The table below looks at the statistics for the IT Support role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 80 82 71
Rank change year-on-year
+2 -11
Permanent jobs requiring an IT Support 19 19 14
As % of all permanent IT jobs located in South Wales 1.67% 1.58% 1.59%
As % of the Job Titles category 1.70% 1.60% 1.64%
Number of salaries quoted 16 17 12
Average salary £18,000 £25,000 £28,000
Average salary % change year-on-year
-28.00% -10.71%
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1116 1184 852
As % of all permanent IT jobs located in South Wales 98.07% 98.58% 96.49%
Number of salaries quoted 963 1037 730
Average salary £36,000 £35,000 £37,000
Average salary % change year-on-year
+2.85% -5.40%
90% offered a salary of more than £22,500 £25,000 £25,500
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing IT Support across the South Wales region over the 3 months to 8 February 2016.

IT Support Salary Histogram in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bridgend - 11 £18,000 - 1
Cardiff -6 7 £24,844 -0.62% 3
Glamorgan - 1 £18,000 -
IT Support
Wales

IT Support
Top 30 Related IT Skills in South Wales

For the 6 months to 8 February 2016, IT jobs across the South Wales region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 23 (82.14%) Windows
2 18 (64.29%) Microsoft
2 18 (64.29%) Active Directory
3 16 (57.14%) MS Office
4 14 (50.00%) SQL
5 12 (42.86%) MS Excel
5 12 (42.86%) MS Exchange
6 11 (39.29%) Office 365
7 9 (32.14%) Microsoft Certification
8 8 (28.57%) Windows Server
9 7 (25.00%) Cisco
10 5 (17.86%) VMware
10 5 (17.86%) Firewall
10 5 (17.86%) VoIP
11 4 (14.29%) Linux
11 4 (14.29%) Management Information System
11 4 (14.29%) Finance
11 4 (14.29%) VMware Infrastructure
12 3 (10.71%) Windows Server 2008
12 3 (10.71%) NAS
12 3 (10.71%) Disaster Recovery
12 3 (10.71%) FTP
12 3 (10.71%) DNS
12 3 (10.71%) Mac OS X
12 3 (10.71%) Apple
12 3 (10.71%) Sage
12 3 (10.71%) Windows Server 2003
12 3 (10.71%) Internet
13 2 (7.14%) Sophos
13 2 (7.14%) Citrix

IT Support
Top Related IT Skills in South Wales by Category

For the 6 months to 8 February 2016, IT jobs across the South Wales region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (42.86%) MS Exchange
2 1 (3.57%) Exchange Server 2013
2 1 (3.57%) IIS
2 1 (3.57%) SharePoint
Applications
1 16 (57.14%) MS Office
2 12 (42.86%) MS Excel
3 1 (3.57%) MS PowerPoint
Business Applications
1 1 (3.57%) OPENHousing
1 1 (3.57%) SAP Oil and Gas
Cloud Services
1 11 (39.29%) Office 365
Communications & Networking
1 5 (17.86%) Firewall
1 5 (17.86%) VoIP
2 3 (10.71%) DNS
2 3 (10.71%) FTP
2 3 (10.71%) Internet
2 3 (10.71%) NAS
3 1 (3.57%) LAN
3 1 (3.57%) SAN
3 1 (3.57%) WAN
3 1 (3.57%) Wi-Fi
Database & Business Intelligence
1 2 (7.14%) SQL Server
2 1 (3.57%) MS Access
2 1 (3.57%) SQL Server 2014
General
1 4 (14.29%) Finance
2 2 (7.14%) Manufacturing
2 2 (7.14%) Retail
2 2 (7.14%) Telecoms
3 1 (3.57%) Advertising
3 1 (3.57%) Electronics
3 1 (3.57%) Marketing
Miscellaneous
1 4 (14.29%) Management Information System
2 1 (3.57%) Blackberry
2 1 (3.57%) Computer Science
Operating Systems
1 23 (82.14%) Windows
2 8 (28.57%) Windows Server
3 4 (14.29%) Linux
4 3 (10.71%) Mac OS X
4 3 (10.71%) Windows Server 2003
4 3 (10.71%) Windows Server 2008
5 2 (7.14%) Windows Server 2012
6 1 (3.57%) Unix
6 1 (3.57%) Windows 7
6 1 (3.57%) Windows 8
6 1 (3.57%) Windows XP
Processes & Methodologies
1 3 (10.71%) Disaster Recovery
2 2 (7.14%) ERP
2 2 (7.14%) ITIL
2 2 (7.14%) Project Management
3 1 (3.57%) BCP
3 1 (3.57%) Business Continuity
3 1 (3.57%) Business Continuity Planning
3 1 (3.57%) Business Intelligence
3 1 (3.57%) Change Control
3 1 (3.57%) Coaching
3 1 (3.57%) Digital Marketing
3 1 (3.57%) Information Security
3 1 (3.57%) Migration
3 1 (3.57%) Performance Management
3 1 (3.57%) Programme Management
Programming Languages
1 14 (50.00%) SQL
2 1 (3.57%) PowerShell
2 1 (3.57%) T-SQL
2 1 (3.57%) VB
Qualifications
1 9 (32.14%) Microsoft Certification
2 2 (7.14%) Degree
3 1 (3.57%) HND
3 1 (3.57%) Security Cleared
System Software
1 18 (64.29%) Active Directory
2 4 (14.29%) VMware Infrastructure
3 1 (3.57%) VMware ESXi
3 1 (3.57%) vSphere
Vendors
1 18 (64.29%) Microsoft
2 7 (25.00%) Cisco
3 5 (17.86%) VMware
4 3 (10.71%) Apple
4 3 (10.71%) Sage
5 2 (7.14%) Citrix
5 2 (7.14%) SAP
5 2 (7.14%) Sophos
6 1 (3.57%) Barracuda Networks
6 1 (3.57%) Capita
6 1 (3.57%) Kaspersky
6 1 (3.57%) Novell
6 1 (3.57%) Oracle
6 1 (3.57%) Veeam
Cardiff, South Glamorgan
Send
Salary: From £18,000 to £20,000 per annum + training + benefits
Posted: 5 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £30000 - £35000 per annum + 10%, pension, 4x life assurance
Posted: 6 days ago
Bridgend, Mid Glamorgan
Redrock Consulting Ltd
Salary: £16000 - £21000 per annum + Excellent Benefits
Posted: 6 days ago
Caldicot, Gwent
Greywood Associates Limited
Salary: £20000 - £25000 per annum + benefits
Posted: 6 days ago