The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England / East Midlands
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 80 64 62
Rank change year-on-year -16 -2  
Contract jobs citing Service Delivery 23 33 37
As % of all contract IT jobs advertised in the East Midlands 1.53% 2.15% 2.28%
As % of the Processes & Methodologies category 1.80% 2.62% 2.96%
Number of daily rates quoted 18 19 19
Median daily rate £430 £394 £415
Median daily rate % change year-on-year +9.13% -5.06%  
90% offered a daily rate of more than £297 £348 £320
10% offered a daily rate of more than £525 £557 £450
UK excluding London median daily rate £416 £365 £387
% change year-on-year +13.97% -5.74%  
Number of hourly rates quoted 0 0 2
Median hourly rate - - £19.08
UK excluding London median hourly rate £16.00 £23.00 £16.00
% change year-on-year -30.43% +43.75%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
East Midlands
Contract job vacancies with a requirement for process and methodology skills 1280 1261 1251
As % of all contract IT job vacancies advertised in the East Midlands 85.05% 82.10% 77.17%
Number of daily rates quoted 810 778 769
Median daily rate £410 £420 £395
Median daily rate % change year-on-year -2.38% +6.32%  
90% offered a daily rate of more than £300 £288 £240
10% offered a daily rate of more than £525 £580 £550
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 46 32 28
Median hourly rate £35.00 £14.75 £19.08
Median hourly rate % change year-on-year +137.28% -22.69%  
90% offered a hourly rate of more than £12.80 £11.50 £11.00
10% offered a hourly rate of more than £50.00 £33.15 £47.50
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Delivery
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the East Midlands.

Contractor daily rate trend for Service Delivery in the East Midlands

Service Delivery
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Service Delivery in the East Midlands over the 3 months to 24 June 2017.

Contractor daily rate histogram for Service Delivery in the East Midlands

Service Delivery
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the East Midlands.

Contractor hourly rate trend for Service Delivery in the East Midlands

Service Delivery
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +1 10 £398 -16.31%
Nottinghamshire -9 8 £513 +34.42% 2
Derbyshire -16 5 £418 +13.22% 1
Service Delivery
England

For the 6 months to 24 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for Service Delivery.

1 26 (56.52%) ITIL
2 14 (30.43%) Service Management
3 11 (23.91%) ITSM
3 11 (23.91%) Finance
3 11 (23.91%) Security Cleared
3 11 (23.91%) Analytical Skills
4 10 (21.74%) SC Cleared
5 9 (19.57%) Information Assurance
6 8 (17.39%) Continuous Improvement
6 8 (17.39%) SLA
6 8 (17.39%) Manufacturing
7 7 (15.22%) Firewall
7 7 (15.22%) TOGAF
7 7 (15.22%) Oracle
7 7 (15.22%) Active Directory
7 7 (15.22%) HP
7 7 (15.22%) ITIL V3
7 7 (15.22%) Relational Database
7 7 (15.22%) Service Design
8 6 (13.04%) SQL Server
8 6 (13.04%) Cisco
8 6 (13.04%) DHCP
8 6 (13.04%) DNS
8 6 (13.04%) RDBMS
8 6 (13.04%) Degree
8 6 (13.04%) Agile Software Development
9 5 (10.87%) Network Design
9 5 (10.87%) CCNP
9 5 (10.87%) SQL
9 5 (10.87%) Windows

Service Delivery
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.17%) Exchange Server 2010
1 1 (2.17%) MS Exchange
1 1 (2.17%) Mule
1 1 (2.17%) Mule ESB
1 1 (2.17%) WinCC
Applications
1 3 (6.52%) Microsoft Excel
1 3 (6.52%) Microsoft Office
2 1 (2.17%) Microsoft PowerPoint
2 1 (2.17%) Microsoft Project
2 1 (2.17%) MS Visio
Business Applications
1 2 (4.35%) Remedy ITSM
2 1 (2.17%) Teamcenter
Cloud Services
1 2 (4.35%) Amazon AWS
2 1 (2.17%) IaaS
2 1 (2.17%) Microsoft Azure
Communications & Networking
1 7 (15.22%) Firewall
2 6 (13.04%) DHCP
2 6 (13.04%) DNS
3 5 (10.87%) TCP/IP
4 4 (8.70%) BGP
4 4 (8.70%) Cisco ASA
4 4 (8.70%) ICMP
4 4 (8.70%) MVNO
4 4 (8.70%) Wireless
5 2 (4.35%) VLAN
6 1 (2.17%) ADSL
6 1 (2.17%) HTTP
6 1 (2.17%) Internet
6 1 (2.17%) Intranet
6 1 (2.17%) LAN
6 1 (2.17%) MPLS
6 1 (2.17%) SAN
6 1 (2.17%) SSL
6 1 (2.17%) WAN
6 1 (2.17%) Wi-Fi
Database & Business Intelligence
1 7 (15.22%) Relational Database
2 6 (13.04%) RDBMS
2 6 (13.04%) SQL Server
3 1 (2.17%) MongoDB
3 1 (2.17%) NoSQL
3 1 (2.17%) PostgreSQL
Development Applications
1 4 (8.70%) Git (software)
2 1 (2.17%) Bower
2 1 (2.17%) Cucumber
2 1 (2.17%) Grunt
2 1 (2.17%) gulp
2 1 (2.17%) IntelliJ
2 1 (2.17%) Jasmine
2 1 (2.17%) Jenkins
2 1 (2.17%) JIRA
2 1 (2.17%) Karma Test Runner
2 1 (2.17%) PhantomJS
2 1 (2.17%) Protractor
2 1 (2.17%) Sublime Text
2 1 (2.17%) Vagrant
2 1 (2.17%) WebStorm
General
1 11 (23.91%) Finance
2 8 (17.39%) Manufacturing
3 4 (8.70%) Billing
3 4 (8.70%) Telecoms
4 1 (2.17%) Back Office
4 1 (2.17%) Legal
Job Titles
1 10 (21.74%) Analyst
2 9 (19.57%) Architect
3 7 (15.22%) Technical Leader
4 6 (13.04%) Service Manager
5 5 (10.87%) IT Analyst
5 5 (10.87%) Service Analyst
5 5 (10.87%) Service Management Analyst
6 4 (8.70%) Business Analyst
6 4 (8.70%) Delivery Manager
6 4 (8.70%) ITSM Analyst
6 4 (8.70%) Network Architect
6 4 (8.70%) Services Delivery Manager
7 3 (6.52%) Business IT Analyst
7 3 (6.52%) Cisco Architect
7 3 (6.52%) Cisco Network Architect
7 3 (6.52%) IT Business Analyst
7 3 (6.52%) Technical Analyst
8 2 (4.35%) BSS Architect
8 2 (4.35%) Developer
8 2 (4.35%) OSS Architect
Libraries, Frameworks & Software Standards
1 3 (6.52%) AngularJS
2 2 (4.35%) REST
2 2 (4.35%) Spring
2 2 (4.35%) Symfony
2 2 (4.35%) Web Services
3 1 (2.17%) Akka
3 1 (2.17%) CSS
3 1 (2.17%) Doctrine
3 1 (2.17%) HTML
3 1 (2.17%) LESS
3 1 (2.17%) Node.js
3 1 (2.17%) Play Framework
3 1 (2.17%) Sass
3 1 (2.17%) SOAP
3 1 (2.17%) spray
3 1 (2.17%) Spring Boot
3 1 (2.17%) Twitter Bootstrap
Miscellaneous
1 11 (23.91%) Analytical Skills
2 4 (8.70%) Video Conferencing
3 3 (6.52%) Management Information System
4 2 (4.35%) EMC VNX
4 2 (4.35%) User Experience
4 2 (4.35%) VxBlock/Vblock
5 1 (2.17%) Data Protection Act
5 1 (2.17%) Enterprise Software
5 1 (2.17%) Freedom of Information
5 1 (2.17%) NHS
Operating Systems
1 5 (10.87%) Windows
2 2 (4.35%) Linux
3 1 (2.17%) Windows Server
3 1 (2.17%) Windows Server 2008
3 1 (2.17%) Windows Server 2012
Processes & Methodologies
1 26 (56.52%) ITIL
2 14 (30.43%) Service Management
3 11 (23.91%) ITSM
4 9 (19.57%) Information Assurance
5 8 (17.39%) Continuous Improvement
6 7 (15.22%) ITIL V3
6 7 (15.22%) Service Design
6 7 (15.22%) TOGAF
7 6 (13.04%) Agile Software Development
8 5 (10.87%) Incident Management
8 5 (10.87%) IT Strategy
8 5 (10.87%) Network Design
8 5 (10.87%) Project Management
9 4 (8.70%) Network Monitoring
9 4 (8.70%) Performance Management
9 4 (8.70%) Telematics
9 4 (8.70%) Virtual Environments
10 3 (6.52%) Scrum
10 3 (6.52%) Stakeholder Management
10 3 (6.52%) Technical Analysis
Programming Languages
1 5 (10.87%) SQL
2 4 (8.70%) Java
3 3 (6.52%) PHP
4 2 (4.35%) JavaScript
5 1 (2.17%) Scala
Qualifications
1 11 (23.91%) Security Cleared
2 10 (21.74%) SC Cleared
3 6 (13.04%) Degree
4 5 (10.87%) CCNP
4 5 (10.87%) Cisco Certification
5 4 (8.70%) ITIL Certification
6 3 (6.52%) BPSS Clearance
6 3 (6.52%) ISEB
7 1 (2.17%) CCAB
7 1 (2.17%) CCNA
7 1 (2.17%) DV Cleared
7 1 (2.17%) MAPM
Quality Assurance & Compliance
1 8 (17.39%) SLA
2 2 (4.35%) QA
3 1 (2.17%) ISO/IEC 20000
3 1 (2.17%) WAI
3 1 (2.17%) WCAG
System Software
1 7 (15.22%) Active Directory
2 2 (4.35%) Docker
2 2 (4.35%) vCloud
3 1 (2.17%) Hyper-V
3 1 (2.17%) ISA Server
3 1 (2.17%) VMware Workstation
Systems Management
1 4 (8.70%) OVSD
2 2 (4.35%) NetBackup
3 1 (2.17%) Ansible
3 1 (2.17%) Kubernetes
3 1 (2.17%) Puppet
3 1 (2.17%) SCCM
3 1 (2.17%) SCOM
Vendors
1 7 (15.22%) HP
1 7 (15.22%) Oracle
2 6 (13.04%) Cisco
3 4 (8.70%) ComArch
3 4 (8.70%) Gemalto
3 4 (8.70%) Microsoft
3 4 (8.70%) Palo Alto
4 3 (6.52%) VMware
5 2 (4.35%) EMC
5 2 (4.35%) Remedy
5 2 (4.35%) Zerto
6 1 (2.17%) Barracuda Networks
6 1 (2.17%) Juniper
6 1 (2.17%) Nimble Storage
6 1 (2.17%) Siemens
6 1 (2.17%) Zend