The table below looks at the statistics for the IT Support role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 91 84 89
Rank change year-on-year
-7 +5
Permanent jobs requiring an IT Support 7 7 2
As % of all permanent IT jobs located in South Wales 0.58% 0.70% 0.19%
As % of the Job Titles category 0.61% 0.72% 0.20%
Number of salaries quoted 7 5 2
Average salary £25,000 £21,000 £33,750
Average salary % change year-on-year
+19.04% -37.77%
90% offered a salary of more than £20,000 £19,200 £32,750
10% offered a salary of more than £27,500 £27,900 £34,750
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1146 975 1018
As % of all permanent IT jobs located in South Wales 95.50% 96.92% 97.42%
Number of salaries quoted 1007 814 926
Average salary £36,500 £35,000 £35,000
Average salary % change year-on-year
+4.28% -
90% offered a salary of more than £24,500 £23,500 £26,000
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport - 3 £27,500 -
Torfaen - 2 £25,000 -
Caerphilly -4 1 £20,000 +5.26%
Cardiff -4 1 £25,000 -6.54% 2
IT Support
Wales

IT Support
Top 30 Related IT Skills in South Wales

For the 6 months to 24 April 2015, IT jobs across the South Wales region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 14 (82.35%) Windows
2 13 (76.47%) Active Directory
3 8 (47.06%) TCP/IP
4 6 (35.29%) Microsoft
5 5 (29.41%) Windows Server 2008
6 4 (23.53%) Video Conferencing
6 4 (23.53%) Manufacturing
6 4 (23.53%) Linux
6 4 (23.53%) SQL Server
7 3 (17.65%) MS Office
7 3 (17.65%) MS Excel
7 3 (17.65%) Windows XP
7 3 (17.65%) MS Exchange
7 3 (17.65%) VoIP
7 3 (17.65%) Ethernet
7 3 (17.65%) Apple
7 3 (17.65%) Service Delivery
7 3 (17.65%) Multimedia
7 3 (17.65%) VMware
7 3 (17.65%) Windows 7
7 3 (17.65%) Analytical Skills
8 2 (11.76%) Apple iOS
8 2 (11.76%) Windows Server 2012
8 2 (11.76%) Infrastructure Management
8 2 (11.76%) Line Management
8 2 (11.76%) Hyper-V
8 2 (11.76%) VMware Infrastructure
8 2 (11.76%) Windows Vista
8 2 (11.76%) ITSM
8 2 (11.76%) Management Information System

IT Support
Top Related IT Skills in South Wales by Category

For the 6 months to 24 April 2015, IT jobs across the South Wales region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) MS Exchange
2 1 (5.88%) SharePoint 2010
2 1 (5.88%) Exchange Server 2010
2 1 (5.88%) IIS
2 1 (5.88%) SharePoint
Applications
1 3 (17.65%) MS Office
1 3 (17.65%) MS Excel
Communications & Networking
1 8 (47.06%) TCP/IP
2 3 (17.65%) VoIP
2 3 (17.65%) Ethernet
3 2 (11.76%) Internet
4 1 (5.88%) Firewall
4 1 (5.88%) Wireless
4 1 (5.88%) VLAN
4 1 (5.88%) DHCP
4 1 (5.88%) DNS
Database & Business Intelligence
1 4 (23.53%) SQL Server
General
1 4 (23.53%) Manufacturing
2 3 (17.65%) Multimedia
3 1 (5.88%) Advertising
3 1 (5.88%) Telecoms
3 1 (5.88%) Finance
Miscellaneous
1 4 (23.53%) Video Conferencing
2 3 (17.65%) Analytical Skills
3 2 (11.76%) Management Information System
4 1 (5.88%) DTV
Operating Systems
1 14 (82.35%) Windows
2 5 (29.41%) Windows Server 2008
3 4 (23.53%) Linux
4 3 (17.65%) Windows XP
4 3 (17.65%) Windows 7
5 2 (11.76%) Apple iOS
5 2 (11.76%) Windows Server 2003
5 2 (11.76%) Windows Vista
5 2 (11.76%) Windows Server 2012
6 1 (5.88%) Windows 8
Processes & Methodologies
1 3 (17.65%) Service Delivery
2 2 (11.76%) ITSM
2 2 (11.76%) Service Management
2 2 (11.76%) Infrastructure Management
2 2 (11.76%) Line Management
3 1 (5.88%) ERP
3 1 (5.88%) Time Management
Programming Languages
1 1 (5.88%) VBA
Qualifications
1 2 (11.76%) Microsoft Certification
2 1 (5.88%) MCP
2 1 (5.88%) HND
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 13 (76.47%) Active Directory
2 2 (11.76%) VMware Infrastructure
2 2 (11.76%) Hyper-V
3 1 (5.88%) vSphere
Vendors
1 6 (35.29%) Microsoft
2 3 (17.65%) Apple
2 3 (17.65%) VMware
3 1 (5.88%) HP
3 1 (5.88%) Cisco
Cardiff
Start Your New Career Ltd
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Cardiff
Start Your New Career Ltd
Posted: 13 days ago