Period
to 16 December 2018

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 16 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 203 190 187
Rank change year-on-year -13 -3 +18
Contract jobs citing ServiceNow 54 61 53
As % of all contract IT jobs advertised in the City of London 0.77% 0.85% 0.81%
As % of the Vendors category 2.00% 2.23% 1.88%
Number of daily rates quoted 33 45 33
City of London median daily rate £425 £430 £363
Median daily rate % change year-on-year -1.16% +18.62% -17.61%
10th Percentile £173 £185 £239
90th Percentile £594 £533 £533
Central London median daily rate £550 £451 £363
% change year-on-year +21.95% +24.41% -19.44%
Number of hourly rates quoted 3 0 1
City of London median hourly rate £26.50 - £100.00
Central London median hourly rate £22.93 - £100.00

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,702 2,740 2,819
As % of all contract IT jobs advertised in the City of London 38.29% 38.34% 43.15%
Number of daily rates quoted 2,020 2,068 2,099
City of London median daily rate £475 £488 £450
Median daily rate % change year-on-year -2.56% +8.33% +2.86%
10th Percentile £225 £263 £285
90th Percentile £650 £675 £638
Central London median daily rate £485 £475 £450
% change year-on-year +2.11% +5.56% +5.26%
Number of hourly rates quoted 66 57 45
City of London median hourly rate £18.70 £17.00 £19.00
Median hourly rate % change year-on-year +10.00% -10.53% +10.79%
10th Percentile £13.00 £11.25 £11.50
90th Percentile £25.50 £30.85 £55.00
Central London median hourly rate £18.70 £18.35 £18.23
% change year-on-year +1.91% +0.69% +4.14%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the City of London.

Contractor daily rate trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 16 December 2018.

Contractor daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the City of London.

Contractor hourly rate trend for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 16 December 2018.

Contractor hourly rate histogram for ServiceNow in the City of London

ServiceNow
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the City of London region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 - -
ServiceNow
Central London

For the 6 months to 16 December 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 24 (44.44%) Finance
2 22 (40.74%) ITIL
3 21 (38.89%) ITSM
4 16 (29.63%) Windows
5 15 (27.78%) Service Management
5 15 (27.78%) Incident Management
6 14 (25.93%) Windows 7
7 12 (22.22%) SCCM
7 12 (22.22%) Asset Management
7 12 (22.22%) SLA
8 11 (20.37%) Cisco
8 11 (20.37%) Microsoft Excel
8 11 (20.37%) SQL
8 11 (20.37%) CMDB
9 10 (18.52%) VPN
9 10 (18.52%) Microsoft
9 10 (18.52%) Agile Software Development
9 10 (18.52%) Banking
10 9 (16.67%) VMware
10 9 (16.67%) Problem Management
10 9 (16.67%) PowerShell
10 9 (16.67%) Microsoft PowerPoint
11 8 (14.81%) Polycom
11 8 (14.81%) VMware Infrastructure
11 8 (14.81%) Skype
11 8 (14.81%) iManage
11 8 (14.81%) HP
11 8 (14.81%) Web Services
12 7 (12.96%) VBA
12 7 (12.96%) Dell

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.56%) MS Exchange
2 2 (3.70%) Skype for Business
3 1 (1.85%) Elasticsearch
3 1 (1.85%) WebSphere
Applications
1 11 (20.37%) Microsoft Excel
2 9 (16.67%) Microsoft PowerPoint
3 5 (9.26%) Microsoft Office
Business Applications
1 1 (1.85%) Markit EDM
1 1 (1.85%) Remedy ITSM
Cloud Services
1 4 (7.41%) Office 365
2 1 (1.85%) Amazon AWS
2 1 (1.85%) Dynamics 365
2 1 (1.85%) G Suite
2 1 (1.85%) OpenShift
Communications & Networking
1 10 (18.52%) VPN
2 8 (14.81%) Skype
3 7 (12.96%) PuTTY
3 7 (12.96%) Wireshark
4 5 (9.26%) DNS
5 4 (7.41%) TCP/IP
6 3 (5.56%) Firewall
7 2 (3.70%) DHCP
8 1 (1.85%) Cisco ASA
8 1 (1.85%) LAN
8 1 (1.85%) Remote Desktop
8 1 (1.85%) SNMP
8 1 (1.85%) VLAN
8 1 (1.85%) VoIP
8 1 (1.85%) WAN
Database & Business Intelligence
1 3 (5.56%) MS Access
1 3 (5.56%) SQL Server
2 1 (1.85%) Big Data
2 1 (1.85%) Hadoop
2 1 (1.85%) MySQL
2 1 (1.85%) Power BI
2 1 (1.85%) SQL Server 2005
2 1 (1.85%) SQL Server 2008
2 1 (1.85%) SQL Server 2014
2 1 (1.85%) SQL Server Reporting Services
Development Applications
1 3 (5.56%) JIRA
2 1 (1.85%) FitNesse
2 1 (1.85%) Git (software)
2 1 (1.85%) GitLab
2 1 (1.85%) SonarQube
General
1 24 (44.44%) Finance
2 10 (18.52%) Banking
3 7 (12.96%) Billing
4 5 (9.26%) Investment Banking
5 2 (3.70%) Front Office
6 1 (1.85%) Advertising
6 1 (1.85%) German Language
6 1 (1.85%) International Banking
6 1 (1.85%) Italian Language
6 1 (1.85%) Law
6 1 (1.85%) Legal
6 1 (1.85%) Portuguese Language
6 1 (1.85%) Retail
Job Titles
1 15 (27.78%) Analyst
2 12 (22.22%) Developer
3 11 (20.37%) ServiceNow Developer
4 9 (16.67%) Support Engineer
5 5 (9.26%) IT Support
6 4 (7.41%) Administrator
6 4 (7.41%) IT Analyst
6 4 (7.41%) IT Engineer
6 4 (7.41%) IT Support Engineer
6 4 (7.41%) Service Analyst
7 3 (5.56%) Project Manager
7 3 (5.56%) Service Manager
7 3 (5.56%) Systems Analyst
8 2 (3.70%) Business Analyst
8 2 (3.70%) Consultant
8 2 (3.70%) Data Analyst
8 2 (3.70%) IT Manager
8 2 (3.70%) ITIL Manager
8 2 (3.70%) ITIL Service Manager
8 2 (3.70%) Support Analyst
Libraries, Frameworks & Software Standards
1 8 (14.81%) Web Services
2 7 (12.96%) SOAP
3 5 (9.26%) HTML
4 3 (5.56%) Ajax
4 3 (5.56%) REST
5 2 (3.70%) AngularJS
6 1 (1.85%) .NET
6 1 (1.85%) ActiveMQ
6 1 (1.85%) CSS
6 1 (1.85%) JDBC
6 1 (1.85%) JSON
6 1 (1.85%) LDAP
6 1 (1.85%) ODBC
6 1 (1.85%) OpenID
6 1 (1.85%) SailPoint
6 1 (1.85%) SAML
6 1 (1.85%) WebSphere MQ
6 1 (1.85%) XHTML
6 1 (1.85%) XML
Miscellaneous
1 11 (20.37%) CMDB
2 4 (7.41%) User Experience
3 3 (5.56%) Video Conferencing
4 2 (3.70%) Analytical Skills
4 2 (3.70%) Greenfield Project
4 2 (3.70%) Management Information System
4 2 (3.70%) Self-Motivation
4 2 (3.70%) Virtual Team
5 1 (1.85%) BYOD
5 1 (1.85%) Data Centre
5 1 (1.85%) Enterprise Software
5 1 (1.85%) Fintech
5 1 (1.85%) Robotics
Operating Systems
1 16 (29.63%) Windows
2 14 (25.93%) Windows 7
3 5 (9.26%) Windows 10
4 3 (5.56%) Linux
5 1 (1.85%) Mac OS
5 1 (1.85%) Mac OS X
5 1 (1.85%) Unix
5 1 (1.85%) Windows Server
Processes & Methodologies
1 22 (40.74%) ITIL
2 21 (38.89%) ITSM
3 15 (27.78%) Incident Management
3 15 (27.78%) Service Management
4 12 (22.22%) Asset Management
5 10 (18.52%) Agile Software Development
6 9 (16.67%) Problem Management
7 7 (12.96%) Change Management
8 6 (11.11%) Release Management
8 6 (11.11%) SDLC
8 6 (11.11%) Workflow
9 5 (9.26%) Decision-Making
10 4 (7.41%) Configuration Management
10 4 (7.41%) Content Management
10 4 (7.41%) Contract Management
10 4 (7.41%) Disaster Recovery
10 4 (7.41%) Portfolio Management
10 4 (7.41%) Process Improvement
11 3 (5.56%) Project Management
11 3 (5.56%) Stakeholder Management
Programming Languages
1 11 (20.37%) SQL
2 9 (16.67%) PowerShell
3 7 (12.96%) VBA
4 2 (3.70%) Java
4 2 (3.70%) JavaScript
4 2 (3.70%) Python
5 1 (1.85%) BeanShell
5 1 (1.85%) C#
5 1 (1.85%) Perl
Qualifications
1 4 (7.41%) ITIL Certification
1 4 (7.41%) ITIL Foundation Certificate
1 4 (7.41%) Microsoft Certification
2 3 (5.56%) MCP
3 2 (3.70%) A+ Certification
3 2 (3.70%) MCSA
4 1 (1.85%) Computer Science Degree
4 1 (1.85%) Degree
4 1 (1.85%) Master's Degree
4 1 (1.85%) MCSE
Quality Assurance & Compliance
1 12 (22.22%) SLA
2 1 (1.85%) Data Quality
System Software
1 8 (14.81%) VMware Infrastructure
2 7 (12.96%) BitLocker
3 6 (11.11%) Active Directory
4 1 (1.85%) Docker
4 1 (1.85%) Microsoft App-V
4 1 (1.85%) Virtual Desktop
4 1 (1.85%) vSphere
4 1 (1.85%) XenDesktop
4 1 (1.85%) XenServer
Systems Management
1 12 (22.22%) SCCM
2 7 (12.96%) AirWatch
3 1 (1.85%) Backup Exec
3 1 (1.85%) Control-M
3 1 (1.85%) Kubernetes
3 1 (1.85%) SCOM
3 1 (1.85%) Single Sign-On
3 1 (1.85%) Tivoli
Vendors
1 11 (20.37%) Cisco
2 10 (18.52%) Microsoft
3 9 (16.67%) VMware
4 8 (14.81%) HP
4 8 (14.81%) iManage
4 8 (14.81%) Polycom
5 7 (12.96%) Avaya
5 7 (12.96%) Charles River
5 7 (12.96%) Dell
5 7 (12.96%) SolarWinds
6 4 (7.41%) xMatters
7 3 (5.56%) Remedy
8 2 (3.70%) Apple
8 2 (3.70%) Bloomberg
8 2 (3.70%) Citrix
8 2 (3.70%) Reuters
9 1 (1.85%) BMC
9 1 (1.85%) CheckPoint
9 1 (1.85%) IBM
9 1 (1.85%) Oracle