The first table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 721 766 698
Rank change year-on-year
+45 -68
Permanent jobs citing IVR 183 125 209
As % of all permanent IT jobs located in the UK 0.15% 0.11% 0.17%
As % of the Miscellaneous category 0.47% 0.35% 0.52%
Number of salaries quoted 137 83 158
Average salary £44,000 £50,000 £42,500
Average salary % change year-on-year
-12.00% +17.64%
90% offered a salary of more than £35,000 £27,000 £27,500
10% offered a salary of more than £65,000 £75,000 £60,000
UK excluding London average salary £44,000 £45,000 £38,500
% change year-on-year
-2.22% +16.88%
Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
38896 35938 40081
As % of all permanent IT jobs located in the UK 32.69% 32.53% 32.15%
Number of salaries quoted 30852 29182 33819
Average salary £47,000 £45,000 £45,000
Average salary % change year-on-year
+4.44% -
90% offered a salary of more than £28,000 £27,500 £28,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £37,500 £39,500
% change year-on-year
+6.66% -5.06%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 24 April 2014 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +24 179 £44,000 -12.00% 8
London -28 46 £60,000 -2.04% 3
Yorkshire -1 45 £36,500 -35.11% 2
West Yorkshire +9 33 £37,000 -34.22% 1
Leeds 0 32 £36,750 -38.75% 1
South East -26 21 £47,500 +18.75% 1
East of England -15 20 £45,250 +0.55% 2
Hertfordshire - 20 £45,250 - 1
North West +7 17 £53,750 -23.21%
Manchester +17 14 £55,000 -
Watford - 13 £46,500 - 1
South Yorkshire 0 12 £35,000 -30.00% 1
West Midlands +15 7 - -
South West -5 7 £42,000 -4.00%
North East - 7 - -
Worcestershire - 7 - -
Durham - 7 - -
Redditch - 7 - -
Darlington - 7 - -
Berkshire +5 6 £47,500 +75.92%
Buckinghamshire -10 6 £60,000 +41.17% 1
Welwyn Garden City - 6 - -
Milton Keynes +6 5 £60,000 +9.09% 1
City of London -13 5 £75,000 +57.89%
Bristol +7 4 - -
Sheffield -12 4 £32,500 -56.66% 1
East Midlands -14 4 £55,000 -0.90%
Slough - 4 £47,000 -
Crawley +16 3 £52,500 +16.66%
West Sussex +3 3 £52,500 +16.66%

IVR
Top 30 Related IT Skills

For the 6 months to 24 April 2014, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 153 (49.35%) Telecoms
2 79 (25.48%) Finance
3 75 (24.19%) Avaya
4 64 (20.65%) Genesys
5 58 (18.71%) Windows
6 54 (17.42%) PBX
7 53 (17.10%) Microsoft
7 53 (17.10%) CTI
8 48 (15.48%) Web Services
9 45 (14.52%) Internet
10 43 (13.87%) Retail
11 39 (12.58%) Nortel
11 39 (12.58%) Java
12 38 (12.26%) VXML
13 36 (11.61%) SMS
14 33 (10.65%) Project Management
15 32 (10.32%) Systems Management Server (SMS)
15 32 (10.32%) Banking
16 31 (10.00%) 4G
17 30 (9.68%) VoIP
18 27 (8.71%) Service Delivery
19 26 (8.39%) SQL
19 26 (8.39%) Linux
20 25 (8.06%) WebSphere
21 23 (7.42%) Analytics
21 23 (7.42%) Cisco
22 22 (7.10%) VB
22 22 (7.10%) C
22 22 (7.10%) C#
22 22 (7.10%) C++

IVR
Top Related IT Skills by Category

For the 6 months to 24 April 2014, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 25 (8.06%) WebSphere
2 7 (2.26%) MS Exchange
2 7 (2.26%) Blackberry Enterprise Server
2 7 (2.26%) Exchange Server 2010
3 5 (1.61%) IIS
4 4 (1.29%) Apache
5 3 (0.97%) CMS
5 3 (0.97%) Node.js
6 1 (0.32%) Lync
Applications
1 16 (5.16%) MS Office
2 9 (2.90%) MS Visio
2 9 (2.90%) MS Excel
3 7 (2.26%) MS Project
4 3 (0.97%) Photoshop
4 3 (0.97%) Adobe Illustrator
4 3 (0.97%) InDesign
5 1 (0.32%) MS PowerPoint
Business Applications
1 4 (1.29%) Oracle Financials
2 2 (0.65%) Nortel Periphonics
Cloud Services
1 8 (2.58%) Amazon AWS
1 8 (2.58%) SaaS
Communications & Networking
1 54 (17.42%) PBX
2 53 (17.10%) CTI
3 45 (14.52%) Internet
4 36 (11.61%) SMS
5 31 (10.00%) 4G
6 30 (9.68%) VoIP
7 20 (6.45%) LAN
8 17 (5.48%) WAN
9 13 (4.19%) Unified Communications
10 12 (3.87%) VPN
11 10 (3.23%) IP Telephony
12 9 (2.90%) TCP/IP
13 6 (1.94%) ISUP
13 6 (1.94%) SS7
13 6 (1.94%) H.323
14 5 (1.61%) DNS
14 5 (1.61%) HTTP
14 5 (1.61%) ISDN
14 5 (1.61%) Symposium
14 5 (1.61%) RTP
Database & Business Intelligence
1 14 (4.52%) InterSystems Cache
2 11 (3.55%) MySQL
2 11 (3.55%) Big Data
3 10 (3.23%) MongoDB
4 8 (2.58%) Hazelcast
4 8 (2.58%) Amazon DynamoDB
4 8 (2.58%) Amazon Redshift
5 5 (1.61%) SQL Server
5 5 (1.61%) Data Warehouse
6 4 (1.29%) Oracle Exadata
7 2 (0.65%) NoSQL
8 1 (0.32%) SQL Server Reporting Services
8 1 (0.32%) SQL Server 2005
8 1 (0.32%) SQL Server 2008
Development Applications
1 8 (2.58%) Git (software)
1 8 (2.58%) Jenkins
2 1 (0.32%) JUnit
2 1 (0.32%) Visual Studio
2 1 (0.32%) VSS/SourceSafe
2 1 (0.32%) Rational Rose
2 1 (0.32%) Subversion
General
1 153 (49.35%) Telecoms
2 79 (25.48%) Finance
3 43 (13.87%) Retail
4 32 (10.32%) Banking
5 21 (6.77%) Marketing
6 17 (5.48%) Retail Banking
7 9 (2.90%) Front Office
8 7 (2.26%) Billing
8 7 (2.26%) Back Office
8 7 (2.26%) Financial Institution
9 5 (1.61%) Legal
10 4 (1.29%) Games
11 3 (0.97%) Investment Banking
12 2 (0.65%) German Language
12 2 (0.65%) Manufacturing
13 1 (0.32%) Pharmaceutical
Job Titles
1 60 (19.35%) Analyst
2 59 (19.03%) Developer
3 36 (11.61%) Architect
4 33 (10.65%) Business Analyst
5 25 (8.06%) Principal Developer
6 22 (7.10%) Software Developer
7 21 (6.77%) Solutions Architect
8 17 (5.48%) Test Manager
9 11 (3.55%) Test Analyst
9 11 (3.55%) Consultant
10 10 (3.23%) Senior Analyst
11 8 (2.58%) Programme Test Manager
11 8 (2.58%) Programme Manager
11 8 (2.58%) Tester
11 8 (2.58%) Infrastructure Manager
11 8 (2.58%) Technical Tester
12 7 (2.26%) Lead Test Analyst
12 7 (2.26%) Enterprise Architect
12 7 (2.26%) Senior Test Analyst
12 7 (2.26%) Payments Business Analyst
Libraries, Frameworks & Software Standards
1 48 (15.48%) Web Services
2 38 (12.26%) VXML
3 17 (5.48%) .NET
3 17 (5.48%) XML
4 15 (4.84%) HTML
5 13 (4.19%) CSS
6 12 (3.87%) Middleware
7 8 (2.58%) REST
7 8 (2.58%) ASP.NET
7 8 (2.58%) SOAP
8 7 (2.26%) Flash
9 6 (1.94%) Java EE
10 5 (1.61%) J2EE
10 5 (1.61%) JTAPI
10 5 (1.61%) .NET Framework
10 5 (1.61%) TAPI
11 4 (1.29%) CCXML
11 4 (1.29%) Oracle Fusion
11 4 (1.29%) XHTML
11 4 (1.29%) JSP
Miscellaneous
1 20 (6.45%) Mobile App
2 16 (5.16%) APACS
2 16 (5.16%) Cryptography
3 15 (4.84%) Blackberry
3 15 (4.84%) SWIFT
4 11 (3.55%) Computer Science
5 10 (3.23%) Video Conferencing
6 9 (2.90%) Social Media
7 7 (2.26%) iPhone
7 7 (2.26%) iPad
8 5 (1.61%) Handset
8 5 (1.61%) Management Information System
9 4 (1.29%) Mobile Payment
9 4 (1.29%) PKI
10 3 (0.97%) Economics
10 3 (0.97%) Clustering
11 2 (0.65%) Mathematics
11 2 (0.65%) Physics
11 2 (0.65%) Smartphone
12 1 (0.32%) Speech Recognition
Operating Systems
1 58 (18.71%) Windows
2 26 (8.39%) Linux
3 16 (5.16%) Solaris
4 13 (4.19%) UNIX
5 12 (3.87%) Windows Server 2008
5 12 (3.87%) Windows Server 2003
6 8 (2.58%) Windows XP
7 5 (1.61%) Windows Server 2012
8 4 (1.29%) Windows 7
8 4 (1.29%) Red Hat Enterprise Linux
9 3 (0.97%) Android
9 3 (0.97%) Apple iOS
9 3 (0.97%) CentOS
Processes & Methodologies
1 33 (10.65%) Project Management
2 27 (8.71%) Service Delivery
3 23 (7.42%) Analytics
4 20 (6.45%) ITIL
5 19 (6.13%) CRM
5 19 (6.13%) Data Security
6 18 (5.81%) Requirements Analysis
6 18 (5.81%) Technical Architecture
6 18 (5.81%) Business Development
6 18 (5.81%) Disaster Recovery
7 16 (5.16%) Test Scripting
7 16 (5.16%) Project Planning
7 16 (5.16%) Test Strategy
8 15 (4.84%) Workflow
9 14 (4.52%) OOP
10 13 (4.19%) Validation
10 13 (4.19%) SOA
10 13 (4.19%) Enterprise Architecture
11 12 (3.87%) Test Management
12 11 (3.55%) Business Analysis
Programming Languages
1 39 (12.58%) Java
2 26 (8.39%) SQL
3 22 (7.10%) VB
3 22 (7.10%) C
3 22 (7.10%) C#
3 22 (7.10%) C++
4 14 (4.52%) MUMPS
4 14 (4.52%) Delphi
5 10 (3.23%) PHP
6 6 (1.94%) JavaScript
7 4 (1.29%) Perl
8 2 (0.65%) VB.NET
9 1 (0.32%) Python
9 1 (0.32%) VBScript
9 1 (0.32%) Ruby
9 1 (0.32%) Lua
9 1 (0.32%) Bash Shell
Qualifications
1 19 (6.13%) Degree
2 14 (4.52%) CCA
3 11 (3.55%) CCNA
3 11 (3.55%) Cisco Certification
4 5 (1.61%) MCSE
4 5 (1.61%) ISEB
4 5 (1.61%) ITIL Certification
4 5 (1.61%) Microsoft Certification
5 1 (0.32%) HND
5 1 (0.32%) MCP
5 1 (0.32%) CCNP
5 1 (0.32%) RHCE
5 1 (0.32%) JNCIA
5 1 (0.32%) ISTQB
5 1 (0.32%) SC Cleared
5 1 (0.32%) Security Cleared
5 1 (0.32%) Microsoft Certified Architect
Quality Assurance & Compliance
1 16 (5.16%) ISO 8583
2 15 (4.84%) PCI DSS
3 14 (4.52%) Sarbanes-Oxley
4 9 (2.90%) SLA
5 5 (1.61%) ISO/IEC 27001
5 5 (1.61%) QA
System Software
1 17 (5.48%) VMware Infrastructure
2 13 (4.19%) Active Directory
3 5 (1.61%) Hyper-V
4 4 (1.29%) vSphere
4 4 (1.29%) NFS
5 1 (0.32%) VMware ESX
5 1 (0.32%) Kamailio
Systems Management
1 32 (10.32%) Systems Management Server (SMS)
2 3 (0.97%) Netcool
2 3 (0.97%) CiscoWorks
3 2 (0.65%) HP Quality Center
3 2 (0.65%) ZABBIX
4 1 (0.32%) Nagios
Vendors
1 75 (24.19%) Avaya
2 64 (20.65%) Genesys
3 53 (17.10%) Microsoft
4 39 (12.58%) Nortel
5 23 (7.42%) Cisco
6 19 (6.13%) Citrix
7 18 (5.81%) Mitel
8 17 (5.48%) VMware
9 15 (4.84%) Apple
10 12 (3.87%) Oracle
11 10 (3.23%) Verint
12 9 (2.90%) HP
13 8 (2.58%) Jaspersoft
13 8 (2.58%) Sun
14 7 (2.26%) BMC
14 7 (2.26%) Kofax
15 6 (1.94%) TIBCO
16 5 (1.61%) JBoss
17 4 (1.29%) Redknee
17 4 (1.29%) Red Hat
London
Networking People
Salary: full corporate benefits package
Posted: 3 hours ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £48,000 to £50,000 per annum Extensive benefits bonuses pension h
Posted: 7 hours ago
London
Etech Partners
Salary: From £50,000 to £55,000 per annum Excellent Benefits
Posted: 8 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £65,000 per annum Plus Bonus Plus Benefits
Posted: 2 days ago
Watford, Hertfordshire
Certes Computing Ltd (Birmingham)
Salary: benefits package
Posted: 2 days ago
Northamptonshire, Northampton
Barclays Corporate
Salary: Competitive
Posted: 2 days ago
Sheffield, South Yorkshire
The Bridge Ltd
Salary: £neg depending on experience
Posted: 3 days ago
Other
Vodafone
Posted: 8 days ago
Greater Manchester
Venn Group - UK
Salary: 50000-80000 Per Annum
Posted: 10 days ago
Manchester
Computer Futures
Salary: £60000 - £70000 per annum + Benefits
Posted: 10 days ago
London
HP
Salary: Competitive Salary
Posted: 15 days ago
Cheshire, Knutsford
Barclays Corporate
Salary: Competitive
Posted: 28 days ago