The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 763 772 734
Rank change year-on-year
+9 -38
Permanent jobs citing IVR 142 101 160
As % of all permanent IT jobs located in the UK 0.12% 0.095% 0.14%
As % of the Miscellaneous category 0.33% 0.24% 0.35%
Number of salaries quoted 107 68 137
Average salary £45,000 £45,000 £47,500
Average salary % change year-on-year
- -5.26%
90% offered a salary of more than £26,400 £32,500 £30,000
10% offered a salary of more than £63,500 £85,000 £77,000
UK excluding London average salary £45,000 £45,000 £40,000
% change year-on-year
- +12.50%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
42993 41429 45795
As % of all permanent IT jobs located in the UK 37.68% 38.91% 38.99%
Number of salaries quoted 33604 33705 38462
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £28,000 £27,500 £27,500
10% offered a salary of more than £72,500 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 23 September 2014 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +22 136 £45,000 - 15
London +26 40 £45,000 -20.00% 5
South East -16 23 £28,500 -32.94% 4
East of England -4 21 £48,000 +28.00% 2
Yorkshire -28 21 £38,250 -15.00%
West Yorkshire -9 19 £39,500 -12.22%
Hertfordshire -9 16 £48,000 +28.00% 1
Leeds - 16 £45,000 -
South West -27 14 £37,500 -55.88%
Berkshire -3 13 £46,500 -11.42% 2
City of London +24 10 £65,000 - 4
Bristol -5 9 £37,500 -55.88%
Maidenhead - 9 - -
West Midlands -10 8 £33,750 - 2
North West -16 7 £48,500 -22.40%
Surrey -8 6 £26,500 +8.16%
Hemel Hempstead -12 5 £45,000 +38.46% 1
Redditch - 5 - - 1
Worcestershire - 5 - - 1
Bromley -7 4 £62,500 -
Hampshire -8 4 £25,250 +29.48%
Slough - 4 £46,500 - 1
Wiltshire - 4 £47,500 -
Essex +6 3 £27,500 -45.00% 1
Cheshire -21 3 £48,500 -25.38%
Swindon - 3 £48,750 -
Basingstoke +1 2 £28,500 +46.15%
Brentwood -1 2 - - 1
Manchester -8 2 £39,000 -22.77%
Bedfordshire -11 2 £75,000 +177.77%

IVR
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 116 (38.03%) Telecoms
2 87 (28.52%) Avaya
3 65 (21.31%) Internet
3 65 (21.31%) VoIP
4 63 (20.66%) Finance
5 61 (20.00%) Windows
6 60 (19.67%) PBX
7 58 (19.02%) SMS
8 50 (16.39%) Linux
8 50 (16.39%) Cisco
9 47 (15.41%) Retail
10 42 (13.77%) Web Services
10 42 (13.77%) XML
11 40 (13.11%) CTI
12 39 (12.79%) Genesys
13 36 (11.80%) ITIL
13 36 (11.80%) Mobile App
14 35 (11.48%) Project Management
15 34 (11.15%) Mitel
16 33 (10.82%) Java
17 32 (10.49%) SQL
17 32 (10.49%) Banking
18 31 (10.16%) PCI DSS
18 31 (10.16%) Microsoft
19 29 (9.51%) Degree
20 28 (9.18%) Data Security
21 27 (8.85%) TCP/IP
21 27 (8.85%) JavaScript
22 26 (8.52%) Retail Banking
23 25 (8.20%) Software Testing

IVR
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 16 (5.25%) MS Exchange
2 14 (4.59%) Node.js
3 12 (3.93%) Lync
4 11 (3.61%) Exchange Server 2010
4 11 (3.61%) Blackberry Enterprise Server
5 4 (1.31%) Tomcat
5 4 (1.31%) SharePoint
5 4 (1.31%) Exchange Server 2007
5 4 (1.31%) SharePoint 2010
6 3 (0.98%) IIS
7 2 (0.66%) CMS
Applications
1 24 (7.87%) MS Office
2 12 (3.93%) MS Visio
3 11 (3.61%) MS Project
4 10 (3.28%) MS Excel
5 4 (1.31%) Photoshop
5 4 (1.31%) Adobe Illustrator
5 4 (1.31%) InDesign
Cloud Services
1 13 (4.26%) SaaS
2 6 (1.97%) PaaS
3 4 (1.31%) AWS Data Pipeline
3 4 (1.31%) Amazon AWS
Communications & Networking
1 65 (21.31%) VoIP
1 65 (21.31%) Internet
2 60 (19.67%) PBX
3 58 (19.02%) SMS
4 40 (13.11%) CTI
5 27 (8.85%) TCP/IP
6 23 (7.54%) ISDN
7 22 (7.21%) VPN
8 20 (6.56%) DNS
8 20 (6.56%) LAN
9 19 (6.23%) WAN
9 19 (6.23%) Firewall
9 19 (6.23%) Unified Communications
10 16 (5.25%) HTTP
11 15 (4.92%) SS7
11 15 (4.92%) ISUP
12 14 (4.59%) LDAP
13 13 (4.26%) Broadband
13 13 (4.26%) INAP
13 13 (4.26%) Wireshark
Database & Business Intelligence
1 11 (3.61%) SQL Server
2 9 (2.95%) InterSystems Cache
3 8 (2.62%) MySQL
3 8 (2.62%) Big Data
4 6 (1.97%) NoSQL
5 4 (1.31%) Amazon Redshift
5 4 (1.31%) Hazelcast
5 4 (1.31%) Amazon DynamoDB
5 4 (1.31%) MongoDB
6 3 (0.98%) Relational Database
7 2 (0.66%) SQL Server 2005
Development Applications
1 6 (1.97%) Git (software)
2 4 (1.31%) Jenkins
3 2 (0.66%) Bugzilla
3 2 (0.66%) Subversion
3 2 (0.66%) JIRA
General
1 116 (38.03%) Telecoms
2 63 (20.66%) Finance
3 47 (15.41%) Retail
4 32 (10.49%) Banking
5 26 (8.52%) Retail Banking
6 25 (8.20%) Marketing
7 9 (2.95%) Billing
7 9 (2.95%) Legal
7 9 (2.95%) Financial Institution
8 7 (2.30%) Front Office
8 7 (2.30%) French Language
9 6 (1.97%) Games
10 5 (1.64%) Back Office
11 4 (1.31%) German Language
12 2 (0.66%) International Banking
12 2 (0.66%) Advertising
13 1 (0.33%) Manufacturing
Job Titles
1 75 (24.59%) Analyst
2 38 (12.46%) Developer
3 32 (10.49%) Business Analyst
4 30 (9.84%) Architect
5 21 (6.89%) Software Developer
6 20 (6.56%) Payments Business Analyst
7 19 (6.23%) Solutions Architect
8 16 (5.25%) Support Analyst
8 16 (5.25%) Support Engineer
9 14 (4.59%) Test Analyst
10 13 (4.26%) Voice Engineer
10 13 (4.26%) Infrastructure Manager
11 12 (3.93%) Technical Support
12 11 (3.61%) Technical Engineer
12 11 (3.61%) Senior Voice Engineer
13 10 (3.28%) 2nd Line Support Analyst
13 10 (3.28%) Consultant
13 10 (3.28%) 2nd Line Support
13 10 (3.28%) Technical Support Engineer
14 9 (2.95%) Desktop Support Analyst
Libraries, Frameworks & Software Standards
1 42 (13.77%) Web Services
1 42 (13.77%) XML
2 22 (7.21%) HTML
3 19 (6.23%) SOAP
4 17 (5.57%) VXML
4 17 (5.57%) HTML5
5 15 (4.92%) CSS
5 15 (4.92%) .NET
6 14 (4.59%) AngularJS
7 13 (4.26%) Rendezvous
8 12 (3.93%) Backbone.js
9 10 (3.28%) REST
9 10 (3.28%) Flash
10 8 (2.62%) CCXML
10 8 (2.62%) jQuery
10 8 (2.62%) CSS3
11 6 (1.97%) WebSockets
11 6 (1.97%) KnockoutJS
11 6 (1.97%) Sass
11 6 (1.97%) LESS
Miscellaneous
1 36 (11.80%) Mobile App
2 25 (8.20%) Blackberry
3 24 (7.87%) APACS
3 24 (7.87%) Cryptography
4 23 (7.54%) SWIFT
4 23 (7.54%) Analytical Skills
5 19 (6.23%) Video Conferencing
6 13 (4.26%) Clustering
7 12 (3.93%) iPhone
7 12 (3.93%) User Experience
8 11 (3.61%) Social Media
8 11 (3.61%) iPad
9 9 (2.95%) Hedge funds
9 9 (2.95%) Smartphone
10 8 (2.62%) Computer Science
10 8 (2.62%) Mobile Payment
11 6 (1.97%) Management Information System
12 4 (1.31%) Biometrics
12 4 (1.31%) Economics
12 4 (1.31%) PDA
Operating Systems
1 61 (20.00%) Windows
2 50 (16.39%) Linux
3 18 (5.90%) UNIX
4 17 (5.57%) Windows Server 2003
4 17 (5.57%) Windows Server 2008
5 16 (5.25%) Solaris
6 14 (4.59%) Red Hat Enterprise Linux
7 12 (3.93%) Windows XP
8 10 (3.28%) Android
8 10 (3.28%) Apple iOS
9 9 (2.95%) Windows 7
10 6 (1.97%) Windows Server 2012
11 1 (0.33%) CentOS
11 1 (0.33%) Windows NT
Processes & Methodologies
1 36 (11.80%) ITIL
2 35 (11.48%) Project Management
3 28 (9.18%) Data Security
4 25 (8.20%) Software Testing
4 25 (8.20%) Requirements Analysis
4 25 (8.20%) Project Planning
5 19 (6.23%) CRM
6 18 (5.90%) Agile Software Development
7 16 (5.25%) Mentoring
8 15 (4.92%) Service Delivery
8 15 (4.92%) User Acceptance Testing
8 15 (4.92%) Test Scripting
9 14 (4.59%) Supplier Management
9 14 (4.59%) Analytics
10 12 (3.93%) Stakeholder Management
11 10 (3.28%) TDD
11 10 (3.28%) Change Management
11 10 (3.28%) MVC
11 10 (3.28%) Service Management
11 10 (3.28%) Technical Architecture
Programming Languages
1 33 (10.82%) Java
2 32 (10.49%) SQL
3 27 (8.85%) JavaScript
4 23 (7.54%) VB
5 15 (4.92%) PHP
5 15 (4.92%) C#
6 13 (4.26%) C
6 13 (4.26%) Perl
7 10 (3.28%) Delphi
8 9 (2.95%) MUMPS
9 8 (2.62%) C++
10 2 (0.66%) T-SQL
11 1 (0.33%) Python
11 1 (0.33%) Pascal
11 1 (0.33%) PowerHouse
11 1 (0.33%) Ruby
11 1 (0.33%) PowerShell
11 1 (0.33%) PL/SQL
Qualifications
1 29 (9.51%) Degree
2 25 (8.20%) CCA
2 25 (8.20%) Cisco Certification
3 24 (7.87%) CCNA
4 16 (5.25%) ISEB
5 13 (4.26%) ISTQB Foundation Certification
6 8 (2.62%) MCSE
6 8 (2.62%) CCNP
6 8 (2.62%) Microsoft Certification
6 8 (2.62%) ITIL Certification
7 5 (1.64%) HND
7 5 (1.64%) PRINCE2 Certification
7 5 (1.64%) Security Cleared
8 3 (0.98%) A+ Certification
9 2 (0.66%) SC Cleared
9 2 (0.66%) Avaya Certification
9 2 (0.66%) PMP
9 2 (0.66%) PMI Certification
10 1 (0.33%) ISTQB
10 1 (0.33%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 31 (10.16%) PCI DSS
2 24 (7.87%) ISO 8583
2 24 (7.87%) Sarbanes-Oxley
3 19 (6.23%) SLA
4 6 (1.97%) QA
5 4 (1.31%) ISO/IEC 27001
6 1 (0.33%) ISO 9001
6 1 (0.33%) ISO 14001
System Software
1 25 (8.20%) Active Directory
2 15 (4.92%) VMware Infrastructure
3 13 (4.26%) NFS
4 3 (0.98%) Hyper-V
5 1 (0.33%) XenApp
5 1 (0.33%) vSphere
5 1 (0.33%) UAG
Systems Management
1 11 (3.61%) Cisco CUCM
2 9 (2.95%) Cisco UCCX
3 6 (1.97%) Systems Management Server (SMS)
4 4 (1.31%) SCCM
5 2 (0.66%) Cisco UCCE
5 2 (0.66%) HP Quality Center
6 1 (0.33%) Netcool
6 1 (0.33%) Cisco IPCC
6 1 (0.33%) CiscoWorks
Vendors
1 87 (28.52%) Avaya
2 50 (16.39%) Cisco
3 39 (12.79%) Genesys
4 34 (11.15%) Mitel
5 31 (10.16%) Microsoft
6 24 (7.87%) Citrix
7 19 (6.23%) Apple
8 16 (5.25%) VMware
8 16 (5.25%) Nortel
9 14 (4.59%) Oracle
9 14 (4.59%) Red Hat
10 13 (4.26%) TIBCO
11 11 (3.61%) HP
11 11 (3.61%) BMC
12 10 (3.28%) Kofax
13 9 (2.95%) Redknee
14 8 (2.62%) Verint
15 6 (1.97%) CheckPoint
15 6 (1.97%) Siemens
15 6 (1.97%) Juniper
Bracknell, Berkshire
Vodafone
Posted: Yesterday
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £52,000 to £55,000 per annum up to 55k plus 25 days holiday and o
Posted: Yesterday
Hemel Hempstead
Recruitment Genius
Salary: £30000 - £38000 per annum
Posted: 4 days ago
Leicester, Leicestershire
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: Up to £43,000 per annum + bonus, pension, overtime, shares
Posted: 5 days ago
Redditch, Worcestershire
Emponics Ltd
Salary: £ negotiable
Posted: 5 days ago
South East England
Real Staffing
Salary: £50000 - £60000 per annum + 20% Bonus+Pension+Healthcare+Car/Allowance
Posted: 11 days ago
Burton-On-Trent, Staffordshire
Healthcare-at-Home.co.uk
Salary: Up to £43,000 per annum - Grade 7
Posted: 13 days ago
City of London
The People Network
Salary: £80000 - £90000 per annum + Benefits
Posted: 15 days ago
London
Recruitment Genius
Salary: £20000 - £30000 per annum
Posted: 15 days ago
City of London
iKonnect
Salary: £70000 - £71000 per annum + Package
Posted: 15 days ago
City of London
Claremont Consulting Limited
Salary: £40000 - £50000 per annum + benefits
Posted: 15 days ago
Brentwood, Essex
IFDS
Salary: Competitive plus benefits
Posted: 18 days ago
City of London
iKonnect
Salary: £70000 - £71000 per annum + Package
Posted: 18 days ago
Slough
Bluefire Consulting
Salary: £50000 - £60000 per annum + Bonus + Excellent Benefits
Posted: 18 days ago