1 to 25 of 37 Service Delivery Jobs in the East of England

Head of Service Delivery Location: Milton Keynes Salary: Up to £80K plus a plethora of benefits We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. This is a senior leadership role where … shape how services are delivered at scale, ensuring exceptional customer experience while optimising processes and systems. The Head of Service Delivery will: Lead and inspire a team of managers and service professionals to deliver outstanding results. Drive operational excellence through process optimisation, capacity planning, and workflow improvements. ...

Head of Service Delivery Location: Milton Keynes Salary: Up to £80K plus a plethora of benefits We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. This is a senior leadership role where … shape how services are delivered at scale, ensuring exceptional customer experience while optimising processes and systems. The Head of Service Delivery will: Lead and inspire a team of managers and service professionals to deliver outstanding results. Drive operational excellence through process optimisation, capacity planning, and workflow improvements. ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class … level of customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture ...

Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead … effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery ...

digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between both Trust sites resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs inline with business agreed SLA's. As this is a customer facing role … essential for the successful candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Applicants need to demonstrate sound technical knowledge of a diverse set of applications and hardware to resolve incidents for end users both over the phone ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class … level of customer service to all users, you will be a 2nd line escalation point for the service desk click apply for full job details ...

join our Expert Services team. In this role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers … ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer goals ...

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery … services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and innovation. What youll do As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Youll be part of a team of Service ...

responsibility for its IT services and support the next phase of digital and operational change.The role will focus on strengthening day-to-day IT service delivery, improving core IT service foundations, and acting as the main point of contact between the UK business, group IT teams … scope to influence structure, priorities, and team growth. Key areas of responsibility: Overall ownership of IT services and support within the UK Improving IT service delivery, processes, and controls Managing third-party IT providers and key suppliers Working closely with senior stakeholders on technology and change initiatives Supporting ...

most forward looking, effective and financially sustainable Councils in the country. ECC will be a leading-edge digital council that drives excellent customer service with transformation at the heart of service excellence. The Product and Delivery team will provide product leadership and direction. They will develop … bold product vision, translating this into a roadmap of prioritised deliverables, planning and managing the different phases of the product delivery lifecycle, iterating a product over time to meet user needs, and ensuring products are built effectively, on time and to budget, setting high standards to ensure products meet ...

Customer Service Executive - Peterborough - 27/31k + Benefits ALH Recruitment are looking to recruit a Customer Service Exec with immediate effect for our client, an industry leader who have their HQ based in Peterborough. The Customer Service Exec/Client Success Executive plays a key role … ensuring exceptional client experience and satisfaction. This role involves reviewing service performance, generating insightful reports, and proactively managing client needs across tickets, projects, and internal tasks. It will also involve acting as an escalation point and therefore require strong communication skills, attention to detail, and a proactive approach ...

looking for a IT Project Deliver Manager for a well-established IT Company. The role is based in Stansted, Essex. The IT Project Delivery Manager will lead the planning, execution, and delivery of IT projects, across a wide range of clients and their various industries. Ensuring alignment with … client’s objectives, technical requirements and to The Company standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Project Leadership & Delivery Lead end-to-end delivery of IT projects, from scoping ...

Company. The role is Remote based working mainly from home, but will be visiting Customer sites around The Chelmsford, Essex areas. The IT Project Delivery Manager will lead the planning, execution, and delivery of IT projects, across a wide range of clients and their various industries. Ensuring alignment … with client’s objectives, technical requirements and to The Company standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Project Leadership & Delivery Lead end-to-end delivery of IT projects, from scoping ...

systems, ensuring they operate reliably and effectively to meet the needs of the organisation. Working collaboratively with colleagues across the Digital Services such as Service Desk, Field Support and Systems teams, the post holder will contribute to the delivery of high-quality digital services. Responsibilities will include … post holder will actively participate in Digital Services projects, requiring strong organisational skills, initiative, and effective communication. A commitment to teamwork and continuous service improvement is essential, as the role directly supports the Trusts goal of providing robust, high-performing digital systems that enable excellent service delivery ...

will ensure systems are reliable, user-focused, integrated with wider business tools, and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities … systems and processes. Key Responsibilities 1. Systems Management & Development Lead the configuration, development and ongoing optimisation of the CAFM system to support service delivery, compliance and performance management. Manage system upgrades, patches, integrations and testing to minimise disruption and ensure reliability. Work closely with FM teams to identify ...

This is a senior operational IT leadership role, responsible for the day-to-day delivery of IT services across a fantastic non-profit organisation. The IT Lead acts as the operational backbone of the IT function, ensuring stability, security and performance while enabling senior leadership to focus on strategy … transformation. Key Responsibilities Lead and manage IT operations, including support, infrastructure, security and service delivery Line manage and develop the IT management team, ensuring effective resourcing and coverage Oversee cyber security, infrastructure performance and operational risk management Ensure a high-performing service desk and effective onboarding/ ...

site based Backup/Storage Engineer, you will be responsible for the proactive and reactive maintenance and management of the backup infrastructure ensuring service levels are maintained and that the backup infrastructure is robust and available. The role will require a strong work ethic and a flexible, pragmatic approach … platforms. Investigate and resolve backup failures and issues. Production and review of daily reports and addressing backup failures. Perform a full range of ITIL service delivery skills, e.g. Incident and Problem Management, Change Management. Liaise with colleagues and those in other teams to resolve incidents. Perform Root Cause ...

Commercial Manager Digital & Programmes c.£73000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Commercial Manager Digital & Programmes. This role offers you the chance to make a significant impact by providing full-cycle commercial support for digital and outsourced services … delivering value for money across key programmes. You’ll help shape sourcing strategies, negotiate commercial agreements, and manage stakeholder relationships to enable successful delivery of services that improve financial wellbeing for people across the UK.You’ll be part of a dynamic team dedicated to helping people across ...

Senior Commercial Manager Digital & Programmes c.£85000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Senior Commercial Manager.This role offers you the chance to make a significant impact by providing full-cycle commercial support for digital and outsourced services, ensuring … delivering value for money across key programmes. You’ll lead on sourcing strategies, negotiate commercial agreements, and manage stakeholder relationships to enable successful delivery of services that improve financial wellbeing for people across the UK.You’ll be part of a dynamic team dedicated to helping people across ...

Work Location: Ireland (1 day a week) The Role We are seeking an experienced SAP ISU IDE Consultant to join our dynamic IT Service Delivery team. In this role, you will be responsible for the ISU IDE/Meterworks/Device/Workflow areas of SAP systems that …/modifications to the SAP solution. Complete knowledge transfer for respective application areas to other members of the ESB team. Work alongside Team Leads, Delivery Leads, Functional SME's and Solution Architects to identify and manage risks. Managing change request scoping to include: Estimation and design preparing functional specifications ...

Work Location: Ireland (1 day a week) The Role We are seeking an experienced SAP ISU IDE Consultant to join our dynamic IT Service Delivery team. In this role, you will be responsible for the ISU IDE/Meterworks/Device/Workflow areas of SAP systems that …/modifications to the SAP solution. Complete knowledge transfer for respective application areas to other members of the ESB team. Work alongside Team Leads, Delivery Leads, Functional SME's and Solution Architects to identify and manage risks. Managing change request scoping to include: Estimation and design preparing functional specifications ...

Manage benefits contracts and provision while thoughtfully addressing employment implications arising from changes in terms or benefit offerings. Drive ongoing digital transformation of HR service delivery by optimising system integrations between HR, payroll, engagement tools, IT, and Finance departments for seamless operations. Respond quickly to ad hoc benchmarking ...

process development. Ensure adherence to statutory, health & safety, and quality standards. Lead and motivate a team, driving a culture of excellence and customer-focused service delivery. About You We’re looking for someone who can combine technical expertise with strong leadership skills. You should have: A degree ...

candidate will be relatively local to the office. Duties : Strong client manager/client success experience Ability to ensure the best in terms of service delivery A proven track record of Account Management Excellent interpersonal skills Ability to build strong relationships with clients/Retention of business Proven ...

Gateway 14 park and wider Suffolk region.As part of a high-performing, proactive team, you will drive continuous improvement and ensure exceptional service delivery for businesses within our networkIf you are an innovative, proactive, and commercially driven leader , this is an opportunity to make a lasting impact ...