Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
South East > Berkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 114 141 159
Rank change year-on-year +27 +18 0
Contract jobs citing Customer Engagement 52 28 23
As % of all contract IT jobs advertised in Berkshire 1.27% 0.66% 0.46%
As % of the Processes & Methodologies category 1.52% 0.81% 0.59%
Number of daily rates quoted 35 0 14
Berkshire median daily rate £400 - £400
10th Percentile £265 - £213
90th Percentile £538 - £487
South East median daily rate £425 £415 £384
% change year-on-year +2.41% +8.14% -0.32%
Number of hourly rates quoted 0 0 0
Berkshire median hourly rate - - -
South East median hourly rate £29.00 £10.24 -
% change year-on-year +183.20% - -

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3419 3438 3919
As % of all contract IT jobs advertised in Berkshire 83.59% 81.35% 78.43%
Number of daily rates quoted 1781 1853 2162
Berkshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £250 £225
90th Percentile £588 £575 £550
South East median daily rate £425 £400 £393
% change year-on-year +6.25% +1.91% +4.67%
Number of hourly rates quoted 104 130 176
Berkshire median hourly rate £14.50 £17.75 £30.45
Median hourly rate % change year-on-year -18.31% -41.71% +78.38%
10th Percentile £11.25 £11.25 £13.25
90th Percentile £39.05 £48.83 £44.38
South East median hourly rate £23.00 £27.13 £26.50
% change year-on-year -15.21% +2.36% +51.43%

Customer Engagement
Job Vacancy Trend in Berkshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer Engagement in Berkshire

Customer Engagement
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in Berkshire.

Contractor daily rate trend for Customer Engagement in Berkshire

Customer Engagement
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Customer Engagement in Berkshire over the 6 months to 20 November 2017.

Contractor daily rate histogram for Customer Engagement in Berkshire

Customer Engagement
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Engagement in Berkshire.

Contractor hourly rate trend for Customer Engagement in Berkshire

Customer Engagement
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Berkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +23 23 £425 -
Bracknell +14 16 £270 - 1
Maidenhead - 3 £363 -
Slough +7 2 £575 -
Newbury 0 2 £505 -
Customer Engagement
South East

For the 6 months to 20 November 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Customer Engagement.

1 15 (28.85%) Project Management
2 14 (26.92%) CRM
2 14 (26.92%) Microsoft Azure
3 12 (23.08%) FastStats
3 12 (23.08%) Data Management
3 12 (23.08%) Legal
3 12 (23.08%) Relational Database
3 12 (23.08%) GDPR
4 10 (19.23%) Active Directory
4 10 (19.23%) JavaScript
4 10 (19.23%) Degree
5 9 (17.31%) SQL
5 9 (17.31%) ITIL
5 9 (17.31%) Service Management
6 8 (15.38%) Microsoft Certification
6 8 (15.38%) Windows
6 8 (15.38%) MCTS
6 8 (15.38%) MCITP
7 7 (13.46%) Agile Software Development
7 7 (13.46%) MongoDB
7 7 (13.46%) DevOps
7 7 (13.46%) Azure Active Directory
8 6 (11.54%) Node.js
8 6 (11.54%) Marketing
8 6 (11.54%) HTTP
8 6 (11.54%) Microsoft
9 5 (9.62%) IBM
9 5 (9.62%) ASP.NET
9 5 (9.62%) .NET
9 5 (9.62%) C#

Customer Engagement
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.92%) CMS
1 1 (1.92%) Sitecore CMS
Applications
1 1 (1.92%) Microsoft Office
1 1 (1.92%) Microsoft Project
Business Applications
1 12 (23.08%) FastStats
2 2 (3.85%) Sprinklr
2 2 (3.85%) WebTrends
3 1 (1.92%) Exstream
Cloud Services
1 14 (26.92%) Microsoft Azure
2 7 (13.46%) Azure Active Directory
3 2 (3.85%) Amazon AWS
4 1 (1.92%) GitHub
4 1 (1.92%) IaaS
4 1 (1.92%) Office 365
4 1 (1.92%) PaaS
Communications & Networking
1 6 (11.54%) HTTP
2 4 (7.69%) DNS
3 3 (5.77%) DHCP
4 1 (1.92%) Skype
4 1 (1.92%) SMS
Database & Business Intelligence
1 12 (23.08%) Relational Database
2 7 (13.46%) MongoDB
3 4 (7.69%) NoSQL
3 4 (7.69%) Redis
4 1 (1.92%) SQL Server
Development Applications
1 5 (9.62%) Git (software)
2 2 (3.85%) JIRA
2 2 (3.85%) PowerDesigner
3 1 (1.92%) Jenkins
3 1 (1.92%) Team Foundation Server
3 1 (1.92%) Visual Studio
General
1 12 (23.08%) Legal
2 6 (11.54%) Marketing
3 5 (9.62%) Telecoms
4 4 (7.69%) Finance
5 2 (3.85%) Billing
5 2 (3.85%) Publishing
5 2 (3.85%) Retail
6 1 (1.92%) Electronics
Job Titles
1 12 (23.08%) Database Manager
2 11 (21.15%) Insight Manager
3 9 (17.31%) Field Engineer
4 8 (15.38%) Developer
5 4 (7.69%) Architect
5 4 (7.69%) Consultant
6 3 (5.77%) Accountant
6 3 (5.77%) DevOps Engineer
7 2 (3.85%) Analyst
7 2 (3.85%) ASP.NET MVC Developer
7 2 (3.85%) Business Analyst
7 2 (3.85%) JavaScript Developer
7 2 (3.85%) Junior
7 2 (3.85%) Marketing Manager
7 2 (3.85%) Reward Consultant
7 2 (3.85%) Senior Developer
7 2 (3.85%) Senior Manager
7 2 (3.85%) Sitecore Architect
7 2 (3.85%) Social Media Manager
7 2 (3.85%) Solutions Architect
Libraries, Frameworks & Software Standards
1 6 (11.54%) Node.js
2 5 (9.62%) .NET
2 5 (9.62%) ASP.NET
3 4 (7.69%) Kafka
3 4 (7.69%) RESTful
3 4 (7.69%) XML
4 3 (5.77%) LINQ
4 3 (5.77%) OAuth
4 3 (5.77%) OpenID
5 2 (3.85%) ASP.NET MVC
5 2 (3.85%) Middleware
6 1 (1.92%) CSS
6 1 (1.92%) HTML
6 1 (1.92%) JSON
6 1 (1.92%) REST
6 1 (1.92%) Web Services
Miscellaneous
1 3 (5.77%) Analytical Skills
2 2 (3.85%) Blog
2 2 (3.85%) Data Centre
2 2 (3.85%) Social Media
3 1 (1.92%) Greenfield Project
3 1 (1.92%) Hybrid Cloud
3 1 (1.92%) PKI
3 1 (1.92%) Public Cloud
3 1 (1.92%) Smart Home
3 1 (1.92%) User Experience
3 1 (1.92%) Virtual Team
Operating Systems
1 8 (15.38%) Windows
2 1 (1.92%) Linux
2 1 (1.92%) Unix
2 1 (1.92%) Windows 7
Processes & Methodologies
1 15 (28.85%) Project Management
2 14 (26.92%) CRM
3 12 (23.08%) Data Management
4 9 (17.31%) ITIL
4 9 (17.31%) Service Management
5 7 (13.46%) Agile Software Development
5 7 (13.46%) DevOps
6 4 (7.69%) Analytics
6 4 (7.69%) API Development
6 4 (7.69%) Budgeting and Forecasting
6 4 (7.69%) Change Control
6 4 (7.69%) Planning and Forecasting
6 4 (7.69%) Unit Testing
6 4 (7.69%) User Stories
7 3 (5.77%) B2B
7 3 (5.77%) Configuration Management
7 3 (5.77%) MVC
7 3 (5.77%) Problem Management
7 3 (5.77%) Test Automation
7 3 (5.77%) Waterfall
Programming Languages
1 10 (19.23%) JavaScript
2 9 (17.31%) SQL
3 5 (9.62%) C#
3 5 (9.62%) PowerShell
4 2 (3.85%) Java
5 1 (1.92%) Perl
Qualifications
1 10 (19.23%) Degree
2 8 (15.38%) MCITP
2 8 (15.38%) MCTS
2 8 (15.38%) Microsoft Certification
3 1 (1.92%) CIMA
3 1 (1.92%) MCP
Quality Assurance & Compliance
1 12 (23.08%) GDPR
2 1 (1.92%) QA
System Software
1 10 (19.23%) Active Directory
2 5 (9.62%) Docker
3 1 (1.92%) BitLocker
3 1 (1.92%) Terminal Server
Systems Management
1 5 (9.62%) SCOM
2 3 (5.77%) WSUS
3 1 (1.92%) Ansible
3 1 (1.92%) Forefront Identity Manager
3 1 (1.92%) Opscode Chef
3 1 (1.92%) Puppet
3 1 (1.92%) SCCM
Vendors
1 6 (11.54%) Microsoft
2 5 (9.62%) IBM
3 3 (5.77%) Sitecore
4 2 (3.85%) Ab Initio
4 2 (3.85%) Facebook
4 2 (3.85%) Teradata
4 2 (3.85%) Twitter
5 1 (1.92%) Citrix
5 1 (1.92%) Intel
5 1 (1.92%) OpenText
5 1 (1.92%) SAP