ITIL Contracts in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The table below provides summary statistics for contract job vacancies advertised in the East of England requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 1 July 2025, comparing them to the same period in the previous two years.

6 months to
1 Jul 2025
Same period 2024 Same period 2023
Rank 32 26 11
Rank change year-on-year -6 -15 +4
Contract jobs citing ITIL 66 112 182
As % of all contract jobs advertised in the East of England 6.06% 5.82% 9.17%
As % of the Processes & Methodologies category 6.80% 6.89% 10.49%
Number of daily rates quoted 29 38 102
10th Percentile £212 £179 £206
25th Percentile £225 £236 £286
Median daily rate (50th Percentile) £425 £358 £425
Median % change year-on-year +18.88% -15.88% +13.33%
75th Percentile £500 £550 £550
90th Percentile £575 £741 £647
England median daily rate £450 £475 £475
% change year-on-year -5.26% - -
Number of hourly rates quoted 21 55 46
10th Percentile - - £13.15
25th Percentile £14.99 £14.16 £13.41
Median hourly rate £16.30 £16.30 £13.66
Median % change year-on-year - +19.33% -
75th Percentile £27.53 £21.37 £14.56
90th Percentile £46.18 - £15.75
England median hourly rate £24.00 £21.37 £17.50
% change year-on-year +12.31% +22.11% +12.90%

All Process and Methodology Skills
East of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East of England.

Contract vacancies with a requirement for process or methodology skills 971 1,625 1,735
As % of all contract IT jobs advertised in the East of England 89.16% 84.46% 87.41%
Number of daily rates quoted 485 651 1,015
10th Percentile £211 £200 £229
25th Percentile £363 £313 £361
Median daily rate (50th Percentile) £500 £440 £500
Median % change year-on-year +13.77% -12.10% +5.26%
75th Percentile £575 £574 £600
90th Percentile £650 £650 £700
England median daily rate £515 £525 £550
% change year-on-year -1.90% -4.55% -
Number of hourly rates quoted 200 609 348
10th Percentile £14.99 £14.16 £13.41
25th Percentile £16.95 £15.62 £14.25
Median hourly rate £31.64 £40.00 £21.00
Median % change year-on-year -20.90% +90.48% +7.69%
75th Percentile £66.13 £63.75 £63.75
90th Percentile £82.65 £70.00 £73.75
England median hourly rate £25.15 £38.12 £37.50
% change year-on-year -34.02% +1.65% +46.03%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing ITIL in the East of England.

Daily rate trend for ITIL in the East of England

ITIL
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing ITIL in the East of England over the 6 months to 1 July 2025.

Daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing ITIL in the East of England.

Hourly rate trend for ITIL in the East of England

ITIL
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing ITIL in the East of England over the 6 months to 1 July 2025.

Hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 1 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +2 32 £467 +94.38% 44
Hertfordshire +6 14 £425 +21.43% 87
Suffolk -3 12 £225 +2.27% 17
Bedfordshire -11 6 £466 -37.83% 27
Essex +10 2 £163 -77.59% 38
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.61%) SharePoint
2 3 (4.55%) Microsoft Exchange
3 2 (3.03%) Apache
3 2 (3.03%) MS Project Server
4 1 (1.52%) IIS
4 1 (1.52%) Tomcat
Applications
1 15 (22.73%) Microsoft Excel
1 15 (22.73%) Microsoft PowerPoint
2 9 (13.64%) Microsoft Office
3 2 (3.03%) Microsoft Project
Cloud Services
1 27 (40.91%) Microsoft 365
2 8 (12.12%) Azure
3 3 (4.55%) Nutanix
4 2 (3.03%) Entra ID
5 1 (1.52%) AWS
5 1 (1.52%) GCP
5 1 (1.52%) IBM Cloud
5 1 (1.52%) Mimecast
5 1 (1.52%) OCI
5 1 (1.52%) Power Platform
5 1 (1.52%) ShareGate
Communications & Networking
1 21 (31.82%) Wi-Fi
2 13 (19.70%) VPN
3 8 (12.12%) TCP/IP
4 7 (10.61%) DNS
5 4 (6.06%) WAN
6 3 (4.55%) Fibre Channel
6 3 (4.55%) Firewall
6 3 (4.55%) LAN
6 3 (4.55%) SAN
7 2 (3.03%) DHCP
7 2 (3.03%) Internet
7 2 (3.03%) Intranet
7 2 (3.03%) NAS
7 2 (3.03%) Wireless
8 1 (1.52%) BGP
8 1 (1.52%) OSPF
8 1 (1.52%) SD-WAN
Database & Business Intelligence
1 2 (3.03%) Big Data
2 1 (1.52%) MySQL
2 1 (1.52%) Power BI
Development Applications
1 3 (4.55%) AdminStudio
General
1 23 (34.85%) Social Skills
2 7 (10.61%) Analytical Skills
3 5 (7.58%) Public Sector
3 5 (7.58%) Retail
4 3 (4.55%) Documentation Skills
5 2 (3.03%) Back Office
5 2 (3.03%) Billing
5 2 (3.03%) Finance
5 2 (3.03%) Manufacturing
5 2 (3.03%) Organisational Skills
6 1 (1.52%) Law
6 1 (1.52%) Legal
6 1 (1.52%) Local Government
Job Titles
1 28 (42.42%) Analyst
2 25 (37.88%) Service Analyst
2 25 (37.88%) Service Desk Analyst
3 16 (24.24%) Technical Analyst
4 15 (22.73%) Technical Services Analyst
5 7 (10.61%) Support Engineer
6 5 (7.58%) Call Centre Analyst
6 5 (7.58%) Desktop Engineer
6 5 (7.58%) Service Manager
7 4 (6.06%) Desktop Support
7 4 (6.06%) Desktop Support Engineer
7 4 (6.06%) Infrastructure Engineer
7 4 (6.06%) IT Manager
7 4 (6.06%) IT Services Manager
8 3 (4.55%) 3rd Line Engineer
8 3 (4.55%) 3rd Line Infrastructure Engineer
8 3 (4.55%) Administrator
8 3 (4.55%) Project Manager
8 3 (4.55%) Systems Administrator
9 2 (3.03%) Service Management Specialist
Libraries, Frameworks & Software Standards
1 2 (3.03%) LDAP
1 2 (3.03%) Software Packaging
Miscellaneous
1 10 (15.15%) Self-Motivation
2 6 (9.09%) Analytical Mindset
2 6 (9.09%) iPad
2 6 (9.09%) iPhone
3 5 (7.58%) Driving Licence
4 3 (4.55%) Clustering
4 3 (4.55%) Replication
4 3 (4.55%) Security Operations Centre
5 2 (3.03%) Distributed Computing
5 2 (3.03%) Enterprise Software
5 2 (3.03%) IoT
5 2 (3.03%) Mobile App
5 2 (3.03%) PMI
5 2 (3.03%) Security Posture
6 1 (1.52%) CMDB
6 1 (1.52%) Management Information System
6 1 (1.52%) Microsoft Licensing
6 1 (1.52%) NHS
6 1 (1.52%) Onboarding
6 1 (1.52%) Product Ownership
Operating Systems
1 21 (31.82%) Windows
2 8 (12.12%) Windows 10
3 7 (10.61%) Windows Server
4 4 (6.06%) Linux
5 2 (3.03%) Ubuntu
6 1 (1.52%) CentOS
6 1 (1.52%) Mac OS
6 1 (1.52%) Red Hat Enterprise Linux
Processes & Methodologies
1 33 (50.00%) Customer Service
2 30 (45.45%) Incident Management
3 25 (37.88%) Problem-Solving
4 20 (30.30%) Service Delivery
5 15 (22.73%) Mathematics
6 10 (15.15%) ITSM
7 8 (12.12%) Change Management
7 8 (12.12%) Problem Management
7 8 (12.12%) Root Cause Analysis
8 7 (10.61%) Inventory Management
9 6 (9.09%) Antivirus Management
9 6 (9.09%) Roadmaps
9 6 (9.09%) Service Management
9 6 (9.09%) Time Management
10 5 (7.58%) Continuous Improvement
10 5 (7.58%) Stakeholder Management
11 4 (6.06%) Infrastructure Engineering
11 4 (6.06%) Proactive Management
11 4 (6.06%) Requirements Gathering
11 4 (6.06%) User Acceptance Testing
Programming Languages
1 4 (6.06%) Shell Script
2 1 (1.52%) Bash
2 1 (1.52%) Java
2 1 (1.52%) JavaScript
2 1 (1.52%) SQL
Qualifications
1 27 (40.91%) Security Cleared
2 24 (36.36%) SC Cleared
3 21 (31.82%) Microsoft Certification
4 20 (30.30%) A+ Certification
4 20 (30.30%) MCSA
5 9 (13.64%) ITIL Certification
6 3 (4.55%) CBAP
6 3 (4.55%) CISM
6 3 (4.55%) CISSP
6 3 (4.55%) DBS Check
6 3 (4.55%) Degree
6 3 (4.55%) DV Cleared
6 3 (4.55%) OSCP
7 2 (3.03%) PMI Certification
8 1 (1.52%) BPSS Clearance
8 1 (1.52%) CCNP
8 1 (1.52%) Cisco Certification
Quality Assurance & Compliance
1 6 (9.09%) SLA
2 4 (6.06%) GDPR
3 3 (4.55%) COBIT
3 3 (4.55%) Cyber Essentials
3 3 (4.55%) Cyber Essentials PLUS
3 3 (4.55%) ISO/IEC 27001
3 3 (4.55%) NIST
3 3 (4.55%) PCI DSS
4 1 (1.52%) Data Quality
4 1 (1.52%) NCSC
System Software
1 27 (40.91%) Active Directory
2 5 (7.58%) Hyper-V
3 4 (6.06%) Docker
3 4 (6.06%) VMware Infrastructure
4 3 (4.55%) VMware NSX
Systems Management
1 7 (10.61%) Microsoft Intune
2 3 (4.55%) Failover Clustering
2 3 (4.55%) Podman
2 3 (4.55%) SCCM
3 1 (1.52%) Ansible
3 1 (1.52%) Kubernetes
3 1 (1.52%) Progress Chef
3 1 (1.52%) Puppet
3 1 (1.52%) Salt
3 1 (1.52%) Terraform
Vendors
1 31 (46.97%) Microsoft
2 30 (45.45%) ServiceNow
3 20 (30.30%) Citrix
4 6 (9.09%) McAfee
5 4 (6.06%) VMware
6 3 (4.55%) LogicMonitor
7 2 (3.03%) NetApp
7 2 (3.03%) Red Hat
8 1 (1.52%) Barracuda Networks
8 1 (1.52%) Cisco
8 1 (1.52%) Dell
8 1 (1.52%) Fortinet
8 1 (1.52%) IBM
8 1 (1.52%) Juniper
8 1 (1.52%) Meraki
8 1 (1.52%) Nintex
8 1 (1.52%) Oracle
8 1 (1.52%) Palo Alto
8 1 (1.52%) Snow
8 1 (1.52%) Vertica