The statistics below represent IT jobs advertised across the Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
IT Support
UK / Wales
Rank 62 80 95
Rank change year-on-year
+18 +15
Permanent jobs requiring an IT Support 32 27 13
As % of all permanent IT jobs located in Wales 3.04% 1.97% 0.94%
As % of the Job Titles category 3.17% 2.02% 0.95%
Number of salaries quoted 28 24 12
Median salary £27,000 £19,000 £25,000
Median salary % change year-on-year
+42.10% -24.00%
90% offered a salary of more than £22,302 £18,000 £20,750
10% offered a salary of more than £29,200 £27,000 £26,800
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1009 1339 1362
As % of all permanent IT jobs located in Wales 95.82% 97.81% 98.20%
Number of salaries quoted 847 1144 1163
Median salary £36,000 £35,000 £35,000
Median salary % change year-on-year
+2.85% -
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wales region.

IT Support Salary Trend in Wales

IT Support
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing IT Support across the Wales region over the 3 months to 27 February 2017.

IT Support Salary Histogram in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +16 21 £27,000 +42.10% 2
North Wales +6 7 £25,000 +16.27% 1
West Wales -7 4 £25,500 +37.83%
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 27 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring IT Support in the job title.

1 33 (66.00%) Windows
2 31 (62.00%) Microsoft
3 24 (48.00%) Windows Server
4 20 (40.00%) MS Office
5 18 (36.00%) MS Excel
6 17 (34.00%) SQL Server
7 14 (28.00%) Active Directory
7 14 (28.00%) SLA
8 12 (24.00%) Windows 7
9 11 (22.00%) VMware
10 10 (20.00%) Disaster Recovery
10 10 (20.00%) PDA
10 10 (20.00%) Security Cleared
10 10 (20.00%) MS Exchange
11 9 (18.00%) SQL
11 9 (18.00%) Internet
12 8 (16.00%) Dell
12 8 (16.00%) VMware Infrastructure
12 8 (16.00%) Hyper-V
13 7 (14.00%) Office 365
13 7 (14.00%) Exchange Server 2013
13 7 (14.00%) XenServer
13 7 (14.00%) Server Virtualisation
13 7 (14.00%) Web Design
13 7 (14.00%) MySQL
13 7 (14.00%) ITIL
13 7 (14.00%) Broadband
13 7 (14.00%) LAN
13 7 (14.00%) WAN
14 6 (12.00%) ERP

IT Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.00%) MS Exchange
2 7 (14.00%) Exchange Server 2013
3 1 (2.00%) Exchange Server 2010
3 1 (2.00%) JBoss
Applications
1 20 (40.00%) MS Office
2 18 (36.00%) MS Excel
3 2 (4.00%) MS Visio
4 1 (2.00%) MS PowerPoint
Business Applications
1 4 (8.00%) Sage 200
2 3 (6.00%) Sage 50
3 1 (2.00%) Dynamics AX
3 1 (2.00%) SAP ERP
3 1 (2.00%) Visualfiles
Cloud Services
1 7 (14.00%) Office 365
Communications & Networking
1 9 (18.00%) Internet
2 7 (14.00%) Broadband
2 7 (14.00%) LAN
2 7 (14.00%) WAN
3 5 (10.00%) TCP/IP
4 3 (6.00%) Ethernet
4 3 (6.00%) Remote Desktop
5 2 (4.00%) Firewall
5 2 (4.00%) SAN
5 2 (4.00%) VoIP
6 1 (2.00%) DHCP
6 1 (2.00%) DNS
6 1 (2.00%) NAS
6 1 (2.00%) PABX
6 1 (2.00%) VLAN
6 1 (2.00%) VPN
Database & Business Intelligence
1 17 (34.00%) SQL Server
2 7 (14.00%) MySQL
3 3 (6.00%) SQL Server 2008
3 3 (6.00%) SQL Server 2012
3 3 (6.00%) SQL Server 2014
4 2 (4.00%) Ingres
4 2 (4.00%) RDBMS
4 2 (4.00%) Relational Database
5 1 (2.00%) Oracle Database
5 1 (2.00%) Oracle Database 11g
General
1 6 (12.00%) Advertising
2 5 (10.00%) Finance
3 3 (6.00%) Manufacturing
4 2 (4.00%) Back Office
5 1 (2.00%) Law
5 1 (2.00%) Retail
Libraries, Frameworks & Software Standards
1 2 (4.00%) .NET
2 1 (2.00%) CGI
2 1 (2.00%) HTML
Miscellaneous
1 10 (20.00%) PDA
2 3 (6.00%) Management Information System
3 2 (4.00%) Computer Science
3 2 (4.00%) Smartphone
3 2 (4.00%) Virtual Team
4 1 (2.00%) Analytical Skills
4 1 (2.00%) AS400
4 1 (2.00%) Data Protection Act
4 1 (2.00%) EPoS
4 1 (2.00%) iSeries
Operating Systems
1 33 (66.00%) Windows
2 24 (48.00%) Windows Server
3 12 (24.00%) Windows 7
4 6 (12.00%) Windows 8
5 5 (10.00%) Windows 10
6 3 (6.00%) Windows Server 2003
6 3 (6.00%) Windows Server 2008
6 3 (6.00%) Windows XP
7 2 (4.00%) Windows Server 2012
8 1 (2.00%) Android
8 1 (2.00%) Linux
8 1 (2.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (20.00%) Disaster Recovery
2 7 (14.00%) ITIL
2 7 (14.00%) Server Virtualisation
2 7 (14.00%) Web Design
3 6 (12.00%) ERP
4 5 (10.00%) Incident Management
5 3 (6.00%) Business Analysis
5 3 (6.00%) Business Continuity
5 3 (6.00%) CRM
5 3 (6.00%) E-Commerce
5 3 (6.00%) Information Security
5 3 (6.00%) Risk Management
6 2 (4.00%) Asset Management
6 2 (4.00%) Case Management
6 2 (4.00%) Change Management
6 2 (4.00%) Continuous Improvement
6 2 (4.00%) Data Management
6 2 (4.00%) Mentoring
6 2 (4.00%) Project Management
7 1 (2.00%) Trend Analysis
Programming Languages
1 9 (18.00%) SQL
2 2 (4.00%) PowerShell
2 2 (4.00%) VB
3 1 (2.00%) C#
3 1 (2.00%) Java
3 1 (2.00%) Perl
3 1 (2.00%) VB.NET
3 1 (2.00%) VBA
Qualifications
1 10 (20.00%) Security Cleared
2 5 (10.00%) Degree
3 2 (4.00%) Microsoft Certification
4 1 (2.00%) CCNA
4 1 (2.00%) Cisco Certification
4 1 (2.00%) MCP
Quality Assurance & Compliance
1 14 (28.00%) SLA
System Software
1 14 (28.00%) Active Directory
2 8 (16.00%) Hyper-V
2 8 (16.00%) VMware Infrastructure
3 7 (14.00%) XenServer
Systems Management
1 1 (2.00%) SCCM
Vendors
1 31 (62.00%) Microsoft
2 11 (22.00%) VMware
3 8 (16.00%) Dell
4 4 (8.00%) Avaya
4 4 (8.00%) Sage
5 1 (2.00%) Cisco
5 1 (2.00%) Citrix
5 1 (2.00%) HP
5 1 (2.00%) IBM
5 1 (2.00%) Oracle
5 1 (2.00%) Red Hat
5 1 (2.00%) SAP
5 1 (2.00%) Virgin Media
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Posted: 25 days ago
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