Period
to 30 May 2020

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 30 May 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
Central London > City of London
6 months to
30 May 2020
Same period 2019 Same period 2018
Rank 60 56 65
Rank change year-on-year -4 +9 -4
Contract jobs citing ITIL 108 268 266
As % of all contract jobs advertised in the City of London 3.53% 4.17% 3.85%
As % of the Processes & Methodologies category 4.05% 4.66% 4.35%
Number of daily rates quoted 72 221 193
Median daily rate £450 £475 £438
Median daily rate % change year-on-year -5.26% +8.57% +2.94%
10th Percentile £139 £160 £167
90th Percentile £575 £600 £625
Central London median daily rate £400 £475 £450
% change year-on-year -15.79% +5.56% +1.98%
Number of hourly rates quoted 14 8 27
Median hourly rate £15.50 £18.28 £15.50
Median hourly rate % change year-on-year -15.18% +17.90% +9.58%
10th Percentile £12.42 £12.76 £11.81
90th Percentile £35.00 £33.75 £21.50
Central London median hourly rate £15.50 £19.00 £17.50
% change year-on-year -18.42% +8.57% +22.19%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 2,665 5,752 6,117
As % of all contract IT jobs advertised in the City of London 87.18% 89.54% 88.58%
Number of daily rates quoted 1,894 4,435 4,842
Median daily rate £513 £525 £505
Median daily rate % change year-on-year -2.38% +3.96% +1.00%
10th Percentile £331 £350 £325
90th Percentile £675 £675 £688
Central London median daily rate £500 £525 £500
% change year-on-year -4.76% +5.00% +4.17%
Number of hourly rates quoted 60 60 96
Median hourly rate £30.50 £20.57 £19.13
Median hourly rate % change year-on-year +48.26% +7.57% +7.14%
10th Percentile £12.42 £11.25 £12.50
90th Percentile £52.28 £56.50 £38.48
Median hourly rate £35.00 £20.65 £20.00
% change year-on-year +69.53% +3.23% +25.00%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing ITIL in the City of London.

Daily rate trend for ITIL in the City of London

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 30 May 2020.

Daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing ITIL in the City of London.

Hourly rate trend for ITIL in the City of London

ITIL
Hourly Rate Histogram in the City of London

Hourly rate distribution of jobs citing ITIL in the City of London over the 6 months to 30 May 2020.

Hourly rate histogram for ITIL in the City of London

For the 6 months to 30 May 2020, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 39 (36.11%) Windows
2 33 (30.56%) Active Directory
3 26 (24.07%) Microsoft
3 26 (24.07%) Finance
4 21 (19.44%) Problem-Solving
5 19 (17.59%) Service Management
6 18 (16.67%) Office 365
7 17 (15.74%) Windows 10
7 17 (15.74%) ITSM
7 17 (15.74%) Agile Software Development
8 16 (14.81%) Public Sector
9 15 (13.89%) Azure
10 14 (12.96%) Windows Server
10 14 (12.96%) Microsoft Office
11 13 (12.04%) SQL
11 13 (12.04%) VMware
12 12 (11.11%) ServiceNow
13 11 (10.19%) PowerShell
13 11 (10.19%) Incident Management
13 11 (10.19%) Citrix
13 11 (10.19%) ITIL Certification
14 10 (9.26%) Linux
14 10 (9.26%) Unix
14 10 (9.26%) SCCM
14 10 (9.26%) ITIL V3
15 9 (8.33%) Analytical Skills
15 9 (8.33%) Blackberry
15 9 (8.33%) Project Management
15 9 (8.33%) Banking
16 8 (7.41%) Management Information System

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.63%) SharePoint
2 4 (3.70%) Apache
2 4 (3.70%) Tomcat
2 4 (3.70%) WebLogic
3 3 (2.78%) Confluence
4 2 (1.85%) CMS
4 2 (1.85%) MS Exchange
5 1 (0.93%) Exchange Server 2010
5 1 (0.93%) Exchange Server 2013
5 1 (0.93%) Moodle
5 1 (0.93%) NetWeaver
5 1 (0.93%) Oracle SOA Suite
5 1 (0.93%) SAS
Applications
1 14 (12.96%) Microsoft Office
2 6 (5.56%) Microsoft Excel
3 4 (3.70%) Microsoft PowerPoint
4 1 (0.93%) Photoshop
Business Applications
1 2 (1.85%) FLEXCUBE
2 1 (0.93%) Remedy ITSM
2 1 (0.93%) SAP BPC
Cloud Services
1 18 (16.67%) Office 365
2 15 (13.89%) Azure
3 7 (6.48%) AWS
4 3 (2.78%) IaaS
5 2 (1.85%) Mimecast
5 2 (1.85%) Power Platform
6 1 (0.93%) GCP
6 1 (0.93%) OneDrive
Communications & Networking
1 7 (6.48%) DNS
2 6 (5.56%) TCP/IP
3 5 (4.63%) LAN
3 5 (4.63%) Network Security
4 4 (3.70%) DHCP
4 4 (3.70%) Firewall
5 3 (2.78%) SAN
5 3 (2.78%) WAN
6 2 (1.85%) HTTP
6 2 (1.85%) NetScaler
6 2 (1.85%) SSL
6 2 (1.85%) Unified Communications
7 1 (0.93%) Cisco ASA
7 1 (0.93%) F5 BIG-IP LTM
7 1 (0.93%) NAS
7 1 (0.93%) NetScreen
7 1 (0.93%) Skype
7 1 (0.93%) VoIP
7 1 (0.93%) VPN
7 1 (0.93%) WebEx
Database & Business Intelligence
1 5 (4.63%) SQL Server
2 3 (2.78%) MySQL
3 2 (1.85%) Oracle Database
3 2 (1.85%) Oracle Database 12c
3 2 (1.85%) Oracle Exadata
3 2 (1.85%) Power BI
3 2 (1.85%) SQL Server 2016
4 1 (0.93%) Base SAS
4 1 (0.93%) Big Data
4 1 (0.93%) BusinessObjects XI
4 1 (0.93%) Data Warehouse
4 1 (0.93%) NoSQL
4 1 (0.93%) Oracle ODI
4 1 (0.93%) Pentaho
4 1 (0.93%) QlikView
4 1 (0.93%) SAS Data Integration Studio
4 1 (0.93%) SAS EBI
4 1 (0.93%) SQL Server 2008
4 1 (0.93%) SQL Server 2012
4 1 (0.93%) SQL Server 2014
Development Applications
1 4 (3.70%) JIRA
2 3 (2.78%) Jenkins
3 2 (1.85%) Atlassian Bamboo
3 2 (1.85%) Selenium
4 1 (0.93%) eggPlant
4 1 (0.93%) Git (software)
4 1 (0.93%) GitLab
4 1 (0.93%) Metasploit
4 1 (0.93%) Oracle APEX
4 1 (0.93%) Subversion
4 1 (0.93%) Team Foundation Server
General
1 26 (24.07%) Finance
2 16 (14.81%) Public Sector
3 9 (8.33%) Banking
4 6 (5.56%) Legal
5 2 (1.85%) Billing
5 2 (1.85%) International Banking
5 2 (1.85%) Italian Language
5 2 (1.85%) Law
6 1 (0.93%) Advertising
6 1 (0.93%) French Language
6 1 (0.93%) Front Office
6 1 (0.93%) German Language
6 1 (0.93%) Investment Banking
6 1 (0.93%) Japanese Language
6 1 (0.93%) Local Government
6 1 (0.93%) Marketing
6 1 (0.93%) Retail Banking
6 1 (0.93%) Spanish Language
6 1 (0.93%) Telecoms
Job Titles
1 39 (36.11%) Analyst
2 16 (14.81%) Service Analyst
2 16 (14.81%) Support Analyst
3 13 (12.04%) Service Desk Analyst
4 8 (7.41%) IT Analyst
4 8 (7.41%) Support Engineer
5 7 (6.48%) Applications Support
5 7 (6.48%) Infrastructure Engineer
6 6 (5.56%) Applications Support Analyst
6 6 (5.56%) IT Support
6 6 (5.56%) Project Manager
6 6 (5.56%) Service Manager
7 5 (4.63%) Citrix Engineer
7 5 (4.63%) Legal Analyst
7 5 (4.63%) Server Engineer
8 4 (3.70%) Desktop Analyst
8 4 (3.70%) Desktop Support
8 4 (3.70%) Desktop Support Analyst
8 4 (3.70%) Transition Manager
8 4 (3.70%) Windows Engineer
Libraries, Frameworks & Software Standards
1 5 (4.63%) Middleware
2 4 (3.70%) REST
3 3 (2.78%) LAMP
3 3 (2.78%) SOAP
3 3 (2.78%) Spring
3 3 (2.78%) XML
4 2 (1.85%) HTML
4 2 (1.85%) Oracle GoldenGate
4 2 (1.85%) Spring Boot
4 2 (1.85%) Web Services
5 1 (0.93%) .NET
5 1 (0.93%) Ajax
5 1 (0.93%) AngularJS
5 1 (0.93%) CSS
5 1 (0.93%) LDAP
5 1 (0.93%) Regular Expression
5 1 (0.93%) Twitter Bootstrap
5 1 (0.93%) XBRL
5 1 (0.93%) X-Windows
Miscellaneous
1 9 (8.33%) Analytical Skills
1 9 (8.33%) Blackberry
2 8 (7.41%) Management Information System
2 8 (7.41%) Self-Motivation
3 6 (5.56%) NHS
4 4 (3.70%) Data Centre
4 4 (3.70%) Enterprise Software
5 3 (2.78%) Data Structures
5 3 (2.78%) e-Learning
6 2 (1.85%) CMDB
6 2 (1.85%) Digital Media
6 2 (1.85%) Foreign Exchange (FX)
6 2 (1.85%) Replication
6 2 (1.85%) SWIFT
6 2 (1.85%) Taxonomies
6 2 (1.85%) Video on Demand
6 2 (1.85%) Video\Live Streaming
6 2 (1.85%) Wiki
7 1 (0.93%) Fat Client
7 1 (0.93%) Social Network
Operating Systems
1 39 (36.11%) Windows
2 17 (15.74%) Windows 10
3 14 (12.96%) Windows Server
4 10 (9.26%) Linux
4 10 (9.26%) Unix
5 8 (7.41%) Windows 7
6 7 (6.48%) Apple iOS
7 6 (5.56%) Windows Server 2008
8 5 (4.63%) Windows Server 2016
9 4 (3.70%) Windows Server 2012
10 2 (1.85%) Red Hat Enterprise Linux
10 2 (1.85%) Solaris
11 1 (0.93%) Mac OS X
11 1 (0.93%) Oracle Linux
11 1 (0.93%) Ubuntu
11 1 (0.93%) Windows Server 2003
11 1 (0.93%) Windows Server 2019
11 1 (0.93%) Windows XP
Processes & Methodologies
1 21 (19.44%) Problem-Solving
2 19 (17.59%) Service Management
3 17 (15.74%) Agile Software Development
3 17 (15.74%) ITSM
4 11 (10.19%) Incident Management
5 10 (9.26%) ITIL V3
6 9 (8.33%) Project Management
7 8 (7.41%) DevOps
7 8 (7.41%) Infrastructure Engineering
7 8 (7.41%) Project Delivery
7 8 (7.41%) Stakeholder Management
7 8 (7.41%) Time Management
8 7 (6.48%) Change Management
8 7 (6.48%) PRINCE2
9 6 (5.56%) Continuous Improvement
9 6 (5.56%) Information Security
9 6 (5.56%) Service Delivery
10 5 (4.63%) High Availability
10 5 (4.63%) Problem Management
10 5 (4.63%) Service Design
Programming Languages
1 13 (12.04%) SQL
2 11 (10.19%) PowerShell
3 6 (5.56%) Java
4 4 (3.70%) VBScript
5 3 (2.78%) PHP
6 2 (1.85%) Perl
6 2 (1.85%) PL/SQL
6 2 (1.85%) Python
7 1 (0.93%) ABAP
7 1 (0.93%) C++
7 1 (0.93%) JavaScript
7 1 (0.93%) SAS Macro
7 1 (0.93%) Shell Script
7 1 (0.93%) VB.NET
7 1 (0.93%) VBA
Qualifications
1 11 (10.19%) ITIL Certification
2 6 (5.56%) Degree
3 5 (4.63%) Cisco Certification
4 4 (3.70%) ITIL Foundation Certificate
4 4 (3.70%) Security Cleared
5 3 (2.78%) Microsoft Certification
5 3 (2.78%) PMP
6 2 (1.85%) (ISC)2 CCSP
6 2 (1.85%) CCNA
6 2 (1.85%) CCSP
6 2 (1.85%) CISM
6 2 (1.85%) MCSA
6 2 (1.85%) MCSE
6 2 (1.85%) SC Cleared
6 2 (1.85%) SSCP
7 1 (0.93%) CLAS
7 1 (0.93%) DV Cleared
7 1 (0.93%) GPPA
7 1 (0.93%) ISTQB Foundation Certification
7 1 (0.93%) Master's Degree
Quality Assurance & Compliance
1 6 (5.56%) SLA
2 4 (3.70%) ISO/IEC 20000
2 4 (3.70%) ISO/IEC 27001
3 3 (2.78%) COBIT
3 3 (2.78%) Cyber Essentials
4 2 (1.85%) GDPR
5 1 (0.93%) Data Quality
5 1 (0.93%) HIPAA
5 1 (0.93%) HMG Security Policy Framework
5 1 (0.93%) PMO
5 1 (0.93%) QA
5 1 (0.93%) Sarbanes-Oxley
System Software
1 33 (30.56%) Active Directory
2 5 (4.63%) VMware Infrastructure
3 3 (2.78%) Virtual Servers
3 3 (2.78%) XenApp
4 2 (1.85%) Hyper-V
4 2 (1.85%) Oracle RAC
5 1 (0.93%) Citrix Hypervisor
5 1 (0.93%) DFS Replication
5 1 (0.93%) Virtual Desktop
5 1 (0.93%) Virtual Machines
5 1 (0.93%) VMware ESXi
5 1 (0.93%) vSphere
5 1 (0.93%) XenDesktop
Systems Management
1 10 (9.26%) SCCM
2 3 (2.78%) Nessus
3 2 (1.85%) Data Guard
3 2 (1.85%) Oracle Enterprise Manager
3 2 (1.85%) Oracle RMAN
3 2 (1.85%) SCOM
3 2 (1.85%) Tivoli
3 2 (1.85%) Tivoli Monitoring
4 1 (0.93%) AirWatch
4 1 (0.93%) Ansible
4 1 (0.93%) HP Operations Orchestration
4 1 (0.93%) McAfee ePO
4 1 (0.93%) Netcool
4 1 (0.93%) Netcool/OMNIbus
4 1 (0.93%) Nmap
4 1 (0.93%) QRadar
4 1 (0.93%) Red Hat Satellite
4 1 (0.93%) Terraform
4 1 (0.93%) vRealize
4 1 (0.93%) XenMobile
Vendors
1 26 (24.07%) Microsoft
2 13 (12.04%) VMware
3 12 (11.11%) ServiceNow
4 11 (10.19%) Citrix
5 7 (6.48%) Apple
5 7 (6.48%) Oracle
6 5 (4.63%) Aderant
6 5 (4.63%) OpenText
6 5 (4.63%) RightFax
7 4 (3.70%) Cisco
7 4 (3.70%) HP
8 3 (2.78%) Bloomberg
8 3 (2.78%) Qualys
8 3 (2.78%) Remedy
9 2 (1.85%) CommVault
9 2 (1.85%) F5
9 2 (1.85%) IBM
9 2 (1.85%) NetApp
9 2 (1.85%) Red Hat
9 2 (1.85%) Sophos