The first table below looks at the demand for the IT Support role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 86 85 79
Rank change year-on-year
-1 -6
Permanent jobs requiring an IT Support 5 4 5
As % of all permanent IT jobs located in South Wales 0.44% 0.36% 0.60%
As % of the Job Titles category 0.45% 0.37% 0.63%
Number of salaries quoted 5 2 4
Average salary £26,000 £28,750 £19,750
Average salary % change year-on-year
-9.56% +45.56%
90% offered a salary of more than £20,400 £23,750 £18,275
10% offered a salary of more than £27,700 £33,750 £20,350
UK excluding London average salary £24,500 £24,000 £25,000
% change year-on-year
+2.08% -4.00%
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1104 1082 800
As % of all permanent IT jobs located in South Wales 96.42% 96.09% 96.27%
Number of salaries quoted 990 957 729
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £47,500 £45,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support
Wales

IT Support
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Caerphilly - 3 £26,500 -
Cardiff -10 1 £19,000 -45.71%
Bridgend - 1 £22,500 -
IT Support
Wales

IT Support
Top 30 Related IT Skills in South Wales

For the 6 months to 30 July 2014, IT jobs across the South Wales region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 8 (57.14%) Windows
1 8 (57.14%) Microsoft
2 6 (42.86%) Windows 7
3 5 (35.71%) VMware
3 5 (35.71%) Active Directory
4 4 (28.57%) SQL
4 4 (28.57%) LAN
4 4 (28.57%) WAN
5 3 (21.43%) TCP/IP
5 3 (21.43%) MS Office
5 3 (21.43%) VMware Infrastructure
5 3 (21.43%) MS Exchange
6 2 (14.29%) Network Management
6 2 (14.29%) Service Delivery
6 2 (14.29%) ITIL
6 2 (14.29%) Cisco
6 2 (14.29%) VoIP
6 2 (14.29%) SQL Server
6 2 (14.29%) Apple
6 2 (14.29%) Microsoft Certification
7 1 (7.14%) Avaya
7 1 (7.14%) BMC
7 1 (7.14%) Lotus
7 1 (7.14%) Citrix
7 1 (7.14%) Cisco Certification
7 1 (7.14%) CCNA
7 1 (7.14%) Windows Server 2003
7 1 (7.14%) Internet
7 1 (7.14%) Project Management
7 1 (7.14%) PBX

IT Support
Top Related IT Skills in South Wales by Category

For the 6 months to 30 July 2014, IT jobs across the South Wales region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) MS Exchange
2 1 (7.14%) IBM Notes
2 1 (7.14%) SharePoint
2 1 (7.14%) Exchange Server 2007
2 1 (7.14%) Lync
2 1 (7.14%) Exchange Server 2010
Applications
1 3 (21.43%) MS Office
2 1 (7.14%) MS Excel
Communications & Networking
1 4 (28.57%) LAN
1 4 (28.57%) WAN
2 3 (21.43%) TCP/IP
3 2 (14.29%) VoIP
4 1 (7.14%) Internet
4 1 (7.14%) PBX
4 1 (7.14%) WLAN
4 1 (7.14%) Firewall
4 1 (7.14%) Wireless
4 1 (7.14%) VLAN
Database & Business Intelligence
1 2 (14.29%) SQL Server
General
1 1 (7.14%) Law
1 1 (7.14%) Manufacturing
Miscellaneous
1 1 (7.14%) Statistics
Operating Systems
1 8 (57.14%) Windows
2 6 (42.86%) Windows 7
3 1 (7.14%) Windows Server 2003
3 1 (7.14%) UNIX
Processes & Methodologies
1 2 (14.29%) Network Management
1 2 (14.29%) Service Delivery
1 2 (14.29%) ITIL
2 1 (7.14%) Project Management
2 1 (7.14%) PRINCE2
2 1 (7.14%) Change Management
2 1 (7.14%) Scrum
2 1 (7.14%) Service Management
2 1 (7.14%) Data Management
2 1 (7.14%) Performance Management
2 1 (7.14%) Change Control
2 1 (7.14%) Waterfall
Programming Languages
1 4 (28.57%) SQL
Qualifications
1 2 (14.29%) Microsoft Certification
2 1 (7.14%) Cisco Certification
2 1 (7.14%) CCNA
2 1 (7.14%) MCP
2 1 (7.14%) MCSE
2 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 1 (7.14%) QA
System Software
1 5 (35.71%) Active Directory
2 3 (21.43%) VMware Infrastructure
3 1 (7.14%) Hyper-V
Vendors
1 8 (57.14%) Microsoft
2 5 (35.71%) VMware
3 2 (14.29%) Cisco
3 2 (14.29%) Apple
4 1 (7.14%) Avaya
4 1 (7.14%) BMC
4 1 (7.14%) Lotus
4 1 (7.14%) Citrix