Period
to 22 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Coventry
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 84 75 85
Rank change year-on-year -9 +10 -29
Permanent jobs citing Service Management 25 27 24
As % of all permanent IT jobs advertised in Coventry 1.86% 2.30% 1.66%
As % of the Processes & Methodologies category 2.07% 2.65% 1.90%
Number of salaries quoted 26 26 21
Coventry median annual salary £50,000 £49,500 £45,000
Median salary % change year-on-year +1.01% +10.00% -2.70%
10th Percentile £32,500 £40,000 £24,000
90th Percentile £59,375 £68,750 £55,000
West Midlands median annual salary £46,500 £45,000 £44,000
% change year-on-year +3.33% +2.27% -12.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Permanent vacancies with a requirement for process or methodology skills 1,208 1,019 1,264
As % of all permanent IT jobs advertised in Coventry 89.95% 86.65% 87.23%
Number of salaries quoted 945 849 1,052
Coventry median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £27,200 £26,250 £25,000
90th Percentile £62,500 £62,500 £61,250
West Midlands median annual salary £42,500 £41,000 £42,500
% change year-on-year +3.66% -3.53% +6.25%

Service Management
Job Vacancy Trend in Coventry

Job postings citing Service Management as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Service Management in Coventry

Service Management
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Coventry.

Salary trend for Service Management in Coventry

Service Management
Salary Histogram in Coventry

The salary distribution of IT jobs citing Service Management in Coventry over the 6 months to 22 April 2018.

Salary histogram for Service Management in Coventry

For the 6 months to 22 April 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Coventry region with a requirement for Service Management.

1 19 (76.00%) ITIL
2 10 (40.00%) Microsoft
3 9 (36.00%) Windows
3 9 (36.00%) Change Control
4 8 (32.00%) Active Directory
5 7 (28.00%) Microsoft Office
5 7 (28.00%) Asset Management
6 6 (24.00%) SCCM
6 6 (24.00%) PowerShell
6 6 (24.00%) Windows 7
7 5 (20.00%) Software Packaging
7 5 (20.00%) Windows 10
7 5 (20.00%) Project Management
8 4 (16.00%) Service Delivery
9 3 (12.00%) ITSM
9 3 (12.00%) PRINCE2
9 3 (12.00%) Matrix Management
9 3 (12.00%) Incident Management
10 2 (8.00%) Agile Software Development
10 2 (8.00%) Time Management
10 2 (8.00%) PRINCE2 Practitioner
10 2 (8.00%) Software Delivery
10 2 (8.00%) SDLC
10 2 (8.00%) Windows Server
10 2 (8.00%) Wi-Fi
10 2 (8.00%) Finance
10 2 (8.00%) Resource Allocation
10 2 (8.00%) Behavioural Change
10 2 (8.00%) Service Design
10 2 (8.00%) ITIL V3

Service Management
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Confluence
1 1 (4.00%) IIS
Applications
1 7 (28.00%) Microsoft Office
2 1 (4.00%) Microsoft Excel
2 1 (4.00%) Microsoft PowerPoint
2 1 (4.00%) MS Visio
Business Applications
1 1 (4.00%) BPCS
Cloud Services
1 1 (4.00%) Amazon AWS
1 1 (4.00%) GitHub
1 1 (4.00%) Office 365
Communications & Networking
1 2 (8.00%) Wi-Fi
2 1 (4.00%) Internet
2 1 (4.00%) LAN
2 1 (4.00%) TCP/IP
2 1 (4.00%) VPN
Database & Business Intelligence
1 1 (4.00%) Crystal Reports
1 1 (4.00%) SQL Server
1 1 (4.00%) SQL Server Reporting Services
General
1 2 (8.00%) Finance
2 1 (4.00%) Automotive
2 1 (4.00%) Manufacturing
Job Titles
1 5 (20.00%) Analyst
2 2 (8.00%) 2nd Line Desktop Support
2 2 (8.00%) 2nd Line Support
2 2 (8.00%) Business Analyst
2 2 (8.00%) Change and Release Manager
2 2 (8.00%) Delivery Manager
2 2 (8.00%) Desktop Support
2 2 (8.00%) IT Support
2 2 (8.00%) Senior Data Warehouse Specialist
2 2 (8.00%) Service Analyst
2 2 (8.00%) Software Delivery Manager
2 2 (8.00%) Software Manager
2 2 (8.00%) Support Engineer
2 2 (8.00%) Technical Specialist
3 1 (4.00%) 2nd Line Desktop Support Analyst
3 1 (4.00%) 2nd Line Desktop Support Engineer
3 1 (4.00%) 2nd Line Engineer
3 1 (4.00%) IT Analyst
3 1 (4.00%) IT Engineer
3 1 (4.00%) Transformation Programme Manager
Libraries, Frameworks & Software Standards
1 5 (20.00%) Software Packaging
2 1 (4.00%) EDI
Miscellaneous
1 1 (4.00%) Driving Licence
1 1 (4.00%) Private Cloud
1 1 (4.00%) Public Cloud
1 1 (4.00%) Smartphone
Operating Systems
1 9 (36.00%) Windows
2 6 (24.00%) Windows 7
3 5 (20.00%) Windows 10
4 2 (8.00%) Windows Server
5 1 (4.00%) Linux
Processes & Methodologies
1 19 (76.00%) ITIL
2 9 (36.00%) Change Control
3 7 (28.00%) Asset Management
4 5 (20.00%) Project Management
5 4 (16.00%) Service Delivery
6 3 (12.00%) Incident Management
6 3 (12.00%) ITSM
6 3 (12.00%) Matrix Management
6 3 (12.00%) PRINCE2
7 2 (8.00%) Agile Software Development
7 2 (8.00%) Behavioural Change
7 2 (8.00%) ITIL V3
7 2 (8.00%) Resource Allocation
7 2 (8.00%) SDLC
7 2 (8.00%) Service Design
7 2 (8.00%) Software Delivery
7 2 (8.00%) Time Management
8 1 (4.00%) Collaborative Working
8 1 (4.00%) Due Diligence
8 1 (4.00%) Proactive Monitoring
Programming Languages
1 6 (24.00%) PowerShell
2 1 (4.00%) C#
2 1 (4.00%) Python
2 1 (4.00%) Ruby
2 1 (4.00%) SQL
Qualifications
1 2 (8.00%) PRINCE2 Practitioner
2 1 (4.00%) ITIL Certification
2 1 (4.00%) Microsoft Certification
2 1 (4.00%) SC Cleared
2 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 1 (4.00%) ISO/IEC 20000
1 1 (4.00%) PMO
1 1 (4.00%) SLA
System Software
1 8 (32.00%) Active Directory
Systems Management
1 6 (24.00%) SCCM
2 1 (4.00%) Systems Management Server (SMS)
Vendors
1 10 (40.00%) Microsoft
2 1 (4.00%) Apple
2 1 (4.00%) Atlassian
2 1 (4.00%) Avaya
2 1 (4.00%) Capita
2 1 (4.00%) Cisco
2 1 (4.00%) Citrix
2 1 (4.00%) QAD
2 1 (4.00%) SAP
2 1 (4.00%) ServiceNow