The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 73 78 82
Rank change year-on-year
+5 +4
Permanent jobs requiring a Service Manager 31 15 21
As % of all permanent IT jobs located in Wiltshire 2.43% 1.42% 1.76%
As % of the Job Titles category 2.52% 1.48% 1.84%
Number of salaries quoted 30 14 21
Average salary £40,000 £42,088 £57,500
Average salary % change year-on-year
-4.96% -26.80%
UK excluding London average salary £49,000 £47,500 £45,790
% change year-on-year
+3.15% +3.73%
Service Manager
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1232 1013 1144
As % of all permanent IT jobs located in Wiltshire 96.40% 96.20% 96.05%
Number of salaries quoted 1032 855 1038
Average salary £37,000 £38,000 £35,000
Average salary % change year-on-year
-2.63% +8.57%
90% offered a salary of more than £24,000 £25,000 £24,000
10% offered a salary of more than £54,290 £55,000 £55,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Service Manager
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Wiltshire

Service Manager
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wiltshire region.

Service Manager Salary Trend in Wiltshire

Service Manager
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Wiltshire region over the 3 months to 15 September 2014.

Service Manager Salary Histogram in Wiltshire

Service Manager
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Wiltshire region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 16 £35,000 -
Swindon -2 10 £52,500 +23.52% 1
Service Manager
South West

Service Manager
Top 30 Related IT Skills in Wiltshire

For the 6 months to 15 September 2014, IT jobs across the Wiltshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 41 (59.42%) Service Delivery
2 38 (55.07%) ITIL
3 20 (28.99%) SLA
4 18 (26.09%) Service Management
5 15 (21.74%) Time Management
6 12 (17.39%) Project Management
6 12 (17.39%) Finance
7 9 (13.04%) B2B
7 9 (13.04%) ITIL V3
8 7 (10.14%) SAP
9 6 (8.70%) Telecoms
9 6 (8.70%) Windows
9 6 (8.70%) Six Sigma
9 6 (8.70%) Degree
9 6 (8.70%) Supplier Management
9 6 (8.70%) Demand Forecasting
10 5 (7.25%) Change Control
10 5 (7.25%) Root Cause Analysis
10 5 (7.25%) QA
10 5 (7.25%) Active Directory
10 5 (7.25%) Stakeholder Management
11 4 (5.80%) VMware
11 4 (5.80%) Business Continuity
11 4 (5.80%) Change Management
11 4 (5.80%) Disaster Recovery
11 4 (5.80%) Microsoft
11 4 (5.80%) ITIL Certification
11 4 (5.80%) SAN
11 4 (5.80%) PRINCE2
11 4 (5.80%) MS Excel

Service Manager
Top Related IT Skills in Wiltshire by Category

For the 6 months to 15 September 2014, IT jobs across the Wiltshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 4 (5.80%) MS Excel
2 1 (1.45%) MS PowerPoint
Communications & Networking
1 4 (5.80%) SAN
2 3 (4.35%) LAN
2 3 (4.35%) VoIP
2 3 (4.35%) WAN
2 3 (4.35%) TCP/IP
2 3 (4.35%) DNS
3 2 (2.90%) Wi-Fi
4 1 (1.45%) NAS
4 1 (1.45%) SMS
4 1 (1.45%) Internet
4 1 (1.45%) Firewall
Database & Business Intelligence
1 3 (4.35%) SQL Server
General
1 12 (17.39%) Finance
2 6 (8.70%) Telecoms
3 3 (4.35%) Banking
3 3 (4.35%) Advertising
4 1 (1.45%) Publishing
4 1 (1.45%) Legal
Miscellaneous
1 4 (5.80%) Statistics
2 3 (4.35%) Management Information System
3 2 (2.90%) Analytical Skills
3 2 (2.90%) NHS
3 2 (2.90%) CMDB
3 2 (2.90%) Video Conferencing
4 1 (1.45%) iPhone
4 1 (1.45%) iPad
4 1 (1.45%) User Experience
4 1 (1.45%) Blackberry
Operating Systems
1 6 (8.70%) Windows
2 3 (4.35%) AIX
2 3 (4.35%) Solaris
2 3 (4.35%) UNIX
3 1 (1.45%) Android
3 1 (1.45%) Mac OS
3 1 (1.45%) Windows 7
3 1 (1.45%) Apple iOS
3 1 (1.45%) Windows 8
Processes & Methodologies
1 41 (59.42%) Service Delivery
2 38 (55.07%) ITIL
3 18 (26.09%) Service Management
4 15 (21.74%) Time Management
5 12 (17.39%) Project Management
6 9 (13.04%) B2B
6 9 (13.04%) ITIL V3
7 6 (8.70%) Supplier Management
7 6 (8.70%) Six Sigma
7 6 (8.70%) Demand Forecasting
8 5 (7.25%) Stakeholder Management
8 5 (7.25%) Change Control
8 5 (7.25%) Root Cause Analysis
9 4 (5.80%) Continuous Improvement
9 4 (5.80%) Business Continuity
9 4 (5.80%) Change Management
9 4 (5.80%) Disaster Recovery
9 4 (5.80%) PRINCE2
9 4 (5.80%) Line Management
9 4 (5.80%) DevOps
Programming Languages
1 2 (2.90%) SQL
Qualifications
1 6 (8.70%) Degree
2 4 (5.80%) ITIL Certification
3 3 (4.35%) SC Cleared
3 3 (4.35%) Security Cleared
4 1 (1.45%) ISEB
4 1 (1.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (28.99%) SLA
2 5 (7.25%) QA
3 3 (4.35%) COBIT
System Software
1 5 (7.25%) Active Directory
2 1 (1.45%) VMware Infrastructure
2 1 (1.45%) Hyper-V
Systems Management
1 1 (1.45%) SCCM
Vendors
1 7 (10.14%) SAP
2 4 (5.80%) VMware
2 4 (5.80%) Microsoft
3 3 (4.35%) Citrix
3 3 (4.35%) Oracle
3 3 (4.35%) IBM
4 2 (2.90%) Cisco
5 1 (1.45%) Polycom
5 1 (1.45%) Tandberg
5 1 (1.45%) Verint
5 1 (1.45%) Avaya
5 1 (1.45%) Juniper
5 1 (1.45%) Apple
5 1 (1.45%) CheckPoint
5 1 (1.45%) Salesforce.com
5 1 (1.45%) BT
5 1 (1.45%) TOWER Software
Wiltshire
Sanderson
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Wiltshire
Capita - ITIN
Salary: £35000 - £42000 per annum
Posted: 4 days ago