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This section looks at the demand for Incident Management skills within the Yorkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 July 2008 with a comparison to the same period last year.

LinkIncident Management
Location
3 months to 24 Jul 2008Same period last year
Rank214194
Rank change on same period last yearDown-20
Matching permanent IT job ads3768
As % of all UK permanent IT job ads sampled0.019 %0.028 %
As % of the category below0.652 %1.266 %
Salaries quoted2357
Average minimum salary£28,565£29,221
Average salary£30,000£30,735
% change on same period last year-2.39 %
Average maximum salary£31,435£32,250
UK excluding London average salary£33,966£36,296
% change on same period last year-6.41 %
Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
Yorkshire
Matching permanent IT job ads56745372
As % of all UK permanent IT job ads sampled2.988 %2.203 %
Salaries quoted45134431
Average minimum salary£34,276£34,664
Average salary£37,174£37,334
% change on same period last year-0.42 %
Average maximum salary£40,072£40,004
UK excluding London average salary£42,575£44,522
% change on same period last year-4.37 %
Incident Management EnglandIncident Management
England

Incident Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Incident Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Yorkshire Incident Management Demand Trend

Incident Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Yorkshire region.

Yorkshire Incident Management Salary Trend

Incident Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Incident Management across the Yorkshire region over the 3 months to 24 July 2008.

Yorkshire Incident Management Salary Histogram

Incident Management
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Yorkshire region over the 3 months to 24 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
West YorkshireDown-1619£35,000+27.88 %
South YorkshireDown-911£29,750-6.05 %
North YorkshireDown-176£15,300-59.22 %
East YorkshireNew entry-1£50,000-
Incident Management EnglandIncident Management
England

Incident Management
Top 30 Related IT Skills

For the 6 months to 24 July 2008, IT jobs across the Yorkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

155 (61.11 %)ITIL
223 (25.56 %)Problem Management
316 (17.78 %)Service Delivery
415 (16.67 %)ITIL Certification
514 (15.56 %)SLA
613 (14.44 %)Microsoft
613 (14.44 %)Sun
711 (12.22 %)HP
810 (11.11 %)Service Management
810 (11.11 %).NET
810 (11.11 %)SQL Server
99 (10.00 %)UNIX
99 (10.00 %)ASP
99 (10.00 %)SAN
99 (10.00 %)Health
107 (7.778 %)Configuration Management
107 (7.778 %)VB
107 (7.778 %)Solaris
107 (7.778 %)Business Continuity
107 (7.778 %)Change Management
107 (7.778 %)Finance
107 (7.778 %)VB6
107 (7.778 %)Pensions
116 (6.667 %)Time Management
116 (6.667 %)Management Information System
116 (6.667 %)MS Excel
116 (6.667 %)N-Tier
116 (6.667 %)SQL
116 (6.667 %)SAP
116 (6.667 %)COM+

Incident Management
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT jobs across the Yorkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Yorkshire IT Job Market, Application DevelopmentApplication Development
110 (11.11 %).NET
29 (10.00 %)ASP
36 (6.667 %)COM+
42 (2.222 %)ASP.NET
Yorkshire IT Job Market, Application PlatformsApplication Platforms
11 (1.111 %)MS Exchange
11 (1.111 %)Blackberry Enterprise Server
11 (1.111 %)Exchange Server 2003
Yorkshire IT Job Market, ApplicationsApplications
16 (6.667 %)MS Excel
21 (1.111 %)MS Visio
21 (1.111 %)MS Office
Yorkshire IT Job Market, Business ApplicationsBusiness Applications
11 (1.111 %)SAP FI
11 (1.111 %)SAP FI/CO
11 (1.111 %)SAP CO
Yorkshire IT Job Market, Communications & NetworkingCommunications & Networking
19 (10.00 %)SAN
22 (2.222 %)LAN
22 (2.222 %)VoIP
22 (2.222 %)WAN
31 (1.111 %)TCP/IP
31 (1.111 %)VPN
31 (1.111 %)Internet
31 (1.111 %)Firewall
31 (1.111 %)Wireless
Yorkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
110 (11.11 %)SQL Server
Yorkshire IT Job Market, Development ApplicationsDevelopment Applications
11 (1.111 %)Visual Studio
Yorkshire IT Job Market, GeneralGeneral
19 (10.00 %)Health
27 (7.778 %)Finance
27 (7.778 %)Pensions
35 (5.556 %)Auditing
44 (4.444 %)Retail
53 (3.333 %)Telecoms
61 (1.111 %)Telemarketing
61 (1.111 %)Government
61 (1.111 %)Manufacturing
Yorkshire IT Job Market, Job TitlesJob Titles
117 (18.89 %)Analyst
214 (15.56 %)Support Analyst
311 (12.22 %)Service Manager
49 (10.00 %)Applications Support
58 (8.889 %)Coordinator
66 (6.667 %)Operations Manager
66 (6.667 %)Technical Engineer
66 (6.667 %)Problem Manager
75 (5.556 %)Delivery Manager
75 (5.556 %)Security Architect
75 (5.556 %)Incident Manager
75 (5.556 %)Applications Support Analyst
75 (5.556 %)Senior Manager
75 (5.556 %)Services Delivery Manager
75 (5.556 %)Architect
75 (5.556 %)Senior Service Manager
75 (5.556 %)IT Security Architect
75 (5.556 %)UNIX Engineer
75 (5.556 %)IT Architect
84 (4.444 %)Service Analyst
Yorkshire IT Job Market, MiscellaneousMiscellaneous
16 (6.667 %)N-Tier
16 (6.667 %)NHS
16 (6.667 %)Management Information System
22 (2.222 %)Clustering
22 (2.222 %)Mainframe
22 (2.222 %)EPoS
31 (1.111 %)Tandem
31 (1.111 %)CMDB
31 (1.111 %)Replication
Yorkshire IT Job Market, Operating SystemsOperating Systems
19 (10.00 %)UNIX
27 (7.778 %)Solaris
35 (5.556 %)AIX
44 (4.444 %)HPUX
53 (3.333 %)Windows
53 (3.333 %)Linux
53 (3.333 %)Windows NT
62 (2.222 %)MVS
Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
155 (61.11 %)ITIL
223 (25.56 %)Problem Management
316 (17.78 %)Service Delivery
410 (11.11 %)Service Management
57 (7.778 %)Business Continuity
57 (7.778 %)Change Management
57 (7.778 %)Configuration Management
66 (6.667 %)Time Management
75 (5.556 %)Risk Management
84 (4.444 %)Release Management
92 (2.222 %)PRINCE2
92 (2.222 %)Quality Management
92 (2.222 %)Data Security
101 (1.111 %)Security Management
101 (1.111 %)Information Security
101 (1.111 %)Asset Management
101 (1.111 %)Data Management
101 (1.111 %)Logistics
101 (1.111 %)Automated Testing
101 (1.111 %)Project Management
Yorkshire IT Job Market, Programming LanguagesProgramming Languages
17 (7.778 %)VB
17 (7.778 %)VB6
26 (6.667 %)SQL
34 (4.444 %)C#
41 (1.111 %)VBA
Yorkshire IT Job Market, QualificationsQualifications
115 (16.67 %)ITIL Certification
25 (5.556 %)CISA
25 (5.556 %)CISSP
32 (2.222 %)Microsoft Certification
32 (2.222 %)MCSE
Yorkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
114 (15.56 %)SLA
Yorkshire IT Job Market, System SoftwareSystem Software
12 (2.222 %)Active Directory
Yorkshire IT Job Market, Systems ManagementSystems Management
13 (3.333 %)OpenView
22 (2.222 %)Unicenter
31 (1.111 %)Tivoli
31 (1.111 %)Netcool
31 (1.111 %)BMC PATROL
31 (1.111 %)CONTROL-M
31 (1.111 %)ServiceCenter
Yorkshire IT Job Market, VendorsVendors
113 (14.44 %)Microsoft
113 (14.44 %)Sun
211 (12.22 %)HP
36 (6.667 %)SAP
43 (3.333 %)Citrix
52 (2.222 %)Peregrine
52 (2.222 %)Remedy
52 (2.222 %)VMware
61 (1.111 %)CheckPoint
61 (1.111 %)Cisco
61 (1.111 %)BMC
61 (1.111 %)CA
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