Period
to 20 July 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 12 29 14
Rank change year-on-year +17 -15 -2
Contract jobs citing ITIL 376 295 411
As % of all contract IT jobs advertised in the East of England 7.89% 6.32% 7.92%
As % of the Processes & Methodologies category 9.39% 7.46% 9.67%
Number of daily rates quoted 190 172 264
East of England median daily rate £343 £348 £350
Median daily rate % change year-on-year -1.44% -0.71% -
10th Percentile £135 £135 £142
90th Percentile £525 £500 £500
England median daily rate £410 £400 £375
% change year-on-year +2.50% +6.67% +3.45%
Number of hourly rates quoted 52 38 36
East of England median hourly rate £15.13 £16.00 £20.00
Median hourly rate % change year-on-year -5.47% -20.00% +48.15%
10th Percentile £12.29 £10.76 £9.00
90th Percentile £21.33 £35.90 £41.24
England median hourly rate £15.50 £15.50 £18.00
% change year-on-year - -13.89% +12.78%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4,004 3,952 4,252
As % of all contract IT jobs advertised in the East of England 84.03% 84.63% 81.91%
Number of daily rates quoted 2,269 2,344 2,496
East of England median daily rate £435 £425 £413
Median daily rate % change year-on-year +2.35% +3.03% +6.45%
10th Percentile £231 £231 £240
90th Percentile £588 £575 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 252 256 290
East of England median hourly rate £17.50 £30.00 £22.50
Median hourly rate % change year-on-year -41.67% +33.33% -
10th Percentile £11.39 £12.13 £12.88
90th Percentile £47.50 £50.30 £47.05
England median hourly rate £22.50 £24.50 £23.50
% change year-on-year -8.16% +4.26% +11.90%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 20 July 2018.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 20 July 2018.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +23 96 £463 +54.17% 17
Hertfordshire +12 95 £240 -31.18% 30
Bedfordshire +4 79 £355 -5.96% 12
Essex +2 47 £459 +14.69% 12
Norfolk +9 27 £208 -27.83% 4
East Anglia +7 20 £550 +129.17%
Suffolk -22 12 £140 -56.59% 4
ITIL
England

For the 6 months to 20 July 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ITIL.

1 122 (32.45%) Microsoft
2 120 (31.91%) Windows
3 114 (30.32%) Service Management
4 77 (20.48%) Active Directory
5 63 (16.76%) Incident Management
6 62 (16.49%) Management Information System
7 61 (16.22%) Microsoft Office
8 57 (15.16%) Change Management
8 57 (15.16%) Problem Management
9 55 (14.63%) Service Delivery
10 52 (13.83%) VMware
10 52 (13.83%) Data Centre
11 51 (13.56%) Problem-Solving
12 49 (13.03%) ITSM
12 49 (13.03%) Cisco
13 47 (12.50%) Retail
14 43 (11.44%) ITIL V3
15 42 (11.17%) Windows Server
15 42 (11.17%) SQL
16 40 (10.64%) Security Cleared
17 39 (10.37%) Agile Software Development
18 37 (9.84%) MCP
19 36 (9.57%) Configuration Management
19 36 (9.57%) Finance
19 36 (9.57%) Degree
20 35 (9.31%) ITIL Certification
20 35 (9.31%) NetApp
21 34 (9.04%) VMware Infrastructure
22 32 (8.51%) Citrix
22 32 (8.51%) Linux

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (5.59%) MS Exchange
2 20 (5.32%) SharePoint
3 8 (2.13%) Confluence
4 6 (1.60%) Skype for Business
5 5 (1.33%) Exchange Server 2010
5 5 (1.33%) WebSphere
6 4 (1.06%) IIS
7 2 (0.53%) CMS
7 2 (0.53%) Exchange Server 2003
7 2 (0.53%) Exchange Server 2013
7 2 (0.53%) OpenStack
7 2 (0.53%) SharePoint 2013
7 2 (0.53%) WebSphere Application Server
8 1 (0.27%) GroupWise
8 1 (0.27%) IBM HTTP Server
8 1 (0.27%) IBM Notes
8 1 (0.27%) MQSeries
8 1 (0.27%) Tomcat
Applications
1 61 (16.22%) Microsoft Office
2 15 (3.99%) Microsoft Excel
3 14 (3.72%) Microsoft PowerPoint
4 4 (1.06%) Microsoft Project
4 4 (1.06%) MS Visio
Business Applications
1 1 (0.27%) Dynamics AX
1 1 (0.27%) Dynamics CRM
1 1 (0.27%) Oracle Payroll
1 1 (0.27%) Payment Gateway
1 1 (0.27%) Remedy ITSM
1 1 (0.27%) Servitor
Cloud Services
1 25 (6.65%) Microsoft Azure
2 20 (5.32%) Office 365
3 12 (3.19%) Amazon AWS
4 11 (2.93%) GitHub
5 8 (2.13%) IaaS
6 5 (1.33%) Azure Active Directory
6 5 (1.33%) SaaS
7 4 (1.06%) Akamai
8 3 (0.80%) PaaS
9 1 (0.27%) Cloud Computing
9 1 (0.27%) OneDrive
9 1 (0.27%) Yammer
Communications & Networking
1 27 (7.18%) LAN
2 26 (6.91%) WAN
3 25 (6.65%) DNS
4 22 (5.85%) DHCP
5 19 (5.05%) Firewall
6 17 (4.52%) SSL
7 14 (3.72%) FTP
8 13 (3.46%) TCP/IP
9 9 (2.39%) Internet
9 9 (2.39%) SAN
9 9 (2.39%) VoIP
10 8 (2.13%) HTTP
10 8 (2.13%) SMTP
11 7 (1.86%) Wireless
12 5 (1.33%) VPN
13 4 (1.06%) BIG-IP
13 4 (1.06%) Fibre Channel
13 4 (1.06%) iSCSI
13 4 (1.06%) NAS
13 4 (1.06%) Wi-Fi
Database & Business Intelligence
1 20 (5.32%) SQL Server
2 11 (2.93%) DB2
3 9 (2.39%) DataStage
3 9 (2.39%) Informix
3 9 (2.39%) PostgreSQL
3 9 (2.39%) QualityStage
4 6 (1.60%) Power BI
5 5 (1.33%) Big Data
5 5 (1.33%) SQL Server Integration Services
6 4 (1.06%) IBM InfoSphere
7 2 (0.53%) Crystal Reports
7 2 (0.53%) Hadoop
7 2 (0.53%) Relational Database
8 1 (0.27%) Azure SQL Database
8 1 (0.27%) Data Warehouse
8 1 (0.27%) MS Access
8 1 (0.27%) OLTP
8 1 (0.27%) Oracle Reports
8 1 (0.27%) RDBMS
8 1 (0.27%) SQL Server 2008
Development Applications
1 15 (3.99%) GitLab
2 11 (2.93%) JIRA
3 6 (1.60%) Jenkins
4 5 (1.33%) Git (software)
5 4 (1.06%) git-flow
6 2 (0.53%) AdminStudio
6 2 (0.53%) Team Foundation Server
6 2 (0.53%) Visual Studio
6 2 (0.53%) Visual Studio Code
7 1 (0.27%) Cucumber
7 1 (0.27%) IDA Disassembler
7 1 (0.27%) Selenium
General
1 47 (12.50%) Retail
2 36 (9.57%) Finance
3 17 (4.52%) Law
4 14 (3.72%) Telecoms
5 13 (3.46%) Legal
6 10 (2.66%) Military
6 10 (2.66%) Pharmaceutical
7 6 (1.60%) Advertising
8 4 (1.06%) Local Government
9 3 (0.80%) Manufacturing
10 2 (0.53%) Games
10 2 (0.53%) Marketing
11 1 (0.27%) Electronics
11 1 (0.27%) Publishing
Job Titles
1 124 (32.98%) Analyst
2 65 (17.29%) Service Analyst
3 57 (15.16%) Service Desk Analyst
4 39 (10.37%) Architect
5 31 (8.24%) Service Manager
6 22 (5.85%) Administrator
7 21 (5.59%) Support Engineer
8 15 (3.99%) Developer
8 15 (3.99%) Infrastructure Analyst
8 15 (3.99%) Operations Analyst
8 15 (3.99%) Project Manager
8 15 (3.99%) Service Design Manager
9 14 (3.72%) Infrastructure Operations Analyst
9 14 (3.72%) Service Transition Manager
9 14 (3.72%) Transition Manager
10 13 (3.46%) Infrastructure Architect
10 13 (3.46%) IT Analyst
10 13 (3.46%) Support Analyst
10 13 (3.46%) Technical Architect
11 11 (2.93%) Systems Administrator
Libraries, Frameworks & Software Standards
1 12 (3.19%) XML
2 9 (2.39%) XML Schema
3 7 (1.86%) Web Services
4 5 (1.33%) Middleware
5 4 (1.06%) .NET
6 3 (0.80%) CSS
6 3 (0.80%) IBM Integration Bus
6 3 (0.80%) LDAP
6 3 (0.80%) OAuth
6 3 (0.80%) REST
6 3 (0.80%) SAML
6 3 (0.80%) Software Packaging
7 2 (0.53%) ASP.NET
7 2 (0.53%) CAML
7 2 (0.53%) COM
7 2 (0.53%) HTML
7 2 (0.53%) jQuery
7 2 (0.53%) WebSphere MQ
8 1 (0.27%) EJB
8 1 (0.27%) SOAP
Miscellaneous
1 62 (16.49%) Management Information System
2 52 (13.83%) Data Centre
3 22 (5.85%) Analytical Skills
4 19 (5.05%) CMDB
5 18 (4.79%) Self-Motivation
6 10 (2.66%) Clustering
7 7 (1.86%) Computer Science
8 6 (1.60%) NHS
8 6 (1.60%) Virtual Team
9 5 (1.33%) Client/Server
9 5 (1.33%) EPoS
9 5 (1.33%) iPad
9 5 (1.33%) Mainframe
10 4 (1.06%) PKI
10 4 (1.06%) Replication
10 4 (1.06%) Smartcard
11 3 (0.80%) Video Conferencing
11 3 (0.80%) Wiki
12 2 (0.53%) Greenfield Project
12 2 (0.53%) iPhone
Operating Systems
1 120 (31.91%) Windows
2 42 (11.17%) Windows Server
3 32 (8.51%) Linux
4 25 (6.65%) Windows Server 2008
5 22 (5.85%) Windows 7
6 19 (5.05%) Windows Server 2012
7 15 (3.99%) Red Hat Enterprise Linux
8 9 (2.39%) Windows 10
9 5 (1.33%) Unix
9 5 (1.33%) Windows 8
10 4 (1.06%) Solaris
10 4 (1.06%) Windows Server 2003
10 4 (1.06%) Windows XP
11 3 (0.80%) HPUX
11 3 (0.80%) Windows Vista
11 3 (0.80%) zOS
12 2 (0.53%) AIX
12 2 (0.53%) Android
12 2 (0.53%) Apple iOS
12 2 (0.53%) SUSE
Processes & Methodologies
1 114 (30.32%) Service Management
2 63 (16.76%) Incident Management
3 57 (15.16%) Change Management
3 57 (15.16%) Problem Management
4 55 (14.63%) Service Delivery
5 51 (13.56%) Problem-Solving
6 49 (13.03%) ITSM
7 43 (11.44%) ITIL V3
8 39 (10.37%) Agile Software Development
9 36 (9.57%) Configuration Management
10 31 (8.24%) Service Design
11 25 (6.65%) Data Management
12 24 (6.38%) Business Continuity
12 24 (6.38%) Mathematics
13 23 (6.12%) PRINCE2
14 22 (5.85%) Project Management
15 20 (5.32%) Stakeholder Management
16 18 (4.79%) Disaster Recovery
17 16 (4.26%) Migration
17 16 (4.26%) TOGAF
Programming Languages
1 42 (11.17%) SQL
2 21 (5.59%) C
3 16 (4.26%) Java
4 14 (3.72%) Perl
5 13 (3.46%) PowerShell
6 12 (3.19%) Python
7 11 (2.93%) Ruby
8 5 (1.33%) VBScript
9 4 (1.06%) Bash Shell
10 3 (0.80%) C#
10 3 (0.80%) JavaScript
10 3 (0.80%) Korn
10 3 (0.80%) PHP
10 3 (0.80%) Shell Script
11 2 (0.53%) JCL
11 2 (0.53%) T-SQL
12 1 (0.27%) VB.NET
12 1 (0.27%) VBA
Qualifications
1 40 (10.64%) Security Cleared
2 37 (9.84%) MCP
3 36 (9.57%) Degree
4 35 (9.31%) ITIL Certification
5 31 (8.24%) SC Cleared
6 22 (5.85%) Microsoft Certification
7 14 (3.72%) Cisco Certification
7 14 (3.72%) MCSE
8 13 (3.46%) MCSA
9 8 (2.13%) CCNA
10 6 (1.60%) ITIL Foundation Certificate
11 5 (1.33%) A+ Certification
11 5 (1.33%) CCENT
11 5 (1.33%) CISSP
11 5 (1.33%) VMware Certified Professional (VCP)
12 4 (1.06%) CISA
12 4 (1.06%) PMI Certification
12 4 (1.06%) PRINCE2 Practitioner
13 3 (0.80%) MCITP
13 3 (0.80%) PMP
Quality Assurance & Compliance
1 31 (8.24%) SLA
2 17 (4.52%) GDPR
3 16 (4.26%) COBIT
4 14 (3.72%) PCI DSS
5 12 (3.19%) QA
6 11 (2.93%) COSO
6 11 (2.93%) Data Quality
7 10 (2.66%) Def Stans
7 10 (2.66%) ISO 9001
8 6 (1.60%) PMO
9 5 (1.33%) ISO/IEC 27001
10 2 (0.53%) ISO 13485
10 2 (0.53%) ISO/IEC 20000
11 1 (0.27%) GxP
11 1 (0.27%) HL7
11 1 (0.27%) Sarbanes-Oxley
System Software
1 77 (20.48%) Active Directory
2 34 (9.04%) VMware Infrastructure
3 14 (3.72%) Squid
4 11 (2.93%) Hyper-V
4 11 (2.93%) VMware ESXi
5 5 (1.33%) Terminal Services
5 5 (1.33%) XenApp
6 4 (1.06%) Virtual Desktop
7 3 (0.80%) Active Directory Lightweight Directory Services
8 2 (0.53%) Microsoft App-V
9 1 (0.27%) Ceph
9 1 (0.27%) Docker
9 1 (0.27%) EMC RecoverPoint
9 1 (0.27%) FreeRADIUS
9 1 (0.27%) vSphere
9 1 (0.27%) XenDesktop
Systems Management
1 21 (5.59%) Ansible
2 13 (3.46%) SCOM
3 11 (2.93%) SCCM
4 9 (2.39%) WSUS
5 6 (1.60%) Backup Exec
5 6 (1.60%) Terraform
6 5 (1.33%) NetBackup
7 4 (1.06%) HP Data Protector
7 4 (1.06%) Microsoft Clustering
7 4 (1.06%) Single Sign-On
7 4 (1.06%) SolarWinds Orion
8 3 (0.80%) Forefront Identity Manager
8 3 (0.80%) Norton AntiVirus
8 3 (0.80%) Stealthwatch
9 2 (0.53%) Microsoft Intune
10 1 (0.27%) DameWare
10 1 (0.27%) EMC NetWorker
10 1 (0.27%) Opscode Chef
10 1 (0.27%) Puppet
10 1 (0.27%) Tivoli
Vendors
1 122 (32.45%) Microsoft
2 52 (13.83%) VMware
3 49 (13.03%) Cisco
4 35 (9.31%) NetApp
5 32 (8.51%) Citrix
6 31 (8.24%) HP
7 18 (4.79%) Oracle
8 14 (3.72%) Dell
8 14 (3.72%) IBM
9 12 (3.19%) Atlassian
10 10 (2.66%) ServiceNow
11 9 (2.39%) Teradata
12 8 (2.13%) SolarWinds
13 7 (1.86%) Sun
14 6 (1.60%) 3PAR
14 6 (1.60%) BMC
14 6 (1.60%) EMC
14 6 (1.60%) Remedy
15 5 (1.33%) Cloudera
15 5 (1.33%) Symantec