The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 251 242 205
Rank change year-on-year
-9 -37
Permanent jobs requiring a 1st Line Support Analyst 3 9 16
As % of all permanent IT jobs located in Yorkshire 0.041% 0.13% 0.29%
As % of the Job Titles category 0.042% 0.14% 0.30%
Number of salaries quoted 2 9 16
Average salary £19,750 £16,000 £20,500
Average salary % change year-on-year
+23.43% -21.95%
90% offered a salary of more than £19,150 £15,000 £17,000
10% offered a salary of more than £20,350 £20,000 £24,000
UK excluding London average salary £21,000 £20,000 £21,000
% change year-on-year
+5.00% -4.76%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7095 6653 5295
As % of all permanent IT jobs located in Yorkshire 97.74% 95.29% 96.40%
Number of salaries quoted 5790 5201 4264
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Yorkshire

1st Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Yorkshire region.

1st Line Support Analyst Salary Trend in Yorkshire

1st Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Yorkshire region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -16 3 £19,750 +26.40% 2
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 5 March 2015, IT jobs across the Yorkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 9 (52.94%) Microsoft
2 7 (41.18%) Windows
2 7 (41.18%) MS Excel
3 6 (35.29%) Active Directory
4 5 (29.41%) A+ Certification
4 5 (29.41%) ITIL
5 4 (23.53%) MS Exchange
5 4 (23.53%) Dell
5 4 (23.53%) Citrix
5 4 (23.53%) Computer Science
5 4 (23.53%) Degree
6 3 (17.65%) VMware
6 3 (17.65%) VMware Infrastructure
6 3 (17.65%) Hyper-V
6 3 (17.65%) SQL
6 3 (17.65%) MS Office
7 2 (11.76%) SQL Server
7 2 (11.76%) IBM
7 2 (11.76%) IBM InfoSphere
7 2 (11.76%) Relational Database
7 2 (11.76%) SQL Server Management Studio (SSMS)
7 2 (11.76%) Data Validation
7 2 (11.76%) Telecoms
7 2 (11.76%) Validation
7 2 (11.76%) Marketing
7 2 (11.76%) Process Improvement
8 1 (5.88%) PABX
8 1 (5.88%) Software Testing
8 1 (5.88%) MS PowerPoint
8 1 (5.88%) Network+ Certification

1st Line Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 5 March 2015, IT jobs across the Yorkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (23.53%) MS Exchange
Applications
1 7 (41.18%) MS Excel
2 3 (17.65%) MS Office
3 1 (5.88%) MS PowerPoint
Communications & Networking
1 1 (5.88%) PABX
1 1 (5.88%) Wireless
1 1 (5.88%) ADSL
1 1 (5.88%) Broadband
1 1 (5.88%) LAN
1 1 (5.88%) TCP/IP
Database & Business Intelligence
1 2 (11.76%) SQL Server
1 2 (11.76%) IBM InfoSphere
1 2 (11.76%) Relational Database
Development Applications
1 2 (11.76%) SQL Server Management Studio (SSMS)
General
1 2 (11.76%) Telecoms
1 2 (11.76%) Marketing
Miscellaneous
1 4 (23.53%) Computer Science
2 1 (5.88%) Mathematics
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Blackberry
Operating Systems
1 7 (41.18%) Windows
2 1 (5.88%) Windows 7
Processes & Methodologies
1 5 (29.41%) ITIL
2 2 (11.76%) Data Validation
2 2 (11.76%) Validation
2 2 (11.76%) Process Improvement
3 1 (5.88%) Software Testing
3 1 (5.88%) Fault Management
Programming Languages
1 3 (17.65%) SQL
2 1 (5.88%) VB
2 1 (5.88%) VBA
Qualifications
1 5 (29.41%) A+ Certification
2 4 (23.53%) Degree
3 1 (5.88%) Network+ Certification
3 1 (5.88%) MCP
3 1 (5.88%) HNC
3 1 (5.88%) HND
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 6 (35.29%) Active Directory
2 3 (17.65%) VMware Infrastructure
2 3 (17.65%) Hyper-V
Vendors
1 9 (52.94%) Microsoft
2 4 (23.53%) Dell
2 4 (23.53%) Citrix
3 3 (17.65%) VMware
4 2 (11.76%) IBM