The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 39 26 -
Rank change year-on-year
-13 -
Permanent jobs citing Service Management 1 1 0
As % of all permanent IT jobs located in Wakefield 0.44% 0.91% -
As % of the Processes & Methodologies category 0.61% 1.23% -
Number of salaries quoted 1 0 0
Average salary £33,000 - -
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wakefield region.

Processes & Methodologies Category
Wakefield
Permanent IT job ads with a match in the
Processes & Methodologies category
164 81 73
As % of all permanent IT jobs located in Wakefield 71.62% 73.64% 62.39%
Number of salaries quoted 143 71 65
Average salary £35,000 £30,000 £35,000
Average salary % change year-on-year
+16.66% -14.28%
90% offered a salary of more than £27,500 £22,500 £22,750
10% offered a salary of more than £50,000 £60,000 £40,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wakefield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wakefield

Service Management
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wakefield region.

Service Management Salary Trend in Wakefield

Service Management
Top 30 Related IT Skills in Wakefield

For the 6 months to 19 December 2014, IT jobs across the Wakefield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (100.00%) ITIL
2 3 (75.00%) Cisco
2 3 (75.00%) Microsoft
2 3 (75.00%) Citrix
2 3 (75.00%) Windows
2 3 (75.00%) MCSA
2 3 (75.00%) CCNA
2 3 (75.00%) CCA
2 3 (75.00%) Citrix Certification
2 3 (75.00%) Cisco Certification
2 3 (75.00%) Microsoft Certification
2 3 (75.00%) MS Exchange
2 3 (75.00%) MCP
2 3 (75.00%) Active Directory
3 2 (50.00%) XenApp
3 2 (50.00%) NetBackup
3 2 (50.00%) SCCM
3 2 (50.00%) SCOM
3 2 (50.00%) iPhone
3 2 (50.00%) iPad
3 2 (50.00%) Remedy ITSM
3 2 (50.00%) Blackberry Enterprise Server
3 2 (50.00%) Exchange Server 2010
3 2 (50.00%) Blackberry
3 2 (50.00%) MCDST
3 2 (50.00%) MCTS
3 2 (50.00%) Windows XP
3 2 (50.00%) Windows Server 2003
3 2 (50.00%) Windows 7
3 2 (50.00%) VoIP

Service Management
Top Related IT Skills in Wakefield by Category

For the 6 months to 19 December 2014, IT jobs across the Wakefield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (75.00%) MS Exchange
2 2 (50.00%) Blackberry Enterprise Server
2 2 (50.00%) Exchange Server 2010
3 1 (25.00%) IBM Notes
3 1 (25.00%) SharePoint
Applications
1 2 (50.00%) MS Office
Business Applications
1 2 (50.00%) Remedy ITSM
Communications & Networking
1 2 (50.00%) VoIP
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
2 1 (25.00%) Intranet
2 1 (25.00%) Internet
2 1 (25.00%) Firewall
2 1 (25.00%) Network Security
General
1 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Service Analyst
1 2 (50.00%) Service Desk Analyst
1 2 (50.00%) Analyst
2 1 (25.00%) Support Technician
2 1 (25.00%) IT Support Technician
2 1 (25.00%) IT Support
Miscellaneous
1 2 (50.00%) Blackberry
1 2 (50.00%) iPhone
1 2 (50.00%) iPad
2 1 (25.00%) Management Information System
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Windows XP
2 2 (50.00%) Windows Server 2003
2 2 (50.00%) Windows 7
Processes & Methodologies
1 4 (100.00%) ITIL
2 2 (50.00%) Time Management
2 2 (50.00%) Change Control
3 1 (25.00%) Information Assurance
3 1 (25.00%) Network Architecture
3 1 (25.00%) Service Delivery
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) ITSM
3 1 (25.00%) Business Continuity
3 1 (25.00%) Problem Management
Programming Languages
1 1 (25.00%) C
Qualifications
1 3 (75.00%) MCSA
1 3 (75.00%) CCNA
1 3 (75.00%) CCA
1 3 (75.00%) Citrix Certification
1 3 (75.00%) Cisco Certification
1 3 (75.00%) Microsoft Certification
1 3 (75.00%) MCP
2 2 (50.00%) MCDST
2 2 (50.00%) MCTS
3 1 (25.00%) Degree
3 1 (25.00%) MCSE
System Software
1 3 (75.00%) Active Directory
2 2 (50.00%) XenApp
3 1 (25.00%) vSphere
Systems Management
1 2 (50.00%) NetBackup
1 2 (50.00%) SCCM
1 2 (50.00%) SCOM
Vendors
1 3 (75.00%) Cisco
1 3 (75.00%) Microsoft
1 3 (75.00%) Citrix
2 2 (50.00%) BMC
2 2 (50.00%) Apple
2 2 (50.00%) Symantec
2 2 (50.00%) Remedy
3 1 (25.00%) VMware
3 1 (25.00%) SonicWALL
3 1 (25.00%) NetApp
3 1 (25.00%) Lotus