Period
to 22 November 2017

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > East of England
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 94 109 68
Rank change year-on-year +15 -41 +33
Contract jobs citing SLA 124 89 170
As % of all contract IT jobs advertised in the East of England 2.40% 1.83% 2.91%
As % of the Quality Assurance & Compliance category 17.56% 16.79% 27.73%
Number of daily rates quoted 63 59 89
East of England median daily rate £275 £235 £250
Median daily rate % change year-on-year +17.02% -6.00% -9.09%
10th Percentile £113 £158 £91
90th Percentile £475 £475 £445
England median daily rate £300 £325 £325
% change year-on-year -7.69% - +8.79%
Number of hourly rates quoted 33 8 30
East of England median hourly rate £14.35 £12.50 £21.00
Median hourly rate % change year-on-year +14.80% -40.48% +35.50%
10th Percentile £10.40 £10.13 £14.00
90th Percentile £22.00 £18.78 £35.25
England median hourly rate £15.00 £15.00 £17.33
% change year-on-year - -13.44% +8.31%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East of England
Contract vacancies with a requirement for quality assurance or compliance skills 706 530 613
As % of all contract IT jobs advertised in the East of England 13.68% 10.88% 10.49%
Number of daily rates quoted 375 296 324
East of England median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £221 £183 £186
90th Percentile £575 £538 £538
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 60 44 72
East of England median hourly rate £22.75 £37.50 £29.00
Median hourly rate % change year-on-year -39.33% +29.31% +5.45%
10th Percentile £10.49 £13.48 £14.15
90th Percentile £47.50 £49.18 £47.00
England median hourly rate £20.00 £22.84 £21.67
% change year-on-year -12.42% +5.40% +11.10%

SLA
Job Vacancy Trend in the East of England

Job postings citing SLA as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for SLA in the East of England

SLA
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the East of England.

Contractor daily rate trend for SLA in the East of England

SLA
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing SLA in the East of England over the 6 months to 22 November 2017.

Contractor daily rate histogram for SLA in the East of England

SLA
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the East of England.

Contractor hourly rate trend for SLA in the East of England

SLA
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing SLA in the East of England over the 6 months to 22 November 2017.

Contractor hourly rate histogram for SLA in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +13 43 £275 -38.89% 10
Cambridgeshire +11 42 £213 +39.34% 3
Essex -14 17 £313 +27.55%
Bedfordshire -9 10 £413 +83.33% 1
Suffolk +13 7 £230 +5.75%
Norfolk -13 4 £110 -56.44% 4
East Anglia - 1 £525 -
SLA
England

For the 6 months to 22 November 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for SLA.

1 52 (41.94%) ITIL
2 34 (27.42%) Windows
3 29 (23.39%) Microsoft
4 27 (21.77%) Microsoft Office
5 24 (19.35%) Active Directory
6 21 (16.94%) Finance
7 20 (16.13%) SQL
8 16 (12.90%) Cisco
8 16 (12.90%) ITSM
8 16 (12.90%) Security Cleared
8 16 (12.90%) Windows 7
9 15 (12.10%) Incident Management
9 15 (12.10%) Service Delivery
10 14 (11.29%) Service Management
10 14 (11.29%) E-Commerce
10 14 (11.29%) SC Cleared
11 12 (9.68%) Analytical Skills
12 11 (8.87%) Root Cause Analysis
12 11 (8.87%) Degree
12 11 (8.87%) Firewall
12 11 (8.87%) SQL Server
12 11 (8.87%) LAN
13 10 (8.06%) HTML
13 10 (8.06%) Video Conferencing
14 9 (7.26%) Cisco ASA
14 9 (7.26%) Cisco Certification
14 9 (7.26%) Management Information System
14 9 (7.26%) Juniper
14 9 (7.26%) Terminal Services
14 9 (7.26%) Windows Server

SLA
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.65%) MS Exchange
2 6 (4.84%) IIS
2 6 (4.84%) JBoss
2 6 (4.84%) WebLogic
3 3 (2.42%) Exchange Server 2007
4 1 (0.81%) Apache
4 1 (0.81%) Apache Solr
4 1 (0.81%) CMS
4 1 (0.81%) Sitecore CMS
Applications
1 27 (21.77%) Microsoft Office
2 7 (5.65%) Adobe After Effects
2 7 (5.65%) Microsoft Excel
3 3 (2.42%) Microsoft PowerPoint
3 3 (2.42%) MS Visio
4 1 (0.81%) Microsoft Project
4 1 (0.81%) Spreadsheet
Business Applications
1 5 (4.03%) Payment Gateway
2 1 (0.81%) Dynamics NAV
2 1 (0.81%) SAP FSCM
2 1 (0.81%) SAP MM
Cloud Services
1 8 (6.45%) Office 365
2 7 (5.65%) Adobe Creative Cloud
3 3 (2.42%) OneDrive
4 1 (0.81%) Amazon AWS
4 1 (0.81%) IBM Blueworks
4 1 (0.81%) IBM Cloud
4 1 (0.81%) Microsoft Azure
4 1 (0.81%) SoftLayer
Communications & Networking
1 11 (8.87%) Firewall
1 11 (8.87%) LAN
2 9 (7.26%) Cisco ASA
3 8 (6.45%) TCP/IP
4 7 (5.65%) Internet
5 6 (4.84%) WebEx
6 4 (3.23%) Cisco IOS
6 4 (3.23%) Cisco PIX
6 4 (3.23%) SAN
6 4 (3.23%) SSL
6 4 (3.23%) TACACS
6 4 (3.23%) WAN
6 4 (3.23%) Wi-Fi
7 3 (2.42%) HTTP
7 3 (2.42%) SMTP
7 3 (2.42%) VoIP
7 3 (2.42%) VPN
8 2 (1.61%) DHCP
8 2 (1.61%) DNS
8 2 (1.61%) SMS
Database & Business Intelligence
1 11 (8.87%) SQL Server
2 2 (1.61%) SQL Server 2005
2 2 (1.61%) SQL Server 2008
3 1 (0.81%) DTS
3 1 (0.81%) RDBMS
3 1 (0.81%) Relational Database
3 1 (0.81%) SQL Server 2012
3 1 (0.81%) SQL Server 2014
3 1 (0.81%) SQL Server 2016
General
1 21 (16.94%) Finance
2 7 (5.65%) Marketing
3 5 (4.03%) Banking
3 5 (4.03%) Retail
4 4 (3.23%) French Language
4 4 (3.23%) German Language
4 4 (3.23%) Telecoms
5 2 (1.61%) Automotive
5 2 (1.61%) Games
5 2 (1.61%) Manufacturing
6 1 (0.81%) Advertising
6 1 (0.81%) Billing
6 1 (0.81%) Financial Institution
6 1 (0.81%) Military
6 1 (0.81%) Pharmaceutical
6 1 (0.81%) Publishing
Job Titles
1 42 (33.87%) Analyst
2 16 (12.90%) Support Analyst
3 14 (11.29%) Support Engineer
4 11 (8.87%) 1st Line Support
5 10 (8.06%) 1st Line Support Analyst
5 10 (8.06%) Applications Support
5 10 (8.06%) Service Desk Analyst
6 9 (7.26%) Desktop Support
6 9 (7.26%) Service Analyst
7 7 (5.65%) 2nd Line Support
7 7 (5.65%) Designer
7 7 (5.65%) Desktop Engineer
7 7 (5.65%) Technical Support
8 6 (4.84%) Coordinator
9 5 (4.03%) IT Analyst
9 5 (4.03%) Security Analyst
9 5 (4.03%) Technical Coordinator
10 4 (3.23%) Desktop Support Engineer
10 4 (3.23%) Digital Designer
10 4 (3.23%) Service Manager
Libraries, Frameworks & Software Standards
1 10 (8.06%) HTML
2 8 (6.45%) CSS
3 7 (5.65%) .NET
3 7 (5.65%) Flash
3 7 (5.65%) HTML5
4 5 (4.03%) Web Services
5 4 (3.23%) J2EE
5 4 (3.23%) REST
5 4 (3.23%) SOAP
6 1 (0.81%) ASP.NET
6 1 (0.81%) Middleware
6 1 (0.81%) Web Services Management
Miscellaneous
1 12 (9.68%) Analytical Skills
2 10 (8.06%) Video Conferencing
3 9 (7.26%) Management Information System
4 8 (6.45%) AS400
4 8 (6.45%) Data Centre
5 7 (5.65%) User Experience
6 2 (1.61%) Blackberry
6 2 (1.61%) Driving Licence
6 2 (1.61%) FMCG
6 2 (1.61%) NHS
7 1 (0.81%) Clustering
7 1 (0.81%) Computer Science
7 1 (0.81%) iPad
7 1 (0.81%) IVR
7 1 (0.81%) LPAR
7 1 (0.81%) Virtual Team
Operating Systems
1 34 (27.42%) Windows
2 16 (12.90%) Windows 7
3 9 (7.26%) Windows Server
4 5 (4.03%) Windows 8
5 3 (2.42%) Apple iOS
5 3 (2.42%) Linux
5 3 (2.42%) Mac OS
5 3 (2.42%) Unix
6 2 (1.61%) OpenVMS
6 2 (1.61%) VMS
6 2 (1.61%) Windows 10
6 2 (1.61%) Windows Vista
7 1 (0.81%) CentOS
7 1 (0.81%) Ubuntu
7 1 (0.81%) Windows Server 2008
7 1 (0.81%) Windows Server 2012
7 1 (0.81%) Windows XP
Processes & Methodologies
1 52 (41.94%) ITIL
2 16 (12.90%) ITSM
3 15 (12.10%) Incident Management
3 15 (12.10%) Service Delivery
4 14 (11.29%) E-Commerce
4 14 (11.29%) Service Management
5 11 (8.87%) Root Cause Analysis
6 8 (6.45%) Problem Management
7 7 (5.65%) ITIL V3
7 7 (5.65%) Responsive Web Design
7 7 (5.65%) Strategic Thinking
7 7 (5.65%) Wireframes
7 7 (5.65%) Workflow
8 6 (4.84%) Migration
9 5 (4.03%) Asset Management
9 5 (4.03%) Business Development
9 5 (4.03%) Change Management
9 5 (4.03%) Fault Management
10 4 (3.23%) High Availability
10 4 (3.23%) Time Management
Programming Languages
1 20 (16.13%) SQL
2 8 (6.45%) Java
3 5 (4.03%) T-SQL
4 4 (3.23%) PL/SQL
5 2 (1.61%) PowerShell
6 1 (0.81%) C
6 1 (0.81%) C#
6 1 (0.81%) C++
6 1 (0.81%) JavaScript
Qualifications
1 16 (12.90%) Security Cleared
2 14 (11.29%) SC Cleared
3 11 (8.87%) Degree
4 9 (7.26%) Cisco Certification
5 8 (6.45%) CCNP
6 7 (5.65%) CCIE
7 5 (4.03%) ITIL Certification
8 4 (3.23%) CCNA
8 4 (3.23%) CCSA
8 4 (3.23%) CCSE
9 2 (1.61%) A+ Certification
10 1 (0.81%) CCA
10 1 (0.81%) CCENT
10 1 (0.81%) Citrix Certification
10 1 (0.81%) Computer Science Degree
10 1 (0.81%) DV Cleared
10 1 (0.81%) MCSA
10 1 (0.81%) Microsoft Certification
10 1 (0.81%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (4.84%) QA
2 4 (3.23%) PMO
3 1 (0.81%) GDPR
3 1 (0.81%) ISO/IEC 27001
System Software
1 24 (19.35%) Active Directory
2 9 (7.26%) Terminal Services
3 6 (4.84%) VMware Infrastructure
4 3 (2.42%) Virtual Desktop
5 1 (0.81%) Hyper-V
5 1 (0.81%) VMware ESXi
5 1 (0.81%) XenApp
5 1 (0.81%) XenDesktop
5 1 (0.81%) XenServer
Systems Management
1 8 (6.45%) DameWare
2 7 (5.65%) SCCM
3 3 (2.42%) Microsoft Clustering
3 3 (2.42%) Norton AntiVirus
3 3 (2.42%) Systems Management Server (SMS)
3 3 (2.42%) WSUS
4 2 (1.61%) AirWatch
4 2 (1.61%) Cisco CUCM
4 2 (1.61%) Cisco UCCX
5 1 (0.81%) HP NNM
5 1 (0.81%) Tivoli
Vendors
1 29 (23.39%) Microsoft
2 16 (12.90%) Cisco
3 9 (7.26%) Juniper
4 8 (6.45%) Adobe
4 8 (6.45%) Blue Coat
5 7 (5.65%) Citrix
5 7 (5.65%) VMware
5 7 (5.65%) Xerox
6 6 (4.84%) Dell
7 5 (4.03%) F5
7 5 (4.03%) HP
7 5 (4.03%) Oracle
8 4 (3.23%) CheckPoint
8 4 (3.23%) Computacenter
8 4 (3.23%) Forcepoint
8 4 (3.23%) Nokia
8 4 (3.23%) PayPal
8 4 (3.23%) Remedy
8 4 (3.23%) Symantec
9 3 (2.42%) Barracuda Networks