The table below looks at the statistics for the IT Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 175 171 181
Rank change year-on-year
-4 +10
Permanent jobs requiring an IT Support 81 51 54
As % of all permanent IT jobs located in Yorkshire 1.09% 0.96% 0.93%
As % of the Job Titles category 1.13% 1.01% 0.96%
Number of salaries quoted 68 33 38
Average salary £25,000 £20,000 £27,500
Average salary % change year-on-year
+25.00% -27.27%
90% offered a salary of more than £19,700 £18,000 £21,200
10% offered a salary of more than £34,000 £79,600 £56,250
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7145 5052 5616
As % of all permanent IT jobs located in Yorkshire 96.57% 94.70% 96.73%
Number of salaries quoted 5671 4009 4624
Average salary £36,500 £37,000 £35,000
Average salary % change year-on-year
-1.35% +5.71%
90% offered a salary of more than £23,000 £23,000 £24,000
10% offered a salary of more than £50,000 £52,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Yorkshire

IT Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Yorkshire region.

IT Support Salary Trend in Yorkshire

IT Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing IT Support across the Yorkshire region over the 3 months to 19 September 2014.

IT Support Salary Histogram in Yorkshire

IT Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Yorkshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +5 59 £25,000 +25.00% 4
South Yorkshire -17 14 £25,000 -72.22% 1
East Yorkshire -2 4 £27,000 +42.10% 1
North Yorkshire -15 4 £23,750 +31.94%
IT Support
England

IT Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 19 September 2014, IT jobs across the Yorkshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 129 (78.18%) Windows
2 104 (63.03%) Microsoft
3 97 (58.79%) Active Directory
4 78 (47.27%) Windows 7
5 68 (41.21%) Windows Server 2008
6 62 (37.58%) MS Office
7 59 (35.76%) MS Excel
7 59 (35.76%) Windows Server 2003
8 50 (30.30%) Windows XP
9 47 (28.48%) MS Exchange
10 37 (22.42%) DNS
11 35 (21.21%) TCP/IP
12 34 (20.61%) VMware
13 33 (20.00%) DHCP
13 33 (20.00%) Citrix
14 28 (16.97%) ITIL
15 27 (16.36%) Windows 8
16 23 (13.94%) Windows Server 2012
17 22 (13.33%) VMware Infrastructure
18 21 (12.73%) Hyper-V
18 21 (12.73%) Service Delivery
18 21 (12.73%) Internet
18 21 (12.73%) LAN
19 19 (11.52%) WAN
19 19 (11.52%) SharePoint
19 19 (11.52%) SQL Server
20 17 (10.30%) SCCM
21 16 (9.70%) SLA
22 15 (9.09%) Linux
23 14 (8.48%) Blackberry

IT Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 19 September 2014, IT jobs across the Yorkshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (28.48%) MS Exchange
2 19 (11.52%) SharePoint
3 11 (6.67%) Exchange Server 2010
4 10 (6.06%) IIS
5 8 (4.85%) Apache
6 7 (4.24%) SharePoint 2013
6 7 (4.24%) Exchange Server 2013
7 4 (2.42%) Exchange Server 2007
8 3 (1.82%) Exchange Server 2003
9 2 (1.21%) Lync
9 2 (1.21%) Blackberry Enterprise Server
10 1 (0.61%) CMS
10 1 (0.61%) Office Communications Server
10 1 (0.61%) IBM Notes
Applications
1 62 (37.58%) MS Office
2 59 (35.76%) MS Excel
Business Applications
1 3 (1.82%) Dynamics AX
2 2 (1.21%) Line 500
2 2 (1.21%) Sage 200
3 1 (0.61%) Epicor Tropos
Cloud Services
1 12 (7.27%) Office 365
Communications & Networking
1 37 (22.42%) DNS
2 35 (21.21%) TCP/IP
3 33 (20.00%) DHCP
4 21 (12.73%) LAN
4 21 (12.73%) Internet
5 19 (11.52%) WAN
6 8 (4.85%) Intranet
7 7 (4.24%) VPN
7 7 (4.24%) Wireless
8 6 (3.64%) VoIP
9 5 (3.03%) Firewall
10 4 (2.42%) SAN
11 3 (1.82%) VLAN
11 3 (1.82%) Network Security
11 3 (1.82%) Structured Cabling
12 2 (1.21%) Wi-Fi
12 2 (1.21%) HTTP
13 1 (0.61%) FTP
13 1 (0.61%) NAS
13 1 (0.61%) Unified Communications
Database & Business Intelligence
1 19 (11.52%) SQL Server
2 2 (1.21%) Crystal Reports
2 2 (1.21%) MySQL
3 1 (0.61%) MS Access
3 1 (0.61%) RDBMS
3 1 (0.61%) SQL Server 2005
3 1 (0.61%) SQL Server 2008
3 1 (0.61%) SQL Server 2012
3 1 (0.61%) Relational Database
Development Applications
1 3 (1.82%) Visual Studio
General
1 13 (7.88%) Finance
2 9 (5.45%) Telecoms
3 8 (4.85%) Manufacturing
4 4 (2.42%) Legal
5 1 (0.61%) Law
5 1 (0.61%) Advertising
5 1 (0.61%) Retail
5 1 (0.61%) French Language
Libraries, Frameworks & Software Standards
1 6 (3.64%) Middleware
2 5 (3.03%) WebCenter
2 5 (3.03%) .NET
3 3 (1.82%) LAMP
4 1 (0.61%) Software Packaging
4 1 (0.61%) HTML
4 1 (0.61%) COM
4 1 (0.61%) XML
4 1 (0.61%) XSLT
Miscellaneous
1 14 (8.48%) Blackberry
2 6 (3.64%) Computer Science
3 3 (1.82%) Analytical Skills
3 3 (1.82%) LIMS
3 3 (1.82%) PDA
3 3 (1.82%) CCTV
4 2 (1.21%) Clustering
4 2 (1.21%) Client/Server
5 1 (0.61%) EqualLogic
5 1 (0.61%) Enterprise Software
5 1 (0.61%) Statistics
Operating Systems
1 129 (78.18%) Windows
2 78 (47.27%) Windows 7
3 68 (41.21%) Windows Server 2008
4 59 (35.76%) Windows Server 2003
5 50 (30.30%) Windows XP
6 27 (16.36%) Windows 8
7 23 (13.94%) Windows Server 2012
8 15 (9.09%) Linux
9 8 (4.85%) Windows Vista
10 7 (4.24%) Mac OS
11 5 (3.03%) Android
11 5 (3.03%) Windows 2000 Server
12 3 (1.82%) Apple iOS
13 2 (1.21%) UNIX
13 2 (1.21%) Mac OS X
14 1 (0.61%) Windows 2000
Processes & Methodologies
1 28 (16.97%) ITIL
2 21 (12.73%) Service Delivery
3 6 (3.64%) ERP
4 5 (3.03%) Asset Management
4 5 (3.03%) Problem Management
4 5 (3.03%) Mentoring
5 4 (2.42%) Agile Software Development
5 4 (2.42%) Project Management
6 3 (1.82%) Business Continuity
6 3 (1.82%) E-Commerce
6 3 (1.82%) Data Protection
6 3 (1.82%) Time Management
7 2 (1.21%) Software Asset Management
7 2 (1.21%) Line Management
7 2 (1.21%) Network Management
7 2 (1.21%) Software Engineering
7 2 (1.21%) Workflow
7 2 (1.21%) Practice Management
7 2 (1.21%) Service Management
7 2 (1.21%) CAD
Programming Languages
1 12 (7.27%) SQL
2 4 (2.42%) PowerShell
3 2 (1.21%) C#
3 2 (1.21%) PHP
4 1 (0.61%) T-SQL
4 1 (0.61%) VBA
Qualifications
1 12 (7.27%) Microsoft Certification
2 9 (5.45%) ITIL Certification
3 7 (4.24%) Degree
3 7 (4.24%) MCP
4 6 (3.64%) MCSA
4 6 (3.64%) SC Cleared
4 6 (3.64%) Security Cleared
4 6 (3.64%) MCITP
5 4 (2.42%) MCSE
6 3 (1.82%) Cisco Certification
7 2 (1.21%) CCIE
7 2 (1.21%) CCNP
7 2 (1.21%) CCNA
8 1 (0.61%) CCA
8 1 (0.61%) Citrix Certification
8 1 (0.61%) A+ Certification
8 1 (0.61%) VMware Certified Professional (VCP)
8 1 (0.61%) MCDST
Quality Assurance & Compliance
1 16 (9.70%) SLA
System Software
1 97 (58.79%) Active Directory
2 22 (13.33%) VMware Infrastructure
3 21 (12.73%) Hyper-V
4 7 (4.24%) XenApp
4 7 (4.24%) Microsoft App-V
5 6 (3.64%) VMware ESX
6 4 (2.42%) VMware ESXi
6 4 (2.42%) vSphere
7 3 (1.82%) Terminal Services
8 2 (1.21%) Microsoft Virtual Server
9 1 (0.61%) UAG
Systems Management
1 17 (10.30%) SCCM
2 6 (3.64%) WSUS
3 2 (1.21%) SCOM
3 2 (1.21%) Nagios
4 1 (0.61%) NetBackup
4 1 (0.61%) Backup Exec
4 1 (0.61%) Nessus
4 1 (0.61%) SCVMM
Vendors
1 104 (63.03%) Microsoft
2 34 (20.61%) VMware
3 33 (20.00%) Citrix
4 12 (7.27%) Apple
5 10 (6.06%) Cisco
6 9 (5.45%) Avaya
7 6 (3.64%) Oracle
8 4 (2.42%) MobileIron
8 4 (2.42%) Sage
9 3 (1.82%) Symantec
9 3 (1.82%) Remedy
9 3 (1.82%) ServiceNow
10 2 (1.21%) Kaspersky
10 2 (1.21%) SolidWorks
10 2 (1.21%) Mitel
10 2 (1.21%) Dell
11 1 (0.61%) EMC
11 1 (0.61%) Intel
11 1 (0.61%) Lotus
11 1 (0.61%) IBM
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 2 days ago
Halifax, West Yorkshire
QUANTICA
Salary: £18000 - £20000 per annum + bonus of up to £3,000
Posted: 2 days ago
Wakefield, West Yorkshire
Kelway Ltd
Salary: From £20,000 to £22,000 per annum £20,000 - £22,000 + Benefits
Posted: 6 days ago
Rotherham
Capita - ITIN
Salary: £20000.00 - £21000.00 per annum + Pension
Posted: 10 days ago
Leeds, West Yorkshire
RM Education
Salary: £15000 - £18500 per annum + £800 bonus
Posted: 18 days ago