The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 173 134 157
Rank change year-on-year
-39 +23
Permanent jobs requiring a 2nd Line Support 38 84 49
As % of all permanent IT jobs located in West Yorkshire 0.87% 1.74% 1.13%
As % of the Job Titles category 0.90% 1.77% 1.16%
Number of salaries quoted 36 71 44
Average salary £25,000 £22,500 £21,000
Average salary % change year-on-year
+11.11% +7.14%
90% offered a salary of more than £20,000 £20,500 £16,000
10% offered a salary of more than £30,000 £30,000 £25,000
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4206 4737 4238
As % of all permanent IT jobs located in West Yorkshire 96.56% 98.07% 97.36%
Number of salaries quoted 3548 3902 3311
Average salary £42,000 £38,000 £36,500
Average salary % change year-on-year
+10.52% +4.10%
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £57,500 £53,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 9 February 2016.

2nd Line Support Salary Histogram in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -23 30 £22,500 - 2
Wakefield +12 9 £25,266 -15.78% 3
Huddersfield +11 3 £26,250 +0.96%
Ossett - 3 £24,000 -
Halifax -4 2 £25,266 +12.29%
Bradford -8 2 £30,000 -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 9 February 2016, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 67 (84.81%) Windows
2 53 (67.09%) Active Directory
3 47 (59.49%) Microsoft
4 36 (45.57%) Windows Server
5 35 (44.30%) Windows 7
6 32 (40.51%) MS Excel
7 28 (35.44%) ITIL
8 27 (34.18%) MS Office
9 23 (29.11%) SLA
10 19 (24.05%) MS Exchange
11 17 (21.52%) Windows Server 2012
11 17 (21.52%) TCP/IP
11 17 (21.52%) Windows Server 2008
12 15 (18.99%) VMware
12 15 (18.99%) Windows XP
13 14 (17.72%) DHCP
13 14 (17.72%) DNS
13 14 (17.72%) VMware Infrastructure
13 14 (17.72%) Exchange Server 2013
14 13 (16.46%) Windows 8
14 13 (16.46%) LAN
15 12 (15.19%) Microsoft Certification
16 9 (11.39%) Windows Server 2003
16 9 (11.39%) Citrix
16 9 (11.39%) WAN
17 8 (10.13%) VPN
17 8 (10.13%) Time Management
18 7 (8.86%) Driving Licence
18 7 (8.86%) Hyper-V
18 7 (8.86%) Cisco Certification

2nd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 9 February 2016, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (24.05%) MS Exchange
2 14 (17.72%) Exchange Server 2013
3 5 (6.33%) SharePoint
4 4 (5.06%) Exchange Server 2003
5 3 (3.80%) Exchange Server 2010
6 2 (2.53%) Exchange Server 2007
7 1 (1.27%) IBM Domino
7 1 (1.27%) IBM Notes
7 1 (1.27%) IIS
7 1 (1.27%) SharePoint 2010
7 1 (1.27%) SharePoint Server
7 1 (1.27%) Skype for Business
Applications
1 32 (40.51%) MS Excel
2 27 (34.18%) MS Office
3 1 (1.27%) MS PowerPoint
Cloud Services
1 3 (3.80%) Office 365
Communications & Networking
1 17 (21.52%) TCP/IP
2 14 (17.72%) DHCP
2 14 (17.72%) DNS
3 13 (16.46%) LAN
4 9 (11.39%) WAN
5 8 (10.13%) VPN
6 6 (7.59%) Firewall
7 4 (5.06%) VoIP
8 3 (3.80%) Internet
9 2 (2.53%) SNMP
10 1 (1.27%) ADSL
10 1 (1.27%) Network Security
10 1 (1.27%) Skype
Database & Business Intelligence
1 2 (2.53%) SQL Server
2 1 (1.27%) MySQL
2 1 (1.27%) Oracle Reports
2 1 (1.27%) Relational Database
2 1 (1.27%) SQL Server 2008
2 1 (1.27%) SQL Server 2012
General
1 6 (7.59%) Finance
1 6 (7.59%) Telecoms
2 4 (5.06%) Legal
3 1 (1.27%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.27%) HTML
1 1 (1.27%) X-Windows
Miscellaneous
1 7 (8.86%) Driving Licence
2 5 (6.33%) Replication
3 3 (3.80%) iPad
3 3 (3.80%) iPhone
4 1 (1.27%) Blackberry
4 1 (1.27%) Client/Server
4 1 (1.27%) Statistics
Operating Systems
1 67 (84.81%) Windows
2 36 (45.57%) Windows Server
3 35 (44.30%) Windows 7
4 17 (21.52%) Windows Server 2008
4 17 (21.52%) Windows Server 2012
5 15 (18.99%) Windows XP
6 13 (16.46%) Windows 8
7 9 (11.39%) Windows Server 2003
8 3 (3.80%) Linux
8 3 (3.80%) Windows 10
9 2 (2.53%) Android
9 2 (2.53%) Apple iOS
9 2 (2.53%) Windows Vista
10 1 (1.27%) Mac OS X
10 1 (1.27%) Unix
10 1 (1.27%) Windows 2000
Processes & Methodologies
1 28 (35.44%) ITIL
2 8 (10.13%) Time Management
3 4 (5.06%) Service Management
4 3 (3.80%) ITIL V3
4 3 (3.80%) Mentoring
5 2 (2.53%) ERP
5 2 (2.53%) Network Management
5 2 (2.53%) People Management
5 2 (2.53%) PRINCE
5 2 (2.53%) PRINCE2
5 2 (2.53%) Project Management
5 2 (2.53%) Service Delivery
6 1 (1.27%) B2B
6 1 (1.27%) B2C
6 1 (1.27%) Change Management
6 1 (1.27%) Content Management
6 1 (1.27%) Disaster Recovery
6 1 (1.27%) ISMS
6 1 (1.27%) Logistics
6 1 (1.27%) Security Management
Programming Languages
1 5 (6.33%) SQL
2 2 (2.53%) PowerShell
3 1 (1.27%) PHP
Qualifications
1 12 (15.19%) Microsoft Certification
2 7 (8.86%) Cisco Certification
3 5 (6.33%) CCNA
4 4 (5.06%) MCDST
4 4 (5.06%) MOS
5 3 (3.80%) Degree
6 2 (2.53%) CCNP
6 2 (2.53%) MCSE
6 2 (2.53%) PRINCE2 Certification
7 1 (1.27%) MCSA
Quality Assurance & Compliance
1 23 (29.11%) SLA
2 2 (2.53%) QA
3 1 (1.27%) ISO/IEC 27001
System Software
1 53 (67.09%) Active Directory
2 14 (17.72%) VMware Infrastructure
3 7 (8.86%) Hyper-V
4 4 (5.06%) Terminal Server
5 1 (1.27%) MetaFrame
5 1 (1.27%) VMware ESXi
5 1 (1.27%) VMware Workstation
Systems Management
1 4 (5.06%) SCCM
1 4 (5.06%) Systems Management Server (SMS)
2 2 (2.53%) OpenView
2 2 (2.53%) WSUS
3 1 (1.27%) Backup Exec
3 1 (1.27%) SCOM
Vendors
1 47 (59.49%) Microsoft
2 15 (18.99%) VMware
3 9 (11.39%) Citrix
4 4 (5.06%) Cisco
5 3 (3.80%) Avaya
5 3 (3.80%) Oracle
6 2 (2.53%) CheckPoint
6 2 (2.53%) F5
6 2 (2.53%) HP
6 2 (2.53%) JD Edwards
6 2 (2.53%) Veeam
7 1 (1.27%) Lotus
7 1 (1.27%) Symantec
7 1 (1.27%) Wyse
Leeds
greywood
Salary: £17000 - £20000 per annum + bens
Posted: 4 hours ago
Normanton, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £22000 per annum + bens
Posted: 22 hours ago
Wakefield, West Yorkshire
CoreCom Consulting
Salary: £18000 - £23000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Oscar
Salary: £18000 - £20000 per annum
Posted: 3 days ago
Wakefield, West Yorkshire
Spring Technology
Salary: £14000 - £20000 per annum
Posted: 4 days ago
Wakefield
Hays Specialist Recruitment
Salary: £28000.00 - £32000.00 per annum
Posted: 11 days ago