The statistics below represent IT jobs advertised across the Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
IT Support
UK / Wales
Rank 66 86 79
Rank change year-on-year
+20 -7
Permanent jobs requiring an IT Support 28 17 24
As % of all permanent IT jobs located in Wales 2.56% 1.37% 1.81%
As % of the Job Titles category 2.66% 1.40% 1.83%
Number of salaries quoted 26 14 22
Median salary £25,000 £18,250 £25,000
Median salary % change year-on-year
+36.98% -27.00%
90% offered a salary of more than £22,378 £18,000 £20,500
10% offered a salary of more than £27,200 £21,500 £31,500
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1054 1216 1312
As % of all permanent IT jobs located in Wales 96.34% 98.06% 99.02%
Number of salaries quoted 914 1052 1133
Median salary £37,500 £35,000 £35,000
Median salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £21,500 £25,000
10% offered a salary of more than £52,700 £50,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +23 18 £27,000 +50.00%
North Wales +1 8 £24,500 +13.95% 2
West Wales -7 2 £20,750 +12.16%
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 24 January 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring IT Support in the job title.

1 35 (71.43%) Windows
2 30 (61.22%) Microsoft
3 27 (55.10%) Windows Server
4 22 (44.90%) MS Office
5 20 (40.82%) Active Directory
6 18 (36.73%) MS Excel
7 15 (30.61%) SLA
8 14 (28.57%) MS Exchange
9 13 (26.53%) Windows 7
9 13 (26.53%) SQL Server
10 12 (24.49%) VMware
11 10 (20.41%) Disaster Recovery
11 10 (20.41%) Internet
12 9 (18.37%) ITIL
12 9 (18.37%) SQL
13 8 (16.33%) Finance
13 8 (16.33%) VMware Infrastructure
13 8 (16.33%) Office 365
14 7 (14.29%) XenServer
14 7 (14.29%) Windows 8
14 7 (14.29%) Exchange Server 2013
14 7 (14.29%) Hyper-V
14 7 (14.29%) Server Virtualisation
14 7 (14.29%) Security Cleared
14 7 (14.29%) Degree
14 7 (14.29%) PDA
14 7 (14.29%) Advertising
14 7 (14.29%) Web Design
14 7 (14.29%) MySQL
14 7 (14.29%) Broadband

IT Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (28.57%) MS Exchange
2 7 (14.29%) Exchange Server 2013
3 1 (2.04%) Exchange Server 2010
3 1 (2.04%) JBoss
Applications
1 22 (44.90%) MS Office
2 18 (36.73%) MS Excel
3 3 (6.12%) MS PowerPoint
4 2 (4.08%) MS Visio
Business Applications
1 1 (2.04%) Sage 200
1 1 (2.04%) Sage 50
1 1 (2.04%) SAP ERP
1 1 (2.04%) Visualfiles
Cloud Services
1 8 (16.33%) Office 365
Communications & Networking
1 10 (20.41%) Internet
2 7 (14.29%) Broadband
2 7 (14.29%) LAN
2 7 (14.29%) WAN
3 4 (8.16%) TCP/IP
4 3 (6.12%) Ethernet
4 3 (6.12%) Firewall
5 2 (4.08%) DNS
5 2 (4.08%) NAS
5 2 (4.08%) Remote Desktop
6 1 (2.04%) DHCP
6 1 (2.04%) PABX
6 1 (2.04%) SAN
6 1 (2.04%) VoIP
Database & Business Intelligence
1 13 (26.53%) SQL Server
2 7 (14.29%) MySQL
3 2 (4.08%) Ingres
3 2 (4.08%) RDBMS
3 2 (4.08%) Relational Database
4 1 (2.04%) Oracle Database
4 1 (2.04%) Oracle Database 11g
4 1 (2.04%) SQL Server 2008
4 1 (2.04%) SQL Server 2012
4 1 (2.04%) SQL Server 2014
General
1 8 (16.33%) Finance
2 7 (14.29%) Advertising
3 3 (6.12%) Back Office
3 3 (6.12%) Retail
4 1 (2.04%) Law
Libraries, Frameworks & Software Standards
1 2 (4.08%) .NET
2 1 (2.04%) CGI
2 1 (2.04%) HTML
Miscellaneous
1 7 (14.29%) PDA
2 4 (8.16%) Computer Science
2 4 (8.16%) Management Information System
3 2 (4.08%) AS400
3 2 (4.08%) iSeries
4 1 (2.04%) Analytical Skills
4 1 (2.04%) Data Protection Act
4 1 (2.04%) EPoS
4 1 (2.04%) Mathematics
4 1 (2.04%) Smartphone
Operating Systems
1 35 (71.43%) Windows
2 27 (55.10%) Windows Server
3 13 (26.53%) Windows 7
4 7 (14.29%) Windows 8
5 5 (10.20%) Windows 10
6 4 (8.16%) Windows Server 2008
7 3 (6.12%) Windows Server 2003
7 3 (6.12%) Windows Server 2012
7 3 (6.12%) Windows XP
8 2 (4.08%) Linux
9 1 (2.04%) Android
9 1 (2.04%) Mac OS X
9 1 (2.04%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (20.41%) Disaster Recovery
2 9 (18.37%) ITIL
3 7 (14.29%) Server Virtualisation
3 7 (14.29%) Web Design
4 6 (12.24%) Incident Management
5 3 (6.12%) Business Continuity
5 3 (6.12%) Change Management
5 3 (6.12%) ERP
5 3 (6.12%) Information Security
5 3 (6.12%) Logistics
5 3 (6.12%) Risk Management
5 3 (6.12%) Service Management
6 2 (4.08%) Case Management
6 2 (4.08%) Continuous Improvement
6 2 (4.08%) Resource Management
7 1 (2.04%) Business Continuity Planning
7 1 (2.04%) Email Management
7 1 (2.04%) Line Management
7 1 (2.04%) Patch Management
7 1 (2.04%) Time Management
Programming Languages
1 9 (18.37%) SQL
2 2 (4.08%) PowerShell
2 2 (4.08%) VB
3 1 (2.04%) C#
3 1 (2.04%) Java
3 1 (2.04%) Perl
3 1 (2.04%) VB.NET
3 1 (2.04%) VBA
Qualifications
1 7 (14.29%) Degree
1 7 (14.29%) Security Cleared
2 3 (6.12%) ITIL Certification
3 2 (4.08%) CCNA
3 2 (4.08%) Cisco Certification
4 1 (2.04%) MCP
4 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 15 (30.61%) SLA
System Software
1 20 (40.82%) Active Directory
2 8 (16.33%) VMware Infrastructure
3 7 (14.29%) Hyper-V
3 7 (14.29%) XenServer
Systems Management
1 1 (2.04%) SCCM
Vendors
1 30 (61.22%) Microsoft
2 12 (24.49%) VMware
3 7 (14.29%) Dell
4 4 (8.16%) Avaya
5 2 (4.08%) IBM
5 2 (4.08%) Sage
6 1 (2.04%) Cisco
6 1 (2.04%) Citrix
6 1 (2.04%) HP
6 1 (2.04%) Oracle
6 1 (2.04%) Red Hat
6 1 (2.04%) SAP
6 1 (2.04%) Virgin Media
Bangor, Gwynedd
Supertemps
Salary: £18,000 - £22,000 dependent on experience
Posted: 2 hours ago
Bangor, Gwynedd
Supertemps
Salary: £30k - 35k per year
Posted: 6 days ago