Period
to 22 July 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 6 months to 22 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
England > London
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 469 421 489
Rank change year-on-year -48 +68 -17
Contract jobs citing Customer Insight 130 187 112
As % of all contract IT jobs advertised in London 0.31% 0.41% 0.24%
As % of the Processes & Methodologies category 0.36% 0.48% 0.30%
Number of daily rates quoted 86 129 64
London median daily rate £438 £450 £400
Median daily rate % change year-on-year -2.78% +12.50% -5.88%
10th Percentile £300 £312 £250
90th Percentile £631 £630 £685
England median daily rate £450 £450 £400
% change year-on-year - +12.50% -
Number of hourly rates quoted 0 0 1
London median hourly rate - - £19.50
England median hourly rate £15.67 - £19.50

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
London
Contract job vacancies with a requirement for process and methodology skills 36333 38895 37919
As % of all contract IT job vacancies advertised in London 86.36% 85.75% 82.32%
Number of daily rates quoted 26000 28186 26783
London median daily rate £488 £463 £450
Median daily rate % change year-on-year +5.41% +2.78% +5.88%
10th Percentile £313 £303 £280
90th Percentile £656 £650 £638
England median daily rate £450 £425 £405
% change year-on-year +5.88% +4.94% +1.25%
Number of hourly rates quoted 373 331 513
London median hourly rate £24.41 £21.50 £19.72
Median hourly rate % change year-on-year +13.53% +9.05% +3.76%
10th Percentile £13.00 £11.25 £10.50
90th Percentile £52.40 £51.25 £57.50
England median hourly rate £25.00 £25.00 £21.64
% change year-on-year - +15.53% +5.56%

Customer Insight
Job Vacancy Trend in London

Job postings citing Customer Insight as a percentage of all IT jobs advertised in London.

Job vacancy trend for Customer Insight in London

Customer Insight
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in London.

Contractor daily rate trend for Customer Insight in London

Customer Insight
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Customer Insight in London over the 6 months to 22 July 2017.

Contractor daily rate histogram for Customer Insight in London

Customer Insight
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Insight in London.

Contractor hourly rate trend for Customer Insight in London

Customer Insight
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the London region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 13 £410 -3.53% 5
Croydon -6 2 £400 -25.23%
Heathrow - 2 £363 -
Westminster +10 1 £410 -8.89%
Brentford - 1 £325 -
Customer Insight
England

For the 6 months to 22 July 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Customer Insight.

1 51 (39.23%) Analytics
2 47 (36.15%) User Experience
2 47 (36.15%) Agile Software Development
3 43 (33.08%) Marketing
4 40 (30.77%) Analytical Skills
5 34 (26.15%) SQL
6 30 (23.08%) Usability Testing
7 29 (22.31%) Degree
8 26 (20.00%) Service Design
9 21 (16.15%) Market Research
9 21 (16.15%) Actionable Customer Insight
10 19 (14.62%) Python
10 19 (14.62%) CRM
10 19 (14.62%) Psychology
11 18 (13.85%) Human Factors
12 16 (12.31%) Retail
12 16 (12.31%) Qualitative Research
12 16 (12.31%) Cognitive Psychology
12 16 (12.31%) Guerrilla Research
12 16 (12.31%) Ethnography
13 15 (11.54%) Quantitative Research
14 14 (10.77%) Digital Marketing
15 12 (9.23%) Actionable Insight
15 12 (9.23%) R
16 11 (8.46%) User Stories
16 11 (8.46%) Google
16 11 (8.46%) CMS
16 11 (8.46%) E-Commerce
16 11 (8.46%) Business Intelligence
17 10 (7.69%) SAS

Customer Insight
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.46%) CMS
2 10 (7.69%) SAS
3 5 (3.85%) Apache Spark
4 4 (3.08%) Drupal
5 3 (2.31%) Apache
5 3 (2.31%) Elasticsearch
6 1 (0.77%) Adobe Experience Manager
6 1 (0.77%) SharePoint
6 1 (0.77%) WordPress
Applications
1 8 (6.15%) Microsoft Excel
2 4 (3.08%) Microsoft PowerPoint
3 2 (1.54%) Adobe Creative Suite
3 2 (1.54%) Photoshop
4 1 (0.77%) Adobe Illustrator
4 1 (0.77%) Microsoft Office
4 1 (0.77%) Spreadsheet
4 1 (0.77%) SPSS
4 1 (0.77%) Stata
Business Applications
1 5 (3.85%) Unica
2 3 (2.31%) FastStats
Cloud Services
1 10 (7.69%) Google Analytics
2 8 (6.15%) Amazon AWS
3 4 (3.08%) Amazon EMR
3 4 (3.08%) Amazon S3
3 4 (3.08%) Microsoft Azure
4 3 (2.31%) Amazon Kinesis
4 3 (2.31%) Google Cloud Platform
5 1 (0.77%) Adobe Analytics
5 1 (0.77%) Amazon EC2
5 1 (0.77%) IBM Cloud
5 1 (0.77%) Office 365
5 1 (0.77%) Yammer
Communications & Networking
1 8 (6.15%) SMS
2 1 (0.77%) HTTP
2 1 (0.77%) Internet
2 1 (0.77%) Intranet
Database & Business Intelligence
1 9 (6.92%) Big Data
2 7 (5.38%) Hadoop
3 6 (4.62%) Apache Cassandra
4 5 (3.85%) Data Warehouse
4 5 (3.85%) MongoDB
5 4 (3.08%) MySQL
5 4 (3.08%) Neo4j
5 4 (3.08%) NoSQL
5 4 (3.08%) RDBMS
5 4 (3.08%) Relational Database
6 3 (2.31%) Amazon DynamoDB
6 3 (2.31%) Bigtable
6 3 (2.31%) Data Mining
6 3 (2.31%) Power BI
6 3 (2.31%) Riak
7 2 (1.54%) Apache Hive
7 2 (1.54%) DataStax
7 2 (1.54%) PowerPivot
7 2 (1.54%) Qlik Sense
8 1 (0.77%) HBase
Development Applications
1 6 (4.62%) Dreamweaver
2 5 (3.85%) Jasmine
3 1 (0.77%) Axure RP
General
1 43 (33.08%) Marketing
2 16 (12.31%) Retail
3 8 (6.15%) Finance
4 4 (3.08%) Banking
4 4 (3.08%) Telecoms
5 2 (1.54%) Advertising
5 2 (1.54%) Legal
5 2 (1.54%) Multimedia
6 1 (0.77%) Local Government
6 1 (0.77%) Pharmaceutical
Job Titles
1 30 (23.08%) User Researcher
2 25 (19.23%) Analyst
3 15 (11.54%) Insight Analyst
4 13 (10.00%) Developer
4 13 (10.00%) Digital User Researcher
5 12 (9.23%) Consultant
5 12 (9.23%) Customer Analyst
6 11 (8.46%) Customer Insight Analyst
7 9 (6.92%) Designer
8 8 (6.15%) Excel Analyst
8 8 (6.15%) Front End Developer (Client-Side Developer)
8 8 (6.15%) SQL Analyst
9 7 (5.38%) User Experience Researcher
10 6 (4.62%) Data Scientist
11 5 (3.85%) CRM Analyst
11 5 (3.85%) Data Analyst
11 5 (3.85%) Product Manager
12 4 (3.08%) CRM Consultant
12 4 (3.08%) Marketing Manager
12 4 (3.08%) Senior Analyst
Libraries, Frameworks & Software Standards
1 7 (5.38%) Node.js
1 7 (5.38%) Web Services
2 6 (4.62%) AngularJS
2 6 (4.62%) CSS
2 6 (4.62%) HTML
3 5 (3.85%) Sass
4 4 (3.08%) jQuery
4 4 (3.08%) Kafka
4 4 (3.08%) React
4 4 (3.08%) Spring
5 3 (2.31%) Samza
6 1 (0.77%) D3.js
6 1 (0.77%) Flash
6 1 (0.77%) HTML5
6 1 (0.77%) KnockoutJS
Miscellaneous
1 47 (36.15%) User Experience
2 40 (30.77%) Analytical Skills
3 6 (4.62%) Computer Science
4 5 (3.85%) Algorithms
5 2 (1.54%) Mobile App
5 2 (1.54%) Social Media
6 1 (0.77%) Data Structures
6 1 (0.77%) Digital Media
6 1 (0.77%) Greenfield Project
6 1 (0.77%) Mobile Banking
6 1 (0.77%) NHS
6 1 (0.77%) Virtual Team
Processes & Methodologies
1 51 (39.23%) Analytics
2 47 (36.15%) Agile Software Development
3 30 (23.08%) Usability Testing
4 26 (20.00%) Service Design
5 21 (16.15%) Actionable Customer Insight
5 21 (16.15%) Market Research
6 19 (14.62%) CRM
6 19 (14.62%) Psychology
7 18 (13.85%) Human Factors
8 16 (12.31%) Cognitive Psychology
8 16 (12.31%) Ethnography
8 16 (12.31%) Guerrilla Research
8 16 (12.31%) Qualitative Research
9 15 (11.54%) Quantitative Research
10 14 (10.77%) Digital Marketing
11 12 (9.23%) Actionable Insight
12 11 (8.46%) Business Intelligence
12 11 (8.46%) E-Commerce
12 11 (8.46%) User Stories
13 10 (7.69%) Project Management
Programming Languages
1 34 (26.15%) SQL
2 19 (14.62%) Python
3 12 (9.23%) R
4 7 (5.38%) Java
4 7 (5.38%) JavaScript
5 5 (3.85%) Scala
6 4 (3.08%) PL/SQL
7 3 (2.31%) Clojure
7 3 (2.31%) Groovy
7 3 (2.31%) VBA
8 2 (1.54%) Data Analysis Expressions (DAX)
8 2 (1.54%) GraphQL
8 2 (1.54%) Perl
8 2 (1.54%) PHP
9 1 (0.77%) ES6
Qualifications
1 29 (22.31%) Degree
2 6 (4.62%) Security Cleared
3 5 (3.85%) Computer Science Degree
3 5 (3.85%) Master's Degree
4 4 (3.08%) Postgraduate
4 4 (3.08%) SC Cleared
5 2 (1.54%) Numerate Degree
6 1 (0.77%) APMG
6 1 (0.77%) BPSS Clearance
6 1 (0.77%) DBS Check
6 1 (0.77%) DV Cleared
6 1 (0.77%) MBA
Quality Assurance & Compliance
1 1 (0.77%) Disclosure Scotland
1 1 (0.77%) QA
System Software
1 9 (6.92%) Docker
2 1 (0.77%) HDFS
Systems Management
1 4 (3.08%) Ansible
1 4 (3.08%) Terraform
2 2 (1.54%) EMC NetWorker
3 1 (0.77%) Hadoop YARN
3 1 (0.77%) Opscode Chef
3 1 (0.77%) Puppet
Vendors
1 11 (8.46%) Google
2 9 (6.92%) Tableau
3 8 (6.15%) Adobe
3 8 (6.15%) Oracle
4 6 (4.62%) IBM
5 4 (3.08%) Microsoft
6 3 (2.31%) Cloudera
6 3 (2.31%) Hortonworks
6 3 (2.31%) SaltStack
7 2 (1.54%) Omniture
8 1 (0.77%) Alterian
8 1 (0.77%) Pega
London
ORC International
Posted: 9 days ago