Period
to 19 January 2018

The median contractor rate for a Service Desk Analyst was £142 per day in advertised job vacancies in Buckinghamshire during the 6 months to 19 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
South East > Buckinghamshire
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 90 90 106
Rank change year-on-year 0 +16 -46
Contract jobs requiring a Service Desk Analyst 38 18 22
As % of all contract IT jobs advertised in Buckinghamshire 1.66% 1.07% 0.91%
As % of the Job Titles category 1.75% 1.15% 0.95%
Number of daily rates quoted 9 4 7
Buckinghamshire median daily rate £142 £136 £135
Median daily rate % change year-on-year +4.48% +0.93% -8.47%
10th Percentile £110 £117 £108
90th Percentile £146 £144 £145
South East median daily rate £130 £165 £135
% change year-on-year -21.21% +22.22% -3.57%
Number of hourly rates quoted 23 10 5
Buckinghamshire median hourly rate £16.70 £15.00 £16.14
Median hourly rate % change year-on-year +11.33% -7.06% +24.15%
10th Percentile £10.00 £14.00 £13.63
90th Percentile £19.20 £18.00 £16.25
South East median hourly rate £13.75 £14.00 £14.00
% change year-on-year -1.79% - +7.69%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Buckinghamshire
Contract vacancies in Buckinghamshire with a recognized job title 2,172 1,564 2,304
% of contract IT jobs with a recognized job title 94.60% 93.10% 95.32%
Number of daily rates quoted 1,004 828 1,139
Buckinghamshire median daily rate £400 £400 £375
Median daily rate % change year-on-year +0.06% +6.67% +7.14%
10th Percentile £215 £216 £230
90th Percentile £538 £563 £525
South East median daily rate £425 £400 £390
% change year-on-year +6.25% +2.56% +4.00%
Number of hourly rates quoted 113 77 103
Buckinghamshire median hourly rate £17.50 £14.50 £14.00
Median hourly rate % change year-on-year +20.69% +3.57% +7.69%
10th Percentile £10.10 £9.00 £9.23
90th Percentile £29.37 £38.75 £30.40
South East median hourly rate £18.00 £17.50 £19.00
% change year-on-year +2.86% -7.89% +18.75%

Service Desk Analyst
Job Vacancy Trend in Buckinghamshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Desk Analyst in Buckinghamshire

Service Desk Analyst
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Buckinghamshire.

Contractor daily rate trend for Service Desk Analyst in Buckinghamshire

Service Desk Analyst
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Buckinghamshire.

Contractor hourly rate trend for Service Desk Analyst in Buckinghamshire

Service Desk Analyst
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -7 36 £142 +4.48% 5
Aylesbury -7 2 - -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Buckinghamshire

For the 6 months to 19 January 2018, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Buckinghamshire region featuring Service Desk Analyst in the job title.

1 14 (36.84%) Microsoft
1 14 (36.84%) Security Cleared
2 13 (34.21%) ITIL
2 13 (34.21%) Windows
2 13 (34.21%) Microsoft Office
3 12 (31.58%) SLA
4 11 (28.95%) Incident Management
5 9 (23.68%) SC Cleared
6 8 (21.05%) Service Management
7 7 (18.42%) DV Cleared
8 6 (15.79%) Windows 7
8 6 (15.79%) ITIL V3
8 6 (15.79%) ITIL Foundation Certificate
8 6 (15.79%) Proactive Management
8 6 (15.79%) ITSM
8 6 (15.79%) OVSD
8 6 (15.79%) SQL
8 6 (15.79%) Active Directory
8 6 (15.79%) HP
9 5 (13.16%) ATM
9 5 (13.16%) Degree
9 5 (13.16%) Fault Management
9 5 (13.16%) Computer Science
10 4 (10.53%) Ticket Management
11 3 (7.89%) Service Delivery
11 3 (7.89%) Finance
11 3 (7.89%) Automotive
11 3 (7.89%) Retail
11 3 (7.89%) B2C
11 3 (7.89%) Analytical Skills

Service Desk Analyst Skill Set
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.63%) SharePoint
Applications
1 13 (34.21%) Microsoft Office
2 2 (5.26%) Microsoft Excel
2 2 (5.26%) Microsoft PowerPoint
Communications & Networking
1 5 (13.16%) ATM
2 2 (5.26%) VPN
2 2 (5.26%) Wi-Fi
3 1 (2.63%) Extranet
3 1 (2.63%) Intranet
General
1 3 (7.89%) Automotive
1 3 (7.89%) Finance
1 3 (7.89%) Retail
2 2 (5.26%) Military
2 2 (5.26%) Telecoms
Miscellaneous
1 5 (13.16%) Computer Science
2 3 (7.89%) Analytical Skills
3 1 (2.63%) Wiki
Operating Systems
1 13 (34.21%) Windows
2 6 (15.79%) Windows 7
3 1 (2.63%) Windows Vista
Processes & Methodologies
1 13 (34.21%) ITIL
2 11 (28.95%) Incident Management
3 8 (21.05%) Service Management
4 6 (15.79%) ITIL V3
4 6 (15.79%) ITSM
4 6 (15.79%) Proactive Management
5 5 (13.16%) Fault Management
6 4 (10.53%) Ticket Management
7 3 (7.89%) B2C
7 3 (7.89%) Service Delivery
8 1 (2.63%) Collaborative Working
8 1 (2.63%) Continuous Improvement
8 1 (2.63%) ERP
8 1 (2.63%) Problem Management
8 1 (2.63%) Root Cause Analysis
Programming Languages
1 6 (15.79%) SQL
Qualifications
1 14 (36.84%) Security Cleared
2 9 (23.68%) SC Cleared
3 7 (18.42%) DV Cleared
4 6 (15.79%) ITIL Foundation Certificate
5 5 (13.16%) Degree
Quality Assurance & Compliance
1 12 (31.58%) SLA
System Software
1 6 (15.79%) Active Directory
Systems Management
1 6 (15.79%) OVSD
Vendors
1 14 (36.84%) Microsoft
2 6 (15.79%) HP
3 1 (2.63%) Cisco
3 1 (2.63%) Ivanti
3 1 (2.63%) Remedy
3 1 (2.63%) SAP
3 1 (2.63%) VMware