Period
to 17 October 2018

The median contractor rate for a Service Analyst was £115 per day in advertised job vacancies in Birmingham during the 6 months to 17 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
West Midlands > Birmingham
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 69 73 82
Rank change year-on-year +4 +9 -26
Contract jobs requiring a Service Analyst 29 22 24
As % of all contract IT jobs advertised in Birmingham 2.03% 1.47% 1.54%
As % of the Job Titles category 2.14% 1.55% 1.61%
Number of daily rates quoted 19 8 12
Birmingham median daily rate £115 £295 £275
Median daily rate % change year-on-year -61.02% +7.47% +44.47%
10th Percentile £102 £168 £101
90th Percentile £187 £438 £288
West Midlands median daily rate £122 £160 £165
% change year-on-year -23.75% -3.03% -45.00%
Number of hourly rates quoted 4 7 3
Birmingham median hourly rate £12.00 £9.50 £11.80
Median hourly rate % change year-on-year +26.32% -19.49% +22.60%
10th Percentile £10.65 £8.39 £10.96
90th Percentile £13.00 £11.50 £12.65
West Midlands median hourly rate £14.00 £12.50 £11.00
% change year-on-year +12.00% +13.64% -12.00%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Birmingham
Contract vacancies in Birmingham with a recognized job title 1,356 1,421 1,494
% of contract IT jobs with a recognized job title 94.89% 95.05% 95.59%
Number of daily rates quoted 932 1,001 971
Birmingham median daily rate £400 £380 £395
Median daily rate % change year-on-year +5.26% -3.80% +5.33%
10th Percentile £175 £219 £225
90th Percentile £550 £525 £550
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +8.11%
Number of hourly rates quoted 51 43 48
Birmingham median hourly rate £15.00 £14.00 £14.50
Median hourly rate % change year-on-year +7.14% -3.45% -6.45%
10th Percentile £11.00 £8.39 £10.50
90th Percentile £37.50 £39.75 £36.73
West Midlands median hourly rate £15.50 £16.00 £15.00
% change year-on-year -3.13% +6.67% -14.29%

Service Analyst
Job Vacancy Trend in Birmingham

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Analyst in Birmingham

Service Analyst
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in Birmingham.

Contractor daily rate trend for Service Analyst in Birmingham

Service Analyst
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Analyst in Birmingham over the 6 months to 17 October 2018.

Contractor daily rate histogram for Service Analyst in Birmingham

Service Analyst
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in Birmingham.

Contractor hourly rate trend for Service Analyst in Birmingham

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 17 October 2018, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring Service Analyst in the job title.

1 16 (55.17%) Windows
2 13 (44.83%) Office 365
3 10 (34.48%) Microsoft Office
4 9 (31.03%) Active Directory
4 9 (31.03%) Windows 10
5 8 (27.59%) ITIL
5 8 (27.59%) Microsoft
6 5 (17.24%) SLA
6 5 (17.24%) Incident Management
7 4 (13.79%) Knowledge Management
7 4 (13.79%) Service Management
7 4 (13.79%) Change Management
7 4 (13.79%) Problem Management
7 4 (13.79%) Windows 7
8 2 (6.90%) Problem-Solving
8 2 (6.90%) Finance
9 1 (3.45%) Wi-Fi
9 1 (3.45%) Degree
9 1 (3.45%) Retail
9 1 (3.45%) Unix
9 1 (3.45%) Citrix
9 1 (3.45%) CISSP
9 1 (3.45%) ITIL Certification
9 1 (3.45%) Apple
9 1 (3.45%) CSS
9 1 (3.45%) HTML
9 1 (3.45%) JavaScript
9 1 (3.45%) SQL
9 1 (3.45%) ERP
9 1 (3.45%) Windows XP

Service Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (34.48%) Microsoft Office
Cloud Services
1 13 (44.83%) Office 365
2 1 (3.45%) Azure Active Directory
2 1 (3.45%) Microsoft Azure
Communications & Networking
1 1 (3.45%) LAN
1 1 (3.45%) VPN
1 1 (3.45%) WAN
1 1 (3.45%) Wi-Fi
General
1 2 (6.90%) Finance
2 1 (3.45%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.45%) CSS
1 1 (3.45%) HTML
Operating Systems
1 16 (55.17%) Windows
2 9 (31.03%) Windows 10
3 4 (13.79%) Windows 7
4 1 (3.45%) Apple iOS
4 1 (3.45%) Unix
4 1 (3.45%) Windows XP
Processes & Methodologies
1 8 (27.59%) ITIL
2 5 (17.24%) Incident Management
3 4 (13.79%) Change Management
3 4 (13.79%) Knowledge Management
3 4 (13.79%) Problem Management
3 4 (13.79%) Service Management
4 2 (6.90%) Problem-Solving
5 1 (3.45%) ERP
5 1 (3.45%) Mentoring
5 1 (3.45%) Network Architecture
5 1 (3.45%) Proactive Monitoring
Programming Languages
1 1 (3.45%) JavaScript
1 1 (3.45%) SQL
Qualifications
1 1 (3.45%) CISSP
1 1 (3.45%) Degree
1 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 5 (17.24%) SLA
2 1 (3.45%) PCI DSS
System Software
1 9 (31.03%) Active Directory
Vendors
1 8 (27.59%) Microsoft
2 1 (3.45%) Apple
2 1 (3.45%) Citrix
2 1 (3.45%) Ivanti
2 1 (3.45%) ServiceNow