The statistics below represent IT jobs advertised across the West Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Second Line Support
Yorkshire / West Yorkshire
Rank 128 160 137
Rank change year-on-year
+32 -23
Permanent jobs requiring a 2nd Line Support 53 39 75
As % of all permanent IT jobs located in West Yorkshire 1.52% 0.93% 1.63%
As % of the Job Titles category 1.55% 0.95% 1.66%
Number of salaries quoted 52 37 68
Median salary £25,000 £24,500 £22,500
Median salary % change year-on-year
+2.04% +8.88%
90% offered a salary of more than £18,000 £20,000 £20,000
10% offered a salary of more than £27,500 £30,000 £30,000
UK excluding London median salary £25,000 £25,266 £25,000
% change year-on-year
-1.05% +1.06%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3411 4089 4509
As % of all permanent IT jobs located in West Yorkshire 97.96% 97.08% 97.92%
Number of salaries quoted 2970 3458 3713
Median salary £40,000 £42,000 £40,000
Median salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £57,500 £55,000 £56,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +44 47 £25,000 +2.04% 3
Bradford +8 4 £22,500 -25.00%
Halifax +3 1 £21,500 -14.90% 3
Wetherby - 1 - - 2
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 24 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 89 (91.75%) Windows
2 83 (85.57%) Active Directory
3 66 (68.04%) Windows Server
4 57 (58.76%) Microsoft
5 50 (51.55%) MS Exchange
6 40 (41.24%) VMware
7 35 (36.08%) Windows Server 2008
8 33 (34.02%) Windows 7
9 32 (32.99%) SLA
10 27 (27.84%) MS Excel
11 23 (23.71%) MS Office
12 22 (22.68%) Time Management
13 21 (21.65%) SQL
14 19 (19.59%) ITIL
14 19 (19.59%) Windows Server 2012
15 17 (17.53%) Office 365
15 17 (17.53%) DNS
15 17 (17.53%) VMware Infrastructure
16 16 (16.49%) Windows Server 2003
16 16 (16.49%) DHCP
17 14 (14.43%) Firewall
18 13 (13.40%) Hyper-V
19 12 (12.37%) Windows 8
19 12 (12.37%) Windows XP
20 11 (11.34%) VoIP
20 11 (11.34%) Microsoft Certification
20 11 (11.34%) Citrix
20 11 (11.34%) Windows 10
21 10 (10.31%) Exchange Server 2013
21 10 (10.31%) Cisco Certification

2nd Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (51.55%) MS Exchange
2 10 (10.31%) Exchange Server 2013
3 9 (9.28%) Exchange Server 2010
4 8 (8.25%) SharePoint
5 7 (7.22%) Exchange Server 2007
6 5 (5.15%) Exchange Server 2003
6 5 (5.15%) Skype for Business
7 4 (4.12%) SharePoint 2010
8 3 (3.09%) Blackberry Enterprise Server
9 1 (1.03%) SharePoint 2013
Applications
1 27 (27.84%) MS Excel
2 23 (23.71%) MS Office
3 5 (5.15%) MS PowerPoint
Business Applications
1 2 (2.06%) Visualfiles
Cloud Services
1 17 (17.53%) Office 365
2 2 (2.06%) Microsoft Azure
2 2 (2.06%) SaaS
3 1 (1.03%) Azure Active Directory
Communications & Networking
1 17 (17.53%) DNS
2 16 (16.49%) DHCP
3 14 (14.43%) Firewall
4 11 (11.34%) VoIP
5 8 (8.25%) TCP/IP
6 7 (7.22%) VPN
7 6 (6.19%) Remote Desktop
8 5 (5.15%) LAN
8 5 (5.15%) NAS
8 5 (5.15%) WAN
9 4 (4.12%) SAN
10 3 (3.09%) MPLS
10 3 (3.09%) Skype
10 3 (3.09%) VLAN
11 2 (2.06%) Internet
11 2 (2.06%) Network Security
Database & Business Intelligence
1 3 (3.09%) SQL Server
1 3 (3.09%) SQL Server 2005
1 3 (3.09%) SQL Server 2008
Development Applications
1 1 (1.03%) Visual Studio
General
1 9 (9.28%) Finance
2 6 (6.19%) Law
3 4 (4.12%) Legal
4 2 (2.06%) Telecoms
5 1 (1.03%) Manufacturing
Miscellaneous
1 7 (7.22%) Replication
2 6 (6.19%) Analytical Skills
3 4 (4.12%) Blackberry
3 4 (4.12%) Data Centre
3 4 (4.12%) iPad
4 3 (3.09%) Clustering
5 2 (2.06%) Computer Science
5 2 (2.06%) Handset
6 1 (1.03%) CCTV
6 1 (1.03%) Client/Server
6 1 (1.03%) Video Conferencing
Operating Systems
1 89 (91.75%) Windows
2 66 (68.04%) Windows Server
3 35 (36.08%) Windows Server 2008
4 33 (34.02%) Windows 7
5 19 (19.59%) Windows Server 2012
6 16 (16.49%) Windows Server 2003
7 12 (12.37%) Windows 8
7 12 (12.37%) Windows XP
8 11 (11.34%) Windows 10
9 3 (3.09%) Linux
9 3 (3.09%) Unix
9 3 (3.09%) Windows Vista
10 2 (2.06%) Android
10 2 (2.06%) Apple iOS
10 2 (2.06%) Windows Phone
Processes & Methodologies
1 22 (22.68%) Time Management
2 19 (19.59%) ITIL
3 6 (6.19%) Case Management
4 4 (4.12%) CRM
4 4 (4.12%) Email Filtering
4 4 (4.12%) Kalman Filter
4 4 (4.12%) Web Filtering
5 3 (3.09%) Change Control
6 2 (2.06%) Application Packaging
6 2 (2.06%) Change Management
6 2 (2.06%) Coaching
6 2 (2.06%) Mentoring
6 2 (2.06%) Network Design
6 2 (2.06%) Project Management
6 2 (2.06%) Service Management
7 1 (1.03%) Capacity Planning
7 1 (1.03%) Disaster Recovery
7 1 (1.03%) Migration
7 1 (1.03%) Network Monitoring
7 1 (1.03%) Problem Management
Programming Languages
1 21 (21.65%) SQL
2 1 (1.03%) C#
Qualifications
1 11 (11.34%) Microsoft Certification
2 10 (10.31%) CCNA
2 10 (10.31%) Cisco Certification
3 5 (5.15%) MCSE
4 4 (4.12%) Degree
5 1 (1.03%) MCSA
Quality Assurance & Compliance
1 32 (32.99%) SLA
2 1 (1.03%) QA
System Software
1 83 (85.57%) Active Directory
2 17 (17.53%) VMware Infrastructure
3 13 (13.40%) Hyper-V
4 5 (5.15%) Terminal Server
5 3 (3.09%) XenApp
6 2 (2.06%) Firmware
Systems Management
1 5 (5.15%) SCCM
1 5 (5.15%) WSUS
2 3 (3.09%) Norton AntiVirus
3 2 (2.06%) SCOM
4 1 (1.03%) McAfee ePO
4 1 (1.03%) Microsoft Intune
Vendors
1 57 (58.76%) Microsoft
2 40 (41.24%) VMware
3 11 (11.34%) Citrix
4 7 (7.22%) Cisco
5 5 (5.15%) Avaya
6 4 (4.12%) NetApp
7 3 (3.09%) CommVault
7 3 (3.09%) Dell Compellent
7 3 (3.09%) Kaspersky
7 3 (3.09%) Symantec
8 2 (2.06%) Apple
8 2 (2.06%) HP
8 2 (2.06%) LexisNexis
8 2 (2.06%) Mitel
8 2 (2.06%) Remedy
8 2 (2.06%) ServiceNow
8 2 (2.06%) Synology
8 2 (2.06%) Veeam
9 1 (1.03%) Dell
9 1 (1.03%) Intel Security
Halifax, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Verticality Ltd
Salary: Salary £23k - £25k + Benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £25,000 per annum + pension + excellent training opportunities
Posted: 6 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £17,000 to £19,000 per annum plus additional benefits
Posted: 6 days ago
Wetherby, West Yorkshire
Greywood Associates Limited
Salary: £24000 - £27000 per annum + bens
Posted: 6 days ago
Wetherby, West Yorkshire
Elliot
Salary: Up to £25,000 per annum plus bonus, pension, healthcare
Posted: 5 days ago
Halifax
Hays Specialist Recruitment
Salary: £20000.00 - £23000 per annum
Posted: 18 days ago
Keighley, West Yorkshire
Connected IT
Salary: £18000 - £22000 per annum + bens
Posted: 11 days ago