Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in Cambridgeshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
East of England > Cambridgeshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 82 58 87
Rank change year-on-year -24 +29 +5
Contract jobs citing ITSM 17 22 24
As % of all contract IT jobs advertised in Cambridgeshire 1.19% 1.93% 1.52%
As % of the Processes & Methodologies category 1.43% 2.35% 1.92%
Number of daily rates quoted 10 4 15
Cambridgeshire median daily rate £350 £295 £413
Median daily rate % change year-on-year +18.64% -28.48% +6.45%
10th Percentile £180 £204 £184
90th Percentile £556 £343 £588
East of England median daily rate £350 £351 £394
% change year-on-year -0.36% -10.79% -7.35%
Number of hourly rates quoted 2 5 0
Cambridgeshire median hourly rate £12.50 £42.50 -
Median hourly rate % change year-on-year -70.59% - -
East of England median hourly rate £12.50 £34.20 £22.00
% change year-on-year -63.45% +55.45% +15.79%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Contract vacancies with a requirement for process or methodology skills 1192 935 1249
As % of all contract IT jobs advertised in Cambridgeshire 83.71% 81.95% 79.30%
Number of daily rates quoted 604 442 745
Cambridgeshire median daily rate £375 £375 £385
Median daily rate % change year-on-year - -2.60% +6.21%
10th Percentile £221 £213 £259
90th Percentile £538 £550 £538
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 115 96 82
Cambridgeshire median hourly rate £40.00 £37.50 £17.75
Median hourly rate % change year-on-year +6.67% +111.27% -35.45%
10th Percentile £11.80 £13.63 £11.50
90th Percentile £49.75 £47.50 £51.13
East of England median hourly rate £31.50 £32.00 £23.63
% change year-on-year -1.56% +35.45% -1.56%

ITSM
Job Vacancy Trend in Cambridgeshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Contractor Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cambridgeshire.

Contractor daily rate trend for ITSM in Cambridgeshire

ITSM
Contractor Daily Rate Histogram in Cambridgeshire

The daily rate distribution of IT jobs citing ITSM in Cambridgeshire over the 6 months to 24 November 2017.

Contractor daily rate histogram for ITSM in Cambridgeshire

ITSM
Contractor Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Cambridgeshire.

Contractor hourly rate trend for ITSM in Cambridgeshire

ITSM
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Cambridgeshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +1 13 £288 - 1
Peterborough -24 4 £510 +72.88%
ITSM
East of England

For the 6 months to 24 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridgeshire region with a requirement for ITSM.

1 11 (64.71%) Service Management
2 8 (47.06%) ITIL
3 6 (35.29%) Windows
3 6 (35.29%) Microsoft
4 5 (29.41%) SLA
4 5 (29.41%) Microsoft Office
4 5 (29.41%) ServiceNow
5 4 (23.53%) Remedy ITSM
5 4 (23.53%) Remedy
6 3 (17.65%) Microsoft Certification
6 3 (17.65%) Active Directory
6 3 (17.65%) Windows 7
6 3 (17.65%) Change Management
6 3 (17.65%) Video Conferencing
6 3 (17.65%) Windows 8
6 3 (17.65%) Analytics
6 3 (17.65%) Analytical Skills
7 2 (11.76%) Service Design
7 2 (11.76%) Service Delivery
7 2 (11.76%) Stakeholder Management
7 2 (11.76%) Technical Architecture
7 2 (11.76%) Degree
7 2 (11.76%) CMDB
7 2 (11.76%) Unix
7 2 (11.76%) MCSE
7 2 (11.76%) MCSA
7 2 (11.76%) BMC
8 1 (5.88%) Red Hat
8 1 (5.88%) NHS
8 1 (5.88%) ITIL Certification

ITSM
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) CMS
Applications
1 5 (29.41%) Microsoft Office
Business Applications
1 4 (23.53%) Remedy ITSM
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 1 (5.88%) LDAP
1 1 (5.88%) SAN
1 1 (5.88%) SSL
Database & Business Intelligence
1 1 (5.88%) BusinessObjects
General
1 1 (5.88%) Finance
1 1 (5.88%) Pharmaceutical
Job Titles
1 5 (29.41%) Analyst
1 5 (29.41%) Desktop Support
1 5 (29.41%) Support Engineer
2 3 (17.65%) Deskside Engineer
2 3 (17.65%) Deskside Support
2 3 (17.65%) Deskside Support Engineer
3 2 (11.76%) Architect
3 2 (11.76%) Desktop Engineer
3 2 (11.76%) Desktop Support Engineer
3 2 (11.76%) IT Analyst
3 2 (11.76%) Report Analyst
3 2 (11.76%) Service Architect
4 1 (5.88%) 2nd Line Support Analyst
4 1 (5.88%) Operations Analyst
4 1 (5.88%) Remedy Analyst
4 1 (5.88%) Remedy Specialist
4 1 (5.88%) Senior Analyst
4 1 (5.88%) Senior Support Analyst
4 1 (5.88%) Service Management Analyst
4 1 (5.88%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 1 (5.88%) HTML
1 1 (5.88%) Web Services
1 1 (5.88%) XML
Miscellaneous
1 3 (17.65%) Analytical Skills
1 3 (17.65%) Video Conferencing
2 2 (11.76%) CMDB
3 1 (5.88%) Data Centre
3 1 (5.88%) NHS
Operating Systems
1 6 (35.29%) Windows
2 3 (17.65%) Windows 7
2 3 (17.65%) Windows 8
3 2 (11.76%) Unix
Processes & Methodologies
1 11 (64.71%) Service Management
2 8 (47.06%) ITIL
3 3 (17.65%) Analytics
3 3 (17.65%) Change Management
4 2 (11.76%) Service Delivery
4 2 (11.76%) Service Design
4 2 (11.76%) Stakeholder Management
4 2 (11.76%) Technical Architecture
5 1 (5.88%) Configuration Management
5 1 (5.88%) Creative Problem-Solving
5 1 (5.88%) Disaster Recovery
5 1 (5.88%) GAP Analysis
5 1 (5.88%) Matrix Management
5 1 (5.88%) Matrix Organization
5 1 (5.88%) People Management
5 1 (5.88%) PRINCE2
5 1 (5.88%) Project Management
5 1 (5.88%) Risk Management
5 1 (5.88%) Virtual Infrastructure
5 1 (5.88%) Workflow
Programming Languages
1 1 (5.88%) JavaScript
1 1 (5.88%) SQL
Qualifications
1 3 (17.65%) Microsoft Certification
2 2 (11.76%) Degree
2 2 (11.76%) MCSA
2 2 (11.76%) MCSE
3 1 (5.88%) ITIL Certification
3 1 (5.88%) ITIL Foundation Certificate
3 1 (5.88%) Master's Degree
3 1 (5.88%) MCP
3 1 (5.88%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (29.41%) SLA
2 1 (5.88%) ISO/IEC 20000
2 1 (5.88%) PMO
System Software
1 3 (17.65%) Active Directory
2 1 (5.88%) VMware ESXi
2 1 (5.88%) VMware Infrastructure
Systems Management
1 1 (5.88%) vCenter Server
Vendors
1 6 (35.29%) Microsoft
2 5 (29.41%) ServiceNow
3 4 (23.53%) Remedy
4 2 (11.76%) BMC
5 1 (5.88%) Red Hat
5 1 (5.88%) SAP
5 1 (5.88%) VMware