The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 799 772 728
Rank change year-on-year
-27 -44
Permanent jobs citing IVR 98 118 158
As % of all permanent IT jobs located in the UK 0.088% 0.11% 0.14%
As % of the Miscellaneous category 0.23% 0.27% 0.35%
Number of salaries quoted 72 76 120
Average salary £45,318 £50,000 £42,500
Average salary % change year-on-year
-9.36% +17.64%
90% offered a salary of more than £30,000 £25,500 £32,500
10% offered a salary of more than £69,500 £70,000 £69,000
UK excluding London average salary £42,500 £50,000 £42,500
% change year-on-year
-15.00% +17.64%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
42027 43003 44675
As % of all permanent IT jobs located in the UK 37.53% 39.27% 38.69%
Number of salaries quoted 33970 33822 37441
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £28,000 £28,000 £27,500
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 19 December 2014 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 97 £45,000 -13.04% 13
London +37 38 £58,500 +17.00% 7
South East -5 11 £40,000 -27.27% 4
West Midlands -5 10 £31,950 -8.71%
East of England -11 10 £52,500 +39.07%
Hertfordshire -10 9 £52,500 +39.07%
Yorkshire -33 9 £30,000 - 1
East Midlands +24 8 £43,000 -33.07%
Worcestershire +16 6 - -
Redditch +6 6 - -
City of London +31 5 £65,000 -10.34% 3
South West -3 5 £57,500 +53.33% 1
North West -7 5 £30,000 -25.92%
Sheffield -19 5 £30,000 +33.33%
South Yorkshire -24 5 £30,000 +14.28%
Nottinghamshire +10 4 £42,500 -19.04%
Nottingham +9 4 £42,500 -19.04%
Bristol +5 4 £57,500 +53.33%
Surrey -5 4 £40,000 -12.08%
Warwickshire - 4 £31,950 -
Leicestershire - 4 £43,500 -
Leicester - 4 £43,500 -
Nuneaton - 4 £31,950 -
Hampshire - 3 £45,635 - 1
Lancashire - 3 £30,000 -
Berkshire -2 2 £47,500 -20.83% 2
Buckinghamshire -4 2 £25,000 -58.33%
Milton Keynes -8 2 £25,000 -58.33%
Cheshire -9 2 £45,000 +11.11%
Watford -19 2 £50,000 +13.63%

IVR
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 88 (36.21%) Telecoms
2 74 (30.45%) Avaya
3 58 (23.87%) VoIP
4 48 (19.75%) Cisco
5 46 (18.93%) JavaScript
5 46 (18.93%) Finance
6 45 (18.52%) Internet
6 45 (18.52%) PBX
7 43 (17.70%) CTI
8 42 (17.28%) Windows
9 39 (16.05%) XML
10 36 (14.81%) Retail
11 35 (14.40%) Java
12 33 (13.58%) SMS
13 32 (13.17%) Linux
14 30 (12.35%) Project Management
15 29 (11.93%) Genesys
15 29 (11.93%) Web Services
16 26 (10.70%) SQL
17 25 (10.29%) Broadband
17 25 (10.29%) ITIL
18 24 (9.88%) Banking
19 23 (9.47%) SLA
19 23 (9.47%) PCI DSS
19 23 (9.47%) HTML
20 22 (9.05%) SQL Server
20 22 (9.05%) Requirements Analysis
20 22 (9.05%) VXML
21 21 (8.64%) Service Management
21 21 (8.64%) Data Security

IVR
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 16 (6.58%) Tomcat
2 12 (4.94%) MS Exchange
3 9 (3.70%) Node.js
4 8 (3.29%) Lync
5 6 (2.47%) Exchange Server 2010
6 5 (2.06%) Apache
6 5 (2.06%) Blackberry Enterprise Server
7 4 (1.65%) CMS
7 4 (1.65%) SharePoint
7 4 (1.65%) Exchange Server 2007
7 4 (1.65%) SharePoint 2010
8 1 (0.41%) WebLogic
8 1 (0.41%) JBoss
8 1 (0.41%) WebSphere
8 1 (0.41%) BizTalk Server
Applications
1 14 (5.76%) MS Excel
2 13 (5.35%) MS Office
3 10 (4.12%) MS Visio
4 5 (2.06%) MS Project
5 4 (1.65%) MS PowerPoint
Business Applications
1 2 (0.82%) Remedy ITSM
2 1 (0.41%) WebTrends
2 1 (0.41%) Dynamics CRM
Cloud Services
1 10 (4.12%) SaaS
2 5 (2.06%) PaaS
3 2 (0.82%) Office 365
Communications & Networking
1 58 (23.87%) VoIP
2 45 (18.52%) PBX
2 45 (18.52%) Internet
3 43 (17.70%) CTI
4 33 (13.58%) SMS
5 25 (10.29%) Broadband
6 21 (8.64%) TCP/IP
7 19 (7.82%) ISDN
7 19 (7.82%) LAN
7 19 (7.82%) WAN
7 19 (7.82%) Firewall
8 15 (6.17%) DNS
9 13 (5.35%) Asterisk PBX
10 12 (4.94%) VPN
11 10 (4.12%) MPLS
11 10 (4.12%) PABX
11 10 (4.12%) IP Telephony
12 9 (3.70%) OSPF
12 9 (3.70%) BGP
13 8 (3.29%) SS7
Database & Business Intelligence
1 22 (9.05%) SQL Server
2 12 (4.94%) MySQL
3 10 (4.12%) InterSystems Cache
4 5 (2.06%) NoSQL
5 3 (1.23%) Relational Database
6 2 (0.82%) Oracle Database
6 2 (0.82%) SQL Server 2005
6 2 (0.82%) Crystal Reports
7 1 (0.41%) MS Access
7 1 (0.41%) Data Warehouse
7 1 (0.41%) RDBMS
7 1 (0.41%) SQL Server 2000
7 1 (0.41%) SQL Server Reporting Services
7 1 (0.41%) DB2
7 1 (0.41%) SQL Server 2008
7 1 (0.41%) SQL Server 2012
Development Applications
1 5 (2.06%) Eclipse
1 5 (2.06%) Subversion
2 2 (0.82%) JIRA
2 2 (0.82%) Git (software)
2 2 (0.82%) Bugzilla
General
1 88 (36.21%) Telecoms
2 46 (18.93%) Finance
3 36 (14.81%) Retail
4 24 (9.88%) Banking
5 18 (7.41%) Retail Banking
6 10 (4.12%) Back Office
7 9 (3.70%) Billing
8 5 (2.06%) Marketing
8 5 (2.06%) French Language
9 4 (1.65%) Front Office
10 3 (1.23%) Financial Institution
10 3 (1.23%) Legal
10 3 (1.23%) International Banking
11 2 (0.82%) Law
11 2 (0.82%) Pharmaceutical
12 1 (0.41%) Advertising
12 1 (0.41%) Games
12 1 (0.41%) Multimedia
Job Titles
1 52 (21.40%) Analyst
2 41 (16.87%) Developer
3 22 (9.05%) Architect
4 21 (8.64%) Business Analyst
5 18 (7.41%) Software Developer
6 17 (7.00%) Solutions Architect
6 17 (7.00%) Payments Business Analyst
7 13 (5.35%) Support Engineer
8 12 (4.94%) Support Analyst
9 11 (4.53%) Service Manager
10 10 (4.12%) Technical Engineer
10 10 (4.12%) Technical Support
10 10 (4.12%) Voice Engineer
11 9 (3.70%) Technical Support Engineer
12 8 (3.29%) Service Analyst
12 8 (3.29%) Systems Engineer
12 8 (3.29%) Technical Manager
13 7 (2.88%) Senior Support Engineer
13 7 (2.88%) Senior Technical Support
13 7 (2.88%) Software Programmer
Libraries, Frameworks & Software Standards
1 39 (16.05%) XML
2 29 (11.93%) Web Services
3 23 (9.47%) HTML
4 22 (9.05%) VXML
5 19 (7.82%) CSS
6 17 (7.00%) J2EE
7 13 (5.35%) .NET
8 12 (4.94%) SOAP
9 10 (4.12%) JSP
10 9 (3.70%) HTML5
10 9 (3.70%) jQuery
10 9 (3.70%) REST
10 9 (3.70%) Backbone.js
10 9 (3.70%) AngularJS
11 7 (2.88%) Flash
12 6 (2.47%) CCXML
13 5 (2.06%) ASP.NET
13 5 (2.06%) Sass
13 5 (2.06%) LESS
13 5 (2.06%) WebSockets
Miscellaneous
1 20 (8.23%) Analytical Skills
2 17 (7.00%) SWIFT
2 17 (7.00%) APACS
2 17 (7.00%) Cryptography
3 15 (6.17%) Biometrics
3 15 (6.17%) Video Conferencing
3 15 (6.17%) Mobile App
4 12 (4.94%) Blackberry
5 10 (4.12%) Clustering
6 9 (3.70%) Smartphone
6 9 (3.70%) Management Information System
7 7 (2.88%) User Experience
8 6 (2.47%) iPhone
8 6 (2.47%) Social Media
9 5 (2.06%) iPad
9 5 (2.06%) PDA
10 4 (1.65%) PMI
11 3 (1.23%) Hedge funds
11 3 (1.23%) Mobile Payment
12 2 (0.82%) VUI
Operating Systems
1 42 (17.28%) Windows
2 32 (13.17%) Linux
3 11 (4.53%) Windows Server 2003
3 11 (4.53%) Windows Server 2008
4 7 (2.88%) UNIX
4 7 (2.88%) Windows XP
5 6 (2.47%) Windows Server 2012
6 5 (2.06%) Android
6 5 (2.06%) Apple iOS
7 4 (1.65%) Red Hat Enterprise Linux
7 4 (1.65%) Windows 7
7 4 (1.65%) Solaris
8 1 (0.41%) Windows NT
8 1 (0.41%) Windows Vista
8 1 (0.41%) CentOS
Processes & Methodologies
1 30 (12.35%) Project Management
2 25 (10.29%) ITIL
3 22 (9.05%) Requirements Analysis
4 21 (8.64%) Service Management
4 21 (8.64%) Data Security
5 19 (7.82%) Speech Recognition
6 18 (7.41%) Project Planning
7 16 (6.58%) Service Delivery
8 14 (5.76%) CRM
8 14 (5.76%) Agile Software Development
9 13 (5.35%) Stakeholder Management
10 11 (4.53%) PRINCE2
11 10 (4.12%) OOP
12 9 (3.70%) Change Management
12 9 (3.70%) Line Management
13 8 (3.29%) Business Analysis
13 8 (3.29%) Software Testing
13 8 (3.29%) Incident Management
13 8 (3.29%) Problem Management
14 7 (2.88%) Test Scripting
Programming Languages
1 46 (18.93%) JavaScript
2 35 (14.40%) Java
3 26 (10.70%) SQL
4 21 (8.64%) C#
5 17 (7.00%) PHP
6 14 (5.76%) VB
7 11 (4.53%) Delphi
8 10 (4.12%) MUMPS
9 6 (2.47%) Perl
10 5 (2.06%) Python
11 3 (1.23%) Bash Shell
12 2 (0.82%) T-SQL
12 2 (0.82%) C
12 2 (0.82%) C++
13 1 (0.41%) PL/SQL
13 1 (0.41%) Pascal
Qualifications
1 21 (8.64%) Cisco Certification
1 21 (8.64%) Degree
2 20 (8.23%) CCNA
3 18 (7.41%) CCA
4 10 (4.12%) CCNP
5 8 (3.29%) Security Cleared
6 6 (2.47%) ISEB
7 4 (1.65%) PMP
7 4 (1.65%) PMI Certification
7 4 (1.65%) A+ Certification
7 4 (1.65%) ISTQB Foundation Certification
8 3 (1.23%) SC Cleared
8 3 (1.23%) HND
9 2 (0.82%) Avaya Certification
9 2 (0.82%) PRINCE2 Certification
10 1 (0.41%) PRINCE2 Practitioner
10 1 (0.41%) CCIE
10 1 (0.41%) MCP
10 1 (0.41%) CCDA
10 1 (0.41%) VCAP
Quality Assurance & Compliance
1 23 (9.47%) SLA
1 23 (9.47%) PCI DSS
2 17 (7.00%) Sarbanes-Oxley
2 17 (7.00%) ISO 8583
3 4 (1.65%) QA
4 1 (0.41%) ISO 9001
4 1 (0.41%) ISO/IEC 27001
4 1 (0.41%) ISO 14001
System Software
1 19 (7.82%) Active Directory
2 4 (1.65%) VMware Infrastructure
2 4 (1.65%) NFS
3 3 (1.23%) Kamailio
4 1 (0.41%) XenApp
4 1 (0.41%) vSphere
4 1 (0.41%) UAG
Systems Management
1 17 (7.00%) Cisco CUCM
2 15 (6.17%) Cisco UCCX
3 4 (1.65%) SCCM
4 2 (0.82%) Cisco UCCE
4 2 (0.82%) Unicenter
5 1 (0.41%) Systems Management Server (SMS)
5 1 (0.41%) Cisco IPCC
5 1 (0.41%) HP Quality Center
Vendors
1 74 (30.45%) Avaya
2 48 (19.75%) Cisco
3 29 (11.93%) Genesys
4 21 (8.64%) Microsoft
4 21 (8.64%) Mitel
5 16 (6.58%) Verint
6 15 (6.17%) Oracle
7 13 (5.35%) Citrix
8 11 (4.53%) Nortel
9 6 (2.47%) Juniper
9 6 (2.47%) CheckPoint
10 5 (2.06%) Apple
10 5 (2.06%) Kofax
10 5 (2.06%) BMC
10 5 (2.06%) IBM
11 4 (1.65%) HP
11 4 (1.65%) Siemens
11 4 (1.65%) VMware
11 4 (1.65%) Redknee
11 4 (1.65%) Red Hat
South East
Vodafone
Posted: 2 days ago
Bracknell
People Source
Salary: £55000 - £65000 per annum + 25 days, pension, BUPA
Posted: 3 days ago
West Yorkshire
Maclean Moore Consulting
Salary: From £60,000 to £70,000 per annum + benefits
Posted: 3 days ago
London
Maclean Moore Consulting
Salary: From £40,000 to £45,000 per annum + benefits
Posted: 3 days ago
City, London
McGregor Boyall
Salary: £55000 - £60000 per annum
Posted: 5 days ago
South West
Experis Ltd
Posted: 6 days ago
London
Networx Recruitment
Salary: £50,000 per annum
Posted: 12 days ago
Central London
Brightred Resourcing
Salary: £35,000 - £50,000 per year
Posted: 12 days ago
City, London
DXI
Salary: From £45,000 to £55,000 per annum
Posted: 17 days ago