The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 9 37 22
Rank change year-on-year
+28 -15
Permanent jobs citing Service Management 22 4 1
As % of all permanent IT jobs located in Wakefield 16.54% 1.72% 1.16%
As % of the Processes & Methodologies category 20.18% 2.23% 1.49%
Number of salaries quoted 12 4 0
Average salary £19,500 £23,250 -
Average salary % change year-on-year
-16.12% -
UK excluding London average salary £43,423 £45,000 £43,164
% change year-on-year
-3.50% +4.25%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wakefield region.

Processes & Methodologies Category
Wakefield
Permanent IT job ads with a match in the
Processes & Methodologies category
109 179 67
As % of all permanent IT jobs located in Wakefield 81.95% 77.16% 77.91%
Number of salaries quoted 95 152 54
Average salary £42,000 £37,500 £35,000
Average salary % change year-on-year
+12.00% +7.14%
90% offered a salary of more than £27,750 £26,000 £24,200
10% offered a salary of more than £45,000 £40,000 £48,600
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wakefield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wakefield

Service Management
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wakefield region.

Service Management Salary Trend in Wakefield

Service Management
Salary Histogram in Wakefield

This chart provides a salary histogram for IT jobs citing Service Management across the Wakefield region over the 3 months to 14 February 2016.

Service Management Salary Histogram in Wakefield

Service Management
Top 30 Related IT Skills in Wakefield

For the 6 months to 14 February 2016, IT jobs across the Wakefield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 25 (92.59%) ITIL
2 21 (77.78%) Remedy
3 19 (70.37%) Internet
3 19 (70.37%) MCP
4 16 (59.26%) Intranet
5 15 (55.56%) Microsoft
6 14 (51.85%) MS Excel
7 13 (48.15%) Windows
7 13 (48.15%) Active Directory
7 13 (48.15%) Windows 7
8 12 (44.44%) Incident Management
8 12 (44.44%) MS Office
9 10 (37.04%) Web Services
9 10 (37.04%) Cisco
9 10 (37.04%) Microsoft Certification
9 10 (37.04%) MCDST
9 10 (37.04%) Windows Server
10 9 (33.33%) ITIL Certification
10 9 (33.33%) Blackberry
11 6 (22.22%) Netcool
11 6 (22.22%) Service Delivery
11 6 (22.22%) BMC
11 6 (22.22%) IBM
11 6 (22.22%) Oracle
11 6 (22.22%) ITIL V3
11 6 (22.22%) Process Improvement
11 6 (22.22%) Remedy ITSM
11 6 (22.22%) User Acceptance Testing
11 6 (22.22%) Oracle BI EE
12 5 (18.52%) Line Management

Service Management
Top Related IT Skills in Wakefield by Category

For the 6 months to 14 February 2016, IT jobs across the Wakefield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.41%) SharePoint
Applications
1 14 (51.85%) MS Excel
2 12 (44.44%) MS Office
3 2 (7.41%) MS PowerPoint
3 2 (7.41%) MS Visio
Business Applications
1 6 (22.22%) Remedy ITSM
Communications & Networking
1 19 (70.37%) Internet
2 16 (59.26%) Intranet
Database & Business Intelligence
1 6 (22.22%) Oracle BI EE
General
1 4 (14.81%) Finance
1 4 (14.81%) Telecoms
2 3 (11.11%) Publishing
Job Titles
1 20 (74.07%) Analyst
2 19 (70.37%) Service Analyst
3 18 (66.67%) Service Desk Analyst
4 6 (22.22%) Service Desk Support
5 5 (18.52%) IT Analyst
5 5 (18.52%) Service Desk Support Analyst
5 5 (18.52%) Support Analyst
6 4 (14.81%) IT Support
6 4 (14.81%) IT Support Analyst
7 3 (11.11%) ITIL Manager
8 2 (7.41%) 1st Line Support
8 2 (7.41%) PMO Analyst
9 1 (3.70%) 1st Line Service Desk Analyst
9 1 (3.70%) 1st Line Support Analyst
9 1 (3.70%) Head of Operations
9 1 (3.70%) Head of Service Operations
Libraries, Frameworks & Software Standards
1 10 (37.04%) Web Services
Miscellaneous
1 9 (33.33%) Blackberry
2 3 (11.11%) Management Information System
3 1 (3.70%) CMDB
Operating Systems
1 13 (48.15%) Windows
1 13 (48.15%) Windows 7
2 10 (37.04%) Windows Server
3 3 (11.11%) Windows Server 2003
3 3 (11.11%) Windows XP
Processes & Methodologies
1 25 (92.59%) ITIL
2 12 (44.44%) Incident Management
3 6 (22.22%) ITIL V3
3 6 (22.22%) Process Improvement
3 6 (22.22%) Service Delivery
3 6 (22.22%) User Acceptance Testing
4 5 (18.52%) Line Management
5 3 (11.11%) Project Management
6 2 (7.41%) Resource Management
6 2 (7.41%) Stakeholder Management
7 1 (3.70%) ITSM
7 1 (3.70%) PRINCE2
Qualifications
1 19 (70.37%) MCP
2 10 (37.04%) MCDST
2 10 (37.04%) Microsoft Certification
3 9 (33.33%) ITIL Certification
4 2 (7.41%) SC Cleared
4 2 (7.41%) Security Cleared
System Software
1 13 (48.15%) Active Directory
Systems Management
1 6 (22.22%) Netcool
Vendors
1 21 (77.78%) Remedy
2 15 (55.56%) Microsoft
3 10 (37.04%) Cisco
4 6 (22.22%) BMC
4 6 (22.22%) IBM
4 6 (22.22%) Oracle
5 1 (3.70%) Citrix
5 1 (3.70%) Ericsson
Wakefield, West Yorkshire
Vertical IT
Salary: £18500 - £20500 per annum + benefits
Posted: 2 days ago