The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 772 747 849
Rank change year-on-year
-25 +102
Permanent jobs citing IVR 149 217 163
As % of all permanent IT jobs located in the UK 0.15% 0.20% 0.13%
As % of the Miscellaneous category 0.37% 0.48% 0.33%
Number of salaries quoted 99 166 123
Median salary £45,000 £55,000 £46,500
Median salary % change year-on-year
-18.18% +18.27%
90% offered a salary of more than £29,000 £32,500 £32,500
10% offered a salary of more than £70,000 £88,500 £62,500
UK excluding London median salary £42,500 £52,500 £44,500
% change year-on-year
-19.04% +17.97%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
40432 45612 49518
As % of all permanent IT jobs located in the UK 41.65% 41.21% 40.96%
Number of salaries quoted 32988 36217 39486
Median salary £50,000 £47,500 £47,500
Median salary % change year-on-year
+5.26% -
90% offered a salary of more than £28,052 £27,500 £28,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IVR
Jobs Demand Trend

The demand trend of job ads citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 25 June 2016 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 132 £43,750 -20.45% 15
London +41 39 £47,000 -37.33% 8
South East +34 34 £55,000 +37.50% 3
South West +23 17 £32,043 +1.72% 1
City of London +56 15 £29,000 -53.60% 5
Yorkshire +11 12 £45,000 +36.36% 2
West Midlands -26 12 £45,000 -18.18%
Berkshire +13 11 £67,500 +42.10%
Reading +21 10 £67,500 +84.93%
Hampshire +9 10 £56,250 +40.62% 2
Somerset - 8 £36,250 - 1
Surrey +10 7 £60,000 -5.88%
Scotland +10 7 £42,500 - 1
North West +5 7 £80,000 +16.36% 1
East of England +28 6 £40,000 -25.58%
Guildford +3 6 £65,000 -
High Wycombe - 6 £30,000 -
Buckinghamshire - 6 £30,000 -
Bradford +15 5 - - 2
West Yorkshire -3 5 - - 2
Birmingham -18 5 £45,000 -25.00%
North Yorkshire +21 4 £42,500 +49.12%
Farnborough +3 4 £57,500 +27.77%
Manchester -6 4 £65,000 -13.33% 1
Glasgow -9 4 - - 1
Bedfordshire - 4 £40,000 -
Havant - 4 £58,162 -
Luton - 4 £40,000 -
York - 4 £42,500 -
Clevedon - 4 £35,500 -

IVR
Top 30 Related IT Skills

For the 6 months to 25 June 2016, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for IVR.

1 118 (49.37%) VoIP
2 114 (47.70%) Cisco
3 102 (42.68%) Telecoms
4 96 (40.17%) WAN
5 80 (33.47%) LAN
6 79 (33.05%) Avaya
7 76 (31.80%) Microsoft
8 62 (25.94%) ITIL
9 54 (22.59%) MS Excel
10 53 (22.18%) TCP/IP
10 53 (22.18%) Cisco Certification
11 50 (20.92%) CTI
12 49 (20.50%) Unified Communications
13 48 (20.08%) Firewall
14 46 (19.25%) VMware
14 46 (19.25%) Project Management
15 45 (18.83%) Mitel
16 44 (18.41%) Windows
17 40 (16.74%) Linux
17 40 (16.74%) Cisco UCCE
18 39 (16.32%) Presales
18 39 (16.32%) SLA
19 37 (15.48%) Service Delivery
20 36 (15.06%) Finance
20 36 (15.06%) Internet
21 35 (14.64%) PBX
22 34 (14.23%) Verint
23 33 (13.81%) Cisco CUCM
23 33 (13.81%) Wireless
24 32 (13.39%) IP Telephony

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (8.79%) CMS
2 19 (7.95%) Skype for Business
3 5 (2.09%) MS Exchange
4 4 (1.67%) Blackberry Enterprise Server
4 4 (1.67%) Confluence
5 2 (0.84%) SAS
5 2 (0.84%) WebSphere
6 1 (0.42%) SharePoint
Applications
1 54 (22.59%) MS Excel
2 19 (7.95%) MS Office
3 13 (5.44%) MS Visio
4 11 (4.60%) MS PowerPoint
5 1 (0.42%) MS Project
5 1 (0.42%) Spreadsheet
Business Applications
1 4 (1.67%) SAP Oil and Gas
2 2 (0.84%) Payment Gateway
3 1 (0.42%) SAP IS-U
Cloud Services
1 5 (2.09%) IBM PureFlex
2 3 (1.26%) Cloud Computing
3 1 (0.42%) Amazon AWS
3 1 (0.42%) Microsoft Azure
3 1 (0.42%) SaaS
Communications & Networking
1 118 (49.37%) VoIP
2 96 (40.17%) WAN
3 80 (33.47%) LAN
4 53 (22.18%) TCP/IP
5 50 (20.92%) CTI
6 49 (20.50%) Unified Communications
7 48 (20.08%) Firewall
8 36 (15.06%) Internet
9 35 (14.64%) PBX
10 33 (13.81%) Wireless
11 32 (13.39%) IP Telephony
12 27 (11.30%) Network Security
13 26 (10.88%) VPN
14 22 (9.21%) Wi-Fi
15 21 (8.79%) PABX
16 20 (8.37%) Cisco IPT
16 20 (8.37%) H.323
17 18 (7.53%) Cisco ASA
17 18 (7.53%) MGCP
18 17 (7.11%) GSM
Database & Business Intelligence
1 20 (8.37%) SQL Server
2 8 (3.35%) MySQL
2 8 (3.35%) Relational Database
3 4 (1.67%) Oracle Database
4 2 (0.84%) Data Warehouse
4 2 (0.84%) MS Access
5 1 (0.42%) Informix
5 1 (0.42%) MongoDB
5 1 (0.42%) OLAP
5 1 (0.42%) RDBMS
5 1 (0.42%) SQL Server 2008
5 1 (0.42%) SQL Server 2012
5 1 (0.42%) SQL Server Integration Services
Development Applications
1 12 (5.02%) JIRA
2 10 (4.18%) Subversion
3 7 (2.93%) Bugzilla
3 7 (2.93%) Git (software)
4 2 (0.84%) Oracle APEX
5 1 (0.42%) Eclipse
5 1 (0.42%) Toad
General
1 102 (42.68%) Telecoms
2 36 (15.06%) Finance
3 8 (3.35%) Marketing
4 5 (2.09%) Back Office
4 5 (2.09%) Banking
4 5 (2.09%) Games
4 5 (2.09%) Legal
5 4 (1.67%) Electronics
5 4 (1.67%) Front Office
5 4 (1.67%) Manufacturing
5 4 (1.67%) Retail
6 3 (1.26%) Multimedia
6 3 (1.26%) Publishing
7 2 (0.84%) Investment Banking
8 1 (0.42%) Billing
8 1 (0.42%) Retail Banking
Job Titles
1 26 (10.88%) Architect
2 25 (10.46%) Analyst
3 23 (9.62%) Consultant
3 23 (9.62%) Mitel Engineer
4 22 (9.21%) Voice Engineer
5 18 (7.53%) Service Desk Engineer
6 17 (7.11%) Project Manager
7 14 (5.86%) Cisco Engineer
7 14 (5.86%) VoIP Engineer
8 12 (5.02%) Support Engineer
8 12 (5.02%) Technical Leader
9 11 (4.60%) Communications Analyst
9 11 (4.60%) Technical Architect
10 10 (4.18%) Mitel Support
10 10 (4.18%) Mitel VoIP Engineer
10 10 (4.18%) Network Engineer
10 10 (4.18%) VoIP Support Engineer
11 9 (3.77%) Network Manager
11 9 (3.77%) Presales Consultant
11 9 (3.77%) Unified Communications Engineer
Libraries, Frameworks & Software Standards
1 24 (10.04%) VXML
2 8 (3.35%) .NET
2 8 (3.35%) HTML
2 8 (3.35%) Web Services
3 6 (2.51%) CSS
3 6 (2.51%) RFC 2833
4 5 (2.09%) JTAPI
4 5 (2.09%) TAPI
5 4 (1.67%) CCXML
5 4 (1.67%) REST
5 4 (1.67%) SOAP
5 4 (1.67%) XML
6 3 (1.26%) .NET Framework
6 3 (1.26%) ASP.NET
7 2 (0.84%) JSON
7 2 (0.84%) Middleware
7 2 (0.84%) WebSphere MQ
8 1 (0.42%) Ajax
8 1 (0.42%) ODBC
8 1 (0.42%) XUL
Miscellaneous
1 23 (9.62%) Analytical Skills
2 21 (8.79%) Management Information System
3 20 (8.37%) Handset
4 13 (5.44%) Social Media
4 13 (5.44%) Video Conferencing
5 11 (4.60%) Mobile App
5 11 (4.60%) Smartphone
6 10 (4.18%) Computer Science
7 9 (3.77%) Data Centre
8 7 (2.93%) Hybrid Cloud
9 6 (2.51%) Replication
10 5 (2.09%) Mathematics
11 4 (1.67%) Driving Licence
11 4 (1.67%) Mobile Computing
12 3 (1.26%) Clustering
12 3 (1.26%) Smart Meter
13 2 (0.84%) Client/Server
13 2 (0.84%) PKI
13 2 (0.84%) Streaming Music
13 2 (0.84%) User Experience
Operating Systems
1 44 (18.41%) Windows
2 40 (16.74%) Linux
3 18 (7.53%) Windows Server
4 11 (4.60%) Unix
5 7 (2.93%) Windows Server 2008
6 6 (2.51%) Red Hat Enterprise Linux
7 3 (1.26%) Windows NT
8 2 (0.84%) Windows Server 2012
9 1 (0.42%) Android
9 1 (0.42%) Apple iOS
9 1 (0.42%) CentOS
Processes & Methodologies
1 62 (25.94%) ITIL
2 46 (19.25%) Project Management
3 39 (16.32%) Presales
4 37 (15.48%) Service Delivery
5 29 (12.13%) Disaster Recovery
6 21 (8.79%) Capacity Planning
7 19 (7.95%) Agile Software Development
7 19 (7.95%) Continuous Improvement
8 17 (7.11%) Analytics
8 17 (7.11%) E-Commerce
8 17 (7.11%) PRINCE2
8 17 (7.11%) Speech Recognition
9 16 (6.69%) Capacity Management
10 15 (6.28%) Trend Analysis
11 14 (5.86%) Asset Management
11 14 (5.86%) Line Management
11 14 (5.86%) Stakeholder Engagement
12 13 (5.44%) High Availability
12 13 (5.44%) Load Balancing
12 13 (5.44%) Mentoring
Programming Languages
1 27 (11.30%) SQL
2 9 (3.77%) T-SQL
3 7 (2.93%) C
4 5 (2.09%) Java
5 3 (1.26%) JavaScript
6 2 (0.84%) C++
7 1 (0.42%) Bash Shell
7 1 (0.42%) C#
7 1 (0.42%) PHP
7 1 (0.42%) PL/1
7 1 (0.42%) VB
7 1 (0.42%) VBA
Qualifications
1 53 (22.18%) Cisco Certification
2 32 (13.39%) CCNA
3 31 (12.97%) CCNP
4 27 (11.30%) Degree
5 14 (5.86%) Security Cleared
6 8 (3.35%) CCNP Voice
7 7 (2.93%) CCVP
8 4 (1.67%) MCP
8 4 (1.67%) Microsoft Certified Architect
9 3 (1.26%) Avaya Certification
9 3 (1.26%) PRINCE2 Certification
10 2 (0.84%) ITIL Certification
11 1 (0.42%) A+ Certification
11 1 (0.42%) CCIE
Quality Assurance & Compliance
1 39 (16.32%) SLA
2 15 (6.28%) PCI DSS
3 12 (5.02%) QA
4 5 (2.09%) ISO/IEC 27001
5 4 (1.67%) PA-DSS
5 4 (1.67%) Sarbanes-Oxley
6 2 (0.84%) Data Quality
System Software
1 30 (12.55%) VMware Infrastructure
2 14 (5.86%) Active Directory
3 10 (4.18%) vSphere
4 1 (0.42%) KVM
4 1 (0.42%) Shibboleth
4 1 (0.42%) VirtualBox
Systems Management
1 40 (16.74%) Cisco UCCE
2 33 (13.81%) Cisco CUCM
3 25 (10.46%) Cisco UCCX
4 9 (3.77%) Cisco IPCC
5 5 (2.09%) Systems Management Server (SMS)
6 4 (1.67%) AirWatch
7 1 (0.42%) Nagios
7 1 (0.42%) OSSEC
7 1 (0.42%) Puppet
Vendors
1 114 (47.70%) Cisco
2 79 (33.05%) Avaya
3 76 (31.80%) Microsoft
4 46 (19.25%) VMware
5 45 (18.83%) Mitel
6 34 (14.23%) Verint
7 21 (8.79%) Genesys
8 16 (6.69%) Oracle
9 15 (6.28%) CheckPoint
10 14 (5.86%) Aruba
11 11 (4.60%) BT
11 11 (4.60%) Juniper
12 10 (4.18%) Salesforce.com
13 9 (3.77%) Siemens
14 8 (3.35%) F5
14 8 (3.35%) IBM
15 7 (2.93%) Citrix
16 6 (2.51%) Red Hat
17 5 (2.09%) Cognizant
17 5 (2.09%) NetApp
Greater Manchester
Verticality Ltd
Salary: £60000 - £65000 per annum, Benefits Car 5k, Travel, Bonus
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £65000 - £75000 per annum + package
Posted: 5 days ago
City, London
Harvey Nash plc
Salary: £65000 - £75000 per annum + bonus + package
Posted: 5 days ago
City, London
Harvey Nash plc
Salary: £65000 - £75000 per annum + bonus + package
Posted: 5 days ago
London
The Bridge Ltd
Salary: £55,000 per annum
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £65000 - £75000 per annum + bonus + package
Posted: 5 days ago
Taunton, Somerset
Southwest One
Salary: From £33,508 to £34,596 per annum
Posted: 2 days ago
Bradford, West Yorkshire
Yorkshire Water
Salary: Competitive salary + standby allowance
Posted: 9 days ago
Bradford, West Yorkshire
Yorkshire Water
Salary: Competitive salary + standby allowance
Posted: 9 days ago
Glasgow, Lanarkshire
Three
Salary: Excellent Salary +Benefits
Posted: 10 days ago
Hampshire
Computer Futures
Salary: £60000 - £65000 per annum + Double OTE + Benefits
Posted: 5 days ago
London
Computer Futures
Salary: £65000 - £70000 per annum + Double OTE + Benefits
Posted: 16 days ago
Hampshire
Computer Futures
Salary: £60000 - £65000 per annum + Double OTE + Benefits
Posted: 22 days ago
South East England
Computer Futures
Salary: £60000 - £65000 per annum + Double OTE
Posted: 24 days ago