ITIL Contract Job Trends in the City of London

ITIL (Information Technology Infrastructure Library)
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring ITIL skills. It covers vacancies from the 6 months leading up to 18 September 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 44 54 58
Rank change year-on-year +10 +4 +5
Contract jobs citing ITIL 83 82 111
As % of all contract jobs advertised in the City of London 4.71% 3.91% 3.73%
As % of the Processes & Methodologies category 5.00% 4.24% 4.13%
Number of daily rates quoted 56 53 79
10th Percentile £244 £303 £204
25th Percentile £392 £413 £313
Median daily rate (50th Percentile) £516 £515 £530
Median % change year-on-year +0.24% -2.83% +0.95%
75th Percentile £628 £619 £631
90th Percentile £732 £697 £708
Central London median daily rate £500 £513 £515
% change year-on-year -2.44% -0.49% +0.98%
Number of hourly rates quoted 2 4 0
10th Percentile £26.59 £19.10 -
25th Percentile £26.62 £20.00 -
Median hourly rate £27.54 £24.00 -
Median % change year-on-year +14.73% - -
75th Percentile £29.33 £27.00 -
90th Percentile £29.88 - -
Central London median hourly rate £26.57 £24.00 -
% change year-on-year +10.71% - -

All Process and Methodology Skills
City of London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,661 1,932 2,687
As % of all contract IT jobs advertised in the City of London 94.21% 92.09% 90.20%
Number of daily rates quoted 1,107 1,224 1,857
10th Percentile £325 £375 £363
25th Percentile £419 £475 £475
Median daily rate (50th Percentile) £550 £575 £600
Median % change year-on-year -4.35% -4.17% +4.35%
75th Percentile £675 £688 £705
90th Percentile £763 £788 £813
Central London median daily rate £550 £575 £600
% change year-on-year -4.35% -4.17% +4.35%
Number of hourly rates quoted 22 17 16
10th Percentile £17.35 £15.20 £14.25
25th Percentile £23.98 £20.22 £16.02
Median hourly rate £28.33 £27.00 £25.00
Median % change year-on-year +4.91% +8.00% -41.86%
75th Percentile £53.50 £78.75 £44.87
90th Percentile £63.75 £137.50 £60.88
Central London median hourly rate £31.25 £35.00 £26.00
% change year-on-year -10.71% +34.62% -38.82%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing ITIL.

Contractor daily rate distribution trend for jobs in the City of London citing ITIL

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 18 September 2025.

Daily rate histogram for ITIL in the City of London

ITIL
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL.

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL

ITIL
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.64%) SharePoint
2 6 (7.23%) Microsoft Exchange
3 4 (4.82%) Confluence
4 3 (3.61%) Skype for Business
5 1 (1.20%) CICS
Applications
1 11 (13.25%) Microsoft Office
2 6 (7.23%) Microsoft Excel
3 4 (4.82%) Microsoft PowerPoint
4 1 (1.20%) MS Visio
Business Applications
1 3 (3.61%) Salesforce CRM
1 3 (3.61%) Workday HCM
2 1 (1.20%) Dynamics CRM
2 1 (1.20%) Remedy ITSM
2 1 (1.20%) ResourceLink
Cloud Services
1 23 (27.71%) Microsoft 365
2 21 (25.30%) Azure
3 6 (7.23%) Entra ID
4 5 (6.02%) PaaS
5 3 (3.61%) IaaS
5 3 (3.61%) OneDrive
6 2 (2.41%) AWS
6 2 (2.41%) Cloud Computing
6 2 (2.41%) Power Automate
6 2 (2.41%) Power Platform
6 2 (2.41%) PowerApps
6 2 (2.41%) SaaS
7 1 (1.20%) Azure DevOps
7 1 (1.20%) Microsoft Purview
7 1 (1.20%) Mimecast
7 1 (1.20%) Nutanix
7 1 (1.20%) Salesforce Sales Cloud
7 1 (1.20%) Salesforce Service Cloud
Communications & Networking
1 9 (10.84%) Wi-Fi
2 8 (9.64%) Firewall
2 8 (9.64%) WAN
3 6 (7.23%) LAN
4 4 (4.82%) DHCP
4 4 (4.82%) DNS
4 4 (4.82%) SD-WAN
4 4 (4.82%) WebEx
5 3 (3.61%) BGP
5 3 (3.61%) MPLS
5 3 (3.61%) OSPF
5 3 (3.61%) SAN
5 3 (3.61%) Skype
5 3 (3.61%) TCP/IP
5 3 (3.61%) VPN
6 2 (2.41%) Softphone
6 2 (2.41%) Wireless
7 1 (1.20%) IP Telephony
7 1 (1.20%) Network Security
7 1 (1.20%) SSH
Database & Business Intelligence
1 2 (2.41%) SQL Server
2 1 (1.20%) Data Hub
2 1 (1.20%) Tableau
Development Applications
1 9 (10.84%) JIRA
2 1 (1.20%) Bitbucket
2 1 (1.20%) Git
General
1 41 (49.40%) Finance
2 30 (36.14%) Social Skills
3 19 (22.89%) Banking
4 12 (14.46%) Analytical Skills
5 6 (7.23%) Law
5 6 (7.23%) Presentation Skills
6 5 (6.02%) Financial Institution
7 4 (4.82%) Inclusion and Diversity
7 4 (4.82%) International Banking
7 4 (4.82%) Legal
8 3 (3.61%) Influencing Skills
8 3 (3.61%) Investment Banking
8 3 (3.61%) Organisational Skills
8 3 (3.61%) Public Sector
8 3 (3.61%) Telecoms
9 2 (2.41%) Back Office
9 2 (2.41%) Documentation Skills
9 2 (2.41%) Front Office
9 2 (2.41%) Retail
10 1 (1.20%) French Language
Job Titles
1 17 (20.48%) Analyst
2 11 (13.25%) Senior
2 11 (13.25%) Support Analyst
3 10 (12.05%) Architect
4 8 (9.64%) Desktop Support
5 7 (8.43%) Consultant
5 7 (8.43%) Senior Analyst
5 7 (8.43%) Senior Support Analyst
5 7 (8.43%) Service Manager
5 7 (8.43%) Solutions Architect
5 7 (8.43%) Support Engineer
6 6 (7.23%) Desktop Analyst
6 6 (7.23%) Desktop Support Analyst
6 6 (7.23%) IT Manager
6 6 (7.23%) Senior Desktop Analyst
6 6 (7.23%) Senior Desktop Support
6 6 (7.23%) Senior Desktop Support Analyst
7 5 (6.02%) Lead
8 4 (4.82%) 2nd Line Support
8 4 (4.82%) Support Specialist
Libraries, Frameworks & Software Standards
1 4 (4.82%) Lightning Web Components
1 4 (4.82%) RESTful
1 4 (4.82%) Web Services
2 3 (3.61%) .NET
3 1 (1.20%) ADO
3 1 (1.20%) REST
3 1 (1.20%) WebRTC
Miscellaneous
1 9 (10.84%) iPad
2 7 (8.43%) iPhone
2 7 (8.43%) Video Conferencing
3 5 (6.02%) Product Ownership
4 4 (4.82%) Data Centre
5 3 (3.61%) Management Information System
5 3 (3.61%) Onboarding
6 2 (2.41%) CMDB
6 2 (2.41%) Replication
6 2 (2.41%) Security Posture
6 2 (2.41%) Self-Motivation
7 1 (1.20%) Analytical Mindset
7 1 (1.20%) CCTV
7 1 (1.20%) Hedge funds
7 1 (1.20%) HP Storage
7 1 (1.20%) Hybrid Cloud
7 1 (1.20%) Low-Code
7 1 (1.20%) Mainframe
7 1 (1.20%) Mobile App
7 1 (1.20%) Tandem
Operating Systems
1 28 (33.73%) Windows
2 7 (8.43%) Mac OS
2 7 (8.43%) Windows Server
3 5 (6.02%) Linux
4 3 (3.61%) Windows 10
5 2 (2.41%) Apple iOS
6 1 (1.20%) Mac OS X
6 1 (1.20%) Red Hat Enterprise Linux
6 1 (1.20%) Unix
6 1 (1.20%) Windows 7
6 1 (1.20%) Windows Server 2012
6 1 (1.20%) Windows Server 2016
6 1 (1.20%) Windows Server 2019
6 1 (1.20%) zOS
Processes & Methodologies
1 29 (34.94%) Service Management
2 19 (22.89%) ITSM
2 19 (22.89%) Problem-Solving
3 14 (16.87%) Project Management
3 14 (16.87%) Roadmaps
4 13 (15.66%) Stakeholder Management
5 11 (13.25%) Service Delivery
6 10 (12.05%) Customer Service
7 9 (10.84%) Change Management
8 8 (9.64%) Continuous Improvement
9 7 (8.43%) Computer Science
9 7 (8.43%) Investment Management
9 7 (8.43%) PRINCE2
9 7 (8.43%) Project Delivery
10 6 (7.23%) Agile
10 6 (7.23%) Business Continuity
10 6 (7.23%) Disaster Recovery
10 6 (7.23%) Incident Management
10 6 (7.23%) Information Security
10 6 (7.23%) Risk Management
Programming Languages
1 6 (7.23%) PowerShell
2 2 (2.41%) JavaScript
2 2 (2.41%) Python
3 1 (1.20%) Apex Code
3 1 (1.20%) SQL
Qualifications
1 18 (21.69%) Degree
2 11 (13.25%) Microsoft Certification
3 10 (12.05%) SC Cleared
3 10 (12.05%) Security Cleared
4 7 (8.43%) ITIL Certification
5 5 (6.02%) Cisco Certification
5 5 (6.02%) ITIL Foundation Certificate
5 5 (6.02%) PMP
6 4 (4.82%) Computer Science Degree
6 4 (4.82%) PMI Certification
7 3 (3.61%) CCNA
7 3 (3.61%) CCNP
8 2 (2.41%) Azure Certification
8 2 (2.41%) JNCIS
8 2 (2.41%) MCITP
8 2 (2.41%) MCSA
8 2 (2.41%) MCSE
8 2 (2.41%) PRINCE2 Certification
9 1 (1.20%) ISTQB
9 1 (1.20%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 7 (8.43%) COBIT
1 7 (8.43%) ISO/IEC 27001
1 7 (8.43%) SLA
2 3 (3.61%) GDPR
3 2 (2.41%) GRC
3 2 (2.41%) NIST
3 2 (2.41%) PCI DSS
3 2 (2.41%) QA
4 1 (1.20%) COSO
4 1 (1.20%) ISO 9001
4 1 (1.20%) ISO/IEC 20000
System Software
1 16 (19.28%) Active Directory
2 3 (3.61%) Hyper-V
3 2 (2.41%) VMware Infrastructure
4 1 (1.20%) RACF
4 1 (1.20%) Virtual Desktop
4 1 (1.20%) Virtual Servers
4 1 (1.20%) vSphere
Systems Management
1 9 (10.84%) Microsoft Intune
2 6 (7.23%) SCCM
3 2 (2.41%) SCOM
4 1 (1.20%) HP ALM
4 1 (1.20%) OMEGAMON
4 1 (1.20%) WSUS
Vendors
1 35 (42.17%) Microsoft
2 14 (16.87%) ServiceNow
3 6 (7.23%) Citrix
3 6 (7.23%) HP
3 6 (7.23%) Polycom
3 6 (7.23%) Salesforce
3 6 (7.23%) VMware
4 5 (6.02%) Cisco
5 3 (3.61%) Databricks
5 3 (3.61%) Dell
5 3 (3.61%) Oracle
5 3 (3.61%) Tenable
5 3 (3.61%) Workday
6 2 (2.41%) Apple
6 2 (2.41%) CyberArk
6 2 (2.41%) Fortinet
6 2 (2.41%) Okta
6 2 (2.41%) Pure Storage
6 2 (2.41%) SolarWinds
7 1 (1.20%) Google