ITIL Contract Job Trends in Birmingham

ITIL (Information Technology Infrastructure Library)
West Midlands > Birmingham

The table below provides summary statistics and contractor rates for jobs advertised in Birmingham requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 39 31 28
Rank change year-on-year -8 -3 -2
Contract jobs citing ITIL 37 37 45
As % of all contract jobs in Birmingham 4.79% 5.48% 6.36%
As % of the Processes & Methodologies category 5.47% 6.22% 7.59%
Number of daily rates quoted 25 22 30
10th Percentile £128 £166 £254
25th Percentile £165 £207 £325
Median daily rate (50th Percentile) £275 £418 £425
Median % change year-on-year -34.13% -1.76% +6.25%
75th Percentile £538 £525 £511
90th Percentile £570 £626 £604
West Midlands median daily rate £400 £450 £425
% change year-on-year -11.11% +5.88% -10.53%
Number of hourly rates quoted 1 4 2
10th Percentile - £26.59 £17.43
25th Percentile - £28.14 £23.69
Median hourly rate £18.00 £29.73 £34.25
Median % change year-on-year -39.44% -13.21% -23.89%
75th Percentile - £30.68 £44.69
90th Percentile - - £50.88
West Midlands median hourly rate £17.00 £27.56 £22.50
% change year-on-year -38.32% +22.50% -21.84%

All Process & Methodology Skills
Birmingham

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Birmingham.

Contract vacancies with a requirement for process or methodology skills 676 595 593
As % of all contract IT jobs advertised in Birmingham 87.56% 88.15% 83.76%
Number of daily rates quoted 424 394 386
10th Percentile £250 £200 £275
25th Percentile £398 £383 £388
Median daily rate (50th Percentile) £487 £513 £475
Median % change year-on-year -4.93% +7.89% -2.56%
75th Percentile £575 £638 £595
90th Percentile £638 £738 £688
West Midlands median daily rate £500 £520 £500
% change year-on-year -3.75% +3.90% -
Number of hourly rates quoted 41 16 19
10th Percentile £12.62 £14.70 £13.00
25th Percentile £15.62 £21.63 £21.15
Median hourly rate £18.87 £30.23 £65.00
Median % change year-on-year -37.57% -53.50% +368.47%
75th Percentile £23.50 £52.50 £67.50
90th Percentile £30.00 £56.25 £69.00
West Midlands median hourly rate £18.87 £21.59 £24.80
% change year-on-year -12.60% -12.94% +46.44%

ITIL
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in Birmingham.

ITIL job vacancy trend in Birmingham

ITIL
Daily Rate Trend in Birmingham

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL.

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing ITIL in Birmingham over the 6 months to 1 January 2026.

Daily rate histogram for ITIL in Birmingham

ITIL
Hourly Rate Trend in Birmingham

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL.

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (10.81%) Microsoft Excel
1 4 (10.81%) Microsoft Office
2 1 (2.70%) Microsoft PowerPoint
Business Applications
1 1 (2.70%) Aareon QL
1 1 (2.70%) MIS ActiveH
1 1 (2.70%) NEC Housing
1 1 (2.70%) OPENHousing
1 1 (2.70%) Orchard Housing
Cloud Services
1 7 (18.92%) Microsoft 365
2 4 (10.81%) Azure
3 2 (5.41%) Azure Sentinel
3 2 (5.41%) Power Platform
4 1 (2.70%) AWS
4 1 (2.70%) Azure DevOps
4 1 (2.70%) Azure ExpressRoute
4 1 (2.70%) Azure Monitor
4 1 (2.70%) Entra ID
4 1 (2.70%) SuccessFactors
Communications & Networking
1 8 (21.62%) TCP/IP
2 6 (16.22%) DHCP
2 6 (16.22%) DNS
2 6 (16.22%) VPN
3 3 (8.11%) Firewall
3 3 (8.11%) VoIP
4 2 (5.41%) Network Security
Database & Business Intelligence
1 2 (5.41%) Power BI
2 1 (2.70%) SQL Server
Development Applications
1 2 (5.41%) Git
2 1 (2.70%) Jenkins
2 1 (2.70%) Selenium
General
1 20 (54.05%) Social Skills
2 14 (37.84%) Analytical Skills
3 3 (8.11%) Public Sector
4 2 (5.41%) Finance
4 2 (5.41%) Legal
5 1 (2.70%) Advertising
5 1 (2.70%) Billing
5 1 (2.70%) Law
5 1 (2.70%) Organisational Skills
5 1 (2.70%) Presentation Skills
5 1 (2.70%) Social Housing
5 1 (2.70%) Telecoms
Job Titles
1 13 (35.14%) Analyst
2 8 (21.62%) IT Support
3 7 (18.92%) 2nd Line Support
4 6 (16.22%) 2nd Line Support Analyst
4 6 (16.22%) IT Analyst
4 6 (16.22%) IT Support Analyst
4 6 (16.22%) Support Analyst
5 5 (13.51%) 1st/2nd Line Support
5 5 (13.51%) 1st/2nd Line Support Analyst
5 5 (13.51%) Service Analyst
6 4 (10.81%) Performance Specialist
6 4 (10.81%) Service Desk Analyst
6 4 (10.81%) Service Management Specialist
6 4 (10.81%) Service Performance Specialist
7 3 (8.11%) Service Manager
8 2 (5.41%) IT Engineer
8 2 (5.41%) IT Security Officer
8 2 (5.41%) Lead
8 2 (5.41%) Security Officer
8 2 (5.41%) Senior
Libraries, Frameworks & Software Standards
1 1 (2.70%) Azure Blueprints
Miscellaneous
1 5 (13.51%) Self-Motivation
1 5 (13.51%) Team-Oriented Environment
2 4 (10.81%) Video Conferencing
3 3 (8.11%) Security Posture
4 2 (5.41%) Management Information System
5 1 (2.70%) CMDB
5 1 (2.70%) Data Centre
5 1 (2.70%) Driving Licence
5 1 (2.70%) Mainframe
Operating Systems
1 9 (24.32%) Windows
2 7 (18.92%) Windows 10
3 2 (5.41%) Linux
4 1 (2.70%) Mac OS X
4 1 (2.70%) Unix
4 1 (2.70%) Windows Server
Processes & Methodologies
1 17 (45.95%) ITSM
1 17 (45.95%) Service Management
2 13 (35.14%) Customer Service
2 13 (35.14%) Problem-Solving
3 11 (29.73%) Service Delivery
4 7 (18.92%) Agile
4 7 (18.92%) Change Management
5 6 (16.22%) Problem Management
6 5 (13.51%) AI
6 5 (13.51%) Business Impact Analysis
6 5 (13.51%) CRM
6 5 (13.51%) Disk Encryption
6 5 (13.51%) Impact Analysis
6 5 (13.51%) Mobile Device Management
6 5 (13.51%) Observability
6 5 (13.51%) Root Cause Analysis
7 3 (8.11%) Continuous Improvement
7 3 (8.11%) Incident Management
7 3 (8.11%) Risk Management
7 3 (8.11%) Security Operations
Programming Languages
1 7 (18.92%) Shell Script
2 6 (16.22%) Python
3 5 (13.51%) Perl
4 3 (8.11%) SQL
5 1 (2.70%) Bash
5 1 (2.70%) JavaScript
5 1 (2.70%) PowerShell
Qualifications
1 7 (18.92%) Microsoft Certification
2 6 (16.22%) Security Cleared
3 5 (13.51%) MCDST
3 5 (13.51%) MCP
4 3 (8.11%) DV Cleared
4 3 (8.11%) ITIL Foundation Certificate
4 3 (8.11%) SC Cleared
5 1 (2.70%) Azure Certification
5 1 (2.70%) Degree
5 1 (2.70%) ISACA
5 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 3 (8.11%) SLA
2 2 (5.41%) ISO/IEC 27001
3 1 (2.70%) Accessibility
3 1 (2.70%) Cyber Essentials
3 1 (2.70%) Data Quality
3 1 (2.70%) GDPR
3 1 (2.70%) GRC
3 1 (2.70%) NCSC
3 1 (2.70%) PMO
3 1 (2.70%) Sarbanes-Oxley
System Software
1 11 (29.73%) Active Directory
2 1 (2.70%) Snort
Systems Management
1 5 (13.51%) SCCM
2 1 (2.70%) Microsoft Intune
2 1 (2.70%) Terraform
Vendors
1 18 (48.65%) Microsoft
2 7 (18.92%) ServiceNow
3 5 (13.51%) iManage
3 5 (13.51%) Mitel
3 5 (13.51%) Splunk
4 4 (10.81%) Cisco
5 2 (5.41%) SAP
6 1 (2.70%) Aareon
6 1 (2.70%) Atlassian
6 1 (2.70%) Capita
6 1 (2.70%) Civica
6 1 (2.70%) NEC
6 1 (2.70%) Northgate
6 1 (2.70%) Oneserve
6 1 (2.70%) Oracle
6 1 (2.70%) Orchard