The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 676 781 759
Rank change year-on-year
+105 -22
Permanent jobs citing IVR 219 148 121
As % of all permanent IT jobs located in the UK 0.20% 0.13% 0.11%
As % of the Miscellaneous category 0.50% 0.32% 0.28%
Number of salaries quoted 188 111 99
Average salary £50,000 £45,000 £42,500
Average salary % change year-on-year
+11.11% +5.88%
90% offered a salary of more than £32,450 £27,500 £30,000
10% offered a salary of more than £90,000 £55,000 £85,000
UK excluding London average salary £50,000 £42,500 £40,000
% change year-on-year
+17.64% +6.25%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
44233 46035 43813
As % of all permanent IT jobs located in the UK 40.39% 39.35% 40.30%
Number of salaries quoted 35155 36206 35302
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £27,500 £28,625 £27,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £40,000

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 31 July 2015 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +58 182 £45,000 - 11
South East +37 62 £42,000 -9.67% 2
London +24 41 £62,500 +25.00% 3
Surrey +38 27 £42,000 +59.24%
Yorkshire +8 26 £33,000 -12.00%
Berkshire +14 25 £42,500 -10.52% 1
West Yorkshire +13 19 £31,500 -16.00%
East of England -3 19 £42,500 -11.45%
Reading - 19 £42,500 - 1
Hemel Hempstead +5 16 £46,250 +2.77%
Hertfordshire -17 16 £46,250 -0.53%
Staines - 15 £33,000 -
Leeds +17 14 £33,000 -12.00%
Midlands - 14 £70,000 -
Guildford +15 11 £65,000 +91.17%
North West -2 9 £55,000 +13.40% 4
City of London +27 8 £62,500 +13.63%
West Midlands -5 8 £40,750 +25.38% 1
Hull - 7 £50,000 -
East Yorkshire - 7 £50,000 -
Manchester +10 6 £55,000 +41.02% 1
Bradford - 6 £31,500 -
Hampshire +5 5 £47,500 +123.52% 1
North East - 5 £27,500 -
Gateshead - 5 £27,500 -
Tyne and Wear - 5 £27,500 -
Newbury - 5 £90,000 -
Farnborough - 4 £47,500 -
Glasgow - 4 - -
Scotland - 4 - -

IVR
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 150 (40.11%) CTI
2 118 (31.55%) Telecoms
3 113 (30.21%) CRM
4 100 (26.74%) Cisco
5 84 (22.46%) Avaya
5 84 (22.46%) Degree
6 82 (21.93%) Finance
7 81 (21.66%) SQL
8 78 (20.86%) Microsoft
9 77 (20.59%) Java
10 75 (20.05%) Oracle
11 69 (18.45%) JavaScript
11 69 (18.45%) Genesys
11 69 (18.45%) VXML
12 68 (18.18%) Agile Software Development
12 68 (18.18%) VoIP
13 66 (17.65%) Windows
14 64 (17.11%) HTML
14 64 (17.11%) PBX
15 59 (15.78%) Workforce Management Optimization
16 53 (14.17%) MS Excel
17 51 (13.64%) WFM
18 50 (13.37%) WAN
18 50 (13.37%) LAN
19 46 (12.30%) REST
20 45 (12.03%) SQL Server
21 43 (11.50%) Web Services
21 43 (11.50%) XML
21 43 (11.50%) Analytical Skills
22 42 (11.23%) Firewall

IVR
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 11 (2.94%) IIS
1 11 (2.94%) WebSphere
2 9 (2.41%) WebLogic
3 7 (1.87%) CMS
3 7 (1.87%) Tomcat
4 5 (1.34%) SharePoint
4 5 (1.34%) MS Exchange
4 5 (1.34%) Exchange Server 2010
5 2 (0.53%) Node.js
5 2 (0.53%) Lync
6 1 (0.27%) JBoss
Applications
1 53 (14.17%) MS Excel
2 40 (10.70%) MS Visio
3 35 (9.36%) MS PowerPoint
4 12 (3.21%) MS Office
5 11 (2.94%) MS Project
Business Applications
1 7 (1.87%) Primavera
2 3 (0.80%) SAP Oil and Gas
2 3 (0.80%) Dynamics CRM
3 2 (0.53%) Remedy ITSM
3 2 (0.53%) Radian6
Cloud Services
1 10 (2.67%) SaaS
2 5 (1.34%) Microsoft Azure
2 5 (1.34%) Amazon AWS
3 1 (0.27%) PaaS
3 1 (0.27%) Mimecast
3 1 (0.27%) Force.com
Communications & Networking
1 150 (40.11%) CTI
2 68 (18.18%) VoIP
3 64 (17.11%) PBX
4 50 (13.37%) LAN
4 50 (13.37%) WAN
5 42 (11.23%) Firewall
6 37 (9.89%) DNS
7 31 (8.29%) VPN
8 30 (8.02%) Internet
9 28 (7.49%) IP Telephony
10 22 (5.88%) ISDN
11 19 (5.08%) TCP/IP
12 18 (4.81%) SSL
13 17 (4.55%) Cisco IOS
14 16 (4.28%) Network Security
14 16 (4.28%) BIG-IP
14 16 (4.28%) VLAN
14 16 (4.28%) EIGRP
14 16 (4.28%) RTP
15 14 (3.74%) Q.931
Database & Business Intelligence
1 45 (12.03%) SQL Server
2 16 (4.28%) Oracle Database
3 12 (3.21%) Relational Database
4 10 (2.67%) NoSQL
4 10 (2.67%) RDBMS
5 8 (2.14%) MySQL
5 8 (2.14%) MongoDB
6 7 (1.87%) SQL Server 2012
6 7 (1.87%) SQL Server 2008
6 7 (1.87%) Data Warehouse
7 6 (1.60%) SQL Server Integration Services
7 6 (1.60%) SQL Server Analysis Services
8 3 (0.80%) InterSystems Cache
9 1 (0.27%) BusinessObjects
9 1 (0.27%) DB2
9 1 (0.27%) MS Access
Development Applications
1 8 (2.14%) Git (software)
2 5 (1.34%) Maven
2 5 (1.34%) Ant
2 5 (1.34%) JUnit
2 5 (1.34%) NUnit
2 5 (1.34%) Moq
3 4 (1.07%) Subversion
4 2 (0.53%) JIRA
4 2 (0.53%) Bugzilla
5 1 (0.27%) Xdebug
5 1 (0.27%) PHPUnit
5 1 (0.27%) ClearCase
General
1 118 (31.55%) Telecoms
2 82 (21.93%) Finance
3 32 (8.56%) Back Office
4 26 (6.95%) Banking
5 25 (6.68%) Retail
6 16 (4.28%) Marketing
7 14 (3.74%) Financial Institution
8 10 (2.67%) Retail Banking
9 9 (2.41%) Electronics
9 9 (2.41%) Law
9 9 (2.41%) Legal
10 4 (1.07%) Manufacturing
11 2 (0.53%) Billing
12 1 (0.27%) Pharmaceutical
Job Titles
1 34 (9.09%) Developer
2 33 (8.82%) Analyst
3 32 (8.56%) Designer
4 31 (8.29%) Architect
4 31 (8.29%) Solutions Designer
5 26 (6.95%) Account Manager
6 19 (5.08%) Project Manager
7 18 (4.81%) Software Developer
8 17 (4.55%) Test Analyst
9 16 (4.28%) Voice Specialist
10 15 (4.01%) Sales Executive
11 14 (3.74%) Support Engineer
11 14 (3.74%) Technical Architect
12 13 (3.48%) Professional Services Engineer
13 11 (2.94%) Consultant
13 11 (2.94%) Network Engineer
13 11 (2.94%) 3rd Line Support
14 10 (2.67%) Senior Manager
14 10 (2.67%) Enterprise Account Manager
14 10 (2.67%) Avaya Specialist
Libraries, Frameworks & Software Standards
1 69 (18.45%) VXML
2 64 (17.11%) HTML
3 46 (12.30%) REST
4 43 (11.50%) Web Services
4 43 (11.50%) XML
5 41 (10.96%) SOAP
6 37 (9.89%) CSS
7 32 (8.56%) JSON
8 31 (8.29%) XSLT
9 25 (6.68%) .NET
10 20 (5.35%) CCXML
11 15 (4.01%) J2EE
11 15 (4.01%) JSP
12 14 (3.74%) TAPI
12 14 (3.74%) JTAPI
12 14 (3.74%) Middleware
13 13 (3.48%) Java EE
13 13 (3.48%) Ajax
14 10 (2.67%) jQuery
15 9 (2.41%) ASP.NET
Miscellaneous
1 43 (11.50%) Analytical Skills
2 24 (6.42%) Enterprise Software
3 15 (4.01%) Computer Science
4 14 (3.74%) PKI
5 11 (2.94%) Social Media
6 10 (2.67%) Mathematics
6 10 (2.67%) Online Banking
6 10 (2.67%) Biometrics
6 10 (2.67%) Management Information System
7 7 (1.87%) Thin Client
7 7 (1.87%) Fat Client
7 7 (1.87%) Mobile App
8 5 (1.34%) Hybrid Cloud
8 5 (1.34%) Client/Server
8 5 (1.34%) Clustering
9 3 (0.80%) Tandem
9 3 (0.80%) DTV
9 3 (0.80%) Video Conferencing
10 2 (0.53%) Data Centre
10 2 (0.53%) Mobile Payment
Operating Systems
1 66 (17.65%) Windows
2 22 (5.88%) Linux
3 14 (3.74%) Windows Server 2012
4 13 (3.48%) Windows Server 2008
5 2 (0.53%) UNIX
5 2 (0.53%) Apple iOS
5 2 (0.53%) Windows Server 2003
5 2 (0.53%) Android
6 1 (0.27%) Windows 7
Processes & Methodologies
1 113 (30.21%) CRM
2 68 (18.18%) Agile Software Development
3 59 (15.78%) Workforce Management Optimization
4 51 (13.64%) WFM
5 41 (10.96%) Speech Recognition
6 37 (9.89%) SDLC
7 35 (9.36%) Stakeholder Management
8 34 (9.09%) Analytics
9 33 (8.82%) SOA
9 33 (8.82%) Knowledge Management
10 32 (8.56%) UML
10 32 (8.56%) Project Management
10 32 (8.56%) User Stories
10 32 (8.56%) Product Management
11 31 (8.29%) Coaching
11 31 (8.29%) Software Delivery
11 31 (8.29%) Requirements Analysis
12 29 (7.75%) Disaster Recovery
13 27 (7.22%) Business Development
14 26 (6.95%) ITIL
Programming Languages
1 81 (21.66%) SQL
2 77 (20.59%) Java
3 69 (18.45%) JavaScript
4 16 (4.28%) C#
5 10 (2.67%) C
6 9 (2.41%) PHP
7 8 (2.14%) T-SQL
8 6 (1.60%) C++
8 6 (1.60%) VB
9 4 (1.07%) Apex Code
10 3 (0.80%) MUMPS
10 3 (0.80%) Delphi
11 2 (0.53%) PowerShell
12 1 (0.27%) Perl
12 1 (0.27%) VBScript
Qualifications
1 84 (22.46%) Degree
2 30 (8.02%) Cisco Certification
2 30 (8.02%) CCNA
3 12 (3.21%) Security Cleared
4 10 (2.67%) SC Cleared
5 9 (2.41%) ISTQB
5 9 (2.41%) ISEB
5 9 (2.41%) PMP
5 9 (2.41%) PMI Certification
6 7 (1.87%) PRINCE2 Certification
7 5 (1.34%) CCVP
8 3 (0.80%) Chartered Engineer
9 2 (0.53%) MBA
9 2 (0.53%) A+ Certification
10 1 (0.27%) Avaya Certification
10 1 (0.27%) CISM
10 1 (0.27%) CISSP
10 1 (0.27%) CCNP
Quality Assurance & Compliance
1 21 (5.61%) PCI DSS
2 7 (1.87%) PMBOK
3 5 (1.34%) QA
4 4 (1.07%) SLA
5 1 (0.27%) ISO/IEC 27001
5 1 (0.27%) Data Quality
System Software
1 14 (3.74%) VMware Infrastructure
2 9 (2.41%) Active Directory
3 3 (0.80%) vSphere
4 1 (0.27%) UAG
4 1 (0.27%) KVM
4 1 (0.27%) VMware ESX
4 1 (0.27%) Hyper-V
Systems Management
1 25 (6.68%) Cisco UCCX
2 23 (6.15%) Cisco CUCM
3 18 (4.81%) Systems Management Server (SMS)
4 11 (2.94%) Cisco UCCE
5 4 (1.07%) Cisco IPCC
6 2 (0.53%) BladeLogic
6 2 (0.53%) Unicenter
6 2 (0.53%) CA Spectrum
Vendors
1 100 (26.74%) Cisco
2 84 (22.46%) Avaya
3 78 (20.86%) Microsoft
4 75 (20.05%) Oracle
5 69 (18.45%) Genesys
6 36 (9.63%) Verint
7 23 (6.15%) Nortel
8 20 (5.35%) VMware
8 20 (5.35%) KANA
9 18 (4.81%) IBM
10 16 (4.28%) CheckPoint
11 12 (3.21%) Salesforce.com
12 9 (2.41%) Siebel
12 9 (2.41%) Cognizant
13 8 (2.14%) BEA
14 6 (1.60%) TSYS
14 6 (1.60%) Zend
15 5 (1.34%) Polycom
15 5 (1.34%) Symantec
15 5 (1.34%) Remedy
Salford, Lancashire
Premier IT
Salary: £27000 - £37000 per annum + benefits
Posted: Yesterday
London
Michael Page Technology
Salary: £80000 - £100000 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
EE
Salary: Competitive + Benefits
Posted: 3 days ago
London
Streamline Connections
Salary: £50000 - £75000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
ISL
Salary: Highly competitive
Posted: 3 days ago
Reading, Berkshire
Opus Recruitment Solutions Ltd
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Liverpool
Progressive Recruitment
Salary: competitive
Posted: 13 days ago
Coventry
Hays IT - Uk Posting account
Salary: £32000.00 per annum
Posted: 17 days ago