Period
to 22 August 2019

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 22 August 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
22 Aug 2019
Same period 2018 Same period 2017
Rank 37 12 30
Rank change year-on-year -25 +18 -13
Contract jobs citing ITIL 231 387 301
As % of all contract IT jobs advertised in the East of England 5.43% 7.73% 6.41%
As % of the Processes & Methodologies category 6.31% 9.05% 7.51%
Number of daily rates quoted 125 207 174
East of England median daily rate £400 £363 £350
Median daily rate % change year-on-year +10.34% +3.57% -
10th Percentile £185 £140 £133
90th Percentile £575 £538 £500
England median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% +6.67%
Number of hourly rates quoted 10 43 45
East of England median hourly rate £12.50 £15.00 £16.43
Median hourly rate % change year-on-year -16.67% -8.70% -6.11%
10th Percentile £10.98 £12.53 £10.40
90th Percentile £19.42 £22.68 £30.00
England median hourly rate £18.00 £16.00 £15.50
% change year-on-year +12.50% +3.23% -11.43%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 3,661 4,278 4,009
As % of all contract IT jobs advertised in the East of England 85.98% 85.49% 85.37%
Number of daily rates quoted 2,146 2,454 2,358
East of England median daily rate £450 £436 £425
Median daily rate % change year-on-year +3.15% +2.65% +6.25%
10th Percentile £263 £240 £240
90th Percentile £603 £588 £575
England median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 196 251 264
East of England median hourly rate £17.50 £17.50 £25.75
Median hourly rate % change year-on-year - -32.04% +3.00%
10th Percentile £11.11 £11.18 £11.78
90th Percentile £50.00 £47.50 £47.18
England median hourly rate £24.92 £21.25 £23.50
% change year-on-year +17.25% -9.57% +1.08%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the East of England.

Contractor daily rate trend for ITIL in the East of England

ITIL
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 22 August 2019.

Contractor daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the East of England.

Contractor hourly rate trend for ITIL in the East of England

ITIL
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing ITIL in the East of England over the 6 months to 22 August 2019.

Contractor hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 22 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -18 72 £368 -18.33% 22
Hertfordshire -26 56 £413 +22.22% 31
Bedfordshire -1 44 £425 +19.72% 6
Essex -6 35 £408 -9.44% 8
Norfolk -4 17 £400 +68.42% 1
Suffolk +11 7 £363 +158.93% 7
ITIL
England

For the 6 months to 22 August 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ITIL.

1 71 (30.74%) Windows
2 56 (24.24%) Service Management
3 53 (22.94%) Microsoft
4 44 (19.05%) Change Management
5 41 (17.75%) Finance
6 40 (17.32%) Active Directory
7 38 (16.45%) ITSM
8 35 (15.15%) Linux
9 31 (13.42%) Office 365
10 30 (12.99%) Microsoft Office
11 29 (12.55%) Migration
11 29 (12.55%) Agile Software Development
12 28 (12.12%) Problem-Solving
13 27 (11.69%) Windows 10
13 27 (11.69%) ITIL Certification
13 27 (11.69%) ServiceNow
14 25 (10.82%) SLA
15 24 (10.39%) VMware
15 24 (10.39%) Skype
16 23 (9.96%) Cisco
17 21 (9.09%) Analytical Skills
17 21 (9.09%) Windows 7
17 21 (9.09%) Degree
17 21 (9.09%) Release Management
18 20 (8.66%) Cisco Certification
18 20 (8.66%) Microsoft Excel
18 20 (8.66%) Service Design
19 19 (8.23%) PRINCE2
19 19 (8.23%) Information Security
19 19 (8.23%) Stakeholder Management

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (8.23%) Skype for Business
2 10 (4.33%) SharePoint
3 7 (3.03%) Confluence
4 4 (1.73%) CMS
5 2 (0.87%) Apache
5 2 (0.87%) MS Exchange
5 2 (0.87%) OpenStack
5 2 (0.87%) Tomcat
5 2 (0.87%) WebSphere
6 1 (0.43%) IBM HTTP Server
6 1 (0.43%) IIS
6 1 (0.43%) JBoss
6 1 (0.43%) SharePoint 2013
6 1 (0.43%) Sitecore CMS
6 1 (0.43%) WebLogic
6 1 (0.43%) WebSphere Application Server
6 1 (0.43%) WebSphere Process Server
Applications
1 30 (12.99%) Microsoft Office
2 20 (8.66%) Microsoft Excel
3 9 (3.90%) Microsoft PowerPoint
4 6 (2.60%) Microsoft Project
5 2 (0.87%) MS Visio
Business Applications
1 8 (3.46%) Remedy ITSM
2 1 (0.43%) Dynamics CRM
2 1 (0.43%) SAP CO
2 1 (0.43%) SAP FI
2 1 (0.43%) SAP FI/CO
Cloud Services
1 31 (13.42%) Office 365
2 16 (6.93%) AWS
2 16 (6.93%) Azure
3 9 (3.90%) OneDrive
4 7 (3.03%) Azure Active Directory
5 6 (2.60%) IaaS
6 5 (2.16%) PaaS
7 4 (1.73%) GCP
8 3 (1.30%) Amazon EC2
8 3 (1.30%) Azure ExpressRoute
8 3 (1.30%) GitHub
8 3 (1.30%) Serverless
8 3 (1.30%) Yammer
9 2 (0.87%) Power Platform
9 2 (0.87%) SaaS
10 1 (0.43%) iTunes
10 1 (0.43%) SuccessFactors
Communications & Networking
1 24 (10.39%) Skype
2 13 (5.63%) LAN
2 13 (5.63%) PBX
2 13 (5.63%) TCP/IP
3 11 (4.76%) DNS
3 11 (4.76%) SAN
3 11 (4.76%) WAN
3 11 (4.76%) Wireless
4 10 (4.33%) Unified Communications
5 8 (3.46%) Firewall
5 8 (3.46%) VPN
6 7 (3.03%) DHCP
7 5 (2.16%) Internet
7 5 (2.16%) Wi-Fi
8 3 (1.30%) Cisco ASA
8 3 (1.30%) Cisco ISE
8 3 (1.30%) Cisco Nexus
8 3 (1.30%) HTTP
8 3 (1.30%) VoIP
9 2 (0.87%) NAS
Database & Business Intelligence
1 8 (3.46%) SQL Server
2 7 (3.03%) MySQL
3 5 (2.16%) Data Mining
3 5 (2.16%) Data Warehouse
3 5 (2.16%) RDBMS
3 5 (2.16%) Relational Database
4 4 (1.73%) SQL Server Integration Services
5 3 (1.30%) Azure SQL Database
5 3 (1.30%) Electronic Patient Records
6 2 (0.87%) Ingres
6 2 (0.87%) Oracle Database
6 2 (0.87%) Oracle Database 11g
6 2 (0.87%) Oracle Database 12c
6 2 (0.87%) Power BI
7 1 (0.43%) Big Data
7 1 (0.43%) PostgreSQL
7 1 (0.43%) SQL Server Reporting Services
Development Applications
1 9 (3.90%) JIRA
2 5 (2.16%) GitLab
3 4 (1.73%) Visual Studio Team System
4 3 (1.30%) Git (software)
4 3 (1.30%) git-flow
5 2 (0.87%) Visual Studio
6 1 (0.43%) Jenkins
6 1 (0.43%) Selenium
6 1 (0.43%) Team Foundation Server
6 1 (0.43%) Visual Studio Code
General
1 41 (17.75%) Finance
2 12 (5.19%) Telecoms
3 9 (3.90%) Manufacturing
4 8 (3.46%) Public Sector
5 7 (3.03%) Banking
5 7 (3.03%) Retail
6 5 (2.16%) Back Office
7 3 (1.30%) Law
7 3 (1.30%) Local Government
8 2 (0.87%) Electronics
8 2 (0.87%) Investment Banking
8 2 (0.87%) Marketing
8 2 (0.87%) Pharmaceutical
9 1 (0.43%) Billing
9 1 (0.43%) German Language
Job Titles
1 39 (16.88%) Analyst
2 22 (9.52%) Service Manager
3 15 (6.49%) Architect
4 13 (5.63%) Infrastructure Engineer
4 13 (5.63%) Project Manager
5 12 (5.19%) Support Analyst
6 10 (4.33%) Administrator
6 10 (4.33%) Implementation Manager
6 10 (4.33%) Network Engineer
6 10 (4.33%) Unified Communications Engineer
7 9 (3.90%) Consultant
8 8 (3.46%) Delivery Manager
9 7 (3.03%) 2nd Line Support
9 7 (3.03%) 2nd Line Support Analyst
9 7 (3.03%) Applications Manager
9 7 (3.03%) Applications Support
9 7 (3.03%) Desktop Support
9 7 (3.03%) Service Transition Manager
9 7 (3.03%) SOC Analyst
9 7 (3.03%) Transition Manager
Libraries, Frameworks & Software Standards
1 3 (1.30%) J2EE
1 3 (1.30%) LDAP
1 3 (1.30%) Middleware
2 2 (0.87%) CSS
2 2 (0.87%) JDBC
2 2 (0.87%) Spring
2 2 (0.87%) X-Windows
3 1 (0.43%) .NET
3 1 (0.43%) ASP.NET
3 1 (0.43%) CAML
3 1 (0.43%) HTML
3 1 (0.43%) JMS
3 1 (0.43%) JNDI
3 1 (0.43%) jQuery
3 1 (0.43%) JSON
3 1 (0.43%) OAuth
3 1 (0.43%) OpenID
3 1 (0.43%) REST
3 1 (0.43%) RESTful
3 1 (0.43%) SAML
Miscellaneous
1 21 (9.09%) Analytical Skills
2 14 (6.06%) Management Information System
3 11 (4.76%) Data Centre
3 11 (4.76%) Public Cloud
3 11 (4.76%) Self-Motivation
4 9 (3.90%) NHS
5 7 (3.03%) Clustering
6 6 (2.60%) Linux Command Line
6 6 (2.60%) PMI
7 5 (2.16%) CMDB
7 5 (2.16%) Virtual Team
8 3 (1.30%) BYOD
8 3 (1.30%) Client/Server
8 3 (1.30%) Cyberthreat
8 3 (1.30%) EMC VNX
8 3 (1.30%) Replication
8 3 (1.30%) Security Operations Centre
8 3 (1.30%) User Experience
9 2 (0.87%) EMC VMAX
9 2 (0.87%) EMC VNXe
Operating Systems
1 71 (30.74%) Windows
2 35 (15.15%) Linux
3 27 (11.69%) Windows 10
4 21 (9.09%) Windows 7
5 16 (6.93%) Unix
6 11 (4.76%) Windows Server
7 9 (3.90%) Red Hat Enterprise Linux
7 9 (3.90%) Solaris
8 6 (2.60%) AIX
8 6 (2.60%) Windows Server 2012
9 4 (1.73%) CentOS
9 4 (1.73%) Ubuntu
9 4 (1.73%) Windows Server 2008
10 3 (1.30%) Apple iOS
10 3 (1.30%) Windows Server 2003
11 2 (0.87%) Android
11 2 (0.87%) Mac OS
11 2 (0.87%) Windows 2000
12 1 (0.43%) Data ONTAP
12 1 (0.43%) Windows 8
Processes & Methodologies
1 56 (24.24%) Service Management
2 44 (19.05%) Change Management
3 38 (16.45%) ITSM
4 29 (12.55%) Agile Software Development
4 29 (12.55%) Migration
5 28 (12.12%) Problem-Solving
6 21 (9.09%) Release Management
7 20 (8.66%) Service Design
8 19 (8.23%) Information Security
8 19 (8.23%) PRINCE2
8 19 (8.23%) Problem Management
8 19 (8.23%) Stakeholder Management
9 18 (7.79%) Project Delivery
9 18 (7.79%) Service Delivery
10 17 (7.36%) Infrastructure Engineering
10 17 (7.36%) Project Management
11 16 (6.93%) Continuous Improvement
11 16 (6.93%) ITIL V3
12 15 (6.49%) Configuration Management
13 13 (5.63%) DevOps
Programming Languages
1 17 (7.36%) PowerShell
2 10 (4.33%) SQL
3 6 (2.60%) Java
3 6 (2.60%) Perl
3 6 (2.60%) Python
4 4 (1.73%) Bash Shell
4 4 (1.73%) Shell Script
5 3 (1.30%) C
6 2 (0.87%) C#
6 2 (0.87%) JavaScript
6 2 (0.87%) Korn
6 2 (0.87%) Ruby
6 2 (0.87%) VBScript
7 1 (0.43%) Go
Qualifications
1 27 (11.69%) ITIL Certification
2 21 (9.09%) Degree
3 20 (8.66%) Cisco Certification
4 16 (6.93%) CCNA
5 14 (6.06%) Security Cleared
6 9 (3.90%) SC Cleared
7 8 (3.46%) CISSP
8 7 (3.03%) ISEB
9 6 (2.60%) CCNP
9 6 (2.60%) PMI Certification
9 6 (2.60%) PRINCE2 Certification
10 5 (2.16%) ACCA
10 5 (2.16%) CIMA
10 5 (2.16%) DBS Check
11 4 (1.73%) MCSE
11 4 (1.73%) Microsoft Certification
12 3 (1.30%) DV Cleared
12 3 (1.30%) GCIH
12 3 (1.30%) GIAC
12 3 (1.30%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (10.82%) SLA
2 9 (3.90%) QA
3 6 (2.60%) ISO/IEC 27001
4 4 (1.73%) COBIT
5 3 (1.30%) Cyber Essentials
5 3 (1.30%) GDPR
5 3 (1.30%) NIST
6 2 (0.87%) Cyber Essentials PLUS
6 2 (0.87%) HL7
6 2 (0.87%) ISO/IEC 20000
6 2 (0.87%) PCI DSS
7 1 (0.43%) Data Quality
7 1 (0.43%) ISO 9001
7 1 (0.43%) NCSC
7 1 (0.43%) PMO
7 1 (0.43%) Sarbanes-Oxley
7 1 (0.43%) TickIT
System Software
1 40 (17.32%) Active Directory
2 13 (5.63%) VMware Infrastructure
3 10 (4.33%) Hyper-V
4 8 (3.46%) Firmware
5 6 (2.60%) vSphere
6 4 (1.73%) ISA Server
6 4 (1.73%) VMware ESXi
7 3 (1.30%) Docker
7 3 (1.30%) NFS
7 3 (1.30%) Veritas Volume Manager
7 3 (1.30%) Virtual Machines
8 2 (0.87%) Oracle RAC
8 2 (0.87%) SRDF
8 2 (0.87%) Terminal Services
8 2 (0.87%) Virtual Servers
8 2 (0.87%) XenApp
9 1 (0.43%) Microsoft Virtual Server
9 1 (0.43%) Samba
9 1 (0.43%) VMware NSX
Systems Management
1 10 (4.33%) SCCM
2 5 (2.16%) Cisco Prime
2 5 (2.16%) Norton AntiVirus
2 5 (2.16%) SolarWinds Orion
3 4 (1.73%) Kubernetes
3 4 (1.73%) Puppet
3 4 (1.73%) vCenter Server
4 3 (1.30%) Ansible
4 3 (1.30%) Computer Emergency Response Teams
4 3 (1.30%) CSIRT
4 3 (1.30%) Opscode Chef
4 3 (1.30%) SCOM
4 3 (1.30%) Stealthwatch
4 3 (1.30%) Terraform
4 3 (1.30%) Tivoli
4 3 (1.30%) Tivoli Storage Manager
5 2 (0.87%) Data Guard
5 2 (0.87%) EMC TimeFinder
5 2 (0.87%) Microsoft Intune
5 2 (0.87%) Oracle RMAN
Vendors
1 53 (22.94%) Microsoft
2 27 (11.69%) ServiceNow
3 24 (10.39%) VMware
4 23 (9.96%) Cisco
5 16 (6.93%) ShoreTel
6 12 (5.19%) Remedy
7 10 (4.33%) HP
7 10 (4.33%) Oracle
8 9 (3.90%) NetApp
8 9 (3.90%) SolarWinds
9 6 (2.60%) Citrix
9 6 (2.60%) Symantec
10 5 (2.16%) Apple
10 5 (2.16%) IBM
10 5 (2.16%) Tagetik
11 4 (1.73%) Brocade
11 4 (1.73%) CheckPoint
11 4 (1.73%) Veritas
12 3 (1.30%) Aruba
12 3 (1.30%) Qualys