The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Analyst
Rank 115 140 161
Rank change year-on-year
+25 +21
Permanent jobs requiring a Service Analyst 98 76 38
As % of all permanent IT jobs located in Yorkshire 1.805% 1.442% 0.749%
As % of the Job Titles category 1.901% 1.488% 0.780%
Number of salaries quoted 80 65 26
Average salary £21,000 £19,000 £18,150
Average salary % change year-on-year
+10.52% +4.68%
90% offered a salary of more than £17,000 £16,000 £17,000
10% offered a salary of more than £28,000 £25,000 £21,250
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
All Job Titles
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5156 5107 4874
As % of all permanent IT jobs located in Yorkshire 94.95% 96.93% 96.12%
Number of salaries quoted 4075 4201 4158
Average salary £35,000 £34,000 £33,000
Average salary % change year-on-year
+2.94% +3.03%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Yorkshire region.

Yorkshire Service Analyst Salary Trend

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst across the Yorkshire region over the 3 months to 19 June 2013.

Yorkshire Service Analyst Salary Histogram

Service Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Yorkshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire +14 59 £20,000 -6.97% 4
North Yorkshire +7 18 £23,500 +38.23% 5
South Yorkshire +6 14 £20,500 +17.14%
East Yorkshire -2 6 £18,500 -14.13%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Yorkshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 124 (64.92%) ITIL
2 107 (56.02%) Microsoft
3 105 (54.97%) Windows
4 79 (41.36%) Active Directory
5 76 (39.79%) MS Office
6 57 (29.84%) MS Excel
7 54 (28.27%) SLA
8 36 (18.85%) Windows XP
9 35 (18.32%) Windows 7
10 34 (17.80%) MS Exchange
11 30 (15.71%) Microsoft Certification
12 26 (13.61%) Problem Management
13 24 (12.57%) Incident Management
13 24 (12.57%) Citrix
14 20 (10.47%) Management Information System
15 19 (9.948%) Windows Server 2003
16 18 (9.424%) Configuration Management
16 18 (9.424%) Windows Vista
16 18 (9.424%) Windows Server 2008
17 16 (8.377%) Altiris
17 16 (8.377%) Change Management
17 16 (8.377%) MCP
18 15 (7.853%) SQL
18 15 (7.853%) N-Tier
19 14 (7.330%) ITIL Certification
19 14 (7.330%) VMware
19 14 (7.330%) Degree
20 13 (6.806%) Exchange Server 2007
20 13 (6.806%) Service Management
21 12 (6.283%) Blackberry

Service Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Yorkshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (1.047%) .NET
1 2 (1.047%) HTML
1 2 (1.047%) CSS
Application Platforms
1 34 (17.80%) MS Exchange
2 13 (6.806%) Exchange Server 2007
3 7 (3.665%) SharePoint
3 7 (3.665%) CMS
4 6 (3.141%) Exchange Server 2003
4 6 (3.141%) Apache
5 5 (2.618%) IBM Notes
6 4 (2.094%) Exchange Server 5.5
6 4 (2.094%) IIS
7 3 (1.571%) SharePoint 2010
8 2 (1.047%) Exchange Server 2010
8 2 (1.047%) Tomcat
9 1 (0.524%) Lotus Domino
Applications
1 76 (39.79%) MS Office
2 57 (29.84%) MS Excel
3 4 (2.094%) Office 365
4 3 (1.571%) MS PowerPoint
5 2 (1.047%) MS Visio
Communications & Networking
1 10 (5.236%) VoIP
2 7 (3.665%) TCP/IP
2 7 (3.665%) Internet
3 5 (2.618%) LAN
4 4 (2.094%) VPN
4 4 (2.094%) WAN
5 3 (1.571%) PABX
6 2 (1.047%) SMTP
6 2 (1.047%) FTP
6 2 (1.047%) DNS
7 1 (0.524%) PSTN
7 1 (0.524%) MPLS
7 1 (0.524%) ADSL
7 1 (0.524%) Wireless
7 1 (0.524%) DSL
7 1 (0.524%) VLAN
7 1 (0.524%) Cisco IOS
Database & Business Intelligence
1 8 (4.188%) SQL Server
2 3 (1.571%) SQL Server 2005
2 3 (1.571%) SQL Server 2008
3 2 (1.047%) MySQL
3 2 (1.047%) Oracle 8/8i
3 2 (1.047%) SQL Server 2000
3 2 (1.047%) RDBMS
4 1 (0.524%) Data Mining
General
1 11 (5.759%) Finance
1 11 (5.759%) Telecoms
2 6 (3.141%) Legal
3 4 (2.094%) Aerospace
3 4 (2.094%) Military
4 3 (1.571%) Electronics
4 3 (1.571%) German Language
5 2 (1.047%) French Language
6 1 (0.524%) Retail
Miscellaneous
1 20 (10.47%) Management Information System
2 15 (7.853%) N-Tier
3 12 (6.283%) Blackberry
4 11 (5.759%) Statistics
5 4 (2.094%) Cloud Computing
6 2 (1.047%) Clustering
7 1 (0.524%) Mainframe
7 1 (0.524%) CMDB
Operating Systems
1 105 (54.97%) Windows
2 36 (18.85%) Windows XP
3 35 (18.32%) Windows 7
4 19 (9.948%) Windows Server 2003
5 18 (9.424%) Windows Vista
5 18 (9.424%) Windows Server 2008
6 9 (4.712%) Linux
7 6 (3.141%) UNIX
8 5 (2.618%) Windows 2000
9 4 (2.094%) Red Hat Enterprise Linux
9 4 (2.094%) Windows NT
10 2 (1.047%) Apple iOS
10 2 (1.047%) Windows 2000 Server
Processes & Methodologies
1 124 (64.92%) ITIL
2 26 (13.61%) Problem Management
3 24 (12.57%) Incident Management
4 18 (9.424%) Configuration Management
5 16 (8.377%) Change Management
6 13 (6.806%) Service Management
7 12 (6.283%) Service Delivery
8 8 (4.188%) Document Management
8 8 (4.188%) E-Commerce
9 7 (3.665%) Logistics
9 7 (3.665%) Content Management
9 7 (3.665%) Change Control
10 6 (3.141%) Validation
11 5 (2.618%) Continuous Improvement
11 5 (2.618%) Trend Analysis
12 4 (2.094%) ITIL V3
12 4 (2.094%) Root Cause Analysis
12 4 (2.094%) Time Management
12 4 (2.094%) Communications Security
12 4 (2.094%) Information Management
Programming Languages
1 15 (7.853%) SQL
2 3 (1.571%) PL/SQL
3 2 (1.047%) C
3 2 (1.047%) Java
Qualifications
1 30 (15.71%) Microsoft Certification
2 16 (8.377%) MCP
3 14 (7.330%) ITIL Certification
3 14 (7.330%) Degree
4 6 (3.141%) MCDST
4 6 (3.141%) MOS
5 4 (2.094%) MCITP
6 3 (1.571%) MCSE
6 3 (1.571%) MCSA
7 2 (1.047%) Cisco Certification
7 2 (1.047%) CCNA
8 1 (0.524%) A+ Certification
8 1 (0.524%) Network+ Certification
8 1 (0.524%) MCTS
Quality Assurance & Compliance
1 54 (28.27%) SLA
2 3 (1.571%) QA
3 1 (0.524%) ISO/IEC 27001
System Software
1 79 (41.36%) Active Directory
2 7 (3.665%) VMware Infrastructure
3 4 (2.094%) MetaFrame
4 2 (1.047%) Hyper-V
4 2 (1.047%) XenApp
5 1 (0.524%) Terminal Services
Systems Management
1 9 (4.712%) DameWare
2 6 (3.141%) ServiceCenter
2 6 (3.141%) OpenView
3 4 (2.094%) Unicenter
4 2 (1.047%) SCCM
5 1 (0.524%) WSUS
5 1 (0.524%) SCOM
5 1 (0.524%) HP Data Protector
Vendors
1 107 (56.02%) Microsoft
2 24 (12.57%) Citrix
3 16 (8.377%) Altiris
4 14 (7.330%) VMware
5 9 (4.712%) Bomgar
6 8 (4.188%) HP
7 7 (3.665%) Lotus
7 7 (3.665%) Remedy
8 6 (3.141%) Symantec
8 6 (3.141%) Apple
9 5 (2.618%) Oracle
9 5 (2.618%) Cisco
10 4 (2.094%) Red Hat
10 4 (2.094%) CA
11 2 (1.047%) EPiServer
11 2 (1.047%) Open Text
11 2 (1.047%) Pegasus
11 2 (1.047%) Sage
12 1 (0.524%) McAfee
12 1 (0.524%) Avaya
North Yorkshire
A market leading financial services client based in North Yorkshire has a permanent opportunity for a Service Desk Analyst.The main purpose of the role is to:* To...
Volt
Salary: £15000 - £15500 per annum + Total Package of £18,500
Posted: 17 June 2013
Harrogate, North Yorkshire
ITIL knowledge is essential and ITIL foundation certificate is desirable *Experience of a Customer Services environment *Knowledge of Microsoft Applications and good general computer skills are needed *Strong...
RDF Resources
Salary: £15500 per annum + benefits upto £18500
Posted: 17 June 2013
Harrogate, North Yorkshire
Harrogate A Service Desk Analyst is required for an interesting opportunity with one of the UK's most critical financial organisations to be responsible for the for being...
Experis IT
Salary: excellent benefits
Posted: 17 June 2013
North Yorkshire
Ensure user records are kept up to date in the CMDB *Answering 80% of calls within 20 seconds *Resolving incidents first time wherever possible to meet 80% first...
Capita Resourcing - Jobs at Capita
Salary: £16000.00 - £19500.00 per annum
Posted: 14 June 2013
Leeds, West Yorkshire
My client is looking for someone with: * A good technical knowledge of Windows XP, Vista and 7. * Windows Server and MS Exchange Administration/support including Active Directory * Microsoft...
Lorien Resourcing
Salary: £16000 - £18000 per annum
Posted: 18 June 2013
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: 14 June 2013
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 18 June 2013
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