ITIL Contract Job Trends in the City of London

ITIL (Information Technology Infrastructure Library)
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 17 November 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Nov 2025
Same period 2024 Same period 2023
Rank 64 44 54
Rank change year-on-year -20 +10 +20
Contract jobs citing ITIL 63 94 100
As % of all contract jobs in the City of London 3.62% 4.47% 3.62%
As % of the Processes & Methodologies category 3.88% 4.88% 4.02%
Number of daily rates quoted 43 54 75
10th Percentile £218 £270 £214
25th Percentile £306 £400 £313
Median daily rate (50th Percentile) £500 £500 £538
Median % change year-on-year - -6.98% +2.38%
75th Percentile £675 £618 £648
90th Percentile £748 £723 £711
Central London median daily rate £500 £500 £523
% change year-on-year - -4.31% +5.03%
Number of hourly rates quoted 2 3 0
10th Percentile £26.59 £18.90 -
25th Percentile £26.62 £19.50 -
Median hourly rate £27.54 £21.00 -
Median % change year-on-year +31.12% - -
75th Percentile £29.33 £24.25 -
90th Percentile £29.88 £25.90 -
Central London median hourly rate £27.54 £21.00 £60.00
% change year-on-year +31.12% -65.00% -

All Process and Methodology Skills
City of London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,623 1,927 2,486
As % of all contract IT jobs advertised in the City of London 93.33% 91.59% 89.94%
Number of daily rates quoted 1,137 1,180 1,746
10th Percentile £327 £375 £363
25th Percentile £417 £469 £463
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - -
75th Percentile £675 £688 £690
90th Percentile £760 £783 £800
Central London median daily rate £550 £575 £575
% change year-on-year -4.35% - -
Number of hourly rates quoted 18 16 14
10th Percentile £16.90 £16.25 £17.00
25th Percentile £20.18 £25.38 £17.48
Median hourly rate £27.75 £50.00 £32.75
Median % change year-on-year -44.50% +52.67% -30.13%
75th Percentile £44.63 £112.00 £52.88
90th Percentile £63.75 £137.50 £72.25
Central London median hourly rate £27.04 £35.00 £27.50
% change year-on-year -22.76% +27.27% -36.22%

ITIL
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in the City of London.

ITIL job vacancy trend in the City of London

ITIL
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing ITIL.

Contractor daily rate distribution trend for jobs in the City of London citing ITIL

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 17 November 2025.

Daily rate histogram for ITIL in the City of London

ITIL
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL.

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL

ITIL
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (12.70%) SharePoint
2 6 (9.52%) Microsoft Exchange
3 3 (4.76%) Confluence
4 2 (3.17%) Skype for Business
5 1 (1.59%) CICS
Applications
1 6 (9.52%) Microsoft Office
2 4 (6.35%) Microsoft Excel
3 3 (4.76%) Microsoft PowerPoint
4 1 (1.59%) MS Visio
Business Applications
1 3 (4.76%) Remedy ITSM
1 3 (4.76%) Salesforce CRM
1 3 (4.76%) Workday HCM
2 1 (1.59%) Dynamics CRM
2 1 (1.59%) ResourceLink
Cloud Services
1 23 (36.51%) Azure
2 21 (33.33%) Microsoft 365
3 7 (11.11%) Entra ID
4 6 (9.52%) AWS
5 5 (7.94%) PaaS
6 3 (4.76%) IaaS
6 3 (4.76%) OneDrive
7 2 (3.17%) Cloud Computing
7 2 (3.17%) Mimecast
7 2 (3.17%) SaaS
8 1 (1.59%) Amazon CloudWatch
8 1 (1.59%) Azure Monitor
8 1 (1.59%) Microsoft Purview
8 1 (1.59%) Nutanix
8 1 (1.59%) Power Automate
8 1 (1.59%) Power Platform
8 1 (1.59%) PowerApps
8 1 (1.59%) Salesforce Sales Cloud
8 1 (1.59%) Salesforce Service Cloud
Communications & Networking
1 10 (15.87%) Firewall
2 9 (14.29%) Wi-Fi
3 6 (9.52%) WAN
4 5 (7.94%) LAN
4 5 (7.94%) VPN
5 4 (6.35%) DHCP
5 4 (6.35%) DNS
6 3 (4.76%) SD-WAN
6 3 (4.76%) WebEx
7 2 (3.17%) BGP
7 2 (3.17%) MPLS
7 2 (3.17%) OSPF
7 2 (3.17%) SAN
7 2 (3.17%) Skype
7 2 (3.17%) Softphone
7 2 (3.17%) TCP/IP
7 2 (3.17%) Wireless
8 1 (1.59%) Internet
8 1 (1.59%) Intranet
8 1 (1.59%) IP Telephony
Database & Business Intelligence
1 2 (3.17%) SQL Server
2 1 (1.59%) Tableau
Development Applications
1 5 (7.94%) JIRA
2 1 (1.59%) Bitbucket
2 1 (1.59%) Git
General
1 29 (46.03%) Finance
2 22 (34.92%) Social Skills
3 8 (12.70%) Banking
4 5 (7.94%) Analytical Skills
4 5 (7.94%) Presentation Skills
5 3 (4.76%) Legal
5 3 (4.76%) Telecoms
6 2 (3.17%) Back Office
6 2 (3.17%) Documentation Skills
6 2 (3.17%) French Language
6 2 (3.17%) Influencing Skills
6 2 (3.17%) Law
7 1 (1.59%) Financial Institution
7 1 (1.59%) Inclusion and Diversity
7 1 (1.59%) International Banking
7 1 (1.59%) Military
7 1 (1.59%) Organisational Skills
7 1 (1.59%) Public Sector
Job Titles
1 13 (20.63%) Analyst
2 11 (17.46%) Architect
3 9 (14.29%) Solutions Architect
3 9 (14.29%) Support Analyst
4 8 (12.70%) Desktop Support
4 8 (12.70%) Senior
5 7 (11.11%) Lead
5 7 (11.11%) Senior Analyst
5 7 (11.11%) Senior Support Analyst
5 7 (11.11%) Support Engineer
6 6 (9.52%) Consultant
6 6 (9.52%) Desktop Analyst
6 6 (9.52%) Desktop Support Analyst
6 6 (9.52%) Senior Desktop Analyst
6 6 (9.52%) Senior Desktop Support
6 6 (9.52%) Senior Desktop Support Analyst
7 4 (6.35%) IT Manager
8 3 (4.76%) 2nd Line Support
8 3 (4.76%) Service Desk Analyst
8 3 (4.76%) Support Specialist
Libraries, Frameworks & Software Standards
1 4 (6.35%) Lightning Web Components
2 3 (4.76%) .NET
2 3 (4.76%) RESTful
2 3 (4.76%) Web Services
3 1 (1.59%) ADO
3 1 (1.59%) REST
3 1 (1.59%) WebRTC
Miscellaneous
1 8 (12.70%) iPad
2 6 (9.52%) iPhone
2 6 (9.52%) Video Conferencing
3 3 (4.76%) Data Centre
3 3 (4.76%) Onboarding
3 3 (4.76%) Product Ownership
4 2 (3.17%) CMDB
4 2 (3.17%) Hybrid Cloud
4 2 (3.17%) Management Information System
4 2 (3.17%) Security Posture
4 2 (3.17%) Web Conferencing
5 1 (1.59%) CCTV
5 1 (1.59%) Enterprise Software
5 1 (1.59%) Mainframe
5 1 (1.59%) Mobile App
5 1 (1.59%) Replication
5 1 (1.59%) Self-Motivation
5 1 (1.59%) Tandem
Operating Systems
1 29 (46.03%) Windows
2 8 (12.70%) Mac OS
2 8 (12.70%) Windows Server
3 5 (7.94%) Linux
4 4 (6.35%) Windows 10
5 2 (3.17%) Mac OS X
6 1 (1.59%) Apple iOS
6 1 (1.59%) Unix
6 1 (1.59%) Windows 7
6 1 (1.59%) Windows Server 2012
6 1 (1.59%) Windows Server 2016
6 1 (1.59%) Windows Server 2019
6 1 (1.59%) zOS
Processes & Methodologies
1 20 (31.75%) Service Management
2 17 (26.98%) ITSM
3 14 (22.22%) Roadmaps
4 12 (19.05%) Problem-Solving
4 12 (19.05%) Service Delivery
5 10 (15.87%) Customer Service
5 10 (15.87%) Stakeholder Management
6 8 (12.70%) Continuous Improvement
6 8 (12.70%) Project Management
7 7 (11.11%) Change Management
7 7 (11.11%) Project Delivery
8 6 (9.52%) Agile
8 6 (9.52%) Computer Science
8 6 (9.52%) Investment Management
8 6 (9.52%) Stakeholder Engagement
8 6 (9.52%) Technical Leadership
9 5 (7.94%) Cloud Security
9 5 (7.94%) CRM
9 5 (7.94%) Information Security
10 4 (6.35%) Vulnerability Remediation
Programming Languages
1 7 (11.11%) PowerShell
2 1 (1.59%) Apex Code
2 1 (1.59%) Bash
2 1 (1.59%) JavaScript
2 1 (1.59%) SQL
Qualifications
1 16 (25.40%) Degree
2 11 (17.46%) Microsoft Certification
3 8 (12.70%) SC Cleared
3 8 (12.70%) Security Cleared
4 5 (7.94%) ITIL Certification
5 4 (6.35%) Azure Certification
5 4 (6.35%) Cisco Certification
5 4 (6.35%) ITIL Foundation Certificate
6 3 (4.76%) CCNA
6 3 (4.76%) Computer Science Degree
7 2 (3.17%) CCNP
7 2 (3.17%) MCITP
7 2 (3.17%) MCSA
7 2 (3.17%) PMI Certification
7 2 (3.17%) PMP
8 1 (1.59%) A+ Certification
8 1 (1.59%) CISSP
8 1 (1.59%) JNCIS
8 1 (1.59%) MOS
8 1 (1.59%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (12.70%) ISO/IEC 27001
2 6 (9.52%) COBIT
2 6 (9.52%) SLA
3 5 (7.94%) GDPR
4 2 (3.17%) NIST
5 1 (1.59%) COSO
5 1 (1.59%) Cyber Essentials
5 1 (1.59%) GRC
5 1 (1.59%) ISO 9001
5 1 (1.59%) ISO/IEC 20000
System Software
1 16 (25.40%) Active Directory
2 2 (3.17%) Hyper-V
2 2 (3.17%) VMware Infrastructure
3 1 (1.59%) RACF
3 1 (1.59%) Virtual Desktop
3 1 (1.59%) vSphere
Systems Management
1 12 (19.05%) Microsoft Intune
2 8 (12.70%) SCCM
3 2 (3.17%) Ansible
3 2 (3.17%) SCOM
3 2 (3.17%) Terraform
4 1 (1.59%) OMEGAMON
Vendors
1 32 (50.79%) Microsoft
2 13 (20.63%) ServiceNow
3 5 (7.94%) Cisco
3 5 (7.94%) Polycom
3 5 (7.94%) Salesforce
3 5 (7.94%) VMware
4 4 (6.35%) Citrix
5 3 (4.76%) Databricks
5 3 (4.76%) Remedy
5 3 (4.76%) Workday
6 2 (3.17%) Apple
6 2 (3.17%) HP
6 2 (3.17%) Okta
6 2 (3.17%) Oracle
6 2 (3.17%) Tenable
7 1 (1.59%) Avaya
7 1 (1.59%) Fortinet
7 1 (1.59%) IBM
7 1 (1.59%) Juniper
7 1 (1.59%) Wyse