1st Line Support Analyst Contracts in the East Midlands

First Line Support Analyst
England > East Midlands

The median First Line Support Analyst daily rate in the East Midlands is £111, according to job vacancies posted in the 6 months leading up to 3 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Aug 2025
Same period 2024 Same period 2023
Rank 63 - -
Rank change year-on-year - - -
Contract jobs requiring a 1st Line Support Analyst 4 0 0
As % of all contract jobs advertised in the East Midlands 0.51% - -
As % of the Job Titles category 0.58% - -
Number of daily rates quoted 2 0 0
Median daily rate (50th Percentile) £111 - -
England median daily rate £128 £165 £163
% change year-on-year -22.42% +1.54% -9.72%
Number of hourly rates quoted 1 0 0
Median hourly rate £17.87 - -
England median hourly rate £17.87 £15.42 £14.83
% change year-on-year +15.93% +3.94% -25.85%

All Contract IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East Midlands with a recognized job title 694 724 860
% of contract IT jobs with a recognized job title 88.97% 95.01% 94.30%
Number of daily rates quoted 473 478 651
10th Percentile £200 £204 £213
25th Percentile £325 £351 £350
Median daily rate (50th Percentile) £410 £447 £475
Median % change year-on-year -8.28% -5.89% +5.56%
75th Percentile £500 £550 £600
90th Percentile £618 £621 £700
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% +0.46%
Number of hourly rates quoted 62 63 38
10th Percentile £15.12 £12.47 £13.16
25th Percentile £17.95 £14.14 £15.68
Median hourly rate £23.21 £21.73 £22.25
Median % change year-on-year +6.79% -2.34% +11.25%
75th Percentile £25.15 £46.33 £62.25
90th Percentile £30.30 £51.91 £75.63
England median hourly rate £26.00 £45.00 £43.00
% change year-on-year -42.22% +4.65% +67.45%

1st Line Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for 1st Line Support Analyst in the East Midlands

1st Line Support Analyst
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing 1st Line Support Analyst in the East Midlands.

Daily rate trend for 1st Line Support Analyst in the East Midlands

1st Line Support Analyst
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing 1st Line Support Analyst in the East Midlands.

Hourly rate trend for 1st Line Support Analyst in the East Midlands

1st Line Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the East Midlands region over the 6 months to 3 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire - 3 £111 - 1
Leicestershire - 1 - - 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 27 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 3 August 2025, 1st Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 1st Line Support Analyst in the job title.

1 3 (75.00%) Social Skills
1 3 (75.00%) Customer Service
1 3 (75.00%) Microsoft
2 2 (50.00%) Microsoft Office
2 2 (50.00%) Microsoft Excel
2 2 (50.00%) Active Listening
2 2 (50.00%) Problem-Solving
3 1 (25.00%) Service Delivery
3 1 (25.00%) ITSM
3 1 (25.00%) Onboarding
3 1 (25.00%) SC Cleared
3 1 (25.00%) Security Cleared
3 1 (25.00%) Azure
3 1 (25.00%) Process Improvement
3 1 (25.00%) Microsoft 365
3 1 (25.00%) Microsoft Intune
3 1 (25.00%) Mobile Device Management
3 1 (25.00%) MobileIron
3 1 (25.00%) Cybersecurity
3 1 (25.00%) ITIL Foundation Certificate
3 1 (25.00%) Coaching
3 1 (25.00%) OneDrive
3 1 (25.00%) Entra ID
3 1 (25.00%) SharePoint
3 1 (25.00%) ITIL
3 1 (25.00%) Windows
3 1 (25.00%) Active Directory

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) SharePoint
Applications
1 2 (50.00%) Microsoft Excel
1 2 (50.00%) Microsoft Office
Cloud Services
1 1 (25.00%) Azure
1 1 (25.00%) Entra ID
1 1 (25.00%) Microsoft 365
1 1 (25.00%) OneDrive
General
1 3 (75.00%) Social Skills
Miscellaneous
1 1 (25.00%) Onboarding
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 3 (75.00%) Customer Service
2 2 (50.00%) Active Listening
2 2 (50.00%) Problem-Solving
3 1 (25.00%) Coaching
3 1 (25.00%) Cybersecurity
3 1 (25.00%) ITIL
3 1 (25.00%) ITSM
3 1 (25.00%) Mobile Device Management
3 1 (25.00%) Process Improvement
3 1 (25.00%) Service Delivery
Qualifications
1 1 (25.00%) ITIL Foundation Certificate
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Microsoft Intune
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) MobileIron