Period
to 18 September 2018

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 18 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 60 56 34
Rank change year-on-year -4 -22 -1
Contract jobs citing ITIL 285 266 409
As % of all contract IT jobs advertised in the City of London 4.08% 3.94% 6.07%
As % of the Processes & Methodologies category 4.71% 4.43% 6.93%
Number of daily rates quoted 199 185 308
City of London median daily rate £425 £425 £430
Median daily rate % change year-on-year - -1.16% +7.50%
10th Percentile £128 £192 £234
90th Percentile £588 £588 £588
Central London median daily rate £425 £425 £440
% change year-on-year - -3.41% +7.06%
Number of hourly rates quoted 31 16 18
City of London median hourly rate £18.70 £15.00 £17.66
Median hourly rate % change year-on-year +24.67% -15.07% -1.77%
10th Percentile £13.00 £12.69 £11.25
90th Percentile £25.50 £18.35 £26.54
Central London median hourly rate £18.70 £15.00 £15.41
% change year-on-year +24.67% -2.68% -14.28%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6,056 6,009 5,905
As % of all contract IT jobs advertised in the City of London 86.61% 89.00% 87.64%
Number of daily rates quoted 4,818 4,693 4,761
City of London median daily rate £506 £500 £475
Median daily rate % change year-on-year +1.25% +5.26% +2.70%
10th Percentile £331 £325 £313
90th Percentile £688 £675 £656
Central London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 104 57 50
City of London median hourly rate £18.70 £20.00 £20.00
Median hourly rate % change year-on-year -6.50% - -4.76%
10th Percentile £13.07 £13.31 £11.25
90th Percentile £30.75 £31.05 £55.00
Central London median hourly rate £18.70 £19.00 £20.00
% change year-on-year -1.58% -5.00% -

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the City of London.

Contractor daily rate trend for ITIL in the City of London

ITIL
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 18 September 2018.

Contractor daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the City of London.

Contractor hourly rate trend for ITIL in the City of London

ITIL
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 18 September 2018.

Contractor hourly rate histogram for ITIL in the City of London

ITIL
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the City of London region over the 6 months to 18 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -31 2 - -
ITIL
Central London

For the 6 months to 18 September 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 139 (48.77%) Windows
2 127 (44.56%) Finance
3 93 (32.63%) Microsoft
4 76 (26.67%) Active Directory
5 73 (25.61%) Windows 7
6 68 (23.86%) Microsoft Office
7 58 (20.35%) Office 365
8 55 (19.30%) Service Management
9 50 (17.54%) Windows 10
10 45 (15.79%) Analytical Skills
10 45 (15.79%) ITSM
10 45 (15.79%) VMware
11 43 (15.09%) Problem-Solving
12 42 (14.74%) Banking
13 41 (14.39%) SCCM
14 40 (14.04%) Service Delivery
14 40 (14.04%) Cisco
15 38 (13.33%) Apple
15 38 (13.33%) Change Management
15 38 (13.33%) VMware Infrastructure
16 37 (12.98%) Project Management
16 37 (12.98%) Microsoft Certification
17 36 (12.63%) LAN
18 35 (12.28%) WAN
19 34 (11.93%) Stakeholder Management
20 30 (10.53%) Agile Software Development
21 29 (10.18%) Windows Server
22 28 (9.82%) Incident Management
23 27 (9.47%) Citrix
23 27 (9.47%) ITIL V3

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (8.42%) Skype for Business
2 15 (5.26%) MS Exchange
3 12 (4.21%) SharePoint
4 9 (3.16%) Exchange Server 2010
5 5 (1.75%) Blackberry Enterprise Server
5 5 (1.75%) Exchange Server 2007
6 3 (1.05%) CMS
6 3 (1.05%) Confluence
7 2 (0.70%) Exchange Server 2013
7 2 (0.70%) WebSphere
8 1 (0.35%) Apache
8 1 (0.35%) Appian
8 1 (0.35%) Cloud Foundry
8 1 (0.35%) IBM HTTP Server
8 1 (0.35%) IIS
8 1 (0.35%) JBoss
8 1 (0.35%) WebLogic
8 1 (0.35%) WebSphere Application Server
8 1 (0.35%) WebSphere Portal
8 1 (0.35%) WordPress
Applications
1 68 (23.86%) Microsoft Office
2 8 (2.81%) Microsoft Excel
3 6 (2.11%) MS Visio
4 4 (1.40%) Microsoft Project
5 2 (0.70%) Microsoft PowerPoint
6 1 (0.35%) AutoCAD
6 1 (0.35%) Spreadsheet
Business Applications
1 3 (1.05%) Dynamics AX
1 3 (1.05%) Remedy ITSM
2 2 (0.70%) Dynamics CRM
2 2 (0.70%) Elite 3E
2 2 (0.70%) Infor SunSystems
2 2 (0.70%) ReMetrica
2 2 (0.70%) RMDS
2 2 (0.70%) SAP GTS
3 1 (0.35%) SAP Oil and Gas
3 1 (0.35%) Sentinel
Cloud Services
1 58 (20.35%) Office 365
2 24 (8.42%) Microsoft Azure
3 10 (3.51%) Amazon AWS
4 8 (2.81%) IaaS
4 8 (2.81%) PaaS
5 7 (2.46%) Azure Active Directory
6 5 (1.75%) SaaS
7 2 (0.70%) GitHub
7 2 (0.70%) OneDrive
7 2 (0.70%) Yammer
8 1 (0.35%) Google Cloud Platform
8 1 (0.35%) Mimecast
Communications & Networking
1 36 (12.63%) LAN
2 35 (12.28%) WAN
3 25 (8.77%) Skype
4 23 (8.07%) Firewall
5 21 (7.37%) Cisco IOS
6 20 (7.02%) DNS
7 17 (5.96%) DHCP
8 15 (5.26%) Network Security
8 15 (5.26%) TCP/IP
9 13 (4.56%) SAN
10 11 (3.86%) VPN
11 10 (3.51%) OSPF
11 10 (3.51%) Telepresence
11 10 (3.51%) Unified Communications
12 9 (3.16%) WebEx
13 8 (2.81%) Wireless
14 7 (2.46%) BGP
15 6 (2.11%) Cisco Nexus
15 6 (2.11%) ISDN
15 6 (2.11%) MPLS
Database & Business Intelligence
1 7 (2.46%) SQL Server
2 4 (1.40%) Data Warehouse
3 2 (0.70%) DB2
3 2 (0.70%) Power BI
3 2 (0.70%) SQL Server Analysis Services
3 2 (0.70%) SQL Server Integration Services
3 2 (0.70%) SQL Server Reporting Services
4 1 (0.35%) Big Data
4 1 (0.35%) DataStage
4 1 (0.35%) IBM InfoSphere
4 1 (0.35%) NoSQL
4 1 (0.35%) OLAP
4 1 (0.35%) Oracle Database
4 1 (0.35%) Oracle Database 12c
4 1 (0.35%) PostgreSQL
4 1 (0.35%) SQL Server 2016
Development Applications
1 12 (4.21%) JIRA
2 4 (1.40%) Jenkins
3 3 (1.05%) Git (software)
4 2 (0.70%) WinDbg
5 1 (0.35%) LoadRunner
5 1 (0.35%) Team Foundation Server
5 1 (0.35%) Visual Studio Team System
General
1 127 (44.56%) Finance
2 42 (14.74%) Banking
3 12 (4.21%) Legal
4 9 (3.16%) Investment Banking
5 8 (2.81%) Law
5 8 (2.81%) Telecoms
6 7 (2.46%) Front Office
6 7 (2.46%) Spanish Language
7 3 (1.05%) Corporate Banking
7 3 (1.05%) International Banking
8 2 (0.70%) Advertising
8 2 (0.70%) Financial Institution
8 2 (0.70%) Retail
8 2 (0.70%) Retail Banking
9 1 (0.35%) Back Office
9 1 (0.35%) French Language
9 1 (0.35%) German Language
9 1 (0.35%) Italian Language
9 1 (0.35%) Marketing
9 1 (0.35%) Pharmaceutical
Job Titles
1 58 (20.35%) Analyst
2 37 (12.98%) Support Engineer
3 32 (11.23%) Desktop Support
4 26 (9.12%) Service Analyst
5 23 (8.07%) Service Manager
5 23 (8.07%) Support Analyst
6 21 (7.37%) 2nd Line Support
7 18 (6.32%) Desktop Engineer
7 18 (6.32%) IT Support
8 17 (5.96%) Service Desk Analyst
9 16 (5.61%) Project Manager
10 15 (5.26%) Desktop Support Engineer
11 14 (4.91%) Architect
11 14 (4.91%) Infrastructure Engineer
12 13 (4.56%) Mac Engineer
13 12 (4.21%) ITIL Service Analyst
14 11 (3.86%) Delivery Manager
14 11 (3.86%) IT Analyst
14 11 (3.86%) IT Manager
14 11 (3.86%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (1.40%) Middleware
1 4 (1.40%) SOAP
2 3 (1.05%) Web Services
3 2 (0.70%) React
3 2 (0.70%) REST
3 2 (0.70%) XMPP
4 1 (0.35%) Ajax
4 1 (0.35%) AngularJS
4 1 (0.35%) COM
4 1 (0.35%) FIX Protocol
4 1 (0.35%) JDBC
4 1 (0.35%) JSON
4 1 (0.35%) LDAP
4 1 (0.35%) Node.js
4 1 (0.35%) ODBC
4 1 (0.35%) OpenID
4 1 (0.35%) SAML
4 1 (0.35%) WAP
4 1 (0.35%) WebSphere MQ
4 1 (0.35%) XML
Miscellaneous
1 45 (15.79%) Analytical Skills
2 25 (8.77%) Blackberry
3 22 (7.72%) Video Conferencing
4 20 (7.02%) iPhone
5 19 (6.67%) iPad
6 17 (5.96%) Self-Motivation
7 14 (4.91%) User Experience
8 12 (4.21%) Smartphone
9 8 (2.81%) Data Centre
10 7 (2.46%) Computer Science
10 7 (2.46%) Management Information System
11 5 (1.75%) NHS
12 3 (1.05%) CMDB
12 3 (1.05%) Hybrid Cloud
12 3 (1.05%) PMI
12 3 (1.05%) Security Operations Centre
13 2 (0.70%) Cloud Native
13 2 (0.70%) Eurex
13 2 (0.70%) Reinsurance
13 2 (0.70%) Virtual Team
Operating Systems
1 139 (48.77%) Windows
2 73 (25.61%) Windows 7
3 50 (17.54%) Windows 10
4 29 (10.18%) Windows Server
5 21 (7.37%) Mac OS X
6 18 (6.32%) Linux
6 18 (6.32%) Unix
6 18 (6.32%) Windows Server 2008
7 12 (4.21%) Windows 8
8 10 (3.51%) Windows Server 2012
9 8 (2.81%) Apple iOS
10 6 (2.11%) Mac OS
11 5 (1.75%) Android
12 3 (1.05%) Solaris
12 3 (1.05%) Windows Server 2003
13 2 (0.70%) Mac OS X Server
14 1 (0.35%) AIX
14 1 (0.35%) HPUX
14 1 (0.35%) zOS
Processes & Methodologies
1 55 (19.30%) Service Management
2 45 (15.79%) ITSM
3 43 (15.09%) Problem-Solving
4 40 (14.04%) Service Delivery
5 38 (13.33%) Change Management
6 37 (12.98%) Project Management
7 34 (11.93%) Stakeholder Management
8 30 (10.53%) Agile Software Development
9 28 (9.82%) Incident Management
10 27 (9.47%) ITIL V3
11 24 (8.42%) Problem Management
12 22 (7.72%) PRINCE2
13 18 (6.32%) Continuous Improvement
14 17 (5.96%) Migration
15 16 (5.61%) Cybersecurity
16 15 (5.26%) Infrastructure Engineering
16 15 (5.26%) Root Cause Analysis
17 14 (4.91%) Decision-Making
18 13 (4.56%) Risk Management
19 12 (4.21%) Information Security
Programming Languages
1 14 (4.91%) C
1 14 (4.91%) PowerShell
2 12 (4.21%) SQL
3 6 (2.11%) Python
4 3 (1.05%) Java
4 3 (1.05%) Perl
5 2 (0.70%) T-SQL
5 2 (0.70%) VBScript
6 1 (0.35%) Bash Shell
6 1 (0.35%) JavaScript
6 1 (0.35%) Shell Script
6 1 (0.35%) VB
Qualifications
1 37 (12.98%) Microsoft Certification
2 26 (9.12%) Cisco Certification
3 25 (8.77%) CISSP
4 24 (8.42%) Degree
4 24 (8.42%) ITIL Certification
5 19 (6.67%) MCSE
6 18 (6.32%) CCNA
7 17 (5.96%) ITIL Foundation Certificate
7 17 (5.96%) Security Cleared
8 15 (5.26%) MCSA
9 13 (4.56%) CISM
9 13 (4.56%) SC Cleared
10 12 (4.21%) CISA
11 8 (2.81%) CCNP
12 7 (2.46%) MCP
12 7 (2.46%) PMI Certification
13 5 (1.75%) CEH
13 5 (1.75%) CompTIA Security+
13 5 (1.75%) ISEB
13 5 (1.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (4.21%) SLA
2 10 (3.51%) ISO/IEC 27001
3 9 (3.16%) COBIT
4 8 (2.81%) PMO
5 5 (1.75%) HIPAA
6 4 (1.40%) QA
7 3 (1.05%) MiFID
8 2 (0.70%) GDPR
8 2 (0.70%) Government Security Classifications
8 2 (0.70%) HMG Security Policy Framework
8 2 (0.70%) PCI DSS
8 2 (0.70%) PSD2
9 1 (0.35%) Sarbanes-Oxley
9 1 (0.35%) Solvency II
System Software
1 76 (26.67%) Active Directory
2 38 (13.33%) VMware Infrastructure
3 17 (5.96%) BitLocker
4 11 (3.86%) Hyper-V
4 11 (3.86%) Virtual Desktop
5 10 (3.51%) VMware ESXi
6 5 (1.75%) Microsoft App-V
6 5 (1.75%) XenDesktop
7 4 (1.40%) vSphere
7 4 (1.40%) XenApp
8 3 (1.05%) ProxySG
9 2 (0.70%) VMware Workstation
10 1 (0.35%) Docker
10 1 (0.35%) KVM
10 1 (0.35%) Oracle RAC
10 1 (0.35%) Virtual Machines
10 1 (0.35%) VirtualBox
Systems Management
1 41 (14.39%) SCCM
2 10 (3.51%) McAfee ePO
3 9 (3.16%) vCenter Server
4 7 (2.46%) SCOM
5 6 (2.11%) Microsoft Intune
6 5 (1.75%) Systems Management Server (SMS)
7 4 (1.40%) Cisco CUCM
8 3 (1.05%) DatAdvantage
8 3 (1.05%) Single Sign-On
8 3 (1.05%) Tivoli
9 2 (0.70%) Ansible
9 2 (0.70%) HP Quality Center
9 2 (0.70%) Perfmon
9 2 (0.70%) SnapMirror
9 2 (0.70%) Terraform
9 2 (0.70%) Tivoli Monitoring
10 1 (0.35%) CSIRT
10 1 (0.35%) Data Guard
10 1 (0.35%) HP ALM
10 1 (0.35%) OSSEC
Vendors
1 93 (32.63%) Microsoft
2 45 (15.79%) VMware
3 40 (14.04%) Cisco
4 38 (13.33%) Apple
5 27 (9.47%) Citrix
6 25 (8.77%) McAfee
7 20 (7.02%) HP
8 17 (5.96%) Wyse
9 16 (5.61%) ServiceNow
10 12 (4.21%) Adobe
11 10 (3.51%) Polycom
11 10 (3.51%) Splunk
12 9 (3.16%) EMC
12 9 (3.16%) F5
12 9 (3.16%) Reuters
13 8 (2.81%) Bloomberg
13 8 (2.81%) CheckPoint
13 8 (2.81%) Hitachi
13 8 (2.81%) Ivanti
14 7 (2.46%) Remedy