Period
to 28 November 2021

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 28 November 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
Central London > City of London
6 months to
28 Nov 2021
Same period 2020 Same period 2019
Rank 65 62 61
Rank change year-on-year -3 -1 -8
Contract jobs citing ITIL 137 63 220
As % of all contract jobs advertised in the City of London 3.47% 3.26% 3.82%
As % of the Processes & Methodologies category 3.80% 3.67% 4.24%
Number of daily rates quoted 106 51 145
10th Percentile £185 £306 £207
25th Percentile £279 £364 £319
Median daily rate (50th Percentile) £473 £475 £425
Median % change year-on-year -0.53% +11.76% +13.33%
75th Percentile £588 £538 £525
90th Percentile £638 £626 £650
Central London median daily rate £473 £475 £450
% change year-on-year -0.53% +5.56% +5.88%
Number of hourly rates quoted 2 0 17
10th Percentile £18.55 " £10.80
25th Percentile £19.00 " £12.76
Median hourly rate £20.50 - £20.83
75th Percentile £22.50 " £22.93
90th Percentile £23.25 " £26.36
Central London median hourly rate £20.00 - £21.00

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 3,602 1,717 5,194
As % of all contract IT jobs advertised in the City of London 91.14% 88.78% 90.22%
Number of daily rates quoted 2,773 1,290 4,107
10th Percentile £370 £313 £325
25th Percentile £463 £413 £419
Median daily rate (50th Percentile) £550 £525 £525
Median % change year-on-year +4.76% - +2.59%
75th Percentile £650 £602 £613
90th Percentile £750 £688 £688
Central London median daily rate £550 £525 £513
% change year-on-year +4.76% +2.44% +1.49%
Number of hourly rates quoted 30 27 51
10th Percentile £18.93 £14.44 £12.00
25th Percentile £21.69 £21.00 £13.49
Median hourly rate £36.25 £32.00 £19.50
Median % change year-on-year +13.28% +64.10% +4.28%
75th Percentile £58.94 £39.63 £24.25
90th Percentile £67.98 £46.70 £51.25
Central London median hourly rate £35.00 £30.95 £20.92
% change year-on-year +13.10% +47.96% +11.84%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing ITIL in the City of London.

Daily rate trend for ITIL in the City of London

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 28 November 2021.

Daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing ITIL in the City of London.

Hourly rate trend for ITIL in the City of London

For the 6 months to 28 November 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 56 (40.88%) Finance
2 54 (39.42%) Microsoft
3 45 (32.85%) Social Skills
4 39 (28.47%) Windows
5 34 (24.82%) Microsoft 365
6 32 (23.36%) Service Management
7 31 (22.63%) Agile Software Development
7 31 (22.63%) Azure
8 29 (21.17%) SQL
9 24 (17.52%) Analytical Skills
10 23 (16.79%) Active Directory
11 19 (13.87%) Cisco
11 19 (13.87%) ServiceNow
12 18 (13.14%) Degree
12 18 (13.14%) VMware
13 17 (12.41%) ITIL Certification
13 17 (12.41%) Security Cleared
13 17 (12.41%) AWS
14 16 (11.68%) SQL Server
14 16 (11.68%) ITSM
14 16 (11.68%) Windows Server
15 15 (10.95%) Banking
15 15 (10.95%) Business Intelligence
15 15 (10.95%) Project Management
15 15 (10.95%) ITIL V3
16 14 (10.22%) Windows 10
16 14 (10.22%) SLA
16 14 (10.22%) PRINCE2
16 14 (10.22%) Service Delivery
16 14 (10.22%) Financial Institution

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.49%) SharePoint
2 5 (3.65%) Confluence
3 4 (2.92%) IIS
4 3 (2.19%) MS Exchange
5 2 (1.46%) CMS
6 1 (0.73%) Apache
6 1 (0.73%) nginx
6 1 (0.73%) Office Communications Server
6 1 (0.73%) Oracle Workflow
6 1 (0.73%) SharePoint Server
6 1 (0.73%) Tomcat
6 1 (0.73%) WebLogic
Applications
1 13 (9.49%) Microsoft Office
2 12 (8.76%) Microsoft Excel
3 2 (1.46%) Microsoft Project
4 1 (0.73%) Microsoft PowerPoint
4 1 (0.73%) MS Visio
Business Applications
1 1 (0.73%) BusinessWorks
1 1 (0.73%) Dynamics CRM
1 1 (0.73%) Eikon
1 1 (0.73%) FLEXCUBE
1 1 (0.73%) Infor M3
1 1 (0.73%) Maximo
1 1 (0.73%) Oracle Applications
1 1 (0.73%) Oracle Cash Management
1 1 (0.73%) Oracle EBS
1 1 (0.73%) Oracle Financials
Cloud Services
1 34 (24.82%) Microsoft 365
2 31 (22.63%) Azure
3 17 (12.41%) AWS
4 12 (8.76%) Power Platform
5 10 (7.30%) Azure Active Directory
6 4 (2.92%) PowerApps
7 3 (2.19%) IaaS
7 3 (2.19%) Mimecast
8 2 (1.46%) Amazon SQS
8 2 (1.46%) GitHub
8 2 (1.46%) OneDrive
9 1 (0.73%) Amazon EC2
9 1 (0.73%) Apigee
9 1 (0.73%) Azure ExpressRoute
9 1 (0.73%) Force.com
9 1 (0.73%) NuGet
9 1 (0.73%) OpenShift
9 1 (0.73%) PaaS
9 1 (0.73%) Salesforce Sales Cloud
9 1 (0.73%) Salesforce Service Cloud
Communications & Networking
1 9 (6.57%) Firewall
2 8 (5.84%) Wireless
3 5 (3.65%) DNS
3 5 (3.65%) VPN
4 4 (2.92%) LAN
4 4 (2.92%) TCP/IP
4 4 (2.92%) WAN
5 3 (2.19%) DHCP
5 3 (2.19%) iSCSI
5 3 (2.19%) NetScaler
5 3 (2.19%) Unified Communications
6 2 (1.46%) FCoE
6 2 (1.46%) Fibre Channel
6 2 (1.46%) Kerberos
6 2 (1.46%) SAN
6 2 (1.46%) Skype
6 2 (1.46%) SSL
6 2 (1.46%) VoIP
7 1 (0.73%) Internet
7 1 (0.73%) Intranet
Database & Business Intelligence
1 16 (11.68%) SQL Server
2 11 (8.03%) Data Warehouse
2 11 (8.03%) Power BI
3 6 (4.38%) DB2
4 3 (2.19%) RDBMS
4 3 (2.19%) Relational Database
4 3 (2.19%) SQL Server 2014
5 2 (1.46%) BusinessObjects
5 2 (1.46%) BusinessObjects Web Intelligence
5 2 (1.46%) Tableau
6 1 (0.73%) Data Mining
6 1 (0.73%) Oracle Database
6 1 (0.73%) Oracle Exadata
6 1 (0.73%) SQL Server Analysis Services
6 1 (0.73%) SQL Server Reporting Services
Development Applications
1 8 (5.84%) JIRA
2 5 (3.65%) Git (software)
2 5 (3.65%) Jenkins
3 3 (2.19%) Subversion
4 2 (1.46%) Bitbucket
5 1 (0.73%) AdminStudio
5 1 (0.73%) Atlassian Bamboo
5 1 (0.73%) FishEye
5 1 (0.73%) MSI
5 1 (0.73%) SonarQube
5 1 (0.73%) Sonatype Nexus
General
1 56 (40.88%) Finance
2 45 (32.85%) Social Skills
3 24 (17.52%) Analytical Skills
4 15 (10.95%) Banking
5 14 (10.22%) Financial Institution
6 11 (8.03%) Legal
7 5 (3.65%) Documentation Skills
8 4 (2.92%) Front Office
8 4 (2.92%) Public Sector
9 3 (2.19%) Law
9 3 (2.19%) Organisational Skills
10 2 (1.46%) Investment Banking
11 1 (0.73%) Back Office
11 1 (0.73%) Influencing Skills
11 1 (0.73%) Manufacturing
11 1 (0.73%) Military
11 1 (0.73%) Presentation Skills
Job Titles
1 52 (37.96%) Analyst
2 15 (10.95%) IT Analyst
2 15 (10.95%) Service Manager
3 13 (9.49%) Architect
4 12 (8.76%) Infrastructure Engineer
4 12 (8.76%) Service Analyst
4 12 (8.76%) Service Desk Analyst
5 11 (8.03%) Applications Support
5 11 (8.03%) SQL Analyst
5 11 (8.03%) Support Analyst
6 10 (7.30%) Systems Analyst
7 8 (5.84%) Insurance Systems Analyst
7 8 (5.84%) IT Engineer
8 7 (5.11%) Delivery Manager
8 7 (5.11%) IT Manager
8 7 (5.11%) Storage Engineer
8 7 (5.11%) Support Engineer
9 6 (4.38%) IT Services Manager
9 6 (4.38%) Security Analyst
9 6 (4.38%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (3.65%) .NET
2 3 (2.19%) SailPoint
3 2 (1.46%) HTML
3 2 (1.46%) Kafka
3 2 (1.46%) LDAP
3 2 (1.46%) Web Services
4 1 (0.73%) .NET Framework
4 1 (0.73%) AngularJS
4 1 (0.73%) ASP.NET
4 1 (0.73%) CSS
4 1 (0.73%) Express
4 1 (0.73%) FIX Protocol
4 1 (0.73%) Middleware
4 1 (0.73%) OAuth
4 1 (0.73%) OAuth2
4 1 (0.73%) Oracle GoldenGate
4 1 (0.73%) Rendezvous
4 1 (0.73%) SAML
4 1 (0.73%) WCF
4 1 (0.73%) Windows Identity Foundation
Miscellaneous
1 10 (7.30%) Data Centre
2 8 (5.84%) Hedge funds
2 8 (5.84%) Reinsurance
3 7 (5.11%) iSeries
4 6 (4.38%) Management Information System
5 4 (2.92%) Analytical Mindset
6 3 (2.19%) Cloud Native
6 3 (2.19%) Enterprise Storage
6 3 (2.19%) Fixed Income
6 3 (2.19%) Video Conferencing
6 3 (2.19%) Virtual Team
7 2 (1.46%) CMDB
7 2 (1.46%) Hybrid Cloud
7 2 (1.46%) iPhone
7 2 (1.46%) PKI
7 2 (1.46%) Public Cloud
7 2 (1.46%) Replication
8 1 (0.73%) IPTV
8 1 (0.73%) Smartphone
8 1 (0.73%) Tandem
Operating Systems
1 39 (28.47%) Windows
2 16 (11.68%) Windows Server
3 14 (10.22%) Windows 10
4 8 (5.84%) Windows 7
5 5 (3.65%) Linux
6 3 (2.19%) Unix
7 2 (1.46%) Red Hat Enterprise Linux
8 1 (0.73%) AIX
8 1 (0.73%) Android
8 1 (0.73%) Apple iOS
8 1 (0.73%) Mac OS
8 1 (0.73%) Oracle Linux
8 1 (0.73%) Solaris
8 1 (0.73%) Windows Server 2016
8 1 (0.73%) Windows Server 2019
Processes & Methodologies
1 32 (23.36%) Service Management
2 31 (22.63%) Agile Software Development
3 16 (11.68%) ITSM
4 15 (10.95%) Business Intelligence
4 15 (10.95%) ITIL V3
4 15 (10.95%) Project Management
5 14 (10.22%) PRINCE2
5 14 (10.22%) Problem-Solving
5 14 (10.22%) Service Delivery
6 13 (9.49%) Incident Management
6 13 (9.49%) Infrastructure Engineering
7 12 (8.76%) Migration
7 12 (8.76%) Project Delivery
7 12 (8.76%) Service Design
8 11 (8.03%) Stakeholder Management
9 10 (7.30%) Change Management
9 10 (7.30%) Problem Management
9 10 (7.30%) Risk Management
10 9 (6.57%) Analytics
10 9 (6.57%) Data Protection
Programming Languages
1 29 (21.17%) SQL
2 10 (7.30%) PowerShell
3 7 (5.11%) Python
4 5 (3.65%) C#
5 3 (2.19%) C
5 3 (2.19%) Java
5 3 (2.19%) VB.NET
6 2 (1.46%) Perl
6 2 (1.46%) Shell Script
7 1 (0.73%) Groovy
7 1 (0.73%) JavaScript
7 1 (0.73%) R
7 1 (0.73%) VB
7 1 (0.73%) VBScript
Qualifications
1 18 (13.14%) Degree
2 17 (12.41%) ITIL Certification
2 17 (12.41%) Security Cleared
3 13 (9.49%) SC Cleared
4 7 (5.11%) Computer Science Degree
5 6 (4.38%) Cisco Certification
6 5 (3.65%) MCSE
6 5 (3.65%) Microsoft Certification
7 4 (2.92%) CCENT
7 4 (2.92%) CCNA
7 4 (2.92%) MCSA
8 3 (2.19%) ITIL Foundation Certificate
9 2 (1.46%) CCNP
9 2 (1.46%) Postgraduate
9 2 (1.46%) TOGAF Certification
10 1 (0.73%) CISSP
10 1 (0.73%) Citrix Certification
10 1 (0.73%) CompTIA Security+
10 1 (0.73%) MCP
10 1 (0.73%) Oracle Certification
Quality Assurance & Compliance
1 14 (10.22%) SLA
2 9 (6.57%) GDPR
3 8 (5.84%) COBIT
4 7 (5.11%) ISO/IEC 27001
5 5 (3.65%) NIST
6 3 (2.19%) QA
7 2 (1.46%) Data Quality
7 2 (1.46%) HMG Security Policy Framework
7 2 (1.46%) ISO 22301
7 2 (1.46%) ISO/IEC 20000
System Software
1 23 (16.79%) Active Directory
2 13 (9.49%) VMware Infrastructure
3 4 (2.92%) vSphere
4 3 (2.19%) Docker
4 3 (2.19%) Virtual Desktop
5 2 (1.46%) Microsoft App-V
5 2 (1.46%) Virtual Machines
5 2 (1.46%) VMware NSX
6 1 (0.73%) Firmware
6 1 (0.73%) Hyper-V
6 1 (0.73%) NFS
6 1 (0.73%) Veritas Cluster Server
6 1 (0.73%) Veritas Volume Manager
6 1 (0.73%) VMware ESXi
Systems Management
1 12 (8.76%) SCCM
2 8 (5.84%) Microsoft Intune
3 4 (2.92%) Cisco CUCM
4 3 (2.19%) Jamf Pro
4 3 (2.19%) Kubernetes
4 3 (2.19%) Terraform
5 2 (1.46%) Ansible
5 2 (1.46%) NetBackup
6 1 (0.73%) AirWatch
6 1 (0.73%) BladeLogic
6 1 (0.73%) CA Single Sign-On
6 1 (0.73%) Control-M
6 1 (0.73%) Data Guard
6 1 (0.73%) McAfee ePO
6 1 (0.73%) Nexpose
6 1 (0.73%) Oracle Enterprise Manager
6 1 (0.73%) Oracle RMAN
6 1 (0.73%) Symantec Enterprise Vault
6 1 (0.73%) vCenter Server
6 1 (0.73%) WebSphere Cast Iron
Vendors
1 54 (39.42%) Microsoft
2 19 (13.87%) Cisco
2 19 (13.87%) ServiceNow
3 18 (13.14%) VMware
4 12 (8.76%) Citrix
5 7 (5.11%) Oracle
6 6 (4.38%) Guidewire
7 5 (3.65%) NetApp
8 4 (2.92%) Apple
8 4 (2.92%) IBM
9 2 (1.46%) Atlassian
9 2 (1.46%) BMC
9 2 (1.46%) EMC
9 2 (1.46%) Meraki
9 2 (1.46%) Salesforce.com
9 2 (1.46%) Sybase
9 2 (1.46%) Symantec
10 1 (0.73%) Infoblox
10 1 (0.73%) Proofpoint
10 1 (0.73%) Qualys