ITIL Contracts in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The table below provides summary statistics for contract job vacancies advertised in the East of England requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 26 22 10
Rank change year-on-year -4 -12 +3
Contract jobs citing ITIL 71 123 217
As % of all contract jobs advertised in the East of England 7.57% 6.44% 10.50%
As % of the Processes & Methodologies category 8.48% 7.48% 12.06%
Number of daily rates quoted 27 36 112
10th Percentile £219 £190 £200
25th Percentile £225 £239 £210
Median daily rate (50th Percentile) £425 £425 £350
Median % change year-on-year - +21.43% +4.09%
75th Percentile £474 £556 £538
90th Percentile £600 £700 £575
England median daily rate £468 £500 £475
% change year-on-year -6.35% +5.26% +5.56%
Number of hourly rates quoted 23 73 65
10th Percentile - £14.00 £13.29
25th Percentile £14.99 £14.16 £13.41
Median hourly rate £15.44 £14.80 £14.00
Median % change year-on-year +4.32% +5.71% +3.70%
75th Percentile £19.63 £17.00 £15.75
90th Percentile £21.46 £21.37 £21.81
England median hourly rate £21.63 £17.69 £19.94
% change year-on-year +22.24% -11.29% +26.62%

All Process and Methodology Skills
East of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East of England.

Contract vacancies with a requirement for process or methodology skills 837 1,644 1,800
As % of all contract IT jobs advertised in the East of England 89.23% 86.12% 87.12%
Number of daily rates quoted 432 703 1,064
10th Percentile £225 £207 £200
25th Percentile £400 £339 £313
Median daily rate (50th Percentile) £500 £475 £475
Median % change year-on-year +5.26% - -
75th Percentile £600 £575 £600
90th Percentile £675 £675 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 177 607 340
10th Percentile £14.99 £14.16 £13.41
25th Percentile £16.95 £15.39 £14.25
Median hourly rate £42.50 £40.00 £24.62
Median % change year-on-year +6.25% +62.47% +58.84%
75th Percentile £70.00 £62.50 £65.00
90th Percentile £85.00 £75.25 £70.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing ITIL in the East of England.

Daily rate trend for ITIL in the East of England

ITIL
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing ITIL in the East of England over the 6 months to 1 May 2025.

Daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing ITIL in the East of England.

Hourly rate trend for ITIL in the East of England

ITIL
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing ITIL in the East of England over the 6 months to 1 May 2025.

Hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire -1 47 £467 +94.38% 34
Suffolk +1 15 £225 -31.30% 18
Hertfordshire +11 5 £425 +16.44% 60
Norfolk +6 3 £280 - 16
Bedfordshire -14 1 - - 22
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.27%) SharePoint
2 4 (5.63%) Microsoft Exchange
3 1 (1.41%) Apache
3 1 (1.41%) IIS
3 1 (1.41%) MS Project Server
Applications
1 22 (30.99%) Microsoft Excel
1 22 (30.99%) Microsoft PowerPoint
2 8 (11.27%) Microsoft Office
3 1 (1.41%) Microsoft Project
Cloud Services
1 32 (45.07%) Microsoft 365
2 8 (11.27%) Azure
3 4 (5.63%) Nutanix
4 3 (4.23%) Power Platform
5 1 (1.41%) Entra ID
5 1 (1.41%) Mimecast
5 1 (1.41%) ShareGate
Communications & Networking
1 27 (38.03%) Wi-Fi
2 14 (19.72%) VPN
3 10 (14.08%) TCP/IP
4 7 (9.86%) DNS
5 4 (5.63%) Fibre Channel
5 4 (5.63%) LAN
5 4 (5.63%) NAS
5 4 (5.63%) SAN
5 4 (5.63%) WAN
6 2 (2.82%) Firewall
6 2 (2.82%) Intranet
7 1 (1.41%) DHCP
7 1 (1.41%) Internet
7 1 (1.41%) Network Security
7 1 (1.41%) Wireless
Database & Business Intelligence
1 3 (4.23%) Electronic Patient Records
1 3 (4.23%) Power BI
2 1 (1.41%) Big Data
General
1 21 (29.58%) Social Skills
2 5 (7.04%) Analytical Skills
2 5 (7.04%) Retail
3 4 (5.63%) Finance
3 4 (5.63%) Public Sector
4 2 (2.82%) Back Office
4 2 (2.82%) Billing
4 2 (2.82%) Manufacturing
4 2 (2.82%) Pharmaceutical
5 1 (1.41%) Digital Health
5 1 (1.41%) Influencing Skills
5 1 (1.41%) Law
Job Titles
1 34 (47.89%) Analyst
2 32 (45.07%) Service Analyst
2 32 (45.07%) Service Desk Analyst
3 18 (25.35%) Technical Analyst
3 18 (25.35%) Technical Services Analyst
4 7 (9.86%) Support Engineer
5 6 (8.45%) Desktop Engineer
6 5 (7.04%) Call Centre Analyst
6 5 (7.04%) Desktop Support
6 5 (7.04%) Desktop Support Engineer
6 5 (7.04%) Infrastructure Engineer
7 4 (5.63%) Administrator
7 4 (5.63%) DevOps Administrator
7 4 (5.63%) IT Manager
7 4 (5.63%) Systems Administrator
8 3 (4.23%) 3rd Line Engineer
8 3 (4.23%) 3rd Line Infrastructure Engineer
8 3 (4.23%) Service Manager
9 2 (2.82%) Lead
9 2 (2.82%) Service Management Specialist
Libraries, Frameworks & Software Standards
1 4 (5.63%) LDAP
Miscellaneous
1 11 (15.49%) Self-Motivation
2 7 (9.86%) iPad
2 7 (9.86%) iPhone
3 6 (8.45%) Driving Licence
4 5 (7.04%) Analytical Mindset
5 4 (5.63%) Clustering
5 4 (5.63%) Distributed Computing
5 4 (5.63%) Replication
6 3 (4.23%) Management Information System
6 3 (4.23%) NHS
7 1 (1.41%) CMDB
7 1 (1.41%) Cyber Defence
7 1 (1.41%) Data Centre
7 1 (1.41%) IoT
7 1 (1.41%) Microsoft Licensing
7 1 (1.41%) Mobile App
7 1 (1.41%) Onboarding
7 1 (1.41%) PMI
7 1 (1.41%) Product Ownership
7 1 (1.41%) Team-Oriented Environment
Operating Systems
1 25 (35.21%) Windows
2 9 (12.68%) Windows Server
3 7 (9.86%) Windows 10
4 6 (8.45%) Linux
5 4 (5.63%) Ubuntu
Processes & Methodologies
1 41 (57.75%) Customer Service
2 38 (53.52%) Incident Management
3 37 (52.11%) Problem-Solving
4 26 (36.62%) Service Delivery
5 22 (30.99%) Mathematics
6 13 (18.31%) ITSM
7 11 (15.49%) Problem Management
8 10 (14.08%) Change Management
9 9 (12.68%) Service Management
10 7 (9.86%) Antivirus Management
10 7 (9.86%) Inventory Management
10 7 (9.86%) Root Cause Analysis
10 7 (9.86%) Time Management
11 5 (7.04%) Infrastructure Engineering
11 5 (7.04%) Line Management
11 5 (7.04%) Major Incident Management
11 5 (7.04%) Proactive Management
12 4 (5.63%) DevOps
12 4 (5.63%) Infrastructure Management
12 4 (5.63%) Virtual Environments
Programming Languages
1 4 (5.63%) Shell Script
2 1 (1.41%) JavaScript
2 1 (1.41%) SQL
Qualifications
1 31 (43.66%) Security Cleared
2 28 (39.44%) Microsoft Certification
3 27 (38.03%) A+ Certification
3 27 (38.03%) MCSA
3 27 (38.03%) SC Cleared
4 7 (9.86%) ITIL Certification
5 4 (5.63%) ITIL Foundation Certificate
6 3 (4.23%) DBS Check
6 3 (4.23%) Degree
7 2 (2.82%) BPSS Clearance
8 1 (1.41%) CISSP
8 1 (1.41%) DV Cleared
8 1 (1.41%) GCFE
8 1 (1.41%) GCIH
8 1 (1.41%) GIAC
8 1 (1.41%) GREM
8 1 (1.41%) PMI Certification
8 1 (1.41%) SANS
Quality Assurance & Compliance
1 9 (12.68%) SLA
2 1 (1.41%) Data Quality
2 1 (1.41%) GDPR
System Software
1 35 (49.30%) Active Directory
2 5 (7.04%) Hyper-V
3 4 (5.63%) Docker
3 4 (5.63%) VMware Infrastructure
3 4 (5.63%) VMware NSX
Systems Management
1 7 (9.86%) Microsoft Intune
2 4 (5.63%) Failover Clustering
2 4 (5.63%) Podman
3 2 (2.82%) Ansible
Vendors
1 38 (53.52%) Microsoft
2 36 (50.70%) ServiceNow
3 27 (38.03%) Citrix
4 7 (9.86%) McAfee
5 5 (7.04%) Red Hat
6 4 (5.63%) LogicMonitor
6 4 (5.63%) NetApp
6 4 (5.63%) VMware
7 2 (2.82%) MEDITECH
8 1 (1.41%) Cisco
8 1 (1.41%) Nintex
8 1 (1.41%) Okta
8 1 (1.41%) Palo Alto
8 1 (1.41%) SolarWinds
8 1 (1.41%) Zscaler