The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 769 762 849
Rank change year-on-year
-7 +87
Permanent jobs citing IVR 142 219 152
As % of all permanent IT jobs located in the UK 0.15% 0.20% 0.13%
As % of the Miscellaneous category 0.35% 0.48% 0.32%
Number of salaries quoted 103 188 115
Median salary £41,250 £50,000 £45,000
Median salary % change year-on-year
-17.50% +11.11%
90% offered a salary of more than £28,750 £32,450 £27,500
10% offered a salary of more than £68,750 £90,000 £56,000
UK excluding London median salary £43,750 £50,000 £44,000
% change year-on-year
-12.50% +13.63%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
40481 45637 47431
As % of all permanent IT jobs located in the UK 41.34% 41.62% 40.48%
Number of salaries quoted 33027 36271 37454
Median salary £50,000 £47,500 £47,500
Median salary % change year-on-year
+5.26% -
90% offered a salary of more than £28,500 £27,500 £28,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IVR
Jobs Demand Trend

The demand trend of job ads citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 30 July 2016 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 118 £40,000 -15.78% 14
London +46 52 £29,000 -54.50% 4
City of London +94 30 £29,000 -53.60% 2
South East -17 29 £47,000 +11.90% 2
Berkshire -10 14 £28,500 -32.94%
Reading +9 13 £28,500 -32.94%
Scotland +15 12 £42,500 -
West Midlands +5 11 £36,250 -11.04% 1
Glasgow 0 10 - -
Surrey +9 9 £47,000 +11.90%
Yorkshire +17 6 £42,500 +28.78% 1
South West +12 6 £32,043 -35.26% 1
East of England +7 6 £40,000 -13.51% 2
Hampshire -3 6 £57,500 +21.05%
Guildford +8 5 £65,000 -
Stoke-on-Trent - 5 £25,000 -
Staffordshire - 5 £25,000 -
North West +17 4 £24,000 -56.36% 2
Farnborough +9 4 £57,500 +21.05%
West Yorkshire +4 4 £40,000 +26.98% 1
Luton - 4 £40,000 -
Bedfordshire - 4 £40,000 -
Staines +7 3 £45,000 +36.36%
East Midlands +3 3 £32,500 -38.09%
Manchester -10 3 £44,500 -19.09% 1
Birmingham -13 3 £45,000 -25.00%
Leeds +10 2 £36,250 +9.84% 1
East Yorkshire -12 2 £52,500 +5.00%
Hull -12 2 £52,500 +5.00%
Nottinghamshire - 2 £32,500 -

IVR
Top 30 Related IT Skills

For the 6 months to 30 July 2016, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for IVR.

1 135 (52.12%) VoIP
2 125 (48.26%) Cisco
3 102 (39.38%) Telecoms
4 96 (37.07%) WAN
5 90 (34.75%) Microsoft
6 89 (34.36%) Avaya
7 84 (32.43%) LAN
8 73 (28.19%) ITIL
9 70 (27.03%) CTI
10 67 (25.87%) MS Excel
11 65 (25.10%) Windows
12 61 (23.55%) Cisco Certification
13 60 (23.17%) Mitel
14 57 (22.01%) SLA
14 57 (22.01%) TCP/IP
15 51 (19.69%) Unified Communications
16 50 (19.31%) Project Management
16 50 (19.31%) Service Delivery
17 45 (17.37%) Firewall
18 44 (16.99%) VMware
19 42 (16.22%) PBX
20 41 (15.83%) Presales
21 40 (15.44%) Cisco UCCE
22 39 (15.06%) SQL
22 39 (15.06%) CCNA
23 37 (14.29%) Finance
24 36 (13.90%) Internet
24 36 (13.90%) Verint
25 35 (13.51%) CCNP
25 35 (13.51%) VXML

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (10.42%) Skype for Business
2 18 (6.95%) CMS
3 4 (1.54%) Blackberry Enterprise Server
3 4 (1.54%) Confluence
3 4 (1.54%) MS Exchange
4 3 (1.16%) Exchange Server 2010
4 3 (1.16%) IIS
5 2 (0.77%) SAS
6 1 (0.39%) Apache
6 1 (0.39%) nginx
6 1 (0.39%) SharePoint
6 1 (0.39%) Tomcat
6 1 (0.39%) WebSphere
Applications
1 67 (25.87%) MS Excel
2 24 (9.27%) MS Office
3 23 (8.88%) MS PowerPoint
4 13 (5.02%) MS Visio
5 2 (0.77%) InVision
5 2 (0.77%) OmniGraffle
6 1 (0.39%) MS Project
Business Applications
1 4 (1.54%) SAP Oil and Gas
2 2 (0.77%) Payment Gateway
3 1 (0.39%) SAP IS-U
Cloud Services
1 3 (1.16%) Mimecast
2 2 (0.77%) Adobe Creative Cloud
2 2 (0.77%) Amazon AWS
2 2 (0.77%) Cloud Computing
3 1 (0.39%) IBM PureFlex
3 1 (0.39%) Microsoft Azure
3 1 (0.39%) SaaS
Communications & Networking
1 135 (52.12%) VoIP
2 96 (37.07%) WAN
3 84 (32.43%) LAN
4 70 (27.03%) CTI
5 57 (22.01%) TCP/IP
6 51 (19.69%) Unified Communications
7 45 (17.37%) Firewall
8 42 (16.22%) PBX
9 36 (13.90%) Internet
10 30 (11.58%) IP Telephony
11 27 (10.42%) VPN
11 27 (10.42%) Wireless
12 25 (9.65%) Network Security
13 22 (8.49%) H.323
13 22 (8.49%) LDAP
13 22 (8.49%) Wi-Fi
14 21 (8.11%) Cisco IPT
15 20 (7.72%) PABX
16 19 (7.34%) Cisco ASA
17 18 (6.95%) MGCP
Database & Business Intelligence
1 26 (10.04%) SQL Server
2 12 (4.63%) Oracle Database
3 4 (1.54%) Data Warehouse
3 4 (1.54%) MySQL
3 4 (1.54%) Relational Database
4 3 (1.16%) SQL Server Integration Services
5 2 (0.77%) MS Access
6 1 (0.39%) Informix
6 1 (0.39%) MongoDB
6 1 (0.39%) OLAP
6 1 (0.39%) RDBMS
6 1 (0.39%) SQL Server 2008
6 1 (0.39%) SQL Server 2012
Development Applications
1 11 (4.25%) Eclipse
2 9 (3.47%) Subversion
3 8 (3.09%) JIRA
4 5 (1.93%) Oracle APEX
5 3 (1.16%) Bugzilla
5 3 (1.16%) Git (software)
6 2 (0.77%) Oracle Forms
6 2 (0.77%) ProC
General
1 102 (39.38%) Telecoms
2 37 (14.29%) Finance
3 10 (3.86%) Banking
4 8 (3.09%) Retail
5 7 (2.70%) Marketing
6 5 (1.93%) Games
6 5 (1.93%) Retail Banking
7 4 (1.54%) Back Office
7 4 (1.54%) Electronics
7 4 (1.54%) Front Office
7 4 (1.54%) Investment Banking
7 4 (1.54%) Legal
7 4 (1.54%) Manufacturing
8 3 (1.16%) Multimedia
8 3 (1.16%) Publishing
9 1 (0.39%) Billing
Job Titles
1 30 (11.58%) Service Desk Engineer
2 26 (10.04%) Analyst
2 26 (10.04%) Mitel Engineer
3 23 (8.88%) Consultant
3 23 (8.88%) Voice Engineer
4 18 (6.95%) Architect
5 17 (6.56%) Support Engineer
6 14 (5.41%) VoIP Engineer
7 12 (4.63%) Cisco Engineer
7 12 (4.63%) Genesys Specialist
7 12 (4.63%) Technical Leader
8 11 (4.25%) Communications Analyst
8 11 (4.25%) Network Engineer
8 11 (4.25%) Project Manager
8 11 (4.25%) Support Specialist
9 10 (3.86%) Mitel Support
9 10 (3.86%) Mitel VoIP Engineer
9 10 (3.86%) VoIP Support Engineer
10 9 (3.47%) Developer
10 9 (3.47%) Technical Architect
Libraries, Frameworks & Software Standards
1 35 (13.51%) VXML
2 18 (6.95%) .NET
3 10 (3.86%) Web Services
4 7 (2.70%) XML
5 6 (2.32%) RFC 2833
5 6 (2.32%) XMPP
6 5 (1.93%) HTML
6 5 (1.93%) JTAPI
6 5 (1.93%) TAPI
7 4 (1.54%) CCXML
8 3 (1.16%) .NET Framework
8 3 (1.16%) Android SDK
8 3 (1.16%) ASP.NET
8 3 (1.16%) CSS
8 3 (1.16%) EDI
8 3 (1.16%) iOS SDK
8 3 (1.16%) JSON
8 3 (1.16%) Kendo UI
8 3 (1.16%) REST
8 3 (1.16%) SOAP
Miscellaneous
1 32 (12.36%) Analytical Skills
2 23 (8.88%) Management Information System
2 23 (8.88%) Smartphone
3 22 (8.49%) Handset
4 15 (5.79%) Computer Science
5 13 (5.02%) Replication
5 13 (5.02%) Video Conferencing
6 10 (3.86%) Mobile App
6 10 (3.86%) Social Media
7 7 (2.70%) Data Centre
7 7 (2.70%) Enterprise Software
8 6 (2.32%) Driving Licence
8 6 (2.32%) Hybrid Cloud
9 5 (1.93%) Mathematics
10 3 (1.16%) Mobile Computing
10 3 (1.16%) User Experience
11 2 (0.77%) CESG
11 2 (0.77%) Mobile Banking
12 1 (0.39%) Clustering
12 1 (0.39%) PKI
Operating Systems
1 65 (25.10%) Windows
2 34 (13.13%) Linux
3 25 (9.65%) Windows Server
4 18 (6.95%) Windows Server 2008
5 17 (6.56%) Unix
6 7 (2.70%) Windows Server 2012
7 4 (1.54%) Android
7 4 (1.54%) Apple iOS
8 3 (1.16%) Windows 7
8 3 (1.16%) Windows NT
9 2 (0.77%) CentOS
9 2 (0.77%) Red Hat Enterprise Linux
9 2 (0.77%) Windows Server 2003
9 2 (0.77%) Windows Vista
10 1 (0.39%) Mac OS X
Processes & Methodologies
1 73 (28.19%) ITIL
2 50 (19.31%) Project Management
2 50 (19.31%) Service Delivery
3 41 (15.83%) Presales
4 34 (13.13%) Trend Analysis
5 32 (12.36%) Disaster Recovery
6 28 (10.81%) Continuous Improvement
7 26 (10.04%) Asset Management
8 23 (8.88%) IT Asset Management
9 22 (8.49%) Capacity Planning
10 19 (7.34%) Agile Software Development
10 19 (7.34%) Service Management
11 17 (6.56%) Analytics
12 16 (6.18%) Coaching
12 16 (6.18%) PRINCE2
13 15 (5.79%) Mentoring
13 15 (5.79%) Speech Recognition
14 14 (5.41%) Capacity Management
14 14 (5.41%) Line Management
15 13 (5.02%) Supplier Management
Programming Languages
1 39 (15.06%) SQL
2 14 (5.41%) C#
3 11 (4.25%) Java
4 9 (3.47%) C
5 7 (2.70%) T-SQL
6 5 (1.93%) JavaScript
7 3 (1.16%) C++
8 1 (0.39%) Bash Shell
8 1 (0.39%) PHP
8 1 (0.39%) VB
Qualifications
1 61 (23.55%) Cisco Certification
2 39 (15.06%) CCNA
3 35 (13.51%) CCNP
4 28 (10.81%) Degree
5 14 (5.41%) Security Cleared
6 13 (5.02%) Microsoft Certification
7 10 (3.86%) CCVP
8 8 (3.09%) CCNP Voice
8 8 (3.09%) ITIL Certification
8 8 (3.09%) MCP
9 7 (2.70%) MCSE
10 4 (1.54%) MCSA
11 3 (1.16%) Avaya Certification
12 2 (0.77%) Microsoft Certified Architect
12 2 (0.77%) PRINCE2 Certification
13 1 (0.39%) A+ Certification
13 1 (0.39%) CCSA
13 1 (0.39%) CCSE
Quality Assurance & Compliance
1 57 (22.01%) SLA
2 16 (6.18%) PCI DSS
3 15 (5.79%) QA
4 5 (1.93%) ISO/IEC 27001
5 4 (1.54%) PA-DSS
5 4 (1.54%) Sarbanes-Oxley
System Software
1 26 (10.04%) VMware Infrastructure
2 18 (6.95%) Active Directory
3 4 (1.54%) vSphere
4 1 (0.39%) KVM
4 1 (0.39%) Shibboleth
4 1 (0.39%) Virtual Desktop
4 1 (0.39%) VirtualBox
Systems Management
1 40 (15.44%) Cisco UCCE
2 34 (13.13%) Cisco CUCM
3 28 (10.81%) Cisco UCCX
4 10 (3.86%) Cisco IPCC
5 4 (1.54%) AirWatch
6 3 (1.16%) Systems Management Server (SMS)
7 1 (0.39%) HP NNM
7 1 (0.39%) Norton AntiVirus
7 1 (0.39%) OpenView
Vendors
1 125 (48.26%) Cisco
2 90 (34.75%) Microsoft
3 89 (34.36%) Avaya
4 60 (23.17%) Mitel
5 44 (16.99%) VMware
6 36 (13.90%) Verint
7 27 (10.42%) Oracle
8 25 (9.65%) Genesys
9 18 (6.95%) CheckPoint
10 14 (5.41%) Aruba
11 11 (4.25%) BT
11 11 (4.25%) Juniper
12 10 (3.86%) Salesforce.com
12 10 (3.86%) Siemens
13 7 (2.70%) HP
14 6 (2.32%) NEC
15 5 (1.93%) F5
15 5 (1.93%) Nortel
16 4 (1.54%) IBM
16 4 (1.54%) SAP
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £40000 per annum + benefits
Posted: 4 days ago
London
Venn Group
Salary: £45000 - £55000 Per Annum
Posted: Yesterday
England
Computer Futures
Salary: £65000 - £130000 per annum + competitive
Posted: 4 days ago
Taunton, Somerset
Southwest One
Salary: Up to £50,000 per annum
Posted: 9 days ago
Warwick, Warwickshire
First Utility
Salary: From £45,000 to £65,000 per annum + Bonus + Excellent Benefits
Posted: 15 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £35000 - £45000 per annum
Posted: 15 days ago
City, London
Schroders plc
Posted: 19 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £45000 - £60000 per annum
Posted: 15 days ago
South East England
Computer Futures
Salary: £120000 - £140000 per annum + competitive
Posted: 26 days ago