Service Management Contracts in Birmingham

Service Management
West Midlands > Birmingham

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 43 61 56
Rank change year-on-year +18 -5 -8
Contract jobs citing Service Management 25 16 36
As % of all contract jobs advertised in Birmingham 3.26% 1.78% 2.73%
As % of the Processes & Methodologies category 3.91% 2.02% 2.96%
Number of daily rates quoted 17 8 27
10th Percentile - £388 £125
25th Percentile £325 £503 £133
Median daily rate (50th Percentile) £450 £563 £475
Median % change year-on-year -20.00% +18.42% -11.63%
75th Percentile £523 £650 £569
90th Percentile £575 £688 £688
West Midlands median daily rate £475 £513 £425
% change year-on-year -7.32% +20.59% -15.00%
Number of hourly rates quoted 1 1 1
10th Percentile - - -
25th Percentile - £18.25 £16.50
Median hourly rate £55.00 £18.50 £17.00
Median % change year-on-year +197.30% +8.82% -30.61%
75th Percentile - £18.75 £17.50
90th Percentile - - -
West Midlands median hourly rate £55.00 £18.50 £17.00
% change year-on-year +197.30% +8.82% -30.61%

All Process and Methodology Skills
Birmingham

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 640 792 1,215
As % of all contract IT jobs advertised in Birmingham 83.55% 88.20% 92.26%
Number of daily rates quoted 419 532 879
10th Percentile £248 £264 £213
25th Percentile £363 £395 £375
Median daily rate (50th Percentile) £463 £513 £475
Median % change year-on-year -9.76% +7.89% +11.76%
75th Percentile £575 £625 £594
90th Percentile £675 £700 £688
West Midlands median daily rate £500 £513 £488
% change year-on-year -2.44% +5.13% +17.47%
Number of hourly rates quoted 44 27 23
10th Percentile £13.20 £11.00 £12.10
25th Percentile £17.75 £12.50 £13.88
Median hourly rate £27.25 £15.00 £17.48
Median % change year-on-year +81.67% -14.19% -2.89%
75th Percentile £48.75 £26.50 £18.00
90th Percentile £56.25 £71.25 £20.00
West Midlands median hourly rate £22.50 £17.72 £17.00
% change year-on-year +26.98% +4.24% +1.07%

Service Management
Job Vacancy Trend in Birmingham

Job postings citing Service Management as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Management in Birmingham

Service Management
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing Service Management in Birmingham.

Daily rate trend for Service Management in Birmingham

Service Management
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing Service Management in Birmingham over the 6 months to 27 April 2024.

Daily rate histogram for Service Management in Birmingham

Service Management
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing Service Management in Birmingham.

Hourly rate trend for Service Management in Birmingham

Service Management
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (16.00%) Azure
1 4 (16.00%) Azure DevOps
2 1 (4.00%) GitHub
Database & Business Intelligence
1 1 (4.00%) Flink
1 1 (4.00%) PostgreSQL
Development Applications
1 3 (12.00%) JIRA
2 1 (4.00%) Git
General
1 11 (44.00%) Telecoms
2 10 (40.00%) Social Skills
3 2 (8.00%) Presentation Skills
3 2 (8.00%) Public Sector
4 1 (4.00%) Analytical Skills
4 1 (4.00%) Electronics
4 1 (4.00%) Finance
4 1 (4.00%) Manufacturing
4 1 (4.00%) Marketing
Job Titles
1 8 (32.00%) Analyst
2 7 (28.00%) Incident Analyst
3 4 (16.00%) Service Manager
4 3 (12.00%) IT Manager
4 3 (12.00%) IT Services Manager
4 3 (12.00%) ITIL Manager
4 3 (12.00%) Service Delivery Manager
5 2 (8.00%) Architect
5 2 (8.00%) Digital Delivery Manager
5 2 (8.00%) Incident Manager
5 2 (8.00%) IT Services Delivery Manager
5 2 (8.00%) ITIL Service Delivery Manager
5 2 (8.00%) ITIL Service Manager
5 2 (8.00%) Service Design Architect
5 2 (8.00%) Test Assurance Manager
5 2 (8.00%) Test Manager
6 1 (4.00%) Asset Management Consultant
6 1 (4.00%) Senior
6 1 (4.00%) ServiceNow Manager
6 1 (4.00%) Test Leader
Libraries, Frameworks & Software Standards
1 1 (4.00%) Kafka
1 1 (4.00%) RabbitMQ
1 1 (4.00%) Vue
Miscellaneous
1 10 (40.00%) Operational Technology
2 2 (8.00%) CMDB
2 2 (8.00%) Virtual Team
Processes & Methodologies
1 20 (80.00%) ITIL
2 14 (56.00%) ITSM
3 12 (48.00%) Incident Management
4 10 (40.00%) Performance Management
5 7 (28.00%) Service Delivery
6 4 (16.00%) Analytics
6 4 (16.00%) DevOps
7 3 (12.00%) Customer-Centricity
7 3 (12.00%) Data Analytics
7 3 (12.00%) Defect Management
7 3 (12.00%) Project Management
7 3 (12.00%) Stakeholder Management
7 3 (12.00%) Test Assurance
7 3 (12.00%) Test Automation
7 3 (12.00%) Test Strategy
8 2 (8.00%) Agile
8 2 (8.00%) Business Analysis
8 2 (8.00%) Decision-Making
8 2 (8.00%) SIAM
8 2 (8.00%) Supplier Management
Programming Languages
1 1 (4.00%) C#
1 1 (4.00%) Python
Qualifications
1 4 (16.00%) ITIL Foundation Certificate
2 3 (12.00%) ISTQB
2 3 (12.00%) ISTQB Advanced Certification
3 2 (8.00%) Security Cleared
4 1 (4.00%) BPSS Clearance
4 1 (4.00%) Computer Science Degree
4 1 (4.00%) Degree
4 1 (4.00%) SC Cleared
Quality Assurance & Compliance
1 2 (8.00%) QA
2 1 (4.00%) SLA
System Software
1 1 (4.00%) Docker
Systems Management
1 3 (12.00%) HP ALM
2 1 (4.00%) Kubernetes
2 1 (4.00%) Terraform
Vendors
1 16 (64.00%) ServiceNow
2 3 (12.00%) HP
3 1 (4.00%) Oracle
3 1 (4.00%) SAP