Customer Insight Contracts in Central London

Customer Insight
London > Central London

The table below provides summary statistics for contract job vacancies advertised in Central London requiring Customer Insight skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Insight over the 6 months leading up to 18 August 2025, comparing them to the same period in the previous two years.

6 months to
18 Aug 2025
Same period 2024 Same period 2023
Rank 133 131 165
Rank change year-on-year -2 +34 +41
Contract jobs citing Customer Insight 5 2 5
As % of all contract jobs advertised in Central London 0.24% 0.087% 0.14%
As % of the Processes & Methodologies category 0.26% 0.095% 0.16%
Number of daily rates quoted 3 1 4
10th Percentile £455 - £533
25th Percentile £458 £613 £544
Median daily rate (50th Percentile) £475 £625 £555
Median % change year-on-year -24.00% +12.61% -7.50%
75th Percentile £501 £638 £589
90th Percentile £510 - £641
London median daily rate £518 £463 £513
% change year-on-year +11.89% -9.76% +2.50%

All Process and Methodology Skills
Central London

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Central London.

Contract vacancies with a requirement for process or methodology skills 1,921 2,105 3,148
As % of all contract IT jobs advertised in Central London 93.84% 91.76% 90.72%
Number of daily rates quoted 1,268 1,431 2,171
10th Percentile £325 £375 £350
25th Percentile £423 £472 £470
Median daily rate (50th Percentile) £550 £575 £600
Median % change year-on-year -4.35% -4.17% +4.35%
75th Percentile £675 £688 £713
90th Percentile £775 £788 £813
London median daily rate £540 £550 £575
% change year-on-year -1.82% -4.35% -
Number of hourly rates quoted 34 20 17
10th Percentile £19.14 £15.80 £14.25
25th Percentile £23.98 £20.43 £15.25
Median hourly rate £29.07 £26.78 £35.00
Median % change year-on-year +8.55% -23.49% -16.67%
75th Percentile £49.22 £65.63 £42.32
90th Percentile £63.75 £137.50 £59.30
London median hourly rate £29.07 £35.00 £39.92
% change year-on-year -16.94% -12.31% +10.88%

Customer Insight
Job Vacancy Trend in Central London

Job postings citing Customer Insight as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Customer Insight in Central London

Customer Insight
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Customer Insight in Central London.

Daily rate trend for Customer Insight in Central London

Customer Insight
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Customer Insight in Central London.

Hourly rate trend for Customer Insight in Central London

Customer Insight
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the Central London region over the 6 months to 18 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +3 5 £475 -24.00% 31
Customer Insight
London

Customer Insight
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (40.00%) Azure
1 2 (40.00%) GitHub
General
1 2 (40.00%) Documentation Skills
1 2 (40.00%) Finance
2 1 (20.00%) Banking
2 1 (20.00%) Corporate Banking
2 1 (20.00%) Games
2 1 (20.00%) Investment Banking
2 1 (20.00%) Marketing
2 1 (20.00%) Presentation Skills
2 1 (20.00%) Retail
2 1 (20.00%) Retail Banking
Job Titles
1 1 (20.00%) Architect
1 1 (20.00%) Designer
1 1 (20.00%) DevOps Architect
1 1 (20.00%) DevOps Engineer
1 1 (20.00%) Product Designer
1 1 (20.00%) Product Manager
1 1 (20.00%) Senior
1 1 (20.00%) Senior Manager
1 1 (20.00%) Senior Product Manager
1 1 (20.00%) User Researcher
1 1 (20.00%) Web Applications Designer
1 1 (20.00%) Web Designer
Miscellaneous
1 1 (20.00%) Mobile App
Operating Systems
1 1 (20.00%) Android
1 1 (20.00%) Apple iOS
Processes & Methodologies
1 3 (60.00%) Problem-Solving
2 2 (40.00%) CI/CD
2 2 (40.00%) Data Management
2 2 (40.00%) DevOps
2 2 (40.00%) Document Management
2 2 (40.00%) Fintech
2 2 (40.00%) Roadmaps
2 2 (40.00%) User Experience
3 1 (20.00%) Data Analysis
3 1 (20.00%) Decision-Making
3 1 (20.00%) Ethnographic Research
3 1 (20.00%) Ethnography
3 1 (20.00%) Focus Group
3 1 (20.00%) High-Fidelity Prototypes
3 1 (20.00%) Prototyping
3 1 (20.00%) Quantitative Research
3 1 (20.00%) Social Listening
3 1 (20.00%) Strategic Thinking
3 1 (20.00%) Use Case
3 1 (20.00%) Wealth Management
Qualifications
1 1 (20.00%) BPSS Clearance
Quality Assurance & Compliance
1 1 (20.00%) Accessibility
Systems Management
1 2 (40.00%) Terraform
Vendors
1 2 (40.00%) Databricks
1 2 (40.00%) Salesforce