Period
to 25 May 2018

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 25 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 64 64 31
Rank change year-on-year 0 -33 0
Contract jobs citing ITIL 266 223 366
As % of all contract IT jobs advertised in the City of London 3.81% 3.62% 5.65%
As % of the Processes & Methodologies category 4.36% 4.15% 6.43%
Number of daily rates quoted 188 155 274
City of London median daily rate £434 £425 £425
Median daily rate % change year-on-year +2.06% - +3.03%
10th Percentile £169 £143 £200
90th Percentile £628 £588 £575
Central London median daily rate £450 £435 £418
% change year-on-year +3.45% +4.19% +1.21%
Number of hourly rates quoted 27 11 21
City of London median hourly rate £15.00 £14.15 £19.00
Median hourly rate % change year-on-year +6.04% -25.55% +11.76%
10th Percentile £11.81 £12.75 £11.25
90th Percentile £21.50 £18.70 £26.00
Central London median hourly rate £15.50 £14.32 £19.00
% change year-on-year +8.22% -24.62% +11.76%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6,098 5,374 5,692
As % of all contract IT jobs advertised in the City of London 87.40% 87.24% 87.81%
Number of daily rates quoted 4,819 4,156 4,563
City of London median daily rate £505 £500 £475
Median daily rate % change year-on-year +1.00% +5.26% +5.56%
10th Percentile £334 £313 £300
90th Percentile £688 £675 £650
Central London median daily rate £500 £480 £463
% change year-on-year +4.17% +3.78% +2.78%
Number of hourly rates quoted 96 44 58
City of London median hourly rate £18.70 £19.35 £20.00
Median hourly rate % change year-on-year -3.36% -3.25% -2.18%
10th Percentile £12.15 £13.06 £11.50
90th Percentile £35.50 £29.77 £54.50
Central London median hourly rate £19.75 £17.00 £20.50
% change year-on-year +16.18% -17.07% +0.27%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the City of London.

Contractor daily rate trend for ITIL in the City of London

ITIL
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 25 May 2018.

Contractor daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the City of London.

Contractor hourly rate trend for ITIL in the City of London

ITIL
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 25 May 2018.

Contractor hourly rate histogram for ITIL in the City of London

For the 6 months to 25 May 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 115 (43.23%) Finance
2 105 (39.47%) Windows
3 64 (24.06%) Microsoft
3 64 (24.06%) Active Directory
4 60 (22.56%) Service Management
5 49 (18.42%) Change Management
6 46 (17.29%) Agile Software Development
7 45 (16.92%) Banking
8 42 (15.79%) Microsoft Office
9 41 (15.41%) Analytical Skills
10 38 (14.29%) Problem-Solving
11 37 (13.91%) Service Delivery
12 36 (13.53%) Project Management
13 34 (12.78%) PRINCE2
13 34 (12.78%) Windows Server
14 33 (12.41%) Stakeholder Management
14 33 (12.41%) Windows 7
15 32 (12.03%) SCCM
15 32 (12.03%) ITSM
15 32 (12.03%) CISSP
15 32 (12.03%) Office 365
16 31 (11.65%) Firewall
17 30 (11.28%) ITIL Certification
18 29 (10.90%) VMware
19 28 (10.53%) Cisco
20 25 (9.40%) Incident Management
20 25 (9.40%) Windows 10
21 23 (8.65%) Linux
22 22 (8.27%) Citrix
22 22 (8.27%) Problem Management

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.01%) MS Exchange
2 6 (2.26%) IIS
2 6 (2.26%) Skype for Business
3 5 (1.88%) Tomcat
4 4 (1.50%) Exchange Server 2010
5 3 (1.13%) Apache
5 3 (1.13%) Blackberry Enterprise Server
5 3 (1.13%) JBoss
5 3 (1.13%) SharePoint
6 2 (0.75%) Confluence
6 2 (0.75%) WebLogic
7 1 (0.38%) Apache Spark
7 1 (0.38%) Cloud Foundry
7 1 (0.38%) CMS
7 1 (0.38%) Drupal
7 1 (0.38%) Exchange Server 2007
7 1 (0.38%) Exchange Server 2013
7 1 (0.38%) Oracle Workflow
Applications
1 42 (15.79%) Microsoft Office
2 11 (4.14%) MS Visio
3 9 (3.38%) Microsoft Excel
4 8 (3.01%) Microsoft Project
5 1 (0.38%) AutoCAD
Business Applications
1 4 (1.50%) Oracle EBS
1 4 (1.50%) Oracle EBS R12
2 2 (0.75%) Remedy ITSM
2 2 (0.75%) RMDS
3 1 (0.38%) BusinessWorks
3 1 (0.38%) Dynamics CRM
3 1 (0.38%) HFM
3 1 (0.38%) Oracle Retail
3 1 (0.38%) Sentinel
Cloud Services
1 32 (12.03%) Office 365
2 18 (6.77%) Microsoft Azure
3 10 (3.76%) Amazon AWS
4 7 (2.63%) IaaS
4 7 (2.63%) PaaS
5 4 (1.50%) SaaS
6 3 (1.13%) G Suite
7 2 (0.75%) Azure Active Directory
7 2 (0.75%) Mimecast
8 1 (0.38%) GitHub
8 1 (0.38%) Google Cloud Platform
8 1 (0.38%) OneDrive
Communications & Networking
1 31 (11.65%) Firewall
2 21 (7.89%) VPN
3 20 (7.52%) WAN
4 18 (6.77%) DNS
4 18 (6.77%) LAN
5 15 (5.64%) DHCP
6 14 (5.26%) Network Security
7 12 (4.51%) SAN
8 11 (4.14%) OSPF
9 9 (3.38%) Cisco IOS
10 8 (3.01%) BGP
11 7 (2.63%) ISDN
11 7 (2.63%) SSL
11 7 (2.63%) Wireless
11 7 (2.63%) Wireshark
12 6 (2.26%) Cisco Nexus
12 6 (2.26%) Internet
12 6 (2.26%) MPLS
12 6 (2.26%) Skype
13 5 (1.88%) Multicast
Database & Business Intelligence
1 7 (2.63%) SQL Server
1 7 (2.63%) SQL Server Reporting Services
2 2 (0.75%) MySQL
2 2 (0.75%) PostgreSQL
3 1 (0.38%) Amazon RDS
3 1 (0.38%) Apache Hive
3 1 (0.38%) Big Data
3 1 (0.38%) Data Mart
3 1 (0.38%) Hadoop
3 1 (0.38%) IDOL
3 1 (0.38%) MongoDB
3 1 (0.38%) NoSQL
3 1 (0.38%) Oracle Database
3 1 (0.38%) Oracle Database 12c
3 1 (0.38%) SQL Server 2008
3 1 (0.38%) SQL Server 2012
Development Applications
1 9 (3.38%) JIRA
2 4 (1.50%) Fiddler
3 3 (1.13%) Jenkins
3 3 (1.13%) LoadRunner
4 2 (0.75%) Git (software)
4 2 (0.75%) Visual Studio Team System
5 1 (0.38%) CA Release Automation
5 1 (0.38%) Maven
5 1 (0.38%) MSI
General
1 115 (43.23%) Finance
2 45 (16.92%) Banking
3 13 (4.89%) Legal
4 12 (4.51%) Telecoms
5 10 (3.76%) Investment Banking
6 6 (2.26%) Law
7 5 (1.88%) Front Office
8 4 (1.50%) Corporate Banking
9 2 (0.75%) Back Office
9 2 (0.75%) International Banking
9 2 (0.75%) Retail
9 2 (0.75%) Retail Banking
9 2 (0.75%) Spanish Language
10 1 (0.38%) Advertising
10 1 (0.38%) Billing
10 1 (0.38%) Electronics
10 1 (0.38%) Financial Institution
10 1 (0.38%) Manufacturing
10 1 (0.38%) Marketing
10 1 (0.38%) Pharmaceutical
Job Titles
1 78 (29.32%) Analyst
2 20 (7.52%) Desktop Support
3 19 (7.14%) Business Analyst
3 19 (7.14%) Service Analyst
4 18 (6.77%) Support Analyst
5 14 (5.26%) Security Analyst
6 12 (4.51%) Architect
6 12 (4.51%) Project Manager
7 11 (4.14%) Consultant
7 11 (4.14%) Service Desk Analyst
7 11 (4.14%) Service Manager
7 11 (4.14%) Support Engineer
8 10 (3.76%) Infrastructure Engineer
9 9 (3.38%) IT Manager
10 8 (3.01%) IT Technician
10 8 (3.01%) Mac Engineer
10 8 (3.01%) Service Desk Technician
11 7 (2.63%) 2nd Line Support
11 7 (2.63%) Applications Support
11 7 (2.63%) Network Analyst
Libraries, Frameworks & Software Standards
1 7 (2.63%) Web Services
2 4 (1.50%) FIX Protocol
2 4 (1.50%) HTML
2 4 (1.50%) HTML5
2 4 (1.50%) LDAP
3 3 (1.13%) FpML
3 3 (1.13%) JDBC
3 3 (1.13%) Middleware
3 3 (1.13%) ODBC
3 3 (1.13%) REST
3 3 (1.13%) SAML
4 1 (0.38%) .NET
4 1 (0.38%) LAMP
4 1 (0.38%) Oracle Fusion
4 1 (0.38%) SailPoint
4 1 (0.38%) TIBCO EMS
4 1 (0.38%) Velocity
4 1 (0.38%) WAP
4 1 (0.38%) XML
4 1 (0.38%) XMPP
Miscellaneous
1 41 (15.41%) Analytical Skills
2 19 (7.14%) Blackberry
3 14 (5.26%) iPad
4 13 (4.89%) iPhone
5 10 (3.76%) Data Centre
5 10 (3.76%) Management Information System
5 10 (3.76%) NHS
6 9 (3.38%) Fixed Income
6 9 (3.38%) Self-Motivation
7 7 (2.63%) PMI
7 7 (2.63%) Smartphone
8 6 (2.26%) Computer Science
8 6 (2.26%) Fintech
9 5 (1.88%) Hedge funds
9 5 (1.88%) Mobile App
10 4 (1.50%) Video Conferencing
10 4 (1.50%) Wiki
11 3 (1.13%) CMDB
11 3 (1.13%) Fat Client
11 3 (1.13%) PKI
Operating Systems
1 105 (39.47%) Windows
2 34 (12.78%) Windows Server
3 33 (12.41%) Windows 7
4 25 (9.40%) Windows 10
5 23 (8.65%) Linux
6 18 (6.77%) Unix
7 16 (6.02%) Windows Server 2008
8 10 (3.76%) Apple iOS
8 10 (3.76%) Windows Server 2012
9 9 (3.38%) Mac OS X
10 6 (2.26%) Android
11 4 (1.50%) Mac OS
11 4 (1.50%) Windows 8
12 1 (0.38%) AIX
12 1 (0.38%) Red Hat Enterprise Linux
12 1 (0.38%) Solaris
12 1 (0.38%) Windows 2000
12 1 (0.38%) Windows Phone
12 1 (0.38%) Windows Server 2003
12 1 (0.38%) Windows XP
Processes & Methodologies
1 60 (22.56%) Service Management
2 49 (18.42%) Change Management
3 46 (17.29%) Agile Software Development
4 38 (14.29%) Problem-Solving
5 37 (13.91%) Service Delivery
6 36 (13.53%) Project Management
7 34 (12.78%) PRINCE2
8 33 (12.41%) Stakeholder Management
9 32 (12.03%) ITSM
10 25 (9.40%) Incident Management
11 22 (8.27%) Problem Management
12 21 (7.89%) Information Security
13 20 (7.52%) Continuous Improvement
13 20 (7.52%) Cybersecurity
14 18 (6.77%) ITIL V3
14 18 (6.77%) Migration
15 17 (6.39%) Risk Management
16 14 (5.26%) Business Analysis
17 13 (4.89%) User Acceptance Testing
18 12 (4.51%) SIEM
Programming Languages
1 18 (6.77%) SQL
2 13 (4.89%) C
2 13 (4.89%) Python
3 8 (3.01%) PowerShell
4 7 (2.63%) JavaScript
5 6 (2.26%) Java
6 4 (1.50%) C#
6 4 (1.50%) Perl
7 3 (1.13%) T-SQL
8 2 (0.75%) VB
8 2 (0.75%) VBScript
9 1 (0.38%) Bash Shell
9 1 (0.38%) C++
9 1 (0.38%) Ruby
9 1 (0.38%) Shell Script
9 1 (0.38%) XPath
Qualifications
1 32 (12.03%) CISSP
2 30 (11.28%) ITIL Certification
3 21 (7.89%) Microsoft Certification
3 21 (7.89%) Security Cleared
4 20 (7.52%) Cisco Certification
5 19 (7.14%) Degree
6 16 (6.02%) CISM
7 15 (5.64%) MCSE
8 13 (4.89%) CISA
8 13 (4.89%) SC Cleared
9 10 (3.76%) CCNA
10 9 (3.38%) CCNP
11 7 (2.63%) PMI Certification
12 6 (2.26%) ITIL Foundation Certificate
12 6 (2.26%) TOGAF Certification
13 5 (1.88%) CFA
13 5 (1.88%) CompTIA Security+
13 5 (1.88%) MBA
13 5 (1.88%) MCDST
13 5 (1.88%) MCSA
Quality Assurance & Compliance
1 18 (6.77%) SLA
2 13 (4.89%) COBIT
3 9 (3.38%) GDPR
4 8 (3.01%) ISO/IEC 27001
5 4 (1.50%) PMO
5 4 (1.50%) QA
6 3 (1.13%) MiFID
7 2 (0.75%) PCI DSS
7 2 (0.75%) PSD2
8 1 (0.38%) Sarbanes-Oxley
8 1 (0.38%) Solvency II
System Software
1 64 (24.06%) Active Directory
2 22 (8.27%) VMware Infrastructure
3 8 (3.01%) Virtual Desktop
3 8 (3.01%) VMware ESXi
4 7 (2.63%) BitLocker
5 5 (1.88%) Hyper-V
5 5 (1.88%) Virtual Machines
5 5 (1.88%) XenApp
6 3 (1.13%) ProxySG
6 3 (1.13%) XenDesktop
7 2 (0.75%) Microsoft App-V
7 2 (0.75%) vSphere
8 1 (0.38%) Docker
8 1 (0.38%) KVM
8 1 (0.38%) Oracle RAC
8 1 (0.38%) VMware NSX
Systems Management
1 32 (12.03%) SCCM
2 8 (3.01%) Nessus
3 5 (1.88%) Microsoft Intune
4 4 (1.50%) McAfee ePO
4 4 (1.50%) SCOM
5 3 (1.13%) Cisco CUCM
5 3 (1.13%) Single Sign-On
6 2 (0.75%) Ansible
6 2 (0.75%) DatAdvantage
6 2 (0.75%) Forefront Identity Manager
6 2 (0.75%) HP ALM
7 1 (0.38%) CSIRT
7 1 (0.38%) Grafana
7 1 (0.38%) HP UCMDB
7 1 (0.38%) Kibana
7 1 (0.38%) Kubernetes
7 1 (0.38%) logstash
7 1 (0.38%) SnapVault
7 1 (0.38%) Terraform
7 1 (0.38%) vRealize
Vendors
1 64 (24.06%) Microsoft
2 29 (10.90%) VMware
3 28 (10.53%) Cisco
4 22 (8.27%) Citrix
5 19 (7.14%) ServiceNow
6 17 (6.39%) HP
7 15 (5.64%) Bloomberg
8 13 (4.89%) McAfee
8 13 (4.89%) Palo Alto
9 12 (4.51%) Apple
10 11 (4.14%) Reuters
11 10 (3.76%) F5
12 9 (3.38%) Oracle
12 9 (3.38%) Remedy
13 8 (3.01%) CheckPoint
13 8 (3.01%) Ivanti
13 8 (3.01%) Splunk
13 8 (3.01%) Wyse
14 7 (2.63%) Adobe
14 7 (2.63%) EMC