The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East / Berkshire
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 144 173 169
Rank change year-on-year +29 -4  
Permanent jobs citing Customer Engagement 39 40 55
As % of all permanent IT jobs advertised in Berkshire 1.19% 0.90% 1.07%
As % of the Processes & Methodologies category 1.41% 1.02% 1.24%
Number of salaries quoted 36 32 50
Median salary £65,000 £57,500 £75,000
Median salary % change year-on-year +13.04% -23.33%  
90% offered a salary of more than £49,000 £50,000 £45,000
10% offered a salary of more than £85,000 £108,000 £91,000
UK excluding London median salary £52,331 £50,000 £50,000
% change year-on-year +4.66% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Berkshire
Permanent job vacancies with a requirement for process and methodology skills 2766 3939 4443
As % of all permanent IT job vacancies advertised in Berkshire 84.59% 88.44% 86.24%
Number of salaries quoted 2167 3115 3241
Median salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76%  
90% offered a salary of more than £35,000 £35,000 £35,000
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Berkshire.

Salary trend for Customer Engagement in Berkshire

Customer Engagement
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Customer Engagement in Berkshire over the 3 months to 25 June 2017.

Salary histogram for Customer Engagement in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +22 18 £65,000 +18.18%
Bracknell - 12 £52,000 - 2
Slough +8 6 £70,000 -61.11%
Customer Engagement
South East

For the 6 months to 25 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for Customer Engagement.

1 21 (38.18%) Degree
2 18 (32.73%) Project Management
3 17 (30.91%) Legal
4 15 (27.27%) Internet
4 15 (27.27%) HTTP
4 15 (27.27%) CRM
5 13 (23.64%) Data Management
5 13 (23.64%) Presales
6 12 (21.82%) GDPR
6 12 (21.82%) FastStats
6 12 (21.82%) Relational Database
6 12 (21.82%) Java
6 12 (21.82%) XML
7 11 (20.00%) Oracle
7 11 (20.00%) Java EE
8 10 (18.18%) SOA
8 10 (18.18%) Oracle SOA Suite
9 9 (16.36%) REST
9 9 (16.36%) Open Source
9 9 (16.36%) Enterprise Software
9 9 (16.36%) Eclipse
9 9 (16.36%) JMS
9 9 (16.36%) IntelliJ
9 9 (16.36%) FTP
9 9 (16.36%) Tomcat
9 9 (16.36%) JBoss
9 9 (16.36%) SOAP
9 9 (16.36%) Web Services
9 9 (16.36%) BEA
9 9 (16.36%) SSL

Customer Engagement
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (18.18%) Oracle SOA Suite
2 9 (16.36%) JBoss
2 9 (16.36%) Tomcat
2 9 (16.36%) WebSphere
3 6 (10.91%) Cloud Foundry
3 6 (10.91%) OpenStack
4 3 (5.45%) IBM Domino
Applications
1 3 (5.45%) Microsoft Excel
Business Applications
1 12 (21.82%) FastStats
2 6 (10.91%) SAP GTS
Cloud Services
1 6 (10.91%) Amazon AWS
2 2 (3.64%) SaaS
3 1 (1.82%) Cloud Computing
Communications & Networking
1 15 (27.27%) HTTP
1 15 (27.27%) Internet
2 9 (16.36%) FTP
2 9 (16.36%) SSL
3 6 (10.91%) IPsec
3 6 (10.91%) TCP/IP
3 6 (10.91%) VPN
4 1 (1.82%) Broadband
4 1 (1.82%) Firewall
Database & Business Intelligence
1 12 (21.82%) Relational Database
2 3 (5.45%) Power BI
2 3 (5.45%) QlikView
3 1 (1.82%) Data Warehouse
3 1 (1.82%) MySQL
3 1 (1.82%) SQL Server
Development Applications
1 9 (16.36%) Eclipse
1 9 (16.36%) IntelliJ
1 9 (16.36%) Maven
1 9 (16.36%) NetBeans
General
1 17 (30.91%) Legal
2 7 (12.73%) Telecoms
3 6 (10.91%) Billing
3 6 (10.91%) Manufacturing
4 5 (9.09%) Marketing
5 4 (7.27%) Finance
6 2 (3.64%) Banking
6 2 (3.64%) Retail
Job Titles
1 15 (27.27%) Support Engineer
2 12 (21.82%) Architect
3 11 (20.00%) Database Manager
4 9 (16.36%) Integration Engineer
4 9 (16.36%) Senior Integration Engineer
4 9 (16.36%) Senior Support Engineer
4 9 (16.36%) Senior Technical Engineer
4 9 (16.36%) Senior Technical Support
4 9 (16.36%) Senior Technical Support Engineer
4 9 (16.36%) Technical Engineer
4 9 (16.36%) Technical Support
4 9 (16.36%) Technical Support Engineer
5 7 (12.73%) Insight Manager
6 6 (10.91%) Cloud Engineer
6 6 (10.91%) Platform Engineer
6 6 (10.91%) Platform Support Engineer
6 6 (10.91%) SAP Architect
7 5 (9.09%) Solutions Architect
8 4 (7.27%) Senior Manager
8 4 (7.27%) Technical Manager
Libraries, Frameworks & Software Standards
1 12 (21.82%) XML
2 11 (20.00%) Java EE
3 9 (16.36%) Java SE
3 9 (16.36%) JMS
3 9 (16.36%) REST
3 9 (16.36%) SOAP
3 9 (16.36%) Spring
3 9 (16.36%) Web Services
4 4 (7.27%) .NET
5 1 (1.82%) ASP.NET
5 1 (1.82%) ASP.NET Web API
5 1 (1.82%) EJB
5 1 (1.82%) EJB 3.0
Miscellaneous
1 9 (16.36%) Enterprise Software
2 7 (12.73%) Data Centre
3 6 (10.91%) Blog
3 6 (10.91%) Private Cloud
4 5 (9.09%) Analytical Skills
5 3 (5.45%) Computer Science
6 2 (3.64%) Management Information System
7 1 (1.82%) Fintech
7 1 (1.82%) Hybrid Cloud
7 1 (1.82%) N-Tier
7 1 (1.82%) PKI
7 1 (1.82%) Social Media
Operating Systems
1 7 (12.73%) Linux
2 1 (1.82%) Unix
2 1 (1.82%) Windows
Processes & Methodologies
1 18 (32.73%) Project Management
2 15 (27.27%) CRM
3 13 (23.64%) Data Management
3 13 (23.64%) Presales
4 10 (18.18%) SOA
5 9 (16.36%) Open Source
5 9 (16.36%) Software Engineering
6 6 (10.91%) Customer Requirements
6 6 (10.91%) Demand Management
6 6 (10.91%) DevOps
6 6 (10.91%) Identity Management
6 6 (10.91%) Logistics
6 6 (10.91%) Project Planning
6 6 (10.91%) Work Breakdown Structure
7 4 (7.27%) Enterprise Architecture
7 4 (7.27%) TOGAF
8 3 (5.45%) Economics
8 3 (5.45%) Mobile Device Management
8 3 (5.45%) SDLC
8 3 (5.45%) Systems Analysis
Programming Languages
1 12 (21.82%) Java
2 3 (5.45%) JavaScript
3 2 (3.64%) C++
4 1 (1.82%) Bash Shell
4 1 (1.82%) C#
4 1 (1.82%) Shell Script
4 1 (1.82%) SQL
Qualifications
1 21 (38.18%) Degree
2 7 (12.73%) Security Cleared
3 6 (10.91%) SC Cleared
4 1 (1.82%) Chartered Engineer
4 1 (1.82%) Computer Science Degree
4 1 (1.82%) ISEB
4 1 (1.82%) Master's Degree
4 1 (1.82%) MBA
4 1 (1.82%) MBCS
4 1 (1.82%) PMI Certification
4 1 (1.82%) PMP
Quality Assurance & Compliance
1 12 (21.82%) GDPR
2 1 (1.82%) ISO 9001
System Software
1 6 (10.91%) Docker
2 1 (1.82%) VMware Infrastructure
Systems Management
1 6 (10.91%) Kubernetes
Vendors
1 11 (20.00%) Oracle
2 9 (16.36%) BEA
2 9 (16.36%) IBM
2 9 (16.36%) TIBCO
3 7 (12.73%) VMware
4 6 (10.91%) SAP
4 6 (10.91%) SEEBURGER
5 3 (5.45%) Cognos
6 1 (1.82%) Salesforce.com
Bracknell, Berkshire
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
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