1st Line Support Analyst Job Trends in the East Midlands

First Line Support Analyst
England > East Midlands

The median First Line Support Analyst salary in the East Midlands is £26,250 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 124 - 125
Rank change year-on-year - - +37
Permanent jobs requiring a 1st Line Support Analyst 13 0 1
As % of all permanent jobs in the East Midlands 0.52% - 0.053%
As % of the Job Titles category 0.57% - 0.055%
Number of salaries quoted 10 0 1
10th Percentile - - -
25th Percentile £23,875 - £26,250
Median annual salary (50th Percentile) £26,250 - £27,500
Median % change year-on-year - - +19.57%
75th Percentile £26,625 - £28,750
90th Percentile - - -
England median annual salary £25,000 £26,500 £25,000
% change year-on-year -5.66% +6.00% -

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,298 2,133 1,805
% of permanent jobs with a recognized job title 92.25% 95.74% 95.65%
Number of salaries quoted 1,542 943 1,459
10th Percentile £26,250 £29,750 £26,250
25th Percentile £30,750 £36,250 £35,000
Median annual salary (50th Percentile) £45,000 £50,000 £50,000
Median % change year-on-year -10.00% - -3.40%
75th Percentile £60,000 £62,500 £60,000
90th Percentile £74,875 £75,000 £70,000
England median annual salary £55,000 £60,000 £58,000
% change year-on-year -8.33% +3.45% -5.69%

1st Line Support Analyst
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support Analyst' in the job title relative to all permanent IT jobs advertised in the East Midlands.

1st Line Support Analyst job vacancy trend in the East Midlands

1st Line Support Analyst
Salary Trend in the East Midlands

Salary distribution trend for 1st Line Support Analyst job vacancies in the East Midlands.

Salary distribution trend for 1st Line Support Analyst job vacancies in the East Midlands

1st Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the East Midlands region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire - 9 £26,250 - 1
Leicestershire - 4 £24,750 - 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 17 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 11 January 2026, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring 1st Line Support Analyst in the job title.

1 13 (100.00%) Azure
1 13 (100.00%) Customer Service
1 13 (100.00%) Microsoft
1 13 (100.00%) Microsoft 365
1 13 (100.00%) Windows
2 9 (69.23%) Entra ID
2 9 (69.23%) Microsoft Intune
2 9 (69.23%) Problem-Solving
2 9 (69.23%) Remote Monitoring and Management
2 9 (69.23%) Windows Server
3 4 (30.77%) Active Directory
3 4 (30.77%) Internet
3 4 (30.77%) ITIL
3 4 (30.77%) Microsoft Office
3 4 (30.77%) SLA
3 4 (30.77%) TCP/IP
3 4 (30.77%) Windows 10

1st Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (30.77%) Microsoft Office
Cloud Services
1 13 (100.00%) Azure
1 13 (100.00%) Microsoft 365
2 9 (69.23%) Entra ID
Communications & Networking
1 4 (30.77%) Internet
1 4 (30.77%) TCP/IP
General
1 13 (100.00%) Social Skills
Operating Systems
1 13 (100.00%) Windows
2 9 (69.23%) Windows Server
3 4 (30.77%) Windows 10
Processes & Methodologies
1 13 (100.00%) Customer Service
2 9 (69.23%) Problem-Solving
2 9 (69.23%) Remote Monitoring and Management
3 4 (30.77%) ITIL
Quality Assurance & Compliance
1 4 (30.77%) SLA
System Software
1 4 (30.77%) Active Directory
Systems Management
1 9 (69.23%) Microsoft Intune
Vendors
1 13 (100.00%) Microsoft