Period
to 22 May 2018

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 22 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
22 May 2018
Same period 2017 Same period 2016
Rank 182 180 185
Rank change year-on-year -2 +5 +56
Contract jobs citing ServiceNow 69 50 40
As % of all contract IT jobs advertised in the City of London 1.00% 0.82% 0.62%
As % of the Vendors category 2.59% 2.05% 1.54%
Number of daily rates quoted 33 38 38
City of London median daily rate £365 £443 £475
Median daily rate % change year-on-year -17.51% -6.84% +18.01%
10th Percentile £152 £123 £363
90th Percentile £530 £675 £625
Central London median daily rate £475 £488 £475
% change year-on-year -2.56% +2.63% +18.01%
Number of hourly rates quoted 10 0 0
City of London median hourly rate £21.50 - -
Central London median hourly rate £21.50 - -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,660 2,444 2,602
As % of all contract IT jobs advertised in the City of London 38.47% 39.91% 40.25%
Number of daily rates quoted 1,988 1,800 1,985
City of London median daily rate £475 £469 £450
Median daily rate % change year-on-year +1.33% +4.17% +5.88%
10th Percentile £275 £281 £275
90th Percentile £650 £638 £638
Central London median daily rate £475 £450 £450
% change year-on-year +5.56% - +5.88%
Number of hourly rates quoted 61 30 32
City of London median hourly rate £20.00 £15.82 £20.00
Median hourly rate % change year-on-year +26.42% -20.90% +11.59%
10th Percentile £11.81 £12.47 £11.03
90th Percentile £33.75 £30.75 £42.21
Central London median hourly rate £20.00 £15.57 £20.50
% change year-on-year +28.45% -24.05% +14.38%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the City of London.

Contractor daily rate trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 22 May 2018.

Contractor daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the City of London.

Contractor hourly rate trend for ServiceNow in the City of London

For the 6 months to 22 May 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 35 (50.72%) Windows
2 28 (40.58%) Finance
3 23 (33.33%) Active Directory
4 22 (31.88%) Service Management
5 21 (30.43%) ITSM
6 19 (27.54%) ITIL
7 16 (23.19%) Web Services
8 14 (20.29%) LDAP
8 14 (20.29%) REST
9 13 (18.84%) SailPoint
9 13 (18.84%) Java
9 13 (18.84%) Identity Access Management
9 13 (18.84%) Problem-Solving
10 12 (17.39%) Windows 10
10 12 (17.39%) Office 365
10 12 (17.39%) SCCM
11 11 (15.94%) BeanShell
11 11 (15.94%) Windows 7
11 11 (15.94%) SOAP
12 10 (14.49%) Microsoft
12 10 (14.49%) Financial Institution
12 10 (14.49%) VMware
12 10 (14.49%) Hedge funds
12 10 (14.49%) AOP
13 8 (11.59%) VMware Infrastructure
13 8 (11.59%) Stakeholder Management
13 8 (11.59%) Citrix
14 7 (10.14%) Migration
14 7 (10.14%) CMDB
14 7 (10.14%) Agile Software Development

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.35%) MS Exchange
1 3 (4.35%) Skype for Business
2 2 (2.90%) Apache
2 2 (2.90%) Confluence
2 2 (2.90%) Elasticsearch
2 2 (2.90%) IIS
2 2 (2.90%) JBoss
2 2 (2.90%) Tomcat
2 2 (2.90%) WebLogic
3 1 (1.45%) CMS
3 1 (1.45%) Exchange Server 2010
3 1 (1.45%) Exchange Server 2013
3 1 (1.45%) Oracle Workflow
3 1 (1.45%) SharePoint
Applications
1 2 (2.90%) Microsoft Office
2 1 (1.45%) AutoCAD
2 1 (1.45%) MS Visio
Cloud Services
1 12 (17.39%) Office 365
2 3 (4.35%) SaaS
3 2 (2.90%) Amazon AWS
3 2 (2.90%) Microsoft Azure
4 1 (1.45%) AWS CloudFormation
4 1 (1.45%) Dynamics 365
4 1 (1.45%) GitHub
4 1 (1.45%) Google Cloud Platform
4 1 (1.45%) OneDrive
Communications & Networking
1 5 (7.25%) Firewall
2 3 (4.35%) DNS
2 3 (4.35%) Skype
2 3 (4.35%) SSL
3 2 (2.90%) Network Security
3 2 (2.90%) Remote Desktop
3 2 (2.90%) TCP/IP
3 2 (2.90%) VPN
4 1 (1.45%) BGP
4 1 (1.45%) DHCP
4 1 (1.45%) NetScaler
4 1 (1.45%) OSPF
4 1 (1.45%) SAN
4 1 (1.45%) SSH
4 1 (1.45%) Wireshark
Database & Business Intelligence
1 2 (2.90%) SQL Server
2 1 (1.45%) Big Data
2 1 (1.45%) Hadoop
2 1 (1.45%) MySQL
2 1 (1.45%) Power BI
2 1 (1.45%) SQL Server Reporting Services
Development Applications
1 3 (4.35%) JIRA
2 1 (1.45%) Git (software)
2 1 (1.45%) Jenkins
General
1 28 (40.58%) Finance
2 10 (14.49%) Financial Institution
3 5 (7.25%) Banking
4 3 (4.35%) Retail
5 2 (2.90%) Investment Banking
5 2 (2.90%) Telecoms
6 1 (1.45%) Advertising
Job Titles
1 14 (20.29%) Developer
2 12 (17.39%) Analyst
3 10 (14.49%) Support Engineer
4 8 (11.59%) Architect
5 7 (10.14%) Consultant
5 7 (10.14%) Java Developer
6 6 (8.70%) Windows Engineer
7 5 (7.25%) Business Analyst
7 5 (7.25%) Desktop Support
7 5 (7.25%) Migration Engineer
7 5 (7.25%) ServiceNow Consultant
8 4 (5.80%) Support Analyst
8 4 (5.80%) Windows Support Engineer
9 3 (4.35%) 2nd Line Support
9 3 (4.35%) Administrator
9 3 (4.35%) Applications Support
9 3 (4.35%) IT Support
9 3 (4.35%) Office 365 Engineer
9 3 (4.35%) Service Analyst
10 2 (2.90%) Solutions Architect
Libraries, Frameworks & Software Standards
1 16 (23.19%) Web Services
2 14 (20.29%) LDAP
2 14 (20.29%) REST
3 13 (18.84%) SailPoint
4 11 (15.94%) SOAP
5 4 (5.80%) Middleware
6 3 (4.35%) FIX Protocol
6 3 (4.35%) JDBC
6 3 (4.35%) ODBC
6 3 (4.35%) SAML
7 1 (1.45%) .NET
7 1 (1.45%) AngularJS
7 1 (1.45%) CSS
7 1 (1.45%) HTML
7 1 (1.45%) JSON
7 1 (1.45%) XML
Miscellaneous
1 10 (14.49%) Hedge funds
2 7 (10.14%) CMDB
3 5 (7.25%) Blackberry
4 3 (4.35%) Data Centre
4 3 (4.35%) Enterprise Software
4 3 (4.35%) iPad
4 3 (4.35%) iPhone
4 3 (4.35%) Wiki
5 2 (2.90%) Management Information System
5 2 (2.90%) PDA
5 2 (2.90%) PKI
5 2 (2.90%) Security Operations Centre
6 1 (1.45%) Equities
6 1 (1.45%) Fat Client
6 1 (1.45%) Fixed Income
6 1 (1.45%) Public Cloud
6 1 (1.45%) Replication
6 1 (1.45%) Robotics
6 1 (1.45%) Thin Client
Operating Systems
1 35 (50.72%) Windows
2 12 (17.39%) Windows 10
3 11 (15.94%) Windows 7
4 5 (7.25%) Mac OS X
5 4 (5.80%) Android
5 4 (5.80%) Unix
6 3 (4.35%) Windows Server 2003
7 2 (2.90%) Linux
7 2 (2.90%) Windows Server
7 2 (2.90%) Windows Server 2008
7 2 (2.90%) Windows Server 2012
7 2 (2.90%) Windows XP
8 1 (1.45%) Apple iOS
8 1 (1.45%) Mac OS
Processes & Methodologies
1 22 (31.88%) Service Management
2 21 (30.43%) ITSM
3 19 (27.54%) ITIL
4 13 (18.84%) Identity Access Management
4 13 (18.84%) Problem-Solving
5 10 (14.49%) AOP
6 8 (11.59%) Stakeholder Management
7 7 (10.14%) Agile Software Development
7 7 (10.14%) Migration
8 5 (7.25%) Asset Management
8 5 (7.25%) Information Security
8 5 (7.25%) Task Automation
9 4 (5.80%) Business Analysis
9 4 (5.80%) Continuous Improvement
9 4 (5.80%) Presales
9 4 (5.80%) Security Operations
10 3 (4.35%) Customer Requirements
10 3 (4.35%) Investment Management
11 2 (2.90%) Business Process Modelling
11 2 (2.90%) Scorecard
Programming Languages
1 13 (18.84%) Java
2 11 (15.94%) BeanShell
3 4 (5.80%) JavaScript
3 4 (5.80%) SQL
4 2 (2.90%) C
4 2 (2.90%) PowerShell
5 1 (1.45%) C#
5 1 (1.45%) Python
Qualifications
1 3 (4.35%) CCNA
1 3 (4.35%) Cisco Certification
2 2 (2.90%) GISP
2 2 (2.90%) ITIL Certification
3 1 (1.45%) AWS Certification
3 1 (1.45%) CBAP
3 1 (1.45%) CCNP
3 1 (1.45%) CCSA
3 1 (1.45%) CISM
3 1 (1.45%) CISSP
3 1 (1.45%) IIBA
3 1 (1.45%) ISEB
3 1 (1.45%) MCSE
3 1 (1.45%) Microsoft Certification
3 1 (1.45%) SC Cleared
3 1 (1.45%) Security Cleared
3 1 (1.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (2.90%) SLA
2 1 (1.45%) COBIT
2 1 (1.45%) GDPR
2 1 (1.45%) Sarbanes-Oxley
System Software
1 23 (33.33%) Active Directory
2 8 (11.59%) VMware Infrastructure
3 6 (8.70%) Virtual Desktop
4 2 (2.90%) Microsoft App-V
4 2 (2.90%) XenDesktop
4 2 (2.90%) XenServer
5 1 (1.45%) Virtual Machines
5 1 (1.45%) VMware ESXi
5 1 (1.45%) vSphere
Systems Management
1 12 (17.39%) SCCM
2 6 (8.70%) Single Sign-On
3 2 (2.90%) Cisco CUCM
3 2 (2.90%) Terraform
4 1 (1.45%) Ansible
4 1 (1.45%) Cisco IPCC
4 1 (1.45%) Kibana
4 1 (1.45%) McAfee ePO
4 1 (1.45%) Opscode Chef
4 1 (1.45%) Puppet
4 1 (1.45%) SCOM
4 1 (1.45%) Tivoli Identity Manager
4 1 (1.45%) WSUS
Vendors
1 10 (14.49%) Microsoft
1 10 (14.49%) VMware
2 8 (11.59%) Citrix
3 4 (5.80%) CheckPoint
3 4 (5.80%) Remedy
4 3 (4.35%) Charles River
4 3 (4.35%) Cisco
4 3 (4.35%) McAfee
4 3 (4.35%) Oracle
4 3 (4.35%) Palo Alto
5 2 (2.90%) Apple
5 2 (2.90%) Blue Coat
5 2 (2.90%) CyberArk
5 2 (2.90%) ForgeRock
5 2 (2.90%) HP
5 2 (2.90%) IBM
5 2 (2.90%) Lumension
5 2 (2.90%) NetApp
5 2 (2.90%) SAP
5 2 (2.90%) Snow