The statistics below represent IT jobs advertised across the West Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 147 164 141
Rank change year-on-year
+17 -23
Permanent jobs requiring a 2nd Line Support 47 48 89
As % of all permanent IT jobs located in West Yorkshire 1.19% 1.04% 1.80%
As % of the Job Titles category 1.21% 1.07% 1.84%
Number of salaries quoted 45 38 79
Median salary £24,000 £23,500 £22,000
Median salary % change year-on-year
+2.12% +6.81%
90% offered a salary of more than £18,000 £19,700 £18,900
10% offered a salary of more than £33,000 £28,250 £24,200
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3880 4505 4841
As % of all permanent IT jobs located in West Yorkshire 98.20% 97.55% 97.70%
Number of salaries quoted 3302 3621 3788
Median salary £40,000 £42,000 £37,500
Median salary % change year-on-year
-4.76% +12.00%
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £62,500 £52,500 £60,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 29 August 2016.

2nd Line Support Salary Histogram in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +37 40 £24,500 +4.25% 2
Bradford -8 3 £25,000 -10.71%
Halifax -10 2 £23,500 +4.44%
Wakefield -15 1 £22,500 +12.50% 1
Castleford - 1 £23,000 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 72 (75.00%) Windows
2 62 (64.58%) Microsoft
3 56 (58.33%) Active Directory
4 46 (47.92%) Windows Server
5 37 (38.54%) MS Exchange
6 35 (36.46%) MS Office
7 32 (33.33%) MS Excel
7 32 (33.33%) VMware
7 32 (33.33%) Windows 7
8 28 (29.17%) Windows Server 2003
9 27 (28.13%) SLA
10 26 (27.08%) Finance
11 25 (26.04%) Windows Server 2008
12 24 (25.00%) ITIL
13 23 (23.96%) Microsoft Certification
14 20 (20.83%) Cisco
15 19 (19.79%) Windows Server 2012
16 17 (17.71%) SQL
17 16 (16.67%) Time Management
18 15 (15.63%) VMware Infrastructure
19 14 (14.58%) Citrix
19 14 (14.58%) Blackberry
20 13 (13.54%) Windows XP
20 13 (13.54%) Firewall
21 12 (12.50%) Exchange Server 2010
21 12 (12.50%) Exchange Server 2007
22 11 (11.46%) SCCM
22 11 (11.46%) MS PowerPoint
22 11 (11.46%) Hyper-V
22 11 (11.46%) DNS

2nd Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (38.54%) MS Exchange
2 12 (12.50%) Exchange Server 2007
2 12 (12.50%) Exchange Server 2010
3 11 (11.46%) SharePoint
4 8 (8.33%) Blackberry Enterprise Server
5 7 (7.29%) Exchange Server 2003
5 7 (7.29%) Exchange Server 2013
5 7 (7.29%) Skype for Business
Applications
1 35 (36.46%) MS Office
2 32 (33.33%) MS Excel
3 11 (11.46%) MS PowerPoint
Cloud Services
1 8 (8.33%) Office 365
Communications & Networking
1 13 (13.54%) Firewall
2 11 (11.46%) DHCP
2 11 (11.46%) DNS
2 11 (11.46%) TCP/IP
3 10 (10.42%) VPN
4 9 (9.38%) LAN
5 8 (8.33%) SAN
5 8 (8.33%) VoIP
5 8 (8.33%) WAN
6 6 (6.25%) NAS
6 6 (6.25%) Skype
7 3 (3.13%) Internet
8 2 (2.08%) Intranet
8 2 (2.08%) Remote Desktop
9 1 (1.04%) Wireless
Database & Business Intelligence
1 11 (11.46%) SQL Server
2 6 (6.25%) SQL Server 2005
2 6 (6.25%) SQL Server 2008
3 2 (2.08%) MS Access
3 2 (2.08%) SQL Server Reporting Services
4 1 (1.04%) BusinessObjects
4 1 (1.04%) Hadoop
4 1 (1.04%) MySQL
4 1 (1.04%) NoSQL
4 1 (1.04%) QlikView
4 1 (1.04%) SQL Server Integration Services
Development Applications
1 1 (1.04%) JIRA
1 1 (1.04%) Visual Studio
General
1 26 (27.08%) Finance
2 8 (8.33%) Retail
3 4 (4.17%) Back Office
3 4 (4.17%) Billing
3 4 (4.17%) Military
4 3 (3.13%) Manufacturing
5 1 (1.04%) Law
5 1 (1.04%) Pharmaceutical
5 1 (1.04%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.13%) CSS
1 3 (3.13%) HTML
2 2 (2.08%) .NET
3 1 (1.04%) AngularJS
3 1 (1.04%) ASP.NET
3 1 (1.04%) ASP.NET MVC
3 1 (1.04%) COM
Miscellaneous
1 14 (14.58%) Blackberry
2 8 (8.33%) Replication
3 6 (6.25%) Clustering
3 6 (6.25%) Data Centre
4 4 (4.17%) e-Learning
4 4 (4.17%) Management Information System
4 4 (4.17%) Mathematics
5 2 (2.08%) Analytical Skills
5 2 (2.08%) Driving Licence
5 2 (2.08%) iSeries
6 1 (1.04%) CCTV
6 1 (1.04%) Computer Science
6 1 (1.04%) FMCG
6 1 (1.04%) Handset
6 1 (1.04%) iPad
6 1 (1.04%) Smartphone
Operating Systems
1 72 (75.00%) Windows
2 46 (47.92%) Windows Server
3 32 (33.33%) Windows 7
4 28 (29.17%) Windows Server 2003
5 25 (26.04%) Windows Server 2008
6 19 (19.79%) Windows Server 2012
7 13 (13.54%) Windows XP
8 10 (10.42%) Windows 8
9 7 (7.29%) Android
9 7 (7.29%) Unix
10 6 (6.25%) Apple iOS
10 6 (6.25%) Linux
10 6 (6.25%) Windows 10
11 5 (5.21%) Mac OS X
11 5 (5.21%) Windows Vista
12 1 (1.04%) Windows Phone
Processes & Methodologies
1 24 (25.00%) ITIL
2 16 (16.67%) Time Management
3 9 (9.38%) Coaching
3 9 (9.38%) CRM
4 6 (6.25%) Change Control
4 6 (6.25%) Mentoring
5 5 (5.21%) Mobile Device Management
5 5 (5.21%) Service Delivery
6 4 (4.17%) Data Entry
6 4 (4.17%) Document Management
6 4 (4.17%) Incident Management
6 4 (4.17%) Logistics
7 2 (2.08%) E-Commerce
7 2 (2.08%) Network Monitoring
7 2 (2.08%) User Acceptance Testing
8 1 (1.04%) Business Intelligence
8 1 (1.04%) Email Filtering
8 1 (1.04%) Kalman Filter
8 1 (1.04%) Service Management
8 1 (1.04%) Web Filtering
Programming Languages
1 17 (17.71%) SQL
2 4 (4.17%) C
3 3 (3.13%) C#
3 3 (3.13%) VB
4 2 (2.08%) JavaScript
4 2 (2.08%) PowerShell
5 1 (1.04%) Java
5 1 (1.04%) PL/SQL
5 1 (1.04%) VB.NET
5 1 (1.04%) VB6
Qualifications
1 23 (23.96%) Microsoft Certification
2 8 (8.33%) MCSE
3 6 (6.25%) ITIL Certification
4 4 (4.17%) A+ Certification
4 4 (4.17%) CCNA
4 4 (4.17%) Cisco Certification
4 4 (4.17%) MCDST
4 4 (4.17%) MCSA
5 3 (3.13%) Degree
6 2 (2.08%) Security Cleared
7 1 (1.04%) MCITP
7 1 (1.04%) MCP
7 1 (1.04%) MCTS
Quality Assurance & Compliance
1 27 (28.13%) SLA
2 2 (2.08%) PCI DSS
3 1 (1.04%) QA
System Software
1 56 (58.33%) Active Directory
2 15 (15.63%) VMware Infrastructure
3 11 (11.46%) Hyper-V
4 7 (7.29%) Terminal Server
5 6 (6.25%) XenApp
6 1 (1.04%) BitLocker
6 1 (1.04%) VMware ESXi
6 1 (1.04%) vSphere
Systems Management
1 11 (11.46%) SCCM
2 7 (7.29%) WSUS
3 6 (6.25%) Norton AntiVirus
4 2 (2.08%) Backup Exec
5 1 (1.04%) McAfee ePO
5 1 (1.04%) Microsoft Intune
5 1 (1.04%) SCOM
Vendors
1 62 (64.58%) Microsoft
2 32 (33.33%) VMware
3 20 (20.83%) Cisco
4 14 (14.58%) Citrix
5 7 (7.29%) NetApp
5 7 (7.29%) Symantec
6 6 (6.25%) Apple
6 6 (6.25%) CommVault
6 6 (6.25%) Dell Compellent
6 6 (6.25%) Kaspersky
7 4 (4.17%) Xerox
8 3 (3.13%) IBM
9 2 (2.08%) Veeam
10 1 (1.04%) Avaya
10 1 (1.04%) Cognos
10 1 (1.04%) HP
10 1 (1.04%) Oracle
10 1 (1.04%) ServiceNow
10 1 (1.04%) Sybase
10 1 (1.04%) Tableau
Leeds, West Yorkshire
Informatiq Consulting
Salary: £22000 - £32000 per annum
Posted: 6 days ago
Leeds
Hays Specialist Recruitment
Salary: £20000.00 - £30000.00 per annum
Posted: 15 days ago
Wakefield
Recital Consulting Ltd
Salary: 22000-26000 Per Annum
Posted: 21 days ago