Period
to 11 December 2017

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 11 December 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
11 Dec 2017
Same period 2016 Same period 2015
Rank 22 21 15
Rank change year-on-year -1 -6 +4
Contract jobs citing ITIL 348 332 446
As % of all contract IT jobs advertised in the East of England 6.82% 6.93% 7.87%
As % of the Processes & Methodologies category 8.21% 8.53% 10.04%
Number of daily rates quoted 212 203 249
East of England median daily rate £330 £371 £350
Median daily rate % change year-on-year -11.05% +6.00% -
10th Percentile £130 £131 £173
90th Percentile £527 £500 £489
England median daily rate £385 £388 £375
% change year-on-year -0.65% +3.33% -
Number of hourly rates quoted 51 38 85
East of England median hourly rate £14.40 £15.63 £14.50
Median hourly rate % change year-on-year -7.84% +7.76% -17.14%
10th Percentile £10.25 £10.59 £9.70
90th Percentile £26.44 £32.40 £26.00
England median hourly rate £15.00 £16.00 £16.20
% change year-on-year -6.25% -1.23% +8.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4238 3893 4442
As % of all contract IT jobs advertised in the East of England 83.02% 81.26% 78.40%
Number of daily rates quoted 2445 2257 2567
East of England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +3.23%
10th Percentile £250 £224 £238
90th Percentile £578 £547 £575
England median daily rate £450 £428 £425
% change year-on-year +5.14% +0.71% +6.25%
Number of hourly rates quoted 248 308 399
East of England median hourly rate £35.00 £32.40 £25.00
Median hourly rate % change year-on-year +8.02% +29.60% +1.79%
10th Percentile £11.75 £13.50 £11.50
90th Percentile £49.75 £47.50 £45.43
England median hourly rate £25.00 £24.36 £22.00
% change year-on-year +2.65% +10.70% +15.79%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 11 December 2017.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 11 December 2017.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 11 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -2 95 £405 +1.25% 8
Hertfordshire +5 86 £343 +5.38% 26
Bedfordshire -4 68 £315 -3.08% 13
Essex -13 61 £475 +58.20% 6
Norfolk -15 21 £275 -26.67% 3
Suffolk +13 18 £333 +30.39% 2
East Anglia - 1 £240 -
ITIL
England

For the 6 months to 11 December 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for ITIL.

1 108 (31.03%) Microsoft
2 102 (29.31%) Windows
3 89 (25.57%) Active Directory
4 63 (18.10%) Service Management
5 54 (15.52%) Microsoft Office
6 51 (14.66%) ITIL Certification
7 49 (14.08%) SLA
7 49 (14.08%) Service Delivery
8 47 (13.51%) Cisco
9 44 (12.64%) SQL
9 44 (12.64%) ITSM
10 43 (12.36%) VMware
11 42 (12.07%) Windows Server
12 41 (11.78%) Management Information System
12 41 (11.78%) Project Management
12 41 (11.78%) Citrix
12 41 (11.78%) Degree
13 36 (10.34%) Java
14 35 (10.06%) PRINCE2
15 34 (9.77%) Incident Management
15 34 (9.77%) Problem Management
16 30 (8.62%) Security Cleared
16 30 (8.62%) Retail
16 30 (8.62%) SQL Server
17 29 (8.33%) DNS
18 28 (8.05%) Finance
18 28 (8.05%) Agile Software Development
19 27 (7.76%) VMware Infrastructure
19 27 (7.76%) Change Management
19 27 (7.76%) DHCP

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (4.89%) SharePoint
2 13 (3.74%) MS Exchange
3 11 (3.16%) Skype for Business
4 10 (2.87%) IIS
5 9 (2.59%) WebLogic
6 8 (2.30%) JBoss
7 7 (2.01%) Apache
8 4 (1.15%) Apache Spark
8 4 (1.15%) CMS
8 4 (1.15%) Exchange Server 2010
9 3 (0.86%) Exchange Server 2007
10 2 (0.57%) Blackberry Enterprise Server
11 1 (0.29%) BizTalk Server
11 1 (0.29%) IBM Domino
11 1 (0.29%) IBM Notes
11 1 (0.29%) SharePoint 2013
Applications
1 54 (15.52%) Microsoft Office
2 20 (5.75%) Microsoft Excel
3 10 (2.87%) Microsoft PowerPoint
4 4 (1.15%) MS Visio
5 2 (0.57%) Microsoft Project
6 1 (0.29%) Acrobat
6 1 (0.29%) AutoCAD
Business Applications
1 13 (3.74%) Remedy ITSM
2 9 (2.59%) SAP FSCM
2 9 (2.59%) SAP MM
3 7 (2.01%) Payment Gateway
4 3 (0.86%) Remedy AR System
4 3 (0.86%) SAP ERP
5 1 (0.29%) assyst
5 1 (0.29%) Dynamics CRM
5 1 (0.29%) Dynamics NAV
5 1 (0.29%) Oracle Retail
5 1 (0.29%) SAP CO
5 1 (0.29%) SAP FI
5 1 (0.29%) SAP FI/CO
5 1 (0.29%) SAP SD
5 1 (0.29%) SystmOne
Cloud Services
1 22 (6.32%) Office 365
2 7 (2.01%) GitHub
3 6 (1.72%) SaaS
4 5 (1.44%) G Suite
5 4 (1.15%) Amazon AWS
6 3 (0.86%) Microsoft Azure
7 2 (0.57%) OneDrive
8 1 (0.29%) Amazon CloudWatch
8 1 (0.29%) Amazon EC2
8 1 (0.29%) Amazon Glacier
8 1 (0.29%) Amazon S3
8 1 (0.29%) Amazon SQS
8 1 (0.29%) AWS CloudFormation
8 1 (0.29%) AWS CloudTrail
8 1 (0.29%) IaaS
8 1 (0.29%) PaaS
8 1 (0.29%) Virtual Private Cloud
Communications & Networking
1 29 (8.33%) DNS
2 27 (7.76%) DHCP
3 22 (6.32%) Firewall
4 19 (5.46%) LAN
5 18 (5.17%) VPN
6 15 (4.31%) TCP/IP
6 15 (4.31%) WAN
7 13 (3.74%) VoIP
8 10 (2.87%) Internet
9 9 (2.59%) SAN
10 7 (2.01%) Cisco ASA
10 7 (2.01%) Skype
10 7 (2.01%) Wireless
11 6 (1.72%) SMTP
11 6 (1.72%) WebEx
12 5 (1.44%) iSCSI
12 5 (1.44%) NAS
12 5 (1.44%) SSL
12 5 (1.44%) TACACS
12 5 (1.44%) WLAN
Database & Business Intelligence
1 30 (8.62%) SQL Server
2 8 (2.30%) Crystal Reports
3 7 (2.01%) SQL Server Integration Services
4 6 (1.72%) Relational Database
5 5 (1.44%) Data Warehouse
6 4 (1.15%) Apache Cassandra
6 4 (1.15%) Big Data
6 4 (1.15%) Hadoop
6 4 (1.15%) RDBMS
6 4 (1.15%) SQL Server 2012
7 3 (0.86%) Oracle BI EE
8 1 (0.29%) Amazon RDS
8 1 (0.29%) BusinessObjects
8 1 (0.29%) DataStage
8 1 (0.29%) DB2
8 1 (0.29%) Informix
8 1 (0.29%) MongoDB
8 1 (0.29%) PostgreSQL
8 1 (0.29%) QualityStage
8 1 (0.29%) SQL Server Analysis Services
Development Applications
1 7 (2.01%) GitLab
1 7 (2.01%) JIRA
2 4 (1.15%) Jenkins
2 4 (1.15%) Maven
3 3 (0.86%) Robot Framework
3 3 (0.86%) Visual Studio
4 2 (0.57%) Wise Package Studio
5 1 (0.29%) MSI
5 1 (0.29%) Subversion
5 1 (0.29%) Team Foundation Server
5 1 (0.29%) Visual Studio Code
5 1 (0.29%) WinDbg
General
1 30 (8.62%) Retail
2 28 (8.05%) Finance
3 11 (3.16%) Telecoms
4 7 (2.01%) Banking
5 5 (1.44%) Billing
5 5 (1.44%) Games
6 4 (1.15%) Legal
6 4 (1.15%) Military
6 4 (1.15%) Pharmaceutical
7 3 (0.86%) Automotive
7 3 (0.86%) Manufacturing
7 3 (0.86%) Publishing
8 2 (0.57%) Advertising
8 2 (0.57%) Financial Institution
8 2 (0.57%) Local Government
9 1 (0.29%) Back Office
9 1 (0.29%) Law
9 1 (0.29%) Spanish Language
Job Titles
1 110 (31.61%) Analyst
2 54 (15.52%) Service Analyst
3 41 (11.78%) Service Desk Analyst
4 26 (7.47%) Support Engineer
5 25 (7.18%) Service Manager
6 22 (6.32%) Developer
7 21 (6.03%) Support Analyst
8 16 (4.60%) Applications Support
9 15 (4.31%) Delivery Manager
10 13 (3.74%) 1st Line Support
10 13 (3.74%) Consultant
11 12 (3.45%) 1st Line Service Desk Analyst
11 12 (3.45%) Architect
11 12 (3.45%) Infrastructure Engineer
12 11 (3.16%) 1st Line Support Analyst
12 11 (3.16%) Network Engineer
12 11 (3.16%) Project Manager
13 10 (2.87%) Business Analyst
13 10 (2.87%) Security Consultant
13 10 (2.87%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 15 (4.31%) Web Services
2 10 (2.87%) .NET
2 10 (2.87%) HTML
3 9 (2.59%) SOAP
4 8 (2.30%) REST
4 8 (2.30%) XML
5 5 (1.44%) CSS
5 5 (1.44%) Middleware
6 4 (1.15%) Kafka
6 4 (1.15%) Spring
7 3 (0.86%) Ajax
7 3 (0.86%) AngularJS
7 3 (0.86%) J2EE
7 3 (0.86%) SAP PI
7 3 (0.86%) Twitter Bootstrap
7 3 (0.86%) XSLT
8 1 (0.29%) ASP.NET
8 1 (0.29%) Flash
8 1 (0.29%) XML Schema
8 1 (0.29%) YAML
Miscellaneous
1 41 (11.78%) Management Information System
2 23 (6.61%) Analytical Skills
3 20 (5.75%) Data Centre
4 9 (2.59%) Blackberry
4 9 (2.59%) CMDB
4 9 (2.59%) NHS
5 8 (2.30%) Client/Server
5 8 (2.30%) Computer Science
6 7 (2.01%) Driving Licence
6 7 (2.01%) Replication
6 7 (2.01%) RSA SecurID
7 5 (1.44%) Clustering
7 5 (1.44%) Virtual Team
8 3 (0.86%) iPad
8 3 (0.86%) iPhone
8 3 (0.86%) Mobile App
8 3 (0.86%) Video Conferencing
8 3 (0.86%) Wiki
9 2 (0.57%) FMCG
9 2 (0.57%) PDA
Operating Systems
1 102 (29.31%) Windows
2 42 (12.07%) Windows Server
3 19 (5.46%) Linux
4 17 (4.89%) Windows 7
4 17 (4.89%) Windows Server 2012
5 13 (3.74%) Windows Server 2008
6 7 (2.01%) Unix
7 6 (1.72%) Windows 10
7 6 (1.72%) Windows XP
8 5 (1.44%) Windows 8
8 5 (1.44%) Windows Server 2003
9 4 (1.15%) Red Hat Enterprise Linux
10 3 (0.86%) OpenVMS
10 3 (0.86%) VMS
11 2 (0.57%) Windows Vista
12 1 (0.29%) AIX
12 1 (0.29%) Android
12 1 (0.29%) Apple iOS
12 1 (0.29%) Solaris
12 1 (0.29%) Windows 2000
Processes & Methodologies
1 63 (18.10%) Service Management
2 49 (14.08%) Service Delivery
3 44 (12.64%) ITSM
4 41 (11.78%) Project Management
5 35 (10.06%) PRINCE2
6 34 (9.77%) Incident Management
6 34 (9.77%) Problem Management
7 28 (8.05%) Agile Software Development
8 27 (7.76%) Change Management
9 25 (7.18%) Business Continuity
9 25 (7.18%) ITIL V3
10 23 (6.61%) Service Design
10 23 (6.61%) Stakeholder Management
11 21 (6.03%) Information Security
12 18 (5.17%) SDLC
13 17 (4.89%) E-Commerce
14 16 (4.60%) Configuration Management
15 15 (4.31%) ERP
15 15 (4.31%) Security Management
16 14 (4.02%) Information Management
Programming Languages
1 44 (12.64%) SQL
2 36 (10.34%) Java
3 13 (3.74%) Python
4 12 (3.45%) C
4 12 (3.45%) PowerShell
5 11 (3.16%) Ruby
6 9 (2.59%) Perl
7 8 (2.30%) JavaScript
7 8 (2.30%) VBScript
8 7 (2.01%) C++
8 7 (2.01%) PL/SQL
9 4 (1.15%) T-SQL
10 2 (0.57%) C#
10 2 (0.57%) PHP
10 2 (0.57%) REXX
10 2 (0.57%) Tcl
10 2 (0.57%) VB
11 1 (0.29%) Bash Shell
11 1 (0.29%) Shell Script
11 1 (0.29%) XQuery
Qualifications
1 51 (14.66%) ITIL Certification
2 41 (11.78%) Degree
3 30 (8.62%) Security Cleared
4 24 (6.90%) Microsoft Certification
5 23 (6.61%) SC Cleared
6 17 (4.89%) Cisco Certification
6 17 (4.89%) MCSE
7 13 (3.74%) CISSP
7 13 (3.74%) MCP
8 11 (3.16%) CISA
8 11 (3.16%) MCSA
9 10 (2.87%) CCNP
10 9 (2.59%) CISM
10 9 (2.59%) PRINCE2 Practitioner
11 8 (2.30%) DV Cleared
12 7 (2.01%) ITIL Foundation Certificate
12 7 (2.01%) PRINCE2 Certification
13 6 (1.72%) CCNA
14 5 (1.44%) CCIE
14 5 (1.44%) CCSA
Quality Assurance & Compliance
1 49 (14.08%) SLA
2 11 (3.16%) ISO/IEC 27001
3 10 (2.87%) PMO
3 10 (2.87%) QA
4 9 (2.59%) PCI DSS
5 7 (2.01%) COBIT
6 4 (1.15%) Def Stans
7 3 (0.86%) Disclosure Scotland
7 3 (0.86%) ISO 9001
7 3 (0.86%) ISO/IEC 20000
7 3 (0.86%) PMBOK
8 2 (0.57%) GDPR
8 2 (0.57%) GxP
9 1 (0.29%) Data Quality
9 1 (0.29%) GLP
9 1 (0.29%) HMG Security Policy Framework
9 1 (0.29%) ISO 22301
9 1 (0.29%) JSP 440
9 1 (0.29%) Sarbanes-Oxley
System Software
1 89 (25.57%) Active Directory
2 27 (7.76%) VMware Infrastructure
3 19 (5.46%) Terminal Services
4 10 (2.87%) Hyper-V
4 10 (2.87%) XenApp
5 9 (2.59%) vSphere
6 5 (1.44%) Virtual Desktop
6 5 (1.44%) VMware ESXi
7 2 (0.57%) Virtual Machines
8 1 (0.29%) Microsoft App-V
8 1 (0.29%) Terminal Server
Systems Management
1 20 (5.75%) SCCM
2 16 (4.60%) DameWare
3 8 (2.30%) SCOM
4 7 (2.01%) Ansible
5 6 (1.72%) NetBackup
6 5 (1.44%) Backup Exec
6 5 (1.44%) Cisco CUCM
6 5 (1.44%) HP Data Protector
6 5 (1.44%) Microsoft Clustering
6 5 (1.44%) Norton AntiVirus
7 3 (0.86%) Cisco UCCX
7 3 (0.86%) vCenter Server
8 2 (0.57%) AirWatch
8 2 (0.57%) Nagios
8 2 (0.57%) OpenView Configuration Management
8 2 (0.57%) WMI
9 1 (0.29%) Cacti
9 1 (0.29%) HP NNM
9 1 (0.29%) Microsoft Data Protection Manager
9 1 (0.29%) SolarWinds Orion
Vendors
1 108 (31.03%) Microsoft
2 47 (13.51%) Cisco
3 43 (12.36%) VMware
4 41 (11.78%) Citrix
5 23 (6.61%) SAP
6 21 (6.03%) HP
6 21 (6.03%) ServiceNow
7 17 (4.89%) NetApp
8 15 (4.31%) Remedy
9 13 (3.74%) Oracle
10 12 (3.45%) BMC
11 10 (2.87%) Dell
11 10 (2.87%) Juniper
11 10 (2.87%) SolarWinds
12 9 (2.59%) McAfee
13 8 (2.30%) IBM
14 7 (2.01%) Atlassian
14 7 (2.01%) Google
14 7 (2.01%) Nokia
14 7 (2.01%) Symantec