The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 156 148 142
Rank change year-on-year
-8 -6
Permanent jobs requiring a 2nd Line Support 60 42 45
As % of all permanent IT jobs located in West Yorkshire 1.16% 1.08% 1.22%
As % of the Job Titles category 1.20% 1.13% 1.26%
Number of salaries quoted 45 41 40
Average salary £22,500 £21,500 £20,000
Average salary % change year-on-year
+4.65% +7.50%
90% offered a salary of more than £20,000 £16,000 £17,500
10% offered a salary of more than £29,400 £26,500 £27,000
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5013 3710 3575
As % of all permanent IT jobs located in West Yorkshire 97.04% 95.47% 97.28%
Number of salaries quoted 3941 3016 2985
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 23 October 2014.

2nd Line Support Salary Histogram in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -40 24 £22,500 +4.65% 4
Wakefield - 19 £20,000 -
Wetherby -1 8 £23,750 +5.55%
Bradford -18 5 £25,500 +6.25%
Halifax -7 2 £30,500 +15.09%
Pontefract - 1 £22,000 -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 23 October 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 89 (76.07%) Windows
2 79 (67.52%) Active Directory
3 60 (51.28%) Microsoft
4 33 (28.21%) VMware
4 33 (28.21%) MS Excel
5 32 (27.35%) MS Office
6 31 (26.50%) MS Exchange
7 30 (25.64%) Windows XP
8 26 (22.22%) Windows 7
9 25 (21.37%) Citrix
10 24 (20.51%) Windows Server 2008
11 23 (19.66%) SCCM
12 21 (17.95%) DNS
12 21 (17.95%) Windows Server 2003
13 20 (17.09%) TCP/IP
14 18 (15.38%) Firewall
15 17 (14.53%) Telecoms
15 17 (14.53%) Security Cleared
15 17 (14.53%) ITIL
16 16 (13.68%) SLA
17 12 (10.26%) Internet
17 12 (10.26%) SQL
18 11 (9.40%) LAN
18 11 (9.40%) WAN
18 11 (9.40%) VMware Infrastructure
18 11 (9.40%) SC Cleared
18 11 (9.40%) AppSense
19 10 (8.55%) DHCP
19 10 (8.55%) SharePoint
19 10 (8.55%) SQL Server

2nd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 23 October 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (26.50%) MS Exchange
2 10 (8.55%) SharePoint
3 5 (4.27%) IIS
3 5 (4.27%) SharePoint 2013
4 2 (1.71%) IBM Notes
4 2 (1.71%) SharePoint 2010
5 1 (0.85%) BizTalk Server
5 1 (0.85%) Blackberry Enterprise Server
5 1 (0.85%) Exchange Server 2003
Applications
1 33 (28.21%) MS Excel
2 32 (27.35%) MS Office
3 1 (0.85%) MS Visio
Cloud Services
1 7 (5.98%) Office 365
Communications & Networking
1 21 (17.95%) DNS
2 20 (17.09%) TCP/IP
3 18 (15.38%) Firewall
4 12 (10.26%) Internet
5 11 (9.40%) WAN
5 11 (9.40%) LAN
6 10 (8.55%) DHCP
7 9 (7.69%) VoIP
7 9 (7.69%) Network Security
8 4 (3.42%) MPLS
8 4 (3.42%) BGP
8 4 (3.42%) ADSL
8 4 (3.42%) Broadband
9 2 (1.71%) VPN
9 2 (1.71%) Intranet
9 2 (1.71%) Cisco IOS
Database & Business Intelligence
1 10 (8.55%) SQL Server
2 5 (4.27%) MySQL
3 2 (1.71%) SQL Server 2000
3 2 (1.71%) SQL Server 2005
3 2 (1.71%) SQL Server 2008
4 1 (0.85%) SQL Server Reporting Services
Development Applications
1 1 (0.85%) Visual Studio
General
1 17 (14.53%) Telecoms
2 9 (7.69%) Finance
3 7 (5.98%) Retail
Libraries, Frameworks & Software Standards
1 5 (4.27%) .NET
2 1 (0.85%) ASP.NET
2 1 (0.85%) CSS
2 1 (0.85%) XML
2 1 (0.85%) jQuery
2 1 (0.85%) HTML
Miscellaneous
1 9 (7.69%) Blackberry
2 2 (1.71%) Management Information System
2 2 (1.71%) Analytical Skills
3 1 (0.85%) Clustering
3 1 (0.85%) PKI
Operating Systems
1 89 (76.07%) Windows
2 30 (25.64%) Windows XP
3 26 (22.22%) Windows 7
4 24 (20.51%) Windows Server 2008
5 21 (17.95%) Windows Server 2003
6 7 (5.98%) Android
6 7 (5.98%) Windows Server 2012
7 6 (5.13%) UNIX
8 5 (4.27%) Linux
8 5 (4.27%) Windows 2000
9 4 (3.42%) Windows 2000 Server
10 3 (2.56%) Apple iOS
11 2 (1.71%) Windows 8
12 1 (0.85%) Mac OS
Processes & Methodologies
1 17 (14.53%) ITIL
2 8 (6.84%) Service Delivery
3 6 (5.13%) Incident Management
4 5 (4.27%) Root Cause Analysis
4 5 (4.27%) Mentoring
5 3 (2.56%) E-Procurement
5 3 (2.56%) Problem Management
5 3 (2.56%) Continuous Improvement
5 3 (2.56%) B2B
6 2 (1.71%) Service Management
6 2 (1.71%) Time Management
6 2 (1.71%) Coaching
6 2 (1.71%) Technical Analysis
7 1 (0.85%) Line Management
7 1 (0.85%) Change Control
7 1 (0.85%) ITSM
Programming Languages
1 12 (10.26%) SQL
2 5 (4.27%) PowerShell
2 5 (4.27%) Bash Shell
2 5 (4.27%) Perl
3 4 (3.42%) VB
4 1 (0.85%) VB.NET
4 1 (0.85%) T-SQL
4 1 (0.85%) C#
4 1 (0.85%) JavaScript
Qualifications
1 17 (14.53%) Security Cleared
2 11 (9.40%) SC Cleared
3 6 (5.13%) Microsoft Certification
4 4 (3.42%) MCSE
5 3 (2.56%) MCSA
5 3 (2.56%) MCP
6 2 (1.71%) MCITP
7 1 (0.85%) A+ Certification
7 1 (0.85%) Network+ Certification
Quality Assurance & Compliance
1 16 (13.68%) SLA
System Software
1 79 (67.52%) Active Directory
2 11 (9.40%) VMware Infrastructure
3 8 (6.84%) Hyper-V
4 5 (4.27%) Terminal Services
5 4 (3.42%) XenApp
6 2 (1.71%) XenServer
7 1 (0.85%) vSphere
7 1 (0.85%) NDS
Systems Management
1 23 (19.66%) SCCM
2 4 (3.42%) WSUS
3 3 (2.56%) Backup Exec
4 1 (0.85%) SCOM
4 1 (0.85%) Forefront Identity Manager
Vendors
1 60 (51.28%) Microsoft
2 33 (28.21%) VMware
3 25 (21.37%) Citrix
4 11 (9.40%) AppSense
5 8 (6.84%) Dell
6 7 (5.98%) Fujitsu
6 7 (5.98%) Cisco
7 4 (3.42%) WatchGuard
7 4 (3.42%) SonicWALL
7 4 (3.42%) Apple
7 4 (3.42%) Fortinet
8 3 (2.56%) Symantec
8 3 (2.56%) HP
9 2 (1.71%) Oracle
9 2 (1.71%) Veritas
9 2 (1.71%) Pegasus
9 2 (1.71%) Lotus
9 2 (1.71%) Sage
9 2 (1.71%) Zoho
10 1 (0.85%) Veeam
Heckmondwike, West Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: Yesterday
Batley, West Yorkshire
SYSTEM RECRUITMENT LTD
Salary: £18000 - £22000 per annum
Posted: Yesterday
Leeds, West Yorkshire
LA International
Salary: £25000 - £32000 per annum
Posted: 5 days ago