SLA Contract Job Trends in the East of England

Service Level Agreement (SLA)
England > East of England

The table below provides summary statistics and contractor rates for jobs advertised in the East of England requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 29 November 2025, with comparisons to the same periods in the previous two years.

6 months to
29 Nov 2025
Same period 2024 Same period 2023
Rank 40 59 84
Rank change year-on-year +19 +25 -33
Contract jobs citing SLA 62 27 30
As % of all contract jobs in the East of England 4.01% 2.12% 1.66%
As % of the Quality Assurance & Compliance category 23.94% 15.25% 12.15%
Number of daily rates quoted 10 6 10
10th Percentile £161 £186 £178
25th Percentile £226 £250 £200
Median daily rate (50th Percentile) £313 £298 £363
Median % change year-on-year +5.04% -17.93% +72.62%
75th Percentile £394 £362 £548
90th Percentile £409 £372 £599
England median daily rate £365 £289 £400
% change year-on-year +26.41% -27.81% +29.03%
Number of hourly rates quoted 43 6 10
10th Percentile £16.14 £12.68 £13.26
25th Percentile £17.21 £13.36 £13.29
Median hourly rate £18.50 £15.54 £13.79
Median % change year-on-year +19.09% +12.65% +1.73%
75th Percentile £19.91 £16.58 £14.16
90th Percentile £20.35 £23.91 -
England median hourly rate £19.08 £21.84 £18.85
% change year-on-year -12.63% +15.89% +7.69%

All Quality Assurance and Compliance Skills
East of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the East of England.

Contract vacancies with a requirement for quality assurance or compliance skills 259 177 247
As % of all contract IT jobs advertised in the East of England 16.74% 13.90% 13.64%
Number of daily rates quoted 110 85 129
10th Percentile £208 £263 £300
25th Percentile £350 £320 £400
Median daily rate (50th Percentile) £500 £450 £503
Median % change year-on-year +11.11% -10.45% +8.65%
75th Percentile £575 £588 £649
90th Percentile £650 £650 £712
England median daily rate £500 £500 £544
% change year-on-year - -8.09% +3.62%
Number of hourly rates quoted 67 19 27
10th Percentile £13.50 £14.14 £13.29
25th Percentile £16.70 £16.68 £14.16
Median hourly rate £18.50 £25.00 £44.50
Median % change year-on-year -26.00% -43.82% +154.29%
75th Percentile £27.77 £46.13 £47.88
90th Percentile £91.50 £63.75 £62.50
England median hourly rate £25.63 £29.00 £40.50
% change year-on-year -11.62% -28.40% +76.09%

SLA
Job Vacancy Trend in the East of England

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in the East of England.

SLA job vacancy trend in the East of England

SLA
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for jobs in the East of England citing SLA.

Contractor daily rate distribution trend for jobs in the East of England citing SLA

SLA
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing SLA in the East of England over the 6 months to 29 November 2025.

Daily rate histogram for SLA in the East of England

SLA
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for jobs in the East of England citing SLA.

Contractor hourly rate distribution trend for jobs in the East of England citing SLA

SLA
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing SLA in the East of England over the 6 months to 29 November 2025.

Hourly rate histogram for SLA in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 6 months to 29 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +22 56 £275 -7.56% 12
Bedfordshire -4 3 - - 1
Cambridgeshire -4 2 £350 +41.70% 10
Norfolk -23 1 - - 1
SLA
England

SLA
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (1.61%) SharePoint
Applications
1 23 (37.10%) Spreadsheet
2 4 (6.45%) Microsoft Excel
3 2 (3.23%) Microsoft Office
Business Applications
1 1 (1.61%) SAP Payroll
Cloud Services
1 6 (9.68%) Microsoft 365
2 4 (6.45%) Azure
3 2 (3.23%) AWS
3 2 (3.23%) GCP
3 2 (3.23%) Power Platform
Communications & Networking
1 2 (3.23%) Cisco IOS
Database & Business Intelligence
1 2 (3.23%) Power BI
2 1 (1.61%) Amazon Aurora
2 1 (1.61%) Amazon RDS
2 1 (1.61%) PostgreSQL
2 1 (1.61%) SAP HANA
2 1 (1.61%) SQL Server
2 1 (1.61%) SQL Server Integration Services
2 1 (1.61%) SQL Server Reporting Services
General
1 51 (82.26%) Social Skills
2 10 (16.13%) Organisational Skills
3 9 (14.52%) Finance
4 5 (8.06%) Analytical Skills
4 5 (8.06%) Marketing
5 4 (6.45%) Public Sector
6 2 (3.23%) Law
6 2 (3.23%) Legal
6 2 (3.23%) Publishing
7 1 (1.61%) Retail
7 1 (1.61%) Telecoms
Job Titles
1 28 (45.16%) IT Support
2 9 (14.52%) Administrator
2 9 (14.52%) Desktop Support
2 9 (14.52%) Technical Support
3 5 (8.06%) Coordinator
3 5 (8.06%) Help Desk Coordinator
4 3 (4.84%) IT Administrator
5 2 (3.23%) Analyst
5 2 (3.23%) Help Desk Administrator
5 2 (3.23%) IT Engineer
5 2 (3.23%) IT Support Engineer
5 2 (3.23%) Senior
5 2 (3.23%) Support Engineer
6 1 (1.61%) IT Manager
6 1 (1.61%) Programme Manager
6 1 (1.61%) QA Manager
6 1 (1.61%) Service Analyst
6 1 (1.61%) Service Desk Analyst
6 1 (1.61%) Service Manager
6 1 (1.61%) Test Manager
Miscellaneous
1 5 (8.06%) Management Information System
2 1 (1.61%) Onboarding
2 1 (1.61%) Private Cloud
2 1 (1.61%) Public Cloud
2 1 (1.61%) Self-Motivation
2 1 (1.61%) Video Conferencing
Operating Systems
1 8 (12.90%) Windows
2 3 (4.84%) Windows 10
3 2 (3.23%) Android
3 2 (3.23%) Apple iOS
3 2 (3.23%) Mac OS
3 2 (3.23%) Mac OS X
3 2 (3.23%) Windows Server
Processes & Methodologies
1 36 (58.06%) Time Management
2 18 (29.03%) Customer Service
3 12 (19.35%) ITIL
4 11 (17.74%) Asset Management
5 7 (11.29%) Kalman Filter
6 6 (9.68%) ITSM
6 6 (9.68%) Logistics
7 5 (8.06%) Commercial Awareness
7 5 (8.06%) Line Management
7 5 (8.06%) Service Delivery
7 5 (8.06%) Ticket Management
8 4 (6.45%) Process Improvement
9 3 (4.84%) Trend Analysis
10 2 (3.23%) Business Intelligence
10 2 (3.23%) Incident Management
10 2 (3.23%) IT Asset Management
10 2 (3.23%) Mentoring
10 2 (3.23%) Problem-Solving
10 2 (3.23%) Project Management
10 2 (3.23%) Resource Allocation
Programming Languages
1 1 (1.61%) PowerShell
1 1 (1.61%) SQL
1 1 (1.61%) T-SQL
Qualifications
1 17 (27.42%) Security Cleared
2 12 (19.35%) SC Cleared
3 3 (4.84%) DV Cleared
4 2 (3.23%) Degree
5 1 (1.61%) CCNA
5 1 (1.61%) Cisco Certification
5 1 (1.61%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.61%) PMO
1 1 (1.61%) QA
System Software
1 4 (6.45%) Active Directory
Systems Management
1 2 (3.23%) Microsoft Intune
1 2 (3.23%) SCCM
Vendors
1 38 (61.29%) Microsoft
2 9 (14.52%) SAP
3 4 (6.45%) Dell
3 4 (6.45%) HP
3 4 (6.45%) ServiceNow
4 3 (4.84%) Cisco
5 2 (3.23%) Apple
6 1 (1.61%) Kaspersky
6 1 (1.61%) Oracle
6 1 (1.61%) Sophos