The table below looks at the statistics for the IT Support role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 81 93 81
Rank change year-on-year
+12 -12
Permanent jobs requiring an IT Support 5 5 5
As % of all permanent IT jobs located in South Wales 0.46% 0.42% 0.53%
As % of the Job Titles category 0.48% 0.44% 0.55%
Number of salaries quoted 3 3 5
Average salary £19,000 £32,500 £20,000
Average salary % change year-on-year
-41.53% +62.50%
90% offered a salary of more than £18,200 £24,500 £18,450
10% offered a salary of more than £22,600 £34,500 £22,300
UK excluding London average salary £25,000 £23,500 £25,500
% change year-on-year
+6.38% -7.84%
IT Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1041 1141 902
As % of all permanent IT jobs located in South Wales 96.75% 96.29% 96.37%
Number of salaries quoted 908 1011 820
Average salary £35,000 £35,000 £36,500
Average salary % change year-on-year
- -4.10%
90% offered a salary of more than £22,500 £26,250 £25,000
10% offered a salary of more than £46,000 £46,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -4 4 £20,750 -38.51%
Newport - 1 £19,000 - 1
IT Support
Wales

IT Support
Top 30 Related IT Skills in South Wales

For the 6 months to 22 September 2014, IT jobs across the South Wales region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 10 (62.50%) Microsoft
2 9 (56.25%) Windows
3 5 (31.25%) VMware
4 4 (25.00%) Windows 7
4 4 (25.00%) Active Directory
4 4 (25.00%) ITIL
4 4 (25.00%) WAN
4 4 (25.00%) TCP/IP
4 4 (25.00%) Cisco
4 4 (25.00%) MS Exchange
4 4 (25.00%) LAN
5 3 (18.75%) CCNA
5 3 (18.75%) SQL
5 3 (18.75%) Citrix
5 3 (18.75%) Cisco Certification
5 3 (18.75%) VMware Infrastructure
5 3 (18.75%) MS Office
5 3 (18.75%) Firewall
6 2 (12.50%) Service Delivery
6 2 (12.50%) Exchange Server 2003
6 2 (12.50%) Windows Server 2008
6 2 (12.50%) Network Management
6 2 (12.50%) Office 365
6 2 (12.50%) Windows Server 2012
6 2 (12.50%) Exchange Server 2013
6 2 (12.50%) Windows Server 2003
6 2 (12.50%) Linux
6 2 (12.50%) VoIP
6 2 (12.50%) XenServer
7 1 (6.25%) WLAN

IT Support
Top Related IT Skills in South Wales by Category

For the 6 months to 22 September 2014, IT jobs across the South Wales region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 2 (12.50%) Exchange Server 2003
2 2 (12.50%) Exchange Server 2013
3 1 (6.25%) SharePoint
3 1 (6.25%) Lync
Applications
1 3 (18.75%) MS Office
2 1 (6.25%) MS Excel
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 4 (25.00%) WAN
1 4 (25.00%) TCP/IP
1 4 (25.00%) LAN
2 3 (18.75%) Firewall
3 2 (12.50%) VoIP
4 1 (6.25%) WLAN
4 1 (6.25%) PBX
4 1 (6.25%) Internet
4 1 (6.25%) Cisco IPT
4 1 (6.25%) Wireless
4 1 (6.25%) IP Telephony
4 1 (6.25%) VLAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 1 (6.25%) Law
1 1 (6.25%) Manufacturing
Miscellaneous
1 1 (6.25%) Statistics
Operating Systems
1 9 (56.25%) Windows
2 4 (25.00%) Windows 7
3 2 (12.50%) Windows Server 2008
3 2 (12.50%) Windows Server 2012
3 2 (12.50%) Windows Server 2003
3 2 (12.50%) Linux
4 1 (6.25%) UNIX
Processes & Methodologies
1 4 (25.00%) ITIL
2 2 (12.50%) Service Delivery
2 2 (12.50%) Network Management
3 1 (6.25%) PRINCE2
3 1 (6.25%) Project Management
3 1 (6.25%) Change Control
3 1 (6.25%) Waterfall
3 1 (6.25%) Performance Management
3 1 (6.25%) Change Management
3 1 (6.25%) Service Management
3 1 (6.25%) Scrum
3 1 (6.25%) Agile Software Development
3 1 (6.25%) Data Management
Programming Languages
1 3 (18.75%) SQL
Qualifications
1 3 (18.75%) CCNA
1 3 (18.75%) Cisco Certification
2 1 (6.25%) Microsoft Certification
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 1 (6.25%) QA
System Software
1 4 (25.00%) Active Directory
2 3 (18.75%) VMware Infrastructure
3 2 (12.50%) XenServer
4 1 (6.25%) Hyper-V
Vendors
1 10 (62.50%) Microsoft
2 5 (31.25%) VMware
3 4 (25.00%) Cisco
4 3 (18.75%) Citrix
5 1 (6.25%) HP
5 1 (6.25%) Avaya
5 1 (6.25%) BMC
5 1 (6.25%) Apple
Newport, Gwent
ITF Solutions
Salary: £18000 - £20000 per annum + Bens
Posted: 5 days ago