The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 31 19 28
Rank change year-on-year
-12 +9
Permanent jobs citing Service Management 5 1 1
As % of all permanent IT jobs located in Wakefield 2.54% 1.16% 0.70%
As % of the Processes & Methodologies category 3.38% 1.61% 1.04%
Number of salaries quoted 5 0 1
Average salary £21,000 - £26,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wakefield region.

Processes & Methodologies Category
Wakefield
Permanent IT job ads with a match in the
Processes & Methodologies category
148 62 96
As % of all permanent IT jobs located in Wakefield 75.13% 72.09% 67.13%
Number of salaries quoted 129 50 93
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,000 £25,000 £22,000
10% offered a salary of more than £47,500 £60,000 £40,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wakefield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wakefield

Service Management
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wakefield region.

Service Management Salary Trend in Wakefield

Service Management
Salary Histogram in Wakefield

This chart provides a salary histogram for IT jobs citing Service Management across the Wakefield region over the 3 months to 6 March 2015.

Service Management Salary Histogram in Wakefield

Service Management
Top 30 Related IT Skills in Wakefield

For the 6 months to 6 March 2015, IT jobs across the Wakefield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (100.00%) ITIL
2 6 (85.71%) Windows
2 6 (85.71%) Microsoft
2 6 (85.71%) Active Directory
3 5 (71.43%) Citrix
3 5 (71.43%) Microsoft Certification
3 5 (71.43%) MCP
3 5 (71.43%) Cisco
4 4 (57.14%) MS Office
4 4 (57.14%) Windows XP
4 4 (57.14%) MCDST
4 4 (57.14%) Windows 7
5 3 (42.86%) Remedy ITSM
5 3 (42.86%) SCCM
5 3 (42.86%) Time Management
5 3 (42.86%) Telecoms
5 3 (42.86%) MS Exchange
5 3 (42.86%) MS Excel
5 3 (42.86%) Web Services
5 3 (42.86%) BMC
5 3 (42.86%) Windows Server 2003
5 3 (42.86%) Remedy
5 3 (42.86%) Blackberry
5 3 (42.86%) Blackberry Enterprise Server
6 2 (28.57%) Internet
6 2 (28.57%) CCA
6 2 (28.57%) Citrix Certification
6 2 (28.57%) Cisco Certification
6 2 (28.57%) MCSA
6 2 (28.57%) CCNA

Service Management
Top Related IT Skills in Wakefield by Category

For the 6 months to 6 March 2015, IT jobs across the Wakefield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
1 3 (42.86%) Blackberry Enterprise Server
2 2 (28.57%) Exchange Server 2010
3 1 (14.29%) IBM Notes
3 1 (14.29%) SharePoint
Applications
1 4 (57.14%) MS Office
2 3 (42.86%) MS Excel
Business Applications
1 3 (42.86%) Remedy ITSM
Communications & Networking
1 2 (28.57%) VoIP
1 2 (28.57%) Internet
2 1 (14.29%) Firewall
2 1 (14.29%) Network Security
2 1 (14.29%) DHCP
2 1 (14.29%) TCP/IP
2 1 (14.29%) DNS
2 1 (14.29%) Intranet
General
1 3 (42.86%) Telecoms
2 1 (14.29%) Finance
Job Titles
1 2 (28.57%) Service Analyst
1 2 (28.57%) 2nd Line Support
1 2 (28.57%) Service Desk Analyst
1 2 (28.57%) Analyst
2 1 (14.29%) Support Technician
2 1 (14.29%) Team Leader
2 1 (14.29%) IT Support Technician
2 1 (14.29%) Service Desk Team Leader
2 1 (14.29%) IT Support
2 1 (14.29%) Service Operations Manager
2 1 (14.29%) Operations Manager
2 1 (14.29%) Service Manager
Libraries, Frameworks & Software Standards
1 3 (42.86%) Web Services
Miscellaneous
1 3 (42.86%) Blackberry
2 1 (14.29%) Management Information System
2 1 (14.29%) iPhone
2 1 (14.29%) iPad
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows XP
2 4 (57.14%) Windows 7
3 3 (42.86%) Windows Server 2003
Processes & Methodologies
1 7 (100.00%) ITIL
2 3 (42.86%) Time Management
3 1 (14.29%) Information Assurance
3 1 (14.29%) Network Architecture
3 1 (14.29%) Change Control
3 1 (14.29%) Line Management
3 1 (14.29%) CRM
3 1 (14.29%) Service Delivery
3 1 (14.29%) Change Management
3 1 (14.29%) Disaster Recovery
3 1 (14.29%) ITSM
3 1 (14.29%) Business Continuity
3 1 (14.29%) Problem Management
Programming Languages
1 1 (14.29%) C
Qualifications
1 5 (71.43%) MCP
1 5 (71.43%) Microsoft Certification
2 4 (57.14%) MCDST
3 2 (28.57%) MCSA
3 2 (28.57%) CCNA
3 2 (28.57%) CCA
3 2 (28.57%) Citrix Certification
3 2 (28.57%) Cisco Certification
4 1 (14.29%) MCTS
4 1 (14.29%) MCSE
System Software
1 6 (85.71%) Active Directory
2 2 (28.57%) XenApp
3 1 (14.29%) vSphere
Systems Management
1 3 (42.86%) SCCM
2 1 (14.29%) SCOM
2 1 (14.29%) NetBackup
Vendors
1 6 (85.71%) Microsoft
2 5 (71.43%) Citrix
2 5 (71.43%) Cisco
3 3 (42.86%) Remedy
3 3 (42.86%) BMC
4 2 (28.57%) VMware
5 1 (14.29%) SonicWALL
5 1 (14.29%) NetApp
5 1 (14.29%) Lotus
5 1 (14.29%) Apple
5 1 (14.29%) Symantec