SLA Contract Job Trends in the East of England

Service Level Agreement (SLA)
England > East of England

The table below provides summary statistics and contractor rates for jobs advertised in the East of England requiring SLA skills. It covers vacancies from the 6 months leading up to 17 September 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 68 71 65
Rank change year-on-year +3 -6 -26
Contract jobs citing SLA 23 25 45
As % of all contract jobs advertised in the East of England 1.77% 1.64% 2.42%
As % of the Quality Assurance & Compliance category 10.36% 16.56% 17.24%
Number of daily rates quoted 7 6 25
10th Percentile £156 £254 £229
25th Percentile £244 £271 £273
Median daily rate (50th Percentile) £350 £331 £375
Median % change year-on-year +5.66% -11.67% +70.45%
75th Percentile £425 £345 £534
90th Percentile £465 £346 £596
England median daily rate £375 £300 £400
% change year-on-year +25.00% -25.00% +23.08%
Number of hourly rates quoted 13 8 8
10th Percentile £14.69 £12.81 £12.70
25th Percentile £16.45 £14.06 £13.00
Median hourly rate £16.92 £14.78 £13.29
Median % change year-on-year +14.52% +11.17% -0.64%
75th Percentile £17.96 £15.86 £13.87
90th Percentile - £20.72 -
England median hourly rate £22.14 £17.75 £17.50
% change year-on-year +24.73% +1.43% +3.86%

All Quality Assurance and Compliance Skills
East of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the East of England.

Contract vacancies with a requirement for quality assurance or compliance skills 222 151 261
As % of all contract IT jobs advertised in the East of England 17.05% 9.93% 14.06%
Number of daily rates quoted 100 67 128
10th Percentile £212 £255 £274
25th Percentile £356 £322 £363
Median daily rate (50th Percentile) £500 £425 £495
Median % change year-on-year +17.65% -14.14% +16.47%
75th Percentile £575 £550 £600
90th Percentile £650 £598 £718
England median daily rate £500 £525 £539
% change year-on-year -4.76% -2.60% +2.67%
Number of hourly rates quoted 46 21 26
10th Percentile £13.50 £14.41 £13.00
25th Percentile £16.57 £14.99 £13.29
Median hourly rate £31.64 £25.00 £33.75
Median % change year-on-year +26.56% -25.93% +101.49%
75th Percentile £87.88 £63.75 £49.00
90th Percentile £91.50 £67.50 £66.88
England median hourly rate £32.50 £30.56 £37.50
% change year-on-year +6.35% -18.51% +66.67%

SLA
Job Vacancy Trend in the East of England

Job postings citing SLA as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for SLA in the East of England

SLA
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for jobs in the East of England citing SLA.

Contractor daily rate distribution trend for jobs in the East of England citing SLA

SLA
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing SLA in the East of England over the 6 months to 17 September 2025.

Daily rate histogram for SLA in the East of England

SLA
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for jobs in the East of England citing SLA.

Contractor hourly rate distribution trend for jobs in the East of England citing SLA

SLA
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing SLA in the East of England over the 6 months to 17 September 2025.

Hourly rate histogram for SLA in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 6 months to 17 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +6 18 £350 +5.66% 19
Cambridgeshire +2 2 £350 - 9
Bedfordshire -8 2 £475 - 4
Norfolk -11 1 - - 1
SLA
England

SLA
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) SharePoint
Applications
1 2 (8.70%) Microsoft Excel
2 1 (4.35%) Microsoft Office
2 1 (4.35%) Microsoft PowerPoint
2 1 (4.35%) Spreadsheet
Cloud Services
1 4 (17.39%) Microsoft 365
2 3 (13.04%) Azure
3 2 (8.70%) AWS
3 2 (8.70%) GCP
3 2 (8.70%) Power Platform
Database & Business Intelligence
1 2 (8.70%) Power BI
2 1 (4.35%) Amazon Aurora
2 1 (4.35%) Amazon RDS
2 1 (4.35%) PostgreSQL
2 1 (4.35%) SAP HANA
2 1 (4.35%) SQL Server
2 1 (4.35%) SQL Server Integration Services
2 1 (4.35%) SQL Server Reporting Services
Development Applications
1 1 (4.35%) JIRA
General
1 13 (56.52%) Social Skills
2 5 (21.74%) Organisational Skills
3 2 (8.70%) Analytical Skills
3 2 (8.70%) Retail
4 1 (4.35%) Finance
4 1 (4.35%) Law
4 1 (4.35%) Legal
4 1 (4.35%) Public Sector
Job Titles
1 5 (21.74%) IT Support
2 2 (8.70%) Technical Support
3 1 (4.35%) Administrator
3 1 (4.35%) Analyst
3 1 (4.35%) Coordinator
3 1 (4.35%) Delivery Manager
3 1 (4.35%) Incident Manager
3 1 (4.35%) IT Manager
3 1 (4.35%) IT Support Engineer
3 1 (4.35%) IT Support Manager
3 1 (4.35%) Programme Manager
3 1 (4.35%) Project Coordinator
3 1 (4.35%) QA Manager
3 1 (4.35%) Service Analyst
3 1 (4.35%) Service Desk Analyst
3 1 (4.35%) Service Manager
3 1 (4.35%) Service Support Manager
3 1 (4.35%) Support Engineer
3 1 (4.35%) Support Manager
3 1 (4.35%) Test Manager
Miscellaneous
1 1 (4.35%) EPoS
1 1 (4.35%) Onboarding
1 1 (4.35%) Private Cloud
1 1 (4.35%) Public Cloud
1 1 (4.35%) Self-Motivation
1 1 (4.35%) Video Conferencing
Operating Systems
1 6 (26.09%) Windows
2 3 (13.04%) Windows 10
3 2 (8.70%) Windows Server
4 1 (4.35%) Apple iOS
4 1 (4.35%) Linux
4 1 (4.35%) Mac OS
4 1 (4.35%) Mac OS X
Processes & Methodologies
1 7 (30.43%) Customer Service
2 5 (21.74%) ITIL
2 5 (21.74%) Line Management
3 4 (17.39%) Logistics
3 4 (17.39%) Service Delivery
4 3 (13.04%) Asset Management
4 3 (13.04%) Time Management
5 2 (8.70%) Change Management
5 2 (8.70%) Incident Management
5 2 (8.70%) Infrastructure Engineering
5 2 (8.70%) ITSM
5 2 (8.70%) Kalman Filter
5 2 (8.70%) Mentoring
5 2 (8.70%) Migration
5 2 (8.70%) Process Improvement
5 2 (8.70%) Stakeholder Engagement
5 2 (8.70%) Stakeholder Management
5 2 (8.70%) Trend Analysis
5 2 (8.70%) Workflow
5 2 (8.70%) Workflow Management
Programming Languages
1 2 (8.70%) PowerShell
2 1 (4.35%) SQL
2 1 (4.35%) T-SQL
Qualifications
1 7 (30.43%) Security Cleared
2 4 (17.39%) SC Cleared
3 2 (8.70%) Degree
3 2 (8.70%) DV Cleared
4 1 (4.35%) CCNA
4 1 (4.35%) Cisco Certification
4 1 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.35%) Accessibility
1 1 (4.35%) QA
System Software
1 4 (17.39%) Active Directory
Systems Management
1 2 (8.70%) Microsoft Intune
1 2 (8.70%) SCCM
Vendors
1 10 (43.48%) Microsoft
2 5 (21.74%) SAP
3 2 (8.70%) ServiceNow
4 1 (4.35%) Apple
4 1 (4.35%) Cisco
4 1 (4.35%) Dell
4 1 (4.35%) HP
4 1 (4.35%) Kaspersky
4 1 (4.35%) Oracle
4 1 (4.35%) Snow
4 1 (4.35%) Sophos