The table below looks at the statistics for the IT Support role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 91 110 87
Rank change year-on-year
+19 -23
Permanent jobs requiring an IT Support 13 1 1
As % of all permanent IT jobs located in Wales 1.01% 0.075% 0.094%
As % of the Job Titles category 1.05% 0.079% 0.096%
Number of salaries quoted 13 1 0
Average salary £22,000 £27,000 -
Average salary % change year-on-year
-18.51% -
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1244 1265 1043
As % of all permanent IT jobs located in Wales 96.88% 94.83% 97.75%
Number of salaries quoted 1071 1138 960
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +21 12 £22,000 -18.51%
West Wales - 1 £20,000 - 1
IT Support
UK

IT Support
Top 30 Related IT Skills in Wales

For the 6 months to 19 December 2014, IT jobs across the Wales region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 15 (83.33%) Windows
2 13 (72.22%) Microsoft
3 12 (66.67%) Active Directory
4 7 (38.89%) MS Office
5 5 (27.78%) Windows Server 2008
5 5 (27.78%) MS Exchange
6 4 (22.22%) Line Management
6 4 (22.22%) TCP/IP
6 4 (22.22%) Internet
6 4 (22.22%) Firewall
6 4 (22.22%) Windows Server 2012
6 4 (22.22%) MS Excel
6 4 (22.22%) Video Conferencing
7 3 (16.67%) Office 365
7 3 (16.67%) Manufacturing
7 3 (16.67%) Exchange Server 2013
7 3 (16.67%) Cisco
7 3 (16.67%) SQL Server
7 3 (16.67%) Windows XP
7 3 (16.67%) Windows Server 2003
7 3 (16.67%) Exchange Server 2003
8 2 (11.11%) SharePoint
8 2 (11.11%) CCNA
8 2 (11.11%) Cisco Certification
8 2 (11.11%) Linux
8 2 (11.11%) ITIL
8 2 (11.11%) Citrix
8 2 (11.11%) Exchange Server 2010
8 2 (11.11%) XenServer
8 2 (11.11%) Advertising

IT Support
Top Related IT Skills in Wales by Category

For the 6 months to 19 December 2014, IT jobs across the Wales region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (27.78%) MS Exchange
2 3 (16.67%) Exchange Server 2003
2 3 (16.67%) Exchange Server 2013
3 2 (11.11%) SharePoint
3 2 (11.11%) Exchange Server 2010
4 1 (5.56%) Exchange Server 2007
4 1 (5.56%) SharePoint 2010
Applications
1 7 (38.89%) MS Office
2 4 (22.22%) MS Excel
Cloud Services
1 3 (16.67%) Office 365
Communications & Networking
1 4 (22.22%) TCP/IP
1 4 (22.22%) Internet
1 4 (22.22%) Firewall
2 1 (5.56%) Wi-Fi
2 1 (5.56%) IP Telephony
2 1 (5.56%) VLAN
2 1 (5.56%) Cisco IPT
Database & Business Intelligence
1 3 (16.67%) SQL Server
General
1 3 (16.67%) Manufacturing
2 2 (11.11%) Advertising
3 1 (5.56%) Finance
Miscellaneous
1 4 (22.22%) Video Conferencing
Operating Systems
1 15 (83.33%) Windows
2 5 (27.78%) Windows Server 2008
3 4 (22.22%) Windows Server 2012
4 3 (16.67%) Windows XP
4 3 (16.67%) Windows Server 2003
5 2 (11.11%) Linux
6 1 (5.56%) Windows Vista
6 1 (5.56%) Windows 7
6 1 (5.56%) Windows 8
Processes & Methodologies
1 4 (22.22%) Line Management
2 2 (11.11%) ITIL
3 1 (5.56%) ERP
Programming Languages
1 1 (5.56%) VBA
Qualifications
1 2 (11.11%) CCNA
1 2 (11.11%) Cisco Certification
2 1 (5.56%) Degree
2 1 (5.56%) HND
System Software
1 12 (66.67%) Active Directory
2 2 (11.11%) XenServer
Vendors
1 13 (72.22%) Microsoft
2 3 (16.67%) Cisco
3 2 (11.11%) Citrix
4 1 (5.56%) CheckPoint
4 1 (5.56%) HP
Flintshire
Shortlist Recruitment Ltd
Salary: £18000 - £20000 per annum
Posted: 14 hours ago
Carmarthenshire
Oscar Associates (UK) Ltd
Salary: £18000 - £23000 per annum + Benefits
Posted: 6 days ago