Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
West Midlands > Birmingham
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 79 88 71
Rank change year-on-year +9 -17 -6
Contract jobs citing Incident Management 17 14 15
As % of all contract IT jobs advertised in Birmingham 1.07% 0.92% 1.10%
As % of the Processes & Methodologies category 1.31% 1.13% 1.45%
Number of daily rates quoted 15 4 7
Birmingham median daily rate £300 £325 £217
Median daily rate % change year-on-year -7.69% +49.78% -38.09%
10th Percentile £171 £220 £202
90th Percentile £388 £443 £373
West Midlands median daily rate £325 £390 £325
% change year-on-year -16.67% +20.00% +3.17%
Number of hourly rates quoted 1 4 5
Birmingham median hourly rate £10.00 £11.80 £10.73
Median hourly rate % change year-on-year -15.25% +9.97% -28.47%
West Midlands median hourly rate £12.25 £11.78 £10.73
% change year-on-year +4.03% +9.74% -32.94%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1294 1239 1037
As % of all contract IT jobs advertised in Birmingham 81.13% 81.46% 75.80%
Number of daily rates quoted 954 801 647
Birmingham median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +3.45%
10th Percentile £231 £250 £230
90th Percentile £525 £550 £503
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +4.17%
Number of hourly rates quoted 19 27 38
Birmingham median hourly rate £17.50 £17.50 £17.50
10th Percentile £12.45 £10.83 £10.40
90th Percentile £45.35 £31.21 £43.75
West Midlands median hourly rate £25.00 £18.20 £20.00
% change year-on-year +37.40% -9.03% -

Incident Management
Job Vacancy Trend in Birmingham

Job postings citing Incident Management as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Incident Management in Birmingham

Incident Management
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Birmingham.

Contractor daily rate trend for Incident Management in Birmingham

Incident Management
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Incident Management in Birmingham over the 6 months to 23 November 2017.

Contractor daily rate histogram for Incident Management in Birmingham

Incident Management
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Birmingham.

Contractor hourly rate trend for Incident Management in Birmingham

For the 6 months to 23 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Incident Management.

1 14 (82.35%) Windows
2 12 (70.59%) ITIL
3 6 (35.29%) Microsoft
3 6 (35.29%) Windows 10
4 5 (29.41%) Office 365
4 5 (29.41%) Active Directory
4 5 (29.41%) Migration
4 5 (29.41%) Problem Management
5 4 (23.53%) Change Management
5 4 (23.53%) MS Exchange
5 4 (23.53%) Network Management
6 3 (17.65%) XenApp
6 3 (17.65%) VMware Infrastructure
6 3 (17.65%) Skype for Business
6 3 (17.65%) Exchange Server 2010
6 3 (17.65%) Stakeholder Engagement
6 3 (17.65%) Capacity Management
6 3 (17.65%) Exchange Server 2013
6 3 (17.65%) Windows Server
6 3 (17.65%) Linux
6 3 (17.65%) SLA
6 3 (17.65%) Citrix
6 3 (17.65%) Stakeholder Management
6 3 (17.65%) VMware
6 3 (17.65%) SCCM
7 2 (11.76%) Integration Testing
7 2 (11.76%) VMware Certified Professional (VCP)
7 2 (11.76%) Statistics
7 2 (11.76%) Management Information System
7 2 (11.76%) ITSM

Incident Management
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) MS Exchange
2 3 (17.65%) Exchange Server 2010
2 3 (17.65%) Exchange Server 2013
2 3 (17.65%) Skype for Business
Applications
1 1 (5.88%) Microsoft Office
Cloud Services
1 5 (29.41%) Office 365
Communications & Networking
1 1 (5.88%) Firewall
1 1 (5.88%) Intrusion Detection
1 1 (5.88%) LAN
1 1 (5.88%) Network Security
1 1 (5.88%) Remote Desktop
1 1 (5.88%) VPN
1 1 (5.88%) WAN
1 1 (5.88%) Wireless
Job Titles
1 5 (29.41%) Analyst
2 4 (23.53%) Incident Manager
3 2 (11.76%) Consultant
3 2 (11.76%) Data Centre Analyst
3 2 (11.76%) Data Centre Operations Analyst
3 2 (11.76%) Database Engineer
3 2 (11.76%) Delivery Manager
3 2 (11.76%) Desktop Support
3 2 (11.76%) Floorwalker
3 2 (11.76%) Help Desk Analyst
3 2 (11.76%) Infrastructure Analyst
3 2 (11.76%) Infrastructure Operations Analyst
3 2 (11.76%) Operations Analyst
3 2 (11.76%) Service Analyst
3 2 (11.76%) Service Desk Analyst
3 2 (11.76%) Service Manager
3 2 (11.76%) Services Delivery Manager
3 2 (11.76%) Support Engineer
4 1 (5.88%) Service Desk Support
4 1 (5.88%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 1 (5.88%) CSS
1 1 (5.88%) HTML
Miscellaneous
1 2 (11.76%) Data Centre
1 2 (11.76%) Management Information System
2 1 (5.88%) Analytical Skills
2 1 (5.88%) NHS
Operating Systems
1 14 (82.35%) Windows
2 6 (35.29%) Windows 10
3 3 (17.65%) Linux
3 3 (17.65%) Windows Server
4 2 (11.76%) Unix
5 1 (5.88%) Apple iOS
5 1 (5.88%) Windows Server 2003
5 1 (5.88%) Windows Server 2008
5 1 (5.88%) Windows XP
Processes & Methodologies
1 12 (70.59%) ITIL
2 5 (29.41%) Migration
2 5 (29.41%) Problem Management
3 4 (23.53%) Change Management
3 4 (23.53%) Network Management
4 3 (17.65%) Capacity Management
4 3 (17.65%) Stakeholder Engagement
4 3 (17.65%) Stakeholder Management
5 2 (11.76%) Continuous Improvement
5 2 (11.76%) Data Centre Operations
5 2 (11.76%) Defect Management
5 2 (11.76%) High Availability
5 2 (11.76%) Integration Testing
5 2 (11.76%) ITSM
5 2 (11.76%) Service Delivery
5 2 (11.76%) Service Management
5 2 (11.76%) Statistics
5 2 (11.76%) Time Management
6 1 (5.88%) Information Security
6 1 (5.88%) Penetration Testing
Programming Languages
1 1 (5.88%) JavaScript
1 1 (5.88%) SQL
1 1 (5.88%) Tcl
Qualifications
1 2 (11.76%) DBS Check
1 2 (11.76%) MCSE
1 2 (11.76%) Microsoft Certification
1 2 (11.76%) RHCE
1 2 (11.76%) VMware Certified Professional (VCP)
2 1 (5.88%) Degree
Quality Assurance & Compliance
1 3 (17.65%) SLA
2 1 (5.88%) ISO/IEC 27001
System Software
1 5 (29.41%) Active Directory
2 3 (17.65%) VMware Infrastructure
2 3 (17.65%) XenApp
Systems Management
1 3 (17.65%) SCCM
Vendors
1 6 (35.29%) Microsoft
2 3 (17.65%) Citrix
2 3 (17.65%) VMware
3 2 (11.76%) Dell
3 2 (11.76%) NetApp
4 1 (5.88%) Apple
4 1 (5.88%) Remedy