The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
UK
Rank 750 862 871
Rank change year-on-year
+112 +9
Permanent jobs citing IVR 94 94 92
As % of all permanent IT jobs located in the UK 0.11% 0.093% 0.086%
As % of the Miscellaneous category 0.29% 0.23% 0.22%
Number of salaries quoted 89 70 64
Median salary £65,000 £46,000 £50,000
Median salary % change year-on-year
+41.30% -8.00%
90% offered a salary of more than £32,000 £30,950 £34,300
10% offered a salary of more than £73,000 £70,000 £72,500
UK excluding London median salary £40,000 £45,000 £47,500
% change year-on-year
-11.11% -5.26%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
32532 40984 41404
As % of all permanent IT jobs located in the UK 38.40% 40.65% 38.81%
Number of salaries quoted 26375 32791 33298
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £28,500 £30,000 £28,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

IVR
Jobs Demand Trend

The demand trend of job ads citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 20 February 2017 within the UK.

IVR Salary Histogram in the UK

IVR
Top 28 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +99 88 £65,000 +44.44% 8
London +75 48 £67,500 +35.00% 3
South East +59 21 £40,000 +15.10% 2
Buckinghamshire +28 14 £47,500 +5.55% 1
Milton Keynes +21 14 £47,500 +5.55% 1
City of London +39 10 £70,000 +100.00% 1
Chiswick - 10 £65,000 -
West Midlands +28 9 £37,500 -11.76% 1
East of England +29 5 £27,500 -35.29%
Hertfordshire +15 5 £27,500 -35.29%
West Sussex +10 5 £40,000 -5.88%
Hemel Hempstead +6 5 £27,500 -35.29%
Worthing - 5 £40,000 -
Worcester - 5 £37,500 -
Worcestershire - 5 £37,500 -
Cheshire +17 3 £36,000 -
Birmingham +6 3 £30,000 -29.41% 1
North West -14 3 £36,000 - 1
South West +24 2 £37,500 +11.94% 1
Knutsford +7 2 £36,000 -
Berkshire +46 1 £38,000 -47.58% 1
Reading +38 1 £38,000 -47.58%
Hampshire +10 1 £32,500 +6.55%
Basingstoke -9 1 £32,500 +6.55%
Bristol - 1 - -
Gloucestershire - 1 £37,500 -
Coventry - 1 £59,000 -
Gloucester - 1 £37,500 -

IVR
Top 30 Related IT Skills

For the 6 months to 20 February 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for IVR.

1 70 (41.67%) Cisco
2 50 (29.76%) ITIL
3 47 (27.98%) Agile Software Development
4 46 (27.38%) VoIP
4 46 (27.38%) Telecoms
5 44 (26.19%) Cisco Certification
6 41 (24.40%) CCNA
6 41 (24.40%) Java
7 34 (20.24%) Cisco CUCM
7 34 (20.24%) Scrum
8 33 (19.64%) Enterprise Architecture
9 30 (17.86%) SDLC
10 29 (17.26%) Finance
11 28 (16.67%) WAN
11 28 (16.67%) LAN
12 27 (16.07%) JIRA
13 26 (15.48%) Network Design
13 26 (15.48%) Confluence
14 24 (14.29%) Firewall
15 23 (13.69%) CCNP
15 23 (13.69%) SOA
16 21 (12.50%) Migration
16 21 (12.50%) Disaster Recovery
16 21 (12.50%) Mitel
16 21 (12.50%) Subversion
17 20 (11.90%) Network Monitoring
18 19 (11.31%) Unified Communications
18 19 (11.31%) Project Management
18 19 (11.31%) C#
19 18 (10.71%) SQL

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (15.48%) Confluence
2 11 (6.55%) Oracle SOA Suite
3 10 (5.95%) Skype for Business
4 8 (4.76%) CMS
4 8 (4.76%) Sitecore CMS
5 5 (2.98%) Exchange Server 2010
5 5 (2.98%) MS Exchange
6 3 (1.79%) Adobe Experience Manager
7 2 (1.19%) WebSphere
8 1 (0.60%) OpenStack
Applications
1 9 (5.36%) MS Excel
2 4 (2.38%) MS Office
3 1 (0.60%) MS PowerPoint
3 1 (0.60%) MS Visio
Business Applications
1 8 (4.76%) Dynamics CRM
2 3 (1.79%) BASE24
3 1 (0.60%) SAP IS-U
3 1 (0.60%) SAP Oil and Gas
Cloud Services
1 9 (5.36%) PaaS
1 9 (5.36%) SaaS
2 8 (4.76%) IaaS
3 5 (2.98%) Mimecast
4 1 (0.60%) Amazon AWS
4 1 (0.60%) Google Cloud Platform
4 1 (0.60%) Microsoft Azure
Communications & Networking
1 46 (27.38%) VoIP
2 28 (16.67%) LAN
2 28 (16.67%) WAN
3 24 (14.29%) Firewall
4 19 (11.31%) Unified Communications
5 12 (7.14%) DNS
5 12 (7.14%) MPLS
6 11 (6.55%) Wireless
7 10 (5.95%) Skype
7 10 (5.95%) VLAN
7 10 (5.95%) VPN
8 9 (5.36%) CTI
8 9 (5.36%) IP Telephony
8 9 (5.36%) IPv6
8 9 (5.36%) WebEx
9 8 (4.76%) Cisco ICM
9 8 (4.76%) Telepresence
10 7 (4.17%) ADSL
10 7 (4.17%) H.323
11 6 (3.57%) PBX
Database & Business Intelligence
1 10 (5.95%) SQL Server
2 5 (2.98%) MySQL
3 3 (1.79%) MS Access
4 2 (1.19%) Big Data
4 2 (1.19%) Hadoop
5 1 (0.60%) OLTP
5 1 (0.60%) Relational Database
Development Applications
1 27 (16.07%) JIRA
2 21 (12.50%) Subversion
3 9 (5.36%) Eclipse
4 8 (4.76%) Jenkins
5 2 (1.19%) Jasmine
5 2 (1.19%) Team Foundation Server
6 1 (0.60%) Bugzilla
6 1 (0.60%) Git (software)
6 1 (0.60%) Selenium
6 1 (0.60%) Trac
General
1 46 (27.38%) Telecoms
2 29 (17.26%) Finance
3 14 (8.33%) Marketing
4 4 (2.38%) Billing
5 2 (1.19%) Banking
5 2 (1.19%) Corporate Banking
5 2 (1.19%) Pharmaceutical
6 1 (0.60%) Financial Institution
6 1 (0.60%) Retail
Job Titles
1 49 (29.17%) Voice Engineer
2 43 (25.60%) Cisco Engineer
3 38 (22.62%) Cisco Voice Engineer
4 31 (18.45%) Network Engineer
5 24 (14.29%) Cisco Network Engineer
6 23 (13.69%) Voice Network Engineer
7 16 (9.52%) Mitel Engineer
8 15 (8.93%) Architect
9 14 (8.33%) Support Engineer
10 11 (6.55%) Developer
10 11 (6.55%) Java Engineer
10 11 (6.55%) Senior Java Engineer
10 11 (6.55%) Technical Leader
11 10 (5.95%) Analyst
11 10 (5.95%) Solutions Architect
12 9 (5.36%) Senior Web Engineer
12 9 (5.36%) Web Engineer
13 8 (4.76%) Digital Architect
13 8 (4.76%) Digital Solutions Architect
13 8 (4.76%) Mitel Support
Libraries, Frameworks & Software Standards
1 18 (10.71%) .NET
2 13 (7.74%) HTML
3 12 (7.14%) CSS
4 11 (6.55%) .NET Framework
4 11 (6.55%) J2EE
5 10 (5.95%) XMPP
6 9 (5.36%) Android SDK
6 9 (5.36%) EDI
6 9 (5.36%) iOS SDK
6 9 (5.36%) Kendo UI
6 9 (5.36%) Web Services
6 9 (5.36%) XML
7 3 (1.79%) ASP.NET
7 3 (1.79%) REST
8 2 (1.19%) Ext JS
8 2 (1.19%) GWT
8 2 (1.19%) Hibernate
8 2 (1.19%) HTML5
8 2 (1.19%) Spring
8 2 (1.19%) WebSphere MQ
Miscellaneous
1 16 (9.52%) Analytical Skills
2 12 (7.14%) Management Information System
3 11 (6.55%) Mobile App
4 10 (5.95%) Driving Licence
5 9 (5.36%) Social Media
6 8 (4.76%) Computer Science
6 8 (4.76%) Hybrid Cloud
7 4 (2.38%) Handset
8 3 (1.79%) NHS
8 3 (1.79%) Video Conferencing
9 2 (1.19%) Life Science
9 2 (1.19%) User Experience
10 1 (0.60%) Blackberry
10 1 (0.60%) CMDB
10 1 (0.60%) Foreign Exchange (FX)
10 1 (0.60%) Mainframe
10 1 (0.60%) Mobile Banking
10 1 (0.60%) PDA
10 1 (0.60%) Smart Meter
10 1 (0.60%) Virtual Team
Operating Systems
1 13 (7.74%) Android
1 13 (7.74%) Apple iOS
2 10 (5.95%) Windows
3 9 (5.36%) Windows Server
4 6 (3.57%) Windows 7
5 5 (2.98%) Windows Server 2008
5 5 (2.98%) Windows Server 2012
6 4 (2.38%) Linux
7 3 (1.79%) Windows XP
8 1 (0.60%) Debian
8 1 (0.60%) Red Hat Enterprise Linux
8 1 (0.60%) SUSE
8 1 (0.60%) Windows Server 2003
Processes & Methodologies
1 50 (29.76%) ITIL
2 47 (27.98%) Agile Software Development
3 34 (20.24%) Scrum
4 33 (19.64%) Enterprise Architecture
5 30 (17.86%) SDLC
6 26 (15.48%) Network Design
7 23 (13.69%) SOA
8 21 (12.50%) Disaster Recovery
8 21 (12.50%) Migration
9 20 (11.90%) Network Monitoring
10 19 (11.31%) Project Management
11 18 (10.71%) Data Migration
11 18 (10.71%) Technical Analysis
12 15 (8.93%) CRM
13 14 (8.33%) Logistics
14 10 (5.95%) Change Management
14 10 (5.95%) Matrix Management
15 9 (5.36%) E-Commerce
15 9 (5.36%) Mentoring
15 9 (5.36%) TOGAF
Programming Languages
1 41 (24.40%) Java
2 19 (11.31%) C#
3 18 (10.71%) SQL
4 10 (5.95%) T-SQL
5 6 (3.57%) JavaScript
6 4 (2.38%) PL/SQL
7 2 (1.19%) Scala
8 1 (0.60%) Objective-C
8 1 (0.60%) PHP
8 1 (0.60%) Python
8 1 (0.60%) Ruby
Qualifications
1 44 (26.19%) Cisco Certification
2 41 (24.40%) CCNA
3 23 (13.69%) CCNP
4 11 (6.55%) CCVP
5 9 (5.36%) Sun Certification
6 8 (4.76%) MCP
6 8 (4.76%) OCMJEA
7 7 (4.17%) Microsoft Certified Architect
8 5 (2.98%) MCSA
8 5 (2.98%) Microsoft Certification
9 4 (2.38%) ITIL Certification
9 4 (2.38%) Security Cleared
10 2 (1.19%) A+ Certification
10 2 (1.19%) CCIE
10 2 (1.19%) CCNP Voice
10 2 (1.19%) Degree
Quality Assurance & Compliance
1 7 (4.17%) SLA
2 6 (3.57%) PCI DSS
3 1 (0.60%) QA
System Software
1 11 (6.55%) VMware Infrastructure
2 10 (5.95%) Active Directory
3 1 (0.60%) Hyper-V
Systems Management
1 34 (20.24%) Cisco CUCM
2 18 (10.71%) Cisco UCCE
3 17 (10.12%) Cisco UCCX
4 7 (4.17%) Cisco IPCC
5 3 (1.79%) Host Intrusion Detection System
6 1 (0.60%) SCOM
Vendors
1 70 (41.67%) Cisco
2 21 (12.50%) Mitel
3 17 (10.12%) SolarWinds
4 16 (9.52%) Microsoft
5 15 (8.93%) Oracle
5 15 (8.93%) TIBCO
6 13 (7.74%) Avaya
7 12 (7.14%) Pega
7 12 (7.14%) VMware
8 9 (5.36%) Telerik
9 8 (4.76%) Sitecore
9 8 (4.76%) Tandberg
10 7 (4.17%) Verint
11 5 (2.98%) Alcatel-Lucent
11 5 (2.98%) Forcepoint
11 5 (2.98%) HP
11 5 (2.98%) Sophos
12 4 (2.38%) CheckPoint
12 4 (2.38%) Salesforce.com
13 3 (1.79%) BT
Swindon, Wiltshire
Experis Ltd
Salary: £20000.00 - £22000.00 per annum + excellent benefits
Posted: 9 hours ago
Manchester, Lancashire
FT Select
Salary: From £25,000 to £35,000 per annum plus benefits
Posted: 9 hours ago
London
Logic Engagements Ltd
Salary: £45000 - £55000 per annum + Excellent benefits
Posted: 3 hours ago
City of London
Michael Page Technology
Salary: £55000 - £67000 per annum + Bonus + Bens
Posted: 3 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 per annum
Posted: 7 days ago