The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
Scotland > Edinburgh
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 92 87 92
Rank change year-on-year -5 +5  
Permanent jobs citing Customer Engagement 8 4 5
As % of all permanent IT jobs advertised in Edinburgh 0.63% 0.34% 0.35%
As % of the Processes & Methodologies category 0.69% 0.37% 0.39%
Number of salaries quoted 0 2 5
Edinburgh median annual salary - £40,250 £40,000
Median salary % change year-on-year - +0.62%  
Scotland median annual salary £25,000 £40,250 £42,500
% change year-on-year -37.88% -5.29%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process and methodology skills.

Process & Methodology Skills
Edinburgh
Permanent job vacancies with a requirement for process and methodology skills 1162 1094 1267
As % of all permanent IT job vacancies advertised in Edinburgh 92.00% 91.62% 89.86%
Number of salaries quoted 2793 2768 3372
Edinburgh median annual salary £45,000 £45,000 £45,000
10th Percentile £28,750 £26,250 £30,000
90th Percentile £73,750 £62,500 £71,250
Scotland median annual salary £45,000 £45,000 £43,913
% change year-on-year - +2.47%  

Customer Engagement
Job Vacancy Trend in Edinburgh

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Customer Engagement in Edinburgh

Customer Engagement
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Edinburgh.

Salary trend for Customer Engagement in Edinburgh

For the 6 months to 29 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for Customer Engagement.

1 9 (64.29%) Data Quality
2 8 (57.14%) Master Data Management
2 8 (57.14%) Agile Software Development
2 8 (57.14%) Data Management
2 8 (57.14%) Information Management
2 8 (57.14%) Informatica
2 8 (57.14%) PowerCenter
2 8 (57.14%) Data Warehouse
2 8 (57.14%) ETL
2 8 (57.14%) Business Intelligence
3 7 (50.00%) SAS
4 6 (42.86%) BusinessObjects
4 6 (42.86%) MicroStrategy
4 6 (42.86%) Oracle
4 6 (42.86%) Teradata
4 6 (42.86%) Netezza
4 6 (42.86%) Tableau
5 3 (21.43%) Presales
5 3 (21.43%) Analytical Skills
5 3 (21.43%) Marketing
5 3 (21.43%) Business Development
5 3 (21.43%) Degree
6 2 (14.29%) Time Management
6 2 (14.29%) GIS
6 2 (14.29%) ESRI
6 2 (14.29%) ArcGIS
6 2 (14.29%) Geospatial Data
6 2 (14.29%) Mobile App
6 2 (14.29%) Analytics
7 1 (7.14%) Data Analytics

Customer Engagement
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (50.00%) SAS
2 2 (14.29%) ArcGIS
Applications
1 1 (7.14%) Microsoft Excel
Database & Business Intelligence
1 8 (57.14%) Data Warehouse
1 8 (57.14%) PowerCenter
2 6 (42.86%) BusinessObjects
3 2 (14.29%) Geospatial Data
3 2 (14.29%) GIS
4 1 (7.14%) SAS Enterprise Miner
4 1 (7.14%) SAS Visual Analytics
General
1 3 (21.43%) Marketing
2 1 (7.14%) Finance
2 1 (7.14%) Legal
2 1 (7.14%) Publishing
2 1 (7.14%) Retail
Job Titles
1 11 (78.57%) Consultant
2 8 (57.14%) Developer
3 6 (42.86%) Data Consultant
3 6 (42.86%) ETL Consultant
3 6 (42.86%) ETL Developer
4 2 (14.29%) GIS Consultant
4 2 (14.29%) GIS Graduate
4 2 (14.29%) Graduate
4 2 (14.29%) Graduate Consultant
4 2 (14.29%) Informatica Consultant
4 2 (14.29%) Informatica Developer
4 2 (14.29%) Professional Services Consultant
5 1 (7.14%) Administrator
5 1 (7.14%) Compliance Manager
5 1 (7.14%) Presales Engineer
5 1 (7.14%) SAS Administrator
5 1 (7.14%) Security Manager
5 1 (7.14%) Senior Consultant
5 1 (7.14%) Senior SAS Administrator
5 1 (7.14%) Support Consultant
Libraries, Frameworks & Software Standards
1 1 (7.14%) .NET
1 1 (7.14%) ASP.NET
Miscellaneous
1 3 (21.43%) Analytical Skills
2 2 (14.29%) Mobile App
3 1 (7.14%) Cybercrime
3 1 (7.14%) Data Protection Act
3 1 (7.14%) Management Information System
3 1 (7.14%) Social Media
3 1 (7.14%) Virtual Team
Operating Systems
1 1 (7.14%) Unix
Processes & Methodologies
1 8 (57.14%) Agile Software Development
1 8 (57.14%) Business Intelligence
1 8 (57.14%) Data Management
1 8 (57.14%) ETL
1 8 (57.14%) Information Management
1 8 (57.14%) Master Data Management
2 3 (21.43%) Business Development
2 3 (21.43%) Presales
3 2 (14.29%) Analytics
3 2 (14.29%) Time Management
4 1 (7.14%) API Integration
4 1 (7.14%) B2B Marketing
4 1 (7.14%) Customer Requirements
4 1 (7.14%) Data Analytics
4 1 (7.14%) Data Protection
4 1 (7.14%) Digital Marketing
4 1 (7.14%) OWASP
4 1 (7.14%) Process Improvement
4 1 (7.14%) Software Engineering
4 1 (7.14%) Visual Analytics
Programming Languages
1 1 (7.14%) C
1 1 (7.14%) Shell Script
Qualifications
1 3 (21.43%) Degree
2 1 (7.14%) CISA
2 1 (7.14%) CISM
2 1 (7.14%) CISSP
Quality Assurance & Compliance
1 9 (64.29%) Data Quality
2 1 (7.14%) GDPR
2 1 (7.14%) ISO/IEC 27001
2 1 (7.14%) PCI DSS
Vendors
1 8 (57.14%) Informatica
2 6 (42.86%) MicroStrategy
2 6 (42.86%) Netezza
2 6 (42.86%) Oracle
2 6 (42.86%) Tableau
2 6 (42.86%) Teradata
3 2 (14.29%) ESRI
4 1 (7.14%) IBM
4 1 (7.14%) Red Hat
4 1 (7.14%) Salesforce Marketing Cloud
4 1 (7.14%) Salesforce.com