Service Desk Analyst Jobs in Buckinghamshire

Service Desk Analyst
South East > Buckinghamshire

The median Service Desk Analyst salary in Buckinghamshire is £23,500 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 102 98 126
Rank change year-on-year -4 +28 -74
Permanent jobs requiring a Service Desk Analyst 24 14 24
As % of all permanent jobs advertised in Buckinghamshire 1.21% 1.03% 1.18%
As % of the Job Titles category 1.30% 1.15% 1.24%
Number of salaries quoted 7 9 20
10th Percentile - - £20,288
25th Percentile £22,750 £23,500 £23,500
Median annual salary (50th Percentile) £23,500 £34,000 £26,000
Median % change year-on-year -30.88% +30.77% +4.00%
75th Percentile £27,125 £35,000 £28,000
90th Percentile £34,000 £35,500 £28,750
South East median annual salary £26,000 £26,250 £25,750
% change year-on-year -0.95% +1.94% -5.50%

All Permanent IT Job Vacancies
Buckinghamshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Buckinghamshire with a recognized job title 1,840 1,221 1,942
% of permanent jobs with a recognized job title 92.65% 89.71% 95.85%
Number of salaries quoted 1,108 733 1,084
10th Percentile £26,850 £28,954 £28,250
25th Percentile £37,313 £36,250 £38,188
Median annual salary (50th Percentile) £47,500 £50,000 £52,000
Median % change year-on-year -5.00% -3.85% +4.00%
75th Percentile £60,000 £67,500 £65,000
90th Percentile £75,375 £80,000 £77,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Desk Analyst
Job Vacancy Trend in Buckinghamshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Desk Analyst in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in Buckinghamshire.

Salary trend for Service Desk Analyst in Buckinghamshire

Service Desk Analyst
Salary Histogram in Buckinghamshire

Salary distribution for jobs citing Service Desk Analyst in Buckinghamshire over the 6 months to 6 May 2024.

Salary histogram for Service Desk Analyst in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Milton Keynes -1 11 £40,000 +15.94% 2
Bletchley - 7 - - 1
High Wycombe - 5 £23,500 - 1
Amersham - 1 £29,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 28 Co-occurring Skills and Capabilities in Buckinghamshire

For the 6 months to 6 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region featuring Service Desk Analyst in the job title.

1 19 (79.17%) Microsoft
2 17 (70.83%) Problem-Solving
3 15 (62.50%) Social Skills
3 15 (62.50%) ITIL
4 13 (54.17%) Customer Service
5 8 (33.33%) Microsoft 365
6 7 (29.17%) SLA
6 7 (29.17%) GDPR
6 7 (29.17%) Digital Economy
6 7 (29.17%) NVQ Level 3
6 7 (29.17%) DV Cleared
6 7 (29.17%) Security Cleared
7 5 (20.83%) Process Improvement
8 4 (16.67%) Retail
9 3 (12.50%) Data Analysis
9 3 (12.50%) JIRA
9 3 (12.50%) Microsoft Excel
9 3 (12.50%) Change Management
9 3 (12.50%) Creative Problem-Solving
10 1 (4.17%) Windows Server
10 1 (4.17%) Microsoft Intune
10 1 (4.17%) Mobile Device Management
10 1 (4.17%) Entra ID
10 1 (4.17%) SharePoint
10 1 (4.17%) Windows
10 1 (4.17%) Active Directory
10 1 (4.17%) Azure
10 1 (4.17%) Trend Analysis

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) SharePoint
Applications
1 3 (12.50%) Microsoft Excel
Cloud Services
1 8 (33.33%) Microsoft 365
2 1 (4.17%) Azure
2 1 (4.17%) Entra ID
Development Applications
1 3 (12.50%) JIRA
General
1 15 (62.50%) Social Skills
2 7 (29.17%) Digital Economy
3 4 (16.67%) Retail
Operating Systems
1 1 (4.17%) Windows
1 1 (4.17%) Windows Server
Processes & Methodologies
1 17 (70.83%) Problem-Solving
2 15 (62.50%) ITIL
3 13 (54.17%) Customer Service
4 5 (20.83%) Process Improvement
5 3 (12.50%) Change Management
5 3 (12.50%) Creative Problem-Solving
5 3 (12.50%) Data Analysis
6 1 (4.17%) Mobile Device Management
6 1 (4.17%) Trend Analysis
Qualifications
1 7 (29.17%) DV Cleared
1 7 (29.17%) NVQ Level 3
1 7 (29.17%) Security Cleared
Quality Assurance & Compliance
1 7 (29.17%) GDPR
1 7 (29.17%) SLA
System Software
1 1 (4.17%) Active Directory
Systems Management
1 1 (4.17%) Microsoft Intune
Vendors
1 19 (79.17%) Microsoft