The following table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
Scotland / Edinburgh
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 80 91 81
Rank change year-on-year +11 -10  
Contract jobs citing Customer Engagement 2 7 6
As % of all contract IT jobs advertised in Edinburgh 0.16% 0.52% 0.43%
As % of the Processes & Methodologies category 0.20% 0.61% 0.52%
Number of daily rates quoted 0 4 2
Median daily rate - £368 £350
Median daily rate % change year-on-year - +5.00%  
UK excluding London median daily rate £456 £375 £355
% change year-on-year +21.66% +5.63%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £47.50 - £59.50

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Edinburgh with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Edinburgh
Contract job vacancies with a requirement for process and methodology skills 1017 1153 1164
As % of all contract IT job vacancies advertised in Edinburgh 83.22% 85.41% 82.55%
Number of daily rates quoted 601 625 605
Median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.66%  
90% offered a daily rate of more than £300 £290 £275
10% offered a daily rate of more than £600 £525 £500
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 8 7 13
Median hourly rate £15.86 £15.82 £18.50
Median hourly rate % change year-on-year +0.28% -14.51%  
90% offered a hourly rate of more than £15.25 £11.61 £12.35
10% offered a hourly rate of more than £43.39 £42.50 £42.50
UK excluding London median hourly rate £34.75 £28.50 £30.00
% change year-on-year +21.92% -5.00%  

Customer Engagement
Job Vacancy Trend in Edinburgh

The job posting trend of jobs advertised in Edinburgh citing Customer Engagement as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Edinburgh

Customer Engagement
Contractor Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in Edinburgh.

Contractor daily rate trend for Customer Engagement in Edinburgh

For the 6 months to 28 June 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Customer Engagement.

1 5 (83.33%) Agile Software Development
2 3 (50.00%) Project Management
3 2 (33.33%) Service Delivery
3 2 (33.33%) Change Management
3 2 (33.33%) Data Warehouse
3 2 (33.33%) Business Intelligence
3 2 (33.33%) Informatica
3 2 (33.33%) PowerCenter
3 2 (33.33%) Six Sigma
3 2 (33.33%) Resource Management
3 2 (33.33%) Lean Six Sigma
3 2 (33.33%) Customer Insight
3 2 (33.33%) Business Analytics
3 2 (33.33%) Business Transformation
3 2 (33.33%) Analytics
3 2 (33.33%) Analytical Skills
3 2 (33.33%) Target Operating Model
3 2 (33.33%) SQL
3 2 (33.33%) Service Design
4 1 (16.67%) Oracle
4 1 (16.67%) Software Deployment
4 1 (16.67%) Data Quality
4 1 (16.67%) Migration

Customer Engagement
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 2 (33.33%) Data Warehouse
1 2 (33.33%) PowerCenter
Job Titles
1 2 (33.33%) Business Manager
1 2 (33.33%) Contracts Manager
1 2 (33.33%) Developer
1 2 (33.33%) Informatica Developer
1 2 (33.33%) IT Manager
1 2 (33.33%) IT Project Manager
1 2 (33.33%) Project Manager
1 2 (33.33%) SQL Developer
2 1 (16.67%) Business Change Manager
2 1 (16.67%) Business Improvement Manager
2 1 (16.67%) Change Manager
2 1 (16.67%) Digital Transformation
2 1 (16.67%) Digital Transformation Manager
2 1 (16.67%) Oracle Developer
2 1 (16.67%) Transformation Manager
Miscellaneous
1 2 (33.33%) Analytical Skills
Processes & Methodologies
1 5 (83.33%) Agile Software Development
2 3 (50.00%) Project Management
3 2 (33.33%) Analytics
3 2 (33.33%) Business Analytics
3 2 (33.33%) Business Intelligence
3 2 (33.33%) Business Transformation
3 2 (33.33%) Change Management
3 2 (33.33%) Customer Insight
3 2 (33.33%) Lean Six Sigma
3 2 (33.33%) Resource Management
3 2 (33.33%) Service Delivery
3 2 (33.33%) Service Design
3 2 (33.33%) Six Sigma
3 2 (33.33%) Target Operating Model
4 1 (16.67%) Migration
4 1 (16.67%) Software Deployment
Programming Languages
1 2 (33.33%) SQL
Quality Assurance & Compliance
1 1 (16.67%) Data Quality
Vendors
1 2 (33.33%) Informatica
2 1 (16.67%) Oracle