Period
to 19 January 2019

The following table provides summary statistics for contract job vacancies advertised in Cambridgeshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 19 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
East of England > Cambridgeshire
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 63 80 56
Rank change year-on-year +17 -24 +14
Contract jobs citing ITSM 20 14 22
As % of all contract IT jobs advertised in Cambridgeshire 1.89% 1.08% 2.06%
As % of the Processes & Methodologies category 2.19% 1.24% 2.51%
Number of daily rates quoted 4 8 5
Cambridgeshire median daily rate £319 £350 £290
Median daily rate % change year-on-year -8.93% +20.69% +2.65%
10th Percentile £250 £238 £259
90th Percentile £559 £588 £324
East of England median daily rate £298 £388 £349
% change year-on-year -23.23% +11.11% -0.36%
Number of hourly rates quoted 10 1 5
Cambridgeshire median hourly rate £17.50 £12.50 £42.50
Median hourly rate % change year-on-year +40.00% -70.59% -
East of England median hourly rate £17.50 £13.00 £42.25
% change year-on-year +34.62% -69.23% +69.00%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Contract vacancies with a requirement for process or methodology skills 912 1,130 878
As % of all contract IT jobs advertised in Cambridgeshire 86.12% 86.99% 82.13%
Number of daily rates quoted 498 563 377
Cambridgeshire median daily rate £425 £388 £375
Median daily rate % change year-on-year +9.68% +3.33% -3.54%
10th Percentile £263 £255 £213
90th Percentile £588 £563 £538
East of England median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 68 103 103
Cambridgeshire median hourly rate £27.75 £40.00 £33.50
Median hourly rate % change year-on-year -30.63% +19.40% -4.29%
10th Percentile £11.25 £11.89 £13.55
90th Percentile £52.50 £50.95 £47.50
East of England median hourly rate £18.88 £32.33 £32.50
% change year-on-year -41.62% -0.52% +9.24%

ITSM
Job Vacancy Trend in Cambridgeshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Contractor Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cambridgeshire.

Contractor daily rate trend for ITSM in Cambridgeshire

ITSM
Contractor Daily Rate Histogram in Cambridgeshire

The daily rate distribution of IT jobs citing ITSM in Cambridgeshire over the 6 months to 19 January 2019.

Contractor daily rate histogram for ITSM in Cambridgeshire

ITSM
Contractor Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Cambridgeshire.

Contractor hourly rate trend for ITSM in Cambridgeshire

ITSM
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Cambridgeshire region over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -3 14 £250 -13.04% 1
Peterborough +18 6 £388 -24.02% 3
ITSM
East of England

For the 6 months to 19 January 2019, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridgeshire region with a requirement for ITSM.

1 17 (85.00%) ServiceNow
2 12 (60.00%) Microsoft
3 10 (50.00%) Active Directory
3 10 (50.00%) Windows
3 10 (50.00%) Office 365
3 10 (50.00%) Windows 10
4 9 (45.00%) Matrix Organization
4 9 (45.00%) Apple iOS
4 9 (45.00%) A+ Certification
5 8 (40.00%) Continuous Improvement
5 8 (40.00%) Analytical Skills
6 7 (35.00%) OneDrive
6 7 (35.00%) Software Deployment
6 7 (35.00%) SCCM
6 7 (35.00%) Mac OS
6 7 (35.00%) Asset Management
6 7 (35.00%) Marketing
6 7 (35.00%) Apple
6 7 (35.00%) Systems Management Server (SMS)
6 7 (35.00%) Microsoft Office
7 5 (25.00%) SQL
7 5 (25.00%) Oracle
7 5 (25.00%) Wiki
7 5 (25.00%) Root Cause Analysis
8 4 (20.00%) Server Patching
8 4 (20.00%) Wonderware
8 4 (20.00%) Perl
8 4 (20.00%) Linux
8 4 (20.00%) Oracle Forms
8 4 (20.00%) Python

ITSM
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Skype for Business
Applications
1 7 (35.00%) Microsoft Office
2 1 (5.00%) Microsoft Excel
Business Applications
1 2 (10.00%) Remedy ITSM
Cloud Services
1 10 (50.00%) Office 365
2 7 (35.00%) OneDrive
3 2 (10.00%) Microsoft Azure
Communications & Networking
1 1 (5.00%) Skype
Database & Business Intelligence
1 1 (5.00%) DB2
1 1 (5.00%) Oracle Database
Development Applications
1 4 (20.00%) Oracle Forms
General
1 7 (35.00%) Marketing
2 2 (10.00%) Legal
Job Titles
1 9 (45.00%) Analyst
2 6 (30.00%) Support Analyst
2 6 (30.00%) Support Engineer
3 5 (25.00%) IT Engineer
3 5 (25.00%) Systems Analyst
4 4 (20.00%) Systems Support
4 4 (20.00%) Systems Support Analyst
5 3 (15.00%) Desktop Support
5 3 (15.00%) IT Support
5 3 (15.00%) IT Support Engineer
5 3 (15.00%) Technical Support
6 2 (10.00%) Customer Engineer
6 2 (10.00%) Desktop Analyst
6 2 (10.00%) Desktop Support Analyst
6 2 (10.00%) Report Analyst
6 2 (10.00%) Senior Customer Engineer
6 2 (10.00%) Technical Engineer
6 2 (10.00%) Technical Support Engineer
7 1 (5.00%) ITSM Analyst
7 1 (5.00%) Senior IT Engineer
Miscellaneous
1 8 (40.00%) Analytical Skills
2 5 (25.00%) Wiki
3 3 (15.00%) Management Information System
3 3 (15.00%) User Experience
Operating Systems
1 10 (50.00%) Windows
1 10 (50.00%) Windows 10
2 9 (45.00%) Apple iOS
3 7 (35.00%) Mac OS
4 4 (20.00%) Linux
4 4 (20.00%) Unix
5 2 (10.00%) Android
Processes & Methodologies
1 9 (45.00%) Matrix Organization
2 8 (40.00%) Continuous Improvement
3 7 (35.00%) Asset Management
3 7 (35.00%) Software Deployment
4 5 (25.00%) Root Cause Analysis
5 4 (20.00%) Server Patching
6 3 (15.00%) ITIL
6 3 (15.00%) ITIL V3
7 2 (10.00%) Agile Software Development
7 2 (10.00%) Analytics
7 2 (10.00%) Problem-Solving
7 2 (10.00%) Service Management
7 2 (10.00%) Workflow
8 1 (5.00%) Data Analysis
8 1 (5.00%) Data Validation
8 1 (5.00%) Decision-Making
8 1 (5.00%) Incident Management
8 1 (5.00%) Migration
8 1 (5.00%) Service Design
8 1 (5.00%) Validation
Programming Languages
1 5 (25.00%) SQL
2 4 (20.00%) Perl
2 4 (20.00%) Python
3 1 (5.00%) PL/SQL
Qualifications
1 9 (45.00%) A+ Certification
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 10 (50.00%) Active Directory
Systems Management
1 7 (35.00%) SCCM
1 7 (35.00%) Systems Management Server (SMS)
Vendors
1 17 (85.00%) ServiceNow
2 12 (60.00%) Microsoft
3 7 (35.00%) Apple
4 5 (25.00%) Oracle
5 4 (20.00%) Wonderware
6 2 (10.00%) Remedy