SLA Contract Job Trends in the East of England

Service Level Agreement (SLA)
England > East of England

The table below provides summary statistics and contractor rates for jobs advertised in the East of England requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 20 October 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Oct 2025
Same period 2024 Same period 2023
Rank 62 68 72
Rank change year-on-year +6 +4 -26
Contract jobs citing SLA 35 26 41
As % of all contract jobs in the East of England 2.52% 1.86% 2.19%
As % of the Quality Assurance & Compliance category 14.00% 15.03% 15.41%
Number of daily rates quoted 9 7 18
10th Percentile £159 £249 £194
25th Percentile £263 £281 £273
Median daily rate (50th Percentile) £350 £340 £325
Median % change year-on-year +2.94% +4.62% +54.76%
75th Percentile £400 £359 £527
90th Percentile £418 £371 £593
England median daily rate £375 £300 £400
% change year-on-year +25.00% -25.00% +25.98%
Number of hourly rates quoted 18 6 9
10th Percentile £15.54 £12.68 -
25th Percentile £16.57 £13.36 £13.00
Median hourly rate £17.52 £15.54 £13.58
Median % change year-on-year +12.79% +14.40% +0.59%
75th Percentile £18.85 £16.58 £13.87
90th Percentile £19.91 £23.91 £14.03
England median hourly rate £20.42 £21.00 £17.50
% change year-on-year -2.79% +20.00% +3.86%

All Quality Assurance and Compliance Skills
East of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the East of England.

Contract vacancies with a requirement for quality assurance or compliance skills 250 173 266
As % of all contract IT jobs advertised in the East of England 18.00% 12.37% 14.20%
Number of daily rates quoted 117 80 132
10th Percentile £220 £262 £286
25th Percentile £341 £318 £400
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% +17.65%
75th Percentile £575 £557 £600
90th Percentile £650 £638 £718
England median daily rate £500 £513 £540
% change year-on-year -2.44% -5.09% +2.86%
Number of hourly rates quoted 47 21 29
10th Percentile £13.50 £14.42 £13.23
25th Percentile £16.45 £16.23 £14.00
Median hourly rate £19.91 £30.21 £44.50
Median % change year-on-year -34.09% -32.11% +154.29%
75th Percentile £87.75 £63.75 £49.00
90th Percentile £91.50 £67.50 £65.00
England median hourly rate £31.50 £33.93 £35.82
% change year-on-year -7.16% -5.26% +49.23%

SLA
Job Vacancy Trend in the East of England

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in the East of England.

SLA job vacancy trend in the East of England

SLA
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for jobs in the East of England citing SLA.

Contractor daily rate distribution trend for jobs in the East of England citing SLA

SLA
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing SLA in the East of England over the 6 months to 20 October 2025.

Daily rate histogram for SLA in the East of England

SLA
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for jobs in the East of England citing SLA.

Contractor hourly rate distribution trend for jobs in the East of England citing SLA

SLA
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing SLA in the East of England over the 6 months to 20 October 2025.

Hourly rate histogram for SLA in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 6 months to 20 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +9 30 £275 -17.29% 15
Cambridgeshire +2 2 £350 +41.70% 8
Bedfordshire -7 2 £475 - 2
Norfolk -19 1 - - 1
SLA
England

SLA
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (2.86%) SharePoint
Applications
1 5 (14.29%) Spreadsheet
2 3 (8.57%) Microsoft Excel
3 1 (2.86%) Microsoft Office
3 1 (2.86%) Microsoft PowerPoint
Business Applications
1 1 (2.86%) SAP Payroll
Cloud Services
1 5 (14.29%) Microsoft 365
2 3 (8.57%) Azure
3 2 (5.71%) AWS
3 2 (5.71%) GCP
3 2 (5.71%) Power Platform
Communications & Networking
1 2 (5.71%) Cisco IOS
Database & Business Intelligence
1 2 (5.71%) Power BI
2 1 (2.86%) Amazon Aurora
2 1 (2.86%) Amazon RDS
2 1 (2.86%) PostgreSQL
2 1 (2.86%) SAP HANA
2 1 (2.86%) SQL Server
2 1 (2.86%) SQL Server Integration Services
2 1 (2.86%) SQL Server Reporting Services
Development Applications
1 1 (2.86%) JIRA
General
1 24 (68.57%) Social Skills
2 6 (17.14%) Finance
3 5 (14.29%) Marketing
4 4 (11.43%) Organisational Skills
5 2 (5.71%) Analytical Skills
5 2 (5.71%) Law
5 2 (5.71%) Legal
5 2 (5.71%) Public Sector
5 2 (5.71%) Publishing
6 1 (2.86%) Retail
Job Titles
1 10 (28.57%) IT Support
2 5 (14.29%) Coordinator
2 5 (14.29%) Help Desk Coordinator
3 4 (11.43%) Technical Support
4 3 (8.57%) Desktop Support
5 2 (5.71%) Administrator
6 1 (2.86%) Delivery Manager
6 1 (2.86%) Incident Manager
6 1 (2.86%) IT Services Manager
6 1 (2.86%) IT Support Engineer
6 1 (2.86%) IT Support Manager
6 1 (2.86%) Programme Test Manager
6 1 (2.86%) QA Manager
6 1 (2.86%) QA Test Manager
6 1 (2.86%) SAP Administrator
6 1 (2.86%) Service Desk Analyst
6 1 (2.86%) Service Desk Manager
6 1 (2.86%) Service Manager
6 1 (2.86%) Service Support Manager
6 1 (2.86%) Support Manager
Miscellaneous
1 5 (14.29%) Management Information System
2 1 (2.86%) EPoS
2 1 (2.86%) Onboarding
2 1 (2.86%) Private Cloud
2 1 (2.86%) Public Cloud
2 1 (2.86%) Self-Motivation
2 1 (2.86%) Video Conferencing
Operating Systems
1 8 (22.86%) Windows
2 3 (8.57%) Windows 10
3 2 (5.71%) Android
3 2 (5.71%) Windows Server
4 1 (2.86%) Apple iOS
4 1 (2.86%) Linux
4 1 (2.86%) Mac OS
4 1 (2.86%) Mac OS X
Processes & Methodologies
1 12 (34.29%) Customer Service
1 12 (34.29%) Time Management
2 7 (20.00%) ITIL
3 6 (17.14%) Asset Management
4 5 (14.29%) Commercial Awareness
4 5 (14.29%) Line Management
4 5 (14.29%) Service Delivery
4 5 (14.29%) Ticket Management
5 4 (11.43%) ITSM
5 4 (11.43%) Logistics
5 4 (11.43%) Process Improvement
6 3 (8.57%) Trend Analysis
7 2 (5.71%) Incident Management
7 2 (5.71%) IT Asset Management
7 2 (5.71%) Kalman Filter
7 2 (5.71%) Mentoring
7 2 (5.71%) Problem Management
7 2 (5.71%) Statistics
7 2 (5.71%) Workflow
7 2 (5.71%) Workflow Management
Programming Languages
1 2 (5.71%) PowerShell
2 1 (2.86%) SQL
2 1 (2.86%) T-SQL
Qualifications
1 10 (28.57%) Security Cleared
2 6 (17.14%) SC Cleared
3 3 (8.57%) DV Cleared
4 2 (5.71%) Degree
5 1 (2.86%) CCNA
5 1 (2.86%) Cisco Certification
5 1 (2.86%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.86%) QA
System Software
1 4 (11.43%) Active Directory
Systems Management
1 2 (5.71%) Microsoft Intune
1 2 (5.71%) SCCM
Vendors
1 13 (37.14%) Microsoft
2 6 (17.14%) SAP
3 3 (8.57%) Cisco
4 2 (5.71%) ServiceNow
5 1 (2.86%) Apple
5 1 (2.86%) Dell
5 1 (2.86%) HP
5 1 (2.86%) Kaspersky
5 1 (2.86%) Oracle
5 1 (2.86%) Snow
5 1 (2.86%) Sophos