The statistics below represent IT jobs advertised across the South Wales region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
IT Support
Rank 67 103 89
Rank change year-on-year
+36 -14
Permanent jobs requiring an IT Support 28 3 8
As % of all permanent IT jobs located in South Wales 2.50% 0.24% 0.72%
As % of the Job Titles category 2.55% 0.25% 0.73%
Number of salaries quoted 28 3 7
Median salary £22,500 £36,500 £26,000
Median salary % change year-on-year
-38.35% +40.38%
90% offered a salary of more than £17,700 £20,500 £21,100
10% offered a salary of more than £27,500 £47,300 £29,500
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1096 1217 1095
As % of all permanent IT jobs located in South Wales 97.86% 98.22% 97.94%
Number of salaries quoted 982 1049 992
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £23,150 £24,000 £22,500
10% offered a salary of more than £50,000 £46,000 £50,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured IT Support in the job title.

IT Support Jobs Demand Trend in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South Wales region.

IT Support Salary Trend in South Wales

IT Support
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing IT Support across the South Wales region over the 3 months to 29 August 2016.

IT Support Salary Histogram in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +27 22 £19,750 -60.50% 1
Newport - 2 £22,500 -
Vale of Glamorgan - 2 £25,000 -
Torfaen +7 1 £22,500 +36.36%
Bridgend +3 1 £23,000 -36.98%
IT Support
Wales

IT Support Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 29 August 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring IT Support in the job title.

1 31 (77.50%) Windows
2 29 (72.50%) Active Directory
3 26 (65.00%) Windows Server
4 25 (62.50%) Microsoft
5 18 (45.00%) SLA
5 18 (45.00%) ITIL
6 17 (42.50%) MS Office
7 16 (40.00%) Firewall
8 14 (35.00%) MS Exchange
9 13 (32.50%) Office 365
10 11 (27.50%) Degree
10 11 (27.50%) Service Management
11 10 (25.00%) DNS
11 10 (25.00%) Internet
12 9 (22.50%) SQL
12 9 (22.50%) Linux
13 8 (20.00%) Sage
13 8 (20.00%) Mac OS X
13 8 (20.00%) Cisco
13 8 (20.00%) Windows Server 2012
13 8 (20.00%) NAS
14 7 (17.50%) Windows 7
14 7 (17.50%) Logistics
14 7 (17.50%) Incident Management
14 7 (17.50%) ITIL Certification
14 7 (17.50%) MS Excel
14 7 (17.50%) VMware
15 6 (15.00%) VPN
16 4 (10.00%) Windows Server 2008
16 4 (10.00%) Windows 8

IT Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (35.00%) MS Exchange
2 4 (10.00%) SAS
Applications
1 17 (42.50%) MS Office
2 7 (17.50%) MS Excel
3 2 (5.00%) MS PowerPoint
Cloud Services
1 13 (32.50%) Office 365
Communications & Networking
1 16 (40.00%) Firewall
2 10 (25.00%) DNS
2 10 (25.00%) Internet
3 8 (20.00%) NAS
4 6 (15.00%) VPN
5 3 (7.50%) FTP
6 2 (5.00%) DHCP
6 2 (5.00%) VoIP
7 1 (2.50%) TCP/IP
7 1 (2.50%) VLAN
Database & Business Intelligence
1 1 (2.50%) SQL Server
General
1 4 (10.00%) Advertising
2 3 (7.50%) Back Office
2 3 (7.50%) Finance
3 2 (5.00%) Retail
4 1 (2.50%) Manufacturing
Miscellaneous
1 2 (5.00%) Analytical Skills
1 2 (5.00%) Computer Science
1 2 (5.00%) Smartphone
2 1 (2.50%) AS400
2 1 (2.50%) iSeries
2 1 (2.50%) Management Information System
2 1 (2.50%) Visualisation
Operating Systems
1 31 (77.50%) Windows
2 26 (65.00%) Windows Server
3 9 (22.50%) Linux
4 8 (20.00%) Mac OS X
4 8 (20.00%) Windows Server 2012
5 7 (17.50%) Windows 7
6 4 (10.00%) Windows 8
6 4 (10.00%) Windows Server 2008
7 2 (5.00%) Windows 10
8 1 (2.50%) Unix
8 1 (2.50%) Windows Server 2003
Processes & Methodologies
1 18 (45.00%) ITIL
2 11 (27.50%) Service Management
3 7 (17.50%) Incident Management
3 7 (17.50%) Logistics
4 4 (10.00%) Data Analysis
4 4 (10.00%) Data Security
4 4 (10.00%) Resource Management
5 2 (5.00%) Change Management
6 1 (2.50%) Cybersecurity
6 1 (2.50%) Email Management
6 1 (2.50%) ERP
6 1 (2.50%) Time Management
Programming Languages
1 9 (22.50%) SQL
Qualifications
1 11 (27.50%) Degree
2 7 (17.50%) ITIL Certification
3 4 (10.00%) BPSS Clearance
3 4 (10.00%) CCNA
3 4 (10.00%) Cisco Certification
4 3 (7.50%) ITIL Foundation Certificate
5 2 (5.00%) Microsoft Certification
6 1 (2.50%) A+ Certification
6 1 (2.50%) MCDST
6 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 18 (45.00%) SLA
System Software
1 29 (72.50%) Active Directory
2 4 (10.00%) Hyper-V
3 2 (5.00%) VMware Infrastructure
4 1 (2.50%) vSphere
Systems Management
1 1 (2.50%) SCCM
Vendors
1 25 (62.50%) Microsoft
2 8 (20.00%) Cisco
2 8 (20.00%) Sage
3 7 (17.50%) VMware
4 4 (10.00%) Citrix
5 1 (2.50%) Avaya
5 1 (2.50%) IBM
5 1 (2.50%) JD Edwards
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £21000 - £25000 per annum + Excellent Benefits
Posted: 3 days ago
Merthyr Tydfil, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £21990 per annum
Posted: 3 days ago
Merthyr Tydfil, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £21990 per annum
Posted: 3 days ago