The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 797 743 754
Rank change year-on-year
-54 +11
Permanent jobs citing IVR 95 153 133
As % of all permanent IT jobs located in the UK 0.088% 0.14% 0.12%
As % of the Miscellaneous category 0.23% 0.34% 0.32%
Number of salaries quoted 62 107 86
Average salary £50,000 £45,000 £50,000
Average salary % change year-on-year
+11.11% -10.00%
90% offered a salary of more than £36,050 £32,300 £24,000
10% offered a salary of more than £84,500 £67,500 £75,000
UK excluding London average salary £50,000 £44,000 £50,000
% change year-on-year
+13.63% -12.00%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
40715 44489 41674
As % of all permanent IT jobs located in the UK 37.84% 39.74% 38.29%
Number of salaries quoted 32299 34851 33780
Average salary £47,500 £45,500 £45,000
Average salary % change year-on-year
+4.39% +1.11%
90% offered a salary of more than £28,000 £28,000 £27,500
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 27 March 2015 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -44 92 £50,000 +11.11% 17
South East -6 27 £50,000 -9.09%
London +32 24 £75,000 +25.00% 3
Berkshire +21 22 £50,000 -23.07%
North West +12 14 £73,750 +67.61% 8
West Midlands -22 13 £56,250 -
Bracknell - 13 £50,000 -
Manchester +8 8 £100,000 +118.57% 5
East of England +5 8 £50,000 +13.63% 2
Birmingham - 7 £57,500 -
Peterborough - 5 £50,000 -
Cambridgeshire - 5 £50,000 -
Reading +1 4 - -
Cheshire - 4 £47,500 -
East Midlands +14 3 £50,000 -23.07% 2
Worcestershire -7 3 - -
Redditch -15 3 - -
Warwickshire - 3 £55,000 -
Hampshire - 3 £43,000 -
Warwick - 3 £55,000 -
Northamptonshire -7 2 £51,250 -21.15%
Buckinghamshire -12 2 - -
North East -17 2 - -
Merseyside - 2 - - 3
Tyne and Wear - 2 - -
Essex - 2 - - 1
Liverpool - 2 - - 3
Kent - 2 £52,500 -
Marlow - 2 - -
Newcastle upon Tyne - 2 - -

IVR
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 66 (34.02%) Telecoms
2 56 (28.87%) CTI
3 48 (24.74%) Avaya
4 43 (22.16%) JavaScript
5 41 (21.13%) Java
6 40 (20.62%) Finance
7 39 (20.10%) Degree
8 35 (18.04%) SQL
9 34 (17.53%) Microsoft
9 34 (17.53%) Cisco
10 33 (17.01%) Genesys
11 30 (15.46%) CRM
12 29 (14.95%) Windows
12 29 (14.95%) XML
12 29 (14.95%) Project Management
12 29 (14.95%) Agile Software Development
13 28 (14.43%) Speech Recognition
13 28 (14.43%) SQL Server
13 28 (14.43%) MS Excel
13 28 (14.43%) Analytical Skills
14 27 (13.92%) VXML
15 26 (13.40%) Oracle
16 25 (12.89%) Verint
17 24 (12.37%) Service Management
18 23 (11.86%) VoIP
18 23 (11.86%) Workforce Management Optimization
19 22 (11.34%) J2EE
19 22 (11.34%) ITIL
19 22 (11.34%) Retail
20 19 (9.79%) PBX

IVR
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 17 (8.76%) Tomcat
2 7 (3.61%) Apache
3 5 (2.58%) CMS
4 3 (1.55%) WebSphere
4 3 (1.55%) Lync
4 3 (1.55%) WebLogic
4 3 (1.55%) JBoss
5 2 (1.03%) MS Exchange
6 1 (0.52%) BizTalk Server
6 1 (0.52%) Exchange Server 2010
Applications
1 28 (14.43%) MS Excel
2 15 (7.73%) MS Visio
3 13 (6.70%) MS PowerPoint
4 10 (5.15%) MS Office
5 1 (0.52%) MS Project
Business Applications
1 5 (2.58%) Remedy ITSM
2 1 (0.52%) WebTrends
2 1 (0.52%) SAP Oil and Gas
2 1 (0.52%) Dynamics CRM
Cloud Services
1 8 (4.12%) SaaS
2 2 (1.03%) Office 365
2 2 (1.03%) IaaS
3 1 (0.52%) Force.com
Communications & Networking
1 56 (28.87%) CTI
2 23 (11.86%) VoIP
3 19 (9.79%) PBX
4 18 (9.28%) Internet
5 17 (8.76%) Broadband
6 12 (6.19%) SMS
7 9 (4.64%) LAN
7 9 (4.64%) WAN
7 9 (4.64%) TCP/IP
7 9 (4.64%) IP Telephony
8 7 (3.61%) SS7
8 7 (3.61%) Firewall
8 7 (3.61%) MPLS
9 5 (2.58%) Cisco ICM
9 5 (2.58%) DNS
9 5 (2.58%) RTP
10 4 (2.06%) Cisco IPT
10 4 (2.06%) PABX
10 4 (2.06%) ISDN
10 4 (2.06%) Wireless
Database & Business Intelligence
1 28 (14.43%) SQL Server
2 8 (4.12%) InterSystems Cache
3 7 (3.61%) Oracle Database
4 6 (3.09%) MySQL
5 5 (2.58%) Data Warehouse
6 4 (2.06%) Relational Database
6 4 (2.06%) NoSQL
7 3 (1.55%) RDBMS
7 3 (1.55%) DB2
8 2 (1.03%) Crystal Reports
8 2 (1.03%) Hadoop
8 2 (1.03%) MongoDB
9 1 (0.52%) SQL Server 2000
9 1 (0.52%) SQL Server 2012
9 1 (0.52%) MS Access
9 1 (0.52%) SQL Server Reporting Services
9 1 (0.52%) SQL Server 2005
9 1 (0.52%) SQL Server 2008
Development Applications
1 6 (3.09%) Subversion
2 5 (2.58%) Eclipse
3 3 (1.55%) Git (software)
4 2 (1.03%) Moq
4 2 (1.03%) NUnit
5 1 (0.52%) Bugzilla
5 1 (0.52%) JIRA
General
1 66 (34.02%) Telecoms
2 40 (20.62%) Finance
3 22 (11.34%) Retail
4 15 (7.73%) Banking
5 14 (7.22%) Marketing
6 13 (6.70%) Law
7 11 (5.67%) Back Office
8 8 (4.12%) Retail Banking
9 3 (1.55%) Billing
9 3 (1.55%) Electronics
9 3 (1.55%) Legal
10 2 (1.03%) Pharmaceutical
10 2 (1.03%) Front Office
11 1 (0.52%) Manufacturing
11 1 (0.52%) Multimedia
11 1 (0.52%) International Banking
Job Titles
1 32 (16.49%) Developer
1 32 (16.49%) Analyst
2 15 (7.73%) Business Analyst
2 15 (7.73%) Support Engineer
2 15 (7.73%) Service Manager
3 13 (6.70%) Software Developer
4 12 (6.19%) 3rd Line Support
4 12 (6.19%) Designer
5 11 (5.67%) 3rd Line Support Engineer
6 10 (5.15%) Service Transition Manager
6 10 (5.15%) Transition Manager
7 9 (4.64%) Architect
8 8 (4.12%) Account Manager
9 7 (3.61%) Senior Analyst
9 7 (3.61%) Solutions Designer
9 7 (3.61%) Solutions Architect
9 7 (3.61%) Technical Manager
10 6 (3.09%) Payments Business Analyst
10 6 (3.09%) Professional Services Engineer
11 5 (2.58%) Software Programmer
Libraries, Frameworks & Software Standards
1 29 (14.95%) XML
2 27 (13.92%) VXML
3 22 (11.34%) J2EE
4 16 (8.25%) HTML
4 16 (8.25%) Web Services
5 14 (7.22%) CSS
6 12 (6.19%) JSP
7 9 (4.64%) SOAP
7 9 (4.64%) JSON
7 9 (4.64%) REST
8 8 (4.12%) .NET
9 7 (3.61%) ASP.NET
9 7 (3.61%) XSLT
9 7 (3.61%) jQuery
10 5 (2.58%) Flash
10 5 (2.58%) EJB
10 5 (2.58%) Servlets
11 4 (2.06%) Visualforce
12 3 (1.55%) FreeSWITCH
12 3 (1.55%) Struts
Miscellaneous
1 28 (14.43%) Analytical Skills
2 17 (8.76%) Biometrics
3 13 (6.70%) Management Information System
4 10 (5.15%) Enterprise Software
5 8 (4.12%) Mobile App
5 8 (4.12%) Computer Science
6 7 (3.61%) Fat Client
6 7 (3.61%) Thin Client
7 6 (3.09%) APACS
7 6 (3.09%) Cryptography
7 6 (3.09%) SWIFT
8 5 (2.58%) Social Media
8 5 (2.58%) VUI
9 4 (2.06%) Video Conferencing
9 4 (2.06%) Clustering
10 3 (1.55%) Mainframe
10 3 (1.55%) IBM Mainframe
10 3 (1.55%) Mathematics
11 2 (1.03%) Embedded Systems
11 2 (1.03%) Open Source
Operating Systems
1 29 (14.95%) Windows
2 15 (7.73%) Linux
3 5 (2.58%) Windows Server 2008
4 4 (2.06%) Windows Server 2012
4 4 (2.06%) Windows Server 2003
5 2 (1.03%) UNIX
6 1 (0.52%) Windows Vista
6 1 (0.52%) Windows XP
Processes & Methodologies
1 30 (15.46%) CRM
2 29 (14.95%) Project Management
2 29 (14.95%) Agile Software Development
3 28 (14.43%) Speech Recognition
4 24 (12.37%) Service Management
5 23 (11.86%) Workforce Management Optimization
6 22 (11.34%) ITIL
7 16 (8.25%) Root Cause Analysis
8 15 (7.73%) Stakeholder Management
8 15 (7.73%) Requirements Analysis
8 15 (7.73%) Fault Management
9 14 (7.22%) ERP
10 12 (6.19%) PRINCE2
10 12 (6.19%) Service Delivery
11 11 (5.67%) UML
11 11 (5.67%) WFM
11 11 (5.67%) ITIL V3
12 10 (5.15%) Service Desk Management
12 10 (5.15%) Matrix Management
12 10 (5.15%) Data Analysis
Programming Languages
1 43 (22.16%) JavaScript
2 41 (21.13%) Java
3 35 (18.04%) SQL
4 18 (9.28%) C#
5 8 (4.12%) Delphi
5 8 (4.12%) VB
5 8 (4.12%) MUMPS
6 7 (3.61%) PHP
7 5 (2.58%) C
7 5 (2.58%) Python
8 4 (2.06%) Apex Code
9 3 (1.55%) Bash Shell
10 2 (1.03%) Erlang
10 2 (1.03%) C++
10 2 (1.03%) Perl
11 1 (0.52%) T-SQL
Qualifications
1 39 (20.10%) Degree
2 6 (3.09%) Security Cleared
2 6 (3.09%) CCNA
2 6 (3.09%) CCA
2 6 (3.09%) Cisco Certification
3 3 (1.55%) PRINCE2 Certification
3 3 (1.55%) CCNP
3 3 (1.55%) ISEB
3 3 (1.55%) SC Cleared
4 2 (1.03%) A+ Certification
4 2 (1.03%) PMP
4 2 (1.03%) PMI Certification
5 1 (0.52%) CISM
5 1 (0.52%) ISTQB
5 1 (0.52%) Avaya Certification
5 1 (0.52%) CISSP
5 1 (0.52%) CCDA
5 1 (0.52%) MCP
5 1 (0.52%) CCIE
Quality Assurance & Compliance
1 14 (7.22%) SLA
2 7 (3.61%) PCI DSS
3 6 (3.09%) Sarbanes-Oxley
3 6 (3.09%) ISO 8583
4 5 (2.58%) QA
5 1 (0.52%) ISO/IEC 27001
System Software
1 6 (3.09%) Active Directory
1 6 (3.09%) VMware Infrastructure
2 3 (1.55%) Kamailio
Systems Management
1 6 (3.09%) Cisco UCCX
1 6 (3.09%) Cisco CUCM
2 5 (2.58%) Unicenter
3 2 (1.03%) Systems Management Server (SMS)
Vendors
1 48 (24.74%) Avaya
2 34 (17.53%) Cisco
2 34 (17.53%) Microsoft
3 33 (17.01%) Genesys
4 26 (13.40%) Oracle
5 25 (12.89%) Verint
6 7 (3.61%) KANA
6 7 (3.61%) IBM
6 7 (3.61%) Salesforce.com
7 6 (3.09%) Remedy
7 6 (3.09%) Mitel
7 6 (3.09%) VMware
8 5 (2.58%) CA
9 4 (2.06%) Siebel
10 3 (1.55%) Nortel
11 2 (1.03%) SAP
11 2 (1.03%) CheckPoint
11 2 (1.03%) BT
11 2 (1.03%) Cognizant
11 2 (1.03%) Altiris
Manchester
Outsourcery
Salary: £45,000 - £55,000 per year plus Bonus, Beneifts and Pension
Posted: 20 hours ago
Liverpool
Bluefire Consulting
Salary: £55000 - £60000 per annum + 15% bonus & flexible benefits
Posted: 23 hours ago
West Yorkshire
Roc Search
Salary: £40000 - £45000 per annum
Posted: 23 hours ago
Liverpool
Templeton and Partners - SAP & UK Account
Salary: Market range
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Heat Recruitment
Salary: From £50,000 to £60,000 per annum
Posted: 2 days ago
Leicester, Leicestershire
Outsourcery Hosting Ltd
Salary: From £45,000 to £55,000 per annum plus Bonus, Pension and Benefits
Posted: 2 days ago
Leicestershire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £60000 per annum + Bonus + Pension + Benefits
Posted: 3 days ago
Bradford, West Yorkshire
Roc Search
Posted: 4 days ago
City, London
Asset Resourcing Ltd
Salary: £50000 - £55000 per annum + 10% bonus + benefits
Posted: 6 days ago
Liverpool, United Kingdom
Aspect Software
Salary: Competitive
Posted: 7 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + Bonus + Pension + Benefits
Posted: 10 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 11 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + Bonus + Pension + Benefits
Posted: 13 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £45,000 to £50,000 per annum plus Bonus, Pension and Benefits
Posted: 17 days ago