The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 177 164 106
Rank change year-on-year
-13 -58
Permanent jobs citing Incident Management 40 46 95
As % of all permanent IT jobs located in Yorkshire 0.719% 0.871% 1.922%
As % of the Processes & Methodologies category 0.933% 1.162% 2.687%
Number of salaries quoted 25 30 65
Average salary £25,000 £40,000 £40,000
Average salary % change year-on-year
-37.50% -
90% offered a salary of more than £21,000 £22,500 £20,400
10% offered a salary of more than £45,000 £45,000 £45,000
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4289 3959 3536
As % of all permanent IT jobs located in Yorkshire 77.11% 74.95% 71.54%
Number of salaries quoted 3320 3243 2981
Average salary £37,500 £36,500 £35,000
Average salary % change year-on-year
+2.73% +4.28%
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
England

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Yorkshire Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Yorkshire region.

Yorkshire Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Yorkshire region over the 3 months to 22 May 2013.

Yorkshire Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Yorkshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
West Yorkshire -4 22 £28,250 -29.37%
North Yorkshire +7 14 £23,500 -37.33%
South Yorkshire -3 4 £23,500 +4.44%
Incident Management
England

Incident Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Yorkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 41 (54.67%) ITIL
2 36 (48.00%) Windows
3 33 (44.00%) SLA
4 25 (33.33%) Problem Management
5 21 (28.00%) Cisco
6 20 (26.67%) Active Directory
6 20 (26.67%) LAN
7 19 (25.33%) MS Exchange
8 18 (24.00%) Microsoft
8 18 (24.00%) Network Security
9 17 (22.67%) CCNP
9 17 (22.67%) Cisco Certification
10 16 (21.33%) WAN
10 16 (21.33%) SQL
11 15 (20.00%) MS Excel
12 12 (16.00%) CCSP
12 12 (16.00%) Change Management
13 11 (14.67%) SQL Server
14 10 (13.33%) Windows Server 2008
14 10 (13.33%) Capacity Planning
14 10 (13.33%) Root Cause Analysis
14 10 (13.33%) Microsoft Certification
15 9 (12.00%) MS Office
15 9 (12.00%) Firewall
15 9 (12.00%) Change Control
15 9 (12.00%) Exchange Server 2007
16 8 (10.67%) SQL Server Integration Services
16 8 (10.67%) SQL Server Analysis Services
16 8 (10.67%) Disaster Recovery
16 8 (10.67%) T-SQL

Incident Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Yorkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 6 (8.000%) .NET
2 3 (4.000%) ADO
2 3 (4.000%) ASP
3 2 (2.667%) SOAP
3 2 (2.667%) Web Services
3 2 (2.667%) XML
3 2 (2.667%) WSDL
4 1 (1.333%) CSS
4 1 (1.333%) HTML
Application Platforms
1 19 (25.33%) MS Exchange
2 9 (12.00%) Exchange Server 2007
3 6 (8.000%) Lotus Notes
4 4 (5.333%) SharePoint
4 4 (5.333%) Exchange Server 2010
4 4 (5.333%) Exchange Server 5.5
5 3 (4.000%) Lync
5 3 (4.000%) IIS
6 1 (1.333%) Office Communications Server
Applications
1 15 (20.00%) MS Excel
2 9 (12.00%) MS Office
3 4 (5.333%) MS Visio
3 4 (5.333%) MS PowerPoint
Business Applications
1 4 (5.333%) Visualfiles
Communications & Networking
1 20 (26.67%) LAN
2 18 (24.00%) Network Security
3 16 (21.33%) WAN
4 9 (12.00%) Firewall
5 8 (10.67%) VoIP
6 6 (8.000%) TCP/IP
7 5 (6.667%) Cisco Nexus
8 4 (5.333%) Cisco ASA
9 3 (4.000%) Unified Communications
9 3 (4.000%) MPLS
9 3 (4.000%) VPN
10 2 (2.667%) Wi-Fi
10 2 (2.667%) Wireless
10 2 (2.667%) DHCP
10 2 (2.667%) DNS
10 2 (2.667%) Symposium
10 2 (2.667%) PABX
10 2 (2.667%) FWSM
11 1 (1.333%) VLAN
11 1 (1.333%) Cisco IOS
Database & Business Intelligence
1 11 (14.67%) SQL Server
2 8 (10.67%) SQL Server Integration Services
2 8 (10.67%) SQL Server Analysis Services
3 1 (1.333%) Oracle 11g
General
1 6 (8.000%) Telecoms
2 4 (5.333%) Military
2 4 (5.333%) Electronics
2 4 (5.333%) Finance
2 4 (5.333%) Aerospace
3 3 (4.000%) Legal
4 2 (2.667%) Retail
Job Titles
1 33 (44.00%) Analyst
2 11 (14.67%) Service Analyst
2 11 (14.67%) Network Analyst
2 11 (14.67%) Security Analyst
2 11 (14.67%) Service Desk Analyst
2 11 (14.67%) Network Security Analyst
3 9 (12.00%) Support Analyst
3 9 (12.00%) DBA
4 8 (10.67%) SQL DBA
5 7 (9.333%) Administrator
6 6 (8.000%) Network Engineer
6 6 (8.000%) Teradata DBA
7 4 (5.333%) Senior Network Engineer
7 4 (5.333%) Team Leader
7 4 (5.333%) Service Manager
7 4 (5.333%) Applications Support
7 4 (5.333%) Service Desk Team Leader
8 3 (4.000%) Incident Manager
8 3 (4.000%) Service Desk Manager
8 3 (4.000%) Messaging Engineer
Miscellaneous
1 4 (5.333%) Blackberry
1 4 (5.333%) Management Information System
1 4 (5.333%) Statistics
2 3 (4.000%) Video Conferencing
3 1 (1.333%) PKI
3 1 (1.333%) Computer Science
3 1 (1.333%) HACMP
Operating Systems
1 36 (48.00%) Windows
2 10 (13.33%) Windows Server 2008
3 8 (10.67%) Windows XP
3 8 (10.67%) Windows Server 2003
4 6 (8.000%) Windows NT
5 2 (2.667%) Linux
5 2 (2.667%) Windows 7
5 2 (2.667%) Windows 8
Processes & Methodologies
1 41 (54.67%) ITIL
2 25 (33.33%) Problem Management
3 12 (16.00%) Change Management
4 10 (13.33%) Capacity Planning
4 10 (13.33%) Root Cause Analysis
5 9 (12.00%) Change Control
6 8 (10.67%) Disaster Recovery
7 7 (9.333%) Service Management
8 6 (8.000%) Time Management
8 6 (8.000%) Network Architecture
8 6 (8.000%) Trend Analysis
8 6 (8.000%) Infrastructure Management
9 4 (5.333%) Information Security
9 4 (5.333%) Security Management
9 4 (5.333%) CRM
9 4 (5.333%) Communications Security
9 4 (5.333%) Network Load Balancing
9 4 (5.333%) Information Management
10 3 (4.000%) Business Analysis
10 3 (4.000%) Security Architecture
Programming Languages
1 16 (21.33%) SQL
2 8 (10.67%) T-SQL
3 2 (2.667%) Java
Qualifications
1 17 (22.67%) CCNP
1 17 (22.67%) Cisco Certification
2 12 (16.00%) CCSP
3 10 (13.33%) Microsoft Certification
4 7 (9.333%) ITIL Certification
5 5 (6.667%) MCP
5 5 (6.667%) MCSE
6 4 (5.333%) CCSA
6 4 (5.333%) Security Cleared
6 4 (5.333%) SC Cleared
6 4 (5.333%) Degree
6 4 (5.333%) MCTS
7 3 (4.000%) CCNA
8 2 (2.667%) MCSA
8 2 (2.667%) CTC Cleared
8 2 (2.667%) MCITP
9 1 (1.333%) MCDST
9 1 (1.333%) CISSP
9 1 (1.333%) CISA
9 1 (1.333%) CISM
Quality Assurance & Compliance
1 33 (44.00%) SLA
2 2 (2.667%) Sarbanes-Oxley
2 2 (2.667%) PCI DSS
2 2 (2.667%) ISO/IEC 27001
3 1 (1.333%) QA
3 1 (1.333%) BS25999
System Software
1 20 (26.67%) Active Directory
2 4 (5.333%) Forefront TMG
3 2 (2.667%) VMware Infrastructure
3 2 (2.667%) XenApp
4 1 (1.333%) PowerHA
4 1 (1.333%) ProxySG
4 1 (1.333%) Oracle RAC
4 1 (1.333%) ISA Server
4 1 (1.333%) Oracle RMAN
Systems Management
1 4 (5.333%) Unicenter
2 2 (2.667%) Nagios
3 1 (1.333%) Data Guard
Vendors
1 21 (28.00%) Cisco
2 18 (24.00%) Microsoft
3 7 (9.333%) CheckPoint
4 6 (8.000%) Lotus
4 6 (8.000%) Citrix
5 5 (6.667%) VMware
6 4 (5.333%) CA
6 4 (5.333%) F5
7 3 (4.000%) Tandberg
7 3 (4.000%) HP
8 2 (2.667%) Dell
8 2 (2.667%) Nortel
8 2 (2.667%) Altiris
9 1 (1.333%) Blue Coat
9 1 (1.333%) Riverbed
9 1 (1.333%) NetApp
9 1 (1.333%) Juniper
9 1 (1.333%) Oracle
Ripon, Yorkshire
My North Yorkshire based client is currently looking for a Trainee Support Analyst/ Service Desk Analyst with a background within Customer Service and/or HelpdeskYou will be working...
IQ Resourcing
Salary: £15000 - £18000 per annum
Posted: 14 May 2013
Leeds, West Yorkshire
You will manage issues from receipt through to resolution and ensure that the ITIL processes are being followed by the support team - continually providing the team with support...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 21 May 2013
Leeds, West Yorkshire
Desirable Skills / Interests: Windows Server 2000/2003/2008. SQL Server 2000/2005/2008. IIS 6/7. IP/DNS management... Microsoft Active Directory... Microsoft SMTP and Exchange... HTML and...
CoreCom Consulting
Salary: £20000 - £24000 per annum
Posted: 21 May 2013
York, North Yorkshire
This includes incident management, change management and problem management... Skills & Attributes: MS SQL Administration - Maintenance, Management - SQL 2000 to SQL 2012. Ability to write complex T-SQL queries...
4it Recruitment Ltd
Salary: Please get in touch to discuss salary information
Posted: 15 May 2013
York, Yorkshire
However, the following technologies and competencies would be an advantage: ~ Understanding of TCP/IP based Network products such as VPN, MPLS,VPLS. ~ Understanding of ITIL, ISO 20000 and...
Computer Futures
Salary: £50000 - £60000 per annum
Posted: 15 May 2013
Leeds, West Yorkshire
Key Skills/ Experience Required: - CCNP/CCSP certifications - BGP Routing - TCP/IP - Checkpoint / ASA Firewalls - Strong Communication (verbal/written) - Problem Solving Capability - ITIL certification (Desirable) - Cisco Call Manager (VOIP)(...
Northern Recruitment Group
Salary: £Negotiable
Posted: 17 May 2013
Leeds, West Yorkshire
Our client, a market leading organisation based in Leeds, is looking for a Network Security Analyst who understands the importance of the network infrastructure on the success of...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 21 May 2013
Leeds, West Yorkshire
CCNP/CCSP qualified... Strong knowledge of Cisco... Strong firewall experience, specifically Checkpoint. WAN/LAN Routing. Cisco Load Balancers. Understanding of MPLS Concepts... Cisco Call Manager (VOIP) Excellent communication...
4it Recruitment Ltd
Salary: £Excellent Salary + Benefits + On-Call
Posted: 21 May 2013
Leeds, Yorkshire
There will also be Configuration and Upgrade of existing Network equipment, Network Trend Analysis and Capacity planning... A certification will be highly desirable including CCNA/CCNP/CCSP. Any...
Hays Specialist Recruitment
Salary: £1 per annum + Negotiable+Company Benefits
Posted: 8 May 2013