Period
to 15 July 2019

The median contractor rate for a Service Analyst was £158 per day in advertised job vacancies in Birmingham during the 6 months to 15 July 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
West Midlands > Birmingham
6 months to
15 Jul 2019
Same period 2018 Same period 2017
Rank 72 74 74
Rank change year-on-year +2 0 0
Contract jobs requiring a Service Analyst 23 31 11
As % of all contract IT jobs advertised in Birmingham 1.65% 2.01% 0.85%
As % of the Job Titles category 1.73% 2.12% 0.89%
Number of daily rates quoted 12 21 6
Birmingham median daily rate £158 £110 £378
Median daily rate % change year-on-year +43.18% -70.86% +79.76%
10th Percentile £94 £105 £168
90th Percentile £284 £158 £439
West Midlands median daily rate £158 £124 £256
% change year-on-year +27.53% -51.80% +109.18%
Number of hourly rates quoted 2 4 2
Birmingham median hourly rate £11.38 £12.00 £9.75
Median hourly rate % change year-on-year -5.21% +23.08% -15.22%
10th Percentile £10.44 £10.65 £9.55
90th Percentile £12.81 £12.93 £9.95
West Midlands median hourly rate £12.75 £14.00 £13.50
% change year-on-year -8.93% +3.70% +24.25%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Birmingham
Contract vacancies in Birmingham with a recognized job title 1,326 1,465 1,235
% of contract IT jobs with a recognized job title 95.40% 95.07% 95.44%
Number of daily rates quoted 923 980 828
Birmingham median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.18% +0.06% +6.67%
10th Percentile £208 £199 £256
90th Percentile £575 £575 £525
West Midlands median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 37 47 29
Birmingham median hourly rate £18.00 £15.50 £14.50
Median hourly rate % change year-on-year +16.13% +6.90% -4.92%
10th Percentile £11.00 £11.60 £11.00
90th Percentile £46.50 £42.50 £39.20
West Midlands median hourly rate £17.50 £15.50 £17.50
% change year-on-year +12.90% -11.43% +16.67%

Service Analyst
Job Vacancy Trend in Birmingham

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Analyst in Birmingham

Service Analyst
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in Birmingham.

Contractor daily rate trend for Service Analyst in Birmingham

Service Analyst
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Analyst in Birmingham over the 6 months to 15 July 2019.

Contractor daily rate histogram for Service Analyst in Birmingham

Service Analyst
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in Birmingham.

Contractor hourly rate trend for Service Analyst in Birmingham

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 15 July 2019, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring Service Analyst in the job title.

1 11 (47.83%) Microsoft
2 10 (43.48%) Service Management
3 8 (34.78%) ITIL
4 7 (30.43%) Windows
5 6 (26.09%) Microsoft Office
5 6 (26.09%) ServiceNow
6 5 (21.74%) Remedy
6 5 (21.74%) Microsoft Excel
6 5 (21.74%) Change Management
6 5 (21.74%) Microsoft PowerPoint
7 4 (17.39%) Office 365
7 4 (17.39%) Transition Management
7 4 (17.39%) Finance
8 3 (13.04%) Active Directory
8 3 (13.04%) Windows 10
8 3 (13.04%) Windows Server
9 2 (8.70%) Incident Management
9 2 (8.70%) Windows Server 2012
9 2 (8.70%) SLA
9 2 (8.70%) SharePoint
9 2 (8.70%) Migration
10 1 (4.35%) VMware
10 1 (4.35%) Service Delivery
10 1 (4.35%) Firewall
10 1 (4.35%) Management Information System
10 1 (4.35%) Wireless
10 1 (4.35%) Telecoms
10 1 (4.35%) Data Warehouse
10 1 (4.35%) Data Modelling
10 1 (4.35%) Broadband

Service Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) SharePoint
Applications
1 6 (26.09%) Microsoft Office
2 5 (21.74%) Microsoft Excel
2 5 (21.74%) Microsoft PowerPoint
Cloud Services
1 4 (17.39%) Office 365
2 1 (4.35%) Microsoft Azure
2 1 (4.35%) OneDrive
Communications & Networking
1 1 (4.35%) Broadband
1 1 (4.35%) DHCP
1 1 (4.35%) DNS
1 1 (4.35%) Firewall
1 1 (4.35%) LAN
1 1 (4.35%) VoIP
1 1 (4.35%) VPN
1 1 (4.35%) WAN
1 1 (4.35%) Wireless
Database & Business Intelligence
1 1 (4.35%) Data Warehouse
General
1 4 (17.39%) Finance
2 1 (4.35%) Banking
2 1 (4.35%) Retail Banking
2 1 (4.35%) Telecoms
Miscellaneous
1 1 (4.35%) Analytical Skills
1 1 (4.35%) Management Information System
Operating Systems
1 7 (30.43%) Windows
2 3 (13.04%) Windows 10
2 3 (13.04%) Windows Server
3 2 (8.70%) Windows Server 2012
4 1 (4.35%) Windows 7
4 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 10 (43.48%) Service Management
2 8 (34.78%) ITIL
3 5 (21.74%) Change Management
4 4 (17.39%) Transition Management
5 2 (8.70%) Incident Management
5 2 (8.70%) Migration
6 1 (4.35%) Anti-Money Laundering
6 1 (4.35%) Asset Management
6 1 (4.35%) Business Analysis
6 1 (4.35%) Business Intelligence
6 1 (4.35%) Data Analysis
6 1 (4.35%) Data Mapping
6 1 (4.35%) Data Modelling
6 1 (4.35%) E-Discovery
6 1 (4.35%) ITIL V2
6 1 (4.35%) KYC
6 1 (4.35%) Problem Management
6 1 (4.35%) Service Delivery
6 1 (4.35%) Time Management
6 1 (4.35%) Trend Analysis
Quality Assurance & Compliance
1 2 (8.70%) SLA
2 1 (4.35%) Data Quality
2 1 (4.35%) PSD2
System Software
1 3 (13.04%) Active Directory
2 1 (4.35%) Hyper-V
2 1 (4.35%) XenApp
2 1 (4.35%) XenDesktop
Vendors
1 11 (47.83%) Microsoft
2 6 (26.09%) ServiceNow
3 5 (21.74%) Remedy
4 1 (4.35%) Citrix
4 1 (4.35%) Dell
4 1 (4.35%) Sophos
4 1 (4.35%) VMware