The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wakefield region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 32 24 -
Rank change year-on-year
-8 -
Permanent jobs citing Service Management 2 7 0
As % of all permanent IT jobs located in Wakefield 1.22% 5.56% -
As % of the Processes & Methodologies category 1.37% 7.07% -
Number of salaries quoted 0 7 0
Median salary - £21,000 -
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wakefield region.

Processes & Methodologies Category
Wakefield
Permanent IT job ads with a match in the
Processes & Methodologies category
146 99 100
As % of all permanent IT jobs located in Wakefield 89.02% 78.57% 63.69%
Number of salaries quoted 139 96 81
Median salary £37,500 £32,500 £37,500
Median salary % change year-on-year
+15.38% -13.33%
90% offered a salary of more than £24,250 £27,500 £25,000
10% offered a salary of more than £55,000 £40,000 £42,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Wakefield

The demand trend of job ads across the Wakefield region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wakefield

Service Management
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wakefield region.

Service Management Salary Trend in Wakefield

Service Management
Top 30 Related IT Skills in Wakefield

For the 6 months to 27 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wakefield region with a requirement for Service Management.

1 30 (100.00%) ITIL
2 29 (96.67%) Remedy
3 21 (70.00%) Intranet
3 21 (70.00%) Internet
3 21 (70.00%) MCP
4 17 (56.67%) Incident Management
5 16 (53.33%) Blackberry
5 16 (53.33%) ITIL Certification
6 9 (30.00%) BMC
6 9 (30.00%) Oracle
6 9 (30.00%) Remedy ITSM
6 9 (30.00%) User Acceptance Testing
6 9 (30.00%) Oracle BI EE
6 9 (30.00%) Service Delivery
6 9 (30.00%) ITIL V3
6 9 (30.00%) Process Improvement
7 8 (26.67%) Line Management
7 8 (26.67%) Windows 7
7 8 (26.67%) Netcool
7 8 (26.67%) Windows
7 8 (26.67%) IBM
7 8 (26.67%) Microsoft
7 8 (26.67%) Active Directory
8 7 (23.33%) MS Excel
9 5 (16.67%) MCDST
9 5 (16.67%) Cisco
9 5 (16.67%) Microsoft Certification
9 5 (16.67%) MS Office
9 5 (16.67%) Web Services
9 5 (16.67%) Windows Server

Service Management
Top Related IT Skills in Wakefield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (23.33%) MS Excel
2 5 (16.67%) MS Office
Business Applications
1 9 (30.00%) Remedy ITSM
Communications & Networking
1 21 (70.00%) Internet
1 21 (70.00%) Intranet
Database & Business Intelligence
1 9 (30.00%) Oracle BI EE
General
1 3 (10.00%) Finance
1 3 (10.00%) Publishing
2 1 (3.33%) Telecoms
Job Titles
1 20 (66.67%) Analyst
1 20 (66.67%) Service Analyst
1 20 (66.67%) Service Desk Analyst
2 7 (23.33%) ITIL Manager
3 4 (13.33%) 1st Line Support
3 4 (13.33%) Service Desk Support
4 3 (10.00%) 1st Line Service Desk Analyst
4 3 (10.00%) 1st Line Support Analyst
4 3 (10.00%) First Line Help Desk Analyst
4 3 (10.00%) First Line Help Desk Support
4 3 (10.00%) Help Desk Analyst
4 3 (10.00%) Help Desk Support
4 3 (10.00%) Help Desk Support Analyst
4 3 (10.00%) Service Desk Support Analyst
5 1 (3.33%) Incident Manager
5 1 (3.33%) ITIL Incident Manager
5 1 (3.33%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 5 (16.67%) Web Services
Miscellaneous
1 16 (53.33%) Blackberry
2 3 (10.00%) Management Information System
Operating Systems
1 8 (26.67%) Windows
1 8 (26.67%) Windows 7
2 5 (16.67%) Windows Server
Processes & Methodologies
1 30 (100.00%) ITIL
2 17 (56.67%) Incident Management
3 9 (30.00%) ITIL V3
3 9 (30.00%) Process Improvement
3 9 (30.00%) Service Delivery
3 9 (30.00%) User Acceptance Testing
4 8 (26.67%) Line Management
Qualifications
1 21 (70.00%) MCP
2 16 (53.33%) ITIL Certification
3 5 (16.67%) MCDST
3 5 (16.67%) Microsoft Certification
4 2 (6.67%) SC Cleared
4 2 (6.67%) Security Cleared
System Software
1 8 (26.67%) Active Directory
Systems Management
1 8 (26.67%) Netcool
Vendors
1 29 (96.67%) Remedy
2 9 (30.00%) BMC
2 9 (30.00%) Oracle
3 8 (26.67%) IBM
3 8 (26.67%) Microsoft
4 5 (16.67%) Cisco