The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
West Midlands > Birmingham
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 52 61 61
Rank change year-on-year +9 0  
Contract jobs citing ITSM 2 9 2
As % of all contract IT jobs advertised in Birmingham 0.32% 1.13% 0.27%
As % of the Processes & Methodologies category 0.38% 1.35% 0.34%
Number of daily rates quoted 0 8 3
Birmingham median daily rate - £435 £288
Median daily rate % change year-on-year - +51.30%  
West Midlands median daily rate £115 £403 £163
% change year-on-year -71.42% +147.69%  
Number of hourly rates quoted 0 0 0
Birmingham median hourly rate - - -
West Midlands median hourly rate - £13.50 £23.00
% change year-on-year - -41.30%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Birmingham
Contract job vacancies with a requirement for process and methodology skills 523 669 580
As % of all contract IT job vacancies advertised in Birmingham 82.49% 83.63% 78.17%
Number of daily rates quoted 1352 1897 1494
Birmingham median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.66% -  
10th Percentile £275 £250 £269
90th Percentile £575 £538 £513
West Midlands median daily rate £413 £400 £375
% change year-on-year +3.12% +6.66%  
Number of hourly rates quoted 26 40 33
Birmingham median hourly rate £14.22 £25.00 £40.00
Median hourly rate % change year-on-year -43.14% -37.50%  
10th Percentile £10.00 £11.80 £15.45
90th Percentile £29.25 £43.75 £63.00
West Midlands median hourly rate £28.00 £24.00 £25.00
% change year-on-year +16.66% -4.00%  

ITSM
Job Vacancy Trend in Birmingham

Job postings citing ITSM as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for ITSM in Birmingham

ITSM
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Birmingham.

Contractor daily rate trend for ITSM in Birmingham

ITSM
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Birmingham.

Contractor hourly rate trend for ITSM in Birmingham

For the 6 months to 29 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for ITSM.

1 4 (80.00%) JavaScript
1 4 (80.00%) ITIL
2 3 (60.00%) LDAP
2 3 (60.00%) Web Services
2 3 (60.00%) ServiceNow
3 2 (40.00%) REST
3 2 (40.00%) Service Management
3 2 (40.00%) Telecoms
3 2 (40.00%) JDBC
3 2 (40.00%) Configuration Management
3 2 (40.00%) Enterprise Software
3 2 (40.00%) ODBC
3 2 (40.00%) SSL
3 2 (40.00%) SAML
3 2 (40.00%) Migration
4 1 (20.00%) Programme Management
4 1 (20.00%) Agile Software Development
4 1 (20.00%) Knowledge Management
4 1 (20.00%) SAP Oil and Gas
4 1 (20.00%) Marketing
4 1 (20.00%) CMDB
4 1 (20.00%) Wiki
4 1 (20.00%) Remedy ITSM
4 1 (20.00%) Digital Marketing
4 1 (20.00%) Fault Management
4 1 (20.00%) Pentaho
4 1 (20.00%) Visualisation
4 1 (20.00%) BMC PATROL
4 1 (20.00%) Remedy
4 1 (20.00%) SLA

ITSM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (20.00%) Remedy ITSM
1 1 (20.00%) SAP Oil and Gas
Communications & Networking
1 3 (60.00%) LDAP
2 2 (40.00%) SSL
Database & Business Intelligence
1 1 (20.00%) Pentaho
General
1 2 (40.00%) Telecoms
2 1 (20.00%) Electronics
2 1 (20.00%) Finance
2 1 (20.00%) Manufacturing
2 1 (20.00%) Marketing
Job Titles
1 3 (60.00%) Architect
2 2 (40.00%) Developer
2 2 (40.00%) Solutions Architect
3 1 (20.00%) ITIL Service Architect
3 1 (20.00%) ITSM Architect
3 1 (20.00%) JavaScript Developer
3 1 (20.00%) OSS Architect
3 1 (20.00%) Telecoms Architect
3 1 (20.00%) UI Developer
Libraries, Frameworks & Software Standards
1 3 (60.00%) Web Services
2 2 (40.00%) JDBC
2 2 (40.00%) ODBC
2 2 (40.00%) REST
2 2 (40.00%) SAML
3 1 (20.00%) AngularJS
3 1 (20.00%) CSS
3 1 (20.00%) HTML
3 1 (20.00%) Twitter Bootstrap
Miscellaneous
1 2 (40.00%) Enterprise Software
2 1 (20.00%) Analytical Skills
2 1 (20.00%) CMDB
2 1 (20.00%) Wiki
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) Configuration Management
2 2 (40.00%) Migration
2 2 (40.00%) Service Management
3 1 (20.00%) Agile Software Development
3 1 (20.00%) Business Intelligence
3 1 (20.00%) Capacity Management
3 1 (20.00%) Change Management
3 1 (20.00%) Digital Marketing
3 1 (20.00%) ETL
3 1 (20.00%) Fault Management
3 1 (20.00%) Knowledge Management
3 1 (20.00%) Programme Management
3 1 (20.00%) Root Cause Analysis
3 1 (20.00%) Visualisation
3 1 (20.00%) Workflow
Programming Languages
1 4 (80.00%) JavaScript
2 1 (20.00%) Java
2 1 (20.00%) SQL
Quality Assurance & Compliance
1 1 (20.00%) SLA
Systems Management
1 1 (20.00%) BMC PATROL
Vendors
1 3 (60.00%) ServiceNow
2 1 (20.00%) BMC
2 1 (20.00%) Oracle
2 1 (20.00%) Remedy
2 1 (20.00%) SAP