Service Analyst Contracts in Birmingham

Service Analyst
West Midlands > Birmingham

The median Service Analyst daily rate in Birmingham is £190, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 43 61 63
Rank change year-on-year +18 +2 +12
Contract jobs requiring a Service Analyst 7 6 12
As % of all contract jobs advertised in Birmingham 1.34% 0.78% 1.33%
As % of the Job Titles category 1.50% 0.84% 1.38%
Number of daily rates quoted 7 5 3
10th Percentile £165 £141 £131
25th Percentile £173 £150 £133
Median daily rate (50th Percentile) £190 £190 £135
Median % change year-on-year - +40.74% -3.57%
75th Percentile - £200 £186
90th Percentile £229 - £217
West Midlands median daily rate £190 £150 £160
% change year-on-year +26.67% -6.25% +6.67%
Number of hourly rates quoted 0 1 7
10th Percentile - - £11.00
25th Percentile - £13.89 £11.75
Median hourly rate - £14.59 £12.50
Median % change year-on-year - +16.72% -13.79%
75th Percentile - £15.30 £14.12
90th Percentile - - £16.13
West Midlands median hourly rate - £18.30 £12.75
% change year-on-year - +43.49% -12.07%

All Contract IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 468 715 870
% of contract IT jobs with a recognized job title 89.66% 92.50% 96.24%
Number of daily rates quoted 327 502 583
10th Percentile £160 £250 £263
25th Percentile £363 £325 £375
Median daily rate (50th Percentile) £483 £450 £500
Median % change year-on-year +7.33% -10.00% +5.26%
75th Percentile £575 £575 £600
90th Percentile £675 £675 £700
West Midlands median daily rate £485 £489 £500
% change year-on-year -0.77% -2.25% +5.26%
Number of hourly rates quoted 31 40 35
10th Percentile £12.62 £13.10 £11.40
25th Percentile £13.31 £17.75 £12.50
Median hourly rate £14.00 £28.50 £20.00
Median % change year-on-year -50.88% +42.50% +14.35%
75th Percentile £22.91 £48.75 £24.94
90th Percentile £30.68 £57.91 £60.50
West Midlands median hourly rate £18.07 £22.25 £19.50
% change year-on-year -18.81% +14.10% +12.85%

Service Analyst
Job Vacancy Trend in Birmingham

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Analyst in Birmingham

Service Analyst
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing Service Analyst in Birmingham.

Daily rate trend for Service Analyst in Birmingham

Service Analyst
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing Service Analyst in Birmingham.

Hourly rate trend for Service Analyst in Birmingham

Service Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 1 May 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring Service Analyst in the job title.

1 6 (85.71%) Microsoft
1 6 (85.71%) Social Skills
2 5 (71.43%) Active Directory
3 4 (57.14%) Windows
3 4 (57.14%) Microsoft 365
3 4 (57.14%) Windows 10
3 4 (57.14%) Customer Service
4 3 (42.86%) Problem-Solving
4 3 (42.86%) ServiceNow
5 2 (28.57%) Analytical Skills
5 2 (28.57%) ITIL
6 1 (14.29%) OneDrive
6 1 (14.29%) Entra ID
6 1 (14.29%) Business Continuity Planning
6 1 (14.29%) Microsoft Intune
6 1 (14.29%) SharePoint
6 1 (14.29%) BCP
6 1 (14.29%) Azure
6 1 (14.29%) Service Delivery
6 1 (14.29%) Business Continuity

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) SharePoint
Cloud Services
1 4 (57.14%) Microsoft 365
2 1 (14.29%) Azure
2 1 (14.29%) Entra ID
2 1 (14.29%) OneDrive
General
1 6 (85.71%) Social Skills
2 2 (28.57%) Analytical Skills
Operating Systems
1 4 (57.14%) Windows
1 4 (57.14%) Windows 10
Processes & Methodologies
1 4 (57.14%) Customer Service
2 3 (42.86%) Problem-Solving
3 2 (28.57%) ITIL
4 1 (14.29%) BCP
4 1 (14.29%) Business Continuity
4 1 (14.29%) Business Continuity Planning
4 1 (14.29%) Service Delivery
System Software
1 5 (71.43%) Active Directory
Systems Management
1 1 (14.29%) Microsoft Intune
Vendors
1 6 (85.71%) Microsoft
2 3 (42.86%) ServiceNow