201 to 225 of 809 Service Delivery Jobs in England

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher … offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

operational and clinical targets. You will be responsible for line managing clinical staff whilst also holding a small caseload and having oversite of the delivery of service with in your area. Main duties of the job 1) To provide an efficient, effective, comprehensive and specialist MHST experience for … s 5) To monitor and guide the team in ensuring we meet safety benchmarks set by NELFT and the CQC, as well as ensuring delivery of interventions are carried out in line with NICE, guidance with Routine Outcome measures to monitor efficacy of intervention. 6) To support Operational manager … with day to day running of the service, including support with recruitment, sickness, Healthroster management, organising and chairing meetings and undertaking audits. 7) To act as an autonomous professional fully registered with the appropriate professional or regulatory body (e.g. HCPC, NMC). About us Starting with NELFT NELFT place more »

operational and clinical targets. You will be responsible for line managing clinical staff whilst also holding a small caseload and having oversite of the delivery of service with in your area. Main duties of the job 1) To provide an efficient, effective, comprehensive and specialist MHST experience for … s 5) To monitor and guide the team in ensuring we meet safety benchmarks set by NELFT and the CQC, as well as ensuring delivery of interventions are carried out in line with NICE, guidance with Routine Outcome measures to monitor efficacy of intervention. 6) To support Operational manager … with day to day running of the service, including support with recruitment, sickness, Healthroster management, organising and chairing meetings and undertaking audits. 7) To act as an autonomous professional fully registered with the appropriate professional or regulatory body (e.g. HCPC, NMC). About us Starting with NELFT NELFT place more »

Do you love speaking with customers and clients and helping them to resolve their queries? If yes, we’d love to talk! Role Info: Service Desk Associate Crawley, West Sussex/Hybrid Opportunities £30,000 - £40,000 Plus benefits including pension, private health insurance, tech allowance and more… Level … Entry Level/Junior Values: Transparency, Authenticity, Hungry to Learn, Accountability, Customer-Centricity, Effective Collaboration, Autonomy Product/Service: We deliver strategy-led solutions that address the most important technological challenges: cyber resilience and hybrid cloud infrastructure Clients include: David Lloyd Clubs, Sony, Polestar, Royal Albert Hall Awards: SME … News Best Cyber Resilience Service Provider 2023, CRN Channel Awards 2022 Highly Commended, Lloyds Bank New Business of the Year 2022 Finalist, Corporate Live Wire Innovation and Excellence Awards 2022 About Us: We're a vibrant technology solutions provider delivering transformation projects across the UK. Our excellent reputation has more »

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to … IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This … will manage the IT Helpdesk team, developing and assisting members of the IT team Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior level including the development of increased technical standards and more »

Role Purpose: The Delivery Director will be responsible for leading the delivery of a modernised Human Capital Management (HCM) solution to replace a legacy core HR system and a number of associated point solutions across areas such as recruitment and learning. This role will lead all aspects of … programme delivery over a multi-year period, ensuring the programme comes in on time, budget and delivers the planned benefits to meet the complex needs of a multi-stakeholder environment. This role is pivotal in ensuring that the charity can effectively support its beneficiaries through the efficient use of … modern technology and processes, ultimately enhancing the overall service delivery to armed forces veterans and their families. The Delivery Director will be a key figure in driving this significant change within the organisation. Key Deliverables: Ownership and responsibility for successful end-to-end programme design and delivery more »

Job Title: Service Desk Manager Location: Cheshire/South Manchester Salary Range: up to £55 plus benefits (depending on experience) Your Schedule: This role is primarily on-site, requiring a presence 5 days a week. Flexibility in start and end times is available as needed, aligning closely with our … industry company seeking to build out an IT hub in the Greater Manchester/Cheshire area. First point of call is to acquire a Service Desk Manager with a growth mindset, positive attitude and high energy who can lead a team. As the IT Service Desk Manager, you … will pioneer the creation and management of our new IT service desk. This is a rare greenfield opportunity where you'll select the best people and tools, and implement efficient processes to set the foundation for a high-performing IT service desk. You'll drive a culture of more »

Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse practice areas, and a … business model, offering ongoing support and development programmes for you to succeed. The Role: Leading and managing support Analysts and third-party resources Ensuring service level agreements (SLAs) are met or exceeded by monitoring service desk performance and implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid more »

1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To … ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase with internally more »

p/a + robust benefits package Liverpool I'm currently recruiting for a Senior Technical Services Manager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with 3 direct reports), we are looking for someone from either from … a mechanical or electrical maintenance background to oversee operational delivery across all PPM and reactive works. With the 3 TSM's reporting into the role, the Senior TSM will focus on KPI delivery and technical compliance across the estate – we are looking for someone who can build processes … from the ground up to improve service delivery. The role would suit someone with a strong operational background who can strategically lead the team, improving culture and service delivery while driving compliance on HTM's through robust AP/CP appointments. Duties of the role include: Management more »

Job summary To deliver a market-leading digital pathology platform and solutions, NPICs digital pathology service is underpinned by Information Technology and supported by central funding from NHS England, Innovate UK and the Office for Life Sciences in-excess. With a number of Trusts currently utilising its services, NPIC … has a pipeline of over 30 NHS Trusts looking to adopt its digital platform. You will play a key role in the delivery of a high-quality digital pathology programme, platform and associated operations and services. This requires an individual who is driven, ambitious and passionate about patient care … support the Programme Director, Deployment Director & Programme Head, by providing a senior general management resource, capable of co-ordinating digital transformation projects and initiatives, delivery of business operations, workforce and financial planning and management across the Programme as well as handling ad hoc issues delegated by the Programme Exec more »

committed to equality and being fully inclusive. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … the future of fusion energy. As an IT Support Technician , you will play a pivotal role in providing 1st line (Service Desk) and 2nd line (PC Support) IT support services for business and operational IT systems. The role sits within the IT Service Desk Section in the Service … sites. This includes data networks, desktop computing, filesystems, UNIX, Linux and Windows server systems and JET data acquisition and storage tools. It also provides service desk support and operational management of UKAEA computer rooms. A key part of the role is that First Contact with end users, so a more »

infrastructure landscape, and assess suitability to move to the target hosting platform. Once this is determined, the team will then work with the application service providers and the cloud hosting technical teams to migrate or re-platform the applications over in a controlled and staged manner. Job Responsibilities Conduct … discovery activities with new prospective tenants and coordinate migration/transition activity with them and the hosting service delivery team, including reporting and managing aspects of the roadmap and alignment of dependencies with tenants. Plan and track dependencies between service and tenant, for example keeping prospective tenants … up to date with service roadmap to enable effective planning of the optimum time and workloads for migration where dependencies on new service features are identified. Produce clear status reports to keep all stakeholder informed of progress, risks, dependencies and issues. Customer and service focussed, ability to more »

opportunity for an experienced IT professional to support general server applications. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to all UK based divisions to successfully enable operational business and operational delivery. This role is responsible for supporting … effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool and this must be … all critical and high priority incidents to line and senior management · Report recurring incidents to problem analyst teams and line management · Proactively contribute to service improvement initiatives · Provide technical expertise and assistance on project assignments Behavioural skills required: · Must have very good customer facing skills and be well presented … and sound ethical workplace practices · Must be able to work alone and unsupervised, taking the initiative when necessary · Has an understanding and respect for service delivery processes Technical skills required: Experience of operating within a Service Desk environment and team, supporting users either remotely or onsite and more »

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous... more »

leading CAB review meetings. You will be responsible for developing and owning the relationships between the Change and Asset & Configuration Management team and the Service owners, whilst ensuring the Change and Asset & Configuration Management Process and CMDB are fit for purpose with integrated dependencies, used in a compliant manner … and implementing Data Connection enhancements (automation). Change Management - Administering the various change processes, reviewing RFCs, providing guidance and support to change requesters Continual Service Improvement - Be actively involved in identifying, developing and implementing service improvements. Configuration Management – Develop Process and governance, manage daily exceptions/workload, Identify … Configuration Management function. Technical expertise and the ability to apply functional knowledge to complex and diverse situations Experience of working within an ITIL based service delivery model. Knowledge of managing performance with internal delivery teams within a service frame work, including SLAs and KPIs Services offered more »

professional to support applications used by our Engineering and Manufacturing functions. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to UK based divisions to successfully enable business operations. This role is responsible for supporting and maintaining the full … out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

Quantum Computing company to drive the successful deployment of their quantum computing solutions and manage funded projects across multiple teams. RESPONSIBILITIES Strategise and Implement Delivery Solutions: Develop and execute delivery strategies and project management methodologies to ensure the successful deployment of our quantum computing solutions and the completion … executive team to create and implement strategies that align with the company’s goals and growth objectives. Manage client relationships from pre- to post-delivery in collaboration with Sales and the Commercial team. Develop and maintain strong relationships with clients, ensuring their needs and expectations are met to foster … long-term partnerships. Oversee all Service Level Management activities, including regular Service Delivery reviews to assess performance against agreed service levels, and implement remedial or preventative actions as needed. Proactively identify risks and develop mitigation strategies to minimise their impact on project timelines and deliverables. Develop more »

required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP … SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service requirements Record and … update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in Microsoft more »

of Lewisham & Greenwich NHS Trust. We are looking to recruit a motivated Physiotherapist to provide clinical, operational and professional leadership to the inpatient physiotherapy service at UHL. You will jointly lead a large team of physiotherapists (approximately 55 staff) providing therapy to patients in wide-ranging inpatient environments. This … is now ready to expand knowledge and skills to work in this key leadership role. You will be passionate about improving the inpatient physiotherapy service and working collaboratively with the wider Trust to support patient care.. Main duties of the job Your responsibility will be for inpatient physiotherapy at … Summary: To lead the UHL Inpatient Physiotherapy team and carry a clinical caseload. To provide clinical, professional and operational leadership to the Inpatient Physiotherapy service for UHL working in collaboration with outpatient physiotherapy lead and head of adult physiotherapy as required. To work closely with head of adult physiotherapy more »

ensure an effective, efficient and compliant operation that meets all the conflicting needs of the business. Ensure that the short-term resource plan satisfies service and compliance requirements. Delivering exceptional customer service at every touchpoint. You will play a pivotal role in the delivery of the Aether … customer service standards, supporting the Aether operation to deliver Manchester Airports most premium customer journey. Responsible for opening and closing Aether terminal and facilities. Undertake equipment checks and testing of operational areas and write duty logs and notices with agreed protocols. Respond to security breaches, incidents and emergencies, taking … on-the-job coaching, however you do need: Excellent leadership and people management skills Experience of leading and managing a team in a legislated service delivery environment First class customer service skills able to demonstrate experience of building effective, lasting professional relationships with customers. Excellent resource utilisation more »

role is a hybrid mix of regular site and office attendance, alongside agile home working. Within this role, you will be part of the Service Delivery Team dedicated to depot capitol delivery in the Midlands. This role plays a pivotal part in supporting the local economy making … we manage and the way it connects millions of lives every year. What Youll Be Leading On: Managing the development of the design and delivery of Capitol delivery projects, developing and establishing project plans, and reporting on project health, progress and variances at appropriate review points. Commissioning and … managing the performance of delivery partners, ensuring that project objectives and requirements are clearly understood. Identifying and evaluating efficiencies, risks, issues, dependencies and constraints associated with the project, escalating where appropriate and developing, agreeing and implementing solutions. Compliance with relevant health and safety legislation, including CDM Regulations 2015, and more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity … for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to deliver high-quality … IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £31,924 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »