Period
to 25 July 2017

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 25 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Birmingham
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 55 48 54
Rank change year-on-year -7 +6 +16
Contract jobs citing Service Management 31 56 41
As % of all contract IT jobs advertised in Birmingham 2.36% 3.65% 2.60%
As % of the Processes & Methodologies category 2.87% 4.44% 3.42%
Number of daily rates quoted 21 38 31
Birmingham median daily rate £450 £413 £350
Median daily rate % change year-on-year +9.09% +17.86% -17.65%
10th Percentile £313 £200 £185
90th Percentile £550 £501 £518
West Midlands median daily rate £435 £390 £325
% change year-on-year +11.54% +20.00% -12.75%
Number of hourly rates quoted 0 3 0
Birmingham median hourly rate - £25.00 -
West Midlands median hourly rate £16.75 £17.00 £21.75
% change year-on-year -1.47% -21.84% -

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Birmingham
Contract job vacancies with a requirement for process and methodology skills 1081 1260 1200
As % of all contract IT job vacancies advertised in Birmingham 82.46% 82.19% 76.05%
Number of daily rates quoted 733 850 787
Birmingham median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - +7.14%
10th Percentile £263 £225 £225
90th Percentile £534 £538 £525
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 21 26 29
Birmingham median hourly rate £14.22 £15.25 £22.50
Median hourly rate % change year-on-year -6.79% -32.22% +63.64%
10th Percentile £11.25 £10.73 £9.80
90th Percentile £41.00 £40.75 £60.00
West Midlands median hourly rate £20.25 £17.00 £23.50
% change year-on-year +19.12% -27.66% +30.56%

Service Management
Job Vacancy Trend in Birmingham

Job postings citing Service Management as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Management in Birmingham

Service Management
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Birmingham.

Contractor daily rate trend for Service Management in Birmingham

Service Management
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Management in Birmingham over the 6 months to 25 July 2017.

Contractor daily rate histogram for Service Management in Birmingham

Service Management
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Birmingham.

Contractor hourly rate trend for Service Management in Birmingham

For the 6 months to 25 July 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Management.

1 19 (61.29%) ITIL
2 11 (35.48%) Project Management
2 11 (35.48%) Finance
2 11 (35.48%) Agile Software Development
3 10 (32.26%) Microsoft
4 8 (25.81%) Data Modelling
4 8 (25.81%) Management Information System
4 8 (25.81%) Data Management
4 8 (25.81%) Enterprise Architecture
4 8 (25.81%) Analytical Skills
5 7 (22.58%) ITIL Certification
6 6 (19.35%) Active Directory
6 6 (19.35%) Business Intelligence
6 6 (19.35%) CRM
6 6 (19.35%) SDLC
6 6 (19.35%) User Experience
7 5 (16.13%) IT Strategy
7 5 (16.13%) Cybersecurity
7 5 (16.13%) Problem Management
7 5 (16.13%) PRINCE2
7 5 (16.13%) Windows
7 5 (16.13%) Service Delivery
7 5 (16.13%) Change Management
8 4 (12.90%) Workflow
8 4 (12.90%) Migration
8 4 (12.90%) Java
8 4 (12.90%) .NET
8 4 (12.90%) Python
8 4 (12.90%) EDRMS
8 4 (12.90%) Ruby

Service Management
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Exchange Server 2007
1 2 (6.45%) MS Exchange
Applications
1 2 (6.45%) Microsoft Office
Business Applications
1 2 (6.45%) Oracle ERP
1 2 (6.45%) Oracle Financials
1 2 (6.45%) Remedy ITSM
2 1 (3.23%) JDE EnterpriseOne
Cloud Services
1 2 (6.45%) Office 365
Communications & Networking
1 2 (6.45%) DHCP
1 2 (6.45%) DNS
1 2 (6.45%) WebEx
2 1 (3.23%) Intranet
2 1 (3.23%) VoIP
Database & Business Intelligence
1 4 (12.90%) EDRMS
Development Applications
1 4 (12.90%) Team Foundation Server
General
1 11 (35.48%) Finance
2 2 (6.45%) Back Office
2 2 (6.45%) Banking
2 2 (6.45%) Investment Banking
3 1 (3.23%) Manufacturing
3 1 (3.23%) Telecoms
Job Titles
1 5 (16.13%) Applications Support
1 5 (16.13%) Head of Applications
1 5 (16.13%) Service Manager
2 4 (12.90%) Delivery Manager
2 4 (12.90%) Head of Application Development
2 4 (12.90%) Head of Development
2 4 (12.90%) Head of Support
3 3 (9.68%) Architect
3 3 (9.68%) Services Delivery Manager
3 3 (9.68%) Transition Manager
4 2 (6.45%) Analyst
4 2 (6.45%) Applications Manager
4 2 (6.45%) Consultant
4 2 (6.45%) Coordinator
4 2 (6.45%) Desktop Support
4 2 (6.45%) Solutions Architect
5 1 (3.23%) Data Manager
5 1 (3.23%) Portfolio Manager
5 1 (3.23%) SAP Manager
5 1 (3.23%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 4 (12.90%) .NET
2 2 (6.45%) Oracle Fusion
Miscellaneous
1 8 (25.81%) Analytical Skills
1 8 (25.81%) Management Information System
2 6 (19.35%) User Experience
3 3 (9.68%) CMDB
4 1 (3.23%) Data Centre
4 1 (3.23%) Enterprise Software
4 1 (3.23%) Fat Client
4 1 (3.23%) Private Cloud
4 1 (3.23%) Thin Client
Operating Systems
1 5 (16.13%) Windows
2 2 (6.45%) Windows 7
3 1 (3.23%) Windows Server
Processes & Methodologies
1 19 (61.29%) ITIL
2 11 (35.48%) Agile Software Development
2 11 (35.48%) Project Management
3 8 (25.81%) Data Management
3 8 (25.81%) Data Modelling
3 8 (25.81%) Enterprise Architecture
4 6 (19.35%) Business Intelligence
4 6 (19.35%) CRM
4 6 (19.35%) SDLC
5 5 (16.13%) Change Management
5 5 (16.13%) Cybersecurity
5 5 (16.13%) IT Strategy
5 5 (16.13%) PRINCE2
5 5 (16.13%) Problem Management
5 5 (16.13%) Service Delivery
6 4 (12.90%) Case Management
6 4 (12.90%) Migration
6 4 (12.90%) Open Source
6 4 (12.90%) Stakeholder Engagement
6 4 (12.90%) Workflow
Programming Languages
1 4 (12.90%) Java
1 4 (12.90%) Python
1 4 (12.90%) Ruby
1 4 (12.90%) Scala
2 3 (9.68%) C
3 1 (3.23%) PowerShell
Qualifications
1 7 (22.58%) ITIL Certification
2 3 (9.68%) Security Cleared
3 2 (6.45%) BPSS Clearance
3 2 (6.45%) Microsoft Certification
4 1 (3.23%) Degree
4 1 (3.23%) MCITP
4 1 (3.23%) MCP
4 1 (3.23%) MCSE
4 1 (3.23%) MCTS
4 1 (3.23%) MOS
Quality Assurance & Compliance
1 3 (9.68%) Disclosure Scotland
2 2 (6.45%) QA
2 2 (6.45%) SLA
System Software
1 6 (19.35%) Active Directory
2 2 (6.45%) BitLocker
2 2 (6.45%) Terminal Server
Systems Management
1 2 (6.45%) SCCM
1 2 (6.45%) WSUS
2 1 (3.23%) BMC PATROL
Vendors
1 10 (32.26%) Microsoft
2 2 (6.45%) BMC
2 2 (6.45%) Cisco
2 2 (6.45%) Citrix
2 2 (6.45%) Oracle
2 2 (6.45%) Remedy
3 1 (3.23%) Equitrac
3 1 (3.23%) JD Edwards
3 1 (3.23%) SAP
3 1 (3.23%) ServiceNow
3 1 (3.23%) VMware
Birmingham, West Midlands (County)
Harvey Nash plc
Rate: £400 - £500 per day
Posted: 11 hours ago