The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 761 755 767
Rank change year-on-year
-6 +12
Permanent jobs citing IVR 143 116 134
As % of all permanent IT jobs located in the UK 0.12% 0.11% 0.11%
As % of the Miscellaneous category 0.39% 0.32% 0.34%
Number of salaries quoted 109 86 104
Average salary £45,000 £45,000 £47,500
Average salary % change year-on-year
- -5.26%
90% offered a salary of more than £26,450 £31,750 £30,431
10% offered a salary of more than £54,000 £85,000 £72,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
36326 35889 38985
As % of all permanent IT jobs located in the UK 31.01% 33.02% 33.27%
Number of salaries quoted 28494 28990 32925
Average salary £47,500 £46,000 £45,000
Average salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £28,000 £27,500 £27,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 22 August 2014 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 139 £45,000 - 15
London +16 40 £45,750 -25.30% 3
East of England +14 26 £48,000 +37.14% 1
Yorkshire -14 26 £37,500 -16.66% 2
South East -31 26 £34,000 -24.44% 4
West Yorkshire -19 20 £39,000 -13.33% 2
Hertfordshire +4 19 £48,000 +28.00% 1
Leeds - 17 £40,000 - 2
Berkshire -1 15 £46,500 -11.42% 1
Maidenhead - 9 - -
South West -16 8 £30,000 -64.70% 1
North West -18 8 £48,500 +32.87%
Surrey -1 6 £26,500 -33.75% 1
Hemel Hempstead -8 6 £45,000 +38.46% 1
Essex +9 5 - -
Brentwood +5 5 - -
Bristol -2 5 £30,000 -64.70%
West Midlands -4 5 £33,750 - 1
South Yorkshire - 5 £35,000 -
Sheffield - 5 £35,000 -
Slough - 5 £46,500 -
Bromley -14 4 £62,500 -
Cheshire -18 4 £48,500 +32.87%
Watford - 4 £48,000 -
Hampshire -6 3 £22,000 +12.82% 2
City of London -7 3 £85,000 - 2
Wiltshire - 3 £47,500 - 1
Guildford +12 2 £34,000 - 1
Bedfordshire -8 2 £75,000 +130.76%
Swindon - 2 £48,750 -

IVR
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 124 (38.87%) Telecoms
2 84 (26.33%) Avaya
3 71 (22.26%) VoIP
4 66 (20.69%) Internet
5 64 (20.06%) Finance
6 63 (19.75%) SMS
7 57 (17.87%) PBX
8 55 (17.24%) Linux
9 54 (16.93%) Windows
10 48 (15.05%) Cisco
11 45 (14.11%) Genesys
11 45 (14.11%) Web Services
11 45 (14.11%) Retail
12 44 (13.79%) CTI
13 41 (12.85%) XML
14 39 (12.23%) Java
15 37 (11.60%) Mobile App
16 35 (10.97%) Mitel
16 35 (10.97%) Microsoft
17 33 (10.34%) Project Management
17 33 (10.34%) Banking
18 32 (10.03%) PCI DSS
18 32 (10.03%) ITIL
19 31 (9.72%) SQL
19 31 (9.72%) Degree
20 29 (9.09%) Data Security
21 28 (8.78%) Marketing
22 27 (8.46%) Retail Banking
23 26 (8.15%) Requirements Analysis
23 26 (8.15%) Project Planning

IVR
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 15 (4.70%) Node.js
2 12 (3.76%) Lync
3 11 (3.45%) MS Exchange
4 7 (2.19%) Blackberry Enterprise Server
4 7 (2.19%) Exchange Server 2010
5 4 (1.25%) SharePoint 2010
5 4 (1.25%) Exchange Server 2007
5 4 (1.25%) IIS
5 4 (1.25%) SharePoint
5 4 (1.25%) CMS
6 1 (0.31%) Tomcat
Applications
1 21 (6.58%) MS Office
2 12 (3.76%) MS Excel
3 9 (2.82%) MS Visio
4 7 (2.19%) MS Project
5 4 (1.25%) Photoshop
5 4 (1.25%) Adobe Illustrator
5 4 (1.25%) InDesign
6 1 (0.31%) MS PowerPoint
Business Applications
1 1 (0.31%) Nortel Periphonics
Cloud Services
1 15 (4.70%) SaaS
2 7 (2.19%) Amazon AWS
2 7 (2.19%) AWS Data Pipeline
3 6 (1.88%) PaaS
Communications & Networking
1 71 (22.26%) VoIP
2 66 (20.69%) Internet
3 63 (19.75%) SMS
4 57 (17.87%) PBX
5 44 (13.79%) CTI
6 24 (7.52%) TCP/IP
7 22 (6.90%) LAN
7 22 (6.90%) VPN
8 21 (6.58%) Unified Communications
9 20 (6.27%) WAN
9 20 (6.27%) ISDN
9 20 (6.27%) DNS
10 17 (5.33%) HTTP
11 16 (5.02%) Firewall
12 15 (4.70%) SS7
12 15 (4.70%) ISUP
13 14 (4.39%) Wireshark
13 14 (4.39%) INAP
14 13 (4.08%) LDAP
15 12 (3.76%) QSIG
Database & Business Intelligence
1 11 (3.45%) Big Data
2 9 (2.82%) SQL Server
2 9 (2.82%) MongoDB
3 8 (2.51%) NoSQL
3 8 (2.51%) MySQL
4 7 (2.19%) InterSystems Cache
4 7 (2.19%) Hazelcast
4 7 (2.19%) Amazon DynamoDB
4 7 (2.19%) Amazon Redshift
5 2 (0.63%) Relational Database
5 2 (0.63%) SQL Server 2005
Development Applications
1 8 (2.51%) Git (software)
2 7 (2.19%) Jenkins
3 1 (0.31%) Bugzilla
3 1 (0.31%) JIRA
3 1 (0.31%) Subversion
General
1 124 (38.87%) Telecoms
2 64 (20.06%) Finance
3 45 (14.11%) Retail
4 33 (10.34%) Banking
5 28 (8.78%) Marketing
6 27 (8.46%) Retail Banking
7 10 (3.13%) Legal
8 9 (2.82%) Financial Institution
9 7 (2.19%) Front Office
9 7 (2.19%) French Language
10 6 (1.88%) Billing
10 6 (1.88%) Games
11 4 (1.25%) German Language
11 4 (1.25%) Back Office
12 2 (0.63%) Advertising
13 1 (0.31%) Manufacturing
Job Titles
1 79 (24.76%) Analyst
2 38 (11.91%) Developer
3 37 (11.60%) Business Analyst
4 29 (9.09%) Architect
5 19 (5.96%) Software Developer
5 19 (5.96%) Payments Business Analyst
6 18 (5.64%) Solutions Architect
7 17 (5.33%) Test Analyst
8 16 (5.02%) Consultant
9 13 (4.08%) Support Engineer
9 13 (4.08%) Infrastructure Manager
10 12 (3.76%) Voice Engineer
10 12 (3.76%) Support Analyst
11 10 (3.13%) Senior Voice Engineer
12 9 (2.82%) Software Engineer
12 9 (2.82%) Programmer
12 9 (2.82%) Software Programmer
13 8 (2.51%) Avaya Engineer
13 8 (2.51%) Technical Engineer
13 8 (2.51%) Tester
Libraries, Frameworks & Software Standards
1 45 (14.11%) Web Services
2 41 (12.85%) XML
3 23 (7.21%) HTML
4 20 (6.27%) SOAP
5 18 (5.64%) HTML5
6 17 (5.33%) VXML
7 16 (5.02%) CSS
8 15 (4.70%) .NET
8 15 (4.70%) AngularJS
9 13 (4.08%) Rendezvous
9 13 (4.08%) Backbone.js
9 13 (4.08%) REST
10 10 (3.13%) Flash
11 9 (2.82%) jQuery
11 9 (2.82%) CSS3
12 8 (2.51%) CCXML
13 7 (2.19%) KnockoutJS
14 6 (1.88%) Sass
14 6 (1.88%) LESS
14 6 (1.88%) WebSockets
Miscellaneous
1 37 (11.60%) Mobile App
2 25 (7.84%) APACS
2 25 (7.84%) Cryptography
3 24 (7.52%) SWIFT
4 21 (6.58%) Blackberry
5 15 (4.70%) Video Conferencing
6 13 (4.08%) Clustering
7 12 (3.76%) Social Media
8 10 (3.13%) Computer Science
9 9 (2.82%) Smartphone
9 9 (2.82%) Hedge funds
10 8 (2.51%) iPhone
11 7 (2.19%) iPad
11 7 (2.19%) Mobile Payment
12 6 (1.88%) Management Information System
13 4 (1.25%) Digital Media
13 4 (1.25%) Economics
14 3 (0.94%) PDA
14 3 (0.94%) Visualisation
15 2 (0.63%) Enterprise Software
Operating Systems
1 55 (17.24%) Linux
2 54 (16.93%) Windows
3 20 (6.27%) Solaris
3 20 (6.27%) UNIX
4 15 (4.70%) Red Hat Enterprise Linux
5 12 (3.76%) Windows Server 2008
5 12 (3.76%) Windows Server 2003
6 10 (3.13%) Android
6 10 (3.13%) Apple iOS
7 7 (2.19%) Windows XP
8 5 (1.57%) Windows 7
8 5 (1.57%) Windows Server 2012
9 2 (0.63%) CentOS
Processes & Methodologies
1 33 (10.34%) Project Management
2 32 (10.03%) ITIL
3 29 (9.09%) Data Security
4 26 (8.15%) Requirements Analysis
4 26 (8.15%) Project Planning
5 24 (7.52%) Software Testing
6 23 (7.21%) Analytics
7 18 (5.64%) Test Scripting
8 17 (5.33%) CRM
9 16 (5.02%) Workflow
10 15 (4.70%) User Acceptance Testing
10 15 (4.70%) Technical Architecture
11 13 (4.08%) Service Delivery
11 13 (4.08%) Supplier Management
11 13 (4.08%) TDD
12 12 (3.76%) Business Development
13 11 (3.45%) Stakeholder Management
13 11 (3.45%) MVC
13 11 (3.45%) Problem Management
14 10 (3.13%) Workforce Management Optimization
Programming Languages
1 39 (12.23%) Java
2 31 (9.72%) SQL
3 25 (7.84%) JavaScript
4 21 (6.58%) VB
5 17 (5.33%) PHP
6 16 (5.02%) C
7 15 (4.70%) C#
8 14 (4.39%) Perl
9 12 (3.76%) C++
10 8 (2.51%) Delphi
11 7 (2.19%) MUMPS
12 1 (0.31%) Python
12 1 (0.31%) T-SQL
12 1 (0.31%) PL/SQL
12 1 (0.31%) PowerHouse
12 1 (0.31%) Pascal
12 1 (0.31%) PowerShell
12 1 (0.31%) Ruby
12 1 (0.31%) Bash Shell
Qualifications
1 31 (9.72%) Degree
2 26 (8.15%) CCA
3 23 (7.21%) Cisco Certification
4 22 (6.90%) CCNA
5 16 (5.02%) ISEB
6 13 (4.08%) ISTQB Foundation Certification
7 8 (2.51%) MCSE
7 8 (2.51%) Microsoft Certification
7 8 (2.51%) ITIL Certification
8 6 (1.88%) HND
9 5 (1.57%) PRINCE2 Certification
10 4 (1.25%) Security Cleared
11 2 (0.63%) SC Cleared
11 2 (0.63%) CCNP
11 2 (0.63%) A+ Certification
12 1 (0.31%) Avaya Certification
12 1 (0.31%) RHCE
12 1 (0.31%) PRINCE2 Practitioner
12 1 (0.31%) ISTQB
12 1 (0.31%) JNCIA
Quality Assurance & Compliance
1 32 (10.03%) PCI DSS
2 25 (7.84%) ISO 8583
2 25 (7.84%) Sarbanes-Oxley
3 17 (5.33%) SLA
4 5 (1.57%) ISO/IEC 27001
4 5 (1.57%) QA
5 1 (0.31%) ISO 14001
5 1 (0.31%) ISO 9001
System Software
1 20 (6.27%) VMware Infrastructure
1 20 (6.27%) Active Directory
2 14 (4.39%) NFS
3 5 (1.57%) Hyper-V
4 4 (1.25%) vSphere
5 1 (0.31%) UAG
5 1 (0.31%) Kamailio
5 1 (0.31%) XenApp
Systems Management
1 10 (3.13%) Systems Management Server (SMS)
2 9 (2.82%) Cisco UCCX
3 7 (2.19%) Cisco CUCM
4 4 (1.25%) SCCM
5 3 (0.94%) Netcool
5 3 (0.94%) CiscoWorks
5 3 (0.94%) HP Quality Center
6 2 (0.63%) Cisco UCCE
7 1 (0.31%) Cisco IPCC
Vendors
1 84 (26.33%) Avaya
2 48 (15.05%) Cisco
3 45 (14.11%) Genesys
4 35 (10.97%) Mitel
4 35 (10.97%) Microsoft
5 24 (7.52%) Citrix
6 21 (6.58%) VMware
7 19 (5.96%) Nortel
8 16 (5.02%) Apple
9 15 (4.70%) Red Hat
10 13 (4.08%) TIBCO
11 12 (3.76%) HP
12 10 (3.13%) Redknee
12 10 (3.13%) Oracle
13 7 (2.19%) IBM
13 7 (2.19%) Siemens
13 7 (2.19%) BMC
13 7 (2.19%) Verint
13 7 (2.19%) Jaspersoft
14 6 (1.88%) CheckPoint
Berkshire
LSCS Ltd
Salary: MARKET
Posted: 15 hours ago
Leeds, West Yorkshire
TELSTRA Associates
Salary: From £30,000 to £40,000 per annum Excellent salary and benefits
Posted: 2 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £32000 per annum + Bonus, Pension Medical
Posted: 3 days ago
Belfast
Real Time Recruitment
Posted: 8 days ago
Telford
Energize Recruitment Solutions Ltd
Salary: £35000 - £70000 per annum + +Benefits + Bonus + Car
Posted: 13 days ago
Leeds
Capita - ITIN
Salary: £45000.00 - £55000.00 per annum + Pension
Posted: 14 days ago
Basingstoke
Bluefire Consulting
Salary: £55000 - £70000 per annum + Pension, Health, Bonus
Posted: 16 days ago
London
Computer Futures
Salary: £35000 - £45000 per annum + Strong benefits package
Posted: 22 days ago
Hemel Hempstead, Hertfordshire
Eckoh UK Ltd
Posted: 24 days ago