76 to 100 of 764 Service Delivery Jobs in England

availability, performance, and security of live services, ensuring uninterrupted access and reliability for all users. Actively seek out opportunities for enhancement and collaborate across Service teams to support the Service Continuous Service Improvement Programme, elevating service performance, reducing costs, minimising technical debt, and strengthening security measures. … development of the live services IT strategy, aligning it with organisational objectives to optimise systems and drive innovation. Develop and refine the IT Operations service, aligning it with strategic visions and future operational enhancements. Lead the effective management of Azure cloud services, ensuring operational excellence in cloud service delivery, efficient maintenance, and compliance with Disaster Recovery Plans. Manage internal and partnered application support functions, ensuring adherence to architecture standards and positively impacting the broader business strategy. Support new business initiatives and service improvements through effective reporting mechanisms, tracking progress and outcomes. Implement Waterfall and Agile more »

of technical support to clients & colleagues, including issues relating to hardware, software & the cloud. Role First point of contact for all ICT incidents and service requests, providing a customer focused ICT first/second line support service. Assess all incidents and requests; record them in the ICT service …/problem management, change control, process and systems procedures to aid in the effective running of the systems and the services Contribute to the delivery and development of the ICT service to support the Group’s objectives. Keep up to date with IT and share your knowledge to … of all Group’s ICT Policies and ICT legislations including the Data Protection Act, Computer Mis-use Act Other duties as requested by the Service Delivery Team Leader/Service Delivery Manager. Keep the ICT management team informed of any irregularities, potential risks or system failures more »

IT Service Delivery Engineer Corsham SN13 Salary £45,000 - £70,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for … Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a Lead IT Service Delivery Engineer that brings a methodical and dedicated approach to R&D, problem solving, and are able to act quickly in assessing a … situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with solutions that ensure business continuity or more »

Service Delivery Data Analyst c.6 Month Temporary Contract Full Time Hours & Office Based Melksham Up to c.£40,000 Do you possess advanced Excel skills? Do you have experience with any data visualisation tools such as Power BI? Are you immediately available and interested in a … is a dynamic business and they are looking for an individual to process, analyse and summarise data for reporting and the improvement of their service delivery. Duties will include;- Extract data from various sources for visualisation in QLIK, Excel etc. Participate in value stream mapping activities and improvement activities. … Produce service delivery related KPI's and pareto analysis. Use data to initiate improvement action. Work to automate reports in order to streamline the reporting process. Communicate effectively with senior stakeholders and deliver insights effectively to both technical and non-technical members of staff. Supporting escalation issues with more »

engineer with this position being based solely at Sizewell, but in time this will evolve into being part of a team consisting of System & Service Engineers. The Senior Systems Engineer is responsible for: * Systems, infrastructure and user device remedial maintenance - responding to customer reported incidents which are escalated from … the customer, within an SLA framework, ensuring all incidents are resolved or services restored within SLA * Preventative Maintenance – completing system and infrastructure service visits to a planned schedule including conformance to specifications equipment audits/triage, cosmetic repairs & equipment programming * Minor Works - ensuring customers requests (Moves, Adds, Changes or … Terminations) are delivered within expected timeframes * Vehicle Installations – Installation of communication equipment into motorized & non- motorised vehicles * Radio signal strength coverage testing * Project delivery – Assist or deliver Project Engineering tasks as required to agreed timescale and standards * Works with key customers or contractors to deliver radio service across more »

Job Title: Planning Coordinator Job Type: Permanent Location: Solihull (Hybrid) Salary: Up to £32,000 D.O.E Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of the worlds … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

lead on small projects and/or large changes. Manage a portfolio of projects & changes. Deliver business requirements benefits, cost reductions and/or service improvements. Process Design - Provide Business Process design & documentation expertise. Test & Training - Test, Implement & Train - facilitate with System & User Acceptance Testing. Support the Business Partner … defining the HR Technology/Systems strategy. Provide leadership to Business Analyst & Functional Consultants & projects teams consisting of - BA’s, Infrastructure Analysts, Solution Designers, Service Delivery & Outsource partners. Lead Continuous Improvement for the BA team. Chair Business Change boards - qualify, prioritise & schedule the backlog of change requests & enhancements. … Payroll & T&A systems experience. Strong Analytical skills. Leadership - ability to lead Business Analysts & Functional Consultants & projects teams - BA’s, Infrastructure Analysts, Solution Designers, Service Delivery & external resources. IT Service Delivery & HR Systems Application support experience. Knowledge of how IT Applications - can maximise business advantage. Participating more »

candidate will possess a broad range of IT skills including infrastructure management, networking, and desktop support. They will have strong project management capabilities, exceptional service delivery experience, and be comfortable working in a hands-on technical capacity. This role involves managing a small team of engineers to ensure … within scope, and within budget. Collaborate with stakeholders to define project requirements and deliverables. Monitor project progress and provide regular updates to senior management. Service Delivery: Ensure a high level of IT service delivery and customer satisfaction. Develop and implement IT service management best practices … policies, and procedures. Monitor and analyse service performance metrics and take corrective actions as necessary. Team Management: Lead and mentor a small team of IT engineers. Provide guidance, training, and professional development opportunities to team members. Conduct performance evaluations more »

National Highways have an excellent opportunity for a Service Delivery Manager join our team in the North West region. The Service Delivery Manager will oversee and control the delivery of maintenance and repair works across the Region, ensuring all activities, whether routine or reactive, meet more »

Are you a dynamic leader with a passion for service excellence? SMT GB, based at Duxford, is looking for a talented Service Delivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary plus … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing service delivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety … opportunity employer. We look forward to welcoming you to the team! If you're ready to take on a challenging yet rewarding role in service management and contribute to the success of a leading organization, we want to hear from you! Join SMT GB and be part of a more »

Are you a dynamic leader with a passion for service excellence? SMT GB Horsham, are looking for a talented Service Delivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary plus benefits which … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing service delivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety … We look forward to welcoming you to the team! Join SMT GB and be part of a team that's committed to excellence in service delivery. Apply now and embark on a fulfilling career journey with us more »

career into the offshore energy sector? We are seeking a dynamic individual to join our team as an Offshore Administrator. As part of our service delivery team, you'll thrive in a fast-paced environment, ensuring excellence in administrative support. Job Scope: Join us in facilitating seamless offshore … operations. As an Offshore Administrator, you'll provide vital administrative support to our Service Delivery Coordinator and Offshore Delivery Team. Your responsibilities will include liaising with various stakeholders, managing paperwork, personnel transfers, equipment deliveries, and logistical services. Your commitment to building effective relationships will be key to … paced administration role essential. in Microsoft Office applications (Word, Excel, PowerPoint). Key Role Areas & Tasks: Administration Support: Provide comprehensive administrative support to the delivery team, including managing offshore stores, timesheets, personnel queries, and logistics administration. Personnel Logistics: Coordinate travel arrangements, maintain contact sheets, and manage PPE and tools more »

secure mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager ! Careers at TCS: It means more TCS is a purpose-led transformation … Manager , you will serve as the process owner of all assurance activities related to the availability, integrity and confidentiality of customer’s managed security service provision and business information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract … within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base, sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery more »

high profile sports clubs and global sporting events. Although relatively small in the UK, the team is supported by international colleagues to enable the delivery of an impeccable service & customer experience. The organisation is ambitious for the future and are looking to identify and appoint a General Manager … capable of not only maintaining the high standards of service delivery to some of the most important moments in global sport, but also an individual with a hunger to grow the business commercially, with the addition of new, profitable sports contracts from across the international sports industry. You … brand operating in the sports industry and have previous skills and experience in effectively leading, motivating and managing a small team of technology and service delivery professionals. Working with autonomy, you will drive the strategic direction of the business ensuring commercial growth through the development of new & existing more »

in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities Service Delivery Manager will see you reporting to the Facilities Estate Manager. While the successful candidate will be the line manager for a team … of 16 employees based in Bristol. Job Summary As the new Facilities Service Delivery Manager, you will be tasked with becoming a key member of the Facilities & Estate Management team. You will be responsible for the day-to-day monitoring and management of the services delivered. These are … highlighted below: Maintainance Catering Housekeeping Landscaping While the successful candidate will be expected to take a productive approach in the monitoring and delivery of services by contractors and the safe delivery of the department services. Additionally, the role will require a close working relationship with other departments within more »

technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »

technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »

Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will … be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's and PIP's and take ownership of … EUC support and assist the site services team with resource scheduling for technician site visits when the ICT Service delivery Team Lead is on leave or otherwise unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and more »

Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will … processes, identifying areas for enhancement, and driving the implementation of new processes, all while fostering engagement among stakeholders to foster a culture of continual service improvement. A key aspect of your responsibilities will involve producing comprehensive reports and leveraging data analysis to pinpoint trends and areas of focus. This … necessary. Key Deliverables: Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »

will be working in a challenging and interesting environment and will be responsible for providing a high and comprehensive level of administrative and customer service skills which will enable them to deal with service users in a courteous, polite and helpful manner and ensure that any concerns or … will be required to use their initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires. The successful candidate will have experience of working to deadlines, prioritising workloads, maintaining a positive, proactive approach to work. Co-ordinate the administrative … function within the teams to deliver an efficient and effective service that supports clinical service delivery, service management, service users and carers. About us At Barnet, Enfield and Haringey NHS Community and Mental Health Trust our staff and service users have worked closely to more »

client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating … our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous more »

Job summary As a Member Services Project Manager at Trust Primary Care Ltd, you will play a pivotal role in ensuring the implementation and delivery of high-quality services to our 16-member General Practices across Bradford. You will be responsible for overseeing all aspects of member services, ensuring … a seamless experience for our members while maintaining compliance with NHS regulations and standards. The Project Manager for Member Services will lead service design and delivery projects, providing guidance, support, and training to ensure exceptional service delivery and successful implementation. Main duties of the job 1. … Service Development and Implementation 2. Compliance and Quality Assurance 3. Stakeholder Engagement 4. Training and Development About us Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our aim is to shape the future of primary care, delivering the highest more »