Period
to 22 April 2019

The median contractor rate for a Service Analyst was £158 per day in advertised job vacancies in the West Midlands during the 6 months to 22 April 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
England > West Midlands
6 months to
22 Apr 2019
Same period 2018 Same period 2017
Rank 122 116 87
Rank change year-on-year -6 -29 +44
Contract jobs requiring a Service Analyst 69 71 101
As % of all contract IT jobs advertised in the West Midlands 1.40% 1.49% 2.18%
As % of the Job Titles category 1.47% 1.56% 2.30%
Number of daily rates quoted 45 42 35
West Midlands median daily rate £158 £181 £345
Median daily rate % change year-on-year -13.10% -47.46% +70.37%
10th Percentile £113 £105 £84
90th Percentile £450 £575 £448
England median daily rate £185 £175 £210
% change year-on-year +5.71% -16.67% -19.23%
Number of hourly rates quoted 7 8 23
West Midlands median hourly rate £12.50 £12.00 £13.50
Median hourly rate % change year-on-year +4.17% -11.11% +22.73%
10th Percentile £10.75 £10.04 £10.35
90th Percentile £13.75 £15.08 £17.63
England median hourly rate £13.50 £13.11 £13.50
% change year-on-year +3.01% -2.93% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4,685 4,540 4,389
% of contract IT jobs with a recognized job title 95.38% 95.22% 94.67%
Number of daily rates quoted 2,945 2,835 2,695
West Midlands median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +3.23%
10th Percentile £261 £235 £213
90th Percentile £588 £575 £538
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 141 171 209
West Midlands median hourly rate £16.00 £17.00 £16.75
Median hourly rate % change year-on-year -5.88% +1.49% +11.67%
10th Percentile £10.88 £10.50 £11.25
90th Percentile £45.00 £48.75 £36.25
England median hourly rate £18.88 £18.70 £19.00
% change year-on-year +0.94% -1.58% -

Service Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Analyst in the West Midlands

Service Analyst
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in the West Midlands.

Contractor daily rate trend for Service Analyst in the West Midlands

Service Analyst
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Analyst in the West Midlands over the 6 months to 22 April 2019.

Contractor daily rate histogram for Service Analyst in the West Midlands

Service Analyst
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in the West Midlands.

Contractor hourly rate trend for Service Analyst in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 6 months to 22 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -2 26 £375 +226.09%
Birmingham +7 20 £156 +30.21% 2
Warwickshire +3 8 £120 -70.91% 1
Shropshire -37 6 £295 -48.70%
Solihull +6 2 £116 -
Herefordshire +5 2 £348 +11.20%
Wolverhampton - 1 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 22 April 2019, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Service Analyst in the job title.

1 40 (57.97%) Windows
2 34 (49.28%) ITIL
3 26 (37.68%) Microsoft Office
4 24 (34.78%) Microsoft
5 18 (26.09%) Active Directory
6 17 (24.64%) Office 365
7 13 (18.84%) Agile Software Development
8 9 (13.04%) JIRA
8 9 (13.04%) Problem-Solving
9 8 (11.59%) Windows 10
9 8 (11.59%) Windows XP
9 8 (11.59%) Confluence
10 7 (10.14%) Problem Management
10 7 (10.14%) Time Management
10 7 (10.14%) MS Exchange
10 7 (10.14%) Remedy
10 7 (10.14%) Service Management
10 7 (10.14%) Service Delivery
11 6 (8.70%) Risk Management
11 6 (8.70%) SAS
11 6 (8.70%) assyst
11 6 (8.70%) Incident Management
11 6 (8.70%) Windows 7
12 5 (7.25%) SharePoint
12 5 (7.25%) Self-Motivation
13 4 (5.80%) Windows Server
13 4 (5.80%) Disaster Recovery
13 4 (5.80%) Finance
13 4 (5.80%) Migration
13 4 (5.80%) VPN

Service Analyst Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.59%) Confluence
2 7 (10.14%) MS Exchange
3 6 (8.70%) SAS
4 5 (7.25%) SharePoint
5 2 (2.90%) NServiceBus
Applications
1 26 (37.68%) Microsoft Office
2 1 (1.45%) Microsoft Excel
2 1 (1.45%) Microsoft PowerPoint
Business Applications
1 6 (8.70%) assyst
Cloud Services
1 17 (24.64%) Office 365
2 3 (4.35%) Microsoft Azure
3 1 (1.45%) OneDrive
Communications & Networking
1 4 (5.80%) VPN
2 3 (4.35%) LAN
2 3 (4.35%) WAN
2 3 (4.35%) Wi-Fi
3 2 (2.90%) Broadband
3 2 (2.90%) DHCP
3 2 (2.90%) DNS
3 2 (2.90%) Firewall
3 2 (2.90%) Remote Desktop
4 1 (1.45%) VoIP
4 1 (1.45%) Wireless
Database & Business Intelligence
1 2 (2.90%) SQL Server
1 2 (2.90%) SQL Server 2012
1 2 (2.90%) SQL Server Integration Services
2 1 (1.45%) Data Warehouse
Development Applications
1 9 (13.04%) JIRA
2 2 (2.90%) Visual Studio
General
1 4 (5.80%) Finance
2 2 (2.90%) Telecoms
3 1 (1.45%) Banking
3 1 (1.45%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (2.90%) .NET
1 2 (2.90%) .NET Framework
1 2 (2.90%) REST
1 2 (2.90%) SOAP
2 1 (1.45%) Web Services
Miscellaneous
1 5 (7.25%) Self-Motivation
2 3 (4.35%) Social Media
3 2 (2.90%) Enterprise Software
3 2 (2.90%) User Experience
4 1 (1.45%) Analytical Skills
4 1 (1.45%) Management Information System
Operating Systems
1 40 (57.97%) Windows
2 8 (11.59%) Windows 10
2 8 (11.59%) Windows XP
3 6 (8.70%) Windows 7
4 4 (5.80%) Windows Server
5 3 (4.35%) Windows Server 2012
6 2 (2.90%) Windows Server 2008
Processes & Methodologies
1 34 (49.28%) ITIL
2 13 (18.84%) Agile Software Development
3 9 (13.04%) Problem-Solving
4 7 (10.14%) Problem Management
4 7 (10.14%) Service Delivery
4 7 (10.14%) Service Management
4 7 (10.14%) Time Management
5 6 (8.70%) Incident Management
5 6 (8.70%) Risk Management
6 4 (5.80%) Disaster Recovery
6 4 (5.80%) Migration
7 3 (4.35%) Business Continuity
7 3 (4.35%) Data Analysis
7 3 (4.35%) ITSM
7 3 (4.35%) Microservices
7 3 (4.35%) Service Design
7 3 (4.35%) Stakeholder Management
7 3 (4.35%) Transition Management
7 3 (4.35%) User Stories
8 2 (2.90%) Acceptance Criteria
Programming Languages
1 2 (2.90%) C#
1 2 (2.90%) T-SQL
Qualifications
1 2 (2.90%) DV Cleared
1 2 (2.90%) Security Cleared
2 1 (1.45%) Computer Science Degree
2 1 (1.45%) Degree
2 1 (1.45%) ITIL Certification
2 1 (1.45%) MCP
2 1 (1.45%) MCSA
2 1 (1.45%) MCSE
2 1 (1.45%) Microsoft Certification
Quality Assurance & Compliance
1 4 (5.80%) SLA
2 1 (1.45%) Data Quality
2 1 (1.45%) PSD2
System Software
1 18 (26.09%) Active Directory
2 1 (1.45%) Hyper-V
2 1 (1.45%) XenApp
2 1 (1.45%) XenDesktop
Systems Management
1 2 (2.90%) SCOM
Vendors
1 24 (34.78%) Microsoft
2 7 (10.14%) Remedy
3 3 (4.35%) Citrix
4 1 (1.45%) Apple
4 1 (1.45%) Dell
4 1 (1.45%) Ivanti
4 1 (1.45%) MuleSoft
4 1 (1.45%) SAP
4 1 (1.45%) ServiceNow
4 1 (1.45%) Sophos
4 1 (1.45%) VMware