Period
to 19 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 43 56 66
Rank change year-on-year +13 +10 -14
Permanent jobs citing CRM 224 162 186
As % of all permanent IT jobs advertised in Birmingham 5.70% 4.23% 3.85%
As % of the Processes & Methodologies category 6.26% 4.66% 4.32%
Number of salaries quoted 166 128 116
Birmingham median annual salary £52,500 £45,750 £40,000
Median salary % change year-on-year +14.75% +14.38% -23.81%
10th Percentile £27,125 £24,250 £21,250
90th Percentile £77,500 £67,500 £74,375
West Midlands median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -10.53%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Permanent vacancies with a requirement for process or methodology skills 3,581 3,475 4,301
As % of all permanent IT jobs advertised in Birmingham 91.14% 90.73% 89.12%
Number of salaries quoted 2,561 2,834 3,200
Birmingham median annual salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.45% +2.35% -
10th Percentile £26,250 £26,250 £25,750
90th Percentile £70,000 £65,000 £70,000
West Midlands median annual salary £42,500 £40,000 £40,500
% change year-on-year +6.25% -1.23% +1.25%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Birmingham.

Salary trend for CRM in Birmingham

CRM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing CRM in Birmingham over the 6 months to 19 July 2018.

Salary histogram for CRM in Birmingham

For the 6 months to 19 July 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region with a requirement for CRM.

1 115 (51.34%) Dynamics CRM
2 113 (50.45%) Microsoft
3 69 (30.80%) Finance
4 67 (29.91%) Advertising
5 50 (22.32%) Dynamics 365
6 44 (19.64%) JavaScript
7 43 (19.20%) C#
8 41 (18.30%) SAP
8 41 (18.30%) Presales
9 39 (17.41%) Publishing
10 38 (16.96%) .NET
11 36 (16.07%) Self-Motivation
11 36 (16.07%) Problem-Solving
12 35 (15.63%) SQL
13 34 (15.18%) ITIL
14 32 (14.29%) Service Management
14 32 (14.29%) Management Information System
14 32 (14.29%) Degree
15 31 (13.84%) Agile Software Development
16 30 (13.39%) Project Management
17 29 (12.95%) Manufacturing
18 27 (12.05%) Retail
18 27 (12.05%) Analytical Skills
19 26 (11.61%) ERP
20 25 (11.16%) Service Delivery
21 24 (10.71%) Business Intelligence
21 24 (10.71%) Business Development
21 24 (10.71%) Customer Engagement
22 23 (10.27%) VMware Infrastructure
22 23 (10.27%) VMware

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.68%) CMS
2 5 (2.23%) SharePoint
3 4 (1.79%) Apache
4 3 (1.34%) NetWeaver
5 2 (0.89%) IBM Notes
5 2 (0.89%) Sitecore CMS
6 1 (0.45%) Exchange Server 2013
6 1 (0.45%) IIS
6 1 (0.45%) SAS
6 1 (0.45%) Tomcat
Applications
1 13 (5.80%) Microsoft Excel
2 12 (5.36%) Microsoft Office
3 5 (2.23%) Microsoft PowerPoint
4 4 (1.79%) Microsoft Project
5 1 (0.45%) MS Visio
Business Applications
1 115 (51.34%) Dynamics CRM
2 8 (3.57%) Dynamics AX
2 8 (3.57%) Dynamics NAV
3 5 (2.23%) SAP SD
4 4 (1.79%) NetSuite
4 4 (1.79%) Salesforce.com CRM
4 4 (1.79%) SAP CRM
5 3 (1.34%) SAP ERP
5 3 (1.34%) SAP MM
5 3 (1.34%) SAP PM
5 3 (1.34%) SAP S/4HANA
6 2 (0.89%) BPCS
6 2 (0.89%) Dynamics GP
6 2 (0.89%) SAP Business One
7 1 (0.45%) Sage 200
7 1 (0.45%) SAP Business ByDesign
7 1 (0.45%) SAP CO
7 1 (0.45%) SAP FI
7 1 (0.45%) SAP FI/CO
7 1 (0.45%) SAP GRC
Cloud Services
1 50 (22.32%) Dynamics 365
2 20 (8.93%) IaaS
2 20 (8.93%) Microsoft Azure
2 20 (8.93%) PaaS
3 15 (6.70%) SaaS
4 5 (2.23%) Amazon AWS
5 4 (1.79%) GitHub
5 4 (1.79%) Google Analytics
6 3 (1.34%) Office 365
6 3 (1.34%) Salesforce Service Cloud
7 1 (0.45%) Google Cloud Platform
7 1 (0.45%) Google Tag Manager
7 1 (0.45%) OneDrive
7 1 (0.45%) Salesforce Sales Cloud
Communications & Networking
1 19 (8.48%) Firewall
2 6 (2.68%) SMS
3 4 (1.79%) SAN
4 3 (1.34%) Intranet
5 1 (0.45%) Internet
5 1 (0.45%) LAN
5 1 (0.45%) TCP/IP
5 1 (0.45%) WAN
Database & Business Intelligence
1 18 (8.04%) SQL Server
2 10 (4.46%) Relational Database
3 9 (4.02%) Big Data
4 8 (3.57%) SQL Server Integration Services
4 8 (3.57%) SQL Server Reporting Services
5 6 (2.68%) Data Warehouse
6 4 (1.79%) DB2
6 4 (1.79%) MySQL
6 4 (1.79%) NoSQL
6 4 (1.79%) SQL Server 2008
7 3 (1.34%) GIS
7 3 (1.34%) Oracle Database
7 3 (1.34%) Power BI
8 2 (0.89%) SAP HANA
9 1 (0.45%) BigQuery
9 1 (0.45%) EDRMS
9 1 (0.45%) SAP BW
Development Applications
1 6 (2.68%) Visual Studio Team System
2 5 (2.23%) Team Foundation Server
3 4 (1.79%) Visual Studio
4 3 (1.34%) Git (software)
5 1 (0.45%) Axure RP
5 1 (0.45%) Balsamiq Mockups
5 1 (0.45%) JIRA
5 1 (0.45%) Rational Software Modeler
5 1 (0.45%) Selenium
5 1 (0.45%) WebDriver
5 1 (0.45%) Zephyr
General
1 69 (30.80%) Finance
2 67 (29.91%) Advertising
3 39 (17.41%) Publishing
4 29 (12.95%) Manufacturing
5 27 (12.05%) Retail
6 19 (8.48%) Marketing
7 14 (6.25%) Telecoms
8 11 (4.91%) Banking
9 3 (1.34%) Brand Awareness
9 3 (1.34%) French Language
9 3 (1.34%) Legal
10 2 (0.89%) Automotive
10 2 (0.89%) Law
11 1 (0.45%) Front Office
11 1 (0.45%) Games
Job Titles
1 57 (25.45%) Consultant
2 49 (21.88%) CRM Consultant
3 45 (20.09%) Architect
4 41 (18.30%) Dynamics CRM Consultant
5 40 (17.86%) Developer
6 37 (16.52%) Solutions Architect
7 32 (14.29%) Microsoft CRM Consultant
8 22 (9.82%) Analyst
8 22 (9.82%) Microsoft Consultant
9 21 (9.38%) CRM Developer
10 20 (8.93%) Dynamics CRM Developer
11 19 (8.48%) Microsoft Developer
12 16 (7.14%) Functional Consultant
13 13 (5.80%) CRM Architect
14 12 (5.36%) Technical Consultant
15 11 (4.91%) CRM Technical Consultant
16 10 (4.46%) CRM Solutions Architect
17 8 (3.57%) Dynamics CRM Architect
17 8 (3.57%) SAP Architect
18 7 (3.13%) Business Intelligence Analyst
Libraries, Frameworks & Software Standards
1 38 (16.96%) .NET
2 16 (7.14%) HTML
3 10 (4.46%) WCF
3 10 (4.46%) Web Services
4 9 (4.02%) CSS
4 9 (4.02%) XML
5 7 (3.13%) ASP.NET
6 4 (1.79%) .NET Framework
6 4 (1.79%) ASP.NET MVC
6 4 (1.79%) jQuery
6 4 (1.79%) RESTful
7 3 (1.34%) Ajax
7 3 (1.34%) BAPI
7 3 (1.34%) HTML5
7 3 (1.34%) Mason
7 3 (1.34%) Middleware
7 3 (1.34%) SAP Basis
7 3 (1.34%) SAP Fiori
7 3 (1.34%) SAPUI5
7 3 (1.34%) SOAP
Miscellaneous
1 36 (16.07%) Self-Motivation
2 32 (14.29%) Management Information System
3 27 (12.05%) Analytical Skills
4 21 (9.38%) Computer Science
5 19 (8.48%) Data Centre
6 18 (8.04%) CMDB
7 8 (3.57%) Driving Licence
8 6 (2.68%) Greenfield Project
8 6 (2.68%) Mobile App
8 6 (2.68%) Virtual Team
9 5 (2.23%) Social Media
10 3 (1.34%) Clustering
10 3 (1.34%) Enterprise Software
10 3 (1.34%) W3C
11 2 (0.89%) Digital Media
11 2 (0.89%) VLE
12 1 (0.45%) Analytical Mindset
12 1 (0.45%) EPoS
12 1 (0.45%) User Experience
Operating Systems
1 14 (6.25%) Windows
2 4 (1.79%) Linux
2 4 (1.79%) Windows Server
3 3 (1.34%) Android
3 3 (1.34%) Apple iOS
3 3 (1.34%) Unix
4 2 (0.89%) Windows 7
4 2 (0.89%) Windows Server 2012
5 1 (0.45%) Windows Server 2003
5 1 (0.45%) Windows Server 2008
Processes & Methodologies
1 41 (18.30%) Presales
2 36 (16.07%) Problem-Solving
3 34 (15.18%) ITIL
4 32 (14.29%) Service Management
5 31 (13.84%) Agile Software Development
6 30 (13.39%) Project Management
7 26 (11.61%) ERP
8 25 (11.16%) Service Delivery
9 24 (10.71%) Business Development
9 24 (10.71%) Business Intelligence
9 24 (10.71%) Customer Engagement
10 20 (8.93%) Continuous Improvement
10 20 (8.93%) IT Strategy
11 19 (8.48%) Line Management
11 19 (8.48%) PRINCE2
11 19 (8.48%) Requirements Analysis
12 18 (8.04%) Software Engineering
12 18 (8.04%) Technical Architecture
12 18 (8.04%) TOGAF
12 18 (8.04%) Zachman Framework
Programming Languages
1 44 (19.64%) JavaScript
2 43 (19.20%) C#
3 35 (15.63%) SQL
4 14 (6.25%) Java
5 8 (3.57%) T-SQL
6 7 (3.13%) ABAP
7 5 (2.23%) PHP
7 5 (2.23%) PowerShell
8 4 (1.79%) Apex Code
8 4 (1.79%) C
8 4 (1.79%) VB
9 1 (0.45%) R
9 1 (0.45%) VB.NET
9 1 (0.45%) VBA
Qualifications
1 32 (14.29%) Degree
2 20 (8.93%) Computer Science Degree
3 19 (8.48%) ISEB
3 19 (8.48%) PMP
4 18 (8.04%) CEH
4 18 (8.04%) CISSP
4 18 (8.04%) CompTIA Security+
4 18 (8.04%) PMI Certification
5 11 (4.91%) Security Cleared
6 8 (3.57%) Microsoft Certification
7 4 (1.79%) SC Cleared
8 3 (1.34%) BC Cleared
8 3 (1.34%) CPIM
9 2 (0.89%) HNC
9 2 (0.89%) HND
10 1 (0.45%) A+ Certification
10 1 (0.45%) ISTQB
10 1 (0.45%) MCSA
10 1 (0.45%) MCSE
Quality Assurance & Compliance
1 18 (8.04%) GPG13
1 18 (8.04%) ISO/IEC 27001
2 11 (4.91%) QA
2 11 (4.91%) SLA
3 4 (1.79%) GDPR
4 2 (0.89%) Data Quality
5 1 (0.45%) WCAG
System Software
1 23 (10.27%) VMware Infrastructure
2 5 (2.23%) Active Directory
3 4 (1.79%) Docker
4 2 (0.89%) Hyper-V
5 1 (0.45%) vSphere
5 1 (0.45%) XenApp
Systems Management
1 4 (1.79%) Oracle Enterprise Manager
2 3 (1.34%) Microsoft Clustering
Vendors
1 113 (50.45%) Microsoft
2 41 (18.30%) SAP
3 23 (10.27%) Salesforce.com
3 23 (10.27%) VMware
4 19 (8.48%) Citrix
4 19 (8.48%) NetApp
5 18 (8.04%) CheckPoint
5 18 (8.04%) EMC
6 16 (7.14%) Oracle
7 8 (3.57%) Google
8 6 (2.68%) Sage
8 6 (2.68%) ServiceNow
9 4 (1.79%) Epicor
9 4 (1.79%) IBM
9 4 (1.79%) IFS
9 4 (1.79%) Infor
9 4 (1.79%) Informatica
9 4 (1.79%) SolarWinds
9 4 (1.79%) Twitter
10 3 (1.34%) Syclo