Period
to 17 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 January 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 67 64 43
Rank change year-on-year -3 -21 -1
Permanent jobs citing CRM 125 146 244
As % of all permanent IT jobs advertised in Birmingham 3.78% 4.01% 5.56%
As % of the Processes & Methodologies category 4.14% 4.37% 6.03%
Number of salaries quoted 84 102 176
Birmingham median annual salary £60,750 £45,000 £46,750
Median salary % change year-on-year +35.00% -3.74% -15.00%
10th Percentile £30,725 £26,250 £24,750
90th Percentile £102,500 £68,750 £63,875
West Midlands median annual salary £40,000 £42,500 £42,500
% change year-on-year -5.88% - -15.00%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Permanent vacancies with a requirement for process or methodology skills 3,017 3,344 4,048
As % of all permanent IT jobs advertised in Birmingham 91.31% 91.94% 92.31%
Number of salaries quoted 2,097 2,513 2,988
Birmingham median annual salary £47,500 £45,000 £44,000
Median salary % change year-on-year +5.56% +2.27% +3.53%
10th Percentile £26,750 £26,250 £26,250
90th Percentile £76,250 £68,750 £67,500
West Midlands median annual salary £45,000 £41,000 £41,500
% change year-on-year +9.76% -1.20% +1.22%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Birmingham.

Salary trend for CRM in Birmingham

CRM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing CRM in Birmingham over the 6 months to 17 January 2019.

Salary histogram for CRM in Birmingham

For the 6 months to 17 January 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region with a requirement for CRM.

1 39 (31.20%) Degree
2 37 (29.60%) Software Engineering
3 33 (26.40%) Dynamics CRM
3 33 (26.40%) ITIL
4 30 (24.00%) Project Management
4 30 (24.00%) Computer Science
5 28 (22.40%) Management Information System
6 27 (21.60%) TOGAF
7 26 (20.80%) Agile Software Development
7 26 (20.80%) JavaScript
8 25 (20.00%) Problem-Solving
9 24 (19.20%) Service Management
10 23 (18.40%) VMware
10 23 (18.40%) Microsoft
10 23 (18.40%) VMware Infrastructure
10 23 (18.40%) GDPR
10 23 (18.40%) Data Centre
11 22 (17.60%) Thought Leadership
11 22 (17.60%) ITIL V3
12 21 (16.80%) PaaS
13 20 (16.00%) Finance
13 20 (16.00%) Presales
14 19 (15.20%) IaaS
14 19 (15.20%) Computer Science Degree
14 19 (15.20%) .NET
14 19 (15.20%) PRINCE2
15 18 (14.40%) SQL Server
15 18 (14.40%) Scrum
15 18 (14.40%) Requirements Analysis
16 17 (13.60%) Technical Architecture

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (9.60%) CMS
2 8 (6.40%) SharePoint
3 5 (4.00%) SharePoint 2010
4 4 (3.20%) SharePoint Server
5 3 (2.40%) Oracle SOA Suite
5 3 (2.40%) WebLogic
6 1 (0.80%) Anypoint
6 1 (0.80%) IIS
Applications
1 2 (1.60%) Microsoft Excel
1 2 (1.60%) MS Visio
2 1 (0.80%) Microsoft Office
2 1 (0.80%) Microsoft Project
Business Applications
1 33 (26.40%) Dynamics CRM
2 6 (4.80%) SAP CRM
3 4 (3.20%) Dynamics AX
3 4 (3.20%) Salesforce.com CRM
3 4 (3.20%) SAP Business ByDesign
4 3 (2.40%) NetSuite
5 2 (1.60%) Adobe Campaign
5 2 (1.60%) FastStats
6 1 (0.80%) Dynamics NAV
6 1 (0.80%) IBM Operational Decision Manager
6 1 (0.80%) SAP S/4HANA
Cloud Services
1 21 (16.80%) PaaS
2 19 (15.20%) IaaS
3 17 (13.60%) Microsoft Azure
4 13 (10.40%) Dynamics 365
5 10 (8.00%) Office 365
6 5 (4.00%) Amazon AWS
6 5 (4.00%) Cloud Computing
6 5 (4.00%) SaaS
7 3 (2.40%) Salesforce Service Cloud
8 2 (1.60%) Salesforce Sales Cloud
8 2 (1.60%) SmartFocus
9 1 (0.80%) AWS Lambda
9 1 (0.80%) Heroku
9 1 (0.80%) Oracle Service Cloud
9 1 (0.80%) Serverless
Communications & Networking
1 16 (12.80%) Firewall
2 4 (3.20%) Intranet
3 2 (1.60%) SMS
4 1 (0.80%) Skype
4 1 (0.80%) WinSCP
Database & Business Intelligence
1 18 (14.40%) SQL Server
2 7 (5.60%) Data Warehouse
2 7 (5.60%) DB2
3 5 (4.00%) SAP HANA
3 5 (4.00%) SQL Server Integration Services
3 5 (4.00%) SQL Server Reporting Services
4 3 (2.40%) Data Lake
5 2 (1.60%) Big Data
5 2 (1.60%) Data Mining
5 2 (1.60%) Hadoop
5 2 (1.60%) Power BI
5 2 (1.60%) QlikView
5 2 (1.60%) SQL Server 2014
5 2 (1.60%) Star Schema
Development Applications
1 8 (6.40%) Visual Studio
2 6 (4.80%) Git (software)
3 4 (3.20%) Jasmine
3 4 (3.20%) JIRA
3 4 (3.20%) Mocha
3 4 (3.20%) Selenium
4 2 (1.60%) Visual Studio Team System
5 1 (0.80%) Cucumber
5 1 (0.80%) Fiddler
5 1 (0.80%) SpecFlow
5 1 (0.80%) Team Foundation Server
General
1 20 (16.00%) Finance
2 16 (12.80%) Publishing
3 8 (6.40%) Marketing
4 6 (4.80%) Telecoms
5 5 (4.00%) Retail
6 3 (2.40%) Advertising
6 3 (2.40%) Manufacturing
7 2 (1.60%) Legal
8 1 (0.80%) Automotive
8 1 (0.80%) Italian Language
8 1 (0.80%) Local Government
Job Titles
1 33 (26.40%) Architect
2 21 (16.80%) Solutions Architect
3 19 (15.20%) Developer
4 16 (12.80%) Consultant
5 15 (12.00%) Delivery Manager
6 14 (11.20%) Agile Delivery Manager
6 14 (11.20%) Analyst
7 8 (6.40%) CRM Developer
8 7 (5.60%) Digital Delivery Manager
8 7 (5.60%) Dynamics CRM Developer
8 7 (5.60%) Software Developer
9 6 (4.80%) Applications Support
9 6 (4.80%) BSS Architect
9 6 (4.80%) OSS Architect
9 6 (4.80%) Senior Architect
9 6 (4.80%) Support Analyst
9 6 (4.80%) Systems Analyst
9 6 (4.80%) Systems Support
9 6 (4.80%) Systems Support Analyst
9 6 (4.80%) Telecoms Architect
Libraries, Frameworks & Software Standards
1 19 (15.20%) .NET
2 12 (9.60%) HTML
3 10 (8.00%) CSS
4 9 (7.20%) HTML5
4 9 (7.20%) Web Services
5 7 (5.60%) XML
6 6 (4.80%) ASP.NET
7 5 (4.00%) AngularJS
7 5 (4.00%) jQuery
7 5 (4.00%) Node.js
8 4 (3.20%) Ajax
8 4 (3.20%) Angular 2
8 4 (3.20%) CSS3
8 4 (3.20%) REST
8 4 (3.20%) SOAP
8 4 (3.20%) XHTML
8 4 (3.20%) XSLT
9 3 (2.40%) Oracle Fusion
10 2 (1.60%) ASP.NET MVC
10 2 (1.60%) Visualforce
Miscellaneous
1 28 (22.40%) Management Information System
2 23 (18.40%) Data Centre
3 16 (12.80%) CMDB
3 16 (12.80%) Self-Motivation
4 10 (8.00%) NHS
5 7 (5.60%) Private Cloud
6 5 (4.00%) Greenfield Project
6 5 (4.00%) User Experience
7 4 (3.20%) Analytical Skills
8 2 (1.60%) Driving Licence
9 1 (0.80%) Client/Server
9 1 (0.80%) Enterprise Software
9 1 (0.80%) Virtual Team
Operating Systems
1 1 (0.80%) Windows
Processes & Methodologies
1 37 (29.60%) Software Engineering
2 33 (26.40%) ITIL
3 30 (24.00%) Computer Science
3 30 (24.00%) Project Management
4 27 (21.60%) TOGAF
5 26 (20.80%) Agile Software Development
6 25 (20.00%) Problem-Solving
7 24 (19.20%) Service Management
8 22 (17.60%) ITIL V3
8 22 (17.60%) Thought Leadership
9 20 (16.00%) Presales
10 19 (15.20%) PRINCE2
11 18 (14.40%) Requirements Analysis
11 18 (14.40%) Scrum
12 17 (13.60%) Business Development
12 17 (13.60%) Continuous Improvement
12 17 (13.60%) Customer Engagement
12 17 (13.60%) Data Protection
12 17 (13.60%) SDLC
12 17 (13.60%) Technical Architecture
Programming Languages
1 26 (20.80%) JavaScript
2 16 (12.80%) SQL
3 14 (11.20%) C#
4 11 (8.80%) Java
5 4 (3.20%) PHP
5 4 (3.20%) Python
6 3 (2.40%) VB.NET
7 2 (1.60%) Apex Code
7 2 (1.60%) VBA
8 1 (0.80%) C
8 1 (0.80%) PowerShell
8 1 (0.80%) T-SQL
8 1 (0.80%) VBScript
Qualifications
1 39 (31.20%) Degree
2 19 (15.20%) Computer Science Degree
3 17 (13.60%) PMP
4 16 (12.80%) CEH
4 16 (12.80%) CISSP
4 16 (12.80%) CompTIA Security+
4 16 (12.80%) ISEB
4 16 (12.80%) PMI Certification
5 8 (6.40%) Microsoft Certification
6 7 (5.60%) HNC
6 7 (5.60%) HND
6 7 (5.60%) MCSE
6 7 (5.60%) RHCA
6 7 (5.60%) RHCE
6 7 (5.60%) RHCSA
Quality Assurance & Compliance
1 23 (18.40%) GDPR
2 16 (12.80%) GPG13
2 16 (12.80%) ISO/IEC 27001
3 7 (5.60%) SLA
4 4 (3.20%) Data Quality
5 2 (1.60%) PMO
6 1 (0.80%) QA
System Software
1 23 (18.40%) VMware Infrastructure
2 2 (1.60%) Docker
Systems Management
1 1 (0.80%) Kubernetes
Vendors
1 23 (18.40%) Microsoft
1 23 (18.40%) VMware
2 16 (12.80%) CheckPoint
2 16 (12.80%) Citrix
2 16 (12.80%) EMC
2 16 (12.80%) NetApp
2 16 (12.80%) Salesforce.com
3 14 (11.20%) SAP
4 10 (8.00%) Oracle
5 6 (4.80%) Tableau
6 3 (2.40%) Atlassian
7 2 (1.60%) Aderant
7 2 (1.60%) Adobe
7 2 (1.60%) iManage
7 2 (1.60%) Infor
7 2 (1.60%) Informatica
7 2 (1.60%) Sage
8 1 (0.80%) CA
8 1 (0.80%) Epicor
8 1 (0.80%) IBM