The statistics below represent IT jobs advertised across the Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 88 89 70
Rank change year-on-year
+1 -19
Permanent jobs requiring an IT Support 22 14 32
As % of all permanent IT jobs located in Wales 1.74% 1.08% 2.49%
As % of the Job Titles category 1.79% 1.10% 2.53%
Number of salaries quoted 21 10 26
Median salary £24,500 £21,500 £24,000
Median salary % change year-on-year
+13.95% -10.41%
90% offered a salary of more than £21,500 £17,500 £19,500
10% offered a salary of more than £29,000 £32,500 £35,000
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1228 1272 1265
As % of all permanent IT jobs located in Wales 96.85% 97.85% 98.44%
Number of salaries quoted 1077 1092 1050
Median salary £37,500 £36,000 £35,000
Median salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,500 £21,500 £22,500
10% offered a salary of more than £52,700 £50,000 £50,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

IT Support
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing IT Support across the Wales region over the 3 months to 4 December 2016.

IT Support Salary Histogram in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +7 17 £25,500 +2.64% 2
North Wales -6 3 £24,500 +25.64%
West Wales - 2 £20,750 -
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 4 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring IT Support in the job title.

1 38 (73.08%) Windows
2 31 (59.62%) Windows Server
3 30 (57.69%) Microsoft
4 27 (51.92%) Active Directory
5 17 (32.69%) MS Office
5 17 (32.69%) MS Excel
6 16 (30.77%) ITIL
7 15 (28.85%) SLA
7 15 (28.85%) Windows 7
8 13 (25.00%) Degree
8 13 (25.00%) VMware
9 11 (21.15%) Incident Management
10 10 (19.23%) Cisco
10 10 (19.23%) Windows Server 2012
11 9 (17.31%) Service Management
11 9 (17.31%) MS Exchange
11 9 (17.31%) SQL Server
12 8 (15.38%) Advertising
12 8 (15.38%) Firewall
12 8 (15.38%) Office 365
13 7 (13.46%) Internet
13 7 (13.46%) Finance
13 7 (13.46%) Logistics
13 7 (13.46%) Hyper-V
14 6 (11.54%) Windows Server 2008
15 5 (9.62%) Windows 8
15 5 (9.62%) Disaster Recovery
15 5 (9.62%) ITIL Certification
15 5 (9.62%) CCNA
15 5 (9.62%) Dell

IT Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (17.31%) MS Exchange
2 4 (7.69%) SAS
3 3 (5.77%) Exchange Server 2013
4 1 (1.92%) JBoss
Applications
1 17 (32.69%) MS Excel
1 17 (32.69%) MS Office
2 3 (5.77%) MS PowerPoint
3 2 (3.85%) MS Visio
Business Applications
1 1 (1.92%) Visualfiles
Cloud Services
1 8 (15.38%) Office 365
Communications & Networking
1 8 (15.38%) Firewall
2 7 (13.46%) Internet
3 5 (9.62%) LAN
3 5 (9.62%) VPN
3 5 (9.62%) WAN
4 4 (7.69%) TCP/IP
5 3 (5.77%) Broadband
6 2 (3.85%) DNS
6 2 (3.85%) Ethernet
6 2 (3.85%) NAS
6 2 (3.85%) VLAN
6 2 (3.85%) VoIP
7 1 (1.92%) DHCP
7 1 (1.92%) PABX
7 1 (1.92%) Remote Desktop
7 1 (1.92%) SAN
Database & Business Intelligence
1 9 (17.31%) SQL Server
2 3 (5.77%) MySQL
3 2 (3.85%) Crystal Reports
3 2 (3.85%) Ingres
3 2 (3.85%) RDBMS
3 2 (3.85%) Relational Database
General
1 8 (15.38%) Advertising
2 7 (13.46%) Finance
3 5 (9.62%) Back Office
4 3 (5.77%) Manufacturing
4 3 (5.77%) Retail
5 1 (1.92%) Law
Libraries, Frameworks & Software Standards
1 2 (3.85%) .NET
2 1 (1.92%) CGI
Miscellaneous
1 4 (7.69%) Computer Science
2 3 (5.77%) Analytical Skills
2 3 (5.77%) Management Information System
3 2 (3.85%) AS400
3 2 (3.85%) iSeries
3 2 (3.85%) PDA
4 1 (1.92%) Mathematics
4 1 (1.92%) Smartphone
Operating Systems
1 38 (73.08%) Windows
2 31 (59.62%) Windows Server
3 15 (28.85%) Windows 7
4 10 (19.23%) Windows Server 2012
5 6 (11.54%) Windows Server 2008
6 5 (9.62%) Windows 8
7 3 (5.77%) Windows 10
7 3 (5.77%) Windows Server 2003
8 2 (3.85%) Linux
8 2 (3.85%) Windows XP
9 1 (1.92%) Mac OS X
9 1 (1.92%) Red Hat Enterprise Linux
Processes & Methodologies
1 16 (30.77%) ITIL
2 11 (21.15%) Incident Management
3 9 (17.31%) Service Management
4 7 (13.46%) Logistics
5 5 (9.62%) Disaster Recovery
6 4 (7.69%) Change Management
6 4 (7.69%) Data Analysis
6 4 (7.69%) Data Security
6 4 (7.69%) ERP
6 4 (7.69%) Resource Management
7 3 (5.77%) Server Virtualisation
7 3 (5.77%) Web Design
8 2 (3.85%) Business Continuity
8 2 (3.85%) Case Management
8 2 (3.85%) Continuous Improvement
8 2 (3.85%) Information Security
8 2 (3.85%) Risk Management
8 2 (3.85%) Time Management
9 1 (1.92%) Email Management
9 1 (1.92%) Line Management
Programming Languages
1 5 (9.62%) SQL
2 2 (3.85%) PowerShell
2 2 (3.85%) VB
3 1 (1.92%) C#
3 1 (1.92%) VB.NET
3 1 (1.92%) VBA
Qualifications
1 13 (25.00%) Degree
2 5 (9.62%) CCNA
2 5 (9.62%) Cisco Certification
2 5 (9.62%) ITIL Certification
3 4 (7.69%) BPSS Clearance
4 3 (5.77%) ITIL Foundation Certificate
5 2 (3.85%) Security Cleared
6 1 (1.92%) A+ Certification
6 1 (1.92%) MCP
6 1 (1.92%) Microsoft Certification
Quality Assurance & Compliance
1 15 (28.85%) SLA
System Software
1 27 (51.92%) Active Directory
2 7 (13.46%) Hyper-V
3 4 (7.69%) VMware Infrastructure
4 3 (5.77%) XenServer
Systems Management
1 2 (3.85%) SCCM
Vendors
1 30 (57.69%) Microsoft
2 13 (25.00%) VMware
3 10 (19.23%) Cisco
4 5 (9.62%) Dell
5 4 (7.69%) Avaya
5 4 (7.69%) Citrix
6 2 (3.85%) IBM
7 1 (1.92%) HP
7 1 (1.92%) JD Edwards
7 1 (1.92%) Red Hat
7 1 (1.92%) Sage
7 1 (1.92%) Virgin Media
Newport, Gwent
Douglas-Scott
Salary: £15000 - £16000 per annum + Good Package
Posted: 4 days ago
Cardiff, South Glamorgan
Redrock Consulting Ltd
Salary: £23000 - £26500 per annum + Excellent Benefits
Posted: 5 days ago