ServiceNow Contract Job Trends in the City of London

ServiceNow
Central London > City of London

The table below provides summary statistics for contract job vacancies advertised in the City of London requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited ServiceNow over the 6 months leading up to 20 May 2026, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
20 May 2026
Same period 2025 Same period 2024
Rank 72 57 62
Rank change year-on-year -15 +5 +25
Contract jobs citing ServiceNow 61 65 68
As % of all contract jobs in the City of London 2.64% 3.74% 3.14%
As % of the Vendors category 6.42% 8.33% 7.22%
Number of daily rates quoted 37 42 54
10th Percentile £321 £263 £139
25th Percentile £425 £318 £297
Median daily rate (50th Percentile) £530 £538 £500
Median % change year-on-year -1.40% +7.50% -1.96%
75th Percentile £638 £634 £600
90th Percentile £766 £698 £730
Central London median daily rate £530 £550 £499
% change year-on-year -3.64% +10.28% +5.00%
Number of hourly rates quoted 6 0 2
10th Percentile - - -
25th Percentile £18.75 - £21.25
Median hourly rate £19.50 - £22.50
75th Percentile £20.25 - £23.75
90th Percentile £21.98 - -
Central London median hourly rate £19.50 - £22.50
% change year-on-year - - -10.00%

All Vendors
City of London

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services in the City of London.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 950 780 942
As % of all contract IT jobs advertised in the City of London 41.09% 44.93% 43.49%
Number of daily rates quoted 610 476 694
10th Percentile £363 £313 £314
25th Percentile £438 £450 £444
Median daily rate (50th Percentile) £536 £550 £561
Median % change year-on-year -2.55% -2.00% -2.39%
75th Percentile £675 £675 £688
90th Percentile £775 £763 £800
Central London median daily rate £538 £550 £550
% change year-on-year -2.27% - -
Number of hourly rates quoted 12 9 6
10th Percentile - £23.40 £12.75
25th Percentile £18.75 £27.39 £13.56
Median hourly rate £19.50 £34.65 £19.75
Median % change year-on-year -43.72% +75.44% -5.95%
75th Percentile £24.22 £63.75 £23.75
90th Percentile £39.70 £117.50 £25.38
Central London median hourly rate £20.88 £30.04 £19.75
% change year-on-year -30.47% +52.08% -5.95%

ServiceNow
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing ServiceNow relative to all contract IT jobs advertised in the City of London.

ServiceNow job vacancy trend in the City of London

ServiceNow
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing ServiceNow.

Contractor daily rate distribution trend for jobs in the City of London citing ServiceNow

ServiceNow
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ServiceNow in the City of London over the 6 months to 20 May 2026.

Daily rate histogram for ServiceNow in the City of London

ServiceNow
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing ServiceNow.

Contractor hourly rate distribution trend for jobs in the City of London citing ServiceNow

ServiceNow
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (3.28%) SharePoint
2 1 (1.64%) Confluence
Applications
1 2 (3.28%) Microsoft Excel
2 1 (1.64%) Microsoft Office
2 1 (1.64%) MS Visio
Business Applications
1 5 (8.20%) Remedy ITSM
2 1 (1.64%) Oracle Payables
2 1 (1.64%) Oracle Receivables
Cloud Services
1 8 (13.11%) AWS
2 7 (11.48%) Azure
3 5 (8.20%) Microsoft 365
4 4 (6.56%) OpenShift
5 3 (4.92%) Azure DevOps
5 3 (4.92%) Entra ID
6 2 (3.28%) GCP
7 1 (1.64%) Amazon CloudWatch
7 1 (1.64%) Amazon EC2
7 1 (1.64%) Amazon Kinesis
7 1 (1.64%) Amazon S3
7 1 (1.64%) Amazon SQS
7 1 (1.64%) AWS CloudFormation
7 1 (1.64%) GitHub
7 1 (1.64%) Google Workspace
7 1 (1.64%) IaaS
7 1 (1.64%) OneDrive
7 1 (1.64%) SaaS
7 1 (1.64%) Salesforce Service Cloud
7 1 (1.64%) Slack
Communications & Networking
1 2 (3.28%) Firewall
1 2 (3.28%) VPN
2 1 (1.64%) IPv4
2 1 (1.64%) IPv6
2 1 (1.64%) Network Security
Database & Business Intelligence
1 1 (1.64%) Amazon RDS
1 1 (1.64%) Data Warehouse
1 1 (1.64%) DB2
1 1 (1.64%) DynamoDB
1 1 (1.64%) Metadata
1 1 (1.64%) NoSQL
1 1 (1.64%) Power BI
1 1 (1.64%) Relational Database
1 1 (1.64%) Tableau
Development Applications
1 8 (13.11%) JIRA
2 3 (4.92%) Jenkins
3 1 (1.64%) Cypress.io
3 1 (1.64%) GitLab
3 1 (1.64%) JUnit
3 1 (1.64%) REST Assured
3 1 (1.64%) Selenium
3 1 (1.64%) SpecFlow
General
1 23 (37.70%) Finance
2 18 (29.51%) Social Skills
3 10 (16.39%) Banking
4 9 (14.75%) Analytical Skills
5 3 (4.92%) Documentation Skills
5 3 (4.92%) Organisational Skills
5 3 (4.92%) Public Sector
5 3 (4.92%) Retail
6 2 (3.28%) Financial Institution
6 2 (3.28%) Inclusion and Diversity
7 1 (1.64%) Automotive
7 1 (1.64%) Law
7 1 (1.64%) Manufacturing
7 1 (1.64%) Military
7 1 (1.64%) Presentation Skills
7 1 (1.64%) Telecoms
Job Titles
1 13 (21.31%) Developer
2 12 (19.67%) ServiceNow Developer
3 10 (16.39%) Architect
4 7 (11.48%) IT Support
4 7 (11.48%) ServiceNow Specialist
5 5 (8.20%) 1st/2nd Line Support
5 5 (8.20%) 2nd Line Support
5 5 (8.20%) Analyst
6 4 (6.56%) Project Manager
6 4 (6.56%) Senior
6 4 (6.56%) ServiceNow Architect
6 4 (6.56%) ServiceNow Manager
7 3 (4.92%) Lead
7 3 (4.92%) Support Engineer
8 2 (3.28%) Business Process Analyst
8 2 (3.28%) IT Engineer
8 2 (3.28%) Process Analyst
8 2 (3.28%) Service Analyst
8 2 (3.28%) ServiceNow Project Manager
8 2 (3.28%) SIAM Manager
Libraries, Frameworks & Software Standards
1 8 (13.11%) REST
2 7 (11.48%) SOAP
3 3 (4.92%) CSS
3 3 (4.92%) HTML
4 2 (3.28%) AngularJS
4 2 (3.28%) jQuery
4 2 (3.28%) JSON
4 2 (3.28%) Kafka
4 2 (3.28%) OAuth
4 2 (3.28%) RESTful
4 2 (3.28%) XML
5 1 (1.64%) LDAP
5 1 (1.64%) Middleware
5 1 (1.64%) OAuth2
5 1 (1.64%) OpenID
5 1 (1.64%) Playwright
5 1 (1.64%) RabbitMQ
5 1 (1.64%) SAML
5 1 (1.64%) Spring
5 1 (1.64%) Spring Boot
Miscellaneous
1 10 (16.39%) CMDB
2 8 (13.11%) Onboarding
3 5 (8.20%) Product Ownership
4 2 (3.28%) Client/Server
4 2 (3.28%) Cloud Native
4 2 (3.28%) Self-Motivation
5 1 (1.64%) BYOD
5 1 (1.64%) Data Structures
5 1 (1.64%) Enterprise Software
5 1 (1.64%) Private Cloud
5 1 (1.64%) Taxonomies
5 1 (1.64%) Video Conferencing
Operating Systems
1 7 (11.48%) Windows
2 2 (3.28%) Mac OS
3 1 (1.64%) Windows 10
Processes & Methodologies
1 22 (36.07%) ITIL
1 22 (36.07%) ITSM
2 14 (22.95%) Continuous Improvement
3 13 (21.31%) Agile
4 11 (18.03%) Problem-Solving
5 10 (16.39%) Project Management
5 10 (16.39%) Stakeholder Management
6 8 (13.11%) Customer Service
6 8 (13.11%) Risk Management
7 7 (11.48%) Problem Management
7 7 (11.48%) Runbook
7 7 (11.48%) Workflow
8 6 (9.84%) Asset Management
8 6 (9.84%) Data Modelling
8 6 (9.84%) Service Delivery
8 6 (9.84%) Stakeholder Engagement
9 5 (8.20%) AI
9 5 (8.20%) Change Management
9 5 (8.20%) Enterprise Architecture
9 5 (8.20%) Supplier Management
Programming Languages
1 6 (9.84%) JavaScript
2 5 (8.20%) SQL
3 3 (4.92%) Java
3 3 (4.92%) Python
4 2 (3.28%) PowerShell
5 1 (1.64%) C#
5 1 (1.64%) SOQL
Qualifications
1 4 (6.56%) PMP
1 4 (6.56%) Security Cleared
2 2 (3.28%) SC Cleared
3 1 (1.64%) AWS Certification
3 1 (1.64%) AWS Certified Developer
3 1 (1.64%) AWS Certified Solutions Architect
3 1 (1.64%) BPSS Clearance
3 1 (1.64%) CISM
3 1 (1.64%) CISSP
3 1 (1.64%) Degree
3 1 (1.64%) DV Cleared
3 1 (1.64%) ISTQB
3 1 (1.64%) PMI Certification
Quality Assurance & Compliance
1 5 (8.20%) GDPR
1 5 (8.20%) SLA
2 4 (6.56%) Sarbanes-Oxley
3 3 (4.92%) Data Quality
4 2 (3.28%) PCI DSS
4 2 (3.28%) PMO
4 2 (3.28%) QA
5 1 (1.64%) Accessibility
5 1 (1.64%) Cyber Essentials
5 1 (1.64%) GRC
5 1 (1.64%) HIPAA
5 1 (1.64%) NIST
System Software
1 5 (8.20%) Active Directory
2 1 (1.64%) Docker
Systems Management
1 2 (3.28%) Grafana
2 1 (1.64%) Ansible
2 1 (1.64%) Kubernetes
2 1 (1.64%) Microsoft Intune
2 1 (1.64%) RSA Archer
2 1 (1.64%) SCCM
2 1 (1.64%) Terraform
Vendors
1 9 (14.75%) Microsoft
2 6 (9.84%) Remedy
3 4 (6.56%) Workday
4 3 (4.92%) Dynatrace
4 3 (4.92%) Splunk
5 2 (3.28%) Freshdesk
5 2 (3.28%) IBM
5 2 (3.28%) SAP
5 2 (3.28%) Snow
6 1 (1.64%) BMC
6 1 (1.64%) Charles River
6 1 (1.64%) Cisco
6 1 (1.64%) Citrix
6 1 (1.64%) Fortinet
6 1 (1.64%) Google
6 1 (1.64%) Infoblox
6 1 (1.64%) Oracle
6 1 (1.64%) Planview
6 1 (1.64%) Sybase
6 1 (1.64%) VMware