Period
to 17 October 2017

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 17 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
17 Oct 2017
Same period 2016 Same period 2015
Rank 26 16 13
Rank change year-on-year -10 -3 +4
Contract jobs citing ITIL 329 362 495
As % of all contract IT jobs advertised in the East of England 6.51% 7.41% 8.34%
As % of the Processes & Methodologies category 7.81% 9.13% 10.49%
Number of daily rates quoted 199 235 299
East of England median daily rate £350 £350 £350
10th Percentile £125 £131 £180
90th Percentile £525 £492 £475
England median daily rate £400 £375 £375
% change year-on-year +6.67% - +1.35%
Number of hourly rates quoted 49 44 73
East of England median hourly rate £16.00 £16.50 £13.50
Median hourly rate % change year-on-year -3.03% +22.22% -32.50%
10th Percentile £10.40 £10.15 £8.75
90th Percentile £33.60 £32.40 £36.50
England median hourly rate £15.50 £17.00 £16.50
% change year-on-year -8.82% +3.03% +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4211 3965 4718
As % of all contract IT jobs advertised in the East of England 83.39% 81.18% 79.47%
Number of daily rates quoted 2437 2268 2766
East of England median daily rate £425 £400 £388
Median daily rate % change year-on-year +6.25% +3.23% +3.33%
10th Percentile £250 £220 £225
90th Percentile £575 £550 £538
England median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 257 312 370
East of England median hourly rate £31.50 £28.25 £26.00
Median hourly rate % change year-on-year +11.50% +8.65% -
10th Percentile £12.15 £14.00 £11.50
90th Percentile £49.75 £47.45 £45.04
England median hourly rate £25.00 £23.89 £22.00
% change year-on-year +4.66% +8.58% +12.82%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 17 October 2017.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 17 October 2017.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 17 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -14 75 £300 -14.29% 15
Bedfordshire -3 74 £360 +2.86% 8
Hertfordshire -6 70 £349 -0.36% 16
Essex -22 68 £450 +60.71% 12
Norfolk -8 25 £275 +34.15% 2
Suffolk +9 20 £345 +35.29% 4
East Anglia - 1 £240 -
ITIL
England

For the 6 months to 17 October 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for ITIL.

1 106 (32.22%) Microsoft
2 92 (27.96%) Windows
3 87 (26.44%) Active Directory
4 75 (22.80%) Service Management
5 60 (18.24%) Service Delivery
6 56 (17.02%) Project Management
7 54 (16.41%) ITSM
8 52 (15.81%) Microsoft Office
9 46 (13.98%) Windows Server
10 45 (13.68%) SQL
10 45 (13.68%) SLA
11 40 (12.16%) Cisco
11 40 (12.16%) Management Information System
12 39 (11.85%) VMware
13 36 (10.94%) PRINCE2
13 36 (10.94%) Degree
14 35 (10.64%) Stakeholder Management
15 31 (9.42%) ITIL Certification
16 30 (9.12%) Citrix
16 30 (9.12%) Problem Management
16 30 (9.12%) Incident Management
17 28 (8.51%) Business Continuity
17 28 (8.51%) Microsoft Certification
17 28 (8.51%) ITIL V3
17 28 (8.51%) SDLC
18 27 (8.21%) Service Design
18 27 (8.21%) Finance
19 26 (7.90%) DNS
20 25 (7.60%) SQL Server
20 25 (7.60%) Agile Software Development

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (5.17%) MS Exchange
2 14 (4.26%) SharePoint
3 12 (3.65%) IIS
4 9 (2.74%) Skype for Business
4 9 (2.74%) WebLogic
5 7 (2.13%) Apache
5 7 (2.13%) JBoss
6 4 (1.22%) Apache Spark
6 4 (1.22%) Exchange Server 2007
6 4 (1.22%) Exchange Server 2010
7 3 (0.91%) CMS
8 2 (0.61%) Blackberry Enterprise Server
9 1 (0.30%) BizTalk Server
9 1 (0.30%) IBM Domino
9 1 (0.30%) IBM Notes
9 1 (0.30%) SharePoint 2013
Applications
1 52 (15.81%) Microsoft Office
2 22 (6.69%) Microsoft Excel
3 11 (3.34%) Microsoft PowerPoint
4 9 (2.74%) MS Visio
5 4 (1.22%) Microsoft Project
6 1 (0.30%) AutoCAD
Business Applications
1 12 (3.65%) Remedy ITSM
2 8 (2.43%) SAP FSCM
2 8 (2.43%) SAP MM
3 3 (0.91%) Payment Gateway
3 3 (0.91%) SAP ERP
4 1 (0.30%) Dynamics NAV
4 1 (0.30%) Oracle EBS
4 1 (0.30%) Oracle ERP
4 1 (0.30%) Oracle Financials
4 1 (0.30%) Oracle Retail
4 1 (0.30%) SAP CO
4 1 (0.30%) SAP FI
4 1 (0.30%) SAP FI/CO
4 1 (0.30%) SAP SD
4 1 (0.30%) SystmOne
Cloud Services
1 22 (6.69%) Office 365
2 6 (1.82%) GitHub
2 6 (1.82%) Microsoft Azure
2 6 (1.82%) OneDrive
2 6 (1.82%) SaaS
3 4 (1.22%) G Suite
4 3 (0.91%) Amazon AWS
5 1 (0.30%) Amazon CloudWatch
5 1 (0.30%) Amazon EC2
5 1 (0.30%) Amazon Glacier
5 1 (0.30%) Amazon S3
5 1 (0.30%) Amazon SQS
5 1 (0.30%) AWS CloudFormation
5 1 (0.30%) AWS CloudTrail
5 1 (0.30%) IaaS
5 1 (0.30%) PaaS
5 1 (0.30%) Virtual Private Cloud
Communications & Networking
1 26 (7.90%) DNS
2 23 (6.99%) DHCP
3 21 (6.38%) LAN
4 19 (5.78%) Firewall
4 19 (5.78%) VoIP
5 15 (4.56%) WAN
6 11 (3.34%) VPN
7 10 (3.04%) Internet
8 8 (2.43%) Skype
8 8 (2.43%) SMTP
9 7 (2.13%) Cisco ASA
9 7 (2.13%) SAN
9 7 (2.13%) TCP/IP
9 7 (2.13%) WLAN
10 6 (1.82%) HTTP
10 6 (1.82%) WebEx
11 5 (1.52%) SSL
11 5 (1.52%) TACACS
12 4 (1.22%) LDAP
13 3 (0.91%) FTP
Database & Business Intelligence
1 25 (7.60%) SQL Server
2 8 (2.43%) Crystal Reports
3 4 (1.22%) Apache Cassandra
3 4 (1.22%) Big Data
3 4 (1.22%) Hadoop
3 4 (1.22%) SQL Server Integration Services
4 3 (0.91%) Relational Database
5 2 (0.61%) Data Warehouse
5 2 (0.61%) Oracle BI EE
6 1 (0.30%) Amazon RDS
6 1 (0.30%) BusinessObjects
6 1 (0.30%) Enterprise Data Warehouse
6 1 (0.30%) Essbase
6 1 (0.30%) MS Access
6 1 (0.30%) RDBMS
6 1 (0.30%) SQL Server 2012
6 1 (0.30%) SQL Server Analysis Services
Development Applications
1 6 (1.82%) GitLab
1 6 (1.82%) JIRA
1 6 (1.82%) Visual Studio
2 4 (1.22%) Maven
3 3 (0.91%) Jenkins
3 3 (0.91%) Robot Framework
4 2 (0.61%) Wise Package Studio
5 1 (0.30%) Subversion
5 1 (0.30%) Team Foundation Server
5 1 (0.30%) Visual Studio Code
General
1 27 (8.21%) Finance
2 25 (7.60%) Retail
3 11 (3.34%) Telecoms
4 9 (2.74%) Pharmaceutical
5 5 (1.52%) Banking
5 5 (1.52%) Games
5 5 (1.52%) Local Government
5 5 (1.52%) Manufacturing
6 4 (1.22%) Automotive
6 4 (1.22%) Billing
6 4 (1.22%) Publishing
7 2 (0.61%) Advertising
7 2 (0.61%) Legal
8 1 (0.30%) Financial Institution
8 1 (0.30%) Marketing
8 1 (0.30%) Military
Job Titles
1 88 (26.75%) Analyst
2 30 (9.12%) Service Analyst
3 29 (8.81%) Service Manager
4 28 (8.51%) Support Analyst
4 28 (8.51%) Support Engineer
5 22 (6.69%) Service Desk Analyst
6 21 (6.38%) Applications Support
7 17 (5.17%) Delivery Manager
8 15 (4.56%) Consultant
8 15 (4.56%) Desktop Support
8 15 (4.56%) Developer
9 14 (4.26%) 1st Line Support
9 14 (4.26%) Desktop Engineer
10 13 (3.95%) Infrastructure Engineer
10 13 (3.95%) Project Manager
11 12 (3.65%) 1st Line Support Analyst
11 12 (3.65%) Security Consultant
12 11 (3.34%) Business Analyst
12 11 (3.34%) Services Delivery Manager
13 10 (3.04%) Service Design Manager
Libraries, Frameworks & Software Standards
1 14 (4.26%) Web Services
2 11 (3.34%) HTML
3 8 (2.43%) SOAP
4 7 (2.13%) .NET
4 7 (2.13%) Middleware
5 6 (1.82%) CSS
5 6 (1.82%) REST
5 6 (1.82%) XML
6 5 (1.52%) J2EE
7 4 (1.22%) Kafka
7 4 (1.22%) Spring
8 3 (0.91%) Ajax
8 3 (0.91%) AngularJS
8 3 (0.91%) Oracle Fusion
8 3 (0.91%) SAP PI
8 3 (0.91%) Twitter Bootstrap
8 3 (0.91%) XSLT
9 1 (0.30%) CGI
9 1 (0.30%) Flash
9 1 (0.30%) jQuery
Miscellaneous
1 40 (12.16%) Management Information System
2 25 (7.60%) Analytical Skills
3 20 (6.08%) Data Centre
4 13 (3.95%) NHS
5 10 (3.04%) Client/Server
5 10 (3.04%) Driving Licence
6 9 (2.74%) Virtual Team
7 8 (2.43%) Blackberry
8 7 (2.13%) RSA SecurID
9 5 (1.52%) Private Cloud
9 5 (1.52%) Replication
10 4 (1.22%) Clustering
10 4 (1.22%) CMDB
10 4 (1.22%) Hybrid Cloud
10 4 (1.22%) Video Conferencing
11 3 (0.91%) PMI
12 2 (0.61%) iPad
12 2 (0.61%) iPhone
12 2 (0.61%) Mainframe
12 2 (0.61%) PDA
Operating Systems
1 92 (27.96%) Windows
2 46 (13.98%) Windows Server
3 22 (6.69%) Windows 7
4 19 (5.78%) Linux
5 17 (5.17%) Windows Server 2008
6 15 (4.56%) Windows Server 2012
7 8 (2.43%) Unix
7 8 (2.43%) Windows 10
8 5 (1.52%) Red Hat Enterprise Linux
8 5 (1.52%) Windows 8
8 5 (1.52%) Windows XP
9 4 (1.22%) Windows Server 2003
10 3 (0.91%) OpenVMS
10 3 (0.91%) VMS
11 2 (0.61%) Mac OS
12 1 (0.30%) Android
12 1 (0.30%) Mac OS X
12 1 (0.30%) Windows 2000
12 1 (0.30%) Windows Vista
Processes & Methodologies
1 75 (22.80%) Service Management
2 60 (18.24%) Service Delivery
3 56 (17.02%) Project Management
4 54 (16.41%) ITSM
5 36 (10.94%) PRINCE2
6 35 (10.64%) Stakeholder Management
7 30 (9.12%) Incident Management
7 30 (9.12%) Problem Management
8 28 (8.51%) Business Continuity
8 28 (8.51%) ITIL V3
8 28 (8.51%) SDLC
9 27 (8.21%) Service Design
10 25 (7.60%) Agile Software Development
11 21 (6.38%) Information Security
12 20 (6.08%) Change Management
13 17 (5.17%) ERP
13 17 (5.17%) Security Management
14 14 (4.26%) E-Commerce
15 13 (3.95%) Configuration Management
15 13 (3.95%) Disaster Recovery
Programming Languages
1 45 (13.68%) SQL
2 23 (6.99%) Java
3 14 (4.26%) PowerShell
4 11 (3.34%) Python
5 10 (3.04%) Ruby
6 9 (2.74%) JavaScript
7 8 (2.43%) Perl
8 7 (2.13%) C++
9 6 (1.82%) PL/SQL
9 6 (1.82%) VBA
9 6 (1.82%) VBScript
10 5 (1.52%) C
11 4 (1.22%) T-SQL
11 4 (1.22%) VB
12 2 (0.61%) REXX
12 2 (0.61%) Tcl
13 1 (0.30%) C#
13 1 (0.30%) COBOL
13 1 (0.30%) Shell Script
13 1 (0.30%) XQuery
Qualifications
1 36 (10.94%) Degree
2 31 (9.42%) ITIL Certification
3 28 (8.51%) Microsoft Certification
4 21 (6.38%) MCSE
5 16 (4.86%) CISSP
5 16 (4.86%) Security Cleared
6 14 (4.26%) CISA
6 14 (4.26%) SC Cleared
7 13 (3.95%) Cisco Certification
8 12 (3.65%) CISM
8 12 (3.65%) MCP
9 11 (3.34%) PRINCE2 Practitioner
10 10 (3.04%) CCNP
11 9 (2.74%) MCSA
12 8 (2.43%) ITIL Foundation Certificate
13 6 (1.82%) PRINCE2 Certification
14 5 (1.52%) CCIE
14 5 (1.52%) CCSA
14 5 (1.52%) CCSE
15 4 (1.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 45 (13.68%) SLA
2 13 (3.95%) ISO/IEC 27001
3 10 (3.04%) PCI DSS
3 10 (3.04%) QA
4 7 (2.13%) PMO
5 5 (1.52%) Disclosure Scotland
6 3 (0.91%) COBIT
6 3 (0.91%) PMBOK
7 2 (0.61%) GDPR
7 2 (0.61%) GxP
8 1 (0.30%) GLP
8 1 (0.30%) HMG Security Policy Framework
8 1 (0.30%) ISO/IEC 20000
8 1 (0.30%) Sarbanes-Oxley
System Software
1 87 (26.44%) Active Directory
2 21 (6.38%) VMware Infrastructure
3 15 (4.56%) Terminal Services
4 12 (3.65%) Hyper-V
5 9 (2.74%) vSphere
6 7 (2.13%) XenApp
7 6 (1.82%) Virtual Desktop
8 4 (1.22%) VMware ESXi
9 2 (0.61%) Virtual Machines
10 1 (0.30%) Terminal Server
Systems Management
1 19 (5.78%) SCCM
2 14 (4.26%) DameWare
3 10 (3.04%) SCOM
4 6 (1.82%) Ansible
5 4 (1.22%) Cisco CUCM
6 3 (0.91%) Backup Exec
6 3 (0.91%) HP Data Protector
6 3 (0.91%) Microsoft Clustering
6 3 (0.91%) NetBackup
6 3 (0.91%) Norton AntiVirus
7 2 (0.61%) AirWatch
7 2 (0.61%) Cisco UCCX
7 2 (0.61%) OpenView Configuration Management
8 1 (0.30%) Cacti
8 1 (0.30%) HP NNM
8 1 (0.30%) Microsoft Intune
8 1 (0.30%) SmokePing
8 1 (0.30%) vCenter Server
Vendors
1 106 (32.22%) Microsoft
2 40 (12.16%) Cisco
3 39 (11.85%) VMware
4 30 (9.12%) Citrix
5 22 (6.69%) SAP
6 18 (5.47%) Remedy
6 18 (5.47%) ServiceNow
7 15 (4.56%) HP
8 14 (4.26%) Oracle
9 10 (3.04%) Dell
10 8 (2.43%) McAfee
11 7 (2.13%) Google
11 7 (2.13%) Nokia
12 6 (1.82%) Atlassian
12 6 (1.82%) CheckPoint
12 6 (1.82%) F5
12 6 (1.82%) Juniper
12 6 (1.82%) Mitel
12 6 (1.82%) NetApp
12 6 (1.82%) Veeam