Period
to 23 January 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
23 Jan 2019
Same period 2018 Same period 2017
Rank 45 59 45
Rank change year-on-year +14 -14 -12
Contract jobs citing ITIL 344 277 278
As % of all contract IT jobs advertised in the City of London 5.04% 3.88% 4.51%
As % of the Processes & Methodologies category 5.74% 4.37% 5.07%
Number of daily rates quoted 257 190 194
City of London median daily rate £375 £425 £413
Median daily rate % change year-on-year -11.76% +3.03% -
10th Percentile £133 £191 £200
90th Percentile £588 £636 £600
Central London median daily rate £425 £425 £413
% change year-on-year - +3.03% -
Number of hourly rates quoted 27 22 11
City of London median hourly rate £19.25 £15.00 £16.33
Median hourly rate % change year-on-year +28.33% -8.12% -25.80%
10th Percentile £13.00 £11.53 £11.25
90th Percentile £29.85 £19.87 £47.50
Central London median hourly rate £19.25 £15.00 £16.33
% change year-on-year +28.33% -8.12% -9.31%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 5,997 6,345 5,486
As % of all contract IT jobs advertised in the City of London 87.80% 88.99% 88.91%
Number of daily rates quoted 4,690 5,071 4,355
City of London median daily rate £513 £500 £475
Median daily rate % change year-on-year +2.50% +5.26% -
10th Percentile £314 £325 £313
90th Percentile £675 £688 £665
Central London median daily rate £513 £500 £475
% change year-on-year +2.50% +5.26% +5.32%
Number of hourly rates quoted 65 64 49
City of London median hourly rate £19.25 £18.70 £20.75
Median hourly rate % change year-on-year +2.94% -9.88% -5.14%
10th Percentile £13.00 £11.67 £13.70
90th Percentile £36.25 £31.35 £55.00
Central London median hourly rate £20.00 £20.75 £19.00
% change year-on-year -3.61% +9.21% -12.10%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the City of London.

Contractor daily rate trend for ITIL in the City of London

ITIL
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 23 January 2019.

Contractor daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the City of London.

Contractor hourly rate trend for ITIL in the City of London

ITIL
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 23 January 2019.

Contractor hourly rate histogram for ITIL in the City of London

For the 6 months to 23 January 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 179 (52.03%) Windows
2 144 (41.86%) Finance
3 142 (41.28%) Microsoft
4 108 (31.40%) Active Directory
5 96 (27.91%) Microsoft Office
6 91 (26.45%) Windows 7
7 87 (25.29%) Office 365
8 82 (23.84%) Service Management
9 65 (18.90%) Cisco
9 65 (18.90%) Windows 10
10 60 (17.44%) Citrix
11 58 (16.86%) VMware
12 57 (16.57%) ITSM
13 55 (15.99%) SCCM
14 51 (14.83%) Change Management
15 47 (13.66%) WAN
16 45 (13.08%) VMware Infrastructure
16 45 (13.08%) Banking
17 44 (12.79%) Analytical Skills
18 43 (12.50%) LAN
19 42 (12.21%) ITIL Certification
20 41 (11.92%) Problem-Solving
21 40 (11.63%) ITIL V3
21 40 (11.63%) Service Delivery
21 40 (11.63%) Incident Management
22 38 (11.05%) Project Management
23 37 (10.76%) Microsoft Certification
23 37 (10.76%) Microsoft Azure
24 33 (9.59%) ITIL Foundation Certificate
25 32 (9.30%) Apple

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (8.72%) Skype for Business
2 29 (8.43%) MS Exchange
3 28 (8.14%) SharePoint
4 16 (4.65%) Exchange Server 2010
5 12 (3.49%) Blackberry Enterprise Server
6 8 (2.33%) Exchange Server 2013
7 7 (2.03%) IIS
8 4 (1.16%) Confluence
8 4 (1.16%) Exchange Server 2003
9 3 (0.87%) Apache
9 3 (0.87%) SharePoint 2013
10 2 (0.58%) CMS
10 2 (0.58%) Exchange Server 2007
10 2 (0.58%) IBM Notes
10 2 (0.58%) Tomcat
11 1 (0.29%) IBM HTTP Server
11 1 (0.29%) WebSphere
11 1 (0.29%) WebSphere Application Server
11 1 (0.29%) WebSphere Portal
11 1 (0.29%) WordPress
Applications
1 96 (27.91%) Microsoft Office
2 12 (3.49%) Microsoft PowerPoint
3 10 (2.91%) Microsoft Excel
4 5 (1.45%) MS Visio
5 1 (0.29%) Acrobat
5 1 (0.29%) Microsoft Project
5 1 (0.29%) Spreadsheet
Business Applications
1 3 (0.87%) Dynamics AX
1 3 (0.87%) SAP GTS
2 2 (0.58%) Elite 3E
2 2 (0.58%) Remedy ITSM
3 1 (0.29%) assyst
3 1 (0.29%) Carpe Diem
3 1 (0.29%) Dynamics GP
3 1 (0.29%) Eikon
3 1 (0.29%) Northgate Housing
3 1 (0.29%) SAP Oil and Gas
Cloud Services
1 87 (25.29%) Office 365
2 37 (10.76%) Microsoft Azure
3 20 (5.81%) Amazon AWS
4 10 (2.91%) Azure Active Directory
5 7 (2.03%) IaaS
5 7 (2.03%) Virtual Private Cloud
6 6 (1.74%) Datadog
6 6 (1.74%) PaaS
6 6 (1.74%) SaaS
7 3 (0.87%) Amazon ELB
7 3 (0.87%) Cortana Intelligence Suite
7 3 (0.87%) OneDrive
8 2 (0.58%) Amazon CloudWatch
9 1 (0.29%) Cloud Computing
9 1 (0.29%) G Suite
9 1 (0.29%) Google Cloud Platform
9 1 (0.29%) Google Drive
9 1 (0.29%) Mimecast
Communications & Networking
1 47 (13.66%) WAN
2 43 (12.50%) LAN
3 31 (9.01%) Skype
4 25 (7.27%) Firewall
4 25 (7.27%) Network Security
5 23 (6.69%) Cisco IOS
5 23 (6.69%) VPN
6 22 (6.40%) DNS
6 22 (6.40%) Internet
7 17 (4.94%) DHCP
7 17 (4.94%) Wireless
8 15 (4.36%) TCP/IP
9 12 (3.49%) Cisco Nexus
9 12 (3.49%) Telepresence
10 10 (2.91%) Cisco ASA
10 10 (2.91%) Unified Communications
11 8 (2.33%) BGP
11 8 (2.33%) EIGRP
11 8 (2.33%) MPLS
11 8 (2.33%) SAN
Database & Business Intelligence
1 13 (3.78%) SQL Server
2 6 (1.74%) SQL Server Reporting Services
3 5 (1.45%) SQL Server Analysis Services
3 5 (1.45%) SQL Server Integration Services
4 4 (1.16%) Power BI
4 4 (1.16%) SQL Server 2012
5 3 (0.87%) Data Lake
5 3 (0.87%) Data Mart
5 3 (0.87%) Data Warehouse
5 3 (0.87%) SQL Server 2016
6 2 (0.58%) Amazon Aurora
6 2 (0.58%) Amazon Redshift
6 2 (0.58%) MySQL
7 1 (0.29%) Informix
7 1 (0.29%) Microsoft Analysis Services
7 1 (0.29%) MS Access
7 1 (0.29%) Oracle Database
7 1 (0.29%) PostgreSQL
7 1 (0.29%) RDBMS
7 1 (0.29%) Relational Database
Development Applications
1 9 (2.62%) Jenkins
2 8 (2.33%) JIRA
3 7 (2.03%) Git (software)
4 5 (1.45%) Sonatype Nexus
5 4 (1.16%) Hudson
6 3 (0.87%) Visual Studio
7 2 (0.58%) Bitbucket
7 2 (0.58%) TestDirector
8 1 (0.29%) AppScan
8 1 (0.29%) MSI
8 1 (0.29%) SonarQube
8 1 (0.29%) Team Foundation Server
General
1 144 (41.86%) Finance
2 45 (13.08%) Banking
3 16 (4.65%) Telecoms
4 15 (4.36%) Legal
5 14 (4.07%) Investment Banking
6 13 (3.78%) Law
7 8 (2.33%) Front Office
8 5 (1.45%) Marketing
8 5 (1.45%) Retail
8 5 (1.45%) Spanish Language
9 4 (1.16%) Billing
9 4 (1.16%) Financial Institution
10 2 (0.58%) International Banking
10 2 (0.58%) Publishing
11 1 (0.29%) Advertising
Job Titles
1 92 (26.74%) Analyst
2 59 (17.15%) Service Analyst
3 53 (15.41%) Service Desk Analyst
4 48 (13.95%) Support Engineer
5 41 (11.92%) Desktop Support
6 35 (10.17%) Support Analyst
7 29 (8.43%) Desktop Engineer
8 28 (8.14%) Desktop Support Engineer
9 24 (6.98%) IT Support
10 23 (6.69%) Infrastructure Engineer
11 22 (6.40%) Network Engineer
11 22 (6.40%) Service Manager
12 21 (6.10%) 2nd Line Support
13 20 (5.81%) Service Desk Support
13 20 (5.81%) Service Desk Support Analyst
14 19 (5.52%) IT Analyst
15 15 (4.36%) Administrator
15 15 (4.36%) Developer
16 14 (4.07%) 1st/2nd Line Service Desk Analyst
16 14 (4.07%) IT Manager
Libraries, Frameworks & Software Standards
1 13 (3.78%) Web Services
2 9 (2.62%) HTML
3 8 (2.33%) SOAP
4 6 (1.74%) REST
4 6 (1.74%) XML
5 4 (1.16%) Ajax
5 4 (1.16%) CSS
5 4 (1.16%) Software Packaging
6 3 (0.87%) MDX
7 2 (0.58%) .NET
7 2 (0.58%) .NET Framework
7 2 (0.58%) ASP.NET
7 2 (0.58%) ASP.NET MVC
7 2 (0.58%) DHTML
7 2 (0.58%) jQuery
7 2 (0.58%) Middleware
7 2 (0.58%) SAML
7 2 (0.58%) XHTML
7 2 (0.58%) XMPP
7 2 (0.58%) XSLT
Miscellaneous
1 44 (12.79%) Analytical Skills
2 30 (8.72%) iPhone
3 28 (8.14%) Blackberry
3 28 (8.14%) Video Conferencing
4 23 (6.69%) User Experience
5 18 (5.23%) Smartphone
6 17 (4.94%) Management Information System
7 15 (4.36%) Data Centre
7 15 (4.36%) Self-Motivation
8 13 (3.78%) CMDB
9 12 (3.49%) iPad
10 7 (2.03%) Reinsurance
10 7 (2.03%) Virtual Team
11 4 (1.16%) Algorithms
11 4 (1.16%) BYOD
11 4 (1.16%) NHS
12 3 (0.87%) Public Cloud
13 2 (0.58%) Cyberthreat
13 2 (0.58%) Hybrid Cloud
13 2 (0.58%) Mobile App
Operating Systems
1 179 (52.03%) Windows
2 91 (26.45%) Windows 7
3 65 (18.90%) Windows 10
4 31 (9.01%) Windows Server
5 26 (7.56%) Windows 8
6 24 (6.98%) Mac OS X
7 22 (6.40%) Windows Server 2008
8 15 (4.36%) Android
8 15 (4.36%) Linux
9 10 (2.91%) Windows Server 2012
10 9 (2.62%) Windows Mobile
10 9 (2.62%) Windows XP
11 8 (2.33%) Red Hat Enterprise Linux
12 7 (2.03%) Apple iOS
12 7 (2.03%) Unix
13 4 (1.16%) Mac OS
14 3 (0.87%) Mac OS X Server
14 3 (0.87%) Windows Server 2003
15 1 (0.29%) Solaris
Processes & Methodologies
1 82 (23.84%) Service Management
2 57 (16.57%) ITSM
3 51 (14.83%) Change Management
4 41 (11.92%) Problem-Solving
5 40 (11.63%) Incident Management
5 40 (11.63%) ITIL V3
5 40 (11.63%) Service Delivery
6 38 (11.05%) Project Management
7 31 (9.01%) Problem Management
8 27 (7.85%) Disaster Recovery
9 26 (7.56%) Infrastructure Engineering
10 24 (6.98%) Agile Software Development
11 23 (6.69%) Migration
11 23 (6.69%) Risk Management
12 22 (6.40%) Root Cause Analysis
13 20 (5.81%) Information Security
13 20 (5.81%) PRINCE2
14 19 (5.52%) Asset Management
14 19 (5.52%) Decision-Making
15 16 (4.65%) DevOps
Programming Languages
1 27 (7.85%) PowerShell
2 15 (4.36%) SQL
3 9 (2.62%) Python
4 7 (2.03%) Perl
5 4 (1.16%) JavaScript
6 3 (0.87%) Java
6 3 (0.87%) PHP
6 3 (0.87%) T-SQL
7 2 (0.58%) C
7 2 (0.58%) C#
7 2 (0.58%) Shell Script
7 2 (0.58%) VB
7 2 (0.58%) VBScript
8 1 (0.29%) Bash Shell
8 1 (0.29%) Go
Qualifications
1 42 (12.21%) ITIL Certification
2 37 (10.76%) Microsoft Certification
3 33 (9.59%) ITIL Foundation Certificate
4 30 (8.72%) Cisco Certification
5 22 (6.40%) CCNP
6 21 (6.10%) Degree
7 16 (4.65%) Security Cleared
8 13 (3.78%) MCSE
9 12 (3.49%) CCNA
10 11 (3.20%) CISSP
11 10 (2.91%) MCP
12 9 (2.62%) MCSA
12 9 (2.62%) SC Cleared
13 8 (2.33%) CCIE
14 6 (1.74%) PMI Certification
14 6 (1.74%) RHCE
15 5 (1.45%) ACSP
15 5 (1.45%) CISM
15 5 (1.45%) MCTS
15 5 (1.45%) PMP
Quality Assurance & Compliance
1 22 (6.40%) SLA
2 12 (3.49%) PMO
3 8 (2.33%) COBIT
3 8 (2.33%) ISO/IEC 27001
4 5 (1.45%) Sarbanes-Oxley
5 3 (0.87%) PCI DSS
6 2 (0.58%) Cyber Essentials
6 2 (0.58%) HMG Security Policy Framework
7 1 (0.29%) Cyber Essentials PLUS
7 1 (0.29%) Data Quality
7 1 (0.29%) Disclosure Scotland
7 1 (0.29%) Government Security Classifications
7 1 (0.29%) ISO 22301
7 1 (0.29%) ISO/IEC 20000
7 1 (0.29%) QA
7 1 (0.29%) Web Application Security Consortium
System Software
1 108 (31.40%) Active Directory
2 45 (13.08%) VMware Infrastructure
3 18 (5.23%) BitLocker
4 14 (4.07%) Virtual Desktop
5 13 (3.78%) Hyper-V
6 8 (2.33%) VMware ESXi
6 8 (2.33%) XenDesktop
7 7 (2.03%) XenApp
8 6 (1.74%) Microsoft App-V
9 5 (1.45%) vSphere
10 4 (1.16%) ProxySG
11 3 (0.87%) Firmware
12 2 (0.58%) VMware NSX
12 2 (0.58%) VMware Workstation
13 1 (0.29%) Docker
13 1 (0.29%) Microsoft Virtual Server
13 1 (0.29%) Terminal Services
13 1 (0.29%) Virtual Machines
13 1 (0.29%) Virtual Servers
13 1 (0.29%) VMware Server
Systems Management
1 55 (15.99%) SCCM
2 20 (5.81%) vCenter Server
3 10 (2.91%) SCOM
4 9 (2.62%) Single Sign-On
4 9 (2.62%) Tivoli
4 9 (2.62%) Tivoli Monitoring
5 8 (2.33%) Microsoft Intune
6 7 (2.03%) AirWatch
7 6 (1.74%) Ansible
7 6 (1.74%) Puppet
8 5 (1.45%) Cisco CUCM
8 5 (1.45%) McAfee ePO
8 5 (1.45%) Opscode Chef
9 4 (1.16%) Netcool
9 4 (1.16%) Systems Management Server (SMS)
9 4 (1.16%) Tivoli Storage Manager
10 3 (0.87%) Netcool/OMNIbus
10 3 (0.87%) Terraform
10 3 (0.87%) vRealize
11 2 (0.58%) Cisco UCCX
Vendors
1 142 (41.28%) Microsoft
2 65 (18.90%) Cisco
3 60 (17.44%) Citrix
4 58 (16.86%) VMware
5 32 (9.30%) Apple
6 23 (6.69%) ServiceNow
6 23 (6.69%) Wyse
7 19 (5.52%) HP
8 16 (4.65%) Adobe
9 14 (4.07%) CheckPoint
9 14 (4.07%) Splunk
10 12 (3.49%) McAfee
10 12 (3.49%) Polycom
10 12 (3.49%) SolarWinds
11 11 (3.20%) Ivanti
12 10 (2.91%) IBM
13 9 (2.62%) F5
13 9 (2.62%) iManage
13 9 (2.62%) Red Hat
14 7 (2.03%) EMC