Service Desk Support Contract Job Trends in the East of England

Service Desk Support
England > East of England

The median Service Desk Support daily rate in the East of England is £350, according to job vacancies posted in the 6 months leading up to 8 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 96 88 110
Rank change year-on-year -8 +22 +24
Contract jobs requiring a Service Desk Support 3 1 10
As % of all contract jobs in the East of England 0.21% 0.077% 0.53%
As % of the Job Titles category 0.24% 0.086% 0.59%
Number of daily rates quoted 1 0 6
10th Percentile - - £185
25th Percentile - - -
Median daily rate (50th Percentile) £350 - £190
Median % change year-on-year - - -35.59%
75th Percentile - - -
90th Percentile - - -
England median daily rate £175 £170 £190
% change year-on-year +2.94% -10.53% +11.76%
Number of hourly rates quoted 0 1 0
Median hourly rate - £31.12 -
England median hourly rate £16.00 £23.80 £16.48
% change year-on-year -32.77% +44.44% -17.61%

All Contract IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East of England with a recognized job title 1,250 1,167 1,687
% of contract IT jobs with a recognized job title 86.39% 89.29% 89.97%
Number of daily rates quoted 556 498 999
10th Percentile £185 £220 £190
25th Percentile £354 £311 £363
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% -
75th Percentile £588 £575 £596
90th Percentile £688 £640 £700
England median daily rate £510 £525 £538
% change year-on-year -2.86% -2.33% -2.27%
Number of hourly rates quoted 306 204 282
10th Percentile £13.80 £15.22 £13.41
25th Percentile £16.00 £21.25 £17.72
Median hourly rate £30.05 £47.50 £44.50
Median % change year-on-year -36.73% +6.74% +124.63%
75th Percentile £65.00 £65.00 £65.00
90th Percentile £75.00 £70.00 £79.30
England median hourly rate £25.15 £40.00 £45.21
% change year-on-year -37.13% -11.52% +50.70%

Service Desk Support
Job Vacancy Trend in the East of England

Historical trend showing the proportion of contract IT job postings featuring 'Service Desk Support' in the job title relative to all contract IT jobs advertised in the East of England.

Service Desk Support job vacancy trend in the East of England

Service Desk Support
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for Service Desk Support job vacancies in the East of England.

Contractor daily rate distribution trend for Service Desk Support job vacancies in the East of England

Service Desk Support
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for Service Desk Support job vacancies in the East of England.

Contractor hourly rate distribution trend for Service Desk Support job vacancies in the East of England

Service Desk Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the East of England region over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire - 3 £350 - 1
Service Desk Support
England

Service Desk Support Skill Set
Top 9 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 8 November 2025, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the East of England region featuring Service Desk Support in the job title.

1 2 (66.67%) Break/Fix
1 2 (66.67%) ITIL
1 2 (66.67%) Service Management
2 1 (33.33%) Active Directory
2 1 (33.33%) Microsoft 365
2 1 (33.33%) Service Delivery
2 1 (33.33%) SLA
2 1 (33.33%) Windows
2 1 (33.33%) Windows 10

Service Desk Support Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (33.33%) Microsoft 365
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 10
Processes & Methodologies
1 2 (66.67%) Break/Fix
1 2 (66.67%) ITIL
1 2 (66.67%) Service Management
2 1 (33.33%) Service Delivery
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory