The first table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 735 747 785
Rank change year-on-year
+12 +38
Permanent jobs citing IVR 146 123 110
As % of all permanent IT jobs located in the UK 0.13% 0.11% 0.094%
As % of the Miscellaneous category 0.40% 0.35% 0.28%
Number of salaries quoted 109 101 78
Average salary £45,000 £43,000 £45,000
Average salary % change year-on-year
+4.65% -4.44%
90% offered a salary of more than £27,400 £30,000 £30,144
10% offered a salary of more than £55,250 £85,000 £69,500
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
36607 35453 38800
As % of all permanent IT jobs located in the UK 31.44% 32.70% 33.03%
Number of salaries quoted 28967 28691 32839
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £28,500 £27,500 £28,000
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IVR within the UK as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 1 August 2014 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the UK over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -35 140 £45,000 +5.26% 14
London -1 44 £50,000 -16.66% 5
East of England -5 27 £48,000 +47.69% 3
South East -19 27 £46,500 +12.72% 1
Yorkshire -10 23 £37,500 -16.66% 4
Hertfordshire -10 20 £46,500 +37.77% 2
Berkshire +10 17 £47,000 +74.07%
West Yorkshire -31 17 £37,500 -16.66% 3
Leeds - 14 £37,500 - 2
Maidenhead - 9 - -
South West -20 8 £30,000 -64.70%
North West -4 7 £48,500 +31.08% 1
Slough - 7 £46,500 -
Hemel Hempstead -9 6 £45,000 +38.46% 2
Brentwood +10 5 - - 1
Essex +6 5 - - 1
Surrey -7 5 £26,375 -44.47%
City of London -8 5 £60,000 - 1
South Yorkshire - 5 £35,000 -
Sheffield - 5 £35,000 -
Cheshire -6 4 £48,500 +32.87%
Bristol -6 4 £30,000 -64.70%
Watford -15 4 £44,000 +25.71%
Bromley - 4 £62,500 - 1
Wiltshire - 4 £37,750 -
West Midlands +6 3 £32,500 -18.75%
Crawley +17 2 £40,000 -8.57%
Manchester +1 2 £39,000 +11.42%
Bedfordshire -3 2 £75,000 +130.76%
West Sussex -7 2 £52,500 +20.00%

IVR
Top 30 Related IT Skills

For the 6 months to 1 August 2014, IT jobs within the UK citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 129 (38.51%) Telecoms
2 77 (22.99%) Avaya
3 72 (21.49%) Finance
4 68 (20.30%) Internet
5 67 (20.00%) VoIP
6 62 (18.51%) SMS
7 59 (17.61%) Windows
8 58 (17.31%) PBX
9 54 (16.12%) Linux
10 50 (14.93%) Retail
11 48 (14.33%) Web Services
11 48 (14.33%) CTI
12 47 (14.03%) Java
13 46 (13.73%) Cisco
14 45 (13.43%) Genesys
15 41 (12.24%) XML
16 40 (11.94%) Microsoft
16 40 (11.94%) Banking
17 34 (10.15%) Mobile App
18 33 (9.85%) Project Management
18 33 (9.85%) Data Security
19 32 (9.55%) ITIL
19 32 (9.55%) PCI DSS
20 30 (8.96%) Mitel
20 30 (8.96%) SQL
21 29 (8.66%) HTML
21 29 (8.66%) Degree
22 28 (8.36%) Marketing
23 27 (8.06%) Retail Banking
24 26 (7.76%) Requirements Analysis

IVR
Top Related IT Skills by Category

For the 6 months to 1 August 2014, IT jobs within the UK citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 15 (4.48%) Node.js
2 12 (3.58%) Lync
3 10 (2.99%) MS Exchange
4 6 (1.79%) Exchange Server 2010
4 6 (1.79%) Blackberry Enterprise Server
5 4 (1.19%) SharePoint 2010
5 4 (1.19%) Exchange Server 2007
5 4 (1.19%) IIS
5 4 (1.19%) SharePoint
5 4 (1.19%) CMS
6 3 (0.90%) Apache
6 3 (0.90%) WebSphere
7 1 (0.30%) Tomcat
Applications
1 20 (5.97%) MS Office
2 11 (3.28%) MS Excel
3 7 (2.09%) MS Visio
4 6 (1.79%) MS Project
5 4 (1.19%) Photoshop
5 4 (1.19%) Adobe Illustrator
5 4 (1.19%) InDesign
6 1 (0.30%) MS PowerPoint
Business Applications
1 2 (0.60%) Nortel Periphonics
Cloud Services
1 15 (4.48%) SaaS
2 8 (2.39%) Amazon AWS
3 6 (1.79%) PaaS
Communications & Networking
1 68 (20.30%) Internet
2 67 (20.00%) VoIP
3 62 (18.51%) SMS
4 58 (17.31%) PBX
5 48 (14.33%) CTI
6 21 (6.27%) Unified Communications
7 20 (5.97%) LAN
8 19 (5.67%) TCP/IP
8 19 (5.67%) VPN
9 18 (5.37%) WAN
10 16 (4.78%) DNS
11 15 (4.48%) HTTP
11 15 (4.48%) ISDN
12 14 (4.18%) Firewall
13 13 (3.88%) SS7
13 13 (3.88%) ISUP
14 12 (3.58%) Wireshark
14 12 (3.58%) INAP
14 12 (3.58%) QSIG
15 11 (3.28%) Broadband
Database & Business Intelligence
1 14 (4.18%) MySQL
2 12 (3.58%) Big Data
3 10 (2.99%) MongoDB
4 9 (2.69%) InterSystems Cache
5 8 (2.39%) Hazelcast
5 8 (2.39%) Amazon DynamoDB
5 8 (2.39%) Amazon Redshift
5 8 (2.39%) NoSQL
5 8 (2.39%) SQL Server
6 2 (0.60%) SQL Server 2005
7 1 (0.30%) Relational Database
Development Applications
1 8 (2.39%) Jenkins
1 8 (2.39%) Git (software)
2 1 (0.30%) JUnit
General
1 129 (38.51%) Telecoms
2 72 (21.49%) Finance
3 50 (14.93%) Retail
4 40 (11.94%) Banking
5 28 (8.36%) Marketing
6 27 (8.06%) Retail Banking
7 10 (2.99%) Legal
7 10 (2.99%) Financial Institution
8 9 (2.69%) Front Office
9 8 (2.39%) Billing
10 7 (2.09%) Back Office
10 7 (2.09%) French Language
11 6 (1.79%) Games
12 4 (1.19%) German Language
13 2 (0.60%) Investment Banking
13 2 (0.60%) Advertising
14 1 (0.30%) Manufacturing
Job Titles
1 81 (24.18%) Analyst
2 46 (13.73%) Developer
3 40 (11.94%) Business Analyst
4 32 (9.55%) Architect
5 22 (6.57%) Solutions Architect
6 20 (5.97%) Software Developer
7 18 (5.37%) Payments Business Analyst
7 18 (5.37%) Consultant
7 18 (5.37%) Test Analyst
8 13 (3.88%) Infrastructure Manager
9 12 (3.58%) Voice Engineer
10 10 (2.99%) Senior Voice Engineer
10 10 (2.99%) Senior Analyst
10 10 (2.99%) Support Analyst
10 10 (2.99%) Support Engineer
11 9 (2.69%) Programmer
11 9 (2.69%) Software Engineer
11 9 (2.69%) Software Programmer
12 8 (2.39%) Avaya Engineer
12 8 (2.39%) Technical Tester
Libraries, Frameworks & Software Standards
1 48 (14.33%) Web Services
2 41 (12.24%) XML
3 29 (8.66%) HTML
4 23 (6.87%) CSS
5 21 (6.27%) VXML
6 18 (5.37%) HTML5
6 18 (5.37%) .NET
6 18 (5.37%) SOAP
7 15 (4.48%) AngularJS
8 14 (4.18%) REST
9 13 (3.88%) Backbone.js
10 11 (3.28%) Rendezvous
11 10 (2.99%) Flash
12 9 (2.69%) jQuery
12 9 (2.69%) CSS3
13 8 (2.39%) CCXML
14 7 (2.09%) Middleware
14 7 (2.09%) KnockoutJS
15 6 (1.79%) Sass
15 6 (1.79%) LESS
Miscellaneous
1 34 (10.15%) Mobile App
2 25 (7.46%) APACS
2 25 (7.46%) Cryptography
3 24 (7.16%) SWIFT
4 18 (5.37%) Blackberry
5 13 (3.88%) Clustering
6 12 (3.58%) Social Media
7 11 (3.28%) Video Conferencing
8 10 (2.99%) Computer Science
9 9 (2.69%) Smartphone
9 9 (2.69%) Hedge funds
10 6 (1.79%) Mobile Payment
10 6 (1.79%) iPad
10 6 (1.79%) iPhone
10 6 (1.79%) Management Information System
11 4 (1.19%) Digital Media
11 4 (1.19%) Speech Recognition
11 4 (1.19%) Economics
12 3 (0.90%) PDA
12 3 (0.90%) Visualisation
Operating Systems
1 59 (17.61%) Windows
2 54 (16.12%) Linux
3 21 (6.27%) UNIX
4 19 (5.67%) Solaris
5 13 (3.88%) Red Hat Enterprise Linux
6 11 (3.28%) Windows Server 2003
6 11 (3.28%) Windows Server 2008
7 10 (2.99%) Android
7 10 (2.99%) Apple iOS
8 6 (1.79%) Windows XP
9 5 (1.49%) Windows 7
9 5 (1.49%) Windows Server 2012
10 3 (0.90%) CentOS
Processes & Methodologies
1 33 (9.85%) Project Management
1 33 (9.85%) Data Security
2 32 (9.55%) ITIL
3 26 (7.76%) Requirements Analysis
3 26 (7.76%) Project Planning
4 23 (6.87%) Analytics
5 21 (6.27%) Software Testing
6 19 (5.67%) Test Scripting
7 17 (5.07%) Workflow
7 17 (5.07%) CRM
7 17 (5.07%) Technical Architecture
8 14 (4.18%) TDD
9 13 (3.88%) User Acceptance Testing
10 12 (3.58%) Business Development
10 12 (3.58%) Supplier Management
10 12 (3.58%) Service Delivery
10 12 (3.58%) Change Management
11 11 (3.28%) MVC
11 11 (3.28%) E-Commerce
11 11 (3.28%) Problem Management
Programming Languages
1 47 (14.03%) Java
2 30 (8.96%) SQL
3 25 (7.46%) JavaScript
4 22 (6.57%) VB
5 21 (6.27%) C
6 19 (5.67%) C++
6 19 (5.67%) PHP
7 16 (4.78%) C#
8 12 (3.58%) Perl
9 9 (2.69%) MUMPS
9 9 (2.69%) Delphi
10 1 (0.30%) PowerHouse
10 1 (0.30%) Python
10 1 (0.30%) Ruby
10 1 (0.30%) PowerShell
10 1 (0.30%) Bash Shell
Qualifications
1 29 (8.66%) Degree
2 26 (7.76%) CCA
3 21 (6.27%) Cisco Certification
4 20 (5.97%) CCNA
5 14 (4.18%) ISEB
6 11 (3.28%) ISTQB Foundation Certification
7 8 (2.39%) MCSE
7 8 (2.39%) ITIL Certification
7 8 (2.39%) Microsoft Certification
8 6 (1.79%) HND
9 5 (1.49%) PRINCE2 Certification
9 5 (1.49%) Security Cleared
10 3 (0.90%) SC Cleared
11 2 (0.60%) CCNP
11 2 (0.60%) A+ Certification
12 1 (0.30%) Avaya Certification
12 1 (0.30%) RHCE
12 1 (0.30%) JNCIA
12 1 (0.30%) PRINCE2 Practitioner
12 1 (0.30%) ISTQB
Quality Assurance & Compliance
1 32 (9.55%) PCI DSS
2 25 (7.46%) Sarbanes-Oxley
2 25 (7.46%) ISO 8583
3 18 (5.37%) SLA
4 7 (2.09%) QA
5 5 (1.49%) ISO/IEC 27001
6 1 (0.30%) ISO 14001
6 1 (0.30%) ISO 9001
System Software
1 20 (5.97%) VMware Infrastructure
2 19 (5.67%) Active Directory
3 12 (3.58%) NFS
4 5 (1.49%) Hyper-V
5 4 (1.19%) vSphere
6 1 (0.30%) XenApp
6 1 (0.30%) UAG
6 1 (0.30%) Kamailio
Systems Management
1 13 (3.88%) Systems Management Server (SMS)
2 7 (2.09%) Cisco UCCX
3 5 (1.49%) Cisco CUCM
4 4 (1.19%) SCCM
5 3 (0.90%) Netcool
5 3 (0.90%) CiscoWorks
5 3 (0.90%) HP Quality Center
6 2 (0.60%) Cisco UCCE
7 1 (0.30%) Cisco IPCC
7 1 (0.30%) ZABBIX
Vendors
1 77 (22.99%) Avaya
2 46 (13.73%) Cisco
3 45 (13.43%) Genesys
4 40 (11.94%) Microsoft
5 30 (8.96%) Mitel
6 24 (7.16%) Citrix
7 21 (6.27%) VMware
8 20 (5.97%) Nortel
9 15 (4.48%) Apple
10 13 (3.88%) Red Hat
10 13 (3.88%) TIBCO
11 12 (3.58%) HP
12 11 (3.28%) Oracle
13 8 (2.39%) Verint
13 8 (2.39%) Jaspersoft
13 8 (2.39%) Redknee
14 7 (2.09%) IBM
15 6 (1.79%) BMC
16 5 (1.49%) Kofax
16 5 (1.49%) Siemens
Leeds, West Yorkshire
Harvey Nash plc
Salary: £100000 - £120000 per annum + + benefits
Posted: 17 hours ago
London
Computer Futures
Salary: £35000 - £45000 per annum + Strong benefits package
Posted: 2 days ago
London
Cyber Team
Salary: £25,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
TELSTRA Associates
Salary: From £30,000 to £45,000 per annum Excellent salary and benefits
Posted: 2 days ago
Skipton, North Yorkshire
Lorien Resourcing
Salary: £27000 - £40000 per annum + Benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Eckoh UK Ltd
Posted: 4 days ago
Glasgow, Lanarkshire
Parallel Consulting
Salary: £550 - £650 per day
Posted: 6 days ago
Preston
Interquest - Fulcrum Telecom
Salary: £16000 - £18000 per annum
Posted: 11 days ago
South East
Vodafone
Posted: 14 days ago
London
Recruitment Genius
Salary: £20000 - £30000 per annum
Posted: 16 days ago
Bradford
Recruitment Genius
Salary: £18000 - £30000 per annum
Posted: 18 days ago
Hemel Hempstead, Hertfordshire
Eckoh UK Ltd
Salary: From £40,000 to £50,000 per annum + Benefits
Posted: 20 days ago
Brentwood
Interquest - Fulcrum Telecom
Salary: Negotiable dependant on experience
Posted: 22 days ago
Bromley
Hays IT - Uk Posting account
Salary: £60000.00 - £65000.00 per annum + bens
Posted: 22 days ago