ITIL Contract Job Trends in Birmingham

ITIL (Information Technology Infrastructure Library)
West Midlands > Birmingham

The table below provides summary statistics and contractor rates for jobs advertised in Birmingham requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 23 September 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Sep 2026
Same period 2025 Same period 2024
Rank 40 24 39
Rank change year-on-year -16 +15 -7
Contract jobs citing ITIL 34 44 25
As % of all contract jobs in Birmingham 3.72% 7.36% 3.54%
As % of the Processes & Methodologies category 4.47% 8.15% 4.29%
Number of daily rates quoted 19 32 17
10th Percentile £210 £106 £165
25th Percentile £211 £126 £213
Median daily rate (50th Percentile) £450 £263 £385
Median % change year-on-year +71.43% -31.82% +10.00%
75th Percentile £577 £491 £525
90th Percentile £595 £574 £674
West Midlands median daily rate £456 £425 £450
% change year-on-year +7.29% -5.56% -
Number of hourly rates quoted 0 6 1
10th Percentile - £20.01 -
25th Percentile - £22.03 £25.56
Median hourly rate - £22.05 £26.13
Median % change year-on-year - -15.60% +65.87%
75th Percentile - £22.08 £26.69
90th Percentile - - -
West Midlands median hourly rate £20.62 £22.05 £26.13
% change year-on-year -6.51% -15.60% +65.87%

All Process & Methodology Skills
Birmingham

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Birmingham.

Contract vacancies with a requirement for process or methodology skills 760 540 583
As % of all contract IT jobs advertised in Birmingham 83.06% 90.30% 82.58%
Number of daily rates quoted 411 352 385
10th Percentile £299 £203 £200
25th Percentile £400 £363 £381
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -
75th Percentile £588 £575 £638
90th Percentile £688 £661 £750
West Midlands median daily rate £475 £500 £520
% change year-on-year -5.00% -3.85% +4.00%
Number of hourly rates quoted 48 54 10
10th Percentile £13.45 - £21.18
25th Percentile £18.51 £12.62 £29.30
Median hourly rate £43.96 £18.87 £50.00
Median % change year-on-year +132.96% -62.26% +81.82%
75th Percentile £55.00 £22.08 £55.19
90th Percentile £75.00 £26.51 £57.53
West Midlands median hourly rate £29.50 £24.34 £28.50
% change year-on-year +21.20% -14.60% +3.64%

ITIL
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in Birmingham.

ITIL job vacancy trend in Birmingham

ITIL
Daily Rate Trend in Birmingham

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL.

Contractor daily rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing ITIL in Birmingham over the 6 months to 23 September 2026.

Daily rate histogram for ITIL in Birmingham

ITIL
Hourly Rate Trend in Birmingham

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL.

Contractor hourly rate distribution trend for jobs in Birmingham citing ITIL

ITIL
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (23.53%) Microsoft Exchange
2 3 (8.82%) Oracle Self-Service HR
2 3 (8.82%) Oracle Workflow
3 1 (2.94%) CICS
3 1 (2.94%) Confluence
Applications
1 4 (11.76%) Microsoft Excel
1 4 (11.76%) Microsoft Office
Business Applications
1 3 (8.82%) Oracle HRMS
Cloud Services
1 16 (47.06%) Microsoft 365
2 10 (29.41%) Entra ID
3 5 (14.71%) Azure
3 5 (14.71%) OneDrive
4 1 (2.94%) OCI
4 1 (2.94%) Power Platform
Communications & Networking
1 5 (14.71%) DHCP
1 5 (14.71%) DNS
1 5 (14.71%) TCP/IP
2 4 (11.76%) VPN
3 2 (5.88%) Unified Communications
3 2 (5.88%) VLAN
3 2 (5.88%) VoIP
4 1 (2.94%) Cisco IOS
4 1 (2.94%) Cisco Nexus
4 1 (2.94%) DWDM
4 1 (2.94%) Ethernet VPN
4 1 (2.94%) HSRP
4 1 (2.94%) Multicast
4 1 (2.94%) NX-OS
4 1 (2.94%) OSPF
4 1 (2.94%) SONET
4 1 (2.94%) Spanning Tree
4 1 (2.94%) Value-Added Service
4 1 (2.94%) WAN
4 1 (2.94%) Wireshark
Database & Business Intelligence
1 1 (2.94%) Db2
1 1 (2.94%) Power BI
Development Applications
1 1 (2.94%) Atlassian Bamboo
1 1 (2.94%) Bitbucket
1 1 (2.94%) JIRA
General
1 18 (52.94%) Social Skills
2 7 (20.59%) Finance
3 4 (11.76%) Analytical Skills
4 3 (8.82%) Public Sector
5 1 (2.94%) Banking
5 1 (2.94%) Legal
5 1 (2.94%) Retail
5 1 (2.94%) Telecoms
Job Titles
1 7 (20.59%) Lead
2 6 (17.65%) Support Engineer
3 5 (14.71%) Analyst
3 5 (14.71%) Desktop Engineer
3 5 (14.71%) Desktop Support
3 5 (14.71%) Desktop Support Engineer
3 5 (14.71%) Team Leader
4 4 (11.76%) 1st Line Support
4 4 (11.76%) 1st Line Support Analyst
4 4 (11.76%) 2nd Line Desktop Support
4 4 (11.76%) 2nd Line Desktop Support Engineer
4 4 (11.76%) 2nd Line Engineer
4 4 (11.76%) 2nd Line Support
4 4 (11.76%) 2nd Line Support Engineer
4 4 (11.76%) Mobile Engineer
4 4 (11.76%) Support Analyst
5 3 (8.82%) Consultant
5 3 (8.82%) Oracle Specialist
5 3 (8.82%) Security Consultant
5 3 (8.82%) Support Specialist
Libraries, Frameworks & Software Standards
1 1 (2.94%) 802.1X
Miscellaneous
1 6 (17.65%) Onboarding
2 5 (14.71%) iPhone
2 5 (14.71%) Mobile App
3 3 (8.82%) Video Conferencing
4 2 (5.88%) Acoustics
4 2 (5.88%) Data Protection Act
4 2 (5.88%) Virtual Team
5 1 (2.94%) Data Centre
5 1 (2.94%) Mainframe
5 1 (2.94%) Management Information System
5 1 (2.94%) Security Posture
Operating Systems
1 18 (52.94%) Windows
2 6 (17.65%) Mac OS
2 6 (17.65%) Windows 10
3 2 (5.88%) Android
4 1 (2.94%) Windows Server
4 1 (2.94%) zOS
Processes & Methodologies
1 16 (47.06%) ITSM
2 15 (44.12%) Service Management
3 13 (38.24%) Problem-Solving
4 9 (26.47%) Customer Service
5 6 (17.65%) Stakeholder Management
5 6 (17.65%) Ticket Management
6 5 (14.71%) AI
6 5 (14.71%) Coaching
6 5 (14.71%) Cybersecurity
6 5 (14.71%) Data Protection
6 5 (14.71%) Generative AI
6 5 (14.71%) Incident Management
6 5 (14.71%) Incident Response
6 5 (14.71%) Mentoring
6 5 (14.71%) Patch Management
6 5 (14.71%) Vulnerability Management
7 4 (11.76%) Business Intelligence
7 4 (11.76%) Continuous Improvement
7 4 (11.76%) ISMS
8 3 (8.82%) Workflow
Programming Languages
1 3 (8.82%) SQL
2 1 (2.94%) JCL
Qualifications
1 6 (17.65%) Degree
1 6 (17.65%) Microsoft Certification
2 4 (11.76%) A+ Certification
2 4 (11.76%) Network+ Certification
2 4 (11.76%) SC Cleared
2 4 (11.76%) Security Cleared
3 3 (8.82%) ITIL Certification
4 2 (5.88%) CISM
4 2 (5.88%) CISSP
5 1 (2.94%) CCIE
5 1 (2.94%) Cisco Certification
5 1 (2.94%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (14.71%) SLA
2 4 (11.76%) NCSC
2 4 (11.76%) NIST
3 3 (8.82%) GRC
3 3 (8.82%) ISO/IEC 27001
4 2 (5.88%) Data Quality
System Software
1 10 (29.41%) Active Directory
2 2 (5.88%) Firmware
3 1 (2.94%) Hyper-V
3 1 (2.94%) VMware Infrastructure
Systems Management
1 12 (35.29%) Microsoft Intune
2 6 (17.65%) SCCM
3 5 (14.71%) Jamf Pro
Vendors
1 18 (52.94%) Microsoft
2 9 (26.47%) ServiceNow
3 6 (17.65%) Samsung
4 5 (14.71%) Apple
5 4 (11.76%) Oracle
6 2 (5.88%) Cisco
6 2 (5.88%) Nexthink
7 1 (2.94%) Adobe
7 1 (2.94%) Atlassian
7 1 (2.94%) Autodesk
7 1 (2.94%) F5
7 1 (2.94%) Symantec
7 1 (2.94%) VMware