The table below looks at the prevalence of the term IVR in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 1 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 827 830 806
Rank change year-on-year
+3 -24
Permanent jobs citing IVR 121 155 190
As % of all permanent IT jobs located in the UK 0.12% 0.14% 0.16%
As % of the Miscellaneous category 0.28% 0.34% 0.38%
Number of salaries quoted 83 107 142
Median salary £42,500 £57,500 £44,000
Median salary % change year-on-year
-26.08% +30.68%
90% offered a salary of more than £25,700 £34,400 £34,400
10% offered a salary of more than £79,000 £180,000 £65,000
UK excluding London median salary £41,500 £53,750 £44,000
% change year-on-year
-22.79% +22.15%

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised across the UK.

Miscellaneous Category
UK
Permanent IT job ads with a match in the
Miscellaneous category
43758 45498 49389
As % of all permanent IT jobs located in the UK 42.37% 40.55% 41.29%
Number of salaries quoted 35305 35882 39192
Median salary £50,000 £47,500 £47,000
Median salary % change year-on-year
+5.26% +1.06%
90% offered a salary of more than £28,500 £27,500 £28,000
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IVR
Jobs Demand Trend

The demand trend of job ads citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the UK

IVR
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR within the UK.

IVR Salary Trend in the UK

IVR
Salary Histogram

This chart provides a salary histogram for IT jobs citing IVR over the 3 months to 1 May 2016 within the UK.

IVR Salary Histogram in the UK

IVR
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 112 £44,500 -19.09% 22
South East +5 31 £42,500 -15.00% 6
London +4 21 £70,000 -6.66% 7
South West +3 20 £32,500 +6.55% 2
Somerset - 15 £40,000 - 2
Yorkshire +18 12 £45,000 +11.80% 1
West Midlands -28 11 £50,000 -9.09% 3
North West +14 9 £80,000 +6.66%
Buckinghamshire - 9 £34,500 -
Surrey +4 8 £43,750 -32.69%
High Wycombe - 8 £30,000 -
Reading +21 7 £66,250 - 2
Berkshire +9 7 £66,250 +32.50% 4
West Yorkshire +13 6 - -
Bradford - 6 - -
Hampshire +4 5 £30,000 -25.00% 1
Warwickshire -6 5 £55,000 - 1
Scotland - 5 - -
Clevedon - 5 £40,000 -
Staines - 5 £43,750 -
Hertfordshire +16 4 £42,500 -20.93%
East of England +10 4 £42,500 -22.72% 1
North Yorkshire +4 4 £45,000 +57.89%
Manchester +4 4 £44,500 -40.66%
Warwick -23 4 £55,000 -
Welwyn Garden City +17 3 - -
Basingstoke -8 3 £30,000 +5.26%
Birmingham -23 3 - -
Glasgow - 3 - -
York - 3 - -

IVR
Top 30 Related IT Skills

For the 6 months to 1 May 2016, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for IVR.

1 93 (40.43%) Cisco
2 89 (38.70%) VoIP
2 89 (38.70%) WAN
3 88 (38.26%) Telecoms
4 73 (31.74%) LAN
5 69 (30.00%) Microsoft
6 67 (29.13%) Avaya
7 63 (27.39%) Linux
8 62 (26.96%) Firewall
9 57 (24.78%) ITIL
10 56 (24.35%) TCP/IP
11 55 (23.91%) Cisco Certification
12 43 (18.70%) VMware
13 40 (17.39%) Network Security
14 39 (16.96%) Internet
14 39 (16.96%) Windows
15 38 (16.52%) VPN
16 37 (16.09%) CCNA
16 37 (16.09%) Unified Communications
17 36 (15.65%) PBX
17 36 (15.65%) SQL
17 36 (15.65%) Finance
18 35 (15.22%) MS Excel
18 35 (15.22%) SLA
19 34 (14.78%) Wireless
19 34 (14.78%) VMware Infrastructure
19 34 (14.78%) Degree
19 34 (14.78%) Verint
20 33 (14.35%) Cisco CUCM
20 33 (14.35%) IP Telephony

IVR
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (9.13%) CMS
2 11 (4.78%) Skype for Business
3 8 (3.48%) MS Exchange
4 6 (2.61%) WebSphere
5 3 (1.30%) Confluence
6 2 (0.87%) Apache
6 2 (0.87%) Exchange Server 2010
6 2 (0.87%) Tomcat
7 1 (0.43%) Exchange Server 2013
7 1 (0.43%) SAS
7 1 (0.43%) SharePoint
Applications
1 35 (15.22%) MS Excel
2 21 (9.13%) MS Office
3 14 (6.09%) MS Visio
4 2 (0.87%) MS Project
5 1 (0.43%) Spreadsheet
Business Applications
1 2 (0.87%) SAP Oil and Gas
2 1 (0.43%) SAP IS-U
Cloud Services
1 6 (2.61%) IBM PureFlex
2 3 (1.30%) Cloud Computing
3 1 (0.43%) Amazon AWS
3 1 (0.43%) Microsoft Azure
3 1 (0.43%) SaaS
Communications & Networking
1 89 (38.70%) VoIP
1 89 (38.70%) WAN
2 73 (31.74%) LAN
3 62 (26.96%) Firewall
4 56 (24.35%) TCP/IP
5 40 (17.39%) Network Security
6 39 (16.96%) Internet
7 38 (16.52%) VPN
8 37 (16.09%) Unified Communications
9 36 (15.65%) PBX
10 34 (14.78%) Wireless
11 33 (14.35%) IP Telephony
12 27 (11.74%) CTI
12 27 (11.74%) MPLS
13 20 (8.70%) SSL
14 19 (8.26%) BGP
14 19 (8.26%) Cisco IPT
14 19 (8.26%) Cisco Nexus
14 19 (8.26%) OSPF
15 18 (7.83%) Cisco ASA
Database & Business Intelligence
1 22 (9.57%) SQL Server
2 15 (6.52%) Relational Database
3 13 (5.65%) MySQL
4 3 (1.30%) Oracle Database
5 2 (0.87%) Data Warehouse
5 2 (0.87%) MS Access
5 2 (0.87%) RDBMS
6 1 (0.43%) Informix
6 1 (0.43%) MongoDB
Development Applications
1 16 (6.96%) JIRA
1 16 (6.96%) Subversion
2 13 (5.65%) Bugzilla
2 13 (5.65%) Git (software)
3 1 (0.43%) Oracle APEX
3 1 (0.43%) Toad
General
1 88 (38.26%) Telecoms
2 36 (15.65%) Finance
3 7 (3.04%) Banking
4 6 (2.61%) Retail
5 5 (2.17%) Marketing
6 4 (1.74%) Back Office
6 4 (1.74%) Legal
7 3 (1.30%) Front Office
7 3 (1.30%) Games
7 3 (1.30%) Manufacturing
7 3 (1.30%) Publishing
8 2 (0.87%) Electronics
8 2 (0.87%) Investment Banking
8 2 (0.87%) Retail Banking
9 1 (0.43%) Billing
9 1 (0.43%) Financial Institution
9 1 (0.43%) Multimedia
Job Titles
1 28 (12.17%) Voice Engineer
2 27 (11.74%) Analyst
3 26 (11.30%) Architect
4 22 (9.57%) Network Engineer
5 20 (8.70%) Mitel Engineer
6 19 (8.26%) Cisco Engineer
6 19 (8.26%) Project Manager
7 17 (7.39%) Voice Network Engineer
8 15 (6.52%) Cisco Network Engineer
8 15 (6.52%) Consultant
9 14 (6.09%) Senior Cisco Engineer
9 14 (6.09%) Senior Cisco Network Engineer
9 14 (6.09%) Senior Network Engineer
9 14 (6.09%) VoIP Engineer
10 13 (5.65%) Test Engineer
11 12 (5.22%) Support Engineer
12 11 (4.78%) Linux Engineer
12 11 (4.78%) Senior Linux Engineer
12 11 (4.78%) Technical Leader
12 11 (4.78%) Test Analyst
Libraries, Frameworks & Software Standards
1 13 (5.65%) VXML
2 9 (3.91%) HTML
3 7 (3.04%) .NET
4 6 (2.61%) CSS
4 6 (2.61%) SOAP
4 6 (2.61%) Web Services
5 4 (1.74%) Middleware
5 4 (1.74%) REST
5 4 (1.74%) WebSphere MQ
6 3 (1.30%) .NET Framework
6 3 (1.30%) ASP.NET
6 3 (1.30%) XML
7 2 (0.87%) DHTML
7 2 (0.87%) UDDI
7 2 (0.87%) WSDL
7 2 (0.87%) XSLT
8 1 (0.43%) CCXML
8 1 (0.43%) JSON
8 1 (0.43%) ODBC
8 1 (0.43%) TAPI
Miscellaneous
1 24 (10.43%) Analytical Skills
2 21 (9.13%) Management Information System
3 14 (6.09%) Social Media
4 13 (5.65%) Data Centre
4 13 (5.65%) Mobile App
5 12 (5.22%) Handset
6 9 (3.91%) Computer Science
6 9 (3.91%) Replication
7 8 (3.48%) Hybrid Cloud
7 8 (3.48%) Smart Meter
7 8 (3.48%) Video Conferencing
8 7 (3.04%) Clustering
8 7 (3.04%) Streaming Music
9 5 (2.17%) Mobile Payment
10 4 (1.74%) Client/Server
10 4 (1.74%) Mathematics
10 4 (1.74%) Mobile Computing
11 3 (1.30%) Performance Metrics
12 2 (0.87%) Online Banking
12 2 (0.87%) User Experience
Operating Systems
1 63 (27.39%) Linux
2 39 (16.96%) Windows
3 15 (6.52%) Windows Server
4 13 (5.65%) Unix
5 7 (3.04%) Red Hat Enterprise Linux
5 7 (3.04%) Windows Server 2008
6 3 (1.30%) Windows NT
6 3 (1.30%) Windows Server 2012
7 2 (0.87%) Windows 7
Processes & Methodologies
1 57 (24.78%) ITIL
2 32 (13.91%) Disaster Recovery
2 32 (13.91%) Project Management
3 26 (11.30%) Service Delivery
4 24 (10.43%) Agile Software Development
4 24 (10.43%) E-Commerce
5 22 (9.57%) Presales
6 19 (8.26%) Capacity Planning
7 18 (7.83%) Analytics
8 17 (7.39%) PRINCE2
9 15 (6.52%) Load Balancing
9 15 (6.52%) Speech Recognition
9 15 (6.52%) Stakeholder Engagement
10 14 (6.09%) Line Management
10 14 (6.09%) Software Engineering
11 13 (5.65%) Continuous Improvement
11 13 (5.65%) CRM
11 13 (5.65%) Software Testing
11 13 (5.65%) Web Testing
12 12 (5.22%) Capacity Management
Programming Languages
1 36 (15.65%) SQL
2 15 (6.52%) T-SQL
3 9 (3.91%) C
4 2 (0.87%) Java
4 2 (0.87%) JavaScript
5 1 (0.43%) C#
5 1 (0.43%) C++
5 1 (0.43%) PL/1
5 1 (0.43%) VB
5 1 (0.43%) VBA
Qualifications
1 55 (23.91%) Cisco Certification
2 37 (16.09%) CCNA
3 34 (14.78%) Degree
4 30 (13.04%) CCNP
5 8 (3.48%) MCP
5 8 (3.48%) Microsoft Certified Architect
5 8 (3.48%) Security Cleared
6 7 (3.04%) CCNP Voice
6 7 (3.04%) CCVP
7 6 (2.61%) ISEB
7 6 (2.61%) ISTQB
7 6 (2.61%) ISTQB Foundation Certification
8 4 (1.74%) CCIE
9 3 (1.30%) Avaya Certification
9 3 (1.30%) PRINCE2 Certification
10 1 (0.43%) A+ Certification
10 1 (0.43%) ITIL Certification
Quality Assurance & Compliance
1 35 (15.22%) SLA
2 16 (6.96%) PCI DSS
3 6 (2.61%) QA
4 5 (2.17%) ISO/IEC 27001
5 4 (1.74%) Sarbanes-Oxley
6 2 (0.87%) Data Quality
7 1 (0.43%) ISO 14001
7 1 (0.43%) ISO 9001
7 1 (0.43%) PA-DSS
System Software
1 34 (14.78%) VMware Infrastructure
2 19 (8.26%) vSphere
3 17 (7.39%) Active Directory
Systems Management
1 33 (14.35%) Cisco CUCM
2 26 (11.30%) Cisco UCCX
3 25 (10.87%) Cisco UCCE
4 6 (2.61%) HP Quality Center
5 5 (2.17%) Systems Management Server (SMS)
6 3 (1.30%) Cisco IPCC
7 1 (0.43%) Nagios
7 1 (0.43%) OSSEC
7 1 (0.43%) Puppet
Vendors
1 93 (40.43%) Cisco
2 69 (30.00%) Microsoft
3 67 (29.13%) Avaya
4 43 (18.70%) VMware
5 34 (14.78%) Verint
6 26 (11.30%) Mitel
7 22 (9.57%) Oracle
8 21 (9.13%) Genesys
9 16 (6.96%) CheckPoint
10 14 (6.09%) Aruba
10 14 (6.09%) IBM
11 11 (4.78%) Juniper
12 9 (3.91%) EMC
12 9 (3.91%) F5
12 9 (3.91%) Nortel
13 8 (3.48%) HP
14 7 (3.04%) Citrix
14 7 (3.04%) Red Hat
14 7 (3.04%) Salesforce.com
15 6 (2.61%) BT
Stoke-On-Trent, Staffordshire
LA International
Salary: £23000 - £27000 per annum + Benefits
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £65000 - £75000 per annum + Bonus + Benefits
Posted: 2 days ago
England
Fruition IT Resources Limited
Salary: £65k - £70k per annum + £6k Car + Bonus + Pension
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £25k - 35k per year + Benefits
Posted: 3 days ago
Alcester, Warwickshire
Colossus Associates
Salary: £20000 - £25000 per annum, Benefits 0
Posted: 5 days ago
London
Vodafone
Salary: Excellent compensation package
Posted: 5 days ago
UK
Fruition IT Resources Limited
Salary: £65000 - £70000 per annum + £6k Car + Bonus + Pension
Posted: 6 days ago
Bracknell, Berkshire
Vodafone
Salary: Unspecified Excellent compensation package
Posted: 6 days ago
Berkshire
Networking People
Salary: £65000 - £70000 per annum + Package
Posted: 6 days ago
City, London
Harvey Nash plc
Salary: £65000 - £75000 per annum + Bonus + Benefits
Posted: 6 days ago
South East
Cognizant
Posted: 9 days ago
Luton
easyJet Airline
Posted: 9 days ago
London
Capita plc
Salary: £65000.00 - £70000.00 per annum + Car
Posted: 11 days ago
Reading, Oxfordshire
LiveOps Cloud
Posted: 12 days ago
Sheffield, South Yorkshire
Dixons Carphone
Salary: Competitive
Posted: 16 days ago
Newcastle-upon-Tyne, Tyne and Wear
Cognizant
Posted: 25 days ago
Rowland's Castle, Hampshire
Sopra Steria Recruitment
Salary: From £55,000 to £63,000 per annum
Posted: 26 days ago