The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 674 756 789
Rank change year-on-year
+82 +33
Permanent jobs citing IVR 221 162 118
As % of all permanent IT jobs located in the UK 0.20% 0.14% 0.11%
As % of the Miscellaneous category 0.50% 0.34% 0.27%
Number of salaries quoted 172 124 96
Average salary £55,000 £46,500 £42,500
Average salary % change year-on-year
+18.27% +9.41%
90% offered a salary of more than £32,500 £32,500 £29,800
10% offered a salary of more than £90,000 £58,250 £60,000
UK excluding London average salary £52,500 £44,500 £40,000
% change year-on-year
+17.97% +11.25%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
44212 47687 44044
As % of all permanent IT jobs located in the UK 40.01% 39.75% 40.11%
Number of salaries quoted 35122 37843 35783
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £28,000 £29,000 £27,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £40,000

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 1 July 2015 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 194 £52,500 +12.90% 16
South East +50 57 £40,000 -15.78% 2
London +42 40 £75,000 +53.84% 6
Surrey +31 25 £62,500 +138.09%
Yorkshire -10 25 £33,000 -8.33% 2
North West +7 18 £68,750 +25.00% 1
West Yorkshire +3 17 £32,250 -12.83% 2
East of England -3 17 £52,500 +17.97% 2
West Midlands -1 13 £55,000 +69.23%
Hertfordshire -11 13 £51,250 +15.16% 2
Hampshire +14 12 £40,000 -
Leeds +9 12 £33,000 -10.81% 2
Manchester +8 12 £75,000 +30.43% 1
Guildford - 12 £65,000 -
Staines - 12 £33,000 -
Midlands - 12 £50,000 -
Berkshire +6 11 £42,500 -10.52% 1
Hemel Hempstead -2 11 £50,000 +11.11% 2
North East - 10 £32,500 - 1
Tyne and Wear - 9 £32,500 - 1
City of London +33 8 £62,500 +4.16% 2
Wiltshire -5 8 £31,500 +12.50%
South West -12 8 £31,500 +5.00% 1
Birmingham -5 7 £60,000 +84.61%
Chatham - 7 £40,000 -
Kent - 7 £40,000 -
Hull - 6 £55,000 -
East Yorkshire - 6 £55,000 -
Chippenham +2 5 £30,500 +8.92%
Gateshead - 5 £27,500 - 1

IVR
Top 30 Related IT Skills

For the 6 months to 1 July 2015, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 115 (35.94%) CTI
2 112 (35.00%) Telecoms
3 90 (28.13%) Cisco
4 84 (26.25%) Avaya
5 77 (24.06%) CRM
6 76 (23.75%) Finance
7 74 (23.13%) SQL
8 70 (21.88%) Genesys
9 69 (21.56%) Degree
10 68 (21.25%) Oracle
11 66 (20.63%) Windows
12 65 (20.31%) Microsoft
13 62 (19.38%) VXML
14 58 (18.13%) PBX
15 57 (17.81%) Java
16 56 (17.50%) JavaScript
16 56 (17.50%) VoIP
17 54 (16.88%) Workforce Management Optimization
18 52 (16.25%) Agile Software Development
19 48 (15.00%) WFM
20 43 (13.44%) HTML
21 42 (13.13%) SQL Server
21 42 (13.13%) MS Excel
22 41 (12.81%) LAN
22 41 (12.81%) WAN
22 41 (12.81%) Analytical Skills
23 38 (11.88%) Verint
24 37 (11.56%) Speech Recognition
25 36 (11.25%) Firewall
26 35 (10.94%) Web Services

IVR
Top Related IT Skills by Category

For the 6 months to 1 July 2015, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 10 (3.13%) IIS
2 9 (2.81%) Tomcat
3 8 (2.50%) CMS
3 8 (2.50%) WebSphere
4 6 (1.88%) WebLogic
5 5 (1.56%) Exchange Server 2010
5 5 (1.56%) SharePoint
5 5 (1.56%) MS Exchange
6 3 (0.94%) JBoss
7 2 (0.63%) Apache
7 2 (0.63%) Node.js
8 1 (0.31%) Lync
Applications
1 42 (13.13%) MS Excel
2 29 (9.06%) MS Visio
3 23 (7.19%) MS PowerPoint
4 12 (3.75%) MS Project
4 12 (3.75%) MS Office
Business Applications
1 7 (2.19%) Primavera
2 3 (0.94%) SAP Oil and Gas
2 3 (0.94%) Remedy ITSM
3 2 (0.63%) Radian6
3 2 (0.63%) Dynamics CRM
Cloud Services
1 10 (3.13%) SaaS
2 5 (1.56%) Microsoft Azure
2 5 (1.56%) Amazon AWS
3 2 (0.63%) IaaS
4 1 (0.31%) Mimecast
4 1 (0.31%) Force.com
4 1 (0.31%) PaaS
Communications & Networking
1 115 (35.94%) CTI
2 58 (18.13%) PBX
3 56 (17.50%) VoIP
4 41 (12.81%) WAN
4 41 (12.81%) LAN
5 36 (11.25%) Firewall
6 31 (9.69%) DNS
7 26 (8.13%) Internet
8 25 (7.81%) VPN
9 22 (6.88%) IP Telephony
10 17 (5.31%) ISDN
11 16 (5.00%) VLAN
12 15 (4.69%) RTP
13 14 (4.38%) SSL
13 14 (4.38%) Cisco ICM
14 13 (4.06%) Cisco IOS
14 13 (4.06%) Q.931
14 13 (4.06%) TCP/IP
15 12 (3.75%) HTTP
15 12 (3.75%) LDAP
Database & Business Intelligence
1 42 (13.13%) SQL Server
2 16 (5.00%) Oracle Database
3 11 (3.44%) Relational Database
4 9 (2.81%) NoSQL
4 9 (2.81%) Data Warehouse
4 9 (2.81%) RDBMS
5 7 (2.19%) MySQL
5 7 (2.19%) MongoDB
6 6 (1.88%) SQL Server 2012
6 6 (1.88%) SQL Server 2008
7 5 (1.56%) InterSystems Cache
7 5 (1.56%) SQL Server Integration Services
7 5 (1.56%) SQL Server Analysis Services
8 3 (0.94%) DB2
9 2 (0.63%) Hadoop
Development Applications
1 8 (2.50%) Git (software)
2 6 (1.88%) Subversion
3 5 (1.56%) NUnit
3 5 (1.56%) Moq
4 4 (1.25%) Ant
4 4 (1.25%) JUnit
4 4 (1.25%) Maven
5 2 (0.63%) JIRA
5 2 (0.63%) Bugzilla
6 1 (0.31%) ClearCase
6 1 (0.31%) PHPUnit
6 1 (0.31%) Xdebug
General
1 112 (35.00%) Telecoms
2 76 (23.75%) Finance
3 26 (8.13%) Retail
4 19 (5.94%) Banking
4 19 (5.94%) Back Office
5 17 (5.31%) Marketing
6 12 (3.75%) Law
7 11 (3.44%) Financial Institution
8 9 (2.81%) Electronics
8 9 (2.81%) Retail Banking
9 6 (1.88%) Legal
10 4 (1.25%) Manufacturing
11 1 (0.31%) Pharmaceutical
11 1 (0.31%) Billing
Job Titles
1 32 (10.00%) Analyst
2 29 (9.06%) Architect
2 29 (9.06%) Developer
3 21 (6.56%) Account Manager
3 21 (6.56%) Designer
4 19 (5.94%) Project Manager
5 18 (5.63%) Solutions Designer
6 15 (4.69%) Test Analyst
6 15 (4.69%) Support Engineer
7 14 (4.38%) Software Developer
7 14 (4.38%) 3rd Line Support
8 13 (4.06%) Technical Architect
8 13 (4.06%) Professional Services Engineer
9 12 (3.75%) Voice Specialist
10 11 (3.44%) 3rd Line Support Engineer
11 10 (3.13%) Avaya Specialist
11 10 (3.13%) Enterprise Account Manager
11 10 (3.13%) Consultant
11 10 (3.13%) Sales Executive
12 9 (2.81%) Business Analyst
Libraries, Frameworks & Software Standards
1 62 (19.38%) VXML
2 43 (13.44%) HTML
3 35 (10.94%) Web Services
4 33 (10.31%) XML
5 29 (9.06%) REST
6 25 (7.81%) SOAP
7 22 (6.88%) CSS
8 21 (6.56%) .NET
9 19 (5.94%) JSON
10 18 (5.63%) XSLT
11 15 (4.69%) CCXML
12 13 (4.06%) TAPI
12 13 (4.06%) JTAPI
13 12 (3.75%) Ajax
13 12 (3.75%) JSP
14 11 (3.44%) J2EE
15 9 (2.81%) jQuery
15 9 (2.81%) Java EE
16 8 (2.50%) Middleware
17 7 (2.19%) ASP.NET
Miscellaneous
1 41 (12.81%) Analytical Skills
2 20 (6.25%) Enterprise Software
3 16 (5.00%) Computer Science
4 13 (4.06%) PKI
5 12 (3.75%) Biometrics
6 10 (3.13%) Management Information System
6 10 (3.13%) Mathematics
6 10 (3.13%) Social Media
7 9 (2.81%) Online Banking
8 8 (2.50%) Thin Client
8 8 (2.50%) Fat Client
9 7 (2.19%) Mobile App
10 5 (1.56%) Hybrid Cloud
10 5 (1.56%) Clustering
10 5 (1.56%) Client/Server
11 3 (0.94%) DTV
11 3 (0.94%) Mainframe
11 3 (0.94%) Tandem
11 3 (0.94%) Data Centre
11 3 (0.94%) VUI
Operating Systems
1 66 (20.63%) Windows
2 21 (6.56%) Linux
3 13 (4.06%) Windows Server 2012
4 12 (3.75%) Windows Server 2008
5 2 (0.63%) Apple iOS
5 2 (0.63%) UNIX
5 2 (0.63%) Android
6 1 (0.31%) Windows Server 2003
6 1 (0.31%) Windows 7
Processes & Methodologies
1 77 (24.06%) CRM
2 54 (16.88%) Workforce Management Optimization
3 52 (16.25%) Agile Software Development
4 48 (15.00%) WFM
5 37 (11.56%) Speech Recognition
6 34 (10.63%) Project Management
7 31 (9.69%) Stakeholder Management
8 30 (9.38%) ITIL
9 28 (8.75%) SDLC
10 27 (8.44%) Disaster Recovery
11 23 (7.19%) Analytics
12 22 (6.88%) ERP
13 21 (6.56%) PRINCE2
13 21 (6.56%) SOA
14 20 (6.25%) UML
14 20 (6.25%) Service Delivery
14 20 (6.25%) Customer Insight
14 20 (6.25%) Product Management
15 19 (5.94%) Time Management
15 19 (5.94%) User Stories
Programming Languages
1 74 (23.13%) SQL
2 57 (17.81%) Java
3 56 (17.50%) JavaScript
4 12 (3.75%) C#
5 11 (3.44%) C
6 7 (2.19%) T-SQL
7 6 (1.88%) VB
8 5 (1.56%) MUMPS
8 5 (1.56%) PHP
8 5 (1.56%) Delphi
9 4 (1.25%) Apex Code
10 3 (0.94%) C++
11 2 (0.63%) Erlang
11 2 (0.63%) PowerShell
12 1 (0.31%) VBScript
12 1 (0.31%) Perl
Qualifications
1 69 (21.56%) Degree
2 21 (6.56%) CCNA
2 21 (6.56%) Cisco Certification
3 11 (3.44%) Security Cleared
4 9 (2.81%) SC Cleared
4 9 (2.81%) ISEB
4 9 (2.81%) PMP
4 9 (2.81%) PMI Certification
5 8 (2.50%) PRINCE2 Certification
5 8 (2.50%) ISTQB
6 3 (0.94%) Chartered Engineer
7 2 (0.63%) A+ Certification
7 2 (0.63%) MBA
7 2 (0.63%) CCVP
8 1 (0.31%) CISM
8 1 (0.31%) CISSP
Quality Assurance & Compliance
1 20 (6.25%) PCI DSS
2 7 (2.19%) SLA
2 7 (2.19%) PMBOK
3 6 (1.88%) QA
4 1 (0.31%) ISO/IEC 27001
4 1 (0.31%) Data Quality
System Software
1 17 (5.31%) VMware Infrastructure
2 9 (2.81%) Active Directory
3 3 (0.94%) vSphere
4 1 (0.31%) UAG
4 1 (0.31%) KVM
4 1 (0.31%) VMware ESX
4 1 (0.31%) Hyper-V
Systems Management
1 18 (5.63%) Cisco UCCX
1 18 (5.63%) Cisco CUCM
2 16 (5.00%) Systems Management Server (SMS)
3 10 (3.13%) Cisco UCCE
4 3 (0.94%) Unicenter
5 2 (0.63%) Cisco IPCC
5 2 (0.63%) BladeLogic
Vendors
1 90 (28.13%) Cisco
2 84 (26.25%) Avaya
3 70 (21.88%) Genesys
4 68 (21.25%) Oracle
5 65 (20.31%) Microsoft
6 38 (11.88%) Verint
7 22 (6.88%) VMware
8 21 (6.56%) Nortel
9 16 (5.00%) IBM
10 15 (4.69%) KANA
11 12 (3.75%) CheckPoint
12 11 (3.44%) Salesforce.com
13 8 (2.50%) Cognizant
14 7 (2.19%) Siebel
15 6 (1.88%) TSYS
16 5 (1.56%) Zend
16 5 (1.56%) Polycom
16 5 (1.56%) Symantec
16 5 (1.56%) Remedy
17 4 (1.25%) SAP
Scotland
Cognizant
Posted: 1 hour ago
Hemel Hempstead, Hertfordshire
Evolution Recruitment Solutions
Salary: 30000 to 45000 plus benefits
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
Experis Ltd
Salary: excellent benefits
Posted: 22 hours ago
Leeds
Capita - ITIN
Salary: £48000.00 - £50000.00 per annum + Car
Posted: Yesterday
Gateshead, Tyne And Wear
World Pay
Salary: Competitive
Posted: 2 days ago
Leeds, West Yorkshire
SKY
Salary: Competitive base plus package
Posted: 2 days ago
London
ABRS
Salary: £30000 - £35000 per annum + package
Posted: 2 days ago
London
Streamline Connections
Salary: £100000 - £150000 per annum + Pension, Healthcare
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
Berkshire
DCL Search & Selection
Salary: £75000 - £80000 per annum + Benefits
Posted: 4 days ago
London
Client Server
Salary: £35k to £45k + benefits
Posted: 6 days ago
London
CLIENT SERVER
Salary: £35k to £45k + benefits
Posted: 6 days ago
City, London
TEKsystems
Salary: £55000 - £70000 per annum + Benefits and bonus
Posted: 6 days ago
Bristol, Avon
Southwest One
Salary: From £33,013 to £34,085 per annum
Posted: 9 days ago