Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 400 440 517
Rank change year-on-year +40 +77 -110
Permanent jobs citing VoIP 623 712 1,027
As % of all permanent jobs advertised in the UK 0.64% 0.68% 0.67%
As % of the Communications & Networking category 4.59% 4.44% 4.96%
Number of salaries quoted 538 508 783
10th Percentile £23,925 £25,875 £25,800
25th Percentile £26,250 £30,000 £32,000
Median annual salary (50th Percentile) £34,000 £39,379 £45,000
Median % change year-on-year -13.66% -12.49% +12.50%
75th Percentile £47,500 £52,500 £66,250
90th Percentile £60,000 £68,750 £75,000
UK excluding London median annual salary £32,500 £39,000 £40,500
% change year-on-year -16.67% -3.70% +8.00%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,586 16,051 20,707
As % of all permanent jobs advertised in the UK 13.86% 15.34% 13.43%
Number of salaries quoted 9,485 8,237 11,833
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £36,000 £37,500
Median annual salary (50th Percentile) £47,500 £50,500 £52,500
Median % change year-on-year -5.94% -3.81% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,715 £87,500 £85,000
UK excluding London median annual salary £43,500 £45,000 £45,000
% change year-on-year -3.33% - -

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 27 April 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +61 583 £33,000 -15.38% 143
UK excluding London +22 525 £32,500 -16.67% 124
Work from Home +40 187 £37,500 -11.76% 49
North of England +30 143 £31,250 -19.87% 39
South East +64 138 £32,500 -27.78% 19
Midlands +44 95 £30,500 -16.44% 37
London +52 93 £48,750 +21.88% 21
North West -20 69 £34,000 -13.92% 26
West Midlands +45 62 £35,000 -11.95% 17
East of England +23 60 £41,750 +46.49% 7
South West -55 51 £37,500 +2.74% 13
Yorkshire +81 43 £27,500 -3.51% 7
East Midlands +4 33 £28,165 -21.77% 20
North East +15 31 £27,000 -15.63% 6
Wales +16 20 £29,750 -20.67% 8
Scotland -61 18 £42,500 -10.53% 3

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 109 (17.50%) Microsoft Exchange
2 74 (11.88%) SharePoint
3 10 (1.61%) Skype for Business
4 5 (0.80%) CMS
4 5 (0.80%) Exchange Server 2013
4 5 (0.80%) IIS
5 3 (0.48%) SAS
6 2 (0.32%) Confluence
6 2 (0.32%) Exchange Server 2003
6 2 (0.32%) Exchange Server 2007
6 2 (0.32%) Exchange Server 2010
6 2 (0.32%) WordPress
7 1 (0.16%) OpenStack
Applications
1 111 (17.82%) Microsoft Office
2 8 (1.28%) Spreadsheet
3 3 (0.48%) MS Visio
3 3 (0.48%) SPSS
4 2 (0.32%) Trello
5 1 (0.16%) Microsoft Excel
Business Applications
1 4 (0.64%) Carpe Diem
2 2 (0.32%) Sage 200
2 2 (0.32%) Sparx Enterprise Architect
3 1 (0.16%) SAP ERP
3 1 (0.16%) SAP S/4HANA
Cloud Services
1 297 (47.67%) Microsoft 365
2 206 (33.07%) Azure
3 70 (11.24%) Entra ID
4 53 (8.51%) AWS
5 34 (5.46%) SaaS
6 22 (3.53%) Mimecast
7 17 (2.73%) GCP
7 17 (2.73%) Google Workspace
8 15 (2.41%) OneDrive
9 12 (1.93%) Power Platform
10 8 (1.28%) WhatsApp
11 7 (1.12%) Amazon EC2
11 7 (1.12%) PaaS
11 7 (1.12%) Rubrik
12 6 (0.96%) Twilio
13 5 (0.80%) Dynamics 365
13 5 (0.80%) IaaS
13 5 (0.80%) Virtual Private Cloud
14 4 (0.64%) Azure ExpressRoute
14 4 (0.64%) Cloud Computing
Communications & Networking
1 188 (30.18%) Firewall
2 144 (23.11%) WAN
3 123 (19.74%) LAN
4 114 (18.30%) DNS
5 112 (17.98%) VPN
6 99 (15.89%) TCP/IP
7 76 (12.20%) DHCP
8 75 (12.04%) Wireless
9 74 (11.88%) Wi-Fi
10 67 (10.75%) VLAN
11 49 (7.87%) Unified Communications
12 46 (7.38%) MPLS
13 44 (7.06%) SAN
14 43 (6.90%) Network Security
15 42 (6.74%) Internet
16 40 (6.42%) SD-WAN
17 37 (5.94%) PBX
18 31 (4.98%) NAS
19 28 (4.49%) BGP
20 26 (4.17%) OSPF
Database & Business Intelligence
1 46 (7.38%) SQL Server
2 16 (2.57%) MySQL
3 8 (1.28%) Amazon RDS
4 5 (0.80%) Power BI
5 3 (0.48%) Big Data
5 3 (0.48%) EDRMS
6 2 (0.32%) PostgreSQL
6 2 (0.32%) SQLPlus
7 1 (0.16%) InfluxDB
7 1 (0.16%) MariaDB
7 1 (0.16%) RDBMS
7 1 (0.16%) Relational Database
7 1 (0.16%) SQL Server Reporting Services
Development Applications
1 5 (0.80%) Jenkins
2 3 (0.48%) JIRA
2 3 (0.48%) Rational DOORS
3 2 (0.32%) Hudson
3 2 (0.32%) Visual Studio
General
1 272 (43.66%) Social Skills
2 105 (16.85%) Telecoms
3 38 (6.10%) Finance
4 26 (4.17%) Organisational Skills
5 23 (3.69%) Legal
5 23 (3.69%) Retail
6 21 (3.37%) Analytical Skills
6 21 (3.37%) Law
7 16 (2.57%) Inclusion and Diversity
8 15 (2.41%) Documentation Skills
9 11 (1.77%) Back Office
10 10 (1.61%) Marketing
10 10 (1.61%) Presentation Skills
11 9 (1.44%) Electronics
12 8 (1.28%) Billing
12 8 (1.28%) Public Sector
13 7 (1.12%) Banking
14 6 (0.96%) French Language
14 6 (0.96%) German Language
14 6 (0.96%) Italian Language
Job Titles
1 131 (21.03%) Support Engineer
2 122 (19.58%) IT Support
3 110 (17.66%) Analyst
4 108 (17.34%) IT Engineer
5 83 (13.32%) IT Support Engineer
6 63 (10.11%) Senior
7 51 (8.19%) Infrastructure Engineer
8 44 (7.06%) Network Engineer
9 37 (5.94%) 2nd Line Support
9 37 (5.94%) IT Analyst
10 36 (5.78%) IT Technician
10 36 (5.78%) Service Analyst
10 36 (5.78%) Service Desk Analyst
11 33 (5.30%) IT Support Analyst
12 30 (4.82%) IT Manager
13 29 (4.65%) Support Analyst
14 28 (4.49%) 1st Line Support
14 28 (4.49%) Operations Analyst
15 26 (4.17%) 2nd Line Engineer
15 26 (4.17%) Operations Engineer
Libraries, Frameworks & Software Standards
1 10 (1.61%) 802.1X
2 8 (1.28%) SAML
3 7 (1.12%) .NET
4 5 (0.80%) CSS
5 3 (0.48%) FreeSWITCH
5 3 (0.48%) RESTful
5 3 (0.48%) XMPP
6 2 (0.32%) EDI
6 2 (0.32%) HTML
6 2 (0.32%) Web Services
7 1 (0.16%) .NET Core
7 1 (0.16%) ASP.NET Web API
7 1 (0.16%) LDAP
7 1 (0.16%) WCF
7 1 (0.16%) WPF
7 1 (0.16%) XML
Miscellaneous
1 47 (7.54%) Driving Licence
2 36 (5.78%) Management Information System
3 29 (4.65%) Self-Motivation
3 29 (4.65%) Video Conferencing
4 27 (4.33%) Fat Client
4 27 (4.33%) Thin Client
5 22 (3.53%) Data Centre
6 13 (2.09%) IoT
7 12 (1.93%) CCTV
7 12 (1.93%) Onboarding
8 10 (1.61%) Clustering
8 10 (1.61%) Public Cloud
9 9 (1.44%) Client/Server
10 7 (1.12%) FMCG
10 7 (1.12%) Smartcard
10 7 (1.12%) Social Media
11 5 (0.80%) Data Protection Act
11 5 (0.80%) Distributed Denial-of-Service
11 5 (0.80%) Handset
11 5 (0.80%) iPhone
Operating Systems
1 330 (52.97%) Windows
2 197 (31.62%) Windows Server
3 83 (13.32%) Windows 10
4 39 (6.26%) Windows Server 2016
5 35 (5.62%) Linux
6 30 (4.82%) Apple iOS
6 30 (4.82%) Mac OS
6 30 (4.82%) Windows Server 2012
7 28 (4.49%) Windows Server 2019
8 24 (3.85%) Android
9 18 (2.89%) Windows 7
10 7 (1.12%) Mac OS X
11 6 (0.96%) Windows Server 2008
12 5 (0.80%) FreeRTOS
12 5 (0.80%) ThreadX
13 3 (0.48%) CentOS
13 3 (0.48%) Ubuntu
13 3 (0.48%) Unix
13 3 (0.48%) Windows 8
13 3 (0.48%) Windows XP
Processes & Methodologies
1 165 (26.48%) Problem-Solving
2 139 (22.31%) Customer Service
3 97 (15.57%) ITIL
4 69 (11.08%) Continuous Improvement
5 58 (9.31%) Infrastructure Engineering
6 52 (8.35%) Cybersecurity
7 47 (7.54%) Service Delivery
8 44 (7.06%) Change Management
9 40 (6.42%) Disaster Recovery
10 39 (6.26%) Asset Management
10 39 (6.26%) ITSM
11 34 (5.46%) Agile
11 34 (5.46%) Mobile Device Management
12 33 (5.30%) Decision-Making
13 31 (4.98%) Project Management
14 30 (4.82%) Project Planning
15 29 (4.65%) Business Development
15 29 (4.65%) Project Delivery
16 26 (4.17%) CRM
17 25 (4.01%) Information Security
Programming Languages
1 44 (7.06%) PowerShell
2 36 (5.78%) SQL
3 19 (3.05%) JavaScript
4 16 (2.57%) Python
5 9 (1.44%) Bash
6 8 (1.28%) C#
6 8 (1.28%) PHP
7 7 (1.12%) C++
8 6 (0.96%) C
9 5 (0.80%) VB.NET
10 4 (0.64%) R
11 3 (0.48%) Java
11 3 (0.48%) Objective-C
12 2 (0.32%) T-SQL
13 1 (0.16%) Perl
13 1 (0.16%) Swift
Qualifications
1 110 (17.66%) Degree
2 71 (11.40%) Cisco Certification
3 52 (8.35%) CCNA
4 51 (8.19%) Microsoft Certification
5 32 (5.14%) CCNP
5 32 (5.14%) MCSE
6 27 (4.33%) DBS Check
7 13 (2.09%) Network+ Certification
8 12 (1.93%) CCIE
8 12 (1.93%) MCSA
9 9 (1.44%) A+ Certification
9 9 (1.44%) CISSP
9 9 (1.44%) Security Cleared
10 8 (1.28%) MCP
11 7 (1.12%) CCDP
11 7 (1.12%) CCIE Routing and Switching
11 7 (1.12%) SC Cleared
12 6 (0.96%) Computer Science Degree
12 6 (0.96%) ITIL Certification
12 6 (0.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 45 (7.22%) SLA
2 17 (2.73%) Cyber Essentials
2 17 (2.73%) GDPR
3 9 (1.44%) QA
4 7 (1.12%) ISO/IEC 27001
5 6 (0.96%) NIST
6 5 (0.80%) PCI DSS
7 4 (0.64%) NCSC
System Software
1 268 (43.02%) Active Directory
2 124 (19.90%) Hyper-V
3 104 (16.69%) VMware Infrastructure
4 22 (3.53%) vSphere
5 16 (2.57%) Virtual Machines
5 16 (2.57%) VMware ESXi
6 8 (1.28%) Firmware
7 5 (0.80%) Terminal Services
7 5 (0.80%) Virtual Desktop
8 3 (0.48%) Virtual Servers
9 2 (0.32%) Kamailio
9 2 (0.32%) Microsoft Virtual Server
9 2 (0.32%) OpenSIPS
9 2 (0.32%) pfSense
9 2 (0.32%) VMware NSX
10 1 (0.16%) Citrix Hypervisor
10 1 (0.16%) Docker
10 1 (0.16%) Dovecot
10 1 (0.16%) NFS
10 1 (0.16%) Postfix
Systems Management
1 50 (8.03%) SCCM
2 48 (7.70%) Microsoft Intune
3 15 (2.41%) Jamf Pro
4 10 (1.61%) Single Sign-On
5 8 (1.28%) Autotask
5 8 (1.28%) FortiGate
5 8 (1.28%) PaperCut
6 7 (1.12%) Failover Clustering
6 7 (1.12%) ZABBIX
7 6 (0.96%) WSUS
8 4 (0.64%) AirWatch
9 3 (0.48%) Dell DRAC
9 3 (0.48%) SmoothWall
10 2 (0.32%) Active Directory Federation Services
10 2 (0.32%) Cisco CUCM
10 2 (0.32%) Nessus
10 2 (0.32%) Terraform
11 1 (0.16%) Kubernetes
11 1 (0.16%) Proxmox
11 1 (0.16%) Systems Management Server (SMS)
Vendors
1 316 (50.72%) Microsoft
2 138 (22.15%) VMware
3 96 (15.41%) Cisco
4 51 (8.19%) Meraki
5 30 (4.82%) Sophos
6 29 (4.65%) Apple
6 29 (4.65%) HP
7 26 (4.17%) Google
8 23 (3.69%) CheckPoint
9 22 (3.53%) Mitel
10 18 (2.89%) Citrix
11 17 (2.73%) Acronis
11 17 (2.73%) Datto
11 17 (2.73%) Veeam
12 16 (2.57%) ConnectWise
13 15 (2.41%) Aruba
13 15 (2.41%) Draytek
14 14 (2.25%) Barracuda Networks
14 14 (2.25%) Dell
15 13 (2.09%) BT