The median annual salary for a Technical Support was £50,000 in advertised job vacancies in the City of London during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
London / City of London
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 198 231 245
Rank change year-on-year +33 +14  
Permanent jobs requiring a Technical Support 29 24 70
As % of all permanent IT jobs advertised in the City of London 0.56% 0.38% 0.69%
As % of the Job Titles category 0.59% 0.39% 0.72%
Number of salaries quoted 27 22 55
Median salary £50,000 £32,750 £42,500
Median salary % change year-on-year +52.67% -22.94%  
90% offered a salary of more than £27,500 £25,250 £28,500
10% offered a salary of more than £58,000 £59,000 £64,000
UK excluding London median salary £28,750 £28,000 £28,500
% change year-on-year +2.67% -1.75%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4898 6124 9661
As % of all permanent IT job vacancies advertised in the City of London 95.31% 96.12% 94.96%
Number of salaries quoted 4373 5586 8280
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £33,000 £35,000 £32,500
10% offered a salary of more than £85,000 £75,500 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in the City of London.

Salary trend for Technical Support in the City of London

Technical Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing Technical Support in the City of London over the 3 months to 28 June 2017.

Salary histogram for Technical Support in the City of London

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 28 June 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support in the job title.

1 32 (61.54%) Windows
2 20 (38.46%) Microsoft
3 16 (30.77%) Finance
3 16 (30.77%) Active Directory
4 14 (26.92%) Linux
5 12 (23.08%) SQL
5 12 (23.08%) HP
5 12 (23.08%) Windows 7
5 12 (23.08%) Windows Server
6 11 (21.15%) Windows Server 2012
7 10 (19.23%) Windows Server 2008
7 10 (19.23%) Citrix
7 10 (19.23%) Cisco
7 10 (19.23%) VMware
8 9 (17.31%) CCNA
8 9 (17.31%) Cisco Certification
8 9 (17.31%) ITIL
8 9 (17.31%) Python
8 9 (17.31%) MS Exchange
9 8 (15.38%) Banking
9 8 (15.38%) Degree
9 8 (15.38%) Hyper-V
10 7 (13.46%) Front Office
10 7 (13.46%) Firewall
10 7 (13.46%) LAN
10 7 (13.46%) MCSE
10 7 (13.46%) MCP
10 7 (13.46%) Unix
10 7 (13.46%) Microsoft Certification
10 7 (13.46%) Dell

Technical Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (17.31%) MS Exchange
2 6 (11.54%) Exchange Server 2010
3 2 (3.85%) CMS
3 2 (3.85%) IIS
4 1 (1.92%) OpenStack
Applications
1 6 (11.54%) Microsoft Office
2 4 (7.69%) Microsoft Excel
3 1 (1.92%) AutoCAD
3 1 (1.92%) Pro/ENGINEER
3 1 (1.92%) PTC Creo
3 1 (1.92%) Vectorworks
Cloud Services
1 5 (9.62%) Office 365
1 5 (9.62%) SaaS
2 1 (1.92%) Adobe Creative Cloud
2 1 (1.92%) Amazon AWS
2 1 (1.92%) G Suite
2 1 (1.92%) Microsoft Azure
Communications & Networking
1 7 (13.46%) Firewall
1 7 (13.46%) LAN
2 6 (11.54%) DNS
3 5 (9.62%) TCP/IP
3 5 (9.62%) WAN
4 4 (7.69%) DHCP
5 2 (3.85%) Wi-Fi
5 2 (3.85%) Wireless
6 1 (1.92%) Cisco IPT
6 1 (1.92%) FTP
6 1 (1.92%) IP Telephony
6 1 (1.92%) MPLS
6 1 (1.92%) Skype
6 1 (1.92%) VoIP
6 1 (1.92%) VPLS
6 1 (1.92%) VPN
6 1 (1.92%) xDSL
Database & Business Intelligence
1 4 (7.69%) Qlik Sense
1 4 (7.69%) QlikView
2 1 (1.92%) Big Data
2 1 (1.92%) Data Warehouse
Development Applications
1 4 (7.69%) Talend Open Studio
2 2 (3.85%) Firebug
2 2 (3.85%) JIRA
General
1 16 (30.77%) Finance
2 8 (15.38%) Banking
3 7 (13.46%) Front Office
4 4 (7.69%) Investment Banking
5 3 (5.77%) Telecoms
6 2 (3.85%) Back Office
7 1 (1.92%) French Language
7 1 (1.92%) German Language
7 1 (1.92%) Mandarin Language
Libraries, Frameworks & Software Standards
1 4 (7.69%) .NET
1 4 (7.69%) .NET Framework
1 4 (7.69%) ASP.NET
2 2 (3.85%) CSS
2 2 (3.85%) HTML
2 2 (3.85%) JSON
2 2 (3.85%) RESTful
2 2 (3.85%) XML
Miscellaneous
1 5 (9.62%) Blackberry
2 4 (7.69%) Analytical Skills
2 4 (7.69%) iPad
3 2 (3.85%) Computer Science
3 2 (3.85%) Digital Media
3 2 (3.85%) SWIFT
4 1 (1.92%) Data Centre
4 1 (1.92%) Derivative
4 1 (1.92%) Hedge funds
4 1 (1.92%) Management Information System
4 1 (1.92%) Tandem
Operating Systems
1 32 (61.54%) Windows
2 14 (26.92%) Linux
3 12 (23.08%) Windows 7
3 12 (23.08%) Windows Server
4 11 (21.15%) Windows Server 2012
5 10 (19.23%) Windows Server 2008
6 7 (13.46%) Unix
7 6 (11.54%) Android
8 5 (9.62%) Apple iOS
8 5 (9.62%) Windows 10
9 4 (7.69%) Windows Server 2003
10 3 (5.77%) Mac OS X
11 2 (3.85%) Windows 8
11 2 (3.85%) Windows XP
12 1 (1.92%) CentOS
12 1 (1.92%) Mac OS X Server
Processes & Methodologies
1 9 (17.31%) ITIL
2 6 (11.54%) Web Development
3 5 (9.62%) Agile Software Development
4 4 (7.69%) Data Architecture
4 4 (7.69%) ETL
4 4 (7.69%) Fund Management
4 4 (7.69%) Mathematics
4 4 (7.69%) Physics
4 4 (7.69%) Problem Management
4 4 (7.69%) RAD
5 3 (5.77%) Presales
6 2 (3.85%) B2B
6 2 (3.85%) Case Management
6 2 (3.85%) Cross-Browser Compatibility
6 2 (3.85%) Customer Acquisition
6 2 (3.85%) High Availability
6 2 (3.85%) Investment Management
6 2 (3.85%) Software Audit
7 1 (1.92%) Asset Management
7 1 (1.92%) Data Protection
Programming Languages
1 12 (23.08%) SQL
2 9 (17.31%) Python
3 6 (11.54%) C#
4 4 (7.69%) Java
4 4 (7.69%) MATLAB
4 4 (7.69%) PowerShell
4 4 (7.69%) R
4 4 (7.69%) VBA
5 2 (3.85%) C++
5 2 (3.85%) JavaScript
5 2 (3.85%) Perl
5 2 (3.85%) PHP
5 2 (3.85%) Ruby
5 2 (3.85%) VB
Qualifications
1 9 (17.31%) CCNA
1 9 (17.31%) Cisco Certification
2 8 (15.38%) Degree
3 7 (13.46%) MCP
3 7 (13.46%) MCSE
3 7 (13.46%) Microsoft Certification
4 2 (3.85%) Computer Science Degree
4 2 (3.85%) ITIL Certification
5 1 (1.92%) CCNP
5 1 (1.92%) JNCIS
Quality Assurance & Compliance
1 4 (7.69%) SLA
System Software
1 16 (30.77%) Active Directory
2 8 (15.38%) Hyper-V
3 5 (9.62%) VMware Infrastructure
3 5 (9.62%) vSphere
4 3 (5.77%) VMware ESXi
5 2 (3.85%) XenApp
6 1 (1.92%) XenDesktop
Systems Management
1 3 (5.77%) SCCM
2 1 (1.92%) AirWatch
2 1 (1.92%) Microsoft Intune
2 1 (1.92%) Nagios
2 1 (1.92%) WSUS
Vendors
1 20 (38.46%) Microsoft
2 12 (23.08%) HP
3 10 (19.23%) Cisco
3 10 (19.23%) Citrix
3 10 (19.23%) VMware
4 7 (13.46%) Dell
5 5 (9.62%) Apple
5 5 (9.62%) Bloomberg
5 5 (9.62%) EMC
5 5 (9.62%) NetApp
5 5 (9.62%) Veritas
6 4 (7.69%) FactSet
6 4 (7.69%) Talend
7 3 (5.77%) Remedy
8 2 (3.85%) Brocade
8 2 (3.85%) IBM
9 1 (1.92%) Adobe
9 1 (1.92%) CheckPoint
9 1 (1.92%) Reuters
9 1 (1.92%) webMethods
City, London
Harvey Nash plc
Salary: £35000 - £45000 per annum
Posted: 4 days ago
City, London
Senitor Associates
Salary: £35000 - £37000 per annum
Posted: 6 days ago
City, London
Senitor Associates
Salary: £35000 - £37000 per annum
Posted: 6 days ago