Period
to 21 April 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 19 28 12
Rank change year-on-year +9 -16 +1
Contract jobs citing ITIL 323 258 428
As % of all contract IT jobs advertised in the East of England 7.27% 5.91% 8.49%
As % of the Processes & Methodologies category 8.60% 7.05% 10.55%
Number of daily rates quoted 180 139 249
East of England median daily rate £315 £325 £360
Median daily rate % change year-on-year -3.08% -9.72% +6.27%
10th Percentile £130 £150 £174
90th Percentile £499 £478 £525
England median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 53 29 41
East of England median hourly rate £14.27 £16.00 £15.00
Median hourly rate % change year-on-year -10.81% +6.67% +7.14%
10th Percentile £10.18 £10.93 £8.75
90th Percentile £26.28 £38.75 £44.97
England median hourly rate £15.50 £15.50 £16.50
% change year-on-year - -6.06% +6.45%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 3,754 3,662 4,057
As % of all contract IT jobs advertised in the East of England 84.53% 83.89% 80.46%
Number of daily rates quoted 2,107 2,181 2,397
East of England median daily rate £438 £405 £413
Median daily rate % change year-on-year +8.02% -1.82% +3.13%
10th Percentile £240 £225 £250
90th Percentile £588 £575 £575
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 225 262 314
East of England median hourly rate £19.00 £34.00 £26.19
Median hourly rate % change year-on-year -44.12% +29.82% +4.76%
10th Percentile £11.43 £13.00 £13.00
90th Percentile £47.40 £47.73 £50.75
England median hourly rate £22.50 £25.00 £23.00
% change year-on-year -10.00% +8.70% +10.71%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 21 April 2018.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 21 April 2018.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 21 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +14 95 £262 -9.04% 26
Cambridgeshire +23 94 £438 +45.83% 27
Bedfordshire +2 73 £315 +1.61% 11
Norfolk -11 21 £154 -57.59% 5
Essex -25 21 £450 +12.50% 11
East Anglia - 10 - -
Suffolk -5 9 £250 -28.06% 10
ITIL
England

For the 6 months to 21 April 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ITIL.

1 120 (37.15%) Microsoft
2 114 (35.29%) Windows
3 77 (23.84%) Service Management
4 71 (21.98%) Active Directory
5 67 (20.74%) Microsoft Office
6 58 (17.96%) Incident Management
7 55 (17.03%) Management Information System
8 54 (16.72%) Cisco
9 48 (14.86%) ITIL Certification
9 48 (14.86%) Service Delivery
9 48 (14.86%) Degree
9 48 (14.86%) Retail
10 47 (14.55%) Problem Management
11 46 (14.24%) Problem-Solving
12 45 (13.93%) Change Management
12 45 (13.93%) VMware
13 44 (13.62%) Security Cleared
14 41 (12.69%) ITSM
15 39 (12.07%) MCP
16 38 (11.76%) SQL
16 38 (11.76%) HP
16 38 (11.76%) VMware Infrastructure
17 37 (11.46%) Data Centre
18 36 (11.15%) NetApp
19 35 (10.84%) Citrix
20 33 (10.22%) Windows Server
21 32 (9.91%) SLA
21 32 (9.91%) SC Cleared
22 29 (8.98%) Agile Software Development
22 29 (8.98%) Configuration Management

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (5.26%) MS Exchange
2 12 (3.72%) SharePoint
3 9 (2.79%) Skype for Business
4 4 (1.24%) WebSphere
5 2 (0.62%) CMS
5 2 (0.62%) Exchange Server 2010
6 1 (0.31%) Apache
6 1 (0.31%) IIS
6 1 (0.31%) JBoss
6 1 (0.31%) WebLogic
6 1 (0.31%) WebSphere Application Server
Applications
1 67 (20.74%) Microsoft Office
2 26 (8.05%) Microsoft Excel
3 22 (6.81%) Microsoft PowerPoint
4 6 (1.86%) MS Visio
5 1 (0.31%) Acrobat
5 1 (0.31%) AutoCAD
Business Applications
1 9 (2.79%) Remedy ITSM
2 6 (1.86%) Payment Gateway
3 3 (0.93%) Remedy AR System
4 1 (0.31%) assyst
4 1 (0.31%) Dynamics AX
4 1 (0.31%) Dynamics CRM
4 1 (0.31%) SAP FSCM
4 1 (0.31%) SAP MM
4 1 (0.31%) Servitor
Cloud Services
1 22 (6.81%) Office 365
2 7 (2.17%) GitHub
3 6 (1.86%) Microsoft Azure
4 4 (1.24%) Amazon AWS
5 1 (0.31%) Azure Active Directory
5 1 (0.31%) G Suite
5 1 (0.31%) OneDrive
5 1 (0.31%) SaaS
Communications & Networking
1 22 (6.81%) LAN
1 22 (6.81%) WAN
2 21 (6.50%) Firewall
3 18 (5.57%) DHCP
3 18 (5.57%) DNS
3 18 (5.57%) VPN
4 17 (5.26%) TCP/IP
5 13 (4.02%) SAN
6 10 (3.10%) VoIP
7 9 (2.79%) FTP
8 8 (2.48%) Internet
8 8 (2.48%) SSL
9 6 (1.86%) Fibre Channel
9 6 (1.86%) HTTP
9 6 (1.86%) iSCSI
9 6 (1.86%) NAS
9 6 (1.86%) SMTP
9 6 (1.86%) Wireless
10 5 (1.55%) Cisco Nexus
10 5 (1.55%) Wi-Fi
Database & Business Intelligence
1 14 (4.33%) SQL Server
2 9 (2.79%) DataStage
2 9 (2.79%) DB2
2 9 (2.79%) Informix
2 9 (2.79%) PostgreSQL
2 9 (2.79%) QualityStage
3 4 (1.24%) IBM InfoSphere
4 3 (0.93%) Data Warehouse
4 3 (0.93%) RDBMS
4 3 (0.93%) Relational Database
4 3 (0.93%) SQL Server 2012
4 3 (0.93%) SQL Server Integration Services
5 2 (0.62%) Power BI
6 1 (0.31%) MongoDB
Development Applications
1 7 (2.17%) GitLab
1 7 (2.17%) JIRA
2 4 (1.24%) Jenkins
3 2 (0.62%) MSI
3 2 (0.62%) Visual Studio
3 2 (0.62%) WinDbg
4 1 (0.31%) Cucumber
4 1 (0.31%) Git (software)
4 1 (0.31%) IDA Disassembler
4 1 (0.31%) Selenium
General
1 48 (14.86%) Retail
2 25 (7.74%) Finance
3 15 (4.64%) Military
3 15 (4.64%) Telecoms
4 11 (3.41%) Law
5 8 (2.48%) Pharmaceutical
6 7 (2.17%) Advertising
7 6 (1.86%) Legal
8 3 (0.93%) Banking
8 3 (0.93%) Games
8 3 (0.93%) Local Government
8 3 (0.93%) Manufacturing
9 2 (0.62%) Back Office
9 2 (0.62%) Billing
9 2 (0.62%) Publishing
10 1 (0.31%) Financial Institution
10 1 (0.31%) Marketing
10 1 (0.31%) Spanish Language
Job Titles
1 130 (40.25%) Analyst
2 75 (23.22%) Service Analyst
3 62 (19.20%) Service Desk Analyst
4 37 (11.46%) Architect
5 20 (6.19%) Service Manager
5 20 (6.19%) Support Engineer
6 19 (5.88%) 1st Line Service Desk Analyst
7 18 (5.57%) Support Analyst
8 17 (5.26%) Configuration Analyst
8 17 (5.26%) Developer
9 16 (4.95%) Configuration Management Analyst
10 15 (4.64%) Data Analyst
11 14 (4.33%) Technical Architect
12 12 (3.72%) Network Engineer
13 10 (3.10%) IT Analyst
13 10 (3.10%) Solutions Architect
14 9 (2.79%) Operations Analyst
14 9 (2.79%) Security Architect
14 9 (2.79%) Service Transition Manager
14 9 (2.79%) Technical Support
Libraries, Frameworks & Software Standards
1 13 (4.02%) XML
2 9 (2.79%) XML Schema
3 6 (1.86%) .NET
3 6 (1.86%) Middleware
4 4 (1.24%) REST
5 3 (0.93%) IBM Integration Bus
5 3 (0.93%) Web Services
6 2 (0.62%) .NET Framework
6 2 (0.62%) SOAP
7 1 (0.31%) AngularJS
7 1 (0.31%) EJB
7 1 (0.31%) Gherkin
7 1 (0.31%) HTML
7 1 (0.31%) HTML5
7 1 (0.31%) Java EE
7 1 (0.31%) JAX-RS
7 1 (0.31%) JAX-WS
7 1 (0.31%) JSON
7 1 (0.31%) OAuth
7 1 (0.31%) XSL
Miscellaneous
1 55 (17.03%) Management Information System
2 37 (11.46%) Data Centre
3 28 (8.67%) Self-Motivation
4 22 (6.81%) Analytical Skills
5 20 (6.19%) CMDB
6 10 (3.10%) Computer Science
6 10 (3.10%) NHS
7 7 (2.17%) Clustering
8 6 (1.86%) Replication
8 6 (1.86%) Virtual Team
9 5 (1.55%) Client/Server
10 4 (1.24%) iPad
10 4 (1.24%) Mobile App
11 3 (0.93%) EPoS
12 2 (0.62%) Driving Licence
12 2 (0.62%) FMCG
12 2 (0.62%) PKI
12 2 (0.62%) Video Conferencing
13 1 (0.31%) Enterprise Cloud
13 1 (0.31%) VxBlock/Vblock
Operating Systems
1 114 (35.29%) Windows
2 33 (10.22%) Windows Server
3 26 (8.05%) Linux
4 18 (5.57%) Windows Server 2012
5 17 (5.26%) Windows Server 2008
6 9 (2.79%) Red Hat Enterprise Linux
6 9 (2.79%) Windows 7
7 6 (1.86%) Windows 8
8 5 (1.55%) Windows 10
8 5 (1.55%) Windows Server 2003
8 5 (1.55%) Windows Vista
9 4 (1.24%) Unix
9 4 (1.24%) Windows XP
10 2 (0.62%) AIX
10 2 (0.62%) Apple iOS
10 2 (0.62%) Solaris
11 1 (0.31%) Android
11 1 (0.31%) SUSE
Processes & Methodologies
1 77 (23.84%) Service Management
2 58 (17.96%) Incident Management
3 48 (14.86%) Service Delivery
4 47 (14.55%) Problem Management
5 46 (14.24%) Problem-Solving
6 45 (13.93%) Change Management
7 41 (12.69%) ITSM
8 29 (8.98%) Agile Software Development
8 29 (8.98%) Configuration Management
9 25 (7.74%) Data Management
9 25 (7.74%) Mathematics
10 23 (7.12%) ITIL V3
10 23 (7.12%) Service Design
11 21 (6.50%) Information Security
12 20 (6.19%) Project Management
13 19 (5.88%) Information Management
14 18 (5.57%) SDLC
15 17 (5.26%) Business Continuity
15 17 (5.26%) Process Improvement
16 15 (4.64%) PDM
Programming Languages
1 38 (11.76%) SQL
2 25 (7.74%) C
2 25 (7.74%) Java
3 10 (3.10%) PowerShell
4 9 (2.79%) Python
5 7 (2.17%) Perl
5 7 (2.17%) Ruby
6 6 (1.86%) PHP
6 6 (1.86%) VBScript
7 2 (0.62%) C#
8 1 (0.31%) JavaScript
8 1 (0.31%) PL/SQL
8 1 (0.31%) T-SQL
Qualifications
1 48 (14.86%) Degree
1 48 (14.86%) ITIL Certification
2 44 (13.62%) Security Cleared
3 39 (12.07%) MCP
4 32 (9.91%) SC Cleared
5 23 (7.12%) Microsoft Certification
6 18 (5.57%) Cisco Certification
7 15 (4.64%) MCSE
8 12 (3.72%) CCNA
9 11 (3.41%) MCSA
10 9 (2.79%) VMware Certified Professional (VCP)
11 7 (2.17%) DV Cleared
12 6 (1.86%) CCENT
12 6 (1.86%) CISSP
12 6 (1.86%) ITIL Foundation Certificate
12 6 (1.86%) VERITAS Certified Professional (VCP)
13 5 (1.55%) CISA
13 5 (1.55%) CISM
13 5 (1.55%) PRINCE2 Practitioner
14 4 (1.24%) DBS Check
Quality Assurance & Compliance
1 32 (9.91%) SLA
2 16 (4.95%) Def Stans
2 16 (4.95%) PCI DSS
3 15 (4.64%) COBIT
3 15 (4.64%) ISO 9001
4 12 (3.72%) GDPR
5 11 (3.41%) QA
6 9 (2.79%) COSO
6 9 (2.79%) Data Quality
7 8 (2.48%) ISO/IEC 27001
8 7 (2.17%) PMO
9 2 (0.62%) ISO 13485
9 2 (0.62%) ISO/IEC 20000
10 1 (0.31%) ISO 22301
10 1 (0.31%) JSP 440
System Software
1 71 (21.98%) Active Directory
2 38 (11.76%) VMware Infrastructure
3 12 (3.72%) Hyper-V
4 11 (3.41%) Terminal Services
4 11 (3.41%) VMware ESXi
5 7 (2.17%) Squid
6 6 (1.86%) Virtual Desktop
7 5 (1.55%) XenApp
8 4 (1.24%) vSphere
9 2 (0.62%) Microsoft App-V
10 1 (0.31%) Active Directory Lightweight Directory Services
10 1 (0.31%) EMC RecoverPoint
Systems Management
1 17 (5.26%) SCCM
2 11 (3.41%) SCOM
3 8 (2.48%) NetBackup
4 7 (2.17%) Ansible
5 6 (1.86%) Backup Exec
5 6 (1.86%) HP Data Protector
5 6 (1.86%) Microsoft Clustering
5 6 (1.86%) Norton AntiVirus
6 5 (1.55%) DameWare
6 5 (1.55%) vCenter Server
7 4 (1.24%) Nagios
7 4 (1.24%) SolarWinds Orion
8 2 (0.62%) HP ALM
8 2 (0.62%) Nessus
8 2 (0.62%) Single Sign-On
8 2 (0.62%) WMI
8 2 (0.62%) WSUS
9 1 (0.31%) Consul
9 1 (0.31%) Stealthwatch
9 1 (0.31%) WebSphere Service Registry and Repository
Vendors
1 120 (37.15%) Microsoft
2 54 (16.72%) Cisco
3 45 (13.93%) VMware
4 38 (11.76%) HP
5 36 (11.15%) NetApp
6 35 (10.84%) Citrix
7 15 (4.64%) Dell
7 15 (4.64%) Oracle
8 13 (4.02%) IBM
8 13 (4.02%) Remedy
8 13 (4.02%) SolarWinds
9 11 (3.41%) BMC
9 11 (3.41%) ServiceNow
10 9 (2.79%) 3PAR
10 9 (2.79%) Sun
10 9 (2.79%) Teradata
11 8 (2.48%) Atlassian
12 7 (2.17%) CommVault
12 7 (2.17%) Symantec
13 6 (1.86%) Veritas