Period
to 18 July 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 18 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
18 Jul 2019
Same period 2018 Same period 2017
Rank 53 63 55
Rank change year-on-year +10 -8 -24
Contract jobs citing ITIL 278 265 251
As % of all contract IT jobs advertised in the City of London 4.18% 3.74% 3.90%
As % of the Processes & Methodologies category 4.66% 4.25% 4.39%
Number of daily rates quoted 205 190 178
City of London median daily rate £475 £428 £425
Median daily rate % change year-on-year +11.11% +0.59% -
10th Percentile £164 £166 £185
90th Percentile £625 £613 £588
Central London median daily rate £475 £430 £430
% change year-on-year +10.47% - -0.58%
Number of hourly rates quoted 11 23 15
City of London median hourly rate £17.30 £18.70 £14.15
Median hourly rate % change year-on-year -7.49% +32.20% -21.42%
10th Percentile £12.76 £12.04 £12.80
90th Percentile £33.75 £22.60 £18.42
Central London median hourly rate £19.00 £18.70 £14.75
% change year-on-year +1.60% +26.78% -22.37%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 5,961 6,232 5,713
As % of all contract IT jobs advertised in the City of London 89.63% 88.00% 88.70%
Number of daily rates quoted 4,636 4,930 4,420
City of London median daily rate £525 £513 £500
Median daily rate % change year-on-year +2.44% +2.50% +5.26%
10th Percentile £350 £331 £313
90th Percentile £675 £688 £675
Central London median daily rate £525 £500 £500
% change year-on-year +5.00% +0.10% +6.84%
Number of hourly rates quoted 72 108 56
City of London median hourly rate £21.25 £18.70 £20.25
Median hourly rate % change year-on-year +13.64% -7.65% +1.30%
10th Percentile £11.25 £12.93 £13.09
90th Percentile £56.23 £33.23 £32.06
Central London median hourly rate £21.34 £18.70 £18.70
% change year-on-year +14.12% +0.03% -6.53%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the City of London.

Contractor daily rate trend for ITIL in the City of London

ITIL
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 18 July 2019.

Contractor daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the City of London.

Contractor hourly rate trend for ITIL in the City of London

ITIL
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 18 July 2019.

Contractor hourly rate histogram for ITIL in the City of London

ITIL
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the City of London region over the 6 months to 18 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -28 2 - -
ITIL
Central London

For the 6 months to 18 July 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 114 (41.01%) Windows
2 108 (38.85%) Finance
3 95 (34.17%) Microsoft
4 77 (27.70%) Active Directory
5 72 (25.90%) Service Management
6 64 (23.02%) Microsoft Office
7 59 (21.22%) ITSM
8 51 (18.35%) Agile Software Development
9 49 (17.63%) Service Delivery
10 48 (17.27%) Windows 10
11 46 (16.55%) ServiceNow
12 45 (16.19%) Banking
13 44 (15.83%) Incident Management
14 39 (14.03%) Office 365
15 38 (13.67%) Windows 7
16 35 (12.59%) ITIL Certification
17 34 (12.23%) SCCM
18 32 (11.51%) Cisco
18 32 (11.51%) Windows Server
19 31 (11.15%) Problem Management
20 29 (10.43%) Firewall
21 28 (10.07%) WAN
22 27 (9.71%) Linux
22 27 (9.71%) ITIL V3
23 26 (9.35%) Project Management
23 26 (9.35%) VPN
24 25 (8.99%) Microsoft Azure
25 24 (8.63%) LAN
25 24 (8.63%) Cisco Certification
25 24 (8.63%) Citrix

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.40%) MS Exchange
1 15 (5.40%) Skype for Business
2 8 (2.88%) Confluence
3 6 (2.16%) Elasticsearch
3 6 (2.16%) SharePoint
4 3 (1.08%) Apache
4 3 (1.08%) Exchange Server 2010
4 3 (1.08%) IBM Notes
4 3 (1.08%) Tomcat
5 2 (0.72%) Blackberry Enterprise Server
5 2 (0.72%) Exchange Server 2003
5 2 (0.72%) Exchange Server 2007
5 2 (0.72%) MS Project Server
5 2 (0.72%) WebLogic
6 1 (0.36%) CMS
6 1 (0.36%) Exchange Server 2013
6 1 (0.36%) nginx
6 1 (0.36%) Oracle Workflow
6 1 (0.36%) SAS
6 1 (0.36%) SharePoint 2010
Applications
1 64 (23.02%) Microsoft Office
2 13 (4.68%) Microsoft Excel
2 13 (4.68%) Microsoft PowerPoint
3 5 (1.80%) MS Visio
4 3 (1.08%) Microsoft Project
5 1 (0.36%) Acrobat
Business Applications
1 12 (4.32%) Elite 3E
2 2 (0.72%) Dynamics CRM
2 2 (0.72%) Dynamics NAV
2 2 (0.72%) SAP BPC
3 1 (0.36%) assyst
3 1 (0.36%) OpenText VIM for SAP
3 1 (0.36%) Remedy ITSM
3 1 (0.36%) SAP ERP
3 1 (0.36%) SAP HCM
3 1 (0.36%) SAP MM
Cloud Services
1 39 (14.03%) Office 365
2 25 (8.99%) Microsoft Azure
3 21 (7.55%) Amazon AWS
4 3 (1.08%) OneDrive
4 3 (1.08%) Power Platform
5 2 (0.72%) Azure ExpressRoute
5 2 (0.72%) Datadog
5 2 (0.72%) IaaS
5 2 (0.72%) Mimecast
5 2 (0.72%) PaaS
5 2 (0.72%) Virtual Private Cloud
6 1 (0.36%) Amazon CloudWatch
6 1 (0.36%) Amazon EC2
6 1 (0.36%) Amazon S3
6 1 (0.36%) Apigee
6 1 (0.36%) Azure Active Directory
6 1 (0.36%) CloudFront
6 1 (0.36%) G Suite
6 1 (0.36%) SaaS
6 1 (0.36%) Taleo
Communications & Networking
1 29 (10.43%) Firewall
2 28 (10.07%) WAN
3 26 (9.35%) VPN
4 24 (8.63%) LAN
5 20 (7.19%) DNS
5 20 (7.19%) TCP/IP
6 19 (6.83%) DHCP
7 18 (6.47%) BGP
8 17 (6.12%) Skype
9 16 (5.76%) OSPF
10 14 (5.04%) Network Security
11 11 (3.96%) Internet
11 11 (3.96%) Wireless
12 10 (3.60%) EIGRP
12 10 (3.60%) Multicast
13 9 (3.24%) Cisco ASA
13 9 (3.24%) Cisco IOS
13 9 (3.24%) NX-OS
14 8 (2.88%) Cisco Nexus
14 8 (2.88%) VLAN
Database & Business Intelligence
1 19 (6.83%) SQL Server
2 12 (4.32%) SQL Server Reporting Services
3 4 (1.44%) Oracle Database
4 3 (1.08%) Big Data
4 3 (1.08%) Power BI
4 3 (1.08%) Relational Database
5 2 (0.72%) Data Warehouse
5 2 (0.72%) Hadoop
5 2 (0.72%) Microsoft Analysis Services
5 2 (0.72%) Oracle Database 11g
5 2 (0.72%) Oracle Database 12c
5 2 (0.72%) SQL Server Analysis Services
6 1 (0.36%) Amazon RDS
6 1 (0.36%) BusinessObjects
6 1 (0.36%) BusinessObjects Dashboards
6 1 (0.36%) KDB
6 1 (0.36%) Oracle Reports
6 1 (0.36%) SAP BW
6 1 (0.36%) SAP Data Services
6 1 (0.36%) SQL Server 2008
Development Applications
1 11 (3.96%) JIRA
2 9 (3.24%) Git (software)
3 7 (2.52%) Sonatype Nexus
4 5 (1.80%) MSI
5 4 (1.44%) Jenkins
6 1 (0.36%) Burp Suite
6 1 (0.36%) Hudson
6 1 (0.36%) Oracle Forms
6 1 (0.36%) PowerBuilder
6 1 (0.36%) SonarQube
6 1 (0.36%) Subversion
6 1 (0.36%) WinDbg
General
1 108 (38.85%) Finance
2 45 (16.19%) Banking
3 18 (6.47%) Investment Banking
4 17 (6.12%) Legal
5 8 (2.88%) Front Office
6 6 (2.16%) Law
7 4 (1.44%) Financial Institution
7 4 (1.44%) Publishing
8 3 (1.08%) Retail
8 3 (1.08%) Retail Banking
8 3 (1.08%) Telecoms
9 2 (0.72%) Back Office
9 2 (0.72%) International Banking
10 1 (0.36%) Dutch Language
10 1 (0.36%) General Ledger
10 1 (0.36%) Pharmaceutical
Job Titles
1 56 (20.14%) Analyst
2 31 (11.15%) Support Engineer
3 27 (9.71%) Desktop Support
3 27 (9.71%) Service Manager
4 20 (7.19%) Applications Support
4 20 (7.19%) Service Analyst
5 19 (6.83%) Support Analyst
6 18 (6.47%) Applications Engineer
6 18 (6.47%) Desktop Engineer
6 18 (6.47%) Network Engineer
7 17 (6.12%) IT Manager
8 16 (5.76%) Desktop Support Engineer
8 16 (5.76%) Service Desk Analyst
9 15 (5.40%) Project Manager
10 13 (4.68%) Architect
10 13 (4.68%) Consultant
11 12 (4.32%) Applications Support Engineer
12 11 (3.96%) Delivery Manager
12 11 (3.96%) Services Delivery Manager
13 10 (3.60%) IT Analyst
Libraries, Frameworks & Software Standards
1 7 (2.52%) JSON
2 6 (2.16%) Node.js
2 6 (2.16%) Web Services
3 5 (1.80%) Regular Expression
3 5 (1.80%) YAML
4 3 (1.08%) FIX Protocol
4 3 (1.08%) Software Packaging
5 2 (0.72%) .NET
5 2 (0.72%) HTML
5 2 (0.72%) LDAP
5 2 (0.72%) XML
6 1 (0.36%) .NET Framework
6 1 (0.36%) CSS
6 1 (0.36%) Middleware
6 1 (0.36%) RESTful
Miscellaneous
1 22 (7.91%) Analytical Skills
2 15 (5.40%) CMDB
3 14 (5.04%) Self-Motivation
4 12 (4.32%) Blackberry
5 11 (3.96%) Data Centre
6 10 (3.60%) Management Information System
6 10 (3.60%) User Experience
7 8 (2.88%) iPad
7 8 (2.88%) Video Conferencing
8 6 (2.16%) Virtual Team
9 5 (1.80%) iPhone
9 5 (1.80%) Smartphone
10 4 (1.44%) Equities
10 4 (1.44%) Fixed Income
10 4 (1.44%) Hedge funds
10 4 (1.44%) SWIFT
11 3 (1.08%) Enterprise Software
11 3 (1.08%) Foreign Exchange (FX)
11 3 (1.08%) NHS
12 2 (0.72%) Public Cloud
Operating Systems
1 114 (41.01%) Windows
2 48 (17.27%) Windows 10
3 38 (13.67%) Windows 7
4 32 (11.51%) Windows Server
5 27 (9.71%) Linux
6 16 (5.76%) Unix
7 10 (3.60%) Red Hat Enterprise Linux
8 9 (3.24%) Mac OS X
9 7 (2.52%) Android
9 7 (2.52%) Apple iOS
9 7 (2.52%) Mac OS
9 7 (2.52%) Windows 8
9 7 (2.52%) Windows Server 2008
10 6 (2.16%) Debian
10 6 (2.16%) openSUSE
10 6 (2.16%) Ubuntu
10 6 (2.16%) Windows Server 2012
11 3 (1.08%) Solaris
12 1 (0.36%) Windows Mobile
12 1 (0.36%) Windows Server 2003
Processes & Methodologies
1 72 (25.90%) Service Management
2 59 (21.22%) ITSM
3 51 (18.35%) Agile Software Development
4 49 (17.63%) Service Delivery
5 44 (15.83%) Incident Management
6 31 (11.15%) Problem Management
7 27 (9.71%) ITIL V3
8 26 (9.35%) Project Management
9 24 (8.63%) Change Management
10 23 (8.27%) Stakeholder Management
11 21 (7.55%) PRINCE2
12 18 (6.47%) DevOps
12 18 (6.47%) Document Management
13 17 (6.12%) Configuration Management
14 15 (5.40%) Information Security
14 15 (5.40%) Infrastructure Engineering
15 13 (4.68%) Risk Management
16 12 (4.32%) Data Modelling
16 12 (4.32%) Matrix Management
16 12 (4.32%) Practice Management
Programming Languages
1 22 (7.91%) PowerShell
2 21 (7.55%) Python
3 16 (5.76%) SQL
4 11 (3.96%) Perl
5 9 (3.24%) Java
5 9 (3.24%) JavaScript
5 9 (3.24%) Ruby
6 8 (2.88%) VBScript
7 6 (2.16%) Bash Shell
8 3 (1.08%) VB
9 1 (0.36%) C#
9 1 (0.36%) Go
9 1 (0.36%) Objective-C
9 1 (0.36%) PL/SQL
9 1 (0.36%) Shell Script
9 1 (0.36%) T-SQL
Qualifications
1 35 (12.59%) ITIL Certification
2 24 (8.63%) Cisco Certification
3 17 (6.12%) Microsoft Certification
4 16 (5.76%) Security Cleared
5 13 (4.68%) PMI Certification
6 12 (4.32%) Degree
6 12 (4.32%) PMP
7 10 (3.60%) CCNP
7 10 (3.60%) ITIL Foundation Certificate
8 9 (3.24%) MCSE
9 8 (2.88%) CCIE
10 7 (2.52%) MCSA
11 6 (2.16%) A+ Certification
11 6 (2.16%) CISSP
11 6 (2.16%) MCP
12 5 (1.80%) CCNA
12 5 (1.80%) DV Cleared
12 5 (1.80%) MCDST
12 5 (1.80%) SC Cleared
13 3 (1.08%) ISEB
Quality Assurance & Compliance
1 13 (4.68%) COBIT
2 12 (4.32%) ISO/IEC 27001
3 8 (2.88%) NIST
4 6 (2.16%) SLA
5 2 (0.72%) PMO
5 2 (0.72%) QA
5 2 (0.72%) Sarbanes-Oxley
5 2 (0.72%) SEPA
6 1 (0.36%) GDPR
6 1 (0.36%) ISAE 3402
6 1 (0.36%) ISO 9001
6 1 (0.36%) ITGC
6 1 (0.36%) MiFID
6 1 (0.36%) PCI DSS
6 1 (0.36%) SSAE 16
System Software
1 77 (27.70%) Active Directory
2 15 (5.40%) VMware Infrastructure
3 10 (3.60%) XenApp
4 8 (2.88%) XenDesktop
5 6 (2.16%) Docker
5 6 (2.16%) Microsoft App-V
6 4 (1.44%) ProxySG
7 3 (1.08%) VMware ESXi
7 3 (1.08%) VMware Workstation
7 3 (1.08%) vSphere
8 2 (0.72%) BitLocker
8 2 (0.72%) KVM
8 2 (0.72%) Oracle RAC
8 2 (0.72%) Virtual Desktop
8 2 (0.72%) Virtual Machines
9 1 (0.36%) Hyper-V
9 1 (0.36%) NFS
9 1 (0.36%) Varnish
9 1 (0.36%) vCloud
9 1 (0.36%) VMware Server
Systems Management
1 34 (12.23%) SCCM
2 6 (2.16%) Ansible
2 6 (2.16%) Nessus
3 5 (1.80%) HP Fortify
3 5 (1.80%) Perfmon
3 5 (1.80%) Single Sign-On
3 5 (1.80%) Symantec Endpoint Protection
4 4 (1.44%) Cisco CUCM
4 4 (1.44%) WMI
5 3 (1.08%) Cisco UCCX
5 3 (1.08%) Data Guard
5 3 (1.08%) Microsoft Intune
5 3 (1.08%) Nagios
5 3 (1.08%) Opscode Chef
6 2 (0.72%) Check_MK
6 2 (0.72%) FlexNet
6 2 (0.72%) Puppet
6 2 (0.72%) SCOM
6 2 (0.72%) Suricata
6 2 (0.72%) Systems Management Server (SMS)
Vendors
1 95 (34.17%) Microsoft
2 46 (16.55%) ServiceNow
3 32 (11.51%) Cisco
4 24 (8.63%) Citrix
5 22 (7.91%) VMware
6 14 (5.04%) iManage
7 13 (4.68%) F5
7 13 (4.68%) Splunk
8 12 (4.32%) Bloomberg
8 12 (4.32%) LexisNexis
8 12 (4.32%) Reuters
9 11 (3.96%) CheckPoint
10 9 (3.24%) Adobe
10 9 (3.24%) Apple
10 9 (3.24%) Oracle
11 8 (2.88%) HP
11 8 (2.88%) Palo Alto
12 7 (2.52%) Fortinet
12 7 (2.52%) Qualys
12 7 (2.52%) Salesforce.com