Period
to 16 August 2018

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 204 177 195
Rank change year-on-year -27 +18 +52
Contract jobs citing ServiceNow 55 66 49
As % of all contract IT jobs advertised in the City of London 0.79% 1.00% 0.72%
As % of the Vendors category 2.07% 2.56% 1.72%
Number of daily rates quoted 31 47 42
City of London median daily rate £435 £430 £465
Median daily rate % change year-on-year +1.16% -7.53% +12.73%
10th Percentile £150 £281 £313
90th Percentile £613 £675 £584
Central London median daily rate £500 £465 £468
% change year-on-year +7.53% -0.53% +13.33%
Number of hourly rates quoted 6 0 0
City of London median hourly rate £20.75 - -
Central London median hourly rate £20.75 - -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,655 2,577 2,843
As % of all contract IT jobs advertised in the City of London 38.06% 39.09% 41.81%
Number of daily rates quoted 1,956 1,876 2,184
City of London median daily rate £488 £475 £450
Median daily rate % change year-on-year +2.63% +5.56% +2.86%
10th Percentile £263 £268 £275
90th Percentile £663 £650 £638
Central London median daily rate £488 £475 £450
% change year-on-year +2.63% +5.56% +4.65%
Number of hourly rates quoted 72 44 35
City of London median hourly rate £19.25 £17.00 £19.00
Median hourly rate % change year-on-year +13.24% -10.53% +8.57%
10th Percentile £13.31 £12.51 £11.25
90th Percentile £25.50 £33.50 £33.90
Central London median hourly rate £19.25 £17.00 £17.98
% change year-on-year +13.24% -5.42% +2.71%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the City of London.

Contractor daily rate trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 16 August 2018.

Contractor daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the City of London.

Contractor hourly rate trend for ServiceNow in the City of London

For the 6 months to 16 August 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 28 (50.91%) Windows
2 20 (36.36%) Service Management
3 19 (34.55%) Finance
4 18 (32.73%) ITSM
5 17 (30.91%) Active Directory
6 15 (27.27%) Microsoft
6 15 (27.27%) ITIL
7 13 (23.64%) Windows 7
8 12 (21.82%) SCCM
9 11 (20.00%) Agile Software Development
10 10 (18.18%) Office 365
10 10 (18.18%) Windows 10
10 10 (18.18%) VMware
11 7 (12.73%) Citrix
11 7 (12.73%) Banking
11 7 (12.73%) VMware Infrastructure
12 6 (10.91%) CMDB
12 6 (10.91%) SailPoint
12 6 (10.91%) Mac OS X
12 6 (10.91%) Unix
12 6 (10.91%) Microsoft Office
12 6 (10.91%) Identity Access Management
13 5 (9.09%) Task Automation
13 5 (9.09%) Problem-Solving
13 5 (9.09%) Configuration Management
13 5 (9.09%) Service Delivery
13 5 (9.09%) Migration
13 5 (9.09%) Stakeholder Management
13 5 (9.09%) Information Security
13 5 (9.09%) LDAP

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.09%) MS Exchange
2 4 (7.27%) Skype for Business
3 2 (3.64%) Apache
3 2 (3.64%) Confluence
3 2 (3.64%) IIS
3 2 (3.64%) JBoss
3 2 (3.64%) Tomcat
3 2 (3.64%) WebLogic
4 1 (1.82%) CMS
4 1 (1.82%) Elasticsearch
4 1 (1.82%) Exchange Server 2010
4 1 (1.82%) Exchange Server 2013
4 1 (1.82%) SharePoint
Applications
1 6 (10.91%) Microsoft Office
2 2 (3.64%) Microsoft Excel
2 2 (3.64%) Microsoft PowerPoint
2 2 (3.64%) MS Visio
3 1 (1.82%) AutoCAD
Business Applications
1 1 (1.82%) Markit EDM
Cloud Services
1 10 (18.18%) Office 365
2 2 (3.64%) Amazon AWS
2 2 (3.64%) Dynamics 365
2 2 (3.64%) GitHub
2 2 (3.64%) Microsoft Azure
2 2 (3.64%) SaaS
3 1 (1.82%) OneDrive
Communications & Networking
1 5 (9.09%) DNS
1 5 (9.09%) TCP/IP
2 4 (7.27%) Firewall
2 4 (7.27%) Skype
3 3 (5.45%) Remote Desktop
4 2 (3.64%) DHCP
4 2 (3.64%) SSH
4 2 (3.64%) VPN
5 1 (1.82%) NetScaler
5 1 (1.82%) Network Security
5 1 (1.82%) SAN
5 1 (1.82%) SNMP
5 1 (1.82%) VLAN
Database & Business Intelligence
1 4 (7.27%) SQL Server
2 2 (3.64%) Power BI
3 1 (1.82%) Big Data
3 1 (1.82%) Hadoop
3 1 (1.82%) MySQL
3 1 (1.82%) SQL Server 2005
3 1 (1.82%) SQL Server 2008
3 1 (1.82%) SQL Server 2014
3 1 (1.82%) SQL Server Reporting Services
Development Applications
1 4 (7.27%) JIRA
2 2 (3.64%) Git (software)
2 2 (3.64%) Jenkins
3 1 (1.82%) FitNesse
General
1 19 (34.55%) Finance
2 7 (12.73%) Banking
3 3 (5.45%) Financial Institution
4 2 (3.64%) Advertising
5 1 (1.82%) German Language
5 1 (1.82%) Investment Banking
5 1 (1.82%) Italian Language
5 1 (1.82%) Portuguese Language
5 1 (1.82%) Retail
5 1 (1.82%) Retail Banking
5 1 (1.82%) Telecoms
Job Titles
1 13 (23.64%) Analyst
2 10 (18.18%) Support Engineer
3 7 (12.73%) Developer
4 6 (10.91%) Consultant
5 5 (9.09%) Business Analyst
5 5 (9.09%) Service Analyst
6 4 (7.27%) Architect
6 4 (7.27%) Desktop Support
6 4 (7.27%) Service Management Analyst
6 4 (7.27%) ServiceNow Consultant
6 4 (7.27%) Windows Engineer
6 4 (7.27%) Windows Support Engineer
7 3 (5.45%) Infrastructure Engineer
7 3 (5.45%) ITIL Service Analyst
7 3 (5.45%) Java Developer
7 3 (5.45%) Migration Engineer
7 3 (5.45%) Project Manager
7 3 (5.45%) Service Manager
7 3 (5.45%) ServiceNow Developer
7 3 (5.45%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (10.91%) SailPoint
2 5 (9.09%) LDAP
2 5 (9.09%) REST
3 4 (7.27%) Middleware
4 3 (5.45%) SOAP
4 3 (5.45%) Web Services
5 1 (1.82%) .NET
Miscellaneous
1 6 (10.91%) CMDB
2 4 (7.27%) Blackberry
2 4 (7.27%) Management Information System
3 3 (5.45%) Hedge funds
3 3 (5.45%) iPad
3 3 (5.45%) iPhone
4 2 (3.64%) PDA
4 2 (3.64%) Video Conferencing
5 1 (1.82%) Analytical Skills
5 1 (1.82%) Data Centre
5 1 (1.82%) Fat Client
5 1 (1.82%) PKI
5 1 (1.82%) Robotics
5 1 (1.82%) Security Operations Centre
5 1 (1.82%) Thin Client
5 1 (1.82%) User Experience
Operating Systems
1 28 (50.91%) Windows
2 13 (23.64%) Windows 7
3 10 (18.18%) Windows 10
4 6 (10.91%) Mac OS X
4 6 (10.91%) Unix
5 4 (7.27%) Android
5 4 (7.27%) Linux
5 4 (7.27%) Windows Server 2003
6 3 (5.45%) Windows Server
6 3 (5.45%) Windows Server 2008
7 2 (3.64%) Windows Server 2012
7 2 (3.64%) Windows XP
8 1 (1.82%) Apple iOS
8 1 (1.82%) Mac OS
Processes & Methodologies
1 20 (36.36%) Service Management
2 18 (32.73%) ITSM
3 15 (27.27%) ITIL
4 11 (20.00%) Agile Software Development
5 6 (10.91%) Identity Access Management
6 5 (9.09%) Configuration Management
6 5 (9.09%) Information Security
6 5 (9.09%) Migration
6 5 (9.09%) Problem-Solving
6 5 (9.09%) Service Delivery
6 5 (9.09%) Stakeholder Management
6 5 (9.09%) Task Automation
7 4 (7.27%) DevOps
7 4 (7.27%) Scrum
8 3 (5.45%) AOP
8 3 (5.45%) Case Management
8 3 (5.45%) Infrastructure Engineering
8 3 (5.45%) Presales
8 3 (5.45%) Privileged Access Management
8 3 (5.45%) Risk Management
Programming Languages
1 4 (7.27%) BeanShell
1 4 (7.27%) Java
2 2 (3.64%) PowerShell
3 1 (1.82%) C#
3 1 (1.82%) JavaScript
3 1 (1.82%) Python
3 1 (1.82%) SQL
Qualifications
1 4 (7.27%) Microsoft Certification
2 3 (5.45%) CCNA
2 3 (5.45%) Cisco Certification
2 3 (5.45%) MCP
3 2 (3.64%) A+ Certification
3 2 (3.64%) AWS Certification
3 2 (3.64%) CCSA
3 2 (3.64%) CISM
3 2 (3.64%) CISSP
3 2 (3.64%) MCSA
3 2 (3.64%) MCSE
4 1 (1.82%) CBAP
4 1 (1.82%) CCNP
4 1 (1.82%) GISP
4 1 (1.82%) ISEB
4 1 (1.82%) ITIL Certification
4 1 (1.82%) SC Cleared
4 1 (1.82%) Security Cleared
4 1 (1.82%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (7.27%) SLA
System Software
1 17 (30.91%) Active Directory
2 7 (12.73%) VMware Infrastructure
3 4 (7.27%) Virtual Desktop
4 3 (5.45%) Microsoft App-V
4 3 (5.45%) XenDesktop
4 3 (5.45%) XenServer
5 2 (3.64%) VMware ESXi
6 1 (1.82%) vSphere
Systems Management
1 12 (21.82%) SCCM
2 2 (3.64%) Single Sign-On
2 2 (3.64%) Terraform
2 2 (3.64%) Tivoli Identity Manager
3 1 (1.82%) Cisco CUCM
3 1 (1.82%) Control-M
3 1 (1.82%) SCOM
3 1 (1.82%) Tivoli
3 1 (1.82%) WSUS
Vendors
1 15 (27.27%) Microsoft
2 10 (18.18%) VMware
3 7 (12.73%) Citrix
4 4 (7.27%) Apple
4 4 (7.27%) Cisco
5 3 (5.45%) CheckPoint
5 3 (5.45%) CyberArk
5 3 (5.45%) IBM
5 3 (5.45%) NetApp
5 3 (5.45%) Okta
5 3 (5.45%) Remedy
6 2 (3.64%) CA
6 2 (3.64%) ForgeRock
6 2 (3.64%) Nintex
6 2 (3.64%) Oracle
6 2 (3.64%) Splunk
7 1 (1.82%) Dell
7 1 (1.82%) Forcepoint
7 1 (1.82%) HP
7 1 (1.82%) McAfee