ITIL Contract Job Trends in the City of London

ITIL (Information Technology Infrastructure Library)
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 30 January 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Jan 2026
Same period 2025 Same period 2024
Rank 77 43 50
Rank change year-on-year -34 +7 +27
Contract jobs citing ITIL 47 83 86
As % of all contract jobs in the City of London 2.51% 4.41% 3.54%
As % of the Processes & Methodologies category 2.81% 4.80% 3.96%
Number of daily rates quoted 39 46 70
10th Percentile £238 £199 £236
25th Percentile £339 £341 £353
Median daily rate (50th Percentile) £500 £500 £545
Median % change year-on-year - -8.26% +7.65%
75th Percentile £569 £609 £649
90th Percentile £765 £701 £700
Central London median daily rate £496 £494 £520
% change year-on-year +0.35% -5.05% +8.90%
Number of hourly rates quoted 2 0 0
10th Percentile £21.40 - -
25th Percentile £22.26 - -
Median hourly rate £24.42 - -
75th Percentile £25.85 - -
90th Percentile £26.28 - -
Central London median hourly rate £24.42 - £60.00

All Process & Methodology Skills
City of London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,671 1,728 2,174
As % of all contract IT jobs advertised in the City of London 89.12% 91.87% 89.54%
Number of daily rates quoted 1,165 1,049 1,555
10th Percentile £356 £363 £350
25th Percentile £429 £463 £463
Median daily rate (50th Percentile) £538 £575 £569
Median % change year-on-year -6.52% +1.05% -4.37%
75th Percentile £675 £688 £688
90th Percentile £775 £788 £800
Central London median daily rate £543 £575 £563
% change year-on-year -5.65% +2.22% -3.85%
Number of hourly rates quoted 16 9 13
10th Percentile £19.98 £13.45 £17.00
25th Percentile £20.66 £22.00 £18.93
Median hourly rate £31.00 £32.50 £27.50
Median % change year-on-year -4.62% +18.18% -21.43%
75th Percentile £42.65 £43.75 £46.75
90th Percentile £49.83 £112.00 £69.05
Central London median hourly rate £26.11 £35.00 £27.81
% change year-on-year -25.40% +25.85% -20.54%

ITIL
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in the City of London.

ITIL job vacancy trend in the City of London

ITIL
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing ITIL.

Contractor daily rate distribution trend for jobs in the City of London citing ITIL

ITIL
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITIL in the City of London over the 6 months to 30 January 2026.

Daily rate histogram for ITIL in the City of London

ITIL
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL.

Contractor hourly rate distribution trend for jobs in the City of London citing ITIL

ITIL
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (14.89%) Microsoft Exchange
2 4 (8.51%) SharePoint
3 1 (2.13%) Skype for Business
Applications
1 2 (4.26%) Microsoft Excel
1 2 (4.26%) Microsoft PowerPoint
2 1 (2.13%) Microsoft Office
2 1 (2.13%) MS Visio
Business Applications
1 3 (6.38%) Remedy ITSM
Cloud Services
1 22 (46.81%) Azure
2 15 (31.91%) Microsoft 365
3 12 (25.53%) AWS
4 8 (17.02%) Entra ID
5 4 (8.51%) Azure DevOps
5 4 (8.51%) OpenShift
6 3 (6.38%) GCP
6 3 (6.38%) OneDrive
6 3 (6.38%) SaaS
7 2 (4.26%) Google Workspace
7 2 (4.26%) IaaS
7 2 (4.26%) Mimecast
7 2 (4.26%) Power Platform
7 2 (4.26%) PowerApps
7 2 (4.26%) Slack
8 1 (2.13%) Amazon CloudWatch
8 1 (2.13%) Azure Monitor
8 1 (2.13%) Cloud Computing
8 1 (2.13%) PaaS
8 1 (2.13%) Rubrik
Communications & Networking
1 9 (19.15%) VPN
2 8 (17.02%) Firewall
3 5 (10.64%) DHCP
3 5 (10.64%) DNS
4 4 (8.51%) Wi-Fi
5 2 (4.26%) LAN
5 2 (4.26%) WAN
6 1 (2.13%) IPv4
6 1 (2.13%) IPv6
6 1 (2.13%) Network Security
6 1 (2.13%) SD-WAN
6 1 (2.13%) Skype
6 1 (2.13%) Softphone
6 1 (2.13%) WebEx
6 1 (2.13%) Wireless
Database & Business Intelligence
1 2 (4.26%) Tableau
2 1 (2.13%) SQL Server
Development Applications
1 6 (12.77%) JIRA
2 2 (4.26%) Jenkins
3 1 (2.13%) GitLab
3 1 (2.13%) REST Assured
General
1 25 (53.19%) Social Skills
2 13 (27.66%) Finance
3 9 (19.15%) Analytical Skills
4 3 (6.38%) Banking
4 3 (6.38%) Documentation Skills
4 3 (6.38%) Inclusion and Diversity
4 3 (6.38%) Presentation Skills
4 3 (6.38%) Public Sector
5 2 (4.26%) Financial Institution
5 2 (4.26%) Law
6 1 (2.13%) Back Office
6 1 (2.13%) French Language
6 1 (2.13%) Influencing Skills
6 1 (2.13%) Telecoms
Job Titles
1 9 (19.15%) Lead
2 7 (14.89%) Architect
3 6 (12.77%) Analyst
4 5 (10.64%) Service Desk Engineer
4 5 (10.64%) Support Engineer
5 4 (8.51%) 2nd Line Support
5 4 (8.51%) Senior
6 3 (6.38%) 2nd Line Engineer
6 3 (6.38%) 2nd Line Support Engineer
6 3 (6.38%) 3rd Line Engineer
6 3 (6.38%) Consultant
6 3 (6.38%) Lead Architect
6 3 (6.38%) Lead Solutions Architect
6 3 (6.38%) Network Architect
6 3 (6.38%) Service Analyst
6 3 (6.38%) Service Manager
6 3 (6.38%) Solutions Architect
7 2 (4.26%) Microsoft 365 Consultant
7 2 (4.26%) Operations Analyst
7 2 (4.26%) SIAM Manager
Miscellaneous
1 6 (12.77%) Onboarding
2 3 (6.38%) Video Conferencing
3 2 (4.26%) Cloud Native
3 2 (4.26%) CMDB
3 2 (4.26%) Data Centre
3 2 (4.26%) Product Ownership
3 2 (4.26%) Security Posture
3 2 (4.26%) Web Conferencing
4 1 (2.13%) Enterprise Software
4 1 (2.13%) Hybrid Cloud
4 1 (2.13%) iPad
4 1 (2.13%) Management Information System
Operating Systems
1 17 (36.17%) Windows
2 5 (10.64%) Windows Server
3 4 (8.51%) Linux
4 3 (6.38%) Windows 10
5 2 (4.26%) Mac OS
6 1 (2.13%) Mac OS X
Processes & Methodologies
1 18 (38.30%) Continuous Improvement
2 17 (36.17%) ITSM
2 17 (36.17%) Service Delivery
3 12 (25.53%) Roadmaps
3 12 (25.53%) Stakeholder Management
4 10 (21.28%) Service Management
5 9 (19.15%) Problem-Solving
6 8 (17.02%) Change Management
7 7 (14.89%) Agile
7 7 (14.89%) Stakeholder Engagement
8 6 (12.77%) Customer Service
8 6 (12.77%) Performance Metrics
8 6 (12.77%) Runbook
9 5 (10.64%) Change Control
9 5 (10.64%) Identity Management
9 5 (10.64%) Project Management
9 5 (10.64%) Root Cause Analysis
10 4 (8.51%) Release Management
10 4 (8.51%) Supplier Management
10 4 (8.51%) Trend Analysis
Programming Languages
1 8 (17.02%) PowerShell
2 1 (2.13%) Bash
Qualifications
1 6 (12.77%) Degree
2 5 (10.64%) ITIL Foundation Certificate
2 5 (10.64%) Security Cleared
3 4 (8.51%) Microsoft Certification
3 4 (8.51%) SC Cleared
4 2 (4.26%) Azure Certification
4 2 (4.26%) Computer Science Degree
4 2 (4.26%) ITIL Certification
4 2 (4.26%) Network+ Certification
5 1 (2.13%) A+ Certification
5 1 (2.13%) BPSS Clearance
5 1 (2.13%) MCITP
Quality Assurance & Compliance
1 11 (23.40%) ISO/IEC 27001
1 11 (23.40%) SLA
2 6 (12.77%) GDPR
3 5 (10.64%) Cyber Essentials
4 2 (4.26%) Actionable Recommendations
4 2 (4.26%) NIST
4 2 (4.26%) PCI DSS
4 2 (4.26%) Sarbanes-Oxley
5 1 (2.13%) COBIT
5 1 (2.13%) Data Quality
5 1 (2.13%) ISO 9001
5 1 (2.13%) ISO/IEC 20000
5 1 (2.13%) QA
System Software
1 16 (34.04%) Active Directory
2 2 (4.26%) Virtual Machines
3 1 (2.13%) Virtual Desktop
3 1 (2.13%) vSphere
Systems Management
1 13 (27.66%) Microsoft Intune
2 7 (14.89%) SCCM
3 3 (6.38%) Ansible
3 3 (6.38%) Terraform
4 2 (4.26%) Grafana
5 1 (2.13%) SCOM
Vendors
1 17 (36.17%) ServiceNow
2 15 (31.91%) Microsoft
3 3 (6.38%) Dynatrace
3 3 (6.38%) Google
3 3 (6.38%) Remedy
3 3 (6.38%) VMware
4 2 (4.26%) Citrix
4 2 (4.26%) IBM
4 2 (4.26%) Polycom
4 2 (4.26%) Salesforce
4 2 (4.26%) Snow
4 2 (4.26%) Tenable
5 1 (2.13%) Altiris
5 1 (2.13%) Apple
5 1 (2.13%) BMC
5 1 (2.13%) Cisco
5 1 (2.13%) HP
5 1 (2.13%) Oracle
5 1 (2.13%) Splunk
5 1 (2.13%) Veeam