The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
UK
Rank 774 812 865
Rank change year-on-year
+38 +53
Permanent jobs citing IVR 78 113 92
As % of all permanent IT jobs located in the UK 0.093% 0.11% 0.088%
As % of the Miscellaneous category 0.23% 0.27% 0.22%
Number of salaries quoted 74 82 69
Median salary £47,500 £45,000 £47,500
Median salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £30,500 £30,000
10% offered a salary of more than £79,500 £52,500 £66,500
UK excluding London median salary £40,000 £42,500 £42,500
% change year-on-year
-5.88% -

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
34167 41945 42372
As % of all permanent IT jobs located in the UK 40.59% 42.67% 40.51%
Number of salaries quoted 27815 33644 34377
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £29,000 £30,000 £28,000
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

IVR
Jobs Demand Trend

The demand trend of job ads citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 16 January 2017 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 70 £48,750 +8.33% 8
London +82 31 £67,500 +35.00% 5
South East +49 15 £40,000 +29.03% 1
Buckinghamshire +30 12 £43,750 -2.77%
Milton Keynes +20 12 £43,750 -2.77%
West Midlands +7 8 £33,750 -3.57% 1
Chiswick - 7 £65,000 - 1
East of England +21 5 £27,500 -44.44%
Hertfordshire +6 5 £27,500 -44.44%
Hemel Hempstead - 5 £27,500 -
South West +16 4 £40,000 -19.19%
North West -13 4 £43,250 -5.97%
Worcestershire - 4 £37,500 -
Worcester - 4 £37,500 -
Cheshire +15 3 £36,000 -
Gloucestershire - 3 £40,000 -
City of London +28 2 £82,500 +135.71%
Knutsford +8 2 £36,000 -
Birmingham -12 2 £28,750 -41.91% 1
Cheltenham - 2 £42,500 -
Stoke-on-Trent - 2 £30,000 -
Staffordshire - 2 £30,000 -
Berkshire +44 1 £38,000 -
Reading +28 1 £38,000 -
Scotland +14 1 £42,500 -
Yorkshire +1 1 £42,500 +41.66% 1
Hampshire +1 1 £32,500 +4.83%
Basingstoke -10 1 £32,500 +4.83%
Worthing - 1 £35,000 -
Salisbury - 1 £40,000 -

IVR
Top 30 Related IT Skills

For the 6 months to 16 January 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for IVR.

1 84 (47.19%) Cisco
2 56 (31.46%) VoIP
3 46 (25.84%) Telecoms
4 45 (25.28%) ITIL
5 42 (23.60%) Cisco Certification
5 42 (23.60%) Agile Software Development
6 38 (21.35%) CCNA
7 35 (19.66%) Java
8 34 (19.10%) Cisco CUCM
9 32 (17.98%) SQL
10 31 (17.42%) Windows
10 31 (17.42%) WAN
11 30 (16.85%) LAN
11 30 (16.85%) Microsoft
11 30 (16.85%) Avaya
12 29 (16.29%) Finance
12 29 (16.29%) Firewall
13 28 (15.73%) Disaster Recovery
14 26 (14.61%) Unified Communications
14 26 (14.61%) Mitel
15 23 (12.92%) Scrum
15 23 (12.92%) CCNP
16 22 (12.36%) Enterprise Architecture
16 22 (12.36%) SDLC
16 22 (12.36%) Windows Server
17 21 (11.80%) Cisco UCCX
17 21 (11.80%) Active Directory
17 21 (11.80%) C#
18 20 (11.24%) VMware
19 19 (10.67%) Analytical Skills

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.11%) Skype for Business
2 15 (8.43%) Confluence
3 10 (5.62%) Exchange Server 2010
3 10 (5.62%) MS Exchange
4 8 (4.49%) CMS
4 8 (4.49%) Oracle SOA Suite
4 8 (4.49%) Sitecore CMS
5 4 (2.25%) Apache
6 3 (1.69%) Adobe Experience Manager
6 3 (1.69%) Tomcat
7 2 (1.12%) IIS
7 2 (1.12%) JBoss
7 2 (1.12%) nginx
Applications
1 13 (7.30%) MS Excel
2 7 (3.93%) MS Office
3 5 (2.81%) MS PowerPoint
4 2 (1.12%) InVision
4 2 (1.12%) OmniGraffle
5 1 (0.56%) MS Visio
Business Applications
1 8 (4.49%) Dynamics CRM
2 3 (1.69%) BASE24
3 2 (1.12%) SAP Oil and Gas
4 1 (0.56%) SAP IS-U
Cloud Services
1 10 (5.62%) Mimecast
2 9 (5.06%) PaaS
2 9 (5.06%) SaaS
3 8 (4.49%) IaaS
4 2 (1.12%) Adobe Creative Cloud
4 2 (1.12%) Amazon AWS
Communications & Networking
1 56 (31.46%) VoIP
2 31 (17.42%) WAN
3 30 (16.85%) LAN
4 29 (16.29%) Firewall
5 26 (14.61%) Unified Communications
6 18 (10.11%) CTI
7 17 (9.55%) VPN
8 16 (8.99%) PBX
8 16 (8.99%) Skype
9 14 (7.87%) IP Telephony
10 13 (7.30%) DNS
10 13 (7.30%) H.323
10 13 (7.30%) MPLS
11 12 (6.74%) VLAN
12 11 (6.18%) SAN
13 9 (5.06%) ADSL
14 8 (4.49%) IPv6
14 8 (4.49%) LDAP
14 8 (4.49%) Telepresence
14 8 (4.49%) WebEx
Database & Business Intelligence
1 15 (8.43%) SQL Server
2 5 (2.81%) MySQL
3 4 (2.25%) MS Access
4 3 (1.69%) Data Warehouse
4 3 (1.69%) Oracle Database
5 2 (1.12%) MongoDB
5 2 (1.12%) PostgreSQL
6 1 (0.56%) OLTP
6 1 (0.56%) Relational Database
Development Applications
1 17 (9.55%) Subversion
2 16 (8.99%) JIRA
3 13 (7.30%) Eclipse
4 5 (2.81%) Jenkins
5 3 (1.69%) Git (software)
6 2 (1.12%) Oracle Forms
6 2 (1.12%) ProC
6 2 (1.12%) Team Foundation Server
7 1 (0.56%) Bugzilla
7 1 (0.56%) Selenium
7 1 (0.56%) Trac
General
1 46 (25.84%) Telecoms
2 29 (16.29%) Finance
3 17 (9.55%) Marketing
4 6 (3.37%) Banking
5 4 (2.25%) Billing
6 2 (1.12%) Corporate Banking
6 2 (1.12%) Pharmaceutical
6 2 (1.12%) Retail
6 2 (1.12%) Retail Banking
7 1 (0.56%) Electronics
7 1 (0.56%) Financial Institution
7 1 (0.56%) Manufacturing
Job Titles
1 42 (23.60%) Voice Engineer
2 35 (19.66%) Cisco Engineer
3 32 (17.98%) Network Engineer
4 27 (15.17%) Cisco Voice Engineer
5 21 (11.80%) Cisco Network Engineer
6 20 (11.24%) Voice Network Engineer
7 18 (10.11%) Architect
7 18 (10.11%) Mitel Engineer
8 15 (8.43%) Analyst
9 13 (7.30%) Developer
10 12 (6.74%) Solutions Architect
10 12 (6.74%) Support Engineer
11 11 (6.18%) Systems Engineer
12 10 (5.62%) SQL Developer
13 8 (4.49%) Digital Architect
13 8 (4.49%) Digital Solutions Architect
13 8 (4.49%) Mitel Support
14 7 (3.93%) Senior Mitel Engineer
14 7 (3.93%) Technical Leader
15 6 (3.37%) Team Leader
Libraries, Frameworks & Software Standards
1 18 (10.11%) .NET
2 15 (8.43%) XMPP
3 11 (6.18%) Android SDK
3 11 (6.18%) EDI
3 11 (6.18%) iOS SDK
3 11 (6.18%) Kendo UI
3 11 (6.18%) XML
4 8 (4.49%) .NET Framework
4 8 (4.49%) J2EE
4 8 (4.49%) Web Services
5 7 (3.93%) HTML
6 6 (3.37%) CSS
7 3 (1.69%) VXML
8 2 (1.12%) Django
8 2 (1.12%) HTML5
8 2 (1.12%) Ruby on Rails
9 1 (0.56%) CSS3
9 1 (0.56%) Node.js
9 1 (0.56%) REST
9 1 (0.56%) RFC 2833
Miscellaneous
1 19 (10.67%) Analytical Skills
2 13 (7.30%) Computer Science
2 13 (7.30%) Mobile App
3 12 (6.74%) Driving Licence
3 12 (6.74%) Management Information System
4 10 (5.62%) Hybrid Cloud
5 8 (4.49%) Social Media
6 4 (2.25%) Handset
6 4 (2.25%) User Experience
6 4 (2.25%) Video Conferencing
7 3 (1.69%) Data Centre
7 3 (1.69%) NHS
8 2 (1.12%) CESG
8 2 (1.12%) Enterprise Software
8 2 (1.12%) Life Science
8 2 (1.12%) Replication
8 2 (1.12%) Smartphone
9 1 (0.56%) CMDB
9 1 (0.56%) PDA
9 1 (0.56%) Smart Meter
Operating Systems
1 31 (17.42%) Windows
2 22 (12.36%) Windows Server
3 15 (8.43%) Android
3 15 (8.43%) Apple iOS
4 13 (7.30%) Linux
5 12 (6.74%) Windows Server 2008
6 11 (6.18%) Windows 7
7 10 (5.62%) Windows Server 2012
8 3 (1.69%) Windows XP
9 2 (1.12%) CentOS
9 2 (1.12%) Mac OS X
9 2 (1.12%) Unix
10 1 (0.56%) CatOS
10 1 (0.56%) Debian
10 1 (0.56%) Red Hat Enterprise Linux
10 1 (0.56%) SUSE
10 1 (0.56%) Windows Server 2003
Processes & Methodologies
1 45 (25.28%) ITIL
2 42 (23.60%) Agile Software Development
3 28 (15.73%) Disaster Recovery
4 23 (12.92%) Scrum
5 22 (12.36%) Enterprise Architecture
5 22 (12.36%) SDLC
6 19 (10.67%) Network Design
7 18 (10.11%) CRM
8 17 (9.55%) Project Management
9 16 (8.99%) Logistics
9 16 (8.99%) SOA
10 14 (7.87%) Migration
11 13 (7.30%) Data Migration
11 13 (7.30%) Network Monitoring
12 12 (6.74%) Mentoring
12 12 (6.74%) Quality Management
12 12 (6.74%) Supplier Management
13 11 (6.18%) Change Management
13 11 (6.18%) Presales
14 10 (5.62%) Technical Analysis
Programming Languages
1 35 (19.66%) Java
2 32 (17.98%) SQL
3 21 (11.80%) C#
4 12 (6.74%) T-SQL
5 6 (3.37%) JavaScript
6 4 (2.25%) PL/SQL
7 3 (1.69%) PHP
7 3 (1.69%) Python
7 3 (1.69%) Ruby
8 2 (1.12%) Perl
9 1 (0.56%) Objective-C
Qualifications
1 42 (23.60%) Cisco Certification
2 38 (21.35%) CCNA
3 23 (12.92%) CCNP
4 13 (7.30%) CCVP
5 11 (6.18%) MCP
5 11 (6.18%) Microsoft Certification
6 9 (5.06%) MCSA
6 9 (5.06%) Sun Certification
7 8 (4.49%) Degree
7 8 (4.49%) OCMJEA
8 7 (3.93%) Microsoft Certified Architect
9 6 (3.37%) Security Cleared
10 2 (1.12%) A+ Certification
10 2 (1.12%) CCIE
10 2 (1.12%) CCNP Voice
10 2 (1.12%) CCSA
10 2 (1.12%) CCSE
10 2 (1.12%) ITIL Certification
10 2 (1.12%) MCSE
Quality Assurance & Compliance
1 10 (5.62%) PCI DSS
2 9 (5.06%) SLA
3 1 (0.56%) PA-DSS
3 1 (0.56%) QA
System Software
1 21 (11.80%) Active Directory
2 18 (10.11%) VMware Infrastructure
3 3 (1.69%) Hyper-V
4 2 (1.12%) Virtual Desktop
4 2 (1.12%) vSphere
Systems Management
1 34 (19.10%) Cisco CUCM
2 21 (11.80%) Cisco UCCX
3 18 (10.11%) Cisco UCCE
4 10 (5.62%) Cisco IPCC
5 3 (1.69%) Host Intrusion Detection System
5 3 (1.69%) SCOM
6 1 (0.56%) HP NNM
6 1 (0.56%) OpenView
Vendors
1 84 (47.19%) Cisco
2 30 (16.85%) Avaya
2 30 (16.85%) Microsoft
3 26 (14.61%) Mitel
4 20 (11.24%) VMware
5 16 (8.99%) Oracle
6 13 (7.30%) SolarWinds
7 11 (6.18%) HP
7 11 (6.18%) Telerik
8 9 (5.06%) Pega
8 9 (5.06%) TIBCO
9 8 (4.49%) Forcepoint
9 8 (4.49%) Sitecore
9 8 (4.49%) Sophos
9 8 (4.49%) Tandberg
10 7 (3.93%) CheckPoint
11 5 (2.81%) Genesys
12 4 (2.25%) Alcatel-Lucent
12 4 (2.25%) BT
12 4 (2.25%) Salesforce.com
London
World Fuel Services
Salary: Competitive
Posted: 6 days ago
London
Michael Page Technology
Salary: £60000 - £75000 per annum + Bonus + Bens
Posted: 3 days ago
Chiswick
Michael Page Technology
Salary: £60000 - £70000 per annum + Bonus + Bens
Posted: 3 days ago
London
Burns Sheehan
Salary: £70000 - £90000 per annum + no bonus + health + bens
Posted: 4 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 per annum
Posted: 10 days ago
London
Computer Futures
Salary: £100000 - £120000 per annum + Double OTE
Posted: 3 days ago