Period
to 22 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 42 37 44
Rank change year-on-year -5 +7 -11
Permanent jobs citing CRM 191 255 216
As % of all permanent IT jobs advertised in Birmingham 5.20% 6.13% 5.30%
As % of the Processes & Methodologies category 5.77% 6.76% 6.09%
Number of salaries quoted 132 188 260
Birmingham median annual salary £50,000 £45,000 £54,285
Median salary % change year-on-year +11.11% -17.10% +3.40%
10th Percentile £26,250 £23,750 £27,500
90th Percentile £70,000 £63,825 £70,000
West Midlands median annual salary £42,500 £42,500 £50,000
% change year-on-year - -15.00% +9.89%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Permanent vacancies with a requirement for process or methodology skills 3,310 3,770 3,544
As % of all permanent IT jobs advertised in Birmingham 90.09% 90.69% 87.03%
Number of salaries quoted 2,418 2,829 2,931
Birmingham median annual salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.45% +2.35% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £70,000 £66,250 £67,500
West Midlands median annual salary £42,000 £41,000 £42,500
% change year-on-year +2.44% -3.53% +6.25%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Birmingham.

Salary trend for CRM in Birmingham

CRM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing CRM in Birmingham over the 6 months to 22 February 2018.

Salary histogram for CRM in Birmingham

For the 6 months to 22 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region with a requirement for CRM.

1 83 (43.46%) Microsoft
2 78 (40.84%) Dynamics CRM
3 50 (26.18%) Finance
4 46 (24.08%) .NET
5 39 (20.42%) C#
5 39 (20.42%) Agile Software Development
6 38 (19.90%) SAP
7 31 (16.23%) Advertising
8 30 (15.71%) SQL Server
9 29 (15.18%) ERP
10 28 (14.66%) SQL
10 28 (14.66%) Project Management
11 26 (13.61%) Business Intelligence
12 25 (13.09%) Salesforce.com
12 25 (13.09%) Manufacturing
12 25 (13.09%) Dynamics 365
13 24 (12.57%) Analytical Skills
13 24 (12.57%) Oracle
14 23 (12.04%) JavaScript
14 23 (12.04%) Publishing
15 22 (11.52%) Configuration Management
16 21 (10.99%) Presales
16 21 (10.99%) Retail
17 17 (8.90%) Windows
18 16 (8.38%) ITIL
19 15 (7.85%) Service Management
19 15 (7.85%) Citrix
19 15 (7.85%) Marketing
20 14 (7.33%) Business Development
21 13 (6.81%) Degree

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.14%) CMS
1 6 (3.14%) NetWeaver
2 5 (2.62%) SugarCRM
3 4 (2.09%) SharePoint
3 4 (2.09%) Umbraco
4 2 (1.05%) SAS
4 2 (1.05%) Sitecore CMS
5 1 (0.52%) BizTalk Server
5 1 (0.52%) IIS
Applications
1 9 (4.71%) Microsoft Excel
2 8 (4.19%) Microsoft Office
3 3 (1.57%) Microsoft Project
Business Applications
1 78 (40.84%) Dynamics CRM
2 10 (5.24%) Salesforce.com CRM
3 9 (4.71%) Dynamics AX
4 6 (3.14%) Dynamics NAV
4 6 (3.14%) SAP CRM
5 5 (2.62%) Dynamics GP
5 5 (2.62%) SAP MM
5 5 (2.62%) SAP PM
5 5 (2.62%) SAP S/4HANA
6 4 (2.09%) SAP CO
6 4 (2.09%) SAP FI
6 4 (2.09%) SAP FI/CO
7 3 (1.57%) BPCS
7 3 (1.57%) NetSuite
7 3 (1.57%) Sage CRM
7 3 (1.57%) SAP Hybris
8 2 (1.05%) Siebel CRM
9 1 (0.52%) Remedy ITSM
9 1 (0.52%) SAP BPC
9 1 (0.52%) SAP GRC
Cloud Services
1 25 (13.09%) Dynamics 365
2 12 (6.28%) Microsoft Azure
3 11 (5.76%) IaaS
3 11 (5.76%) PaaS
4 7 (3.66%) Office 365
5 6 (3.14%) Amazon AWS
6 5 (2.62%) SaaS
7 3 (1.57%) GitHub
7 3 (1.57%) Salesforce Service Cloud
8 2 (1.05%) Amazon EC2
9 1 (0.52%) Azure Active Directory
9 1 (0.52%) Cloud Computing
9 1 (0.52%) Salesforce Sales Cloud
9 1 (0.52%) Serverless
Communications & Networking
1 6 (3.14%) Firewall
2 5 (2.62%) CTI
3 4 (2.09%) WAN
4 2 (1.05%) DHCP
4 2 (1.05%) DNS
4 2 (1.05%) LAN
4 2 (1.05%) MPLS
4 2 (1.05%) PBX
4 2 (1.05%) Wireless
5 1 (0.52%) Asterisk PBX
5 1 (0.52%) HTTP
5 1 (0.52%) Internet
5 1 (0.52%) IPv6
5 1 (0.52%) SAN
5 1 (0.52%) SMS
5 1 (0.52%) TCP/IP
Database & Business Intelligence
1 30 (15.71%) SQL Server
2 9 (4.71%) Data Warehouse
3 8 (4.19%) SAP BW
4 7 (3.66%) MySQL
4 7 (3.66%) SAP HANA
5 6 (3.14%) Oracle Database
5 6 (3.14%) SQL Server Integration Services
6 5 (2.62%) GIS
6 5 (2.62%) SQL Server Reporting Services
7 4 (2.09%) BusinessObjects
8 3 (1.57%) Big Data
8 3 (1.57%) DB2
9 2 (1.05%) SQL Server Analysis Services
10 1 (0.52%) BusinessObjects Business Intelligence
10 1 (0.52%) Microsoft Analysis Services
10 1 (0.52%) NoSQL
10 1 (0.52%) Power BI
Development Applications
1 4 (2.09%) Visual Studio Team System
2 3 (1.57%) Visual Studio
3 2 (1.05%) Git (software)
3 2 (1.05%) Team Foundation Server
4 1 (0.52%) GitLab
4 1 (0.52%) JIRA
4 1 (0.52%) MSBuild
4 1 (0.52%) Selenium
4 1 (0.52%) Subversion
4 1 (0.52%) WebDriver
4 1 (0.52%) Zephyr
General
1 50 (26.18%) Finance
2 31 (16.23%) Advertising
3 25 (13.09%) Manufacturing
4 23 (12.04%) Publishing
5 21 (10.99%) Retail
6 15 (7.85%) Marketing
7 4 (2.09%) Local Government
7 4 (2.09%) Telecoms
8 2 (1.05%) Billing
9 1 (0.52%) Front Office
9 1 (0.52%) Games
9 1 (0.52%) Legal
Job Titles
1 33 (17.28%) Developer
2 28 (14.66%) Consultant
3 27 (14.14%) Analyst
3 27 (14.14%) Architect
4 22 (11.52%) Microsoft Engineer
5 18 (9.42%) CRM Consultant
5 18 (9.42%) CRM Developer
6 17 (8.90%) Dynamics CRM Developer
7 16 (8.38%) Solutions Architect
8 13 (6.81%) SAP Architect
9 12 (6.28%) Dynamics CRM Consultant
9 12 (6.28%) Project Manager
10 10 (5.24%) Microsoft Developer
11 9 (4.71%) CRM Technical Consultant
11 9 (4.71%) Technical Consultant
12 8 (4.19%) SAP Consultant
13 7 (3.66%) CRM Analyst
13 7 (3.66%) Data Analyst
14 6 (3.14%) CRM Manager
14 6 (3.14%) SAP Solutions Architect
Libraries, Frameworks & Software Standards
1 46 (24.08%) .NET
2 8 (4.19%) Web Services
3 7 (3.66%) ASP.NET
3 7 (3.66%) HTML
3 7 (3.66%) Mason
4 6 (3.14%) CSS
4 6 (3.14%) SAP Basis
5 5 (2.62%) BAPI
5 5 (2.62%) Middleware
5 5 (2.62%) SAP Fiori
5 5 (2.62%) SAPUI5
5 5 (2.62%) Visualforce
5 5 (2.62%) WCF
5 5 (2.62%) XHTML
6 3 (1.57%) .NET Framework
6 3 (1.57%) RESTful
7 2 (1.05%) XML
8 1 (0.52%) ASP.NET MVC
8 1 (0.52%) COM
8 1 (0.52%) Entity Framework
Miscellaneous
1 24 (12.57%) Analytical Skills
2 13 (6.81%) Computer Science
3 12 (6.28%) Management Information System
4 11 (5.76%) Virtual Team
5 8 (4.19%) CMDB
5 8 (4.19%) Data Centre
6 6 (3.14%) Clustering
7 5 (2.62%) Mobile App
8 4 (2.09%) Client/Server
9 3 (1.57%) FMCG
10 2 (1.05%) CCTV
10 2 (1.05%) EPoS
10 2 (1.05%) Handset
11 1 (0.52%) Driving Licence
11 1 (0.52%) Enterprise Software
11 1 (0.52%) Greenfield Project
11 1 (0.52%) NHS
11 1 (0.52%) Social Media
11 1 (0.52%) Video Conferencing
11 1 (0.52%) Wiki
Operating Systems
1 17 (8.90%) Windows
2 6 (3.14%) Unix
3 5 (2.62%) Android
3 5 (2.62%) Apple iOS
4 1 (0.52%) Windows 10
4 1 (0.52%) Windows 7
4 1 (0.52%) Windows Server
Processes & Methodologies
1 39 (20.42%) Agile Software Development
2 29 (15.18%) ERP
3 28 (14.66%) Project Management
4 26 (13.61%) Business Intelligence
5 22 (11.52%) Configuration Management
6 21 (10.99%) Presales
7 16 (8.38%) ITIL
8 15 (7.85%) Service Management
9 14 (7.33%) Business Development
10 13 (6.81%) Line Management
11 12 (6.28%) Customer Engagement
11 12 (6.28%) SDLC
11 12 (6.28%) Service Delivery
12 11 (5.76%) IT Strategy
13 10 (5.24%) Data Analysis
13 10 (5.24%) Migration
13 10 (5.24%) PRINCE2
14 9 (4.71%) E-Commerce
14 9 (4.71%) OO
14 9 (4.71%) Software Engineering
Programming Languages
1 39 (20.42%) C#
2 28 (14.66%) SQL
3 23 (12.04%) JavaScript
4 13 (6.81%) Java
5 12 (6.28%) ABAP
6 8 (4.19%) VBA
7 7 (3.66%) PHP
8 6 (3.14%) VB.NET
9 5 (2.62%) Apex Code
10 4 (2.09%) C++
10 4 (2.09%) Delphi
11 3 (1.57%) PowerShell
12 1 (0.52%) C
12 1 (0.52%) T-SQL
12 1 (0.52%) VB
Qualifications
1 13 (6.81%) Degree
2 12 (6.28%) Computer Science Degree
2 12 (6.28%) ISEB
3 9 (4.71%) PMI Certification
3 9 (4.71%) PMP
4 7 (3.66%) SC Cleared
4 7 (3.66%) Security Cleared
5 6 (3.14%) CEH
5 6 (3.14%) CISSP
5 6 (3.14%) CompTIA Security+
6 4 (2.09%) ISTQB
7 3 (1.57%) Microsoft Certification
8 1 (0.52%) CPIM
8 1 (0.52%) MCP
Quality Assurance & Compliance
1 10 (5.24%) Data Quality
2 9 (4.71%) QA
2 9 (4.71%) SLA
3 6 (3.14%) GPG13
3 6 (3.14%) ISO/IEC 27001
System Software
1 9 (4.71%) VMware Infrastructure
2 5 (2.62%) Active Directory
3 3 (1.57%) Docker
4 2 (1.05%) Virtual Machines
Systems Management
1 6 (3.14%) Microsoft Clustering
2 2 (1.05%) SCVMM
3 1 (0.52%) Oracle Enterprise Manager
Vendors
1 83 (43.46%) Microsoft
2 38 (19.90%) SAP
3 25 (13.09%) Salesforce.com
4 24 (12.57%) Oracle
5 15 (7.85%) Citrix
6 9 (4.71%) Siebel
6 9 (4.71%) VMware
7 8 (4.19%) CheckPoint
7 8 (4.19%) EMC
7 8 (4.19%) NetApp
8 7 (3.66%) Sage
9 5 (2.62%) IBM
9 5 (2.62%) ServiceNow
9 5 (2.62%) Syclo
10 4 (2.09%) DevExpress
10 4 (2.09%) Epicor
10 4 (2.09%) Infor
11 3 (1.57%) Google
11 3 (1.57%) hybris
11 3 (1.57%) IFS