Period
to 24 January 2019

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 24 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
24 Jan 2019
Same period 2018 Same period 2017
Rank 20 23 23
Rank change year-on-year +3 0 -12
Contract jobs citing ITIL 308 323 296
As % of all contract IT jobs advertised in the East of England 6.95% 6.81% 6.53%
As % of the Processes & Methodologies category 8.12% 7.97% 7.89%
Number of daily rates quoted 173 208 162
East of England median daily rate £375 £315 £364
Median daily rate % change year-on-year +19.05% -13.40% +0.69%
10th Percentile £158 £130 £131
90th Percentile £524 £528 £475
England median daily rate £400 £388 £400
% change year-on-year +3.23% -3.13% +5.26%
Number of hourly rates quoted 9 45 35
East of England median hourly rate £13.00 £14.00 £15.25
Median hourly rate % change year-on-year -7.14% -8.20% +1.67%
10th Percentile £11.23 £10.16 £10.63
90th Percentile £30.50 £26.48 £36.21
England median hourly rate £17.46 £15.00 £15.50
% change year-on-year +16.37% -3.23% -6.06%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 3,793 4,053 3,753
As % of all contract IT jobs advertised in the East of England 85.64% 85.40% 82.81%
Number of daily rates quoted 2,249 2,337 2,150
East of England median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £256 £255 £214
90th Percentile £588 £588 £545
England median daily rate £475 £450 £430
% change year-on-year +5.56% +4.65% +1.18%
Number of hourly rates quoted 178 234 302
East of England median hourly rate £18.88 £33.25 £32.50
Median hourly rate % change year-on-year -43.23% +2.30% +11.11%
10th Percentile £11.17 £12.08 £12.60
90th Percentile £52.50 £49.75 £47.50
England median hourly rate £23.50 £23.14 £23.78
% change year-on-year +1.56% -2.67% +3.37%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 24 January 2019.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 24 January 2019.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 24 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +10 94 £363 +1.75% 45
Essex +1 62 £420 -13.85% 3
Cambridgeshire -15 48 £394 -7.35% 23
Norfolk +21 38 £275 - 1
Bedfordshire -12 28 £385 +22.22% 10
Suffolk +4 17 £135 -63.51%
East Anglia +2 16 £513 - 9
ITIL
England

For the 6 months to 24 January 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ITIL.

1 85 (27.60%) Service Management
2 58 (18.83%) Windows
3 51 (16.56%) ITIL Certification
3 51 (16.56%) Agile Software Development
4 48 (15.58%) Microsoft
5 46 (14.94%) ITIL V3
6 42 (13.64%) Active Directory
7 41 (13.31%) Data Centre
8 39 (12.66%) ITSM
9 37 (12.01%) Configuration Management
9 37 (12.01%) Problem-Solving
10 36 (11.69%) Linux
10 36 (11.69%) Microsoft Office
10 36 (11.69%) Incident Management
11 35 (11.36%) Office 365
12 33 (10.71%) Project Management
13 32 (10.39%) Finance
13 32 (10.39%) Migration
14 30 (9.74%) Service Delivery
15 29 (9.42%) Degree
16 28 (9.09%) Management Information System
17 27 (8.77%) Stakeholder Management
17 27 (8.77%) PRINCE2
17 27 (8.77%) SLA
18 25 (8.12%) Law
18 25 (8.12%) PowerShell
18 25 (8.12%) Microsoft Azure
19 24 (7.79%) DevOps
20 23 (7.47%) GDPR
20 23 (7.47%) VMware

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.25%) SharePoint
2 8 (2.60%) Tomcat
3 5 (1.62%) IIS
4 4 (1.30%) Apache
4 4 (1.30%) GlassFish
4 4 (1.30%) IBM Domino
4 4 (1.30%) SharePoint 2013
5 3 (0.97%) IBM Notes
5 3 (0.97%) MS Exchange
5 3 (0.97%) SAS
5 3 (0.97%) Skype for Business
6 2 (0.65%) BizTalk Server
6 2 (0.65%) Confluence
6 2 (0.65%) JBoss
7 1 (0.32%) Exchange Server 2010
7 1 (0.32%) WebSphere
Applications
1 36 (11.69%) Microsoft Office
2 8 (2.60%) Microsoft Excel
3 7 (2.27%) Microsoft PowerPoint
4 6 (1.95%) MS Visio
5 5 (1.62%) Microsoft Project
Business Applications
1 9 (2.92%) Dynamics CRM
2 5 (1.62%) Remedy ITSM
3 2 (0.65%) MFGPRO
4 1 (0.32%) Dynamics NAV
Cloud Services
1 35 (11.36%) Office 365
2 25 (8.12%) Microsoft Azure
3 19 (6.17%) Amazon AWS
4 9 (2.92%) Dynamics 365
4 9 (2.92%) SaaS
5 8 (2.60%) IaaS
6 7 (2.27%) PaaS
7 4 (1.30%) GitHub
8 3 (0.97%) Akamai
8 3 (0.97%) Amazon CloudWatch
9 2 (0.65%) Amazon EC2
9 2 (0.65%) Amazon Glacier
9 2 (0.65%) Amazon S3
9 2 (0.65%) Amazon SQS
9 2 (0.65%) AWS CloudFormation
9 2 (0.65%) AWS CloudTrail
9 2 (0.65%) Virtual Private Cloud
10 1 (0.32%) Mimecast
10 1 (0.32%) OneDrive
10 1 (0.32%) OpenShift
Communications & Networking
1 23 (7.47%) WAN
2 22 (7.14%) Firewall
3 19 (6.17%) LAN
4 16 (5.19%) DNS
5 15 (4.87%) Internet
6 12 (3.90%) TCP/IP
7 7 (2.27%) DHCP
7 7 (2.27%) VoIP
8 6 (1.95%) Network Security
9 5 (1.62%) Cisco Nexus
9 5 (1.62%) SAN
10 4 (1.30%) APPN
10 4 (1.30%) NetScaler
10 4 (1.30%) Peer-to-Peer Networking
10 4 (1.30%) Skype
10 4 (1.30%) SNA
10 4 (1.30%) Wireshark
11 3 (0.97%) Broadband
11 3 (0.97%) RIP
11 3 (0.97%) VPN
Database & Business Intelligence
1 13 (4.22%) SQL Server
2 8 (2.60%) MySQL
3 7 (2.27%) Data Warehouse
4 4 (1.30%) Cosmos DB
4 4 (1.30%) Oracle Database
4 4 (1.30%) Oracle Discoverer
4 4 (1.30%) SQL Server 2008
5 3 (0.97%) BusinessObjects
5 3 (0.97%) Pentaho
5 3 (0.97%) SQL Server 2005
5 3 (0.97%) SQL Server 2012
6 2 (0.65%) Amazon RDS
6 2 (0.65%) Big Data
6 2 (0.65%) Ingres
6 2 (0.65%) SQL Server 2014
6 2 (0.65%) SQL Server 2016
6 2 (0.65%) SQL Server Integration Services
7 1 (0.32%) DTS
7 1 (0.32%) Oracle Database 12c
7 1 (0.32%) Relational Database
Development Applications
1 12 (3.90%) JIRA
2 9 (2.92%) Visual Studio
3 7 (2.27%) Team Foundation Server
4 6 (1.95%) GitLab
5 4 (1.30%) Visual Studio Code
6 3 (0.97%) Jenkins
7 2 (0.65%) Git (software)
7 2 (0.65%) Robot Framework
7 2 (0.65%) Sonatype Nexus
8 1 (0.32%) git-flow
8 1 (0.32%) Maven
8 1 (0.32%) SQL Server Management Studio (SSMS)
General
1 32 (10.39%) Finance
2 25 (8.12%) Law
3 21 (6.82%) Telecoms
4 12 (3.90%) Retail
5 5 (1.62%) Marketing
5 5 (1.62%) Pharmaceutical
6 3 (0.97%) Back Office
6 3 (0.97%) Electronics
6 3 (0.97%) Legal
6 3 (0.97%) Manufacturing
7 2 (0.65%) Games
Job Titles
1 91 (29.55%) Analyst
2 39 (12.66%) Service Manager
3 37 (12.01%) Architect
4 27 (8.77%) Service Analyst
5 19 (6.17%) Configuration Analyst
5 19 (6.17%) Configuration Management Analyst
6 16 (5.19%) Administrator
7 15 (4.87%) Change Analyst
7 15 (4.87%) Consultant
7 15 (4.87%) Support Analyst
8 14 (4.55%) Project Manager
9 13 (4.22%) Infrastructure Architect
9 13 (4.22%) Service Transition Manager
9 13 (4.22%) Transition Manager
10 12 (3.90%) Developer
10 12 (3.90%) Incident Manager
10 12 (3.90%) ITIL Change Analyst
10 12 (3.90%) Network Architect
11 11 (3.57%) Support Engineer
12 10 (3.25%) Systems Administrator
Libraries, Frameworks & Software Standards
1 9 (2.92%) CSS
1 9 (2.92%) jQuery
2 8 (2.60%) .NET
2 8 (2.60%) Middleware
3 7 (2.27%) HTML
3 7 (2.27%) Node.js
3 7 (2.27%) React
4 6 (1.95%) Redux
5 5 (1.62%) 802.1X
5 5 (1.62%) J2EE
5 5 (1.62%) REST
5 5 (1.62%) RESTful
5 5 (1.62%) Spring
6 4 (1.30%) ASP.NET
6 4 (1.30%) CAML
6 4 (1.30%) Software Packaging
6 4 (1.30%) Web Services
7 3 (0.97%) YAML
8 2 (0.65%) HTML5
8 2 (0.65%) WPF
Miscellaneous
1 41 (13.31%) Data Centre
2 28 (9.09%) Management Information System
3 20 (6.49%) Analytical Skills
4 18 (5.84%) Self-Motivation
5 12 (3.90%) Mainframe
6 10 (3.25%) CMDB
7 9 (2.92%) User Experience
8 6 (1.95%) Data Structures
8 6 (1.95%) Hybrid Cloud
9 4 (1.30%) Cyberthreat
10 3 (0.97%) Clustering
10 3 (0.97%) Over-the-Top Content
10 3 (0.97%) Security Operations Centre
10 3 (0.97%) Video Conferencing
10 3 (0.97%) Virtual Team
11 2 (0.65%) FMCG
11 2 (0.65%) Mobile App
11 2 (0.65%) NHS
11 2 (0.65%) Replication
11 2 (0.65%) Smartphone
Operating Systems
1 58 (18.83%) Windows
2 36 (11.69%) Linux
3 16 (5.19%) Windows 10
4 15 (4.87%) Windows 7
5 11 (3.57%) Unix
5 11 (3.57%) Windows Server
6 6 (1.95%) Windows Server 2012
7 5 (1.62%) Windows XP
8 4 (1.30%) Red Hat Enterprise Linux
8 4 (1.30%) Windows Server 2008
8 4 (1.30%) zOS
9 2 (0.65%) Apple iOS
9 2 (0.65%) Solaris
10 1 (0.32%) AIX
10 1 (0.32%) Android
10 1 (0.32%) Mac OS X
10 1 (0.32%) Windows 2000
10 1 (0.32%) Windows Server 2003
10 1 (0.32%) Windows Vista
Processes & Methodologies
1 85 (27.60%) Service Management
2 51 (16.56%) Agile Software Development
3 46 (14.94%) ITIL V3
4 39 (12.66%) ITSM
5 37 (12.01%) Configuration Management
5 37 (12.01%) Problem-Solving
6 36 (11.69%) Incident Management
7 33 (10.71%) Project Management
8 32 (10.39%) Migration
9 30 (9.74%) Service Delivery
10 27 (8.77%) PRINCE2
10 27 (8.77%) Stakeholder Management
11 24 (7.79%) DevOps
12 23 (7.47%) Change Management
13 22 (7.14%) Problem Management
14 21 (6.82%) Service Design
15 20 (6.49%) Information Security
16 18 (5.84%) Disaster Recovery
16 18 (5.84%) Risk Management
17 16 (5.19%) Business Continuity
Programming Languages
1 25 (8.12%) PowerShell
2 15 (4.87%) Java
2 15 (4.87%) Python
2 15 (4.87%) SQL
3 10 (3.25%) JavaScript
4 7 (2.27%) Bash Shell
4 7 (2.27%) C#
4 7 (2.27%) Perl
5 6 (1.95%) C
6 4 (1.30%) JCL
6 4 (1.30%) Ruby
6 4 (1.30%) T-SQL
7 2 (0.65%) Shell Script
7 2 (0.65%) VBScript
8 1 (0.32%) VB
Qualifications
1 51 (16.56%) ITIL Certification
2 29 (9.42%) Degree
3 16 (5.19%) Security Cleared
4 11 (3.57%) Microsoft Certification
5 9 (2.92%) CCNA
5 9 (2.92%) Cisco Certification
5 9 (2.92%) ITIL Foundation Certificate
5 9 (2.92%) SC Cleared
6 7 (2.27%) CISSP
6 7 (2.27%) Computer Science Degree
6 7 (2.27%) MCSA
7 6 (1.95%) MCSE
8 5 (1.62%) PMI Certification
8 5 (1.62%) PRINCE2 Practitioner
9 4 (1.30%) GCFE
9 4 (1.30%) GCIH
9 4 (1.30%) GIAC
9 4 (1.30%) Master's Degree
9 4 (1.30%) PMP
9 4 (1.30%) SANS
Quality Assurance & Compliance
1 27 (8.77%) SLA
2 23 (7.47%) GDPR
3 16 (5.19%) ISO/IEC 27001
4 11 (3.57%) ISO/IEC 20000
5 8 (2.60%) PMO
6 7 (2.27%) QA
7 5 (1.62%) PCI DSS
8 4 (1.30%) COBIT
8 4 (1.30%) COSO
9 3 (0.97%) Cyber Essentials
9 3 (0.97%) Cyber Essentials PLUS
9 3 (0.97%) Data Quality
9 3 (0.97%) ISO 9001
10 2 (0.65%) Sarbanes-Oxley
11 1 (0.32%) GxP
System Software
1 42 (13.64%) Active Directory
2 11 (3.57%) VMware Infrastructure
3 8 (2.60%) Hyper-V
4 7 (2.27%) Docker
5 5 (1.62%) VMware ESXi
6 3 (0.97%) Terminal Server
6 3 (0.97%) vSphere
7 2 (0.65%) Firmware
7 2 (0.65%) Squid
7 2 (0.65%) Varnish
8 1 (0.32%) Active Directory Lightweight Directory Services
8 1 (0.32%) Microsoft App-V
8 1 (0.32%) Microsoft Virtual Server
8 1 (0.32%) NFS
8 1 (0.32%) Virtual Desktop
8 1 (0.32%) Virtual Servers
8 1 (0.32%) VMware NSX
8 1 (0.32%) XenDesktop
Systems Management
1 13 (4.22%) Ansible
1 13 (4.22%) SCCM
2 12 (3.90%) Puppet
3 7 (2.27%) Terraform
4 6 (1.95%) Opscode Chef
5 4 (1.30%) Computer Emergency Response Teams
5 4 (1.30%) CSIRT
5 4 (1.30%) SCOM
6 3 (0.97%) Microsoft Intune
7 2 (0.65%) CA Spectrum
7 2 (0.65%) vCenter Server
7 2 (0.65%) WSUS
8 1 (0.32%) Data Guard
8 1 (0.32%) Forefront Identity Manager
8 1 (0.32%) FortiGate
8 1 (0.32%) Kubernetes
8 1 (0.32%) Oracle RMAN
8 1 (0.32%) Single Sign-On
Vendors
1 48 (15.58%) Microsoft
2 23 (7.47%) VMware
3 22 (7.14%) Cisco
4 18 (5.84%) Oracle
5 14 (4.55%) Citrix
5 14 (4.55%) ServiceNow
6 13 (4.22%) F5
7 11 (3.57%) Remedy
8 10 (3.25%) Palo Alto
9 7 (2.27%) CheckPoint
9 7 (2.27%) SAP
10 6 (1.95%) IBM
11 5 (1.62%) Arista
11 5 (1.62%) Blue Coat
11 5 (1.62%) HP
11 5 (1.62%) Juniper
11 5 (1.62%) Riverbed
12 4 (1.30%) Atlassian
12 4 (1.30%) Fortinet
12 4 (1.30%) Nintex