The median contractor rate for a Service Analyst was £186 per day in advertised job vacancies in the West Midlands during the 3 months to 22 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
England / West Midlands
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 72 107 78
Rank change year-on-year +35 -29  
Contract jobs requiring a Service Analyst 43 34 45
As % of all contract IT jobs advertised in the West Midlands 2.12% 1.13% 1.85%
As % of the Job Titles category 2.24% 1.19% 1.94%
Number of daily rates quoted 15 18 26
Median daily rate £186 £115 £190
Median daily rate % change year-on-year +61.95% -39.47%  
90% offered a daily rate of more than £110 £95 £114
10% offered a daily rate of more than £428 £277 £450
UK excluding London median daily rate £250 £195 £300
% change year-on-year +28.20% -35.00%  
Number of hourly rates quoted 10 5 6
Median hourly rate £14.25 £11.00 £10.06
Median hourly rate % change year-on-year +29.54% +9.39%  
90% offered a hourly rate of more than £12.25 £10.00 £8.50
10% offered a hourly rate of more than £15.55 £12.50 £12.50
UK excluding London median hourly rate £13.00 £14.00 £13.00
% change year-on-year -7.14% +7.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
West Midlands
Contract job vacancies with a job title containing a recognized job role 1917 2850 2318
As % of all contract IT job vacancies advertised in the West Midlands 94.53% 94.75% 95.35%
Number of daily rates quoted 1145 1684 1421
Median daily rate £388 £398 £360
Median daily rate % change year-on-year -2.51% +10.41%  
90% offered a daily rate of more than £238 £230 £220
10% offered a daily rate of more than £548 £500 £500
UK excluding London median daily rate £400 £400 £373
% change year-on-year - +7.38%  
Number of hourly rates quoted 93 87 142
Median hourly rate £16.00 £16.00 £17.00
Median hourly rate % change year-on-year - -5.88%  
90% offered a hourly rate of more than £12.50 £10.96 £11.00
10% offered a hourly rate of more than £51.00 £39.00 £31.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Service Analyst
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the West Midlands

Service Analyst
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in the West Midlands.

Contractor daily rate trend for Service Analyst in the West Midlands

Service Analyst
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Analyst in the West Midlands over the 3 months to 22 June 2017.

Contractor daily rate histogram for Service Analyst in the West Midlands

Service Analyst
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in the West Midlands.

Contractor hourly rate trend for Service Analyst in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +27 15 £340 - 2
Warwickshire +10 11 £115 - 1
Birmingham +7 6 £305 +45.23% 2
Staffordshire +1 3 £146 +27.17%
Smethwick - 2 - -
Shropshire +17 1 - -
Dudley +2 1 - -
West Bromwich - 1 £450 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 22 June 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Analyst in the job title.

1 33 (38.37%) ITIL
2 26 (30.23%) Windows
3 19 (22.09%) Microsoft
3 19 (22.09%) Active Directory
4 16 (18.60%) SLA
5 15 (17.44%) Microsoft Office
6 12 (13.95%) Service Management
7 9 (10.47%) Office 365
8 8 (9.30%) Windows 7
8 8 (9.30%) Finance
9 7 (8.14%) Stakeholder Management
9 7 (8.14%) Degree
9 7 (8.14%) Analytical Skills
10 6 (6.98%) Computer Science
10 6 (6.98%) LANDesk
11 5 (5.81%) Incident Management
11 5 (5.81%) Root Cause Analysis
11 5 (5.81%) ITIL V3
11 5 (5.81%) Business Analysis
12 4 (4.65%) Computer Science Degree
12 4 (4.65%) Microsoft Excel
12 4 (4.65%) Data Analysis
12 4 (4.65%) Business Process Mapping
12 4 (4.65%) Security Cleared
13 3 (3.49%) SC Cleared
13 3 (3.49%) DV Cleared
13 3 (3.49%) Problem Management
13 3 (3.49%) Video Conferencing
13 3 (3.49%) Google
13 3 (3.49%) Dynamics CRM

Service Analyst Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.49%) MS Exchange
Applications
1 15 (17.44%) Microsoft Office
2 4 (4.65%) Microsoft Excel
3 3 (3.49%) MS Visio
4 1 (1.16%) Microsoft Project
Business Applications
1 3 (3.49%) Dynamics CRM
Cloud Services
1 9 (10.47%) Office 365
Communications & Networking
1 3 (3.49%) VoIP
2 2 (2.33%) LAN
3 1 (1.16%) Firewall
3 1 (1.16%) Intranet
3 1 (1.16%) Remote Desktop
3 1 (1.16%) SAN
3 1 (1.16%) VPN
3 1 (1.16%) WAN
3 1 (1.16%) WebEx
3 1 (1.16%) Wi-Fi
3 1 (1.16%) Wireless
3 1 (1.16%) WLAN
Database & Business Intelligence
1 1 (1.16%) Data Warehouse
1 1 (1.16%) MS Access
General
1 8 (9.30%) Finance
2 3 (3.49%) Automotive
3 2 (2.33%) Banking
4 1 (1.16%) Financial Institution
4 1 (1.16%) Law
4 1 (1.16%) Legal
4 1 (1.16%) Marketing
4 1 (1.16%) Retail
4 1 (1.16%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.16%) Middleware
Miscellaneous
1 7 (8.14%) Analytical Skills
2 6 (6.98%) Computer Science
3 3 (3.49%) Driving Licence
3 3 (3.49%) Robotics
3 3 (3.49%) Video Conferencing
4 2 (2.33%) CMDB
4 2 (2.33%) Wiki
5 1 (1.16%) Credit Risk
5 1 (1.16%) Data Centre
5 1 (1.16%) Management Information System
5 1 (1.16%) NHS
5 1 (1.16%) Private Cloud
5 1 (1.16%) Social Media
5 1 (1.16%) Virtual Team
Operating Systems
1 26 (30.23%) Windows
2 8 (9.30%) Windows 7
3 2 (2.33%) Windows 10
3 2 (2.33%) Windows XP
4 1 (1.16%) Android
4 1 (1.16%) Apple iOS
4 1 (1.16%) Linux
4 1 (1.16%) Mac OS X
4 1 (1.16%) MVS
4 1 (1.16%) Unix
4 1 (1.16%) Windows Server
4 1 (1.16%) Windows Server 2003
4 1 (1.16%) Windows Server 2008
Processes & Methodologies
1 33 (38.37%) ITIL
2 12 (13.95%) Service Management
3 7 (8.14%) Stakeholder Management
4 5 (5.81%) Business Analysis
4 5 (5.81%) Incident Management
4 5 (5.81%) ITIL V3
4 5 (5.81%) Root Cause Analysis
5 4 (4.65%) Business Process Mapping
5 4 (4.65%) Data Analysis
6 3 (3.49%) Agile Software Development
6 3 (3.49%) CRM
6 3 (3.49%) GAP Analysis
6 3 (3.49%) Problem Management
7 2 (2.33%) Data Cleansing
7 2 (2.33%) Data Migration
7 2 (2.33%) ITSM
7 2 (2.33%) Migration
7 2 (2.33%) Service Delivery
7 2 (2.33%) Use Case
7 2 (2.33%) Validation
Programming Languages
1 1 (1.16%) C
1 1 (1.16%) SQL
Qualifications
1 7 (8.14%) Degree
2 4 (4.65%) Computer Science Degree
2 4 (4.65%) Security Cleared
3 3 (3.49%) DV Cleared
3 3 (3.49%) SC Cleared
4 2 (2.33%) DBS Check
4 2 (2.33%) ITIL Certification
5 1 (1.16%) A+ Certification
Quality Assurance & Compliance
1 16 (18.60%) SLA
System Software
1 19 (22.09%) Active Directory
2 1 (1.16%) VMware Infrastructure
2 1 (1.16%) XenApp
Systems Management
1 1 (1.16%) SCCM
Vendors
1 19 (22.09%) Microsoft
2 6 (6.98%) LANDesk
3 3 (3.49%) Cisco
3 3 (3.49%) Citrix
3 3 (3.49%) Google
4 2 (2.33%) Remedy
4 2 (2.33%) ServiceNow
4 2 (2.33%) Snow
5 1 (1.16%) Adobe
5 1 (1.16%) Blue Prism
5 1 (1.16%) CheckPoint
5 1 (1.16%) Cognos
5 1 (1.16%) McAfee
5 1 (1.16%) Netezza
5 1 (1.16%) VMware
Warwickshire
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