Period
to 16 November 2019

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 16 November 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
16 Nov 2019
Same period 2018 Same period 2017
Rank 144 201 191
Rank change year-on-year +57 -10 -3
Contract jobs citing ServiceNow 76 53 68
As % of all contract IT jobs advertised in the City of London 1.30% 0.75% 0.95%
As % of the Vendors category 3.20% 1.97% 2.48%
Number of daily rates quoted 50 35 54
City of London median daily rate £475 £420 £416
Median daily rate % change year-on-year +13.10% +0.90% +1.83%
10th Percentile £253 £173 £192
90th Percentile £625 £615 £546
Central London median daily rate £485 £515 £450
% change year-on-year -5.83% +14.44% +7.78%
Number of hourly rates quoted 4 3 0
City of London median hourly rate £22.72 £26.50 -
Median hourly rate % change year-on-year -14.28% - -
Central London median hourly rate £21.50 £22.93 -
% change year-on-year -6.24% - -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,374 2,690 2,745
As % of all contract IT jobs advertised in the City of London 40.68% 38.23% 38.51%
Number of daily rates quoted 1,835 2,017 2,063
City of London median daily rate £500 £485 £483
Median daily rate % change year-on-year +3.09% +0.52% +7.22%
10th Percentile £263 £225 £273
90th Percentile £650 £650 £675
Central London median daily rate £495 £488 £475
% change year-on-year +1.54% +2.63% +5.56%
Number of hourly rates quoted 45 72 59
City of London median hourly rate £20.50 £18.70 £18.00
Median hourly rate % change year-on-year +9.63% +3.89% -5.26%
10th Percentile £12.04 £13.00 £11.15
90th Percentile £50.99 £25.50 £30.75
Central London median hourly rate £20.50 £18.70 £18.00
% change year-on-year +9.63% +3.89% -1.23%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the City of London.

Contractor daily rate trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 16 November 2019.

Contractor daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the City of London.

Contractor hourly rate trend for ServiceNow in the City of London

ServiceNow
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the City of London region over the 6 months to 16 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 4 £300 -
London Bridge - 2 £250 -
ServiceNow
Central London

For the 6 months to 16 November 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 41 (53.95%) ITIL
2 26 (34.21%) ITSM
3 25 (32.89%) Agile Software Development
4 21 (27.63%) Finance
4 21 (27.63%) Service Management
5 16 (21.05%) Python
6 14 (18.42%) Perl
7 13 (17.11%) JavaScript
7 13 (17.11%) Web Services
7 13 (17.11%) Scrum
7 13 (17.11%) User Stories
7 13 (17.11%) DevOps
8 12 (15.79%) JIRA
8 12 (15.79%) Continuous Integration
8 12 (15.79%) Git (software)
8 12 (15.79%) Windows
8 12 (15.79%) ITIL Certification
8 12 (15.79%) Configuration Management
9 11 (14.47%) AWS
10 10 (13.16%) Splunk
10 10 (13.16%) Active Directory
11 9 (11.84%) Bash Shell
12 8 (10.53%) REST
12 8 (10.53%) Kanban
12 8 (10.53%) Incident Management
12 8 (10.53%) Linux
12 8 (10.53%) Service Delivery
12 8 (10.53%) Continuous Delivery
13 7 (9.21%) Stakeholder Management
13 7 (9.21%) Java

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.63%) Confluence
1 2 (2.63%) MS Exchange
1 2 (2.63%) Skype for Business
2 1 (1.32%) CMS
2 1 (1.32%) Exchange Server 2007
2 1 (1.32%) IIS
2 1 (1.32%) SharePoint
Applications
1 3 (3.95%) Microsoft Excel
2 2 (2.63%) Microsoft Office
3 1 (1.32%) Microsoft PowerPoint
Business Applications
1 4 (5.26%) Remedy ITSM
Cloud Services
1 11 (14.47%) AWS
2 6 (7.89%) Datadog
2 6 (7.89%) GitHub
2 6 (7.89%) Office 365
2 6 (7.89%) Virtual Private Cloud
3 4 (5.26%) Azure
3 4 (5.26%) npm
4 2 (2.63%) Amazon EC2
4 2 (2.63%) Amazon ECS
4 2 (2.63%) Amazon S3
4 2 (2.63%) Amazon SQS
4 2 (2.63%) AWS CloudFormation
4 2 (2.63%) AWS CodePipeline
4 2 (2.63%) AWS Fargate
4 2 (2.63%) AWS Lambda
4 2 (2.63%) Azure Active Directory
4 2 (2.63%) Cloud Computing
4 2 (2.63%) CloudFront
4 2 (2.63%) Serverless
5 1 (1.32%) SuccessFactors
Communications & Networking
1 6 (7.89%) Internet
1 6 (7.89%) VPN
2 3 (3.95%) Firewall
2 3 (3.95%) Network Security
3 2 (2.63%) DHCP
3 2 (2.63%) DNS
3 2 (2.63%) Intranet
3 2 (2.63%) Skype
4 1 (1.32%) HTTP
4 1 (1.32%) LAN
4 1 (1.32%) NAS
4 1 (1.32%) SAN
4 1 (1.32%) Softphone
4 1 (1.32%) WAN
Database & Business Intelligence
1 2 (2.63%) Amazon DynamoDB
1 2 (2.63%) MySQL
1 2 (2.63%) NoSQL
1 2 (2.63%) PostgreSQL
1 2 (2.63%) Redis
2 1 (1.32%) SQL Server Reporting Services
Development Applications
1 12 (15.79%) Git (software)
1 12 (15.79%) JIRA
2 6 (7.89%) Jenkins
2 6 (7.89%) Sonatype Nexus
3 4 (5.26%) Maven
3 4 (5.26%) MSBuild
3 4 (5.26%) Subversion
4 2 (2.63%) Cucumber
4 2 (2.63%) Gradle
4 2 (2.63%) Selenium
General
1 21 (27.63%) Finance
2 2 (2.63%) Banking
2 2 (2.63%) Law
3 1 (1.32%) Advertising
3 1 (1.32%) Financial Institution
3 1 (1.32%) Front Office
3 1 (1.32%) Investment Banking
3 1 (1.32%) Legal
3 1 (1.32%) Publishing
3 1 (1.32%) Retail
3 1 (1.32%) Telecoms
Job Titles
1 12 (15.79%) DevOps Engineer
2 10 (13.16%) Developer
3 9 (11.84%) Analyst
3 9 (11.84%) ServiceNow Developer
4 6 (7.89%) Consultant
4 6 (7.89%) Desktop Engineer
4 6 (7.89%) Desktop Support
4 6 (7.89%) Service Manager
5 5 (6.58%) Desktop Support Engineer
5 5 (6.58%) Support Engineer
6 4 (5.26%) Architect
6 4 (5.26%) Java Engineer
6 4 (5.26%) ServiceNow Consultant
7 3 (3.95%) Active Directory Engineer
7 3 (3.95%) Active Directory Support
7 3 (3.95%) Active Directory Support Engineer
7 3 (3.95%) Exchange Engineer
7 3 (3.95%) Exchange Support
7 3 (3.95%) Windows Engineer
7 3 (3.95%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 13 (17.11%) Web Services
2 8 (10.53%) REST
3 6 (7.89%) JSON
3 6 (7.89%) Node.js
4 5 (6.58%) RESTful
5 4 (5.26%) .NET
5 4 (5.26%) HTML
5 4 (5.26%) SOAP
5 4 (5.26%) XML
6 3 (3.95%) Ajax
7 2 (2.63%) AngularJS
7 2 (2.63%) CSS
8 1 (1.32%) Middleware
Miscellaneous
1 6 (7.89%) User Experience
2 5 (6.58%) CMDB
3 4 (5.26%) Virtual Team
4 3 (3.95%) Data Centre
5 2 (2.63%) Analytical Skills
5 2 (2.63%) Enterprise Software
5 2 (2.63%) FMCG
5 2 (2.63%) Self-Motivation
5 2 (2.63%) Taxonomies
5 2 (2.63%) Video Conferencing
6 1 (1.32%) BYOD
6 1 (1.32%) Foreign Exchange (FX)
6 1 (1.32%) Greenfield Project
6 1 (1.32%) Management Information System
6 1 (1.32%) Public Cloud
6 1 (1.32%) Smartphone
6 1 (1.32%) Video\Live Streaming
6 1 (1.32%) Wiki
Operating Systems
1 12 (15.79%) Windows
2 8 (10.53%) Linux
3 6 (7.89%) Red Hat Enterprise Linux
4 5 (6.58%) Windows 10
4 5 (6.58%) Windows 7
5 3 (3.95%) Windows Server
6 2 (2.63%) Unix
7 1 (1.32%) Android
7 1 (1.32%) Apple iOS
7 1 (1.32%) Solaris
Processes & Methodologies
1 41 (53.95%) ITIL
2 26 (34.21%) ITSM
3 25 (32.89%) Agile Software Development
4 21 (27.63%) Service Management
5 13 (17.11%) DevOps
5 13 (17.11%) Scrum
5 13 (17.11%) User Stories
6 12 (15.79%) Configuration Management
6 12 (15.79%) Continuous Integration
7 8 (10.53%) Continuous Delivery
7 8 (10.53%) Incident Management
7 8 (10.53%) Kanban
7 8 (10.53%) Service Delivery
8 7 (9.21%) Investment Management
8 7 (9.21%) Stakeholder Management
9 6 (7.89%) Cybersecurity
9 6 (7.89%) Infrastructure Automation
9 6 (7.89%) Open Source
9 6 (7.89%) Runbook
10 5 (6.58%) Acceptance Criteria
Programming Languages
1 16 (21.05%) Python
2 14 (18.42%) Perl
3 13 (17.11%) JavaScript
4 9 (11.84%) Bash Shell
5 7 (9.21%) Java
5 7 (9.21%) Ruby
5 7 (9.21%) SQL
6 5 (6.58%) PowerShell
7 2 (2.63%) C
Qualifications
1 12 (15.79%) ITIL Certification
2 7 (9.21%) Security Cleared
3 6 (7.89%) RHCE
4 3 (3.95%) Degree
5 2 (2.63%) ITIL Foundation Certificate
6 1 (1.32%) CISA
6 1 (1.32%) CISM
6 1 (1.32%) CISSP
6 1 (1.32%) CRISC
6 1 (1.32%) DBS Check
6 1 (1.32%) ISTQB
6 1 (1.32%) MCP
6 1 (1.32%) Microsoft Certification
6 1 (1.32%) SC Cleared
Quality Assurance & Compliance
1 3 (3.95%) QA
2 2 (2.63%) COBIT
2 2 (2.63%) SLA
3 1 (1.32%) Data Quality
System Software
1 10 (13.16%) Active Directory
2 2 (2.63%) Docker
2 2 (2.63%) VMware Infrastructure
3 1 (1.32%) Virtual Machines
3 1 (1.32%) VMware ESXi
3 1 (1.32%) VMware Workstation
Systems Management
1 7 (9.21%) Nagios
2 6 (7.89%) Opscode Chef
2 6 (7.89%) Suricata
3 4 (5.26%) ITRS Geneos
3 4 (5.26%) ZABBIX
4 2 (2.63%) AirWatch
4 2 (2.63%) Check_MK
4 2 (2.63%) Kubernetes
4 2 (2.63%) Microsoft Intune
5 1 (1.32%) Cisco CUCM
5 1 (1.32%) HP ALM
5 1 (1.32%) HP Quality Center
5 1 (1.32%) Netcool
5 1 (1.32%) OMEGAMON
5 1 (1.32%) SCCM
5 1 (1.32%) SCOM
5 1 (1.32%) Terraform
5 1 (1.32%) Tivoli
Vendors
1 10 (13.16%) Splunk
2 6 (7.89%) Microsoft
2 6 (7.89%) Qualys
2 6 (7.89%) Red Hat
2 6 (7.89%) Remedy
3 4 (5.26%) BMC
3 4 (5.26%) Cisco
3 4 (5.26%) Perforce
4 3 (3.95%) Palo Alto
5 2 (2.63%) Apple
5 2 (2.63%) CommVault
5 2 (2.63%) Oracle
5 2 (2.63%) SAP
5 2 (2.63%) VMware
6 1 (1.32%) Bloomberg
6 1 (1.32%) Citrix
6 1 (1.32%) EMC
6 1 (1.32%) HP
6 1 (1.32%) Reuters
6 1 (1.32%) Sony