The statistics below represent IT jobs advertised across the Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
IT Support
Rank 82 96 79
Rank change year-on-year
+14 -17
Permanent jobs requiring an IT Support 20 10 24
As % of all permanent IT jobs located in Wales 1.49% 0.72% 1.92%
As % of the Job Titles category 1.51% 0.75% 1.96%
Number of salaries quoted 18 9 18
Median salary £27,000 £25,000 £26,500
Median salary % change year-on-year
+8.00% -5.66%
90% offered a salary of more than £18,350 £18,300 £19,500
10% offered a salary of more than £33,325 £27,500 £30,750
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1323 1332 1227
As % of all permanent IT jobs located in Wales 98.51% 96.52% 98.24%
Number of salaries quoted 1125 1128 1026
Median salary £37,500 £37,000 £35,000
Median salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £24,000 £24,500 £25,000
10% offered a salary of more than £50,000 £52,500 £52,200
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing IT Support across the Wales region over the 3 months to 3 May 2016.

IT Support Salary Histogram in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +11 16 £26,750 +7.00% 3
North Wales +15 3 £32,500 +140.74%
West Wales -15 1 £18,500 -7.50%
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 3 May 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring IT Support in the job title.

1 28 (73.68%) Windows
2 20 (52.63%) Microsoft
3 19 (50.00%) Active Directory
4 17 (44.74%) SQL
4 17 (44.74%) MS Office
5 15 (39.47%) MS Exchange
6 13 (34.21%) Office 365
7 11 (28.95%) MS Excel
8 10 (26.32%) Microsoft Certification
9 9 (23.68%) Windows Server
10 8 (21.05%) Firewall
10 8 (21.05%) Cisco
11 7 (18.42%) DNS
11 7 (18.42%) VMware
12 6 (15.79%) Sage
12 6 (15.79%) VoIP
12 6 (15.79%) Linux
12 6 (15.79%) ITIL
13 5 (13.16%) SQL Server
13 5 (13.16%) Disaster Recovery
13 5 (13.16%) VMware Infrastructure
14 4 (10.53%) NAS
14 4 (10.53%) Security Cleared
14 4 (10.53%) Internet
14 4 (10.53%) Mac OS X
14 4 (10.53%) Project Management
14 4 (10.53%) ERP
14 4 (10.53%) Citrix
15 3 (7.89%) DHCP
15 3 (7.89%) FTP

IT Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (39.47%) MS Exchange
Applications
1 17 (44.74%) MS Office
2 11 (28.95%) MS Excel
Cloud Services
1 13 (34.21%) Office 365
Communications & Networking
1 8 (21.05%) Firewall
2 7 (18.42%) DNS
3 6 (15.79%) VoIP
4 4 (10.53%) Internet
4 4 (10.53%) NAS
5 3 (7.89%) DHCP
5 3 (7.89%) FTP
6 2 (5.26%) LAN
6 2 (5.26%) TCP/IP
6 2 (5.26%) VLAN
6 2 (5.26%) VPN
6 2 (5.26%) WAN
Database & Business Intelligence
1 5 (13.16%) SQL Server
2 2 (5.26%) DataStage
2 2 (5.26%) Relational Database
General
1 1 (2.63%) Finance
1 1 (2.63%) Manufacturing
1 1 (2.63%) Retail
Libraries, Frameworks & Software Standards
1 2 (5.26%) CGI
Miscellaneous
1 3 (7.89%) Analytical Skills
1 3 (7.89%) Management Information System
2 2 (5.26%) Data Extraction
3 1 (2.63%) Computer Science
Operating Systems
1 28 (73.68%) Windows
2 9 (23.68%) Windows Server
3 6 (15.79%) Linux
4 4 (10.53%) Mac OS X
5 3 (7.89%) Windows 10
5 3 (7.89%) Windows 7
5 3 (7.89%) Windows 8
6 2 (5.26%) Unix
6 2 (5.26%) Windows Server 2008
6 2 (5.26%) Windows Server 2012
7 1 (2.63%) Windows Server 2003
Processes & Methodologies
1 6 (15.79%) ITIL
2 5 (13.16%) Disaster Recovery
3 4 (10.53%) ERP
3 4 (10.53%) Project Management
4 2 (5.26%) CRM
4 2 (5.26%) ETL
4 2 (5.26%) Validation
5 1 (2.63%) BCP
5 1 (2.63%) Business Intelligence
5 1 (2.63%) Coaching
5 1 (2.63%) Cybersecurity
5 1 (2.63%) E-Commerce
5 1 (2.63%) Migration
5 1 (2.63%) Service Management
Programming Languages
1 17 (44.74%) SQL
2 2 (5.26%) T-SQL
3 1 (2.63%) C
3 1 (2.63%) Java
Qualifications
1 10 (26.32%) Microsoft Certification
2 4 (10.53%) Security Cleared
3 2 (5.26%) Degree
4 1 (2.63%) ITIL Certification
4 1 (2.63%) MCDST
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 19 (50.00%) Active Directory
2 5 (13.16%) VMware Infrastructure
3 2 (5.26%) vSphere
Vendors
1 20 (52.63%) Microsoft
2 8 (21.05%) Cisco
3 7 (18.42%) VMware
4 6 (15.79%) Sage
5 4 (10.53%) Citrix
6 2 (5.26%) Apple
6 2 (5.26%) Greenplum
6 2 (5.26%) Oracle
6 2 (5.26%) Sun
6 2 (5.26%) Virgin Media
7 1 (2.63%) SAP
7 1 (2.63%) Veeam
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £25000 - £30000 Per Annum
Posted: 10 hours ago
Cardiff, South Glamorgan
Intapeople
Salary: £16000 - £20000 per annum
Posted: 5 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £0 - £25000 per annum
Posted: 5 days ago