The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 807 842 874
Rank change year-on-year
+35 +32
Permanent jobs citing IVR 70 116 102
As % of all permanent IT jobs located in the UK 0.077% 0.11% 0.089%
As % of the Miscellaneous category 0.19% 0.26% 0.22%
Number of salaries quoted 69 85 74
Median salary £40,000 £49,500 £47,818
Median salary % change year-on-year
-19.19% +3.51%
90% offered a salary of more than £30,000 £30,600 £30,000
10% offered a salary of more than £68,000 £55,000 £71,900
UK excluding London median salary £40,000 £47,000 £42,750
% change year-on-year
-14.89% +9.94%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
36816 45202 46174
As % of all permanent IT jobs located in the UK 40.54% 42.56% 40.25%
Number of salaries quoted 30051 36006 37313
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £29,500 £29,433 £27,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

IVR
Jobs Demand Trend

The demand trend of job ads citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 5 December 2016 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 60 £40,000 -15.96% 3
South East +59 18 £42,500 +23.18%
London +63 13 £66,250 +32.50% 1
Buckinghamshire +21 12 £40,000 +8.10%
Milton Keynes - 12 £40,000 -
West Midlands -16 8 £30,000 -25.00%
Surrey +24 6 £45,000 +7.14%
Staines +7 6 £45,000 +7.14%
Stoke-on-Trent - 6 £30,000 -
Staffordshire - 6 £30,000 -
South West +8 5 £40,000 -19.19%
Hertfordshire +5 5 £42,500 -14.14% 1
East of England -1 5 £42,500 -14.14% 1
North West -16 4 £24,750 -50.00%
Yorkshire +4 3 £40,000 +33.33% 1
West Yorkshire +25 2 £38,750 +29.16% 1
Leeds +13 2 £38,750 +29.16% 1
Hemel Hempstead +5 2 £27,500 -45.00% 1
East Midlands -3 2 £40,000 -
Merseyside -18 2 £17,000 -65.65%
Manchester - 2 £41,500 -
Southport - 2 £17,000 -
Worcester - 2 £41,250 -
Cheltenham - 2 £42,500 -
Gloucestershire - 2 £42,500 -
Worcestershire - 2 £41,250 -
Scotland +25 1 £42,500 -
Wiltshire +16 1 £40,000 -20.00%
Croydon +11 1 £60,000 +9.09%
Derbyshire +3 1 £47,500 -

IVR
Top 30 Related IT Skills

For the 6 months to 5 December 2016, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for IVR.

1 91 (45.73%) Cisco
2 83 (41.71%) VoIP
3 63 (31.66%) Windows
4 57 (28.64%) Microsoft
5 54 (27.14%) Telecoms
6 48 (24.12%) Avaya
7 47 (23.62%) Mitel
8 45 (22.61%) ITIL
9 44 (22.11%) SQL
10 42 (21.11%) CTI
11 38 (19.10%) WAN
12 37 (18.59%) SLA
12 37 (18.59%) MS Excel
12 37 (18.59%) Cisco Certification
13 36 (18.09%) LAN
14 35 (17.59%) Unified Communications
15 33 (16.58%) CCNA
16 32 (16.08%) PBX
16 32 (16.08%) Finance
16 32 (16.08%) Windows Server
17 31 (15.58%) Trend Analysis
17 31 (15.58%) Service Delivery
18 29 (14.57%) Firewall
19 28 (14.07%) Active Directory
20 25 (12.56%) C#
20 25 (12.56%) MS PowerPoint
20 25 (12.56%) Cisco CUCM
21 24 (12.06%) Skype for Business
22 22 (11.06%) SQL Server
22 22 (11.06%) Smartphone

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (12.06%) Skype for Business
2 10 (5.03%) Exchange Server 2010
2 10 (5.03%) MS Exchange
3 4 (2.01%) Apache
3 4 (2.01%) IIS
4 3 (1.51%) Confluence
4 3 (1.51%) Oracle SOA Suite
4 3 (1.51%) Tomcat
5 2 (1.01%) CMS
5 2 (1.01%) JBoss
5 2 (1.01%) nginx
5 2 (1.01%) Sitecore CMS
Applications
1 37 (18.59%) MS Excel
2 25 (12.56%) MS PowerPoint
3 13 (6.53%) MS Office
4 2 (1.01%) InVision
4 2 (1.01%) OmniGraffle
Business Applications
1 3 (1.51%) SAP Oil and Gas
2 2 (1.01%) Dynamics CRM
3 1 (0.50%) SAP IS-U
Cloud Services
1 10 (5.03%) Mimecast
2 3 (1.51%) PaaS
2 3 (1.51%) SaaS
3 2 (1.01%) Adobe Creative Cloud
3 2 (1.01%) Amazon AWS
3 2 (1.01%) IaaS
Communications & Networking
1 83 (41.71%) VoIP
2 42 (21.11%) CTI
3 38 (19.10%) WAN
4 36 (18.09%) LAN
5 35 (17.59%) Unified Communications
6 32 (16.08%) PBX
7 29 (14.57%) Firewall
8 17 (8.54%) LDAP
8 17 (8.54%) Skype
9 16 (8.04%) TCP/IP
9 16 (8.04%) VPN
10 14 (7.04%) DNS
10 14 (7.04%) H.323
11 13 (6.53%) IP Telephony
12 12 (6.03%) MPLS
13 11 (5.53%) SAN
13 11 (5.53%) VLAN
14 9 (4.52%) Cisco ICM
15 8 (4.02%) ADSL
15 8 (4.02%) Remote Desktop
Database & Business Intelligence
1 22 (11.06%) SQL Server
2 9 (4.52%) Oracle Database
3 5 (2.51%) MS Access
4 4 (2.01%) MySQL
5 3 (1.51%) Data Warehouse
6 2 (1.01%) MongoDB
6 2 (1.01%) PostgreSQL
6 2 (1.01%) SQL Server Integration Services
7 1 (0.50%) OLTP
Development Applications
1 21 (10.55%) Eclipse
2 13 (6.53%) Subversion
3 4 (2.01%) JIRA
4 3 (1.51%) Oracle APEX
5 2 (1.01%) Git (software)
5 2 (1.01%) Oracle Forms
5 2 (1.01%) ProC
General
1 54 (27.14%) Telecoms
2 32 (16.08%) Finance
3 9 (4.52%) Marketing
4 6 (3.02%) Banking
5 4 (2.01%) Billing
5 4 (2.01%) Retail
5 4 (2.01%) Retail Banking
6 2 (1.01%) Electronics
6 2 (1.01%) Investment Banking
6 2 (1.01%) Manufacturing
Job Titles
1 34 (17.09%) Voice Engineer
2 28 (14.07%) Cisco Engineer
3 23 (11.56%) Mitel Engineer
3 23 (11.56%) Network Engineer
4 22 (11.06%) Service Desk Engineer
5 17 (8.54%) Cisco Voice Engineer
6 15 (7.54%) Analyst
6 15 (7.54%) Developer
7 13 (6.53%) Architect
7 13 (6.53%) Cisco Network Engineer
8 12 (6.03%) SQL Developer
8 12 (6.03%) Voice Network Engineer
9 11 (5.53%) Support Engineer
10 10 (5.03%) Systems Engineer
11 8 (4.02%) Genesys Specialist
11 8 (4.02%) Support Specialist
11 8 (4.02%) Technical Engineer
12 7 (3.52%) Senior Mitel Engineer
12 7 (3.52%) Team Leader
12 7 (3.52%) Technical Support
Libraries, Frameworks & Software Standards
1 19 (9.55%) XMPP
2 18 (9.05%) .NET
3 15 (7.54%) VXML
4 13 (6.53%) Android SDK
4 13 (6.53%) EDI
4 13 (6.53%) iOS SDK
4 13 (6.53%) Kendo UI
4 13 (6.53%) XML
5 8 (4.02%) Web Services
6 3 (1.51%) CCXML
6 3 (1.51%) JTAPI
6 3 (1.51%) RFC 2833
6 3 (1.51%) TAPI
7 2 (1.01%) .NET Framework
7 2 (1.01%) Ajax
7 2 (1.01%) Django
7 2 (1.01%) HTML
7 2 (1.01%) J2EE
7 2 (1.01%) Ruby on Rails
8 1 (0.50%) JSON
Miscellaneous
1 22 (11.06%) Smartphone
2 21 (10.55%) Analytical Skills
3 15 (7.54%) Driving Licence
4 13 (6.53%) Computer Science
4 13 (6.53%) Mobile App
5 8 (4.02%) Video Conferencing
6 7 (3.52%) Enterprise Software
6 7 (3.52%) Handset
6 7 (3.52%) Replication
7 6 (3.02%) Management Information System
8 4 (2.01%) Hybrid Cloud
9 3 (1.51%) Data Centre
9 3 (1.51%) User Experience
10 2 (1.01%) CESG
10 2 (1.01%) Mobile Banking
10 2 (1.01%) Social Media
11 1 (0.50%) AS400
11 1 (0.50%) PDA
11 1 (0.50%) PKI
11 1 (0.50%) Smart Meter
Operating Systems
1 63 (31.66%) Windows
2 32 (16.08%) Windows Server
3 21 (10.55%) Linux
4 20 (10.05%) Windows Server 2008
5 15 (7.54%) Android
5 15 (7.54%) Apple iOS
6 12 (6.03%) Windows 7
6 12 (6.03%) Windows Server 2012
7 8 (4.02%) Unix
8 2 (1.01%) CentOS
8 2 (1.01%) Mac OS X
8 2 (1.01%) Windows Server 2003
8 2 (1.01%) Windows Vista
8 2 (1.01%) Windows XP
9 1 (0.50%) CatOS
Processes & Methodologies
1 45 (22.61%) ITIL
2 31 (15.58%) Service Delivery
2 31 (15.58%) Trend Analysis
3 22 (11.06%) Asset Management
3 22 (11.06%) IT Asset Management
4 21 (10.55%) Disaster Recovery
5 19 (9.55%) Presales
6 18 (9.05%) Agile Software Development
6 18 (9.05%) Project Management
7 15 (7.54%) Logistics
8 14 (7.04%) CRM
8 14 (7.04%) Supplier Management
9 13 (6.53%) Continuous Improvement
9 13 (6.53%) Service Management
10 12 (6.03%) Mentoring
10 12 (6.03%) Quality Management
11 11 (5.53%) Capacity Planning
11 11 (5.53%) Change Management
11 11 (5.53%) Coaching
12 10 (5.03%) Product Management
Programming Languages
1 44 (22.11%) SQL
2 25 (12.56%) C#
3 16 (8.04%) Java
4 13 (6.53%) T-SQL
5 7 (3.52%) JavaScript
6 4 (2.01%) C
7 3 (1.51%) PHP
7 3 (1.51%) PL/SQL
7 3 (1.51%) Python
7 3 (1.51%) Ruby
8 2 (1.01%) Perl
9 1 (0.50%) C++
9 1 (0.50%) Objective-C
Qualifications
1 37 (18.59%) Cisco Certification
2 33 (16.58%) CCNA
3 20 (10.05%) CCNP
3 20 (10.05%) Microsoft Certification
4 14 (7.04%) Degree
4 14 (7.04%) MCP
5 13 (6.53%) CCVP
6 11 (5.53%) MCSA
7 9 (4.52%) Security Cleared
8 8 (4.02%) ITIL Certification
9 7 (3.52%) MCSE
9 7 (3.52%) Microsoft Certified Architect
10 2 (1.01%) A+ Certification
10 2 (1.01%) CCIE
10 2 (1.01%) CCNP Voice
10 2 (1.01%) CCSA
10 2 (1.01%) CCSE
10 2 (1.01%) OCMJEA
10 2 (1.01%) Sun Certification
Quality Assurance & Compliance
1 37 (18.59%) SLA
2 12 (6.03%) PCI DSS
3 6 (3.02%) QA
4 3 (1.51%) PA-DSS
System Software
1 28 (14.07%) Active Directory
2 16 (8.04%) VMware Infrastructure
3 3 (1.51%) Hyper-V
4 2 (1.01%) Virtual Desktop
4 2 (1.01%) vSphere
5 1 (0.50%) Shibboleth
Systems Management
1 25 (12.56%) Cisco CUCM
2 19 (9.55%) Cisco UCCE
3 18 (9.05%) Cisco UCCX
4 9 (4.52%) Cisco IPCC
5 3 (1.51%) SCOM
6 2 (1.01%) Host Intrusion Detection System
7 1 (0.50%) HP NNM
7 1 (0.50%) Norton AntiVirus
7 1 (0.50%) OpenView
Vendors
1 91 (45.73%) Cisco
2 57 (28.64%) Microsoft
3 48 (24.12%) Avaya
4 47 (23.62%) Mitel
5 19 (9.55%) Oracle
5 19 (9.55%) VMware
6 14 (7.04%) Genesys
7 13 (6.53%) Telerik
8 11 (5.53%) HP
8 11 (5.53%) SolarWinds
9 8 (4.02%) BT
9 8 (4.02%) Forcepoint
9 8 (4.02%) Sophos
10 7 (3.52%) CheckPoint
11 6 (3.02%) NEC
11 6 (3.02%) Siemens
12 5 (2.51%) Salesforce.com
12 5 (2.51%) Verint
13 4 (2.01%) Tandberg
14 3 (1.51%) Pega
Hounslow, Middlesex
Michael Page International
Salary: £60000 - £70000 per annum + Bonus + Bens
Posted: 3 days ago
Hemel Hempstead
IQ Telecom
Salary: £25000.0000 - £30000.0000 per annum
Posted: 17 days ago