The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > East of England
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 76 70 65
Rank change year-on-year -6 -5  
Contract jobs citing SLA 64 63 92
As % of all contract IT jobs advertised in the East of England 2.72% 2.46% 2.99%
As % of the Quality Assurance & Compliance category 21.62% 23.60% 29.11%
Number of daily rates quoted 35 32 58
East of England median daily rate £300 £180 £185
Median daily rate % change year-on-year +66.66% -2.70%  
10th Percentile £97 £113 £130
90th Percentile £433 £475 £393
England median daily rate £325 £325 £325
Number of hourly rates quoted 21 9 5
East of England median hourly rate £14.35 £17.50 £21.50
Median hourly rate % change year-on-year -18.00% -18.60%  
10th Percentile £10.40 £12.00 £12.61
90th Percentile £17.50 £21.55 £93.75
England median hourly rate £14.50 £15.00 £16.00
% change year-on-year -3.33% -6.25%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
East of England
Contract job vacancies with a requirement for quality assurance and compliance skills 296 267 316
As % of all contract IT job vacancies advertised in the East of England 12.60% 10.44% 10.28%
Number of daily rates quoted 191 171 224
East of England median daily rate £420 £413 £334
Median daily rate % change year-on-year +1.81% +23.50%  
10th Percentile £205 £163 £163
90th Percentile £575 £538 £488
England median daily rate £450 £425 £408
% change year-on-year +5.88% +4.29%  
Number of hourly rates quoted 44 46 29
East of England median hourly rate £21.84 £31.00 £37.50
Median hourly rate % change year-on-year -29.56% -17.33%  
10th Percentile £11.98 £10.50 £22.95
90th Percentile £44.63 £46.04 £45.26
England median hourly rate £22.50 £28.00 £21.55
% change year-on-year -19.64% +29.93%  

SLA
Job Vacancy Trend in the East of England

Job postings citing SLA as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for SLA in the East of England

SLA
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the East of England.

Contractor daily rate trend for SLA in the East of England

SLA
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing SLA in the East of England over the 3 months to 29 June 2017.

Contractor daily rate histogram for SLA in the East of England

SLA
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the East of England.

Contractor hourly rate trend for SLA in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -4 21 £349 -0.35% 10
Cambridgeshire +5 15 £275 +71.87% 3
Bedfordshire -5 12 £300 +160.86% 4
Essex -14 10 £343 +95.71%
Suffolk +18 4 £98 -55.68% 3
Norfolk +1 3 £96 -41.53%
East Anglia - 1 £525 -
SLA
England

For the 6 months to 29 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for SLA.

1 43 (41.75%) ITIL
2 36 (34.95%) Windows
2 36 (34.95%) Microsoft
3 31 (30.10%) Active Directory
4 24 (23.30%) Microsoft Office
5 21 (20.39%) Service Delivery
6 18 (17.48%) Windows 7
7 17 (16.50%) Service Management
8 15 (14.56%) Firewall
8 15 (14.56%) Cisco
8 15 (14.56%) Windows Server
9 13 (12.62%) SQL
9 13 (12.62%) Finance
10 12 (11.65%) Incident Management
10 12 (11.65%) Security Cleared
11 11 (10.68%) Degree
11 11 (10.68%) Migration
11 11 (10.68%) High Availability
11 11 (10.68%) Mentoring
12 10 (9.71%) Office 365
12 10 (9.71%) ITSM
13 9 (8.74%) LAN
13 9 (8.74%) Cisco Certification
13 9 (8.74%) SC Cleared
13 9 (8.74%) SCCM
14 8 (7.77%) Fault Management
14 8 (7.77%) MS Exchange
14 8 (7.77%) Apple
15 7 (6.80%) Service Design
15 7 (6.80%) Juniper

SLA
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.77%) MS Exchange
2 4 (3.88%) WebLogic
3 3 (2.91%) Apache
3 3 (2.91%) Blackberry Enterprise Server
3 3 (2.91%) Exchange Server 2007
4 2 (1.94%) CMS
4 2 (1.94%) Skype for Business
5 1 (0.97%) Apache Solr
5 1 (0.97%) Exchange Server 2010
5 1 (0.97%) IIS
5 1 (0.97%) Sitecore CMS
Applications
1 24 (23.30%) Microsoft Office
2 7 (6.80%) Microsoft Excel
3 5 (4.85%) Adobe After Effects
4 1 (0.97%) Microsoft PowerPoint
4 1 (0.97%) Microsoft Project
4 1 (0.97%) MS Visio
4 1 (0.97%) Spreadsheet
Business Applications
1 2 (1.94%) Remedy ITSM
2 1 (0.97%) SAP CO
2 1 (0.97%) SAP FI
2 1 (0.97%) SAP FI/CO
Cloud Services
1 10 (9.71%) Office 365
2 5 (4.85%) Adobe Creative Cloud
3 3 (2.91%) OneDrive
4 1 (0.97%) Mimecast
Communications & Networking
1 15 (14.56%) Firewall
2 9 (8.74%) LAN
3 6 (5.83%) WAN
4 5 (4.85%) Cisco ASA
5 4 (3.88%) DHCP
5 4 (3.88%) DNS
5 4 (3.88%) TACACS
5 4 (3.88%) TCP/IP
5 4 (3.88%) VPN
5 4 (3.88%) WebEx
6 3 (2.91%) DWDM
6 3 (2.91%) HTTP
6 3 (2.91%) SMTP
7 2 (1.94%) Ethernet
7 2 (1.94%) Internet
7 2 (1.94%) Network Security
7 2 (1.94%) VoIP
7 2 (1.94%) Wi-Fi
7 2 (1.94%) Wireless
8 1 (0.97%) Wireshark
Database & Business Intelligence
1 6 (5.83%) Oracle Database
1 6 (5.83%) Oracle Database 10g
2 4 (3.88%) Oracle BI Publisher
2 4 (3.88%) Oracle Reports
3 3 (2.91%) SQL Server
4 2 (1.94%) SQL Server 2005
5 1 (0.97%) Big Data
5 1 (0.97%) SQL Server 2008
5 1 (0.97%) SQL Server 2012
5 1 (0.97%) SQL Server 2014
5 1 (0.97%) SQL Server 2016
Development Applications
1 1 (0.97%) Git (software)
1 1 (0.97%) MSI
1 1 (0.97%) Team Foundation Server
General
1 13 (12.62%) Finance
2 6 (5.83%) Marketing
2 6 (5.83%) Telecoms
3 4 (3.88%) Banking
4 2 (1.94%) Legal
4 2 (1.94%) Local Government
4 2 (1.94%) Publishing
4 2 (1.94%) Retail
5 1 (0.97%) Automotive
Job Titles
1 32 (31.07%) Analyst
2 15 (14.56%) Service Analyst
3 12 (11.65%) Service Desk Analyst
3 12 (11.65%) Support Analyst
4 11 (10.68%) 2nd Line Support
5 9 (8.74%) 1st Line Support
5 9 (8.74%) Desktop Support
6 8 (7.77%) IT Analyst
6 8 (7.77%) Support Engineer
7 6 (5.83%) 1st Line Support Analyst
8 5 (4.85%) 1st/2nd Line Support
8 5 (4.85%) Applications Support
8 5 (4.85%) Coordinator
8 5 (4.85%) Designer
8 5 (4.85%) Network Security Analyst
8 5 (4.85%) Security Analyst
9 4 (3.88%) 2nd Line Support Analyst
9 4 (3.88%) Desktop Engineer
9 4 (3.88%) Service Manager
9 4 (3.88%) Technical Support
Libraries, Frameworks & Software Standards
1 6 (5.83%) CSS
1 6 (5.83%) Hibernate
1 6 (5.83%) HTML
1 6 (5.83%) Java EE
1 6 (5.83%) JSF
1 6 (5.83%) JSP
1 6 (5.83%) Spring
1 6 (5.83%) Struts
1 6 (5.83%) XML
1 6 (5.83%) XSL
1 6 (5.83%) XSLT
2 5 (4.85%) Flash
2 5 (4.85%) HTML5
3 1 (0.97%) .NET
3 1 (0.97%) Software Packaging
3 1 (0.97%) Web Services
3 1 (0.97%) Web Services Management
Miscellaneous
1 6 (5.83%) Analytical Skills
1 6 (5.83%) Data Centre
2 5 (4.85%) AS400
2 5 (4.85%) User Experience
3 4 (3.88%) Management Information System
4 3 (2.91%) Blackberry
4 3 (2.91%) LPAR
5 2 (1.94%) Driving Licence
5 2 (1.94%) NHS
5 2 (1.94%) Video Conferencing
6 1 (0.97%) Credit Risk
6 1 (0.97%) PDA
6 1 (0.97%) Virtual Team
Operating Systems
1 36 (34.95%) Windows
2 18 (17.48%) Windows 7
3 15 (14.56%) Windows Server
4 6 (5.83%) Windows Server 2008
5 5 (4.85%) Windows 8
6 4 (3.88%) Android
6 4 (3.88%) Apple iOS
6 4 (3.88%) Windows 10
6 4 (3.88%) Windows Server 2012
7 3 (2.91%) Mac OS
7 3 (2.91%) Windows Vista
7 3 (2.91%) Windows XP
8 2 (1.94%) Windows Server 2003
9 1 (0.97%) CentOS
9 1 (0.97%) Linux
9 1 (0.97%) Ubuntu
Processes & Methodologies
1 43 (41.75%) ITIL
2 21 (20.39%) Service Delivery
3 17 (16.50%) Service Management
4 12 (11.65%) Incident Management
5 11 (10.68%) High Availability
5 11 (10.68%) Mentoring
5 11 (10.68%) Migration
6 10 (9.71%) ITSM
7 8 (7.77%) Fault Management
8 7 (6.80%) Project Management
8 7 (6.80%) Service Design
9 6 (5.83%) Problem Management
10 5 (4.85%) Business Intelligence
10 5 (4.85%) E-Commerce
10 5 (4.85%) ITIL V3
10 5 (4.85%) Responsive Web Design
10 5 (4.85%) Root Cause Analysis
10 5 (4.85%) Technical Analysis
10 5 (4.85%) Wireframes
11 4 (3.88%) Customer Requirements
Programming Languages
1 13 (12.62%) SQL
2 6 (5.83%) Java
2 6 (5.83%) PL/SQL
3 2 (1.94%) PowerShell
4 1 (0.97%) JavaScript
4 1 (0.97%) T-SQL
Qualifications
1 12 (11.65%) Security Cleared
2 11 (10.68%) Degree
3 9 (8.74%) Cisco Certification
3 9 (8.74%) SC Cleared
4 7 (6.80%) CCNP
5 5 (4.85%) Microsoft Certification
6 4 (3.88%) CCIE
6 4 (3.88%) CCSA
6 4 (3.88%) CCSE
7 2 (1.94%) A+ Certification
7 2 (1.94%) CCNA
7 2 (1.94%) ISTQB
7 2 (1.94%) Master's Degree
8 1 (0.97%) CCA
8 1 (0.97%) ISEB
8 1 (0.97%) ITIL Certification
8 1 (0.97%) MCP
8 1 (0.97%) MCSA
8 1 (0.97%) MCSE
8 1 (0.97%) PMP
Quality Assurance & Compliance
1 4 (3.88%) QA
2 1 (0.97%) PMO
System Software
1 31 (30.10%) Active Directory
2 6 (5.83%) Oracle RAC
2 6 (5.83%) Terminal Services
3 4 (3.88%) Virtual Desktop
4 3 (2.91%) VMware Infrastructure
5 2 (1.94%) Hyper-V
6 1 (0.97%) Microsoft App-V
6 1 (0.97%) VMware ESXi
Systems Management
1 9 (8.74%) SCCM
2 6 (5.83%) DameWare
3 3 (2.91%) Systems Management Server (SMS)
3 3 (2.91%) Tivoli
4 2 (1.94%) Microsoft Data Protection Manager
4 2 (1.94%) SCOrch
5 1 (0.97%) AirWatch
5 1 (0.97%) BladeLogic
5 1 (0.97%) HP NNM
5 1 (0.97%) HP Quality Center
5 1 (0.97%) Norton AntiVirus
5 1 (0.97%) NSN NetAct
5 1 (0.97%) Symantec Endpoint Protection
Vendors
1 36 (34.95%) Microsoft
2 15 (14.56%) Cisco
3 8 (7.77%) Apple
4 7 (6.80%) Citrix
4 7 (6.80%) Juniper
5 6 (5.83%) Computacenter
5 6 (5.83%) F5
5 6 (5.83%) HP
5 6 (5.83%) Oracle
6 5 (4.85%) Adobe
6 5 (4.85%) Dell
6 5 (4.85%) Nokia
6 5 (4.85%) Xerox
7 4 (3.88%) BEA
7 4 (3.88%) Blue Coat
7 4 (3.88%) CheckPoint
7 4 (3.88%) VMware
8 3 (2.91%) IBM
9 2 (1.94%) Huawei
9 2 (1.94%) Remedy
Cambridge
Cambridge Assessment
Rate: Competitive
Posted: 7 days ago