The median contractor rate for a Service Analyst was £190 per day in advertised job vacancies in the West Midlands during the 3 months to 26 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Analyst
England / West Midlands
Rank 73 103 74
Rank change year-on-year +30 -29  
Contract jobs requiring a Service Analyst 45 28 49
As % of all contract IT jobs advertised in the West Midlands 1.99% 1.04% 1.92%
As % of the Job Titles category 2.12% 1.09% 2.04%
Number of daily rates quoted 19 13 20
Median daily rate £190 £203 £175
Median daily rate % change year-on-year -6.17% +15.71%  
90% offered a daily rate of more than £85 £115 £120
10% offered a daily rate of more than £425 £385 £350
UK excluding London median daily rate £225 £260 £258
% change year-on-year -13.46% +0.97%  
Number of hourly rates quoted 12 6 12
Median hourly rate £13.50 £10.37 £12.50
Median hourly rate % change year-on-year +30.24% -17.08%  
90% offered a hourly rate of more than £11.50 £9.81 £10.05
10% offered a hourly rate of more than £16.75 £11.12 £14.00
UK excluding London median hourly rate £12.50 £13.17 £12.50
% change year-on-year -5.05% +5.32%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
West Midlands
Contract job vacancies with a job title containing a recognized job role 2125 2571 2399
As % of all contract IT job vacancies advertised in the West Midlands 93.90% 95.43% 94.12%
Number of daily rates quoted 1342 1420 1351
Median daily rate £400 £400 £360
Median daily rate % change year-on-year - +11.11%  
90% offered a daily rate of more than £250 £250 £215
10% offered a daily rate of more than £500 £515 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 100 72 169
Median hourly rate £16.00 £15.00 £16.50
Median hourly rate % change year-on-year +6.66% -9.09%  
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £32.50 £35.00 £34.20
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Service Analyst
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the West Midlands

Service Analyst
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in the West Midlands.

Contractor daily rate trend for Service Analyst in the West Midlands

Service Analyst
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Analyst in the West Midlands over the 3 months to 26 March 2017.

Contractor daily rate histogram for Service Analyst in the West Midlands

Service Analyst
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst in the West Midlands.

Contractor hourly rate trend for Service Analyst in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +5 11 £118 - 3
Coventry +7 9 £425 +61.13% 2
Birmingham -5 8 £259 +125.00% 2
Staffordshire +4 3 £190 +52.00% 2
Dudley - 3 - -
Smethwick - 2 £345 -
Wolverhampton - 1 £390 -
Shropshire - 1 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 March 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Analyst in the job title.

1 38 (38.38%) ITIL
2 31 (31.31%) Microsoft
3 26 (26.26%) Windows
4 23 (23.23%) Active Directory
5 22 (22.22%) MS Office
6 18 (18.18%) MS Excel
6 18 (18.18%) Service Management
7 17 (17.17%) SLA
8 11 (11.11%) Degree
9 10 (10.10%) Finance
10 9 (9.09%) Security Cleared
11 8 (8.08%) SC Cleared
11 8 (8.08%) Computer Science
11 8 (8.08%) Business Analysis
12 7 (7.07%) Windows 7
12 7 (7.07%) Office 365
13 6 (6.06%) ITIL V3
13 6 (6.06%) Dynamics CRM
13 6 (6.06%) CRM
14 5 (5.05%) Service Delivery
14 5 (5.05%) Agile Software Development
14 5 (5.05%) Retail
14 5 (5.05%) LANDesk
14 5 (5.05%) Analytical Skills
14 5 (5.05%) Continuous Improvement
15 4 (4.04%) Root Cause Analysis
15 4 (4.04%) Wiki
15 4 (4.04%) Stakeholder Management
15 4 (4.04%) MS Exchange
16 3 (3.03%) Cisco

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.04%) MS Exchange
2 1 (1.01%) Exchange Server 2007
2 1 (1.01%) Exchange Server 2013
2 1 (1.01%) SharePoint
Applications
1 22 (22.22%) MS Office
2 18 (18.18%) MS Excel
3 3 (3.03%) MS Visio
4 1 (1.01%) MS PowerPoint
4 1 (1.01%) MS Project
4 1 (1.01%) Open Workbench
Business Applications
1 6 (6.06%) Dynamics CRM
Cloud Services
1 7 (7.07%) Office 365
Communications & Networking
1 3 (3.03%) VoIP
2 2 (2.02%) Internet
2 2 (2.02%) Intranet
3 1 (1.01%) LAN
3 1 (1.01%) TCP/IP
3 1 (1.01%) WAN
Database & Business Intelligence
1 1 (1.01%) BusinessObjects
1 1 (1.01%) Data Warehouse
1 1 (1.01%) MS Access
Development Applications
1 1 (1.01%) JIRA
General
1 10 (10.10%) Finance
2 5 (5.05%) Retail
3 2 (2.02%) Advertising
3 2 (2.02%) Banking
4 1 (1.01%) Financial Institution
4 1 (1.01%) Law
4 1 (1.01%) Legal
4 1 (1.01%) Spanish Language
Miscellaneous
1 8 (8.08%) Computer Science
2 5 (5.05%) Analytical Skills
3 4 (4.04%) Wiki
4 3 (3.03%) Driving Licence
4 3 (3.03%) Management Information System
4 3 (3.03%) Video Conferencing
5 2 (2.02%) CMDB
6 1 (1.01%) Credit Risk
6 1 (1.01%) Social Media
Operating Systems
1 26 (26.26%) Windows
2 7 (7.07%) Windows 7
3 2 (2.02%) Windows 10
3 2 (2.02%) Windows Server
4 1 (1.01%) Android
4 1 (1.01%) Windows 2000
4 1 (1.01%) Windows XP
Processes & Methodologies
1 38 (38.38%) ITIL
2 18 (18.18%) Service Management
3 8 (8.08%) Business Analysis
4 6 (6.06%) CRM
4 6 (6.06%) ITIL V3
5 5 (5.05%) Agile Software Development
5 5 (5.05%) Continuous Improvement
5 5 (5.05%) Service Delivery
6 4 (4.04%) Root Cause Analysis
6 4 (4.04%) Stakeholder Management
7 3 (3.03%) Business Intelligence
7 3 (3.03%) Change Management
7 3 (3.03%) Data Analysis
7 3 (3.03%) Incident Management
7 3 (3.03%) Migration
7 3 (3.03%) Stakeholder Engagement
8 2 (2.02%) Data Migration
8 2 (2.02%) Problem Management
8 2 (2.02%) Time Management
8 2 (2.02%) User Acceptance Testing
Programming Languages
1 1 (1.01%) C
1 1 (1.01%) Java
1 1 (1.01%) SQL
Qualifications
1 11 (11.11%) Degree
2 9 (9.09%) Security Cleared
3 8 (8.08%) SC Cleared
4 3 (3.03%) DV Cleared
4 3 (3.03%) ITIL Certification
5 2 (2.02%) DBS Check
5 2 (2.02%) NVQ Level 3
Quality Assurance & Compliance
1 17 (17.17%) SLA
System Software
1 23 (23.23%) Active Directory
Vendors
1 31 (31.31%) Microsoft
2 5 (5.05%) LANDesk
3 3 (3.03%) Cisco
3 3 (3.03%) Remedy
4 2 (2.02%) BT
4 2 (2.02%) ServiceNow
5 1 (1.01%) Adobe
5 1 (1.01%) Apple
5 1 (1.01%) CheckPoint
5 1 (1.01%) Citrix
5 1 (1.01%) Cognos
5 1 (1.01%) Google
5 1 (1.01%) Netezza
5 1 (1.01%) VMware
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