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The first table below looks at the demand for Problem Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.
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3 months to 23 May 2013 |
Same period 2012 |
Same period 2011 |
| Problem Management |
| Rank |
236 |
263 |
253 |
| Rank change year-on-year |
|
| Permanent jobs citing Problem Management |
1248 |
1185 |
1170 |
| As % of all permanent IT jobs located in the UK |
1.160% |
0.982% |
0.928% |
| As % of the Processes & Methodologies category |
1.519% |
1.316% |
1.261% |
| Number of salaries quoted |
1000 |
967 |
956 |
| Average salary |
£42,000 |
£45,000 |
£43,000 |
| Average salary % change year-on-year |
|
| 90% offered a salary of more than |
£27,500 |
£28,000 |
£30,000 |
| 10% offered a salary of more than |
£62,500 |
£70,000 |
£67,500 |
| UK excluding London average salary |
£37,500 |
£39,000 |
£40,000 |
| % change year-on-year |
|
All Processes & Methodologies UK |
Permanent IT job ads with a match in the Processes & Methodologies category |
82164 |
90031 |
92785 |
| As % of all permanent IT jobs located in the UK |
76.40% |
74.58% |
73.61% |
| Number of salaries quoted |
67343 |
76490 |
77755 |
| Average salary |
£45,000 |
£47,500 |
£47,500 |
| Average salary % change year-on-year |
|
| 90% offered a salary of more than |
£30,000 |
£30,000 |
£30,000 |
| 10% offered a salary of more than |
£70,000 |
£75,000 |
£75,000 |
| UK excluding London average salary |
£40,000 |
£41,000 |
£40,000 |
| % change year-on-year |
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Problem Management Jobs Demand TrendThis chart provides the 3-month moving total of permanent IT jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.
Problem Management Salary TrendThis chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management within the UK.
Problem Management Salary HistogramThis chart provides a salary histogram for IT jobs citing Problem Management over the 3 months to 23 May 2013 within the UK.
Problem Management Top 30 Job LocationsThe table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the UK over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.
Location (Click each for more statistics) |
Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Average Salary Last 3 Months |
Average Salary % Change on Same Period Last Year |
| England |
+23 |
1185 |
£42,500 |
-6.59% |
| London |
-5 |
459 |
£55,000 |
-3.50% |
| South East |
+31 |
273 |
£42,500 |
-5.55% |
| City of London |
-17 |
131 |
£50,500 |
-12.17% |
| East of England |
+19 |
93 |
£42,500 |
-3.40% |
| North West |
+14 |
91 |
£33,500 |
-4.28% |
| Surrey |
+23 |
78 |
£44,000 |
-7.36% |
| West Midlands |
0 |
75 |
£35,000 |
- |
| South West |
+28 |
74 |
£34,500 |
-8.00% |
| Berkshire |
+16 |
69 |
£38,500 |
-14.44% |
| Yorkshire |
+6 |
65 |
£34,500 |
-8.60% |
| Reading |
+21 |
42 |
£37,500 |
-26.82% |
| Manchester |
+8 |
41 |
£31,000 |
-4.61% |
| Bedfordshire |
+15 |
38 |
£46,250 |
-2.63% |
| Hampshire |
+24 |
37 |
£37,500 |
-21.05% |
| Cheshire |
+17 |
37 |
£29,250 |
-25.00% |
| Birmingham |
+16 |
35 |
£35,500 |
-25.26% |
| West Yorkshire |
-15 |
34 |
£33,250 |
-17.39% |
| East Midlands |
+7 |
31 |
£34,500 |
-1.42% |
| Leeds |
-20 |
27 |
£33,000 |
-18.51% |
| Scotland |
-29 |
24 |
£37,500 |
-6.83% |
| Dorset |
- |
24 |
£37,500 |
- |
| North Yorkshire |
+21 |
23 |
£32,750 |
+16.96% |
| Buckinghamshire |
-2 |
22 |
£31,250 |
-12.58% |
| Bristol |
-6 |
21 |
£32,500 |
-4.41% |
| Milton Keynes |
-9 |
19 |
£31,250 |
-3.84% |
| Cambridgeshire |
+5 |
18 |
£37,500 |
-16.66% |
| Oxfordshire |
+3 |
18 |
£42,500 |
-40.35% |
| Coventry |
-6 |
18 |
£36,500 |
+10.60% |
| Hertfordshire |
-8 |
18 |
£37,500 |
-16.66% |
Problem Management Top 30 Related IT SkillsFor the 6 months to 23 May 2013, IT jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.
Problem Management Top Related IT Skills by CategoryFor the 6 months to 23 May 2013, IT jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.
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Manchester, Lancashire
Working within the Service Delivery Team, the Problem Manager is responsible for managing the end to end Problem Management Process, based on ITIL best practices. Involvement in core...
Adria Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 22 May 2013
Manchester, Lancashire
Working within the Service Delivery Team, the Problem Manager is responsible for managing the end to end Problem Management Process, based on ITIL best practices. Involvement in core...
Adria Solutions Ltd
Salary: £25000 - £33000 per annum
Posted: 22 May 2013
Manchester, Lancashire
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 22 May 2013
Manchester, Lancashire
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £26000 per annum + Benefits
Posted: 22 May 2013
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Manchester, Lancashire
Skills -Background Qualifications/education required - Of degree calibre, with extensive on-the job experience in SQL 2000 and 2005... - Knowledge of software development methods, tools and delivery and...
Conspicuous
Salary: Up to £30,000 per annum
Posted: 22 May 2013
London
Technical Support and Application Support Team Leader with previous experience in leading technical and Application Support teams supporting multi-tier infrastructure in a banking environment (SQL/ Java and...
I.T. Skillfinder
Salary: £50000.0000 - £65000.0000 per annum
Posted: 22 May 2013
Woking, Surrey
Minimum of 3 years supporting and administrating windows-based 3rd party applications in a production environment - Minimum 3 year troubleshooting and testing 3rd party applications and project deployments -...
Brightred Resourcing Limited
Salary: £40,000 per annum
Posted: 17 May 2013
City, London
In so doing you will ensure appropriate actions take place in order to mitigate the risk of something similar from happening again. You will compile and issue incident...
Rullion IT Plus
Salary: £50000 - £60000 per annum + benefits
Posted: 17 May 2013
Cambridge, Cambridgeshire
You will be responsible for the performance and delivery, capacity planning and availability management aspects of the SOC at all levels, liaising with customers and partners to keep...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Potters Bar, Hertfordshire
An ITIL, Windows Server 2008, BES, Telephony Incident Analyst is required for this successful manufacturing organisation. This is a varied role working within an exciting environment that will...
Oscar Associates (UK) Ltd
Salary: £25000 - £27000 per annum
Posted: 16 May 2013
Southampton, Hampshire
Problem Analyst - ITIL, SQL, EPOS, Linux - Southampton - £30,000 + bonus + bens A new and exciting opportunity for a Problem Analyst to join a market leading employer in Southampton.....
Novate IT Ltd
Salary: £25000 - £30000 per annum + bonus + bens
Posted: 22 May 2013
Leeds, West Yorkshire
Our client, a market leading organisation based in Leeds, is looking for Senior Linux Systems Administrator to manage and maintain servers within the company’s data centres.You...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 21 May 2013
East London
To provide Third Line Windows support to the business... Incident and Problem management our infrastructure. Drive operational excellence and maintain SLA to the business... Microsoft - In depth experience...
Coral Racing Ltd
Salary: From £35,000 to £43,000 per annum
Posted: 10 May 2013
London
Working for a leading ecommerce Vendor. The role is varied and focuses on: MI, service management/reporting, query management, application management, environment and infrastructure management, release management/transition,...
Epsilium Recruitment
Salary: From £40,000 to £45,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 21 May 2013
Cambridge, Cambridgeshire
Applications for Graduate Second Line Analyst - Active Directory, Software Support: If you meet the above criteria then we would love to hear from you ASAP... Keywords - Graduate Second...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 21 May 2013
Cheshire
The successful candidate will have proven application support experience within a live environment & experience of some/all of the following skills: UNIX Scripting, Linux, Java, .NET, SQL, Oracle,...
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £47000.00 per annum + Excellent Package
Posted: 17 May 2013
Hertfordshire
Key skills: Expertise in Solaris version 10 and Red Hat Linux Stong business applications experience around Oracle, J2EE applications containers Demonstrable experience of working within a ITIL environment.
Robert Walters
Salary: £350 - £375 per day
Posted: 22 May 2013
Manchester, Lancashire
Business Objects)... Proven experience of system and application development, support and maintenance, of either Oracle (PL/SQL, TOAD) or Microsoft (SQL, .NET etc) based applications... Microsoft and/or...
The Guinness Partnership
Salary: £29,797 + Benefits
Posted: 14 May 2013
London
In addition, the team is also responsible for major Incident management, Problem management and the management of customer escalations... Have experience in managing and distributing workload across onshore...
Global Technology Solutions Ltd
Salary: £55000 - £60000 per annum + ben
Posted: 21 May 2013
London
Management, Windows 2008, AD, Problem & Change Control, ITIL, Support Teams, Technical Support, SLA's) Large organisation are looking for a Technical Support Manager to work in their central...
Streamline Connections
Salary: £36000 - £38600 per annum + Bens
Posted: 21 May 2013
West Yorkshire
Required Experience for a Server Operations Analyst: Strong practical experience in administration of UNIX and Windows operating systems... Understanding of standard network services including TCP/IP, HTTP, FTP...
Assured Recruitment Solutions
Salary: £35k - 45k per year
Posted: 20 May 2013
Manchester, Lancashire
You will be responsible for all incident and problem management issues. Your core responsibilities will include: - Close liasion with the business users - Ensure maximum availability and serviceability - Close...
Nicoll Curtin
Salary: £45000 - £55000 per annum + Bonus + Excellent benefits
Posted: 17 May 2013
Harrogate, North Yorkshire
The Senior CSM will work closely with the Head of Customer Service Management, Service Delivery Management team, and Account Directors to ensure customer management requirements and planned improvements...
RDF Resources
Salary: £40000 - £48000 per annum + GREAT BENEFITS
Posted: 22 May 2013
Cambridge, Cambridgeshire
You will be directly involved in working with the Service Desk Department supporting the continued operations of the IT facilities and infrastructure at the IT site. As the...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 21 May 2013
London
Ensure that ITIL fundamentals are adhered to, regarding incident, problem management and corrective planning. The successful candidate will be ITIL qualified, have minimum of 3years experience delivering solutions...
E-Choice Consulting
Salary: £52k - 57k per year + bonus and bebefits
Posted: 22 May 2013
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 22 May 2013
City, London
This is estimated to be a 60/40 split (Team Lead / Hands on) You will lead the team providing support for assigned services of the Business Support Systems (...
Lorien Resourcing
Salary: £50000 - £60000 per annum
Posted: 22 May 2013
Leeds, West Yorkshire
Desirable Skills / Interests: Windows Server 2000/2003/2008. SQL Server 2000/2005/2008. IIS 6/7. IP/DNS management... Microsoft Active Directory... Microsoft SMTP and Exchange... HTML and...
CoreCom Consulting
Salary: £20000 - £24000 per annum
Posted: 21 May 2013
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £42000 per annum + Benefits
Posted: 22 May 2013
Hertfordshire
Patchlink, WSUS, Bladelogic, GFI Languard. Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. Windows Server 2003 / 2008 operating systems and respective component support. Microsoft...
ComputaCenter
Salary: Competitive
Posted: 10 May 2013
Woking, Surrey
Covering many ITIL priocess such as Service Asset and Configuration Management, knowledge, Chaned, release and deploments, Event, Access, Incident, Escalation and Problem Management, Traisingt and Request Management etc.
Evolution Recruitment Solutions
Salary: Circa 40-45K + Bens
Posted: 20 May 2013
London
An excellent opportunity for an experienced Service Delivery Manager has arisen to join a fantastic organisation based in Putney, London. The role will involve managing IT service delivery...
Harvey Nash plc
Salary: £55000 - £60000 per annum
Posted: 20 May 2013
City, London
There is some windows involvement, however this role is mainly focussed on Linux. Experience with ongoing administration of Linux (Red Hat, Fedora, Mandrake) and open-source (Apache etc.)...
Intergence Systems Ltd
Salary: Up to £35,000 per annum including on-call and callout.
Posted: 9 May 2013
Uxbridge, Middlesex
My client, one of the world's largest SAP users, is looking for an experienced Infrastructure Lead, Infrastructure Manager, Technical Manager to join their expanding SAP Infrastructure team...
Advanced Resource Managers
Salary: £55000.0000 - £65000.0000 per annum + benefits, car & bonus
Posted: 21 May 2013
Chippenham, Wiltshire
Examine and identify root cause analysis and provide input to Incident management and Problem Management process where applicable... Assist with technical support of CSIS radio services contracts via...
Capita Resourcing - Jobs at Capita
Salary: £24000.00 - £27000.00 per annum
Posted: 20 May 2013
City, London
Ideal candidates will have experience with the following: *Leadership skills in a 3rd Line Systems Support role - preferably a Mobile or Telecommunications background *Problem Management *Incident Management *Service...
Claremont Consulting Ltd
Salary: £50000 - £60000 per annum
Posted: 22 May 2013
Leeds, West Yorkshire
My client a global leader in their field requires an application support analyst who is familiar and comfortable with Java. Building on previous support experience you will be...
set2recruit
Salary: From £0 to £28,000 per annum
Posted: 17 May 2013
City, London
To develop and maintain operational guidelines for the maintenance and support of the infrastructure - To assist with incident and problem management to resolve issues related to Linux, Network,...
Burns Sheehan
Salary: £60000 - £65000 per annum + Good benefits package
Posted: 20 May 2013
London
Experience in a NAS (NetApp), SAN (Hitachi & EMC), Avamar, NetBackup and TSM backup environment, although this is flexible where appropriate... - Good working Knowledge of TSM,Veritas Netbackup and...
Lawrence Harvey IT & Change
Salary: £50000 - £60000 per annum
Posted: 22 May 2013
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