The median contractor rate for a Technical Support was £285 per day in advertised job vacancies in the City of London during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
London / City of London
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 157 161 190
Rank change year-on-year +4 +29  
Contract jobs requiring a Technical Support 9 3 11
As % of all contract IT jobs advertised in the City of London 0.27% 0.089% 0.19%
As % of the Job Titles category 0.29% 0.093% 0.20%
Number of daily rates quoted 3 2 8
Median daily rate £285 £106 £310
Median daily rate % change year-on-year +168.86% -65.80%  
UK excluding London median daily rate £180 £285 £263
% change year-on-year -36.84% +8.57%  
Number of hourly rates quoted 3 0 1
Median hourly rate £12.93 - £17.00
UK excluding London median hourly rate £14.00 £17.50 £14.50
% change year-on-year -20.00% +20.68%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
City of London
Contract job vacancies with a job title containing a recognized job role 3152 3240 5510
As % of all contract IT job vacancies advertised in the City of London 95.52% 95.74% 94.82%
Number of daily rates quoted 2416 2625 4243
Median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
90% offered a daily rate of more than £325 £313 £275
10% offered a daily rate of more than £650 £625 £625
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 39 39 100
Median hourly rate £17.77 £19.00 £19.72
Median hourly rate % change year-on-year -6.47% -3.62%  
90% offered a hourly rate of more than £12.93 £12.50 £10.65
10% offered a hourly rate of more than £30.00 £31.50 £37.05
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

Technical Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the City of London

Technical Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in the City of London.

Contractor daily rate trend for Technical Support in the City of London

Technical Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in the City of London.

Contractor hourly rate trend for Technical Support in the City of London

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 June 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Technical Support in the job title.

1 8 (47.06%) Finance
2 7 (41.18%) Cisco
2 7 (41.18%) CCNA
2 7 (41.18%) Cisco Certification
3 6 (35.29%) SAN
3 6 (35.29%) VPN
3 6 (35.29%) LAN
3 6 (35.29%) WAN
3 6 (35.29%) Firewall
3 6 (35.29%) OSPF
3 6 (35.29%) BGP
3 6 (35.29%) Wireless
3 6 (35.29%) Migration
3 6 (35.29%) CCNP
3 6 (35.29%) Fortinet
3 6 (35.29%) Investment Management
3 6 (35.29%) iSCSI
3 6 (35.29%) SolarWinds
3 6 (35.29%) Network Management
3 6 (35.29%) Structured Cabling
3 6 (35.29%) Data Centre
3 6 (35.29%) Palo Alto
3 6 (35.29%) VXLAN
3 6 (35.29%) Arista
4 2 (11.76%) iPad
4 2 (11.76%) iPhone
4 2 (11.76%) Document Management
4 2 (11.76%) Banking
4 2 (11.76%) Blackberry
4 2 (11.76%) SQL

Technical Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) Adobe Experience Manager
Business Applications
1 1 (5.88%) Global One
Cloud Services
1 1 (5.88%) Amazon AWS
1 1 (5.88%) Office 365
Communications & Networking
1 6 (35.29%) BGP
1 6 (35.29%) Firewall
1 6 (35.29%) iSCSI
1 6 (35.29%) LAN
1 6 (35.29%) OSPF
1 6 (35.29%) SAN
1 6 (35.29%) Structured Cabling
1 6 (35.29%) VPN
1 6 (35.29%) VXLAN
1 6 (35.29%) WAN
1 6 (35.29%) Wireless
2 1 (5.88%) DNS
2 1 (5.88%) FTP
2 1 (5.88%) HTTP
2 1 (5.88%) PBX
2 1 (5.88%) Unified Communications
2 1 (5.88%) VoIP
2 1 (5.88%) Wi-Fi
Database & Business Intelligence
1 1 (5.88%) BusinessObjects
General
1 8 (47.06%) Finance
2 2 (11.76%) Banking
3 1 (5.88%) Automotive
3 1 (5.88%) French Language
3 1 (5.88%) Front Office
3 1 (5.88%) Retail
3 1 (5.88%) Telecoms
Miscellaneous
1 6 (35.29%) Data Centre
2 2 (11.76%) Blackberry
2 2 (11.76%) iPad
2 2 (11.76%) iPhone
3 1 (5.88%) Derivative
3 1 (5.88%) Equities
3 1 (5.88%) Foreign Exchange (FX)
3 1 (5.88%) Management Information System
3 1 (5.88%) Video Conferencing
Operating Systems
1 1 (5.88%) Linux
1 1 (5.88%) Unix
Processes & Methodologies
1 6 (35.29%) Investment Management
1 6 (35.29%) Migration
1 6 (35.29%) Network Management
2 2 (11.76%) Document Management
3 1 (5.88%) Asset Management
3 1 (5.88%) DevOps
3 1 (5.88%) Incident Management
3 1 (5.88%) Service Delivery
Programming Languages
1 2 (11.76%) SQL
2 1 (5.88%) VBA
Qualifications
1 7 (41.18%) CCNA
1 7 (41.18%) Cisco Certification
2 6 (35.29%) CCNP
Quality Assurance & Compliance
1 1 (5.88%) SLA
Systems Management
1 1 (5.88%) Cisco CUCM
Vendors
1 7 (41.18%) Cisco
2 6 (35.29%) Arista
2 6 (35.29%) Fortinet
2 6 (35.29%) Palo Alto
2 6 (35.29%) SolarWinds
3 2 (11.76%) Microsoft
4 1 (5.88%) Adobe
4 1 (5.88%) AppDynamics
4 1 (5.88%) Remedy
4 1 (5.88%) SimCorp
4 1 (5.88%) Splunk