The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 152 146 148
Rank change year-on-year
-6 +2
Permanent jobs requiring a 2nd Line Support 61 37 22
As % of all permanent IT jobs located in West Yorkshire 1.19% 0.95% 0.60%
As % of the Job Titles category 1.24% 0.99% 0.62%
Number of salaries quoted 57 37 22
Average salary £21,000 £20,000 £21,000
Average salary % change year-on-year
+5.00% -4.76%
90% offered a salary of more than £18,500 £17,000 £17,750
10% offered a salary of more than £26,000 £26,500 £28,000
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4928 3733 3569
As % of all permanent IT jobs located in West Yorkshire 95.95% 96.01% 97.65%
Number of salaries quoted 4013 3007 3019
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,100 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
Yorkshire

2nd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds -5 30 £22,500 +12.50% 3
Wetherby - 13 £19,500 - 1
Wakefield +9 9 £20,000 -
Huddersfield +3 6 £27,250 -0.90%
Bradford -4 3 £25,000 +47.05%
Halifax - 2 £22,500 -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 18 April 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 63 (68.48%) Windows
2 56 (60.87%) Microsoft
3 52 (56.52%) Active Directory
4 44 (47.83%) MS Excel
5 32 (34.78%) MS Office
6 27 (29.35%) SLA
7 26 (28.26%) Windows XP
8 24 (26.09%) Citrix
9 22 (23.91%) Firewall
10 20 (21.74%) VMware
10 20 (21.74%) SharePoint
11 19 (20.65%) Office 365
11 19 (20.65%) MS Exchange
12 18 (19.57%) DNS
13 17 (18.48%) DHCP
13 17 (18.48%) Windows 7
13 17 (18.48%) Windows Server 2008
14 16 (17.39%) Windows Server 2012
15 15 (16.30%) ITIL
16 14 (15.22%) SCCM
16 14 (15.22%) SharePoint 2013
17 13 (14.13%) Cisco
18 12 (13.04%) Windows Server 2003
18 12 (13.04%) IIS
18 12 (13.04%) LAN
18 12 (13.04%) WAN
18 12 (13.04%) VMware Infrastructure
19 11 (11.96%) Dell
20 10 (10.87%) TCP/IP
20 10 (10.87%) Linux

2nd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 18 April 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (21.74%) SharePoint
2 19 (20.65%) MS Exchange
3 14 (15.22%) SharePoint 2013
4 12 (13.04%) IIS
5 8 (8.70%) Apache
6 6 (6.52%) Exchange Server 2010
7 5 (5.43%) Exchange Server 2007
8 3 (3.26%) SharePoint 2010
8 3 (3.26%) Exchange Server 2013
9 2 (2.17%) IBM Notes
9 2 (2.17%) Exchange Server 2003
10 1 (1.09%) Moodle
Applications
1 44 (47.83%) MS Excel
2 32 (34.78%) MS Office
Business Applications
1 1 (1.09%) Line 500
Cloud Services
1 19 (20.65%) Office 365
2 3 (3.26%) Microsoft Azure
Communications & Networking
1 22 (23.91%) Firewall
2 18 (19.57%) DNS
3 17 (18.48%) DHCP
4 12 (13.04%) LAN
4 12 (13.04%) WAN
5 10 (10.87%) TCP/IP
5 10 (10.87%) Network Security
6 9 (9.78%) Internet
6 9 (9.78%) SAN
7 6 (6.52%) VPN
7 6 (6.52%) Intranet
8 3 (3.26%) Cisco IOS
9 2 (2.17%) BGP
9 2 (2.17%) Broadband
9 2 (2.17%) IMAP4
9 2 (2.17%) POP3
9 2 (2.17%) VoIP
10 1 (1.09%) ADSL
10 1 (1.09%) MPLS
Database & Business Intelligence
1 8 (8.70%) MySQL
2 7 (7.61%) SQL Server
3 2 (2.17%) Crystal Reports
4 1 (1.09%) RDBMS
4 1 (1.09%) Relational Database
Development Applications
1 1 (1.09%) Visual Studio
General
1 3 (3.26%) Telecoms
2 2 (2.17%) Finance
2 2 (2.17%) Law
Libraries, Frameworks & Software Standards
1 1 (1.09%) Web Services
1 1 (1.09%) XML
Miscellaneous
1 1 (1.09%) PKI
1 1 (1.09%) Fat Client
1 1 (1.09%) Device Driver
1 1 (1.09%) Replication
1 1 (1.09%) VLE
1 1 (1.09%) Thin Client
Operating Systems
1 63 (68.48%) Windows
2 26 (28.26%) Windows XP
3 17 (18.48%) Windows 7
3 17 (18.48%) Windows Server 2008
4 16 (17.39%) Windows Server 2012
5 12 (13.04%) Windows Server 2003
6 10 (10.87%) Linux
7 9 (9.78%) Windows 8
8 8 (8.70%) Red Hat Enterprise Linux
8 8 (8.70%) Ubuntu
9 2 (2.17%) Fedora
9 2 (2.17%) Windows 2000 Server
9 2 (2.17%) Windows Vista
10 1 (1.09%) Windows 2000
Processes & Methodologies
1 15 (16.30%) ITIL
2 3 (3.26%) Root Cause Analysis
3 1 (1.09%) Incident Management
3 1 (1.09%) Time Management
3 1 (1.09%) Data Migration
3 1 (1.09%) Service Management
3 1 (1.09%) Change Management
3 1 (1.09%) Migration
3 1 (1.09%) Workflow
3 1 (1.09%) Systems Analysis
3 1 (1.09%) Software Deployment
Programming Languages
1 10 (10.87%) PHP
2 8 (8.70%) JavaScript
2 8 (8.70%) Perl
3 5 (5.43%) SQL
4 1 (1.09%) PowerShell
Qualifications
1 5 (5.43%) Degree
1 5 (5.43%) Microsoft Certification
2 4 (4.35%) MCSE
2 4 (4.35%) MCITP
3 3 (3.26%) ITIL Certification
4 1 (1.09%) MCTS
4 1 (1.09%) MCDST
4 1 (1.09%) MCP
4 1 (1.09%) MCSA
4 1 (1.09%) CCA
4 1 (1.09%) Citrix Certification
4 1 (1.09%) Cisco Certification
4 1 (1.09%) CCNA
Quality Assurance & Compliance
1 27 (29.35%) SLA
System Software
1 52 (56.52%) Active Directory
2 12 (13.04%) VMware Infrastructure
3 9 (9.78%) NDS
4 8 (8.70%) Hyper-V
5 2 (2.17%) Terminal Services
Systems Management
1 14 (15.22%) SCCM
2 8 (8.70%) Plesk
3 3 (3.26%) WSUS
4 1 (1.09%) SCOM
4 1 (1.09%) Tivoli Storage Manager
4 1 (1.09%) Forefront Identity Manager
Vendors
1 56 (60.87%) Microsoft
2 24 (26.09%) Citrix
3 20 (21.74%) VMware
4 13 (14.13%) Cisco
5 11 (11.96%) Dell
6 8 (8.70%) HP
6 8 (8.70%) Red Hat
7 4 (4.35%) Sage
8 3 (3.26%) Pegasus
9 2 (2.17%) Lotus
9 2 (2.17%) Fortinet
10 1 (1.09%) SonicWALL
10 1 (1.09%) LANDesk
10 1 (1.09%) WatchGuard
10 1 (1.09%) Symantec
Leeds, West Yorkshire
Mortimer Spinks
Salary: £20000 per annum
Posted: 3 days ago
Wetherby, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £19000 - £20000 per annum + Benefits!
Posted: 5 days ago
Leeds, West Yorkshire
AMsource Technology
Salary: From £20,000 to £25,000 per annum
Posted: 5 days ago
West Yorkshire
People Source Consulting
Salary: £28000 - £34000 per annum + Pension + Bonus + Benefits
Posted: 6 days ago