Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Cambridgeshire > Cambridge
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 172 137 152
Rank change year-on-year -35 +15 +21
Permanent jobs citing ITSM 10 10 4
As % of all permanent IT jobs advertised in Cambridge 0.32% 0.44% 0.14%
As % of the Processes & Methodologies category 0.35% 0.49% 0.16%
Number of salaries quoted 10 22 3
Cambridge median annual salary £65,000 £40,000 £65,450
Median salary % change year-on-year +62.50% -38.88% +111.13%
10th Percentile £60,000 £37,500 £63,025
90th Percentile £90,000 £51,250 £81,575
Cambridgeshire median annual salary £65,000 £40,000 £39,500
% change year-on-year +62.50% +1.27% +31.67%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 2893 2037 2541
As % of all permanent IT jobs advertised in Cambridge 93.14% 89.46% 88.54%
Number of salaries quoted 2201 1679 2183
Cambridge median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +9.76%
10th Percentile £29,363 £26,250 £29,750
90th Percentile £72,500 £67,500 £63,500
Cambridgeshire median annual salary £47,500 £45,000 £44,500
% change year-on-year +5.56% +1.12% +5.95%

ITSM
Job Vacancy Trend in Cambridge

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for ITSM in Cambridge

ITSM
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Cambridge.

Salary trend for ITSM in Cambridge

ITSM
Salary Histogram in Cambridge

The salary distribution of IT jobs citing ITSM in Cambridge over the 6 months to 24 November 2017.

Salary histogram for ITSM in Cambridge

For the 6 months to 24 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region with a requirement for ITSM.

1 8 (80.00%) Enterprise Software
1 8 (80.00%) IT Strategy
2 6 (60.00%) Service Management
3 5 (50.00%) Information Security
3 5 (50.00%) ITIL
3 5 (50.00%) Information Security Management
3 5 (50.00%) Security Management
4 4 (40.00%) NetApp
4 4 (40.00%) Linux
4 4 (40.00%) Microsoft
4 4 (40.00%) CCNA
4 4 (40.00%) EMC
4 4 (40.00%) Cisco Certification
4 4 (40.00%) ISO/IEC 27001
4 4 (40.00%) Business Development
4 4 (40.00%) Degree
4 4 (40.00%) Computer Science
4 4 (40.00%) Use Case
4 4 (40.00%) Demand Generation
4 4 (40.00%) Analytical Thinking
4 4 (40.00%) Strategic Thinking
4 4 (40.00%) Collaborative Working
4 4 (40.00%) Big Data
4 4 (40.00%) IaaS
4 4 (40.00%) Virtual Team
4 4 (40.00%) Line Management
4 4 (40.00%) Analytical Skills
4 4 (40.00%) Hybrid Cloud
4 4 (40.00%) Public Cloud
4 4 (40.00%) Data Centre

ITSM
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (40.00%) Amazon AWS
1 4 (40.00%) IaaS
1 4 (40.00%) Microsoft Azure
1 4 (40.00%) PaaS
1 4 (40.00%) SaaS
Database & Business Intelligence
1 4 (40.00%) Big Data
General
1 1 (10.00%) Finance
1 1 (10.00%) Manufacturing
Job Titles
1 4 (40.00%) Business Development Manager
1 4 (40.00%) Business Manager
1 4 (40.00%) Development Manager
1 4 (40.00%) IT Manager
2 3 (30.00%) Infrastructure Manager
2 3 (30.00%) IT Infrastructure Manager
3 2 (20.00%) ITIL Manager
4 1 (10.00%) ITIL Service Manager
4 1 (10.00%) Service Improvement Manager
4 1 (10.00%) Service Manager
Miscellaneous
1 8 (80.00%) Enterprise Software
2 4 (40.00%) Analytical Skills
2 4 (40.00%) Computer Science
2 4 (40.00%) Data Centre
2 4 (40.00%) Hybrid Cloud
2 4 (40.00%) Public Cloud
2 4 (40.00%) Virtual Team
3 1 (10.00%) Life Science
3 1 (10.00%) Management Information System
Operating Systems
1 4 (40.00%) Linux
Processes & Methodologies
1 8 (80.00%) IT Strategy
2 6 (60.00%) Service Management
3 5 (50.00%) Information Security
3 5 (50.00%) Information Security Management
3 5 (50.00%) ITIL
3 5 (50.00%) Security Management
4 4 (40.00%) Analytical Thinking
4 4 (40.00%) Business Development
4 4 (40.00%) Collaborative Working
4 4 (40.00%) Demand Generation
4 4 (40.00%) Line Management
4 4 (40.00%) Strategic Thinking
4 4 (40.00%) Use Case
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Problem Management
5 1 (10.00%) Process Improvement
5 1 (10.00%) QMS
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) Test Scripting
5 1 (10.00%) User Acceptance Testing
Programming Languages
1 4 (40.00%) C
Qualifications
1 4 (40.00%) CCNA
1 4 (40.00%) Cisco Certification
1 4 (40.00%) Degree
2 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (40.00%) ISO/IEC 27001
2 1 (10.00%) GxP
2 1 (10.00%) HIPAA
2 1 (10.00%) PCI DSS
2 1 (10.00%) QA
2 1 (10.00%) Sarbanes-Oxley
Vendors
1 4 (40.00%) EMC
1 4 (40.00%) Huawei
1 4 (40.00%) Microsoft
1 4 (40.00%) NetApp