Period
to 19 November 2018

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 20 21 20
Rank change year-on-year +1 -1 -6
Contract jobs citing ITIL 368 355 346
As % of all contract IT jobs advertised in the East of England 7.29% 6.99% 7.16%
As % of the Processes & Methodologies category 8.60% 8.28% 8.62%
Number of daily rates quoted 198 219 213
East of England median daily rate £375 £348 £365
Median daily rate % change year-on-year +7.91% -4.79% +4.29%
10th Percentile £157 £130 £131
90th Percentile £554 £525 £500
England median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% -
Number of hourly rates quoted 22 50 42
East of England median hourly rate £15.38 £14.45 £16.50
Median hourly rate % change year-on-year +6.40% -12.42% +17.86%
10th Percentile £11.60 £10.38 £10.55
90th Percentile £27.70 £26.04 £32.40
England median hourly rate £17.00 £15.00 £16.50
% change year-on-year +13.33% -9.09% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4,277 4,286 4,016
As % of all contract IT jobs advertised in the East of England 84.73% 84.40% 83.13%
Number of daily rates quoted 2,529 2,466 2,322
East of England median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25% -
10th Percentile £250 £240 £224
90th Percentile £588 £575 £538
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 218 269 320
East of England median hourly rate £17.71 £30.00 £31.00
Median hourly rate % change year-on-year -40.98% -3.23% +31.91%
10th Percentile £12.53 £11.50 £12.79
90th Percentile £48.75 £49.75 £47.50
England median hourly rate £22.00 £23.32 £23.00
% change year-on-year -5.66% +1.39% +4.55%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 19 November 2018.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 19 November 2018.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +2 89 £375 +11.11% 25
Essex -3 82 £463 -2.63% 12
Cambridgeshire -7 62 £400 -0.62% 27
Bedfordshire -4 56 £388 +19.23% 9
Norfolk +12 38 £275 - 4
East Anglia +5 24 £513 +113.54% 13
Suffolk -11 14 £140 -56.25% 3
ITIL
England

For the 6 months to 19 November 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ITIL.

1 112 (30.43%) Service Management
2 88 (23.91%) Windows
3 76 (20.65%) Microsoft
4 66 (17.93%) Active Directory
5 55 (14.95%) ITSM
5 55 (14.95%) Agile Software Development
5 55 (14.95%) ITIL V3
6 52 (14.13%) ITIL Certification
7 50 (13.59%) Service Delivery
7 50 (13.59%) Problem-Solving
8 48 (13.04%) Data Centre
9 44 (11.96%) Incident Management
10 43 (11.68%) Problem Management
11 42 (11.41%) Microsoft Office
11 42 (11.41%) Linux
12 41 (11.14%) Office 365
13 39 (10.60%) Configuration Management
13 39 (10.60%) Finance
14 36 (9.78%) Management Information System
15 32 (8.70%) Change Management
15 32 (8.70%) Microsoft Azure
16 31 (8.42%) Project Management
17 30 (8.15%) Migration
17 30 (8.15%) Stakeholder Management
17 30 (8.15%) SLA
18 28 (7.61%) PRINCE2
18 28 (7.61%) VMware
18 28 (7.61%) DevOps
19 27 (7.34%) Firewall
20 26 (7.07%) Disaster Recovery

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (5.43%) SharePoint
2 11 (2.99%) Confluence
3 8 (2.17%) MS Exchange
4 6 (1.63%) Tomcat
5 4 (1.09%) GlassFish
5 4 (1.09%) IBM Domino
5 4 (1.09%) IBM Notes
5 4 (1.09%) IIS
6 3 (0.82%) SAS
6 3 (0.82%) SharePoint 2013
6 3 (0.82%) Skype for Business
7 2 (0.54%) Exchange Server 2010
8 1 (0.27%) Apache
8 1 (0.27%) Exchange Server 2003
8 1 (0.27%) Exchange Server 2013
8 1 (0.27%) GroupWise
8 1 (0.27%) JBoss
8 1 (0.27%) OpenStack
8 1 (0.27%) WebSphere
Applications
1 42 (11.41%) Microsoft Office
2 10 (2.72%) Microsoft Project
3 5 (1.36%) Microsoft Excel
3 5 (1.36%) MS Visio
4 4 (1.09%) Microsoft PowerPoint
Business Applications
1 9 (2.45%) Dynamics CRM
2 5 (1.36%) Remedy ITSM
3 2 (0.54%) MFGPRO
Cloud Services
1 41 (11.14%) Office 365
2 32 (8.70%) Microsoft Azure
3 18 (4.89%) Amazon AWS
4 14 (3.80%) IaaS
5 11 (2.99%) SaaS
6 9 (2.45%) GitHub
6 9 (2.45%) PaaS
7 8 (2.17%) Dynamics 365
8 4 (1.09%) Akamai
9 3 (0.82%) Azure Active Directory
10 2 (0.54%) OneDrive
11 1 (0.27%) Amazon CloudWatch
11 1 (0.27%) Amazon Glacier
11 1 (0.27%) Amazon SQS
11 1 (0.27%) AWS CloudFormation
11 1 (0.27%) AWS CloudTrail
11 1 (0.27%) Mimecast
11 1 (0.27%) OpenShift
11 1 (0.27%) Virtual Private Cloud
11 1 (0.27%) Yammer
Communications & Networking
1 27 (7.34%) Firewall
2 26 (7.07%) WAN
3 25 (6.79%) LAN
4 20 (5.43%) Internet
5 18 (4.89%) DNS
6 14 (3.80%) TCP/IP
7 13 (3.53%) DHCP
8 9 (2.45%) Wireless
9 8 (2.17%) VoIP
10 6 (1.63%) APPN
10 6 (1.63%) FTP
10 6 (1.63%) OSPF
10 6 (1.63%) Peer-to-Peer Networking
10 6 (1.63%) Skype
10 6 (1.63%) SNA
10 6 (1.63%) Wireshark
11 5 (1.36%) BIG-IP
11 5 (1.36%) NetScaler
12 4 (1.09%) SAN
12 4 (1.09%) SSL
Database & Business Intelligence
1 20 (5.43%) SQL Server
2 6 (1.63%) Big Data
3 5 (1.36%) MySQL
4 4 (1.09%) Oracle Discoverer
4 4 (1.09%) SQL Server Integration Services
5 3 (0.82%) Cosmos DB
5 3 (0.82%) Data Warehouse
6 2 (0.54%) Crystal Reports
6 2 (0.54%) Hadoop
6 2 (0.54%) SQL Server 2008
7 1 (0.27%) Amazon RDS
7 1 (0.27%) DB2
7 1 (0.27%) Electronic Patient Records
7 1 (0.27%) Oracle Database
7 1 (0.27%) Relational Database
7 1 (0.27%) SQL Server 2005
7 1 (0.27%) SQL Server 2012
7 1 (0.27%) SQLPlus
Development Applications
1 17 (4.62%) JIRA
2 15 (4.08%) GitLab
3 7 (1.90%) Visual Studio
4 6 (1.63%) Git (software)
4 6 (1.63%) Team Foundation Server
5 5 (1.36%) git-flow
6 4 (1.09%) Jenkins
7 3 (0.82%) Visual Studio Code
8 2 (0.54%) Robot Framework
9 1 (0.27%) SQL Server Management Studio (SSMS)
General
1 39 (10.60%) Finance
2 23 (6.25%) Law
3 19 (5.16%) Telecoms
4 18 (4.89%) Retail
5 10 (2.72%) Legal
6 5 (1.36%) Pharmaceutical
7 3 (0.82%) Games
7 3 (0.82%) Marketing
8 2 (0.54%) Back Office
8 2 (0.54%) Electronics
8 2 (0.54%) Manufacturing
Job Titles
1 106 (28.80%) Analyst
2 45 (12.23%) Service Manager
3 44 (11.96%) Service Analyst
4 32 (8.70%) Architect
5 27 (7.34%) Administrator
6 21 (5.71%) Service Desk Analyst
7 19 (5.16%) Infrastructure Architect
8 18 (4.89%) Support Engineer
9 17 (4.62%) Project Manager
10 16 (4.35%) IT Manager
10 16 (4.35%) Service Transition Manager
10 16 (4.35%) Transition Manager
11 14 (3.80%) Configuration Analyst
11 14 (3.80%) Configuration Management Analyst
11 14 (3.80%) IT Analyst
11 14 (3.80%) Support Analyst
12 13 (3.53%) Incident Manager
12 13 (3.53%) Systems Administrator
13 12 (3.26%) Consultant
13 12 (3.26%) IT Services Manager
Libraries, Frameworks & Software Standards
1 8 (2.17%) CSS
1 8 (2.17%) jQuery
2 7 (1.90%) HTML
3 6 (1.63%) .NET
3 6 (1.63%) Middleware
3 6 (1.63%) Node.js
3 6 (1.63%) React
3 6 (1.63%) Redux
3 6 (1.63%) Software Packaging
3 6 (1.63%) Web Services
4 5 (1.36%) RESTful
4 5 (1.36%) Spring
5 3 (0.82%) ASP.NET
5 3 (0.82%) CAML
5 3 (0.82%) J2EE
5 3 (0.82%) REST
6 2 (0.54%) COM
6 2 (0.54%) HTML5
6 2 (0.54%) WPF
6 2 (0.54%) YAML
Miscellaneous
1 48 (13.04%) Data Centre
2 36 (9.78%) Management Information System
3 26 (7.07%) Analytical Skills
4 15 (4.08%) Self-Motivation
5 13 (3.53%) Mainframe
6 9 (2.45%) CMDB
7 8 (2.17%) Computer Science
7 8 (2.17%) User Experience
8 7 (1.90%) Clustering
9 6 (1.63%) Virtual Team
10 5 (1.36%) Hybrid Cloud
10 5 (1.36%) Video Conferencing
11 4 (1.09%) Client/Server
12 3 (0.82%) Mobile App
12 3 (0.82%) Over-the-Top Content
12 3 (0.82%) Security Operations Centre
13 2 (0.54%) Data Structures
13 2 (0.54%) FMCG
13 2 (0.54%) Greenfield Project
13 2 (0.54%) iPhone
Operating Systems
1 88 (23.91%) Windows
2 42 (11.41%) Linux
3 25 (6.79%) Windows 7
4 24 (6.52%) Windows Server
5 21 (5.71%) Windows 10
6 13 (3.53%) Unix
7 12 (3.26%) Red Hat Enterprise Linux
8 8 (2.17%) Windows Server 2008
8 8 (2.17%) Windows Server 2012
9 7 (1.90%) Windows XP
9 7 (1.90%) zOS
10 4 (1.09%) HPUX
10 4 (1.09%) Solaris
11 3 (0.82%) Apple iOS
11 3 (0.82%) Windows Server 2003
12 2 (0.54%) Android
12 2 (0.54%) Windows 2000
12 2 (0.54%) Windows 8
12 2 (0.54%) Windows Vista
13 1 (0.27%) Mac OS X
Processes & Methodologies
1 112 (30.43%) Service Management
2 55 (14.95%) Agile Software Development
2 55 (14.95%) ITIL V3
2 55 (14.95%) ITSM
3 50 (13.59%) Problem-Solving
3 50 (13.59%) Service Delivery
4 44 (11.96%) Incident Management
5 43 (11.68%) Problem Management
6 39 (10.60%) Configuration Management
7 32 (8.70%) Change Management
8 31 (8.42%) Project Management
9 30 (8.15%) Migration
9 30 (8.15%) Stakeholder Management
10 28 (7.61%) DevOps
10 28 (7.61%) PRINCE2
11 26 (7.07%) Business Continuity
11 26 (7.07%) Disaster Recovery
11 26 (7.07%) Service Design
12 24 (6.52%) Risk Management
13 19 (5.16%) Data Protection
Programming Languages
1 22 (5.98%) PowerShell
2 19 (5.16%) Python
3 18 (4.89%) SQL
4 17 (4.62%) Java
5 15 (4.08%) Perl
6 11 (2.99%) C
7 10 (2.72%) Bash Shell
8 9 (2.45%) Ruby
9 8 (2.17%) JavaScript
10 6 (1.63%) C#
10 6 (1.63%) JCL
11 5 (1.36%) Shell Script
12 4 (1.09%) Korn
13 3 (0.82%) T-SQL
14 1 (0.27%) ANSI C
14 1 (0.27%) VB
14 1 (0.27%) VBScript
Qualifications
1 52 (14.13%) ITIL Certification
2 23 (6.25%) Degree
2 23 (6.25%) Security Cleared
3 14 (3.80%) Microsoft Certification
3 14 (3.80%) SC Cleared
4 11 (2.99%) MCSA
5 10 (2.72%) MCSE
6 8 (2.17%) MCP
7 7 (1.90%) ITIL Foundation Certificate
7 7 (1.90%) PMI Certification
8 6 (1.63%) Cisco Certification
8 6 (1.63%) PRINCE2 Certification
9 5 (1.36%) CCNA
9 5 (1.36%) PMP
10 4 (1.09%) CISSP
10 4 (1.09%) Computer Science Degree
10 4 (1.09%) PRINCE2 Practitioner
11 3 (0.82%) CISM
12 2 (0.54%) CISA
12 2 (0.54%) Six Sigma Black Belt
Quality Assurance & Compliance
1 30 (8.15%) SLA
2 23 (6.25%) GDPR
3 12 (3.26%) PMO
4 9 (2.45%) ISO/IEC 20000
5 8 (2.17%) ISO/IEC 27001
5 8 (2.17%) QA
6 5 (1.36%) Data Quality
6 5 (1.36%) PCI DSS
7 4 (1.09%) COBIT
8 3 (0.82%) COSO
8 3 (0.82%) Cyber Essentials
8 3 (0.82%) Cyber Essentials PLUS
8 3 (0.82%) ISO 9001
9 2 (0.54%) Sarbanes-Oxley
10 1 (0.27%) GxP
10 1 (0.27%) HL7
System Software
1 66 (17.93%) Active Directory
2 10 (2.72%) VMware Infrastructure
3 8 (2.17%) Hyper-V
4 7 (1.90%) Docker
4 7 (1.90%) VMware ESXi
5 3 (0.82%) Terminal Server
5 3 (0.82%) XenApp
6 2 (0.54%) Firmware
7 1 (0.27%) Active Directory Lightweight Directory Services
7 1 (0.27%) Ceph
7 1 (0.27%) FreeRADIUS
7 1 (0.27%) Microsoft App-V
7 1 (0.27%) Microsoft Virtual Server
7 1 (0.27%) NFS
7 1 (0.27%) Squid
7 1 (0.27%) Virtual Desktop
7 1 (0.27%) Virtual Servers
7 1 (0.27%) VMware NSX
7 1 (0.27%) vSphere
7 1 (0.27%) XenDesktop
Systems Management
1 26 (7.07%) Ansible
2 13 (3.53%) SCCM
3 10 (2.72%) Puppet
4 9 (2.45%) Terraform
5 5 (1.36%) Opscode Chef
5 5 (1.36%) SCOM
6 4 (1.09%) Microsoft Intune
6 4 (1.09%) WSUS
7 2 (0.54%) CA Spectrum
7 2 (0.54%) Salt
7 2 (0.54%) Stealthwatch
8 1 (0.27%) Backup Exec
8 1 (0.27%) Forefront Identity Manager
8 1 (0.27%) FortiGate
8 1 (0.27%) Grafana
8 1 (0.27%) Kubernetes
8 1 (0.27%) Prometheus
8 1 (0.27%) Single Sign-On
8 1 (0.27%) SolarWinds Orion
Vendors
1 76 (20.65%) Microsoft
2 28 (7.61%) VMware
3 25 (6.79%) Cisco
4 19 (5.16%) Citrix
5 18 (4.89%) ServiceNow
6 16 (4.35%) NetApp
7 11 (2.99%) F5
7 11 (2.99%) Remedy
8 10 (2.72%) CheckPoint
8 10 (2.72%) Oracle
9 9 (2.45%) Atlassian
10 8 (2.17%) IBM
11 7 (1.90%) Apple
11 7 (1.90%) HP
12 5 (1.36%) Cloudera
12 5 (1.36%) Palo Alto
12 5 (1.36%) Red Hat
13 4 (1.09%) Fortinet
13 4 (1.09%) Lotus
13 4 (1.09%) SAP