Period
to 18 May 2021

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 18 May 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
Central London > City of London
6 months to
18 May 2021
Same period 2020 Same period 2019
Rank 58 55 51
Rank change year-on-year -3 -4 +15
Contract jobs citing ITIL 101 119 285
As % of all contract jobs advertised in the City of London 3.64% 3.63% 4.38%
As % of the Processes & Methodologies category 4.01% 4.16% 4.88%
Number of daily rates quoted 75 81 231
10th Percentile £309 £139 £153
25th Percentile £411 £256 £263
Median daily rate (50th Percentile) £513 £450 £450
Median % change year-on-year +13.89% - +4.65%
75th Percentile £600 £538 £538
90th Percentile £713 £576 £600
Central London median daily rate £513 £400 £475
% change year-on-year +28.13% -15.79% +10.47%
Number of hourly rates quoted 3 13 9
10th Percentile £18.15 " £12.76
25th Percentile £21.00 £12.42 £16.00
Median hourly rate £26.50 £13.44 £17.30
Median % change year-on-year +97.17% -22.31% +13.44%
75th Percentile £27.25 £16.99 £23.16
90th Percentile " £25.56 £33.75
Central London median hourly rate £26.50 £13.44 £19.00
% change year-on-year +97.17% -29.26% +18.75%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 2,520 2,863 5,846
As % of all contract IT jobs advertised in the City of London 90.81% 87.26% 89.80%
Number of daily rates quoted 1,833 2,128 4,522
10th Percentile £340 £330 £338
25th Percentile £432 £413 £425
Median daily rate (50th Percentile) £525 £514 £525
Median % change year-on-year +2.19% -2.14% +3.96%
75th Percentile £625 £602 £600
90th Percentile £706 £675 £675
Central London median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% +5.00%
Number of hourly rates quoted 26 51 54
10th Percentile £8.00 £12.42 £11.25
25th Percentile £12.09 £14.19 £12.94
Median hourly rate £20.00 £24.00 £19.75
Median % change year-on-year -16.67% +21.52% +5.61%
75th Percentile £28.38 £39.00 £36.75
90th Percentile £40.13 £52.25 £44.26
Central London median hourly rate £20.00 £24.12 £19.75
% change year-on-year -17.08% +22.13% +1.28%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing ITIL in the City of London.

Daily rate trend for ITIL in the City of London

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 18 May 2021.

Daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing ITIL in the City of London.

Hourly rate trend for ITIL in the City of London

For the 6 months to 18 May 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 40 (39.60%) Finance
2 34 (33.66%) Agile Software Development
2 34 (33.66%) Azure
3 31 (30.69%) Social Skills
4 29 (28.71%) Microsoft
5 24 (23.76%) Project Management
6 23 (22.77%) Windows
7 20 (19.80%) ITSM
8 19 (18.81%) Active Directory
8 19 (18.81%) Degree
9 17 (16.83%) Service Management
10 16 (15.84%) Service Delivery
10 16 (15.84%) PRINCE2
10 16 (15.84%) Scrum
10 16 (15.84%) Project Delivery
11 15 (14.85%) ITIL Certification
11 15 (14.85%) Migration
12 14 (13.86%) VMware
12 14 (13.86%) AWS
13 13 (12.87%) Windows Server
13 13 (12.87%) Stakeholder Management
14 12 (11.88%) Microsoft Office
14 12 (11.88%) SQL
14 12 (11.88%) SCCM
14 12 (11.88%) Microsoft 365
14 12 (11.88%) Analytics
15 11 (10.89%) PowerShell
15 11 (10.89%) iSeries
15 11 (10.89%) DB2
16 10 (9.90%) Salesforce.com

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.97%) MS Exchange
1 3 (2.97%) SharePoint
2 1 (0.99%) Confluence
2 1 (0.99%) Exchange Server 2010
2 1 (0.99%) SAS
2 1 (0.99%) WebLogic
Applications
1 12 (11.88%) Microsoft Office
2 6 (5.94%) Microsoft Project
3 1 (0.99%) Microsoft Excel
3 1 (0.99%) Microsoft PowerPoint
3 1 (0.99%) MS Visio
Business Applications
1 3 (2.97%) Cloudability
2 2 (1.98%) Remedy ITSM
3 1 (0.99%) SAP S/4HANA
Cloud Services
1 34 (33.66%) Azure
2 14 (13.86%) AWS
3 12 (11.88%) Microsoft 365
4 9 (8.91%) IaaS
4 9 (8.91%) Power Platform
5 7 (6.93%) Azure Active Directory
6 3 (2.97%) OneDrive
7 2 (1.98%) PaaS
8 1 (0.99%) Amazon EC2
8 1 (0.99%) Amazon S3
8 1 (0.99%) Mimecast
8 1 (0.99%) Slack
Communications & Networking
1 8 (7.92%) SAN
2 6 (5.94%) VPN
3 5 (4.95%) DNS
3 5 (4.95%) Firewall
3 5 (4.95%) FTP
3 5 (4.95%) NAS
4 4 (3.96%) Internet
4 4 (3.96%) LAN
4 4 (3.96%) TCP/IP
4 4 (3.96%) WAN
5 3 (2.97%) VoIP
5 3 (2.97%) VSAN
6 2 (1.98%) Cisco ASA
6 2 (1.98%) Cisco IOS
6 2 (1.98%) DHCP
6 2 (1.98%) IPv4
6 2 (1.98%) Network Security
6 2 (1.98%) WebEx
7 1 (0.99%) IP Telephony
7 1 (0.99%) VLAN
Database & Business Intelligence
1 11 (10.89%) DB2
2 9 (8.91%) Data Warehouse
2 9 (8.91%) Power BI
3 4 (3.96%) SQL Server
4 2 (1.98%) Relational Database
4 2 (1.98%) SQL Server 2014
5 1 (0.99%) Base SAS
5 1 (0.99%) SAS Data Integration Studio
5 1 (0.99%) SQL Server Integration Services
5 1 (0.99%) SQL Server Reporting Services
5 1 (0.99%) Star Schema
Development Applications
1 3 (2.97%) Octopus Deploy
2 2 (1.98%) JIRA
3 1 (0.99%) CA Gen
3 1 (0.99%) Git (software)
General
1 40 (39.60%) Finance
2 31 (30.69%) Social Skills
3 9 (8.91%) Banking
3 9 (8.91%) Influencing Skills
4 7 (6.93%) Public Sector
5 6 (5.94%) Financial Institution
6 5 (4.95%) Telecoms
7 4 (3.96%) Billing
7 4 (3.96%) Law
7 4 (3.96%) Organisational Skills
8 3 (2.97%) Analytical Skills
8 3 (2.97%) Legal
9 2 (1.98%) Back Office
9 2 (1.98%) Presentation Skills
10 1 (0.99%) Documentation Skills
10 1 (0.99%) International Banking
10 1 (0.99%) Manufacturing
10 1 (0.99%) Police
10 1 (0.99%) Publishing
Job Titles
1 25 (24.75%) Analyst
2 17 (16.83%) Project Manager
3 11 (10.89%) Delivery Manager
4 10 (9.90%) Technical Delivery Manager
4 10 (9.90%) Technical Manager
5 9 (8.91%) Consultant
6 8 (7.92%) Architect
6 8 (7.92%) Business Systems Analyst
6 8 (7.92%) SQL Analyst
6 8 (7.92%) Systems Analyst
7 7 (6.93%) Delivery Project Manager
7 7 (6.93%) IT Analyst
7 7 (6.93%) Salesforce Project Manager
7 7 (6.93%) Technical Project Manager
8 6 (5.94%) Infrastructure Architect
8 6 (5.94%) Infrastructure Engineer
9 5 (4.95%) Administrator
9 5 (4.95%) PRINCE2 Project Manager
9 5 (4.95%) Service Analyst
9 5 (4.95%) Service Manager
Libraries, Frameworks & Software Standards
1 5 (4.95%) Middleware
2 2 (1.98%) LDAP
3 1 (0.99%) .NET
3 1 (0.99%) J2EE
3 1 (0.99%) Oracle Fusion
3 1 (0.99%) Web Services
Miscellaneous
1 11 (10.89%) iSeries
2 6 (5.94%) Replication
3 5 (4.95%) AS400
3 5 (4.95%) CMDB
3 5 (4.95%) LPAR
4 3 (2.97%) Data Centre
4 3 (2.97%) Fat Client
4 3 (2.97%) Hedge funds
4 3 (2.97%) Hybrid Cloud
4 3 (2.97%) Management Information System
4 3 (2.97%) Public Cloud
4 3 (2.97%) Reinsurance
4 3 (2.97%) Thin Client
5 2 (1.98%) CESG
5 2 (1.98%) Driving Licence
5 2 (1.98%) User Experience
6 1 (0.99%) Clustering
6 1 (0.99%) Enterprise Software
6 1 (0.99%) Mobile App
6 1 (0.99%) Self-Motivation
Operating Systems
1 23 (22.77%) Windows
2 13 (12.87%) Windows Server
3 7 (6.93%) Windows Server 2016
4 6 (5.94%) Windows Server 2019
5 5 (4.95%) Apple iOS
5 5 (4.95%) Windows 10
5 5 (4.95%) Windows Server 2012
6 4 (3.96%) Linux
7 3 (2.97%) Unix
7 3 (2.97%) Windows Server 2008
8 2 (1.98%) Android
8 2 (1.98%) Red Hat Enterprise Linux
8 2 (1.98%) Windows 7
9 1 (0.99%) Mac OS
9 1 (0.99%) Solaris
Processes & Methodologies
1 34 (33.66%) Agile Software Development
2 24 (23.76%) Project Management
3 20 (19.80%) ITSM
4 17 (16.83%) Service Management
5 16 (15.84%) PRINCE2
5 16 (15.84%) Project Delivery
5 16 (15.84%) Scrum
5 16 (15.84%) Service Delivery
6 15 (14.85%) Migration
7 13 (12.87%) Stakeholder Management
8 12 (11.88%) Analytics
9 10 (9.90%) Business Intelligence
9 10 (9.90%) Infrastructure Engineering
9 10 (9.90%) Problem-Solving
9 10 (9.90%) Programme Management
9 10 (9.90%) Service Design
10 9 (8.91%) Change Management
10 9 (8.91%) ITIL V3
10 9 (8.91%) Target Operating Model
11 8 (7.92%) Business Case
Programming Languages
1 12 (11.88%) SQL
2 11 (10.89%) PowerShell
3 3 (2.97%) Python
4 2 (1.98%) Shell Script
5 1 (0.99%) COBOL
5 1 (0.99%) Java
5 1 (0.99%) Perl
5 1 (0.99%) PL/SQL
5 1 (0.99%) SAS Macro
Qualifications
1 19 (18.81%) Degree
2 15 (14.85%) ITIL Certification
3 8 (7.92%) Computer Science Degree
3 8 (7.92%) SC Cleared
3 8 (7.92%) Security Cleared
4 7 (6.93%) PMP
5 5 (4.95%) MCSE
5 5 (4.95%) Microsoft Certification
6 4 (3.96%) CISSP
7 3 (2.97%) CCNA
7 3 (2.97%) Cisco Certification
7 3 (2.97%) ITIL Foundation Certificate
7 3 (2.97%) PRINCE2 Certification
8 2 (1.98%) MOS
9 1 (0.99%) BPSS Clearance
9 1 (0.99%) CISA
9 1 (0.99%) CISM
9 1 (0.99%) MCITP
9 1 (0.99%) MCSA
9 1 (0.99%) PMI Certification
Quality Assurance & Compliance
1 7 (6.93%) QA
2 6 (5.94%) ISO/IEC 27001
3 5 (4.95%) COBIT
4 4 (3.96%) GDPR
4 4 (3.96%) SLA
5 3 (2.97%) HMG Security Policy Framework
5 3 (2.97%) ISO 22301
6 2 (1.98%) Cyber Essentials
6 2 (1.98%) Cyber Essentials PLUS
6 2 (1.98%) Data Quality
6 2 (1.98%) Government Security Classifications
6 2 (1.98%) NIST
7 1 (0.99%) ISO/IEC 20000
7 1 (0.99%) PCI DSS
System Software
1 19 (18.81%) Active Directory
2 10 (9.90%) VMware Infrastructure
3 5 (4.95%) Hyper-V
3 5 (4.95%) PowerHA
3 5 (4.95%) vSphere
4 4 (3.96%) XenApp
4 4 (3.96%) XenDesktop
5 2 (1.98%) Virtual Machines
6 1 (0.99%) Virtual Desktop
Systems Management
1 12 (11.88%) SCCM
2 3 (2.97%) Kubernetes
2 3 (2.97%) PowerCLI
2 3 (2.97%) SCOM
2 3 (2.97%) Terraform
2 3 (2.97%) vCenter Server
3 2 (1.98%) Nexpose
4 1 (0.99%) Microsoft Intune
4 1 (0.99%) Nessus
4 1 (0.99%) Oracle Enterprise Manager
4 1 (0.99%) Red Hat Satellite
Vendors
1 29 (28.71%) Microsoft
2 14 (13.86%) VMware
3 10 (9.90%) Salesforce.com
4 9 (8.91%) Cisco
5 7 (6.93%) Citrix
5 7 (6.93%) ServiceNow
6 5 (4.95%) IBM
7 4 (3.96%) HP
7 4 (3.96%) Oracle
7 4 (3.96%) Remedy
7 4 (3.96%) SolarWinds
8 2 (1.98%) Avaya
8 2 (1.98%) CrowdStrike
8 2 (1.98%) Red Hat
9 1 (0.99%) Apple
9 1 (0.99%) BEA
9 1 (0.99%) CommVault
9 1 (0.99%) Dell
9 1 (0.99%) EMC
9 1 (0.99%) Veritas