The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 155 150 155
Rank change year-on-year
-5 +5
Permanent jobs requiring a 2nd Line Support 62 36 24
As % of all permanent IT jobs located in West Yorkshire 1.21% 0.92% 0.66%
As % of the Job Titles category 1.26% 0.96% 0.68%
Number of salaries quoted 59 36 23
Average salary £21,000 £20,000 £21,000
Average salary % change year-on-year
+5.00% -4.76%
90% offered a salary of more than £19,050 £17,000 £18,000
10% offered a salary of more than £26,000 £26,500 £28,000
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4928 3752 3528
As % of all permanent IT jobs located in West Yorkshire 96.02% 95.96% 97.59%
Number of salaries quoted 4022 3009 2984
Average salary £37,500 £35,000 £34,000
Average salary % change year-on-year
+7.14% +2.94%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
2nd Line Support
Yorkshire

2nd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds -14 31 £22,500 +12.50% 1
Wetherby - 13 £19,500 - 2
Wakefield +6 9 £20,000 -
Huddersfield +2 6 £27,250 -0.90%
Bradford -6 3 £25,000 +47.05%
Halifax - 2 £22,500 -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 23 April 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 62 (67.39%) Windows
2 55 (59.78%) Microsoft
2 55 (59.78%) Active Directory
3 44 (47.83%) MS Excel
4 33 (35.87%) MS Office
5 27 (29.35%) SLA
6 26 (28.26%) Windows XP
7 24 (26.09%) Citrix
8 22 (23.91%) Firewall
8 22 (23.91%) VMware
9 21 (22.83%) SharePoint
10 20 (21.74%) MS Exchange
11 19 (20.65%) Office 365
12 18 (19.57%) DNS
12 18 (19.57%) Windows 7
12 18 (19.57%) Windows Server 2008
13 17 (18.48%) DHCP
13 17 (18.48%) Windows Server 2012
14 16 (17.39%) ITIL
15 14 (15.22%) Cisco
15 14 (15.22%) SCCM
15 14 (15.22%) SharePoint 2013
16 12 (13.04%) VMware Infrastructure
16 12 (13.04%) Windows Server 2003
16 12 (13.04%) IIS
16 12 (13.04%) LAN
16 12 (13.04%) WAN
17 11 (11.96%) Dell
18 10 (10.87%) Network Security
18 10 (10.87%) TCP/IP

2nd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 23 April 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (22.83%) SharePoint
2 20 (21.74%) MS Exchange
3 14 (15.22%) SharePoint 2013
4 12 (13.04%) IIS
5 8 (8.70%) Apache
6 6 (6.52%) Exchange Server 2010
7 5 (5.43%) Exchange Server 2007
8 4 (4.35%) SharePoint 2010
9 3 (3.26%) Exchange Server 2013
10 2 (2.17%) IBM Notes
10 2 (2.17%) Exchange Server 2003
11 1 (1.09%) Moodle
Applications
1 44 (47.83%) MS Excel
2 33 (35.87%) MS Office
Business Applications
1 1 (1.09%) Line 500
Cloud Services
1 19 (20.65%) Office 365
2 3 (3.26%) Microsoft Azure
Communications & Networking
1 22 (23.91%) Firewall
2 18 (19.57%) DNS
3 17 (18.48%) DHCP
4 12 (13.04%) WAN
4 12 (13.04%) LAN
5 10 (10.87%) TCP/IP
5 10 (10.87%) Network Security
6 9 (9.78%) SAN
6 9 (9.78%) Internet
7 6 (6.52%) Intranet
7 6 (6.52%) VPN
8 4 (4.35%) Cisco IOS
9 2 (2.17%) BGP
9 2 (2.17%) IMAP4
9 2 (2.17%) POP3
9 2 (2.17%) VoIP
9 2 (2.17%) Broadband
10 1 (1.09%) ADSL
10 1 (1.09%) MPLS
Database & Business Intelligence
1 8 (8.70%) MySQL
2 7 (7.61%) SQL Server
3 2 (2.17%) Crystal Reports
4 1 (1.09%) RDBMS
4 1 (1.09%) Relational Database
Development Applications
1 1 (1.09%) Visual Studio
General
1 3 (3.26%) Telecoms
2 2 (2.17%) Finance
2 2 (2.17%) Law
Libraries, Frameworks & Software Standards
1 1 (1.09%) Web Services
1 1 (1.09%) XML
Miscellaneous
1 1 (1.09%) Thin Client
1 1 (1.09%) Device Driver
1 1 (1.09%) Replication
1 1 (1.09%) VLE
1 1 (1.09%) PKI
1 1 (1.09%) Fat Client
Operating Systems
1 62 (67.39%) Windows
2 26 (28.26%) Windows XP
3 18 (19.57%) Windows Server 2008
3 18 (19.57%) Windows 7
4 17 (18.48%) Windows Server 2012
5 12 (13.04%) Windows Server 2003
6 10 (10.87%) Linux
7 9 (9.78%) Windows 8
8 8 (8.70%) Red Hat Enterprise Linux
8 8 (8.70%) Ubuntu
9 2 (2.17%) Windows Vista
9 2 (2.17%) Windows 2000 Server
9 2 (2.17%) Fedora
10 1 (1.09%) Windows 2000
Processes & Methodologies
1 16 (17.39%) ITIL
2 4 (4.35%) Root Cause Analysis
3 1 (1.09%) Software Deployment
3 1 (1.09%) Service Management
3 1 (1.09%) Change Management
3 1 (1.09%) Workflow
3 1 (1.09%) Migration
3 1 (1.09%) Systems Analysis
3 1 (1.09%) Incident Management
3 1 (1.09%) Time Management
3 1 (1.09%) Data Migration
Programming Languages
1 10 (10.87%) PHP
2 8 (8.70%) JavaScript
2 8 (8.70%) Perl
3 6 (6.52%) SQL
4 1 (1.09%) PowerShell
Qualifications
1 5 (5.43%) Microsoft Certification
1 5 (5.43%) Degree
2 4 (4.35%) MCITP
2 4 (4.35%) MCSE
3 3 (3.26%) ITIL Certification
4 1 (1.09%) MCDST
4 1 (1.09%) MCTS
4 1 (1.09%) MCSA
4 1 (1.09%) CCNA
4 1 (1.09%) CCA
4 1 (1.09%) Citrix Certification
4 1 (1.09%) Cisco Certification
4 1 (1.09%) MCP
Quality Assurance & Compliance
1 27 (29.35%) SLA
System Software
1 55 (59.78%) Active Directory
2 12 (13.04%) VMware Infrastructure
3 9 (9.78%) NDS
4 8 (8.70%) Hyper-V
5 2 (2.17%) Terminal Services
Systems Management
1 14 (15.22%) SCCM
2 8 (8.70%) Plesk
3 3 (3.26%) WSUS
4 1 (1.09%) Tivoli Storage Manager
4 1 (1.09%) SCOM
4 1 (1.09%) Forefront Identity Manager
Vendors
1 55 (59.78%) Microsoft
2 24 (26.09%) Citrix
3 22 (23.91%) VMware
4 14 (15.22%) Cisco
5 11 (11.96%) Dell
6 8 (8.70%) HP
6 8 (8.70%) Red Hat
7 5 (5.43%) Sage
8 4 (4.35%) Pegasus
9 2 (2.17%) Lotus
9 2 (2.17%) Fortinet
10 1 (1.09%) LANDesk
10 1 (1.09%) WatchGuard
10 1 (1.09%) SonicWALL
10 1 (1.09%) Symantec
Wetherby, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £19000 - £20000 per annum + Benefits!
Posted: 10 hours ago
Wetherby, West Yorkshire
Circle Recruitment
Salary: £18000 - £21000 per annum + Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £20000 per annum
Posted: 6 days ago