Period
to 21 February 2018

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
21 Feb 2018
Same period 2017 Same period 2016
Rank 66 55 33
Rank change year-on-year -11 -22 -2
Contract jobs citing ITIL 261 244 342
As % of all contract IT jobs advertised in the City of London 3.68% 3.96% 5.16%
As % of the Processes & Methodologies category 4.19% 4.55% 5.98%
Number of daily rates quoted 178 168 237
City of London median daily rate £425 £413 £401
Median daily rate % change year-on-year +3.03% +2.87% +0.12%
10th Percentile £193 £200 £187
90th Percentile £638 £600 £580
Central London median daily rate £425 £413 £401
% change year-on-year +3.03% +2.87% +0.25%
Number of hourly rates quoted 23 11 12
City of London median hourly rate £15.00 £16.33 £14.85
Median hourly rate % change year-on-year -8.12% +9.97% +2.38%
10th Percentile £11.56 £12.75 £11.50
90th Percentile £21.50 £47.50 £24.88
Central London median hourly rate £15.00 £16.33 £17.00
% change year-on-year -8.12% -3.97% +23.64%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6,233 5,365 5,722
As % of all contract IT jobs advertised in the City of London 87.81% 87.00% 86.27%
Number of daily rates quoted 4,966 4,270 4,573
City of London median daily rate £505 £488 £475
Median daily rate % change year-on-year +3.59% +2.63% +5.56%
10th Percentile £334 £313 £293
90th Percentile £688 £675 £650
Central London median daily rate £500 £475 £463
% change year-on-year +5.26% +2.70% +2.78%
Number of hourly rates quoted 72 52 59
City of London median hourly rate £18.70 £20.63 £21.13
Median hourly rate % change year-on-year -9.33% -2.39% +9.38%
10th Percentile £11.63 £13.74 £11.93
90th Percentile £41.65 £55.00 £51.90
Central London median hourly rate £20.25 £19.92 £21.13
% change year-on-year +1.66% -5.73% +17.39%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the City of London.

Contractor daily rate trend for ITIL in the City of London

ITIL
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 21 February 2018.

Contractor daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the City of London.

Contractor hourly rate trend for ITIL in the City of London

ITIL
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 21 February 2018.

Contractor hourly rate histogram for ITIL in the City of London

For the 6 months to 21 February 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 106 (40.61%) Finance
2 94 (36.02%) Windows
3 81 (31.03%) Microsoft
4 67 (25.67%) Active Directory
5 58 (22.22%) Service Management
6 48 (18.39%) Change Management
7 46 (17.62%) Agile Software Development
8 44 (16.86%) Banking
9 40 (15.33%) Windows Server
10 36 (13.79%) ITIL Certification
11 35 (13.41%) PRINCE2
12 34 (13.03%) Project Management
12 34 (13.03%) VMware
12 34 (13.03%) Incident Management
12 34 (13.03%) Office 365
13 33 (12.64%) Microsoft Office
14 31 (11.88%) Cisco
14 31 (11.88%) ITSM
14 31 (11.88%) Problem Management
15 30 (11.49%) ServiceNow
16 29 (11.11%) Analytical Skills
16 29 (11.11%) SQL
17 28 (10.73%) Security Cleared
18 27 (10.34%) SLA
19 26 (9.96%) Microsoft Certification
19 26 (9.96%) Microsoft Azure
20 25 (9.58%) Service Delivery
20 25 (9.58%) Stakeholder Management
21 24 (9.20%) Degree
22 23 (8.81%) Windows 7

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (6.51%) MS Exchange
2 7 (2.68%) IIS
2 7 (2.68%) SharePoint
3 5 (1.92%) Blackberry Enterprise Server
3 5 (1.92%) Tomcat
4 3 (1.15%) Confluence
5 2 (0.77%) Apache
5 2 (0.77%) Exchange Server 2007
5 2 (0.77%) Exchange Server 2010
5 2 (0.77%) SharePoint 2013
5 2 (0.77%) WebSphere
6 1 (0.38%) Apache Spark
6 1 (0.38%) Drupal
6 1 (0.38%) Exchange Server 2013
6 1 (0.38%) IBM Domino
6 1 (0.38%) IBM Notes
6 1 (0.38%) JBoss
6 1 (0.38%) Oracle Workflow
6 1 (0.38%) Skype for Business
Applications
1 33 (12.64%) Microsoft Office
2 8 (3.07%) MS Visio
3 6 (2.30%) Microsoft Excel
4 2 (0.77%) Microsoft Project
5 1 (0.38%) Microsoft PowerPoint
Business Applications
1 4 (1.53%) Dynamics CRM
1 4 (1.53%) Oracle EBS
1 4 (1.53%) Oracle EBS R12
2 3 (1.15%) Oracle Retail
3 2 (0.77%) Oracle Financials
3 2 (0.77%) PeopleSoft Financials
4 1 (0.38%) BusinessWorks
4 1 (0.38%) HFM
4 1 (0.38%) Remedy ITSM
Cloud Services
1 34 (13.03%) Office 365
2 26 (9.96%) Microsoft Azure
3 9 (3.45%) SaaS
4 7 (2.68%) Amazon AWS
4 7 (2.68%) PaaS
5 6 (2.30%) Mimecast
6 4 (1.53%) IaaS
7 2 (0.77%) Azure Active Directory
8 1 (0.38%) BlazeMeter
8 1 (0.38%) Cloud Computing
8 1 (0.38%) npm
8 1 (0.38%) OneDrive
8 1 (0.38%) Sauce Labs
Communications & Networking
1 20 (7.66%) Firewall
2 16 (6.13%) DNS
2 16 (6.13%) VPN
3 13 (4.98%) DHCP
4 11 (4.21%) WAN
5 10 (3.83%) Network Security
5 10 (3.83%) SAN
6 9 (3.45%) SSL
7 8 (3.07%) Intrusion Detection
8 6 (2.30%) TCP/IP
9 5 (1.92%) LAN
10 4 (1.53%) Internet
10 4 (1.53%) Intranet
10 4 (1.53%) NGN
10 4 (1.53%) Wireless
10 4 (1.53%) Wireshark
11 3 (1.15%) BGP
11 3 (1.15%) Cisco ASA
11 3 (1.15%) Cisco IOS
11 3 (1.15%) EIGRP
Database & Business Intelligence
1 15 (5.75%) SQL Server
2 7 (2.68%) SQL Server Reporting Services
3 3 (1.15%) Data Warehouse
3 3 (1.15%) MySQL
4 2 (0.77%) PostgreSQL
4 2 (0.77%) Relational Database
4 2 (0.77%) SQL Server 2008
4 2 (0.77%) SQL Server 2012
5 1 (0.38%) Amazon RDS
5 1 (0.38%) Apache Cassandra
5 1 (0.38%) Apache Hive
5 1 (0.38%) Big Data
5 1 (0.38%) Data Mart
5 1 (0.38%) Hadoop
5 1 (0.38%) IDOL
5 1 (0.38%) MongoDB
5 1 (0.38%) NoSQL
5 1 (0.38%) SQL Server 2005
5 1 (0.38%) SQL Server Analysis Services
5 1 (0.38%) SQL Server Integration Services
Development Applications
1 6 (2.30%) Maven
2 4 (1.53%) Git (software)
3 3 (1.15%) Jenkins
3 3 (1.15%) JIRA
3 3 (1.15%) Subversion
4 2 (0.77%) Atlassian Bamboo
4 2 (0.77%) Fiddler
4 2 (0.77%) MSI
4 2 (0.77%) PyCharm
5 1 (0.38%) Ant
5 1 (0.38%) IntelliJ
5 1 (0.38%) jMock
5 1 (0.38%) JUnit
5 1 (0.38%) LoadRunner
5 1 (0.38%) Selenium
5 1 (0.38%) Team Foundation Server
5 1 (0.38%) TeamCity
5 1 (0.38%) TestComplete
5 1 (0.38%) Visual Studio
5 1 (0.38%) Visual Studio Team System
General
1 106 (40.61%) Finance
2 44 (16.86%) Banking
3 15 (5.75%) Investment Banking
4 9 (3.45%) Legal
5 8 (3.07%) Telecoms
6 6 (2.30%) Law
7 5 (1.92%) German Language
7 5 (1.92%) Retail
8 3 (1.15%) Advertising
8 3 (1.15%) Front Office
9 2 (0.77%) Back Office
10 1 (0.38%) Electronics
10 1 (0.38%) International Banking
10 1 (0.38%) Local Government
10 1 (0.38%) Manufacturing
10 1 (0.38%) Marketing
10 1 (0.38%) Publishing
10 1 (0.38%) Spanish Language
Job Titles
1 81 (31.03%) Analyst
2 23 (8.81%) Business Analyst
3 20 (7.66%) Consultant
4 19 (7.28%) Desktop Support
5 17 (6.51%) Service Analyst
6 15 (5.75%) Developer
6 15 (5.75%) Support Analyst
7 13 (4.98%) Architect
7 13 (4.98%) Service Desk Analyst
8 11 (4.21%) Project Manager
8 11 (4.21%) Support Engineer
9 10 (3.83%) Service Manager
10 9 (3.45%) Applications Support
10 9 (3.45%) Break Fix Engineer
10 9 (3.45%) Hardware Engineer
10 9 (3.45%) IMAC Engineer
10 9 (3.45%) Infrastructure Manager
11 8 (3.07%) 2nd Line Support
11 8 (3.07%) Infrastructure Engineer
12 7 (2.68%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 17 (6.51%) Web Services
2 8 (3.07%) HTML
2 8 (3.07%) REST
3 7 (2.68%) .NET
4 6 (2.30%) SOAP
5 5 (1.92%) CSS
5 5 (1.92%) Spring
5 5 (1.92%) XML
6 4 (1.53%) FIX Protocol
6 4 (1.53%) LDAP
6 4 (1.53%) Software Packaging
7 3 (1.15%) AngularJS
7 3 (1.15%) HTML5
7 3 (1.15%) JDBC
7 3 (1.15%) jQuery
7 3 (1.15%) Middleware
7 3 (1.15%) ODBC
7 3 (1.15%) SAML
8 2 (0.77%) Flask
8 2 (0.77%) JSON
Miscellaneous
1 29 (11.11%) Analytical Skills
2 16 (6.13%) Computer Science
3 15 (5.75%) Data Centre
4 12 (4.60%) Management Information System
5 11 (4.21%) Blackberry
5 11 (4.21%) Fixed Income
6 9 (3.45%) Mobile App
7 6 (2.30%) Foreign Exchange (FX)
7 6 (2.30%) Microsoft Licensing
8 5 (1.92%) CMDB
8 5 (1.92%) Fintech
8 5 (1.92%) iPad
8 5 (1.92%) iPhone
8 5 (1.92%) NHS
8 5 (1.92%) PMI
9 4 (1.53%) Enterprise Software
9 4 (1.53%) Hedge funds
9 4 (1.53%) Wiki
10 3 (1.15%) Fat Client
10 3 (1.15%) Thin Client
Operating Systems
1 94 (36.02%) Windows
2 40 (15.33%) Windows Server
3 23 (8.81%) Windows 7
4 16 (6.13%) Linux
5 13 (4.98%) Windows 10
6 12 (4.60%) Unix
7 11 (4.21%) Windows Server 2008
8 8 (3.07%) Windows Server 2012
9 5 (1.92%) Windows 8
10 4 (1.53%) Android
11 3 (1.15%) Apple iOS
12 2 (0.77%) Windows 2000
12 2 (0.77%) Windows Server 2003
13 1 (0.38%) Mac OS
13 1 (0.38%) Mac OS X
13 1 (0.38%) Oracle Linux
13 1 (0.38%) Red Hat Enterprise Linux
13 1 (0.38%) Windows Mobile
13 1 (0.38%) Windows XP
Processes & Methodologies
1 58 (22.22%) Service Management
2 48 (18.39%) Change Management
3 46 (17.62%) Agile Software Development
4 35 (13.41%) PRINCE2
5 34 (13.03%) Incident Management
5 34 (13.03%) Project Management
6 31 (11.88%) ITSM
6 31 (11.88%) Problem Management
7 25 (9.58%) Service Delivery
7 25 (9.58%) Stakeholder Management
8 20 (7.66%) ITIL V3
9 18 (6.90%) Business Analysis
10 17 (6.51%) Asset Management
11 15 (5.75%) Migration
12 14 (5.36%) Six Sigma
13 13 (4.98%) Disaster Recovery
13 13 (4.98%) Information Security
13 13 (4.98%) Risk Management
14 12 (4.60%) Change Control
14 12 (4.60%) Configuration Management
Programming Languages
1 29 (11.11%) SQL
2 20 (7.66%) Java
2 20 (7.66%) PowerShell
3 15 (5.75%) JavaScript
4 13 (4.98%) Python
5 11 (4.21%) C#
6 9 (3.45%) VB
7 8 (3.07%) Bash Shell
8 6 (2.30%) VBScript
9 5 (1.92%) T-SQL
10 4 (1.53%) C
10 4 (1.53%) C++
10 4 (1.53%) Korn
11 3 (1.15%) Perl
11 3 (1.15%) PHP
12 2 (0.77%) R
12 2 (0.77%) Ruby
12 2 (0.77%) Shell Script
13 1 (0.38%) XPath
Qualifications
1 36 (13.79%) ITIL Certification
2 28 (10.73%) Security Cleared
3 26 (9.96%) Microsoft Certification
4 24 (9.20%) Degree
5 17 (6.51%) MCSE
6 16 (6.13%) DV Cleared
7 15 (5.75%) Cisco Certification
7 15 (5.75%) CISSP
8 10 (3.83%) CCNA
8 10 (3.83%) VMware Certified Professional (VCP)
9 9 (3.45%) CISM
10 8 (3.07%) CISA
10 8 (3.07%) MCP
10 8 (3.07%) SC Cleared
11 7 (2.68%) APMP
11 7 (2.68%) CBAP
11 7 (2.68%) Computer Science Degree
11 7 (2.68%) ISEB
12 6 (2.30%) PMI Certification
13 5 (1.92%) CCNP
Quality Assurance & Compliance
1 27 (10.34%) SLA
2 10 (3.83%) GDPR
3 9 (3.45%) COBIT
4 6 (2.30%) QA
5 4 (1.53%) ISO/IEC 27001
6 2 (0.77%) Data Quality
6 2 (0.77%) ISO/IEC 20000
6 2 (0.77%) PMO
7 1 (0.38%) HMG Security Policy Framework
7 1 (0.38%) Sarbanes-Oxley
7 1 (0.38%) SEPA
7 1 (0.38%) Solvency II
System Software
1 67 (25.67%) Active Directory
2 23 (8.81%) VMware Infrastructure
3 17 (6.51%) Hyper-V
4 6 (2.30%) Microsoft App-V
5 5 (1.92%) XenApp
6 4 (1.53%) Virtual Machines
7 3 (1.15%) Virtual Desktop
7 3 (1.15%) vSphere
8 2 (0.77%) Docker
9 1 (0.38%) BitLocker
9 1 (0.38%) VMware ESXi
9 1 (0.38%) XenDesktop
Systems Management
1 17 (6.51%) SCCM
2 6 (2.30%) Backup Exec
2 6 (2.30%) NetBackup
2 6 (2.30%) Single Sign-On
3 5 (1.92%) Nessus
4 4 (1.53%) EMC NetWorker
4 4 (1.53%) SCOM
5 3 (1.15%) Ansible
5 3 (1.15%) Puppet
6 2 (0.77%) Forefront Identity Manager
6 2 (0.77%) Systems Management Server (SMS)
7 1 (0.38%) CA Service Virtualization
7 1 (0.38%) Cacti
7 1 (0.38%) DameWare
7 1 (0.38%) Grafana
7 1 (0.38%) HP UCMDB
7 1 (0.38%) Kibana
7 1 (0.38%) logstash
7 1 (0.38%) MAILsweeper
7 1 (0.38%) Nagios
Vendors
1 81 (31.03%) Microsoft
2 34 (13.03%) VMware
3 31 (11.88%) Cisco
4 30 (11.49%) ServiceNow
5 16 (6.13%) Citrix
6 14 (5.36%) Oracle
7 12 (4.60%) CheckPoint
8 11 (4.21%) HP
9 9 (3.45%) Ivanti
10 8 (3.07%) Bloomberg
10 8 (3.07%) Remedy
11 7 (2.68%) McAfee
11 7 (2.68%) Palo Alto
12 6 (2.30%) EMC
12 6 (2.30%) NetApp
12 6 (2.30%) Qualys
12 6 (2.30%) Sophos
12 6 (2.30%) Splunk
12 6 (2.30%) Veeam
13 5 (1.92%) Juniper