ITIL Contract Job Trends in the City of London

ITIL (Information Technology Infrastructure Library)
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 10 January 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Jan 2026
Same period 2025 Same period 2024
Rank 70 44 52
Rank change year-on-year -26 +8 +26
Contract jobs citing ITIL 55 85 89
As % of all contract jobs in the City of London 3.03% 4.42% 3.63%
As % of the Processes & Methodologies category 3.38% 4.80% 4.06%
Number of daily rates quoted 42 48 72
10th Percentile £246 £216 £236
25th Percentile £327 £400 £341
Median daily rate (50th Percentile) £496 £506 £525
Median % change year-on-year -2.12% -3.57% -
75th Percentile £568 £613 £639
90th Percentile £762 £683 £700
Central London median daily rate £495 £513 £500
% change year-on-year -3.37% +2.50% -
Number of hourly rates quoted 2 0 0
10th Percentile £21.40 - -
25th Percentile £22.26 - -
Median hourly rate £24.42 - -
75th Percentile £25.85 - -
90th Percentile £26.28 - -
Central London median hourly rate £24.42 - £60.00

All Process & Methodology Skills
City of London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,626 1,770 2,192
As % of all contract IT jobs advertised in the City of London 89.54% 92.04% 89.40%
Number of daily rates quoted 1,143 1,078 1,563
10th Percentile £350 £363 £363
25th Percentile £425 £463 £463
Median daily rate (50th Percentile) £525 £575 £575
Median % change year-on-year -8.70% - -2.13%
75th Percentile £675 £688 £688
90th Percentile £764 £788 £800
Central London median daily rate £539 £575 £575
% change year-on-year -6.30% - -
Number of hourly rates quoted 15 13 10
10th Percentile £19.94 £15.60 £17.00
25th Percentile £20.50 £22.00 £17.48
Median hourly rate £28.00 £42.50 £26.25
Median % change year-on-year -34.12% +61.90% -30.46%
75th Percentile £42.30 £112.00 £44.56
90th Percentile £45.56 £132.40 £74.13
Central London median hourly rate £26.11 £35.00 £27.66
% change year-on-year -25.40% +26.56% -20.99%

ITIL
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in the City of London.

ITIL job vacancy trend in the City of London

ITIL
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing ITIL.

Contractor daily rate distribution trend for jobs in the City of London citing ITIL

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 10 January 2026.

Daily rate histogram for ITIL in the City of London

ITIL
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL.

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL

ITIL
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (10.91%) Microsoft Exchange
1 6 (10.91%) SharePoint
2 1 (1.82%) Confluence
2 1 (1.82%) Skype for Business
Applications
1 2 (3.64%) Microsoft Excel
1 2 (3.64%) Microsoft Office
1 2 (3.64%) Microsoft PowerPoint
2 1 (1.82%) MS Visio
Business Applications
1 3 (5.45%) Remedy ITSM
Cloud Services
1 23 (41.82%) Azure
2 17 (30.91%) Microsoft 365
3 12 (21.82%) AWS
4 8 (14.55%) Entra ID
5 4 (7.27%) Azure DevOps
5 4 (7.27%) OpenShift
5 4 (7.27%) SaaS
6 3 (5.45%) GCP
6 3 (5.45%) IaaS
6 3 (5.45%) OneDrive
7 2 (3.64%) Cloud Computing
7 2 (3.64%) Google Workspace
7 2 (3.64%) Mimecast
7 2 (3.64%) PaaS
7 2 (3.64%) Power Platform
7 2 (3.64%) PowerApps
7 2 (3.64%) Slack
8 1 (1.82%) Nutanix
8 1 (1.82%) Power Automate
8 1 (1.82%) Rubrik
Communications & Networking
1 9 (16.36%) Firewall
2 8 (14.55%) VPN
3 4 (7.27%) DHCP
3 4 (7.27%) DNS
3 4 (7.27%) Wi-Fi
4 2 (3.64%) LAN
4 2 (3.64%) Softphone
4 2 (3.64%) WAN
4 2 (3.64%) Wireless
5 1 (1.82%) IPv4
5 1 (1.82%) IPv6
5 1 (1.82%) Network Security
5 1 (1.82%) SD-WAN
5 1 (1.82%) Skype
5 1 (1.82%) SSH
5 1 (1.82%) WebEx
Database & Business Intelligence
1 2 (3.64%) SQL Server
1 2 (3.64%) Tableau
Development Applications
1 7 (12.73%) JIRA
2 2 (3.64%) Jenkins
3 1 (1.82%) GitLab
3 1 (1.82%) REST Assured
General
1 25 (45.45%) Social Skills
2 18 (32.73%) Finance
3 8 (14.55%) Analytical Skills
4 4 (7.27%) Banking
4 4 (7.27%) Public Sector
5 3 (5.45%) Documentation Skills
5 3 (5.45%) Financial Institution
5 3 (5.45%) Presentation Skills
6 2 (3.64%) Inclusion and Diversity
6 2 (3.64%) Law
6 2 (3.64%) Telecoms
7 1 (1.82%) Back Office
7 1 (1.82%) French Language
7 1 (1.82%) Influencing Skills
7 1 (1.82%) International Banking
7 1 (1.82%) Legal
7 1 (1.82%) Military
Job Titles
1 11 (20.00%) Analyst
2 10 (18.18%) Lead
3 6 (10.91%) Architect
3 6 (10.91%) Senior
4 5 (9.09%) Service Manager
4 5 (9.09%) Support Engineer
5 4 (7.27%) 2nd Line Support
5 4 (7.27%) Service Desk Engineer
5 4 (7.27%) Support Analyst
6 3 (5.45%) 2nd Line Engineer
6 3 (5.45%) 2nd Line Support Engineer
6 3 (5.45%) Consultant
6 3 (5.45%) Desktop Support
6 3 (5.45%) Desktop Support Analyst
6 3 (5.45%) IT Manager
6 3 (5.45%) Lead Solutions Architect
6 3 (5.45%) Senior Support Analyst
6 3 (5.45%) Service Analyst
6 3 (5.45%) Service Desk Analyst
6 3 (5.45%) Solutions Architect
Miscellaneous
1 6 (10.91%) Onboarding
2 5 (9.09%) iPad
3 4 (7.27%) Video Conferencing
4 3 (5.45%) Data Centre
4 3 (5.45%) iPhone
5 2 (3.64%) Cloud Native
5 2 (3.64%) CMDB
5 2 (3.64%) Security Posture
5 2 (3.64%) Web Conferencing
6 1 (1.82%) Enterprise Software
6 1 (1.82%) Hybrid Cloud
6 1 (1.82%) Management Information System
6 1 (1.82%) Product Ownership
6 1 (1.82%) Replication
6 1 (1.82%) Tandem
Operating Systems
1 23 (41.82%) Windows
2 7 (12.73%) Windows Server
3 5 (9.09%) Linux
3 5 (9.09%) Mac OS
4 3 (5.45%) Windows 10
5 1 (1.82%) Mac OS X
5 1 (1.82%) Unix
Processes & Methodologies
1 18 (32.73%) Continuous Improvement
1 18 (32.73%) ITSM
2 16 (29.09%) Service Delivery
3 14 (25.45%) Service Management
4 13 (23.64%) Stakeholder Management
5 12 (21.82%) Roadmaps
6 10 (18.18%) Change Management
6 10 (18.18%) Customer Service
6 10 (18.18%) Problem-Solving
7 8 (14.55%) Agile
7 8 (14.55%) Stakeholder Engagement
8 7 (12.73%) Project Management
9 6 (10.91%) Release Management
9 6 (10.91%) Runbook
10 5 (9.09%) Customer Experience
10 5 (9.09%) Identity Management
10 5 (9.09%) Performance Metrics
10 5 (9.09%) Root Cause Analysis
11 4 (7.27%) Disaster Recovery
11 4 (7.27%) Information Security
Programming Languages
1 8 (14.55%) PowerShell
2 1 (1.82%) Bash
Qualifications
1 8 (14.55%) Security Cleared
2 7 (12.73%) Degree
2 7 (12.73%) Microsoft Certification
2 7 (12.73%) SC Cleared
3 6 (10.91%) ITIL Foundation Certificate
4 3 (5.45%) Computer Science Degree
4 3 (5.45%) ITIL Certification
5 2 (3.64%) Azure Certification
5 2 (3.64%) MCITP
6 1 (1.82%) A+ Certification
6 1 (1.82%) BPSS Clearance
6 1 (1.82%) Network+ Certification
6 1 (1.82%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (21.82%) SLA
2 11 (20.00%) ISO/IEC 27001
3 6 (10.91%) GDPR
4 4 (7.27%) Cyber Essentials
5 2 (3.64%) Actionable Recommendations
5 2 (3.64%) NIST
5 2 (3.64%) PCI DSS
5 2 (3.64%) Sarbanes-Oxley
6 1 (1.82%) COBIT
6 1 (1.82%) Data Quality
6 1 (1.82%) ISO 9001
6 1 (1.82%) ISO/IEC 20000
6 1 (1.82%) QA
System Software
1 17 (30.91%) Active Directory
2 2 (3.64%) Virtual Machines
3 1 (1.82%) Virtual Desktop
3 1 (1.82%) vSphere
Systems Management
1 14 (25.45%) Microsoft Intune
2 7 (12.73%) SCCM
3 3 (5.45%) Ansible
3 3 (5.45%) Terraform
4 2 (3.64%) SCOM
5 1 (1.82%) Grafana
Vendors
1 21 (38.18%) Microsoft
2 17 (30.91%) ServiceNow
3 3 (5.45%) Google
3 3 (5.45%) IBM
3 3 (5.45%) Polycom
3 3 (5.45%) Remedy
3 3 (5.45%) VMware
4 2 (3.64%) Citrix
4 2 (3.64%) Dynatrace
4 2 (3.64%) HP
4 2 (3.64%) Oracle
4 2 (3.64%) Salesforce
4 2 (3.64%) Tenable
5 1 (1.82%) CyberArk
5 1 (1.82%) Datto
5 1 (1.82%) LogicMonitor
5 1 (1.82%) Logitech
5 1 (1.82%) Okta
5 1 (1.82%) Snow
5 1 (1.82%) Zscaler