Period
to 20 November 2018

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 49 57 42
Rank change year-on-year +8 -15 -9
Contract jobs citing ITIL 327 280 351
As % of all contract IT jobs advertised in the City of London 4.63% 3.95% 5.32%
As % of the Processes & Methodologies category 5.33% 4.43% 6.03%
Number of daily rates quoted 236 198 254
City of London median daily rate £375 £425 £425
Median daily rate % change year-on-year -11.76% - +3.03%
10th Percentile £130 £204 £200
90th Percentile £581 £588 £588
Central London median daily rate £418 £425 £425
% change year-on-year -1.76% - -
Number of hourly rates quoted 30 16 15
City of London median hourly rate £19.25 £15.00 £16.33
Median hourly rate % change year-on-year +28.33% -8.12% -9.31%
10th Percentile £13.00 £13.31 £11.25
90th Percentile £27.25 £16.38 £37.57
Central London median hourly rate £19.25 £15.00 £16.33
% change year-on-year +28.33% -8.12% -9.20%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6,137 6,322 5,823
As % of all contract IT jobs advertised in the City of London 86.95% 89.16% 88.29%
Number of daily rates quoted 4,887 5,017 4,651
City of London median daily rate £510 £510 £475
Median daily rate % change year-on-year - +7.37% +2.70%
10th Percentile £325 £325 £313
90th Percentile £675 £688 £663
Central London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 93 59 53
City of London median hourly rate £19.00 £20.00 £20.00
Median hourly rate % change year-on-year -5.00% - -3.61%
10th Percentile £13.31 £13.34 £13.75
90th Percentile £33.60 £30.90 £54.03
Central London median hourly rate £19.13 £20.00 £19.46
% change year-on-year -4.38% +2.77% -2.70%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the City of London.

Contractor daily rate trend for ITIL in the City of London

ITIL
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 20 November 2018.

Contractor daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the City of London.

Contractor hourly rate trend for ITIL in the City of London

ITIL
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 20 November 2018.

Contractor hourly rate histogram for ITIL in the City of London

ITIL
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the City of London region over the 6 months to 20 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -49 2 - -
ITIL
Central London

For the 6 months to 20 November 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 182 (55.66%) Windows
2 131 (40.06%) Finance
3 129 (39.45%) Microsoft
4 111 (33.94%) Active Directory
5 95 (29.05%) Windows 7
6 92 (28.13%) Microsoft Office
7 79 (24.16%) Office 365
8 67 (20.49%) Service Management
9 61 (18.65%) VMware
9 61 (18.65%) Windows 10
10 54 (16.51%) Citrix
11 53 (16.21%) Cisco
12 51 (15.60%) SCCM
12 51 (15.60%) VMware Infrastructure
12 51 (15.60%) Analytical Skills
13 46 (14.07%) ITSM
14 44 (13.46%) Banking
14 44 (13.46%) Problem-Solving
15 42 (12.84%) WAN
16 39 (11.93%) LAN
16 39 (11.93%) Microsoft Certification
16 39 (11.93%) Project Management
17 35 (10.70%) Change Management
18 34 (10.40%) Blackberry
18 34 (10.40%) Apple
19 33 (10.09%) MS Exchange
19 33 (10.09%) Service Delivery
19 33 (10.09%) Microsoft Azure
19 33 (10.09%) Skype
20 32 (9.79%) ITIL V3

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (10.09%) MS Exchange
2 30 (9.17%) Skype for Business
3 27 (8.26%) SharePoint
4 18 (5.50%) Exchange Server 2010
5 12 (3.67%) Blackberry Enterprise Server
6 8 (2.45%) Exchange Server 2013
7 5 (1.53%) Confluence
7 5 (1.53%) IIS
8 4 (1.22%) Exchange Server 2003
8 4 (1.22%) Exchange Server 2007
9 3 (0.92%) CMS
10 2 (0.61%) Apache
10 2 (0.61%) IBM Notes
10 2 (0.61%) SharePoint 2013
10 2 (0.61%) Tomcat
10 2 (0.61%) WebSphere
11 1 (0.31%) Appian
11 1 (0.31%) SharePoint 2010
11 1 (0.31%) WebSphere Portal
11 1 (0.31%) WordPress
Applications
1 92 (28.13%) Microsoft Office
2 12 (3.67%) Microsoft Excel
3 11 (3.36%) Microsoft PowerPoint
4 6 (1.83%) MS Visio
5 1 (0.31%) Microsoft Project
5 1 (0.31%) Spreadsheet
Business Applications
1 3 (0.92%) Dynamics AX
1 3 (0.92%) Remedy ITSM
1 3 (0.92%) SAP GTS
2 2 (0.61%) Dynamics CRM
2 2 (0.61%) Elite 3E
2 2 (0.61%) Infor SunSystems
2 2 (0.61%) ReMetrica
3 1 (0.31%) Carpe Diem
3 1 (0.31%) Dynamics GP
3 1 (0.31%) Eikon
3 1 (0.31%) Northgate Housing
3 1 (0.31%) SAP Oil and Gas
Cloud Services
1 79 (24.16%) Office 365
2 33 (10.09%) Microsoft Azure
3 8 (2.45%) Amazon AWS
3 8 (2.45%) Azure Active Directory
4 6 (1.83%) IaaS
4 6 (1.83%) PaaS
5 5 (1.53%) OneDrive
6 3 (0.92%) SaaS
7 2 (0.61%) Cortana Intelligence Suite
7 2 (0.61%) GitHub
7 2 (0.61%) Yammer
8 1 (0.31%) Amazon CloudWatch
8 1 (0.31%) Google Cloud Platform
8 1 (0.31%) Mimecast
8 1 (0.31%) Virtual Private Cloud
Communications & Networking
1 42 (12.84%) WAN
2 39 (11.93%) LAN
3 33 (10.09%) Skype
4 23 (7.03%) DNS
4 23 (7.03%) Firewall
5 20 (6.12%) Cisco IOS
6 19 (5.81%) TCP/IP
7 16 (4.89%) DHCP
7 16 (4.89%) Network Security
8 15 (4.59%) Internet
9 14 (4.28%) Wireless
10 12 (3.67%) Telepresence
11 11 (3.36%) SAN
11 11 (3.36%) VPN
12 9 (2.75%) Unified Communications
13 8 (2.45%) VoIP
14 7 (2.14%) WebEx
15 6 (1.83%) Cisco ASA
16 5 (1.53%) BGP
16 5 (1.53%) MPLS
Database & Business Intelligence
1 15 (4.59%) SQL Server
2 5 (1.53%) SQL Server Reporting Services
3 4 (1.22%) Data Warehouse
3 4 (1.22%) SQL Server Analysis Services
3 4 (1.22%) SQL Server Integration Services
4 3 (0.92%) Power BI
5 2 (0.61%) DB2
6 1 (0.31%) Big Data
6 1 (0.31%) DataStage
6 1 (0.31%) IBM InfoSphere
6 1 (0.31%) Microsoft Analysis Services
6 1 (0.31%) MS Access
6 1 (0.31%) NoSQL
6 1 (0.31%) OLAP
6 1 (0.31%) Oracle Database
6 1 (0.31%) PostgreSQL
6 1 (0.31%) RDBMS
6 1 (0.31%) Relational Database
6 1 (0.31%) SQL Server 2012
6 1 (0.31%) SQL Server 2016
Development Applications
1 10 (3.06%) JIRA
2 5 (1.53%) Jenkins
3 4 (1.22%) Git (software)
4 2 (0.61%) Hudson
4 2 (0.61%) TestDirector
4 2 (0.61%) Visual Studio
4 2 (0.61%) WinDbg
5 1 (0.31%) AppScan
5 1 (0.31%) Bitbucket
5 1 (0.31%) SonarQube
5 1 (0.31%) Team Foundation Server
General
1 131 (40.06%) Finance
2 44 (13.46%) Banking
3 13 (3.98%) Legal
4 12 (3.67%) Front Office
5 11 (3.36%) Investment Banking
5 11 (3.36%) Law
6 9 (2.75%) Telecoms
7 6 (1.83%) Spanish Language
8 5 (1.53%) International Banking
9 4 (1.22%) Marketing
9 4 (1.22%) Retail
10 3 (0.92%) Financial Institution
11 2 (0.61%) Advertising
12 1 (0.31%) Back Office
12 1 (0.31%) Billing
12 1 (0.31%) Publishing
12 1 (0.31%) Retail Banking
Job Titles
1 76 (23.24%) Analyst
2 56 (17.13%) Support Engineer
3 52 (15.90%) Service Analyst
4 46 (14.07%) Desktop Support
5 43 (13.15%) Service Desk Analyst
6 33 (10.09%) Desktop Engineer
6 33 (10.09%) Desktop Support Engineer
7 32 (9.79%) Support Analyst
8 26 (7.95%) Service Manager
9 25 (7.65%) 2nd Line Support
10 24 (7.34%) IT Support
11 19 (5.81%) ITIL Service Analyst
11 19 (5.81%) Service Desk Support
11 19 (5.81%) Service Desk Support Analyst
12 18 (5.50%) Infrastructure Engineer
13 16 (4.89%) ITIL Service Desk Analyst
13 16 (4.89%) Project Manager
14 15 (4.59%) IT Analyst
15 14 (4.28%) Architect
15 14 (4.28%) Network Engineer
Libraries, Frameworks & Software Standards
1 6 (1.83%) Web Services
2 5 (1.53%) SOAP
3 4 (1.22%) REST
4 3 (0.92%) Middleware
4 3 (0.92%) Software Packaging
5 2 (0.61%) Ajax
5 2 (0.61%) AngularJS
5 2 (0.61%) React
5 2 (0.61%) SAML
5 2 (0.61%) XML
5 2 (0.61%) XMPP
6 1 (0.31%) .NET Framework
6 1 (0.31%) 802.1X
6 1 (0.31%) FIX Protocol
6 1 (0.31%) JSON
6 1 (0.31%) LDAP
6 1 (0.31%) ODBC
6 1 (0.31%) Velocity
6 1 (0.31%) WebSphere MQ
6 1 (0.31%) XSLT
Miscellaneous
1 51 (15.60%) Analytical Skills
2 34 (10.40%) Blackberry
3 28 (8.56%) iPhone
3 28 (8.56%) Video Conferencing
4 23 (7.03%) User Experience
5 19 (5.81%) Management Information System
5 19 (5.81%) Smartphone
6 16 (4.89%) Self-Motivation
7 14 (4.28%) Data Centre
7 14 (4.28%) iPad
8 8 (2.45%) Computer Science
9 5 (1.53%) Reinsurance
9 5 (1.53%) Virtual Team
10 4 (1.22%) BYOD
11 3 (0.92%) Algorithms
11 3 (0.92%) CMDB
11 3 (0.92%) Fat Client
11 3 (0.92%) NHS
11 3 (0.92%) Thin Client
12 2 (0.61%) PMI
Operating Systems
1 182 (55.66%) Windows
2 95 (29.05%) Windows 7
3 61 (18.65%) Windows 10
4 30 (9.17%) Windows Server
5 25 (7.65%) Mac OS X
5 25 (7.65%) Windows 8
6 24 (7.34%) Windows Server 2008
7 15 (4.59%) Android
8 12 (3.67%) Linux
9 11 (3.36%) Windows Server 2012
10 10 (3.06%) Unix
11 8 (2.45%) Apple iOS
11 8 (2.45%) Windows Mobile
11 8 (2.45%) Windows XP
12 6 (1.83%) Mac OS
13 4 (1.22%) Windows Server 2003
14 3 (0.92%) Mac OS X Server
15 2 (0.61%) Solaris
16 1 (0.31%) HPUX
16 1 (0.31%) zOS
Processes & Methodologies
1 67 (20.49%) Service Management
2 46 (14.07%) ITSM
3 44 (13.46%) Problem-Solving
4 39 (11.93%) Project Management
5 35 (10.70%) Change Management
6 33 (10.09%) Service Delivery
7 32 (9.79%) ITIL V3
8 31 (9.48%) Incident Management
9 27 (8.26%) Stakeholder Management
10 26 (7.95%) Agile Software Development
11 25 (7.65%) Migration
12 24 (7.34%) Problem Management
13 22 (6.73%) PRINCE2
13 22 (6.73%) Root Cause Analysis
14 21 (6.42%) Disaster Recovery
15 20 (6.12%) Infrastructure Engineering
16 18 (5.50%) Decision-Making
17 17 (5.20%) Risk Management
18 16 (4.89%) Information Security
19 12 (3.67%) Line Management
Programming Languages
1 23 (7.03%) PowerShell
2 19 (5.81%) SQL
3 7 (2.14%) C
3 7 (2.14%) Python
4 6 (1.83%) Perl
5 4 (1.22%) Java
6 2 (0.61%) Bash Shell
6 2 (0.61%) JavaScript
6 2 (0.61%) T-SQL
6 2 (0.61%) VBScript
7 1 (0.31%) C#
7 1 (0.31%) Go
7 1 (0.31%) PHP
7 1 (0.31%) Shell Script
Qualifications
1 39 (11.93%) Microsoft Certification
2 32 (9.79%) ITIL Certification
3 27 (8.26%) ITIL Foundation Certificate
4 24 (7.34%) Cisco Certification
5 21 (6.42%) Degree
6 18 (5.50%) CCNA
7 17 (5.20%) MCSE
8 16 (4.89%) CISSP
9 15 (4.59%) MCSA
10 13 (3.98%) MCP
11 12 (3.67%) Security Cleared
12 9 (2.75%) CCNP
12 9 (2.75%) PMI Certification
13 7 (2.14%) CISM
13 7 (2.14%) Computer Science Degree
14 6 (1.83%) CISA
14 6 (1.83%) ISTQB
14 6 (1.83%) PMP
14 6 (1.83%) SC Cleared
15 5 (1.53%) DV Cleared
Quality Assurance & Compliance
1 18 (5.50%) SLA
2 11 (3.36%) PMO
3 9 (2.75%) ISO/IEC 27001
4 5 (1.53%) HIPAA
5 4 (1.22%) COBIT
5 4 (1.22%) Sarbanes-Oxley
6 3 (0.92%) HMG Security Policy Framework
6 3 (0.92%) PCI DSS
7 2 (0.61%) Cyber Essentials
7 2 (0.61%) Government Security Classifications
7 2 (0.61%) QA
8 1 (0.31%) Cyber Essentials PLUS
8 1 (0.31%) Disclosure Scotland
8 1 (0.31%) GDPR
8 1 (0.31%) ISO 22301
8 1 (0.31%) PSD2
8 1 (0.31%) Web Application Security Consortium
System Software
1 111 (33.94%) Active Directory
2 51 (15.60%) VMware Infrastructure
3 20 (6.12%) BitLocker
4 16 (4.89%) Virtual Desktop
5 13 (3.98%) Hyper-V
6 8 (2.45%) VMware ESXi
6 8 (2.45%) XenDesktop
7 7 (2.14%) Microsoft App-V
7 7 (2.14%) vSphere
7 7 (2.14%) XenApp
8 4 (1.22%) ProxySG
9 2 (0.61%) Firmware
9 2 (0.61%) VMware Workstation
10 1 (0.31%) Docker
10 1 (0.31%) Terminal Services
10 1 (0.31%) Virtual Machines
10 1 (0.31%) VirtualBox
10 1 (0.31%) VMware NSX
10 1 (0.31%) VMware Server
Systems Management
1 51 (15.60%) SCCM
2 18 (5.50%) vCenter Server
3 9 (2.75%) SCOM
4 8 (2.45%) McAfee ePO
5 7 (2.14%) Microsoft Intune
5 7 (2.14%) Systems Management Server (SMS)
6 6 (1.83%) Tivoli
7 5 (1.53%) Single Sign-On
7 5 (1.53%) Tivoli Monitoring
8 4 (1.22%) Terraform
9 3 (0.92%) AirWatch
9 3 (0.92%) Netcool
9 3 (0.92%) Netcool/OMNIbus
10 2 (0.61%) Cisco CUCM
10 2 (0.61%) Cisco UCCX
10 2 (0.61%) Perfmon
10 2 (0.61%) SnapMirror
10 2 (0.61%) Tivoli Storage Manager
10 2 (0.61%) vRealize
10 2 (0.61%) XenMobile
Vendors
1 129 (39.45%) Microsoft
2 61 (18.65%) VMware
3 54 (16.51%) Citrix
4 53 (16.21%) Cisco
5 34 (10.40%) Apple
6 25 (7.65%) Wyse
7 21 (6.42%) HP
8 20 (6.12%) McAfee
9 18 (5.50%) ServiceNow
10 16 (4.89%) Adobe
11 13 (3.98%) CheckPoint
12 12 (3.67%) Polycom
13 10 (3.06%) Ivanti
14 9 (2.75%) Splunk
15 7 (2.14%) Altiris
15 7 (2.14%) CyberArk
15 7 (2.14%) EMC
15 7 (2.14%) F5
15 7 (2.14%) IBM
16 6 (1.83%) Reuters