Period
to 18 November 2017

The median contractor rate for a Service Analyst was £338 per day in advertised job vacancies in Birmingham during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
West Midlands > Birmingham
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 67 79 53
Rank change year-on-year +12 -26 +15
Contract jobs requiring a Service Analyst 25 22 31
As % of all contract IT jobs advertised in Birmingham 1.60% 1.44% 2.28%
As % of the Job Titles category 1.69% 1.49% 2.38%
Number of daily rates quoted 9 11 12
Birmingham median daily rate £338 £275 £225
Median daily rate % change year-on-year +22.73% +22.22% +80.00%
10th Percentile £126 £113 £124
90th Percentile £418 £288 £377
West Midlands median daily rate £140 £181 £350
% change year-on-year -22.76% -48.21% +100.00%
Number of hourly rates quoted 8 3 6
Birmingham median hourly rate £9.75 £11.80 £11.00
Median hourly rate % change year-on-year -17.37% +7.27% -46.34%
10th Percentile £8.39 £10.96 £9.91
90th Percentile £12.48 £12.65 £11.50
West Midlands median hourly rate £12.50 £11.00 £12.50
% change year-on-year +13.64% -12.00% -21.88%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Birmingham
Contract vacancies in Birmingham with a recognized job title 1481 1475 1305
% of contract IT jobs with a recognized job title 94.75% 96.28% 96.03%
Number of daily rates quoted 1050 941 813
Birmingham median daily rate £388 £398 £370
Median daily rate % change year-on-year -2.52% +7.43% +5.71%
10th Percentile £216 £225 £210
90th Percentile £525 £550 £511
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 44 54 63
Birmingham median hourly rate £14.22 £14.50 £15.00
Median hourly rate % change year-on-year -1.97% -3.33% +7.14%
10th Percentile £8.39 £10.36 £10.65
90th Percentile £39.63 £26.88 £39.20
West Midlands median hourly rate £17.13 £15.00 £17.00
% change year-on-year +14.17% -11.76% +4.94%

Service Analyst
Job Vacancy Trend in Birmingham

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Analyst in Birmingham

Service Analyst
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in Birmingham.

Contractor daily rate trend for Service Analyst in Birmingham

Service Analyst
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Analyst in Birmingham over the 6 months to 18 November 2017.

Contractor daily rate histogram for Service Analyst in Birmingham

Service Analyst
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in Birmingham.

Contractor hourly rate trend for Service Analyst in Birmingham

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 18 November 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region featuring Service Analyst in the job title.

1 13 (52.00%) Windows
2 8 (32.00%) Microsoft Office
2 8 (32.00%) Active Directory
3 7 (28.00%) SLA
4 6 (24.00%) Finance
5 5 (20.00%) Microsoft
6 4 (16.00%) Windows 7
6 4 (16.00%) Office 365
6 4 (16.00%) ServiceNow
6 4 (16.00%) Windows 10
7 3 (12.00%) SC Cleared
7 3 (12.00%) Security Cleared
7 3 (12.00%) Business Analysis
7 3 (12.00%) Stakeholder Management
8 2 (8.00%) Windows 8
8 2 (8.00%) Waterfall
8 2 (8.00%) Migration
8 2 (8.00%) Incident Management
8 2 (8.00%) Use Case
8 2 (8.00%) User Acceptance Testing
8 2 (8.00%) SCCM
8 2 (8.00%) Citrix
8 2 (8.00%) Remedy
8 2 (8.00%) ITIL
9 1 (4.00%) Unix
9 1 (4.00%) CSS
9 1 (4.00%) HTML
9 1 (4.00%) JavaScript
9 1 (4.00%) SQL
9 1 (4.00%) Microsoft Excel

Service Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Confluence
1 1 (4.00%) MS Exchange
Applications
1 8 (32.00%) Microsoft Office
2 1 (4.00%) Microsoft Excel
2 1 (4.00%) MS Visio
Cloud Services
1 4 (16.00%) Office 365
2 1 (4.00%) Microsoft Azure
Communications & Networking
1 1 (4.00%) DHCP
1 1 (4.00%) DNS
1 1 (4.00%) LAN
1 1 (4.00%) Remote Desktop
1 1 (4.00%) VPN
1 1 (4.00%) WAN
1 1 (4.00%) Wireless
Development Applications
1 1 (4.00%) JIRA
General
1 6 (24.00%) Finance
2 1 (4.00%) German Language
2 1 (4.00%) Law
2 1 (4.00%) Legal
Libraries, Frameworks & Software Standards
1 1 (4.00%) CSS
1 1 (4.00%) HTML
Miscellaneous
1 1 (4.00%) Analytical Skills
1 1 (4.00%) Blackberry
1 1 (4.00%) Credit Risk
1 1 (4.00%) Management Information System
1 1 (4.00%) NHS
1 1 (4.00%) Wiki
Operating Systems
1 13 (52.00%) Windows
2 4 (16.00%) Windows 10
2 4 (16.00%) Windows 7
3 2 (8.00%) Windows 8
4 1 (4.00%) Apple iOS
4 1 (4.00%) Unix
4 1 (4.00%) Windows Server
4 1 (4.00%) Windows Server 2003
4 1 (4.00%) Windows Server 2008
4 1 (4.00%) Windows XP
Processes & Methodologies
1 3 (12.00%) Business Analysis
1 3 (12.00%) Stakeholder Management
2 2 (8.00%) Incident Management
2 2 (8.00%) ITIL
2 2 (8.00%) Migration
2 2 (8.00%) Use Case
2 2 (8.00%) User Acceptance Testing
2 2 (8.00%) Waterfall
3 1 (4.00%) Business Process Modelling
3 1 (4.00%) Change Control
3 1 (4.00%) Data Mapping
3 1 (4.00%) Data Privacy
3 1 (4.00%) Data Protection
3 1 (4.00%) Defect Management
3 1 (4.00%) Email Migration
3 1 (4.00%) Feasibility Study
3 1 (4.00%) Functional Testing
3 1 (4.00%) Proactive Management
3 1 (4.00%) Regulatory Compliance
3 1 (4.00%) Stakeholder Engagement
Programming Languages
1 1 (4.00%) JavaScript
1 1 (4.00%) SQL
1 1 (4.00%) Tcl
Qualifications
1 3 (12.00%) SC Cleared
1 3 (12.00%) Security Cleared
2 1 (4.00%) Degree
2 1 (4.00%) ISTQB
2 1 (4.00%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 7 (28.00%) SLA
2 1 (4.00%) GDPR
System Software
1 8 (32.00%) Active Directory
2 1 (4.00%) VMware Infrastructure
2 1 (4.00%) XenApp
Systems Management
1 2 (8.00%) SCCM
2 1 (4.00%) HP Quality Center
2 1 (4.00%) Systems Management Server (SMS)
Vendors
1 5 (20.00%) Microsoft
2 4 (16.00%) ServiceNow
3 2 (8.00%) Citrix
3 2 (8.00%) Remedy
4 1 (4.00%) Apple
4 1 (4.00%) VMware