ITIL Contract Job Trends in Birmingham

ITIL (Information Technology Infrastructure Library)
West Midlands > Birmingham

The table below provides summary statistics and contractor rates for jobs advertised in Birmingham requiring ITIL skills. It covers vacancies from the 6 months leading up to 13 September 2025, with comparisons to the same periods in the previous two years.

6 months to
13 Sep 2025
Same period 2024 Same period 2023
Rank 25 39 35
Rank change year-on-year +14 -4 -7
Contract jobs citing ITIL 44 26 41
As % of all contract jobs advertised in Birmingham 7.37% 3.61% 4.71%
As % of the Processes & Methodologies category 8.33% 4.37% 5.63%
Number of daily rates quoted 32 20 30
10th Percentile £106 £165 £211
25th Percentile £126 £213 £228
Median daily rate (50th Percentile) £275 £390 £350
Median % change year-on-year -29.49% +11.43% -30.00%
75th Percentile £475 £525 £438
90th Percentile £574 £642 £650
West Midlands median daily rate £400 £450 £450
% change year-on-year -11.11% - -9.09%
Number of hourly rates quoted 6 1 2
10th Percentile £20.01 - £13.08
25th Percentile £22.03 £25.56 £13.94
Median hourly rate £22.05 £26.13 £15.75
Median % change year-on-year -15.60% +65.87% -21.25%
75th Percentile £22.08 £26.69 £17.44
90th Percentile - - £18.23
West Midlands median hourly rate £22.05 £26.13 £15.75
% change year-on-year -15.60% +65.87% -20.69%

All Process and Methodology Skills
Birmingham

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Birmingham.

Contract vacancies with a requirement for process or methodology skills 528 595 728
As % of all contract IT jobs advertised in Birmingham 88.44% 82.52% 83.68%
Number of daily rates quoted 349 400 474
10th Percentile £197 £200 £265
25th Percentile £363 £388 £388
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - -
75th Percentile £560 £638 £606
90th Percentile £639 £750 £729
West Midlands median daily rate £500 £519 £500
% change year-on-year -3.66% +3.80% -
Number of hourly rates quoted 52 10 28
10th Percentile - £21.18 £13.34
25th Percentile £12.62 £29.30 £15.50
Median hourly rate £18.87 £50.00 £27.50
Median % change year-on-year -62.26% +81.82% +52.78%
75th Percentile £22.08 £55.19 £49.06
90th Percentile £26.51 £57.53 £67.50
West Midlands median hourly rate £24.34 £22.50 £27.50
% change year-on-year +8.18% -18.18% +59.42%

ITIL
Job Vacancy Trend in Birmingham

Job postings citing ITIL as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for ITIL in Birmingham

ITIL
Daily Rate Trend in Birmingham

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL.

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing ITIL in Birmingham over the 6 months to 13 September 2025.

Daily rate histogram for ITIL in Birmingham

ITIL
Hourly Rate Trend in Birmingham

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL.

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.82%) SharePoint
2 2 (4.55%) IIS
Applications
1 4 (9.09%) Microsoft Excel
1 4 (9.09%) Microsoft Office
2 1 (2.27%) Microsoft PowerPoint
Cloud Services
1 13 (29.55%) Azure
1 13 (29.55%) Microsoft 365
2 9 (20.45%) Entra ID
3 3 (6.82%) OneDrive
4 2 (4.55%) AWS
5 1 (2.27%) Amazon CloudWatch
5 1 (2.27%) Azure Sentinel
5 1 (2.27%) OpenShift
5 1 (2.27%) Power Platform
Communications & Networking
1 6 (13.64%) TCP/IP
2 5 (11.36%) DNS
3 4 (9.09%) DHCP
3 4 (9.09%) VPN
4 3 (6.82%) VoIP
5 2 (4.55%) Firewall
6 1 (2.27%) Wi-Fi
6 1 (2.27%) Wireless
Database & Business Intelligence
1 4 (9.09%) NoSQL
2 3 (6.82%) SQL Server
3 2 (4.55%) Elasticsearch
3 2 (4.55%) Tableau
4 1 (2.27%) Power BI
Development Applications
1 2 (4.55%) JIRA
General
1 28 (63.64%) Social Skills
2 8 (18.18%) Analytical Skills
3 7 (15.91%) Organisational Skills
4 5 (11.36%) Public Sector
5 3 (6.82%) Legal
6 2 (4.55%) Finance
7 1 (2.27%) Advertising
7 1 (2.27%) Billing
7 1 (2.27%) Inclusion and Diversity
7 1 (2.27%) Manufacturing
7 1 (2.27%) Presentation Skills
Job Titles
1 21 (47.73%) Analyst
2 12 (27.27%) IT Support
2 12 (27.27%) Support Analyst
3 11 (25.00%) IT Analyst
4 10 (22.73%) IT Support Analyst
5 6 (13.64%) 1st Line Support
5 6 (13.64%) 2nd Line Support
5 6 (13.64%) Service Analyst
5 6 (13.64%) Support Officer
6 5 (11.36%) Service Desk Analyst
7 4 (9.09%) 2nd Line Support Analyst
7 4 (9.09%) IT Manager
8 3 (6.82%) 1st/2nd Line Support
8 3 (6.82%) 1st/2nd Line Support Analyst
8 3 (6.82%) Service Manager
9 2 (4.55%) Application Development Manager
9 2 (4.55%) Applications Development Manager
9 2 (4.55%) Applications Manager
9 2 (4.55%) Development Manager
9 2 (4.55%) IT Services Manager
Libraries, Frameworks & Software Standards
1 4 (9.09%) .NET
2 2 (4.55%) HTML
2 2 (4.55%) Middleware
2 2 (4.55%) Web Services
3 1 (2.27%) Elastic Stack
Miscellaneous
1 4 (9.09%) Video Conferencing
2 3 (6.82%) Self-Motivation
2 3 (6.82%) Team-Oriented Environment
3 2 (4.55%) Distributed Systems
4 1 (2.27%) CMDB
4 1 (2.27%) Data Centre
4 1 (2.27%) Driving Licence
4 1 (2.27%) Mainframe
4 1 (2.27%) Management Information System
4 1 (2.27%) Public Cloud
Operating Systems
1 16 (36.36%) Windows
2 7 (15.91%) Windows 10
3 6 (13.64%) Android
4 3 (6.82%) Linux
5 1 (2.27%) Mac OS X
5 1 (2.27%) Unix
5 1 (2.27%) Windows Server
Processes & Methodologies
1 23 (52.27%) Customer Service
2 18 (40.91%) Problem-Solving
3 16 (36.36%) Service Management
4 11 (25.00%) ITSM
5 8 (18.18%) Change Management
6 7 (15.91%) Service Delivery
7 6 (13.64%) Problem Management
8 5 (11.36%) Agile
9 4 (9.09%) Root Cause Analysis
10 3 (6.82%) Business Impact Analysis
10 3 (6.82%) Containerisation
10 3 (6.82%) CRM
10 3 (6.82%) Disaster Recovery
10 3 (6.82%) Disk Encryption
10 3 (6.82%) Impact Analysis
10 3 (6.82%) Incident Management
10 3 (6.82%) Mobile Device Management
11 2 (4.55%) Artificial Intelligence
11 2 (4.55%) BCP
11 2 (4.55%) Data Analysis
Programming Languages
1 6 (13.64%) SQL
2 5 (11.36%) JavaScript
3 4 (9.09%) Shell Script
4 3 (6.82%) PowerShell
4 3 (6.82%) Python
5 2 (4.55%) C#
5 2 (4.55%) Perl
6 1 (2.27%) Bash
Qualifications
1 10 (22.73%) Security Cleared
2 7 (15.91%) DV Cleared
3 5 (11.36%) Microsoft Certification
4 4 (9.09%) MCP
5 3 (6.82%) Degree
5 3 (6.82%) ITIL Foundation Certificate
5 3 (6.82%) MCDST
5 3 (6.82%) SC Cleared
6 2 (4.55%) ITIL Certification
6 2 (4.55%) Tableau Certification
7 1 (2.27%) AWS Certification
7 1 (2.27%) AWS Certified SysOps Administrator
7 1 (2.27%) CCNA
7 1 (2.27%) Cisco Certification
7 1 (2.27%) ISACA
7 1 (2.27%) MCSA
Quality Assurance & Compliance
1 2 (4.55%) SLA
2 1 (2.27%) Cyber Essentials
2 1 (2.27%) Data Quality
2 1 (2.27%) ISO/IEC 20000
2 1 (2.27%) ISO/IEC 27001
2 1 (2.27%) PMO
System Software
1 15 (34.09%) Active Directory
2 1 (2.27%) Snort
Systems Management
1 5 (11.36%) Kubernetes
2 4 (9.09%) Microsoft Intune
3 3 (6.82%) Grafana
3 3 (6.82%) SCCM
4 1 (2.27%) Prometheus
Vendors
1 25 (56.82%) Microsoft
2 5 (11.36%) Cisco
2 5 (11.36%) ServiceNow
3 3 (6.82%) iManage
3 3 (6.82%) Mitel
4 2 (4.55%) Splunk
5 1 (2.27%) Commvault
5 1 (2.27%) Oracle
5 1 (2.27%) Red Hat
5 1 (2.27%) SAP
5 1 (2.27%) Veeam