Period
to 28 May 2020

The median annual salary for a Desktop Support was £39,500 in advertised job vacancies in Birmingham during the 6 months to 28 May 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
West Midlands > Birmingham
6 months to
28 May 2020
Same period 2019 Same period 2018
Rank 113 151 185
Rank change year-on-year +38 +34 -4
Permanent jobs requiring a Desktop Support 7 15 11
As % of all permanent jobs advertised in Birmingham 0.41% 0.50% 0.29%
As % of the Job Titles category 0.42% 0.52% 0.30%
Number of salaries quoted 6 10 13
Median annual salary £39,500 £28,000 £24,500
Median salary % change year-on-year +41.07% +14.29% -
10th Percentile £23,750 £20,500 £21,250
90th Percentile £55,625 £33,750 £35,900
West Midlands median annual salary £25,000 £24,000 £28,750
% change year-on-year +4.17% -16.52% +15.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 1,650 2,894 3,638
% of permanent IT jobs with a recognized job title 96.77% 96.76% 96.96%
Number of salaries quoted 1,429 2,235 2,620
Median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% +2.27%
10th Percentile £27,500 £27,500 £26,250
90th Percentile £75,000 £72,500 £70,000
West Midlands median annual salary £46,000 £43,620 £42,500
% change year-on-year +5.46% +2.63% +6.25%

Desktop Support
Job Vacancy Trend in Birmingham

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Desktop Support in Birmingham

Desktop Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Desktop Support in Birmingham.

Salary trend for Desktop Support in Birmingham

Desktop Support
Salary Histogram in Birmingham

Salary distribution for jobs citing Desktop Support in Birmingham over the 6 months to 28 May 2020.

Salary histogram for Desktop Support in Birmingham

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 28 May 2020, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Desktop Support in the job title.

1 5 (71.43%) Windows
2 3 (42.86%) ITIL
2 3 (42.86%) Project Management
2 3 (42.86%) Active Directory
3 2 (28.57%) SCCM
3 2 (28.57%) Service Delivery
3 2 (28.57%) SC Cleared
3 2 (28.57%) Security Cleared
3 2 (28.57%) Security Patching
3 2 (28.57%) Office 365
3 2 (28.57%) Windows 8
3 2 (28.57%) IT Strategy
3 2 (28.57%) Public Sector
4 1 (14.29%) Confluence
4 1 (14.29%) Puppet
4 1 (14.29%) Break/Fix
4 1 (14.29%) Server Management
4 1 (14.29%) Bitbucket Server
4 1 (14.29%) Jenkins
4 1 (14.29%) Infrastructure Management
4 1 (14.29%) Vagrant
4 1 (14.29%) ServiceNow
4 1 (14.29%) Patch Management
4 1 (14.29%) Windows 10
4 1 (14.29%) Packer
4 1 (14.29%) Grafana
4 1 (14.29%) Virtual Machines
4 1 (14.29%) VMware Infrastructure
4 1 (14.29%) Git (software)
4 1 (14.29%) ZABBIX

Desktop Support Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Confluence
Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 2 (28.57%) Office 365
2 1 (14.29%) AWS
Communications & Networking
1 1 (14.29%) Firewall
1 1 (14.29%) VPN
Development Applications
1 1 (14.29%) Bitbucket Server
1 1 (14.29%) Git (software)
1 1 (14.29%) Jenkins
1 1 (14.29%) JIRA
1 1 (14.29%) Vagrant
General
1 2 (28.57%) Public Sector
2 1 (14.29%) Banking
Libraries, Frameworks & Software Standards
1 1 (14.29%) LDAP
Miscellaneous
1 1 (14.29%) NHS
1 1 (14.29%) Smartphone
Operating Systems
1 5 (71.43%) Windows
2 2 (28.57%) Windows 8
3 1 (14.29%) Debian
3 1 (14.29%) Linux
3 1 (14.29%) Mac OS X
3 1 (14.29%) Ubuntu
3 1 (14.29%) Windows 10
3 1 (14.29%) Windows 7
Processes & Methodologies
1 3 (42.86%) ITIL
1 3 (42.86%) Project Management
2 2 (28.57%) IT Strategy
2 2 (28.57%) Security Patching
2 2 (28.57%) Service Delivery
3 1 (14.29%) Break/Fix
3 1 (14.29%) Infrastructure Management
3 1 (14.29%) Patch Management
3 1 (14.29%) Server Management
3 1 (14.29%) Service Management
Programming Languages
1 1 (14.29%) Shell Script
Qualifications
1 2 (28.57%) SC Cleared
1 2 (28.57%) Security Cleared
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) Virtual Machines
2 1 (14.29%) VMware Infrastructure
Systems Management
1 2 (28.57%) SCCM
2 1 (14.29%) Grafana
2 1 (14.29%) Packer
2 1 (14.29%) Puppet
2 1 (14.29%) ZABBIX
Vendors
1 1 (14.29%) Adobe
1 1 (14.29%) Cisco
1 1 (14.29%) Citrix
1 1 (14.29%) Dell
1 1 (14.29%) HP
1 1 (14.29%) Juniper
1 1 (14.29%) Microsoft
1 1 (14.29%) ServiceNow
1 1 (14.29%) VMware