Period
to

The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 15 August 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery
England > East Midlands
6 months to
15 Aug 2022
Same period 2021 Same period 2020
Rank 54 61 49
Rank change year-on-year +7 -12 +34
Contract jobs citing Service Delivery 38 25 15
As % of all contract jobs advertised in the East Midlands 2.80% 2.07% 2.16%
As % of the Processes & Methodologies category 3.42% 2.48% 2.67%
Number of daily rates quoted 20 8 7
10th Percentile £183 £185 £136
25th Percentile £320 £222 £185
Median daily rate (50th Percentile) £470 £350 £250
Median % change year-on-year +34.29% +40.00% -37.50%
75th Percentile £500 £459 £373
90th Percentile £546 £551 £475
England median daily rate £525 £475 £450
% change year-on-year +10.53% +5.56% -
Number of hourly rates quoted 1 3 1
10th Percentile - - -
25th Percentile £17.25 - £14.89
Median hourly rate £18.50 £24.08 £16.44
Median % change year-on-year -23.17% +46.47% +34.37%
75th Percentile £19.75 £36.54 £18.00
90th Percentile - £44.02 -
England median hourly rate £13.66 £15.50 £19.50
% change year-on-year -11.87% -20.51% +11.43%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Contract vacancies with a requirement for process or methodology skills 1,111 1,010 562
As % of all contract IT jobs advertised in the East Midlands 81.99% 83.61% 81.10%
Number of daily rates quoted 834 689 320
10th Percentile £213 £204 £213
25th Percentile £360 £313 £307
Median daily rate (50th Percentile) £465 £403 £390
Median % change year-on-year +15.53% +3.21% -2.50%
75th Percentile £544 £500 £475
90th Percentile £638 £600 £578
England median daily rate £550 £500 £488
% change year-on-year +10.00% +2.56% +2.63%
Number of hourly rates quoted 58 53 29
10th Percentile £10.27 £9.25 £9.51
25th Percentile £16.25 £10.50 £11.00
Median hourly rate £21.50 £14.61 £14.39
Median % change year-on-year +47.16% +1.53% +0.77%
75th Percentile £35.00 £24.08 £21.85
90th Percentile £37.50 £50.40 £45.63
England median hourly rate £31.85 £23.00 £25.17
% change year-on-year +38.48% -8.60% +9.41%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing Service Delivery in the East Midlands.

Daily rate trend for Service Delivery in the East Midlands

Service Delivery
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 15 August 2022.

Daily rate histogram for Service Delivery in the East Midlands

Service Delivery
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing Service Delivery in the East Midlands.

Hourly rate trend for Service Delivery in the East Midlands

Service Delivery
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 15 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire -3 14 £465 +86.00% 5
Nottinghamshire +11 10 £200 - 9
Northamptonshire -5 9 £500 +17.65% 8
Lincolnshire +2 4 £443 - 1
Leicestershire -9 1 - - 3
Service Delivery
England

For the 6 months to 15 August 2022, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region with a requirement for Service Delivery.

1 20 (52.63%) Microsoft
2 17 (44.74%) Windows
3 15 (39.47%) Microsoft 365
4 14 (36.84%) Cisco
5 13 (34.21%) Active Directory
5 13 (34.21%) Social Skills
6 12 (31.58%) Windows Server
7 11 (28.95%) Azure
7 11 (28.95%) ITIL
8 10 (26.32%) Windows 10
9 9 (23.68%) McAfee
9 9 (23.68%) Service Management
10 8 (21.05%) HP
10 8 (21.05%) Dell
10 8 (21.05%) SLA
10 8 (21.05%) SCCM
11 7 (18.42%) SC Cleared
11 7 (18.42%) Security Cleared
11 7 (18.42%) DNS
11 7 (18.42%) DHCP
12 6 (15.79%) Kerberos
12 6 (15.79%) LDAP
12 6 (15.79%) VB
12 6 (15.79%) Microsoft Office
12 6 (15.79%) IBM
12 6 (15.79%) Symantec
12 6 (15.79%) Norton AntiVirus
12 6 (15.79%) Identity Management
12 6 (15.79%) VMware
12 6 (15.79%) Clustering

Service Delivery
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.63%) MS Exchange
1 1 (2.63%) SharePoint
Applications
1 6 (15.79%) Microsoft Office
2 3 (7.89%) Microsoft Excel
2 3 (7.89%) Microsoft PowerPoint
Business Applications
1 1 (2.63%) Unit4 Business World
Cloud Services
1 15 (39.47%) Microsoft 365
2 11 (28.95%) Azure
3 6 (15.79%) Azure Active Directory
4 1 (2.63%) AWS
Communications & Networking
1 7 (18.42%) DHCP
1 7 (18.42%) DNS
2 6 (15.79%) Kerberos
3 1 (2.63%) SMS
Database & Business Intelligence
1 1 (2.63%) SQL Server
Development Applications
1 3 (7.89%) JIRA
General
1 13 (34.21%) Social Skills
2 3 (7.89%) Aerospace
2 3 (7.89%) Automotive
2 3 (7.89%) Organisational Skills
3 2 (5.26%) Influencing Skills
3 2 (5.26%) Public Sector
4 1 (2.63%) Analytical Skills
4 1 (2.63%) Finance
4 1 (2.63%) Manufacturing
4 1 (2.63%) Retail
Job Titles
1 13 (34.21%) Service Manager
2 8 (21.05%) IT Engineer
3 5 (13.16%) Service Delivery Engineer
4 4 (10.53%) Analyst
4 4 (10.53%) Architect
4 4 (10.53%) Transition Manager
5 3 (7.89%) 3rd Line Support
5 3 (7.89%) IT Manager
5 3 (7.89%) IT Services Manager
5 3 (7.89%) IT Support
5 3 (7.89%) IT Support Engineer
5 3 (7.89%) Service Desk Manager
5 3 (7.89%) Service Transition Manager
5 3 (7.89%) Support Engineer
5 3 (7.89%) Technical Architect
6 1 (2.63%) Applications Engineer
6 1 (2.63%) Desktop Manager
6 1 (2.63%) Desktop Team Leader
6 1 (2.63%) Senior Applications Engineer
6 1 (2.63%) Supply Chain Manager
Libraries, Frameworks & Software Standards
1 6 (15.79%) LDAP
Miscellaneous
1 6 (15.79%) Clustering
1 6 (15.79%) PKI
1 6 (15.79%) Smartphone
2 5 (13.16%) Data Centre
3 4 (10.53%) NHS
4 2 (5.26%) Management Information System
4 2 (5.26%) User Experience
5 1 (2.63%) Cyberthreat
5 1 (2.63%) Self-Motivation
Operating Systems
1 17 (44.74%) Windows
2 12 (31.58%) Windows Server
3 10 (26.32%) Windows 10
4 6 (15.79%) Windows 7
4 6 (15.79%) Windows Server 2008
4 6 (15.79%) Windows Server 2012
4 6 (15.79%) Windows Server 2016
4 6 (15.79%) Windows Server 2019
5 3 (7.89%) Mac OS
6 1 (2.63%) Linux
Processes & Methodologies
1 11 (28.95%) ITIL
2 9 (23.68%) Service Management
3 6 (15.79%) Data Loss Prevention
3 6 (15.79%) Identity Management
4 5 (13.16%) Customer-Centricity
4 5 (13.16%) Infrastructure Engineering
4 5 (13.16%) Problem-Solving
5 4 (10.53%) Project Delivery
5 4 (10.53%) Project Management
5 4 (10.53%) Stakeholder Management
6 3 (7.89%) Agile
6 3 (7.89%) Business Case
6 3 (7.89%) Data Protection
6 3 (7.89%) Data Security
6 3 (7.89%) Feasibility Study
6 3 (7.89%) Network Architecture
6 3 (7.89%) People Management
7 2 (5.26%) Knowledge Management
7 2 (5.26%) Problem Management
7 2 (5.26%) Stakeholder and Relationship Management
Programming Languages
1 6 (15.79%) PowerShell
1 6 (15.79%) VB
2 1 (2.63%) JavaScript
Qualifications
1 7 (18.42%) SC Cleared
1 7 (18.42%) Security Cleared
2 2 (5.26%) A+ Certification
2 2 (5.26%) ECDL
2 2 (5.26%) HND
2 2 (5.26%) ITIL Foundation Certificate
3 1 (2.63%) DV Cleared
Quality Assurance & Compliance
1 8 (21.05%) SLA
2 3 (7.89%) Accessibility
3 1 (2.63%) Data Quality
System Software
1 13 (34.21%) Active Directory
2 6 (15.79%) VMware Infrastructure
3 5 (13.16%) Virtual Machines
4 1 (2.63%) Microsoft Virtual Server
4 1 (2.63%) Virtual Servers
Systems Management
1 8 (21.05%) SCCM
2 6 (15.79%) Active Directory Federation Services
2 6 (15.79%) Failover Clustering
2 6 (15.79%) McAfee ePO
2 6 (15.79%) Microsoft Clustering
2 6 (15.79%) Norton AntiVirus
2 6 (15.79%) Single Sign-On
3 4 (10.53%) Microsoft Intune
4 2 (5.26%) DameWare
Vendors
1 20 (52.63%) Microsoft
2 14 (36.84%) Cisco
3 9 (23.68%) McAfee
4 8 (21.05%) Dell
4 8 (21.05%) HP
5 6 (15.79%) IBM
5 6 (15.79%) Symantec
5 6 (15.79%) VMware
6 3 (7.89%) Rapid7
7 2 (5.26%) Zscaler
8 1 (2.63%) ServiceNow