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This section looks at the demand for Problem Management skills across the UK with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the last 3 months to 12 May 2008 with a comparison to the same period last year.

 Problem Management
Location
3 months to 12 May 2008Same period last year
Rank335349
Rank change on same period last yearUp+14
Matching permanent IT job ads10881063
As % of all UK permanent IT job ads sampled0.524 %0.472 %
As % of the category below0.942 %0.870 %
Salaries quoted816753
Average minimum salary£39,619£38,331
Average salary£43,161£41,791
% change on same period last year+3.27 %
Average maximum salary£46,703£45,251
UK excluding London average salary£38,248£38,114
% change on same period last year+0.35 %
Processes & Methodologies UKProcesses & Methodologies
UK
Matching permanent IT job ads115534122168
As % of all UK permanent IT job ads sampled55.69 %54.30 %
Salaries quoted9382196516
Average minimum salary£43,641£44,798
Average salary£47,762£48,833
% change on same period last year-2.19 %
Average maximum salary£51,882£52,867
UK excluding London average salary£42,895£44,016
% change on same period last year-2.54 %

Problem Management
Demand Trend

The chart provides the 3-month moving total starting in 2004 of permanent IT jobs ads citing Problem Management across the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Demand Trend

Problem Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Problem Management across the UK.

Problem Management Salary Trend

Problem Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Problem Management across the UK over the past 3 months.

Problem Management Salary Histogram

Problem Management
Top 30 Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the UK over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
1EnglandUp+151035£43,082+2.61 %
2LondonUp+19450£50,619+6.66 %
3South EastUp+13233£42,672+1.44 %
4City of LondonDown-16140£54,402+3.44 %
5YorkshireDown-1884£31,899+8.55 %
6HampshireUp+1279£42,830+3.77 %
7North WestDown-969£32,209-0.91 %
8West MidlandsUp+2260£35,486+15.02 %
9East of EnglandDown-1557£39,897-23.24 %
10BerkshireUp+2851£41,106+4.70 %
11West YorkshireUp+549£32,633+21.64 %
12SurreyDown-2844£42,905+5.14 %
12South WestDown-3844£41,043+14.14 %
13BasingstokeDown-2238£43,406-0.05 %
14CheshireDown-1736£31,276-5.50 %
15HertfordshireUp+1435£46,974+4.90 %
16East MidlandsDown-3734£31,394-11.65 %
17BuckinghamshireDown-931£41,680-15.44 %
17SolihullNo change031£35,210-
18LeedsUp+729£39,166+55.62 %
19South YorkshireDown-2627£30,606-11.34 %
20BirminghamDown-521£33,692+4.87 %
20ManchesterUp+1921£27,938-11.48 %
21ScotlandUp+1720£38,893+21.20 %
22SheffieldDown-1019£36,211+13.81 %
23Milton KeynesDown-1417£38,318-10.43 %
24Docklands, LondonUp+1715£53,654-6.68 %
24WalesUp+415£34,467-
24DorsetDown-1615£37,500-35.48 %
25South WalesNew entry-14£34,964-

Problem Management
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the UK citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Problem Management.

1817 (39.28 %)ITIL
2449 (21.59 %)Finance
3413 (19.86 %)Windows
4396 (19.04 %)Unix
5365 (17.55 %)Service Delivery
6360 (17.31 %)Incident Management
7336 (16.15 %)SQL
8276 (13.27 %)Microsoft
9269 (12.93 %)SLA
10254 (12.21 %)Change Management
11249 (11.97 %)Banking
12198 (9.519 %)ITIL Certification
13188 (9.038 %)Linux
14181 (8.702 %)Service Management
15169 (8.125 %)Active Directory
16158 (7.596 %)Project Management
17147 (7.067 %)Solaris
18146 (7.019 %)Cisco
19144 (6.923 %)MS Office
19144 (6.923 %)Remedy
20140 (6.731 %)SQL Server
21137 (6.587 %)Configuration Management
22134 (6.442 %)MS Excel
23128 (6.154 %)Telecoms
24126 (6.058 %)Oracle
25114 (5.481 %)Investment Banking
26113 (5.433 %).NET
27112 (5.385 %)TCP/IP
28109 (5.240 %)MS Exchange
29107 (5.144 %)Microsoft Certification

Problem Management
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the UK citing Problem Management also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Problem Management. Up to 20 skills are shown per category.

Application Development
1113 (5.433 %).NET
243 (2.067 %)J2EE
338 (1.827 %)HTML
437 (1.779 %)ASP
532 (1.538 %)FIX Protocol
629 (1.394 %)XML
716 (0.769 %).NET Framework
814 (0.673 %)ASP.NET
912 (0.577 %)WebSphere
109 (0.433 %)WebServices
117 (0.337 %)CSS
126 (0.288 %)Middleware
135 (0.240 %)VXML
135 (0.240 %)SAP Basis
135 (0.240 %)SOAP
135 (0.240 %)MDX
143 (0.144 %)Software Packaging
143 (0.144 %)CGI
143 (0.144 %)SAP XI
152 (0.096 %)COM+
Application Platforms
1109 (5.240 %)MS Exchange
250 (2.404 %)Exchange Server 2003
332 (1.538 %)Exchange Server 2000
332 (1.538 %)IIS
430 (1.442 %)Apache
520 (0.962 %)Lotus Notes
615 (0.721 %)CMS
714 (0.673 %)Exchange Server 5.5
88 (0.385 %)WebLogic
97 (0.337 %)SharePoint
106 (0.288 %)CICS
106 (0.288 %)Exchange Server 2007
113 (0.144 %)OpenROAD
113 (0.144 %)Lotus Domino
113 (0.144 %)JBoss
122 (0.096 %)Tomcat
122 (0.096 %)WebSphere MQ
122 (0.096 %)Zope
122 (0.096 %)NetWeaver
131 (0.048 %)BizTalk Server
Applications
1144 (6.923 %)MS Office
2134 (6.442 %)MS Excel
377 (3.702 %)MS Visio
435 (1.683 %)MS PowerPoint
514 (0.673 %)MS Project
62 (0.096 %)CA Clarity
71 (0.048 %)Acrobat
Business Applications
127 (1.298 %)SAP R/3
222 (1.058 %)HiPortfolio
317 (0.817 %)Singl.eView
415 (0.721 %)RMDS
513 (0.625 %)Brady Trinity
513 (0.625 %)SAP FI
513 (0.625 %)SAP FI/CO
513 (0.625 %)SAP CO
610 (0.481 %)Endur
79 (0.433 %)SAP HR
79 (0.433 %)SAP APO
86 (0.288 %)SAP WM
86 (0.288 %)SAP EBP
95 (0.240 %)Minerva
95 (0.240 %)Oracle Applications
95 (0.240 %)SAP PP
104 (0.192 %)Fidessa
104 (0.192 %)Movex
104 (0.192 %)SAP QM
113 (0.144 %)SAP CRM
Communications & Networking
1112 (5.385 %)TCP/IP
298 (4.712 %)LAN
391 (4.375 %)Firewall
484 (4.038 %)WAN
578 (3.750 %)SAN
670 (3.365 %)DNS
763 (3.029 %)Internet
846 (2.212 %)VPN
936 (1.731 %)DHCP
1034 (1.635 %)IP Telephony
1132 (1.538 %)VoIP
1132 (1.538 %)Intranet
1223 (1.106 %)WINS
1321 (1.010 %)Network Security
1417 (0.817 %)H.323
1417 (0.817 %)Wireless
1417 (0.817 %)Ethernet
1417 (0.817 %)PBX
1417 (0.817 %)DEFINITY
1515 (0.721 %)Gigabit Ethernet
Database & Business Intelligence
1140 (6.731 %)SQL Server
242 (2.019 %)MySQL
339 (1.875 %)RDBMS
427 (1.298 %)DB2
522 (1.058 %)Datawarehouse
621 (1.010 %)SQL Server 2005
719 (0.913 %)Informix
818 (0.865 %)MS Access
915 (0.721 %)Crystal Reports
915 (0.721 %)DTS
915 (0.721 %)Oracle 9i
1013 (0.625 %)SQL Server Integration Services
1013 (0.625 %)ETL
1112 (0.577 %)Oracle 10g
1112 (0.577 %)BusinessObjects
1112 (0.577 %)SQL Server 2000
1210 (0.481 %)SAP BW
136 (0.288 %)SQL Server 7
144 (0.192 %)OLTP
144 (0.192 %)Oracle 8/8i
Development Applications
125 (1.202 %)TestDirector
29 (0.433 %)Visual Studio
38 (0.385 %)LoadRunner
43 (0.144 %)ProC
52 (0.096 %)PVCS
52 (0.096 %)VSS/SourceSafe
52 (0.096 %)WebSpeed
61 (0.048 %)StarTeam
61 (0.048 %)Oracle Forms
61 (0.048 %)ClearCase
61 (0.048 %)ClearQuest
61 (0.048 %)MSI
General
1449 (21.59 %)Finance
2249 (11.97 %)Banking
3128 (6.154 %)Telecoms
4114 (5.481 %)Investment Banking
595 (4.567 %)Pensions
693 (4.471 %)Front Office
771 (3.413 %)Retail
854 (2.596 %)Back Office
946 (2.212 %)Health
1044 (2.115 %)Financial Institution
1044 (2.115 %)Insurance
1138 (1.827 %)Billing
1138 (1.827 %)Education
1224 (1.154 %)Law
1318 (0.865 %)Publishing
1417 (0.817 %)Government
1417 (0.817 %)Auditing
1514 (0.673 %)Manufacturing
1514 (0.673 %)Pharmaceutical
1613 (0.625 %)Legal
Job Titles
1576 (27.69 %)Analyst
2307 (14.76 %)Support Analyst
3241 (11.59 %)Applications Support
4195 (9.375 %)Problem Manager
5160 (7.692 %)Service Manager
6113 (5.433 %)Consultant
7112 (5.385 %)Administrator
8110 (5.288 %)Applications Support Analyst
9104 (5.000 %)Incident Manager
1087 (4.183 %)Delivery Manager
1183 (3.990 %)Services Delivery Manager
1282 (3.942 %)Team Leader
1371 (3.413 %)Support Engineer
1467 (3.221 %)DBA
1565 (3.125 %)IT Manager
1565 (3.125 %)Technical Specialist
1663 (3.029 %)Developer
1759 (2.837 %)Senior Analyst
1759 (2.837 %)Service Analyst
1853 (2.548 %)Support Manager
Miscellaneous
158 (2.788 %)Management Information System
256 (2.692 %)Derivative
349 (2.356 %)Equities
447 (2.260 %)Asset Management
544 (2.115 %)Clustering
635 (1.683 %)Mainframe
722 (1.058 %)French Language
821 (1.010 %)German Language
920 (0.962 %)Fixed Income
920 (0.962 %)Statistics
1017 (0.817 %)Tandem
1115 (0.721 %)Client/Server
1214 (0.673 %)Thin Client
1214 (0.673 %)Fat Client
1313 (0.625 %)Fund Management
1313 (0.625 %)Blackberry
1313 (0.625 %)Italian Language
1313 (0.625 %)Spanish Language
1412 (0.577 %)IBM Mainframe
1511 (0.529 %)Credit Derivative
Operating Systems
1413 (19.86 %)Windows
2396 (19.04 %)Unix
3188 (9.038 %)Linux
4147 (7.067 %)Solaris
584 (4.038 %)AIX
665 (3.125 %)Windows XP
751 (2.452 %)Windows 2000
850 (2.404 %)Windows Server 2003
850 (2.404 %)HPUX
944 (2.115 %)Windows NT
1022 (1.058 %)VMS
1117 (0.817 %)MVS
1215 (0.721 %)SUSE
1215 (0.721 %)Fedora
1313 (0.625 %)OpenVMS
146 (0.288 %)Windows CE
155 (0.240 %)NetWare
162 (0.096 %)OS/2
162 (0.096 %)zOS
171 (0.048 %)FreeBSD
Processes & Methodologies
1817 (39.28 %)ITIL
2365 (17.55 %)Service Delivery
3360 (17.31 %)Incident Management
4254 (12.21 %)Change Management
5181 (8.702 %)Service Management
6158 (7.596 %)Project Management
7137 (6.587 %)Configuration Management
8105 (5.048 %)Release Management
977 (3.702 %)PRINCE2
1050 (2.404 %)Disaster Recovery
1143 (2.067 %)Information Security
1236 (1.731 %)E-Commerce
1335 (1.683 %)CRM
1335 (1.683 %)Performance Management
1434 (1.635 %)Time Management
1528 (1.346 %)Vulnerability Assessment
1627 (1.298 %)Business Continuity
1726 (1.250 %)Migration
1726 (1.250 %)Business Intelligence
1726 (1.250 %)Investment Management
Programming Languages
1336 (16.15 %)SQL
277 (3.702 %)C#
372 (3.462 %)Perl
462 (2.981 %)Java
561 (2.933 %)VB
651 (2.452 %)Shell Script
745 (2.163 %)Transact-SQL
844 (2.115 %)VBA
930 (1.442 %)PL/SQL
1022 (1.058 %)C
1121 (1.010 %)JavaScript
1121 (1.010 %)VBScript
1218 (0.865 %)VB6
1316 (0.769 %)ABAP
1411 (0.529 %)JCL
159 (0.433 %)PHP
168 (0.385 %)C++
168 (0.385 %)Python
177 (0.337 %)Progress 4GL
186 (0.288 %)COBOL
Qualifications
1198 (9.519 %)ITIL Certification
2107 (5.144 %)Microsoft Certification
393 (4.471 %)Degree
486 (4.135 %)MCSE
537 (1.779 %)ISEB
636 (1.731 %)Cisco Certification
723 (1.106 %)PRINCE2 Certification
822 (1.058 %)CCNA
921 (1.010 %)MCP
1014 (0.673 %)CCNP
1113 (0.625 %)MCSA
1211 (0.529 %)A+ Certification
1211 (0.529 %)IBM AIX Certification
139 (0.433 %)Sun Certification
148 (0.385 %)Citrix Certification
157 (0.337 %)Network+ Certification
165 (0.240 %)ISEB Practitioner
174 (0.192 %)MOS
174 (0.192 %)MCDST
174 (0.192 %)CCEA
Quality Assurance & Compliance
1269 (12.93 %)SLA
229 (1.394 %)QA
314 (0.673 %)Sarbanes-Oxley
49 (0.433 %)ISO27001
53 (0.144 %)COBIT
53 (0.144 %)ISO9000
62 (0.096 %)ISO9001
62 (0.096 %)MiFID
System Software
1169 (8.125 %)Active Directory
223 (1.106 %)NetBackup
319 (0.913 %)MetaFrame
418 (0.865 %)Backup Exec
515 (0.721 %)Terminal Services
68 (0.385 %)Oracle RMAN
75 (0.240 %)VMware Server
75 (0.240 %)VMware ESX
84 (0.192 %)NFS
93 (0.144 %)ISA Server
102 (0.096 %)VMware Workstation
102 (0.096 %)Tivoli Workload Scheduler
111 (0.048 %)NDS
111 (0.048 %)Citrix Presentation Server
Systems Management
132 (1.538 %)OpenView
219 (0.913 %)Legato
316 (0.769 %)AutoSys
414 (0.673 %)Unicenter
513 (0.625 %)CiscoWorks
611 (0.529 %)BMC PATROL
710 (0.481 %)Tivoli
710 (0.481 %)Tivoli Storage Manager
710 (0.481 %)EMC NetWorker
89 (0.433 %)ServiceCenter
98 (0.385 %)Systems Management Server (SMS)
98 (0.385 %)OVSD
107 (0.337 %)MOM
116 (0.288 %)ZENworks
116 (0.288 %)DameWare
124 (0.192 %)CONTROL-M
124 (0.192 %)CA SiteMinder
133 (0.144 %)Netcool
133 (0.144 %)Tivoli Monitoring
142 (0.096 %)WSUS
Vendors
1276 (13.27 %)Microsoft
2146 (7.019 %)Cisco
3144 (6.923 %)Remedy
4126 (6.058 %)Oracle
5104 (5.000 %)HP
5104 (5.000 %)Citrix
698 (4.712 %)IBM
788 (4.231 %)VMware
869 (3.317 %)SAP
959 (2.837 %)Sun
1050 (2.404 %)Sybase
1135 (1.683 %)VERITAS
1229 (1.394 %)EMC
1327 (1.298 %)Reuters
1426 (1.250 %)Bloomberg
1521 (1.010 %)Lotus
1521 (1.010 %)Chordiant
1620 (0.962 %)Avaya
1719 (0.913 %)OpenLink
1818 (0.865 %)Symantec
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