Period
to 11 November 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 11 November 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
11 Nov 2019
Same period 2018 Same period 2017
Rank 54 50 59
Rank change year-on-year -4 +9 -18
Contract jobs citing ITIL 230 315 282
As % of all contract IT jobs advertised in the City of London 3.94% 4.57% 3.98%
As % of the Processes & Methodologies category 4.38% 5.23% 4.43%
Number of daily rates quoted 151 227 201
City of London median daily rate £425 £400 £425
Median daily rate % change year-on-year +6.25% -5.88% -
10th Percentile £200 £128 £208
90th Percentile £594 £580 £588
Central London median daily rate £443 £425 £425
% change year-on-year +4.12% - -
Number of hourly rates quoted 15 29 17
City of London median hourly rate £20.83 £19.25 £15.00
Median hourly rate % change year-on-year +8.21% +28.33% -8.12%
10th Percentile £11.40 £13.00 £13.31
90th Percentile £26.65 £25.85 £17.10
Central London median hourly rate £20.83 £19.25 £15.00
% change year-on-year +8.21% +28.33% -7.12%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 5,246 6,025 6,366
As % of all contract IT jobs advertised in the City of London 89.83% 87.33% 89.85%
Number of daily rates quoted 4,119 4,792 5,054
City of London median daily rate £525 £510 £505
Median daily rate % change year-on-year +2.94% +0.99% +6.32%
10th Percentile £325 £325 £325
90th Percentile £688 £675 £688
Central London median daily rate £513 £500 £500
% change year-on-year +2.50% - +5.26%
Number of hourly rates quoted 56 95 60
City of London median hourly rate £19.75 £19.00 £18.70
Median hourly rate % change year-on-year +3.95% +1.60% -6.12%
10th Percentile £12.02 £13.13 £13.31
90th Percentile £53.00 £30.80 £30.83
Central London median hourly rate £20.83 £19.00 £19.00
% change year-on-year +9.63% - -

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the City of London.

Contractor daily rate trend for ITIL in the City of London

ITIL
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 11 November 2019.

Contractor daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the City of London.

Contractor hourly rate trend for ITIL in the City of London

ITIL
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 11 November 2019.

Contractor hourly rate histogram for ITIL in the City of London

ITIL
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the City of London region over the 6 months to 11 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +29 3 £300 -
ITIL
Central London

For the 6 months to 11 November 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 97 (42.17%) Windows
2 91 (39.57%) Microsoft
3 76 (33.04%) Finance
4 62 (26.96%) Active Directory
5 52 (22.61%) Service Management
6 48 (20.87%) ITSM
7 45 (19.57%) Office 365
8 44 (19.13%) Microsoft Office
9 42 (18.26%) Windows 10
10 41 (17.83%) ServiceNow
11 39 (16.96%) Service Delivery
12 36 (15.65%) VMware
13 31 (13.48%) Windows Server
14 30 (13.04%) Incident Management
15 29 (12.61%) Citrix
16 28 (12.17%) Cisco
16 28 (12.17%) Change Management
17 27 (11.74%) Firewall
17 27 (11.74%) Agile Software Development
17 27 (11.74%) PowerShell
18 26 (11.30%) ITIL Certification
19 25 (10.87%) Microsoft Certification
19 25 (10.87%) Linux
19 25 (10.87%) Security Cleared
19 25 (10.87%) Banking
20 24 (10.43%) SCCM
20 24 (10.43%) Windows 7
21 23 (10.00%) VMware Infrastructure
22 21 (9.13%) Azure
22 21 (9.13%) AWS

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (6.09%) MS Exchange
2 9 (3.91%) Confluence
2 9 (3.91%) SharePoint
2 9 (3.91%) Skype for Business
3 3 (1.30%) CMS
3 3 (1.30%) Exchange Server 2007
3 3 (1.30%) Exchange Server 2010
3 3 (1.30%) MS Project Server
3 3 (1.30%) Tomcat
4 2 (0.87%) Apache
4 2 (0.87%) Blackberry Enterprise Server
4 2 (0.87%) WebLogic
4 2 (0.87%) WebSphere
5 1 (0.43%) IIS
5 1 (0.43%) Oracle Workflow
5 1 (0.43%) WebSphere Application Server
Applications
1 44 (19.13%) Microsoft Office
2 4 (1.74%) Microsoft Excel
3 3 (1.30%) Microsoft Project
4 2 (0.87%) Microsoft PowerPoint
5 1 (0.43%) MS Visio
Business Applications
1 9 (3.91%) Elite 3E
2 3 (1.30%) Dynamics CRM
3 2 (0.87%) Dynamics NAV
3 2 (0.87%) Remedy ITSM
4 1 (0.43%) Academy Housing
4 1 (0.43%) Cognos Business Intelligence
4 1 (0.43%) OPENContractor
4 1 (0.43%) OPENHousing
4 1 (0.43%) Oracle Assets
4 1 (0.43%) Oracle EBS
4 1 (0.43%) Oracle EBS R12
4 1 (0.43%) Oracle Financials
4 1 (0.43%) Oracle General Ledger
4 1 (0.43%) Oracle iProcurement
4 1 (0.43%) Oracle Payables
4 1 (0.43%) Oracle Receivables
4 1 (0.43%) Oracle Retail
4 1 (0.43%) PeopleSoft Financials
Cloud Services
1 45 (19.57%) Office 365
2 21 (9.13%) AWS
2 21 (9.13%) Azure
3 7 (3.04%) Virtual Private Cloud
4 6 (2.61%) Datadog
5 4 (1.74%) Mimecast
6 3 (1.30%) Amazon EC2
6 3 (1.30%) Amazon S3
6 3 (1.30%) AWS CloudFormation
6 3 (1.30%) Azure Active Directory
6 3 (1.30%) Azure ExpressRoute
6 3 (1.30%) Cloud Computing
6 3 (1.30%) CloudFront
6 3 (1.30%) OneDrive
7 2 (0.87%) Amazon ECS
7 2 (0.87%) Amazon SQS
7 2 (0.87%) AWS CodePipeline
7 2 (0.87%) AWS Fargate
7 2 (0.87%) PaaS
7 2 (0.87%) Serverless
Communications & Networking
1 27 (11.74%) Firewall
2 21 (9.13%) WAN
3 20 (8.70%) VPN
4 19 (8.26%) DNS
5 18 (7.83%) LAN
6 13 (5.65%) BGP
6 13 (5.65%) DHCP
7 11 (4.78%) Network Security
8 10 (4.35%) OSPF
8 10 (4.35%) SAN
8 10 (4.35%) Skype
9 9 (3.91%) Cisco IOS
9 9 (3.91%) VoIP
10 8 (3.48%) Cisco ASA
10 8 (3.48%) Internet
10 8 (3.48%) IP Telephony
10 8 (3.48%) NX-OS
10 8 (3.48%) Wireless
11 7 (3.04%) TCP/IP
12 6 (2.61%) WLAN
Database & Business Intelligence
1 17 (7.39%) SQL Server
2 11 (4.78%) SQL Server Reporting Services
3 7 (3.04%) Oracle Database
4 6 (2.61%) Oracle Database 12c
5 2 (0.87%) Amazon DynamoDB
5 2 (0.87%) Crystal Reports
5 2 (0.87%) MySQL
5 2 (0.87%) NoSQL
5 2 (0.87%) Oracle Database 11g
5 2 (0.87%) PostgreSQL
5 2 (0.87%) Redis
5 2 (0.87%) Relational Database
5 2 (0.87%) SQL Server 2012
5 2 (0.87%) SQL Server Analysis Services
5 2 (0.87%) SQL Server Integration Services
6 1 (0.43%) BusinessObjects
6 1 (0.43%) Data Warehouse
6 1 (0.43%) MS Access
6 1 (0.43%) Oracle Reports
6 1 (0.43%) VLDB
Development Applications
1 18 (7.83%) JIRA
2 9 (3.91%) Git (software)
3 7 (3.04%) Jenkins
4 6 (2.61%) Sonatype Nexus
5 5 (2.17%) MSI
5 5 (2.17%) WinDbg
6 4 (1.74%) InstallShield
7 3 (1.30%) VSS/SourceSafe
8 2 (0.87%) Cucumber
8 2 (0.87%) Gradle
8 2 (0.87%) Selenium
9 1 (0.43%) Burp Suite
9 1 (0.43%) IBM UrbanCode
9 1 (0.43%) Oracle Forms
9 1 (0.43%) PowerBuilder
9 1 (0.43%) SonarQube
9 1 (0.43%) Subversion
General
1 76 (33.04%) Finance
2 25 (10.87%) Banking
3 16 (6.96%) Public Sector
4 12 (5.22%) Legal
5 7 (3.04%) Law
6 6 (2.61%) Investment Banking
7 5 (2.17%) Telecoms
8 4 (1.74%) Financial Institution
8 4 (1.74%) Publishing
9 3 (1.30%) Retail
10 2 (0.87%) Advertising
10 2 (0.87%) Front Office
10 2 (0.87%) Housing Association
11 1 (0.43%) Local Government
11 1 (0.43%) Pharmaceutical
11 1 (0.43%) Police
Job Titles
1 41 (17.83%) Analyst
2 31 (13.48%) Support Engineer
3 21 (9.13%) Service Analyst
4 19 (8.26%) Desktop Support
4 19 (8.26%) Support Analyst
5 17 (7.39%) Desktop Engineer
5 17 (7.39%) Network Engineer
5 17 (7.39%) Service Manager
6 15 (6.52%) IT Analyst
7 14 (6.09%) Applications Support
8 13 (5.65%) Applications Engineer
8 13 (5.65%) Architect
8 13 (5.65%) Desktop Support Engineer
9 12 (5.22%) Service Desk Analyst
10 11 (4.78%) IT Support
11 9 (3.91%) 2nd Line Support
11 9 (3.91%) Applications Support Engineer
11 9 (3.91%) Consultant
11 9 (3.91%) DBA
11 9 (3.91%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 12 (5.22%) Web Services
2 8 (3.48%) Node.js
3 6 (2.61%) JSON
4 3 (1.30%) .NET
5 2 (0.87%) HTML
5 2 (0.87%) Middleware
5 2 (0.87%) XML
6 1 (0.43%) .NET Framework
6 1 (0.43%) Ajax
6 1 (0.43%) AngularJS
6 1 (0.43%) FIX Protocol
6 1 (0.43%) ODBC
6 1 (0.43%) REST
6 1 (0.43%) RESTful
6 1 (0.43%) SAML
6 1 (0.43%) SOAP
Miscellaneous
1 16 (6.96%) Analytical Skills
2 14 (6.09%) Blackberry
3 10 (4.35%) Management Information System
4 9 (3.91%) Data Centre
5 8 (3.48%) CMDB
5 8 (3.48%) Self-Motivation
6 6 (2.61%) User Experience
7 5 (2.17%) Video Conferencing
8 4 (1.74%) iPhone
8 4 (1.74%) Public Cloud
8 4 (1.74%) Smartphone
8 4 (1.74%) Virtual Team
9 3 (1.30%) BYOD
9 3 (1.30%) iPad
9 3 (1.30%) NHS
10 2 (0.87%) Equities
10 2 (0.87%) Foreign Exchange (FX)
10 2 (0.87%) PMI
10 2 (0.87%) Replication
10 2 (0.87%) Taxonomies
Operating Systems
1 97 (42.17%) Windows
2 42 (18.26%) Windows 10
3 31 (13.48%) Windows Server
4 25 (10.87%) Linux
5 24 (10.43%) Windows 7
6 13 (5.65%) Red Hat Enterprise Linux
7 11 (4.78%) Unix
8 9 (3.91%) Mac OS
8 9 (3.91%) Mac OS X
8 9 (3.91%) Windows Server 2008
9 6 (2.61%) Android
9 6 (2.61%) Debian
9 6 (2.61%) openSUSE
9 6 (2.61%) Ubuntu
9 6 (2.61%) Windows Server 2012
10 3 (1.30%) Apple iOS
11 2 (0.87%) CentOS
11 2 (0.87%) Solaris
12 1 (0.43%) Windows 8
Processes & Methodologies
1 52 (22.61%) Service Management
2 48 (20.87%) ITSM
3 39 (16.96%) Service Delivery
4 30 (13.04%) Incident Management
5 28 (12.17%) Change Management
6 27 (11.74%) Agile Software Development
7 21 (9.13%) Problem Management
8 20 (8.70%) ITIL V3
8 20 (8.70%) Project Management
9 18 (7.83%) Root Cause Analysis
10 17 (7.39%) Configuration Management
10 17 (7.39%) Infrastructure Engineering
10 17 (7.39%) Migration
11 15 (6.52%) DevOps
12 14 (6.09%) Problem-Solving
13 13 (5.65%) Document Management
13 13 (5.65%) Information Security
14 12 (5.22%) Service Design
14 12 (5.22%) Stakeholder Management
15 11 (4.78%) CRM
Programming Languages
1 27 (11.74%) PowerShell
2 21 (9.13%) Python
3 17 (7.39%) Perl
3 17 (7.39%) SQL
4 13 (5.65%) Ruby
5 11 (4.78%) Java
6 10 (4.35%) JavaScript
7 9 (3.91%) Bash Shell
7 9 (3.91%) VBScript
8 4 (1.74%) VB
9 2 (0.87%) PL/SQL
9 2 (0.87%) Shell Script
9 2 (0.87%) T-SQL
10 1 (0.43%) Objective-C
10 1 (0.43%) VB6
Qualifications
1 26 (11.30%) ITIL Certification
2 25 (10.87%) Microsoft Certification
2 25 (10.87%) Security Cleared
3 21 (9.13%) Degree
4 15 (6.52%) SC Cleared
5 14 (6.09%) Cisco Certification
5 14 (6.09%) ITIL Foundation Certificate
5 14 (6.09%) MCSE
6 8 (3.48%) MCSA
7 7 (3.04%) CCNP
8 6 (2.61%) MCP
8 6 (2.61%) OCP
8 6 (2.61%) Oracle Certification
8 6 (2.61%) RHCE
9 5 (2.17%) OCA
10 4 (1.74%) A+ Certification
10 4 (1.74%) PMI Certification
10 4 (1.74%) PRINCE2 Certification
11 3 (1.30%) DV Cleared
11 3 (1.30%) PMP
Quality Assurance & Compliance
1 18 (7.83%) SLA
2 10 (4.35%) ISO/IEC 27001
3 9 (3.91%) COBIT
3 9 (3.91%) NIST
4 2 (0.87%) PCI DSS
4 2 (0.87%) PMO
4 2 (0.87%) QA
5 1 (0.43%) Data Quality
5 1 (0.43%) DICOM
5 1 (0.43%) GDPR
5 1 (0.43%) HL7
5 1 (0.43%) ISAE 3402
5 1 (0.43%) ISO 9001
5 1 (0.43%) ITGC
5 1 (0.43%) NCSC
5 1 (0.43%) SSAE 16
System Software
1 62 (26.96%) Active Directory
2 23 (10.00%) VMware Infrastructure
3 16 (6.96%) XenApp
4 11 (4.78%) XenDesktop
5 6 (2.61%) Oracle RAC
5 6 (2.61%) vSphere
6 5 (2.17%) Hyper-V
6 5 (2.17%) ProxySG
6 5 (2.17%) Virtual Machines
7 4 (1.74%) DFS Replication
7 4 (1.74%) Microsoft App-V
7 4 (1.74%) VMware ESXi
7 4 (1.74%) Xen
8 3 (1.30%) VMware Server
9 2 (0.87%) Docker
9 2 (0.87%) VMware Workstation
10 1 (0.43%) NFS
10 1 (0.43%) vCloud
10 1 (0.43%) Virtual Desktop
Systems Management
1 24 (10.43%) SCCM
2 7 (3.04%) Data Guard
2 7 (3.04%) Opscode Chef
3 6 (2.61%) Microsoft Intune
3 6 (2.61%) Nessus
3 6 (2.61%) Perfmon
3 6 (2.61%) Suricata
4 5 (2.17%) HP Fortify
4 5 (2.17%) Jamf Pro
4 5 (2.17%) Oracle RMAN
5 4 (1.74%) Backup Exec
5 4 (1.74%) SCOM
5 4 (1.74%) WSUS
5 4 (1.74%) XenMobile
6 3 (1.30%) Nagios
7 2 (0.87%) Check_MK
7 2 (0.87%) Cisco CUCM
7 2 (0.87%) FortiGate
7 2 (0.87%) Kubernetes
8 1 (0.43%) AirWatch
Vendors
1 91 (39.57%) Microsoft
2 41 (17.83%) ServiceNow
3 36 (15.65%) VMware
4 29 (12.61%) Citrix
5 28 (12.17%) Cisco
6 16 (6.96%) Oracle
7 11 (4.78%) HP
7 11 (4.78%) Qualys
8 10 (4.35%) iManage
8 10 (4.35%) Splunk
9 9 (3.91%) Bloomberg
9 9 (3.91%) LexisNexis
9 9 (3.91%) Reuters
10 8 (3.48%) F5
10 8 (3.48%) Red Hat
11 7 (3.04%) Adobe
11 7 (3.04%) Apple
11 7 (3.04%) Blue Coat
11 7 (3.04%) Salesforce.com
12 6 (2.61%) CheckPoint