The statistics below represent IT jobs advertised across the Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
IT Support
Rank 79 86 84
Rank change year-on-year
+7 -2
Permanent jobs requiring an IT Support 20 18 22
As % of all permanent IT jobs located in Wales 1.53% 1.33% 1.69%
As % of the Job Titles category 1.56% 1.38% 1.72%
Number of salaries quoted 17 12 17
Median salary £25,000 £20,250 £26,500
Median salary % change year-on-year
+23.45% -23.58%
90% offered a salary of more than £19,800 £19,550 £19,800
10% offered a salary of more than £32,500 £27,250 £31,000
UK excluding London median salary £25,500 £25,000 £24,750
% change year-on-year
+2.00% +1.01%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1283 1306 1282
As % of all permanent IT jobs located in Wales 98.39% 96.81% 98.46%
Number of salaries quoted 1097 1105 1097
Median salary £37,500 £37,000 £35,000
Median salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing IT Support across the Wales region over the 3 months to 27 May 2016.

IT Support Salary Histogram in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +7 12 £25,000 - 4
North Wales +18 8 £32,500 +140.74%
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 27 May 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring IT Support in the job title.

1 38 (80.85%) Windows
2 28 (59.57%) Microsoft
3 27 (57.45%) Active Directory
4 24 (51.06%) SQL
5 20 (42.55%) MS Office
5 20 (42.55%) Office 365
6 19 (40.43%) MS Exchange
7 17 (36.17%) Windows Server
8 11 (23.40%) DNS
8 11 (23.40%) MS Excel
8 11 (23.40%) Microsoft Certification
8 11 (23.40%) Firewall
8 11 (23.40%) VMware
9 10 (21.28%) Linux
9 10 (21.28%) Cisco
10 9 (19.15%) Sage
10 9 (19.15%) VMware Infrastructure
11 8 (17.02%) ITIL
11 8 (17.02%) SQL Server
12 7 (14.89%) Mac OS X
12 7 (14.89%) Internet
12 7 (14.89%) NAS
13 6 (12.77%) ERP
13 6 (12.77%) VoIP
14 5 (10.64%) FTP
14 5 (10.64%) Disaster Recovery
14 5 (10.64%) Windows Server 2008
14 5 (10.64%) Windows Server 2012
14 5 (10.64%) VLAN
15 4 (8.51%) Security Cleared

IT Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (40.43%) MS Exchange
2 3 (6.38%) SharePoint
Applications
1 20 (42.55%) MS Office
2 11 (23.40%) MS Excel
Cloud Services
1 20 (42.55%) Office 365
Communications & Networking
1 11 (23.40%) DNS
1 11 (23.40%) Firewall
2 7 (14.89%) Internet
2 7 (14.89%) NAS
3 6 (12.77%) VoIP
4 5 (10.64%) FTP
4 5 (10.64%) VLAN
5 4 (8.51%) DHCP
5 4 (8.51%) LAN
5 4 (8.51%) WAN
6 3 (6.38%) VPN
7 2 (4.26%) TCP/IP
Database & Business Intelligence
1 8 (17.02%) SQL Server
2 2 (4.26%) Crystal Reports
2 2 (4.26%) DataStage
2 2 (4.26%) Relational Database
General
1 3 (6.38%) Manufacturing
2 1 (2.13%) Finance
2 1 (2.13%) Retail
Libraries, Frameworks & Software Standards
1 2 (4.26%) CGI
Miscellaneous
1 4 (8.51%) Smartphone
2 3 (6.38%) Analytical Skills
2 3 (6.38%) Management Information System
3 2 (4.26%) Data Extraction
4 1 (2.13%) Computer Science
4 1 (2.13%) Visualisation
Operating Systems
1 38 (80.85%) Windows
2 17 (36.17%) Windows Server
3 10 (21.28%) Linux
4 7 (14.89%) Mac OS X
5 5 (10.64%) Windows Server 2008
5 5 (10.64%) Windows Server 2012
6 4 (8.51%) Windows 8
7 3 (6.38%) Unix
7 3 (6.38%) Windows 10
7 3 (6.38%) Windows 7
8 1 (2.13%) Windows Server 2003
Processes & Methodologies
1 8 (17.02%) ITIL
2 6 (12.77%) ERP
3 5 (10.64%) Disaster Recovery
4 4 (8.51%) Project Management
5 2 (4.26%) CRM
5 2 (4.26%) ETL
5 2 (4.26%) Service Management
5 2 (4.26%) Validation
6 1 (2.13%) BCP
6 1 (2.13%) Business Intelligence
6 1 (2.13%) Coaching
6 1 (2.13%) Cybersecurity
6 1 (2.13%) E-Commerce
6 1 (2.13%) Migration
Programming Languages
1 24 (51.06%) SQL
2 2 (4.26%) T-SQL
3 1 (2.13%) Java
Qualifications
1 11 (23.40%) Microsoft Certification
2 4 (8.51%) Security Cleared
3 2 (4.26%) Degree
3 2 (4.26%) ITIL Certification
4 1 (2.13%) MCDST
Quality Assurance & Compliance
1 4 (8.51%) SLA
System Software
1 27 (57.45%) Active Directory
2 9 (19.15%) VMware Infrastructure
3 3 (6.38%) vSphere
Vendors
1 28 (59.57%) Microsoft
2 11 (23.40%) VMware
3 10 (21.28%) Cisco
4 9 (19.15%) Sage
5 4 (8.51%) Citrix
6 2 (4.26%) Apple
6 2 (4.26%) Dell
6 2 (4.26%) Greenplum
6 2 (4.26%) Oracle
6 2 (4.26%) Sun
6 2 (4.26%) Virgin Media
7 1 (2.13%) SAP
7 1 (2.13%) Veeam
Bridgend, Mid Glamorgan
JGR Recruitment Group
Salary: From £16,000 to £30,000 per annum
Posted: 19 hours ago
Bridgend, Mid Glamorgan
JGR Recruitment Group
Salary: From £18,000 to £22,000 per annum
Posted: 19 hours ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £25000 - £30000 Per Annum
Posted: 2 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £0 - £25000 per annum
Posted: 4 days ago