Period
to 24 January 2020

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 24 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
24 Jan 2020
Same period 2019 Same period 2018
Rank 155 205 184
Rank change year-on-year +50 -21 -3
Contract jobs citing ServiceNow 43 52 65
As % of all contract IT jobs advertised in the City of London 0.87% 0.76% 0.91%
As % of the Vendors category 2.22% 2.00% 2.39%
Number of daily rates quoted 26 34 45
City of London median daily rate £425 £420 £430
Median daily rate % change year-on-year +1.19% -2.33% +22.86%
10th Percentile £256 £173 £191
90th Percentile £626 £586 £525
Central London median daily rate £425 £550 £470
% change year-on-year -22.73% +17.02% +34.29%
Number of hourly rates quoted 3 3 2
City of London median hourly rate £22.50 £26.50 £21.50
Median hourly rate % change year-on-year -15.09% +23.26% -78.50%
10th Percentile £21.05 £16.35 £21.25
90th Percentile £26.55 £27.25 £21.75
Central London median hourly rate £21.75 £22.93 £21.50
% change year-on-year -5.15% +6.65% -78.50%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 1,938 2,599 2,722
As % of all contract IT jobs advertised in the City of London 39.31% 38.00% 38.16%
Number of daily rates quoted 1,457 1,912 2,084
City of London median daily rate £488 £475 £483
Median daily rate % change year-on-year +2.63% -1.55% +7.22%
10th Percentile £243 £225 £275
90th Percentile £653 £650 £675
Central London median daily rate £475 £485 £475
% change year-on-year -2.06% +2.11% +5.56%
Number of hourly rates quoted 34 55 58
City of London median hourly rate £20.00 £18.70 £17.50
Median hourly rate % change year-on-year +6.95% +6.86% -7.89%
10th Percentile £12.15 £13.00 £11.12
90th Percentile £31.50 £27.25 £30.83
Central London median hourly rate £20.00 £18.70 £19.50
% change year-on-year +6.95% -4.10% +5.69%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the City of London.

Contractor daily rate trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 24 January 2020.

Contractor daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the City of London.

Contractor hourly rate trend for ServiceNow in the City of London

ServiceNow
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the City of London region over the 6 months to 24 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 4 £300 -
London Bridge +43 2 £263 -
ServiceNow
Central London

For the 6 months to 24 January 2020, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 21 (48.84%) ITIL
2 11 (25.58%) Agile Software Development
3 10 (23.26%) Web Services
3 10 (23.26%) Windows
4 9 (20.93%) ITSM
4 9 (20.93%) AWS
5 8 (18.60%) Service Management
5 8 (18.60%) Active Directory
6 7 (16.28%) SQL
6 7 (16.28%) Finance
6 7 (16.28%) Stakeholder Management
6 7 (16.28%) Scrum
6 7 (16.28%) REST
6 7 (16.28%) User Stories
7 6 (13.95%) Workflow
7 6 (13.95%) JIRA
7 6 (13.95%) SOAP
7 6 (13.95%) Python
8 5 (11.63%) Cisco
8 5 (11.63%) Microsoft
8 5 (11.63%) JavaScript
8 5 (11.63%) Linux
8 5 (11.63%) Incident Management
8 5 (11.63%) Ajax
8 5 (11.63%) Cybersecurity
8 5 (11.63%) DevOps
8 5 (11.63%) Continuous Delivery
8 5 (11.63%) Bash Shell
8 5 (11.63%) Continuous Integration
8 5 (11.63%) Kanban

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.65%) Confluence
1 2 (4.65%) Exchange Server 2007
1 2 (4.65%) MS Exchange
1 2 (4.65%) SharePoint
2 1 (2.33%) CMS
2 1 (2.33%) IIS
2 1 (2.33%) Skype for Business
Applications
1 3 (6.98%) Microsoft Excel
2 2 (4.65%) Microsoft Office
Cloud Services
1 9 (20.93%) AWS
2 5 (11.63%) Azure
3 4 (9.30%) Office 365
4 3 (6.98%) Azure Active Directory
4 3 (6.98%) Datadog
4 3 (6.98%) Virtual Private Cloud
5 2 (4.65%) Amazon EC2
5 2 (4.65%) Amazon ECS
5 2 (4.65%) Amazon S3
5 2 (4.65%) Amazon SQS
5 2 (4.65%) AWS CloudFormation
5 2 (4.65%) AWS CodeDeploy
5 2 (4.65%) AWS CodePipeline
5 2 (4.65%) AWS Fargate
5 2 (4.65%) AWS Lambda
5 2 (4.65%) Cloud Computing
5 2 (4.65%) CloudFront
5 2 (4.65%) GitHub
5 2 (4.65%) Serverless
6 1 (2.33%) SaaS
Communications & Networking
1 3 (6.98%) Firewall
1 3 (6.98%) Internet
1 3 (6.98%) Network Security
1 3 (6.98%) VPN
2 2 (4.65%) DHCP
2 2 (4.65%) DNS
3 1 (2.33%) HTTP
3 1 (2.33%) Intranet
3 1 (2.33%) NAS
3 1 (2.33%) SAN
3 1 (2.33%) Skype
3 1 (2.33%) Softphone
Database & Business Intelligence
1 2 (4.65%) Amazon DynamoDB
1 2 (4.65%) MySQL
1 2 (4.65%) NoSQL
1 2 (4.65%) PostgreSQL
1 2 (4.65%) Redis
2 1 (2.33%) SQL Server Reporting Services
Development Applications
1 6 (13.95%) JIRA
2 5 (11.63%) Git (software)
3 3 (6.98%) Jenkins
3 3 (6.98%) Sonatype Nexus
4 2 (4.65%) Cucumber
4 2 (4.65%) Gradle
4 2 (4.65%) Selenium
General
1 7 (16.28%) Finance
2 2 (4.65%) Telecoms
3 1 (2.33%) Advertising
3 1 (2.33%) Banking
3 1 (2.33%) Law
3 1 (2.33%) Publishing
3 1 (2.33%) Retail
Job Titles
1 9 (20.93%) Analyst
2 7 (16.28%) Developer
3 6 (13.95%) ServiceNow Developer
4 5 (11.63%) DevOps Engineer
5 3 (6.98%) Consultant
5 3 (6.98%) Coordinator
5 3 (6.98%) Desktop Engineer
5 3 (6.98%) Network Engineer
5 3 (6.98%) Network Security Engineer
5 3 (6.98%) Security Engineer
5 3 (6.98%) Service Analyst
5 3 (6.98%) Service Management Analyst
5 3 (6.98%) Support Analyst
6 2 (4.65%) Administrator
6 2 (4.65%) Architect
6 2 (4.65%) Desktop Support
6 2 (4.65%) Desktop Support Engineer
6 2 (4.65%) Incident Manager
6 2 (4.65%) Product Owner
6 2 (4.65%) Support Engineer
Libraries, Frameworks & Software Standards
1 10 (23.26%) Web Services
2 7 (16.28%) REST
3 6 (13.95%) SOAP
4 5 (11.63%) Ajax
5 4 (9.30%) AngularJS
5 4 (9.30%) CSS
5 4 (9.30%) HTML
5 4 (9.30%) XML
6 3 (6.98%) JSON
7 2 (4.65%) Node.js
7 2 (4.65%) Twitter Bootstrap
Miscellaneous
1 3 (6.98%) Taxonomies
1 3 (6.98%) User Experience
2 2 (4.65%) Management Information System
2 2 (4.65%) Video Conferencing
2 2 (4.65%) Video\Live Streaming
3 1 (2.33%) Analytical Skills
3 1 (2.33%) CMDB
3 1 (2.33%) Data Centre
3 1 (2.33%) Digital Media
3 1 (2.33%) Enterprise Software
3 1 (2.33%) Foreign Exchange (FX)
3 1 (2.33%) Greenfield Project
3 1 (2.33%) Replication
3 1 (2.33%) Smartphone
3 1 (2.33%) Video on Demand
Operating Systems
1 10 (23.26%) Windows
2 5 (11.63%) Linux
3 4 (9.30%) Unix
4 3 (6.98%) Red Hat Enterprise Linux
4 3 (6.98%) Windows Server
5 2 (4.65%) Windows 10
5 2 (4.65%) Windows 7
6 1 (2.33%) Android
6 1 (2.33%) Apple iOS
6 1 (2.33%) Solaris
Processes & Methodologies
1 21 (48.84%) ITIL
2 11 (25.58%) Agile Software Development
3 9 (20.93%) ITSM
4 8 (18.60%) Service Management
5 7 (16.28%) Scrum
5 7 (16.28%) Stakeholder Management
5 7 (16.28%) User Stories
6 6 (13.95%) Workflow
7 5 (11.63%) Continuous Delivery
7 5 (11.63%) Continuous Integration
7 5 (11.63%) Cybersecurity
7 5 (11.63%) DevOps
7 5 (11.63%) Incident Management
7 5 (11.63%) Kanban
8 4 (9.30%) Change Management
8 4 (9.30%) Configuration Management
8 4 (9.30%) Migration
8 4 (9.30%) Service Delivery
9 3 (6.98%) Data Modelling
9 3 (6.98%) Information Security
Programming Languages
1 7 (16.28%) SQL
2 6 (13.95%) Python
3 5 (11.63%) Bash Shell
3 5 (11.63%) JavaScript
3 5 (11.63%) PowerShell
4 4 (9.30%) Perl
5 3 (6.98%) Java
5 3 (6.98%) Ruby
6 1 (2.33%) C
Qualifications
1 3 (6.98%) Degree
1 3 (6.98%) ITIL Foundation Certificate
1 3 (6.98%) RHCE
1 3 (6.98%) Security Cleared
2 2 (4.65%) ITIL Certification
3 1 (2.33%) CISA
3 1 (2.33%) CISM
3 1 (2.33%) CISSP
3 1 (2.33%) CRISC
3 1 (2.33%) ISTQB
3 1 (2.33%) MCP
3 1 (2.33%) Microsoft Certification
Quality Assurance & Compliance
1 2 (4.65%) COBIT
1 2 (4.65%) QA
1 2 (4.65%) SLA
2 1 (2.33%) Data Quality
2 1 (2.33%) PMO
System Software
1 8 (18.60%) Active Directory
2 3 (6.98%) VMware Infrastructure
3 2 (4.65%) Docker
3 2 (4.65%) VMware Workstation
4 1 (2.33%) Microsoft App-V
4 1 (2.33%) Virtual Machines
4 1 (2.33%) VMware ESXi
Systems Management
1 3 (6.98%) Microsoft Intune
1 3 (6.98%) Opscode Chef
1 3 (6.98%) Suricata
2 2 (4.65%) Cisco CUCM
2 2 (4.65%) Kubernetes
2 2 (4.65%) SCCM
3 1 (2.33%) AirWatch
3 1 (2.33%) HP ALM
3 1 (2.33%) HP Quality Center
3 1 (2.33%) Terraform
Vendors
1 5 (11.63%) Cisco
1 5 (11.63%) Microsoft
2 3 (6.98%) Palo Alto
2 3 (6.98%) Qualys
2 3 (6.98%) Red Hat
2 3 (6.98%) Splunk
2 3 (6.98%) VMware
3 2 (4.65%) Apple
3 2 (4.65%) Remedy
3 2 (4.65%) SAP
4 1 (2.33%) Dell Compellent
4 1 (2.33%) EMC
4 1 (2.33%) HP
4 1 (2.33%) Polycom
4 1 (2.33%) Snow
4 1 (2.33%) Sony
4 1 (2.33%) Wallstreet Suite
4 1 (2.33%) Workday