Desktop Support Contracts in the West Midlands

Desktop Support
England > West Midlands

The median Desktop Support daily rate in the West Midlands is £190 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 103 120 131
Rank change year-on-year +17 +11 -18
Contract jobs requiring a Desktop Support 9 23 37
As % of all contract jobs advertised in the West Midlands 0.47% 0.96% 1.04%
As % of the Job Titles category 0.51% 1.01% 1.08%
Number of daily rates quoted 8 11 27
10th Percentile £148 - £130
25th Percentile £161 £145 £151
Median daily rate (50th Percentile) £190 £170 £188
Median % change year-on-year +11.76% -9.33% +17.19%
75th Percentile £211 £213 £231
90th Percentile £251 £250 £275
England median daily rate £200 £201 £188
% change year-on-year -0.67% +7.38% +7.14%
Number of hourly rates quoted 0 6 6
10th Percentile - £17.40 £15.65
25th Percentile - £18.69 £16.31
Median hourly rate - £20.00 £17.79
Median % change year-on-year - +12.44% +18.58%
75th Percentile - - £19.38
90th Percentile - - £20.81
England median hourly rate £21.00 £23.25 £19.00
% change year-on-year -9.68% +22.37% +7.04%

All Contract IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,761 2,271 3,434
% of contract IT jobs with a recognized job title 91.34% 94.94% 96.51%
Number of daily rates quoted 1,184 1,562 2,511
10th Percentile £259 £250 £215
25th Percentile £363 £388 £363
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +17.28%
75th Percentile £600 £600 £575
90th Percentile £700 £688 £675
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 134 67 85
10th Percentile £12.01 £12.50 £12.30
25th Percentile £15.00 £15.05 £14.00
Median hourly rate £22.25 £19.00 £17.00
Median % change year-on-year +17.11% +11.76% +6.25%
75th Percentile £42.31 £26.50 £20.00
90th Percentile £55.88 £55.25 £23.15
England median hourly rate £35.96 £44.53 £22.50
% change year-on-year -19.25% +97.91% +0.36%

Desktop Support
Job Vacancy Trend in the West Midlands

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Desktop Support in the West Midlands

Desktop Support
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Desktop Support in the West Midlands.

Daily rate trend for Desktop Support in the West Midlands

Desktop Support
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Desktop Support in the West Midlands over the 6 months to 26 April 2024.

Daily rate histogram for Desktop Support in the West Midlands

Desktop Support
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Desktop Support in the West Midlands.

Hourly rate trend for Desktop Support in the West Midlands

Desktop Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the West Midlands region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Shropshire +31 2 £213 +46.55%
Coventry +10 2 £190 +8.57%
Warwickshire +4 2 £158 -4.55%
Worcestershire +7 1 £200 -
Solihull - 1 £145 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 26 April 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Desktop Support in the job title.

1 7 (77.78%) Windows
2 4 (44.44%) Microsoft 365
3 3 (33.33%) Microsoft Intune
3 3 (33.33%) Windows 10
3 3 (33.33%) Social Skills
3 3 (33.33%) Microsoft Office
3 3 (33.33%) ITIL
3 3 (33.33%) Microsoft
3 3 (33.33%) Active Directory
3 3 (33.33%) Incident Management
4 2 (22.22%) SCCM
4 2 (22.22%) Android
4 2 (22.22%) Mac OS
4 2 (22.22%) Azure
4 2 (22.22%) Citrix
4 2 (22.22%) Customer Service
4 2 (22.22%) Apple iOS
4 2 (22.22%) Virtual Machines
4 2 (22.22%) BPSS Clearance
4 2 (22.22%) DevOps
5 1 (11.11%) Analytical Skills
5 1 (11.11%) Infrastructure Management
5 1 (11.11%) ServiceNow
5 1 (11.11%) Customer-Centric Approach
5 1 (11.11%) Customer-Centricity
5 1 (11.11%) Analytical Mindset
5 1 (11.11%) Problem-Solving
5 1 (11.11%) VPN
5 1 (11.11%) SLA
5 1 (11.11%) Service Delivery

Desktop Support Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (33.33%) Microsoft Office
Cloud Services
1 4 (44.44%) Microsoft 365
2 2 (22.22%) Azure
Communications & Networking
1 1 (11.11%) VPN
1 1 (11.11%) Wireless
General
1 3 (33.33%) Social Skills
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Finance
2 1 (11.11%) Financial Institution
Miscellaneous
1 1 (11.11%) Analytical Mindset
1 1 (11.11%) Hedge funds
Operating Systems
1 7 (77.78%) Windows
2 3 (33.33%) Windows 10
3 2 (22.22%) Android
3 2 (22.22%) Apple iOS
3 2 (22.22%) Mac OS
Processes & Methodologies
1 3 (33.33%) Incident Management
1 3 (33.33%) ITIL
2 2 (22.22%) Customer Service
2 2 (22.22%) DevOps
3 1 (11.11%) Customer-Centric Approach
3 1 (11.11%) Customer-Centricity
3 1 (11.11%) Infrastructure Management
3 1 (11.11%) ITSM
3 1 (11.11%) Problem-Solving
3 1 (11.11%) Service Delivery
Qualifications
1 2 (22.22%) BPSS Clearance
2 1 (11.11%) Degree
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 3 (33.33%) Active Directory
2 2 (22.22%) Virtual Machines
Systems Management
1 3 (33.33%) Microsoft Intune
2 2 (22.22%) SCCM
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) Citrix
3 1 (11.11%) ServiceNow