Period
to 26 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 26 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
26 Sep 2018
Same period 2017 Same period 2016
Rank 59 90 66
Rank change year-on-year +31 -24 +8
Permanent jobs citing CRM 169 122 189
As % of all permanent IT jobs advertised in Birmingham 4.47% 3.15% 3.92%
As % of the Processes & Methodologies category 4.94% 3.43% 4.35%
Number of salaries quoted 114 96 132
Birmingham median annual salary £50,000 £51,000 £37,500
Median salary % change year-on-year -1.96% +36.00% -25.00%
10th Percentile £26,750 £30,000 £23,000
90th Percentile £77,500 £68,750 £62,500
West Midlands median annual salary £45,000 £45,000 £40,000
% change year-on-year - +12.50% -11.11%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Permanent vacancies with a requirement for process or methodology skills 3,423 3,559 4,343
As % of all permanent IT jobs advertised in Birmingham 90.58% 91.87% 90.16%
Number of salaries quoted 2,434 2,858 3,194
Birmingham median annual salary £46,308 £45,000 £42,500
Median salary % change year-on-year +2.91% +5.88% -
10th Percentile £26,250 £27,500 £25,750
90th Percentile £72,500 £65,000 £68,750
West Midlands median annual salary £44,000 £40,000 £40,000
% change year-on-year +10.00% - -

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Birmingham.

Salary trend for CRM in Birmingham

CRM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing CRM in Birmingham over the 6 months to 26 September 2018.

Salary histogram for CRM in Birmingham

For the 6 months to 26 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region with a requirement for CRM.

1 66 (39.05%) Dynamics CRM
2 64 (37.87%) Microsoft
3 58 (34.32%) Finance
4 41 (24.26%) Advertising
5 39 (23.08%) Degree
6 36 (21.30%) Presales
7 35 (20.71%) ITIL
8 33 (19.53%) Publishing
8 33 (19.53%) Problem-Solving
9 32 (18.93%) Dynamics 365
10 31 (18.34%) Management Information System
11 29 (17.16%) JavaScript
11 29 (17.16%) Self-Motivation
12 26 (15.38%) Project Management
12 26 (15.38%) Service Management
13 25 (14.79%) VMware
13 25 (14.79%) .NET
13 25 (14.79%) VMware Infrastructure
14 24 (14.20%) Computer Science
15 23 (13.61%) SAP
15 23 (13.61%) SQL
16 22 (13.02%) Computer Science Degree
16 22 (13.02%) C#
16 22 (13.02%) Retail
16 22 (13.02%) Business Development
17 21 (12.43%) Service Delivery
17 21 (12.43%) Continuous Improvement
17 21 (12.43%) Analytical Skills
17 21 (12.43%) Data Centre
18 19 (11.24%) Line Management

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.92%) CMS
2 4 (2.37%) Apache
3 3 (1.78%) SharePoint
4 1 (0.59%) Exchange Server 2013
4 1 (0.59%) IBM Notes
4 1 (0.59%) IIS
4 1 (0.59%) NetWeaver
4 1 (0.59%) Tomcat
Applications
1 9 (5.33%) Microsoft Excel
1 9 (5.33%) Microsoft Office
2 5 (2.96%) Microsoft PowerPoint
3 1 (0.59%) MS Visio
Business Applications
1 66 (39.05%) Dynamics CRM
2 5 (2.96%) SAP Business ByDesign
3 3 (1.78%) Dynamics AX
3 3 (1.78%) Dynamics NAV
3 3 (1.78%) NetSuite
4 2 (1.18%) Salesforce.com CRM
5 1 (0.59%) Adobe Campaign
5 1 (0.59%) FastStats
5 1 (0.59%) Sage 200
5 1 (0.59%) Sage CRM
5 1 (0.59%) Sage X3
5 1 (0.59%) SAP SD
Cloud Services
1 32 (18.93%) Dynamics 365
2 18 (10.65%) IaaS
2 18 (10.65%) PaaS
3 11 (6.51%) Microsoft Azure
3 11 (6.51%) SaaS
4 4 (2.37%) Google Analytics
5 3 (1.78%) Cloud Computing
5 3 (1.78%) Office 365
6 1 (0.59%) Amazon AWS
6 1 (0.59%) Google Cloud Platform
6 1 (0.59%) Google Tag Manager
6 1 (0.59%) SmartFocus
Communications & Networking
1 19 (11.24%) Firewall
2 6 (3.55%) SMS
3 4 (2.37%) SAN
4 3 (1.78%) Intranet
5 1 (0.59%) LAN
5 1 (0.59%) WAN
Database & Business Intelligence
1 11 (6.51%) SQL Server
2 6 (3.55%) DB2
2 6 (3.55%) SAP HANA
2 6 (3.55%) SQL Server Integration Services
2 6 (3.55%) SQL Server Reporting Services
3 5 (2.96%) Big Data
3 5 (2.96%) Data Warehouse
4 4 (2.37%) MySQL
4 4 (2.37%) NoSQL
4 4 (2.37%) Relational Database
5 2 (1.18%) Power BI
5 2 (1.18%) SQL Server 2008
6 1 (0.59%) BigQuery
6 1 (0.59%) EDRMS
6 1 (0.59%) Oracle Database
Development Applications
1 6 (3.55%) Team Foundation Server
2 5 (2.96%) Visual Studio Team System
3 3 (1.78%) Git (software)
4 2 (1.18%) Visual Studio
5 1 (0.59%) Axure RP
5 1 (0.59%) Balsamiq Mockups
5 1 (0.59%) Rational Software Modeler
General
1 58 (34.32%) Finance
2 41 (24.26%) Advertising
3 33 (19.53%) Publishing
4 22 (13.02%) Retail
5 18 (10.65%) Manufacturing
5 18 (10.65%) Marketing
6 13 (7.69%) Telecoms
7 11 (6.51%) Banking
8 3 (1.78%) Brand Awareness
8 3 (1.78%) French Language
9 2 (1.18%) Automotive
9 2 (1.18%) Law
10 1 (0.59%) Legal
Job Titles
1 44 (26.04%) Consultant
2 32 (18.93%) Architect
2 32 (18.93%) CRM Consultant
3 28 (16.57%) Solutions Architect
4 27 (15.98%) Dynamics CRM Consultant
5 23 (13.61%) Developer
5 23 (13.61%) Microsoft CRM Consultant
6 19 (11.24%) Microsoft Consultant
7 17 (10.06%) Analyst
8 14 (8.28%) CRM Developer
9 12 (7.10%) Dynamics CRM Developer
9 12 (7.10%) Functional Consultant
10 8 (4.73%) Microsoft Developer
11 7 (4.14%) Sales Executive
12 6 (3.55%) CRM Architect
12 6 (3.55%) Junior
12 6 (3.55%) Junior Consultant
12 6 (3.55%) SAP Consultant
12 6 (3.55%) Security Architect
12 6 (3.55%) Technical Consultant
Libraries, Frameworks & Software Standards
1 25 (14.79%) .NET
2 11 (6.51%) HTML
3 8 (4.73%) CSS
3 8 (4.73%) WCF
4 5 (2.96%) ASP.NET
5 4 (2.37%) jQuery
5 4 (2.37%) XML
6 3 (1.78%) Ajax
6 3 (1.78%) ASP.NET MVC
6 3 (1.78%) LAMP
6 3 (1.78%) SOAP
6 3 (1.78%) Web Services
7 2 (1.18%) HTML5
8 1 (0.59%) ASP.NET MVC 5
8 1 (0.59%) ASP.NET Web API
8 1 (0.59%) ASP.NET Web Forms
8 1 (0.59%) CSS3
8 1 (0.59%) Entity Framework
8 1 (0.59%) Razor View Engine
8 1 (0.59%) SAP Basis
Miscellaneous
1 31 (18.34%) Management Information System
2 29 (17.16%) Self-Motivation
3 24 (14.20%) Computer Science
4 21 (12.43%) Analytical Skills
4 21 (12.43%) Data Centre
5 18 (10.65%) CMDB
6 7 (4.14%) Driving Licence
7 4 (2.37%) Social Media
8 3 (1.78%) Enterprise Software
8 3 (1.78%) Mobile App
8 3 (1.78%) W3C
9 2 (1.18%) Digital Media
9 2 (1.18%) Greenfield Project
9 2 (1.18%) Private Cloud
9 2 (1.18%) VLE
10 1 (0.59%) Analytical Mindset
10 1 (0.59%) Clustering
10 1 (0.59%) User Experience
10 1 (0.59%) Virtual Team
Operating Systems
1 5 (2.96%) Windows
2 4 (2.37%) Linux
3 3 (1.78%) Windows Server
4 2 (1.18%) Windows Server 2012
5 1 (0.59%) Unix
5 1 (0.59%) Windows 7
5 1 (0.59%) Windows Server 2003
5 1 (0.59%) Windows Server 2008
Processes & Methodologies
1 36 (21.30%) Presales
2 35 (20.71%) ITIL
3 33 (19.53%) Problem-Solving
4 26 (15.38%) Project Management
4 26 (15.38%) Service Management
5 22 (13.02%) Business Development
6 21 (12.43%) Continuous Improvement
6 21 (12.43%) Service Delivery
7 19 (11.24%) Customer Engagement
7 19 (11.24%) IT Strategy
7 19 (11.24%) Line Management
7 19 (11.24%) PRINCE2
7 19 (11.24%) Technical Architecture
8 18 (10.65%) Gantt Chart
8 18 (10.65%) Information Security
8 18 (10.65%) IT Governance
8 18 (10.65%) Requirements Analysis
8 18 (10.65%) Software Engineering
8 18 (10.65%) TOGAF
8 18 (10.65%) Zachman Framework
Programming Languages
1 29 (17.16%) JavaScript
2 23 (13.61%) SQL
3 22 (13.02%) C#
4 6 (3.55%) T-SQL
5 4 (2.37%) PHP
5 4 (2.37%) PowerShell
5 4 (2.37%) VB
6 2 (1.18%) Apex Code
6 2 (1.18%) Java
7 1 (0.59%) ABAP
7 1 (0.59%) R
7 1 (0.59%) VB.NET
7 1 (0.59%) VBA
Qualifications
1 39 (23.08%) Degree
2 22 (13.02%) Computer Science Degree
3 19 (11.24%) PMP
4 18 (10.65%) CEH
4 18 (10.65%) CISSP
4 18 (10.65%) CompTIA Security+
4 18 (10.65%) ISEB
4 18 (10.65%) PMI Certification
5 8 (4.73%) HNC
5 8 (4.73%) HND
6 7 (4.14%) Security Cleared
7 5 (2.96%) Microsoft Certification
8 3 (1.78%) BC Cleared
9 2 (1.18%) MCSE
9 2 (1.18%) RHCA
9 2 (1.18%) RHCE
9 2 (1.18%) RHCSA
10 1 (0.59%) A+ Certification
10 1 (0.59%) SC Cleared
Quality Assurance & Compliance
1 18 (10.65%) GPG13
1 18 (10.65%) ISO/IEC 27001
2 15 (8.88%) SLA
3 9 (5.33%) GDPR
4 8 (4.73%) QA
5 2 (1.18%) Data Quality
5 2 (1.18%) PMO
6 1 (0.59%) WCAG
System Software
1 25 (14.79%) VMware Infrastructure
2 3 (1.78%) Active Directory
3 2 (1.18%) Hyper-V
4 1 (0.59%) vSphere
4 1 (0.59%) XenApp
Systems Management
1 4 (2.37%) Oracle Enterprise Manager
2 1 (0.59%) Microsoft Clustering
Vendors
1 64 (37.87%) Microsoft
2 25 (14.79%) VMware
3 23 (13.61%) SAP
4 19 (11.24%) Citrix
4 19 (11.24%) NetApp
5 18 (10.65%) CheckPoint
5 18 (10.65%) EMC
6 15 (8.88%) Salesforce.com
7 7 (4.14%) Oracle
8 4 (2.37%) Google
8 4 (2.37%) Informatica
8 4 (2.37%) Sage
8 4 (2.37%) SolarWinds
9 3 (1.78%) Adobe
9 3 (1.78%) Facebook
9 3 (1.78%) HubSpot
9 3 (1.78%) Twitter
10 2 (1.18%) IFS
10 2 (1.18%) Infor
11 1 (0.59%) Veeam