Period
to 23 January 2018

The median annual salary for a Desktop Support was £24,250 in advertised job vacancies in Birmingham during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
West Midlands > Birmingham
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 163 198 168
Rank change year-on-year +35 -30 -9
Permanent jobs requiring a Desktop Support 21 4 19
As % of all permanent IT jobs advertised in Birmingham 0.57% 0.092% 0.51%
As % of the Job Titles category 0.59% 0.095% 0.52%
Number of salaries quoted 17 4 22
Birmingham median annual salary £24,250 £36,500 £25,000
Median salary % change year-on-year -33.56% +46.00% +1.01%
10th Percentile £21,700 £23,100 £22,750
90th Percentile £31,200 £51,375 £36,331
West Midlands median annual salary £25,000 £27,000 £25,000
% change year-on-year -7.41% +8.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3,557 4,198 3,655
% of permanent IT jobs with a recognized job title 96.68% 97.04% 97.23%
Number of salaries quoted 2,689 3,157 3,063
Birmingham median annual salary £45,000 £42,500 £42,350
Median salary % change year-on-year +5.88% +0.35% -0.35%
10th Percentile £26,250 £26,000 £25,000
90th Percentile £68,750 £66,250 £66,250
West Midlands median annual salary £40,000 £40,000 £40,000

Desktop Support
Job Vacancy Trend in Birmingham

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Desktop Support in Birmingham

Desktop Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Birmingham.

Salary trend for Desktop Support in Birmingham

Desktop Support
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Desktop Support in Birmingham over the 6 months to 23 January 2018.

Salary histogram for Desktop Support in Birmingham

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 23 January 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Desktop Support in the job title.

1 18 (85.71%) Windows
2 17 (80.95%) Windows 10
3 16 (76.19%) Microsoft
4 12 (57.14%) ITIL
5 11 (52.38%) Office 365
6 9 (42.86%) SCCM
7 8 (38.10%) Windows 7
8 7 (33.33%) Active Directory
8 7 (33.33%) SC Cleared
8 7 (33.33%) Security Cleared
8 7 (33.33%) ITIL V3
9 6 (28.57%) Citrix
9 6 (28.57%) Microsoft Office
10 4 (19.05%) Microsoft Certification
10 4 (19.05%) MCSE
10 4 (19.05%) Windows Server 2008
11 3 (14.29%) Video Conferencing
11 3 (14.29%) Application Packaging
11 3 (14.29%) MCDST
11 3 (14.29%) Smartphone
11 3 (14.29%) MCP
11 3 (14.29%) Dell
12 2 (9.52%) Finance
12 2 (9.52%) Windows Server 2003
12 2 (9.52%) Configuration Management
12 2 (9.52%) MSI
12 2 (9.52%) InstallShield
12 2 (9.52%) VBScript
12 2 (9.52%) LAN
12 2 (9.52%) WAN

Desktop Support Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) MS Exchange
Applications
1 6 (28.57%) Microsoft Office
Cloud Services
1 11 (52.38%) Office 365
Communications & Networking
1 2 (9.52%) LAN
1 2 (9.52%) WAN
Development Applications
1 2 (9.52%) InstallShield
1 2 (9.52%) MSI
General
1 2 (9.52%) Finance
2 1 (4.76%) Automotive
Miscellaneous
1 3 (14.29%) Smartphone
1 3 (14.29%) Video Conferencing
2 1 (4.76%) Driving Licence
2 1 (4.76%) User Experience
Operating Systems
1 18 (85.71%) Windows
2 17 (80.95%) Windows 10
3 8 (38.10%) Windows 7
4 4 (19.05%) Windows Server 2008
5 2 (9.52%) Windows Server
5 2 (9.52%) Windows Server 2003
5 2 (9.52%) Windows Server 2012
Processes & Methodologies
1 12 (57.14%) ITIL
2 7 (33.33%) ITIL V3
3 3 (14.29%) Application Packaging
4 2 (9.52%) Configuration Management
5 1 (4.76%) Logistics
5 1 (4.76%) Personalization
5 1 (4.76%) Security Patching
Programming Languages
1 2 (9.52%) PowerShell
1 2 (9.52%) VBScript
2 1 (4.76%) VB
Qualifications
1 7 (33.33%) SC Cleared
1 7 (33.33%) Security Cleared
2 4 (19.05%) MCSE
2 4 (19.05%) Microsoft Certification
3 3 (14.29%) MCDST
3 3 (14.29%) MCP
4 1 (4.76%) Degree
System Software
1 7 (33.33%) Active Directory
2 2 (9.52%) Microsoft App-V
3 1 (4.76%) VMware Infrastructure
Systems Management
1 9 (42.86%) SCCM
Vendors
1 16 (76.19%) Microsoft
2 6 (28.57%) Citrix
3 3 (14.29%) Dell
4 2 (9.52%) Ivanti
5 1 (4.76%) Adobe
5 1 (4.76%) VMware