The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / East of England
Rank 88 55 67
Rank change year-on-year -33 +12  
Contract jobs citing SLA 39 69 68
As % of all contract IT jobs advertised in the East of England 1.84% 2.80% 2.55%
As % of the Quality Assurance & Compliance category 16.96% 24.56% 21.59%
Number of daily rates quoted 22 34 32
Median daily rate £253 £400 £300
Median daily rate % change year-on-year -36.87% +33.33%  
90% offered a daily rate of more than £126 £200 £127
10% offered a daily rate of more than £400 £518 £375
UK excluding London median daily rate £345 £313 £300
% change year-on-year +10.40% +4.16%  
Number of hourly rates quoted 5 9 10
Median hourly rate £19.90 £17.50 £16.00
Median hourly rate % change year-on-year +13.71% +9.37%  
90% offered a hourly rate of more than £18.40 £12.79 £13.32
10% offered a hourly rate of more than £22.36 £46.00 £19.53
UK excluding London median hourly rate £14.38 £15.00 £14.50
% change year-on-year -4.16% +3.44%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
East of England
Contract job vacancies with a requirement for quality assurance and compliance skills 230 281 315
As % of all contract IT job vacancies advertised in the East of England 10.83% 11.42% 11.82%
Number of daily rates quoted 155 152 169
Median daily rate £450 £413 £375
Median daily rate % change year-on-year +9.09% +10.00%  
90% offered a daily rate of more than £225 £245 £214
10% offered a daily rate of more than £550 £560 £525
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26%  
Number of hourly rates quoted 11 26 23
Median hourly rate £21.95 £42.75 £34.00
Median hourly rate % change year-on-year -48.65% +25.73%  
90% offered a hourly rate of more than £18.00 £16.13 £14.80
10% offered a hourly rate of more than £50.75 £62.50 £40.00
UK excluding London median hourly rate £19.90 £41.00 £29.00
% change year-on-year -51.46% +41.37%  

SLA
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the East of England

SLA
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the East of England.

Contractor daily rate trend for SLA in the East of England

SLA
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing SLA in the East of England over the 3 months to 27 March 2017.

Contractor daily rate histogram for SLA in the East of England

SLA
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA in the East of England.

Contractor hourly rate trend for SLA in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire 0 12 £231 -55.95% 14
Cambridgeshire -2 10 £130 -42.85% 2
Bedfordshire 0 5 £250 -32.43% 1
Essex -17 5 £400 +66.66% 3
Norfolk +1 4 £395 -1.25% 2
Suffolk -6 3 £255 -43.33% 3
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 27 March 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for SLA.

1 35 (43.21%) ITIL
2 31 (38.27%) Microsoft
3 28 (34.57%) Windows
4 23 (28.40%) Finance
5 22 (27.16%) MS Office
6 17 (20.99%) SQL
6 17 (20.99%) Active Directory
7 16 (19.75%) Service Delivery
8 15 (18.52%) CRM
8 15 (18.52%) Incident Management
9 13 (16.05%) Windows 7
10 12 (14.81%) Windows Server
10 12 (14.81%) Oracle
11 11 (13.58%) DNS
12 10 (12.35%) Java
12 10 (12.35%) Security Cleared
12 10 (12.35%) Mentoring
13 9 (11.11%) Oracle Database
13 9 (11.11%) Oracle RAC
13 9 (11.11%) Problem Management
13 9 (11.11%) MS Excel
14 8 (9.88%) Cisco
14 8 (9.88%) Fault Management
14 8 (9.88%) SC Cleared
14 8 (9.88%) Windows Server 2008
14 8 (9.88%) Banking
15 7 (8.64%) Java EE
15 7 (8.64%) Spring
15 7 (8.64%) JSF
15 7 (8.64%) High Availability

SLA
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.64%) IIS
1 7 (8.64%) WebLogic
2 5 (6.17%) BizTalk Server
2 5 (6.17%) MS Exchange
2 5 (6.17%) SharePoint
3 3 (3.70%) Blackberry Enterprise Server
4 2 (2.47%) Exchange Server 2007
4 2 (2.47%) Exchange Server 2010
4 2 (2.47%) Exchange Server 2013
5 1 (1.23%) Apache
5 1 (1.23%) CMS
5 1 (1.23%) Skype for Business
5 1 (1.23%) Tomcat
5 1 (1.23%) WebSphere
Applications
1 22 (27.16%) MS Office
2 9 (11.11%) MS Excel
3 1 (1.23%) MS PowerPoint
3 1 (1.23%) Windchill
Business Applications
1 2 (2.47%) Payment Gateway
1 2 (2.47%) SAP CO
1 2 (2.47%) SAP FI
1 2 (2.47%) SAP FI/CO
2 1 (1.23%) Teamcenter
Cloud Services
1 3 (3.70%) Microsoft Azure
2 2 (2.47%) Office 365
3 1 (1.23%) Mimecast
Communications & Networking
1 11 (13.58%) DNS
2 7 (8.64%) Firewall
3 6 (7.41%) DHCP
3 6 (7.41%) Ethernet
4 4 (4.94%) DWDM
4 4 (4.94%) Internet
4 4 (4.94%) TCP/IP
5 2 (2.47%) iSCSI
5 2 (2.47%) LAN
5 2 (2.47%) LDAP
5 2 (2.47%) NAS
5 2 (2.47%) Remote Desktop
5 2 (2.47%) Unified Communications
5 2 (2.47%) VoIP
5 2 (2.47%) VPN
5 2 (2.47%) WAN
5 2 (2.47%) Wireshark
6 1 (1.23%) Network Security
6 1 (1.23%) SAN
6 1 (1.23%) Wi-Fi
Database & Business Intelligence
1 9 (11.11%) Oracle Database
2 7 (8.64%) Oracle Database 10g
3 6 (7.41%) SQL Server
4 5 (6.17%) Oracle BI Publisher
4 5 (6.17%) Oracle Reports
5 2 (2.47%) MySQL
6 1 (1.23%) Big Data
6 1 (1.23%) RDBMS
6 1 (1.23%) Relational Database
6 1 (1.23%) SQL Server 2005
Development Applications
1 2 (2.47%) MSI
2 1 (1.23%) Git (software)
2 1 (1.23%) Team Foundation Server
General
1 23 (28.40%) Finance
2 8 (9.88%) Banking
3 6 (7.41%) Telecoms
4 4 (4.94%) Retail
5 2 (2.47%) Local Government
5 2 (2.47%) Manufacturing
5 2 (2.47%) Publishing
6 1 (1.23%) Marketing
Job Titles
1 19 (23.46%) Analyst
2 12 (14.81%) 2nd Line Support
3 10 (12.35%) Support Engineer
4 8 (9.88%) Service Analyst
4 8 (9.88%) Service Desk Analyst
5 7 (8.64%) 1st/2nd Line Support
5 7 (8.64%) Applications Support
5 7 (8.64%) Service Manager
5 7 (8.64%) Support Analyst
6 5 (6.17%) 2nd Line Engineer
6 5 (6.17%) 2nd Line Support Engineer
6 5 (6.17%) Consultant
6 5 (6.17%) Network Engineer
7 4 (4.94%) 1st Line Support
7 4 (4.94%) Applications Support Analyst
7 4 (4.94%) Delivery Manager
7 4 (4.94%) NOC Engineer
7 4 (4.94%) Project Manager
7 4 (4.94%) Senior Analyst
7 4 (4.94%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (8.64%) Hibernate
1 7 (8.64%) Java EE
1 7 (8.64%) JSF
1 7 (8.64%) JSP
1 7 (8.64%) Spring
1 7 (8.64%) Struts
1 7 (8.64%) XML
1 7 (8.64%) XSL
1 7 (8.64%) XSLT
2 1 (1.23%) .NET
2 1 (1.23%) .NET Framework
2 1 (1.23%) HTML
2 1 (1.23%) Middleware
Miscellaneous
1 5 (6.17%) Analytical Skills
2 3 (3.70%) Blackberry
3 2 (2.47%) Data Centre
3 2 (2.47%) Life Science
3 2 (2.47%) NHS
3 2 (2.47%) Replication
3 2 (2.47%) Smartphone
3 2 (2.47%) Video Conferencing
4 1 (1.23%) Credit Risk
4 1 (1.23%) Driving Licence
4 1 (1.23%) Linux Command Line
4 1 (1.23%) Management Information System
4 1 (1.23%) PDA
Operating Systems
1 28 (34.57%) Windows
2 13 (16.05%) Windows 7
3 12 (14.81%) Windows Server
4 8 (9.88%) Windows Server 2008
5 7 (8.64%) Windows Server 2003
6 6 (7.41%) Windows Server 2012
7 5 (6.17%) Windows XP
8 4 (4.94%) Android
9 3 (3.70%) Linux
9 3 (3.70%) Unix
9 3 (3.70%) Windows 8
10 2 (2.47%) Windows Vista
11 1 (1.23%) Apple iOS
11 1 (1.23%) Windows 10
Processes & Methodologies
1 35 (43.21%) ITIL
2 16 (19.75%) Service Delivery
3 15 (18.52%) CRM
3 15 (18.52%) Incident Management
4 10 (12.35%) Mentoring
5 9 (11.11%) Problem Management
6 8 (9.88%) Fault Management
7 7 (8.64%) High Availability
8 6 (7.41%) Business Intelligence
8 6 (7.41%) Service Management
8 6 (7.41%) User Acceptance Testing
9 5 (6.17%) Disaster Recovery
9 5 (6.17%) Migration
9 5 (6.17%) Resource Management
9 5 (6.17%) Service Design
9 5 (6.17%) Technical Analysis
10 4 (4.94%) Continuous Improvement
10 4 (4.94%) RAD
11 3 (3.70%) E-Commerce
11 3 (3.70%) ITSM
Programming Languages
1 17 (20.99%) SQL
2 10 (12.35%) Java
3 7 (8.64%) PL/SQL
4 4 (4.94%) PowerShell
5 2 (2.47%) PHP
6 1 (1.23%) VB
Qualifications
1 10 (12.35%) Security Cleared
2 8 (9.88%) SC Cleared
3 6 (7.41%) Microsoft Certification
4 5 (6.17%) Cisco Certification
5 4 (4.94%) CCNP
6 3 (3.70%) ISTQB
7 2 (2.47%) CCA
7 2 (2.47%) ITIL Certification
7 2 (2.47%) MCP
7 2 (2.47%) MCSA
7 2 (2.47%) MCSE
7 2 (2.47%) MOS
8 1 (1.23%) CCNA
8 1 (1.23%) Degree
8 1 (1.23%) ISEB
8 1 (1.23%) MCDST
8 1 (1.23%) PMP
Quality Assurance & Compliance
1 3 (3.70%) QA
2 1 (1.23%) Disclosure Scotland
System Software
1 17 (20.99%) Active Directory
2 9 (11.11%) Oracle RAC
3 6 (7.41%) Virtual Desktop
4 5 (6.17%) VMware Infrastructure
5 4 (4.94%) VMware ESX
6 2 (2.47%) Microsoft App-V
7 1 (1.23%) Hyper-V
7 1 (1.23%) VMware ESXi
Systems Management
1 4 (4.94%) SCCM
2 2 (2.47%) BladeLogic
2 2 (2.47%) Data Guard
2 2 (2.47%) HP Quality Center
2 2 (2.47%) Oracle RMAN
3 1 (1.23%) Microsoft Data Protection Manager
3 1 (1.23%) Norton AntiVirus
3 1 (1.23%) SCOrch
3 1 (1.23%) Symantec Endpoint Protection
Vendors
1 31 (38.27%) Microsoft
2 12 (14.81%) Oracle
3 8 (9.88%) Cisco
4 6 (7.41%) Apple
4 6 (7.41%) VMware
5 5 (6.17%) BEA
5 5 (6.17%) Computacenter
5 5 (6.17%) Epicor
5 5 (6.17%) HP
6 4 (4.94%) Avaya
6 4 (4.94%) Ciena
6 4 (4.94%) Huawei
6 4 (4.94%) Juniper
7 3 (3.70%) SAP
8 2 (2.47%) BMC
8 2 (2.47%) Sun
9 1 (1.23%) IBM
9 1 (1.23%) Intel Security
9 1 (1.23%) Siemens
9 1 (1.23%) Symantec
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