The median annual salary for a Service Analyst was £27,459 in advertised job vacancies in Birmingham during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
West Midlands / Birmingham
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 114 113 122
Rank change year-on-year -1 +9  
Permanent jobs requiring a Service Analyst 17 30 14
As % of all permanent IT jobs advertised in Birmingham 0.86% 1.25% 0.69%
As % of the Job Titles category 0.89% 1.30% 0.71%
Number of salaries quoted 16 27 13
Median salary £27,459 £26,000 £21,500
Median salary % change year-on-year +5.60% +20.93%  
90% offered a salary of more than £18,585 £20,300 £17,000
10% offered a salary of more than £47,500 £50,000 £30,600
UK excluding London median salary £23,500 £24,500 £24,500
% change year-on-year -4.08% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1902 2299 1972
As % of all permanent IT job vacancies advertised in Birmingham 96.70% 96.03% 97.67%
Number of salaries quoted 1596 1705 1622
Median salary £42,500 £40,000 £42,500
Median salary % change year-on-year +6.25% -5.88%  
90% offered a salary of more than £28,000 £24,500 £26,250
10% offered a salary of more than £60,000 £67,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Birmingham.

Salary trend for Service Analyst in Birmingham

Service Analyst
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Service Analyst in Birmingham over the 3 months to 23 June 2017.

Salary histogram for Service Analyst in Birmingham

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 23 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Service Analyst in the job title.

1 14 (33.33%) Microsoft
2 12 (28.57%) ITIL
2 12 (28.57%) Windows
2 12 (28.57%) German Language
3 11 (26.19%) Spanish Language
3 11 (26.19%) French Language
3 11 (26.19%) Finance
4 9 (21.43%) Active Directory
4 9 (21.43%) Microsoft Office
5 7 (16.67%) Windows 7
6 6 (14.29%) Problem Management
6 6 (14.29%) Degree
7 5 (11.90%) Service Management
7 5 (11.90%) Analytical Skills
8 4 (9.52%) Security Patching
8 4 (9.52%) Data Centre
8 4 (9.52%) OpenShift
8 4 (9.52%) Middleware
8 4 (9.52%) WebLogic
8 4 (9.52%) J2EE
8 4 (9.52%) JBoss
8 4 (9.52%) Tomcat
8 4 (9.52%) Business Intelligence
8 4 (9.52%) SLA
8 4 (9.52%) Legal
8 4 (9.52%) Danish Language
8 4 (9.52%) Microsoft Azure
8 4 (9.52%) Amazon AWS
8 4 (9.52%) Swedish Language
8 4 (9.52%) PaaS

Service Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.52%) JBoss
1 4 (9.52%) Tomcat
1 4 (9.52%) WebLogic
2 3 (7.14%) MS Exchange
3 2 (4.76%) Apache
3 2 (4.76%) Cloud Foundry
4 1 (2.38%) Exchange Server 2010
Applications
1 9 (21.43%) Microsoft Office
2 3 (7.14%) Microsoft Excel
3 1 (2.38%) Microsoft Project
3 1 (2.38%) MS Visio
Business Applications
1 2 (4.76%) Workfront
Cloud Services
1 4 (9.52%) Amazon AWS
1 4 (9.52%) Microsoft Azure
1 4 (9.52%) OpenShift
1 4 (9.52%) PaaS
2 3 (7.14%) Office 365
3 1 (2.38%) G Suite
3 1 (2.38%) IaaS
Communications & Networking
1 3 (7.14%) Firewall
1 3 (7.14%) LAN
1 3 (7.14%) WAN
2 2 (4.76%) Network Security
2 2 (4.76%) PABX
2 2 (4.76%) VoIP
2 2 (4.76%) Wi-Fi
3 1 (2.38%) Asterisk PBX
3 1 (2.38%) HTTP
3 1 (2.38%) TCP/IP
Database & Business Intelligence
1 1 (2.38%) MS Access
1 1 (2.38%) Oracle Database
1 1 (2.38%) Oracle Reports
Development Applications
1 1 (2.38%) Visual Studio Team System
General
1 12 (28.57%) German Language
2 11 (26.19%) Finance
2 11 (26.19%) French Language
2 11 (26.19%) Spanish Language
3 4 (9.52%) Danish Language
3 4 (9.52%) Legal
3 4 (9.52%) Swedish Language
4 3 (7.14%) Dutch Language
4 3 (7.14%) Retail
5 2 (4.76%) Automotive
5 2 (4.76%) Banking
5 2 (4.76%) Telecoms
6 1 (2.38%) Aerospace
6 1 (2.38%) Finnish Language
6 1 (2.38%) Investment Banking
6 1 (2.38%) Japanese Language
6 1 (2.38%) Mandarin Language
6 1 (2.38%) Norwegian Language
Libraries, Frameworks & Software Standards
1 4 (9.52%) J2EE
1 4 (9.52%) Middleware
2 2 (4.76%) Web Services
Miscellaneous
1 5 (11.90%) Analytical Skills
2 4 (9.52%) Data Centre
3 3 (7.14%) Computer Science
4 2 (4.76%) Management Information System
5 1 (2.38%) CMDB
5 1 (2.38%) Credit Risk
5 1 (2.38%) Equities
5 1 (2.38%) Mobile Banking
5 1 (2.38%) Reference Data
5 1 (2.38%) Social Media
5 1 (2.38%) Video Conferencing
Operating Systems
1 12 (28.57%) Windows
2 7 (16.67%) Windows 7
3 4 (9.52%) Windows 8
4 3 (7.14%) Linux
5 2 (4.76%) Windows 10
5 2 (4.76%) Windows Server
5 2 (4.76%) Windows Server 2008
5 2 (4.76%) Windows Server 2012
5 2 (4.76%) Windows XP
6 1 (2.38%) Solaris
6 1 (2.38%) Unix
Processes & Methodologies
1 12 (28.57%) ITIL
2 6 (14.29%) Problem Management
3 5 (11.90%) Service Management
4 4 (9.52%) Business Intelligence
4 4 (9.52%) Security Patching
5 3 (7.14%) Business Analysis
5 3 (7.14%) CRM
5 3 (7.14%) ERP
5 3 (7.14%) Project Management
5 3 (7.14%) Service Delivery
5 3 (7.14%) Service Delivery Management
5 3 (7.14%) Stakeholder Management
6 2 (4.76%) Agile Software Development
6 2 (4.76%) Change Management
6 2 (4.76%) Customer Engagement
6 2 (4.76%) DevOps
6 2 (4.76%) Incident Management
6 2 (4.76%) Project Planning
7 1 (2.38%) Kalman Filter
7 1 (2.38%) SDLC
Programming Languages
1 2 (4.76%) SQL
2 1 (2.38%) Perl
2 1 (2.38%) PL/SQL
2 1 (2.38%) PowerShell
2 1 (2.38%) Python
2 1 (2.38%) Shell Script
Qualifications
1 6 (14.29%) Degree
2 3 (7.14%) ISEB
3 2 (4.76%) A+ Certification
3 2 (4.76%) CCNA
3 2 (4.76%) Cisco Certification
3 2 (4.76%) Computer Science Degree
3 2 (4.76%) GNVQ
3 2 (4.76%) HND
3 2 (4.76%) Microsoft Certification
4 1 (2.38%) CCNP
4 1 (2.38%) IIBA
Quality Assurance & Compliance
1 4 (9.52%) SLA
System Software
1 9 (21.43%) Active Directory
2 2 (4.76%) Docker
Systems Management
1 1 (2.38%) Ansible
1 1 (2.38%) Control-M
1 1 (2.38%) ITRS Geneos
Vendors
1 14 (33.33%) Microsoft
2 3 (7.14%) LANDesk
2 3 (7.14%) ServiceNow
3 2 (4.76%) Remedy
4 1 (2.38%) Adobe
4 1 (2.38%) Cisco
4 1 (2.38%) Citrix
4 1 (2.38%) Google
4 1 (2.38%) HP
4 1 (2.38%) Oracle
4 1 (2.38%) Serena
4 1 (2.38%) Sun
Birmingham, West Midlands (County)
ReThink Recruitment
Salary: £19670.00 per annum + On Call Allowance + Bens
Posted: 2 days ago
Birmingham, West Midlands (County)
CHM Recruit
Salary: £30,300 per annum
Posted: 4 days ago