Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 86 49 47
Rank change year-on-year -37 -2 -12
Permanent jobs citing CRM 121 238 180
As % of all permanent IT jobs advertised in Birmingham 3.12% 5.00% 4.60%
As % of the Processes & Methodologies category 3.46% 5.62% 5.29%
Number of salaries quoted 88 175 224
Birmingham median annual salary £50,000 £40,000 £50,500
Median salary % change year-on-year +25.00% -20.79% +6.32%
10th Percentile £27,600 £24,700 £27,000
90th Percentile £67,875 £64,000 £70,500
West Midlands median annual salary £42,500 £41,500 £50,000
% change year-on-year +2.41% -17.00% +17.65%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Permanent vacancies with a requirement for process or methodology skills 3494 4238 3403
As % of all permanent IT jobs advertised in Birmingham 90.21% 89.03% 86.97%
Number of salaries quoted 2737 3097 2850
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -5.56%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £67,500 £67,625 £68,750
West Midlands median annual salary £40,000 £40,000 £40,000

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Birmingham.

Salary trend for CRM in Birmingham

CRM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing CRM in Birmingham over the 6 months to 22 November 2017.

Salary histogram for CRM in Birmingham

For the 6 months to 22 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for CRM.

1 52 (42.98%) Microsoft
2 45 (37.19%) Dynamics CRM
3 40 (33.06%) Finance
4 28 (23.14%) C#
4 28 (23.14%) .NET
5 26 (21.49%) Project Management
6 23 (19.01%) SQL Server
7 20 (16.53%) ERP
8 19 (15.70%) JavaScript
8 19 (15.70%) SQL
8 19 (15.70%) Agile Software Development
9 18 (14.88%) Salesforce.com
10 16 (13.22%) Business Intelligence
11 15 (12.40%) Marketing
11 15 (12.40%) Line Management
12 14 (11.57%) Dynamics 365
12 14 (11.57%) Citrix
12 14 (11.57%) ITIL
12 14 (11.57%) Advertising
13 13 (10.74%) SAP
13 13 (10.74%) Oracle
13 13 (10.74%) Degree
13 13 (10.74%) Presales
14 12 (9.92%) Analytical Skills
14 12 (9.92%) Continuous Improvement
14 12 (9.92%) Computer Science
14 12 (9.92%) TOGAF
14 12 (9.92%) HTML
14 12 (9.92%) PRINCE2
15 11 (9.09%) Microsoft Excel

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.31%) SharePoint
2 3 (2.48%) IIS
2 3 (2.48%) SugarCRM
3 2 (1.65%) CMS
Applications
1 11 (9.09%) Microsoft Excel
2 8 (6.61%) Microsoft Office
3 4 (3.31%) Microsoft Project
4 2 (1.65%) Microsoft PowerPoint
Business Applications
1 45 (37.19%) Dynamics CRM
2 8 (6.61%) Salesforce.com CRM
3 3 (2.48%) Dynamics AX
3 3 (2.48%) Dynamics NAV
3 3 (2.48%) SAP CO
3 3 (2.48%) SAP FI
3 3 (2.48%) SAP FI/CO
4 2 (1.65%) Dynamics GP
4 2 (1.65%) NetSuite
5 1 (0.83%) Remedy ITSM
5 1 (0.83%) SAP BPC
5 1 (0.83%) SAP Business One
5 1 (0.83%) SAP CRM
5 1 (0.83%) SAP Hybris
5 1 (0.83%) SAP IS-U
5 1 (0.83%) SAP S/4HANA
5 1 (0.83%) Siebel CRM
Cloud Services
1 14 (11.57%) Dynamics 365
2 8 (6.61%) IaaS
2 8 (6.61%) PaaS
3 7 (5.79%) Microsoft Azure
3 7 (5.79%) Office 365
4 3 (2.48%) Amazon AWS
4 3 (2.48%) SaaS
5 2 (1.65%) Amazon EC2
5 2 (1.65%) Azure Active Directory
5 2 (1.65%) Force.com
6 1 (0.83%) AdWords
6 1 (0.83%) Cloud Computing
6 1 (0.83%) Google Analytics
Communications & Networking
1 6 (4.96%) Firewall
2 5 (4.13%) CTI
3 3 (2.48%) DHCP
3 3 (2.48%) DNS
3 3 (2.48%) WAN
4 2 (1.65%) LAN
4 2 (1.65%) MPLS
4 2 (1.65%) PBX
4 2 (1.65%) SMS
4 2 (1.65%) Wireless
5 1 (0.83%) HTTP
5 1 (0.83%) IPv6
5 1 (0.83%) SAN
Database & Business Intelligence
1 23 (19.01%) SQL Server
2 9 (7.44%) MySQL
3 6 (4.96%) Data Warehouse
4 5 (4.13%) SAP BW
4 5 (4.13%) SAP HANA
5 4 (3.31%) BusinessObjects
6 3 (2.48%) DB2
7 2 (1.65%) SQL Server Integration Services
7 2 (1.65%) SQL Server Reporting Services
8 1 (0.83%) BusinessObjects Business Intelligence
8 1 (0.83%) MS Access
8 1 (0.83%) NoSQL
8 1 (0.83%) Power BI
Development Applications
1 4 (3.31%) Visual Studio Tools for Office
2 2 (1.65%) Git (software)
2 2 (1.65%) Oracle APEX
3 1 (0.83%) GitLab
3 1 (0.83%) MSBuild
3 1 (0.83%) Subversion
3 1 (0.83%) Team Foundation Server
3 1 (0.83%) Visual Studio Team System
General
1 40 (33.06%) Finance
2 15 (12.40%) Marketing
3 14 (11.57%) Advertising
4 11 (9.09%) Publishing
5 10 (8.26%) Manufacturing
6 7 (5.79%) Retail
7 5 (4.13%) Local Government
7 5 (4.13%) Telecoms
8 3 (2.48%) Billing
9 2 (1.65%) Games
10 1 (0.83%) Back Office
10 1 (0.83%) Legal
10 1 (0.83%) Mandarin Language
Job Titles
1 20 (16.53%) Developer
2 19 (15.70%) Analyst
3 17 (14.05%) Architect
3 17 (14.05%) Solutions Architect
4 13 (10.74%) Consultant
5 11 (9.09%) CRM Manager
6 10 (8.26%) Project Manager
7 9 (7.44%) Microsoft Engineer
8 8 (6.61%) CRM Consultant
8 8 (6.61%) CRM Developer
9 6 (4.96%) Data Analyst
9 6 (4.96%) Dynamics CRM Consultant
9 6 (4.96%) Dynamics CRM Developer
9 6 (4.96%) Security Architect
9 6 (4.96%) Security Solutions Architect
10 5 (4.13%) CRM Analyst
10 5 (4.13%) CRM Technical Consultant
10 5 (4.13%) JavaScript Developer
10 5 (4.13%) Microsoft Consultant
10 5 (4.13%) Technical Consultant
Libraries, Frameworks & Software Standards
1 28 (23.14%) .NET
2 12 (9.92%) HTML
3 10 (8.26%) ASP.NET
4 7 (5.79%) CSS
5 5 (4.13%) XHTML
6 3 (2.48%) Visualforce
6 3 (2.48%) Web Services
7 2 (1.65%) COM
7 2 (1.65%) CSS3
7 2 (1.65%) Hibernate
7 2 (1.65%) JDBC
7 2 (1.65%) JSON
7 2 (1.65%) RESTful
7 2 (1.65%) SOAP
7 2 (1.65%) Spring
7 2 (1.65%) Struts
7 2 (1.65%) XML
8 1 (0.83%) AngularJS
8 1 (0.83%) jQuery
8 1 (0.83%) WCF
Miscellaneous
1 12 (9.92%) Analytical Skills
1 12 (9.92%) Computer Science
2 11 (9.09%) Management Information System
3 8 (6.61%) CMDB
3 8 (6.61%) Data Centre
4 4 (3.31%) Virtual Team
5 3 (2.48%) Client/Server
5 3 (2.48%) Enterprise Software
5 3 (2.48%) NHS
6 2 (1.65%) CCTV
6 2 (1.65%) Driving Licence
6 2 (1.65%) EPoS
6 2 (1.65%) Handset
7 1 (0.83%) BBC
7 1 (0.83%) FMCG
7 1 (0.83%) Social Media
7 1 (0.83%) User Experience
7 1 (0.83%) Wiki
Operating Systems
1 3 (2.48%) Windows
Processes & Methodologies
1 26 (21.49%) Project Management
2 20 (16.53%) ERP
3 19 (15.70%) Agile Software Development
4 16 (13.22%) Business Intelligence
5 15 (12.40%) Line Management
6 14 (11.57%) ITIL
7 13 (10.74%) Presales
8 12 (9.92%) Continuous Improvement
8 12 (9.92%) PRINCE2
8 12 (9.92%) TOGAF
9 11 (9.09%) Business Development
9 11 (9.09%) Software Engineering
10 10 (8.26%) Data Analysis
10 10 (8.26%) IT Strategy
10 10 (8.26%) ITIL V3
10 10 (8.26%) Service Management
11 9 (7.44%) Coaching
11 9 (7.44%) Configuration Management
11 9 (7.44%) Service Delivery
11 9 (7.44%) Technical Architecture
Programming Languages
1 28 (23.14%) C#
2 19 (15.70%) JavaScript
2 19 (15.70%) SQL
3 10 (8.26%) VB.NET
4 6 (4.96%) VBA
5 5 (4.13%) PHP
6 3 (2.48%) Apex Code
6 3 (2.48%) C++
6 3 (2.48%) Delphi
6 3 (2.48%) PL/SQL
7 2 (1.65%) PowerShell
8 1 (0.83%) C
8 1 (0.83%) T-SQL
8 1 (0.83%) VB
Qualifications
1 13 (10.74%) Degree
2 10 (8.26%) Computer Science Degree
3 9 (7.44%) ISEB
3 9 (7.44%) PMI Certification
3 9 (7.44%) PMP
4 6 (4.96%) CEH
4 6 (4.96%) CISSP
4 6 (4.96%) CompTIA Security+
4 6 (4.96%) Security+ Certification
5 3 (2.48%) Microsoft Certification
6 2 (1.65%) Master's Degree
6 2 (1.65%) PRINCE2 Practitioner
7 1 (0.83%) ITIL Foundation Certificate
7 1 (0.83%) MCP
7 1 (0.83%) MCSE
Quality Assurance & Compliance
1 8 (6.61%) ISO/IEC 27001
2 7 (5.79%) SLA
3 6 (4.96%) Data Quality
3 6 (4.96%) GPG13
4 3 (2.48%) QA
5 1 (0.83%) ISO/IEC 20000
System Software
1 9 (7.44%) VMware Infrastructure
2 2 (1.65%) Active Directory
2 2 (1.65%) Virtual Machines
Systems Management
1 2 (1.65%) SCVMM
2 1 (0.83%) Oracle Enterprise Manager
Vendors
1 52 (42.98%) Microsoft
2 18 (14.88%) Salesforce.com
3 14 (11.57%) Citrix
4 13 (10.74%) Oracle
4 13 (10.74%) SAP
5 9 (7.44%) VMware
6 8 (6.61%) CheckPoint
6 8 (6.61%) EMC
6 8 (6.61%) NetApp
7 7 (5.79%) Siebel
8 3 (2.48%) DevExpress
8 3 (2.48%) Informatica
8 3 (2.48%) Remedy
9 2 (1.65%) BMC
9 2 (1.65%) Cisco
9 2 (1.65%) Epicor
9 2 (1.65%) Jitterbit
9 2 (1.65%) Juniper
9 2 (1.65%) Sage
9 2 (1.65%) ServiceNow