Period
to 23 February 2018

The table below provides summary statistics for contract job vacancies advertised in the City of London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 23 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
Central London > City of London
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 181 179 183
Rank change year-on-year -2 +4 +69
Contract jobs citing ServiceNow 67 48 45
As % of all contract IT jobs advertised in the City of London 0.94% 0.78% 0.67%
As % of the Vendors category 2.48% 1.86% 1.68%
Number of daily rates quoted 44 36 33
City of London median daily rate £420 £375 £475
Median daily rate % change year-on-year +12.00% -21.05% +11.76%
10th Percentile £166 £123 £269
90th Percentile £525 £538 £625
Central London median daily rate £475 £388 £475
% change year-on-year +22.58% -18.42% +11.76%
Number of hourly rates quoted 5 0 1
City of London median hourly rate £21.50 - £23.75
Central London median hourly rate £21.50 - £23.75

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the City of London.

All Vendors
City of London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,702 2,580 2,671
As % of all contract IT jobs advertised in the City of London 37.98% 42.08% 39.65%
Number of daily rates quoted 2,073 1,927 2,024
City of London median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.56% - +5.88%
10th Percentile £280 £300 £253
90th Percentile £675 £638 £625
Central London median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 59 43 35
City of London median hourly rate £18.00 £20.50 £19.50
Median hourly rate % change year-on-year -12.20% +5.13% +9.15%
10th Percentile £11.25 £12.80 £11.40
90th Percentile £31.00 £55.00 £30.00
Central London median hourly rate £20.50 £19.00 £19.50
% change year-on-year +7.89% -2.56% +9.86%

ServiceNow
Job Vacancy Trend in the City of London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the City of London.

Contractor daily rate trend for ServiceNow in the City of London

ServiceNow
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing ServiceNow in the City of London over the 6 months to 23 February 2018.

Contractor daily rate histogram for ServiceNow in the City of London

ServiceNow
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the City of London.

Contractor hourly rate trend for ServiceNow in the City of London

For the 6 months to 23 February 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for ServiceNow.

1 30 (44.78%) ITIL
2 27 (40.30%) ITSM
2 27 (40.30%) Finance
3 25 (37.31%) Windows
4 22 (32.84%) Service Management
5 21 (31.34%) Web Services
6 19 (28.36%) Active Directory
7 16 (23.88%) SOAP
7 16 (23.88%) REST
8 13 (19.40%) JavaScript
9 12 (17.91%) LDAP
10 10 (14.93%) Java
10 10 (14.93%) Financial Institution
11 9 (13.43%) SailPoint
11 9 (13.43%) Identity Access Management
11 9 (13.43%) Single Sign-On
12 8 (11.94%) AOP
12 8 (11.94%) Hedge funds
12 8 (11.94%) BeanShell
12 8 (11.94%) Asset Management
13 7 (10.45%) Agile Software Development
13 7 (10.45%) Change Management
13 7 (10.45%) HTML
13 7 (10.45%) SQL
13 7 (10.45%) CSS
13 7 (10.45%) CMDB
13 7 (10.45%) Windows 10
14 6 (8.96%) Incident Management
14 6 (8.96%) SaaS
14 6 (8.96%) C#

ServiceNow
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.48%) Blackberry Enterprise Server
2 2 (2.99%) MS Exchange
3 1 (1.49%) Confluence
3 1 (1.49%) Elasticsearch
3 1 (1.49%) Oracle Workflow
3 1 (1.49%) SharePoint
Applications
1 2 (2.99%) Microsoft Office
Cloud Services
1 6 (8.96%) SaaS
2 5 (7.46%) Office 365
3 3 (4.48%) Amazon AWS
4 2 (2.99%) npm
4 2 (2.99%) Serverless
5 1 (1.49%) AWS CloudFormation
5 1 (1.49%) Google Cloud Platform
5 1 (1.49%) Microsoft Azure
Communications & Networking
1 3 (4.48%) SSL
2 2 (2.99%) DNS
2 2 (2.99%) Ethernet
2 2 (2.99%) Firewall
2 2 (2.99%) LAN
2 2 (2.99%) Unified Communications
2 2 (2.99%) VPLS
2 2 (2.99%) WAN
3 1 (1.49%) BGP
3 1 (1.49%) DHCP
3 1 (1.49%) Network Security
3 1 (1.49%) OSPF
3 1 (1.49%) TCP/IP
3 1 (1.49%) VPN
3 1 (1.49%) Wireshark
Database & Business Intelligence
1 2 (2.99%) MongoDB
1 2 (2.99%) NoSQL
Development Applications
1 2 (2.99%) Babel
1 2 (2.99%) Bitbucket
1 2 (2.99%) Git (software)
1 2 (2.99%) Jenkins
1 2 (2.99%) TeamCity
1 2 (2.99%) webpack
2 1 (1.49%) JIRA
General
1 27 (40.30%) Finance
2 10 (14.93%) Financial Institution
3 6 (8.96%) Banking
4 3 (4.48%) Law
4 3 (4.48%) Legal
4 3 (4.48%) Telecoms
5 2 (2.99%) Investment Banking
5 2 (2.99%) Retail
Job Titles
1 18 (26.87%) Developer
2 16 (23.88%) Analyst
3 8 (11.94%) Service Analyst
4 7 (10.45%) Administrator
4 7 (10.45%) Architect
5 6 (8.96%) IT Analyst
5 6 (8.96%) Service Desk Analyst
5 6 (8.96%) ServiceNow Developer
6 5 (7.46%) Java Developer
6 5 (7.46%) Process Analyst
7 4 (5.97%) Consultant
7 4 (5.97%) Office 365 Engineer
7 4 (5.97%) Support Analyst
7 4 (5.97%) Windows Engineer
8 3 (4.48%) 1st/2nd Line Service Desk Analyst
8 3 (4.48%) Applications Support
8 3 (4.48%) Business Analyst
8 3 (4.48%) Business IT Analyst
8 3 (4.48%) Business Process Analyst
8 3 (4.48%) Desktop Support
Libraries, Frameworks & Software Standards
1 21 (31.34%) Web Services
2 16 (23.88%) REST
2 16 (23.88%) SOAP
3 12 (17.91%) LDAP
4 9 (13.43%) SailPoint
5 7 (10.45%) CSS
5 7 (10.45%) HTML
6 5 (7.46%) XML
7 4 (5.97%) Ajax
8 3 (4.48%) AngularJS
8 3 (4.48%) FIX Protocol
8 3 (4.48%) JDBC
8 3 (4.48%) JSON
8 3 (4.48%) ODBC
8 3 (4.48%) SAML
9 2 (2.99%) .NET
9 2 (2.99%) React
9 2 (2.99%) Semantic UI
9 2 (2.99%) XHTML
9 2 (2.99%) XSL
Miscellaneous
1 8 (11.94%) Hedge funds
2 7 (10.45%) CMDB
3 5 (7.46%) Data Structures
3 5 (7.46%) Enterprise Software
4 4 (5.97%) Data Centre
5 3 (4.48%) Wiki
6 2 (2.99%) BYOD
6 2 (2.99%) User Experience
7 1 (1.49%) Analytical Skills
7 1 (1.49%) Blackberry
7 1 (1.49%) Equities
7 1 (1.49%) Fixed Income
7 1 (1.49%) Management Information System
7 1 (1.49%) PKI
7 1 (1.49%) Public Cloud
7 1 (1.49%) Replication
7 1 (1.49%) Security Operations Centre
7 1 (1.49%) Taxonomies
Operating Systems
1 25 (37.31%) Windows
2 7 (10.45%) Windows 10
3 4 (5.97%) Windows Server
4 3 (4.48%) Windows 7
5 2 (2.99%) Linux
5 2 (2.99%) Unix
Processes & Methodologies
1 30 (44.78%) ITIL
2 27 (40.30%) ITSM
3 22 (32.84%) Service Management
4 9 (13.43%) Identity Access Management
5 8 (11.94%) AOP
5 8 (11.94%) Asset Management
6 7 (10.45%) Agile Software Development
6 7 (10.45%) Change Management
7 6 (8.96%) Incident Management
7 6 (8.96%) Stakeholder Management
8 5 (7.46%) Configuration Management
8 5 (7.46%) Problem Management
8 5 (7.46%) Release Management
9 4 (5.97%) ITIL V3
9 4 (5.97%) Migration
9 4 (5.97%) Scrum
9 4 (5.97%) Six Sigma
9 4 (5.97%) Workflow
10 3 (4.48%) Business Analysis
10 3 (4.48%) Continuous Integration
Programming Languages
1 13 (19.40%) JavaScript
2 10 (14.93%) Java
3 8 (11.94%) BeanShell
4 7 (10.45%) SQL
5 6 (8.96%) C#
6 2 (2.99%) C
6 2 (2.99%) ES6
6 2 (2.99%) PHP
6 2 (2.99%) Python
Qualifications
1 5 (7.46%) ITIL Certification
2 1 (1.49%) CCNA
2 1 (1.49%) Cisco Certification
2 1 (1.49%) GISP
2 1 (1.49%) IIBA
Quality Assurance & Compliance
1 3 (4.48%) COBIT
1 3 (4.48%) QA
2 1 (1.49%) GDPR
2 1 (1.49%) Sarbanes-Oxley
2 1 (1.49%) SLA
System Software
1 19 (28.36%) Active Directory
2 4 (5.97%) Virtual Desktop
2 4 (5.97%) VMware Infrastructure
3 1 (1.49%) Virtual Machines
Systems Management
1 9 (13.43%) Single Sign-On
2 4 (5.97%) SCCM
3 1 (1.49%) Ansible
3 1 (1.49%) Cisco CUCM
3 1 (1.49%) Cisco IPCC
3 1 (1.49%) Kibana
3 1 (1.49%) McAfee ePO
3 1 (1.49%) Opscode Chef
3 1 (1.49%) Puppet
3 1 (1.49%) Terraform
Vendors
1 5 (7.46%) Microsoft
2 4 (5.97%) Citrix
2 4 (5.97%) VMware
3 3 (4.48%) Charles River
4 2 (2.99%) CheckPoint
4 2 (2.99%) iManage
4 2 (2.99%) Ivanti
4 2 (2.99%) McAfee
4 2 (2.99%) Oracle
4 2 (2.99%) Palo Alto
4 2 (2.99%) Salesforce.com
4 2 (2.99%) SAP
4 2 (2.99%) Snow
5 1 (1.49%) Cisco
5 1 (1.49%) CyberArk
5 1 (1.49%) ForgeRock
5 1 (1.49%) IBM
5 1 (1.49%) Lumension
5 1 (1.49%) Splunk
5 1 (1.49%) Workday