Period
to 18 November 2017

The median contractor rate for a Desktop Support was £175 per day in advertised job vacancies in Birmingham during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
West Midlands > Birmingham
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 57 78 61
Rank change year-on-year +21 -17 -2
Contract jobs requiring a Desktop Support 35 23 23
As % of all contract IT jobs advertised in Birmingham 2.24% 1.50% 1.69%
As % of the Job Titles category 2.36% 1.56% 1.76%
Number of daily rates quoted 25 15 10
Birmingham median daily rate £175 £360 £194
Median daily rate % change year-on-year -51.32% +85.55% +29.17%
10th Percentile £108 £123 £147
90th Percentile £288 £775 £359
West Midlands median daily rate £165 £190 £153
% change year-on-year -13.00% +24.59% -7.58%
Number of hourly rates quoted 6 10 5
Birmingham median hourly rate £14.17 £14.25 £13.50
Median hourly rate % change year-on-year -0.56% +5.56% +8.00%
10th Percentile £10.58 £13.00 £11.28
90th Percentile £19.13 £15.63 £17.40
West Midlands median hourly rate £14.42 £14.00 £15.85
% change year-on-year +3.00% -11.67% +21.92%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Birmingham
Contract vacancies in Birmingham with a recognized job title 1481 1475 1305
% of contract IT jobs with a recognized job title 94.75% 96.28% 96.03%
Number of daily rates quoted 1050 941 813
Birmingham median daily rate £388 £398 £370
Median daily rate % change year-on-year -2.52% +7.43% +5.71%
10th Percentile £216 £225 £210
90th Percentile £525 £550 £511
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 44 54 63
Birmingham median hourly rate £14.22 £14.50 £15.00
Median hourly rate % change year-on-year -1.97% -3.33% +7.14%
10th Percentile £8.39 £10.36 £10.65
90th Percentile £39.63 £26.88 £39.20
West Midlands median hourly rate £17.13 £15.00 £17.00
% change year-on-year +14.17% -11.76% +4.94%

Desktop Support
Job Vacancy Trend in Birmingham

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Desktop Support in Birmingham

Desktop Support
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Birmingham.

Contractor daily rate trend for Desktop Support in Birmingham

Desktop Support
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Desktop Support in Birmingham over the 6 months to 18 November 2017.

Contractor daily rate histogram for Desktop Support in Birmingham

Desktop Support
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Birmingham.

Contractor hourly rate trend for Desktop Support in Birmingham

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 18 November 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region featuring Desktop Support in the job title.

1 28 (80.00%) Windows
2 16 (45.71%) Active Directory
3 14 (40.00%) Microsoft
4 12 (34.29%) Office 365
5 10 (28.57%) Windows 7
6 9 (25.71%) ITIL
7 8 (22.86%) Microsoft Office
7 8 (22.86%) Windows 10
8 7 (20.00%) SCCM
9 5 (14.29%) Windows XP
10 4 (11.43%) Citrix
10 4 (11.43%) Microsoft Excel
10 4 (11.43%) Service Management
10 4 (11.43%) Windows 8
11 3 (8.57%) WSUS
12 2 (5.71%) VMware Infrastructure
12 2 (5.71%) Spreadsheet
12 2 (5.71%) Problem Management
12 2 (5.71%) Fat Client
12 2 (5.71%) BitLocker
12 2 (5.71%) Application Discovery
12 2 (5.71%) Customer Engagement
12 2 (5.71%) Microsoft App-V
12 2 (5.71%) Migration
12 2 (5.71%) VMware
12 2 (5.71%) Degree
12 2 (5.71%) Incident Management
12 2 (5.71%) Blackberry Enterprise Server
12 2 (5.71%) Thin Client
12 2 (5.71%) Terminal Server

Desktop Support Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.71%) Blackberry Enterprise Server
1 2 (5.71%) MS Exchange
2 1 (2.86%) SharePoint
2 1 (2.86%) Skype for Business
Applications
1 8 (22.86%) Microsoft Office
2 4 (11.43%) Microsoft Excel
3 2 (5.71%) Spreadsheet
Cloud Services
1 12 (34.29%) Office 365
Communications & Networking
1 2 (5.71%) DHCP
1 2 (5.71%) DNS
2 1 (2.86%) Skype
Database & Business Intelligence
1 1 (2.86%) SQL Server
Development Applications
1 1 (2.86%) InstallShield
1 1 (2.86%) MSI
Libraries, Frameworks & Software Standards
1 1 (2.86%) .NET
1 1 (2.86%) .NET Framework
Miscellaneous
1 2 (5.71%) Fat Client
1 2 (5.71%) Thin Client
2 1 (2.86%) Analytical Skills
2 1 (2.86%) Blackberry
2 1 (2.86%) CMDB
2 1 (2.86%) Computer Science
2 1 (2.86%) Data Centre
Operating Systems
1 28 (80.00%) Windows
2 10 (28.57%) Windows 7
3 8 (22.86%) Windows 10
4 5 (14.29%) Windows XP
5 4 (11.43%) Windows 8
6 1 (2.86%) Android
Processes & Methodologies
1 9 (25.71%) ITIL
2 4 (11.43%) Service Management
3 2 (5.71%) Application Discovery
3 2 (5.71%) Customer Engagement
3 2 (5.71%) Incident Management
3 2 (5.71%) Migration
3 2 (5.71%) Problem Management
4 1 (2.86%) Agile Software Development
4 1 (2.86%) Gantt Chart
4 1 (2.86%) Line Management
4 1 (2.86%) Mobile Device Management
4 1 (2.86%) Patch Management
4 1 (2.86%) Presales
4 1 (2.86%) PRINCE
4 1 (2.86%) Project Management
4 1 (2.86%) QA Automation
4 1 (2.86%) Robotic Automation
4 1 (2.86%) Robotic Process Automation
4 1 (2.86%) Software Deployment
4 1 (2.86%) Web Development
Programming Languages
1 2 (5.71%) SQL
2 1 (2.86%) C++
2 1 (2.86%) JavaScript
2 1 (2.86%) T-SQL
Qualifications
1 2 (5.71%) Degree
2 1 (2.86%) Computer Science Degree
2 1 (2.86%) MCITP
2 1 (2.86%) MCTS
2 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.86%) QA
1 1 (2.86%) SLA
System Software
1 16 (45.71%) Active Directory
2 2 (5.71%) BitLocker
2 2 (5.71%) Microsoft App-V
2 2 (5.71%) Terminal Server
2 2 (5.71%) VMware Infrastructure
3 1 (2.86%) Hyper-V
3 1 (2.86%) Terminal Services
3 1 (2.86%) VMware Workstation
Systems Management
1 7 (20.00%) SCCM
2 3 (8.57%) WSUS
3 1 (2.86%) Norton AntiVirus
3 1 (2.86%) SafeCom
Vendors
1 14 (40.00%) Microsoft
2 4 (11.43%) Citrix
3 2 (5.71%) VMware
4 1 (2.86%) Cisco
4 1 (2.86%) IBM
4 1 (2.86%) McAfee
4 1 (2.86%) Meraki
4 1 (2.86%) NetApp
4 1 (2.86%) ServiceNow
4 1 (2.86%) Snow
4 1 (2.86%) Symantec
4 1 (2.86%) Wyse