Period
to 19 August 2019

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 19 August 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
19 Aug 2019
Same period 2018 Same period 2017
Rank 160 192 176
Rank change year-on-year +32 -16 +21
Contract jobs citing ServiceNow 87 56 66
As % of all contract IT jobs advertised in the City of London 1.35% 0.80% 0.99%
As % of the Vendors category 3.48% 2.12% 2.53%
Number of daily rates quoted 62 31 47
City of London median daily rate £485 £435 £430
Median daily rate % change year-on-year +11.49% +1.16% -8.02%
10th Percentile £262 £150 £281
90th Percentile £603 £613 £675
Central London median daily rate £525 £500 £465
% change year-on-year +5.00% +7.53% -0.53%
Number of hourly rates quoted 2 7 0
City of London median hourly rate £21.47 £20.00 -
Median hourly rate % change year-on-year +7.33% - -
Central London median hourly rate £19.73 £20.00 -
% change year-on-year -1.34% - -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,497 2,641 2,610
As % of all contract IT jobs advertised in the City of London 38.82% 37.78% 39.21%
Number of daily rates quoted 1,897 1,948 1,900
City of London median daily rate £500 £488 £475
Median daily rate % change year-on-year +2.56% +2.63% +5.56%
10th Percentile £278 £263 £268
90th Percentile £650 £663 £650
Central London median daily rate £500 £488 £475
% change year-on-year +2.56% +2.63% +5.56%
Number of hourly rates quoted 60 73 43
City of London median hourly rate £21.00 £19.25 £17.00
Median hourly rate % change year-on-year +9.09% +13.24% -10.53%
10th Percentile £11.25 £13.31 £12.51
90th Percentile £55.95 £25.50 £33.79
Central London median hourly rate £20.83 £19.25 £17.00
% change year-on-year +8.21% +13.24% -5.42%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the City of London.

Contractor daily rate trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 19 August 2019.

Contractor daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the City of London.

Contractor hourly rate trend for ServiceNow in the City of London

ServiceNow
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the City of London region over the 6 months to 19 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 - -
Moorgate - 1 - -
ServiceNow
Central London

For the 6 months to 19 August 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 46 (52.87%) ITIL
2 38 (43.68%) ITSM
3 31 (35.63%) Agile Software Development
4 28 (32.18%) Finance
5 23 (26.44%) Service Management
6 18 (20.69%) ITIL Certification
7 16 (18.39%) Configuration Management
7 16 (18.39%) Python
8 15 (17.24%) User Experience
9 14 (16.09%) DevOps
9 14 (16.09%) CMDB
9 14 (16.09%) Perl
10 13 (14.94%) JavaScript
11 12 (13.79%) Scrum
11 12 (13.79%) Git (software)
11 12 (13.79%) User Stories
12 11 (12.64%) JIRA
12 11 (12.64%) Continuous Integration
12 11 (12.64%) Windows
12 11 (12.64%) Linux
13 10 (11.49%) Splunk
14 9 (10.34%) Bash Shell
14 9 (10.34%) Incident Management
14 9 (10.34%) Web Services
14 9 (10.34%) Microsoft
15 8 (9.20%) Active Directory
15 8 (9.20%) Kanban
15 8 (9.20%) Security Cleared
15 8 (9.20%) Amazon AWS
15 8 (9.20%) Datadog

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.45%) MS Exchange
2 2 (2.30%) Elasticsearch
3 1 (1.15%) CMS
3 1 (1.15%) Skype for Business
Applications
1 5 (5.75%) Microsoft Office
1 5 (5.75%) Microsoft PowerPoint
2 3 (3.45%) Microsoft Excel
3 2 (2.30%) MS Visio
Business Applications
1 5 (5.75%) Remedy ITSM
Cloud Services
1 8 (9.20%) Amazon AWS
1 8 (9.20%) Datadog
2 6 (6.90%) Virtual Private Cloud
3 5 (5.75%) Microsoft Azure
4 4 (4.60%) GitHub
4 4 (4.60%) npm
4 4 (4.60%) Office 365
5 1 (1.15%) IaaS
5 1 (1.15%) PaaS
Communications & Networking
1 7 (8.05%) VPN
2 6 (6.90%) Internet
3 2 (2.30%) LAN
3 2 (2.30%) TCP/IP
3 2 (2.30%) WAN
4 1 (1.15%) DNS
4 1 (1.15%) Firewall
4 1 (1.15%) FTP
4 1 (1.15%) HTTP
4 1 (1.15%) Intranet
4 1 (1.15%) Remote Desktop
4 1 (1.15%) Skype
4 1 (1.15%) SSL
4 1 (1.15%) Wireless
Database & Business Intelligence
1 2 (2.30%) Apache Cassandra
1 2 (2.30%) InfluxDB
1 2 (2.30%) Redis
Development Applications
1 12 (13.79%) Git (software)
2 11 (12.64%) JIRA
3 7 (8.05%) Jenkins
4 6 (6.90%) Sonatype Nexus
5 4 (4.60%) Maven
5 4 (4.60%) MSBuild
5 4 (4.60%) Subversion
6 2 (2.30%) Visual Studio Team System
7 1 (1.15%) CircleCI
7 1 (1.15%) GitLab
General
1 28 (32.18%) Finance
2 3 (3.45%) Banking
2 3 (3.45%) Investment Banking
3 2 (2.30%) Financial Institution
3 2 (2.30%) Law
4 1 (1.15%) Dutch Language
4 1 (1.15%) Front Office
4 1 (1.15%) Legal
4 1 (1.15%) Public Sector
4 1 (1.15%) Retail
Job Titles
1 12 (13.79%) Consultant
1 12 (13.79%) Developer
1 12 (13.79%) DevOps Engineer
1 12 (13.79%) ServiceNow Developer
2 10 (11.49%) ServiceNow Consultant
3 9 (10.34%) Analyst
4 7 (8.05%) Architect
4 7 (8.05%) Desktop Support
5 6 (6.90%) Implementation Specialist
5 6 (6.90%) Service Manager
6 4 (4.60%) Desktop Engineer
6 4 (4.60%) Desktop Support Engineer
6 4 (4.60%) Java Engineer
6 4 (4.60%) Support Engineer
7 3 (3.45%) Active Directory Engineer
7 3 (3.45%) Active Directory Support
7 3 (3.45%) Business Analyst
7 3 (3.45%) Exchange Engineer
7 3 (3.45%) Windows Engineer
7 3 (3.45%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 9 (10.34%) Web Services
2 7 (8.05%) REST
3 6 (6.90%) JSON
3 6 (6.90%) Node.js
4 5 (5.75%) RESTful
5 4 (4.60%) .NET
6 3 (3.45%) HTML
6 3 (3.45%) XML
7 2 (2.30%) Elastic Stack
7 2 (2.30%) GraphQL
7 2 (2.30%) gRPC
7 2 (2.30%) Kafka
7 2 (2.30%) Memcached
7 2 (2.30%) React Native
7 2 (2.30%) Swagger
8 1 (1.15%) Ajax
8 1 (1.15%) CSS
8 1 (1.15%) LDAP
8 1 (1.15%) Middleware
8 1 (1.15%) SOAP
Miscellaneous
1 15 (17.24%) User Experience
2 14 (16.09%) CMDB
3 4 (4.60%) Virtual Team
4 3 (3.45%) Management Information System
4 3 (3.45%) Wiki
5 2 (2.30%) Data Centre
5 2 (2.30%) FMCG
5 2 (2.30%) Mobile App
5 2 (2.30%) Self-Motivation
6 1 (1.15%) Analytical Skills
6 1 (1.15%) BYOD
6 1 (1.15%) e-Learning
6 1 (1.15%) Enterprise Software
6 1 (1.15%) Foreign Exchange (FX)
6 1 (1.15%) PDA
6 1 (1.15%) Public Cloud
6 1 (1.15%) Taxonomies
Operating Systems
1 11 (12.64%) Linux
1 11 (12.64%) Windows
2 6 (6.90%) Red Hat Enterprise Linux
2 6 (6.90%) Windows 10
3 5 (5.75%) Windows 7
4 4 (4.60%) Android
4 4 (4.60%) Apple iOS
5 1 (1.15%) Mac OS
5 1 (1.15%) Unix
Processes & Methodologies
1 46 (52.87%) ITIL
2 38 (43.68%) ITSM
3 31 (35.63%) Agile Software Development
4 23 (26.44%) Service Management
5 16 (18.39%) Configuration Management
6 14 (16.09%) DevOps
7 12 (13.79%) Scrum
7 12 (13.79%) User Stories
8 11 (12.64%) Continuous Integration
9 9 (10.34%) Incident Management
10 8 (9.20%) Kanban
11 7 (8.05%) Open Source
12 6 (6.90%) Continuous Delivery
12 6 (6.90%) Infrastructure Automation
12 6 (6.90%) Runbook
12 6 (6.90%) Service Delivery
13 5 (5.75%) Continuous Improvement
13 5 (5.75%) Investment Management
13 5 (5.75%) ITIL V3
13 5 (5.75%) Stakeholder Management
Programming Languages
1 16 (18.39%) Python
2 14 (16.09%) Perl
3 13 (14.94%) JavaScript
4 9 (10.34%) Bash Shell
5 7 (8.05%) Ruby
6 4 (4.60%) Java
6 4 (4.60%) PowerShell
7 2 (2.30%) C
7 2 (2.30%) SQL
Qualifications
1 18 (20.69%) ITIL Certification
2 8 (9.20%) Security Cleared
3 6 (6.90%) RHCE
4 2 (2.30%) SC Cleared
5 1 (1.15%) CISA
5 1 (1.15%) CISM
5 1 (1.15%) CISSP
5 1 (1.15%) CRISC
5 1 (1.15%) DBS Check
5 1 (1.15%) Degree
5 1 (1.15%) ISEB
Quality Assurance & Compliance
1 3 (3.45%) QA
2 2 (2.30%) ISO/IEC 27001
2 2 (2.30%) SLA
System Software
1 8 (9.20%) Active Directory
2 2 (2.30%) Docker
Systems Management
1 7 (8.05%) Nagios
1 7 (8.05%) Opscode Chef
2 6 (6.90%) Suricata
2 6 (6.90%) ZABBIX
3 4 (4.60%) ITRS Geneos
4 3 (3.45%) Kubernetes
4 3 (3.45%) Puppet
4 3 (3.45%) Terraform
5 2 (2.30%) Ansible
5 2 (2.30%) Check_MK
5 2 (2.30%) Consul
5 2 (2.30%) FlexNet
5 2 (2.30%) Grafana
5 2 (2.30%) Graphite
5 2 (2.30%) Kibana
5 2 (2.30%) logstash
5 2 (2.30%) SCCM
6 1 (1.15%) OMEGAMON
6 1 (1.15%) SCOM
6 1 (1.15%) Tivoli
Vendors
1 10 (11.49%) Splunk
2 9 (10.34%) Microsoft
3 6 (6.90%) Qualys
3 6 (6.90%) Red Hat
4 5 (5.75%) BMC
4 5 (5.75%) Remedy
5 4 (4.60%) Perforce
6 2 (2.30%) Apple
6 2 (2.30%) CommVault
6 2 (2.30%) Oracle
6 2 (2.30%) SaltStack
7 1 (1.15%) Bloomberg
7 1 (1.15%) Citrix
7 1 (1.15%) iManage
7 1 (1.15%) Reuters
7 1 (1.15%) SAP
7 1 (1.15%) Snow
7 1 (1.15%) Sony
7 1 (1.15%) Wallstreet Suite