The median annual salary for a Service Analyst was £22,000 in advertised job vacancies in Birmingham during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
West Midlands / Birmingham
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 97 81 106
Rank change year-on-year -16 +25  
Permanent jobs requiring a Service Analyst 27 56 16
As % of all permanent IT jobs advertised in Birmingham 1.46% 2.36% 0.92%
As % of the Job Titles category 1.51% 2.47% 0.95%
Number of salaries quoted 25 51 15
Median salary £22,000 £24,500 £21,000
Median salary % change year-on-year -10.20% +16.66%  
90% offered a salary of more than £17,700 £20,000 £17,200
10% offered a salary of more than £29,500 £37,500 £34,000
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1787 2266 1693
As % of all permanent IT job vacancies advertised in Birmingham 96.91% 95.53% 96.96%
Number of salaries quoted 1446 1751 1432
Median salary £40,000 £40,000 £41,000
Median salary % change year-on-year - -2.43%  
90% offered a salary of more than £26,000 £26,500 £25,000
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Analyst
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Birmingham.

Salary trend for Service Analyst in Birmingham

Service Analyst
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Service Analyst in Birmingham over the 3 months to 28 March 2017.

Salary histogram for Service Analyst in Birmingham

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 28 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Service Analyst in the job title.

1 19 (39.58%) Microsoft
2 16 (33.33%) Windows
3 14 (29.17%) ITIL
4 13 (27.08%) MS Office
4 13 (27.08%) Active Directory
5 12 (25.00%) MS Excel
6 11 (22.92%) Finance
7 8 (16.67%) German Language
7 8 (16.67%) Retail
7 8 (16.67%) Windows 7
7 8 (16.67%) Analytical Skills
8 7 (14.58%) French Language
8 7 (14.58%) Spanish Language
9 6 (12.50%) LANDesk
10 5 (10.42%) Degree
10 5 (10.42%) Remedy
11 4 (8.33%) Project Management
11 4 (8.33%) Telecoms
11 4 (8.33%) Firewall
11 4 (8.33%) Wi-Fi
11 4 (8.33%) Service Management
11 4 (8.33%) CRM
11 4 (8.33%) ERP
11 4 (8.33%) MS Exchange
11 4 (8.33%) LAN
11 4 (8.33%) SLA
11 4 (8.33%) WAN
11 4 (8.33%) Cisco Certification
11 4 (8.33%) Legal
11 4 (8.33%) Swedish Language

Service Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.33%) MS Exchange
2 1 (2.08%) Blackberry Enterprise Server
2 1 (2.08%) Exchange Server 2010
2 1 (2.08%) SharePoint
Applications
1 13 (27.08%) MS Office
2 12 (25.00%) MS Excel
3 2 (4.17%) MS Project
3 2 (4.17%) MS Visio
Business Applications
1 3 (6.25%) Workfront
Cloud Services
1 3 (6.25%) Office 365
2 1 (2.08%) Cloud Computing
2 1 (2.08%) G Suite
Communications & Networking
1 4 (8.33%) Firewall
1 4 (8.33%) LAN
1 4 (8.33%) Network Security
1 4 (8.33%) WAN
1 4 (8.33%) Wi-Fi
2 3 (6.25%) PABX
2 3 (6.25%) VoIP
3 1 (2.08%) Asterisk PBX
3 1 (2.08%) DMZ
3 1 (2.08%) HTTP
3 1 (2.08%) Internet
3 1 (2.08%) Intranet
3 1 (2.08%) TCP/IP
3 1 (2.08%) VLAN
3 1 (2.08%) VPN
Database & Business Intelligence
1 2 (4.17%) MS Access
Development Applications
1 1 (2.08%) Visual Studio Team System
General
1 11 (22.92%) Finance
2 8 (16.67%) German Language
2 8 (16.67%) Retail
3 7 (14.58%) French Language
3 7 (14.58%) Spanish Language
4 4 (8.33%) Danish Language
4 4 (8.33%) Legal
4 4 (8.33%) Swedish Language
4 4 (8.33%) Telecoms
5 3 (6.25%) Dutch Language
6 2 (4.17%) Automotive
7 1 (2.08%) Aerospace
7 1 (2.08%) Banking
7 1 (2.08%) Finnish Language
7 1 (2.08%) Investment Banking
7 1 (2.08%) Japanese Language
7 1 (2.08%) Mandarin Language
7 1 (2.08%) Manufacturing
7 1 (2.08%) Norwegian Language
7 1 (2.08%) Retail Banking
Miscellaneous
1 8 (16.67%) Analytical Skills
2 2 (4.17%) Computer Science
2 2 (4.17%) Credit Risk
2 2 (4.17%) Management Information System
3 1 (2.08%) Blackberry
3 1 (2.08%) CMDB
3 1 (2.08%) Enterprise Storage
3 1 (2.08%) iPhone
3 1 (2.08%) Mobile Banking
3 1 (2.08%) Video Conferencing
Operating Systems
1 16 (33.33%) Windows
2 8 (16.67%) Windows 7
3 4 (8.33%) Windows 8
4 2 (4.17%) Windows 10
4 2 (4.17%) Windows Server
4 2 (4.17%) Windows Server 2008
4 2 (4.17%) Windows Server 2012
4 2 (4.17%) Windows XP
5 1 (2.08%) Linux
5 1 (2.08%) Unix
Processes & Methodologies
1 14 (29.17%) ITIL
2 4 (8.33%) CRM
2 4 (8.33%) ERP
2 4 (8.33%) Problem Management
2 4 (8.33%) Project Management
2 4 (8.33%) Service Management
3 3 (6.25%) Business Analysis
3 3 (6.25%) Business Intelligence
3 3 (6.25%) Change Management
3 3 (6.25%) Incident Management
3 3 (6.25%) IT Strategy
3 3 (6.25%) Project Planning
3 3 (6.25%) Service Delivery
3 3 (6.25%) Stakeholder Management
4 2 (4.17%) Customer Engagement
4 2 (4.17%) Document Management
4 2 (4.17%) Email Filtering
4 2 (4.17%) Feasibility Study
4 2 (4.17%) Information Security
4 2 (4.17%) Kalman Filter
Programming Languages
1 1 (2.08%) Python
1 1 (2.08%) SQL
Qualifications
1 5 (10.42%) Degree
2 4 (8.33%) Cisco Certification
3 3 (6.25%) CCNA
3 3 (6.25%) Security Cleared
4 2 (4.17%) A+ Certification
4 2 (4.17%) GNVQ
4 2 (4.17%) HND
4 2 (4.17%) ISEB
4 2 (4.17%) Microsoft Certification
4 2 (4.17%) SC Cleared
5 1 (2.08%) CCNP
5 1 (2.08%) CCSA
5 1 (2.08%) CCSE
5 1 (2.08%) Check Point Certification
5 1 (2.08%) IIBA
5 1 (2.08%) ITIL Certification
Quality Assurance & Compliance
1 4 (8.33%) SLA
System Software
1 13 (27.08%) Active Directory
2 1 (2.08%) Hyper-V
2 1 (2.08%) VMware Infrastructure
Systems Management
1 1 (2.08%) SCOM
1 1 (2.08%) Tivoli
Vendors
1 19 (39.58%) Microsoft
2 6 (12.50%) LANDesk
3 5 (10.42%) Remedy
4 3 (6.25%) Cisco
4 3 (6.25%) Citrix
4 3 (6.25%) ServiceNow
5 2 (4.17%) Adobe
6 1 (2.08%) Blue Coat
6 1 (2.08%) CheckPoint
6 1 (2.08%) Dell
6 1 (2.08%) Google
6 1 (2.08%) HP
6 1 (2.08%) IBM
6 1 (2.08%) Intel Security
6 1 (2.08%) Juniper
6 1 (2.08%) Serena
6 1 (2.08%) VMware
Birmingham, West Midlands (County)
Candour Solutions
Salary: Excellent plus outstanding benefits
Posted: 3 days ago