The median annual salary for a 1st Line Support Analyst was £21,000 in advertised job vacancies in the East Midlands during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
First Line Support Analyst
England / East Midlands
Rank 142 158 168
Rank change year-on-year +16 +10  
Permanent jobs requiring a 1st Line Support Analyst 17 3 14
As % of all permanent IT jobs advertised in the East Midlands 0.59% 0.096% 0.44%
As % of the Job Titles category 0.61% 0.099% 0.45%
Number of salaries quoted 17 3 14
Median salary £21,000 £20,000 £23,000
Median salary % change year-on-year +5.00% -13.04%  
UK excluding London median salary £21,000 £21,000 £21,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East Midlands
Permanent job vacancies with a job title containing a recognized job role 2788 3037 3095
As % of all permanent IT job vacancies advertised in the East Midlands 96.77% 97.31% 97.27%
Number of salaries quoted 2218 2414 2516
Median salary £37,500 £37,500 £39,000
Median salary % change year-on-year - -3.84%  
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £60,000 £51,500 £54,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Analyst
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in the East Midlands

1st Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in the East Midlands.

Salary trend for 1st Line Support Analyst in the East Midlands

1st Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the East Midlands region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 15 £21,000 -
Lincolnshire - 2 £20,250 -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 March 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 1st Line Support Analyst in the job title.

1 23 (92.00%) Windows
2 22 (88.00%) MS Office
2 22 (88.00%) ITIL
3 21 (84.00%) Active Directory
4 20 (80.00%) SLA
4 20 (80.00%) Microsoft
5 19 (76.00%) Windows Server
5 19 (76.00%) Bomgar
6 4 (16.00%) Citrix
7 3 (12.00%) Windows 7
8 2 (8.00%) Incident Management
8 2 (8.00%) ITIL Certification
8 2 (8.00%) MS Excel
9 1 (4.00%) Windows 10
9 1 (4.00%) Remote Desktop
9 1 (4.00%) Virtual Team
9 1 (4.00%) Samsung
9 1 (4.00%) ISDN
9 1 (4.00%) PBX
9 1 (4.00%) PSTN
9 1 (4.00%) Nortel
9 1 (4.00%) Avaya
9 1 (4.00%) Ericsson
9 1 (4.00%) Siemens
9 1 (4.00%) Blackberry
9 1 (4.00%) Time Management
9 1 (4.00%) Panasonic
9 1 (4.00%) Mitel
9 1 (4.00%) Toshiba
9 1 (4.00%) NEC

1st Line Support Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 22 (88.00%) MS Office
2 2 (8.00%) MS Excel
Communications & Networking
1 1 (4.00%) ISDN
1 1 (4.00%) PBX
1 1 (4.00%) PSTN
1 1 (4.00%) Remote Desktop
General
1 1 (4.00%) Automotive
1 1 (4.00%) Finance
1 1 (4.00%) Telecoms
Miscellaneous
1 1 (4.00%) Blackberry
1 1 (4.00%) Virtual Team
Operating Systems
1 23 (92.00%) Windows
2 19 (76.00%) Windows Server
3 3 (12.00%) Windows 7
4 1 (4.00%) Windows 10
Processes & Methodologies
1 22 (88.00%) ITIL
2 2 (8.00%) Incident Management
3 1 (4.00%) Time Management
Qualifications
1 2 (8.00%) ITIL Certification
Quality Assurance & Compliance
1 20 (80.00%) SLA
System Software
1 21 (84.00%) Active Directory
Vendors
1 20 (80.00%) Microsoft
2 19 (76.00%) Bomgar
3 4 (16.00%) Citrix
4 1 (4.00%) Avaya
4 1 (4.00%) Ericsson
4 1 (4.00%) Mitel
4 1 (4.00%) NEC
4 1 (4.00%) Nortel
4 1 (4.00%) Panasonic
4 1 (4.00%) Samsung
4 1 (4.00%) Siemens
4 1 (4.00%) Toshiba
Northamptonshire
TEKsystems
Salary: £20000 - £24000 per annum + Benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Capita Resourcing - IT Resourcing
Salary: £18000 per annum + 17.5% shift allowance
Posted: 5 days ago
Northamptonshire
Deerfoot IT Resources Ltd
Salary: Benefits package
Posted: 8 days ago