Period
to 21 February 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
21 Feb 2018
Same period 2017 Same period 2016
Rank 20 24 10
Rank change year-on-year +4 -14 +4
Contract jobs citing ITIL 335 289 430
As % of all contract IT jobs advertised in the East of England 7.14% 6.46% 8.56%
As % of the Processes & Methodologies category 8.49% 7.83% 10.76%
Number of daily rates quoted 216 154 252
East of England median daily rate £315 £346 £360
Median daily rate % change year-on-year -9.03% -3.82% +10.77%
10th Percentile £130 £136 £185
90th Percentile £528 £475 £538
England median daily rate £390 £400 £383
% change year-on-year -2.50% +4.51% +2.07%
Number of hourly rates quoted 44 37 66
East of England median hourly rate £13.84 £16.00 £15.89
Median hourly rate % change year-on-year -13.50% +0.72% +24.59%
10th Percentile £10.16 £11.15 £8.75
90th Percentile £21.47 £38.75 £35.00
England median hourly rate £15.25 £16.00 £16.23
% change year-on-year -4.69% -1.39% +8.17%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 3,947 3,692 3,995
As % of all contract IT jobs advertised in the East of England 84.09% 82.48% 79.50%
Number of daily rates quoted 2,266 2,173 2,344
East of England median daily rate £425 £400 £410
Median daily rate % change year-on-year +6.25% -2.44% +2.50%
10th Percentile £250 £217 £250
90th Percentile £588 £550 £575
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.42%
Number of hourly rates quoted 221 270 375
East of England median hourly rate £35.00 £33.00 £30.00
Median hourly rate % change year-on-year +6.06% +10.00% +33.33%
10th Percentile £12.00 £13.50 £12.63
90th Percentile £51.25 £47.81 £50.68
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +16.77%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 21 February 2018.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 21 February 2018.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 21 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +9 109 £418 +33.60% 29
Hertfordshire +5 87 £338 +73.08% 34
Bedfordshire -1 75 £315 -17.38% 23
Essex -9 33 £505 +34.67% 17
Norfolk -15 21 £154 -57.45% 10
Suffolk -4 9 £250 -13.79% 10
East Anglia - 2 - - 1
ITIL
England

For the 6 months to 21 February 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ITIL.

1 119 (35.52%) Microsoft
2 118 (35.22%) Windows
3 81 (24.18%) Active Directory
4 65 (19.40%) Microsoft Office
5 59 (17.61%) ITIL Certification
6 51 (15.22%) Service Delivery
7 49 (14.63%) Management Information System
8 48 (14.33%) Service Management
9 47 (14.03%) Problem Management
10 46 (13.73%) Degree
10 46 (13.73%) Cisco
11 43 (12.84%) SLA
12 42 (12.54%) SQL
12 42 (12.54%) VMware
13 41 (12.24%) Incident Management
13 41 (12.24%) Retail
14 37 (11.04%) Citrix
15 36 (10.75%) Windows Server
16 35 (10.45%) Java
16 35 (10.45%) ITSM
17 34 (10.15%) NetApp
17 34 (10.15%) Security Cleared
17 34 (10.15%) VMware Infrastructure
18 32 (9.55%) Change Management
19 30 (8.96%) SQL Server
20 29 (8.66%) Microsoft Excel
20 29 (8.66%) DNS
20 29 (8.66%) Project Management
20 29 (8.66%) Data Centre
21 28 (8.36%) DHCP

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (5.07%) SharePoint
2 14 (4.18%) MS Exchange
2 14 (4.18%) Skype for Business
3 8 (2.39%) JBoss
3 8 (2.39%) WebLogic
4 5 (1.49%) IIS
5 3 (0.90%) Apache
6 2 (0.60%) CMS
7 1 (0.30%) Blackberry Enterprise Server
7 1 (0.30%) Exchange Server 2010
7 1 (0.30%) IBM Domino
7 1 (0.30%) IBM Notes
Applications
1 65 (19.40%) Microsoft Office
2 29 (8.66%) Microsoft Excel
3 19 (5.67%) Microsoft PowerPoint
4 6 (1.79%) MS Visio
5 2 (0.60%) Microsoft Project
6 1 (0.30%) Acrobat
6 1 (0.30%) AutoCAD
Business Applications
1 13 (3.88%) Remedy ITSM
2 8 (2.39%) Payment Gateway
3 6 (1.79%) SAP FSCM
3 6 (1.79%) SAP MM
4 3 (0.90%) Remedy AR System
5 1 (0.30%) assyst
5 1 (0.30%) Dynamics CRM
5 1 (0.30%) SAP CO
5 1 (0.30%) SAP ERP
5 1 (0.30%) SAP FI
5 1 (0.30%) SAP FI/CO
5 1 (0.30%) SAP SD
5 1 (0.30%) SystmOne
Cloud Services
1 25 (7.46%) Office 365
2 7 (2.09%) GitHub
3 5 (1.49%) G Suite
4 3 (0.90%) Amazon AWS
4 3 (0.90%) Microsoft Azure
5 1 (0.30%) OneDrive
5 1 (0.30%) SaaS
Communications & Networking
1 29 (8.66%) DNS
2 28 (8.36%) DHCP
3 21 (6.27%) TCP/IP
4 20 (5.97%) VPN
5 17 (5.07%) Firewall
5 17 (5.07%) LAN
5 17 (5.07%) SAN
5 17 (5.07%) WAN
6 10 (2.99%) Fibre Channel
6 10 (2.99%) Internet
6 10 (2.99%) iSCSI
6 10 (2.99%) NAS
7 7 (2.09%) VoIP
8 6 (1.79%) Cisco Nexus
8 6 (1.79%) Wireless
9 5 (1.49%) Skype
10 4 (1.19%) Broadband
10 4 (1.19%) FTP
10 4 (1.19%) ISDN
10 4 (1.19%) Network Security
Database & Business Intelligence
1 30 (8.96%) SQL Server
2 8 (2.39%) SQL Server Integration Services
3 6 (1.79%) Data Warehouse
3 6 (1.79%) Relational Database
4 5 (1.49%) RDBMS
4 5 (1.49%) SQL Server 2012
5 4 (1.19%) Crystal Reports
6 3 (0.90%) Oracle BI EE
7 1 (0.30%) DataStage
7 1 (0.30%) DB2
7 1 (0.30%) Enterprise Data Warehouse
7 1 (0.30%) Informix
7 1 (0.30%) MongoDB
7 1 (0.30%) PostgreSQL
7 1 (0.30%) Power BI
7 1 (0.30%) QualityStage
7 1 (0.30%) SQL Server Analysis Services
Development Applications
1 7 (2.09%) GitLab
1 7 (2.09%) JIRA
2 3 (0.90%) Jenkins
2 3 (0.90%) Robot Framework
3 2 (0.60%) MSI
3 2 (0.60%) Visual Studio
3 2 (0.60%) WinDbg
4 1 (0.30%) IDA Disassembler
4 1 (0.30%) Subversion
General
1 41 (12.24%) Retail
2 28 (8.36%) Finance
3 9 (2.69%) Law
3 9 (2.69%) Military
3 9 (2.69%) Telecoms
4 7 (2.09%) Legal
5 6 (1.79%) Banking
6 5 (1.49%) Games
7 3 (0.90%) Billing
8 2 (0.60%) Advertising
8 2 (0.60%) Back Office
8 2 (0.60%) Financial Institution
8 2 (0.60%) Pharmaceutical
9 1 (0.30%) Local Government
9 1 (0.30%) Manufacturing
9 1 (0.30%) Publishing
9 1 (0.30%) Spanish Language
Job Titles
1 131 (39.10%) Analyst
2 77 (22.99%) Service Analyst
3 63 (18.81%) Service Desk Analyst
4 25 (7.46%) Architect
5 22 (6.57%) 1st Line Service Desk Analyst
6 21 (6.27%) Service Manager
6 21 (6.27%) Support Engineer
7 16 (4.78%) Support Analyst
8 13 (3.88%) Developer
9 12 (3.58%) Applications Support
9 12 (3.58%) IT Analyst
9 12 (3.58%) Technical Architect
10 11 (3.28%) Configuration Analyst
10 11 (3.28%) Data Analyst
10 11 (3.28%) Infrastructure Engineer
11 10 (2.99%) 1st Line Support
11 10 (2.99%) Configuration Management Analyst
11 10 (2.99%) Consultant
11 10 (2.99%) Delivery Manager
11 10 (2.99%) Network Engineer
Libraries, Frameworks & Software Standards
1 9 (2.69%) .NET
1 9 (2.69%) Web Services
2 8 (2.39%) REST
2 8 (2.39%) SOAP
3 4 (1.19%) Middleware
3 4 (1.19%) XML
4 3 (0.90%) J2EE
5 2 (0.60%) .NET Framework
5 2 (0.60%) SAP PI
5 2 (0.60%) XSLT
6 1 (0.30%) AngularJS
6 1 (0.30%) HTML
6 1 (0.30%) HTML5
6 1 (0.30%) JSON
6 1 (0.30%) XML Schema
Miscellaneous
1 49 (14.63%) Management Information System
2 29 (8.66%) Data Centre
3 24 (7.16%) Analytical Skills
4 12 (3.58%) CMDB
4 12 (3.58%) Replication
5 10 (2.99%) Clustering
5 10 (2.99%) NHS
6 9 (2.69%) Computer Science
7 7 (2.09%) Blackberry
8 6 (1.79%) Client/Server
8 6 (1.79%) Virtual Team
9 5 (1.49%) iPad
9 5 (1.49%) RSA SecurID
10 4 (1.19%) Mobile App
11 3 (0.90%) iPhone
11 3 (0.90%) Wiki
12 2 (0.60%) FMCG
12 2 (0.60%) PMI
12 2 (0.60%) Video Conferencing
13 1 (0.30%) EPoS
Operating Systems
1 118 (35.22%) Windows
2 36 (10.75%) Windows Server
3 17 (5.07%) Windows Server 2012
4 16 (4.78%) Linux
5 14 (4.18%) Windows Server 2008
6 11 (3.28%) Windows 7
7 8 (2.39%) Windows 8
8 7 (2.09%) Windows Server 2003
9 5 (1.49%) Unix
9 5 (1.49%) Windows Vista
9 5 (1.49%) Windows XP
10 4 (1.19%) Red Hat Enterprise Linux
10 4 (1.19%) Windows 10
11 1 (0.30%) AIX
11 1 (0.30%) Android
11 1 (0.30%) Apple iOS
11 1 (0.30%) Solaris
Processes & Methodologies
1 51 (15.22%) Service Delivery
2 48 (14.33%) Service Management
3 47 (14.03%) Problem Management
4 41 (12.24%) Incident Management
5 35 (10.45%) ITSM
6 32 (9.55%) Change Management
7 29 (8.66%) Project Management
8 25 (7.46%) PRINCE2
9 23 (6.87%) ITIL V3
10 22 (6.57%) Configuration Management
11 21 (6.27%) Agile Software Development
11 21 (6.27%) Mathematics
12 20 (5.97%) Information Security
13 19 (5.67%) Service Design
14 18 (5.37%) Business Continuity
14 18 (5.37%) E-Commerce
15 17 (5.07%) Information Management
16 15 (4.48%) Process Improvement
16 15 (4.48%) Security Architecture
17 13 (3.88%) Data Management
Programming Languages
1 42 (12.54%) SQL
2 35 (10.45%) Java
3 19 (5.67%) C
4 13 (3.88%) PowerShell
5 10 (2.99%) VBScript
6 9 (2.69%) Python
7 8 (2.39%) Perl
8 7 (2.09%) Ruby
9 6 (1.79%) PHP
9 6 (1.79%) PL/SQL
10 2 (0.60%) C#
11 1 (0.30%) C++
11 1 (0.30%) JavaScript
11 1 (0.30%) Shell Script
11 1 (0.30%) XQuery
Qualifications
1 59 (17.61%) ITIL Certification
2 46 (13.73%) Degree
3 34 (10.15%) Security Cleared
4 24 (7.16%) MCP
4 24 (7.16%) SC Cleared
5 23 (6.87%) Microsoft Certification
6 19 (5.67%) MCSE
7 13 (3.88%) MCSA
7 13 (3.88%) VMware Certified Professional (VCP)
8 12 (3.58%) CISSP
9 10 (2.99%) Cisco Certification
9 10 (2.99%) VERITAS Certified Professional (VCP)
10 9 (2.69%) CISA
11 8 (2.39%) CISM
11 8 (2.39%) PRINCE2 Practitioner
12 7 (2.09%) CCNA
13 6 (1.79%) DV Cleared
14 4 (1.19%) DBS Check
14 4 (1.19%) ITIL Foundation Certificate
15 2 (0.60%) CRISC
Quality Assurance & Compliance
1 43 (12.84%) SLA
2 15 (4.48%) PCI DSS
3 14 (4.18%) COBIT
4 13 (3.88%) QA
5 11 (3.28%) GDPR
5 11 (3.28%) ISO/IEC 27001
6 10 (2.99%) Def Stans
6 10 (2.99%) PMO
7 9 (2.69%) ISO 9001
8 7 (2.09%) COSO
9 3 (0.90%) PMBOK
10 2 (0.60%) GxP
10 2 (0.60%) ISO/IEC 20000
11 1 (0.30%) Data Quality
11 1 (0.30%) Disclosure Scotland
11 1 (0.30%) HMG Security Policy Framework
11 1 (0.30%) ISO 22301
11 1 (0.30%) JSP 440
System Software
1 81 (24.18%) Active Directory
2 34 (10.15%) VMware Infrastructure
3 16 (4.78%) Hyper-V
4 14 (4.18%) Terminal Services
5 13 (3.88%) VMware ESXi
6 9 (2.69%) vSphere
6 9 (2.69%) XenApp
7 2 (0.60%) Microsoft App-V
7 2 (0.60%) Virtual Desktop
7 2 (0.60%) Virtual Machines
8 1 (0.30%) EMC RecoverPoint
Systems Management
1 22 (6.57%) SCCM
2 13 (3.88%) SCOM
3 12 (3.58%) NetBackup
4 10 (2.99%) Backup Exec
4 10 (2.99%) HP Data Protector
4 10 (2.99%) Microsoft Clustering
4 10 (2.99%) Norton AntiVirus
5 7 (2.09%) Ansible
6 5 (1.49%) vCenter Server
7 4 (1.19%) DameWare
7 4 (1.19%) Nagios
8 3 (0.90%) SolarWinds Orion
9 2 (0.60%) Cisco CUCM
9 2 (0.60%) Cisco UCCX
9 2 (0.60%) Nessus
9 2 (0.60%) WMI
10 1 (0.30%) Cacti
10 1 (0.30%) EMC NetWorker
10 1 (0.30%) McAfee ePO
10 1 (0.30%) Single Sign-On
Vendors
1 119 (35.52%) Microsoft
2 46 (13.73%) Cisco
3 42 (12.54%) VMware
4 37 (11.04%) Citrix
5 34 (10.15%) NetApp
6 24 (7.16%) HP
7 18 (5.37%) SAP
8 16 (4.78%) Remedy
8 16 (4.78%) SolarWinds
9 14 (4.18%) ServiceNow
10 13 (3.88%) 3PAR
10 13 (3.88%) BMC
10 13 (3.88%) IBM
11 12 (3.58%) Dell
12 11 (3.28%) CommVault
12 11 (3.28%) Oracle
12 11 (3.28%) Symantec
13 10 (2.99%) EqualLogic
13 10 (2.99%) Veritas
14 8 (2.39%) Atlassian