The statistics below represent IT jobs advertised across the South Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
IT Support
Rank 73 90 85
Rank change year-on-year
+17 -5
Permanent jobs requiring an IT Support 18 8 10
As % of all permanent IT jobs located in South Wales 1.58% 0.66% 0.90%
As % of the Job Titles category 1.61% 0.67% 0.92%
Number of salaries quoted 18 4 9
Median salary £25,000 £22,750 £26,000
Median salary % change year-on-year
+9.89% -12.50%
90% offered a salary of more than £18,000 £20,150 £19,000
10% offered a salary of more than £26,800 £33,050 £32,300
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1119 1186 1087
As % of all permanent IT jobs located in South Wales 98.16% 97.69% 97.66%
Number of salaries quoted 980 1004 950
Median salary £37,500 £37,000 £35,000
Median salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £25,000 £26,000 £23,500
10% offered a salary of more than £52,000 £51,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +9 12 £25,000 +9.89% 1
Bridgend 0 4 £24,750 -32.19%
Torfaen - 1 £22,500 -
Vale of Glamorgan - 1 £25,000 -
IT Support
Wales

IT Support Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 28 June 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring IT Support in the job title.

1 31 (86.11%) Windows
2 23 (63.89%) Active Directory
3 21 (58.33%) Microsoft
4 17 (47.22%) Office 365
5 16 (44.44%) MS Office
6 14 (38.89%) SQL
7 13 (36.11%) MS Exchange
7 13 (36.11%) Firewall
8 12 (33.33%) Windows Server
9 11 (30.56%) MS Excel
10 10 (27.78%) ITIL
10 10 (27.78%) Cisco
11 9 (25.00%) Linux
11 9 (25.00%) DNS
12 8 (22.22%) Internet
13 7 (19.44%) Mac OS X
13 7 (19.44%) Microsoft Certification
13 7 (19.44%) SLA
13 7 (19.44%) Sage
13 7 (19.44%) VMware
13 7 (19.44%) NAS
14 5 (13.89%) VoIP
14 5 (13.89%) Citrix
14 5 (13.89%) Windows Server 2012
14 5 (13.89%) Degree
14 5 (13.89%) VMware Infrastructure
15 4 (11.11%) Security Cleared
15 4 (11.11%) VPN
15 4 (11.11%) Service Management
16 3 (8.33%) Disaster Recovery

IT Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (36.11%) MS Exchange
2 3 (8.33%) SAS
Applications
1 16 (44.44%) MS Office
2 11 (30.56%) MS Excel
Cloud Services
1 17 (47.22%) Office 365
Communications & Networking
1 13 (36.11%) Firewall
2 9 (25.00%) DNS
3 8 (22.22%) Internet
4 7 (19.44%) NAS
5 5 (13.89%) VoIP
6 4 (11.11%) VPN
7 3 (8.33%) FTP
8 2 (5.56%) DHCP
9 1 (2.78%) VLAN
Database & Business Intelligence
1 1 (2.78%) SQL Server
General
1 1 (2.78%) Advertising
1 1 (2.78%) Back Office
1 1 (2.78%) Finance
1 1 (2.78%) Manufacturing
1 1 (2.78%) Retail
Miscellaneous
1 3 (8.33%) Management Information System
2 2 (5.56%) Smartphone
3 1 (2.78%) Analytical Skills
3 1 (2.78%) Visualisation
Operating Systems
1 31 (86.11%) Windows
2 12 (33.33%) Windows Server
3 9 (25.00%) Linux
4 7 (19.44%) Mac OS X
5 5 (13.89%) Windows Server 2012
6 2 (5.56%) Windows 7
6 2 (5.56%) Windows 8
6 2 (5.56%) Windows Server 2008
7 1 (2.78%) Unix
7 1 (2.78%) Windows 10
Processes & Methodologies
1 10 (27.78%) ITIL
2 4 (11.11%) Service Management
3 3 (8.33%) Data Analysis
3 3 (8.33%) Data Security
3 3 (8.33%) Disaster Recovery
3 3 (8.33%) ERP
3 3 (8.33%) Project Management
4 2 (5.56%) Incident Management
4 2 (5.56%) Logistics
5 1 (2.78%) Cybersecurity
5 1 (2.78%) Migration
5 1 (2.78%) Resource Management
5 1 (2.78%) Time Management
Programming Languages
1 14 (38.89%) SQL
Qualifications
1 7 (19.44%) Microsoft Certification
2 5 (13.89%) Degree
3 4 (11.11%) Security Cleared
4 3 (8.33%) BPSS Clearance
5 2 (5.56%) CCNA
5 2 (5.56%) Cisco Certification
5 2 (5.56%) ITIL Certification
5 2 (5.56%) ITIL Foundation Certificate
6 1 (2.78%) A+ Certification
6 1 (2.78%) MCDST
Quality Assurance & Compliance
1 7 (19.44%) SLA
System Software
1 23 (63.89%) Active Directory
2 5 (13.89%) VMware Infrastructure
3 3 (8.33%) Hyper-V
4 1 (2.78%) vSphere
Vendors
1 21 (58.33%) Microsoft
2 10 (27.78%) Cisco
3 7 (19.44%) Sage
3 7 (19.44%) VMware
4 5 (13.89%) Citrix
5 2 (5.56%) Apple
6 1 (2.78%) JD Edwards
Cardiff, South Glamorgan
CPS Group UK
Salary: £25000 - £30000 per annum + Excellent Benefits Package
Posted: 6 days ago