The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 70 83 73
Rank change year-on-year
+13 -10
Contract jobs requiring a Service Analyst 43 31 23
As % of all contract IT jobs located in Yorkshire 2.279% 1.347% 1.284%
As % of the Job Titles category 2.414% 1.424% 1.370%
Number of daily rates quoted 9 5 0
Average daily rate £120 £225 -
Average daily rate % change year-on-year
-46.66% -
UK excluding London average daily rate £120 £138 £125
% change year-on-year
-12.72% +10.00%
Number of hourly rates quoted 11 8 7
Average hourly rate £10.65 £13.50 £11.00
Average hourly rate % change year-on-year
-21.11% +22.72%
90% offered a hourly rate of more than £8.76 £11.13 £9.20
10% offered a hourly rate of more than £110.00 £23.00 £15.26
UK excluding London average hourly rate £12.50 £13.00 £12.30
% change year-on-year
-3.84% +5.69%
All Job Titles
Yorkshire
Contract IT job ads with a match in the
Job Titles category
1781 2177 1679
As % of all contract IT jobs located in Yorkshire 94.38% 94.61% 93.75%
Number of daily rates quoted 907 1163 786
Average daily rate £320 £325 £325
Average daily rate % change year-on-year
-1.53% -
90% offered a daily rate of more than £200 £188 £205
10% offered a daily rate of more than £450 £450 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 112 116 121
Average hourly rate £13.00 £14.00 £17.50
Average hourly rate % change year-on-year
-7.14% -20.00%
90% offered a hourly rate of more than £10.30 £10.30 £7.83
10% offered a hourly rate of more than £34.45 £30.00 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire Service Analyst Jobs Demand Trend

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Yorkshire region.

Yorkshire Service Analyst Daily Rate Trend

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Yorkshire region.

Yorkshire Service Analyst Hourly Rate Trend

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the Yorkshire region over the 3 months to 22 May 2013.

Yorkshire Service Analyst Hourly Rate Histogram

Service Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the Yorkshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
West Yorkshire +13 36 £115 -48.88%
South Yorkshire -1 5 £120 -
North Yorkshire 0 2 £120 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Yorkshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 48 (52.75%) Windows
2 44 (48.35%) Active Directory
3 35 (38.46%) ITIL
4 34 (37.36%) Microsoft
5 23 (25.27%) SLA
6 20 (21.98%) Windows XP
7 19 (20.88%) MS Office
8 17 (18.68%) MS Excel
8 17 (18.68%) Windows 7
9 16 (17.58%) Telecoms
10 14 (15.38%) Citrix
11 13 (14.29%) Service Management
12 12 (13.19%) LAN
13 11 (12.09%) WAN
13 11 (12.09%) MS Exchange
13 11 (12.09%) Windows Server 2003
14 10 (10.99%) Incident Management
15 8 (8.791%) Windows 2000
16 7 (7.692%) Exchange Server 2007
16 7 (7.692%) Fault Management
17 6 (6.593%) Exchange Server 2003
17 6 (6.593%) Problem Management
17 6 (6.593%) CA
17 6 (6.593%) Unicenter
18 5 (5.495%) Windows NT
18 5 (5.495%) Management Information System
18 5 (5.495%) Root Cause Analysis
18 5 (5.495%) Security Cleared
18 5 (5.495%) Windows Server 2008
19 4 (4.396%) MCDST

Service Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Yorkshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (1.099%) COM
Application Platforms
1 11 (12.09%) MS Exchange
2 7 (7.692%) Exchange Server 2007
3 6 (6.593%) Exchange Server 2003
4 2 (2.198%) Lotus Notes
5 1 (1.099%) Lotus Domino
5 1 (1.099%) SharePoint
5 1 (1.099%) Exchange Server 5.5
5 1 (1.099%) Exchange Server 2010
Applications
1 19 (20.88%) MS Office
2 17 (18.68%) MS Excel
3 1 (1.099%) Spreadsheet
Communications & Networking
1 12 (13.19%) LAN
2 11 (12.09%) WAN
3 2 (2.198%) ADSL
3 2 (2.198%) Broadband
3 2 (2.198%) TCP/IP
3 2 (2.198%) VPN
4 1 (1.099%) Intranet
4 1 (1.099%) Internet
4 1 (1.099%) VLAN
General
1 16 (17.58%) Telecoms
2 3 (3.297%) Military
2 3 (3.297%) Electronics
2 3 (3.297%) Aerospace
3 2 (2.198%) Legal
3 2 (2.198%) Finance
4 1 (1.099%) Manufacturing
4 1 (1.099%) Retail
4 1 (1.099%) French Language
4 1 (1.099%) German Language
4 1 (1.099%) Spanish Language
Miscellaneous
1 5 (5.495%) Management Information System
2 4 (4.396%) NHS
3 3 (3.297%) Blackberry
4 2 (2.198%) PDA
4 2 (2.198%) Chip and PIN
5 1 (1.099%) E-Learning
Operating Systems
1 48 (52.75%) Windows
2 20 (21.98%) Windows XP
3 17 (18.68%) Windows 7
4 11 (12.09%) Windows Server 2003
5 8 (8.791%) Windows 2000
6 5 (5.495%) Windows NT
6 5 (5.495%) Windows Server 2008
7 2 (2.198%) Windows Vista
7 2 (2.198%) UNIX
Processes & Methodologies
1 35 (38.46%) ITIL
2 13 (14.29%) Service Management
3 10 (10.99%) Incident Management
4 7 (7.692%) Fault Management
5 6 (6.593%) Problem Management
6 5 (5.495%) Root Cause Analysis
7 4 (4.396%) Change Management
7 4 (4.396%) ITSM
8 3 (3.297%) Service Delivery
8 3 (3.297%) Information Management
8 3 (3.297%) Communications Security
9 2 (2.198%) Data Analysis
9 2 (2.198%) Configuration Management
10 1 (1.099%) Project Management
10 1 (1.099%) Business Analysis
10 1 (1.099%) Infrastructure Management
Programming Languages
1 1 (1.099%) C
Qualifications
1 5 (5.495%) Security Cleared
2 4 (4.396%) MCDST
3 3 (3.297%) ITIL Certification
3 3 (3.297%) MOS
3 3 (3.297%) SC Cleared
4 2 (2.198%) Microsoft Certification
4 2 (2.198%) A+ Certification
4 2 (2.198%) MCP
Quality Assurance & Compliance
1 23 (25.27%) SLA
2 2 (2.198%) QA
System Software
1 44 (48.35%) Active Directory
Systems Management
1 6 (6.593%) Unicenter
Vendors
1 34 (37.36%) Microsoft
2 14 (15.38%) Citrix
3 6 (6.593%) CA
4 4 (4.396%) HP
5 2 (2.198%) Lotus
6 1 (1.099%) Avaya
6 1 (1.099%) Dell
6 1 (1.099%) Cisco
6 1 (1.099%) CheckPoint
6 1 (1.099%) VMware
Leeds, Yorkshire
Essential skills - Active Directory - NHS mail - Knowledge of Windows operating systems- Previous Help Desk experience (Call Logging) - Excellent Communication Skills Any previous experience working in the NHS is...
Hays Specialist Recruitment
Rate: £10.00 - £11.30 per hour
Posted: 11 May 2013
Leeds, West Yorkshire
You will have strong service desk / desktopsupport experience, gained in an ITIL environment, with good knowledge ofWindows XP, Windows 7, PCs, PC Builds with excellent customer service,communication...
4it Recruitment Ltd
Rate: Market Rate
Posted: 20 May 2013
Leeds, Yorkshire
You are responsible for monitoring service performance against SLAs, and the full end to end management of all service incidents and cases raised on behalf of customers. You...
Hays Specialist Recruitment
Rate: £100.00 - £120.00 per day
Posted: 4 May 2013
Leeds, Yorkshire
Service Change Analyst required for an initial 6 month contract working for my client based in Leeds.
Hays Specialist Recruitment
Rate: £100.00 - £120.00 per day
Posted: 8 May 2013