Period
to 15 January 2021

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 15 January 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
Central London > City of London
6 months to
15 Jan 2021
Same period 2020 Same period 2019
Rank 57 55 42
Rank change year-on-year -2 -13 +19
Contract jobs citing ITIL 70 186 346
As % of all contract jobs advertised in the City of London 3.40% 3.72% 5.09%
As % of the Processes & Methodologies category 3.82% 4.19% 5.77%
Number of daily rates quoted 59 133 253
Median daily rate £475 £418 £375
Median daily rate % change year-on-year +13.77% +11.33% -11.76%
10th Percentile £256 £202 £133
90th Percentile £595 £638 £588
Central London median daily rate £475 £425 £425
% change year-on-year +11.76% - -
Number of hourly rates quoted 1 16 28
Median hourly rate £26.50 £20.42 £19.13
Median hourly rate % change year-on-year +29.81% +6.75% +27.50%
10th Percentile £25.75 £11.71 £13.00
90th Percentile £27.25 £26.51 £26.03
Central London median hourly rate £26.50 £20.92 £19.25
% change year-on-year +26.70% +8.65% +28.33%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 1,831 4,439 5,996
As % of all contract IT jobs advertised in the City of London 89.06% 88.73% 88.24%
Number of daily rates quoted 1,357 3,487 4,734
Median daily rate £525 £515 £513
Median daily rate % change year-on-year +1.94% +0.49% +2.50%
10th Percentile £313 £319 £316
90th Percentile £688 £681 £675
Central London median daily rate £515 £513 £513
% change year-on-year +0.49% - +2.50%
Number of hourly rates quoted 24 50 68
Median hourly rate £26.75 £20.00 £19.00
Median hourly rate % change year-on-year +33.75% +5.26% +1.60%
10th Percentile £13.68 £12.03 £13.00
90th Percentile £47.23 £52.25 £28.25
Median hourly rate £27.00 £20.83 £19.25
% change year-on-year +29.62% +8.21% +2.12%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing ITIL in the City of London.

Daily rate trend for ITIL in the City of London

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 15 January 2021.

Daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing ITIL in the City of London.

Hourly rate trend for ITIL in the City of London

For the 6 months to 15 January 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 21 (30.00%) Service Management
1 21 (30.00%) Finance
2 18 (25.71%) Windows
3 17 (24.29%) Microsoft
3 17 (24.29%) Agile Software Development
4 16 (22.86%) ITSM
4 16 (22.86%) Azure
5 15 (21.43%) Service Delivery
6 14 (20.00%) Degree
7 13 (18.57%) Active Directory
7 13 (18.57%) ITIL Certification
8 11 (15.71%) SQL
8 11 (15.71%) Risk Management
8 11 (15.71%) Windows Server
9 10 (14.29%) Public Sector
9 10 (14.29%) Migration
9 10 (14.29%) VMware
9 10 (14.29%) Security Cleared
10 9 (12.86%) SC Cleared
10 9 (12.86%) Problem-Solving
10 9 (12.86%) Target Operating Model
11 8 (11.43%) Computer Science Degree
11 8 (11.43%) SCCM
11 8 (11.43%) Computer Science
11 8 (11.43%) Business Analysis
12 7 (10.00%) Firewall
12 7 (10.00%) Project Management
12 7 (10.00%) Citrix
12 7 (10.00%) HP
12 7 (10.00%) VPN

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.14%) SharePoint
2 1 (1.43%) CMS
2 1 (1.43%) Confluence
2 1 (1.43%) Exchange Server 2010
2 1 (1.43%) IIS
2 1 (1.43%) MS Exchange
2 1 (1.43%) SAS
2 1 (1.43%) SharePoint 2010
2 1 (1.43%) SharePoint Server
2 1 (1.43%) WebLogic
Applications
1 6 (8.57%) Microsoft Office
2 1 (1.43%) InfoPath
2 1 (1.43%) Microsoft Excel
2 1 (1.43%) Microsoft PowerPoint
Cloud Services
1 16 (22.86%) Azure
2 7 (10.00%) Azure Active Directory
2 7 (10.00%) Office 365
3 5 (7.14%) PaaS
4 4 (5.71%) AWS
4 4 (5.71%) IaaS
4 4 (5.71%) Power Platform
5 2 (2.86%) OneDrive
5 2 (2.86%) Power Automate
5 2 (2.86%) SaaS
6 1 (1.43%) Cloud Computing
Communications & Networking
1 7 (10.00%) Firewall
1 7 (10.00%) VPN
2 6 (8.57%) DNS
3 4 (5.71%) Internet
3 4 (5.71%) LAN
3 4 (5.71%) SAN
3 4 (5.71%) WAN
4 3 (4.29%) Cisco ASA
4 3 (4.29%) IPv4
4 3 (4.29%) NetScaler
4 3 (4.29%) Network Security
4 3 (4.29%) VSAN
5 2 (2.86%) Intranet
5 2 (2.86%) VLAN
5 2 (2.86%) VoIP
5 2 (2.86%) Wi-Fi
6 1 (1.43%) DHCP
6 1 (1.43%) IP Telephony
6 1 (1.43%) Kerberos
6 1 (1.43%) TCP/IP
Database & Business Intelligence
1 4 (5.71%) Power BI
1 4 (5.71%) SQL Server
2 2 (2.86%) Data Warehouse
2 2 (2.86%) DB2
2 2 (2.86%) SQL Server Reporting Services
3 1 (1.43%) Base SAS
3 1 (1.43%) MySQL
3 1 (1.43%) RDBMS
3 1 (1.43%) Relational Database
3 1 (1.43%) SAS Data Integration Studio
3 1 (1.43%) SQL Server Analysis Services
3 1 (1.43%) SQL Server Integration Services
Development Applications
1 3 (4.29%) Octopus Deploy
2 1 (1.43%) AdminStudio
2 1 (1.43%) Atlassian Bamboo
2 1 (1.43%) CA Gen
2 1 (1.43%) Git (software)
2 1 (1.43%) Jenkins
2 1 (1.43%) JIRA
2 1 (1.43%) MSI
General
1 21 (30.00%) Finance
2 10 (14.29%) Public Sector
3 7 (10.00%) Banking
4 3 (4.29%) Financial Institution
4 3 (4.29%) Police
4 3 (4.29%) Telecoms
5 2 (2.86%) International Banking
6 1 (1.43%) Billing
6 1 (1.43%) Publishing
Job Titles
1 16 (22.86%) Analyst
2 8 (11.43%) Business Systems Analyst
2 8 (11.43%) Insurance Systems Analyst
2 8 (11.43%) Systems Analyst
3 6 (8.57%) Administrator
3 6 (8.57%) Service Manager
3 6 (8.57%) SQL Analyst
4 4 (5.71%) Architect
4 4 (5.71%) Infrastructure Engineer
4 4 (5.71%) Support Analyst
4 4 (5.71%) Support Engineer
5 3 (4.29%) 3rd Line Support
5 3 (4.29%) Desktop Support
5 3 (4.29%) Service Design Manager
5 3 (4.29%) Service Transition Manager
5 3 (4.29%) Systems Administrator
5 3 (4.29%) Transition Manager
6 2 (2.86%) Business Intelligence Analyst
6 2 (2.86%) Head of Service Delivery
6 2 (2.86%) Windows Support Analyst
Libraries, Frameworks & Software Standards
1 3 (4.29%) LDAP
2 2 (2.86%) AngularJS
2 2 (2.86%) J2EE
3 1 (1.43%) .NET
3 1 (1.43%) Ajax
3 1 (1.43%) ASP.NET
3 1 (1.43%) CSS
3 1 (1.43%) HTML
3 1 (1.43%) Middleware
3 1 (1.43%) Node.js
3 1 (1.43%) Oracle Fusion
3 1 (1.43%) Twitter Bootstrap
3 1 (1.43%) Web Services
Miscellaneous
1 6 (8.57%) Reinsurance
2 5 (7.14%) Analytical Skills
3 4 (5.71%) Hybrid Cloud
3 4 (5.71%) Management Information System
3 4 (5.71%) Virtual Team
4 3 (4.29%) Fat Client
4 3 (4.29%) Thin Client
4 3 (4.29%) User Experience
5 2 (2.86%) AS400
5 2 (2.86%) CESG
5 2 (2.86%) CMDB
5 2 (2.86%) iSeries
5 2 (2.86%) Security Operations Centre
6 1 (1.43%) Augmented Reality
6 1 (1.43%) Clustering
6 1 (1.43%) Enterprise Software
6 1 (1.43%) Mobile App
6 1 (1.43%) PMI
6 1 (1.43%) Replication
6 1 (1.43%) Taxonomies
Operating Systems
1 18 (25.71%) Windows
2 11 (15.71%) Windows Server
3 7 (10.00%) Windows 10
4 5 (7.14%) Windows Server 2008
4 5 (7.14%) Windows Server 2016
5 4 (5.71%) Windows Server 2019
6 3 (4.29%) Linux
7 2 (2.86%) Unix
7 2 (2.86%) Windows 7
8 1 (1.43%) Apple iOS
8 1 (1.43%) Mac OS
8 1 (1.43%) Red Hat Enterprise Linux
8 1 (1.43%) Solaris
8 1 (1.43%) Windows Server 2012
Processes & Methodologies
1 21 (30.00%) Service Management
2 17 (24.29%) Agile Software Development
3 16 (22.86%) ITSM
4 15 (21.43%) Service Delivery
5 11 (15.71%) Risk Management
6 10 (14.29%) Migration
7 9 (12.86%) Problem-Solving
7 9 (12.86%) Target Operating Model
8 8 (11.43%) Business Analysis
8 8 (11.43%) Computer Science
9 7 (10.00%) Data Analysis
9 7 (10.00%) Problem Management
9 7 (10.00%) Process Improvement
9 7 (10.00%) Project Management
10 6 (8.57%) DevOps
10 6 (8.57%) Information Security
11 5 (7.14%) Asset Management
11 5 (7.14%) Incident Management
11 5 (7.14%) PRINCE
11 5 (7.14%) Stakeholder Management
Programming Languages
1 11 (15.71%) SQL
2 7 (10.00%) PowerShell
3 3 (4.29%) Java
4 1 (1.43%) C#
4 1 (1.43%) COBOL
4 1 (1.43%) JavaScript
4 1 (1.43%) Perl
4 1 (1.43%) PL/SQL
4 1 (1.43%) SAS Macro
4 1 (1.43%) Shell Script
4 1 (1.43%) T-SQL
4 1 (1.43%) VB
4 1 (1.43%) VBScript
Qualifications
1 14 (20.00%) Degree
2 13 (18.57%) ITIL Certification
3 10 (14.29%) Security Cleared
4 9 (12.86%) SC Cleared
5 8 (11.43%) Computer Science Degree
6 4 (5.71%) MCSE
6 4 (5.71%) Microsoft Certification
7 3 (4.29%) PRINCE2 Certification
8 2 (2.86%) CCNA
8 2 (2.86%) Cisco Certification
9 1 (1.43%) BPSS Clearance
9 1 (1.43%) CISA
9 1 (1.43%) CISM
9 1 (1.43%) CISSP
9 1 (1.43%) DV Cleared
9 1 (1.43%) ITIL Foundation Certificate
9 1 (1.43%) MCSA
9 1 (1.43%) MOS
9 1 (1.43%) PMI Certification
9 1 (1.43%) TOGAF Certification
Quality Assurance & Compliance
1 6 (8.57%) Data Quality
2 4 (5.71%) COBIT
2 4 (5.71%) ISO/IEC 27001
2 4 (5.71%) SLA
3 3 (4.29%) Government Security Classifications
3 3 (4.29%) HMG Security Policy Framework
3 3 (4.29%) NIST
4 1 (1.43%) ISO 22301
4 1 (1.43%) ISO/IEC 20000
4 1 (1.43%) NCSC
System Software
1 13 (18.57%) Active Directory
2 7 (10.00%) VMware Infrastructure
3 6 (8.57%) Hyper-V
4 4 (5.71%) Microsoft App-V
4 4 (5.71%) Virtual Machines
5 3 (4.29%) vSphere
5 3 (4.29%) XenApp
5 3 (4.29%) XenDesktop
6 2 (2.86%) VMware ESXi
7 1 (1.43%) Virtual Desktop
Systems Management
1 8 (11.43%) SCCM
2 3 (4.29%) PowerCLI
2 3 (4.29%) Terraform
2 3 (4.29%) vCenter Server
3 1 (1.43%) McAfee ePO
3 1 (1.43%) Microsoft Data Protection Manager
3 1 (1.43%) Microsoft Intune
3 1 (1.43%) Norton AntiVirus
3 1 (1.43%) Oracle Enterprise Manager
3 1 (1.43%) Red Hat Satellite
3 1 (1.43%) WSUS
Vendors
1 17 (24.29%) Microsoft
2 10 (14.29%) VMware
3 7 (10.00%) Cisco
3 7 (10.00%) Citrix
3 7 (10.00%) HP
4 6 (8.57%) ServiceNow
5 4 (5.71%) Dell
5 4 (5.71%) EMC
5 4 (5.71%) Oracle
6 3 (4.29%) Palo Alto
6 3 (4.29%) SolarWinds
7 2 (2.86%) Apple
7 2 (2.86%) Hitachi
7 2 (2.86%) IBM
7 2 (2.86%) Ivanti
8 1 (1.43%) Avaya
8 1 (1.43%) BEA
8 1 (1.43%) Informatica
8 1 (1.43%) Red Hat
8 1 (1.43%) Veritas