Period
to 21 November 2017

The median contractor rate for a Technical Support was £325 per day in advertised job vacancies in the City of London during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
Central London > City of London
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 234 241 248
Rank change year-on-year +7 +7 +24
Contract jobs requiring a Technical Support 18 8 15
As % of all contract IT jobs advertised in the City of London 0.25% 0.12% 0.17%
As % of the Job Titles category 0.27% 0.13% 0.17%
Number of daily rates quoted 10 7 13
City of London median daily rate £325 £425 £388
Median daily rate % change year-on-year -23.53% +9.68% +40.91%
10th Percentile £113 £321 £198
90th Percentile £438 £438 £480
Central London median daily rate £350 £382 £333
% change year-on-year -8.38% +14.80% +54.77%
Number of hourly rates quoted 4 1 0
City of London median hourly rate £16.97 £162.50 -
Median hourly rate % change year-on-year -89.56% - -
Central London median hourly rate £16.97 £89.75 -
% change year-on-year -81.10% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6761 6355 8632
% of contract IT jobs with a recognized job title 94.55% 95.52% 95.27%
Number of daily rates quoted 5338 5046 6770
City of London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £313 £275
90th Percentile £688 £663 £650
Central London median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +5.88%
Number of hourly rates quoted 94 77 127
City of London median hourly rate £17.00 £17.50 £19.00
Median hourly rate % change year-on-year -2.86% -7.89% +8.57%
10th Percentile £11.25 £11.50 £10.30
90th Percentile £29.29 £48.40 £39.25
Central London median hourly rate £18.10 £17.21 £18.00
% change year-on-year +5.19% -4.40% +5.88%

Technical Support
Job Vacancy Trend in the City of London

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Technical Support in the City of London

Technical Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in the City of London.

Contractor daily rate trend for Technical Support in the City of London

Technical Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Technical Support in the City of London over the 6 months to 21 November 2017.

Contractor daily rate histogram for Technical Support in the City of London

Technical Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in the City of London.

Contractor hourly rate trend for Technical Support in the City of London

Technical Support
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing Technical Support in the City of London over the 6 months to 21 November 2017.

Contractor hourly rate histogram for Technical Support in the City of London

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 21 November 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Technical Support in the job title.

1 6 (33.33%) Banking
1 6 (33.33%) Windows
1 6 (33.33%) Linux
2 5 (27.78%) Microsoft
2 5 (27.78%) Finance
3 4 (22.22%) Blackberry
3 4 (22.22%) PHP
3 4 (22.22%) Tomcat
4 3 (16.67%) JBoss
4 3 (16.67%) C++
4 3 (16.67%) HTML
4 3 (16.67%) JavaScript
4 3 (16.67%) Perl
4 3 (16.67%) .NET
4 3 (16.67%) Unix
4 3 (16.67%) IBM
4 3 (16.67%) WebSphere MQ
4 3 (16.67%) Middleware
4 3 (16.67%) MQSeries
4 3 (16.67%) SharePoint
4 3 (16.67%) Red Hat
4 3 (16.67%) WebSphere
4 3 (16.67%) Android
4 3 (16.67%) Red Hat Enterprise Linux
4 3 (16.67%) Windows 7
4 3 (16.67%) Skype for Business
4 3 (16.67%) Office 365
4 3 (16.67%) Skype
4 3 (16.67%) Analytical Skills
5 2 (11.11%) Linux Command Line

Technical Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) Tomcat
2 3 (16.67%) JBoss
2 3 (16.67%) MQSeries
2 3 (16.67%) SharePoint
2 3 (16.67%) Skype for Business
2 3 (16.67%) WebSphere
3 2 (11.11%) Apache
3 2 (11.11%) Drupal
4 1 (5.56%) Apache Solr
4 1 (5.56%) nginx
Cloud Services
1 3 (16.67%) Office 365
2 2 (11.11%) Microsoft Azure
3 1 (5.56%) Cloud Computing
Communications & Networking
1 3 (16.67%) Skype
2 2 (11.11%) 4G
2 2 (11.11%) Broadband
2 2 (11.11%) HTTP
2 2 (11.11%) TCP/IP
2 2 (11.11%) Wi-Fi
2 2 (11.11%) Wireless
3 1 (5.56%) FTP
3 1 (5.56%) Internet
3 1 (5.56%) Reverse Proxy
3 1 (5.56%) SSH
Database & Business Intelligence
1 2 (11.11%) MySQL
1 2 (11.11%) SQL Server
Development Applications
1 1 (5.56%) JIRA
General
1 6 (33.33%) Banking
2 5 (27.78%) Finance
3 2 (11.11%) Publishing
3 2 (11.11%) Retail
4 1 (5.56%) Advertising
4 1 (5.56%) Front Office
Libraries, Frameworks & Software Standards
1 3 (16.67%) .NET
1 3 (16.67%) HTML
1 3 (16.67%) Middleware
1 3 (16.67%) WebSphere MQ
2 2 (11.11%) LAMP
2 2 (11.11%) Web Services
3 1 (5.56%) ActiveMQ
3 1 (5.56%) Apache Camel
3 1 (5.56%) REST
3 1 (5.56%) XSLT
Miscellaneous
1 4 (22.22%) Blackberry
2 3 (16.67%) Analytical Skills
3 2 (11.11%) iPad
3 2 (11.11%) iPhone
3 2 (11.11%) Linux Command Line
4 1 (5.56%) Clustering
4 1 (5.56%) Computer Science
Operating Systems
1 6 (33.33%) Linux
1 6 (33.33%) Windows
2 3 (16.67%) Android
2 3 (16.67%) Red Hat Enterprise Linux
2 3 (16.67%) Unix
2 3 (16.67%) Windows 7
3 2 (11.11%) Mac OS
3 2 (11.11%) Windows 10
4 1 (5.56%) Ubuntu
Processes & Methodologies
1 2 (11.11%) E-Commerce
1 2 (11.11%) ITSM
1 2 (11.11%) Root Cause Analysis
1 2 (11.11%) Service Management
2 1 (5.56%) Migration
2 1 (5.56%) Operations Management
2 1 (5.56%) Virtual Environments
Programming Languages
1 4 (22.22%) PHP
2 3 (16.67%) C++
2 3 (16.67%) JavaScript
2 3 (16.67%) Perl
3 2 (11.11%) PowerShell
4 1 (5.56%) Java
4 1 (5.56%) Python
4 1 (5.56%) SQL
Qualifications
1 2 (11.11%) Degree
1 2 (11.11%) SC Cleared
1 2 (11.11%) Security Cleared
2 1 (5.56%) Computer Science Degree
Quality Assurance & Compliance
1 1 (5.56%) ISO 9001
1 1 (5.56%) MiFID
1 1 (5.56%) PMO
1 1 (5.56%) QA
1 1 (5.56%) SLA
System Software
1 2 (11.11%) Active Directory
2 1 (5.56%) LXC
Systems Management
1 1 (5.56%) Cisco CUCM
Vendors
1 5 (27.78%) Microsoft
2 3 (16.67%) IBM
2 3 (16.67%) Red Hat
3 2 (11.11%) Apple
3 2 (11.11%) ServiceNow
4 1 (5.56%) Avaya
4 1 (5.56%) Bloomberg
4 1 (5.56%) Cisco
4 1 (5.56%) FactSet
4 1 (5.56%) Remedy