The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 156 157 147
Rank change year-on-year
+1 -10
Permanent jobs requiring a 2nd Line Support 56 18 32
As % of all permanent IT jobs located in West Yorkshire 1.15% 0.51% 0.91%
As % of the Job Titles category 1.18% 0.54% 0.95%
Number of salaries quoted 51 17 24
Average salary £21,000 £21,250 £20,500
Average salary % change year-on-year
-1.17% +3.65%
90% offered a salary of more than £18,500 £19,100 £17,150
10% offered a salary of more than £24,000 £26,400 £27,000
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4740 3319 3363
As % of all permanent IT jobs located in West Yorkshire 97.11% 94.05% 96.03%
Number of salaries quoted 3774 2570 2780
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Yorkshire

2nd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Yorkshire region.

2nd Line Support Salary Trend in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Yorkshire region over the 3 months to 29 July 2014.

2nd Line Support Salary Histogram in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -30 26 £22,000 +4.76% 9
Wakefield +7 11 £20,500 -10.86% 1
Wetherby - 4 £19,500 - 1
Ossett - 4 - -
Bradford +1 2 £17,500 -41.66%
Huddersfield - 1 £14,250 - 1
Mirfield - 1 £18,500 -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 July 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 81 (68.64%) Windows
2 79 (66.95%) Active Directory
3 73 (61.86%) Microsoft
4 44 (37.29%) MS Office
5 42 (35.59%) Windows XP
6 41 (34.75%) MS Excel
7 40 (33.90%) MS Exchange
8 32 (27.12%) Windows 7
9 31 (26.27%) Citrix
10 29 (24.58%) SharePoint
11 27 (22.88%) VMware
12 25 (21.19%) DNS
12 25 (21.19%) Office 365
13 24 (20.34%) DHCP
14 21 (17.80%) SCCM
15 20 (16.95%) Windows Server 2008
15 20 (16.95%) SLA
15 20 (16.95%) Windows Server 2003
15 20 (16.95%) SharePoint 2013
16 17 (14.41%) Firewall
17 16 (13.56%) TCP/IP
17 16 (13.56%) ITIL
18 13 (11.02%) Internet
18 13 (11.02%) Cisco
19 11 (9.32%) LAN
19 11 (9.32%) WAN
20 10 (8.47%) NDS
20 10 (8.47%) Telecoms
21 8 (6.78%) VoIP
21 8 (6.78%) Dell

2nd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 July 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (33.90%) MS Exchange
2 29 (24.58%) SharePoint
3 20 (16.95%) SharePoint 2013
4 6 (5.08%) SharePoint 2010
5 5 (4.24%) Exchange Server 2010
5 5 (4.24%) Exchange Server 2007
6 3 (2.54%) Exchange Server 2013
7 2 (1.69%) IIS
7 2 (1.69%) Exchange Server 2003
Applications
1 44 (37.29%) MS Office
2 41 (34.75%) MS Excel
Business Applications
1 1 (0.85%) Line 500
Cloud Services
1 25 (21.19%) Office 365
2 3 (2.54%) Microsoft Azure
Communications & Networking
1 25 (21.19%) DNS
2 24 (20.34%) DHCP
3 17 (14.41%) Firewall
4 16 (13.56%) TCP/IP
5 13 (11.02%) Internet
6 11 (9.32%) WAN
6 11 (9.32%) LAN
7 8 (6.78%) VoIP
8 6 (5.08%) Cisco IOS
9 5 (4.24%) MPLS
9 5 (4.24%) ADSL
10 4 (3.39%) Broadband
10 4 (3.39%) BGP
10 4 (3.39%) Network Security
11 3 (2.54%) Intranet
12 2 (1.69%) IMAP4
12 2 (1.69%) POP3
12 2 (1.69%) VPN
Database & Business Intelligence
1 5 (4.24%) SQL Server
2 2 (1.69%) Crystal Reports
3 1 (0.85%) RDBMS
3 1 (0.85%) Relational Database
Development Applications
1 1 (0.85%) Visual Studio
General
1 10 (8.47%) Telecoms
2 3 (2.54%) Finance
Libraries, Frameworks & Software Standards
1 1 (0.85%) .NET
1 1 (0.85%) Web Services
1 1 (0.85%) XML
Miscellaneous
1 6 (5.08%) Blackberry
2 1 (0.85%) Device Driver
Operating Systems
1 81 (68.64%) Windows
2 42 (35.59%) Windows XP
3 32 (27.12%) Windows 7
4 20 (16.95%) Windows Server 2008
4 20 (16.95%) Windows Server 2003
5 8 (6.78%) Windows 8
5 8 (6.78%) Windows Server 2012
6 5 (4.24%) Windows 2000
7 2 (1.69%) Android
7 2 (1.69%) Linux
7 2 (1.69%) Fedora
7 2 (1.69%) Windows 2000 Server
8 1 (0.85%) Mac OS
8 1 (0.85%) Windows Vista
Processes & Methodologies
1 16 (13.56%) ITIL
2 6 (5.08%) Root Cause Analysis
2 6 (5.08%) Service Delivery
2 6 (5.08%) Incident Management
3 2 (1.69%) Problem Management
3 2 (1.69%) Continuous Improvement
3 2 (1.69%) Technical Analysis
4 1 (0.85%) Software Deployment
4 1 (0.85%) B2B
4 1 (0.85%) Service Management
4 1 (0.85%) Time Management
4 1 (0.85%) Data Migration
4 1 (0.85%) Change Management
4 1 (0.85%) E-Procurement
4 1 (0.85%) Migration
4 1 (0.85%) Systems Analysis
Programming Languages
1 7 (5.93%) SQL
2 1 (0.85%) VB
2 1 (0.85%) PHP
Qualifications
1 5 (4.24%) Microsoft Certification
1 5 (4.24%) Degree
2 4 (3.39%) MCITP
2 4 (3.39%) MCSE
3 2 (1.69%) ITIL Certification
4 1 (0.85%) MCDST
4 1 (0.85%) MCTS
4 1 (0.85%) MCSA
4 1 (0.85%) CCNA
4 1 (0.85%) CCA
4 1 (0.85%) Citrix Certification
4 1 (0.85%) Cisco Certification
4 1 (0.85%) MCP
4 1 (0.85%) SC Cleared
4 1 (0.85%) Security Cleared
Quality Assurance & Compliance
1 20 (16.95%) SLA
System Software
1 79 (66.95%) Active Directory
2 10 (8.47%) NDS
3 5 (4.24%) Terminal Services
4 4 (3.39%) VMware Infrastructure
5 3 (2.54%) Hyper-V
6 2 (1.69%) XenServer
7 1 (0.85%) vSphere
7 1 (0.85%) XenApp
Systems Management
1 21 (17.80%) SCCM
2 1 (0.85%) Tivoli Storage Manager
2 1 (0.85%) Backup Exec
Vendors
1 73 (61.86%) Microsoft
2 31 (26.27%) Citrix
3 27 (22.88%) VMware
4 13 (11.02%) Cisco
5 8 (6.78%) Dell
6 7 (5.93%) Sage
7 6 (5.08%) Pegasus
8 5 (4.24%) WatchGuard
8 5 (4.24%) SonicWALL
9 4 (3.39%) Fortinet
10 2 (1.69%) Symantec
11 1 (0.85%) AppSense
11 1 (0.85%) Apple
11 1 (0.85%) LANDesk
11 1 (0.85%) Veeam
West Yorkshire
Resolve Recruitment
Salary: From £20,000 to £23,500 per annum Up to £23,500 + 10% overtime + 33 da
Posted: 3 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 4 hours ago
Leeds, West Yorkshire
Search Consultancy
Salary: £22500.00 per annum
Posted: 12 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 4 days ago
Leeds, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Bens
Posted: 5 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £25000 per annum + Benefits
Posted: 6 days ago
Wakefield
Interquest - IQ ERP
Salary: £18000 - £22000 per annum + Benefits
Posted: 8 days ago
West Yorkshire
Quantica Technology - London
Salary: £18000 - £20000 per annum + Pension, Free Parking
Posted: 12 days ago
Castleford, West Yorkshire
Allied Worldwide
Salary: From £18,000 to £28,000 per annum
Posted: 19 days ago
Wetherby
Recruitment Revolution Limited
Salary: £20,000 - £25,000 + Overtime + Pension Scheme + Company Bonus Scheme + Healthcare
Posted: 25 days ago