Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in Cambridgeshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
East of England > Cambridgeshire
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 76 77 74
Rank change year-on-year +1 -3 +9
Contract jobs citing ITSM 8 10 13
As % of all contract IT jobs advertised in Cambridgeshire 0.71% 0.83% 1.10%
As % of the Processes & Methodologies category 0.83% 1.01% 1.34%
Number of daily rates quoted 1 9 8
Cambridgeshire median daily rate £620 £300 £350
Median daily rate % change year-on-year +106.67% -14.29% -15.15%
East of England median daily rate £418 £350 £313
% change year-on-year +19.29% +12.00% -22.84%
Number of hourly rates quoted 4 3 3
Cambridgeshire median hourly rate £18.38 £12.50 £42.50
Median hourly rate % change year-on-year +47.00% -70.59% -
10th Percentile £17.50 £11.25 £16.65
90th Percentile £20.13 £14.15 £43.75
East of England median hourly rate £17.50 £14.25 £32.40
% change year-on-year +22.81% -56.02% +201.40%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Contract vacancies with a requirement for process or methodology skills 966 990 972
As % of all contract IT jobs advertised in Cambridgeshire 86.02% 81.95% 82.16%
Number of daily rates quoted 498 500 544
Cambridgeshire median daily rate £425 £375 £400
Median daily rate % change year-on-year +13.33% -6.25% +10.34%
10th Percentile £263 £205 £243
90th Percentile £575 £515 £538
East of England median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +3.23%
Number of hourly rates quoted 91 117 68
Cambridgeshire median hourly rate £17.50 £33.50 £37.50
Median hourly rate % change year-on-year -47.76% -10.67% +167.86%
10th Percentile £11.17 £13.00 £11.29
90th Percentile £47.50 £47.50 £48.75
East of England median hourly rate £17.50 £26.22 £25.00
% change year-on-year -33.26% +4.88% +13.57%

ITSM
Job Vacancy Trend in Cambridgeshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Contractor Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cambridgeshire.

Contractor daily rate trend for ITSM in Cambridgeshire

ITSM
Contractor Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Cambridgeshire.

Contractor hourly rate trend for ITSM in Cambridgeshire

ITSM
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Cambridgeshire region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -4 6 £620 +106.67% 1
Peterborough -9 1 - - 1
ITSM
East of England

For the 6 months to 20 August 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridgeshire region with a requirement for ITSM.

1 8 (100.00%) ServiceNow
2 5 (62.50%) Matrix Organization
2 5 (62.50%) Analytical Skills
2 5 (62.50%) Office 365
2 5 (62.50%) A+ Certification
2 5 (62.50%) Asset Management
3 4 (50.00%) Microsoft
3 4 (50.00%) Active Directory
3 4 (50.00%) Apple
3 4 (50.00%) Systems Management Server (SMS)
3 4 (50.00%) Microsoft Office
3 4 (50.00%) Windows
3 4 (50.00%) Software Deployment
3 4 (50.00%) Apple iOS
3 4 (50.00%) SCCM
3 4 (50.00%) Mac OS
3 4 (50.00%) OneDrive
3 4 (50.00%) Windows 10
4 3 (37.50%) Continuous Improvement
4 3 (37.50%) ITIL
5 2 (25.00%) Service Management
5 2 (25.00%) SLA
5 2 (25.00%) Agile Software Development
5 2 (25.00%) Marketing
5 2 (25.00%) ITIL V3
5 2 (25.00%) Analytics
6 1 (12.50%) User Experience
6 1 (12.50%) Degree
6 1 (12.50%) CMDB
6 1 (12.50%) Problem Management

ITSM
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (50.00%) Microsoft Office
Cloud Services
1 5 (62.50%) Office 365
2 4 (50.00%) OneDrive
Communications & Networking
1 1 (12.50%) HTTP
General
1 2 (25.00%) Marketing
Job Titles
1 3 (37.50%) Analyst
2 2 (25.00%) IT Engineer
2 2 (25.00%) Report Analyst
2 2 (25.00%) Technical Support
3 1 (12.50%) 2nd Line Support
3 1 (12.50%) 2nd Line Support Analyst
3 1 (12.50%) Consultant
3 1 (12.50%) Customer Engineer
3 1 (12.50%) Customer Support Engineer
3 1 (12.50%) IT Support
3 1 (12.50%) IT Support Engineer
3 1 (12.50%) ITSM Analyst
3 1 (12.50%) Senior Customer Engineer
3 1 (12.50%) Senior IT Engineer
3 1 (12.50%) Senior IT Support
3 1 (12.50%) Support Analyst
3 1 (12.50%) Support Engineer
3 1 (12.50%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (12.50%) Ajax
1 1 (12.50%) CSS
1 1 (12.50%) HTML
1 1 (12.50%) ODBC
1 1 (12.50%) XML
Miscellaneous
1 5 (62.50%) Analytical Skills
2 1 (12.50%) CMDB
2 1 (12.50%) Management Information System
2 1 (12.50%) User Experience
Operating Systems
1 4 (50.00%) Apple iOS
1 4 (50.00%) Mac OS
1 4 (50.00%) Windows
1 4 (50.00%) Windows 10
Processes & Methodologies
1 5 (62.50%) Asset Management
1 5 (62.50%) Matrix Organization
2 4 (50.00%) Software Deployment
3 3 (37.50%) Continuous Improvement
3 3 (37.50%) ITIL
4 2 (25.00%) Agile Software Development
4 2 (25.00%) Analytics
4 2 (25.00%) ITIL V3
4 2 (25.00%) Service Management
5 1 (12.50%) Change Management
5 1 (12.50%) Data Security
5 1 (12.50%) Incident Management
5 1 (12.50%) Problem Management
Qualifications
1 5 (62.50%) A+ Certification
2 1 (12.50%) Degree
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 4 (50.00%) Active Directory
Systems Management
1 4 (50.00%) SCCM
1 4 (50.00%) Systems Management Server (SMS)
Vendors
1 8 (100.00%) ServiceNow
2 4 (50.00%) Apple
2 4 (50.00%) Microsoft