ITIL Contract Job Trends in Birmingham

ITIL (Information Technology Infrastructure Library)
West Midlands > Birmingham

The table below provides summary statistics and contractor rates for jobs advertised in Birmingham requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 7 November 2025, with comparisons to the same periods in the previous two years.

6 months to
7 Nov 2025
Same period 2024 Same period 2023
Rank 38 35 29
Rank change year-on-year -3 -6 +2
Contract jobs citing ITIL 35 33 44
As % of all contract jobs in Birmingham 5.19% 4.58% 5.64%
As % of the Processes & Methodologies category 5.69% 5.45% 6.82%
Number of daily rates quoted 26 22 33
10th Percentile £118 £166 £213
25th Percentile £137 £207 £300
Median daily rate (50th Percentile) £263 £370 £388
Median % change year-on-year -29.05% -4.61% -3.03%
75th Percentile £534 £525 £475
90th Percentile £569 £626 £648
West Midlands median daily rate £413 £450 £450
% change year-on-year -8.33% - -5.26%
Number of hourly rates quoted 1 1 1
Median hourly rate £18.00 £26.13 £55.00
Median % change year-on-year -31.10% -52.50% +22.22%
West Midlands median hourly rate £17.00 £26.13 £55.00
% change year-on-year -34.93% -52.50% +86.44%

All Process and Methodology Skills
Birmingham

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Birmingham.

Contract vacancies with a requirement for process or methodology skills 615 606 645
As % of all contract IT jobs advertised in Birmingham 91.11% 84.17% 82.69%
Number of daily rates quoted 404 398 426
10th Percentile £249 £199 £270
25th Percentile £374 £363 £389
Median daily rate (50th Percentile) £475 £500 £475
Median % change year-on-year -5.00% +5.26% -2.56%
75th Percentile £575 £638 £600
90th Percentile £646 £741 £706
West Midlands median daily rate £500 £519 £500
% change year-on-year -3.66% +3.80% -
Number of hourly rates quoted 53 11 21
10th Percentile £12.62 £14.70 £14.54
25th Percentile £13.25 £20.88 £25.00
Median hourly rate £18.87 £26.13 £45.00
Median % change year-on-year -27.77% -41.94% +143.24%
75th Percentile £25.00 £53.88 £67.50
90th Percentile £29.30 £57.25 -
West Midlands median hourly rate £24.34 £24.18 £27.25
% change year-on-year +0.66% -11.27% +53.78%

ITIL
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in Birmingham.

ITIL job vacancy trend in Birmingham

ITIL
Daily Rate Trend in Birmingham

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL.

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing ITIL in Birmingham over the 6 months to 7 November 2025.

Daily rate histogram for ITIL in Birmingham

ITIL
Hourly Rate Trend in Birmingham

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL.

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (11.43%) Microsoft Excel
1 4 (11.43%) Microsoft Office
2 1 (2.86%) Microsoft PowerPoint
Cloud Services
1 9 (25.71%) Microsoft 365
2 7 (20.00%) Azure
3 3 (8.57%) Entra ID
4 2 (5.71%) AWS
4 2 (5.71%) Azure Sentinel
4 2 (5.71%) Power Platform
5 1 (2.86%) Amazon CloudWatch
5 1 (2.86%) Azure DevOps
5 1 (2.86%) Azure ExpressRoute
5 1 (2.86%) Azure Monitor
5 1 (2.86%) OpenShift
Communications & Networking
1 9 (25.71%) TCP/IP
2 8 (22.86%) DNS
3 7 (20.00%) DHCP
3 7 (20.00%) VPN
4 4 (11.43%) Firewall
5 3 (8.57%) VoIP
6 1 (2.86%) Network Security
6 1 (2.86%) Wi-Fi
6 1 (2.86%) Wireless
Database & Business Intelligence
1 2 (5.71%) Power BI
2 1 (2.86%) SQL Server
Development Applications
1 2 (5.71%) Git
1 2 (5.71%) JIRA
2 1 (2.86%) Jenkins
2 1 (2.86%) Selenium
General
1 21 (60.00%) Social Skills
2 14 (40.00%) Analytical Skills
3 4 (11.43%) Public Sector
4 3 (8.57%) Organisational Skills
5 2 (5.71%) Finance
6 1 (2.86%) Advertising
6 1 (2.86%) Billing
6 1 (2.86%) Inclusion and Diversity
6 1 (2.86%) Legal
6 1 (2.86%) Manufacturing
6 1 (2.86%) Presentation Skills
6 1 (2.86%) Telecoms
Job Titles
1 13 (37.14%) Analyst
2 7 (20.00%) 2nd Line Support
2 7 (20.00%) IT Support
3 6 (17.14%) 2nd Line Support Analyst
3 6 (17.14%) IT Analyst
3 6 (17.14%) IT Support Analyst
3 6 (17.14%) Support Analyst
4 5 (14.29%) 1st/2nd Line Support
4 5 (14.29%) 1st/2nd Line Support Analyst
5 4 (11.43%) Service Analyst
5 4 (11.43%) Service Desk Analyst
6 3 (8.57%) Lead
6 3 (8.57%) Service Manager
7 2 (5.71%) 1st Line Support
7 2 (5.71%) IT Manager
7 2 (5.71%) IT Services Manager
7 2 (5.71%) Support Officer
8 1 (2.86%) Applications Specialist
8 1 (2.86%) Consultant
8 1 (2.86%) Systems Engineer
Libraries, Frameworks & Software Standards
1 1 (2.86%) Azure Blueprints
1 1 (2.86%) Elastic Stack
Miscellaneous
1 5 (14.29%) Self-Motivation
1 5 (14.29%) Team-Oriented Environment
2 4 (11.43%) Video Conferencing
3 2 (5.71%) Management Information System
3 2 (5.71%) Security Posture
4 1 (2.86%) CMDB
4 1 (2.86%) Data Centre
4 1 (2.86%) Driving Licence
4 1 (2.86%) Mainframe
4 1 (2.86%) Public Cloud
Operating Systems
1 12 (34.29%) Windows
2 7 (20.00%) Windows 10
3 3 (8.57%) Linux
4 2 (5.71%) Android
4 2 (5.71%) Windows Server
5 1 (2.86%) Mac OS X
5 1 (2.86%) Unix
Processes & Methodologies
1 15 (42.86%) ITSM
1 15 (42.86%) Problem-Solving
1 15 (42.86%) Service Management
2 14 (40.00%) Customer Service
3 9 (25.71%) Service Delivery
4 7 (20.00%) Agile
4 7 (20.00%) Change Management
5 6 (17.14%) Business Impact Analysis
5 6 (17.14%) Impact Analysis
5 6 (17.14%) Problem Management
6 5 (14.29%) AI
6 5 (14.29%) CRM
6 5 (14.29%) Disk Encryption
6 5 (14.29%) Mobile Device Management
6 5 (14.29%) Observability
6 5 (14.29%) Root Cause Analysis
7 3 (8.57%) Continuous Improvement
7 3 (8.57%) Incident Management
7 3 (8.57%) Incident Response
7 3 (8.57%) Risk Management
Programming Languages
1 7 (20.00%) Python
1 7 (20.00%) Shell Script
2 5 (14.29%) Perl
3 2 (5.71%) Bash
3 2 (5.71%) PowerShell
3 2 (5.71%) SQL
4 1 (2.86%) JavaScript
Qualifications
1 8 (22.86%) Microsoft Certification
2 7 (20.00%) Security Cleared
3 6 (17.14%) MCP
4 5 (14.29%) MCDST
5 4 (11.43%) DV Cleared
5 4 (11.43%) SC Cleared
6 3 (8.57%) ITIL Foundation Certificate
7 1 (2.86%) AWS Certification
7 1 (2.86%) AWS Certified SysOps Administrator
7 1 (2.86%) Azure Certification
7 1 (2.86%) CCNA
7 1 (2.86%) Cisco Certification
7 1 (2.86%) Degree
7 1 (2.86%) ISACA
7 1 (2.86%) ITIL Certification
7 1 (2.86%) MCSA
Quality Assurance & Compliance
1 4 (11.43%) SLA
2 2 (5.71%) ISO/IEC 27001
3 1 (2.86%) Accessibility
3 1 (2.86%) Cyber Essentials
3 1 (2.86%) Data Quality
3 1 (2.86%) GRC
3 1 (2.86%) ISO/IEC 20000
3 1 (2.86%) NCSC
3 1 (2.86%) PMO
3 1 (2.86%) Sarbanes-Oxley
System Software
1 13 (37.14%) Active Directory
2 1 (2.86%) Snort
Systems Management
1 5 (14.29%) SCCM
2 1 (2.86%) Grafana
2 1 (2.86%) Kubernetes
2 1 (2.86%) Microsoft Intune
2 1 (2.86%) Prometheus
2 1 (2.86%) Terraform
Vendors
1 20 (57.14%) Microsoft
2 8 (22.86%) ServiceNow
3 5 (14.29%) Cisco
3 5 (14.29%) iManage
3 5 (14.29%) Mitel
3 5 (14.29%) Splunk
4 1 (2.86%) Atlassian
4 1 (2.86%) Commvault
4 1 (2.86%) Oracle
4 1 (2.86%) Red Hat
4 1 (2.86%) SAP
4 1 (2.86%) Veeam