The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 773 758 754
Rank change year-on-year
-15 -4
Permanent jobs citing IVR 130 184 127
As % of all permanent IT jobs located in the UK 0.12% 0.15% 0.11%
As % of the Miscellaneous category 0.31% 0.38% 0.29%
Number of salaries quoted 86 135 82
Average salary £55,000 £44,000 £52,500
Average salary % change year-on-year
+25.00% -16.19%
90% offered a salary of more than £33,250 £35,000 £26,800
10% offered a salary of more than £100,000 £67,500 £75,000
UK excluding London average salary £50,000 £44,000 £50,000
% change year-on-year
+13.63% -12.00%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
42555 48089 43543
As % of all permanent IT jobs located in the UK 38.40% 39.82% 38.54%
Number of salaries quoted 33677 37865 35244
Average salary £47,500 £46,000 £45,000
Average salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £28,000 £28,500 £27,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,250
% change year-on-year
- +4.57%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 17 April 2015 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 121 £50,000 +13.63% 21
South East +9 35 £50,000 - 2
London -6 28 £75,000 +25.00% 3
Berkshire +18 20 £50,000 +5.26%
West Midlands -1 20 £55,000 - 1
North West +6 17 £75,000 +42.85% 8
Manchester +5 11 £87,500 +62.79% 4
Birmingham - 11 £57,500 -
Bracknell - 11 £50,000 -
Hampshire +10 8 £34,250 -14.37% 1
East of England +17 7 £50,000 +10.49% 1
Yorkshire -26 6 £32,500 -10.95% 1
North East -8 5 £41,250 - 1
Warwickshire - 5 £55,000 -
Warwick - 5 £55,000 -
Reading -5 4 - -
Kent - 4 £40,000 -
Cambridgeshire - 4 £50,000 -
Chatham - 4 £40,000 -
Liverpool - 4 - - 3
Newcastle upon Tyne - 4 £32,500 - 1
Peterborough - 4 £50,000 -
Merseyside - 4 - - 3
Tyne and Wear - 4 £32,500 - 1
East Midlands +11 3 £50,000 -23.07% 2
Worcestershire -1 3 - - 1
Redditch -16 3 - - 1
West Yorkshire -22 3 £40,000 +8.10% 1
Guildford +19 2 £65,000 +96.96%
Surrey +12 2 £65,000 +96.96%

IVR
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 74 (33.79%) Telecoms
2 68 (31.05%) CTI
3 57 (26.03%) Avaya
4 51 (23.29%) Degree
5 48 (21.92%) SQL
6 45 (20.55%) JavaScript
6 45 (20.55%) Finance
7 43 (19.63%) CRM
7 43 (19.63%) Microsoft
8 41 (18.72%) Cisco
8 41 (18.72%) Java
9 40 (18.26%) Genesys
10 39 (17.81%) Agile Software Development
11 38 (17.35%) Oracle
12 37 (16.89%) Windows
13 35 (15.98%) Workforce Management Optimization
14 33 (15.07%) MS Excel
14 33 (15.07%) SQL Server
15 32 (14.61%) Analytical Skills
16 31 (14.16%) VXML
17 30 (13.70%) XML
18 28 (12.79%) PBX
18 28 (12.79%) Project Management
19 27 (12.33%) VoIP
19 27 (12.33%) ITIL
19 27 (12.33%) Verint
19 27 (12.33%) Speech Recognition
20 23 (10.50%) WFM
21 22 (10.05%) Service Management
22 20 (9.13%) Retail

IVR
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 14 (6.39%) Tomcat
2 7 (3.20%) CMS
3 4 (1.83%) WebSphere
3 4 (1.83%) WebLogic
3 4 (1.83%) JBoss
3 4 (1.83%) Apache
4 2 (0.91%) IIS
4 2 (0.91%) SharePoint
4 2 (0.91%) MS Exchange
4 2 (0.91%) Lync
5 1 (0.46%) Exchange Server 2010
5 1 (0.46%) BizTalk Server
Applications
1 33 (15.07%) MS Excel
2 20 (9.13%) MS Visio
3 16 (7.31%) MS PowerPoint
4 11 (5.02%) MS Office
5 3 (1.37%) MS Project
Business Applications
1 5 (2.28%) Remedy ITSM
2 2 (0.91%) Dynamics CRM
3 1 (0.46%) Radian6
3 1 (0.46%) WebTrends
3 1 (0.46%) SAP Oil and Gas
Cloud Services
1 7 (3.20%) SaaS
2 2 (0.91%) Microsoft Azure
2 2 (0.91%) Amazon AWS
2 2 (0.91%) IaaS
3 1 (0.46%) Force.com
3 1 (0.46%) Office 365
Communications & Networking
1 68 (31.05%) CTI
2 28 (12.79%) PBX
3 27 (12.33%) VoIP
4 17 (7.76%) Internet
5 14 (6.39%) Broadband
5 14 (6.39%) IP Telephony
6 12 (5.48%) LAN
6 12 (5.48%) WAN
7 11 (5.02%) TCP/IP
8 10 (4.57%) Firewall
9 8 (3.65%) SMS
10 7 (3.20%) DNS
10 7 (3.20%) MPLS
10 7 (3.20%) RTP
10 7 (3.20%) SS7
11 5 (2.28%) Asterisk PBX
11 5 (2.28%) Cisco ICM
11 5 (2.28%) HTTP
11 5 (2.28%) ISDN
12 4 (1.83%) ATM
Database & Business Intelligence
1 33 (15.07%) SQL Server
2 10 (4.57%) Oracle Database
3 8 (3.65%) Data Warehouse
3 8 (3.65%) InterSystems Cache
4 7 (3.20%) Relational Database
5 5 (2.28%) RDBMS
6 4 (1.83%) MongoDB
6 4 (1.83%) NoSQL
6 4 (1.83%) DB2
6 4 (1.83%) MySQL
7 3 (1.37%) SQL Server 2012
7 3 (1.37%) SQL Server 2008
8 2 (0.91%) Hadoop
9 1 (0.46%) SQL Server 2000
9 1 (0.46%) Crystal Reports
9 1 (0.46%) MS Access
9 1 (0.46%) SQL Server Reporting Services
9 1 (0.46%) SQL Server 2005
9 1 (0.46%) SQL Server Integration Services
9 1 (0.46%) SQL Server Analysis Services
Development Applications
1 8 (3.65%) Subversion
2 6 (2.74%) Git (software)
3 4 (1.83%) Moq
3 4 (1.83%) NUnit
4 2 (0.91%) Eclipse
4 2 (0.91%) Bugzilla
4 2 (0.91%) JIRA
5 1 (0.46%) ClearCase
General
1 74 (33.79%) Telecoms
2 45 (20.55%) Finance
3 20 (9.13%) Retail
4 16 (7.31%) Banking
5 14 (6.39%) Marketing
6 13 (5.94%) Law
6 13 (5.94%) Back Office
7 7 (3.20%) Retail Banking
8 5 (2.28%) Electronics
9 3 (1.37%) Pharmaceutical
9 3 (1.37%) Legal
9 3 (1.37%) Billing
10 2 (0.91%) Front Office
11 1 (0.46%) Manufacturing
11 1 (0.46%) Multimedia
Job Titles
1 30 (13.70%) Analyst
2 28 (12.79%) Developer
3 16 (7.31%) Designer
4 15 (6.85%) Support Engineer
4 15 (6.85%) Service Manager
5 12 (5.48%) 3rd Line Support
5 12 (5.48%) Architect
5 12 (5.48%) Business Analyst
6 11 (5.02%) Software Developer
6 11 (5.02%) Account Manager
6 11 (5.02%) 3rd Line Support Engineer
7 10 (4.57%) Transition Manager
7 10 (4.57%) Service Transition Manager
7 10 (4.57%) Solutions Designer
8 9 (4.11%) Technical Manager
8 9 (4.11%) Professional Services Engineer
9 7 (3.20%) Senior Sales Executive
9 7 (3.20%) Sales Executive
10 6 (2.74%) Senior Analyst
11 5 (2.28%) Applications Support
Libraries, Frameworks & Software Standards
1 31 (14.16%) VXML
2 30 (13.70%) XML
3 20 (9.13%) J2EE
4 19 (8.68%) HTML
5 16 (7.31%) Web Services
6 14 (6.39%) CSS
7 12 (5.48%) SOAP
7 12 (5.48%) JSON
7 12 (5.48%) REST
8 10 (4.57%) JSP
8 10 (4.57%) XSLT
9 9 (4.11%) .NET
10 6 (2.74%) ASP.NET
10 6 (2.74%) Servlets
10 6 (2.74%) EJB
10 6 (2.74%) jQuery
11 4 (1.83%) Visualforce
11 4 (1.83%) Hibernate
11 4 (1.83%) Backbone.js
11 4 (1.83%) AngularJS
Miscellaneous
1 32 (14.61%) Analytical Skills
2 14 (6.39%) Biometrics
2 14 (6.39%) Management Information System
3 13 (5.94%) Enterprise Software
4 10 (4.57%) Computer Science
5 9 (4.11%) Thin Client
5 9 (4.11%) Fat Client
6 7 (3.20%) Social Media
7 6 (2.74%) Mathematics
7 6 (2.74%) Mobile App
7 6 (2.74%) VUI
8 4 (1.83%) IBM Mainframe
8 4 (1.83%) Video Conferencing
8 4 (1.83%) Open Source
8 4 (1.83%) Mainframe
8 4 (1.83%) Client/Server
8 4 (1.83%) Online Banking
9 3 (1.37%) Cryptography
9 3 (1.37%) APACS
9 3 (1.37%) SWIFT
Operating Systems
1 37 (16.89%) Windows
2 13 (5.94%) Linux
3 5 (2.28%) Windows Server 2008
4 4 (1.83%) Windows Server 2012
5 2 (0.91%) UNIX
5 2 (0.91%) Windows Server 2003
6 1 (0.46%) Windows Vista
6 1 (0.46%) Windows XP
Processes & Methodologies
1 43 (19.63%) CRM
2 39 (17.81%) Agile Software Development
3 35 (15.98%) Workforce Management Optimization
4 28 (12.79%) Project Management
5 27 (12.33%) ITIL
5 27 (12.33%) Speech Recognition
6 23 (10.50%) WFM
7 22 (10.05%) Service Management
8 18 (8.22%) Stakeholder Management
9 17 (7.76%) ERP
9 17 (7.76%) Root Cause Analysis
10 15 (6.85%) Fault Management
10 15 (6.85%) Requirements Analysis
11 14 (6.39%) UML
12 13 (5.94%) PRINCE2
12 13 (5.94%) Service Delivery
12 13 (5.94%) SOA
12 13 (5.94%) Customer Insight
12 13 (5.94%) Product Management
12 13 (5.94%) ITIL V3
Programming Languages
1 48 (21.92%) SQL
2 45 (20.55%) JavaScript
3 41 (18.72%) Java
4 16 (7.31%) C#
5 9 (4.11%) VB
6 8 (3.65%) MUMPS
6 8 (3.65%) C
6 8 (3.65%) Delphi
7 4 (1.83%) PHP
7 4 (1.83%) Apex Code
7 4 (1.83%) Python
8 3 (1.37%) T-SQL
8 3 (1.37%) Bash Shell
9 2 (0.91%) Erlang
9 2 (0.91%) Perl
9 2 (0.91%) C++
10 1 (0.46%) PowerShell
10 1 (0.46%) VBScript
Qualifications
1 51 (23.29%) Degree
2 8 (3.65%) CCNA
2 8 (3.65%) Cisco Certification
3 6 (2.74%) Security Cleared
4 4 (1.83%) PRINCE2 Certification
5 3 (1.37%) ISEB
5 3 (1.37%) CCA
5 3 (1.37%) SC Cleared
6 2 (0.91%) CCNP
6 2 (0.91%) A+ Certification
7 1 (0.46%) Avaya Certification
7 1 (0.46%) PMP
7 1 (0.46%) PMI Certification
7 1 (0.46%) CISM
7 1 (0.46%) MBA
7 1 (0.46%) ISTQB
7 1 (0.46%) CISSP
7 1 (0.46%) Chartered Engineer
7 1 (0.46%) CCDA
7 1 (0.46%) MCP
Quality Assurance & Compliance
1 15 (6.85%) SLA
2 7 (3.20%) QA
3 6 (2.74%) PCI DSS
4 3 (1.37%) Sarbanes-Oxley
4 3 (1.37%) ISO 8583
5 1 (0.46%) ISO/IEC 27001
5 1 (0.46%) Data Quality
System Software
1 8 (3.65%) VMware Infrastructure
2 5 (2.28%) Active Directory
3 3 (1.37%) Kamailio
4 2 (0.91%) vSphere
5 1 (0.46%) UAG
Systems Management
1 5 (2.28%) Unicenter
1 5 (2.28%) Cisco CUCM
2 4 (1.83%) Systems Management Server (SMS)
2 4 (1.83%) Cisco UCCX
Vendors
1 57 (26.03%) Avaya
2 43 (19.63%) Microsoft
3 41 (18.72%) Cisco
4 40 (18.26%) Genesys
5 38 (17.35%) Oracle
6 27 (12.33%) Verint
7 10 (4.57%) Salesforce.com
7 10 (4.57%) VMware
7 10 (4.57%) KANA
8 9 (4.11%) IBM
8 9 (4.11%) Nortel
9 6 (2.74%) Remedy
10 5 (2.28%) Mitel
10 5 (2.28%) CA
11 4 (1.83%) Cognizant
11 4 (1.83%) Siebel
11 4 (1.83%) TSYS
12 2 (0.91%) CheckPoint
12 2 (0.91%) Pega
12 2 (0.91%) Altiris
Manchester, Lancashire
Computer People
Salary: £70000.00 - £80000.00 per annum + 20% Bonus
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Ping IT Recruitment ltd
Salary: From £35,000 to £55,000 per annum
Posted: Yesterday
City, London
Asset Resourcing Ltd
Salary: £50000 - £55000 per annum + 10% bonus + benefits
Posted: Yesterday
Newcastle-upon-Tyne, Tyne and Wear
Cognizant
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £36000 per annum + pension, bonus
Posted: 2 days ago
Swindon, Wiltshire
WBRS
Posted: 3 days ago
London
Forman Computer Staff
Salary: From £55,000 to £60,000 per annum
Posted: 3 days ago
South East
Imperative People
Salary: £40000 - £45000 per annum + £6,600 car allowance + full bens
Posted: 4 days ago
North West
Cognizant
Posted: 4 days ago
Redditch, Worcestershire
Emponics Ltd
Salary: £ negotiable
Posted: 5 days ago
Liverpool
Bluefire Consulting
Salary: £5500 - £60000 per annum + 15% bonus & flexible benefits
Posted: 19 days ago
Manchester
Outsourcery
Salary: £45,000 - £55,000 per year plus Bonus, Beneifts and Pension
Posted: 23 days ago
Liverpool
Bluefire Consulting
Salary: £55000 - £60000 per annum + 15% bonus & flexible benefits
Posted: 23 days ago
Liverpool
Templeton and Partners - SAP & UK Account
Salary: Market range
Posted: 23 days ago
Leicester, Leicestershire
Outsourcery Hosting Ltd
Salary: From £45,000 to £55,000 per annum plus Bonus, Pension and Benefits
Posted: 25 days ago
Leicestershire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £60000 per annum + Bonus + Pension + Benefits
Posted: 26 days ago