The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
South East / Berkshire
Rank 168 141 150
Rank change year-on-year -27 +9  
Permanent jobs citing Customer Engagement 16 78 74
As % of all permanent IT jobs advertised in Berkshire 0.48% 1.58% 1.37%
As % of the Processes & Methodologies category 0.56% 1.81% 1.59%
Number of salaries quoted 5 61 60
Median salary £62,500 £55,000 £65,000
Median salary % change year-on-year +13.63% -15.38%  
90% offered a salary of more than £59,500 £46,500 £50,000
10% offered a salary of more than £104,000 £70,000 £90,000
UK excluding London median salary £52,000 £50,000 £55,000
% change year-on-year +4.00% -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Berkshire
Permanent job vacancies with a requirement for process and methodology skills 2849 4308 4643
As % of all permanent IT job vacancies advertised in Berkshire 85.45% 87.14% 86.08%
Number of salaries quoted 2243 3457 3341
Median salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £35,000 £35,000
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Berkshire.

Salary trend for Customer Engagement in Berkshire

Customer Engagement
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Customer Engagement in Berkshire over the 3 months to 26 March 2017.

Salary histogram for Customer Engagement in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -6 9 £130,000 +136.36%
Newbury +14 3 - -
Bracknell +11 2 £62,500 - 1
Wokingham - 1 £65,000 -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for Customer Engagement.

1 36 (61.02%) Degree
2 34 (57.63%) Marketing
3 31 (52.54%) Telecoms
4 26 (44.07%) Internet
5 25 (42.37%) Analytical Skills
6 24 (40.68%) CRM
6 24 (40.68%) Finance
7 23 (38.98%) IBM
7 23 (38.98%) HP
7 23 (38.98%) Business Development
7 23 (38.98%) Economics
8 22 (37.29%) Business Analysis
8 22 (37.29%) Business Transformation
9 21 (35.59%) Analytics
9 21 (35.59%) Case Management
9 21 (35.59%) Enterprise Architecture
9 21 (35.59%) Data Architecture
9 21 (35.59%) MBA
9 21 (35.59%) PLM
9 21 (35.59%) Programme Management
10 20 (33.90%) Change Management
10 20 (33.90%) Mandarin Language
10 20 (33.90%) Spanish Language
11 12 (20.34%) Presales
12 10 (16.95%) Marketing Strategy
13 9 (15.25%) SSL
14 8 (13.56%) Google
15 7 (11.86%) eTOM
15 7 (11.86%) TOGAF
15 7 (11.86%) Computer Science

Customer Engagement
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.17%) Cloud Foundry
1 6 (10.17%) OpenStack
2 3 (5.08%) IBM Domino
3 2 (3.39%) JBoss
3 2 (3.39%) Tomcat
Applications
1 2 (3.39%) MS Excel
1 2 (3.39%) MS PowerPoint
Business Applications
1 3 (5.08%) Data Workbench
Cloud Services
1 6 (10.17%) Amazon AWS
2 2 (3.39%) Cloud Computing
2 2 (3.39%) SaaS
Communications & Networking
1 26 (44.07%) Internet
2 9 (15.25%) SSL
3 6 (10.17%) HTTP
3 6 (10.17%) IPsec
3 6 (10.17%) TCP/IP
3 6 (10.17%) VPN
4 5 (8.47%) DWDM
4 5 (8.47%) MPLS
5 1 (1.69%) Broadband
5 1 (1.69%) MVNO
Database & Business Intelligence
1 3 (5.08%) Big Data
1 3 (5.08%) Spotfire
2 1 (1.69%) MySQL
2 1 (1.69%) PostgreSQL
2 1 (1.69%) RDBMS
2 1 (1.69%) Relational Database
2 1 (1.69%) SQL Server
Development Applications
1 1 (1.69%) Git (software)
1 1 (1.69%) Subversion
General
1 34 (57.63%) Marketing
2 31 (52.54%) Telecoms
3 24 (40.68%) Finance
4 20 (33.90%) Mandarin Language
4 20 (33.90%) Spanish Language
5 5 (8.47%) Electronics
6 3 (5.08%) Pharmaceutical
7 2 (3.39%) Retail
8 1 (1.69%) Billing
8 1 (1.69%) Brand Awareness
Job Titles
1 18 (30.51%) Consultant
2 14 (23.73%) Business Consultant
3 11 (18.64%) Senior Consultant
4 10 (16.95%) Architect
4 10 (16.95%) Senior Business Consultant
5 8 (13.56%) Solutions Architect
6 6 (10.17%) Cloud Engineer
6 6 (10.17%) Platform Engineer
6 6 (10.17%) Platform Support Engineer
6 6 (10.17%) Programme Director
6 6 (10.17%) Support Engineer
7 5 (8.47%) Business Architect
7 5 (8.47%) Business Solution Architect
7 5 (8.47%) Product Manager
7 5 (8.47%) Senior Architect
7 5 (8.47%) Senior Solutions Architect
8 4 (6.78%) Engagement Manager
9 3 (5.08%) Customer Insight Manager
9 3 (5.08%) Insight Manager
9 3 (5.08%) Security Solutions Architect
Libraries, Frameworks & Software Standards
1 3 (5.08%) REST
1 3 (5.08%) SOAP
1 3 (5.08%) Web Services
2 1 (1.69%) Servlets
Miscellaneous
1 25 (42.37%) Analytical Skills
2 7 (11.86%) Computer Science
2 7 (11.86%) Data Centre
3 6 (10.17%) Blog
3 6 (10.17%) Private Cloud
4 2 (3.39%) Virtual Team
5 1 (1.69%) Fintech
Operating Systems
1 7 (11.86%) Linux
2 1 (1.69%) Mac OS X
2 1 (1.69%) Unix
Processes & Methodologies
1 24 (40.68%) CRM
2 23 (38.98%) Business Development
2 23 (38.98%) Economics
3 22 (37.29%) Business Analysis
3 22 (37.29%) Business Transformation
4 21 (35.59%) Analytics
4 21 (35.59%) Case Management
4 21 (35.59%) Data Architecture
4 21 (35.59%) Enterprise Architecture
4 21 (35.59%) PLM
4 21 (35.59%) Programme Management
5 20 (33.90%) Change Management
6 12 (20.34%) Presales
7 10 (16.95%) Marketing Strategy
8 7 (11.86%) eTOM
8 7 (11.86%) ITIL
8 7 (11.86%) TOGAF
9 6 (10.17%) DevOps
9 6 (10.17%) Identity Management
9 6 (10.17%) Project Management
Programming Languages
1 4 (6.78%) Java
2 3 (5.08%) R
2 3 (5.08%) SQL
3 2 (3.39%) C
3 2 (3.39%) Shell Script
4 1 (1.69%) Bourne shell
4 1 (1.69%) C-shell
4 1 (1.69%) Korn
Qualifications
1 36 (61.02%) Degree
2 21 (35.59%) MBA
3 7 (11.86%) PMI Certification
3 7 (11.86%) PMP
System Software
1 6 (10.17%) Docker
Systems Management
1 6 (10.17%) Kubernetes
Vendors
1 23 (38.98%) HP
1 23 (38.98%) IBM
2 8 (13.56%) Google
3 6 (10.17%) VMware
4 4 (6.78%) Salesforce.com
5 3 (5.08%) Adobe
5 3 (5.08%) TIBCO
6 2 (3.39%) BT
6 2 (3.39%) Dell
6 2 (3.39%) EMC
6 2 (3.39%) Oracle
7 1 (1.69%) Amdocs
7 1 (1.69%) Cerillion
7 1 (1.69%) Convergys
7 1 (1.69%) Ericsson
7 1 (1.69%) Huawei
7 1 (1.69%) NetCracker
Bracknell, Berkshire
Hewlett Packard Enterprise
Posted: 18 days ago