The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wakefield region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 31 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 33 24 33
Rank change year-on-year
-9 +9
Permanent jobs citing Service Management 5 4 2
As % of all permanent IT jobs located in Wakefield 2.78% 3.96% 0.91%
As % of the Processes & Methodologies category 3.18% 6.25% 1.64%
Number of salaries quoted 5 4 1
Median salary £26,500 £20,500 £21,000
Median salary % change year-on-year
+29.26% -2.38%
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wakefield region.

Processes & Methodologies Category
Wakefield
Permanent IT job ads with a match in the
Processes & Methodologies category
157 64 122
As % of all permanent IT jobs located in Wakefield 87.22% 63.37% 55.45%
Number of salaries quoted 155 59 91
Median salary £37,500 £32,500 £32,500
Median salary % change year-on-year
+15.38% -
90% offered a salary of more than £26,500 £27,500 £22,500
10% offered a salary of more than £55,000 £40,000 £45,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Wakefield

The demand trend of job ads across the Wakefield region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wakefield

Service Management
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wakefield region.

Service Management Salary Trend in Wakefield

Service Management
Top 30 Related IT Skills in Wakefield

For the 6 months to 31 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wakefield region with a requirement for Service Management.

1 13 (100.00%) ITIL
2 8 (61.54%) Remedy
3 6 (46.15%) MS Excel
3 6 (46.15%) Windows
3 6 (46.15%) Microsoft
3 6 (46.15%) Active Directory
3 6 (46.15%) Microsoft Certification
4 5 (38.46%) Citrix
4 5 (38.46%) Cisco Certification
4 5 (38.46%) CCIE
4 5 (38.46%) CCNA
4 5 (38.46%) MCSE
4 5 (38.46%) CRM
4 5 (38.46%) E-Commerce
4 5 (38.46%) MS Exchange
4 5 (38.46%) TCP/IP
4 5 (38.46%) MCP
4 5 (38.46%) Intranet
4 5 (38.46%) Internet
4 5 (38.46%) Disaster Recovery
4 5 (38.46%) Wireless
4 5 (38.46%) Finance
4 5 (38.46%) VMware
4 5 (38.46%) Mitel
4 5 (38.46%) MCITP
4 5 (38.46%) Incident Management
4 5 (38.46%) ISO/IEC 27001
4 5 (38.46%) Hyper-V
4 5 (38.46%) XenApp
4 5 (38.46%) XenServer

Service Management
Top Related IT Skills in Wakefield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) MS Exchange
Applications
1 6 (46.15%) MS Excel
2 1 (7.69%) MS Office
Business Applications
1 3 (23.08%) Remedy ITSM
Communications & Networking
1 5 (38.46%) Internet
1 5 (38.46%) Intranet
1 5 (38.46%) TCP/IP
1 5 (38.46%) Wireless
Database & Business Intelligence
1 3 (23.08%) Oracle BI EE
General
1 5 (38.46%) Finance
2 1 (7.69%) Telecoms
Job Titles
1 5 (38.46%) Analyst
1 5 (38.46%) Service Analyst
1 5 (38.46%) Service Desk Analyst
1 5 (38.46%) Service Desk Engineer
2 4 (30.77%) 2nd Line Engineer
3 3 (23.08%) 1st Line Service Desk Analyst
3 3 (23.08%) 1st Line Support
3 3 (23.08%) 1st Line Support Analyst
3 3 (23.08%) First Line Help Desk Analyst
3 3 (23.08%) First Line Help Desk Support
3 3 (23.08%) Help Desk Analyst
3 3 (23.08%) Help Desk Support
3 3 (23.08%) Help Desk Support Analyst
3 3 (23.08%) ITIL Manager
3 3 (23.08%) Service Desk Support
3 3 (23.08%) Service Desk Support Analyst
4 1 (7.69%) Incident Manager
4 1 (7.69%) ITIL Incident Manager
4 1 (7.69%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 1 (7.69%) Web Services
Miscellaneous
1 5 (38.46%) Data Centre
2 4 (30.77%) Blackberry
3 1 (7.69%) Management Information System
Operating Systems
1 6 (46.15%) Windows
2 1 (7.69%) Windows 7
2 1 (7.69%) Windows Server
Processes & Methodologies
1 13 (100.00%) ITIL
2 5 (38.46%) CRM
2 5 (38.46%) Disaster Recovery
2 5 (38.46%) E-Commerce
2 5 (38.46%) Incident Management
3 3 (23.08%) ITIL V3
3 3 (23.08%) Process Improvement
3 3 (23.08%) Service Delivery
3 3 (23.08%) User Acceptance Testing
4 2 (15.38%) Line Management
Qualifications
1 6 (46.15%) Microsoft Certification
2 5 (38.46%) CCIE
2 5 (38.46%) CCNA
2 5 (38.46%) Cisco Certification
2 5 (38.46%) MCITP
2 5 (38.46%) MCP
2 5 (38.46%) MCSE
3 4 (30.77%) ITIL Certification
4 1 (7.69%) MCDST
Quality Assurance & Compliance
1 5 (38.46%) ISO/IEC 27001
System Software
1 6 (46.15%) Active Directory
2 5 (38.46%) Hyper-V
2 5 (38.46%) VMware ESXi
2 5 (38.46%) VMware Infrastructure
2 5 (38.46%) XenApp
2 5 (38.46%) XenServer
Systems Management
1 2 (15.38%) Netcool
Vendors
1 8 (61.54%) Remedy
2 6 (46.15%) Microsoft
3 5 (38.46%) Citrix
3 5 (38.46%) Mitel
3 5 (38.46%) VMware
4 3 (23.08%) BMC
4 3 (23.08%) Oracle
5 2 (15.38%) IBM
6 1 (7.69%) Cisco