Period
to 17 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 70 88 51
Rank change year-on-year +18 -37 +4
Permanent jobs citing CRM 144 116 236
As % of all permanent IT jobs advertised in Birmingham 3.99% 2.99% 4.96%
As % of the Processes & Methodologies category 4.38% 3.26% 5.48%
Number of salaries quoted 98 82 172
Birmingham median annual salary £46,250 £50,000 £40,000
Median salary % change year-on-year -7.50% +25.00% -20.00%
10th Percentile £27,275 £27,275 £24,550
90th Percentile £80,000 £68,625 £64,000
West Midlands median annual salary £40,000 £42,500 £40,500
% change year-on-year -5.88% +4.94% -14.74%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Permanent vacancies with a requirement for process or methodology skills 3,284 3,555 4,304
As % of all permanent IT jobs advertised in Birmingham 91.07% 91.72% 90.42%
Number of salaries quoted 2,322 2,810 3,164
Birmingham median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £75,900 £66,250 £67,500
West Midlands median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Birmingham.

Salary trend for CRM in Birmingham

CRM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing CRM in Birmingham over the 6 months to 17 November 2018.

Salary histogram for CRM in Birmingham

For the 6 months to 17 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region with a requirement for CRM.

1 46 (31.94%) Dynamics CRM
2 43 (29.86%) Degree
2 43 (29.86%) Microsoft
3 37 (25.69%) ITIL
4 33 (22.92%) Management Information System
5 30 (20.83%) Project Management
5 30 (20.83%) JavaScript
5 30 (20.83%) Computer Science
6 29 (20.14%) Software Engineering
6 29 (20.14%) Finance
7 28 (19.44%) Problem-Solving
8 27 (18.75%) VMware
8 27 (18.75%) VMware Infrastructure
9 26 (18.06%) Presales
10 25 (17.36%) Service Management
11 24 (16.67%) TOGAF
12 23 (15.97%) SQL
12 23 (15.97%) Data Centre
13 22 (15.28%) Publishing
14 21 (14.58%) .NET
14 21 (14.58%) PaaS
14 21 (14.58%) Computer Science Degree
15 20 (13.89%) Self-Motivation
15 20 (13.89%) ITIL V3
15 20 (13.89%) SQL Server
16 19 (13.19%) PRINCE2
16 19 (13.19%) Business Development
16 19 (13.19%) Requirements Analysis
16 19 (13.19%) IaaS
17 18 (12.50%) Continuous Improvement

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (7.64%) CMS
2 5 (3.47%) SharePoint
3 3 (2.08%) SharePoint 2010
3 3 (2.08%) SharePoint Server
4 2 (1.39%) Oracle SOA Suite
4 2 (1.39%) WebLogic
5 1 (0.69%) Apache
5 1 (0.69%) Exchange Server 2013
5 1 (0.69%) IIS
5 1 (0.69%) NetWeaver
Applications
1 6 (4.17%) Microsoft Excel
2 5 (3.47%) Microsoft Office
3 3 (2.08%) Microsoft PowerPoint
3 3 (2.08%) MS Visio
Business Applications
1 46 (31.94%) Dynamics CRM
2 5 (3.47%) SAP Business ByDesign
3 3 (2.08%) NetSuite
3 3 (2.08%) Salesforce.com CRM
4 2 (1.39%) Adobe Campaign
4 2 (1.39%) FastStats
5 1 (0.69%) Dynamics AX
5 1 (0.69%) Dynamics NAV
5 1 (0.69%) Sage 200
5 1 (0.69%) Sage X3
Cloud Services
1 21 (14.58%) PaaS
2 19 (13.19%) IaaS
3 16 (11.11%) Dynamics 365
4 14 (9.72%) Microsoft Azure
5 8 (5.56%) Office 365
6 6 (4.17%) SaaS
7 4 (2.78%) Cloud Computing
7 4 (2.78%) Google Analytics
8 3 (2.08%) Amazon AWS
9 2 (1.39%) Salesforce Sales Cloud
9 2 (1.39%) Salesforce Service Cloud
9 2 (1.39%) SmartFocus
10 1 (0.69%) Google Cloud Platform
10 1 (0.69%) Google Tag Manager
10 1 (0.69%) Heroku
Communications & Networking
1 18 (12.50%) Firewall
2 4 (2.78%) SAN
3 3 (2.08%) Intranet
3 3 (2.08%) SMS
4 1 (0.69%) LAN
4 1 (0.69%) Skype
4 1 (0.69%) WAN
Database & Business Intelligence
1 20 (13.89%) SQL Server
2 9 (6.25%) DB2
2 9 (6.25%) SQL Server Integration Services
2 9 (6.25%) SQL Server Reporting Services
3 8 (5.56%) Data Warehouse
4 6 (4.17%) SAP HANA
5 4 (2.78%) NoSQL
6 3 (2.08%) Relational Database
7 2 (1.39%) Data Lake
7 2 (1.39%) Data Mining
7 2 (1.39%) MySQL
7 2 (1.39%) Power BI
7 2 (1.39%) SQL Server 2014
8 1 (0.69%) BigQuery
8 1 (0.69%) Oracle Database
8 1 (0.69%) SQL Server 2008
Development Applications
1 6 (4.17%) Team Foundation Server
1 6 (4.17%) Visual Studio
2 5 (3.47%) Git (software)
2 5 (3.47%) Visual Studio Team System
3 4 (2.78%) Jasmine
3 4 (2.78%) Mocha
3 4 (2.78%) Selenium
4 2 (1.39%) JIRA
5 1 (0.69%) Axure RP
5 1 (0.69%) Balsamiq Mockups
5 1 (0.69%) Rational Software Modeler
General
1 29 (20.14%) Finance
2 22 (15.28%) Publishing
3 16 (11.11%) Advertising
4 15 (10.42%) Marketing
5 12 (8.33%) Retail
6 7 (4.86%) Telecoms
7 6 (4.17%) Manufacturing
8 3 (2.08%) Automotive
8 3 (2.08%) Brand Awareness
9 2 (1.39%) Banking
9 2 (1.39%) French Language
9 2 (1.39%) Law
9 2 (1.39%) Legal
10 1 (0.69%) Local Government
Job Titles
1 29 (20.14%) Consultant
2 25 (17.36%) Architect
3 23 (15.97%) Developer
4 21 (14.58%) Solutions Architect
5 15 (10.42%) Analyst
5 15 (10.42%) CRM Consultant
6 13 (9.03%) Dynamics CRM Consultant
7 11 (7.64%) CRM Developer
8 10 (6.94%) Dynamics CRM Developer
9 9 (6.25%) Microsoft Consultant
9 9 (6.25%) Microsoft CRM Consultant
10 8 (5.56%) Functional Consultant
11 6 (4.17%) Agile Delivery Manager
11 6 (4.17%) Business Analyst
11 6 (4.17%) Delivery Manager
11 6 (4.17%) Microsoft Developer
11 6 (4.17%) Sales Executive
11 6 (4.17%) SAP Consultant
11 6 (4.17%) Software Developer
12 5 (3.47%) Systems Analyst
Libraries, Frameworks & Software Standards
1 21 (14.58%) .NET
2 14 (9.72%) HTML
3 12 (8.33%) CSS
4 10 (6.94%) Web Services
5 9 (6.25%) HTML5
6 7 (4.86%) jQuery
6 7 (4.86%) XML
7 6 (4.17%) SOAP
8 5 (3.47%) CSS3
9 4 (2.78%) Ajax
9 4 (2.78%) Angular 2
9 4 (2.78%) AngularJS
9 4 (2.78%) ASP.NET
9 4 (2.78%) Node.js
10 3 (2.08%) ASP.NET MVC
10 3 (2.08%) REST
10 3 (2.08%) XHTML
10 3 (2.08%) XSLT
11 2 (1.39%) Oracle Fusion
11 2 (1.39%) Visualforce
Miscellaneous
1 33 (22.92%) Management Information System
2 30 (20.83%) Computer Science
3 23 (15.97%) Data Centre
4 20 (13.89%) Self-Motivation
5 17 (11.81%) CMDB
6 10 (6.94%) Analytical Skills
7 6 (4.17%) NHS
8 5 (3.47%) Driving Licence
8 5 (3.47%) Private Cloud
9 4 (2.78%) Enterprise Software
9 4 (2.78%) Social Media
10 3 (2.08%) Mobile App
11 2 (1.39%) Greenfield Project
12 1 (0.69%) Analytical Mindset
12 1 (0.69%) Client/Server
12 1 (0.69%) Clustering
12 1 (0.69%) User Experience
12 1 (0.69%) Virtual Team
12 1 (0.69%) W3C
Operating Systems
1 5 (3.47%) Windows
2 3 (2.08%) Windows Server
3 2 (1.39%) Linux
3 2 (1.39%) Windows Server 2012
4 1 (0.69%) Unix
4 1 (0.69%) Windows Server 2003
4 1 (0.69%) Windows Server 2008
Processes & Methodologies
1 37 (25.69%) ITIL
2 30 (20.83%) Project Management
3 29 (20.14%) Software Engineering
4 28 (19.44%) Problem-Solving
5 26 (18.06%) Presales
6 25 (17.36%) Service Management
7 24 (16.67%) TOGAF
8 20 (13.89%) ITIL V3
9 19 (13.19%) Business Development
9 19 (13.19%) PRINCE2
9 19 (13.19%) Requirements Analysis
10 18 (12.50%) Agile Software Development
10 18 (12.50%) Continuous Improvement
10 18 (12.50%) Customer Engagement
10 18 (12.50%) Line Management
10 18 (12.50%) Technical Architecture
11 17 (11.81%) Capacity Planning
11 17 (11.81%) Due Diligence
11 17 (11.81%) Gantt Chart
11 17 (11.81%) SIEM
Programming Languages
1 30 (20.83%) JavaScript
2 23 (15.97%) SQL
3 18 (12.50%) C#
4 7 (4.86%) Java
5 6 (4.17%) PHP
5 6 (4.17%) T-SQL
6 4 (2.78%) Apex Code
6 4 (2.78%) PowerShell
6 4 (2.78%) Python
6 4 (2.78%) VB
6 4 (2.78%) VB.NET
7 2 (1.39%) VBA
8 1 (0.69%) ABAP
8 1 (0.69%) R
Qualifications
1 43 (29.86%) Degree
2 21 (14.58%) Computer Science Degree
3 17 (11.81%) CEH
3 17 (11.81%) CISSP
3 17 (11.81%) CompTIA Security+
3 17 (11.81%) ISEB
3 17 (11.81%) PMI Certification
3 17 (11.81%) PMP
4 9 (6.25%) HNC
4 9 (6.25%) HND
5 7 (4.86%) Microsoft Certification
6 5 (3.47%) MCSE
6 5 (3.47%) RHCA
6 5 (3.47%) RHCE
6 5 (3.47%) RHCSA
7 4 (2.78%) Security Cleared
8 1 (0.69%) A+ Certification
8 1 (0.69%) BC Cleared
8 1 (0.69%) SC Cleared
Quality Assurance & Compliance
1 17 (11.81%) GDPR
1 17 (11.81%) GPG13
1 17 (11.81%) ISO/IEC 27001
2 15 (10.42%) SLA
3 2 (1.39%) Data Quality
3 2 (1.39%) PMO
3 2 (1.39%) QA
4 1 (0.69%) WCAG
System Software
1 27 (18.75%) VMware Infrastructure
2 2 (1.39%) Active Directory
2 2 (1.39%) Hyper-V
3 1 (0.69%) vSphere
3 1 (0.69%) XenApp
Systems Management
1 4 (2.78%) Oracle Enterprise Manager
2 1 (0.69%) Microsoft Clustering
Vendors
1 43 (29.86%) Microsoft
2 27 (18.75%) VMware
3 18 (12.50%) Citrix
3 18 (12.50%) NetApp
3 18 (12.50%) Salesforce.com
4 17 (11.81%) CheckPoint
4 17 (11.81%) EMC
5 14 (9.72%) SAP
6 12 (8.33%) Oracle
7 4 (2.78%) Google
7 4 (2.78%) Informatica
7 4 (2.78%) SolarWinds
7 4 (2.78%) Tableau
8 3 (2.08%) Facebook
8 3 (2.08%) HubSpot
8 3 (2.08%) Sage
8 3 (2.08%) Twitter
9 2 (1.39%) Adobe
9 2 (1.39%) Atlassian
9 2 (1.39%) Infor