The median annual salary for a Service Desk Analyst was £22,500 in advertised job vacancies in Buckinghamshire during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Buckinghamshire
Rank 87 89 94
Rank change year-on-year +2 +5  
Permanent jobs requiring a Service Desk Analyst 20 36 39
As % of all permanent IT jobs advertised in Buckinghamshire 1.43% 2.06% 1.93%
As % of the Job Titles category 1.47% 2.16% 2.01%
Number of salaries quoted 10 26 31
Median salary £22,500 £22,500 £23,000
Median salary % change year-on-year - -2.17%  
90% offered a salary of more than £17,000 £20,000 £18,550
10% offered a salary of more than £26,500 £31,000 £25,000
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Buckinghamshire
Permanent job vacancies with a job title containing a recognized job role 1358 1670 1940
As % of all permanent IT job vacancies advertised in Buckinghamshire 96.93% 95.43% 96.13%
Number of salaries quoted 1120 1335 1478
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £25,000 £27,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Buckinghamshire

The job posting trend of jobs advertised in Buckinghamshire that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Buckinghamshire.

Salary trend for Service Desk Analyst in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +8 19 £22,500 +4.65% 3
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 27 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring Service Desk Analyst in the job title.

1 27 (65.85%) Windows
2 21 (51.22%) MS Office
3 12 (29.27%) SLA
4 11 (26.83%) Incident Management
4 11 (26.83%) Degree
4 11 (26.83%) Computer Science
5 10 (24.39%) Ticket Management
5 10 (24.39%) VPN
5 10 (24.39%) Citrix
6 9 (21.95%) Active Directory
7 8 (19.51%) Windows Server
8 7 (17.07%) Windows 8
8 7 (17.07%) Microsoft
8 7 (17.07%) Back Office
9 6 (14.63%) Finance
9 6 (14.63%) Windows 7
9 6 (14.63%) MS Exchange
10 5 (12.20%) MS Excel
10 5 (12.20%) SharePoint
11 4 (9.76%) Windows XP
11 4 (9.76%) ITIL
11 4 (9.76%) HND
11 4 (9.76%) VoIP
12 3 (7.32%) ServiceNow
12 3 (7.32%) Windows 10
12 3 (7.32%) Analytical Skills
12 3 (7.32%) Cisco
12 3 (7.32%) ATM
12 3 (7.32%) Remedy
12 3 (7.32%) Exchange Server 2010

Service Desk Analyst Skill Set
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (14.63%) MS Exchange
2 5 (12.20%) SharePoint
3 3 (7.32%) Exchange Server 2007
3 3 (7.32%) Exchange Server 2010
Applications
1 21 (51.22%) MS Office
2 5 (12.20%) MS Excel
Cloud Services
1 1 (2.44%) Office 365
Communications & Networking
1 10 (24.39%) VPN
2 4 (9.76%) VoIP
3 3 (7.32%) ATM
4 2 (4.88%) DNS
4 2 (4.88%) Firewall
5 1 (2.44%) Broadband
General
1 7 (17.07%) Back Office
2 6 (14.63%) Finance
3 3 (7.32%) Legal
4 2 (4.88%) Retail
Miscellaneous
1 11 (26.83%) Computer Science
2 3 (7.32%) Analytical Skills
3 1 (2.44%) Data Centre
Operating Systems
1 27 (65.85%) Windows
2 8 (19.51%) Windows Server
3 7 (17.07%) Windows 8
4 6 (14.63%) Windows 7
5 4 (9.76%) Windows XP
6 3 (7.32%) Windows 10
7 2 (4.88%) Windows Server 2003
7 2 (4.88%) Windows Server 2008
7 2 (4.88%) Windows Server 2012
Processes & Methodologies
1 11 (26.83%) Incident Management
2 10 (24.39%) Ticket Management
3 4 (9.76%) ITIL
4 3 (7.32%) Knowledge Management
5 2 (4.88%) CRM
5 2 (4.88%) Document Management
6 1 (2.44%) ITIL V3
6 1 (2.44%) ITSM
6 1 (2.44%) Process Improvement
6 1 (2.44%) Server Building
6 1 (2.44%) Service Delivery
6 1 (2.44%) Service Management
Programming Languages
1 1 (2.44%) SQL
Qualifications
1 11 (26.83%) Degree
2 4 (9.76%) HND
3 2 (4.88%) GNVQ
4 1 (2.44%) DV Cleared
4 1 (2.44%) ITIL Foundation Certificate
4 1 (2.44%) SC Cleared
4 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 12 (29.27%) SLA
System Software
1 9 (21.95%) Active Directory
2 2 (4.88%) Hyper-V
2 2 (4.88%) VMware Infrastructure
Systems Management
1 1 (2.44%) OVSD
Vendors
1 10 (24.39%) Citrix
2 7 (17.07%) Microsoft
3 3 (7.32%) Cisco
3 3 (7.32%) Remedy
3 3 (7.32%) ServiceNow
4 2 (4.88%) VMware
5 1 (2.44%) HP
5 1 (2.44%) Mitel
Milton Keynes, Buckinghamshire
Plan-net
Salary: Unspecified Competitive rate
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Competitive rate
Posted: 4 days ago