The statistics below represent IT jobs advertised across the South Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
IT Support
Wales / South Wales
Rank 59 76 85
Rank change year-on-year
+17 +9
Permanent jobs requiring an IT Support 21 20 15
As % of all permanent IT jobs located in South Wales 2.56% 1.64% 1.24%
As % of the Job Titles category 2.61% 1.67% 1.26%
Number of salaries quoted 17 17 14
Median salary £27,000 £18,000 £25,000
Median salary % change year-on-year
+50.00% -28.00%
90% offered a salary of more than £22,265 £18,000 £20,500
10% offered a salary of more than £29,600 £27,000 £26,400
UK excluding London median salary £25,000 £25,000 £24,690
% change year-on-year
- +1.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
805 1195 1192
As % of all permanent IT jobs located in South Wales 98.05% 97.87% 98.35%
Number of salaries quoted 709 1029 1036
Median salary £36,500 £36,000 £35,000
Median salary % change year-on-year
+1.38% +2.85%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing IT Support across the South Wales region over the 3 months to 24 February 2017.

IT Support Salary Histogram in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +23 18 £27,000 +8.67% 1
Caerphilly - 1 £27,500 -
Merthyr Tydfil - 1 £22,378 -
Newport - 1 £22,500 -
Monmouthshire - 1 £19,000 -
IT Support
Wales

IT Support Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 24 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring IT Support in the job title.

1 22 (59.46%) Windows
2 18 (48.65%) Microsoft
3 14 (37.84%) Windows Server
3 14 (37.84%) SLA
4 12 (32.43%) Active Directory
5 11 (29.73%) Windows 7
6 10 (27.03%) Security Cleared
6 10 (27.03%) PDA
6 10 (27.03%) MS Excel
7 9 (24.32%) MS Office
8 6 (16.22%) Advertising
8 6 (16.22%) ITIL
8 6 (16.22%) SQL Server
9 5 (13.51%) Finance
9 5 (13.51%) Windows 8
9 5 (13.51%) Incident Management
9 5 (13.51%) Degree
10 4 (10.81%) Sage 200
10 4 (10.81%) Avaya
10 4 (10.81%) Sage
10 4 (10.81%) TCP/IP
11 3 (8.11%) SQL Server 2014
11 3 (8.11%) Ethernet
11 3 (8.11%) CRM
11 3 (8.11%) E-Commerce
11 3 (8.11%) ERP
11 3 (8.11%) Windows XP
11 3 (8.11%) Windows Server 2003
11 3 (8.11%) VMware
11 3 (8.11%) Business Continuity

IT Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.41%) MS Exchange
2 1 (2.70%) JBoss
Applications
1 10 (27.03%) MS Excel
2 9 (24.32%) MS Office
3 2 (5.41%) MS Visio
Business Applications
1 4 (10.81%) Sage 200
2 3 (8.11%) Sage 50
3 1 (2.70%) Visualfiles
Communications & Networking
1 4 (10.81%) TCP/IP
2 3 (8.11%) Ethernet
3 2 (5.41%) Remote Desktop
4 1 (2.70%) Firewall
4 1 (2.70%) Internet
4 1 (2.70%) SAN
4 1 (2.70%) VLAN
4 1 (2.70%) VoIP
4 1 (2.70%) VPN
Database & Business Intelligence
1 6 (16.22%) SQL Server
2 3 (8.11%) SQL Server 2008
2 3 (8.11%) SQL Server 2012
2 3 (8.11%) SQL Server 2014
3 2 (5.41%) Ingres
3 2 (5.41%) RDBMS
3 2 (5.41%) Relational Database
4 1 (2.70%) Oracle Database
4 1 (2.70%) Oracle Database 11g
General
1 6 (16.22%) Advertising
2 5 (13.51%) Finance
3 2 (5.41%) Back Office
4 1 (2.70%) Law
4 1 (2.70%) Manufacturing
4 1 (2.70%) Retail
Libraries, Frameworks & Software Standards
1 2 (5.41%) .NET
2 1 (2.70%) HTML
Miscellaneous
1 10 (27.03%) PDA
2 3 (8.11%) Management Information System
3 1 (2.70%) AS400
3 1 (2.70%) Computer Science
3 1 (2.70%) Data Protection Act
3 1 (2.70%) EPoS
3 1 (2.70%) iSeries
3 1 (2.70%) Smartphone
Operating Systems
1 22 (59.46%) Windows
2 14 (37.84%) Windows Server
3 11 (29.73%) Windows 7
4 5 (13.51%) Windows 8
5 3 (8.11%) Windows 10
5 3 (8.11%) Windows Server 2003
5 3 (8.11%) Windows XP
6 1 (2.70%) Android
6 1 (2.70%) Linux
6 1 (2.70%) Red Hat Enterprise Linux
6 1 (2.70%) Windows Server 2008
6 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 6 (16.22%) ITIL
2 5 (13.51%) Incident Management
3 3 (8.11%) Business Continuity
3 3 (8.11%) CRM
3 3 (8.11%) Disaster Recovery
3 3 (8.11%) E-Commerce
3 3 (8.11%) ERP
3 3 (8.11%) Information Security
3 3 (8.11%) Risk Management
4 2 (5.41%) Case Management
4 2 (5.41%) Change Management
4 2 (5.41%) Continuous Improvement
4 2 (5.41%) Data Management
4 2 (5.41%) Mentoring
5 1 (2.70%) Business Continuity Planning
5 1 (2.70%) Data Protection
5 1 (2.70%) Document Management
5 1 (2.70%) Line Management
5 1 (2.70%) Mathematics
5 1 (2.70%) Time Management
Programming Languages
1 2 (5.41%) SQL
1 2 (5.41%) VB
2 1 (2.70%) C#
2 1 (2.70%) Java
2 1 (2.70%) Perl
2 1 (2.70%) PowerShell
2 1 (2.70%) VB.NET
Qualifications
1 10 (27.03%) Security Cleared
2 5 (13.51%) Degree
3 1 (2.70%) CCNA
3 1 (2.70%) Cisco Certification
3 1 (2.70%) MCP
3 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 14 (37.84%) SLA
System Software
1 12 (32.43%) Active Directory
2 1 (2.70%) Hyper-V
2 1 (2.70%) VMware Infrastructure
Systems Management
1 1 (2.70%) SCCM
Vendors
1 18 (48.65%) Microsoft
2 4 (10.81%) Avaya
2 4 (10.81%) Sage
3 3 (8.11%) VMware
4 1 (2.70%) Citrix
4 1 (2.70%) Dell
4 1 (2.70%) HP
4 1 (2.70%) IBM
4 1 (2.70%) Oracle
4 1 (2.70%) Red Hat
Cas-gwent
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum + Benefits
Posted: 22 days ago