The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England / East of England
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 23 20 13
Rank change year-on-year -3 -7  
Contract jobs citing ITIL 153 183 287
As % of all contract IT jobs advertised in the East of England 6.59% 7.17% 9.31%
As % of the Processes & Methodologies category 7.81% 8.95% 11.64%
Number of daily rates quoted 92 112 163
Median daily rate £360 £340 £350
Median daily rate % change year-on-year +5.88% -2.85%  
90% offered a daily rate of more than £121 £131 £187
10% offered a daily rate of more than £507 £450 £500
UK excluding London median daily rate £375 £350 £350
% change year-on-year +7.14% -  
Number of hourly rates quoted 21 21 36
Median hourly rate £16.00 £17.00 £13.00
Median hourly rate % change year-on-year -5.88% +30.76%  
90% offered a hourly rate of more than £11.50 £10.00 £10.30
10% offered a hourly rate of more than £31.60 £27.62 £40.00
UK excluding London median hourly rate £16.09 £20.50 £15.50
% change year-on-year -21.51% +32.25%  

ITIL is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process and methodology skills.

Contract Process & Methodology Skills
East of England
Contract job vacancies with a requirement for process and methodology skills 1960 2045 2466
As % of all contract IT job vacancies advertised in the East of England 84.48% 80.10% 79.99%
Number of daily rates quoted 1135 1180 1468
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £288 £260 £273
10% offered a daily rate of more than £575 £575 £540
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 138 151 178
Median hourly rate £33.00 £27.62 £33.25
Median hourly rate % change year-on-year +19.47% -16.93%  
90% offered a hourly rate of more than £13.00 £16.50 £12.00
10% offered a hourly rate of more than £47.50 £47.50 £48.25
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

ITIL
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England citing ITIL as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 3 months to 22 June 2017.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 3 months to 22 June 2017.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +5 43 £391 +11.57% 9
Cambridgeshire -11 32 £263 -22.79% 9
Essex -12 32 £390 +15.55% 7
Hertfordshire -13 28 £350 -6.66% 20
Norfolk -2 11 £233 +42.66% 2
Suffolk +6 9 £125 -40.00% 7
ITIL
England

For the 6 months to 22 June 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for ITIL.

1 105 (35.59%) Microsoft
2 100 (33.90%) Windows
3 82 (27.80%) Service Management
4 65 (22.03%) Active Directory
5 61 (20.68%) Service Delivery
6 59 (20.00%) ITSM
7 44 (14.92%) Project Management
7 44 (14.92%) SLA
8 42 (14.24%) SQL
8 42 (14.24%) Microsoft Office
8 42 (14.24%) Finance
9 40 (13.56%) Windows 7
10 39 (13.22%) Microsoft Certification
11 37 (12.54%) VMware
12 35 (11.86%) Cisco
12 35 (11.86%) Windows Server
13 33 (11.19%) Service Design
14 32 (10.85%) Office 365
14 32 (10.85%) Stakeholder Management
14 32 (10.85%) Degree
15 29 (9.83%) DNS
16 28 (9.49%) SQL Server
16 28 (9.49%) Incident Management
17 27 (9.15%) Agile Software Development
17 27 (9.15%) Microsoft Excel
18 26 (8.81%) Firewall
18 26 (8.81%) LAN
19 25 (8.47%) Problem Management
19 25 (8.47%) VMware Infrastructure
19 25 (8.47%) Analytical Skills

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.10%) BizTalk Server
1 18 (6.10%) SharePoint
2 12 (4.07%) MS Exchange
3 11 (3.73%) IIS
4 6 (2.03%) Skype for Business
5 5 (1.69%) WebLogic
6 4 (1.36%) Exchange Server 2007
6 4 (1.36%) JBoss
7 3 (1.02%) Blackberry Enterprise Server
7 3 (1.02%) Exchange Server 2010
8 1 (0.34%) Apache
8 1 (0.34%) CloudStack
8 1 (0.34%) CMS
8 1 (0.34%) Exchange Server 2003
8 1 (0.34%) OpenStack
Applications
1 42 (14.24%) Microsoft Office
2 27 (9.15%) Microsoft Excel
3 14 (4.75%) Microsoft PowerPoint
4 13 (4.41%) MS Visio
5 3 (1.02%) InfoPath
5 3 (1.02%) Microsoft Project
6 2 (0.68%) Photoshop
7 1 (0.34%) Adobe Creative Suite
7 1 (0.34%) AutoCAD
Business Applications
1 8 (2.71%) Remedy ITSM
2 3 (1.02%) SAP CO
2 3 (1.02%) SAP FI
2 3 (1.02%) SAP FI/CO
3 2 (0.68%) Teamcenter
4 1 (0.34%) Dynamics AX
4 1 (0.34%) JDE EnterpriseOne
4 1 (0.34%) Oracle Applications
4 1 (0.34%) Oracle EBS
4 1 (0.34%) Oracle ERP
4 1 (0.34%) Oracle Financials
Cloud Services
1 32 (10.85%) Office 365
2 18 (6.10%) Microsoft Azure
3 6 (2.03%) OneDrive
4 4 (1.36%) SaaS
5 3 (1.02%) Amazon AWS
5 3 (1.02%) G Suite
5 3 (1.02%) Mimecast
6 1 (0.34%) Azure Active Directory
6 1 (0.34%) IaaS
6 1 (0.34%) PaaS
6 1 (0.34%) Veeva
Communications & Networking
1 29 (9.83%) DNS
2 26 (8.81%) Firewall
2 26 (8.81%) LAN
3 23 (7.80%) WAN
4 16 (5.42%) DHCP
5 12 (4.07%) VPN
6 10 (3.39%) VoIP
7 9 (3.05%) SAN
7 9 (3.05%) TCP/IP
8 7 (2.37%) Cisco ASA
8 7 (2.37%) WLAN
9 6 (2.03%) Network Security
9 6 (2.03%) WebEx
10 5 (1.69%) Internet
10 5 (1.69%) TACACS
10 5 (1.69%) Wireless
11 4 (1.36%) Broadband
11 4 (1.36%) IP Telephony
11 4 (1.36%) ISDN
11 4 (1.36%) Wi-Fi
Database & Business Intelligence
1 28 (9.49%) SQL Server
2 13 (4.41%) SQL Server 2008
3 10 (3.39%) SQL Server Integration Services
3 10 (3.39%) SQL Server Reporting Services
4 9 (3.05%) SQL Server 2012
5 7 (2.37%) SQL Server 2005
6 6 (2.03%) SQL Server Analysis Services
7 5 (1.69%) OLAP
7 5 (1.69%) OLTP
8 4 (1.36%) Oracle Database
8 4 (1.36%) Oracle Database 10g
8 4 (1.36%) QlikView
9 3 (1.02%) Enterprise Data Warehouse
9 3 (1.02%) Oracle Reports
9 3 (1.02%) SQL Server 2014
10 2 (0.68%) Data Warehouse
10 2 (0.68%) DTS
10 2 (0.68%) GIS
10 2 (0.68%) Oracle9i Database
10 2 (0.68%) SQL Server 2000
Development Applications
1 7 (2.37%) Visual Studio
2 2 (0.68%) AccuRev
2 2 (0.68%) MSI
2 2 (0.68%) Team Foundation Server
3 1 (0.34%) Wise Package Studio
General
1 42 (14.24%) Finance
2 16 (5.42%) Retail
3 11 (3.73%) Banking
3 11 (3.73%) Telecoms
4 8 (2.71%) Pharmaceutical
5 6 (2.03%) Publishing
6 4 (1.36%) Local Government
7 3 (1.02%) Automotive
7 3 (1.02%) Manufacturing
8 2 (0.68%) Advertising
8 2 (0.68%) Billing
8 2 (0.68%) French Language
8 2 (0.68%) Front Office
8 2 (0.68%) German Language
8 2 (0.68%) Legal
8 2 (0.68%) Marketing
9 1 (0.34%) Back Office
9 1 (0.34%) Games
Job Titles
1 74 (25.08%) Analyst
2 29 (9.83%) Service Analyst
3 27 (9.15%) Support Engineer
4 20 (6.78%) Service Manager
5 19 (6.44%) Desktop Support
6 17 (5.76%) Service Desk Analyst
6 17 (5.76%) Support Analyst
7 15 (5.08%) Project Manager
7 15 (5.08%) Team Leader
8 14 (4.75%) Business Analyst
9 12 (4.07%) Applications Support
9 12 (4.07%) Network Engineer
10 11 (3.73%) Consultant
10 11 (3.73%) Desktop Engineer
10 11 (3.73%) IT Support
10 11 (3.73%) Service Desk Team Leader
11 10 (3.39%) Architect
12 9 (3.05%) IT Manager
13 8 (2.71%) 2nd Line Support
13 8 (2.71%) Developer
Libraries, Frameworks & Software Standards
1 6 (2.03%) .NET
1 6 (2.03%) Java EE
2 5 (1.69%) Middleware
3 4 (1.36%) J2EE
4 3 (1.02%) Oracle Fusion
5 2 (0.68%) Hibernate
5 2 (0.68%) IBM Integration Bus
5 2 (0.68%) JAX-WS
5 2 (0.68%) JMS
5 2 (0.68%) JPA
5 2 (0.68%) JSF
5 2 (0.68%) JSP
5 2 (0.68%) SOAP
5 2 (0.68%) Spring
5 2 (0.68%) Struts
5 2 (0.68%) Web Services
5 2 (0.68%) XML
5 2 (0.68%) XSL
5 2 (0.68%) XSLT
6 1 (0.34%) SAP XI
Miscellaneous
1 25 (8.47%) Analytical Skills
2 24 (8.14%) Management Information System
3 17 (5.76%) Data Centre
4 11 (3.73%) Clustering
5 10 (3.39%) NHS
6 9 (3.05%) Driving Licence
7 8 (2.71%) Private Cloud
7 8 (2.71%) Virtual Team
8 5 (1.69%) Mainframe
9 4 (1.36%) Blackberry
9 4 (1.36%) Client/Server
9 4 (1.36%) Hybrid Cloud
9 4 (1.36%) Linux Command Line
9 4 (1.36%) Video Conferencing
10 3 (1.02%) Computer Science
10 3 (1.02%) HTC Vive
10 3 (1.02%) PDA
11 2 (0.68%) iPhone
11 2 (0.68%) PMI
11 2 (0.68%) RSA SecurID
Operating Systems
1 100 (33.90%) Windows
2 40 (13.56%) Windows 7
3 35 (11.86%) Windows Server
4 24 (8.14%) Windows Server 2012
5 22 (7.46%) Windows Server 2008
6 21 (7.12%) Linux
7 18 (6.10%) Windows Server 2003
8 10 (3.39%) Windows 10
9 7 (2.37%) Mac OS X
9 7 (2.37%) Windows 8
9 7 (2.37%) Windows XP
10 5 (1.69%) Android
11 4 (1.36%) Mac OS
11 4 (1.36%) Unix
12 3 (1.02%) AIX
12 3 (1.02%) Apple iOS
13 2 (0.68%) Red Hat Enterprise Linux
13 2 (0.68%) Windows Vista
14 1 (0.34%) Windows Mobile
Processes & Methodologies
1 82 (27.80%) Service Management
2 61 (20.68%) Service Delivery
3 59 (20.00%) ITSM
4 44 (14.92%) Project Management
5 33 (11.19%) Service Design
6 32 (10.85%) Stakeholder Management
7 28 (9.49%) Incident Management
8 27 (9.15%) Agile Software Development
9 25 (8.47%) Problem Management
10 23 (7.80%) ITIL V3
11 21 (7.12%) Migration
12 20 (6.78%) PRINCE2
12 20 (6.78%) SDLC
13 17 (5.76%) CRM
14 14 (4.75%) Change Management
15 12 (4.07%) Data Analysis
15 12 (4.07%) Information Security
15 12 (4.07%) Mentoring
15 12 (4.07%) Waterfall
16 11 (3.73%) Business Continuity
Programming Languages
1 42 (14.24%) SQL
2 19 (6.44%) PowerShell
3 10 (3.39%) Java
4 9 (3.05%) T-SQL
5 6 (2.03%) VB
5 6 (2.03%) VBA
5 6 (2.03%) VBScript
6 5 (1.69%) C#
7 3 (1.02%) VB.NET
8 2 (0.68%) PL/SQL
8 2 (0.68%) Shell Script
9 1 (0.34%) C
9 1 (0.34%) C++
9 1 (0.34%) COBOL
9 1 (0.34%) JavaScript
9 1 (0.34%) Python
9 1 (0.34%) REXX
9 1 (0.34%) Tcl
Qualifications
1 39 (13.22%) Microsoft Certification
2 32 (10.85%) Degree
3 23 (7.80%) ITIL Certification
3 23 (7.80%) Security Cleared
4 22 (7.46%) Cisco Certification
5 21 (7.12%) MCSE
6 20 (6.78%) SC Cleared
7 15 (5.08%) CCNP
8 10 (3.39%) MCP
9 7 (2.37%) CISM
9 7 (2.37%) CISSP
10 6 (2.03%) CCNA
10 6 (2.03%) ITIL Foundation Certificate
10 6 (2.03%) MCITP
11 5 (1.69%) CCIE
11 5 (1.69%) CCSA
11 5 (1.69%) CCSE
11 5 (1.69%) MCSA
11 5 (1.69%) PRINCE2 Practitioner
12 4 (1.36%) CISA
Quality Assurance & Compliance
1 44 (14.92%) SLA
2 6 (2.03%) Disclosure Scotland
3 4 (1.36%) ISO/IEC 27001
4 3 (1.02%) Data Quality
4 3 (1.02%) GDPR
4 3 (1.02%) PCI DSS
4 3 (1.02%) PMO
5 2 (0.68%) IFRS
5 2 (0.68%) IFRS 9
5 2 (0.68%) PMBOK
5 2 (0.68%) QA
6 1 (0.34%) HIPAA
6 1 (0.34%) Sarbanes-Oxley
System Software
1 65 (22.03%) Active Directory
2 25 (8.47%) VMware Infrastructure
3 22 (7.46%) Hyper-V
4 17 (5.76%) VMware ESXi
5 13 (4.41%) Virtual Desktop
6 10 (3.39%) Terminal Services
7 3 (1.02%) vSphere
8 2 (0.68%) Microsoft App-V
8 2 (0.68%) Oracle RAC
8 2 (0.68%) XenApp
9 1 (0.34%) DFS Replication
9 1 (0.34%) Firmware
9 1 (0.34%) KVM
9 1 (0.34%) Snort
9 1 (0.34%) Virtual Servers
9 1 (0.34%) Xen
9 1 (0.34%) XenDesktop
Systems Management
1 20 (6.78%) SCCM
2 10 (3.39%) DameWare
3 9 (3.05%) SCOM
4 5 (1.69%) Microsoft Data Protection Manager
5 4 (1.36%) Cisco CUCM
5 4 (1.36%) WSUS
6 3 (1.02%) SCOrch
7 2 (0.68%) AirWatch
7 2 (0.68%) BladeLogic
7 2 (0.68%) Data Guard
7 2 (0.68%) Failover Clustering
7 2 (0.68%) HP Quality Center
7 2 (0.68%) Microsoft Intune
7 2 (0.68%) Oracle RMAN
7 2 (0.68%) vCenter Server
8 1 (0.34%) McAfee ePO
8 1 (0.34%) Norton AntiVirus
8 1 (0.34%) OpenView
8 1 (0.34%) OpenView Configuration Management
8 1 (0.34%) WMI
Vendors
1 105 (35.59%) Microsoft
2 37 (12.54%) VMware
3 35 (11.86%) Cisco
4 17 (5.76%) Remedy
5 15 (5.08%) Oracle
6 13 (4.41%) Apple
6 13 (4.41%) Citrix
7 12 (4.07%) Avaya
8 11 (3.73%) Juniper
9 10 (3.39%) Epicor
9 10 (3.39%) HP
10 8 (2.71%) SAP
11 7 (2.37%) Computacenter
11 7 (2.37%) F5
12 6 (2.03%) BMC
12 6 (2.03%) CheckPoint
12 6 (2.03%) Dell
12 6 (2.03%) Nokia
13 5 (1.69%) Blue Coat
13 5 (1.69%) IBM
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