Period
to 29 November 2020

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 29 November 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
29 Nov 2020
Same period 2019 Same period 2018
Rank 96 152 205
Rank change year-on-year +56 +53 -21
Contract jobs citing ServiceNow 28 64 54
As % of all contract jobs advertised in the City of London 1.44% 1.11% 0.76%
As % of the Vendors category 4.09% 2.77% 2.05%
Number of daily rates quoted 22 39 34
Median daily rate £550 £463 £423
Median daily rate % change year-on-year +18.92% +9.47% +1.50%
10th Percentile £406 £221 £173
90th Percentile £674 £625 £618
Central London median daily rate £550 £469 £550
% change year-on-year +17.33% -14.77% +22.22%
Number of hourly rates quoted 0 4 3
Median hourly rate - £22.72 £26.50
Median hourly rate % change year-on-year - -14.28% -
Central London median hourly rate - £21.50 £22.93
% change year-on-year - -6.24% -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 685 2,311 2,630
As % of all contract IT jobs advertised in the City of London 35.20% 40.14% 37.26%
Number of daily rates quoted 464 1,772 1,978
Median daily rate £500 £500 £488
Median daily rate % change year-on-year - +2.56% -
10th Percentile £286 £263 £225
90th Percentile £675 £650 £656
Central London median daily rate £500 £495 £488
% change year-on-year +1.01% +1.54% +2.63%
Number of hourly rates quoted 13 42 72
Median hourly rate £22.50 £20.67 £18.70
Median hourly rate % change year-on-year +8.88% +10.51% +3.89%
10th Percentile £12.91 £12.04 £13.00
90th Percentile £70.00 £51.53 £25.50
Median hourly rate £22.50 £20.83 £18.70
% change year-on-year +8.02% +11.39% -

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing ServiceNow in the City of London.

Daily rate trend for ServiceNow in the City of London

ServiceNow
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ServiceNow in the City of London over the 6 months to 29 November 2020.

Daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing ServiceNow in the City of London.

Hourly rate trend for ServiceNow in the City of London

For the 6 months to 29 November 2020, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 10 (35.71%) Active Directory
2 9 (32.14%) Azure
3 8 (28.57%) Change Management
4 7 (25.00%) Agile Software Development
4 7 (25.00%) Identity Access Management
5 6 (21.43%) Problem-Solving
5 6 (21.43%) JIRA
5 6 (21.43%) ITSM
5 6 (21.43%) Stakeholder Management
5 6 (21.43%) LDAP
6 5 (17.86%) Configuration Management
6 5 (17.86%) ITIL
6 5 (17.86%) Windows
6 5 (17.86%) Asset Management
6 5 (17.86%) SaaS
6 5 (17.86%) REST
6 5 (17.86%) SailPoint
7 4 (14.29%) Confluence
7 4 (14.29%) DevOps
7 4 (14.29%) User Experience
7 4 (14.29%) SDLC
7 4 (14.29%) Knowledge Management
7 4 (14.29%) Finance
7 4 (14.29%) Web Services
7 4 (14.29%) Oracle
7 4 (14.29%) Service Management
7 4 (14.29%) Microsoft
8 3 (10.71%) Project Management
8 3 (10.71%) SQL Server
8 3 (10.71%) HTML

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) Confluence
2 2 (7.14%) IIS
2 2 (7.14%) SharePoint
3 1 (3.57%) CMS
Applications
1 3 (10.71%) Microsoft Office
2 2 (7.14%) Microsoft Project
3 1 (3.57%) Microsoft Excel
3 1 (3.57%) Microsoft PowerPoint
3 1 (3.57%) MS Visio
Cloud Services
1 9 (32.14%) Azure
2 5 (17.86%) SaaS
3 3 (10.71%) AWS
3 3 (10.71%) Azure Active Directory
3 3 (10.71%) GitHub
3 3 (10.71%) PaaS
4 2 (7.14%) IaaS
4 2 (7.14%) Office 365
5 1 (3.57%) Cloud Computing
5 1 (3.57%) GCP
Communications & Networking
1 1 (3.57%) DNS
1 1 (3.57%) Intranet
1 1 (3.57%) Kerberos
1 1 (3.57%) NetScaler
1 1 (3.57%) SSL
1 1 (3.57%) TCP/IP
1 1 (3.57%) VPN
1 1 (3.57%) Wireless
Database & Business Intelligence
1 3 (10.71%) SQL Server
2 1 (3.57%) MySQL
2 1 (3.57%) QlikView
Development Applications
1 6 (21.43%) JIRA
2 3 (10.71%) Jenkins
2 3 (10.71%) Subversion
2 3 (10.71%) TeamCity
3 2 (7.14%) Artifactory
3 2 (7.14%) IBM UrbanCode
3 2 (7.14%) Liquibase
3 2 (7.14%) VisualSVN
4 1 (3.57%) Atlassian Bamboo
4 1 (3.57%) Serena SBM
General
1 4 (14.29%) Finance
2 3 (10.71%) Banking
3 2 (7.14%) International Banking
3 2 (7.14%) Law
4 1 (3.57%) Telecoms
Job Titles
1 5 (17.86%) Architect
1 5 (17.86%) Developer
1 5 (17.86%) ServiceNow Developer
2 3 (10.71%) Analyst
2 3 (10.71%) Build Engineer
2 3 (10.71%) Consultant
2 3 (10.71%) Solutions Architect
3 2 (7.14%) Deployment Engineer
3 2 (7.14%) IAM Consultant
3 2 (7.14%) Identity and Access Management Consultant
3 2 (7.14%) Identity Management Consultant
3 2 (7.14%) Management Consultant
4 1 (3.57%) Analyst Developer
4 1 (3.57%) Project Analyst
4 1 (3.57%) Security Architect
4 1 (3.57%) Service Desk Analyst
4 1 (3.57%) Telecoms Analyst
4 1 (3.57%) Transition Manager
4 1 (3.57%) Windows Administrator
4 1 (3.57%) Windows Systems Administrator
Libraries, Frameworks & Software Standards
1 6 (21.43%) LDAP
2 5 (17.86%) REST
2 5 (17.86%) SailPoint
3 4 (14.29%) Web Services
4 3 (10.71%) HTML
5 2 (7.14%) Ajax
5 2 (7.14%) AngularJS
5 2 (7.14%) CSS
6 1 (3.57%) J2EE
6 1 (3.57%) JDBC
6 1 (3.57%) Middleware
6 1 (3.57%) Node.js
6 1 (3.57%) ODBC
6 1 (3.57%) SAML
6 1 (3.57%) SOAP
6 1 (3.57%) Spring
6 1 (3.57%) Twitter Bootstrap
6 1 (3.57%) XML
Miscellaneous
1 4 (14.29%) User Experience
2 3 (10.71%) CMDB
3 1 (3.57%) Analytical Skills
3 1 (3.57%) Augmented Reality
3 1 (3.57%) Clustering
3 1 (3.57%) Enterprise Software
3 1 (3.57%) Hybrid Cloud
3 1 (3.57%) Management Information System
3 1 (3.57%) Public Cloud
3 1 (3.57%) Replication
3 1 (3.57%) Smartphone
3 1 (3.57%) Taxonomies
Operating Systems
1 5 (17.86%) Windows
2 2 (7.14%) Windows 10
2 2 (7.14%) Windows 7
3 1 (3.57%) Windows Server
Processes & Methodologies
1 8 (28.57%) Change Management
2 7 (25.00%) Agile Software Development
2 7 (25.00%) Identity Access Management
3 6 (21.43%) ITSM
3 6 (21.43%) Problem-Solving
3 6 (21.43%) Stakeholder Management
4 5 (17.86%) Asset Management
4 5 (17.86%) Configuration Management
4 5 (17.86%) ITIL
5 4 (14.29%) DevOps
5 4 (14.29%) Knowledge Management
5 4 (14.29%) SDLC
5 4 (14.29%) Service Management
6 3 (10.71%) Continuous Improvement
6 3 (10.71%) Incident Management
6 3 (10.71%) Migration
6 3 (10.71%) Problem Management
6 3 (10.71%) Project Delivery
6 3 (10.71%) Project Management
7 2 (7.14%) Workflow
Programming Languages
1 3 (10.71%) Java
1 3 (10.71%) JavaScript
1 3 (10.71%) PowerShell
2 2 (7.14%) Groovy
2 2 (7.14%) Perl
3 1 (3.57%) BeanShell
3 1 (3.57%) Python
3 1 (3.57%) SQL
Qualifications
1 1 (3.57%) CCNA
1 1 (3.57%) CCNP
1 1 (3.57%) Cisco Certification
1 1 (3.57%) CISSP
1 1 (3.57%) SC Cleared
1 1 (3.57%) Security Cleared
1 1 (3.57%) TOGAF Certification
Quality Assurance & Compliance
1 1 (3.57%) GDPR
1 1 (3.57%) QA
1 1 (3.57%) Sarbanes-Oxley
System Software
1 10 (35.71%) Active Directory
2 1 (3.57%) VMware ESXi
2 1 (3.57%) VMware Infrastructure
Systems Management
1 2 (7.14%) Single Sign-On
2 1 (3.57%) Control-M
2 1 (3.57%) Icinga
2 1 (3.57%) Netcool
2 1 (3.57%) QRadar
2 1 (3.57%) SCCM
2 1 (3.57%) Tivoli
2 1 (3.57%) Tivoli Storage Manager
Vendors
1 4 (14.29%) Microsoft
1 4 (14.29%) Oracle
2 3 (10.71%) CyberArk
3 2 (7.14%) Ivanti
3 2 (7.14%) Micro Focus
3 2 (7.14%) Okta
3 2 (7.14%) RedGate
3 2 (7.14%) SAP
3 2 (7.14%) Snow
4 1 (3.57%) Ab Initio
4 1 (3.57%) Altiris
4 1 (3.57%) BMC
4 1 (3.57%) EMC
4 1 (3.57%) IBM
4 1 (3.57%) Informatica
4 1 (3.57%) Qualys
4 1 (3.57%) Salesforce.com
4 1 (3.57%) Serena
4 1 (3.57%) Symantec
4 1 (3.57%) VMware