Period
to 23 January 2020

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
23 Jan 2020
Same period 2019 Same period 2018
Rank 53 45 59
Rank change year-on-year -8 +14 -14
Contract jobs citing ITIL 179 344 277
As % of all contract IT jobs advertised in the City of London 3.62% 5.04% 3.88%
As % of the Processes & Methodologies category 4.11% 5.71% 4.35%
Number of daily rates quoted 122 257 190
City of London median daily rate £400 £375 £425
Median daily rate % change year-on-year +6.67% -11.76% +3.03%
10th Percentile £183 £133 £191
90th Percentile £586 £588 £636
Central London median daily rate £413 £425 £425
% change year-on-year -2.94% - +3.03%
Number of hourly rates quoted 15 27 22
City of London median hourly rate £20.00 £19.25 £15.00
Median hourly rate % change year-on-year +3.90% +28.33% -8.12%
10th Percentile £11.57 £13.00 £11.53
90th Percentile £26.65 £29.85 £19.87
Central London median hourly rate £21.00 £19.25 £15.00
% change year-on-year +9.09% +28.33% -8.12%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 4,359 6,020 6,370
As % of all contract IT jobs advertised in the City of London 88.11% 88.14% 89.34%
Number of daily rates quoted 3,341 4,706 5,091
City of London median daily rate £513 £513 £500
Median daily rate % change year-on-year - +2.50% +5.26%
10th Percentile £319 £315 £325
90th Percentile £688 £675 £688
Central London median daily rate £508 £513 £500
% change year-on-year -0.98% +2.50% +5.26%
Number of hourly rates quoted 53 66 65
City of London median hourly rate £21.00 £19.25 £18.70
Median hourly rate % change year-on-year +9.09% +2.94% -9.88%
10th Percentile £12.11 £13.00 £11.69
90th Percentile £52.25 £36.05 £34.95
Central London median hourly rate £21.00 £20.00 £21.00
% change year-on-year +5.00% -4.76% +10.53%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the City of London.

Contractor daily rate trend for ITIL in the City of London

ITIL
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 23 January 2020.

Contractor daily rate histogram for ITIL in the City of London

ITIL
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the City of London.

Contractor hourly rate trend for ITIL in the City of London

ITIL
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ITIL in the City of London over the 6 months to 23 January 2020.

Contractor hourly rate histogram for ITIL in the City of London

ITIL
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the City of London region over the 6 months to 23 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 3 £275 -
ITIL
Central London

For the 6 months to 23 January 2020, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ITIL.

1 67 (37.43%) Windows
2 60 (33.52%) Microsoft
3 54 (30.17%) Active Directory
4 48 (26.82%) Finance
5 35 (19.55%) VMware
6 34 (18.99%) Office 365
7 33 (18.44%) Citrix
8 32 (17.88%) ITSM
9 31 (17.32%) Service Management
10 28 (15.64%) PowerShell
11 26 (14.53%) Windows 10
12 25 (13.97%) Windows Server
13 24 (13.41%) Service Delivery
14 23 (12.85%) Security Cleared
15 22 (12.29%) ServiceNow
15 22 (12.29%) Change Management
15 22 (12.29%) Microsoft Office
16 21 (11.73%) ITIL V3
17 20 (11.17%) Degree
17 20 (11.17%) Cisco
18 19 (10.61%) Banking
18 19 (10.61%) VMware Infrastructure
18 19 (10.61%) Analytical Skills
19 18 (10.06%) Problem-Solving
19 18 (10.06%) SCCM
19 18 (10.06%) AWS
19 18 (10.06%) Firewall
19 18 (10.06%) Microsoft Certification
20 17 (9.50%) Linux
21 16 (8.94%) SLA

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.15%) MS Exchange
2 7 (3.91%) SharePoint
3 5 (2.79%) Confluence
4 2 (1.12%) CMS
4 2 (1.12%) Exchange Server 2007
4 2 (1.12%) Exchange Server 2010
4 2 (1.12%) Skype for Business
4 2 (1.12%) Tomcat
4 2 (1.12%) WebLogic
4 2 (1.12%) WebSphere
5 1 (0.56%) IIS
5 1 (0.56%) Moodle
5 1 (0.56%) MS Project Server
5 1 (0.56%) WebSphere Application Server
Applications
1 22 (12.29%) Microsoft Office
2 3 (1.68%) Microsoft Excel
3 1 (0.56%) Microsoft PowerPoint
3 1 (0.56%) Microsoft Project
3 1 (0.56%) MS Visio
Business Applications
1 3 (1.68%) Remedy ITSM
2 2 (1.12%) FLEXCUBE
3 1 (0.56%) Academy Housing
3 1 (0.56%) Cognos Business Intelligence
3 1 (0.56%) Dynamics CRM
3 1 (0.56%) OPENContractor
3 1 (0.56%) OPENHousing
3 1 (0.56%) Oracle Assets
3 1 (0.56%) Oracle EBS
3 1 (0.56%) Oracle EBS R12
3 1 (0.56%) Oracle Financials
3 1 (0.56%) Oracle General Ledger
3 1 (0.56%) Oracle iProcurement
3 1 (0.56%) Oracle Payables
3 1 (0.56%) Oracle Receivables
3 1 (0.56%) Oracle Retail
3 1 (0.56%) PeopleSoft Financials
Cloud Services
1 34 (18.99%) Office 365
2 18 (10.06%) AWS
3 16 (8.94%) Azure
4 5 (2.79%) Virtual Private Cloud
5 4 (2.23%) Amazon S3
5 4 (2.23%) Azure Active Directory
5 4 (2.23%) Datadog
5 4 (2.23%) Mimecast
6 3 (1.68%) Amazon EC2
6 3 (1.68%) AWS CloudFormation
6 3 (1.68%) Cloud Computing
6 3 (1.68%) IaaS
6 3 (1.68%) PaaS
7 2 (1.12%) Amazon ECS
7 2 (1.12%) AWS CodePipeline
7 2 (1.12%) AWS Fargate
7 2 (1.12%) AWS Lambda
7 2 (1.12%) Azure ExpressRoute
7 2 (1.12%) Serverless
7 2 (1.12%) Trello
Communications & Networking
1 18 (10.06%) Firewall
2 15 (8.38%) DNS
3 14 (7.82%) VPN
4 12 (6.70%) WAN
5 11 (6.15%) DHCP
5 11 (6.15%) LAN
6 9 (5.03%) Cisco ASA
6 9 (5.03%) SAN
6 9 (5.03%) VoIP
7 8 (4.47%) Network Security
8 7 (3.91%) IP Telephony
8 7 (3.91%) Wireless
9 6 (3.35%) BGP
9 6 (3.35%) Cisco IPT
9 6 (3.35%) Internet
9 6 (3.35%) Intrusion Detection
9 6 (3.35%) IPsec
9 6 (3.35%) TCP/IP
9 6 (3.35%) WLAN
10 5 (2.79%) HSRP
Database & Business Intelligence
1 8 (4.47%) SQL Server
2 6 (3.35%) Oracle Database
2 6 (3.35%) Oracle Database 12c
3 3 (1.68%) NoSQL
3 3 (1.68%) PostgreSQL
4 2 (1.12%) Amazon DynamoDB
4 2 (1.12%) Crystal Reports
4 2 (1.12%) MySQL
4 2 (1.12%) Redis
4 2 (1.12%) Relational Database
4 2 (1.12%) SQL Server Analysis Services
4 2 (1.12%) SQL Server Integration Services
4 2 (1.12%) SQL Server Reporting Services
5 1 (0.56%) BusinessObjects
5 1 (0.56%) Data Warehouse
5 1 (0.56%) InterSystems Cache
5 1 (0.56%) MS Access
5 1 (0.56%) QlikView
5 1 (0.56%) SAP BW
5 1 (0.56%) VLDB
Development Applications
1 10 (5.59%) JIRA
2 6 (3.35%) Git (software)
3 5 (2.79%) Jenkins
3 5 (2.79%) MSI
3 5 (2.79%) VSS/SourceSafe
3 5 (2.79%) WinDbg
4 4 (2.23%) InstallShield
4 4 (2.23%) Sonatype Nexus
5 3 (1.68%) Selenium
6 2 (1.12%) Cucumber
6 2 (1.12%) Gradle
7 1 (0.56%) Atlassian Bamboo
7 1 (0.56%) IBM UrbanCode
General
1 48 (26.82%) Finance
2 19 (10.61%) Banking
3 12 (6.70%) Public Sector
4 6 (3.35%) Telecoms
5 5 (2.79%) Legal
6 4 (2.23%) Financial Institution
7 3 (1.68%) Advertising
7 3 (1.68%) International Banking
7 3 (1.68%) Law
8 2 (1.12%) Housing Association
8 2 (1.12%) Investment Banking
8 2 (1.12%) Local Government
8 2 (1.12%) Retail
9 1 (0.56%) Front Office
9 1 (0.56%) Marketing
Job Titles
1 49 (27.37%) Analyst
2 23 (12.85%) Support Analyst
3 20 (11.17%) Service Analyst
4 17 (9.50%) Support Engineer
5 13 (7.26%) IT Analyst
6 12 (6.70%) IT Support
7 11 (6.15%) Network Engineer
8 10 (5.59%) Desktop Engineer
8 10 (5.59%) Desktop Support
8 10 (5.59%) Service Desk Analyst
9 9 (5.03%) Architect
9 9 (5.03%) IT Support Analyst
10 8 (4.47%) Applications Support
11 7 (3.91%) Applications Support Analyst
11 7 (3.91%) DBA
11 7 (3.91%) Infrastructure Engineer
12 6 (3.35%) Desktop Support Engineer
12 6 (3.35%) Developer
12 6 (3.35%) Infrastructure Architect
12 6 (3.35%) Service Manager
Libraries, Frameworks & Software Standards
1 9 (5.03%) Web Services
2 4 (2.23%) JSON
2 4 (2.23%) Middleware
2 4 (2.23%) REST
3 3 (1.68%) Ajax
3 3 (1.68%) AngularJS
3 3 (1.68%) SOAP
3 3 (1.68%) XML
3 3 (1.68%) X-Windows
4 2 (1.12%) CSS
4 2 (1.12%) HTML
4 2 (1.12%) Node.js
4 2 (1.12%) Twitter Bootstrap
5 1 (0.56%) .NET
5 1 (0.56%) FIX Protocol
5 1 (0.56%) ODBC
5 1 (0.56%) Oracle GoldenGate
5 1 (0.56%) SAML
5 1 (0.56%) Spring
5 1 (0.56%) Spring Boot
Miscellaneous
1 19 (10.61%) Analytical Skills
2 11 (6.15%) Blackberry
3 9 (5.03%) Management Information System
4 7 (3.91%) Data Centre
5 6 (3.35%) Video Conferencing
6 5 (2.79%) iPhone
6 5 (2.79%) User Experience
7 4 (2.23%) Replication
7 4 (2.23%) Self-Motivation
8 3 (1.68%) BYOD
8 3 (1.68%) e-Learning
8 3 (1.68%) iPad
8 3 (1.68%) Public Cloud
8 3 (1.68%) Taxonomies
9 2 (1.12%) CMDB
9 2 (1.12%) Fat Client
9 2 (1.12%) Freedom of Information
9 2 (1.12%) Hybrid Cloud
9 2 (1.12%) Smartphone
9 2 (1.12%) SWIFT
Operating Systems
1 67 (37.43%) Windows
2 26 (14.53%) Windows 10
3 25 (13.97%) Windows Server
4 17 (9.50%) Linux
5 16 (8.94%) Windows 7
6 10 (5.59%) Windows Server 2008
7 9 (5.03%) Unix
8 7 (3.91%) Red Hat Enterprise Linux
9 6 (3.35%) Android
9 6 (3.35%) Apple iOS
10 5 (2.79%) Mac OS
10 5 (2.79%) Windows Server 2012
11 3 (1.68%) Solaris
12 2 (1.12%) CentOS
12 2 (1.12%) Mac OS X
13 1 (0.56%) Oracle Linux
13 1 (0.56%) Ubuntu
13 1 (0.56%) VMS
13 1 (0.56%) Windows Server 2003
13 1 (0.56%) Windows XP
Processes & Methodologies
1 32 (17.88%) ITSM
2 31 (17.32%) Service Management
3 24 (13.41%) Service Delivery
4 22 (12.29%) Change Management
5 21 (11.73%) ITIL V3
6 18 (10.06%) Problem-Solving
7 16 (8.94%) Root Cause Analysis
8 15 (8.38%) Agile Software Development
8 15 (8.38%) Infrastructure Engineering
9 14 (7.82%) Project Management
10 13 (7.26%) CRM
10 13 (7.26%) Incident Management
10 13 (7.26%) Migration
11 10 (5.59%) Problem Management
12 8 (4.47%) Continuous Delivery
12 8 (4.47%) Continuous Improvement
12 8 (4.47%) DevOps
12 8 (4.47%) Stakeholder Management
13 7 (3.91%) Performance Tuning
13 7 (3.91%) Scrum
Programming Languages
1 28 (15.64%) PowerShell
2 16 (8.94%) SQL
3 11 (6.15%) VBScript
4 10 (5.59%) Perl
5 8 (4.47%) Python
6 6 (3.35%) Bash Shell
6 6 (3.35%) Java
7 4 (2.23%) Ruby
8 3 (1.68%) JavaScript
8 3 (1.68%) VB
9 2 (1.12%) Shell Script
10 1 (0.56%) PL/SQL
10 1 (0.56%) T-SQL
10 1 (0.56%) VB6
Qualifications
1 23 (12.85%) Security Cleared
2 20 (11.17%) Degree
3 18 (10.06%) Microsoft Certification
4 15 (8.38%) ITIL Certification
4 15 (8.38%) SC Cleared
5 13 (7.26%) ITIL Foundation Certificate
6 10 (5.59%) Cisco Certification
7 9 (5.03%) MCSE
8 7 (3.91%) CCNP
8 7 (3.91%) MCSA
9 5 (2.79%) OCA
9 5 (2.79%) OCP
9 5 (2.79%) Oracle Certification
10 4 (2.23%) PRINCE2 Certification
10 4 (2.23%) RHCE
11 3 (1.68%) A+ Certification
11 3 (1.68%) CCNA
11 3 (1.68%) DV Cleared
11 3 (1.68%) MCP
12 2 (1.12%) MOS
Quality Assurance & Compliance
1 16 (8.94%) SLA
2 4 (2.23%) COBIT
2 4 (2.23%) ISO/IEC 27001
3 2 (1.12%) Cyber Essentials
3 2 (1.12%) GDPR
3 2 (1.12%) ISO/IEC 20000
3 2 (1.12%) PMO
3 2 (1.12%) QA
4 1 (0.56%) DICOM
4 1 (0.56%) HL7
4 1 (0.56%) ISAE 3402
4 1 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (0.56%) NIST
4 1 (0.56%) Sarbanes-Oxley
4 1 (0.56%) SSAE 16
System Software
1 54 (30.17%) Active Directory
2 19 (10.61%) VMware Infrastructure
3 13 (7.26%) XenApp
4 10 (5.59%) XenDesktop
5 6 (3.35%) Hyper-V
5 6 (3.35%) Oracle RAC
6 5 (2.79%) DFS Replication
6 5 (2.79%) Virtual Machines
7 4 (2.23%) Microsoft App-V
7 4 (2.23%) VMware ESXi
7 4 (2.23%) vSphere
7 4 (2.23%) Xen
8 2 (1.12%) Docker
8 2 (1.12%) VMware Server
8 2 (1.12%) VMware Workstation
9 1 (0.56%) Virtual Desktop
Systems Management
1 18 (10.06%) SCCM
2 6 (3.35%) Data Guard
2 6 (3.35%) Oracle RMAN
3 5 (2.79%) Jamf Pro
3 5 (2.79%) Microsoft Intune
3 5 (2.79%) Perfmon
4 4 (2.23%) Backup Exec
4 4 (2.23%) Opscode Chef
4 4 (2.23%) SCOM
4 4 (2.23%) Suricata
4 4 (2.23%) WSUS
4 4 (2.23%) XenMobile
5 3 (1.68%) Cisco CUCM
6 2 (1.12%) FortiGate
6 2 (1.12%) Kubernetes
7 1 (0.56%) AirWatch
7 1 (0.56%) Ansible
7 1 (0.56%) PowerCLI
7 1 (0.56%) SELinux
7 1 (0.56%) Terraform
Vendors
1 60 (33.52%) Microsoft
2 35 (19.55%) VMware
3 33 (18.44%) Citrix
4 22 (12.29%) ServiceNow
5 20 (11.17%) Cisco
6 13 (7.26%) Oracle
7 10 (5.59%) HP
8 9 (5.03%) Apple
9 8 (4.47%) Palo Alto
9 8 (4.47%) Red Hat
10 7 (3.91%) Bloomberg
11 6 (3.35%) McAfee
11 6 (3.35%) Splunk
11 6 (3.35%) Sybase
11 6 (3.35%) Symantec
12 5 (2.79%) OpenText
12 5 (2.79%) Qualys
12 5 (2.79%) Remedy
12 5 (2.79%) Reuters
12 5 (2.79%) RightFax