The statistics below represent IT jobs advertised across the West Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 140 163 147
Rank change year-on-year
+23 -16
Permanent jobs requiring a 2nd Line Support 54 47 72
As % of all permanent IT jobs located in West Yorkshire 1.38% 0.98% 1.48%
As % of the Job Titles category 1.40% 1.01% 1.50%
Number of salaries quoted 52 39 68
Median salary £24,000 £22,500 £22,000
Median salary % change year-on-year
+6.66% +2.27%
90% offered a salary of more than £18,000 £19,800 £18,500
10% offered a salary of more than £32,000 £28,000 £26,000
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3857 4661 4786
As % of all permanent IT jobs located in West Yorkshire 98.44% 97.53% 98.07%
Number of salaries quoted 3299 3724 3827
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £52,500 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 28 July 2016.

2nd Line Support Salary Histogram in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +48 41 £24,000 +6.66% 4
Bradford +9 5 £25,000 -10.71% 2
Halifax 0 5 £23,500 +4.44%
Wakefield -12 2 £22,500 +12.50% 2
Castleford - 1 £23,000 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 68 (74.73%) Windows
2 58 (63.74%) Microsoft
3 50 (54.95%) Active Directory
4 42 (46.15%) Windows Server
5 34 (37.36%) MS Office
6 33 (36.26%) MS Excel
6 33 (36.26%) MS Exchange
7 29 (31.87%) Windows 7
8 28 (30.77%) VMware
8 28 (30.77%) SLA
9 27 (29.67%) Microsoft Certification
10 25 (27.47%) Windows Server 2003
11 23 (25.27%) ITIL
12 22 (24.18%) Windows Server 2008
13 19 (20.88%) Finance
14 17 (18.68%) Time Management
14 17 (18.68%) Cisco
15 16 (17.58%) Windows Server 2012
16 15 (16.48%) VMware Infrastructure
17 14 (15.38%) Windows XP
18 13 (14.29%) Blackberry
19 12 (13.19%) MS PowerPoint
20 11 (12.09%) SQL Server
20 11 (12.09%) SQL
20 11 (12.09%) Replication
21 10 (10.99%) Firewall
21 10 (10.99%) LAN
21 10 (10.99%) TCP/IP
21 10 (10.99%) Citrix
21 10 (10.99%) SCCM

2nd Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (36.26%) MS Exchange
2 9 (9.89%) Exchange Server 2003
3 7 (7.69%) Blackberry Enterprise Server
3 7 (7.69%) Exchange Server 2007
3 7 (7.69%) Exchange Server 2010
3 7 (7.69%) SharePoint
3 7 (7.69%) Skype for Business
4 3 (3.30%) Exchange Server 2013
Applications
1 34 (37.36%) MS Office
2 33 (36.26%) MS Excel
3 12 (13.19%) MS PowerPoint
Cloud Services
1 3 (3.30%) Office 365
Communications & Networking
1 10 (10.99%) Firewall
1 10 (10.99%) LAN
1 10 (10.99%) TCP/IP
2 8 (8.79%) DHCP
2 8 (8.79%) DNS
2 8 (8.79%) SAN
2 8 (8.79%) VPN
2 8 (8.79%) WAN
3 6 (6.59%) VoIP
4 5 (5.49%) NAS
4 5 (5.49%) Skype
5 3 (3.30%) Internet
6 2 (2.20%) Intranet
7 1 (1.10%) Remote Desktop
7 1 (1.10%) Wireless
Database & Business Intelligence
1 11 (12.09%) SQL Server
2 6 (6.59%) SQL Server 2008
3 5 (5.49%) SQL Server 2005
4 2 (2.20%) MS Access
4 2 (2.20%) SQL Server Reporting Services
5 1 (1.10%) BusinessObjects
5 1 (1.10%) Hadoop
5 1 (1.10%) MySQL
5 1 (1.10%) NoSQL
5 1 (1.10%) QlikView
5 1 (1.10%) SQL Server Integration Services
Development Applications
1 1 (1.10%) JIRA
General
1 19 (20.88%) Finance
2 8 (8.79%) Retail
3 4 (4.40%) Back Office
3 4 (4.40%) Billing
3 4 (4.40%) Military
4 2 (2.20%) Manufacturing
5 1 (1.10%) Pharmaceutical
5 1 (1.10%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.30%) CSS
1 3 (3.30%) HTML
2 2 (2.20%) .NET
3 1 (1.10%) AngularJS
3 1 (1.10%) ASP.NET
3 1 (1.10%) ASP.NET MVC
3 1 (1.10%) COM
Miscellaneous
1 13 (14.29%) Blackberry
2 11 (12.09%) Replication
3 5 (5.49%) Clustering
3 5 (5.49%) Data Centre
4 4 (4.40%) Driving Licence
4 4 (4.40%) e-Learning
4 4 (4.40%) Management Information System
4 4 (4.40%) Mathematics
5 3 (3.30%) iSeries
6 2 (2.20%) Analytical Skills
7 1 (1.10%) CCTV
7 1 (1.10%) Computer Science
7 1 (1.10%) FMCG
7 1 (1.10%) Handset
7 1 (1.10%) Smartphone
Operating Systems
1 68 (74.73%) Windows
2 42 (46.15%) Windows Server
3 29 (31.87%) Windows 7
4 25 (27.47%) Windows Server 2003
5 22 (24.18%) Windows Server 2008
6 16 (17.58%) Windows Server 2012
7 14 (15.38%) Windows XP
8 8 (8.79%) Windows 8
9 7 (7.69%) Android
10 6 (6.59%) Apple iOS
10 6 (6.59%) Linux
10 6 (6.59%) Unix
11 5 (5.49%) Mac OS X
11 5 (5.49%) Windows Vista
12 2 (2.20%) Windows 10
13 1 (1.10%) Red Hat Enterprise Linux
13 1 (1.10%) Windows Phone
Processes & Methodologies
1 23 (25.27%) ITIL
2 17 (18.68%) Time Management
3 7 (7.69%) Coaching
4 5 (5.49%) Change Control
4 5 (5.49%) CRM
4 5 (5.49%) Mobile Device Management
4 5 (5.49%) Service Delivery
5 4 (4.40%) Data Entry
5 4 (4.40%) Document Management
5 4 (4.40%) Incident Management
5 4 (4.40%) Logistics
5 4 (4.40%) Mentoring
6 3 (3.30%) Network Monitoring
7 2 (2.20%) E-Commerce
7 2 (2.20%) ISMS
7 2 (2.20%) ITIL V3
7 2 (2.20%) Security Management
7 2 (2.20%) User Acceptance Testing
8 1 (1.10%) Business Intelligence
8 1 (1.10%) Service Management
Programming Languages
1 11 (12.09%) SQL
2 4 (4.40%) C
3 3 (3.30%) VB
4 2 (2.20%) C#
4 2 (2.20%) JavaScript
4 2 (2.20%) PowerShell
5 1 (1.10%) Java
5 1 (1.10%) PL/SQL
5 1 (1.10%) VB.NET
5 1 (1.10%) VB6
Qualifications
1 27 (29.67%) Microsoft Certification
2 9 (9.89%) MCSE
3 6 (6.59%) ITIL Certification
4 4 (4.40%) A+ Certification
4 4 (4.40%) MCDST
4 4 (4.40%) MCSA
5 3 (3.30%) CCNA
5 3 (3.30%) Cisco Certification
5 3 (3.30%) Degree
6 2 (2.20%) Security Cleared
7 1 (1.10%) MCITP
7 1 (1.10%) MCP
7 1 (1.10%) MCTS
Quality Assurance & Compliance
1 28 (30.77%) SLA
2 2 (2.20%) PCI DSS
System Software
1 50 (54.95%) Active Directory
2 15 (16.48%) VMware Infrastructure
3 10 (10.99%) Hyper-V
4 9 (9.89%) Terminal Server
5 5 (5.49%) XenApp
6 1 (1.10%) BitLocker
6 1 (1.10%) VMware ESXi
6 1 (1.10%) vSphere
Systems Management
1 10 (10.99%) SCCM
2 6 (6.59%) WSUS
3 5 (5.49%) Norton AntiVirus
4 3 (3.30%) Backup Exec
5 2 (2.20%) SCOM
Vendors
1 58 (63.74%) Microsoft
2 28 (30.77%) VMware
3 17 (18.68%) Cisco
4 10 (10.99%) Citrix
5 7 (7.69%) Symantec
6 6 (6.59%) Apple
6 6 (6.59%) NetApp
7 5 (5.49%) CommVault
7 5 (5.49%) Dell Compellent
7 5 (5.49%) Kaspersky
8 4 (4.40%) IBM
8 4 (4.40%) Xerox
9 3 (3.30%) Veeam
10 2 (2.20%) Avaya
11 1 (1.10%) Cognos
11 1 (1.10%) HP
11 1 (1.10%) Oracle
11 1 (1.10%) Red Hat
11 1 (1.10%) Remedy
11 1 (1.10%) Sybase
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus additional benefits
Posted: 11 hours ago
Leeds, West Yorkshire
Circle Recruitment
Salary: Depending on experience
Posted: Yesterday
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum
Posted: Yesterday
Normanton, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £22000 per annum + bens
Posted: 6 days ago
Bradford, West Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 6 days ago
West Yorkshire
360 Resourcing
Salary: £20k - 25k per year + Superb Benefits
Posted: 6 days ago
Bradford, West Yorkshire
360 Resourcing Solutions
Salary: £20k - 25k per year + Superb Benefits
Posted: 6 days ago
Wakefield, West Yorkshire
Recital Consulting
Salary: £22000 - £26000 Per Annum
Posted: 3 days ago
Leeds
Hays Specialist Recruitment
Salary: Competetive
Posted: 13 days ago
Wakefield
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 13 days ago