The statistics below represent IT jobs advertised across the Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Support
Rank 75 89 87
Rank change year-on-year
+14 -2
Permanent jobs requiring an IT Support 25 19 21
As % of all permanent IT jobs located in Wales 1.94% 1.33% 1.55%
As % of the Job Titles category 1.99% 1.36% 1.58%
Number of salaries quoted 22 11 17
Median salary £25,000 £21,000 £26,500
Median salary % change year-on-year
+19.04% -20.75%
90% offered a salary of more than £18,300 £20,000 £19,300
10% offered a salary of more than £27,400 £25,000 £31,600
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1258 1392 1325
As % of all permanent IT jobs located in Wales 97.75% 97.34% 97.71%
Number of salaries quoted 1071 1148 1131
Median salary £37,500 £37,000 £35,000
Median salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing IT Support across the Wales region over the 3 months to 25 June 2016.

IT Support Salary Histogram in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +13 17 £25,000 +9.89% 1
North Wales +15 8 £25,000 -
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 25 June 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring IT Support in the job title.

1 40 (83.33%) Windows
2 27 (56.25%) Microsoft
2 27 (56.25%) Active Directory
3 20 (41.67%) Windows Server
4 19 (39.58%) SQL
4 19 (39.58%) Office 365
5 16 (33.33%) MS Office
6 15 (31.25%) MS Exchange
6 15 (31.25%) VMware
7 14 (29.17%) Cisco
7 14 (29.17%) Firewall
8 12 (25.00%) MS Excel
9 11 (22.92%) ITIL
9 11 (22.92%) DNS
10 10 (20.83%) SQL Server
10 10 (20.83%) Linux
11 9 (18.75%) ERP
11 9 (18.75%) Sage
11 9 (18.75%) VMware Infrastructure
12 8 (16.67%) Windows Server 2012
12 8 (16.67%) Internet
13 7 (14.58%) Mac OS X
13 7 (14.58%) Microsoft Certification
13 7 (14.58%) SLA
13 7 (14.58%) NAS
13 7 (14.58%) VLAN
14 6 (12.50%) Windows Server 2008
14 6 (12.50%) LAN
14 6 (12.50%) VoIP
14 6 (12.50%) WAN

IT Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (31.25%) MS Exchange
2 3 (6.25%) SharePoint
3 2 (4.17%) SAS
Applications
1 16 (33.33%) MS Office
2 12 (25.00%) MS Excel
Cloud Services
1 19 (39.58%) Office 365
Communications & Networking
1 14 (29.17%) Firewall
2 11 (22.92%) DNS
3 8 (16.67%) Internet
4 7 (14.58%) NAS
4 7 (14.58%) VLAN
5 6 (12.50%) LAN
5 6 (12.50%) VoIP
5 6 (12.50%) WAN
6 5 (10.42%) VPN
7 4 (8.33%) DHCP
8 3 (6.25%) FTP
9 2 (4.17%) TCP/IP
Database & Business Intelligence
1 10 (20.83%) SQL Server
2 4 (8.33%) Crystal Reports
General
1 5 (10.42%) Manufacturing
2 1 (2.08%) Advertising
2 1 (2.08%) Back Office
2 1 (2.08%) Finance
2 1 (2.08%) Retail
Libraries, Frameworks & Software Standards
1 2 (4.17%) CGI
Miscellaneous
1 4 (8.33%) Analytical Skills
2 3 (6.25%) Management Information System
3 2 (4.17%) Data Extraction
3 2 (4.17%) Smartphone
4 1 (2.08%) Visualisation
Operating Systems
1 40 (83.33%) Windows
2 20 (41.67%) Windows Server
3 10 (20.83%) Linux
4 8 (16.67%) Windows Server 2012
5 7 (14.58%) Mac OS X
6 6 (12.50%) Windows Server 2008
7 4 (8.33%) Windows 7
7 4 (8.33%) Windows 8
8 3 (6.25%) Windows 10
9 1 (2.08%) Unix
Processes & Methodologies
1 11 (22.92%) ITIL
2 9 (18.75%) ERP
3 4 (8.33%) Project Management
3 4 (8.33%) Service Management
4 3 (6.25%) Disaster Recovery
5 2 (4.17%) CRM
5 2 (4.17%) Data Analysis
5 2 (4.17%) Data Security
5 2 (4.17%) Incident Management
5 2 (4.17%) Logistics
6 1 (2.08%) BCP
6 1 (2.08%) Business Intelligence
6 1 (2.08%) Coaching
6 1 (2.08%) Cybersecurity
6 1 (2.08%) E-Commerce
6 1 (2.08%) Migration
6 1 (2.08%) Resource Management
6 1 (2.08%) Time Management
Programming Languages
1 19 (39.58%) SQL
2 2 (4.17%) T-SQL
3 1 (2.08%) Java
Qualifications
1 7 (14.58%) Microsoft Certification
2 5 (10.42%) Degree
3 4 (8.33%) Security Cleared
4 2 (4.17%) BPSS Clearance
4 2 (4.17%) CCNA
4 2 (4.17%) Cisco Certification
4 2 (4.17%) ITIL Certification
4 2 (4.17%) ITIL Foundation Certificate
5 1 (2.08%) A+ Certification
5 1 (2.08%) MCDST
Quality Assurance & Compliance
1 7 (14.58%) SLA
System Software
1 27 (56.25%) Active Directory
2 9 (18.75%) VMware Infrastructure
3 3 (6.25%) vSphere
4 2 (4.17%) Hyper-V
Vendors
1 27 (56.25%) Microsoft
2 15 (31.25%) VMware
3 14 (29.17%) Cisco
4 9 (18.75%) Sage
5 6 (12.50%) Citrix
6 4 (8.33%) Dell
7 2 (4.17%) Apple
7 2 (4.17%) Virgin Media
8 1 (2.08%) JD Edwards
8 1 (2.08%) Veeam
Cardiff, South Glamorgan
CPS Group UK
Salary: £25000 - £30000 per annum + Excellent Benefits Package
Posted: 3 days ago