The table below looks at the statistics for the IT Support role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 90 97 90
Rank change year-on-year
+7 -7
Permanent jobs requiring an IT Support 15 9 5
As % of all permanent IT jobs located in Wales 1.09% 0.67% 0.40%
As % of the Job Titles category 1.12% 0.69% 0.41%
Number of salaries quoted 8 9 2
Average salary £21,000 £26,500 £28,750
Average salary % change year-on-year
-20.75% -7.82%
90% offered a salary of more than £20,000 £19,800 £23,750
10% offered a salary of more than £25,650 £30,300 £33,750
UK excluding London average salary £24,000 £24,250 £24,000
% change year-on-year
-1.03% +1.04%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1336 1302 1210
As % of all permanent IT jobs located in Wales 97.09% 96.66% 96.49%
Number of salaries quoted 1099 1141 1073
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing IT Support across the Wales region over the 3 months to 30 July 2015.

IT Support Salary Histogram in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -4 6 £28,500 +9.61% 1
North Wales +2 3 - -
West Wales - 2 £20,000 -
IT Support
UK

IT Support
Top 30 Related IT Skills in Wales

For the 6 months to 30 July 2015, IT jobs across the Wales region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 16 (66.67%) Windows
2 9 (37.50%) Windows 7
3 8 (33.33%) Microsoft
3 8 (33.33%) Active Directory
4 7 (29.17%) A+ Certification
4 7 (29.17%) Windows Server 2008
5 6 (25.00%) Windows 8
5 6 (25.00%) TCP/IP
6 5 (20.83%) MS Office
6 5 (20.83%) Windows Server 2012
7 4 (16.67%) Magento
7 4 (16.67%) Computer Science
7 4 (16.67%) Salesforce.com
7 4 (16.67%) Network+ Certification
7 4 (16.67%) VMware
7 4 (16.67%) Data Management
7 4 (16.67%) HTML
7 4 (16.67%) PHP
7 4 (16.67%) CRM
7 4 (16.67%) E-Commerce
7 4 (16.67%) Sage 200
8 3 (12.50%) MS Exchange
8 3 (12.50%) VoIP
8 3 (12.50%) SQL Server
8 3 (12.50%) SAP
8 3 (12.50%) ITIL
8 3 (12.50%) ITIL Certification
8 3 (12.50%) Change Management
8 3 (12.50%) VMware Infrastructure
9 2 (8.33%) Service Delivery

IT Support
Top Related IT Skills in Wales by Category

For the 6 months to 30 July 2015, IT jobs across the Wales region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.50%) MS Exchange
2 2 (8.33%) IIS
2 2 (8.33%) SharePoint
3 1 (4.17%) SharePoint Server
Applications
1 5 (20.83%) MS Office
2 2 (8.33%) MS Excel
Business Applications
1 4 (16.67%) Magento
1 4 (16.67%) Sage 200
Cloud Services
1 1 (4.17%) Dropbox
Communications & Networking
1 6 (25.00%) TCP/IP
2 3 (12.50%) VoIP
3 2 (8.33%) DHCP
3 2 (8.33%) Ethernet
3 2 (8.33%) DNS
3 2 (8.33%) Firewall
4 1 (4.17%) Wireless
4 1 (4.17%) IPsec
4 1 (4.17%) VLAN
4 1 (4.17%) Junos
4 1 (4.17%) WAN
4 1 (4.17%) VPN
Database & Business Intelligence
1 3 (12.50%) SQL Server
2 1 (4.17%) SQL Server 2008
General
1 2 (8.33%) Telecoms
1 2 (8.33%) Multimedia
2 1 (4.17%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (16.67%) HTML
Miscellaneous
1 4 (16.67%) Computer Science
2 2 (8.33%) Analytical Skills
3 1 (4.17%) Management Information System
3 1 (4.17%) Video Conferencing
Operating Systems
1 16 (66.67%) Windows
2 9 (37.50%) Windows 7
3 7 (29.17%) Windows Server 2008
4 6 (25.00%) Windows 8
5 5 (20.83%) Windows Server 2012
6 2 (8.33%) Windows Server 2003
6 2 (8.33%) Linux
6 2 (8.33%) Windows XP
7 1 (4.17%) Mac OS X
7 1 (4.17%) Windows Vista
7 1 (4.17%) Android
7 1 (4.17%) Apple iOS
Processes & Methodologies
1 4 (16.67%) CRM
1 4 (16.67%) E-Commerce
1 4 (16.67%) Data Management
2 3 (12.50%) ITIL
2 3 (12.50%) Change Management
3 2 (8.33%) Service Delivery
4 1 (4.17%) ITSM
4 1 (4.17%) Project Management
4 1 (4.17%) Service Management
4 1 (4.17%) Time Management
4 1 (4.17%) Infrastructure Management
4 1 (4.17%) Security Patching
Programming Languages
1 4 (16.67%) PHP
2 1 (4.17%) SQL
Qualifications
1 7 (29.17%) A+ Certification
2 4 (16.67%) Network+ Certification
3 3 (12.50%) ITIL Certification
4 2 (8.33%) Microsoft Certification
5 1 (4.17%) MCP
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 8 (33.33%) Active Directory
2 3 (12.50%) VMware Infrastructure
3 2 (8.33%) Hyper-V
4 1 (4.17%) vSphere
Vendors
1 8 (33.33%) Microsoft
2 4 (16.67%) Salesforce.com
2 4 (16.67%) VMware
3 3 (12.50%) SAP
4 2 (8.33%) Apple
5 1 (4.17%) Cisco
5 1 (4.17%) Mitel
5 1 (4.17%) Adobe
5 1 (4.17%) HP
5 1 (4.17%) Citrix
5 1 (4.17%) Juniper
Monmouth, Gwent
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 2 days ago