The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 69 78 87
Rank change year-on-year
+9 +9
Permanent jobs requiring a Service Manager 29 15 13
As % of all permanent IT jobs located in Wiltshire 2.36% 1.52% 1.06%
As % of the Job Titles category 2.46% 1.58% 1.10%
Number of salaries quoted 28 14 13
Average salary £40,000 £42,088 £57,500
Average salary % change year-on-year
-4.96% -26.80%
UK excluding London average salary £47,500 £47,500 £46,500
% change year-on-year
- +2.15%
Service Manager
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1181 950 1183
As % of all permanent IT jobs located in Wiltshire 96.25% 96.06% 96.02%
Number of salaries quoted 993 799 1057
Average salary £37,000 £38,500 £36,000
Average salary % change year-on-year
-3.89% +6.94%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £52,966 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Wiltshire

Service Manager
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wiltshire region.

Service Manager Salary Trend in Wiltshire

Service Manager
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Wiltshire region over the 3 months to 1 September 2014.

Service Manager Salary Histogram in Wiltshire

Service Manager
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Wiltshire region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -11 15 £35,000 -6.66%
Swindon -2 11 £48,750 +14.70% 1
Service Manager
South West

Service Manager
Top 30 Related IT Skills in Wiltshire

For the 6 months to 1 September 2014, IT jobs across the Wiltshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 38 (55.07%) ITIL
1 38 (55.07%) Service Delivery
2 21 (30.43%) Service Management
2 21 (30.43%) SLA
3 15 (21.74%) Time Management
4 13 (18.84%) Finance
5 11 (15.94%) ITIL V3
6 10 (14.49%) Project Management
7 9 (13.04%) B2B
8 8 (11.59%) Demand Forecasting
9 7 (10.14%) SAP
10 6 (8.70%) Six Sigma
10 6 (8.70%) Disaster Recovery
10 6 (8.70%) Telecoms
10 6 (8.70%) Stakeholder Management
10 6 (8.70%) Business Continuity
10 6 (8.70%) Windows
10 6 (8.70%) Supplier Management
11 5 (7.25%) Business Continuity Planning
11 5 (7.25%) Root Cause Analysis
11 5 (7.25%) Capacity Planning
11 5 (7.25%) Active Directory
11 5 (7.25%) BCP
12 4 (5.80%) VMware
12 4 (5.80%) Microsoft
12 4 (5.80%) ITIL Certification
12 4 (5.80%) SAN
12 4 (5.80%) MS Excel
12 4 (5.80%) Continuous Improvement
12 4 (5.80%) Change Control

Service Manager
Top Related IT Skills in Wiltshire by Category

For the 6 months to 1 September 2014, IT jobs across the Wiltshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 4 (5.80%) MS Excel
2 1 (1.45%) MS PowerPoint
Communications & Networking
1 4 (5.80%) SAN
2 3 (4.35%) LAN
2 3 (4.35%) VoIP
2 3 (4.35%) WAN
2 3 (4.35%) TCP/IP
2 3 (4.35%) DNS
3 2 (2.90%) Wi-Fi
4 1 (1.45%) NAS
4 1 (1.45%) SMS
4 1 (1.45%) Internet
4 1 (1.45%) Firewall
Database & Business Intelligence
1 3 (4.35%) SQL Server
General
1 13 (18.84%) Finance
2 6 (8.70%) Telecoms
3 3 (4.35%) Banking
4 2 (2.90%) Advertising
5 1 (1.45%) Publishing
5 1 (1.45%) Legal
5 1 (1.45%) Retail
Miscellaneous
1 4 (5.80%) Statistics
2 3 (4.35%) Management Information System
3 2 (2.90%) NHS
3 2 (2.90%) CMDB
3 2 (2.90%) Video Conferencing
4 1 (1.45%) iPhone
4 1 (1.45%) iPad
4 1 (1.45%) Blackberry
Operating Systems
1 6 (8.70%) Windows
2 3 (4.35%) AIX
2 3 (4.35%) Solaris
2 3 (4.35%) UNIX
3 1 (1.45%) Android
3 1 (1.45%) Mac OS
3 1 (1.45%) Windows 7
3 1 (1.45%) Apple iOS
3 1 (1.45%) Windows 8
Processes & Methodologies
1 38 (55.07%) ITIL
1 38 (55.07%) Service Delivery
2 21 (30.43%) Service Management
3 15 (21.74%) Time Management
4 11 (15.94%) ITIL V3
5 10 (14.49%) Project Management
6 9 (13.04%) B2B
7 8 (11.59%) Demand Forecasting
8 6 (8.70%) Six Sigma
8 6 (8.70%) Stakeholder Management
8 6 (8.70%) Disaster Recovery
8 6 (8.70%) Supplier Management
8 6 (8.70%) Business Continuity
9 5 (7.25%) Capacity Planning
9 5 (7.25%) Root Cause Analysis
9 5 (7.25%) Business Continuity Planning
9 5 (7.25%) BCP
10 4 (5.80%) DevOps
10 4 (5.80%) Continuous Improvement
10 4 (5.80%) Change Control
Programming Languages
1 2 (2.90%) SQL
Qualifications
1 4 (5.80%) ITIL Certification
1 4 (5.80%) Degree
2 3 (4.35%) SC Cleared
2 3 (4.35%) Security Cleared
3 2 (2.90%) ISEB
4 1 (1.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 21 (30.43%) SLA
2 3 (4.35%) COBIT
2 3 (4.35%) QA
System Software
1 5 (7.25%) Active Directory
2 1 (1.45%) VMware Infrastructure
2 1 (1.45%) Hyper-V
Systems Management
1 1 (1.45%) SCCM
Vendors
1 7 (10.14%) SAP
2 4 (5.80%) VMware
2 4 (5.80%) Microsoft
3 3 (4.35%) Citrix
3 3 (4.35%) Oracle
3 3 (4.35%) IBM
4 2 (2.90%) Cisco
4 2 (2.90%) TOWER Software
5 1 (1.45%) Polycom
5 1 (1.45%) Tandberg
5 1 (1.45%) Verint
5 1 (1.45%) Avaya
5 1 (1.45%) Juniper
5 1 (1.45%) Apple
5 1 (1.45%) CheckPoint
5 1 (1.45%) Salesforce.com
5 1 (1.45%) BT
Swindon
Hays IT - Uk Posting account
Salary: £260 - £70000 per annum + Dependent on experience
Posted: 26 days ago