ServiceNow Contract Job Trends in the City of London

ServiceNow
Central London > City of London

The table below provides summary statistics for contract job vacancies advertised in the City of London requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited ServiceNow over the 6 months leading up to 1 May 2026, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
1 May 2026
Same period 2025 Same period 2024
Rank 70 51 66
Rank change year-on-year -19 +15 +37
Contract jobs citing ServiceNow 66 71 62
As % of all contract jobs in the City of London 2.87% 4.04% 2.82%
As % of the Vendors category 6.80% 9.08% 6.60%
Number of daily rates quoted 41 48 48
10th Percentile £325 £249 £150
25th Percentile £425 £381 £363
Median daily rate (50th Percentile) £525 £550 £516
Median % change year-on-year -4.55% +6.54% +4.29%
75th Percentile £603 £666 £609
90th Percentile £765 £708 £721
Central London median daily rate £525 £550 £500
% change year-on-year -4.55% +10.00% +5.54%
Number of hourly rates quoted 6 0 2
10th Percentile - - -
25th Percentile £18.75 - £21.25
Median hourly rate £19.50 - £22.50
75th Percentile £20.25 - £23.75
90th Percentile £21.98 - -
Central London median hourly rate £19.50 - £22.50
% change year-on-year - - -4.26%

All Vendors
City of London

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services in the City of London.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 971 782 940
As % of all contract IT jobs advertised in the City of London 42.18% 44.53% 42.79%
Number of daily rates quoted 627 488 690
10th Percentile £357 £313 £324
25th Percentile £430 £450 £438
Median daily rate (50th Percentile) £530 £550 £550
Median % change year-on-year -3.64% - -1.79%
75th Percentile £675 £675 £680
90th Percentile £775 £754 £776
Central London median daily rate £530 £550 £550
% change year-on-year -3.64% - -
Number of hourly rates quoted 13 8 6
10th Percentile - £25.77 £12.75
25th Percentile £18.75 £30.10 £13.56
Median hourly rate £19.50 £38.58 £19.75
Median % change year-on-year -49.45% +95.32% -5.95%
75th Percentile £25.77 £72.81 £23.75
90th Percentile £41.65 £126.25 £25.38
Central London median hourly rate £22.27 £31.00 £18.93
% change year-on-year -28.18% +63.76% -11.95%

ServiceNow
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing ServiceNow relative to all contract IT jobs advertised in the City of London.

ServiceNow job vacancy trend in the City of London

ServiceNow
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing ServiceNow.

Contractor daily rate distribution trend for jobs in the City of London citing ServiceNow

ServiceNow
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ServiceNow in the City of London over the 6 months to 1 May 2026.

Daily rate histogram for ServiceNow in the City of London

ServiceNow
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing ServiceNow.

Contractor hourly rate distribution trend for jobs in the City of London citing ServiceNow

ServiceNow
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (6.06%) SharePoint
2 1 (1.52%) Confluence
Applications
1 3 (4.55%) Microsoft Excel
2 1 (1.52%) Microsoft Office
2 1 (1.52%) MS Visio
Business Applications
1 6 (9.09%) Remedy ITSM
2 1 (1.52%) Oracle Payables
2 1 (1.52%) Oracle Receivables
Cloud Services
1 8 (12.12%) AWS
2 7 (10.61%) Azure
3 6 (9.09%) Microsoft 365
4 4 (6.06%) Entra ID
4 4 (6.06%) OpenShift
5 3 (4.55%) Azure DevOps
5 3 (4.55%) SaaS
6 2 (3.03%) GCP
6 2 (3.03%) Power Platform
7 1 (1.52%) Amazon CloudWatch
7 1 (1.52%) Amazon EC2
7 1 (1.52%) Amazon ECS
7 1 (1.52%) Amazon Kinesis
7 1 (1.52%) Amazon S3
7 1 (1.52%) Amazon SQS
7 1 (1.52%) AWS CloudFormation
7 1 (1.52%) GitHub
7 1 (1.52%) Google Workspace
7 1 (1.52%) IaaS
7 1 (1.52%) OneDrive
Communications & Networking
1 2 (3.03%) Firewall
1 2 (3.03%) VPN
2 1 (1.52%) IPv4
2 1 (1.52%) IPv6
2 1 (1.52%) Network Security
Database & Business Intelligence
1 2 (3.03%) Metadata
1 2 (3.03%) Power BI
2 1 (1.52%) Amazon RDS
2 1 (1.52%) Data Warehouse
2 1 (1.52%) DB2
2 1 (1.52%) DynamoDB
2 1 (1.52%) NoSQL
2 1 (1.52%) Relational Database
2 1 (1.52%) Tableau
Development Applications
1 9 (13.64%) JIRA
2 3 (4.55%) Jenkins
3 1 (1.52%) Cypress.io
3 1 (1.52%) GitLab
3 1 (1.52%) JUnit
3 1 (1.52%) REST Assured
3 1 (1.52%) Selenium
3 1 (1.52%) SpecFlow
General
1 23 (34.85%) Finance
2 21 (31.82%) Social Skills
3 11 (16.67%) Analytical Skills
4 9 (13.64%) Banking
5 4 (6.06%) Documentation Skills
5 4 (6.06%) Public Sector
5 4 (6.06%) Retail
6 3 (4.55%) Financial Institution
6 3 (4.55%) Organisational Skills
7 2 (3.03%) Inclusion and Diversity
8 1 (1.52%) Automotive
8 1 (1.52%) Law
8 1 (1.52%) Manufacturing
8 1 (1.52%) Military
8 1 (1.52%) Presentation Skills
Job Titles
1 12 (18.18%) Developer
2 11 (16.67%) ServiceNow Developer
3 9 (13.64%) Architect
4 7 (10.61%) IT Support
5 6 (9.09%) Analyst
5 6 (9.09%) ServiceNow Specialist
6 5 (7.58%) 1st/2nd Line Support
6 5 (7.58%) 2nd Line Support
7 4 (6.06%) Project Manager
7 4 (6.06%) Senior
7 4 (6.06%) ServiceNow Manager
8 3 (4.55%) ServiceNow Architect
8 3 (4.55%) Support Engineer
9 2 (3.03%) Administrator
9 2 (3.03%) Delivery Manager
9 2 (3.03%) IT Support Engineer
9 2 (3.03%) Network Architect
9 2 (3.03%) Process Analyst
9 2 (3.03%) Service Analyst
9 2 (3.03%) Service Manager
Libraries, Frameworks & Software Standards
1 8 (12.12%) REST
2 7 (10.61%) SOAP
3 3 (4.55%) CSS
3 3 (4.55%) HTML
4 2 (3.03%) AngularJS
4 2 (3.03%) jQuery
4 2 (3.03%) JSON
4 2 (3.03%) Kafka
4 2 (3.03%) OAuth
4 2 (3.03%) RESTful
4 2 (3.03%) XML
5 1 (1.52%) J2EE
5 1 (1.52%) JDBC
5 1 (1.52%) LDAP
5 1 (1.52%) OAuth2
5 1 (1.52%) OpenID
5 1 (1.52%) RabbitMQ
5 1 (1.52%) SailPoint
5 1 (1.52%) Spring
5 1 (1.52%) Spring Boot
Miscellaneous
1 10 (15.15%) CMDB
2 7 (10.61%) Onboarding
3 6 (9.09%) Product Ownership
4 2 (3.03%) Client/Server
4 2 (3.03%) Cloud Native
4 2 (3.03%) Self-Motivation
5 1 (1.52%) BYOD
5 1 (1.52%) Data Structures
5 1 (1.52%) Enterprise Software
5 1 (1.52%) Private Cloud
5 1 (1.52%) Taxonomies
5 1 (1.52%) Video Conferencing
Operating Systems
1 7 (10.61%) Windows
2 2 (3.03%) Mac OS
3 1 (1.52%) Windows 10
Processes & Methodologies
1 24 (36.36%) ITSM
2 23 (34.85%) ITIL
3 16 (24.24%) Continuous Improvement
4 13 (19.70%) Agile
5 11 (16.67%) Problem-Solving
6 10 (15.15%) Project Management
6 10 (15.15%) Stakeholder Management
7 8 (12.12%) Customer Service
7 8 (12.12%) Stakeholder Engagement
8 7 (10.61%) Data Modelling
8 7 (10.61%) Problem Management
8 7 (10.61%) Risk Management
8 7 (10.61%) Runbook
8 7 (10.61%) Workflow
9 6 (9.09%) Asset Management
9 6 (9.09%) Decision-Making
9 6 (9.09%) Service Delivery
10 5 (7.58%) AI
10 5 (7.58%) Change Management
10 5 (7.58%) Supplier Management
Programming Languages
1 6 (9.09%) JavaScript
2 5 (7.58%) SQL
3 4 (6.06%) Python
4 3 (4.55%) Java
4 3 (4.55%) PowerShell
5 1 (1.52%) C#
5 1 (1.52%) R
5 1 (1.52%) SOQL
Qualifications
1 9 (13.64%) Security Cleared
2 7 (10.61%) SC Cleared
3 4 (6.06%) PMP
4 1 (1.52%) AWS Certification
4 1 (1.52%) AWS Certified Developer
4 1 (1.52%) AWS Certified Solutions Architect
4 1 (1.52%) BPSS Clearance
4 1 (1.52%) CISM
4 1 (1.52%) CISSP
4 1 (1.52%) Degree
4 1 (1.52%) DV Cleared
4 1 (1.52%) ISTQB
4 1 (1.52%) PMI Certification
Quality Assurance & Compliance
1 5 (7.58%) GDPR
1 5 (7.58%) SLA
2 4 (6.06%) Data Quality
2 4 (6.06%) Sarbanes-Oxley
3 2 (3.03%) Accessibility
3 2 (3.03%) PCI DSS
3 2 (3.03%) PMO
3 2 (3.03%) QA
4 1 (1.52%) Actionable Recommendations
4 1 (1.52%) Cyber Essentials
4 1 (1.52%) GRC
4 1 (1.52%) HIPAA
4 1 (1.52%) NIST
System Software
1 5 (7.58%) Active Directory
2 1 (1.52%) Docker
Systems Management
1 2 (3.03%) Grafana
2 1 (1.52%) Ansible
2 1 (1.52%) Kubernetes
2 1 (1.52%) Microsoft Intune
2 1 (1.52%) RSA Archer
2 1 (1.52%) SCCM
2 1 (1.52%) Terraform
Vendors
1 11 (16.67%) Microsoft
2 7 (10.61%) Remedy
3 4 (6.06%) Workday
4 3 (4.55%) Dynatrace
4 3 (4.55%) Splunk
5 2 (3.03%) Freshdesk
5 2 (3.03%) IBM
5 2 (3.03%) Salesforce
5 2 (3.03%) SAP
5 2 (3.03%) Snow
6 1 (1.52%) BiZZdesign
6 1 (1.52%) BMC
6 1 (1.52%) Cisco
6 1 (1.52%) DocuSign
6 1 (1.52%) ForeScout
6 1 (1.52%) LogicMonitor
6 1 (1.52%) Okta
6 1 (1.52%) Oracle
6 1 (1.52%) Sybase
6 1 (1.52%) Zscaler