Customer Engagement Contracts in Edinburgh

Customer Engagement
Scotland > Edinburgh

The table below provides summary statistics for contract job vacancies advertised in Edinburgh requiring Customer Engagement skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Engagement over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 64 72 105
Rank change year-on-year +8 +33 +24
Contract jobs citing Customer Engagement 2 1 6
As % of all contract jobs advertised in Edinburgh 0.32% 0.12% 0.48%
As % of the Processes & Methodologies category 0.34% 0.14% 0.50%
Number of daily rates quoted 2 1 5
10th Percentile £418 - £410
25th Percentile £425 £575 £500
Median daily rate (50th Percentile) £450 £600 £525
Median % change year-on-year -25.00% +14.29% -
75th Percentile £475 £625 £588
90th Percentile £483 - £775
Scotland median daily rate £475 £588 £550
% change year-on-year -19.15% +6.82% -
Number of hourly rates quoted 0 0 1
Median hourly rate - - £17.72
Scotland median hourly rate - - £46.86

All Process and Methodology Skills
Edinburgh

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Edinburgh.

Contract vacancies with a requirement for process or methodology skills 592 719 1,194
As % of all contract IT jobs advertised in Edinburgh 95.48% 87.05% 94.91%
Number of daily rates quoted 324 422 841
10th Percentile £234 £219 £250
25th Percentile £402 £400 £405
Median daily rate (50th Percentile) £470 £475 £475
Median % change year-on-year -1.05% - -
75th Percentile £538 £575 £546
90th Percentile £625 £662 £625
Scotland median daily rate £463 £475 £475
% change year-on-year -2.63% - -
Number of hourly rates quoted 22 30 9
10th Percentile - £13.48 £12.63
25th Percentile £17.30 £16.25 £17.72
Median hourly rate £22.44 £22.59 £21.26
Median % change year-on-year -0.65% +6.23% -41.75%
75th Percentile £24.54 £60.75 £53.75
90th Percentile £44.65 - £57.10
Scotland median hourly rate £20.46 £19.50 £16.50
% change year-on-year +4.90% +18.18% -58.74%

Customer Engagement
Job Vacancy Trend in Edinburgh

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Customer Engagement in Edinburgh

Customer Engagement
Contractor Daily Rate Trend in Edinburgh

3-month moving average daily rate quoted in jobs citing Customer Engagement in Edinburgh.

Daily rate trend for Customer Engagement in Edinburgh

Customer Engagement
Contractor Hourly Rate Trend in Edinburgh

3-month moving average hourly rates quoted in jobs citing Customer Engagement in Edinburgh.

Hourly rate trend for Customer Engagement in Edinburgh

Customer Engagement
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (50.00%) Dynamics CRM
Cloud Services
1 1 (50.00%) Azure
1 1 (50.00%) Azure DevOps
1 1 (50.00%) Dynamics 365
General
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Business Analyst
1 1 (50.00%) Lead
1 1 (50.00%) Test Leader
Processes & Methodologies
1 2 (100.00%) CRM
1 2 (100.00%) Stakeholder Management
2 1 (50.00%) Case Management
2 1 (50.00%) Customer Service
2 1 (50.00%) Defect Tracking
2 1 (50.00%) DevOps
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Requirements Gathering
2 1 (50.00%) User Acceptance Testing
Vendors
1 1 (50.00%) Microsoft