The table below looks at the statistics for the IT Support role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 76 90 76
Rank change year-on-year
+14 -14
Permanent jobs requiring an IT Support 24 17 14
As % of all permanent IT jobs located in Wales 1.84% 1.26% 1.33%
As % of the Job Titles category 1.87% 1.28% 1.37%
Number of salaries quoted 21 16 12
Average salary £19,000 £25,000 £28,000
Average salary % change year-on-year
-24.00% -10.71%
90% offered a salary of more than £18,000 £20,500 £26,100
10% offered a salary of more than £27,000 £27,000 £43,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1281 1327 1019
As % of all permanent IT jobs located in Wales 98.16% 98.22% 96.96%
Number of salaries quoted 1100 1136 868
Average salary £35,000 £35,000 £36,500
Average salary % change year-on-year
- -4.10%
90% offered a salary of more than £22,000 £25,000 £24,300
10% offered a salary of more than £52,000 £52,500 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing IT Support across the Wales region over the 3 months to 13 February 2016.

IT Support Salary Histogram in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales 0 19 £18,000 -28.00% 3
North Wales - 4 £21,500 -
West Wales - 1 £18,500 -
IT Support
UK

IT Support
Top 30 Related IT Skills in Wales

For the 6 months to 13 February 2016, IT jobs across the Wales region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 26 (70.27%) Windows
2 21 (56.76%) Microsoft
3 20 (54.05%) Active Directory
4 18 (48.65%) MS Office
5 17 (45.95%) SQL
6 13 (35.14%) MS Exchange
7 12 (32.43%) MS Excel
8 11 (29.73%) Office 365
9 10 (27.03%) Microsoft Certification
10 9 (24.32%) Windows Server
11 7 (18.92%) Firewall
11 7 (18.92%) Cisco
12 6 (16.22%) Disaster Recovery
12 6 (16.22%) VoIP
13 5 (13.51%) VMware
13 5 (13.51%) Linux
14 4 (10.81%) Finance
14 4 (10.81%) Management Information System
14 4 (10.81%) Oracle
14 4 (10.81%) SQL Server
14 4 (10.81%) DNS
14 4 (10.81%) Unix
14 4 (10.81%) Windows Server 2012
14 4 (10.81%) VMware Infrastructure
14 4 (10.81%) Windows Server 2008
15 3 (8.11%) Windows 7
15 3 (8.11%) Relational Database
15 3 (8.11%) NAS
15 3 (8.11%) Degree
15 3 (8.11%) Greenplum

IT Support
Top Related IT Skills in Wales by Category

For the 6 months to 13 February 2016, IT jobs across the Wales region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (35.14%) MS Exchange
2 1 (2.70%) Exchange Server 2010
2 1 (2.70%) Exchange Server 2013
2 1 (2.70%) IIS
2 1 (2.70%) SharePoint
Applications
1 18 (48.65%) MS Office
2 12 (32.43%) MS Excel
3 1 (2.70%) MS PowerPoint
Business Applications
1 1 (2.70%) OPENHousing
1 1 (2.70%) SAP Oil and Gas
Cloud Services
1 11 (29.73%) Office 365
Communications & Networking
1 7 (18.92%) Firewall
2 6 (16.22%) VoIP
3 4 (10.81%) DNS
4 3 (8.11%) FTP
4 3 (8.11%) Internet
4 3 (8.11%) NAS
5 2 (5.41%) SAN
6 1 (2.70%) DHCP
6 1 (2.70%) LAN
6 1 (2.70%) WAN
6 1 (2.70%) Wi-Fi
Database & Business Intelligence
1 4 (10.81%) SQL Server
2 3 (8.11%) DataStage
2 3 (8.11%) Relational Database
3 1 (2.70%) MS Access
3 1 (2.70%) SQL Server 2014
General
1 4 (10.81%) Finance
2 2 (5.41%) Manufacturing
2 2 (5.41%) Retail
2 2 (5.41%) Telecoms
3 1 (2.70%) Advertising
3 1 (2.70%) Electronics
3 1 (2.70%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.70%) CGI
Miscellaneous
1 4 (10.81%) Management Information System
2 1 (2.70%) Analytical Skills
2 1 (2.70%) Blackberry
2 1 (2.70%) Clustering
2 1 (2.70%) Computer Science
Operating Systems
1 26 (70.27%) Windows
2 9 (24.32%) Windows Server
3 5 (13.51%) Linux
4 4 (10.81%) Unix
4 4 (10.81%) Windows Server 2008
4 4 (10.81%) Windows Server 2012
5 3 (8.11%) Mac OS X
5 3 (8.11%) Windows 7
5 3 (8.11%) Windows Server 2003
6 2 (5.41%) Windows 8
7 1 (2.70%) Windows XP
Processes & Methodologies
1 6 (16.22%) Disaster Recovery
2 3 (8.11%) ETL
2 3 (8.11%) Validation
3 2 (5.41%) ERP
3 2 (5.41%) ITIL
3 2 (5.41%) Project Management
4 1 (2.70%) BCP
4 1 (2.70%) Business Continuity
4 1 (2.70%) Business Continuity Planning
4 1 (2.70%) Business Intelligence
4 1 (2.70%) Change Control
4 1 (2.70%) Coaching
4 1 (2.70%) Digital Marketing
4 1 (2.70%) Information Security
4 1 (2.70%) Infrastructure Management
4 1 (2.70%) Migration
4 1 (2.70%) Mobile Device Management
4 1 (2.70%) Performance Management
4 1 (2.70%) Programme Management
Programming Languages
1 17 (45.95%) SQL
2 1 (2.70%) C
2 1 (2.70%) Java
2 1 (2.70%) PowerShell
2 1 (2.70%) T-SQL
2 1 (2.70%) VB
Qualifications
1 10 (27.03%) Microsoft Certification
2 3 (8.11%) Degree
3 2 (5.41%) Security Cleared
4 1 (2.70%) HNC
4 1 (2.70%) HND
4 1 (2.70%) MCSE
4 1 (2.70%) NVQ Level 3
Quality Assurance & Compliance
1 1 (2.70%) SLA
System Software
1 20 (54.05%) Active Directory
2 4 (10.81%) VMware Infrastructure
3 1 (2.70%) VMware ESXi
3 1 (2.70%) vSphere
Vendors
1 21 (56.76%) Microsoft
2 7 (18.92%) Cisco
3 5 (13.51%) VMware
4 4 (10.81%) Oracle
5 3 (8.11%) Apple
5 3 (8.11%) Greenplum
5 3 (8.11%) Sage
5 3 (8.11%) Sun
6 2 (5.41%) Citrix
6 2 (5.41%) SAP
6 2 (5.41%) Sophos
7 1 (2.70%) Barracuda Networks
7 1 (2.70%) Capita
7 1 (2.70%) Kaspersky
7 1 (2.70%) Novell
7 1 (2.70%) Veeam
Wales
Senitor Associates
Salary: £25000 per annum
Posted: 2 days ago
Glamorgan, Wales
Actis Recruitment Ltd
Salary: to £30,000 + excellent bens
Posted: 3 days ago
Bridgend, Mid Glamorgan
Redrock Consulting Ltd
Salary: £16000 - £21000 per annum + Excellent Benefits
Posted: 4 days ago