Period
to 20 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Birmingham
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 33 43 42
Rank change year-on-year +10 -1 -8
Permanent jobs citing CRM 241 209 227
As % of all permanent IT jobs advertised in Birmingham 6.37% 5.47% 5.25%
As % of the Processes & Methodologies category 7.06% 6.00% 5.95%
Number of salaries quoted 182 155 234
Birmingham median annual salary £55,000 £46,000 £55,000
Median salary % change year-on-year +19.57% -16.36% +4.76%
10th Percentile £26,250 £21,750 £28,400
90th Percentile £77,500 £67,000 £70,875
West Midlands median annual salary £45,000 £42,500 £50,000
% change year-on-year +5.88% -15.00% +5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Permanent vacancies with a requirement for process or methodology skills 3,413 3,484 3,814
As % of all permanent IT jobs advertised in Birmingham 90.27% 91.23% 88.18%
Number of salaries quoted 2,444 2,721 3,014
Birmingham median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £72,125 £66,250 £67,500
West Midlands median annual salary £42,500 £41,000 £42,500
% change year-on-year +3.66% -3.53% +6.25%

CRM
Job Vacancy Trend in Birmingham

Job postings citing CRM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for CRM in Birmingham

CRM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Birmingham.

Salary trend for CRM in Birmingham

CRM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing CRM in Birmingham over the 6 months to 20 April 2018.

Salary histogram for CRM in Birmingham

For the 6 months to 20 April 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region with a requirement for CRM.

1 123 (51.04%) Microsoft
2 122 (50.62%) Dynamics CRM
3 69 (28.63%) Finance
4 67 (27.80%) Advertising
5 54 (22.41%) .NET
6 53 (21.99%) Agile Software Development
7 52 (21.58%) C#
8 50 (20.75%) Dynamics 365
9 47 (19.50%) SAP
10 44 (18.26%) SQL
11 40 (16.60%) ERP
12 35 (14.52%) Manufacturing
12 35 (14.52%) Problem-Solving
13 32 (13.28%) JavaScript
14 29 (12.03%) SQL Server
15 28 (11.62%) Business Intelligence
15 28 (11.62%) Project Management
16 27 (11.20%) Self-Motivation
17 26 (10.79%) Presales
17 26 (10.79%) Publishing
17 26 (10.79%) Retail
18 25 (10.37%) Salesforce.com
18 25 (10.37%) Analytical Skills
19 22 (9.13%) SDLC
20 21 (8.71%) Oracle
21 19 (7.88%) Java
22 18 (7.47%) Windows
23 17 (7.05%) Configuration Management
23 17 (7.05%) Service Management
23 17 (7.05%) Microsoft Azure

CRM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (2.90%) CMS
1 7 (2.90%) SharePoint
2 6 (2.49%) NetWeaver
3 4 (1.66%) Umbraco
4 3 (1.24%) Sitecore CMS
4 3 (1.24%) SugarCRM
5 2 (0.83%) IBM Notes
5 2 (0.83%) SAS
6 1 (0.41%) Apache
6 1 (0.41%) BizTalk Server
6 1 (0.41%) Tomcat
Applications
1 9 (3.73%) Microsoft Excel
2 5 (2.07%) Microsoft Office
3 4 (1.66%) Microsoft Project
Business Applications
1 122 (50.62%) Dynamics CRM
2 12 (4.98%) Dynamics AX
2 12 (4.98%) Dynamics NAV
3 8 (3.32%) Salesforce.com CRM
4 7 (2.90%) Dynamics GP
5 6 (2.49%) NetSuite
5 6 (2.49%) SAP CRM
6 5 (2.07%) BPCS
6 5 (2.07%) SAP MM
6 5 (2.07%) SAP PM
6 5 (2.07%) SAP S/4HANA
6 5 (2.07%) SAP SD
7 4 (1.66%) Sage CRM
7 4 (1.66%) SAP CO
7 4 (1.66%) SAP FI
7 4 (1.66%) SAP FI/CO
8 3 (1.24%) SAP Business One
8 3 (1.24%) SAP ERP
8 3 (1.24%) SAP Hybris
9 1 (0.41%) SAP GRC
Cloud Services
1 50 (20.75%) Dynamics 365
2 17 (7.05%) Microsoft Azure
3 11 (4.56%) IaaS
3 11 (4.56%) PaaS
4 10 (4.15%) SaaS
5 6 (2.49%) Amazon AWS
5 6 (2.49%) Office 365
6 4 (1.66%) GitHub
7 3 (1.24%) Salesforce Service Cloud
8 1 (0.41%) Amazon EC2
8 1 (0.41%) OneDrive
8 1 (0.41%) Salesforce Sales Cloud
8 1 (0.41%) Serverless
Communications & Networking
1 6 (2.49%) Firewall
2 4 (1.66%) SMS
3 3 (1.24%) Intranet
3 3 (1.24%) WAN
4 2 (0.83%) MPLS
4 2 (0.83%) PBX
5 1 (0.41%) Asterisk PBX
5 1 (0.41%) CTI
5 1 (0.41%) Internet
5 1 (0.41%) LAN
5 1 (0.41%) TCP/IP
Database & Business Intelligence
1 29 (12.03%) SQL Server
2 9 (3.73%) SQL Server Integration Services
3 8 (3.32%) SQL Server Reporting Services
4 7 (2.90%) Data Warehouse
4 7 (2.90%) Relational Database
5 6 (2.49%) Oracle Database
6 5 (2.07%) GIS
6 5 (2.07%) SAP BW
7 4 (1.66%) Big Data
7 4 (1.66%) SAP HANA
8 3 (1.24%) Power BI
8 3 (1.24%) SQL Server 2008
9 2 (0.83%) MySQL
9 2 (0.83%) SQL Server Analysis Services
10 1 (0.41%) BusinessObjects
10 1 (0.41%) DB2
10 1 (0.41%) Microsoft Analysis Services
Development Applications
1 6 (2.49%) Visual Studio
2 4 (1.66%) Visual Studio Team System
3 1 (0.41%) Git (software)
3 1 (0.41%) JIRA
3 1 (0.41%) Selenium
3 1 (0.41%) Team Foundation Server
3 1 (0.41%) WebDriver
3 1 (0.41%) Zephyr
General
1 69 (28.63%) Finance
2 67 (27.80%) Advertising
3 35 (14.52%) Manufacturing
4 26 (10.79%) Publishing
4 26 (10.79%) Retail
5 11 (4.56%) Marketing
6 7 (2.90%) Telecoms
7 4 (1.66%) Banking
8 3 (1.24%) Legal
9 2 (0.83%) Billing
10 1 (0.41%) French Language
10 1 (0.41%) Front Office
10 1 (0.41%) Games
10 1 (0.41%) Local Government
Job Titles
1 47 (19.50%) Consultant
2 43 (17.84%) Architect
3 42 (17.43%) Developer
4 38 (15.77%) CRM Consultant
5 31 (12.86%) Analyst
6 29 (12.03%) Dynamics CRM Consultant
7 28 (11.62%) Solutions Architect
8 24 (9.96%) CRM Developer
9 23 (9.54%) Dynamics CRM Developer
9 23 (9.54%) Microsoft CRM Consultant
10 20 (8.30%) Microsoft Developer
11 17 (7.05%) Microsoft Engineer
12 15 (6.22%) CRM Architect
13 13 (5.39%) Microsoft Consultant
13 13 (5.39%) SAP Architect
14 12 (4.98%) Project Manager
15 10 (4.15%) CRM Solutions Architect
15 10 (4.15%) CRM Technical Consultant
15 10 (4.15%) Dynamics CRM Architect
15 10 (4.15%) Technical Consultant
Libraries, Frameworks & Software Standards
1 54 (22.41%) .NET
2 12 (4.98%) ASP.NET
3 11 (4.56%) WCF
4 10 (4.15%) HTML
5 9 (3.73%) Web Services
6 7 (2.90%) XML
7 6 (2.49%) Mason
7 6 (2.49%) SAP Basis
8 5 (2.07%) .NET Framework
8 5 (2.07%) BAPI
8 5 (2.07%) Middleware
8 5 (2.07%) SAP Fiori
8 5 (2.07%) SAPUI5
8 5 (2.07%) Visualforce
9 4 (1.66%) ASP.NET MVC
9 4 (1.66%) RESTful
10 3 (1.24%) ASP.NET Web API
10 3 (1.24%) CSS
11 2 (0.83%) HTML5
12 1 (0.41%) Entity Framework
Miscellaneous
1 27 (11.20%) Self-Motivation
2 25 (10.37%) Analytical Skills
3 15 (6.22%) Management Information System
4 11 (4.56%) Computer Science
4 11 (4.56%) Virtual Team
5 7 (2.90%) CMDB
5 7 (2.90%) Data Centre
6 6 (2.49%) Clustering
7 5 (2.07%) Greenfield Project
7 5 (2.07%) Mobile App
8 4 (1.66%) Client/Server
9 3 (1.24%) FMCG
10 2 (0.83%) CCTV
10 2 (0.83%) Handset
10 2 (0.83%) VLE
11 1 (0.41%) Digital Media
11 1 (0.41%) Driving Licence
11 1 (0.41%) EPoS
11 1 (0.41%) Social Media
11 1 (0.41%) Video Conferencing
Operating Systems
1 18 (7.47%) Windows
2 6 (2.49%) Unix
3 5 (2.07%) Android
3 5 (2.07%) Apple iOS
4 3 (1.24%) Windows 7
5 1 (0.41%) Windows 10
5 1 (0.41%) Windows Server
Processes & Methodologies
1 53 (21.99%) Agile Software Development
2 40 (16.60%) ERP
3 35 (14.52%) Problem-Solving
4 28 (11.62%) Business Intelligence
4 28 (11.62%) Project Management
5 26 (10.79%) Presales
6 22 (9.13%) SDLC
7 17 (7.05%) Configuration Management
7 17 (7.05%) Service Management
8 16 (6.64%) ITIL
9 14 (5.81%) Service Delivery
10 13 (5.39%) Analytics
10 13 (5.39%) Data Modelling
11 12 (4.98%) Business Development
11 12 (4.98%) Customer Engagement
12 11 (4.56%) Coaching
12 11 (4.56%) Data Analysis
12 11 (4.56%) Line Management
13 10 (4.15%) IT Strategy
13 10 (4.15%) Stakeholder Management
Programming Languages
1 52 (21.58%) C#
2 44 (18.26%) SQL
3 32 (13.28%) JavaScript
4 19 (7.88%) Java
5 12 (4.98%) ABAP
6 5 (2.07%) Apex Code
6 5 (2.07%) VBA
7 4 (1.66%) C
7 4 (1.66%) C++
7 4 (1.66%) Delphi
8 3 (1.24%) PHP
8 3 (1.24%) T-SQL
9 2 (0.83%) PowerShell
9 2 (0.83%) VB.NET
Qualifications
1 13 (5.39%) Degree
2 11 (4.56%) Computer Science Degree
2 11 (4.56%) ISEB
3 9 (3.73%) Security Cleared
4 8 (3.32%) PMP
5 7 (2.90%) Microsoft Certification
5 7 (2.90%) PMI Certification
5 7 (2.90%) SC Cleared
6 6 (2.49%) CEH
6 6 (2.49%) CISSP
6 6 (2.49%) CompTIA Security+
7 4 (1.66%) ISTQB
8 3 (1.24%) CPIM
9 1 (0.41%) MCSA
9 1 (0.41%) MCSE
Quality Assurance & Compliance
1 13 (5.39%) QA
2 12 (4.98%) Data Quality
3 10 (4.15%) SLA
4 6 (2.49%) GPG13
4 6 (2.49%) ISO/IEC 27001
System Software
1 7 (2.90%) VMware Infrastructure
2 6 (2.49%) Active Directory
3 4 (1.66%) Docker
4 1 (0.41%) Virtual Machines
Systems Management
1 6 (2.49%) Microsoft Clustering
2 1 (0.41%) SCVMM
Vendors
1 123 (51.04%) Microsoft
2 47 (19.50%) SAP
3 25 (10.37%) Salesforce.com
4 21 (8.71%) Oracle
5 12 (4.98%) Sage
6 10 (4.15%) Citrix
7 8 (3.32%) Epicor
7 8 (3.32%) Infor
8 7 (2.90%) CheckPoint
8 7 (2.90%) EMC
8 7 (2.90%) NetApp
8 7 (2.90%) VMware
9 6 (2.49%) IFS
9 6 (2.49%) ServiceNow
10 5 (2.07%) IBM
10 5 (2.07%) Syclo
11 4 (1.66%) DevExpress
11 4 (1.66%) Google
12 3 (1.24%) hybris
12 3 (1.24%) Sitecore