Period
to 7 August 2020

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 7 August 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
7 Aug 2020
Same period 2019 Same period 2018
Rank 96 158 202
Rank change year-on-year +62 +44 -25
Contract jobs citing ServiceNow 39 85 55
As % of all contract jobs advertised in the City of London 1.75% 1.31% 0.79%
As % of the Vendors category 4.48% 3.37% 2.07%
Number of daily rates quoted 29 65 29
Median daily rate £525 £485 £435
Median daily rate % change year-on-year +8.25% +11.49% -3.44%
10th Percentile £227 £279 £150
90th Percentile £599 £616 £615
Central London median daily rate £500 £525 £500
% change year-on-year -4.76% +5.00% +5.26%
Number of hourly rates quoted 1 2 7
Median hourly rate £35.00 £21.47 £21.50
Median hourly rate % change year-on-year +63.06% -0.16% -
Central London median hourly rate £35.00 £20.00 £21.50
% change year-on-year +75.00% -6.98% -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 870 2,525 2,661
As % of all contract IT jobs advertised in the City of London 39.03% 38.83% 38.23%
Number of daily rates quoted 563 1,927 1,956
Median daily rate £500 £500 £490
Median daily rate % change year-on-year -0.10% +2.04% +3.16%
10th Percentile £300 £281 £266
90th Percentile £661 £650 £675
Central London median daily rate £493 £500 £496
% change year-on-year -1.50% +0.81% +4.42%
Number of hourly rates quoted 17 62 72
Median hourly rate £27.18 £20.92 £19.25
Median hourly rate % change year-on-year +29.93% +8.65% +13.80%
10th Percentile £12.42 £11.25 £13.31
90th Percentile £68.25 £55.33 £29.55
Median hourly rate £32.51 £20.67 £19.38
% change year-on-year +57.33% +6.66% +14.51%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing ServiceNow in the City of London.

Daily rate trend for ServiceNow in the City of London

ServiceNow
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ServiceNow in the City of London over the 6 months to 7 August 2020.

Daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing ServiceNow in the City of London.

Hourly rate trend for ServiceNow in the City of London

For the 6 months to 7 August 2020, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 14 (35.90%) Agile Software Development
2 10 (25.64%) ITSM
2 10 (25.64%) Active Directory
2 10 (25.64%) Problem-Solving
3 9 (23.08%) ITIL
3 9 (23.08%) Windows
4 8 (20.51%) Azure
5 7 (17.95%) PowerShell
5 7 (17.95%) DevOps
5 7 (17.95%) Microsoft
5 7 (17.95%) Service Management
5 7 (17.95%) Stakeholder Management
6 6 (15.38%) SQL
7 5 (12.82%) Management Information System
7 5 (12.82%) Change Management
7 5 (12.82%) Finance
7 5 (12.82%) Asset Management
7 5 (12.82%) CMDB
7 5 (12.82%) Analytical Skills
7 5 (12.82%) Identity Access Management
7 5 (12.82%) Windows Server
7 5 (12.82%) REST
7 5 (12.82%) Continuous Improvement
8 4 (10.26%) Windows 7
8 4 (10.26%) Azure Active Directory
8 4 (10.26%) JIRA
8 4 (10.26%) Incident Management
8 4 (10.26%) Banking
8 4 (10.26%) Law
8 4 (10.26%) HTML

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) Confluence
2 2 (5.13%) Apache
2 2 (5.13%) IIS
2 2 (5.13%) SharePoint
3 1 (2.56%) Elasticsearch
3 1 (2.56%) Tomcat
Applications
1 2 (5.13%) Microsoft Office
2 1 (2.56%) Camtasia
2 1 (2.56%) Microsoft Excel
2 1 (2.56%) Microsoft PowerPoint
Business Applications
1 2 (5.13%) SAP HR
2 1 (2.56%) SAP MM
Cloud Services
1 8 (20.51%) Azure
2 4 (10.26%) Azure Active Directory
3 3 (7.69%) GitHub
3 3 (7.69%) Office 365
3 3 (7.69%) PaaS
4 2 (5.13%) IaaS
4 2 (5.13%) Power Platform
4 2 (5.13%) SaaS
5 1 (2.56%) AWS
5 1 (2.56%) Cloud Computing
5 1 (2.56%) GCP
Communications & Networking
1 2 (5.13%) Cisco IOS
1 2 (5.13%) Skype
2 1 (2.56%) DNS
2 1 (2.56%) Intranet
2 1 (2.56%) IP Telephony
2 1 (2.56%) Kerberos
2 1 (2.56%) TCP/IP
Database & Business Intelligence
1 4 (10.26%) SQL Server
2 3 (7.69%) MySQL
3 2 (5.13%) Power BI
4 1 (2.56%) Big Data
4 1 (2.56%) Crystal Reports
4 1 (2.56%) Hadoop
4 1 (2.56%) QlikView
4 1 (2.56%) Relational Database
4 1 (2.56%) SAP BW
4 1 (2.56%) SQL Server Reporting Services
Development Applications
1 4 (10.26%) JIRA
2 3 (7.69%) Subversion
2 3 (7.69%) TeamCity
3 2 (5.13%) Artifactory
3 2 (5.13%) IBM UrbanCode
3 2 (5.13%) Jenkins
3 2 (5.13%) Liquibase
3 2 (5.13%) VisualSVN
4 1 (2.56%) GitLab
4 1 (2.56%) Serena SBM
General
1 5 (12.82%) Finance
2 4 (10.26%) Banking
2 4 (10.26%) Law
3 2 (5.13%) International Banking
3 2 (5.13%) Marketing
3 2 (5.13%) Telecoms
4 1 (2.56%) Public Sector
Job Titles
1 7 (17.95%) Developer
2 6 (15.38%) Analyst
3 5 (12.82%) Consultant
4 4 (10.26%) ServiceNow Developer
5 3 (7.69%) Architect
5 3 (7.69%) Build Engineer
5 3 (7.69%) IAM Consultant
5 3 (7.69%) Identity and Access Management Consultant
5 3 (7.69%) Identity Management Consultant
5 3 (7.69%) Management Consultant
5 3 (7.69%) Support Analyst
5 3 (7.69%) Support Engineer
6 2 (5.13%) Azure DevOps Engineer
6 2 (5.13%) Azure Engineer
6 2 (5.13%) Deployment Engineer
6 2 (5.13%) Desktop Engineer
6 2 (5.13%) Desktop Support
6 2 (5.13%) Desktop Support Engineer
6 2 (5.13%) HR Analyst
6 2 (5.13%) Power BI Developer
Libraries, Frameworks & Software Standards
1 5 (12.82%) REST
2 4 (10.26%) HTML
2 4 (10.26%) LDAP
3 3 (7.69%) AngularJS
3 3 (7.69%) CSS
4 2 (5.13%) jQuery
4 2 (5.13%) SailPoint
4 2 (5.13%) SOAP
5 1 (2.56%) .NET
5 1 (2.56%) Ajax
5 1 (2.56%) GraphQL
5 1 (2.56%) J2EE
5 1 (2.56%) JSON
5 1 (2.56%) Middleware
5 1 (2.56%) Node.js
5 1 (2.56%) React
5 1 (2.56%) Redux
5 1 (2.56%) Twitter Bootstrap
5 1 (2.56%) Web Services
5 1 (2.56%) XML
Miscellaneous
1 5 (12.82%) Analytical Skills
1 5 (12.82%) CMDB
1 5 (12.82%) Management Information System
2 3 (7.69%) Data Centre
2 3 (7.69%) User Experience
3 2 (5.13%) Blackberry
3 2 (5.13%) BYOD
3 2 (5.13%) Learning Management System
4 1 (2.56%) Augmented Reality
4 1 (2.56%) Clustering
4 1 (2.56%) Enterprise Software
4 1 (2.56%) FMCG
4 1 (2.56%) Hybrid Cloud
4 1 (2.56%) Replication
4 1 (2.56%) Robotics
4 1 (2.56%) Tandem
Operating Systems
1 9 (23.08%) Windows
2 5 (12.82%) Windows Server
3 4 (10.26%) Linux
3 4 (10.26%) Windows 7
4 2 (5.13%) Android
4 2 (5.13%) Windows 10
5 1 (2.56%) Unix
Processes & Methodologies
1 14 (35.90%) Agile Software Development
2 10 (25.64%) ITSM
2 10 (25.64%) Problem-Solving
3 9 (23.08%) ITIL
4 7 (17.95%) DevOps
4 7 (17.95%) Service Management
4 7 (17.95%) Stakeholder Management
5 5 (12.82%) Asset Management
5 5 (12.82%) Change Management
5 5 (12.82%) Continuous Improvement
5 5 (12.82%) Identity Access Management
6 4 (10.26%) Incident Management
7 3 (7.69%) Configuration Management
7 3 (7.69%) Dashboard Development
7 3 (7.69%) Insurtech
7 3 (7.69%) Password Management
7 3 (7.69%) Storage Management
7 3 (7.69%) Workflow
8 2 (5.13%) High Availability
8 2 (5.13%) SDLC
Programming Languages
1 7 (17.95%) PowerShell
2 6 (15.38%) SQL
3 3 (7.69%) JavaScript
3 3 (7.69%) Perl
4 2 (5.13%) Groovy
4 2 (5.13%) Java
4 2 (5.13%) Python
5 1 (2.56%) BeanShell
5 1 (2.56%) C#
Qualifications
1 2 (5.13%) Degree
2 1 (2.56%) Computer Science Degree
2 1 (2.56%) ITIL Certification
2 1 (2.56%) SC Cleared
2 1 (2.56%) Security Cleared
2 1 (2.56%) TOGAF Certification
Quality Assurance & Compliance
1 1 (2.56%) GDPR
1 1 (2.56%) Sarbanes-Oxley
System Software
1 10 (25.64%) Active Directory
2 2 (5.13%) Virtual Desktop
3 1 (2.56%) IAG
3 1 (2.56%) OpenIDM
3 1 (2.56%) Virtual Machines
3 1 (2.56%) VMware ESXi
3 1 (2.56%) VMware Infrastructure
Systems Management
1 2 (5.13%) Netcool
1 2 (5.13%) SCOM
1 2 (5.13%) Tivoli
1 2 (5.13%) ZABBIX
2 1 (2.56%) Ansible
2 1 (2.56%) Control-M
2 1 (2.56%) Icinga
2 1 (2.56%) Netcool/OMNIbus
2 1 (2.56%) QRadar
2 1 (2.56%) Single Sign-On
2 1 (2.56%) Tivoli Monitoring
2 1 (2.56%) Tivoli Storage Manager
Vendors
1 7 (17.95%) Microsoft
2 4 (10.26%) Oracle
3 3 (7.69%) SAP
3 3 (7.69%) Tableau
3 3 (7.69%) VMware
4 2 (5.13%) Apple
4 2 (5.13%) Cisco
4 2 (5.13%) Citrix
4 2 (5.13%) Dell
4 2 (5.13%) HP
4 2 (5.13%) IBM
4 2 (5.13%) Ivanti
4 2 (5.13%) Micro Focus
4 2 (5.13%) MobileIron
4 2 (5.13%) NetApp
4 2 (5.13%) RedGate
4 2 (5.13%) Splunk
5 1 (2.56%) BMC
5 1 (2.56%) Informatica
5 1 (2.56%) Symantec