The first table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 761 748 798
Rank change year-on-year
-13 +50
Permanent jobs citing IVR 154 121 106
As % of all permanent IT jobs located in the UK 0.13% 0.11% 0.090%
As % of the Miscellaneous category 0.41% 0.34% 0.27%
Number of salaries quoted 116 99 74
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £27,500 £29,900 £31,360
10% offered a salary of more than £55,750 £85,000 £65,000
UK excluding London average salary £44,500 £41,250 £45,000
% change year-on-year
+7.87% -8.33%
Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
37178 35593 38853
As % of all permanent IT jobs located in the UK 31.59% 32.69% 32.95%
Number of salaries quoted 29538 28849 32915
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £28,500 £27,500 £28,000
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 24 July 2014 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 149 £45,000 +5.88% 15
London 0 48 £50,000 -33.33% 5
East of England +2 28 £48,000 +47.69% 2
South East -42 26 £47,500 +11.76% 3
Yorkshire -7 23 £37,500 -16.66% 2
Hertfordshire -10 21 £45,000 +38.46% 1
Berkshire +16 16 £47,500 +75.92% 2
West Yorkshire -29 16 £37,500 -16.66% 2
Leeds - 13 £37,500 -
North West -4 9 £48,500 +32.87% 3
South West -21 9 £30,000 -64.70%
Maidenhead - 8 - - 2
City of London -1 7 £55,000 - 1
South Yorkshire - 7 £35,000 -
Sheffield - 7 £35,000 -
Slough - 7 £47,500 -
Hemel Hempstead -10 6 £45,000 +38.46% 1
Brentwood +7 5 - - 1
Essex +2 5 - - 1
Bristol -4 5 £30,000 -64.70%
Watford -14 5 £44,000 +25.71%
West Midlands +10 4 £32,500 -18.75%
Manchester +9 4 £55,000 +57.14% 1
Surrey +3 4 £26,250 -44.73%
Cheshire -7 4 £48,500 +32.87% 1
Wiltshire - 4 £37,750 -
Bromley - 4 £62,500 - 1
Crawley +17 3 £52,500 +20.00%
West Sussex -4 3 £52,500 +16.66%
Worcestershire - 3 - -

IVR
Top 30 Related IT Skills

For the 6 months to 24 July 2014, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 128 (38.10%) Telecoms
2 77 (22.92%) Avaya
3 72 (21.43%) Finance
4 68 (20.24%) Internet
5 62 (18.45%) VoIP
6 61 (18.15%) SMS
6 61 (18.15%) Windows
7 57 (16.96%) PBX
8 54 (16.07%) Linux
9 51 (15.18%) Retail
10 49 (14.58%) Web Services
10 49 (14.58%) CTI
11 47 (13.99%) Genesys
11 47 (13.99%) Java
12 44 (13.10%) Cisco
13 41 (12.20%) Microsoft
14 40 (11.90%) Banking
15 39 (11.61%) XML
16 36 (10.71%) Project Management
17 33 (9.82%) Data Security
17 33 (9.82%) Mobile App
18 32 (9.52%) PCI DSS
18 32 (9.52%) SQL
19 31 (9.23%) ITIL
20 30 (8.93%) HTML
21 29 (8.63%) Marketing
21 29 (8.63%) Degree
21 29 (8.63%) Mitel
22 27 (8.04%) Retail Banking
23 26 (7.74%) Requirements Analysis

IVR
Top Related IT Skills by Category

For the 6 months to 24 July 2014, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 15 (4.46%) Node.js
2 11 (3.27%) MS Exchange
3 10 (2.98%) Lync
4 7 (2.08%) Blackberry Enterprise Server
4 7 (2.08%) Exchange Server 2010
5 4 (1.19%) SharePoint 2010
5 4 (1.19%) WebSphere
5 4 (1.19%) Exchange Server 2007
5 4 (1.19%) CMS
5 4 (1.19%) IIS
5 4 (1.19%) Apache
5 4 (1.19%) SharePoint
6 1 (0.30%) Tomcat
Applications
1 20 (5.95%) MS Office
2 10 (2.98%) MS Excel
3 8 (2.38%) MS Visio
4 7 (2.08%) MS Project
5 4 (1.19%) Adobe Illustrator
5 4 (1.19%) InDesign
5 4 (1.19%) Photoshop
6 1 (0.30%) MS PowerPoint
Business Applications
1 2 (0.60%) Nortel Periphonics
Cloud Services
1 15 (4.46%) SaaS
2 8 (2.38%) Amazon AWS
3 6 (1.79%) PaaS
Communications & Networking
1 68 (20.24%) Internet
2 62 (18.45%) VoIP
3 61 (18.15%) SMS
4 57 (16.96%) PBX
5 49 (14.58%) CTI
6 21 (6.25%) Unified Communications
7 19 (5.65%) VPN
7 19 (5.65%) LAN
8 18 (5.36%) TCP/IP
9 17 (5.06%) WAN
10 14 (4.17%) ISDN
10 14 (4.17%) DNS
10 14 (4.17%) HTTP
11 12 (3.57%) SS7
11 12 (3.57%) ISUP
12 11 (3.27%) INAP
12 11 (3.27%) QSIG
12 11 (3.27%) Firewall
12 11 (3.27%) Broadband
12 11 (3.27%) Wireshark
Database & Business Intelligence
1 15 (4.46%) MySQL
2 12 (3.57%) Big Data
3 10 (2.98%) MongoDB
3 10 (2.98%) InterSystems Cache
4 8 (2.38%) NoSQL
4 8 (2.38%) Hazelcast
4 8 (2.38%) Amazon DynamoDB
4 8 (2.38%) Amazon Redshift
4 8 (2.38%) SQL Server
5 2 (0.60%) SQL Server 2005
6 1 (0.30%) Relational Database
Development Applications
1 8 (2.38%) Git (software)
1 8 (2.38%) Jenkins
2 1 (0.30%) JUnit
General
1 128 (38.10%) Telecoms
2 72 (21.43%) Finance
3 51 (15.18%) Retail
4 40 (11.90%) Banking
5 29 (8.63%) Marketing
6 27 (8.04%) Retail Banking
7 10 (2.98%) Legal
7 10 (2.98%) Financial Institution
8 9 (2.68%) Front Office
9 8 (2.38%) Billing
10 7 (2.08%) Back Office
10 7 (2.08%) French Language
11 6 (1.79%) Games
12 4 (1.19%) German Language
13 2 (0.60%) Investment Banking
13 2 (0.60%) Advertising
14 1 (0.30%) Manufacturing
Job Titles
1 82 (24.40%) Analyst
2 49 (14.58%) Developer
3 43 (12.80%) Business Analyst
4 30 (8.93%) Architect
5 21 (6.25%) Software Developer
5 21 (6.25%) Solutions Architect
6 18 (5.36%) Payments Business Analyst
6 18 (5.36%) Test Analyst
7 17 (5.06%) Consultant
8 13 (3.87%) Infrastructure Manager
9 11 (3.27%) Senior Analyst
9 11 (3.27%) Voice Engineer
10 9 (2.68%) Software Engineer
10 9 (2.68%) Programmer
10 9 (2.68%) Support Analyst
10 9 (2.68%) Senior Voice Engineer
10 9 (2.68%) Software Programmer
11 8 (2.38%) Technical Tester
11 8 (2.38%) Avaya Engineer
11 8 (2.38%) Senior Consultant
Libraries, Frameworks & Software Standards
1 49 (14.58%) Web Services
2 39 (11.61%) XML
3 30 (8.93%) HTML
4 24 (7.14%) CSS
5 22 (6.55%) VXML
6 18 (5.36%) HTML5
7 17 (5.06%) SOAP
8 16 (4.76%) .NET
9 15 (4.46%) AngularJS
10 14 (4.17%) REST
11 13 (3.87%) Backbone.js
12 10 (2.98%) Rendezvous
12 10 (2.98%) Flash
13 9 (2.68%) jQuery
13 9 (2.68%) CSS3
14 8 (2.38%) CCXML
15 7 (2.08%) Middleware
15 7 (2.08%) KnockoutJS
16 6 (1.79%) Sass
16 6 (1.79%) LESS
Miscellaneous
1 33 (9.82%) Mobile App
2 25 (7.44%) APACS
2 25 (7.44%) Cryptography
3 24 (7.14%) SWIFT
4 18 (5.36%) Blackberry
5 12 (3.57%) Social Media
5 12 (3.57%) Clustering
6 11 (3.27%) Video Conferencing
7 10 (2.98%) Computer Science
8 8 (2.38%) Hedge funds
8 8 (2.38%) Smartphone
9 7 (2.08%) iPad
9 7 (2.08%) iPhone
10 6 (1.79%) Mobile Payment
11 5 (1.49%) Management Information System
12 4 (1.19%) Digital Media
12 4 (1.19%) Economics
12 4 (1.19%) Speech Recognition
13 3 (0.89%) Visualisation
14 2 (0.60%) Enterprise Software
Operating Systems
1 61 (18.15%) Windows
2 54 (16.07%) Linux
3 21 (6.25%) UNIX
4 18 (5.36%) Solaris
5 12 (3.57%) Windows Server 2008
5 12 (3.57%) Red Hat Enterprise Linux
5 12 (3.57%) Windows Server 2003
6 10 (2.98%) Apple iOS
6 10 (2.98%) Android
7 7 (2.08%) Windows XP
8 5 (1.49%) Windows Server 2012
8 5 (1.49%) Windows 7
9 4 (1.19%) CentOS
Processes & Methodologies
1 36 (10.71%) Project Management
2 33 (9.82%) Data Security
3 31 (9.23%) ITIL
4 26 (7.74%) Requirements Analysis
4 26 (7.74%) Project Planning
5 23 (6.85%) Analytics
6 20 (5.95%) Software Testing
6 20 (5.95%) Technical Architecture
7 19 (5.65%) Test Scripting
8 17 (5.06%) Workflow
9 16 (4.76%) CRM
10 14 (4.17%) TDD
11 13 (3.87%) Business Development
12 12 (3.57%) User Acceptance Testing
12 12 (3.57%) Service Delivery
13 11 (3.27%) Change Management
13 11 (3.27%) MVC
13 11 (3.27%) E-Commerce
13 11 (3.27%) Problem Management
13 11 (3.27%) Supplier Management
Programming Languages
1 47 (13.99%) Java
2 32 (9.52%) SQL
3 23 (6.85%) JavaScript
3 23 (6.85%) VB
4 21 (6.25%) C
5 20 (5.95%) PHP
6 19 (5.65%) C++
7 17 (5.06%) C#
8 11 (3.27%) Perl
9 10 (2.98%) MUMPS
9 10 (2.98%) Delphi
10 1 (0.30%) Python
10 1 (0.30%) PowerHouse
10 1 (0.30%) Ruby
10 1 (0.30%) Bash Shell
10 1 (0.30%) PowerShell
Qualifications
1 29 (8.63%) Degree
2 26 (7.74%) CCA
3 19 (5.65%) Cisco Certification
4 18 (5.36%) CCNA
5 12 (3.57%) ISEB
6 10 (2.98%) ISTQB Foundation Certification
7 8 (2.38%) MCSE
7 8 (2.38%) ITIL Certification
7 8 (2.38%) Microsoft Certification
8 6 (1.79%) HND
9 5 (1.49%) PRINCE2 Certification
10 4 (1.19%) Security Cleared
11 3 (0.89%) SC Cleared
12 2 (0.60%) CCNP
13 1 (0.30%) Avaya Certification
13 1 (0.30%) RHCE
13 1 (0.30%) A+ Certification
13 1 (0.30%) PRINCE2 Practitioner
13 1 (0.30%) JNCIA
13 1 (0.30%) ISTQB
Quality Assurance & Compliance
1 32 (9.52%) PCI DSS
2 25 (7.44%) Sarbanes-Oxley
2 25 (7.44%) ISO 8583
3 15 (4.46%) SLA
4 7 (2.08%) QA
5 5 (1.49%) ISO/IEC 27001
6 1 (0.30%) ISO 9001
6 1 (0.30%) ISO 14001
System Software
1 20 (5.95%) VMware Infrastructure
2 19 (5.65%) Active Directory
3 11 (3.27%) NFS
4 5 (1.49%) Hyper-V
5 4 (1.19%) vSphere
6 1 (0.30%) Kamailio
6 1 (0.30%) XenApp
Systems Management
1 15 (4.46%) Systems Management Server (SMS)
2 5 (1.49%) Cisco UCCX
3 4 (1.19%) SCCM
4 3 (0.89%) Netcool
4 3 (0.89%) CiscoWorks
4 3 (0.89%) Cisco CUCM
4 3 (0.89%) HP Quality Center
5 2 (0.60%) Cisco UCCE
5 2 (0.60%) ZABBIX
6 1 (0.30%) Cisco IPCC
Vendors
1 77 (22.92%) Avaya
2 47 (13.99%) Genesys
3 44 (13.10%) Cisco
4 41 (12.20%) Microsoft
5 29 (8.63%) Mitel
6 25 (7.44%) Citrix
7 21 (6.25%) VMware
8 20 (5.95%) Nortel
9 16 (4.76%) Apple
10 12 (3.57%) HP
10 12 (3.57%) Red Hat
10 12 (3.57%) TIBCO
10 12 (3.57%) Oracle
11 8 (2.38%) Verint
11 8 (2.38%) Jaspersoft
12 7 (2.08%) IBM
12 7 (2.08%) BMC
12 7 (2.08%) Redknee
13 6 (1.79%) Kofax
14 5 (1.49%) Siemens
Maidenhead, Berkshire
Three
Posted: Yesterday
Warrington, Cheshire
TalkTalk
Salary: Competitive
Posted: 2 days ago
London
Cyber Team
Salary: £25,000 per annum
Posted: 2 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 60K + Benefits
Posted: 2 days ago
Bury, Lancashire
Robert Walters
Salary: £12000 - £14000 per annum
Posted: 3 days ago
Preston
Interquest - Fulcrum Telecom
Salary: £16000 - £18000 per annum
Posted: 3 days ago
South East
Vodafone
Posted: 6 days ago
London
Recruitment Genius
Salary: £20000 - £30000 per annum
Posted: 7 days ago
Bradford
Recruitment Genius
Salary: £18000 - £30000 per annum
Posted: 10 days ago
Hemel Hempstead, Hertfordshire
Eckoh UK Ltd
Salary: From £40,000 to £50,000 per annum + Benefits
Posted: 12 days ago
Brentwood
Interquest - Fulcrum Telecom
Salary: Negotiable dependant on experience
Posted: 14 days ago
Bromley
Hays IT - Uk Posting account
Salary: £60000.00 - £65000.00 per annum + bens
Posted: 14 days ago
Maidenhead, Berkshire
Three
Posted: 23 days ago