Period
to 22 September 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 16 26 20
Rank change year-on-year +10 -6 -5
Contract jobs citing ITIL 375 317 356
As % of all contract IT jobs advertised in the East of England 7.51% 6.47% 7.07%
As % of the Processes & Methodologies category 8.84% 7.60% 8.56%
Number of daily rates quoted 206 193 231
East of England median daily rate £375 £350 £350
Median daily rate % change year-on-year +7.14% - -
10th Percentile £146 £130 £132
90th Percentile £538 £520 £495
England median daily rate £406 £400 £380
% change year-on-year +1.59% +5.26% +1.33%
Number of hourly rates quoted 35 45 37
East of England median hourly rate £15.00 £16.00 £15.25
Median hourly rate % change year-on-year -6.25% +4.92% +12.96%
10th Percentile £12.55 £10.40 £9.60
90th Percentile £22.36 £31.20 £32.40
England median hourly rate £16.00 £15.72 £17.00
% change year-on-year +1.81% -7.56% +3.03%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4,242 4,169 4,159
As % of all contract IT jobs advertised in the East of England 84.99% 85.13% 82.55%
Number of daily rates quoted 2,453 2,422 2,374
East of England median daily rate £435 £425 £400
Median daily rate % change year-on-year +2.35% +6.25% +3.90%
10th Percentile £240 £247 £224
90th Percentile £588 £575 £550
England median daily rate £465 £450 £425
% change year-on-year +3.33% +5.88% +3.03%
Number of hourly rates quoted 253 270 323
East of England median hourly rate £17.50 £26.97 £25.00
Median hourly rate % change year-on-year -35.11% +7.88% -
10th Percentile £11.18 £11.99 £13.80
90th Percentile £48.10 £47.55 £46.06
England median hourly rate £20.90 £23.14 £22.84
% change year-on-year -9.70% +1.31% +3.82%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 22 September 2018.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 22 September 2018.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +5 96 £350 - 37
Cambridgeshire +18 85 £436 +45.42% 22
Essex -2 71 £450 - 14
Bedfordshire +2 64 £375 -1.32% 8
East Anglia +3 22 £550 +129.17% 8
Norfolk +12 20 £238 -13.64% 4
Suffolk -20 15 £140 -61.11% 3
ITIL
England

For the 6 months to 22 September 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ITIL.

1 121 (32.27%) Service Management
2 105 (28.00%) Windows
3 93 (24.80%) Microsoft
4 72 (19.20%) Active Directory
5 58 (15.47%) Problem-Solving
6 57 (15.20%) Problem Management
7 56 (14.93%) Service Delivery
8 55 (14.67%) ITSM
9 54 (14.40%) Microsoft Office
10 50 (13.33%) Incident Management
11 48 (12.80%) Change Management
12 46 (12.27%) ITIL V3
13 44 (11.73%) VMware
14 43 (11.47%) Finance
15 42 (11.20%) Data Centre
16 40 (10.67%) Agile Software Development
17 36 (9.60%) Management Information System
18 35 (9.33%) ITIL Certification
18 35 (9.33%) Windows Server
19 33 (8.80%) Cisco
20 31 (8.27%) Service Design
21 30 (8.00%) Configuration Management
21 30 (8.00%) Retail
22 29 (7.73%) Linux
23 28 (7.47%) PRINCE2
24 27 (7.20%) Project Management
24 27 (7.20%) Microsoft Azure
25 26 (6.93%) Security Cleared
25 26 (6.93%) Disaster Recovery
25 26 (6.93%) NetApp

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (4.80%) MS Exchange
1 18 (4.80%) SharePoint
2 9 (2.40%) Confluence
3 6 (1.60%) Exchange Server 2010
4 5 (1.33%) IIS
4 5 (1.33%) Tomcat
5 4 (1.07%) Skype for Business
6 2 (0.53%) Exchange Server 2003
6 2 (0.53%) Exchange Server 2013
6 2 (0.53%) GlassFish
6 2 (0.53%) OpenStack
6 2 (0.53%) SharePoint 2013
6 2 (0.53%) WebSphere
7 1 (0.27%) Apache
7 1 (0.27%) CMS
7 1 (0.27%) GroupWise
7 1 (0.27%) IBM HTTP Server
7 1 (0.27%) IBM Notes
7 1 (0.27%) JBoss
7 1 (0.27%) MQSeries
Applications
1 54 (14.40%) Microsoft Office
2 8 (2.13%) Microsoft Excel
2 8 (2.13%) Microsoft PowerPoint
3 6 (1.60%) Microsoft Project
4 4 (1.07%) MS Visio
Business Applications
1 4 (1.07%) Remedy ITSM
2 1 (0.27%) Dynamics AX
2 1 (0.27%) Dynamics CRM
2 1 (0.27%) Oracle Payroll
2 1 (0.27%) Servitor
Cloud Services
1 27 (7.20%) Microsoft Azure
2 24 (6.40%) Office 365
3 14 (3.73%) Amazon AWS
4 9 (2.40%) GitHub
5 8 (2.13%) IaaS
6 5 (1.33%) Azure Active Directory
6 5 (1.33%) SaaS
7 4 (1.07%) Akamai
8 3 (0.80%) PaaS
9 1 (0.27%) Cloud Computing
9 1 (0.27%) OneDrive
9 1 (0.27%) Yammer
Communications & Networking
1 24 (6.40%) DNS
2 23 (6.13%) LAN
2 23 (6.13%) WAN
3 18 (4.80%) DHCP
3 18 (4.80%) Firewall
4 16 (4.27%) SSL
4 16 (4.27%) TCP/IP
5 14 (3.73%) Internet
6 11 (2.93%) VoIP
7 8 (2.13%) Wireless
8 6 (1.60%) APPN
8 6 (1.60%) FTP
8 6 (1.60%) Peer-to-Peer Networking
8 6 (1.60%) SAN
8 6 (1.60%) SNA
8 6 (1.60%) Wireshark
9 5 (1.33%) HTTP
10 4 (1.07%) BIG-IP
10 4 (1.07%) Skype
10 4 (1.07%) SMTP
Database & Business Intelligence
1 19 (5.07%) SQL Server
2 6 (1.60%) Big Data
2 6 (1.60%) SQL Server Integration Services
3 4 (1.07%) MySQL
3 4 (1.07%) Power BI
4 2 (0.53%) Crystal Reports
4 2 (0.53%) DB2
4 2 (0.53%) Hadoop
4 2 (0.53%) Relational Database
4 2 (0.53%) SQL Server 2008
5 1 (0.27%) Data Warehouse
5 1 (0.27%) Enterprise Data Warehouse
5 1 (0.27%) MS Access
5 1 (0.27%) OLAP
5 1 (0.27%) OLTP
5 1 (0.27%) Oracle Database
5 1 (0.27%) Oracle Reports
5 1 (0.27%) RDBMS
5 1 (0.27%) SQL Server 2012
5 1 (0.27%) SQL Server Reporting Services
Development Applications
1 15 (4.00%) GitLab
1 15 (4.00%) JIRA
2 5 (1.33%) git-flow
3 4 (1.07%) Git (software)
3 4 (1.07%) Jenkins
4 3 (0.80%) Team Foundation Server
4 3 (0.80%) Visual Studio
5 2 (0.53%) AdminStudio
5 2 (0.53%) Robot Framework
5 2 (0.53%) Visual Studio Code
6 1 (0.27%) SQL Server Management Studio (SSMS)
General
1 43 (11.47%) Finance
2 30 (8.00%) Retail
3 18 (4.80%) Law
3 18 (4.80%) Telecoms
4 11 (2.93%) Legal
5 10 (2.67%) Pharmaceutical
6 5 (1.33%) Advertising
6 5 (1.33%) Military
7 3 (0.80%) Games
7 3 (0.80%) Marketing
8 2 (0.53%) Local Government
9 1 (0.27%) Electronics
9 1 (0.27%) Manufacturing
9 1 (0.27%) Publishing
Job Titles
1 121 (32.27%) Analyst
2 59 (15.73%) Service Analyst
3 44 (11.73%) Service Manager
4 40 (10.67%) Service Desk Analyst
5 32 (8.53%) Architect
6 25 (6.67%) Administrator
7 21 (5.60%) Project Manager
8 17 (4.53%) IT Manager
9 16 (4.27%) Support Engineer
10 15 (4.00%) Infrastructure Architect
10 15 (4.00%) IT Analyst
11 14 (3.73%) Operations Analyst
11 14 (3.73%) Service Design Manager
12 13 (3.47%) Incident Manager
12 13 (3.47%) Infrastructure Analyst
13 12 (3.20%) Desktop Support
13 12 (3.20%) IT Services Manager
13 12 (3.20%) Service Transition Manager
13 12 (3.20%) Systems Administrator
13 12 (3.20%) Transition Manager
Libraries, Frameworks & Software Standards
1 7 (1.87%) Software Packaging
2 5 (1.33%) CSS
2 5 (1.33%) Web Services
3 4 (1.07%) jQuery
4 3 (0.80%) .NET
4 3 (0.80%) HTML
4 3 (0.80%) J2EE
4 3 (0.80%) LDAP
4 3 (0.80%) OAuth
4 3 (0.80%) SAML
5 2 (0.53%) ASP.NET
5 2 (0.53%) CAML
5 2 (0.53%) COM
5 2 (0.53%) Middleware
5 2 (0.53%) Node.js
5 2 (0.53%) React
5 2 (0.53%) Redux
5 2 (0.53%) REST
5 2 (0.53%) RESTful
5 2 (0.53%) Spring
Miscellaneous
1 42 (11.20%) Data Centre
2 36 (9.60%) Management Information System
3 24 (6.40%) Analytical Skills
4 21 (5.60%) Self-Motivation
5 17 (4.53%) CMDB
6 11 (2.93%) Mainframe
7 10 (2.67%) Clustering
8 6 (1.60%) Hybrid Cloud
8 6 (1.60%) Virtual Team
9 5 (1.33%) Computer Science
10 4 (1.07%) Client/Server
10 4 (1.07%) EPoS
10 4 (1.07%) Replication
10 4 (1.07%) Smartcard
10 4 (1.07%) User Experience
10 4 (1.07%) Video Conferencing
11 3 (0.80%) iPad
11 3 (0.80%) Mobile App
11 3 (0.80%) NHS
11 3 (0.80%) Security Operations Centre
Operating Systems
1 105 (28.00%) Windows
2 35 (9.33%) Windows Server
3 29 (7.73%) Linux
4 25 (6.67%) Windows 7
5 22 (5.87%) Windows Server 2008
6 18 (4.80%) Windows Server 2012
7 13 (3.47%) Red Hat Enterprise Linux
8 11 (2.93%) Windows 10
9 9 (2.40%) Unix
10 7 (1.87%) zOS
11 6 (1.60%) Windows XP
12 4 (1.07%) HPUX
12 4 (1.07%) Solaris
12 4 (1.07%) Windows Server 2003
13 3 (0.80%) Windows 8
14 2 (0.53%) Android
14 2 (0.53%) Apple iOS
14 2 (0.53%) Windows 2000
14 2 (0.53%) Windows Vista
15 1 (0.27%) CentOS
Processes & Methodologies
1 121 (32.27%) Service Management
2 58 (15.47%) Problem-Solving
3 57 (15.20%) Problem Management
4 56 (14.93%) Service Delivery
5 55 (14.67%) ITSM
6 50 (13.33%) Incident Management
7 48 (12.80%) Change Management
8 46 (12.27%) ITIL V3
9 40 (10.67%) Agile Software Development
10 31 (8.27%) Service Design
11 30 (8.00%) Configuration Management
12 28 (7.47%) PRINCE2
13 27 (7.20%) Project Management
14 26 (6.93%) Disaster Recovery
15 25 (6.67%) Business Continuity
15 25 (6.67%) Stakeholder Management
16 21 (5.60%) Risk Management
17 20 (5.33%) Migration
18 19 (5.07%) Process Improvement
19 18 (4.80%) DevOps
Programming Languages
1 25 (6.67%) SQL
2 20 (5.33%) C
3 19 (5.07%) PowerShell
4 15 (4.00%) Java
5 13 (3.47%) Perl
5 13 (3.47%) Python
6 9 (2.40%) Ruby
7 6 (1.60%) Bash Shell
7 6 (1.60%) JCL
8 5 (1.33%) T-SQL
9 4 (1.07%) JavaScript
9 4 (1.07%) Korn
9 4 (1.07%) Shell Script
9 4 (1.07%) VBScript
10 3 (0.80%) C#
11 1 (0.27%) ANSI C
11 1 (0.27%) VB
11 1 (0.27%) VB.NET
11 1 (0.27%) VBA
Qualifications
1 35 (9.33%) ITIL Certification
2 26 (6.93%) Security Cleared
3 24 (6.40%) Degree
4 20 (5.33%) MCP
5 18 (4.80%) Microsoft Certification
5 18 (4.80%) SC Cleared
6 14 (3.73%) MCSA
7 13 (3.47%) MCSE
8 10 (2.67%) ITIL Foundation Certificate
9 9 (2.40%) Cisco Certification
10 7 (1.87%) CCNA
11 5 (1.33%) A+ Certification
11 5 (1.33%) CCENT
12 4 (1.07%) CISSP
12 4 (1.07%) PMI Certification
12 4 (1.07%) PRINCE2 Certification
13 3 (0.80%) MCITP
13 3 (0.80%) PMP
13 3 (0.80%) PRINCE2 Practitioner
14 2 (0.53%) Six Sigma Black Belt
Quality Assurance & Compliance
1 25 (6.67%) SLA
2 19 (5.07%) GDPR
3 9 (2.40%) ISO/IEC 20000
3 9 (2.40%) QA
4 8 (2.13%) COBIT
4 8 (2.13%) PCI DSS
4 8 (2.13%) PMO
5 7 (1.87%) ISO 9001
6 6 (1.60%) COSO
7 5 (1.33%) Def Stans
7 5 (1.33%) ISO/IEC 27001
8 3 (0.80%) Cyber Essentials
8 3 (0.80%) Cyber Essentials PLUS
8 3 (0.80%) Data Quality
9 2 (0.53%) Sarbanes-Oxley
10 1 (0.27%) GxP
10 1 (0.27%) HL7
System Software
1 72 (19.20%) Active Directory
2 23 (6.13%) VMware Infrastructure
3 13 (3.47%) Squid
4 12 (3.20%) VMware ESXi
5 10 (2.67%) Hyper-V
6 4 (1.07%) Docker
6 4 (1.07%) XenApp
7 3 (0.80%) Active Directory Lightweight Directory Services
7 3 (0.80%) Terminal Services
8 2 (0.53%) Microsoft App-V
8 2 (0.53%) Virtual Desktop
9 1 (0.27%) Ceph
9 1 (0.27%) FreeRADIUS
9 1 (0.27%) NFS
9 1 (0.27%) Terminal Server
9 1 (0.27%) XenDesktop
Systems Management
1 22 (5.87%) Ansible
2 16 (4.27%) SCCM
3 13 (3.47%) SCOM
4 10 (2.67%) WSUS
5 8 (2.13%) Terraform
6 5 (1.33%) Backup Exec
6 5 (1.33%) Puppet
7 4 (1.07%) Single Sign-On
8 3 (0.80%) Forefront Identity Manager
8 3 (0.80%) HP Data Protector
8 3 (0.80%) Microsoft Clustering
8 3 (0.80%) Microsoft Intune
8 3 (0.80%) NetBackup
9 2 (0.53%) CA Spectrum
9 2 (0.53%) Norton AntiVirus
9 2 (0.53%) Opscode Chef
9 2 (0.53%) Salt
9 2 (0.53%) SolarWinds Orion
9 2 (0.53%) Stealthwatch
10 1 (0.27%) Systems Management Server (SMS)
Vendors
1 93 (24.80%) Microsoft
2 44 (11.73%) VMware
3 33 (8.80%) Cisco
4 26 (6.93%) NetApp
5 22 (5.87%) Citrix
6 13 (3.47%) HP
6 13 (3.47%) IBM
6 13 (3.47%) ServiceNow
7 10 (2.67%) Remedy
8 9 (2.40%) Atlassian
8 9 (2.40%) Dell
9 8 (2.13%) Oracle
10 6 (1.60%) Red Hat
11 5 (1.33%) Avaya
11 5 (1.33%) Cloudera
11 5 (1.33%) F5
11 5 (1.33%) SolarWinds
12 4 (1.07%) BMC
12 4 (1.07%) CheckPoint
12 4 (1.07%) SAP