The statistics below represent IT jobs advertised across the South Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 79 82 69
Rank change year-on-year
+3 -13
Permanent jobs requiring an IT Support 17 10 29
As % of all permanent IT jobs located in South Wales 1.59% 0.92% 2.56%
As % of the Job Titles category 1.63% 0.94% 2.61%
Number of salaries quoted 16 8 25
Median salary £23,750 £22,922 £24,000
Median salary % change year-on-year
+3.61% -4.49%
90% offered a salary of more than £21,750 £19,050 £19,600
10% offered a salary of more than £28,000 £32,950 £35,000
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
IT Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1045 1067 1113
As % of all permanent IT jobs located in South Wales 97.85% 98.43% 98.41%
Number of salaries quoted 929 926 939
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £24,000 £21,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

IT Support
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing IT Support across the South Wales region over the 3 months to 10 December 2016.

IT Support Salary Histogram in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +6 11 £26,500 +15.60% 1
Newport - 4 £22,500 -
Merthyr Tydfil +1 2 £22,378 -
IT Support
Wales

IT Support Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 10 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring IT Support in the job title.

1 33 (71.74%) Windows
2 27 (58.70%) Active Directory
3 25 (54.35%) Microsoft
3 25 (54.35%) Windows Server
4 15 (32.61%) SLA
4 15 (32.61%) ITIL
5 14 (30.43%) MS Office
5 14 (30.43%) Windows 7
6 13 (28.26%) Degree
7 12 (26.09%) MS Excel
8 10 (21.74%) Incident Management
9 8 (17.39%) Service Management
9 8 (17.39%) Advertising
10 7 (15.22%) Firewall
10 7 (15.22%) Finance
10 7 (15.22%) MS Exchange
10 7 (15.22%) Cisco
10 7 (15.22%) Windows Server 2012
11 6 (13.04%) Logistics
11 6 (13.04%) VMware
12 5 (10.87%) VPN
12 5 (10.87%) ITIL Certification
12 5 (10.87%) Office 365
12 5 (10.87%) Windows 8
13 4 (8.70%) BPSS Clearance
13 4 (8.70%) Hyper-V
13 4 (8.70%) Data Analysis
13 4 (8.70%) Avaya
13 4 (8.70%) CCNA
13 4 (8.70%) SAS

IT Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (15.22%) MS Exchange
2 4 (8.70%) SAS
3 1 (2.17%) JBoss
Applications
1 14 (30.43%) MS Office
2 12 (26.09%) MS Excel
3 2 (4.35%) MS PowerPoint
3 2 (4.35%) MS Visio
Business Applications
1 1 (2.17%) Visualfiles
Cloud Services
1 5 (10.87%) Office 365
Communications & Networking
1 7 (15.22%) Firewall
2 5 (10.87%) VPN
3 3 (6.52%) Internet
3 3 (6.52%) TCP/IP
4 2 (4.35%) DNS
4 2 (4.35%) Ethernet
5 1 (2.17%) DHCP
5 1 (2.17%) NAS
5 1 (2.17%) Remote Desktop
5 1 (2.17%) VoIP
Database & Business Intelligence
1 2 (4.35%) Ingres
1 2 (4.35%) RDBMS
1 2 (4.35%) Relational Database
1 2 (4.35%) SQL Server
General
1 8 (17.39%) Advertising
2 7 (15.22%) Finance
3 4 (8.70%) Back Office
4 3 (6.52%) Retail
5 1 (2.17%) Law
5 1 (2.17%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (4.35%) .NET
Miscellaneous
1 3 (6.52%) Computer Science
1 3 (6.52%) Management Information System
1 3 (6.52%) PDA
2 2 (4.35%) AS400
2 2 (4.35%) iSeries
3 1 (2.17%) Analytical Skills
3 1 (2.17%) EPoS
3 1 (2.17%) Mathematics
Operating Systems
1 33 (71.74%) Windows
2 25 (54.35%) Windows Server
3 14 (30.43%) Windows 7
4 7 (15.22%) Windows Server 2012
5 5 (10.87%) Windows 8
6 3 (6.52%) Windows Server 2003
6 3 (6.52%) Windows Server 2008
7 2 (4.35%) Linux
7 2 (4.35%) Windows 10
7 2 (4.35%) Windows XP
8 1 (2.17%) Android
8 1 (2.17%) Mac OS X
8 1 (2.17%) Red Hat Enterprise Linux
Processes & Methodologies
1 15 (32.61%) ITIL
2 10 (21.74%) Incident Management
3 8 (17.39%) Service Management
4 6 (13.04%) Logistics
5 4 (8.70%) Change Management
5 4 (8.70%) Data Analysis
5 4 (8.70%) Data Security
6 3 (6.52%) Resource Management
7 2 (4.35%) Business Continuity
7 2 (4.35%) Case Management
7 2 (4.35%) Continuous Improvement
7 2 (4.35%) Disaster Recovery
7 2 (4.35%) Information Security
7 2 (4.35%) Risk Management
7 2 (4.35%) Time Management
8 1 (2.17%) Asset Management
8 1 (2.17%) Email Management
8 1 (2.17%) ERP
8 1 (2.17%) Line Management
8 1 (2.17%) Stakeholder Management
Programming Languages
1 2 (4.35%) SQL
1 2 (4.35%) VB
2 1 (2.17%) C#
2 1 (2.17%) PowerShell
2 1 (2.17%) VB.NET
Qualifications
1 13 (28.26%) Degree
2 5 (10.87%) ITIL Certification
3 4 (8.70%) BPSS Clearance
3 4 (8.70%) CCNA
3 4 (8.70%) Cisco Certification
4 3 (6.52%) Security Cleared
5 2 (4.35%) ITIL Foundation Certificate
6 1 (2.17%) A+ Certification
6 1 (2.17%) MCP
6 1 (2.17%) Microsoft Certification
Quality Assurance & Compliance
1 15 (32.61%) SLA
System Software
1 27 (58.70%) Active Directory
2 4 (8.70%) Hyper-V
3 1 (2.17%) VMware Infrastructure
Systems Management
1 2 (4.35%) SCCM
Vendors
1 25 (54.35%) Microsoft
2 7 (15.22%) Cisco
3 6 (13.04%) VMware
4 4 (8.70%) Avaya
5 3 (6.52%) Citrix
6 2 (4.35%) IBM
7 1 (2.17%) HP
7 1 (2.17%) JD Edwards
7 1 (2.17%) Red Hat
7 1 (2.17%) Sage
Cowbridge, South Glamorgan
Computer Recruiter Ltd
Salary: To £20K
Posted: 3 days ago
Cardiff, South Glamorgan
Redrock Consulting Ltd
Salary: £23000 - £26500 per annum + Excellent Benefits
Posted: 4 days ago