The statistics below represent IT jobs advertised across the South Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
IT Support
Rank 81 84 82
Rank change year-on-year
+3 -2
Permanent jobs requiring an IT Support 13 12 14
As % of all permanent IT jobs located in South Wales 1.14% 1.00% 1.26%
As % of the Job Titles category 1.16% 1.03% 1.28%
Number of salaries quoted 13 8 11
Median salary £25,000 £25,000 £26,000
Median salary % change year-on-year
- -3.84%
90% offered a salary of more than £18,600 £19,850 £19,500
10% offered a salary of more than £26,900 £27,500 £32,500
UK excluding London median salary £25,500 £25,000 £24,750
% change year-on-year
+2.00% +1.01%
IT Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1121 1169 1093
As % of all permanent IT jobs located in South Wales 98.59% 96.93% 98.29%
Number of salaries quoted 976 1015 940
Median salary £38,000 £37,000 £35,000
Median salary % change year-on-year
+2.70% +5.71%
90% offered a salary of more than £24,500 £26,000 £25,000
10% offered a salary of more than £52,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +4 6 £24,250 +18.29% 1
Bridgend - 5 £26,500 - 3
Newport -2 1 £21,000 -23.63%
Vale of Glamorgan - 1 £27,500 -
IT Support
Wales

IT Support Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 30 May 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring IT Support in the job title.

1 31 (88.57%) Windows
2 23 (65.71%) Microsoft
2 23 (65.71%) Active Directory
3 20 (57.14%) MS Office
4 18 (51.43%) SQL
4 18 (51.43%) Office 365
5 17 (48.57%) MS Exchange
6 11 (31.43%) Microsoft Certification
6 11 (31.43%) Windows Server
7 10 (28.57%) DNS
7 10 (28.57%) Linux
7 10 (28.57%) MS Excel
7 10 (28.57%) Firewall
8 8 (22.86%) Mac OS X
8 8 (22.86%) Sage
8 8 (22.86%) NAS
9 7 (20.00%) Internet
9 7 (20.00%) Cisco
9 7 (20.00%) ITIL
10 5 (14.29%) VMware Infrastructure
10 5 (14.29%) VoIP
10 5 (14.29%) FTP
10 5 (14.29%) VMware
11 4 (11.43%) Smartphone
11 4 (11.43%) Security Cleared
11 4 (11.43%) SLA
12 3 (8.57%) Windows Server 2012
12 3 (8.57%) Windows Server 2008
12 3 (8.57%) Project Management
12 3 (8.57%) Citrix

IT Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (48.57%) MS Exchange
Applications
1 20 (57.14%) MS Office
2 10 (28.57%) MS Excel
Cloud Services
1 18 (51.43%) Office 365
Communications & Networking
1 10 (28.57%) DNS
1 10 (28.57%) Firewall
2 8 (22.86%) NAS
3 7 (20.00%) Internet
4 5 (14.29%) FTP
4 5 (14.29%) VoIP
5 2 (5.71%) DHCP
6 1 (2.86%) VLAN
6 1 (2.86%) VPN
Database & Business Intelligence
1 1 (2.86%) SQL Server
General
1 1 (2.86%) Advertising
1 1 (2.86%) Finance
1 1 (2.86%) Manufacturing
1 1 (2.86%) Retail
Miscellaneous
1 4 (11.43%) Smartphone
2 3 (8.57%) Management Information System
3 1 (2.86%) Computer Science
3 1 (2.86%) Visualisation
Operating Systems
1 31 (88.57%) Windows
2 11 (31.43%) Windows Server
3 10 (28.57%) Linux
4 8 (22.86%) Mac OS X
5 3 (8.57%) Windows Server 2008
5 3 (8.57%) Windows Server 2012
6 2 (5.71%) Windows 8
7 1 (2.86%) Unix
7 1 (2.86%) Windows 10
7 1 (2.86%) Windows 7
7 1 (2.86%) Windows Server 2003
Processes & Methodologies
1 7 (20.00%) ITIL
2 3 (8.57%) Disaster Recovery
2 3 (8.57%) Project Management
3 2 (5.71%) ERP
3 2 (5.71%) Service Management
4 1 (2.86%) Cybersecurity
4 1 (2.86%) Migration
Programming Languages
1 18 (51.43%) SQL
Qualifications
1 11 (31.43%) Microsoft Certification
2 4 (11.43%) Security Cleared
3 2 (5.71%) ITIL Certification
4 1 (2.86%) Degree
4 1 (2.86%) MCDST
Quality Assurance & Compliance
1 4 (11.43%) SLA
System Software
1 23 (65.71%) Active Directory
2 5 (14.29%) VMware Infrastructure
3 1 (2.86%) vSphere
Vendors
1 23 (65.71%) Microsoft
2 8 (22.86%) Sage
3 7 (20.00%) Cisco
4 5 (14.29%) VMware
5 3 (8.57%) Citrix
6 2 (5.71%) Apple
7 1 (2.86%) SAP
Bridgend, Mid Glamorgan
JGR Recruitment Group
Salary: From £16,000 to £30,000 per annum
Posted: 3 days ago
Bridgend, Mid Glamorgan
JGR Recruitment Group
Salary: From £18,000 to £22,000 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £0 - £25000 per annum
Posted: 6 days ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £25000 - £30000 Per Annum
Posted: 5 days ago