The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 3 months to 28 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
England / London
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 352 385 375
Rank change year-on-year +33 -10  
Contract jobs citing Customer Insight 57 50 54
As % of all contract IT jobs advertised in London 0.28% 0.22% 0.24%
As % of the Processes & Methodologies category 0.32% 0.26% 0.29%
Number of daily rates quoted 34 32 29
Median daily rate £400 £450 £400
Median daily rate % change year-on-year -11.11% +12.50%  
90% offered a daily rate of more than £308 £392 £335
10% offered a daily rate of more than £550 £590 £600
UK excluding London median daily rate £428 £450 £400
% change year-on-year -4.88% +12.50%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
London
Contract job vacancies with a requirement for process and methodology skills 17638 19605 18324
As % of all contract IT job vacancies advertised in London 85.68% 85.20% 81.88%
Number of daily rates quoted 12672 14248 12798
Median daily rate £490 £475 £450
Median daily rate % change year-on-year +3.15% +5.55%  
90% offered a daily rate of more than £350 £325 £310
10% offered a daily rate of more than £638 £625 £613
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56%  
Number of hourly rates quoted 181 177 259
Median hourly rate £28.35 £21.78 £20.00
Median hourly rate % change year-on-year +30.14% +8.90%  
90% offered a hourly rate of more than £14.15 £12.70 £11.00
10% offered a hourly rate of more than £52.50 £52.50 £55.00
UK excluding London median hourly rate £37.00 £36.00 £30.20
% change year-on-year +2.77% +19.20%  

Customer Insight
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Customer Insight as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Insight in London

Customer Insight
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in London.

Contractor daily rate trend for Customer Insight in London

Customer Insight
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Customer Insight in London over the 3 months to 28 April 2017.

Contractor daily rate histogram for Customer Insight in London

Customer Insight
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Insight in London.

Contractor hourly rate trend for Customer Insight in London

Customer Insight
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the London region over the 3 months to 28 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -6 5 £400 -5.88% 4
Croydon +9 2 £400 -
Westminster +4 1 £410 -6.28%
Heathrow - 1 £363 -
Customer Insight
England

For the 6 months to 28 April 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Customer Insight.

1 40 (38.83%) Agile Software Development
2 35 (33.98%) Analytics
3 32 (31.07%) User Experience
3 32 (31.07%) Analytical Skills
4 24 (23.30%) Marketing
5 23 (22.33%) Usability Testing
6 22 (21.36%) SQL
7 21 (20.39%) CRM
8 20 (19.42%) Service Design
9 18 (17.48%) Retail
9 18 (17.48%) Market Research
10 17 (16.50%) Guerrilla Research
11 16 (15.53%) Degree
12 14 (13.59%) Psychology
13 13 (12.62%) Qualitative Research
13 13 (12.62%) Python
13 13 (12.62%) Cognitive Psychology
13 13 (12.62%) Quantitative Research
14 12 (11.65%) Human Factors
14 12 (11.65%) Ethnography
14 12 (11.65%) R
15 11 (10.68%) Data Analysis
15 11 (10.68%) Scrum
15 11 (10.68%) E-Commerce
16 9 (8.74%) Big Data
16 9 (8.74%) Digital Marketing
16 9 (8.74%) Project Management
17 8 (7.77%) Service Delivery
17 8 (7.77%) Visualisation
18 7 (6.80%) Hadoop

Customer Insight
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.83%) SAS
2 5 (4.85%) Apache Spark
3 4 (3.88%) CMS
4 1 (0.97%) WordPress
Applications
1 5 (4.85%) Microsoft Excel
2 4 (3.88%) Microsoft PowerPoint
2 4 (3.88%) Photoshop
3 1 (0.97%) Adobe Premiere
3 1 (0.97%) Microsoft Office
Business Applications
1 4 (3.88%) Eloqua
1 4 (3.88%) FastStats
2 3 (2.91%) Unica
3 1 (0.97%) Dynamics CRM
Cloud Services
1 4 (3.88%) Amazon AWS
1 4 (3.88%) Amazon EC2
1 4 (3.88%) Amazon EMR
1 4 (3.88%) Amazon S3
2 3 (2.91%) Google Analytics
3 1 (0.97%) Adobe Analytics
3 1 (0.97%) IBM Cloud
Communications & Networking
1 5 (4.85%) SMS
2 1 (0.97%) DNS
2 1 (0.97%) Firewall
2 1 (0.97%) HTTP
2 1 (0.97%) Internet
2 1 (0.97%) SAN
Database & Business Intelligence
1 9 (8.74%) Big Data
2 7 (6.80%) Data Mining
2 7 (6.80%) Hadoop
3 5 (4.85%) Apache Hive
3 5 (4.85%) Data Warehouse
4 4 (3.88%) Apache Cassandra
4 4 (3.88%) HBase
4 4 (3.88%) MySQL
4 4 (3.88%) Neo4j
4 4 (3.88%) NoSQL
4 4 (3.88%) RDBMS
4 4 (3.88%) Relational Database
5 3 (2.91%) PowerPivot
6 2 (1.94%) Mixpanel
6 2 (1.94%) Power BI
6 2 (1.94%) SAS Enterprise Guide
7 1 (0.97%) Base SAS
7 1 (0.97%) Geospatial Data
Development Applications
1 4 (3.88%) Dreamweaver
1 4 (3.88%) Git (software)
2 3 (2.91%) Axure RP
3 2 (1.94%) Bitbucket
3 2 (1.94%) CircleCI
3 2 (1.94%) CocoaPods
3 2 (1.94%) git-flow
3 2 (1.94%) Jenkins
3 2 (1.94%) JIRA
3 2 (1.94%) Travis CI
4 1 (0.97%) Jasmine
General
1 24 (23.30%) Marketing
2 18 (17.48%) Retail
3 4 (3.88%) Finance
4 3 (2.91%) Legal
4 3 (2.91%) Local Government
5 2 (1.94%) Telecoms
6 1 (0.97%) Advertising
6 1 (0.97%) Banking
6 1 (0.97%) Multimedia
6 1 (0.97%) Pharmaceutical
Job Titles
1 26 (25.24%) User Researcher
2 23 (22.33%) Analyst
3 14 (13.59%) Insight Analyst
4 10 (9.71%) Customer Analyst
4 10 (9.71%) Customer Insight Analyst
5 9 (8.74%) Data Analyst
6 8 (7.77%) CRM Analyst
7 7 (6.80%) Consultant
7 7 (6.80%) Designer
7 7 (6.80%) Digital User Researcher
7 7 (6.80%) Excel Analyst
7 7 (6.80%) Marketing Manager
8 5 (4.85%) SQL Analyst
8 5 (4.85%) User Experience Researcher
8 5 (4.85%) UX Designer
9 4 (3.88%) Big Data Engineer
9 4 (3.88%) Data Engineer
9 4 (3.88%) Developer
9 4 (3.88%) Marketing Automation Manager
10 3 (2.91%) Digital Analyst
Libraries, Frameworks & Software Standards
1 4 (3.88%) Kafka
2 3 (2.91%) CSS
2 3 (2.91%) D3.js
2 3 (2.91%) HTML
3 2 (1.94%) AngularJS
3 2 (1.94%) jQuery
3 2 (1.94%) JSON
3 2 (1.94%) Material Design
3 2 (1.94%) MDX
3 2 (1.94%) REST
4 1 (0.97%) .NET
4 1 (0.97%) Flash
4 1 (0.97%) HTML5
4 1 (0.97%) J2EE
4 1 (0.97%) KnockoutJS
4 1 (0.97%) Node.js
4 1 (0.97%) Sass
Miscellaneous
1 32 (31.07%) Analytical Skills
1 32 (31.07%) User Experience
2 4 (3.88%) Algorithms
2 4 (3.88%) Social Media
3 3 (2.91%) Mobile App
4 1 (0.97%) Computer Science
4 1 (0.97%) Data Centre
4 1 (0.97%) Digital Media
4 1 (0.97%) Mainframe
4 1 (0.97%) Management Information System
4 1 (0.97%) Mobile Banking
Operating Systems
1 2 (1.94%) Apple iOS
2 1 (0.97%) Linux
2 1 (0.97%) Unix
2 1 (0.97%) Windows
Processes & Methodologies
1 40 (38.83%) Agile Software Development
2 35 (33.98%) Analytics
3 23 (22.33%) Usability Testing
4 21 (20.39%) CRM
5 20 (19.42%) Service Design
6 18 (17.48%) Market Research
7 17 (16.50%) Guerrilla Research
8 14 (13.59%) Psychology
9 13 (12.62%) Cognitive Psychology
9 13 (12.62%) Qualitative Research
9 13 (12.62%) Quantitative Research
10 12 (11.65%) Ethnography
10 12 (11.65%) Human Factors
11 11 (10.68%) Data Analysis
11 11 (10.68%) E-Commerce
11 11 (10.68%) Scrum
12 9 (8.74%) Digital Marketing
12 9 (8.74%) Project Management
13 8 (7.77%) Service Delivery
13 8 (7.77%) Visualisation
Programming Languages
1 22 (21.36%) SQL
2 13 (12.62%) Python
3 12 (11.65%) R
4 5 (4.85%) Scala
5 3 (2.91%) VBA
6 2 (1.94%) Apple Swift
6 2 (1.94%) Objective-C
7 1 (0.97%) C
7 1 (0.97%) Data Analysis Expressions (DAX)
7 1 (0.97%) ES6
7 1 (0.97%) JavaScript
Qualifications
1 16 (15.53%) Degree
2 5 (4.85%) Security Cleared
3 4 (3.88%) SC Cleared
4 2 (1.94%) Postgraduate
5 1 (0.97%) BPSS Clearance
5 1 (0.97%) DV Cleared
5 1 (0.97%) MBA
Quality Assurance & Compliance
1 2 (1.94%) Data Quality
2 1 (0.97%) Disclosure Scotland
2 1 (0.97%) PMO
2 1 (0.97%) QA
System Software
1 4 (3.88%) HDFS
Systems Management
1 4 (3.88%) Ansible
1 4 (3.88%) Hadoop YARN
1 4 (3.88%) Opscode Chef
1 4 (3.88%) Puppet
1 4 (3.88%) Terraform
2 2 (1.94%) HockeyApp
3 1 (0.97%) EMC NetWorker
Vendors
1 6 (5.83%) Tableau
2 5 (4.85%) Google
3 4 (3.88%) Alterian
3 4 (3.88%) IBM
3 4 (3.88%) Oracle
3 4 (3.88%) Salesforce.com
4 3 (2.91%) Microsoft
5 2 (1.94%) Apple
5 2 (1.94%) Coremetrics
5 2 (1.94%) Omniture
6 1 (0.97%) Adobe
6 1 (0.97%) Avid
6 1 (0.97%) Pega
London
Difrent
Rate: Up to £550 per day
Posted: Yesterday
Stratford, London
Anthony Cole Associates
Rate: £275 - £375 per day
Posted: 10 days ago