The first table below looks at the demand for Problem Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Problem Management
Rank 236 263 253
Rank change year-on-year
+27 -10
Permanent jobs citing Problem Management 1248 1185 1170
As % of all permanent IT jobs located in the UK 1.160% 0.982% 0.928%
As % of the Processes & Methodologies category 1.519% 1.316% 1.261%
Number of salaries quoted 1000 967 956
Average salary £42,000 £45,000 £43,000
Average salary % change year-on-year
-6.66% +4.65%
90% offered a salary of more than £27,500 £28,000 £30,000
10% offered a salary of more than £62,500 £70,000 £67,500
UK excluding London average salary £37,500 £39,000 £40,000
% change year-on-year
-3.84% -2.50%
All Processes & Methodologies
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
82164 90031 92785
As % of all permanent IT jobs located in the UK 76.40% 74.58% 73.61%
Number of salaries quoted 67343 76490 77755
Average salary £45,000 £47,500 £47,500
Average salary % change year-on-year
-5.26% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend

Problem Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management within the UK.

Problem Management Salary Trend

Problem Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Problem Management over the 3 months to 23 May 2013 within the UK.

Problem Management Salary Histogram

Problem Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the UK over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +23 1185 £42,500 -6.59%
London -5 459 £55,000 -3.50%
South East +31 273 £42,500 -5.55%
City of London -17 131 £50,500 -12.17%
East of England +19 93 £42,500 -3.40%
North West +14 91 £33,500 -4.28%
Surrey +23 78 £44,000 -7.36%
West Midlands 0 75 £35,000 -
South West +28 74 £34,500 -8.00%
Berkshire +16 69 £38,500 -14.44%
Yorkshire +6 65 £34,500 -8.60%
Reading +21 42 £37,500 -26.82%
Manchester +8 41 £31,000 -4.61%
Bedfordshire +15 38 £46,250 -2.63%
Hampshire +24 37 £37,500 -21.05%
Cheshire +17 37 £29,250 -25.00%
Birmingham +16 35 £35,500 -25.26%
West Yorkshire -15 34 £33,250 -17.39%
East Midlands +7 31 £34,500 -1.42%
Leeds -20 27 £33,000 -18.51%
Scotland -29 24 £37,500 -6.83%
Dorset - 24 £37,500 -
North Yorkshire +21 23 £32,750 +16.96%
Buckinghamshire -2 22 £31,250 -12.58%
Bristol -6 21 £32,500 -4.41%
Milton Keynes -9 19 £31,250 -3.84%
Cambridgeshire +5 18 £37,500 -16.66%
Oxfordshire +3 18 £42,500 -40.35%
Coventry -6 18 £36,500 +10.60%
Hertfordshire -8 18 £37,500 -16.66%

Problem Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 1322 (54.99%) ITIL
2 815 (33.90%) Windows
3 572 (23.79%) Incident Management
4 569 (23.67%) SQL
5 566 (23.54%) Finance
6 553 (23.00%) Microsoft
7 542 (22.55%) Change Management
8 535 (22.25%) Linux
9 465 (19.34%) Service Management
10 457 (19.01%) UNIX
11 429 (17.85%) Oracle
12 412 (17.14%) SLA
13 408 (16.97%) Service Delivery
14 351 (14.60%) SQL Server
15 349 (14.52%) Cisco
16 306 (12.73%) Windows Server 2008
17 304 (12.65%) MS Excel
18 298 (12.40%) VMware
19 280 (11.65%) Degree
20 272 (11.31%) Java
21 271 (11.27%) Active Directory
22 258 (10.73%) Root Cause Analysis
23 234 (9.734%) Windows Server 2003
24 215 (8.943%) TCP/IP
25 205 (8.527%) Banking
26 199 (8.278%) MS Office
27 194 (8.070%) Red Hat
27 194 (8.070%) SAN
28 193 (8.028%) Management Information System
29 185 (7.696%) MS Exchange

Problem Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development
1 129 (5.366%) .NET
2 107 (4.451%) XML
3 75 (3.120%) ASP.NET
4 62 (2.579%) HTML
5 60 (2.496%) Middleware
6 49 (2.038%) WebSphere
7 42 (1.747%) J2EE
8 37 (1.539%) Spring
9 35 (1.456%) Web Services
10 32 (1.331%) .NET Framework
11 30 (1.248%) jQuery
12 25 (1.040%) SAP Basis
13 22 (0.915%) CSS
14 21 (0.874%) JSON
15 20 (0.832%) Software Packaging
16 19 (0.790%) Hibernate
16 19 (0.790%) JMS
16 19 (0.790%) SOAP
17 18 (0.749%) REST
18 16 (0.666%) Drools
Application Platforms
1 185 (7.696%) MS Exchange
2 133 (5.532%) IIS
3 113 (4.700%) Apache
4 103 (4.285%) Exchange Server 2010
5 81 (3.369%) SharePoint
6 68 (2.829%) Exchange Server 2007
7 61 (2.537%) Tomcat
8 54 (2.246%) Blackberry Enterprise Server
9 52 (2.163%) Exchange Server 2003
10 40 (1.664%) WebLogic
11 25 (1.040%) CMS
11 25 (1.040%) SAS
12 24 (0.998%) SharePoint 2010
12 24 (0.998%) NetWeaver
13 22 (0.915%) WebSphere MQ
14 20 (0.832%) Lync
15 17 (0.707%) Office Communications Server
16 12 (0.499%) Escenic
16 12 (0.499%) SharePoint Server
17 11 (0.458%) BizTalk Server
Applications
1 304 (12.65%) MS Excel
2 199 (8.278%) MS Office
3 49 (2.038%) MS Visio
4 28 (1.165%) MS PowerPoint
5 21 (0.874%) MS Project
6 4 (0.166%) Google Apps
6 4 (0.166%) PowerPivot
7 1 (0.042%) Photoshop
Business Applications
1 18 (0.749%) Remedy ITSM
2 16 (0.666%) SAP GRC
3 13 (0.541%) Oracle BPM
4 11 (0.458%) assyst
4 11 (0.458%) Oracle EBS
5 10 (0.416%) SunGard AvantGard
6 9 (0.374%) Oracle EBS R12
7 8 (0.333%) Oracle Applications
7 8 (0.333%) SAP R/3
7 8 (0.333%) Dynamics CRM
8 5 (0.208%) Dynamics NAV
9 4 (0.166%) Oracle 11i
9 4 (0.166%) SAP FI
9 4 (0.166%) SAP Business One
9 4 (0.166%) SAP ERP
9 4 (0.166%) RMDS
10 3 (0.125%) SAP Retail
10 3 (0.125%) SAP CO
10 3 (0.125%) SimCorp Dimension
10 3 (0.125%) Visualfiles
Communications & Networking
1 215 (8.943%) TCP/IP
2 194 (8.070%) SAN
3 181 (7.529%) WAN
4 178 (7.404%) Firewall
5 176 (7.321%) LAN
6 131 (5.449%) DNS
7 73 (3.037%) iSCSI
8 71 (2.953%) VPN
9 70 (2.912%) VoIP
10 64 (2.662%) MPLS
11 58 (2.413%) Internet
12 52 (2.163%) DHCP
13 47 (1.955%) HTTP
14 46 (1.913%) Wireshark
15 43 (1.789%) Network Security
16 42 (1.747%) OSPF
17 41 (1.705%) tcpdump
18 39 (1.622%) Cisco ASA
19 33 (1.373%) BGP
20 31 (1.290%) DSL
Database & Business Intelligence
1 351 (14.60%) SQL Server
2 107 (4.451%) SQL Server 2008
3 105 (4.368%) MySQL
4 101 (4.201%) SQL Server 2005
5 58 (2.413%) Oracle 11g
6 50 (2.080%) Data Warehouse
7 48 (1.997%) SQL Server 2000
8 47 (1.955%) Oracle 10g
9 46 (1.913%) SQL Server Integration Services
10 42 (1.747%) SQL Server 2012
11 35 (1.456%) SQL Server Analysis Services
12 30 (1.248%) Oracle 8/8i
13 29 (1.206%) SQL Server Reporting Services
14 27 (1.123%) SAP BW
15 21 (0.874%) OLTP
15 21 (0.874%) OLAP
16 20 (0.832%) RDBMS
17 19 (0.790%) BusinessObjects
17 19 (0.790%) SAP HANA
18 17 (0.707%) Oracle Reports
Development Applications
1 39 (1.622%) Visual Studio
2 36 (1.498%) Eclipse
3 32 (1.331%) Subversion
4 30 (1.248%) JIRA
5 22 (0.915%) Team Foundation Server
6 16 (0.666%) JUnit
7 13 (0.541%) ClearCase
8 10 (0.416%) Eclipse RCP
8 10 (0.416%) Oracle APEX
9 8 (0.333%) RequisitePro
9 8 (0.333%) VSS/SourceSafe
9 8 (0.333%) Xcode
10 7 (0.291%) InstallShield
11 5 (0.208%) MSI
11 5 (0.208%) Oracle Forms
12 4 (0.166%) Git (software)
12 4 (0.166%) TortoiseSVN
12 4 (0.166%) NetBeans IDE
12 4 (0.166%) NetBeans
12 4 (0.166%) NUnit
General
1 566 (23.54%) Finance
2 205 (8.527%) Banking
3 126 (5.241%) Telecoms
4 121 (5.033%) Retail
5 97 (4.035%) Investment Banking
6 74 (3.078%) Back Office
7 58 (2.413%) Front Office
8 51 (2.121%) Financial Institution
9 40 (1.664%) Legal
10 30 (1.248%) Marketing
11 28 (1.165%) Billing
12 26 (1.082%) Law
13 24 (0.998%) French Language
14 18 (0.749%) Advertising
15 16 (0.666%) Corporate Banking
16 15 (0.624%) Manufacturing
17 12 (0.499%) Retail Banking
18 10 (0.416%) Games
19 9 (0.374%) Military
19 9 (0.374%) Publishing
Job Titles
1 652 (27.12%) Analyst
2 327 (13.60%) Support Analyst
3 233 (9.692%) Applications Support
4 222 (9.235%) Administrator
5 199 (8.278%) Service Manager
6 132 (5.491%) Support Engineer
7 131 (5.449%) Problem Manager
8 125 (5.200%) Applications Support Analyst
9 110 (4.576%) Service Analyst
10 107 (4.451%) Incident Manager
11 104 (4.326%) Systems Administrator
12 94 (3.910%) Team Leader
13 90 (3.744%) Developer
14 89 (3.702%) Delivery Manager
15 83 (3.453%) DBA
16 82 (3.411%) Technical Support
17 81 (3.369%) Services Delivery Manager
18 80 (3.328%) Infrastructure Analyst
19 77 (3.203%) Network Engineer
20 74 (3.078%) Consultant
Miscellaneous
1 193 (8.028%) Management Information System
2 102 (4.243%) Clustering
3 95 (3.952%) Computer Science
4 88 (3.661%) Blackberry
5 44 (1.830%) Replication
5 44 (1.830%) SaaS
6 41 (1.705%) Equities
7 34 (1.414%) CMDB
8 32 (1.331%) Fixed Income
9 31 (1.290%) Statistics
10 28 (1.165%) Enterprise Software
11 26 (1.082%) Firmware
12 25 (1.040%) Derivative
12 25 (1.040%) Foreign Exchange (FX)
12 25 (1.040%) Digital Media
13 24 (0.998%) Symmetrix DMX
14 23 (0.957%) Mainframe
15 22 (0.915%) iPhone
16 17 (0.707%) Fat Client
16 17 (0.707%) Thin Client
Operating Systems
1 815 (33.90%) Windows
2 535 (22.25%) Linux
3 457 (19.01%) UNIX
4 306 (12.73%) Windows Server 2008
5 234 (9.734%) Windows Server 2003
6 167 (6.947%) Red Hat Enterprise Linux
7 160 (6.656%) Solaris
8 156 (6.489%) Windows 7
9 104 (4.326%) AIX
10 101 (4.201%) Windows XP
11 46 (1.913%) SUSE
12 23 (0.957%) CentOS
12 23 (0.957%) Android
13 22 (0.915%) HPUX
14 20 (0.832%) Debian
15 18 (0.749%) VMS
16 17 (0.707%) Windows 2000 Server
16 17 (0.707%) Apple iOS
17 14 (0.582%) Fedora
18 13 (0.541%) Mac OS
Processes & Methodologies
1 1322 (54.99%) ITIL
2 572 (23.79%) Incident Management
3 542 (22.55%) Change Management
4 465 (19.34%) Service Management
5 408 (16.97%) Service Delivery
6 258 (10.73%) Root Cause Analysis
7 175 (7.280%) Project Management
8 160 (6.656%) Configuration Management
9 148 (6.156%) Continuous Improvement
10 136 (5.657%) Release Management
11 135 (5.616%) Change Control
12 129 (5.366%) ITSM
13 101 (4.201%) ITIL V3
14 99 (4.118%) Capacity Management
15 90 (3.744%) Stakeholder Management
16 87 (3.619%) Performance Management
17 86 (3.577%) Time Management
18 83 (3.453%) Disaster Recovery
19 78 (3.245%) CRM
20 75 (3.120%) Risk Management
Programming Languages
1 569 (23.67%) SQL
2 272 (11.31%) Java
3 151 (6.281%) Perl
4 99 (4.118%) Shell Script
5 86 (3.577%) C#
6 82 (3.411%) PHP
7 71 (2.953%) Bash shell
8 63 (2.621%) JavaScript
9 58 (2.413%) Ruby
10 53 (2.205%) VB
11 49 (2.038%) C
11 49 (2.038%) PowerShell
12 45 (1.872%) PL/SQL
12 45 (1.872%) T-SQL
13 30 (1.248%) C++
14 29 (1.206%) Python
15 21 (0.874%) ABAP
16 18 (0.749%) VBScript
17 16 (0.666%) sed
17 16 (0.666%) VBA
Qualifications
1 280 (11.65%) Degree
2 178 (7.404%) ITIL Certification
3 161 (6.697%) Microsoft Certification
4 158 (6.572%) Cisco Certification
5 131 (5.449%) CCNA
6 117 (4.867%) Security Cleared
7 104 (4.326%) MCSE
8 88 (3.661%) CCNP
9 76 (3.161%) SC Cleared
10 56 (2.329%) MCITP
11 42 (1.747%) MCP
12 35 (1.456%) ISEB
13 29 (1.206%) MCSA
14 25 (1.040%) MCTS
15 21 (0.874%) Citrix Certification
16 19 (0.790%) ISEB Practitioner
16 19 (0.790%) CTC Cleared
17 18 (0.749%) CCA
17 18 (0.749%) VMware Certified Professional (VCP)
18 15 (0.624%) DV Cleared
Quality Assurance & Compliance
1 412 (17.14%) SLA
2 63 (2.621%) QA
3 22 (0.915%) ISO 9000
4 20 (0.832%) ISO/IEC 27001
5 13 (0.541%) PCI DSS
6 12 (0.499%) Sarbanes-Oxley
7 11 (0.458%) COBIT
8 8 (0.333%) ISO 9001
9 6 (0.250%) BS7799
10 4 (0.166%) Data Quality
11 3 (0.125%) EFQM
11 3 (0.125%) COSO
12 2 (0.083%) ISO/IEC 20000
12 2 (0.083%) Basel III
12 2 (0.083%) Basel II
13 1 (0.042%) HL7
System Software
1 271 (11.27%) Active Directory
2 155 (6.448%) VMware Infrastructure
3 66 (2.745%) vSphere
4 59 (2.454%) VMware ESX
5 43 (1.789%) XenApp
6 31 (1.290%) VMware ESXi
7 20 (0.832%) Veritas Volume Manager
7 20 (0.832%) Veritas Cluster Server
8 18 (0.749%) Veritas File System
9 15 (0.624%) Hyper-V
10 13 (0.541%) XenDesktop
11 12 (0.499%) XenServer
11 12 (0.499%) Oracle RAC
12 11 (0.458%) Forefront TMG
13 10 (0.416%) NFS
13 10 (0.416%) Samba
13 10 (0.416%) Citrix Presentation Server
14 9 (0.374%) Oracle RMAN
15 8 (0.333%) SRDF
15 8 (0.333%) Xen
Systems Management
1 69 (2.870%) SCOM
2 53 (2.205%) Puppet
3 51 (2.121%) Nagios
4 49 (2.038%) WSUS
5 48 (1.997%) SCCM
6 37 (1.539%) Backup Exec
7 28 (1.165%) NetBackup
8 25 (1.040%) Tivoli
9 17 (0.707%) Tivoli Storage Manager
10 15 (0.624%) Symantec Enterprise Vault
11 14 (0.582%) SolarWinds Orion
12 13 (0.541%) CiscoWorks
13 12 (0.499%) McAfee ePO
14 11 (0.458%) Systems Management Server (SMS)
15 9 (0.374%) Norton AntiVirus
15 9 (0.374%) Data Guard
16 8 (0.333%) EMC TimeFinder
17 7 (0.291%) MOM
18 6 (0.250%) Control-M
19 5 (0.208%) BladeLogic
Vendors
1 553 (23.00%) Microsoft
2 429 (17.85%) Oracle
3 349 (14.52%) Cisco
4 298 (12.40%) VMware
5 194 (8.070%) Red Hat
6 168 (6.988%) HP
7 139 (5.782%) Citrix
8 96 (3.993%) SAP
9 93 (3.869%) IBM
10 92 (3.827%) Juniper
11 87 (3.619%) Sun
12 77 (3.203%) EMC
13 71 (2.953%) Remedy
14 47 (1.955%) NetApp
14 47 (1.955%) Veritas
15 46 (1.913%) CheckPoint
15 46 (1.913%) Altiris
16 42 (1.747%) Symantec
17 40 (1.664%) Sybase
18 38 (1.581%) F5
Manchester, Lancashire
Working within the Service Delivery Team, the Problem Manager is responsible for managing the end to end Problem Management Process, based on ITIL best practices. Involvement in core...
Adria Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 22 May 2013
Manchester, Lancashire
Working within the Service Delivery Team, the Problem Manager is responsible for managing the end to end Problem Management Process, based on ITIL best practices. Involvement in core...
Adria Solutions Ltd
Salary: £25000 - £33000 per annum
Posted: 22 May 2013
Manchester, Lancashire
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 22 May 2013
Manchester, Lancashire
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £26000 per annum + Benefits
Posted: 22 May 2013
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Manchester, Lancashire
Skills -Background Qualifications/education required - Of degree calibre, with extensive on-the job experience in SQL 2000 and 2005... - Knowledge of software development methods, tools and delivery and...
Conspicuous
Salary: Up to £30,000 per annum
Posted: 22 May 2013
London
Technical Support and Application Support Team Leader with previous experience in leading technical and Application Support teams supporting multi-tier infrastructure in a banking environment (SQL/ Java and...
I.T. Skillfinder
Salary: £50000.0000 - £65000.0000 per annum
Posted: 22 May 2013
Woking, Surrey
Minimum of 3 years supporting and administrating windows-based 3rd party applications in a production environment - Minimum 3 year troubleshooting and testing 3rd party applications and project deployments -...
Brightred Resourcing Limited
Salary: £40,000 per annum
Posted: 17 May 2013
City, London
In so doing you will ensure appropriate actions take place in order to mitigate the risk of something similar from happening again. You will compile and issue incident...
Rullion IT Plus
Salary: £50000 - £60000 per annum + benefits
Posted: 17 May 2013
Cambridge, Cambridgeshire
You will be responsible for the performance and delivery, capacity planning and availability management aspects of the SOC at all levels, liaising with customers and partners to keep...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Potters Bar, Hertfordshire
An ITIL, Windows Server 2008, BES, Telephony Incident Analyst is required for this successful manufacturing organisation. This is a varied role working within an exciting environment that will...
Oscar Associates (UK) Ltd
Salary: £25000 - £27000 per annum
Posted: 16 May 2013
Southampton, Hampshire
Problem Analyst - ITIL, SQL, EPOS, Linux - Southampton - £30,000 + bonus + bens A new and exciting opportunity for a Problem Analyst to join a market leading employer in Southampton.....
Novate IT Ltd
Salary: £25000 - £30000 per annum + bonus + bens
Posted: 22 May 2013
Leeds, West Yorkshire
Our client, a market leading organisation based in Leeds, is looking for Senior Linux Systems Administrator to manage and maintain servers within the company’s data centres.You...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 21 May 2013
East London
To provide Third Line Windows support to the business... Incident and Problem management our infrastructure. Drive operational excellence and maintain SLA to the business... Microsoft - In depth experience...
Coral Racing Ltd
Salary: From £35,000 to £43,000 per annum
Posted: 10 May 2013
London
Working for a leading ecommerce Vendor. The role is varied and focuses on: MI, service management/reporting, query management, application management, environment and infrastructure management, release management/transition,...
Epsilium Recruitment
Salary: From £40,000 to £45,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 21 May 2013
Cambridge, Cambridgeshire
Applications for Graduate Second Line Analyst - Active Directory, Software Support: If you meet the above criteria then we would love to hear from you ASAP... Keywords - Graduate Second...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 21 May 2013
Cheshire
The successful candidate will have proven application support experience within a live environment & experience of some/all of the following skills: UNIX Scripting, Linux, Java, .NET, SQL, Oracle,...
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £47000.00 per annum + Excellent Package
Posted: 17 May 2013
Hertfordshire
Key skills: Expertise in Solaris version 10 and Red Hat Linux Stong business applications experience around Oracle, J2EE applications containers Demonstrable experience of working within a ITIL environment.
Robert Walters
Salary: £350 - £375 per day
Posted: 22 May 2013
Manchester, Lancashire
Business Objects)... Proven experience of system and application development, support and maintenance, of either Oracle (PL/SQL, TOAD) or Microsoft (SQL, .NET etc) based applications... Microsoft and/or...
The Guinness Partnership
Salary: £29,797 + Benefits
Posted: 14 May 2013
London
In addition, the team is also responsible for major Incident management, Problem management and the management of customer escalations... Have experience in managing and distributing workload across onshore...
Global Technology Solutions Ltd
Salary: £55000 - £60000 per annum + ben
Posted: 21 May 2013
London
Management, Windows 2008, AD, Problem & Change Control, ITIL, Support Teams, Technical Support, SLA's) Large organisation are looking for a Technical Support Manager to work in their central...
Streamline Connections
Salary: £36000 - £38600 per annum + Bens
Posted: 21 May 2013
West Yorkshire
Required Experience for a Server Operations Analyst: Strong practical experience in administration of UNIX and Windows operating systems... Understanding of standard network services including TCP/IP, HTTP, FTP...
Assured Recruitment Solutions
Salary: £35k - 45k per year
Posted: 20 May 2013
Manchester, Lancashire
You will be responsible for all incident and problem management issues. Your core responsibilities will include: - Close liasion with the business users - Ensure maximum availability and serviceability - Close...
Nicoll Curtin
Salary: £45000 - £55000 per annum + Bonus + Excellent benefits
Posted: 17 May 2013
Harrogate, North Yorkshire
The Senior CSM will work closely with the Head of Customer Service Management, Service Delivery Management team, and Account Directors to ensure customer management requirements and planned improvements...
RDF Resources
Salary: £40000 - £48000 per annum + GREAT BENEFITS
Posted: 22 May 2013
Cambridge, Cambridgeshire
You will be directly involved in working with the Service Desk Department supporting the continued operations of the IT facilities and infrastructure at the IT site. As the...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 21 May 2013
London
Ensure that ITIL fundamentals are adhered to, regarding incident, problem management and corrective planning. The successful candidate will be ITIL qualified, have minimum of 3years experience delivering solutions...
E-Choice Consulting
Salary: £52k - 57k per year + bonus and bebefits
Posted: 22 May 2013
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 22 May 2013
City, London
This is estimated to be a 60/40 split (Team Lead / Hands on) You will lead the team providing support for assigned services of the Business Support Systems (...
Lorien Resourcing
Salary: £50000 - £60000 per annum
Posted: 22 May 2013
Leeds, West Yorkshire
Desirable Skills / Interests: Windows Server 2000/2003/2008. SQL Server 2000/2005/2008. IIS 6/7. IP/DNS management... Microsoft Active Directory... Microsoft SMTP and Exchange... HTML and...
CoreCom Consulting
Salary: £20000 - £24000 per annum
Posted: 21 May 2013
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £42000 per annum + Benefits
Posted: 22 May 2013
Hertfordshire
Patchlink, WSUS, Bladelogic, GFI Languard. Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. Windows Server 2003 / 2008 operating systems and respective component support. Microsoft...
ComputaCenter
Salary: Competitive
Posted: 10 May 2013
Woking, Surrey
Covering many ITIL priocess such as Service Asset and Configuration Management, knowledge, Chaned, release and deploments, Event, Access, Incident, Escalation and Problem Management, Traisingt and Request Management etc.
Evolution Recruitment Solutions
Salary: Circa 40-45K + Bens
Posted: 20 May 2013
London
An excellent opportunity for an experienced Service Delivery Manager has arisen to join a fantastic organisation based in Putney, London. The role will involve managing IT service delivery...
Harvey Nash plc
Salary: £55000 - £60000 per annum
Posted: 20 May 2013
City, London
There is some windows involvement, however this role is mainly focussed on Linux. Experience with ongoing administration of Linux (Red Hat, Fedora, Mandrake) and open-source (Apache etc.)...
Intergence Systems Ltd
Salary: Up to £35,000 per annum including on-call and callout.
Posted: 9 May 2013
Uxbridge, Middlesex
My client, one of the world's largest SAP users, is looking for an experienced Infrastructure Lead, Infrastructure Manager, Technical Manager to join their expanding SAP Infrastructure team...
Advanced Resource Managers
Salary: £55000.0000 - £65000.0000 per annum + benefits, car & bonus
Posted: 21 May 2013
Chippenham, Wiltshire
Examine and identify root cause analysis and provide input to Incident management and Problem Management process where applicable... Assist with technical support of CSIS radio services contracts via...
Capita Resourcing - Jobs at Capita
Salary: £24000.00 - £27000.00 per annum
Posted: 20 May 2013
City, London
Ideal candidates will have experience with the following: *Leadership skills in a 3rd Line Systems Support role - preferably a Mobile or Telecommunications background *Problem Management *Incident Management *Service...
Claremont Consulting Ltd
Salary: £50000 - £60000 per annum
Posted: 22 May 2013
Leeds, West Yorkshire
My client a global leader in their field requires an application support analyst who is familiar and comfortable with Java. Building on previous support experience you will be...
set2recruit
Salary: From £0 to £28,000 per annum
Posted: 17 May 2013
City, London
To develop and maintain operational guidelines for the maintenance and support of the infrastructure - To assist with incident and problem management to resolve issues related to Linux, Network,...
Burns Sheehan
Salary: £60000 - £65000 per annum + Good benefits package
Posted: 20 May 2013
London
Experience in a NAS (NetApp), SAN (Hitachi & EMC), Avamar, NetBackup and TSM backup environment, although this is flexible where appropriate... - Good working Knowledge of TSM,Veritas Netbackup and...
Lawrence Harvey IT & Change
Salary: £50000 - £60000 per annum
Posted: 22 May 2013