The statistics below represent IT jobs advertised across the West Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Second Line Support
Yorkshire / West Yorkshire
Rank 123 170 130
Rank change year-on-year
+47 -40
Permanent jobs requiring a 2nd Line Support 61 37 85
As % of all permanent IT jobs located in West Yorkshire 1.71% 0.83% 1.72%
As % of the Job Titles category 1.75% 0.86% 1.75%
Number of salaries quoted 61 35 72
Median salary £24,000 £24,500 £22,500
Median salary % change year-on-year
-2.04% +8.88%
90% offered a salary of more than £18,000 £20,000 £20,000
10% offered a salary of more than £27,500 £30,000 £29,900
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3494 4300 4847
As % of all permanent IT jobs located in West Yorkshire 98.01% 96.65% 98.36%
Number of salaries quoted 3054 3609 3969
Median salary £40,000 £41,500 £38,000
Median salary % change year-on-year
-3.61% +9.21%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

2nd Line Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 23 February 2017.

2nd Line Support Salary Histogram in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +42 51 £24,000 +11.62% 2
Bradford +13 7 £25,500 -7.27%
Wakefield -3 3 £24,000 -2.04% 3
Halifax -5 1 £21,500 -14.90%
Wetherby - 1 £22,500 - 1
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 23 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 94 (88.68%) Windows
2 89 (83.96%) Active Directory
3 64 (60.38%) Windows Server
4 59 (55.66%) Microsoft
5 50 (47.17%) MS Exchange
6 43 (40.57%) VMware
7 33 (31.13%) Windows Server 2008
8 32 (30.19%) MS Excel
9 31 (29.25%) SLA
9 31 (29.25%) Windows 7
10 30 (28.30%) MS Office
11 24 (22.64%) Time Management
12 22 (20.75%) SQL
13 20 (18.87%) ITIL
14 19 (17.92%) VMware Infrastructure
15 18 (16.98%) Windows Server 2012
16 16 (15.09%) Microsoft Certification
17 15 (14.15%) DHCP
18 14 (13.21%) DNS
18 14 (13.21%) Firewall
19 13 (12.26%) Windows Server 2003
19 13 (12.26%) Windows XP
20 12 (11.32%) CCNA
20 12 (11.32%) Cisco Certification
20 12 (11.32%) Office 365
21 11 (10.38%) Citrix
22 10 (9.43%) Analytical Skills
23 9 (8.49%) Case Management
23 9 (8.49%) MS PowerPoint
23 9 (8.49%) Hyper-V

2nd Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (47.17%) MS Exchange
2 6 (5.66%) Exchange Server 2003
2 6 (5.66%) Exchange Server 2010
2 6 (5.66%) Exchange Server 2013
3 5 (4.72%) Skype for Business
4 4 (3.77%) SharePoint
4 4 (3.77%) SharePoint 2010
5 2 (1.89%) Blackberry Enterprise Server
5 2 (1.89%) Exchange Server 2007
6 1 (0.94%) IIS
6 1 (0.94%) SharePoint 2013
Applications
1 32 (30.19%) MS Excel
2 30 (28.30%) MS Office
3 9 (8.49%) MS PowerPoint
Business Applications
1 3 (2.83%) Visualfiles
Cloud Services
1 12 (11.32%) Office 365
2 6 (5.66%) SaaS
3 2 (1.89%) Microsoft Azure
4 1 (0.94%) Azure Active Directory
Communications & Networking
1 15 (14.15%) DHCP
2 14 (13.21%) DNS
2 14 (13.21%) Firewall
3 9 (8.49%) LAN
3 9 (8.49%) WAN
4 8 (7.55%) VoIP
4 8 (7.55%) VPN
5 7 (6.60%) Remote Desktop
6 6 (5.66%) TCP/IP
7 5 (4.72%) Internet
7 5 (4.72%) MPLS
8 4 (3.77%) NAS
8 4 (3.77%) SAN
9 3 (2.83%) VLAN
10 2 (1.89%) ADSL
10 2 (1.89%) Network Security
10 2 (1.89%) Skype
Database & Business Intelligence
1 3 (2.83%) SQL Server
1 3 (2.83%) SQL Server 2008
2 2 (1.89%) SQL Server 2005
General
1 8 (7.55%) Law
1 8 (7.55%) Legal
2 2 (1.89%) Finance
2 2 (1.89%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.94%) .NET
Miscellaneous
1 10 (9.43%) Analytical Skills
2 8 (7.55%) Replication
3 6 (5.66%) iPad
4 5 (4.72%) Computer Science
5 4 (3.77%) Blackberry
6 3 (2.83%) Data Centre
7 2 (1.89%) Clustering
7 2 (1.89%) Handset
8 1 (0.94%) CCTV
8 1 (0.94%) Client/Server
8 1 (0.94%) Enterprise Software
8 1 (0.94%) Video Conferencing
Operating Systems
1 94 (88.68%) Windows
2 64 (60.38%) Windows Server
3 33 (31.13%) Windows Server 2008
4 31 (29.25%) Windows 7
5 18 (16.98%) Windows Server 2012
6 13 (12.26%) Windows Server 2003
6 13 (12.26%) Windows XP
7 8 (7.55%) Windows 8
8 7 (6.60%) Windows 10
9 3 (2.83%) Windows Vista
10 2 (1.89%) Android
10 2 (1.89%) Apple iOS
10 2 (1.89%) Linux
10 2 (1.89%) Unix
10 2 (1.89%) Windows Phone
Processes & Methodologies
1 24 (22.64%) Time Management
2 20 (18.87%) ITIL
3 9 (8.49%) Case Management
4 5 (4.72%) Email Filtering
4 5 (4.72%) Kalman Filter
4 5 (4.72%) Web Filtering
5 2 (1.89%) Application Packaging
5 2 (1.89%) Change Control
5 2 (1.89%) Change Management
5 2 (1.89%) Incident Management
5 2 (1.89%) Network Design
5 2 (1.89%) Project Management
5 2 (1.89%) Service Management
6 1 (0.94%) B2B
6 1 (0.94%) Capacity Planning
6 1 (0.94%) Chat Support
6 1 (0.94%) Disaster Recovery
6 1 (0.94%) Migration
6 1 (0.94%) Network Monitoring
6 1 (0.94%) Penetration Testing
Programming Languages
1 22 (20.75%) SQL
2 1 (0.94%) VB
Qualifications
1 16 (15.09%) Microsoft Certification
2 12 (11.32%) CCNA
2 12 (11.32%) Cisco Certification
3 9 (8.49%) MCSE
4 7 (6.60%) Degree
5 1 (0.94%) MCSA
Quality Assurance & Compliance
1 31 (29.25%) SLA
System Software
1 89 (83.96%) Active Directory
2 19 (17.92%) VMware Infrastructure
3 9 (8.49%) Hyper-V
4 6 (5.66%) Terminal Server
5 2 (1.89%) Firmware
5 2 (1.89%) Terminal Services
5 2 (1.89%) XenApp
Systems Management
1 4 (3.77%) SCCM
1 4 (3.77%) WSUS
2 2 (1.89%) Norton AntiVirus
2 2 (1.89%) SCOM
Vendors
1 59 (55.66%) Microsoft
2 43 (40.57%) VMware
3 11 (10.38%) Citrix
4 9 (8.49%) Cisco
5 6 (5.66%) Avaya
6 3 (2.83%) Dell
6 3 (2.83%) HP
6 3 (2.83%) LexisNexis
6 3 (2.83%) NetApp
7 2 (1.89%) Apple
7 2 (1.89%) CommVault
7 2 (1.89%) Dell Compellent
7 2 (1.89%) Kaspersky
7 2 (1.89%) Mitel
7 2 (1.89%) Remedy
7 2 (1.89%) ServiceNow
7 2 (1.89%) SonicWALL
7 2 (1.89%) Symantec
7 2 (1.89%) Synology
7 2 (1.89%) WatchGuard
Wakefield, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Verticality Ltd
Salary: Salary £23k - £25k + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Heat Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Wakefield
Adria Solutions Ltd
Salary: £24000 per annum
Posted: 17 days ago
Wakefield
Adria Solutions Ltd
Salary: £24000 per annum
Posted: 21 days ago
Wetherby
Recruitment Revolution Limited
Salary: £20,000 to £25,000 per annum + Full Company Benefits
Posted: 27 days ago