The statistics below represent IT jobs advertised across the West Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 149 161 139
Rank change year-on-year
+12 -22
Permanent jobs requiring a 2nd Line Support 50 44 85
As % of all permanent IT jobs located in West Yorkshire 1.24% 1.00% 1.69%
As % of the Job Titles category 1.27% 1.02% 1.73%
Number of salaries quoted 45 37 81
Median salary £24,500 £22,500 £23,500
Median salary % change year-on-year
+8.88% -4.25%
90% offered a salary of more than £21,700 £21,000 £19,500
10% offered a salary of more than £30,000 £27,500 £27,000
UK excluding London median salary £25,500 £24,500 £24,500
% change year-on-year
+4.08% -
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3937 4319 4914
As % of all permanent IT jobs located in West Yorkshire 97.67% 97.69% 97.93%
Number of salaries quoted 3260 3409 4031
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £57,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 27 May 2016.

2nd Line Support Salary Histogram in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +9 33 £25,250 +9.78% 7
Halifax -4 5 £23,500 +4.44%
Bradford - 5 £25,000 -
Mirfield - 3 £24,500 -
Wakefield -6 2 £22,500 +7.14%
Batley - 1 £20,500 -
Wetherby - 1 £23,000 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 27 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 61 (72.62%) Windows
2 50 (59.52%) Microsoft
3 46 (54.76%) Active Directory
4 34 (40.48%) Windows Server
5 32 (38.10%) MS Excel
6 30 (35.71%) MS Office
7 29 (34.52%) Windows 7
7 29 (34.52%) MS Exchange
8 24 (28.57%) SLA
8 24 (28.57%) Microsoft Certification
9 23 (27.38%) VMware
10 20 (23.81%) Windows Server 2003
10 20 (23.81%) ITIL
11 17 (20.24%) Time Management
11 17 (20.24%) Windows XP
12 15 (17.86%) Windows Server 2008
13 14 (16.67%) VMware Infrastructure
14 13 (15.48%) Replication
15 12 (14.29%) Cisco
16 11 (13.10%) MS PowerPoint
16 11 (13.10%) Windows 8
16 11 (13.10%) Windows Server 2012
17 10 (11.90%) Driving Licence
17 10 (11.90%) Exchange Server 2003
17 10 (11.90%) Firewall
17 10 (11.90%) Finance
17 10 (11.90%) Terminal Server
17 10 (11.90%) TCP/IP
17 10 (11.90%) LAN
18 9 (10.71%) MCSE

2nd Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (34.52%) MS Exchange
2 10 (11.90%) Exchange Server 2003
3 5 (5.95%) SharePoint
4 4 (4.76%) Blackberry Enterprise Server
4 4 (4.76%) Exchange Server 2007
4 4 (4.76%) Exchange Server 2010
4 4 (4.76%) Skype for Business
5 2 (2.38%) Exchange Server 2013
Applications
1 32 (38.10%) MS Excel
2 30 (35.71%) MS Office
3 11 (13.10%) MS PowerPoint
Cloud Services
1 1 (1.19%) Office 365
Communications & Networking
1 10 (11.90%) Firewall
1 10 (11.90%) LAN
1 10 (11.90%) TCP/IP
2 7 (8.33%) DHCP
3 6 (7.14%) DNS
4 5 (5.95%) SAN
4 5 (5.95%) VoIP
4 5 (5.95%) VPN
4 5 (5.95%) WAN
5 4 (4.76%) Internet
6 3 (3.57%) Skype
7 2 (2.38%) Intranet
7 2 (2.38%) NAS
Database & Business Intelligence
1 6 (7.14%) SQL Server
2 3 (3.57%) SQL Server 2008
3 2 (2.38%) MS Access
3 2 (2.38%) SQL Server 2005
4 1 (1.19%) SQL Server Integration Services
4 1 (1.19%) SQL Server Reporting Services
General
1 10 (11.90%) Finance
2 7 (8.33%) Retail
3 3 (3.57%) Back Office
4 2 (2.38%) Billing
4 2 (2.38%) Military
5 1 (1.19%) Manufacturing
5 1 (1.19%) Pharmaceutical
5 1 (1.19%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.57%) CSS
1 3 (3.57%) HTML
2 2 (2.38%) .NET
3 1 (1.19%) AngularJS
3 1 (1.19%) ASP.NET
3 1 (1.19%) ASP.NET MVC
3 1 (1.19%) COM
Miscellaneous
1 13 (15.48%) Replication
2 10 (11.90%) Driving Licence
3 7 (8.33%) Blackberry
4 3 (3.57%) iSeries
5 2 (2.38%) Clustering
5 2 (2.38%) Data Centre
5 2 (2.38%) e-Learning
5 2 (2.38%) Management Information System
5 2 (2.38%) Mathematics
5 2 (2.38%) Smartphone
6 1 (1.19%) Analytical Skills
6 1 (1.19%) CCTV
6 1 (1.19%) Computer Science
6 1 (1.19%) iPad
6 1 (1.19%) iPhone
6 1 (1.19%) Statistics
Operating Systems
1 61 (72.62%) Windows
2 34 (40.48%) Windows Server
3 29 (34.52%) Windows 7
4 20 (23.81%) Windows Server 2003
5 17 (20.24%) Windows XP
6 15 (17.86%) Windows Server 2008
7 11 (13.10%) Windows 8
7 11 (13.10%) Windows Server 2012
8 3 (3.57%) Android
8 3 (3.57%) Linux
8 3 (3.57%) Unix
9 2 (2.38%) Apple iOS
9 2 (2.38%) Mac OS X
9 2 (2.38%) Windows 10
9 2 (2.38%) Windows Vista
10 1 (1.19%) Red Hat Enterprise Linux
Processes & Methodologies
1 20 (23.81%) ITIL
2 17 (20.24%) Time Management
3 5 (5.95%) ITIL V3
4 3 (3.57%) ISMS
4 3 (3.57%) Network Monitoring
4 3 (3.57%) Security Management
5 2 (2.38%) Change Control
5 2 (2.38%) Coaching
5 2 (2.38%) CRM
5 2 (2.38%) Data Entry
5 2 (2.38%) Document Management
5 2 (2.38%) E-Commerce
5 2 (2.38%) Incident Management
5 2 (2.38%) Logistics
5 2 (2.38%) Mobile Device Management
5 2 (2.38%) Service Delivery
5 2 (2.38%) User Acceptance Testing
6 1 (1.19%) Line Management
6 1 (1.19%) Office Automation
6 1 (1.19%) Technical Analysis
Programming Languages
1 6 (7.14%) SQL
2 3 (3.57%) VB
3 2 (2.38%) C
3 2 (2.38%) C#
3 2 (2.38%) JavaScript
3 2 (2.38%) PowerShell
4 1 (1.19%) Java
4 1 (1.19%) VB.NET
4 1 (1.19%) VB6
Qualifications
1 24 (28.57%) Microsoft Certification
2 9 (10.71%) MCSE
3 4 (4.76%) CCNA
3 4 (4.76%) Cisco Certification
3 4 (4.76%) ITIL Certification
4 2 (2.38%) A+ Certification
4 2 (2.38%) MCDST
4 2 (2.38%) MCSA
4 2 (2.38%) Security Cleared
5 1 (1.19%) Degree
5 1 (1.19%) MCITP
5 1 (1.19%) MCP
5 1 (1.19%) MCTS
5 1 (1.19%) PRINCE2 Certification
Quality Assurance & Compliance
1 24 (28.57%) SLA
2 2 (2.38%) PCI DSS
System Software
1 46 (54.76%) Active Directory
2 14 (16.67%) VMware Infrastructure
3 10 (11.90%) Terminal Server
4 8 (9.52%) Hyper-V
5 2 (2.38%) XenApp
6 1 (1.19%) BitLocker
6 1 (1.19%) VMware ESXi
6 1 (1.19%) vSphere
Systems Management
1 9 (10.71%) SCCM
2 4 (4.76%) Backup Exec
3 3 (3.57%) SCOM
3 3 (3.57%) WSUS
4 2 (2.38%) Norton AntiVirus
Vendors
1 50 (59.52%) Microsoft
2 23 (27.38%) VMware
3 12 (14.29%) Cisco
4 7 (8.33%) Citrix
5 5 (5.95%) Symantec
6 4 (4.76%) Veeam
7 3 (3.57%) IBM
8 2 (2.38%) Apple
8 2 (2.38%) Avaya
8 2 (2.38%) CommVault
8 2 (2.38%) Dell Compellent
8 2 (2.38%) Kaspersky
8 2 (2.38%) NetApp
8 2 (2.38%) Xerox
9 1 (1.19%) HP
9 1 (1.19%) JD Edwards
9 1 (1.19%) Oracle
9 1 (1.19%) Red Hat
9 1 (1.19%) Wyse
Leeds, West Yorkshire
CoreCom Consulting
Salary: £25000 per annum + Benefits
Posted: Yesterday
Leeds
Hays Specialist Recruitment
Salary: £20000.00 - £30000.00 per annum
Posted: 7 days ago
Leeds, West Yorkshire
Connected IT
Salary: £18000 - £25000 per annum + Car + Bonus + Certs + Benefits
Posted: 20 days ago
Leeds, West Yorkshire
Reward Recruitment
Salary: From £18,000 to £25,000 per annum
Posted: 4 days ago
Leeds
BAE Systems Applied Intelligence
Salary: Competitive
Posted: 9 days ago
Leeds
Hays Specialist Recruitment
Salary: £20000 - £26000 per annum + Benefits
Posted: 7 days ago
Leeds, West Yorkshire
Sanderson
Salary: £28000 - £36000.00 per annum + Bonus, pension
Posted: 18 days ago