The table below looks at the statistics for Problem Management skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 243 210 237
Rank change year-on-year
-33 +27
Permanent jobs citing Problem Management 1336 1432 1386
As % of all permanent IT jobs located in the UK 1.17% 1.34% 1.18%
As % of the Processes & Methodologies category 1.43% 1.65% 1.49%
Number of salaries quoted 1070 1116 1144
Average salary £42,500 £44,000 £43,000
Average salary % change year-on-year
-3.40% +2.32%
90% offered a salary of more than £26,500 £27,500 £30,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £39,000 £40,000 £39,000
% change year-on-year
-2.50% +2.56%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93593 86753 92892
As % of all permanent IT jobs located in the UK 81.96% 81.19% 79.05%
Number of salaries quoted 74739 71234 78546
Average salary £47,500 £47,500 £46,000
Average salary % change year-on-year
- +3.26%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management within the UK.

Problem Management Salary Trend in the UK

Problem Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Problem Management over the 3 months to 22 September 2014 within the UK.

Problem Management Salary Histogram in the UK

Problem Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the UK over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 1267 £42,500 -3.40% 113
London -11 466 £48,200 -3.60% 34
South East -16 235 £40,500 -7.95% 24
Yorkshire -53 134 £35,000 -12.50% 6
North West -4 111 £42,750 +17.12% 8
South West -29 107 £30,000 -14.28% 13
West Yorkshire -40 93 £35,000 -19.54% 2
City of London -64 84 £48,200 +1.47% 13
West Midlands -35 83 £50,000 +18.34% 6
East of England -24 72 £42,500 +6.25% 13
Berkshire -21 65 £45,000 - 8
Birmingham -4 64 £52,500 +5.00% 3
Bristol +16 60 £30,000 -18.91% 8
Leeds -42 58 £35,000 -12.50% 2
Cheshire +26 52 £50,000 +36.98% 2
Manchester -15 46 £36,000 +16.12% 6
Hampshire -53 43 £42,750 -2.84% 8
Bracknell +31 41 £30,000 -33.33% 1
Kent +37 40 £41,250 - 3
East Midlands -1 37 £40,000 +13.21% 5
Essex +30 32 £50,000 +70.94% 3
Surrey +7 32 £39,500 -4.24% 1
Bradford -1 31 £35,000 -22.22%
Southampton +14 26 £38,000 -5.00% 1
Scotland -29 26 £36,000 -20.00% 2
Buckinghamshire +7 25 £41,250 +9.28% 2
North East +10 22 £32,125 +192.04% 4
Wales +9 22 £35,000 - 2
Colchester - 22 £52,500 -
Tyne and Wear +6 20 £26,250 +138.63% 3

Problem Management
Top 30 Related IT Skills

For the 6 months to 22 September 2014, IT jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 1513 (55.81%) ITIL
2 944 (34.82%) Windows
3 815 (30.06%) Finance
4 712 (26.26%) Incident Management
5 680 (25.08%) Microsoft
6 641 (23.64%) SQL
7 540 (19.92%) Change Management
8 522 (19.25%) Service Management
9 514 (18.96%) SLA
10 485 (17.89%) Linux
11 476 (17.56%) UNIX
12 449 (16.56%) Oracle
13 447 (16.49%) VMware
14 414 (15.27%) Active Directory
15 382 (14.09%) Service Delivery
16 366 (13.50%) MS Excel
17 360 (13.28%) SQL Server
18 322 (11.88%) Citrix
19 312 (11.51%) Windows Server 2008
20 311 (11.47%) Cisco
21 292 (10.77%) MS Exchange
22 287 (10.59%) Analytical Skills
23 283 (10.44%) Root Cause Analysis
24 282 (10.40%) MS Office
25 275 (10.14%) Degree
26 267 (9.85%) VMware Infrastructure
27 265 (9.77%) Java
28 258 (9.52%) SAN
29 236 (8.71%) Windows Server 2003
30 225 (8.30%) Firewall

Problem Management
Top Related IT Skills by Category

For the 6 months to 22 September 2014, IT jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 292 (10.77%) MS Exchange
2 155 (5.72%) Tomcat
3 143 (5.27%) IIS
4 105 (3.87%) WebSphere
4 105 (3.87%) Exchange Server 2010
5 95 (3.50%) SharePoint
6 92 (3.39%) Apache
7 78 (2.88%) Exchange Server 2007
8 64 (2.36%) Blackberry Enterprise Server
9 58 (2.14%) Exchange Server 2013
10 56 (2.07%) WebLogic
11 50 (1.84%) Lync
12 43 (1.59%) WebSphere Application Server
13 42 (1.55%) Exchange Server 2000
14 39 (1.44%) Exchange Server 2003
15 35 (1.29%) IBM HTTP Server
16 34 (1.25%) MQSeries
17 30 (1.11%) CMS
18 27 (1.00%) BizTalk Server
19 20 (0.74%) Office Communications Server
Applications
1 366 (13.50%) MS Excel
2 282 (10.40%) MS Office
3 34 (1.25%) MS PowerPoint
4 27 (1.00%) MS Visio
5 9 (0.33%) FastStats
5 9 (0.33%) MS Project
6 5 (0.18%) Spreadsheet
7 4 (0.15%) Acrobat
7 4 (0.15%) PowerPivot
8 1 (0.037%) PrintSoft PReS
8 1 (0.037%) AutoCAD
8 1 (0.037%) SPSS
Business Applications
1 30 (1.11%) Oracle EBS R12
2 29 (1.07%) Remedy ITSM
3 28 (1.03%) Oracle EBS
4 21 (0.77%) Maximo
5 19 (0.70%) Oracle Applications
6 18 (0.66%) assyst
7 17 (0.63%) Dynamics CRM
8 16 (0.59%) Oracle General Ledger
8 16 (0.59%) Oracle Payables
8 16 (0.59%) Oracle Receivables
9 15 (0.55%) Oracle Assets
10 14 (0.52%) Oracle iProcurement
10 14 (0.52%) Oracle Internet Expenses
11 13 (0.48%) Retail-J
12 12 (0.44%) Oracle Subledger Accounting
12 12 (0.44%) Oracle Cash Management
13 10 (0.37%) BusinessWorks
13 10 (0.37%) TIBCO BusinessEvents
13 10 (0.37%) TIBCO iProcess
14 9 (0.33%) Google Analytics
Cloud Services
1 41 (1.51%) SaaS
2 28 (1.03%) Office 365
3 24 (0.89%) Cloud Computing
4 21 (0.77%) Amazon AWS
5 14 (0.52%) Microsoft Azure
6 8 (0.30%) IaaS
7 4 (0.15%) GitHub
8 2 (0.074%) IBM SmartCloud
9 1 (0.037%) Pure360
Communications & Networking
1 258 (9.52%) SAN
2 225 (8.30%) Firewall
3 152 (5.61%) DNS
4 145 (5.35%) TCP/IP
5 109 (4.02%) LAN
6 105 (3.87%) WAN
7 103 (3.80%) DHCP
8 95 (3.50%) Internet
9 86 (3.17%) NAS
10 75 (2.77%) VPN
11 61 (2.25%) FTP
11 61 (2.25%) HTTP
12 58 (2.14%) VoIP
12 58 (2.14%) Cisco ASA
13 48 (1.77%) SSL
14 45 (1.66%) NetScaler
15 44 (1.62%) Wireless
16 41 (1.51%) Cisco Nexus
17 31 (1.14%) VLAN
17 31 (1.14%) SMTP
Database & Business Intelligence
1 360 (13.28%) SQL Server
2 154 (5.68%) Oracle Database
3 74 (2.73%) Relational Database
4 68 (2.51%) Oracle Database 11g
5 66 (2.43%) SQL Server 2008
6 62 (2.29%) DB2
7 59 (2.18%) MySQL
8 51 (1.88%) Data Warehouse
9 45 (1.66%) RDBMS
10 44 (1.62%) SQL Server 2012
11 43 (1.59%) Oracle Database 10g
12 38 (1.40%) SQL Server 2005
13 35 (1.29%) Oracle Reports
14 30 (1.11%) SQL Server Reporting Services
15 27 (1.00%) SQL Server Integration Services
15 27 (1.00%) SQL Server 2000
16 26 (0.96%) Oracle Database 12c
17 16 (0.59%) Data Mining
17 16 (0.59%) MS Access
17 16 (0.59%) Crystal Reports
Development Applications
1 34 (1.25%) Eclipse
2 33 (1.22%) Eclipse RCP
3 24 (0.89%) Ant
4 18 (0.66%) JUnit
4 18 (0.66%) Maven
4 18 (0.66%) Jenkins
5 17 (0.63%) JIRA
6 16 (0.59%) Git (software)
7 8 (0.30%) ClearQuest
8 7 (0.26%) Team Foundation Server
8 7 (0.26%) Cucumber
9 6 (0.22%) PowerBuilder
9 6 (0.22%) Subversion
9 6 (0.22%) Octopus Deploy
10 5 (0.18%) Selenium
10 5 (0.18%) Oracle APEX
10 5 (0.18%) JMeter
10 5 (0.18%) Toad
10 5 (0.18%) Oracle Forms
10 5 (0.18%) ClearCase
General
1 815 (30.06%) Finance
2 199 (7.34%) Banking
3 186 (6.86%) Retail
4 154 (5.68%) Telecoms
5 83 (3.06%) Front Office
6 56 (2.07%) Advertising
7 50 (1.84%) French Language
8 43 (1.59%) Manufacturing
9 38 (1.40%) Back Office
9 38 (1.40%) Legal
10 36 (1.33%) Law
11 33 (1.22%) Investment Banking
12 27 (1.00%) Marketing
13 24 (0.89%) Billing
14 13 (0.48%) General Ledger
15 12 (0.44%) Financial Institution
15 12 (0.44%) Electronics
16 11 (0.41%) Local Government
16 11 (0.41%) Games
17 10 (0.37%) German Language
Job Titles
1 719 (26.52%) Analyst
2 335 (12.36%) Support Analyst
3 264 (9.74%) Service Manager
4 204 (7.52%) Applications Support
5 196 (7.23%) Support Engineer
6 146 (5.39%) Administrator
7 145 (5.35%) Service Analyst
8 132 (4.87%) Problem Manager
9 120 (4.43%) Consultant
10 110 (4.06%) Applications Support Analyst
11 102 (3.76%) Service Desk Analyst
12 96 (3.54%) Delivery Manager
13 94 (3.47%) DBA
14 92 (3.39%) Services Delivery Manager
15 81 (2.99%) Infrastructure Engineer
16 76 (2.80%) Incident Manager
17 74 (2.73%) Technical Manager
18 67 (2.47%) Operations Analyst
19 65 (2.40%) Systems Administrator
20 63 (2.32%) Team Leader
Libraries, Frameworks & Software Standards
1 100 (3.69%) .NET
2 94 (3.47%) XML
3 79 (2.91%) J2EE
4 74 (2.73%) Middleware
5 73 (2.69%) Web Services
6 66 (2.43%) HTML
7 50 (1.84%) CSS
8 45 (1.66%) Spring
9 37 (1.36%) JDBC
10 33 (1.22%) GWT
11 32 (1.18%) XSLT
12 31 (1.14%) WebSphere MQ
13 29 (1.07%) ASP.NET
14 23 (0.85%) .NET Framework
15 20 (0.74%) Servlets
15 20 (0.74%) Java SE
16 19 (0.70%) JSP
16 19 (0.70%) JMS
17 18 (0.66%) LAMP
18 17 (0.63%) Struts
Miscellaneous
1 287 (10.59%) Analytical Skills
2 174 (6.42%) Management Information System
3 147 (5.42%) Clustering
4 87 (3.21%) Blackberry
5 75 (2.77%) Computer Science
6 72 (2.66%) CMDB
7 62 (2.29%) Statistics
8 52 (1.92%) Replication
9 44 (1.62%) Foreign Exchange (FX)
10 41 (1.51%) Firmware
11 32 (1.18%) Enterprise Software
11 32 (1.18%) Client/Server
12 30 (1.11%) Mainframe
13 28 (1.03%) CLARiiON
13 28 (1.03%) Equities
13 28 (1.03%) Derivative
14 26 (0.96%) Thin Client
14 26 (0.96%) Fixed Income
14 26 (0.96%) Fat Client
15 23 (0.85%) Open Source
Operating Systems
1 944 (34.82%) Windows
2 485 (17.89%) Linux
3 476 (17.56%) UNIX
4 312 (11.51%) Windows Server 2008
5 236 (8.71%) Windows Server 2003
6 150 (5.53%) Windows 7
7 134 (4.94%) Red Hat Enterprise Linux
8 122 (4.50%) Solaris
8 122 (4.50%) Windows Server 2012
9 113 (4.17%) Windows XP
10 99 (3.65%) AIX
11 61 (2.25%) Windows 2000 Server
12 51 (1.88%) Windows 8
13 47 (1.73%) Windows 2000
14 34 (1.25%) Mac OS X
15 24 (0.89%) SUSE
16 23 (0.85%) zOS
17 19 (0.70%) HPUX
18 15 (0.55%) Windows Vista
19 14 (0.52%) CentOS
Processes & Methodologies
1 1513 (55.81%) ITIL
2 712 (26.26%) Incident Management
3 540 (19.92%) Change Management
4 522 (19.25%) Service Management
5 382 (14.09%) Service Delivery
6 283 (10.44%) Root Cause Analysis
7 215 (7.93%) Capacity Management
8 202 (7.45%) Project Management
9 189 (6.97%) Release Management
10 182 (6.71%) Disaster Recovery
11 179 (6.60%) Configuration Management
12 171 (6.31%) Continuous Improvement
13 158 (5.83%) ITSM
14 145 (5.35%) Change Control
15 130 (4.80%) E-Commerce
16 127 (4.68%) Mentoring
17 123 (4.54%) Stakeholder Management
18 108 (3.98%) Performance Management
19 107 (3.95%) Time Management
20 104 (3.84%) ITIL V3
Programming Languages
1 641 (23.64%) SQL
2 265 (9.77%) Java
3 154 (5.68%) Perl
4 87 (3.21%) Shell Script
5 74 (2.73%) JavaScript
6 59 (2.18%) C#
7 56 (2.07%) Bash Shell
8 52 (1.92%) PowerShell
9 46 (1.70%) Python
10 38 (1.40%) PL/SQL
11 23 (0.85%) C
11 23 (0.85%) VBScript
12 22 (0.81%) C++
13 21 (0.77%) VB
13 21 (0.77%) PHP
14 20 (0.74%) Ruby
15 19 (0.70%) Korn
16 17 (0.63%) Bourne shell
16 17 (0.63%) T-SQL
17 16 (0.59%) VBA
Qualifications
1 275 (10.14%) Degree
2 223 (8.23%) ITIL Certification
3 214 (7.89%) Microsoft Certification
4 199 (7.34%) Security Cleared
5 168 (6.20%) Cisco Certification
6 164 (6.05%) MCSE
7 160 (5.90%) CCNA
8 144 (5.31%) SC Cleared
9 79 (2.91%) MCITP
10 67 (2.47%) MCP
11 66 (2.43%) MCSA
12 58 (2.14%) CCNP
13 34 (1.25%) VMware Certified Professional (VCP)
14 31 (1.14%) ITIL Foundation Certificate
15 24 (0.89%) DV Cleared
16 22 (0.81%) MCTS
17 14 (0.52%) CISSP
18 13 (0.48%) Oracle Certification
18 13 (0.48%) CCA
18 13 (0.48%) PMI Certification
Quality Assurance & Compliance
1 514 (18.96%) SLA
2 65 (2.40%) QA
3 19 (0.70%) ISO/IEC 27001
3 19 (0.70%) ISO 9001
4 13 (0.48%) Sarbanes-Oxley
5 5 (0.18%) Data Quality
5 5 (0.18%) DICOM
6 2 (0.074%) PCI DSS
6 2 (0.074%) Basel III
6 2 (0.074%) CRD IV
6 2 (0.074%) Dodd-Frank
7 1 (0.037%) Solvency II
7 1 (0.037%) COBIT
7 1 (0.037%) TickIT
7 1 (0.037%) GxP
System Software
1 414 (15.27%) Active Directory
2 267 (9.85%) VMware Infrastructure
3 151 (5.57%) XenApp
4 121 (4.46%) vSphere
5 110 (4.06%) VMware ESX
6 68 (2.51%) Hyper-V
7 56 (2.07%) VMware ESXi
8 37 (1.36%) Oracle RAC
8 37 (1.36%) Oracle RMAN
9 32 (1.18%) UAG
10 29 (1.07%) EMC RecoverPoint
11 26 (0.96%) Microsoft App-V
12 24 (0.89%) XenDesktop
13 22 (0.81%) Tivoli Workload Scheduler
14 19 (0.70%) Terminal Services
15 14 (0.52%) XenServer
16 10 (0.37%) Microsoft Virtual Server
17 9 (0.33%) KVM
17 9 (0.33%) Citrix Presentation Server
17 9 (0.33%) MetaFrame
Systems Management
1 98 (3.61%) SCCM
2 69 (2.55%) Tivoli
3 64 (2.36%) SCOM
4 47 (1.73%) NetBackup
5 43 (1.59%) EMC NetWorker
6 37 (1.36%) HP SIM
7 36 (1.33%) Tivoli Storage Manager
8 34 (1.25%) Backup Exec
9 32 (1.18%) Data Guard
9 32 (1.18%) Nagios
10 31 (1.14%) Oracle Enterprise Manager
11 26 (0.96%) WSUS
12 22 (0.81%) Cisco UCCX
13 19 (0.70%) Puppet
13 19 (0.70%) HP Data Protector
14 16 (0.59%) OpenView Configuration Management
14 16 (0.59%) Norton AntiVirus
15 15 (0.55%) Symantec Endpoint Protection
15 15 (0.55%) Netcool
15 15 (0.55%) OpenView
Vendors
1 680 (25.08%) Microsoft
2 449 (16.56%) Oracle
3 447 (16.49%) VMware
4 322 (11.88%) Citrix
5 311 (11.47%) Cisco
6 213 (7.86%) HP
7 186 (6.86%) Red Hat
8 168 (6.20%) IBM
9 136 (5.02%) EMC
10 109 (4.02%) NetApp
11 107 (3.95%) JBoss
12 80 (2.95%) Remedy
13 59 (2.18%) Avaya
14 54 (1.99%) SAP
15 51 (1.88%) Symantec
15 51 (1.88%) Dell
16 48 (1.77%) SolarWinds
17 45 (1.66%) Fujitsu
18 43 (1.59%) Apple
19 42 (1.55%) CheckPoint
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 49 minutes ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £27,000 to £28,000 per annum
Posted: 8 hours ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £35,000 to £45,000 per annum + bonus + benefits
Posted: 12 hours ago
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 19 hours ago
Glasgow, Lanarkshire
Aston Carter
Salary: £35000 - £50000 per annum + Unrivalled benefits
Posted: Yesterday
Caerphilly, Mid Glamorgan
Centric Resource
Salary: From £33,000 to £40,000 per annum
Posted: 2 days ago
Chippenham, Wiltshire
ITS
Salary: Salary Depending on skills match, experience and qualifications
Posted: 2 days ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: 2 days ago
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: 2 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 2 days ago
Dunstable, Bedfordshire
CPS Group UK
Salary: £35000 - £40000 per annum + excellent benefits
Posted: 2 days ago
London
Nicoll Curtin
Salary: £60000.00 - £85000.00 per annum + Bonus + Benefits
Posted: 2 days ago
Middlesbrough, Cleveland
PD GROUP MANAGEMENT LIMITED
Salary: Unspecified
Posted: 2 days ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £65000 to £75000 per annum - Car, Pension etc
Posted: 3 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £65000 - £75000 per annum + Bonus, Pension, Benefits
Posted: 3 days ago
London
RBW Consulting
Salary: From £45,000 to £60,000 per annum
Posted: 3 days ago
Sidcup, Kent
Coal IT Services
Salary: From £35,000 to £55,000 per annum + benefits
Posted: 3 days ago
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Package
Posted: 3 days ago
Slough, Berkshire
FT Select
Salary: From £40,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 3 days ago