ITIL Contract Job Trends in the City of London

ITIL (Information Technology Infrastructure Library)
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 23 December 2025, with comparisons to the same periods in the previous two years.

6 months to
23 Dec 2025
Same period 2024 Same period 2023
Rank 68 42 51
Rank change year-on-year -26 +9 +22
Contract jobs citing ITIL 61 93 92
As % of all contract jobs in the City of London 3.31% 4.52% 3.67%
As % of the Processes & Methodologies category 3.66% 4.91% 4.10%
Number of daily rates quoted 45 53 73
10th Percentile £251 £229 £225
25th Percentile £315 £400 £313
Median daily rate (50th Percentile) £496 £500 £530
Median % change year-on-year -0.90% -5.66% +0.95%
75th Percentile £585 £613 £638
90th Percentile £759 £727 £718
Central London median daily rate £496 £506 £505
% change year-on-year -2.12% +0.25% -0.25%
Number of hourly rates quoted 2 1 0
10th Percentile £21.40 - -
25th Percentile £22.26 £18.50 -
Median hourly rate £24.42 £19.00 -
Median % change year-on-year +28.51% - -
75th Percentile £25.85 £19.50 -
90th Percentile £26.28 - -
Central London median hourly rate £24.42 £19.00 £60.00
% change year-on-year +28.51% -68.33% -

All Process and Methodology Skills
City of London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,667 1,895 2,242
As % of all contract IT jobs advertised in the City of London 90.55% 92.17% 89.39%
Number of daily rates quoted 1,173 1,156 1,601
10th Percentile £338 £363 £363
25th Percentile £419 £464 £463
Median daily rate (50th Percentile) £540 £575 £575
Median % change year-on-year -6.09% - -0.86%
75th Percentile £675 £688 £688
90th Percentile £759 £788 £800
Central London median daily rate £550 £575 £575
% change year-on-year -4.35% - -
Number of hourly rates quoted 17 15 10
10th Percentile £20.02 £15.80 £17.00
25th Percentile £20.82 £22.00 £17.48
Median hourly rate £28.00 £42.50 £26.25
Median % change year-on-year -34.12% +61.90% -38.95%
75th Percentile £41.94 £102.25 £44.56
90th Percentile £54.95 £127.30 £74.13
Central London median hourly rate £26.31 £35.00 £26.00
% change year-on-year -24.84% +34.62% -35.80%

ITIL
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in the City of London.

ITIL job vacancy trend in the City of London

ITIL
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing ITIL.

Contractor daily rate distribution trend for jobs in the City of London citing ITIL

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 23 December 2025.

Daily rate histogram for ITIL in the City of London

ITIL
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL.

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL

ITIL
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (11.48%) Microsoft Exchange
1 7 (11.48%) SharePoint
2 1 (1.64%) CICS
2 1 (1.64%) Confluence
2 1 (1.64%) Skype for Business
Applications
1 2 (3.28%) Microsoft Excel
1 2 (3.28%) Microsoft Office
1 2 (3.28%) Microsoft PowerPoint
2 1 (1.64%) MS Visio
Business Applications
1 3 (4.92%) Remedy ITSM
2 1 (1.64%) ResourceLink
2 1 (1.64%) Salesforce CRM
2 1 (1.64%) Workday HCM
Cloud Services
1 25 (40.98%) Azure
2 19 (31.15%) Microsoft 365
3 11 (18.03%) AWS
4 9 (14.75%) Entra ID
5 4 (6.56%) OpenShift
6 3 (4.92%) IaaS
6 3 (4.92%) OneDrive
6 3 (4.92%) PaaS
7 2 (3.28%) Azure DevOps
7 2 (3.28%) Cloud Computing
7 2 (3.28%) Mimecast
7 2 (3.28%) Power Platform
7 2 (3.28%) PowerApps
7 2 (3.28%) SaaS
8 1 (1.64%) Azure Monitor
8 1 (1.64%) Nutanix
8 1 (1.64%) Power Automate
8 1 (1.64%) Rubrik
8 1 (1.64%) Salesforce Sales Cloud
8 1 (1.64%) Salesforce Service Cloud
Communications & Networking
1 11 (18.03%) Firewall
2 9 (14.75%) VPN
3 6 (9.84%) DHCP
3 6 (9.84%) DNS
4 5 (8.20%) Wi-Fi
5 3 (4.92%) LAN
5 3 (4.92%) WAN
6 2 (3.28%) SD-WAN
6 2 (3.28%) Softphone
6 2 (3.28%) Wireless
7 1 (1.64%) BGP
7 1 (1.64%) IPv4
7 1 (1.64%) IPv6
7 1 (1.64%) MPLS
7 1 (1.64%) Network Security
7 1 (1.64%) OSPF
7 1 (1.64%) Skype
7 1 (1.64%) SSH
7 1 (1.64%) WebEx
Database & Business Intelligence
1 2 (3.28%) SQL Server
2 1 (1.64%) Tableau
Development Applications
1 3 (4.92%) JIRA
2 2 (3.28%) Jenkins
3 1 (1.64%) Bitbucket
3 1 (1.64%) Git
3 1 (1.64%) GitLab
3 1 (1.64%) REST Assured
General
1 24 (39.34%) Finance
2 23 (37.70%) Social Skills
3 6 (9.84%) Analytical Skills
4 5 (8.20%) Banking
5 3 (4.92%) Financial Institution
5 3 (4.92%) Legal
6 2 (3.28%) Inclusion and Diversity
6 2 (3.28%) Law
6 2 (3.28%) Presentation Skills
6 2 (3.28%) Public Sector
6 2 (3.28%) Telecoms
7 1 (1.64%) Back Office
7 1 (1.64%) Documentation Skills
7 1 (1.64%) French Language
7 1 (1.64%) Influencing Skills
7 1 (1.64%) International Banking
7 1 (1.64%) Military
Job Titles
1 12 (19.67%) Analyst
2 9 (14.75%) Lead
2 9 (14.75%) Senior
3 8 (13.11%) Architect
4 7 (11.48%) Support Analyst
5 6 (9.84%) Desktop Analyst
5 6 (9.84%) Desktop Support
5 6 (9.84%) Desktop Support Analyst
5 6 (9.84%) Senior Analyst
5 6 (9.84%) Senior Desktop Analyst
5 6 (9.84%) Senior Desktop Support
5 6 (9.84%) Senior Desktop Support Analyst
5 6 (9.84%) Senior Support Analyst
6 5 (8.20%) Consultant
6 5 (8.20%) Service Manager
6 5 (8.20%) Support Engineer
7 4 (6.56%) 2nd Line Support
7 4 (6.56%) Service Desk Engineer
7 4 (6.56%) Solutions Architect
8 3 (4.92%) Lead Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (3.28%) Lightning Web Components
2 1 (1.64%) .NET
2 1 (1.64%) ADO
2 1 (1.64%) RESTful
2 1 (1.64%) Web Services
Miscellaneous
1 8 (13.11%) iPad
2 6 (9.84%) iPhone
2 6 (9.84%) Onboarding
3 4 (6.56%) Video Conferencing
4 3 (4.92%) Data Centre
5 2 (3.28%) CMDB
5 2 (3.28%) Hybrid Cloud
5 2 (3.28%) Management Information System
5 2 (3.28%) Product Ownership
5 2 (3.28%) Security Posture
5 2 (3.28%) Web Conferencing
6 1 (1.64%) Enterprise Software
6 1 (1.64%) Mainframe
6 1 (1.64%) Replication
6 1 (1.64%) Tandem
Operating Systems
1 28 (45.90%) Windows
2 8 (13.11%) Mac OS
2 8 (13.11%) Windows Server
3 5 (8.20%) Linux
4 3 (4.92%) Windows 10
5 1 (1.64%) Mac OS X
5 1 (1.64%) Unix
5 1 (1.64%) Windows Server 2012
5 1 (1.64%) Windows Server 2016
5 1 (1.64%) Windows Server 2019
5 1 (1.64%) zOS
Processes & Methodologies
1 20 (32.79%) ITSM
2 17 (27.87%) Service Management
3 15 (24.59%) Continuous Improvement
4 12 (19.67%) Customer Service
4 12 (19.67%) Service Delivery
4 12 (19.67%) Stakeholder Management
5 11 (18.03%) Roadmaps
6 10 (16.39%) Change Management
6 10 (16.39%) Problem-Solving
7 9 (14.75%) Stakeholder Engagement
8 7 (11.48%) Agile
8 7 (11.48%) Runbook
9 6 (9.84%) Customer Experience
9 6 (9.84%) Investment Management
9 6 (9.84%) Project Management
9 6 (9.84%) Release Management
10 5 (8.20%) Cybersecurity
10 5 (8.20%) Information Security
10 5 (8.20%) Performance Metrics
10 5 (8.20%) Process Improvement
Programming Languages
1 9 (14.75%) PowerShell
2 1 (1.64%) Apex Code
2 1 (1.64%) Bash
Qualifications
1 11 (18.03%) Microsoft Certification
2 9 (14.75%) Degree
3 7 (11.48%) Security Cleared
4 6 (9.84%) SC Cleared
5 4 (6.56%) ITIL Foundation Certificate
6 3 (4.92%) Computer Science Degree
7 2 (3.28%) Azure Certification
7 2 (3.28%) ITIL Certification
7 2 (3.28%) MCITP
8 1 (1.64%) A+ Certification
8 1 (1.64%) BPSS Clearance
8 1 (1.64%) CCNA
8 1 (1.64%) CCNP
8 1 (1.64%) Cisco Certification
8 1 (1.64%) CISSP
8 1 (1.64%) MCSA
8 1 (1.64%) Network+ Certification
8 1 (1.64%) PMI Certification
8 1 (1.64%) PMP
8 1 (1.64%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (18.03%) ISO/IEC 27001
2 10 (16.39%) SLA
3 7 (11.48%) GDPR
4 4 (6.56%) Cyber Essentials
5 3 (4.92%) COBIT
5 3 (4.92%) NIST
6 2 (3.28%) PCI DSS
6 2 (3.28%) Sarbanes-Oxley
7 1 (1.64%) COSO
7 1 (1.64%) Data Quality
7 1 (1.64%) ISO 9001
7 1 (1.64%) ISO/IEC 20000
7 1 (1.64%) QA
System Software
1 19 (31.15%) Active Directory
2 2 (3.28%) Virtual Machines
3 1 (1.64%) Hyper-V
3 1 (1.64%) RACF
3 1 (1.64%) Virtual Desktop
3 1 (1.64%) VMware Infrastructure
3 1 (1.64%) vSphere
Systems Management
1 15 (24.59%) Microsoft Intune
2 8 (13.11%) SCCM
3 3 (4.92%) Ansible
3 3 (4.92%) Terraform
4 2 (3.28%) SCOM
5 1 (1.64%) Grafana
5 1 (1.64%) OMEGAMON
Vendors
1 27 (44.26%) Microsoft
2 19 (31.15%) ServiceNow
3 5 (8.20%) VMware
4 3 (4.92%) Citrix
4 3 (4.92%) IBM
4 3 (4.92%) Polycom
4 3 (4.92%) Remedy
4 3 (4.92%) Salesforce
5 2 (3.28%) Cisco
5 2 (3.28%) Dynatrace
5 2 (3.28%) HP
5 2 (3.28%) LogicMonitor
5 2 (3.28%) Okta
5 2 (3.28%) Oracle
5 2 (3.28%) Tenable
6 1 (1.64%) Datto
6 1 (1.64%) ForeScout
6 1 (1.64%) Logitech
6 1 (1.64%) Workday
6 1 (1.64%) Zscaler