judgement. Be comfortable working to deadlines in an occasionally pressured environment. Experience in digital transformation roles desired but not essential. Understanding of Change Management (ITIL/Prosci qualification preferred). A passion for Cloud technology and desire to keep up to date with industry products and services more »
. A bachelor's degree in Computer Science or a related field is required, with a master's degree and relevant certifications (e.g, TOGAF, ITIL, PMP, Agile) preferred. Additional Responsibilities: Develop & implement technology strategy Lead, mentor & manage solution designers and architects Oversee design, development and deployment Ensure infrastructure security, scalability more »
networking and associated infrastructure support system for large corporate environments. Desirable Cisco CCNA relavant qualification Network agnostic or vendor accreditation e.g. Comp TIA Network+ ITIL Foundation v3 Experience Essential Experience gained in an ICT support role in Telecommunications in a broad and complex network and security environment. Experience of working more »
incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support documentation, adopting ITIL processes and procedures The successful applicant will have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in more »
support effective IT service management Understanding of IT service and performance management processes and practices. Previous service desk or incident management experience is desirable. ITIL 4 foundation is desirable. more »
Reading, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
Degree in a STEM Category (Science, Technology, Engineering or Mathetmatics) A Full UK Driving license A strong interest in IT Infrastructure & knowledge (familiarity with ITIL a plus) Strong written and verbal communication Due to the nature of work undertaken at our client's site, incumbents of these positions are required more »
in a fast-paced environment and adaptable to continuous change Desirable Experience of Financial Services IT environment Understanding of SS&C products and services ITIL V3 (or above) Foundation EEO Statement/Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented more »
management and ticket handling Experience of working to SLA's and KPI measures Experience of using/contributing to a Knowledge base Understanding of ITIL is beneficial Strong interpersonal and relationship building skills. The ability to communicate effectively verbally and in writing Team Player, willing to help and support others. more »
Bletchley, Milton Keynes, Buckinghamshire, United Kingdom
Acora
management and ticket handling Experience of working to SLA's and KPI measures Experience of using/contributing to a Knowledge base Understanding of ITIL is beneficial Strong interpersonal and relationship building skills. The ability to communicate effectively verbally and in writing Team Player, willing to help and support others. more »
working knowledge of an appropriate enterprise architecture methodology or Framework such as TOGAF Certification or demonstrable working knowledge of associated frameworks or methodologies (e.g., ITIL, PRINCE2, MSP, UML etc.) Desirable Postgraduate management qualification or demonstrable skills in management gained through experience. Professional qualification in at least one technical discipline (such more »
with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in informationtechnology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and more »
release & deployment of any associated service asset. Experience Previous experience working in Agile based environment including DevOps. Strong Customer Service Management experience and skills. ITIL Foundation certification. Strong Change, Release and Service Asset & Configuration Management experience. Strong supplier and stakeholder management skills. Strong communication, influencing and analytical skills. Working knowledge more »
depth and reach within the wider organisation to improve working relationships. and Risk management. SPOC for escalations and incident crisis management Ensure adherence to ITIL service management methodology in the delivery of Managed Services. Identify where process gaps exist and work with business stakeholders to review and refine them. Take more »
Liverpool University Hospitals NHS Foundation Trust
Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »
Cheshire and Wirral Partnership NHS Foundation Trust
Knowledge of current issues within health/social care settings Knowledge of Systm One configuration Knowledge of Test Scripts and system testing Use of ITIL in a work environment Experience Essential Experience of training and/or sharing knowledge Experience of working in a busy environment and dealing with all more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
S-SA Digital
Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional more »
be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »
Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mind-set with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving more »
a complex technology estate serving digital products to customers and internal usersDemonstrated application of best practices to assess service performance through frameworks such as ITIL, DevOps, SAFe and Site Reliability Engineering Experience implementing reporting and dashboarding capabilities using PowerBI, ServiceNow, Azure DevOps and Confluence Understanding of agile/digital software more »
cloud environments AWS/Azure Qualifications: Cyber/Information Security certifications or related -includingMScInfoSec,CISM,CISA,CISSP etc. Demonstrable framework of industry aligned knowledge (ITIL, IT4IT, Scopism, SIAM). An appropriate background in Cloud and/or Managed Service Provider sector. This role requires SC clearance and will be split more »
weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong more »
Swindon, England, United Kingdom Hybrid / WFH Options
F5 Consultants
Consult with the Service desk and infrastructure team to address in-depth issues. Experience Required: Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3PrdP line operational support Windows 10/11 Office 365 suite, including Visio more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Thrive IT Systems Ltd
Technical NOC (L3 level) Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
solutions,including Azure Active Directory Cyber security awareness and a logical approach to minimising risk within our technical environment An understanding or certification in ITIL, specifically incident, problem and change management Ability to demonstrate experience of in-depth problem-solving skills and solution based thinking An ability to analyse complex more »
Hardware, Software, Systems, Networks and Printers MS Exchange Active Directory/Azure/Intune/Endpoint IOS Windows 10/11 VPN Configuration Desirable: ITIL Qualification Please note that for this role candidates will require an Enhanced DBS check to be successful, if you believe you would be a good more »
