The statistics below represent IT jobs advertised across the West Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 148 181 172
Rank change year-on-year
+33 -9
Permanent jobs requiring a 2nd Line Support 45 41 58
As % of all permanent IT jobs located in West Yorkshire 1.21% 0.93% 1.15%
As % of the Job Titles category 1.24% 0.95% 1.17%
Number of salaries quoted 43 41 50
Median salary £25,000 £25,000 £22,500
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £21,200 £20,000 £20,000
10% offered a salary of more than £28,000 £30,000 £30,000
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3625 4329 4939
As % of all permanent IT jobs located in West Yorkshire 97.68% 97.85% 97.82%
Number of salaries quoted 3172 3558 3967
Median salary £40,000 £40,000 £38,000
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £26,000 £25,000 £24,875
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 6 December 2016.

2nd Line Support Salary Histogram in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +26 38 £26,000 +6.12% 1
Bradford -3 6 £23,500 -21.66% 1
Wetherby 0 1 - - 1
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 6 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 77 (86.52%) Windows
2 74 (83.15%) Active Directory
3 60 (67.42%) Windows Server
4 50 (56.18%) Microsoft
5 44 (49.44%) MS Exchange
6 39 (43.82%) VMware
7 33 (37.08%) Windows Server 2008
8 24 (26.97%) Windows 7
8 24 (26.97%) SLA
8 24 (26.97%) MS Excel
9 19 (21.35%) Windows Server 2012
9 19 (21.35%) SQL
9 19 (21.35%) MS Office
10 18 (20.22%) Citrix
10 18 (20.22%) Finance
11 17 (19.10%) Windows Server 2003
11 17 (19.10%) ITIL
12 16 (17.98%) Time Management
12 16 (17.98%) VMware Infrastructure
13 15 (16.85%) Hyper-V
13 15 (16.85%) Office 365
14 13 (14.61%) Exchange Server 2010
14 13 (14.61%) DNS
14 13 (14.61%) DHCP
15 11 (12.36%) Exchange Server 2007
15 11 (12.36%) VoIP
15 11 (12.36%) Cisco
16 10 (11.24%) SharePoint
16 10 (11.24%) VPN
16 10 (11.24%) Firewall

2nd Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (49.44%) MS Exchange
2 13 (14.61%) Exchange Server 2010
3 11 (12.36%) Exchange Server 2007
4 10 (11.24%) SharePoint
5 8 (8.99%) Exchange Server 2013
6 6 (6.74%) Blackberry Enterprise Server
7 4 (4.49%) Skype for Business
8 3 (3.37%) SharePoint 2010
9 1 (1.12%) SharePoint 2013
Applications
1 24 (26.97%) MS Excel
2 19 (21.35%) MS Office
3 3 (3.37%) MS PowerPoint
Business Applications
1 2 (2.25%) Visualfiles
Cloud Services
1 15 (16.85%) Office 365
2 2 (2.25%) Microsoft Azure
3 1 (1.12%) Azure Active Directory
Communications & Networking
1 13 (14.61%) DHCP
1 13 (14.61%) DNS
2 11 (12.36%) VoIP
3 10 (11.24%) Firewall
3 10 (11.24%) VPN
4 9 (10.11%) TCP/IP
5 8 (8.99%) NAS
6 7 (7.87%) LAN
6 7 (7.87%) SAN
6 7 (7.87%) WAN
7 5 (5.62%) Remote Desktop
8 3 (3.37%) Skype
9 2 (2.25%) MPLS
9 2 (2.25%) Network Security
9 2 (2.25%) VLAN
10 1 (1.12%) Internet
Database & Business Intelligence
1 8 (8.99%) SQL Server
2 6 (6.74%) SQL Server 2005
2 6 (6.74%) SQL Server 2008
3 1 (1.12%) BusinessObjects
3 1 (1.12%) Hadoop
3 1 (1.12%) MySQL
3 1 (1.12%) NoSQL
3 1 (1.12%) QlikView
3 1 (1.12%) SQL Server Reporting Services
Development Applications
1 1 (1.12%) JIRA
1 1 (1.12%) Visual Studio
General
1 18 (20.22%) Finance
2 6 (6.74%) Law
3 4 (4.49%) Legal
4 2 (2.25%) Manufacturing
5 1 (1.12%) Back Office
5 1 (1.12%) Billing
5 1 (1.12%) Military
5 1 (1.12%) Retail
5 1 (1.12%) Telecoms
Miscellaneous
1 9 (10.11%) Blackberry
2 7 (7.87%) Data Centre
3 6 (6.74%) Clustering
4 5 (5.62%) Analytical Skills
5 4 (4.49%) iPad
6 2 (2.25%) Replication
7 1 (1.12%) CCTV
7 1 (1.12%) e-Learning
7 1 (1.12%) FMCG
7 1 (1.12%) Handset
7 1 (1.12%) Management Information System
7 1 (1.12%) Mathematics
7 1 (1.12%) Smartphone
7 1 (1.12%) Video Conferencing
Operating Systems
1 77 (86.52%) Windows
2 60 (67.42%) Windows Server
3 33 (37.08%) Windows Server 2008
4 24 (26.97%) Windows 7
5 19 (21.35%) Windows Server 2012
6 17 (19.10%) Windows Server 2003
7 8 (8.99%) Windows 8
8 7 (7.87%) Windows 10
8 7 (7.87%) Windows XP
9 6 (6.74%) Linux
9 6 (6.74%) Unix
10 3 (3.37%) Android
10 3 (3.37%) Apple iOS
10 3 (3.37%) Windows Vista
11 2 (2.25%) Mac OS X
12 1 (1.12%) Windows Phone
Processes & Methodologies
1 17 (19.10%) ITIL
2 16 (17.98%) Time Management
3 6 (6.74%) Case Management
3 6 (6.74%) Change Control
3 6 (6.74%) Coaching
3 6 (6.74%) CRM
3 6 (6.74%) Mentoring
4 4 (4.49%) Email Filtering
4 4 (4.49%) Kalman Filter
4 4 (4.49%) Web Filtering
5 2 (2.25%) Application Packaging
5 2 (2.25%) Mobile Device Management
5 2 (2.25%) Network Design
5 2 (2.25%) Project Management
6 1 (1.12%) Change Management
6 1 (1.12%) Disaster Recovery
6 1 (1.12%) Information Security
6 1 (1.12%) Migration
6 1 (1.12%) Service Delivery
6 1 (1.12%) Service Management
Programming Languages
1 19 (21.35%) SQL
2 1 (1.12%) C
2 1 (1.12%) C#
2 1 (1.12%) PL/SQL
Qualifications
1 6 (6.74%) CCNA
1 6 (6.74%) Cisco Certification
2 5 (5.62%) Microsoft Certification
3 3 (3.37%) MCSE
4 2 (2.25%) Degree
4 2 (2.25%) ITIL Certification
5 1 (1.12%) A+ Certification
5 1 (1.12%) MCDST
5 1 (1.12%) MCSA
Quality Assurance & Compliance
1 24 (26.97%) SLA
2 1 (1.12%) QA
System Software
1 74 (83.15%) Active Directory
2 16 (17.98%) VMware Infrastructure
3 15 (16.85%) Hyper-V
4 6 (6.74%) XenApp
5 1 (1.12%) Firmware
Systems Management
1 8 (8.99%) WSUS
2 7 (7.87%) SCCM
3 6 (6.74%) Norton AntiVirus
4 2 (2.25%) SCOM
5 1 (1.12%) McAfee ePO
5 1 (1.12%) Microsoft Intune
Vendors
1 50 (56.18%) Microsoft
2 39 (43.82%) VMware
3 18 (20.22%) Citrix
4 11 (12.36%) Cisco
5 8 (8.99%) NetApp
6 6 (6.74%) CommVault
6 6 (6.74%) Dell Compellent
6 6 (6.74%) Kaspersky
6 6 (6.74%) Symantec
7 3 (3.37%) Apple
8 2 (2.25%) Avaya
8 2 (2.25%) HP
8 2 (2.25%) LexisNexis
8 2 (2.25%) Mitel
8 2 (2.25%) Synology
8 2 (2.25%) Veeam
9 1 (1.12%) Dell
9 1 (1.12%) ServiceNow
9 1 (1.12%) Tableau
9 1 (1.12%) Xerox
Bradford, West Yorkshire
Networkers
Salary: £18000 - £22000 per annum + benefits
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £28,000 per annum Plus benefits
Posted: 5 days ago
Wetherby
greywood
Salary: £24000 - £27000 per annum + bens
Posted: 21 days ago