The median annual salary for a Technical Support was £32,000 in advertised job vacancies in the City of London during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
London / City of London
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 201 220 253
Rank change year-on-year +19 +33  
Permanent jobs requiring a Technical Support 22 48 66
As % of all permanent IT jobs advertised in the City of London 0.43% 0.67% 0.64%
As % of the Job Titles category 0.45% 0.70% 0.67%
Number of salaries quoted 20 41 56
Median salary £32,000 £37,500 £42,500
Median salary % change year-on-year -14.66% -11.76%  
90% offered a salary of more than £24,000 £28,000 £30,750
10% offered a salary of more than £53,000 £60,000 £53,750
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year -3.50% -5.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4931 6867 9910
As % of all permanent IT job vacancies advertised in the City of London 95.84% 95.64% 95.39%
Number of salaries quoted 4530 6136 8443
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £33,780 £35,000 £33,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Technical Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in the City of London.

Salary trend for Technical Support in the City of London

Technical Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing Technical Support in the City of London over the 3 months to 29 March 2017.

Salary histogram for Technical Support in the City of London

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 29 March 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support in the job title.

1 33 (55.93%) Windows
2 20 (33.90%) Microsoft
3 19 (32.20%) MS Excel
4 18 (30.51%) Active Directory
5 17 (28.81%) Windows Server 2008
6 15 (25.42%) Windows Server 2012
7 13 (22.03%) Degree
7 13 (22.03%) VMware
8 12 (20.34%) Finance
8 12 (20.34%) Microsoft Certification
8 12 (20.34%) MS Exchange
8 12 (20.34%) Linux
8 12 (20.34%) SQL
9 11 (18.64%) Firewall
9 11 (18.64%) Android
9 11 (18.64%) Apple iOS
10 10 (16.95%) JIRA
10 10 (16.95%) Computer Science
10 10 (16.95%) Windows Server
10 10 (16.95%) MS Office
10 10 (16.95%) Apple
10 10 (16.95%) Cisco
11 9 (15.25%) ITIL
11 9 (15.25%) Python
11 9 (15.25%) Office 365
11 9 (15.25%) SaaS
12 8 (13.56%) RESTful
12 8 (13.56%) Hyper-V
12 8 (13.56%) Exchange Server 2010
12 8 (13.56%) JSON

Technical Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (20.34%) MS Exchange
2 8 (13.56%) CMS
2 8 (13.56%) Exchange Server 2010
3 2 (3.39%) Exchange Server 2013
3 2 (3.39%) SharePoint
4 1 (1.69%) IIS
Applications
1 19 (32.20%) MS Excel
2 10 (16.95%) MS Office
3 4 (6.78%) MS PowerPoint
4 3 (5.08%) MS Visio
5 1 (1.69%) AutoCAD
5 1 (1.69%) Pro/ENGINEER
5 1 (1.69%) PTC Creo
5 1 (1.69%) Vectorworks
Cloud Services
1 9 (15.25%) Office 365
1 9 (15.25%) SaaS
2 2 (3.39%) Adobe Creative Cloud
2 2 (3.39%) Amazon AWS
2 2 (3.39%) Microsoft Azure
3 1 (1.69%) G Suite
Communications & Networking
1 11 (18.64%) Firewall
2 8 (13.56%) WAN
3 7 (11.86%) LAN
4 6 (10.17%) TCP/IP
4 6 (10.17%) VPN
5 4 (6.78%) DNS
6 3 (5.08%) DHCP
6 3 (5.08%) FTP
7 2 (3.39%) HTTP
7 2 (3.39%) Internet
7 2 (3.39%) Intranet
7 2 (3.39%) Skype
7 2 (3.39%) SMTP
8 1 (1.69%) Cisco IOS
8 1 (1.69%) MPLS
8 1 (1.69%) VPLS
8 1 (1.69%) Wi-Fi
8 1 (1.69%) Wireless
Database & Business Intelligence
1 3 (5.08%) SQL Server
2 2 (3.39%) Data Warehouse
2 2 (3.39%) Relational Database
3 1 (1.69%) Big Data
Development Applications
1 10 (16.95%) JIRA
2 8 (13.56%) Firebug
3 1 (1.69%) Visual Studio
General
1 12 (20.34%) Finance
2 4 (6.78%) Banking
3 3 (5.08%) Mandarin Language
4 2 (3.39%) Legal
5 1 (1.69%) Back Office
5 1 (1.69%) French Language
5 1 (1.69%) German Language
5 1 (1.69%) Marketing
5 1 (1.69%) Publishing
5 1 (1.69%) Spanish Language
5 1 (1.69%) Telecoms
Libraries, Frameworks & Software Standards
1 8 (13.56%) CSS
1 8 (13.56%) HTML
1 8 (13.56%) JSON
1 8 (13.56%) RESTful
2 5 (8.47%) XML
3 4 (6.78%) Middleware
4 1 (1.69%) Web Services
Miscellaneous
1 10 (16.95%) Computer Science
2 8 (13.56%) Digital Media
3 4 (6.78%) Hedge funds
3 4 (6.78%) Management Information System
4 2 (3.39%) Data Centre
4 2 (3.39%) Mobile App
4 2 (3.39%) Video Conferencing
5 1 (1.69%) Analytical Skills
5 1 (1.69%) Internet of Things
Operating Systems
1 33 (55.93%) Windows
2 17 (28.81%) Windows Server 2008
3 15 (25.42%) Windows Server 2012
4 12 (20.34%) Linux
5 11 (18.64%) Android
5 11 (18.64%) Apple iOS
6 10 (16.95%) Windows Server
7 7 (11.86%) Windows 7
8 5 (8.47%) Unix
9 3 (5.08%) Mac OS X
10 2 (3.39%) VMS
10 2 (3.39%) Windows 8
11 1 (1.69%) Mac OS X Server
11 1 (1.69%) Windows 10
11 1 (1.69%) Windows Server 2003
Processes & Methodologies
1 9 (15.25%) ITIL
2 8 (13.56%) B2B
2 8 (13.56%) Cross-Browser Compatibility
2 8 (13.56%) Web Development
3 6 (10.17%) Mentoring
3 6 (10.17%) Project Management
4 4 (6.78%) Business Analysis
4 4 (6.78%) Data Protection
5 3 (5.08%) Problem Management
5 3 (5.08%) Software Deployment
6 2 (3.39%) Agile Software Development
6 2 (3.39%) Analytics
6 2 (3.39%) Business Analytics
6 2 (3.39%) Contract Management
6 2 (3.39%) CRM
6 2 (3.39%) Data Centre Operations
6 2 (3.39%) E-Commerce
6 2 (3.39%) Regression Testing
6 2 (3.39%) SDLC
6 2 (3.39%) User Acceptance Testing
Programming Languages
1 12 (20.34%) SQL
2 9 (15.25%) Python
3 8 (13.56%) C#
3 8 (13.56%) JavaScript
3 8 (13.56%) Perl
3 8 (13.56%) PHP
3 8 (13.56%) Ruby
4 2 (3.39%) Java
4 2 (3.39%) PowerShell
5 1 (1.69%) C++
5 1 (1.69%) VB
Qualifications
1 13 (22.03%) Degree
2 12 (20.34%) Microsoft Certification
3 8 (13.56%) CCNA
3 8 (13.56%) Cisco Certification
3 8 (13.56%) MCSE
4 7 (11.86%) MCP
5 3 (5.08%) ITIL Certification
6 2 (3.39%) MCITP
7 1 (1.69%) CCNP
7 1 (1.69%) JNCIS
7 1 (1.69%) MCSA
System Software
1 18 (30.51%) Active Directory
2 8 (13.56%) Hyper-V
2 8 (13.56%) VMware Infrastructure
3 7 (11.86%) vSphere
4 2 (3.39%) Virtual Machines
4 2 (3.39%) XenApp
4 2 (3.39%) XenDesktop
5 1 (1.69%) VMware ESX
Systems Management
1 3 (5.08%) SCCM
2 2 (3.39%) NetBackup
3 1 (1.69%) Jamf Pro
Vendors
1 20 (33.90%) Microsoft
2 13 (22.03%) VMware
3 10 (16.95%) Apple
3 10 (16.95%) Cisco
4 6 (10.17%) Dell
4 6 (10.17%) EMC
4 6 (10.17%) HP
4 6 (10.17%) NetApp
4 6 (10.17%) Veritas
5 4 (6.78%) Citrix
6 2 (3.39%) Adobe
6 2 (3.39%) Avaya
6 2 (3.39%) iManage
6 2 (3.39%) Remedy
6 2 (3.39%) ServiceNow
6 2 (3.39%) Trend Micro
6 2 (3.39%) Veeam
7 1 (1.69%) Brocade
7 1 (1.69%) Google
7 1 (1.69%) Rackspace
City, London
Harrington Starr
Salary: £40000 - £55000 per annum + plus package and bonus
Posted: Yesterday